Local Reviews
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Erick S.
WASHER ELECTROLUX EFLS627UTT Installed new bellow on unit. Retested it and it passed all tests with no elks. Job complete
Erick S.
REFRIGERATOR GE GSS25LSLKCSS Accessed evaporator and Found unit heater coming into contact with a piece of styrofoam causing failure and smell. Removed all insulation and debri. Reinstalled and secured cover. Re powered unit and now cooling with no errors. Job complete
Erick S.
WASHER GE GTW465ASM0WW "Found unit with lid lock failur causing it not to advance in wash. Replace dlid lock and reprogrammed control, retested it and it passed all tests with no errors, job complete ; used 1 WH01X27954 (LID LOCK) from stock"
Erick S.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed new parts on unit. Retested it and it doors are now closing. Unit is cooling. Job complete
Erick S.
DISHWASHER WHIRLPOOL WDT730PAHV0 Installed new parts on unit. Rack is now holding all proper dish ware. Job complete
Erick S.
WASHER WHIRLPOOL WTW4816FW2 "Cycled uni and found no error codes on unit. Customer stated unit still leaves water inside. Ran tested and it passed. Informed customer that basket has a solution purposely inside to balance basket. Reconfirmed no water at the bottom. Reprogrammed main control, unit passed all tests. Job com"
Danny G.
OVEN WHIRLPOOL WMH76719CS1 Door is sagging and also displaying close door And unit just keeps flickering Need to order bracket support kit and interlock kits ; ordrng 1 W10870090 (brkt-suppt) and 2 W11244490 (interlock)s and 1 WPW10622237 (cntrl-elec)
Erick S.
DISHWASHER WHIRLPOOL WDT970SAHZ "Found unit leaking on left side due to bottom door seal not aligned proeprly. Removed and rails talked,secured to door. Re ran test and found no leaks at the time of service. Job complete"
Erick S.
RANGE WHIRLPOOL WFG550S0HZ1 Found units burner flame lowering when all burners are lit. Inspected gas flow from customer home vsvle and found very low pressure causing burners to lower flame. Home has gas pressure error. Informed customer of findings. Professional will need inspected gas. Job complete
Erick S.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed new parts on unit. Retested it, unit is now cooling in both sections. Job complete"
Dane K.
WASHER WHIRLPOOL MVWB865GW0 "Upon arrival the lid was broken. Found the hinge on the left side twisted and the two screws stripped. Unit needs new lid, new hinge, and new screws; ordrng 1 W11259006 (LID) and 1 WP8563965 (lid hinge) and 2 WPW10078270 (screw)s"
Enrique R.
DRYER WHIRLPOOL WGD4815EW1 "Inspected whirlpool dryer . Unit not powering on . Found open thermal fuse . Installed new fuse , truck stock . All functions checked normal .; used 1 WP3392519 (THERMAL FUSE) from stock"
Enrique R.
WASHER WHIRLPOOL WFW75HEFW0 "Inspected whirlpool front load washer . Customer concerns , water not draining from bellow drain outlets and overfilling , causing water to leak between door and cabinet . Removed obstruction . Ran quick wash test . Now all functions work as designed . No leaks ."
Enrique R.
DRYER WHIRLPOOL WED4815EW1 Whirlpool dryer making squeaky noises . Installed new dryer repair kit . Retested it . All functions checked normal .
Enrique R.
WASHER WHIRLPOOL MVWB835DW3 "Inspected Maytag washer . Customer concerns , not filling . In diagnostics found , long fill error code . Installed new valve . Performed calibration . Now all functions work as designed . No leaks ."
Enrique R.
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed all the parts on the list . All functions checked normal at time of service . No leaks .
Enrique R.
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed all the parts on the list . All functions checked normal at time of service . No leaks .
Cruz B.
REFRIGERATOR WHIRLPOOL WRS321SDHW02 "Needs more work- found ice bin to have a hole cx states that that’s the way it came, ice will fall out from ice bin. Cooling and temps are working fine. Ordering ice bin for unit.cx has POP look at SD-QuickPic. ; ordrng 1 WPW10558424 (ICE BIN)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Shorted ice maker . Installed new ice maker . All functions checked normal at time of service . No leaks .
David M.
DISHWASHER WHIRLPOOL WDF520PADB7 Tested dw wouldn’t drain because of debate in air gap. Is working properly no leaks
Chris M.
MICROWAVE OVEN FRIGIDAIRE FGMV155CTD "On arrival found microwave had power going to it but no operations. Found fuse to be blown. Installed fuse from truck stock ran multiple tests. Finally was able to duplicate issue. Ordering monitor switch and fuse. Scheduled for Sat 9-7; ordrng 2 5304509451 (FUSE)s and 1 5304512529 (MONITOR SWITCH ), used 1 W10138793 (FUSE) from stock"
David M.
WASHER AMANA NTW4516FW2 Replaced drain pump impeller was broken
Chase F.
