Local Reviews
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James M.
WASHER WHIRLPOOL WFW7590FW0 Replaced rotor and stator. Tested unit humming but not running. Checked drain and found massive blockage. Registered with techline Andy 7725192089 ordering new drain pump per techline conversation; ordrng 1 WPW10605427 (pump-water)
James G.
DISHWASHER BOSCH SHX68M05UC/50 Unit has bad heater and board
James M.
WASHER MAYTAG MHW8200FW Unit dispenser clogged and not dispensing liquid. Ordering new. Will return 6-28 to install. ; ordrng 1 W10250743A (dispenser)
Isidore A.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Jk Sr 7725191747 Found door seals closed and seated properly, customer states that freezer just stared to work. Freezer door seals were compressed and had just relaxed to seat. No issues or problems found at this time, working as designed"
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Took unit apart and found mueller stripped and unable to be removed from auger shaft. Oorering new impeller, spacer washer, and devider. Left auger motor with customer to use on return visit. ; ordrng 1 W10465946 (spacer) and 1 WP63052-2 (impeller) and 1 WPW10309864 (divider)"
Irvin F.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA "Replaced temp control. Assembled frezer panel. Powered unit, cycled and running. All ops normal."
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 The front burners are not lighting properly. The burner heads have some funk causing poor circulation which causes poor ignition. Informed cx to not clean burner heads with water and chemicals its causes issues. Unit lights properly.
James G.
REFRIGERATOR FRIGIDAIRE FCGM201RFB2 Possibly cold control APPROVED ; ordrng 1 5304495001 (cold control kit)
Irvin F.
WASHER AMANA NTW4516FW3 "Removed failed valve. Installed replacement. Powered unit, ran components test. Calibrated the unit, passed. All functions normal."
Irvin F.
REFER WHIRLPOOL WRS571CIHZ01 "The ice maker flex tray broken. The unit stopped making ice. The dispenser was not operating. The cx uses crushed ice a lot. "
Irvin F.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced compressor and evap coil. Vacc and charge system. All ops normal unit cooling.
Irvin F.
WASHER MAYTAG MVWC565FW1 Cx says the water is not filling to proper levels. Found long fill error code. Replaced fill valve. All
Isidore A.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Found user interface W10798007 not responsive to input, part ordered ; ordrng 1 W10798007 (contrl-box)"
George Y.
RANGE WHIRLPOOL WFG320M0BW2 Found range working ok check burners ok customer instruct wen selecting knob for flame needs to be on ignite center setting for better start complete. No dents or dings cause by tech.
Isidore A.
OVEN IKEA ISG650WS01 "Found oven igniter 74007498 weak , part ordereded; ordrng 1 74007498 (igniter,oven)"
George Y.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Found refrigerator working ok customer concern unit loud wen running customer instruct. Unit is functioning as design complete. No dents or dings cause by tech.
Isidore A.
WASHER WHIRLPOOL WTW5000DW0 "Kevin sr 7725195937Belt WPW10006384 has oil, actuator W10913953 noisy; ordrng 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)"
George Y.
WASHER WHIRLPOOL WTW5000DW1 Installed parts tested check out ok complete. No dents or dings cause by tech complete.
George Y.
DISHWASHER JENN-AIR JDB9800CWP2 Customer concern on heat exposure compromising finish on wood drawer spoke to techline unit vents as design Complete sr 7725191773.
Francisco S.
DRYER WHIRLPOOL WGD4850HW0 Removed and replaced start switch. Tested ops unit working properly.
Irvin F.
WASHER HOT POINT HTW200ASK0WW "The washer is not spinning clothes per cx, still soaked. Checked error codes found several codes. Important errors for the lock. "
Francisco S.
WASHER MAYTAG MVWX655DW "checked unit found a few issues. Unit was not leveled, cx is also running unit now n gfi outlet along with dryer. Advised cx on not doing this as it can affect control board. Leveled unit to the best of my ability. Found water valve slow during fill during testing. Removed and replaced housing.
Francisco S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked unit found drawer in ffc out of place. Re installed drawer in its tracks by taking apart on one side. Cx is unsatisfied with drawer design. Informed him I’d document with whirlpool by providing a report. Unit checks ok at this moment.
George Y.
WASHER GE GFW450SPM1DG Found washer leaking front of washer found torn bellow need to replace ok to order part.; ordrng 1 WH08X23479 (bellow)
Francisco S.
REFRIGERATOR WHIRLPOOL KRFF305ESS00 Checked unit found no display but lights working. Conducted voltage test at ui board. No voltage found. Accessed main control and found loose cn1 connector. Neutral wire was not making good contact. Connected cn1 connector properly and unit responded. Re assembled unit it is now working as designed.
Francisco S.
WASHER MAYTAG MVWB765FW3
Francisco S.
WASHER WHIRLPOOL WTW4850HW1 Checked unit found no error codes. Performed quick diagnostics cycle unit working ok. Explained to cx how he machines operate by not completely submerging clothes under water. Calibrated unit it checks ok.
Francisco S.
