Near Pomona, CA 91768
Jaime
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Found all components passing diagnostics. Except for the compressor. Customer will think about repair
Near Montclair, CA 91763
Jaime
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Installed a new thermistor and water valve
Near Planada, CA 95365
Kenneth
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Unit not cooling. Unit not running. Turned unit off at cold control then turned back on. And unit fired up and started cooling. Ordering new thermostat and defrost board. Lights in unit flickering. Dim. Or not working. Ordrriny new LED lights. Rescheduled customer for friday 6-12-20; ordrng 1 WPW10583800 (Thermostat) and 1 WPW10366605 (Defrost board) and 1 WPW10515058 (Light) and 1 WPW10515057 (Light)
Near Kingsburg, CA 93631
Jonathan
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Found valve leaking and jamming ICEMAKER replaced tested working to spec
Near Planada, CA 95365
Kenneth
Job Details: 06/09/2020
WASHER MAYTAG MVWC465HW2 Found unit banging out. Bad suspension. Thb bouncy. Ordrring suspension. Leaking water. Found gearcase leaking and dripping oil. Compromised pulley and belt with oil. Ordrring new cam belt and gearcase. ; ordrng 1 W11035747 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11217817 (Suspension)
Near Kingsburg, CA 93631
Jonathan
Job Details: 06/09/2020
DRYER MAYTAG MEDC465HW0 Found high limit bad replaced tested working to spec
Near West Covina, CA 91790
Stephen
Job Details: 06/09/2020
WASHER WHIRLPOOL MHW8630HC1 Ran diagnostics. No error codes found. Ran quick test cycle. Found dispenser leaking water into detergent reservoir. Needs dispenser and detergent pump . Needs ACU per service pointer # W11446112.; ordrng 1 W11316271 (MOTOR- PUMP) and 1 W11316372 (DISPENSER ) and 1 W11322884 (ACU)
Near Los Angeles, CA 91307
Danny
Job Details: 06/09/2020
REFRIGERATOR KITCHEN AID KRFC704FSS00 Ref side is not cooling freezer is cooling Found unit unplugged Test software version and unit is at 600Per service bulletin Technical Service Pointer #:W11033419DControl need to be greater than 700Need to order control and complete the repair Order parts and rs call; ordrng 1 W11333076 (MAIN CONTROL)
Near Reedley, CA 93654
Jonathan
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW5000DW2 Found water valves not opening replaced tested working to spec
Near Sanger, CA 93657
Jonathan
Job Details: 06/09/2020
WASHER AMANA NTW4516FW3 Found suspension failed test replaced tested working to spec
Near Sanger, CA 93657
Jonathan
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW5005KW0 Tested valve not opening all they way replaced tested getting proper water customer thinks it should be more tryed to explain that the unit is designed to save water unit is working to spec at this time
Near Clovis, CA 93619
Jonathan
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW5000DW3 Installed control tested working to spec
Near , CA 93626
Jonathan
Job Details: 06/09/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Customer upset because of grete design when use small pot it has fallen off and splashed customer 7727979525
Near Pasadena, CA 91105
Francisco
Job Details: 06/09/2020
REFRIGERATOR MAYTAG MBF1956HES Checked unit found frost build up on fc. Forced defrost working unit needs new jazz board. Advised cx defrosting 24 hours before service.; schdld next appmnt for 6/10 WED !
Near Fresno, CA 93730
Jonathan
Job Details: 06/09/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 This is a cumucation issue she didn’t understand other tech she thinks that u can put dishes into unit with out scraping them tested water it is 125 dishwasher pump is good no error codes unit working to spec at this time
Near Riverside, CA 92504
Rod
Job Details: 06/09/2020
WASHER MAYTAG MVWB765FC3 Returned with part W11162441 and installed with as designed op returning.No leaks
Near Baldwin Park, CA 91706
Juan
Job Details: 06/09/2020
WASHER WHIRLPOOL MVWB835DW2 "Customer concerned water leaking only when running bedding cycle. Advised customer bedding cycle uses the most water fill. If plumbing is partially clogged, that would be the most probable cycle where water would overflow at drain pipe.Used a garden hose at drain pipe, several seconds into using it, water started overflowing. Pointed that to the customer, house plumbing issue. Unit is working fine. Unit’s serial# does not match. Customer informed me they exchanged the unit for them. Called Assurion to check serial # provided C73079405, actual serial # C73173675Spoke to Linda, she informed me they actually didn’t have a serial # on file. She updated the information."