DISHWASHER WHIRLPOOL KDTM504EPA2 "Diagnosed a dishwasher, after cycle is complete unit would continue to beep and run. Will need to order new controls. ; ordrng 1 W11087216 (cntrl-elec) and 1 W11305293 (CNTRL)"
David M.
REFRIGERATOR FRIGIDAIRE LGHK2336TF4 Replace sump in frigid
David M.
DRYER AMANA NED4655EW1 Tested dryer making a thumping noise put a dryer repair kit in it sounds much better.; used 1 4392065 (DRYER REPAIR KIT) from stock
Chase F.
LAUNDRY MAYTAG MVWB765FW3 "F5e3, F5E2, F2e1, F5e1, received multiple lid lock error codes. Will need to order lid latch. Also ordering control. ; ordrng 1 W10810403 (lid lock assembly) and 1 W11195970 (CNTRL)"
Darren A.
REFRIGERATOR MAYTAG MSS25C4MGZ00 "Replaced faulty ice maker, checks out normal."
Darren A.
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Customer asked me to leave ice container at door for her brother to pick up via ring door bell.
Cesar H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Failed upper rack adjusters, the wheels are coming off the bracket on adjuster holding wheels has broken oBroken off will need new adjusters ; ordrng 1 W10712395 (adjuster)"
Darren A.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Replaced user interface due to missing segments, checks out good."
Darren A.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Replaced RC door, checks out okay."
Darren A.
RANGE WHIRLPOOL WFG515S0ES1 "Replaced burners, still a little intermittent, but will light."
Danny G.
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 Not making ice Found faulty ice maker and broken heater Replaced ice maker and heater fill tube Reinstall unit and advised client to allow 24hrs for unit to reach proper temp
Danny G.
REFRIGERATOR WHIRLPOOL WRT348FMES01 Unit is not making ice Found faulty ice maker Replaced ice maker Ice maker cycle and filled up with water Advised client to allow 24hrs for unit to reach proper temp
Danny G.
MICROWAVE KITCHENAID KOCE500ESS07 Error F9e0Found unit not wired properly at power supply box. Correct wires and power unit up and test microwave and oven Both units are working and heating properly
Danny G.
OVEN WHIRLPOOL WOD77EC0HS01 No display just hour glassReplaced control panel and reinstall oven Test oven and unit power on and heats and keypad is working properly
Andy H.
REFRIGERATOR WHIRLPOOL WRT318FZDW01 "Freezing in fresh compartment, replaced control box and ordered holder
Dane K.
DISHWASHER WHIRLPOOL WDF330PAHW1 On arrival to unit would not drain. Found the drain pump would not activate only get hot. Removed and replaced drain pump and tested unit. Unit functions normal now
Andy H.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Leaks from water lines ; ordrng 1 W10786952 (valve) and 1 WPW10394053 (housing)
Dane K.
ELECTRIC RANGE WHIRLPOOL JBS07M1CC Upon arrival neither the cooktop or the oven would work. Only getting 120 V to oven. Flip the breaker and reset breaker. Was unit was operating and heating normally after that. Unit functions normal problem was an electrical problem
Dane K.
REFRIGERATOR GE PFSS5RKZHSS Upon arrival the unit was not making ice. Ice maker would not manually advance. Removed and replaced ice maker. Unit functions normal now
Cruz B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Fixed for FTC- cx states ice maker is not making ice, jumped at T & H it did not cycles, installed new one (ice maker) jumped T & H it cycled and water filled mold, cooling and temps are working fine, cx ok repair. Cx has POP look at SD-QuickPic, cx purchase unit from appliance liquidators."
Dane K.
WASHER WHIRPOOL MHW5630HC0 Ed...7725758608 . Call tech-support and went over several test with tech-support. Tech-support said it appears to be a over soaking or studying issue. Change control board because I could find it no other visible failure. If problem comes back there is no other option except soap usage per ad ad tech line with a bow file number
Cruz B.
DRYER MAYTAG MEDC215EW1 "Fixed for FTC- found unit not heating, ck for voltage at wall outlet and found 240 AC, removed back panel and thermal cutoff and found it to be bad, installed new one from SP (w10900067), reassembled back panel and tested unit in a high heat cycle it heated fine, runs quiet, cx ok repair. No email ; used 1 W10900067 (CUTOFF THERMAL) from stock"
Cruz B.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Fixed- installed new parts (cntrl elec, UI) cooling temps are working as designed, cx ok repair."
Aaron B.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Needs a 2 call count Checked the unit found it way too cold and the fresh food settings were set to 40 and 2. In the freezer , ordered the main board and thermistor harness and u I led lights not all readable also will need the control Oerter day parts ; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec) and 1 W11269232 (U I BOARD )"
Chris M.
WASHER MAYTAG MVWC565FW1 Customers issue is when they would add fabric softener it automatically drip down through the agitator. I had a customer show me what they’re doing and it was being over filled therefore flowing down. I proceeded to enter washer into diagnostics receive no error codes. I then calibrated unit.All functions test normal. Job complete
Chris M.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 Customers issue was product was freezing on the top shelf in the refrigerator.On arrival I found milk was right next to the diffuser. I proceeded to check value on thermistor.It was way out. Replaced thermistor and diffuser.Informed customer to keep milk away from that area on the top shelf. All other functions test normal. Job completed
Chase F.
