Hopefully this is the fix. Checked out and unit is working as designed Dont see any issues were its working on its own. Job completed.

Two separate issues. First issue is we have a faulty lid lock busted up. Secondary issue found a broken harness going to pump. Installed new latch and harness. All ops now working as designed.

"Upon arrival inspected unit and found unit with broken wash plate. Screw cap. Also wash plate screw was very loose and And wash plate was wobbly tightened up, wash play and installed new screw cap"

Ice production will stop. Customer stated that the bail arm gets stuck in the off position and then he has to turn it back on. I removed and replaced ice maker. Cycled ice maker. All tests good.

"Installed bypass. Still slow flow. Replaced triple solenoid valve, flushed line. Water dispenser is working properly at this time. Unit is cooling properly at this time. Complete."

"Very small room. Allow 1 1/2 hours. Replaced lower wire harness and belt . Locks/ unlocks, fills, agitates, drains, rinses, and spins properly at this time. Complete."

"Gaskets torn, Causing erratic cooling. Removed and replaced both gaskets. Molded to shape w heat gun. Tested now sealing as designed. All ops working as designed"

Unit not filling and giving lo flo. I found that the cold water fill valve is not opening. Failed cold valve. Removed and replaced fill valve.

"Returned, replaced icemaker to return to as designed operation with no leaks1 W11700250 icemaker."

Installed new control to correct defrost issue.

Removed and replaced pump n motor. Tested. Now working as designed Cx instruct on use and care

Ice maker was removed and replaced. Unit passed all test. Unit is working as intended.

Installed the new harness as indicated by technical support

After replacing the safe valve burner tube and the igniter the unit is no longer leaking gas. All functions are now working properly. Job completed.

Icemaker was removed and replaced. Unit passed all test. Unit is working as intended

Did not need to remove the refrigerator. Replaced water valve. Unit tested ok

Installed harness and timer. Tested. Unit is working properly. Customer approves function at this time.

Installed parts tested on a spin open closed ok complete.

"Returned, replaced defective parts.designed operation was restored with no leaks"

Installed new duct assembly. Tested unit. No more squeaking type sounds. All ops checking good time of repair.

"Taking to long to dry , replaced coils tested unit working properly"

Replacing part needed for repair. Cleaned out the unit were damper was causing the opening and closing issues. Now its working as designed. Job completed

Replaced all selected parts Unit working properly as required

Found top ice maker. With error code E2. Motor issueHad IM Replacd

"After completing a total rebuild utilizing all tagged parts and components, a speed wash was successfully achieved and no issues were observed."

Replaced boards product tested ok complete

Installed the new sliders door closes better now

"Fixed- installed new parts (filter, compressor) pressure tested with nitrogen, 150 Psi- pulled deep vacuum- charged unit with 200 grams of 134a- unit has begun cooling- cx ok repair"

Replaced bad control board and successfully ran diagnostic cycle without error codes displayed or interruption.washer now working properly.

Removed and replaced both pulleys and belt unit now working ok

Removed and replaced compressor and door gasket. Vacuumed system down and charged with r600. Tested unit. All tests good.

Upon arrival Double wall oven replaced UI upper wire Barnes and both appliances managers tested unit unit reached 350 on both top and bottom ovens and cycled as they should rechecked for errors no longer giving any error codes please bill double labor for double wall oven removel job completed

Replaced module spark and igniter part tested ok complete

JB out 9/20/24Installed replacement Dryer Drum and Top Bearing assembly.Reassembled unit and tested operation with customer. Unit now operated quietly as designed.No charge to customer JOB COMPLETE

"Replaced defective heater asm, tested unit and is working properly"

Replaced all parts and unit is now working as designed at this time.

"Installed and secured new control board calibrated unit leveled feet, unit is now operating as designed, cx approved repair and service"

Installed burner assem. And tested. Unit is working properly. Customer approves function at this time.

After replacing both parts it will take 24 to 48 hours for the temperature to normalize inside the refrigerator. All components functioning. Job completed.

"JB out 9/22/24Removed existing damaged dryer drum. Installed replacement dryer drum part number WE21X29724. Reassembled unit and tested operation with customer. Unit now operates smoothly and quietly as designed.Advise customer to purchase and install all four leveling legs, which are currently missing because the machine was previously stacked on top of the washer. Also recommend customer correctly installed Rigiflex style ducting to the exhaust duct to the house. No charge to customer. Job complete."