DRYER MAYTAG MGDB765FW0 "Cx stated remaining time does not make sense sometimes on unit. Entered diagnostics and found stuck key error code only f2 e1. Explained to cx how using an automatic cycle with a small load can cause this issue, garment has to come in contact with sensing bars in order for dryer to sense the load. If it does not it will cut time short assuming garments are already dry.. unit checks ok."
Ethan S.
WASHER MAYTAG MVWC465HW2 Upon arriving to the customers home customer stated unit would not spin tested all functions of unit unit checks good functioning as designed only issue was that a customer had the drain line taped to a smaller hose to drain this unit I did let customer know it needs air to siphon hose let customer know they will need to fix job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Upon arrival to the customers home customer stated that the unit water filter housing was broken found housing broke replaced tested job complete
Francisco S.
WASHER MAYTAG MVWB835DC4 checked unit found error codes F0e4 f3 e2 f8e1 f0e3. Tested water valve hot works ok cold hums but does not allow water in. Inspected filter on inlet valve it is clear. Water valve failed; ordrng 1 W11172234 (housing)
Ethan S.
WASHER MAYTAG MVWB765FC3 Replaced parts tested unit unit checked good
Ethan S.
WASHER ADMIRAL ATW4675YQ1 Replaced parts tested unit unit checked good
Francisco S.
WASHER WHIRLPOOL WET4027HW0 "Removed and replaced motor,cap,and control unit still having issues. Found an out of specs drain pump. Ordering parts to complete repair.; ordrng 1 W10919003 (pump-water) and 1 W11367652 (CONTROL )"
Ethan S.
DRYER WHIRLPOOL WED5000DW2 Replaced tested job complete
Ethan S.
DRYER - ELECTRIC WHIRLPOOL WED4800BQ1 Customer stated unit was having stains on clothes found rear drum seal bad casuing problem replaced tested job complete
Erick S.
REFRIGERATOR KITCHENAID WRV986FDEM Found freezer and fridge lights not workings the time of service. Found blown freezer module causing fusilier. Replaced modules. Retested and it it passed all tests with no errors. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found Ice build up on Evaporator shorted out thermostat.Replaced fan assembly and thermostat.. rested and found unit working properly and now cooling.
Erick S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF2 Defective freezer fan. replaced freezer fan. tested unit and is working properly.
Erick S.
REFIRGERATOR KITCHENAID KRFC704FPS01 Replaced defective evap panel replaced defective control board. tested unit and is working properly.
Erick S.
WASHER MAYTAG MVWB950YW1 "Units not leaking from bearing. Upon arrival found water build up on the right corner. Ran through diagnostics,I elected water hoses,valve,clamps,Drains,recirculating pump and found no leak. Filled tub with after and no pressure racks found. Retested and it passed all tests job complete"
Enrique R.
ICEMAKER WHIRLPOOL WRS588FIHV00 Installed new central electric and valve . All functions checked normal at time of service . No leaks .
Erick S.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cycled ice maker and found no water. Found frozen water line preventing ice productions. Door has an air leak causing fill tube to freeze and will need to be replaced ; ordrng 1 LW11026426 (dor-fip)
Enrique R.
WASHER WHIRLPOOL MVWB835DC4 Inspected Maytag washer . Customer concerns . The unit vibrates excessively during spin cycle . I found the washer needed leveling . I leveled the legs on the washer . Retested it in rinse/spin . All functions checked normal . No leaks .
Enrique R.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Inspected Frigidaire refrigerator . Customer concerns , not dispensing ice . I found broken ice container ( broken auger ) . Installed new container . All functions checked normal ."
Erick S.
REFRIGERATOR FRIGIDAIRE FFSS2615TS Cycled unit and found it main gnoise and center emulsion over heating due to bad condenser fan motor. Motor getting voyage but not responding. Unit will need new fan; ordrng 1 242018301 (motor-condenser fa)
Enrique R.
WASHER GE GTW680BSJ0WS Installed new drive belt . All functions checked normal . No leaks .
Erick S.
ICE MAKER KITCHEN AID KUID508ESS Cycled unit and found unit with shorted water level sensor after running diagnostics causing water to over fill and melt ice near the end of ice machine; ordrng 1 W11325175 (PUMP ASSEMBLY )
Enrique R.
WASHER BOSCH WAT28402UC/01 Installed tub assembly on Bosch front load washer . All functions checked normal at time of service . No leaks .
Enrique R.
WASHER MAYTAG MHW5630HW0
Enrique R.
RANGE WHIRLPOOL WEG750H0HZ0
David M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced thermistor and control in th e back advise customer will take 24 hrs to cool.
Enrique R.
MICROWAVE OVEN FRIGIDAIRE FGMV175QFA "Inspected Frigidaire microwave . Customer concerns , works intermittently . ( tripping breakers ) . Need switches assembly . ; ordrng 2 5304464099 (switch)s and 1 5304509457 (LATCH HOOK ) and 1 5304509458 (LEVER ) and 1 5304509459 (SWITCH )"
David M.
