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Erick S.
WASHER WHIRLPOOL WTW5000DW Install the parts on unit. Re-tested it and it passed all test with no errors. Job complete
Erick S.
WASHER MAYTAG MVWC565FW0 Install new parts on unit. Re-tested it and it passed all test. Job complete
Francisco S.
WASHER MAYTAG MVWB765FW3 Contacted Tiffany to order valve.; ordrng 1 W11165546 (valve)
Erick S.
WASHER WHIRLPOOL WTW4815EW0 Cycled unit and found unit leaking through hose to valve. Foun clampp out of postion causing leak. Reinstalled and secured clamp. Retested it and its no longer leaking. JOb complete
Enrique R.
WASHER WHIRLPOOL WTW7500GC0 Installed all the parts on the list . Performed calibration . All functions tested normal . No leaks .
Enrique R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Whirlpool refrigerator . Customer concerns , ice maker not making ice . Found obstructed fill tube with ice . Removed obstruction . Retested it . All functions tested normal . No leaks ."
Enrique R.
DRIYER WHIRLPOOL WED5000DW2 Installed new door switch . All functions tested normal .
Enrique R.
WASHER MAYTAG MVWC565FW1 "Inspected Maytag washer . Customer concerns , unit making rattling noise . Found stripped cam assembly . Installed new cam , retested it . All functions tested normal . No leaks ."
Enrique R.
LAUNDRY WHIRLPOOL WTW5000DW1 "Inspected whirlpool washer . Customer concerns , not powering on . Shorted control board . Installed new control . Retested it . All functions tested normal . No leaks ."
Erick S.
WASHER WHIRLPOOL WTW5000DW Unit has stripped hub causing unit not spin and shake a lot. Unit will need new hub; ordrng 1 W10528947 (drive hub kit)
Enrique R.
WASHER MAYTAG MVWP575GW0 "Inspected Maytag washer . Customer concerns , not draining all the water out . Installed new pump . Retested it . All functions tested normal at time of service . No leaks ."
Enrique R.
MICROWAVE WHIRLPOOL WMH31017HB3 Installed transformer . All functions tested normal .
Enrique R.
DRYER WHIRLPOOL WGD8300SW2 "Inspected whirlpool dryer . Customer concerns , not drying . Installed thermal fuse and burner coils . All functions tested normal ."
Erick S.
RANGE KITCHENAID KFGG500EWH2 Found unit with bad burn head causing unit not to ignite. Unit will need new burner heads; ordrng 2 WPW10515455 (burnr-head)s
Enrique R.
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed new damper control . All functions tested normal . No leaks .
Erick S.
WASHER MAYTAG MVWB765FW3 Unit has a bad gear case causing unit to make grinding noise. Unit will need to complete new gear case assembly.; ordrng 1 W11134159 (gearcase)
Enrique R.
DISHWASHER FRIGIDAIRE FGID2466QF5A Installed new parts . Retested it . All functions tested normal . No leaks .
Darren A.
WASHER MAYTAG MVWC565FW1 "Not locking lid. Replaced lock and tested, checks out okay.; used 1 W11307244 (LATCH) from stock"
Darren A.
WASHER GE GTW460ASJ5WW "Replaced faulty agitator, checks out okay."
Darren A.
REFIRGERATOR FRIGIDAIRE FFHS2611PFEA "Replaced filter head, checks out okay."
Darren A.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Air damper door let’s too much air over when closed freezing top shelf items. No way to correct issue, part is molded that way."
Darren A.
DISHWASHER MAYTAG MVWB865GC0 "Was able to remove stator screw whiteout breaking in gearcase, replaced stator,slider and clutch, checks out okay."
Danny G.
WASHER WHIRLPOOL MVWX655DW1 THIS IS NOT A REDO FROM LAST CALL PLEASE SEE PICS Making loud noises when spinning Found faulty gearcase PLEASE SEE PICS Replaced gear case and drive pulley and washplate and drive hub kit Reinstall unit and calibrated washer Test washer unit completed with no issues and no leaks Unit is working properly
Danny G.
REFRIGERATOR WHIRLPOOL MSD2272VEB00 Unit is not cooling Found faulty bi metal Used steam gun to defrost unit Replaced bu metal Reinstall unit and cleaned condenser Unit powered on and started to cool Advised client to allow 24hrs for unit to reach proper temp lkrems@gmgapts.com
Danny G.
REFRIGERATOR KITCHENAID KBSD608ESS01 No lights and not cooling properly Replaced power supply control and led driver and power supply Replaced led modules Reinstall unit and power up and all lights are working and unit is cooling Advised client to allow 24hrs for unit to reach proper temp
Danny G.
RANGE - GAS JENN-AIR JGRP548HL00 Front panel is loose and trims are not flushed Found front landing ledge out it’s clips support Removed and reinstall panel into proper slots Installed trim and landing ledge is secured and install properly
Danny G.
