We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Santa Clarita, California 91350
ERICK H
Job Details: 11/20/2025
"In warranty. Cx states unit not draining. Water in tub. Removed drain filter. Filter had small debris in it but after clearing filter and retesting, issue persists. Theres also a broken suspension rod. ; ordrng 2 W11316766 (Damper)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Los Angeles, California 91342
ERICK H
Job Details: 11/20/2025
In warranty. Cx states unit not heating after loud pop. Low voltage side is good. There is a failed component on high voltage side. ; ordrng 1 W11446747 (Transformer)
We serviced a
HISENSE FREEZER
Model CFU21N6AWE
Near Modesto, California 95356
Martin
Job Details: 11/20/2025
Cx complaint temps changing on its own. In warranty. Tested unit found bad ui not responding ordering new; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Modesto, California 95355
Martin
Job Details: 11/20/2025
Cx complaint unit not finishing cycle. In warranty. Tested unit found f3e1 pressure switch is bad ordering new control ; ordrng 1 W11417461 (Acu) and 1 W11112661 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Santa Clarita, California 91350
ERICK H
Job Details: 11/20/2025
COD. LIMITED SEALED SYSTEM WARRANTY APPLIES. cx states unit not cooling. Compressor is locked up and will need to be replaced. ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AD8
Near Armona, California 93202
Tom S
Job Details: 11/20/2025
"UNDER WARRANTY- CX stated, same issue. not making ice again. IM, IM thermistor and water valve, all three tested good, found the fill tube frozen over again. Tested fill cup heater, it failed test, heater has to be replaced. ; ordrng 1 5304504455 (Fill cup heater)"
We serviced a
MAYTAG DRYER
Model MGD6200KW4
Near Santa Maria, California 93458
George
Job Details: 11/20/2025
In warranty. Cx states exexively loud found broken blower need this parts.; ordrng 1 WP694089 (Blower) and 1 279827 (Motor)
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Riverside, California 92505
Robert U.
Job Details: 11/20/2025
The unit is under extended warranty so no changes for service. The customers complaint is the dryer not starting. The customer was also stating that the dryer was making a loud noise while operating before it stoped all together. The rear drum seal is worn and coming off of the drum. Also the customer stated the dryer wasnt drying well prior to going out. Will order all parts needed. The drum is on back order so the office will reach out to reschedule. ; ordrng 1 W10545923 (Drum) and 1 661570V (Belt) and 1 W10837625 (Pulley mtr) and 1 WPW10328463 (Coil valve)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT795SYV1FS
Near Los Angeles, California 91411
Tom C
Job Details: 11/20/2025
"Customer complaint of door noise when fully opened.Upon arrival, customer explained the noise with unit, tested and found the same results. Found tub sound deadening to be peeling off, and rubbing on the underside of unit.Spoke with age tech line and there is a service bulletin for this, with an issued repair kit, call #19206488.Ordering kit for proper repair.No cost to customer, work being done under manufacture warranty.; ordrng 1 WD30X20687 (Sound kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fresno, California 93703
Joe P
Job Details: 11/20/2025
Installed control board ran diagnostic test actuator was malfunctioning installed actuator from truck stop ran diagnostic test again control board is now failing will do absolutely nothing. Checked all connections get checked everything ordering new control board and actuator.; ordrng 1 W11481722 (Actuator)
We serviced a
MAYTAG WASHER
Model mvw6200kw4
Near Bakersfield, California 93308
Brandon
Job Details: 11/20/2025
Cx states unit will fill but never progresses to wash cycle. Manufacturer warranty. Installed new valve and control today. Calibrated and ran drain and spin. Unit was running normally after repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Clovis, California 93619
David
Job Details: 11/20/2025
Installed UI in control tested unit Unit working as designed
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lancaster, California 93536
Daniel M
Job Details: 11/20/2025
In warranty. Cx states noise while unit is in operation. Replaced gearcase and rotor. Screw to rotor was seized and unable to remove. Had to break of rotor to gain access to other components. Replaced all components and test for proper functions. All components are working as intended. No leaks detected. Job complete.; used 1 W10734521 (Slider) from stock
We serviced a
ZLINE RANGE - ELECTRIC
Model RAS-48
Near Palmdale, California 93551
Daniel M
Job Details: 11/20/2025
In warranty. Cx states unit is failing to heat properly. Replaced damaged element and wired new one per service kit. Test for proper functions. Test unit through normal operation cycle. Element is heating properly. All components are working as intended. Job complete
We serviced a
KITCHENAID OVEN
Model KEBS207SSS00
Near Los Angeles, California 91303
Giovanni M
Job Details: 11/20/2025
Replaced the element and unit is working as designed at this time.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Redlands, California 92374
Rod
Job Details: 11/20/2025
"In warrantyCx states, moisture in display.Confirmed safety issue.moiture in displayno other issuesdryer op as designed but no lit up display..replaced inop display"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Apple Valley, California 92307
Brandon
Job Details: 11/20/2025
In warranty. Customer states that the unit will not spin or agitate. Found that the shifter was bad. Installed new shifter and wire harness. Did a wet test. Unit works.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orcutt, California 93455
George
Job Details: 11/20/2025
In warranty. Cx states installed control tested checking out ok complete.