OVEN KITCHENAID KEBS277DBT11 Tested top oven with the just turning the on the top bake element comes on and doesn’t shut off. The control is no longer available. I did inform the customer
David M.
WASHER GE GTW460ASJ4WW Replaced lid switch is work properly now
David M.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Replaced thermostat everything came.
Enrique R.
WASHER WHIRLPOOL WTW4816FW2 "Please verify . Robert called the customer , voice mail full .
David M.
WASHER AMANA NTW4516FW2 I ran washer threw diagnostic and calibration. No error codes calibrated it. Put 4towels in spins smooth. Is working properly.
Darren A.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Replaced container,checks out good."
Darren A.
WASHER WHIRLPOOL WTW4955HW1 "Found drain pump obstructed, removed obstruction, recalibrated unit, passes test."
David M.
DRYER MAYTAG MEDX655DW1 Tested timer isn’t advancing . Needs timer; ordrng 1 WPW10642928 (timer)
Darren A.
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Clearance issue is with door, ordered new door.; ordrng 1 LW10472982 (dor-fip wh) and 1 WPW10293211 (chute)"
Danny G.
DRYER WHIRLPOOL MGD5630HW0 Taking too long to dry a cycle Instructed client on how to use setting and cycle depending on what type of load she is drying Also test vent with vent tester kit and advised client to clean vent Unit is working and heating properly
Darren A.
LAUNDRY AMANA NTW4605EW0 "Water valve faulty, fills when supply is turned on.; ordrng 1 W11038689 (valve)"
Danny G.
OVEN WHIRLPOOL KEMS378SSS02 No light Found light Replaced lamp Reinstall oven and light is working properly Microwave is heating and cycling properly.
Darren A.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Took product temperature sample at each shelf, 32 degrees at every shelf with a temperature setting of 39, ordered control and harness.; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec)"
Danny G.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Unit is building up frost inside the freezer Found door not found gap in gasket, not sealing properly Removed door, reformed door gaskets with heat gun Reinstall door and door is now closing and sealing properly Unit is working properly Advised client to allow 24hrs for unit to reach proper temp"
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Upon arrival unit would not make ice or dispense water. Found the customer had it plugged water filter. Instructed the customer they needed to change the water filter. Instructed customer on proper use and care of unit and answered all questions customer had
Darren A.
REFRIGERATOR FRIGIDAIRE FFHB2740PS4 "Door seals leaking air causing frost buildup in freezer, ordered seals.; ordrng 2 241778307 (gasket-refr door)s and 1 5304501270 (gasket)"
Dane K.
WASHER WHIRLPOOL CHW9060AW0 "Upon arrival the unit was giving an F 28 communication fault code. The consul was cemented together by previous maintenance man. I would have to break two parts to get into unit to properly diagnose. One of the two parts is the inner Consol and is discontinued. Will have to break it discontinued part in order to properly diagnose this because of previous work done on it not by us, but according to the maintenance man it was done by the previous maintenance guyW10137426"
Dane K.
RANGE FRIGIDAIRE LFGF3054TD Upon arrival back right burner would not light. Found igniter cracked. Removed and replaced igniter and tested unit. Unit functions normal now; used 1 316536622 (IGNITER ) from stock
Darren A.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Found door seal sagging out of bottom of door, ordered new seal, current seal has a permanent sag.; ordrng 1 W10741118 (gasket-fip)"
Dane K.
REFRIGERATOR FRIGIDAIRE FFSC2323TS Upon arrival the unit was not dispensing water or making ice. Found the unit with a faulty water valve. Removed and replaced water valve and tested unit. Unit functions normal now
Darren A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Unit has good water supply and temperature, very slow production, ordered ice maker.; ordrng 1 LFSS2612TF0 (ICE MAKER)"
Dane K.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Upon arrival the unit was not making ice. Found the unit with a faulty icemaker. Removed and replaced ice maker and tested unit. Unit functions normal now
Darren A.
DISHWASHER WHIRLPOOL WDT780SAEM1 "Water valve is not filling unit, water to unit is normal, ordered valve and control.; ordrng 1 W10854221 (cntrl-elec) and 1 WPW10327249 (water intake valve)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cx states unit stopped producing ice, jump ice maker it did not cycle, i then installed new pre I’d part (ice maker) into unit. Water filled mold, cooling and temps are working as designed, cx ok repair. SEND CX A SURVEY PLEASE THANKS"
Cruz B.
WASHER MAYTAG MVWB750WQ0 "Cx states unit will not fill with water, ck for codes and found LF ERROR CODE, I then installed new part (valve) into unit, tested unit in a diagnostic test mode it completed wash drain spin, cleared code, no leaks, cx ok repair."
Dane K.
WALL OVEN FRIGIDAIRE FGEW2765PF On arrival the touchpad was not functioning. Touchpad needs to be replaced; rqstng P&A on 1 139038830 (control panel asse)
Cruz B.
M/W OTR WHIRLPOOL WMH32519HZ2 "Installed all new parts (3 hooks, 1 rack 1 silver paint) into unit. Touch up arc marks, tested unit with glass cup with water it heated fine, no arcing, unit is working as designed, cx ok repair."