WASHER WHIRLPOOL WFW5620HW0 Left part at client home Client was not home I spoke with client over the home and he was ok with leaving the part at the Porsche
Enrique R.
REFRIGERATOR KITCHENAID WRV986FDEM00 "Inspected whirlpool refrigerator . Customer concerns , unit not dispensing ice . Shorted motor and separator assembly .; ordrng 1 W10822606 (motor) and 1 W11122874 (door-ice) and 1 WPW10347114 (shaft)"
Danny G.
ICEMAKER JENN-AIR JIM159XYCX0 Unit is no making ice Found faulty sensor Replaced pump and reinstall unit Powered unit up and unit is filling up with water and draining and started to cycle to make ice sheet Unit is working properly Advised client to allow 24hrs for a full bucket of ice
Danny G.
OVEN KITCHENAID KODE500EWH Lights are flickering when opening doors Replace appliance manager control and all lights Reinstall unit and power up All lights are working properly Test oven and unit is heating and cycling properly and all lights are working
Enrique R.
RANGE MAYTAG MGR6600FZ1 Maytag range door outer panel pulling off . Please order complete door . Didn’t receive door .; ordrng 1 W11250167 (glass-door)
Dane K.
DISHWASHER MONOGRAM ZBD0710N20SS Unit had a clogged drain. Cleared drain and tested unit. Unit functions normal now.
Dane K.
REFRIGERATOR GE GFE28GSKJSS Removed and replaced board and filter and tested unit. Unit functions normal now
Dane K.
DISHWASHER MONOGRAM ZBD0710N20SS Unit had a clogged drain. Cleared drain and tested unit. Unit functions normal now.
Darren A.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Ice maker over filling, freezer light not working, ordered needed parts for repair.; ordrng 1 W11205083 (module) and 1 W11294907 (icemaker) and 1 W11384469 (SWITCH )"
Dane K.
OVEN KITCHEN AID KODE300ESS00 Uninstalled unit removed and replaced control boards and tested unit. Unit functions Romano
Dane K.
DRYER WHIRLPOOL WGD49STBW2 Pond arrival the unit was not drying the clothes. Around the gas coils out of range. Removed and replaced gas coils and tested unit. Unit functions normal now
Darren A.
RANGE FRIGIDAIRE FFGF3052TSD "Needs RF burner cap, does not fit properly, ordered cap.; ordrng 1 316262104 (burner cap cover)"
Dane K.
REFRIGERATOR KITCHEN AID KRFF707ESS Upon arrival the unit was not cooling. No fans and no compressor. Customer had a power surge and a power outage right before the unit stopped. Unplugged unit and grounded out and performed factory reset on the control board. Unit is cooling and functioning normally
Dane K.
DRYER WHIRLPOOL WED94005SW1 Unit was not heating. Found the thermal fuse open. Removed and replaced thermal fuse and tested unit. Unit functions normal now; used 1 3392519 (
Darren A.
REFIRGERATOR WHIRLPOOL WRS588FIHV00 "Replaced ice maker, went into fault, traced to broken wire at hinge via techline, ordered door.; ordrng 1 LW11038917 (dor-fip)"
Danny G.
WASHER MAYTAG MVWB765FC3 Unit is making loud noise when spinning Found faulty gearcase Need to rider parts and rs call ; ordrng 1 W10817398 (clutch) and 1 W11393685 (GEARCASE )
Cruz B.
OVEN WHIRLPOOL WFG320M0BS3 "Fixed for FTC- cx states oven door will close, found door to be on floor, found left hinge to be out of position, reposition hinge and reattached oven door back on, door is now closing/opening, look at SD-QuickPic, cx ok repair. Oven is brand new has not been used."
Cruz B.
FREEZER KITCHENAID KRSF705HBS00 "Fixed- installed new part (cntrl elec) I then inspected the following doors, gaskets, cooling, temps, leveling, ice & water dispenser are all working as designed, ran diagnostic test 04 it passed, allow 24 hrs for ice production,cx ok repair no email"
Cruz B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Fixed- installed new part (fill valve), ran a diagnostic test it completed fill,wash, drain,heated, no codes, no leaks, informed cx on how to maintain there unit, unit is working as designed. Cx is going to run cycle."
Cruz B.
DRYER WHIRLPOOL MEDC215EW1 "Fixed for FTC- cx claims unit is dragging and squeaking, removed front panel and drum and found belt and rollers to be worn out for normal wear, found pulley wheel to be squeaking, I then installed new part (dryer repair) reassembled drum and front panel, tested unit in a high heat cycle it heated fine, runs quiet, unit is blowing hard air flow, duct is clean from debris, cx ok repair; used 1 4392065 (DRYER REPAIR KIT) from stock"
Cruz B.