We serviced a
HISENSE REFRIGERATOR
Model HRS290P5FSE
Near Monrovia, California 91016
Stephen
Job Details: 11/20/2025
Customer states not cooling at all. Found no power to compressor . LED was flashing 8 times. Found compressor harness connector not seated properly ( barely on compressor pins. Reinstalled connector on compressor . Replaced main control/ inverter board. Unit is cooling properly at this time. Advised customer to allow 24 hours before loading food. Customer not home to sign. Complete.
We serviced a
HISENSE FREEZER
Model CFU14N6AWE
Near La Puente, California 91744
Stephen
Job Details: 11/20/2025
"Warrenty. Customer states door gasket is deformed. Found front legs adjusted too low, LH lower corner of gasket not sealing properly. Adjusted front leveling legs, heat treated door gasket. Door gasket is sealing properly at this time. Advised customer to leave door closed for 4 hours before opening. Complete."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Bakersfield, California 93308
Kenneth
Job Details: 11/20/2025
Customer states unit continues draining. Unit is not under warranty. Found unit continuing to drain with no water. Found unit had faulted pressure sensor in control unit has a faulted control board which is covered under SCode S153EB. Replaced main control and tested unit. Unit is workimg properly. Unit passed both recalibration and auto test mode.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW02
Near Bakersfield, California 93312
Kenneth
Job Details: 11/20/2025
Customer states unit not registering buttons. Unit is under warranty. Installed new control UI amd tested. Unit is working properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF4
Near Camarillo, California 93012
Isidro
Job Details: 11/20/2025
"Under extended warranty contract, customer states UI panel lights are out, also moisture dripping from dispenser areas, closer inspection found a scattered UI panel not displaying light properly,also moisture in dispenser areas, I Installed new 5304510322 (UI console board) and 1 5303918744 (Heater kit), unit is now operating as intended at this time of service"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Thousand Oaks, California 91362
Sean W
Job Details: 11/20/2025
"In warranty, cx complaint is that fresh food cabinet isnt cooling to desired temp of 37 degrees,fresh food evap frosted overs,and blocking airflow.defrosted evap, and replaced dbad Ui, and evap cover,fresh food cabinet cooling and fridge working properly."