WASHER MAYTAG MVWC565FW0 Installed new valve. All specs now testing normal. Job complete.
Chase F.
REFRIGERATOR GE ZIS480NRI "Installed new valve. All specs now testing normal. Job complete. "
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Water filter broke inside of filter housing leaving behind a stem stuck in the housing this did not allow new filter to be installed was able to remove broken filter parts from housing all checked good
Cesar H.
REFRIGERATOR WHIRLPOOL GI7FVCXWY02 Replaced water line and valve unit tested good
Cesar H.
KITCHEN WHIRLPOOL WDT750SAHZ0 Spring for dispenser door came off causing dispenser door not to open. Customer using soap pods instruct customer pods can often not fit properly and get caught on the door mechanism. Reinstalled spring on door and unit tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Failed LEDs lights will not come main pod has 120 from door switch replaced main pod and freezer Ltd unit tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced failed switches tested good
Andy H.
DRYER AMANA NGD4655EW2 "No power, replaced door switch tested unit working properly"
Cesar H.
WASHER GE GTW680BSJ6WS Found dirt from cloths in pump stoping pump from turning cleared and nit tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRF736SDAW13 Found failed ice maker ran test 57 harvest was not complete not able to harvest cubes heater did not come on replaced ice maker and retested all checked good
Andy H.
WASHER MAYTAG MVWC555DW "Not washing, found wash plate broken, replaced wash plate and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL GSF26C5EXW02 "Not dispensing ice, replaced auger motor because it was not turning, tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Not cooling, replaced evap cover and defrosted unit . Tested unit working properly"
Andy H.
Laundry MAYTAG MVWB725BW0 "Not draining, replaced drain pump tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Not cooling, replaced thermistor and defrosted unit . Tested unit working properly"
Alejandro C.
REFRIGERATOR JENN-AIR JS42PPDUDB00 "Found the unit, the unit had multiple repair, unit need new door."
Aaron B.
RANGE KITCHENAID KSGB900ESS2 Checked operations normal at this time the Problem customers having it as their backsplash is discolored where the stove vent out nothing wrong with the KitchenAid stove customers builder is going to take care of the backsplash wall but wanted to make sure that the unit is working as designed and it is operating normal
Aaron B.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Replaced the icemaker and adapter, valve tested ok at this time operations normaL"
Aaron B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Verified unit under warrantyChecked operations found some errands that was really cold and others that was normal temps 35 to 36°F, The way the shelving was set up might be the cause of it reassembled where the two crisper drawers for the fruits and vegetables are on order is and re-position the deli drawer right above it and made larger shells so the freshman thermistor wasn’t covered with product around the lower 48 hours for the unit to compensate with proper temperatures unit should work as designed"
Aaron B.
WASHER MAYTAG MHW3505FW1 "F9 e 1 long drain , found unit not draining pulled unit front replaced the drain pump , tested operations ok at this time advised customer to use way less soap , and affresh tabs on a clean washer ops ok at this time"
William L.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "auger motor has intermittent functions previous repair failing, Found wire harness at freezer door hinge frayed & pulling apart., unit needs freezer door replaced. Ordered freezer door for unit , repair need auth from AHS.; ordrng 1 LW10839911 (dor-fip)"
Tyler F.
WASHER WHIRLPOOL MVWB850YG Customer stated that the unit is making. Lose in the spin cycle. Found failed tub bearings. Ordering bearing kit in stock.; ordrng 1 W10435302 (bearing)
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FBS01 Customer stated that unit is not cooling. Found compressor is not coming on unit has Freon in it still no leak. Ordering orien board not in stock.; ordrng 1 W11158146 (cntrl-elec)
Tyler F.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Customer stated that the ice maker is still not making ice. Found error code for no cool. Ordering ice maker fan and adaptor kit to add fan.; ordrng 1 W10846539 (evaporator fan blade) and 1 W10864518 (adapter) and 1 WPW10764668 (ice maker)
Tyler F.
SXS 22' WHIRLPOOL WRS321SDHZ02 Customer stated that the fridge s not cooling. Found frozen evaporator. Ordering user interface not in stock.; ordrng 1 W11214887 (cntrl-elec)
William L.
DISHWASHER KITCHENAID KDFE104DBL4 "Found emoted knockout out garage disposal, leveled & mounted dishwasher, ran diagnostics cycle, unit operating as designed"
Tom R.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Found dent on right door panel, order replacement door.Right Door - (W10757549)Part Out of Stock, reschedule customer on part and time availability.; ordrng 1 W10757549 (dor-fip ss)"
William L.
RESIDENTIAL REFR MAYTAG MFX2876DRM02 "Checked dispenser functions, adjusted leveling, instructed cx on dispenser function wire harness purpose, unit operating as designed"
Tom R.