Near Turlock, CA 95382
Cruz
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Need more work- found diffuser making abnormal noises, cx has a video recording, sounds like motor is going bad. Cooling and temps are ok, ice maker is producing ice as well. ; ordrng 1 W11164593 (diffuser)"
Near Pasadena, CA 91105
Juan
Job Details: 06/09/2020
REFIRGERATOR KITCHEN AID KRFC302ESS00 "Replaced right fresh food door gasket. Checked fit, gasket is sealing properly throughout. Advised customer gasket looks a bit wrinkled, but within a few days wrinkles will go away."
Near Pasadena, CA 91106
Juan
Job Details: 06/09/2020
WASHER MAYTAG MGT3800XW1 "Found inlet water valves not closing properly, allowing for a trickle of water into tub. Replaced inlet water valves, checked operations, valves are working fine, made sure no leaks.Customer is concerned about the clanking noise when the unit shifts from agitation to spin cycle. Checked unit’s operations, washer is agitating and spinning properly. Advised customer over the years unit’s sounds tend to get louder. It is considered normal."
Near San Marino, CA 91108
Juan
Job Details: 06/09/2020
WASHER WHIRLPOOL MAH6700AWW "Ran diagnostics, unit filled and agitated properly. Unit did not drain when it was supposed to. Checked voltage at drain pump, none present. Checked voltage at main control board, none coming out to drain pump. Main control board needs to be replaced, part is no longer available. Communicated findings and part status to customer. Unable to proceed with repair."
Near San Marino, CA 91108
Juan
Job Details: 06/09/2020
DISHWASHER WHIRLPOOL MDB8750AWB "Replaced detergent/rinse aid dispenser. Checked ops, dispenser is working properly, as well as all other functions of unit.On previous visit had instructed customer to use a couple of AFFRESH tablets to clean u it. Customer did, but still a lot of calcium buildup up throughout unit."
Near El Monte, CA 91732
Juan
Job Details: 06/09/2020
RANGE WHIRLPOOL WFG320M0BS3 "Left oven door hinge came off receiver. Removed door completely. Checked for any damage, none found. Re installed door, checked ops, door is opening and closing properly. Per customer, they don’t know how the hinge came off."
Near Bakersfield, CA 93314
Jim
Job Details: 06/09/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Replaced bulb and transformer. Unit tested ok
Near Riverside, CA 92509
Kevin
Job Details: 06/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Unit still randomly pouring water out of door on left side. I called tech line. Sr#7727894665 they said to replace spray arms, rear manifold tower, drain hose and float switch. Ordering parts. ; 1 W10837249 (spray arm lower) and 1 WPW10195039 (float switch) and 1 WPW10340745 (tube-feed) and 1 WPW10498900 (spray arm) and 1 WPW10545278 (drain hose)"
Near Bakersfield, CA 93307
Jim
Job Details: 06/09/2020
WASHER WHIRLPOOL MVWC465HW2 Replaced water valve. Unit tested ok
Near Riverside, CA 92504
Kevin
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW8040DW Unit making loud noise during cycle. I found that water has been running down tub seal through gearcase and has washed out bearings in gearcase. Washplate stuck and damage to rotor and slider. Ordering parts. ;1 W10734521 (slider) and 1 W10754161 (motor rotor) and 1 W10775188 (washplate) and 1 W10811956 (GEARCASE)
Near Bakersfield, CA 93314
Jim
Job Details: 06/09/2020
WASHER MAYTAG MHW8630HC1 The legs to the unit are not locked down. The drain hose is too far down the drain pipe and is siphoning water out of the tub. Both issues are an installation error. Whirlpool does not pay to properly install the unit
Near Riverside, CA 92505
Kevin
Job Details: 06/09/2020
WASHER MAYTAG MVWC565FW1 "Unit making loud noise during cycle I tested unit with load of towels and found basket has play in hub, belt is slipping causing squeak, and unit is slipping gear when stopping. Unit needs gearcase, basket, cam, and belt. Ordering parts. Allow 1 hr on return. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Near Riverside, CA 92503
Kevin
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit not making ice. I tested ice maker and found ice maker stalling mid cycle. Failed ice maker assy. Ordering ice maker. ; ordrng 1 WPW10300024 (icemaker)
Near Bakersfield, CA 93314
Jim
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced control boards and damper. Unit tested ok
Near West Covina, CA 91790
Stephen
Job Details: 06/09/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Ran diagnostics. Had 8-2 error code. Not draining. Found connector to drain motor loose. Recrimped connector. Ran test cycle. Fills, washes, drains, rinses, and dries properly at this time. Not connected to air gap. Instructed customer to call plumber or Costco installers. Instructed customer to use rinse aid for proper drying. Complete."