WASHER MAYTAG MVWB855DC1 "Fixed- installed all new parts (wash plate, cntrl elec, drain pump, clutch) calibrated unit for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, tech cleaned out inner basket per whirlpool, look at SD-QuickPic, informed cx on how to keep unit clean, cx k repair. No email"
Cruz B.
OVEN WHIRLPOOL WFG320M0BS3 "Fixed- installed new parts (sensor, cntrl elec) tested unit in a bake cycle it heated fine, no codes, unit is working as designed, cx ok repair."
Danny G.
DRYER - GAS WHIRLPOOL WGD5000DW3 Unit is not cycling the cycles unit stays running and never shuts off Found timer not advancing Need to order parts and rs call ; ordrng 1 WP8318268 (thermostat) and 1 WPW10185992 (timer)
Cruz B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 This job goes to LV- sealed system tech
Dane K.
WASHER WHIRLPOOL WTW5000DW2 Unit squeaking. Unit needs new motor and new belt drive; ordrng 1 W11239857 (BELT) and 1 W11283592 (MOTOR)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Fixed-installed new part ( cntrl elec) inspected the following doors gaskets cooling temps are working fine, unit is producing ice in both compartments, cx ok repair. Send cx a survey please thanks."
Cruz B.
DRYER WHIRLPOOL WED49STBW1 "Fixed- installed new parts (wheel, motor drive), tested unit in a high heat cycle it heated fine, runs quiet, unit is working as designed, cx ok repair."
Chris M.
RANGE KITCHENAID KDRS463VSS02 On return visit replaced switch for cooktop griddle also like that was burnt out and replace thermostat reassembled unit and tested everything checks out good. Job complete
Chase F.
WASHER ROPER RTW4516FW2 Confirmed that unit is not leaking from unit but the leak is coming from water supply. Instructed cx to get plumber out to correct problem. Job is complete.
Dane K.
WASHER MAYTAG MHW6000XR1 7218Upon arrival the unit would not start. Unit was giving a communication fault code. Protect sheet most common reason for communication fault code is a faulty look door lock. Tested door lock in diagnostics and it would not pass test. Unit needs a new door lock; ordrng 1 WPW10306374 (latch)
Chase F.
DRYER WHIRLPOOL WGD4800BQ0 "Found bad timer not shutting off cycles. Replaced timer. Tested unit, unit now running complete cycle and stopping. All ops testing normal. Job complete."
Chase F.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Found fill tube frozen up, defrosted fill tube and replaced icemaker from truck stock because IM that got sent was defective. Tested unit, all specs are now testing out normal.; used 1 WPW10300024 (ICEMAKER) from stock"
Chase F.
WASHER MAYTAG MVWC465HW2 Installed new valve. All specs are now testing out normal. Job complete.
Chase F.
RANGE FRIGIDAIRE FFG3026TWA
Chase F.
FREEZER WHIRLPOOL WRX986SIHZ00 Found shorted out boards. Installed new boards. Everything testing normal time of repair. Job complete.
Chase F.
RANGE GE FFGF3016TBA
Chase F.
DISHWASHER FRIGIDAIRE FGID2466QF7A "Installed new parts, still not getting unit to light up. Walked me through voltage checks, when checking voltage at junction box, moved around wires and unit came right on.
Cruz B.
COOKTOP KITCHENAID KSIB900ESS2 "Needs more work- need display board as well. Will install parts on next visit, ; ordrng 1 W11128223 (display)"
Chase F.
RANGE WHIRLPOOL WFG505M0BS3 Installed new glass and name plate. All ops are now testing normal. Job complete.
Cruz B.
DISHWASHER KITCHEN AID KDTM404EWH3 "Needs more work- found sparky arm gears to be stripped causing water not to rotate, cx claims dishes are not getting clean, ck for codes found none, need parts for unit. ; ordrng 1 W10860176 (arm-spray) and 1 W11170316 (cover)"
Chase F.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Installed new parts, unit now dispensing ice and water with no problems and ice maker is now harvesting. All ops testing normal. Job complete."
Chase F.
WASHER WHIRLPOOL WTW8000DW5 "Passing through all cycles with no problems, calibrated unit, unit now testing normal. Instructed cx to Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use Whites/Normal cycle for tough cleaning. Unit now calibrated and running complete cycle. Job complete."
Chase F.
OVEN WHIRLPOOL WGG555S0BS01 "Installed new part. Tested unit, all specs now testing normal. Job complete."
Cruz B.
WASHER AMANA NTW4516FW3
Cruz B.
WASHER WHIRLPOOL MVWB865GW0
Chase F.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Installed new damper. Tested unit, all specs now testing normal. Job complete."
Cruz B.