We serviced a
HISENSE REFRIGERATOR
Model HRS290P5FSE
Near Walnut, California 91789
Stephen
Job Details: 11/20/2025
"Warrenty. Customer states not making ice. Found fill cup iced up, ice maker stalling. Deiced fill cup w/ steamer. Replaced ice maker. Advised customer to allow 2 days for ice. Complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Manteca, California 95337
William
Job Details: 11/20/2025
"F4E3, F7E1, cx states pod not dissolving, found no wash pump function, checked power to pump, replaced wash pump/motor, ran self diagnostic cycle, unit operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Apple Valley, California 92308
Cesar
Job Details: 11/20/2025
"Customer states it has an FL code, unit in warranty. Found control would not let me advance thru codes first code was a F5e2 and could not move on to test components or to next code until removing all codes. Suspect software error as test move restarted by its self once entered and not letting me advance until codes were erased replaced UI and pressure switch"
We serviced a
MONOGRAM REFRIG/SIDE-BY-S
Model ZISS480DNSS
Near Malibu, California 90265
Giovanni M
Job Details: 11/20/2025
Replaced the lights and unit is working as designed at this time.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Santa Clarita, California 91321
ERICK H
Job Details: 11/20/2025
In warranty. Cx states unit smelled like electrical burning smell. Air flow not obstructed. Theres no lint build up within dryer. Pic provided. No signs of ignition or fire within unit. Unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oak Hills, California 92344
Cesar
Job Details: 11/20/2025
"Customer states unit does not cool, unit in warranty found failed compressor. Motor is locked replaced compressor, dryer and access port, recharged unit all tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Ripon, California 95366
William
Job Details: 11/20/2025
"F3E1, F7E8, F5E2, in warranty, cx states unit dont complete cycles, found unit not sensing water, found hole in pressure hose, hose leaking air, replaced pressure sw & pressure hose, ran self diagnostic cycle, unit operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Riverside, California 92509
Robert U.
Job Details: 11/20/2025
The unit is under extended warranty so no changes for the service. The customers complaint is the freezer not holding temps and affecting the refrigerator temperature. Found the freezer door not sealing. It is completely open on the left hand side. I removed everything from the freezer and realigned the tracks. And after doing so the freezer door is now sealing. Allow 24-48 hours for temps to normalize. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Oxnard, California 93030
Isidro
Job Details: 11/20/2025
"Under extended warranty contract, customer states unit is not marking ice. Closer inspection found a stuck ice maker unable to cycle when tested, Installed new ice maker tested unit its now cycling and filling up with water as intended at this time of service"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Bakersfield, California 93309
Kenneth
Job Details: 11/20/2025
Customer states unit is leaking. Unitnis under warranty. Installed new dispenser housing. Unitnis working properly. Customer approves function at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grand Terrace, California 92313
Robert U.
Job Details: 11/20/2025
The unit is under manufacture warranty so no changes. The customers complaint is the unit not heating. I ran diagnostic and found two error codes. Most recent is f7e1 not heating. The second one was a f4e3 wash motor not running. I verified the wash motor running properly and the heater operation. The issue is a corrupted software in the control. After replacing the control I verified operation in diagnostic and all functions tested ok. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Denair, California 95316
Cruz
Job Details: 11/20/2025
"In warranty- cx states water is leaking- found water to be leaking at left side when fabric softener is filling, its splashing out from tub ring- removed and replace (tub ring, dispenser) all test pass- no errors- no leaks- cx ok repair"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Redlands, California 92374
Robert U.
Job Details: 11/20/2025
The unit is under manufacture warranty so no changes. The customers complaint is the dryer making an abnormal noise while operating. Found a loose roller causing the noise. After reinstalling roller the unit now sound normal. All functions are working. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lancaster, California 93536
Samson
Job Details: 11/20/2025
Cx states unit keeps draining. S Code: S153EB. Replaced defective ACU. Unit tested as designed. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSF5536RB00
Near Camarillo, California 93010
Sean W
Job Details: 11/20/2025
"In warranty, cx complaint is that both cabinets too cold, fresh food thermistor reading at 6.4 k ohms p5-1 to p5-2, and is set to 38 degrees.Freezer thermistor is reading at 17 k ohms p5-2 to p5-3 and is set to 3 degrees.Freezer needs new thermistor.replaced freezer thermistor, freezer and fresh food cabinet now cooling to desired temp, and fridge working properly."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Pismo Beach, California 93449
George
Job Details: 11/20/2025
819. Beep 832. 350In warranty. Cx states unit not heating properly found oven seal popping off reposition retested check out ok complete.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near Bakersfield, California 93314
Felipe S
Job Details: 11/20/2025
"Extended warranty. Customer states unit microwave light isnt working as well the microwave is showing error when is on. Install the new inverter, magnetron, ACU, light bulbs and transformer on the unit. Retest and now is working properly. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Bakersfield, California 93314
Felipe S
Job Details: 11/20/2025
"Extended warranty. Customer states unit dont work and shows error code F8E0. Upon arrival found unit with error code F8E0, this about fan speed. Check the unit and notice the blower was struggling to turn. Replace the blower on the unit. Retest and now is working properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bakersfield, California 93308
Brandon
Job Details: 11/20/2025
Under warranty. Customer states that the washer goes out of balance. I installed the new struts ordered. Unit is now spinning properly.