DRYER MAYTAG MED6630HW0 "Found excessive vibration in dryer during operation, order Blower Wheel and Dryer Repair Kit.Blower Wheel - (WP697772)Dryer Repair Kit - (4392067)NOTE - MULTIPLE UNITS, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY.; ordrng 1 4392067 (dryer repair kit) and 1 WP697772 (wheel)"
William L.
REFRIGERATOR BO WHIRLPOOL WRF757SDEM01 "Found full bucket of ice, Checked ice maker functions, all ice maker tests passed, checked temps found freezer set at 5 degrees, instructed cx to set temp in freezer at 0 degrees, set temps to 0 degrees in freezer, unit operating as designed"
Tom R.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Entered diagnostics, Water Fill good, IM Harvest completed, temps good, Ice Box Fan good, Auger Motor good, Dispenser Door good. Order IM. Found Right Door Gasket tearing, order Door Gasket Grey.IM - (W10898228)Gasket - (W10688387) Grey; ordrng 1 W10688387 (gasket-fip) and 1 W10898228 (icemaker)"
Tom R.
FREEZER WHIRLPOOL WRX986SIHZ00 "Found Freezer Door ajar on left side, order Left and Right Rails.Left Bracket - (W10625067)Right Bracket - (W10625068); ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)"
William L.
WASHER MAYTAG MHW8630HC0 "Cx overloaded washer, checked unit for code , no codes found, ran diagnostics cycle, unit operating as designed, instructed cx not to overload unit, found a complete set of bedding in dryer, unit installed over smashed drian pan, see pics"
Tyler F.
OVEN WHIRLPOOL WFG525S0HV1 Removed and replaced door glass and drawer panel. Tested all works good at this time.
Timothy J.
COOKTOP KITCHENAID KGCC506RWW07 Inspected unit and found the bezel is cracked. Unit needs a new grey bezel. Ordering bezel.; rqstng P&A on 1 9753602CG (bezel) and 1 WPW10406283 (burnr-head)
Tyler F.
DISHWASHER WHIRLPOOL WDF540PADM1 Customer stated that the heater is not working. Ran calibration and found heater is not coming on. Removed and replaced main control and heater tested all works good at this time.
Tyler F.
REFIRGERATOR WHIRLPOOL KRMF706EBS01 Customer stated that the ice maker is not making ice. Found error code for the ice maker lost home position. Cycled ice maker will not cycle. Removed and replaced ice maker tested all works good at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL MFW2055FRZ Inspected unit and found the thermistor FC temp is ok but the RC is not. Found good air flow to RC. Unit needs a UI and thermistor.; rqstng P&A on 1 W11082784 (cntrl-elec)
Tyler F.
DRYER AMANA NGD4655EW2 Customer stated that the drum seal cam off. Found drum had worn through the bulkhead. Removed and replaced drum bulkhead and dryer repair kit. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW6620HC0 Customer stated that the right front foot is bent back and he was sent a new foot but he threads for the foot are stripped. Entire cabinet will have to be replaced. Customer is going to take back to the sears outlet.
Steven W.
REFIRGERATOR KITCHENAID KRFC704FSS00 "Ran diagnostics. Auger turning, not dispensing ice. Found drive shaft missing. left RC door just replaced, not included with door. Needs shaft.; rqstng P&A on 1 W11228132 (SHAFT- MOTOR)"
Tyler F.
WASHER WHIRLPOOL MVWB850YG Customer stated that the unit is making. Lose in the spin cycle. Found failed tub bearings. Removed and replaced bearing kit tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KBSN602EBS01 Customer stated that the icemaker is not working. Cycled icemaker found icemaker is trying to call for water but there’s no water even in the water filter. Customer is going to have a plumber come install T valve underneath the unit because there isn’t one and the water looks to be turned off behind the unit. All works good at this time.
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS00 Installed control . Customer states the unit shows microwave options and there is no microwave. Reconfigured UI in diagnostics. Unit operating as designed.
Timothy J.
WASHER AMANA NTW4516FW3 "Inspected unit and found the thermistor on the water valve out of specs. Replaced valve and tested, tested unit. Unit checks ok."
Rod H.
WASHER MAYTAG MVWX655DW1 Sears outlet purchase.Confirmed leak at drain pump to tub hose. NOrdering sameEnds hose replaced; ordrng 1 W10802689 (hose)
Timothy J.
REFRIGERATOR AMANA ASI2575GRS01 "Inspected unit and found frost on the wall of the evaporator. Removed panel and checked the thermistor(20kohm). Found a shelf had fallen behind the bottom drawer and was effecting the FC door closure. The unit looked as if it was attempting to defrost automatically. Frost was concentrated on the vents ,behind the evaporator was only light frost, but enough to restrict air flow. Instructed customer to monitor the unit for reappearance of frost on the evaporator cover."
Timothy J.
FREEZER WHIRLPOOL WRF535SWHZ01 Inspected unit and found the FC door gasket is not sealing correctly. Steamed gasket to reset it. The gasket is now sealing correctly.
Rod H.
REFRIGERATOR WHIRLPOOL WRT111SFDW03
Timothy J.