I replaced the defective door and gasket. The gasket needed to be heat treated in order to seal properly. I recommend leaving the right door closed for the next hour or two to allow the new gasket to confirm to the doorway. All functions with the door are now ok. Job completed.

Control board not working properly. Now customer can not hook up to Wi-Fi or use any controls. W11646148 control board. W11234290 Wi-Fi board. ; ordrng 1 W11234290 (Wi-Fi board)

"Replace the timer for a new one, and unit has the same problem. Call tech line to report this issue and after the inspection found the new timer is bad as well. According with tech line unit will need new timer, because the one install today is defective, loosing the voltage from timer to timer motor. SR: 7739956869 Bruce ; ordrng 1 WPW10185981 (Timer)"

"Unit was not working, will not spray didnt wash. Water does go inside and drain but will not spray. ; ordrng 1 W11613479 (Sump and motor) and 1 W10876537 (Drain pump) and 1 W10518394 (Heater)"

Tech was assigned as a helper;

Office please read attention notes and contact the customer to reschedule. ; O-emld tckt

"Cx states that the unit is not cleaning dishes anymore. Soap is being left at the bottom of the tub. Upon testing, the wash motor is starting but not staying on. It will run for about 5-8 seconds and then stop. Repeating this process through the entire cycle. Rescheduling for Monday to call techline.; schdld next appmnt for 9/23 MON !"

Found the unit leaking from two places. The main leak is coming from the sender seal in the rear tub. There is a slight leak in the drain pump so will order and replace that as well. The unit is in a small laundry room so I informed the customer that the unit needs to be moved out of the laundry room for tub job service. She said she would do it. Requires authorization for tub job and a different issue to the error codes and failure from last service. There are no error codes stored this is a different issue. Please bill out. ; ordrng 1 WH11X29539 (Drain pump) and 1 WH41X30363 (Rear tub) and 1 WH05X29620 (Tub seal) and 1 WH21X30367 (Basket) and 1 WH03X29622 (Pulley) and 1 WH02X30342 (Pulley screw) and 1 WH03X29522 (Belt)

Freezer frosting over. W11342162 (WIRE HARNESS EVAP) and WP2323198 (defrost heater) Defrost heating circuit shorts and WPW10384183 thermistor. Similar issue as last time. ; ordrng 1 W11342162 (Wire harness) and 1 WPW10384183 (Thermistor) and 1 WP2323198 (Defrost heating circuit)

Bad thermostat.; ordrng 1 WP2203251 (Thermostat)

"Dent on left top door,got wrong part number.reorder correct part. Spoke with Patric and Eric to confirm.; ordrng 1 W11610996 (Door left) and 1 W11574767 (UI control panel)"

Cycled unit and found leaking Gearcase. Ordering Gearcase and not components that are damaged.; ordrng 1 W11449840 (Gearcase) and 1 W11550891 (Agitator) and 1 W11239857 (Belt)

Brand new unit. Came in with a seized up upper rack slide bracket not allowing for drawer to completely slide out. Will need to order and replace rack assembly ; ordrng 1 WD28X30220 (Rack assembly)

Broken water tube from dispenser to connector. Will order new water tube for door. Quote for repair. Parts: $24.01Service Charge: $130.00FRL: N15 - $185.86Additional Labor: $0.00Other: $0.00Subtotal: $339.87Tax: $0.00Job Rate: $339.87Collecting payment in full. $339.87 CC Auth# 4WXJ33Scheduling cx for Tuesday. ; ordrng 1 218976438 (Tube)

"Replaced control, encoder, and HMI. Grinding noise. Replaced splutch. Needs gear case. 3 count job. Allow 2 hours. ; ordrng 1 W11449840 (Gear case) and 1 W11481722 (Shifter) and 1 W10902814 (Wash plate), used 1 W10721967 (Splutch), and 1 WPW10006384 (Belt) from stock"

"The customer was complaining about the washer, not working properly. I went through a diagnostic test and I found That the soap was not dispensing. The dispenser motor was unplugged. I plugged in the motor and then primed the pump. Tested OK."