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model WOC54EC0HS20
Near Lathrop, California 95330
William
Job Details: 11/20/2025
"No codes, in warranty, cx just had breaker replaced, found breakers replaced to make room for Tesla equipment, checked power to unit at junction box, tested ok."
We serviced a
WHIRLPOOL WASHER
Model mvw6230hc2
Near Lompoc, California 93436
Kash S
Job Details: 11/20/2025
"Cx states unit is making screeching noise during spin, unit is IN warranty, replaced cam, verified with cx unit is spinning properly, unit is fully operational at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Santa Clarita, California 91350
ERICK H
Job Details: 11/20/2025
"In warranty. Cx states slow ice production and light not working. Cx has to buy ice when they are entertaining. Ice bin full. Ice maker passed all tests. Fill tube not frozen. Ice maker working as designed. Cx ice demand is high. Ice maker cannot keep up. After explaining to cx that the bin will take 72hrs to fill from empty, she confirmed that thats exactly what the ice maker does. Ice maker operating properly. Replaced module. Unit operating as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near San Bernardino, California 92404
Francisco
Job Details: 11/20/2025
"Cx in warranty, Cx reported unit not starting. Found code f7 e1 , removed and replaced shifter for tachometer error. Calibrated and tested ops unit now working properly, no damage by tech; used 1 W11481722 (Shifter), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Bakersfield, California 93312
Kenneth
Job Details: 11/20/2025
Customer states unit has no power. Unit is under warranty. Found unit had poor connection at the power cord. Removed wire but and rescued insuring good connection with the wires. Tested unit. Unit is working properly. Customer approves function at this time.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Porterville, California 93257
J.E.
Job Details: 11/20/2025
"In warranty, customer complaint is RAC Intake LIGHTS TURN ON BUT WONT MAKE ANY FUNCTIONS. MAKES A BUZZING NOISE. Cycled unit and found broken latch. Installed new latch retested unit not working as designed job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSF5536RZ00
Near Apple Valley, California 92308
Brandon
Job Details: 11/20/2025
In warranty. Customer states that the unit is freezing top food. Found that the food was blocking the vent. Cx wanted info on how to Maintain there unit.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Tipton, California 93272
Esteban
Job Details: 11/20/2025
In warranty- customers complaint: unit is wont lock and previously wouldnt drain. Found broken wire harness and broken lock. Wire harness and lock were removed and replaced. Unit passed all test unit is working as intended.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lemoore, California 93245
Tom S
Job Details: 11/20/2025
"UNDER WARRANTY- CX stated, DW soap dispensed but did not wash dishes are not Clean Using Rinse Aid. Circulation pump is ceased, its getting proper voltage. Replaced pump, tested, unit working as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WGD5720RR0
Near Hesperia, California 92345
Cesar
Job Details: 11/20/2025
"Customer states noise during operation, unit in warranty found blower wheel out of balance replaced blower wheel all tested good"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Fresno, California 93706
Joe P
Job Details: 11/20/2025
"Water valve, not ceiling, allowing water to overfill, ice-maker. Icemaker does not hold water leaks by installed new icemaker and water valve. Tested unit working a manufacture specs job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Fresno, California 93720
Timothy
Job Details: 11/20/2025
"Customer states the unit shakes.Dispatched under warranty.Found the suspension loose. Replaced suspension, calibrated unit and ran a service test. Unit checks ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Camarillo, California 93012
Sean W
Job Details: 11/20/2025
"Not in warranty, but visit covered per concession, cx complaint is that dishwasher is emitting a burning smell, and runs intermittently, found that heater runs continuously, and is the cause of the burning smell, the pins on the control board that energize the control board are constantly supplying voltage to the heater, also found that check valve in drain hose is bad, dishwasher needs new drain hose, control board and heater, cx isnt going to move forward with repair and is going to replace unit."