DISHWASHER KITCHENAID KUDS30IXWH1 Installed control and UI. Ran a service test and checked for faults. Unit passes test. No faults stored. No leaks noted.
Steven W.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Ran diagnostics. Found FC handle loose. Reinstalled FC handle, retorqued left RC handle. Unit is cooling properly at this time. Complete."
Raymond H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Upon arrival unit not cooling. Compressor not pulling any amps and is running. No heat exchange. Needs compressor.; ordrng 1 WPW10507886 (compressor)
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced right RC door, nameplate, & door closer. RC doors opening/ closing properly. Unit is cooling properly at this time. Complete."
Raymond H.
FREEZER WHIRLPOOL WRB329DMBM00 "FC still frosting and icing over like a warm air leak. Ordering door and replacing gasket and slides again. Unit has been sealed, not sure why it keeps freezing. ; ordrng 1 13109223SQ (dor-fip ss) and 1 W10443312 (gasket-fip) and 2 WPW10120018 (slide rail (frz))s"
Steven W.
DISHWASHER WHIRLPOOL WDF520PADM7 "Ran diagnostics. No error codes. Found drain pump not running. Found harness plug loose . Reinstalled harness plug into drain motor. Ran test cycle. Fills, washes, drains, rinses, & dries properly. Advised customer to use rinse aid for proper drying. Complete."
Steven W.
DRYER - GAS WHIRLPOOL WGD4850HW0 "Found ignitor broken. Replaced ignitor. Found radiant sensor stuck closed. New ignitor is cracked. Picked up sensor and ignitor locally. Replaced radiant sensor, 2nd ignitor. Tumbling and heating properly at this time. Complete."
Raymond H.
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival unit not agitating, found blown capacitor.; ordrng 1 W11395618 (CAPACITO R)"
Steven W.
WASHER WHIRLPOOL WTW5000DW2 Ran diagnostics. No error codes found. Ran manual function test. Low and high agitation are working properly.Tested water levels on normal and bulky items/ sheets cycles. Water levels are normal for each cycle. Customer using non HE detergent. Instructed customer to use only HE detergents. Found excessive voltage drop.( 116V - 105V). Advised customer to call electrician. Washer is working properly as designed. Complete.
Rod H.
WASHER WHIRLPOOL WET4027EW0 Water level concernsExplained importance of detergent amount being utilized. Excessive suds in wash loads as observed by adding a load of towels without adding detergent.When this happens pressure system can become compromised causing a level difference. This situation is not explicitly explained in any operators guidesAs designed op was experienced throughout service visit.
Raymond H.
DISHWASHER MAYTAG MDB4949SDH0 Upon arrival unit leaking and dispenser not opening. Ran dispenser test door does not open. Needs dispenser. Found calcium build up on door seal causing a leak. Needs seal and dispenser.; ordrng 1 W10300924V (door seal) and 1 WPW10629971 (dispenser)
Rod H.
WASHER WHIRLPOOL WFW7590FW0 Won’t unlock won’t accept commands. Not related to last job. Found excessive suds in machine. Cx claimed using to lowest measurement line on detergent package cup. Excessive suds will put machine in a locked state while self initiating a suds correction issue if suds condition is not able to be corrected by control the machine may remain locked generating a tech call out. The above is not explained in any operators guide. Ran diagnostics to reveal stored malfunction codes and found several that are linked to this condition.
Rod H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Loud ringing noise . Confirmed Sealed system components..........tubing loose. Corrected and now cooling as designed.
Rod H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Rod H.
WASHER MAYTAG MHW3505FW1 Water won’t drain from door boot/bellowsConfirmed above and found over sudsing. Boot drain holes plugged. Cleared holes. Error codes indicated that there was a drain issue. If sudsing occurs the water pressure switch may throw a false indication and try to drain. If it fails to self correct the machine may appear to be malfunctioning.These types of issues are not explicitly explained in any operators guide. Tech call out is unavoidable due to lack of operator guide info
Rod H.
DISHWASHER WHIRLPOOL WDF520PADM0
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 No ice delivery and door makes noiseConfirmed door noise and corrected bottom r/ffd door cam lubrication issueNow op as designed Ice bucket was not delivering ice through door.Ice bucket was operational at this time
Raymond H.
WASHER WHIRLPOOL WET4024HW0 "Upon arrival unit not dispensing cold water. Found valve not opening. Replaced water valve and tested, unit functions as designed."
Randy C.
DISHWASHER KITCHENAID KDTM404ESS3 Did not receive control spoke with Robert and dispatch informed him to update customer. Ordering part; ordrng 1 W11305305 (CNTRL ELEC)
Raymond H.
REFRIGERATOR QQQKITCHENAID KRMF706ESS00 Upon arrival unit unplugged. Plugged unit in and cooling was turned off. Turned cooling on. Compressor and fans turned on. Ran test 4 unit passed all sub tests with frost pattern. Proper heat exchange on condenser and dryer getting warm. Unit functions as designed. Needs 24 hours to regulate to temp.
Raymond H.
DRYER MAYTAG MGDB855DC4 Upon arrival door not closing. Found catch cracked. Replaced catch and tested unit functions as designed.