Near Fresno, CA 93720
Jonathan
Job Details: 06/09/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Found all lights out tested borad witch is good needs led light; ordrng 12 W10843339 (module)s
Near West Covina, CA 91792
Stephen
Job Details: 06/09/2020
WASHER WHIRLPOOL WFW85HEFC1 "Replaced pressure sensor and drain pump. Ran diagnostics. No error codes found. Fills, washes, drains,dispenses, rinses, and spins properly. Drainpipe is plugged. Instructed customer to call plumber or rooter service before using washer. Instructed customer NzoT to use powdered detergent. Use HE liquid detergent “1” level on cap. Complete."
Near Westlake Village, CA 91362
Hector Zuleta
Job Details: 06/09/2020
DRYER WHIRLPOOL WGD7500GW0 "Customer is concerned of Signal Cycle not working and unit hard to start. I checked the unit and I the Signal Function not working, also Control not always accepting commands. Ordered Fascia Assembly (W11124277) and rescheduled.; ordrng 1 W11124277 (overlay)"
Near Arcadia, CA 91006
Francisco
Job Details: 06/09/2020
WASHER MAYTAG MHW6630HW0 Checked unit found water leak on dispenser and. Error code f0 e2 over suds. Removed and replaced detergent drawer. Also educated cx on proper amount of detergent.
Near San Gabriel, CA 91776
Francisco
Job Details: 06/09/2020
RANGE AMANA AGR5330BAS3 Tested again unit checks ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 06/09/2020
DRYER WHIRLPOOL WGD92HEFC0 "Replaced: Front Bulkhead (W10673491), Drum (W10541657), and Harness Wire (WPW10298258). Tested ok. Rescheduled to contact the Tech Line and the Trade Partner.; schdld next appmnt for 6/9 TUE !"
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 06/09/2020
OVEN WHIRLPOOL WOS31ES0JS00 "Customer is concerned of Oven Overheating. I checked the Oven temperature and is normal, but cooling fan not working properly.; ordrng 1 W10859300 (cntrl-elec) and 1 W11245567 (blower) and 1 WPW10545255 (fuse-thrml)"
Near Pasadena, CA 91107
Francisco
Job Details: 06/09/2020
WASHER WHIRLPOOL MHW8100DC0 "Checked unit found no error codes, reset breaker since cx experience a power outage. Tested ops unit now working as intended."
Near Earlimart, CA 93219
Chase
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW5000DW1 "Cx concerned about the sound of the shifter, instructed cx that this is a normal sound. No error codes, and unit is running through all cycles with no problems. All ops are testing out normal with this machine, unit is working by design. Called into WPL to document situation. Per WPL unit is working by design. Job complete. SR#7728005416"
Near Tulare, CA 93274
Frank
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM Customer stated no cool both compartments Performed diagnostics Found no leaks with detector Compressor is bad Ohms across is 1.4Top to left .04Top to right 2.6Bad compressor Will order compressor ; ordrng 1 W10309988 (compressor)
Near Hanford, CA 93230
Frank
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated not cooling in refrigerator side And deli drawer and freezer as it should Performed diagnostics Found evaporator coil is leaking from leak detector Will order ; ordrng 1 WPW10608485 (evaporator)
Near Nipomo, CA 93444
George
Job Details: 06/09/2020
HOOD JENN-AIR JXW8036WS1 Installed charcoal filters tested ok complete. No dents or dings cause by tech..