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Westlake Village, California 91362
Sean W
Job Details: 11/20/2025
"In warranty, cx complaint is that dryer isnt starting, door switch not plugged in, reconnected door switch, dryer now heating, found that hvac installers ran copper line set through dryer exhaust to condenser, keeping dryer from ventilating properly , cx is going to have hvac tech install correctly, dryer working properly."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS1
Near Lemoore, California 93245
Tom S
Job Details: 11/20/2025
"UNDER WARRANTY - CX stated, SAFETY Range gas odor/Yellow flames. On arrival CX stated, the burners flames werent the problem. The problem was the oven smelling like burnt and chemical, also the window on door getting foggy. Unit is brand new, educated CX about oven is conditioning and will take serval uses for the smell and condensation to go away since the paint in oven and metal are burning off and conditioning. Unit was converted properly to LP, unit working as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Delano, California 93215
Esteban
Job Details: 11/20/2025
In warranty- customers complaint: unit not dispensing soap. Found faulty dispenser. Dispenser was removed and replaced. Unit passed all test unit is working as intended.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Avenal, California 93204
Tom S
Job Details: 11/20/2025
"UNDER WARRANTY- CX Stated, The washer is flashing lights and will not wash. Not rinsing or spinning, does the wash. Unit has an unbalanced code, did a hard reset, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL DRYER - ELECTRIC
Model WED5000DW2
Near Strathmore, California 93267
J.E.
Job Details: 11/20/2025
"In warranty, customer complaint is AIG Dryer timer not working, not heating. cycled unit and found faulty timer. Installed new timer and retested unit now working as designed job completed."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Camarillo, California 93012
Sean W
Job Details: 11/20/2025
"In warranty, cx complaint is that u it is only working on normal cycle, washer successfully complete all phases of cycles in test mode, but doesnt in regular use, washer needs new control board.replaced bad control board,washer now working properly in all cycles."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Hanford, California 93230
Tom S
Job Details: 11/20/2025
"UNDER WARRANTY- CX stated, UNIT IS NOT STARTING BUT HAS A POWER. Found the harness connector to motor/pump had came undone, not making connection, reconnected, tested, unit is working as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fresno, California 93726
Timothy
Job Details: 11/20/2025
Customer states the unit bounces around. Unit dispatched under warranty .Found the unit has a bad suspension. Replaced suspension and tested
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AFA
Near Thousand Oaks, California 91320
Ron
Job Details: 11/20/2025
Unit in warranty Cx stated that when replaced filter water goes everywhere when trying to dispense water Found dispenser water line came undone causeing water go everywhere out of dispenser secured water line back to bracket and hole in schute tested unit unit worcking property
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Mountain Mesa, California 93240
Brandon
Job Details: 11/20/2025
Manufacturer warranty. Cx states unit is not heating. Traced issue to a bad thermostat. Replaced with preID cutoff tml and retested. Ignition is working again.
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFB
Near Fresno, California 93722
Timothy
Job Details: 11/20/2025
Customer states the menu button does not work on the UI.SALES FULFILLMENT - COVERS SERVICE FEE + P&LPulled unit away from the wall. Unplugged unit and turned off gas. Removed the back panel to disconnect the gas line and electrical connection. Removed ENTIRE cook top and placed it upside down on a rug. Removed and replaced the UI. Tested the UI and did all that previous stuff in reverse. Tested for gas odor and checked cooktop operation. Unit operating as designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Ripon, California 95366
William
Job Details: 11/20/2025
"Found broken strike, replaced broken strike, ran self diagnostic cycle, unit operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Bakersfield, California 93306
James
Job Details: 11/20/2025
Cx stated unit not draining . Warranty. Found pin out on connection to drain pump. Reseated pin and reset conmection. Tested unit and unit is now working as intended.