Cruz B.
REFRIGERATOR KITCHENAID KRMF706ESS01
Cruz B.
DRYER WHIRLPOOL WED4815EW1 "Unit needs a motor found pulley at motor to be broken off, also motor is making a loud humming sound, cx states unit will runs then will stop after minutes into the cycle. Ordering part for unit. ; ordrng 1 279827 (MOTOR )"
Cruz B.
DISHWASHER BOSCH SHS5AV55UC/22
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Inspected unit. Found evap cover frozen over with hard ice found thermistor to be out of range causing poor cooling, FC is working fine. Ordering parts for unit. ; ordrng 1 W11033168 (MOTOR HARNESS ) and 1 WPW10389152 (SUPPORT FAN) and 1 WPW10501260 (COVER )"
Chris M.
OVEN WHIRLPOOL WEG750H0HZ0 Customers issue having intermittent issues with cntrl console. Job completed
Chris M.
DRYER WHIRLPOOL WGD5000DW3 Customers issue they were smelling gas Even when the dryer wasn’t running. On arrival found gas valve turned off I turned it on noticed Gas line connection to dryer was a little loose I tightened it up. I then ran dryer through test cycle all functions test normal.No longer smell gas also had a customer come by me they can’t smell it either. Job complete
Chris M.
REFIRGERATOR KITCHEN AID KRFF302EBS00 Customers issue is there was condensation on the Mullion . Refrigerator is brand new informed customer and showed her that this unit has humidity control button to press if that happens. Also temperatures were warm in refrigerator. Set temperatures in the proper setting Turn humidity control on. Answered all questions customer had regarding their new refrigerator. Job completed
Chase F.
REFRIGERATOR FRIGIDAIRE LGHB2867TD0 Cx did not want to purchase handle. Defrosted evap and cleared drain line. Unit now working by design. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Installed new water inlet valve. All other specs testing good. Unit now working by design. Job complete.
Cesar H.
DISHWASHER WHIRLPOOL KDTE334GPS0 Spring for dispenser door failed causing dispenser door not to open and soap not getting dispenser replaced dispenser tested good
Chris M.
REFRIGERATOR WHIRLPOOL GI0FSAXVY01
Cesar H.
RESIDENTIAL REFR WHIRLPOOL WRF736SDAB14 Fresh compartment no cool ran test on unit found freezer thermistor reads open and evap fan motor will not run replaced evap motor now working as designed Job Cmpltd
Cesar H.
WASHER WHIRLPOOL WTW5000DW2 Found door lock error codes stored in memory tested latch found failed door latch unit attempted to latch but fails To lock replaced latch tested good 233868 w11307244
Chris M.
WASHER MAYTAG MVWC465HW2 found washer needs new suspension also the guard came off and was making a horrible sound during spin cycle. Ordering parts; ordrng 1 W11217817 (suspension) and 2 WP22001995 (screw)
Cesar H.
WASHER MAYTAG MVWB835DW1 Replaced drive and rotor all checked good
Chase F.
WASHER MAYTAG WTW5000DW1 Unit was missing the drain hose. Cx informed me they would find hose and put drain hose back on that way we can get a better diagnostics. Water in the tub so water will need to drain out.
Chase F.
DRYER WHIRLPOOL WGD4815EW2 "Installed new motor, unit now working by design. Tested unit, heard one of the wheels was making a noise coming from back bracket roller and support.. Will need to replace. ; ordrng 1 349241T (support,roller) and 1 4392065 (dryer repair kit) and 1 W11032820 (bracket) and 1 WPW10359270 (shaft)"
Chase F.
RANGE GE JGBS66REK3SS No power to control board. Ordering new parts.; ordrng 1 WB07X26702 (overlay t09) and 1 WB27X29136 (CNTRL)
Cesar H.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Unit not running no power from control to any components control has 120v, failed control ; ordrng 1 WPW10503278 (refer elect cont brd)
Cesar H.
WASHER WHIRLPOOL WTW5000DW0 "Replaced hub, drive, wash plate and screw calibrated unit ran a test and test failed new gear case making loud grinding sounds during agitation checked all component installation all components reinstalled correctly rerouted for gear case ; ordrng 1 W11035751 (gearcase)"
Andy H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Not making ice, replaced ice maker and tested unit working properly"
Cesar H.
WASHER MAYTAG MVWX655DW0 Failed wash plate has stripped splines and its causing wash plate to slip on shaft ; ordrng 1 W10902814 (washplate)
Andy H.
WASHER WHIRLPOOL MHW8200FW0 "Unit not draining, adjusted wire harness to pump and ran a test mode on unit and found no error codes tested unit working properly at this time"
Alejandro C.
REFIRGERATOR KITCHENAID KRFC704FPS01 Found unit all work normal for this time refrigerant and freezer work normal
Cesar H.
WASHER MAYTAG MVWX655DW0 Failed wash plate has stripped splines and its causing wash plate to slip on shaft ; ordrng 1 W10902814 (washplate)
Alejandro C.