Near Turlock, CA 95382
Cruz
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "File # 7728008641 Kevin from whirlpool tech line said someone will notify the cx about replacement options, unit is unrepairable found split wires from underneath cabinet, did a video chat with Kevin from Whirlpool he seen the evidence, unit not producing any ice due to wires being split."
Near Visalia, CA 93292
Frank
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Customer stated not getting in some parts Performed diagnostics Found leak in evaporator coilWith leak detector And compressor Is making rattling noisesWill order parts; ordrng 1 WPLPartNumber:W10779331 (COMPRESSOR ) and 1 WPW10608485 (evaporator)
Near Farmersville, CA 93223
Frank
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Customer stated no ice makingPerformed diagnostics Found ice maker working water in tray not cold enough to make iceUsed leak detector Found leak in evaporator Will order part; ordrng 1 W11459354 (EVAPORATOR )
Near Hughson, CA 95326
Cruz
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Fixed for fcc- cx claims unit is not dispensing any ice and not dispensing any water, found freezer side liner to be deformed causing side liner not pushing rocker switch in, i then place a spacer from sp at deformed area water and ice are now dispensing as designed. ; used 1 WPW10221048 (SPACER) from stock"
Near Visalia, CA 93291
Frank
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW7040DW Customer stated no powerPerformed diagnostics No power Checked voltage It’s good Needs new control boardWill order; ordrng 1 00Make:WPLPartNumber:W10812423 (CONTROL BOARD )
Near Lancaster, CA 93535
Jonathan
Job Details: 06/09/2020
REFRIGERATOR MAYTAG MRT118FFFE01 Found defective door seal.; ordrng 1 W11229610 (gasket-dor)
Near Tracy, CA 95376
William
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW4855HW1 "F8E1, replaced water valve, ran self diagnostics, unit operating as designed"
Near Fontana, CA 92336
Kevin
Job Details: 06/09/2020
REFRIGERATOR BO KITCHEN AID KFIS29PBMS03 Removed and replaced previous ordered ice maker. Tested unit. All tests good.
Near Fontana, CA 92337
Kevin
Job Details: 06/09/2020
RANGE WHIRLPOOL WGG745S0FS02 Removed and replaced previous ordered grates. Tested unit. All tests good.
Near Newman, CA 95360
Kenneth
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW5000DW3 Found unit with a chewed hose yet again. Ordering new hose. Rescheduled customer for saturday 6-6-20. ; ordrng 1 W10899966 (Hose)
Near Los Banos, CA 93635
Kenneth
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 No grease on crispers .asking hard to pull out and push in. Greased tracks. Found water dispensing hot due to water line to fridge hooked up to the hot water. Informed customer to get that fixed so cold water is supplied to fridge. Ordering diffuser for cooling issues. ; ordrng 1 W11317276 (Diffuser)
Near Hanford, CA 93230
Alejandro
Job Details: 06/09/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Found the unit not compressor not running, replace compressor and charge refrigerant,check compressor condenser and refrigerator fan motors running normal ; pckd up 1 W10913906 (coupler 1/4)"
Near Beverly Hills, CA 90210
Andrew
Job Details: 06/09/2020
WASHER MAYTAG MVWP575GW0 Tested hot water coming into unit when unit was set to hot water and temp was 123-127* cold water was 54-59 tub water temp after unit filled and started to agitate was 68*. Retested hot water 135* cold water was 56* techline said that cold water was to cold and was over taking hot water. This is NOT a machine issue it is a incoming water issue and nothing can be done to change this issue. The unit is working normally per techline and will document that this is a Cx issue. 7727984431
Near Covina, CA 91724
Stephen
Job Details: 06/09/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Control didn’t come in yet. Picked control locally. Replaced UI/ control box and HV control. Unit is cooling properly at this time. UI is working properly at this time. Slow water flow. Instructed customer to replace water filter. Instructed customer to allow 24 hours before loading food. Complete.