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Moreno Valley, California 92557
Kevin
Job Details: 11/20/2025
Unit is in warranty. Customer stated that the unit will not spin and leaked water. I tested unit and found that the actuator arm was stuck caused by a piece of shipping material that didnt come out when installed. I removed actuator and fixed. I tested and found that the plumbing is backing up as well. Customer to address drain.
We serviced a
GENERAL ELECTRIC TRASH COMPACTOR
Model UCG1520NSS
Near Bakersfield, California 93311
Aaron
Job Details: 11/20/2025
"Cod second unit , complaint unit doesnt stop after its on its way up and thumps , found the foot pedal too tight , loosed ever so slightly and peddle drops after actuation the start switch in, operations ok now at this time paid office $72.50"
We serviced a
BOSCH DISHWASHER
Model SHE3AEM5N/35
Near Los Angeles, California 90042
Tom C
Job Details: 11/20/2025
"Customer complaint of unit not responding/starting.Upon arrival found unit having difficulty closing, then found unit would begin a cycle no issues, when door is held shut. No obstruction within unit, found door latch not properly engaging.Replaced latch, tested unit, passed.Unit functioning as designed at time of departure.No cost to customer, work done under manufacture warranty."
We serviced a
BOSCH DISHWASHER
Model SHE3AEM5N/38
Near Shaver Lake, California 93664
David
Job Details: 11/20/2025
Unit is in warranty confirmed CX complaint of unit not having power found loose connection at control board secured connection at co trol board tested unit unit has power unit is working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Bakersfield, California 93312
Aaron
Job Details: 11/20/2025
"No warranty. Cx states unit beeps continuously , customer uses clean dishwasher cycling, cause a lot of soapsuds and leaked into the drip tray in the front and coated out as an F code F8E4 , cleared drip tray and code , tested , cleared the subsides that are in the machine out tested again. Unit is working as designed out at this time collected $40 labor charge.customer paid in full"
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model WOEC5030LZ01
Near Manteca, California 95337
William
Job Details: 11/19/2025
"No codes, in warranty, cx states door not closing properly, found seal raised in inner door panel, see pics, door sent was used, see pics, reordered inner MW door linner for unit.; ordrng 1 W11684570 (Inner door liner)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Manteca, California 95336
William
Job Details: 11/19/2025
"F6E2, F6E0, in warranty, ran self diagnostic cycle, ordered divinity sensor, and ACU board for unit ; ordrng 1 WPW10705575 (Turbidity sensor) and 1 W10479763 (ACU brd)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Tulare, California 93274
Tom S
Job Details: 11/19/2025
"UNDER WARRANTY- CX stated, WASHER not starting Not Starting Washer Has Power.Drain line has cracks, leaking water out as it fills. Lower harness has broken wires. Both have to be replaced. ; ordrng 1 W11643701 (HARNS-WIRE) and 1 W11203364 (Drain hose) and 1 W10280024 (U-bend)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VWC
Near Modesto, California 95350
Timothy G
Job Details: 11/19/2025
Warranty. Cx complaint of not freezing. Inspection found evaporator is frozen coming from cabinet. Unit will need new compressor and evaporator. Ordering all parts to repair. Extra time is needed to do this extensive repair. Schedule a follow up when available parts and time. ; ordrng 1 5304538118 (Compressor) and 1 5304529495 (Evaporator)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Salida, California 95368
Timothy G
Job Details: 11/19/2025
Warranty. Cx complaint of thumping after drum replacement. I replaced rollers and drum is defective out of round. Also plastic bearing is scraping. Ordered front panel due to it is warping while running. Schedule follow up when all parts available. ; ordrng 1 W10806345 (Front panel) and 1 279441 (Nearing drum)
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRS315SNHM06
Near Glendale, California 91203
Tom C
Job Details: 11/19/2025
"Customer complaint of unit frosting over and not cooling properly.Repair element and harness installed, along with new thermistor. Unit functioning as designed at time of departure.No cost to customer, unit under extended warranty.; O-emld tckt"
We serviced a