REFRIGERATOR MAYTAG MFT2976AEB00 "Found unit not cool normal . Check the evaporator and freezer fan motor running normal, replace compressor dryer evaporator and charge refrigerant unit work normal"
Aaron B.
WASHER MAYTAG MVWC565FW1 "Checked operations found nothing with the unit other than the customers using way too much soap and not using H E soap, Explain to customer that using way too much soap is the problem why the unit is not spinning out the clothes checked operations unit is working as designed also advise the customer to use the clean washer cycle with affresh tablets unit is working as designed now"
Aaron B.
OVEN JENN-AIR JJW3830DP02 Needs at least a 2 call count customer not available until 7/9Checked operations unit is intermittently locking the lower oven door even when not in use called Adrian at Tech line SR#7725194142 Called techline said needs new main board and temp sensor ordered parts ; ordrng 1 W10859573 (sensor) and 1 W11204568 (FUSE)
Aaron B.
WASHER MAYTAG MVWB765FW0 Unit is continuously dripping and on occasion has turned on intermittently and started order a new console Who fixed the unit on the come back; ordrng 1 W10919546 (console)
Aaron B.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 Unit is not leaking but the controls for the middle drawer is dead needs new control tested 14 v dc there needs u I board not functioning ordered parts; rqstng P&A on 1 WPW10677118 (cntrl-elec)
William L.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Replaced freezer gasket, leveled fridge so doors swing closed better. Unit operating as designed."
William L.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found freezer bin not correctly installed by previous tech, re installed freezer bins , ran ice maker harvest & fill tests, found full bucket of ice, unit operating as designed."
William L.
WASHER WHIRLPOOL WTW8500DC1 "Replaced water valve, checked water flow hot & cold, recalibrated unit, ran self diagnostics, unit operators designed"
Tyler F.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Customer stated that the freezer is frosting up. Removed and replaced bi metal an main control tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Customer stated that the shelf will not stay in the freezer door. Found door is warped and shelf will not line up. Removed and replaced door tested all works good at this time.
Tyler F.
DRYER MAYTAG MGDX600XW0 Customer stated that the dryer is making noise. Found the tensioner off. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Customer stated that the refer is freezing items. Removed and replaced diffuser and set defrost cycle to every 8 hours. All works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDT730PAHB0 Customer stated that the unit is not draining and not washing and drying well. Found air gap plugged. Cleared and tested. Unit working to specs. Customer to switch detergent and run sink before start of cycle.
Tyler F.
RANGE WHIRLPOOL KFGS306VSS00 Customer stated that the center burner is not igniting. Found bad igniter. The center burner comes as a assembly with igniter and has been discontinued. Since part is discontinued no further repairs can be done. Customer is going to call kitchen aid and see if they have a solution.
Tyler F.
REFRIGERATOR KITCHENAID KSC23C8EYB02 Customer stated that the refer evaporator is frozen over. Removed and replaced thermistor and scroll fan tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW4800XQ2 Customer stated that the unit finishes and starts over. Per service pointer removed continues run. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit makes noise. Found stripped wash plate. Removed and replaced wash plate tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the washer will not fill. Found error code for fill valve. Removed and replaced valve tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW7590FW0 Customer stated that the unit will not spin out the clothes and gives error code for control. Also has a pressure switch error code. Removed and replaced main control and pressure switch tested all works good at this time.
Tyler F.
WASHER/DRYER MAYTAG MHW3505FW1 Customer stated that the unit keeps clicking. Found error code for door latch. Removed and replaced tested all works good at this time.; used 1 WPW10443885 (LATCH) from stock
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer stated that she is getting a loud vibration noise. Found tubing is rattling against the compressor. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR MAYTAG M1TXEGMYW01 Customer stated that the freezer is full of ice. Found not defrosting. Removed and replaced bi metal and defrost control tested all works good at this time.
William L.
WASHER WHIRLPOOL WED7500GC0
William L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Found high limit sw. open, check element , tested ok, ordered high limit cutoff/thermostat; ordrng 1 279973 (cutoff-tml)"
Tyler F.
KITCHEN JENN-AIR JDB9800CWS2 Removed and replaced main control. Tested all works good at this time.
William L.
DRYER WHIRLPOOL WED8500DC3 "Found rear drum seal ripped & off drum, rear wheels off spindles, Replaced rear rollers with dryer repair kit, unit needs front wheels, rear seal replaced , ordered rear drum seal, & dryer repair kit.; ordrng 1 4392067 (dryer repair kit) and 1 W11189144 (seal), used 1 4392067 (DRYER REPAIR KIT) from stock"
Tyler F.
KITCHEN KITCHENAID KDTE334GPS0 Customer stated that the unit will not fill with waster. Found float switch stuck. Fixed and tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW8540FW1 Customer stated that unit is not spinning. Found error codes for motor over heat and motor circuit over heat. Removed and replaced stator rotor and main control tested all works good at this time.
Tyler F.
ICEMAKER KITCHENAID KUIC15PHZS0 Customer stated that water will not enter the unit customer poured water in reservoir unit continue to make ice found solenoid on fill valve will not open. Found filter will not engage customer already has in line filter.