Patrick C.
DISHWASHER WHIRLPOOL WDT720PADM2 Found the control panel not working properly the start button is out. Needs new one . Quoted 418.84. Customer approved.; ordrng 1 W10815487 (panel-cntl)
Raymond H.
LAUNDRY MAYTAG MVWC565FW1 "Replaced valve and control. Calibrated and tested, unit functions as designed."
Patrick C.
MICROWAVE WHIRLPOOL WMH31017FS0 Ordering actual service pointer kit. Brought quote to 235.97; ordrng 1 W11244494 (interlock)
Raymond H.
VENTHOODS KITCHENAID KVWB606DSS2 "Upon arrival unit had no fan options just high, and back led not working. Found shorted control board, replaced board and tested, unit functions as designed."
Patrick C.
DRYER WHIRLPOOL WGD4950HW0 Found the unit having issues no heat. Checked the thermal cut off and fuse. Those were good. Not getting power to them. Timer not sending voltage out ; ordrng 1 WPW10185981 (timer)
Raymond H.
LAUNDRY MAYTAG MVWB765FC3 Upon arrival unit had LF code. Water valve not opening. Replaced housing and tested. Unit functions as designed. Noticed drain pipe had improper installation which could lead to other issues cx needs to fix as well.
Raymond H.
RANGE WHIRLPOOL WFG525S0HZ1 Installed hinges. Installed door. Tested unit. Unit functions as designed.
Patrick C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found the unit no cool and leak. Leak coming from the valve in the back physically broken. Checked inverter. Getting power and not turning compressor on. Moisture in inverter needs valve and inverter ; ordrng 1 W10865826 (valve) and 1 W11087200 (invrtr-box)
Randy C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced door. Now working as designed.
Randy C.
BUILT IN MICRO WHIRLPOOL KBMS1454SSS1 Cx had no issue w mw. Job complete
Patrick C.
OVEN WHIRLPOOL KODC304ESS01 Thermostat should be ordered before driving out to call. ; ordrng 1 W11034459 (thrmst-fix)
Randy C.
REFRIGERATOR KITCHENAID KRSC503ESS01 Removed and replaced evap insulation motor evap harness thermistor and put thermistor in correct place with zip tie. Now working as designed job complete
Randy C.
REFRIGERATOR KITCHEN AID KRFF707ESS01 Removed and replaced controls now working as designed. Job complete
Randy C.
REFRIGERATOR KITCHENAID KFIS25XVMS9 Found appliance not making ice found unit with water but not dispensing ice removed and replaced ice maker assembly unit now working filled with water. Ok unit will make first batch in 4 to 6 hours job complet.
Randy C.
REFRIGERATOR MAYTAG MFI2269VEM10 Found the unit not making ice. FOund bad ice maker removed and replaced ice maker. Now working as designed. Filed unit will make ice about4 to 6 hours. Job complete
Randy C.
WASHER MAYTAG MHW6630HC0 Found Unit working as designed. tested ok. Job complete
Michael M.
ICEMAKER KITCHENAID KUIC15PHZS0 Cx states u it is still not making ice. Interior lights are working but compressor and fan are not running.Passes all diagnostics self testFound evap motor is not engaging needs evap motor kit W10124096Return 9/3/19 7-10am requested; ordrng 1 2188729 (sub w10124096)
Patrick C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found the unit not cooling. Checked out and found the unit not going into defrost. Single evaporator, open bi metal. Heater checked good. Needs new harness. Removed and replaced harness, tested unit. All ops checked good at time of service"
Patrick C.
REFRIGERATOR KITCHENAID KSCS25INBT01 "Removed and replaced cap, water valve, ice maker, fitting, and housing. Tested unit. All ops checked good"
Patrick C.
DISHWASHER JENN-AIR JDTSS244GP0 Removed and replaced nameplate and panel. Tested unit. All ops ch3kd good
Michael M.
LAUNDRY MAYTAG MVWX655DW0 Wash plate is stripped out. Removed wash plate and drive hub and gear case shaft are in good condition.Ordering washplate W10902814Return 9/4/19 7-10 am requestedCx needs an appt so she can go to work after appointment.; ordrng 1 W10902814 (washplate)
Patrick C.
TRASH COMPATOR WHIRLPOOL GC900QPPB Found the unit making a noise. Found to be loose piece on the ram. Tightened and secured. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 Removed and replaced control and fridge thermistor. Tested unit. All ops checked good
Leon M.
WASHER WHIRLPOOL WFW9451XW00 Replaced pump drain water and water valve.After running diagnostic check find that unit still has a leak on washing cycle.Ordering bellow with clamps.; ordrng 1 W10902779 (clamp) and 1 WP8182119 (bellow) and 1 WP8182210 (clamp)
Patrick C.
WASHER WHIRLPOOL WFW7590FW0 Removed and replaced control and sensor. Tested unit. All ops ch3dked good
Patrick C.
DRYER WHIRLPOOL WGD7500GC Removed and replaced door. Tested unit. All ops checked good
Patrick C.