Near Chowchilla, CA 93610
Kenneth
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezing in fridge. Will freezing entire fridge no matter temp se r tong. Ordrjrng UI. Diffuser and main voard. Rescheduked custiner for wednesday 6-10-20; ordrng 1 W11317276 (Diffuser) and 1 W11214887 (UI) and 1 W11174836 (Control)
Near Rialto, CA 92376
Stephen
Job Details: 06/09/2020
WASHER MAYTAG MVWB835DW1 "Ran diagnostics. Had f9e1, f5e1, and f0e3 error codes. Cleared error codes. Not draining. Found wire terminal backed out in drain motor connector. Reinserted terminal into connector. Ran load size calibration, auto test cycle. Fills, agitates, drains,dispenses, rinses, and spins properly. Complete."
Near Rialto, CA 92376
Stephen
Job Details: 06/09/2020
DRYER - GAS WHIRLPOOL WGD4815EW0 "Noisy when tumbling. Found worn support rollers, belt, and idler pulley. Replaced support rollers, belt, and idler pulley. Cleaned shafts. Tumbling and heating properly at this time. Complete.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Los Angeles, CA 90046
John
Job Details: 06/09/2020
DRYER WHIRLPOOL WGD97HEDU0 The dryer is making a loud grinding noise. Ordering the parts that I need. The customer is going to have this uninstalled for me. Did not collect a fee.; ordrng 1 3387610 (sub 661570) and 1 W10547287 (idler pulley)
Near Los Angeles, CA 90046
John
Job Details: 06/09/2020
DRYER MAYTAG MGD8630HC0 Confirm that the dryer has an F3E3 error code. Replace the thermistor. Tested the wires going from the main control to the sensor. Tested good. Ordering the parts I need.; ordrng 1 W11310045 (harns-wire) and 1 W11310053 (cntrl-elec)
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 06/09/2020
WASHER WHIRLPOOL MVWB835DW4 "Customer concerned of washer stopping at the 33 minute mark flashing the power key and draining all the water only when warm or hot temperature cycle has been selected, in cold one it finish complete the cycle.I set the unit in diagnostic and there was only a F2E1 code (Stuck key), also I ran a manual and automatic diagnostic test, it pass both of then. I contacted the Tech Line (SR#7728055503) and recommenced to run a normal cycle to verify the complaint. I ran a normal cycle in the same conditions in which the customer has been experiencing the problem and it pass too, every thing is working found absolutely nothing wrong with this unit. Replaced Housing (W11172234). Tested ok."
Near Los Angeles, CA 91367
Randy
Job Details: 06/09/2020
WASHER WHIRLPOOL WFW3090JW0 F20 acu heater failure needs new acu. Console not responding properly. ; ordrng 1 W11306658 (CONSOLE )
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 06/09/2020
WASHER WHIRLPOOL WFW8620HC1 Replaced Bellow (W11318722). Tested for leaks. Tested ok.
Near Riverside, CA 92507
Kevin
Job Details: 06/09/2020
DRYER MAYTAG MGDC215EW2 Belt broke while unit was running. Need to replace motor pulley and installed belt and idler from repair kit. Ordering parts. ; ordrng 1 4392065 (dryer repair kit) and 1 WP8066184 (pulley-mtr)
Near Perris, CA 92570
Kevin
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Unit not making ice and led lights are not working. I found ice maker stalled halfway through harvest. I found shorted led module in FC that has damaged main led module in RC. Also found thermostat getting stuck and customer will have to turn thermostat off and back on to resume cooling. Ordering modules, thermostat and ice maker. ;1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515058 (light) and 1 WPW10583800 (thermostat)"
Near Lemoore, CA 93245
Frank
Job Details: 06/09/2020
OVEN WHIRLPOOL WOD51ES4ES01 Customer stated Oven has no powerPerformed diagnostics Checked voltageNot enough voltage He has a shortNeeds to call electrician Job completed
Near Perris, CA 92571
Kevin