"Upon arrival customer stated the door doesnt close all the way down. Check the unit and found an issue with the left is door causing the failure. Readjust that side, retest the door and now is closing slowly all the way down. Job complete"

"Cx complain about vibration in spin cycle, found floor not balanced. Picture taken, adjusted the legs to match the floor level, test unit ok"

Confirmed filter cover not latchingAdjusted latch tab and as designed operation was restored

"Upon arrival, the fresh food lights would not turn on. Found the door switch faulty. Removed and replaced door switch and tested unit. Unit functions normal now.; used 1 W11123941 (Switch) from stock"

Upon arrival grinding noise inspected splutch and actuator and belt found that actuator was bad also cam and belt were worn down replaced cam belt and actuator tested unit no longer making grinding noise and working as intended also ran a factory calibration on unit job completed ; used 1 W11481722 (Shift actuator) from stock

"Found leaks in the drain hose. Replaced hose but cx will have to reposition the washer close to the drain pipe due to the water heater, picture taken. Complete"

"I found the unit not dispensing ice, found solenoid unresponsive closer inspection, disconnected solenoid wire harness. I reinstalled and secured wire harness unit is now dispensing ice properly as designed, cx approved repair and service"

Unit not cooling in the fresh food section. Stopped working for a day. Cx moved food. Next day started cooling again. Cx had no issues in the freezer. Tested fans. All fans including climate control section work properly. Unit damper doors open and close properly. Ice bin is full. Only issue I found was a huge hole at the bottom of the gasket. Can cause ice build up and erratic cooling. Unit was sticking out upon arrival. Helped cx instal refrigerator. Leveled. Unit currently working as designed.

"F0E2 F8E1, found drain hose laying on the ground contrary to the installation guide. This is causing lag in drain sometimes. Check the drain pump and its ok. Cx will be switching washer and dryer. Complete"

Installed filter bypass and with bypass entered water is dispensing with no issues. Indicating a bad water filter.

Call arrival inspected unit and found unit cooling was at about 11° in the freezer and 41° in the fresh Food. All fans were working ran another pressure test unit was holding pressure play at this point evacuated 4 ounces of R1 34A it is possible that I did not charge the unit enough upon my last visit. I put unit into a vacuum unit held a vacuum for 20 minutes recharged unit with 6 ounces of R1 34A advise customer to give at least 12 to 24 hours for the unit to get the temperatures job complete

Front left burner long light time. The front left burner tightened the burner head screws to allow air flow. CX confirms lights faster. All functions normal.

Inspected unit and found right side door was not closing properly . Cam/ closer was cracked and binding on hinge. Replaced cam and unit closing per design. Job completed; used 1 W11397972 (Cam closer) from stock

"Upon arrival found unit with error code F8E1, this about no water. Check the unit and found the water flow is too slow causing this error code. Check the water valve filter and was full of debris, ask the customer for any recent repairs on plumbing, and they mentioned one on the main street. Remove the debris from the unit, erase the error code. Run a test cycle and no more error codes coming back. Job complete"

Ice and water clear. Water splashing over fill cup. Ice in fill up. Cleared and ice maker is working as intended.

"Washer overfilling and restarting wash cycles by itself. Pressure system fault. Installed central electric and valve, performed calibration. Washer operating as designed. No leak."

Found drain pump running continuously as soon as unit was turned on. Removed abc replaced units control board. Ran automatic diagnostic test cycle and then started unit up in normal. Units drain pump no longer running nonstop.

"Installed new igniter, coils and thermal fuse. Unit now working as intended."

Found failed start relay on compressor replaced relay all tested good; used 1 W11547180 (Start device) from stock

Cx states that unit is making rattling sound Replaced all selected parts Unit working properly as required

Replaced UI. Ali rated unit and ran a service test. Unit passed without fault.

He led unit found issue with drain pump. Removed and replaced pump unit working ok.

Found an E5 error code. Temperature OK ice makers fan motor running. So I replace the icemaker

Found bad idler pulley and rollers replaced with kit tested unit dryer is heating and tumbling with no loud noise job complete

"Customer concerns; Clothes getting stuck under agitator. Found agitator screw came loose. I tightened the screw, performed calibration. Washer operating as designed. No leak."