Tyler F.
WASHER WHIRLPOOL WTW5000DW0 Customer stated that unit keep sensing and not going into the wash cycle on all loads. Found error code for suds lock. Calibrated unit tested all works get it this time.
Tyler F.
ICEMAKER KITCHENAID KUIC15PHZS0 Customer stated that water will not enter the unit customer poured water in reservoir unit continue to make ice found solenoid on fill valve will not open. Ordering fill valve in stock.; ordrng 1 W10881366 (valve)
Tom R.
WASHER MAYTAG MVWC565FW1 "Entered diagnostics, found Error Code F1E2, did visual inspection of Control Board, found J12 connector broken on board, Control Board could not securely hold the harness connector. Installed Control Board, ran diagnostic auto test, no codes, check okay. No damage to unit or home from tech, job complete."
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the ice maker is leaking. Found ice maker is leaking into the bin and cracked the bin. Ordering ice maker and bin ice maker needs to be transferred.; ordrng 1 WPW10300022 (icemaker) and 1 WPW10558423 (ice-contnr)
Tyler F.
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the washer will not fill. Found error code for fill valve. Ordering valve in stock.; ordrng 1 W11165546 (valve)
Timothy J.
WASHER WHIRLPOOL WTW4816FW2 Ran a service test and checked for faults. 5-3(lid unlock fault) tested latch and found it operating normally. Ran a spin cycle and found the basket is balanced. Adjusted cabinet to lessen any movement. Checked under unit for loose components and fasteners. Unit checks ok. No leaks noted.
Timothy J.
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 Unit has a bad evaporator motor. Replaced with PRE ID part. Tested unit. Unit operating as designed.
Timothy J.
DRYER WHIRLPOOL WED4815EW1 Installed parts. Tested unit. Unit operating as designed.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Found the relay overload loose. Reset and found the compressor starts. At first it looked like an 8 amp draw but it came down to 1.3 then to less than 1 amp. Checked evaporator and found a full frost pattern. Unit currently operating as designed. Instructed customer to monitor unit and to report if the unit stops cooling.
Timothy J.
WASHER WHIRLPOOL WFW72HEDW "Checked unit and found an 8-1 (long fill). 5-4 (door not opened between cycles) and 0-1(load detected during clean cycle) cleared faults, checked for proper drainage and ran a few service cycles to see if I could get the unit to pick up any other faults. Unit passed service tests and found no faults."
Timothy J.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Installed parts. Tested unit. Unit operating as designed . No leaks noted.
Steven W.
DISHWASHER WHIRLPOOL WDT790SAYM3 "Replaced lower spray arm. Ran diagnostics- ok. Fills, washes, drains, rinses, & dries properly at this time. Advised customer to use affresh cleaner at least 2 more times then use it monthly. Complete."
Steven W.
WASHER WHIRLPOOL WTW5500XW1 "Replaced gear case kit, motor, capacitor, belt, splutch, & shifter. Basket hub was hard to remove. Ran diagnostics, calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Advised customer to do clean cycle with affresh cleaner 2 times then monthly. Complete."
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Customer stated that the unit is not cooling in the refer compartment. Found frozen evaporator ordering fan harness and cover. Need silicone needs to transferred. Customer to defrost unit.; ordrng 1 W11033168 (harns-wire) and 1 WP482338 (adhesive) and 1 WPW10501260 (cover-evap)
Steven W.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced fill valve. Customer has 2 filters in line before refrigerator. Advised customer to remove at least one filter. Water dispenser is working properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. No error codes found. Tested normal and bulky/ sheets cycles. Water levels are normal. Fills, agitates, drains, rinses,& spins properly. Washer is working as designed. Advised customer to use HE liquid detergent ( “1” level on cap). Advised customer to use bulky/sheets for more water. Complete."
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAW04 Customer stated that the refer door is not closing on its own. Found worn cams. Ordering cams in stock.; ordrng 1 WP2182179 (cam-door) and 1 WP2182181 (thimble)
Steven W.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Deiced frozen RC drain. Replaced evaporator motor/ harness/ thermistor. Secured with foil tape and zip tie. Unit is cooling properly at this time. Complete.
Steven W.
WASHER WHIRLPOOL WFW6620HC0 "Ran diagnostics. Had f0e2, f0e5 error codes. Cleared error codes. Ran quick test cycle. Fills, washes, drains, rinses,& spins properly. Found drain hose not on drain hose port all the way. Reconnected drain hose( machine end ). Instructed customer to use less detergent, about unbalanced loads. Complete."
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Frost build up on rails and inside lip of freezerConfirmed Drawer slides dtuck. Consumer was unable to be opened easilyAdjusted and lubricated now as designed op has returned
Rod H.
WASHER MAYTAG MVWC565FW0 "Burning smell when machine is runningConfirmed Found electrolytic oil leaking from capacitor. Saturated drive components and shifter/actuator.Replaced above components an calibrated product ; used 1 W10913953 (ACTUATOR), and 1 W11158831 (CAPACITOR ) from stock"
Rod H.