WASHER MAYTAG MVWB765FW3 "Need more work- cx claims time on unit fluctuates all the time, ck for codes found F3E2 F0E4 user interface problem, ran diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, need to order parts for unit. ; ordrng 1 W11035067 (overlay) and 1 W11183368 (cntrl-elec)"
Chase F.
REFRIGERATOR FRIGIDAIRE FGHI2164QF "Cx concerned about sound of condenser fan, re adjusted fan and made sure of no obstructions. Fan now running properly. All specs are testing out normal. Job complete."
Cruz B.
RANGE WHIRLPOOL WFE770H0FZ2 "Needs more work- cx claims they smelled burnt wires said then bake did not work anymore, pulled unit out and found broken block terminal and melted wires, look at SD-QuickPic, cooktop is working fine, need to order part for unit. ; ordrng 1 WPW10245259 (block-term)"
Chase F.
RANGE FRIGIDAIRE FGGC3047QBD Installed new burner head. Burner now lighting with no problems. Unit now working by design. Job is complete.
Chase F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Found bad start device not firing up compressor. Installed new start device. All ops now testing normal. Job complete.
Cruz B.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Needs more work- found ff evap cover frozen over with hard ice causing poor cooling and low ice production, fan is grinding on ice, need to order a cntrl elec, cx is going to turn off cooling to defrost frozen ice. ; ordrng 1 WPW10675033 (cntrl-elec)"
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 129v to icemaker buy will not harvest. Replaced icemaker. All ops now testing normal. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Found ducts frozen. Defrosted all air ducts RC now getting proper air flow. All ops testing normal. Job complete.
Chase F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Installed new parts all specs are now testing normal. Job complete.
Cesar H.
DISHWASHER MAYTAG MDB4949SHW0 Customer instruct on function and use all tested good
Cesar H.
OVEN WHIRLPOOL WFG525S0HZ1 Customers first time using oven will not preheat found gas off at oven gas shut off turned gas on and all tested good
Cesar H.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TD Replaced fuse switches and holder tested good
Cesar H.
REFRIGERATOR WHIRLPOOL TS25AFXKT03 Replaced cams checked good
Cesar H.
LAUNDRY MAYTAG MVWC565FW1 Replaced capacitor tested and calibrated unit all tested good
Cesar H.
WASHER WHIRLPOOL MVWC565FW1 Replaced control calibrated unit and ran test cycle all tested good
Cesar H.
RANGE AMANA AGR4230BAB3 Metal plate covering spark module was pinching the wire for front left burner shorting out the spark moved wire now spark can get to ignitor all checked good
Cesar H.
KITCHEN WHIRLPOOL WDF330PAHW2 Found failed drain pump has voltage to it from control connections tested good replaced pump all tested good ; used 1 W10876537 (PUMP-DRAIN) from stock
Chase F.
DISHWASHER FRIGIDAIRE FPID2498SF2A "Found leak coming from sump; ordrng 1 111918600 (o-ring) and 1 111918600 (SEAL) and 1 A00210627 (SUMP assembly)"
Cesar H.
WASHER MAYTAG MVWC565FW1 Scraping noise when unit is running tested unit found 1/2 nut on gear case pulley has come loose causing pulley to rub on belt cover tighten nut securing pulley in the proper place retested unit all checked good
Chase F.
REFRIGERATOR FRIGIDAIRE FFTR1814QW6B Did not get sent out with gaskets for this job will need to reschedule.
Andy H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Not dispensing, replaced switch and tested unit working good."
Andy H.
MICROWAVE KITCHEN AID KOCE507ESS08 "Not heating, calibrate temp with meter and tested unit working properly. Customer instruct."
Andy H.
WASHER WHIRLPOOL WFW6620HC0 "No power, replaced controls tested unit working properly"
Cesar H.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Moisture has gotten in to the motor damaging motor and shaft motor has power but will not run ohm open ; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft)
Andy H.
WASHER WHIRLPOOL MHW8630HW0 "Leaks, replaced hose and dispenser tested unit working properly"
Andy H.
WASHER MAYTAG MVWC565FW1 "Not dispensing fabric softener, removed and agitator and repaired and tested unit working properly"
Andy H.
DISHWASHER MAYTAG MDB8989SHZ0 "Not dispensing, replaced dispenser and tested unit working working properly"
Cesar H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "E2 code under test 56 motor not able to locate home position. Ice maker looks like it has stoped mid cycle. Ran test on motor, test cycle 57 and 59 end result was 02 cycle not completed, motor does not move ice maker does have 120vac to it rerouted for ice maker ; ordrng 1 W11294907 (ICE MAKER)"
Andrew P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cx stated stains being left on glassware. Cx not using rinse aid and refuses to use rinse aid and states she does not want chemicals in her dishwasher. Ran diagnostics and no fault codes. Unit is washing properly. Advised Cx that she needs to use rinse aid and also advised Cx to not clean dishes before putting into dishwasher. Cx doesn’t like product and how it washes. Advised Cx to contact whirlpool customer care. Unit is working as intended
Andrew P.