MICROWAVE WHIRLPOOL WMH31017FS0 Removed and replaced micro switch kit. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed and replaced valve and inverter box. All fridge ops checked good. Instructed customer to change water line to fridge. Leaking from the line
Michael M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit was not defrosted prior to tech arrival. Removed freezer door and parts. Used steamer to remove all ice build up around evap.Installed new evap motor W11032800 and UI control W11330931Rebooted unit and is now cooling as designed. Advised cx wait 24 hours for operating temps and ice production job complete
Lance V.
LAUNDRY WHIRLPOOL WTW5000DW1 "Needs work- unit making loud knocking sound during spin, issue within gear-case.wash-plate has seized onto gear-case, unable to remove washplate, needs to be broken off. Need to order washplate and drive hub, will return.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
Michael M.
WASHER WHIRLPOOL WTW8040DW4 "Spanish speaking family, no EnglishStates leaves the cloths wet at end of cycleF8E1-long fill.F0E3- overloadF9E1- long drainTech ran u it through service test 51 and all cycles are operating as designed at this time. Noticed Cx is using liquid detergent and using too much. Stand pipe for washer drain is not tall enough and causing long drain issues. Took quick pic of drain. Showed cx issue with stand pipe and advised them to install taller standpipe.Advised cx to change from liquid to premeasured soap pods and to separate towels and jeans from regular laundry. Unit ops as designed with no issues. Job complete"
Michael M.
WASHER WHIRLPOOL WTW5000DW1 Cx states it doesn’t fill with enoug waterF8E5- hot and cold reversed. Manually tested and have restricted flow.installed new valve WPW10683603Rebooted unit and ran auto service test and passed all cycles as designed job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRS331FDDW01 Unit is making ice but not dispensing it. I found voltage to auger motor but motor not turning. Failed auger motor. Ordering parts. Pre diagnosed parts not needed and will return. ; ordrng 1 W11310391 (MOTOR)
Michael M.
OVEN WHIRLPOOL WGG745S0FS02 25102 Golden Maple Dr 91387Cx states she did oven self clean and the lower oven stopped heating and light bulb went outInstalled lower oven bake ignitor WP7432P143-60 and light bulb 8009Rebooted unit. Set time and ran lower bake. Have ignition from lower bake and oven lights now work all ops are normal job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 20095 Crest View Dr 91351Cx states unit is freezing her vegetables in deli drawers.Tech found temps normal. No ice build up or door leaks anywhere. Unit is making ice.Tech found shelves not staggered and uneven produce distribution inside unit. Staggered shelves and raised temp to 39°. Instructed cx on how to adjust temps and to properly load RC. Ops are normal and pass all service test at this time. Advised cx to monitor produce and call back if freezing continues job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Unit not cooling. I found evaporator frozen over causing cooling loss. Main control not wanting to go into diagnostic and when I got it into diagnostic it would not advance through tests. Will need to order win control and thermistors. Customer will defrost before appt. ; ordrng 1 W11282569 (contrl-box) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor)
Michael M.
DISHWASHER WHIRLPOOL KDTE254ESS2 Cx states unit malfunctioned after tech left but is now working as designed. Unit fills rinses heats and drains. No faults found with unit job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHW02 Cx states unit froze her tea jug located on top shelf. Found no ice build up like last visit. Entered service test and passed all test damper ops as designed and temps are normal. Rebooted unit and adjusted temps one notch above recommended and advised cx to watch to see if items on top shelf continue to freeze. No faults found with unit at this time job complete
Leon M.
MICROWAVE IKEA IBMS1455DS00 Replaced main control board.After running diagnostic check unit working properly as designed
Lance V.
WASHER MAYTAG MVWX655DW1 "Fixed-replaced Faulty gear case, wash-plate, and belt. Ran and tested. Calibration passed. Unit now is fully functional. Unit is now fully agitating and spinning.All checked ok."
Lance V.
RANGE ELECTROLUX EW30ES65GSD "Replaced all parts, , 2 control board, display, ovenmprobeall checked ok. Unit fully operational."
Lance V.
WASHER MAYTAG MVWX655DW1 "F8e1 error- long fill, unit not filling, replaced faulty valve assembly, calibration passed. Auto test passed. Tested with clothing, unit is now fully operational."
Lance V.
REFRIGERATOR KITCHENAID KBFS25ECMS00 "Fixed- found ice-maker lever has fallen off. Tested ice maker and is getting 120v ok, also did cycle directly fine no issues, water did enter ok. Advised customer to allow 24hrs for ice production, any issues please reach out."
Lance V.
WASHER MAYTAG MVWC555DW0 "Fixed- replaced control board and drain pump. Calibrated unit and passed, auto test passed. Tested No leaks. Unit is now fully operational, draining fine. All ops complete"
Lance V.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Fixed- replaced both left and right fridge door gaskets. Heated and formed seals, tested and checked ok. Put temps to recommended, and set humidity control to On. Please allow 20 minutes with doors closed for seals to form. All ops complete"
Lance V.