FRIGIDAIRE RANGE - GAS
Model FGF366CCB
Near Pasadena, California 91101
Tom C
Job Details: 11/19/2025
"Customer complaint of bake not working.Upon arrival exposed the bake manifold, tested bake, found voltage, but no glow from igniter. Found connection issue at igniter plug, addressed the issue, and tested unit.Unit functioning as designed at time of departure.No further cost to customer, customer has paid a third party for the repair.; O-emld tckt"
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L01
Near Calabasas, California 91302
Sean W
Job Details: 11/19/2025
"In warranty, cx complaint is that condenser and center mullion getting hot, ice maker not making ice, and water valve making loud irregular noise, replaced main control board, dual water valve and ice maker, fresh food cabinet cooling to 37 degrees,freezer at 1 degree, water valve no longer making irregular noise and fridge working as designed, but Cx claims that compressor is loud at night, calling techline document issue.; schdld next appmnt for 11/20 THU !, O-SMS tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959KZ3
Near Yucaipa, California 92399
Rod
Job Details: 11/19/2025
Pried parts ; ordrng 1 W11497943 (Pump)
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Colton, California 92324
Robert U.
Job Details: 11/19/2025
The unit is under extended warranty so no changes for the service. The customer complaint is the unit shaking while spinning. Found the basket that was just replaced by me in September has failed. The balance ring that is supposed to retain water inside for balancing is almost empty. As a result the suspension rods are also worn. Will need to replace the basket again and the valve. The unit has a f8e1 error code stored. Ordering all parts needed and basket is on back order so the office will be reaching out to reschedule. ; ordrng 1 W10811960 (Basket) and 1 W10909670 (Nut spanner) and 1 W11165546 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Simi Valley, California 93065
Richard
Job Details: 11/19/2025
Upon arrival inspected unit found multiple issues with the unit that rats have chewed through drain hose pressure hose float switch main wire harness optical sensor float switch plate wash motor ordered what I can from Marco could not get back onto Marcone office. Ordered the rest of the parts advised customer that unit will have to be pulled out of the hole and cleaned of all rodent feces and debris before I can work on it. Unit is covered under a concession zero dollars was collected.; ordrng 1 W11416362 (Wash motor assembly) and 1 W11414944 (Drain hose) and 1 W11410464 (Optical sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRQC506MPS
Near Simi Valley, California 93063
Richard
Job Details: 11/19/2025
Wrong parts were delivered ordering correct parts; ordrng 1 W11470191 (Module)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Simi Valley, California 93063
Richard
Job Details: 11/19/2025
"Upon arrival, made multiple tracks found multiple failures on different components in unit replaced thermal cut off replaced thermal fuse, radiant heat sensor and coil still cannot get unit to heat during further inspection found large kink in wire harness possible broken wires, ordering wire harness motor and also ordering ACU; ordrng 1 W11728015 (ACU) and 1 W11757381 (Wire harness) and 1 WP8577274 (Thermister) and 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 279311 (Igniter)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Moreno Valley, California 92551
Kevin
Job Details: 11/19/2025
Unit is out of warranty based on entitlement. Customer doesnt have escrow papers at this time. Customer called whirlpool and got authorization number pad-25437. Customer stated that the buttons are not responsive. I tested main control and found control is failed. Ordering main control. ; ordrng 1 W11620481 (Cntrl elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Bakersfield, California 93313
Kenneth
Job Details: 11/19/2025
Customer states unit not cooling. Unit is under warranty. Upon arrival customer had unit pulled out and unplugged. Plugged in unit and unit booted up and everything started running. Found unit had a faulted sealed system. Compressor is running but not cooling. Ordering new compressor and evap. No leaks found in the high side that's visible from the back of unit. ; ordrng 1 W10233960 (Compressor) and 1 W11536253 (Evap)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW220ACK6WW