DRYER WHIRLPOOL WGD4950HW0 Cx stated unit making loud noise. Removed back panel and blower vent and found wire stuck. Tested unit and not making noise and heating fine
Cesar H.
REFRIGERATOR MAYTAG MBF1958DEM00 Failed ice maker has power will not cycle water line is not frozen this time it has ice in the tray the motor will not push ice out ice maker quit mid cycle rerouted for new ice maker ; ordrng 1 W10884390 (icemaker)
Cesar H.
WASHER MAYTAG MVWB835DW4 Water valve rapidly pulsating on and off connections checked good pulsating is to fast for volt meter to pick up a loss of voltage ; ordrng 1 W11165546 (VALVE) and 1 W11170706 (CONTRO)
Andrew P.
COOKTOP WHIRLPOOL WFC150M0EW3 Cx stated that sometimes elements did not come on all the way. Checked surface elements and they are fine. Tested infinite switches and they are fine. Removed elements and reseated. Tested elements again and they are working properly. Good not duplicate issue. Believe this to be a Cx issues not a product issue. Instructed Cx on proper use of elements and not to use oversized pans for smaller burners.
Alejandro C.
REFIRGERATOR WHIRLPOOL WRV986FDEM01 "Found unit not cooling, check leaks not verify uv leaks in the evaporators, isolated system, low side verify low leak, not repairable"
Alejandro C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found the unit not cooling normal, replace evaporator and charge refrigerant, check compressor condenser and evaporator fan motor running"
Cesar H.
REFRIGERATOR FRIGIDARE FGTR2037TF1 "Sealed system leak no Freon in the system found some oil on evaporator rear high pressure components are clean, no oil. Rerouted for compressor and evap ; ordrng 1 241650209 (compressor) and 1 5303918274 (evaporator kit)"
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Test indicates thermistor on evap is open. At control thermistor ohms at 12k it is buried in ice. No chart supplied for this thermistor but it is not open replacing control for not reading thermistor. Also ice maker will not shut off after bucket is full rerouted for control ; ordrng 1 W11174836 (CONTROL) and 1 WPW10300022 (icemaker)
Aaron B.
REFRIGERATOR KITCHENAID KRFC300EBS00 Freezer door gasket had a gap in it heated gasket up tested operating ok and seals good now operating ok Noel at this time
Andrew P.
WASHER WHIRLPOOL WGT4027HW0 Unit has bad bushing in drive motor making noise. Needs drive motor. ; ordrng 1 W10890624 (motor-drve)
Aaron B.
DOUBLE OVEN DAYCORE ECPS127B "Checked the unit , it stopped heating after a self clean , hi limit thermostat popped open , reset the thermostat tested operations and unit is heating ok now"
Aaron B.
WASHER ROPER RTW4516FW2 "unit not spinning out , checked operations replaced then tested operations unit is working correct now at this time"
Andrew P.
REFRIGERATOR WHIRLPOOL AFD2535DES "Unit is not defrosting properly and building ice on evap. Needs jazz board and bi metal. ; ordrng 1 12002449 (board kit,control) and 1 W10225581 (defrost bimetal)"
Aaron B.
RANGE WHIRLPOOL JGRP548WP00 "Checked the operations unit cooktop left rear burner and rear right caps were not on correct causing unit gas smell due to not igniting fast enough , checked the unit operating correct now and door is not rattling is correct at this time"
Aaron B.
MICROWAVE OVEN GE JVM7195DK3WW
Aaron B.
REFRIGERATOR KITCHENAID KRFC302ESS02 "The problem is the middle rail was to low and not actuating to close correct, shimmed the middle piece and the rail mullion tested operations normal now operating and actuating ok at this time"
Aaron B.
DRYER WHIRLPOOL WGD4815EW2 "Checked operations unit not heating , tested all of the safety’s , found open thermal fuse , replaced tested unit heats now operating ok now ; used 1 WP3392519 (THERMAL FUSE) from stock"
Aaron B.
FREEZER WHIRLPOOL WRB322DMBM "* Unit not turning on in a timely fashion And temperatures are off as a result of it low to no ice production, replaced with thermistor tested operations unit will go back to normal within 24 hours unit is working as"
Aaron B.
OVEN JENN-AIR JMW9527DAB "Checked operations at 350 degrees , preheated 25 minutes , tested operating temps very accurate 356°F"
Aaron B.
WASHER MAYTAG MVWC425BW1 "Checked operations found a bad lid lock assembly , replaced the lid lock , tested operations normal at this time"
Aaron B.
WASHER WHIRLPOOL WTW85008W0 Canceled call
Aaron B.