DRYER MAYTAG MEDC215EW0 "Fixed-replaced door switch and timer, unit interior light is now solid lit and not flickering anymore. Tested unit and now fully functional, heating fine. All ops complete"
Kevin M.
DISHWASHER MAYTAG MDB8959SBW3 Upper rack fell down. I found that adjuster tabs broke and caused upper rack to fall down. I removed and replaced both left and right side adjusters. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW4850HW1 Unit not finishing cycle. I tested unit and found door lock not engaging but is getting voltage. Removed and replaced door lock. Tested unit. All tests good.
Kenneth M.
REFRIGERATOR KITCHENAID KBSD602ESS01 Found unit not dispensing. Not engaging augers motor or ice door. Ordering new UI and ice door. Rescheduled customer for ; ordrng 1 WPW10546285 (Ice door) and 1 WPW10151236 (Control)
Kevin M.
WASHER WHIRLPOOL WFW5620HW0 Customer stated the unit is not finishing cycle. I tested unit and found error codes for off balance. Tested unit and all tests good. Instruct customer on off balance loads.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit not making ice. I found ice tray has gotten stuck mid cycle and cracked. Failed ice maker. Removed and replaced ice maker. Cycled new ice maker and filled. All tests good.
Kevin M.
WASHER MAYTAG MVWB765FW3 Unit dead and not accepting selections. I opened console and found voltage to main control but main control not sending voltage to console. I replaced main control and now have voltage to console but console still not responsive. Removed and replaced console. Tested unit. All tests good.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHB2750TS6 Installed ice maker and hose and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFIRGERATOR WHIRLPOOL WRX988SIBM03 Installed water valve. Reservoir and icemaker. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WTW7500GW2 Found unit with LF error code. Solenoid not opening like it should. Replaced water valve and tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
WASHER AMANA NTW4516FW2 I stalled suspension and agitator. Tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
RANGE WHIRLPOOL WFG525S0HV1 Installednorfice holder and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WTW8500DC5 Found unit with LF error code. Error code due to bad water valve. Replaced valve with Pre-ID and tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Found frosting in freezer due to freezer door not sealing properly. Adjusted door to allow unit to seal as it should and tested unit. Unit is now working properly. Customer approves function at this yoke. Removed as much ice as I could.
Jonathan C.
DRYER MAYTAG MGD6630HC0 Ordering a console ; ordrng 1 W11316915 (console)
Kenneth M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed water valve and tested unit. Unit is now working properly. Customer approves function at this time. Ice maker filled.
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Found unit with no power. Unit was draining water and breaker flipped off. Reset breaker and tested unit. Unit is working properly. Instructed customer that if problem happens again to check breaker and call house builder cause it could be electrical problem with home. Unit is working properly. Customer approves functions.
Kenneth M.
DRYER ELECTROLUX EFMG627UTT0 Found unit not heating due to venting issues. Informed customer of venting issues. And removed dryer from vent. Unit checked no good. Cleared blockage and replaced fuse and tested. Unit is now working properly.
Jonathan C.
WASHER MAYTAG MVWC565FW1 Found actuator clicking and run cap bad; ordrng 1 W11395618 (RUN CAP)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found control no reading right for thermistor and damper staying open replaced both tested working to spec
Jonathan C.
FREEZER WHIRLPOOL WRF555SDFZ02 Installed gasket tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Fixed mounting replaced wheel and bar tested working to spec
Jonathan C.
RANGE FRIGIDAIRE FFEF3003UWB Installed burner tested working to spec
Jonathan C.
DISHWASHER WHIRLPOOL WDT730PAHZ Found drain pump bad replaced tested working to spec
Jonathan C.
COOK TOP WHIRLPOOL WCG51US0DS00 Found loose connection to switches also has pressure issue with home tested working but flame is really low
Jonathan B.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Found defective evaporator.; ordrng 1 5303918274 (evaporator kit)
Jonathan C.
REFRIGERATOR MAYTAG MFI2269DRM01 Programmed unit is working
Jonathan C.
FREEZER WHIRLPOOL WRF736SDAM14 Found evap fan not responding replaced tested working to spec
Jonathan C.
WASHER MAYTAG MVWC415EW1 Found drive hub and cam stripped replaced tested working to spec
Jonathan B.
WASHER MAYTAG MVWX655DW1 Found washplate broken.; ordrng 1 W10902814 (washplate)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Unit is infested not covered unit is nasty dirty
Jonathan B.
WASHER MAYTAG MVWX655DW1 Found defective hub.; ordrng 1 W10528947 (drive hub kit)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Installed tube tested no leaks working to spec
Jonathan B.
OVEN WHIRLPOOL RBD305PDQ15 "Found defective control board and touch control.; ordrng 1 8300436 (switch,membrane (wht) and 1 WP8301848 (cntrl-elec)"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Leveled door tested working to spec
Jonathan B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found defective wire in door.; ordrng 1 W10815668 (dor-fip bl)
Jonathan C.
DISHWASHER MAYTAG MDB8979SEZ0 Found drain pump has crack were in mount to sump replace all drain line and sump and drain pump tested working to spec