Job Details: 06/09/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Unit not cooling and not making ice. I found that the rails for freezer door failed and caused bins to break ice maker shut off arm off of ice maker. It also caused too much ice around evaporator fan which damaged fan motor. Unit needs rails, ice maker, bail arm, and evaporator fan motor. ; ordrng 1 4317943 (icemaker only) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide) and 1 WPW10464673 (motor-evap) and 1 WPW10474785 (arm-shut)"
Near Porterville, CA 93257
Alejandro
Job Details: 06/09/2020
REFRIGERATOR AMANA ARS2667AS "Found the unit not, dispenser water,not making ice, Y water line it’s broke,(order Y water line 12319001) water valve sec(wp12544101)and valve inlet(wp12544001); ordrng 1 12319001 (Y WATER LINE) and 1 WP12544001 (valve-inlt) and 1 WP12544101 (valve- sec)"
Near Redlands, CA 92373
Rod
Job Details: 06/09/2020
RANGE JENN-AIR JGRP548WP01 Display is dead. Confirmed Needs user interface module and appliance manager.ordering same.; 1 W10888661 (cntrl-elec) and 1 WPW10145531 (cntrl-elec)
Near Tracy, CA 95376
William
Job Details: 06/09/2020
WASHER WHIRLPOOL WFW72HEDW0 "Found dispenser front handle & drawer with cracked mounting tabs, ordered drawer & handle parts.; ordrng 1 WPW10365885 (drawer) and 1 WPW10446404 (handle)"
Near Fresno, CA 93720
Timothy
Job Details: 06/09/2020
REFIRGERATOR KITCHEN AID KRFC300EBS01 Rh door has scratches on it. Took pics.; ordrng 1 W10919633 (dor-fip)
Near Paso Robles, CA 93446
Tom
Job Details: 06/09/2020
DISHWASHER KITCHEN AID KUDD03STSS2 "Ran unit, gaps in water flow from Spray Arm, Manual Activation test confirms not enough water entering unit, replace Water Valve.; ordrng 1 W10200339 (valve-inlt)"
Near San Luis Obispo, CA 93401
George
Job Details: 06/09/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Cambria, CA 93428
Tom
Job Details: 06/09/2020
OVEN JENN-AIR JDS9865BDP23 "Found Display not responding, Display is powered on. Attempted hard reboot, UI now responding to certain commands, multiple commands do not activate components. Ran unit at Convect Bake, Bake not responding, unit heats to proper temperature in acceptable time. Customer states that Left Rear Burner does not ignite, visual inspection shows no arc at Probe for Left Rear Burner. Replace Spark Module, Probe, User Interface, and Control Board.Customer requests time to evaluate repair, tech leaving ticket open for customer satisfaction and to contact HQ."
Near Modesto, CA 95355
Cruz
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW5100HC0 "Fixed- installed new parts (gearcase, cam) calibration test pass, auto test passed as well, no codes, no leaks, cx ok repair."
Near Atwater, CA 95301
Kenneth
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed motor and fan blade. Tested unit. Unit is now eorking properly. Customet approves functiin at this timr.
Near Los Banos, CA 93635
Kenneth
Job Details: 06/09/2020
WASHER WHIRLPOOL MHW6630HW0 Customer co cerned about leak. Ran cycle. Found unit with over suds error. Informed custiner to reduce and call back if problem continues.
Near Fresno, CA 93722
Irvin
Job Details: 06/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 The frezer door appearing to seal but air is getting into the cavity. The gasket has icicles formed. The door have an air leak. ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W10634624 (dor-fip ss)
Near Chowchilla, CA 93610
Kenneth
Job Details: 06/09/2020
DRYER WHIRLPOOL WED5100HW0 F2E2 error code. Found ribbon on control oanel not attached. For service pointer. And installed ribbon and tested. Unit is working properly. Customer approves.
Near Thousand Oaks, CA 91360
Joe
Job Details: 06/09/2020
WASHER WHIRLPOOL WTW4800XQ4 Units actuator is defective causing it to not change cycles. Ordering part will return tomorrow.; ordrng 1 WPW10006355 (actuator)
Near Chowchilla, CA 93610
Kenneth
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Snow in freezer. Gapping in door gasket. Heated gasket and pushed door closed abd help for 10 minutes to mold gasket and make doors level. Sealed door but freezer door pokes out about 1/8th of an inch. Directed custiner back to WPL sTo see if they can do anything for customer.