DRIYER GE GFD43GSSM0WW "* checked unit found slide off replaced in the front bearing , tested unit operations normal , the noises now there right now at this time ; used 1 WE3M51 (SLIDE ) from stock"
Aaron B.
RANGE WHIRLPOOL KDRP462LSS08 "tested unit no power took console loose , main board is bad part is no longer available 8302210 main board"
Aaron B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Aaron B.
KITCHEN KITCHENAID KDTM354EBS3 "Checked the unit all connectors ok , element ok nothing melted on element ran a full diagnostics cycle operating ok element working ok at this time no problems found at this time"
Aaron B.
REFRIGERATOR GE GYE22HSKKSS Unit filter housing is not working get new bypass and filter sensor housing and deli board is malfunctioning as well ordered parts per tech line ; ordrng 1 WR17X23042 (pcb board deli w/ ov) and 1 WR17X23645 (plug bypass rfid assembly) and 1 WR55X23345 (rfid water filter bo)
Aaron B.
REFRIGERATOR KITCHENAID KFXS25RYMS2 Checked operations of the refrigerator Fresh side section was 34°F freezer section was -2°F and it is cooling correctly icemaker checked icemakers jam needs new icemaker to correct no ice issue
Aaron B.
REFIRGERATOR WHIRLPOOL WRF954CIHB00 Checked operations unit is intermittently working and then not dispensing
Aaron B.
WASHER MAYTAG MVWB765FC3 "Checked the unit it is dead unit main board light out power there but not responding , ordered parts ; ordrng 1 W11162441 (CONSOLE ) and 1 W11165546 (WATER VALVE ) and 1 W11195970 (MAIN BOARD )"
Aaron B.
RANGE WHIRLPOOL WEG515S0FS0
Aaron B.
DISHWASHER MAYTAG MDB8959SBB2 ]
William L.
WASHER MAYTAG MVWB765FW3 Installed stator be stator and clutch. Tested unit functions. Found unit not properly spinning still. Found bad gear case. Ordered parts
William L.
WASHER WHIRLPOOL WTW5000DW0 Installed new latch and lid strike. Installed new drain pump. Ran unit through diagnostics. Unit works by design.
William L.
DRYER MAYTAG MVWB865GW Found obstruction between tub and basket. Removed obstruction. Ran unit through diagnostics. Unit works by design.
William L.
DRYER MAYTAG MGDB835DW Found loose connection to igniter. Reconnected igniter. Ran unit through diagnostics. Unit works by design.
William L.
N/A N/A UNKNOWN2 "Delivered 23, returns received"
William L.
N/A N/A UNKNOWN2 "Delivered 31, returns received"
William L.
N/A N/A UNKNOWN2 "Delivered 22, returns received"
William L.
N/A N/A UNKNOWN2 "Delivered 16, returns received"
William L.
REFRIGERATOR GENERAL ELECTRIC PZS25KSECFSS "Removed evap cover found full frost pattern, dryer warm when running , temps in freezer below 0 degree, temp in FF area 41 degrees. Ordered ports & filter dryer & temp sensors.; ordrng 1 CD8404 (valve,1/4-6 per pack) and 1 W10143759 (drier (service)) and 2 WR50X10027 (sub wr55x10025)s"
William L.
MICOWAVE OVEN GE PEB7227AN1DD "No open button function. Removed unit from cabinet, Found latch brd with broken stud, order latch brd for unit; ordrng 1 WB14X10049 (board latch)"
Tyler F.
REFRIGERATOR KITCHEN AID KSSC48QVSO5
William L.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Found water filter need to be change. Very slow water flow.
William L.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Replaced freezer led module, lights tested ok"
Tyler F.
REFRIGERATOR KITCHENAID WRV986FDEM01 Customer stated that the ice maker is not making ice in the freezer. Cycled ice maker. Ordering ice maker; ordrng 1 W10886931 (icemaker)
Tyler F.
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer stated that both door seals are not sealing. Ordering;g door seals not in stock need to be transferred.; ordrng 2 W10830046 (gasket-fip)s
William L.
WASHER WHIRLPOOL MVWB765FW3 "F7E9, F0E5, cleared codes, ran diagnostics cycle, adjusted leveling to rise unit up off drip pan, unit operating as designed"
William L.
WASHER ELECTROLUX EFLW317TIW1 "Found code cleared code, ran self diagnostics, set time delay to off for customer & leveled unit, unit operating as designed."
William L.
M/W OTR WHIRLPOOL WMH31017HW2 "Cx replacing bulb with led bulb that is not dimmable, instructed cx to replace bulb with incandescent bulb."
Tom R.
