"Vibrating, vibrations from compressor carrying thru cabinet, moved refrigerant lines all tested good"

Upon arrival unit was cooling with no issues and ice bin completely full. Adjusted temps. All functions checking normal time of repair.

Found fresh food gasket shrunk. Used the heat gun on had gasket adjusted

Replaced listed parts in order to fix unit going out of balance issue. Tested after repair all ok.

How did washing machine balance from feet and also had it calibrated. Washer ok

Installed new parts and door retested unit passed all tests. Job completed

"Removed and replaced grille vent, unit now checks ok"

"Complaint it the wash load bounces left to right too much but the load that was in the video was an off balance load , I tried to explain to customer that how you load it matters on the new washers. Customer said Im not going to stop it and redistribute the load all the time I said thats fine how you load it matters like materials only thats always been the way to wash heavier things will get together and cause out of balance if you dont load in the washer with like materials it can get , I asked for five towels to show him look its not the machine didnt get that far. Customer said I just didnt wanna work on the machine told him he can find another service or if he doesnt like it , nothing wrong with the washer"

Unit is not having any cooling issues. There is still a lot of dye under the unit from the original call. Its in places that cant get cleaned. I did my best to wipe most of it up. Cx said they will be relocating the refrigerator and replacing it soon.

Installed new shield and retested unit passed all tests at time of service. Job completed

"Defrosted the evaporator assembly, replaced the evaporator motor with the defrost thermostat and harness. Verified that connections are intact and that the evaporator motor is functioning. Customer will advise if any problems continue."

Dropped off container for client. Job complete

Cx is going to use washer as is and not repair.

Replaced faulty heating element tested after repair all ok.

Unit not filling. I found voltage to fill valve but not filling. Removed and replaced fill valve. All tests good.

Removed and replaced fan and thermostat. Tested unit. All ops checked good

"Found refrigerant leak at the compression fitting near the filter drier. Will need to repair leak, install permanent access valve, and replace filter drier."

Found a tiny leak at the driers capillary tube connector. Had it replaced and recharge system; used 1 W11109499 (Drier) from stock

Installed Icemaker and damper. Tested unit. Unit is working properly. Installed water filter for customer. Collected $408.43 via CC on iWallet (trans#382778)

F6e2 Miscommunication between user interface and mainboard those parts are no longer available on this model

Installed new compressor evap and drier. Charged system. Unit should be ready to use by tomorrow. Collected remainder of payment by check.

Customer complaint wont start. Ran diagnostics. Passed. Unit issue is cx is used to jus pressing start and walking away. Unit needs start button to be held down and cx sometimes holds too long or not enough. Cx is elderly did not get an owners manual. Cx instruct on use and care unit working as designed job complete Job complete

Removed and replaced motor and control. Tested unit. All ops checked good

Installed new heater. Tested unit. All functions now working as designed.

"Replaced speed sensor, shifter, clutch and pulley. Restored power. SMRTHQ installed and tested functions all functions normal. All ops normal."

Replaced control and sump all tested good

Installed new door and unit function as designed job complete

"Found most light off. Another company had worked on freezers light and busted harness. Had to fish wires out in accordance with customer, and got all lights restored.

Customer stated that the unit wasnt cooling properly and ice maker not dispensing. I found stuck cubes in auger causing no ice at dispenser. I cleared auger. Tested dispenser. All tests good. Temps were perfect at 0 in FC and 37 in RC. All tests good.

Touch pad not working on unit. Found unit unable to be repaired. Model number is not showing up on Marcon or service matters. Unit is a complete replacement unit. Send customer new microwave.

Removed and replaced controls and valve. Tested unit. All ops checked good

Installed new console. Unit is now operational. Complete.

"Customer states that he has to run a drain and spin after most cycles. Customer states that they only do small loads, I advised the customer that when doing small loads if the clothes of off balance then the wash cycle will stop. I advised the customer that this is a common occurrence and doing larger loads should prevent this from happening. I Replaced the drain pump and actuator. Ran calibration and diagnostics. Diagnostics completed with no error codes present. Unit is functioning as designed"

Replaced faulty housing in order to fix water dripping into washer issue. Tested after repair all ok.

Replaced the main board as well tested operating ok now at this time

Tested water valves they checked ok. Also checked hoses by removing them and running them in washer tub. Cx had reg normal cycle set to hot. Cleared codes and unit working ok

Unit was not heating upon arrival. Was able to get the unit working with a few of the preID parts. Coils tstats and thermal fuse. Unit is now operating as designed.

Complaint unit not heating past 240 per customer ran unit to 350. Checked unit with a multimeter. Found temps went well over temp adjusting for preheat. Ran unit multiple times. Worked all times. Cx instruct on use and care. All ops working at this time. Cx approved Job complete.