Near Bakersfield, California 93309
Kenneth
Job Details: 11/19/2025
Customer states unit not spinning. Unit is under warranty. Found unit not spinning due to faulted suspension rods. Ordering new suspension rods. Also updated control board firmware. ; ordrng 2 WH16X26908 (Suspension)s and 2 WH16X26909 (Suspension)s
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Bakersfield, California 93309
Kenneth
Job Details: 11/19/2025
Customer er states LOC and leaking. Unit is under warranty. Found unit with an LOC error code indicating control panel was locked. Unlocked control and tested filling and found water leaking from dispenser down the front. Ordering new housing. Recirculation pump is buzzing. Needs new pump assem.; ordrng 1 W11524105 (Housing)
We serviced a
MONOGRAM REFRIGERATOR
Model ZISS420DNKSS
Near Montebello, California 90640
Jordin Rogers
Job Details: 11/19/2025
"Customer complaint unit not making ice, under warranty. Called techline they said to check Dc harness freezer section, check at main board p2 p5. Not getting correct dc voltage for thermistor in ice maker. Ice maker fan constantly going as well. Techline suggests replaceing ice maker. Im should have already been ordered and sent today but was never added to ticket. Door is also has condensation on freezer side checked gasket and found gasket is not sealing 100% will need to replace as well case#18486983; ordrng 1 WR30X42348 (Ice maker) and 1 WR14X43128 (Gasket)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT550PYR7FS
Near La Puente, California 91744
Jordin Rogers
Job Details: 11/19/2025
"Customer complaint unit wont start constantly trying to drain, under warranty. Inspected unit found bad drain pump just makes humming noise when trying to drain. Checked for any clogs in plumbing found none. Unit has bad drain pump will need to replace drain pump. Dispenser is working fine just wont open since unit wont drain; ordrng 1 WD19X25461 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near San Bernardino, California 92407
Jonathan
Job Details: 11/19/2025
Please talk to Eric about this call they need door bin; ordrng 1 W10578289 (Bin)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Atascadero, California 93422
Jim
Job Details: 11/19/2025
Under warr. Customer complaints are that the lid is broken and it goes out of balance easily ; ordrng 1 W11130359 (Struts) and 1 W11259006 (Lid) and 1 W11401116 (Hinge) and 1 W11550891 (Agitator)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF6
Near Paso Robles, California 93446
Jim
Job Details: 11/19/2025
Under warranty. Customer states that the fan is noisy. I replaced the shroud and holder. Will need to replace the motor and fan blade; ordrng 1 5304530651 (Fan motor)
We serviced a
FRIGIDAIRE OVEN
Model GCWS3067AFB
Near Atascadero, California 93422
Jim
Job Details: 11/19/2025
Under warranty. Customer states gets a F50 fault code. F50 is the control board not reading the door switch 1005237706; ordrng 1 5304526480 (Board) and 1 318394802 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFGS4530SW0
Near Creston, California 93432
Jim
Job Details: 11/19/2025
No warranty. Customer states that the gas line is broken. The left rear gas line is broken. I will have to order it. ; ordrng 1 W11557815 (Gas line)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Springville, California 93265
J.E.
Job Details: 11/19/2025
"In warranty, customer complaint is making loud grinding noise and leaking from underneath. Cycled unit and found unit not shifting gear case seal is broken causing leak onto drive components and shorting control board. Unit will need new control board new gear case and all drive components. Ordering parts for repair.; ordrng 1 W11419171 (CONTROL) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH) and 1 W11449841 (GEARCASE) and 1 W11260238 (ROTOR) and 1 W11195971 (STATOR) and 1 W11550891 (AGITATOR)"
We serviced a
SAMSUNG RANGE
Model NE63T8111SS
Near Porterville, California 93257
J.E.
Job Details: 11/19/2025
"In warranty, customer complaint is LARGE RIGHT BURNER DOES NOT WORK, IT HAS 2 RINGS, THE OUTER RING DOES NOT WORK. Cycled unit unit and found faulty duel heating element faulty switch and bad light ordering parts for repair. ; ordrng 1 DG47-00063A (Dual Radiant Heating Element) and 1 DG44-01009B (Electric Range Energy Regulator) and 1 DG97-00083A (Lamp)"