DRYER WHIRLPOOL WGD9600TW0 "Ran unit, no start up, flashes F01, order Control Board.; ordrng 1 WPW10141671 (cntrl-elec)"
Tom R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Ran diagnostics, found excessive noise coming from FC Evap Fan. Visual inspection of FC Evap shows excessive frost and ice build up on Evap Cover. Manual activation of Defrost shows defrost circuit functional. No ice in Ice Bin, water present in IM Tray. No IM Fan activation, not getting cool enough in IM. Water dispense at Door good.During normal operation, multiple components can be heard receiving power momentarily, water valve, lights pulsing, compressor start up while in defrost, fans starting, order Control Board.Evap Fan - (W11249952)Control Board - (WPW10675033); ordrng 1 W11249952 (MOTOR-EVAP) and 1 WPW10675033 (cntrl-elec)"
Tyler F.
FREEZER WHIRLPOOL WRT111SFDM04 Customer stated that the inner liner is bubbling inside the door. Found inner liner has air gap in insulation causing it to flex. Removed and replaced freezer door tested all works good at this time.
Tom R.
ICEMAKER JENN-AIR JIM158XYRS1 "No ice present in IM, entered diagnostics, thermistors good, water valve good, Recirculation Pump good, Drain Pump good, activation of Compressor not responsive. Cold and Hot Valve activation shows relay closing, attempts to start but will not turn over Compressor in either setting; ordrng 1 WPW10200037 (drier-tube) and 1 WPW10534030 (valve-gas) and 1 WPW10605286 (compressor)"
Tyler F.
OVEN KITCHENAID KODE500ESS03 Customer stated that ovens are still a little off. Calibrated both ovens tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS "Customer stated that the water flow at dispenser is slow and the left door sits lower than the right door. Aligned doors and tested water. Change filter for customer and flushed system. All,works good at this time."
Tyler F.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Customer stated that the unit is not cooling. Found sealed system leak. Removed and replaced compressor and dye dryer. Vacuumed system and charged with Freon. Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (REFRIGERANT ) from stock"
Tyler F.
WASHER MAYTAG MVWB765FC3 "Customer stated that the unit is making noise in the agitation. Found error code for locked rotor. Removed and replaced clutch, stator and rotor tested all works good at this time."
Tom R.
DRYER WHIRLPOOL WGD4815EW2 "Ran unit, no current to Ignitor. Continuity inspection of safety devices shows good, continuity of Ignitor good, replace Coils.Installed Coils, ran unit, ignition good, check okay, job complete."
Timothy J.
OVEN WHIRLPOOL WOS51EC0HS01 Customer states the unit will start heating then seem to reset itself. Checked for faults found the unit has a new fault code of 6-4(User Interface/Appliance Manager state status mismatch) the tech sheet says to replace the ACU.; rqstng P&A on 1 W11261167 (cntrl-elec) and 1 W11296171 (console)
Steven W.
WASHER MAYTAG MVWB765FC1 "Ran diagnostics. Had f6e3, f0e3, f5e2 error codes. Cleared error codes. Found UI is erratic when turning knob, sound is low or off. Needs Control panel, control, and harness. ; rqstng P&A on 1 W11162441 (CONTROL PANEL )"
Tom R.
RANGE THERMADOR PRL366JG "Installed Temp Sensor, ran unit for 350F Time Test, check okay, job complete.Time Test 350F - 6m30s"
Rod H.
REFRIGERATOR WHIRLPOOL KSSC48FMS01
Tom R.
RANGE THERMADOR PRL366JG "Installed Temp Sensor, ran unit for 350F Time Test, check okay, job complete.Time Test 350F - 6m30s"
Tom R.
WASHER WHIRLPOOL WTW4850HW1 "Found Rubber Hose, replaced Hose, ran diagnostics, no leaks, all components functional, check okay, job complete."
Tom R.
DISHWASHER WHIRLPOOL KUDS01DJSS0 "Installed Sump and Pump, ran unit for prolonged amount of time, no leaks detected, check okay, job complete."
Rod H.
REFRIGERATOR WHIRLPOOL KSSC48FMS01
Tom R.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5
Tom R.
WASHER WHIRLPOOL WTW4816FW2 "Entered diagnostics, found no error codes. Ran diagnostic tests, lid Lock good, valves good, agitate good, drain good, spin good. Visual inspection of Drain Pump shows no debris. Visual inspection of Pressure system shows debris on tub side, cleared, check okay. Recalibrated unit, ran diagnostics, no error codes, check okay."
Timothy J.
RANGE WHIRLPOOL WEG730H0DS0 Pulled out oven and disassembled. Replaced the blower and tested. Unit checks ok.
Timothy J.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed tubes and double valve. Tested unit and found no leaks. Unit operating as designed.
Timothy J.