Unit is working as designed. Found F8E4 error code. Informed customer that unit had water in float. Informed customer to use less soap. Signs of leak looks soapy. Informed customer not to clean dishes off 100% to give soap something to break suds down on. Customer approves.

Replaced thermostats all tested good

Water valve was not fully connected on control reconnected valve on control checked good

Cycled unit and found unit not leaking at this time. Informed customer this might be an issue with detergent creating excessive suds. Unit working as designed. Job completed

Found the left front burner not coming on. Checked out and the burner isnt pushed in all the way. Installed and secured. Tested unit. All ops checked good

Installed new control board and retested Unit passed all test at time of service. Job completed

Removed and replaced compressor and drier. Ran vacuum for over 20 mins. Held vacuum. Charged unit with proper charge. 56 grams. Unit held charge and no leaks detected. Cx to wait 24 to 48 hours for proper temps. Job complete

"Locked rotor and oil in drain pan from evaporator leak. Replaced compressor and evaporator. Leak tested at 140 for 35 minutes while reassembling. Held pressure. Pulled vacuum, charged 64g r600a.Operating as designed."

Installed new ui Job comeplte

Water backed up beneath washer upon arrival.UI displaying no drain error code F9E1 . Checked drain pump for obstructions and found no blockage. Can hear drain pump energizing but water not being removed. Cx has obstruction beneath sink blocking water from draining smoothly.informed cx that this is a plumbing issue.

Found unit not making ice. Found icemaker faulted. Unplugged unit and installed icemaker. Tested. Unit is working properly. Customer approves function. At this time.

Pulled oven out replaced the console tested operating ok now at this time

Cx states that unit is making grinding noise Replaced camUnit working properly as designed

Cx states that unit is making loud noise Readjust unit legs to level up Tested unit working properly as required

Cx states that unit is making grinding noise Replaced camUnit working properly as designed

Dryer is getting to 145 degrees and working as intended.cxs older dryer would get hotter than current.

"Removed defective unit. Installed new unit. Tested unit, works as designed. Customer said unit was freezing over."

Upon arrival cx stated unit doing the same thing. Ran unit through spin test and diagnostic test. All ops test normal. Unit is spinning and draining as designed. Found regular normal cycle was programmed to have no spin at the end of cycle. Also found spin was off on several others. Reprogrammed cycles to proper spin settings. Informed cx to ensure when doing cycles that spin is on or clothes will come out wet at the end of cycles. All operations test normal. Job complete

"Replaced blower housing, drive motor, blower wheel & blower seal, reassembled unit, ran dryer cycle, unit operating as design.."

Installed gearcase and cam assembly. Operation tested as designed. No leaks.

"Upon arrival found unit with water on the bottom of the fresh food compartment. Call tech line and they recommend to do the Technical Service Pointer #: W11092686 Rev. G, this is to replace pan and the fan with harness. Inform this to the customer and customer dont want to continue with the repair at this time. Job complete.SR: 7735707715"

Picked up old unit old unit is having smoke come out of it installed new unit new unit fictions as designed job complete

Cycled unit and found unit has loose screws at hinges causing door latch alignment issue. Secured and adjusted door hinges. Job completed

Inspected unit found thermal fuse failed. Replaced and unit passed all tests.

Replaced parts and ran cycle. Unit passed all tests and is operating as designed.

Customer stated that unit was leaking from dispenser. Found error codes for valve. Removed and replaced valve tested all works good at this time.; used 1 W11165546 (VALVE) from stock

"F3e1. Cleared error code, ran diagnostics, the error code prompted again. Replaced the pressure switch, checked ops, the unit went through diagnostics as designed. The unit is now working properly."

Customer stated that the unit washes the dishes but does not dry them. Checked unit for error codes and found no heat code. Ran unit through diagnostics and found heater is not coming on. Removed and replaced heater tested all works good at this time. Core for 27566478 not obtained because Core is destroyed.

Found frozenfill tube to icemaker. Defrosted tube. All ops now checking ok.

"Lint build up on blower wheel is throwing off balance causing vibrations during use, cleared lint off blower wheel and all tested good"

"I Installed and secured new capacitor and motor, calibrated unit , ran diagnostics test, unit is now operating properly as designed at this time of service, customer approved repairs"

"F5/E4 error code. Saw on service matter that to do with lid not being opened during cycles, did a reset on error code and unplugged unit couple minutes explained to Cx try leave door open after cycle so vapor can get out, no further issues, job completed."

Replaced parts and tested unit

Tested dishwasher verified no leak from dishwasher. Found a separate valve for the faucet leaking took pic.

Install the new latch door on the unit according with tech line. Job complete

"Replaced the suspension rods. All units ops check fine, the unit is working as designed."