Near Agoura Hills, CA 91301
Joe
Job Details: 06/09/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Unit needs a new led module. Ordering led module.; ordrng 3 W11462342 (cables)s
Near Los Angeles, CA 91367
Randy
Job Details: 06/09/2020
DOUBLE OVEN JENN-AIR JJW3830DS02 Removed and replaced panel. Now working as designed job complete
Near Agoura Hills, CA 91301
Joe
Job Details: 06/09/2020
DISHWASHER KITCHENAID KDTE104ESS4 Units adjuster is broken. Customer has decided to not get unit fixed and will call back within 30 days if they. Change they’re mind.; ordrng 1 WPW10546503 (adjuster)
Near Los Angeles, CA 91367
Randy
Job Details: 06/09/2020
DISHWASHER JENN-AIR JDTSS245GX0 Concern won’t heat. Ran diagnostics. Passed. No error codes. Ran test passed heats up. No rinse aid. Cx instruct on use and care and rinse aid. Job complete
Near Los Angeles, CA 90068
John
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "The evaporator fan motor inside the freezer failed. Replace the evaporator fan motor, the refrigerator and the freezer tested good."
Near Los Angeles, CA 91367
Randy
Job Details: 06/09/2020
WINE COOLER JENN-AIR JUW24FRERS00 Found wine cooler has drier on metal causing noise. Removed and adjusted. No more noise all ops normal. Job complete.
Near Malibu, CA 90265
Joe
Job Details: 06/09/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Sr 7728007303Units wheel had fallen off causing basket to stop spray arm from shooting water. Ordering wheel. ; ordrng 1 WP8268645 (dishrack roller assy)
Near Malibu, CA 90265
Joe
Job Details: 06/09/2020
REFRIGERATOR KITCHENAID KBLC36FMS02 Will return to call tomorrow. ; schdld next appmnt for 6/6 SAT !
Near Tehachapi, CA 93561
Patrick
Job Details: 06/09/2020
REFRIGERATOR JENN-AIR JSC23C9EEM00 Found the ice maker getting stuck during harvest. Ice maker is bad ; ordrng 1 W10873791 (icemaker)
Near Los Angeles, CA 91423
Randy
Job Details: 06/09/2020
DISHWASHER KITCHENAID KUDT03FTSS2 S21614 special project. Per Danny L all covered. Found mounts broken. Replaced with new ones kit. Tested now working as designed. Job complete cx approves.
Near Bakersfield, CA 93309
Patrick
Job Details: 06/09/2020
MICROWAVE KITCHENAID KOCE500ESS07 Door not staying shut needs to be adjusted. Error for inverter. Need to reschedule; schdld next appmnt for 6/10 WED !
Near Bakersfield, CA 93309
Patrick
Job Details: 06/09/2020
ICE MAKER WHIRLPOOL WRS555SIHZ Clumping in bucket. Needs new separator ; ordrng 1 W11324588 (SEPARATOR )
Near Los Angeles, CA 91605
Leon
Job Details: 06/09/2020
DRYER WHIRLPOOL MGD5630HC1 Cx states that unit is not working properly.After running diagnostic check find that unit has a bad coil valve and ignitor Stocked unit Cx will remove dryer prior next visit ; ordrng 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse)
Near Los Angeles, CA 91402
Randy
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found unit leaks from bottom when waters on and dispensing. Found faulty valves and hoses. Housing fine ; rqstng P&A on 1 WPW10238100 (valve-inlt) and 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water) and 1 WPW10341320 (valve-inlt)
Near Los Angeles, CA 91604
John
Job Details: 06/09/2020
REFIRGERATOR KITCHENAID KRFC300ESS01 The icemaker was turned on. But NOT hooked up to a water source. Some food packages WAS laid onto the icemaker ON ARM which turned it on. And it is cycling causing a noise. Show the customer how to turn it off. The refrigerator tested good.
Near Perris, CA 92571
Kevin
Job Details: 06/09/2020
WASHER MAYTAG MVWB765FW4 Unit shaking really bad during cycle. Customer was getting off balance loads. I tested unit with the load customer was having trouble with. I instructed on how to load unit. All tests good.