RANGE ELECTROLUX EI27EW35PS Customer states the guy from Fresno said the breaker was bad and the electrician said it was the control panel. Unit is not heating. Found 240 at the service block (120 between both lines and N) Removed panels and found the blower heat fuse open (240vac voltage drop across device). Replaced fuse and tested. Unit heating.
Rod H.
WASHER MAYTAG MVWC465HW2 "Won’t sin .....won’t drainDrain pump op as designed. Confirmed no spin....found motor shorted which also may have shorted main control drive circuit. Ordering motor , control and capacitor ; rqstng P&A on 1 W10832724 (drive motor) and 1 W11249158 (cntrl-elec) and 1 W11395618 (CAPACITOR)"
Steven W.
OVEN JENN-AIR JJW2427DS01 Ran diagnostics. Had f2e1 error code. Found keypad shorted. Replaced control panel. Ran diagnostics- ok. Unit is working properly at this time. Complete.
Raymond D.
WASHER WHIRLPOOL WFW75HEFW0 Washer was locked out with drain pump running. Unit had pressure faults and door latch faults. Could not access to test but will bring acu door latch pressure switch and drain pump.; ordrng 1 W11201274 (cntrl-elec) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Raymond D.
REFRIGERATOR WHIRLPOOL KRSC503ESS00
Steven W.
WASHER WHIRLPOOL WTW4616FW1 "Ran diagnostics. No error codes. Ran auto test cycle. Noisy in agitation and spin. Found belt guard rubbing on pulley. Adjusted belt guard. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Raymond D.
DOUBLE OVEN MAYTAG CWE5800ACE "Upon arrival upper oven door drops when opened. Found right door hinge spring broke"
Rod H.
OVEN WHIRLPOOL GMC275PDT07
Rod H.
RANGE WHIRLPOOL WFG505M0BS3 Oven door lets out too much heat. Can’t touch product.Oven door glass gets too hot. Confirmed outer glass gets too hot to touch poses a hazard.
Rod H.
DISHWASHER MAYTAG MDB8989SHZ0 No water entering product.Confirmed Water valve defective.
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ No ice productionConfirmed that seal at door to ice bucket was not sealingReinstalled seal 24-48 hrs for as designed op to return
Randy C.
DISHWASHER IKEA IDT870SAGX0
Raymond D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Upon arrival cx states unit drips water after use. Tested and found no abnormal leaks. A drop or two of water will drip from dispenser. This is normal operation. Valve and lines work as designed. Instructed cx on proper use and care of 7nit.
Raymond D.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced fan motor, support and led. Tested unit. Unit functions as designed."
Raymond D.
WASHER WHIRLPOOL WET4024EW0 "Motor was not seized. Motor was spinning drain pump gear was broken hitting housing. Replaced pump and tested, unit functions as designed."
Patrick C.
REFRIGERATOR FRIGIDAIRE FFHT1832TP "John 83156356 documented that the fan blade still is rubbing. Was instructed to change fan, fan blade, and shroud again. Parts have to be replaced three times before parts review; ordrng 1 242219204 (MOTOR) and 1 242219302 (fan blade) and 1 242229301 (shroud bracket)"
Randy C.
MICROWAVE KITCHENAID KMBS104ESS02 Removed and replaced tub. Tested. Now leaking from pump motor assembly also broke plastic seal under door And screw also needs new bracket for mounting screws.; ordrng 1 W10899563 (pump&motor) and 2 WP8269145 (brckt-mtg)s and 1 WPW10309090 (screw) and 1 WPW10497235 (seal)
Randy C.
REFRIGERATOR JENN-AIR JS42NXFXDE01 Found light not working. Found bad module. Removed and replaced. Now all lights work as designed job complete
Randy C.
REFRIGERATOR KITCHENAID KSSC48QMS00
Leon M.
DRYER WHIRLPOOL WGD6620HC0 Cx has a F3E3 error code
Patrick C.
REFRIGERATOR MAYTAG MFI2570FEZ07
Patrick C.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Removed and replaced ice container. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR GE PFE29PSDASS
Leon M.
DRYER WHIRLPOOL WGD6620HC0 Cx has a F3E3 error code.
Patrick C.
WASHER MAYTAG MVWC565FW1 Removed and replaced control. Calibrated and ran auto test. All ops checked good
Lance V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Needs work- found small pin size hole in dispenser tubing.need to re rout with water tubing .; ordrng 1 WPW10386778 (tube-water)
Patrick C.
WASHER MAYTAG MVWC565FW1 Removed and replaced control valve and belt. Tested unit. All ops checked good
Patrick C.
LAUNDRY MAYTAG MVWB765FW3 Removed and replaced control and panel. Tested unit. All ops checked good
Patrick C.
STOVE WHIRLPOOL WIG COMPLETELY INFESTED WITH ROACHES AND MICE. I WILL NOT WORK ON THIS UNIT. I DIDN’T EVEN SET TOOL BAG DOWN