"Making noise when agitating during diagnostic, on closer inspection found a loose rotor screw, I reinstalled and secured rotor screw with blue loc tie, leveled all feet and calibrated unit, retested and its now agitating and spinning properly as designed , cx approved repair and service"

Upon arrival inspected unit customer stated But he just wanted to know if enough ice was being made in the unit nice van was completely full. Advised him that most refrigerators take up to two days some even take three days to completely fill the bin depending on the usage of the ice I put unit into diagnostics unit gave me an E0 arrow curled for the icemaker indicating the unit has no error codes tested icebox cooling fan and all other fans unit is cooling as intended and making the appropriate amount of ice all ops are normal job complete

Found a dead freezers module. How did replace all lights work; used 1 W10695459 (Module) from stock

Unit has suds codes no suds found water is clear and throwing code. Replaced pressure switch all tested good

Split slider replaced slider all tested good

"F0/E7-load detected while running clean cycle, F1/E2-motor drive over voltage. Tested the motor drive, fast and slow agitate, also spinReplaced the clutch and slider. After restoring power and replacing slider and clutch F6/E3 CAME UP, replaced the interface restored power the washer is operating properly accepting commands and running diagnostic cycle to completion. Left rear level leg was not extended causing off balance. Corrected. ; used 1 W10734521 (Slider) from stock"

Beeps and displays fault codesOverflow float was defective..replacedDesigned operation was restored with no leaks

Unit not going into a spin cycle through diagnostics. Replaced actuator and tested through diagnostics and u it functions as normal.

There was an ice ball around the capillary tube and some of the ice was hitting the fan blade. I found a leak in the seal system at the coupler that ties the condenser to the heat loop. I removed the coupler and welded a sleeve to the two tubes. Recharged the system. Unit is cooling properly now. ; used 1 W11109499 (Drier) from stock

"Hot and cold reversed, the drain was not sufficient to allow all water to drain properly, corrected issue. Replaced the wire harness. Unit drains properly and is operating. All ops normal. ; used 1 W11643701 (Harness) from stock"

Found dryer not drying properly check voltage ok found plug wall vent causing some air flow removed vent retest getting hot ok complete.

Valve is noisy and the FC door is not sealing correctly causing temp alarms. Replace valve and tested. Reset door and steamed gasket. Unit operating as designed.

"Washer not working, latch not locking,and actuator not engaging.replace actuator,latch,test cycle all pass.; used 1 W11481722 (Actuator) from stock"

"JB Out 9/19/24.Customer states washing machine flooded laundry room floor. Upon arrival found unit unplugged from electrical outlets. Pulled washing machine, tilted backwards and inspected all hose connections underneath washing machine. Unable to verify any damage or misaligned hoses. Unable to verify any watermarks on inside of cabinet other than that from , too much detergent splashed over the side of the tub. Inspected connections for hot and cold waterfall at faucet and machine verify any damage drain hose not properly installed, not tied in place. Installed tied down on drain hose to prevent hose from popping out of drain and possibly flooding. Selected bulky items watch cycle deep water fill option. Observed water fill in tub highest top of agitator. Watch agitate for several minutes. Able to verify any water leak at this time. Adjusted drain hose within standing drain pipe behind washing machine and tied drain hose in place with tiedown. This is done to prevent drain hose from splashing water out from drain onto floor behind washer. No parts used or needed. No charge to customer job complete."

"Fresh food lights are out.replaced led module,all refrigerator lights now lit and working properly."

Freezing food in back of crispers . Found improper loading of RC- items against back wall and side walls of RC . Instructed customer side wall and back wall spaces between shelf and wall MUST not be blocked for proper airflow and to prevent freezing of produce . Instructed customer not to block back and sidewall gaps . Unit is cooling properly as designed . Complete .

"Error codeF2E1 UI stuck button. Screen goes blank at times,replace UI panel Cntrl.run test ok."

Not making enough ice . FC temp is 7.3f . Unkinked water supply line . Replaced ice maker . Ice maker is harvesting and filling properly at this time . Instructed customer to allow 3-4 days for ice . Complete .

"Upon arrival, inspected unit customer stated unit about a month ago started making a humming noise. I inspected the bar for the icebox, cooling fan and evaporator fan all in diagnostics. Also condenser fan and compressor. I cannot duplicate the noise the consumer was talking about everything sounds quiet and normal to me advised customer that if theres noise reoccurs to please record the noise so we can better diagnose the issue job complete."