LAUNDRY WHIRLPOOL MGDB765FC0 "returned to replace defective parts and tested as designed found that when overlay was installed the display showed a mis match malf code machine operated as designed after replacing both.6/17/19 11:28: RO there 6/17 MON, 11:07 to 11:25, Control does not respond when activated.Controls do not communicate indicated by inability to cancel out when requested could not get an entry into diagnostics.Door not closing snug. Last service wasOrdering boards due to commo btwn main and ui controls.; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec); used 1 279570 (CATCH DOOR DRYER) from stock"
Tom R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Entered diagnostics, ran full diagnostic tests. Found Evap Fan making excessive noise during operation, order Evap Fan. Found Water Valve making excessive noise during IM fill, will return with Water Valve. Found large frost build up under Ice Bin, order Dispenser Door and Motor. No signal at customer location, reschedule on part and time availability.Evap Fan - (WP2315549)Dispenser Door Grey - (W11324790); ordrng 1 W11324790 (DOOR-ICE) and 1 WP2315549 (motor-evap)"
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Returned to replace ordered parts with no hiccups 6/21/19 1:44: RO there 6/20 THU, 17:06 to 17:42, Noise when opened door.Tech to pick up part at Coast, Colton return tomorrowDiffuser as sly is sticking. And fan in freezer is seized.Ordering diffuser and will use motor on return trip; ordrng 1 W11164593 (diffuser)"
Tom R.
KITCHEN WHIRLPOOL WDF130PAHS0 "Found Lever and Latch and Door failure, order Cover, Lever, Latch.Cover - (W10921030)Lever - (W10510899)Latch - (W11229687); ordrng 1 W10510899 (actuator) and 1 W10921030 (cover) and 1 W11229687 (LATCH)"
Raymond H.
DISHWASHER KITCHENAID KUDE48FXWH5 "Upon arrival unit wouldn’t drain. Tested and found siezed drain pump. Replaced pump and tested, unit functions as designed."
Tom R.
REFRIGERATOR BO KITCHEN AID KBFN506ESS01 "Found lights in Evap Cover and FC functional, both LED circuits for wall LEDs and shelf LEDs not functioning. LED Board output good to each circuit. Manual bypass of LED Right 2 and LED Right 3 connects circuits and lights the remaining LEDs. Order LED Module X 2.LED Module - (W10908166) X 2; ordrng 2 W10908166 (module)s"
Raymond H.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 contacted TJ SR 7724627670 unit will be replaced.
Tom R.
DRYER MAYTAG MGDB835DW3 "Entered diagnostics, found Error Codes F2E1, F4E3. During operation unit makes excessive noise in rotation, order Dryer Repair Kit and Exhaust Thermistor.Dryer Repair Kit - (4392067)Exhaust Thermistor - (WP8577274)Model number not listed under Marcone, part numbers from Reliable. Reschedule customer on part and time availability with both jobs. 253303; ordrng 1 4392067 (dryer repair kit) and 1 WP8577274 (thermistor)"
Raymond H.
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced switch and installed nameplate. Tested unit. Unit functions as designed.
Tom R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found ice build up on evap, Damper Door operational, airflow good. Order Evap Fan with Wire Harness. No signal at customer location, reschedule on part and time availability.Evap Motor - (W11087438); ordrng 1 W11087438 (motor-evap)"
Raymond H.
WASHER WHIRLPOOL WTW5000DW2 Replaced control and latch. Tested unit. Unit functions as designed.
Raymond H.
MICROWAVE WHIRLPOOL WMH53520CS7 "Replaced interlocks and tested, unit functions as designed."
Randy C.
REFRIGERATOR KITCHENAID KBSD608ESS00 Removed and replaced parts now working as deisgned
Randy C.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Removed and replaced controls harness evap cover and fan. Unit now working as deisgend cx approves job.
Randy C.
LAUNDRY WHIRLPOOL WTW4800BQ0 Did not receive lid lock. Removed and replaced gearcase pulley and agitator. Now working as designed.
Randy C.
RANGE WHIRLPOOL WGD7500GC0 Removed and replaced catch strike and door. Now working as designed.
Timothy J.
REFIRGERATOR N/A KBSD602ESS01 Unit has a bent plastic cover that does not lock onto the wire cage. Unit needs a new cover. Ordering part.; rqstng P&A on 1 W10839856 (front-bskt)
Randy C.
REFRIGERATOR KITCHENAID KRFC704FPS01 Complaint reset filter light still on. Gave instructions on how to reset filter. now working as designed. Unit calibration was off a little also reset. Cx approves job.
Randy C.