"9-1, diverter cant find position. Found loose connection in diverter circuit. Reinstalled connection. Unit now running a complete cycle and working as designed."

"JB out 2/10/23. Customer states when selecting Timer, the feature does not always enable additionally, when using oven, display will read place food in oven, and this display is still on after placing food in oven. Tested timer and bake functions repeatedly with customer. Unable to verify any mechanical issue today. Timer is enabling each and every time and verified when food placed in oven for baking after door closed, the display no longer reads please food in oven. Advise customer of one time courtesy no charge on a no defect phone service call visit. No repair made, no parties. No charge to customer job complete."

"Defrosted the buildup of ice under the drawer assembly. Inspected the drain extension and found that rust is accumulated and blocked the drain extension, causing water to overflow into the freezer compartment and freeze under the drawer. After time drawer is unable to open or close correctly. Unclogged the extension. Due to the rust being present this is a non repairable issue. Advising that this unit be replaced due to the rust that will continue to block the extension."

Found the unit having issues with door not sensing closed. Removed and replaced latch. Tested unit. All ops checked good

Installed parts tested check out ok complete no dents or dings cause by tech.

Installed door gasket and tested unit. Unit is working properly. Found leaks at this time. Customer approves function at this time.

Drips from dispenser Confirmed .water valve not closing tightly enough to stop water from seeping to fountain.

"Replaced the stripped motor and joke, as well as damper"

Had to remove air gap. Debris on the narrow side. Had it cleared up

Gasket needed to be molded to allow sealing. Removed gasket and let it sit in the sun for 30 minutes to allow it to shape. Installed and tested. Unit is working properly.

Customer stated that the drum is not turning. Found broken belt and stuck roller. Removed and replaced roller and belt with dryer repair kit. Tested all works good at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock

"Replaced heating element, ran timed dry cycle, unit heating & operating as designed"

"JB out 2/10/23. Customer states unit has leaked a small amount of water on the floor. Found unit unplugged on arrival. Plugged unit in an found unit wont run. Ran diagnostics and extracted 1 error code indicating water detected in drip pan. Cleared code. Removed drip pan and found dried detergent in pan and on bottom of float. Washed off detergent residue from both and reinstalled. Found customer using Cascade 3X concentrated detergent. Advised customer to discontinue use of and detergent that is concentrated and NOT to select detergent brand with X on the bottle. Too much or highly concentrated detergent will create suds that overflow the front edge of dishwasher and run down into the drip tray. Also advised customer the water being supplied to the dishwasher Is nearly warm. Far below the required minimum temperature of 120f, supplied by the house water heater. Recommend the installation of a Point of use water heater to be located under the kitchen sink set to 125f. This will insure the dishwasher washes and drys properly (when liquid rinse aid is used in the dispenser). No parts used. Advised of one time no charge on a no defect found service visit.JOB COMPLETE"

Installed suspension rods and tested unit. Unit is working properly. Customer approves function at this time.

"Upon arrival cx stated unit doing same thing, found water in the float switch preventing cycles. Removed water and retested unit on bot diagnostic cycle and express wash with a pod in it. All operations test normal. Throughout both cycles I found no water leaking from any point on the machine. Informed cx once again to ensure no one is adding any extra soap to wash or dishes prior to putting them in as well as to make sure to only use 1 pod at a time. All ops test normal. Job complete"

Tested unit to make sure unit is working correctly and as designed. Tested broil and bake. Unit works correctly. Put unit back in its spot and tested. Job completed

Installed new grill housing and tested unit working as designed

After replacing the panel that restored all operation of the washer. The unit was able to go into diagnostics and all functions tested properly. Job completed.

A screw was missing from the right rear rack support. Water was leaking through the hole. Inserted a new screw into the support and tested for leaks. No more leaks at this time

Found washer with bad door latch replaced retested check out ok complete no dents or dings cause by tech per customer rent a center responsible for service part and labor.

"On arrival Cx states unit not heating, tested and found weird supply voltage to unit. 240v on L2 to ground and to neutral. Neutral to ground is 120v. L1 to ground is 115v. L1 to neutral is 120, L1 to L2 is 120. L2 to neutral is 240v. Cx needs an electrician, irrationally supply voltage to unit."

Found the main brass fitting for the gas supply not tightened down. Tightened down fully. Verified no more gas leak. Tested after repair all ok.

Found oven not powering up found bad control board part no longer available complete no dents or dings cause by tech.

Replaced capacitor all tested good

Install the new control panel on freezer thermistor

Continues to click electrodes when ignition is to take place.Confirmed.INSTALLERS DID NOT VERIFY ELECTRICAL SUPPLYWHICH IS NOT POLARIZED NOR GROUNDED.CONSUMER TO CONTACT ELECTRICIAN TO CORRECT.