REFRIGERATOR KITCHENAID KRFC604FSS01 Found unit now melting ice together. Found not dispensing. Removed ice from bin and removed and replaced ice maker now working as designed instructed cx that unit freezer will need to shut properly or it will build ice on the bottom. Cx okwye. Job complete
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Removed and replaced ui. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWC565FW1 Found the unit full of water. Pump energizing but no ops. Checked for blockage and none found. Needs new pump. Removed and replaced tested unit. All ops cheeked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Removed and replaced control. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR MAYTAG MFI2570FEZ02 Removed and replaced gasket. T3sted unit. All ops checked good
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Lights in ffd compartment not illuminatingConfirmed Right side interlock switch sticks closed no way to consistently operated.Ording swittch; ordrng 1 WP12466115SP (light switch)
Patrick C.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Removed and replaced control and bimetal. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWC565FW1 lid shut and will not open. Found lid latch error. Unable to get the latch unlocked. Needs new latch. Removed and replaced latch. Tested unit. All ops checked
Patrick C.
WASHER MAYTAG MHW3505FW0 Found dispenser no working properly. Customer is loading the dispenser the right way. Needs new drawer. Removed and replaced drawer. Tested unit. All ops checked good
Patrick C.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM02 Removed and replaced motor and control tested unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WTW5000DW1 "Found the unit not locking for the customer just clicks. Checked errors. Latch error code. Verified issue. Removed and replaced latch. Calibrated unit, Tested unit all ops checked good ; used 1 W11307244 (LATCH) from stock"
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found the unit having issues with clumped ice in the bucket. Checked out and found the fill cup full of ice, caused by he water valve solenoid not shutting all the way. Needs new valve. Removed and replaced valve. Tested unit. All ops checked good"
Patrick C.
WASHER MAYTAG MVWC565FW0 Removed and replaced motor and capacitor. Calibrated and ran auto test. All ops checked good
Patrick C.
RANGE JENN-AIR JGS8860BDP18 Removed and replaced spark module and switch harness. Test3 unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWB865GWO Found the unit not going into a spin cycle. The cycle stops mid way. Checked errors found a latch error code. Verified failure. Found the latch not locking. Needs new latch. Removed and replaced. Calibrated and tested unit. All ops checked good.
Patrick C.
REFRIGERATOR KITCHENAID KSSC48QMS00 Installed parts to find unit is The cooling lines coming from inside the cabinet into drain pan heater have a leak.
Randy C.
OVEN KITCHENAID KODE500ESS02 Cx complaint that the oven is not cooking at the same time Running both ovens at the same time. Cx has two of the exact same product on the top and the bottom. Cx said he has the bottom one product comes out different darker. Top one not done yet. Ran at 450 bake. Unit said preheat done at temperatures of 365. Unit not reading correctly. Need tech line will call in on Monday. Cx okayed to wait. ; saved tckt
Michael M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cx states unit is not heating. All other operations are normalF5E1- door stuck openRemoved lower cover and found blue wire removed from thermostat. Secured connector to thermostat.Retested operations and heat now ops as designed. Advised cx to run hot water at tap before starting unit. All ops are normal and Cx is happy job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Removed and replaced ice maker W10873791Used service test and ice maker harvested and filled as designed. Advised cx wait 24 hours for ice production. Units temps are normal 39°/0°Job complete
Michael M.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Tech removed powerRemoved and replaced auger motor W10822606Removed and replaced control W10843055Removed and replaced faulty ice box fan W10846539Tech was not able to remove UI control without damaging door so part was not replaced. Rebooted unit. Ice maker harvested and filled. Ice box fan blows as designed. Ice dispenser motor now spins as designed. All ops are normal at this time Advised cx wait 24 hours for ice production. Job complete
Patrick C.
RANGE WHIRLPOOL WEG515S0FS2 Removed and replaced parts still same issue. The dsi control is getting power and no ops to bake. Reordering board ; ordrng 1 W10898291 (module-spk)
Michael M.
DRYER MAYTAG MGDX655DW2 Installed new door switch. Retested operations and unit now starts and stops as designed. Cx is now happy job complete
Michael M.
RANGE WHIRLPOOL WFG540H0AS1 Cx states unit repeatedly takes up too 4 attempts to get bake element to ignite. Bake cycle has prompt ignition for tech.Removed and replaced DSI board. Retested ops and all is good unit heats as designed job complete
Michael M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced fan and harness W11033168Removed and replaced control WPW10248595 Control electric w10843055 and UI control W11089931Rebooted unit and unit is now blowing cool air. Advised cx wait 24 hours for ice production. Unit ops are normal job complete
Michael M.
DRYER WHIRLPOOL WGD5000DW3 Removed and replaced dryer inner door. Used adhesive and new door seal. Unit now functions as designed with no defects job complete
Patrick C.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Found the unit making noise. Noise was the diffuser shorted so it kept opening and closing. No ice production. Checked optics their good. Found cracked water lines and fill tube on door popped out of the cabinet and unable to secure. Needs new door. Fill tube is part of the door ; rqstng P&A on 1 LW10261130 (dor-fip wh), 706.31, 734"
Michael M.
WASHER MAYTAG MVWB765FW2 Cx states unit isn’t fillingF8E1-long fillTech found cold water valve was not opening when commanded. Removed and replaced water valve W11165546. Retested operations with cx present and unit now fills rinses agitates and spins as designed. Cx is now happy unit ops are normal job complete