Replaced damaged spay arm Job complete

Tested unit in diagnostics all functions are working properly unit has no error codes Cx was worried that motor sounds louder then it should be found some change under wash plate removed job complete

Install idler pulley all ops good. Call complete ; used 1 4392067 (Roller repair kit) from stock

"Cleared restricted load and go pump module. Ran diagnostics, passed. Operating as designed."

Found restricted water filter. Temp okay. secured lose freeze handle

Cleared defrost drain all ops good. Call completed

Freed stuck icecube. Found bad water filter

"Visual and physical inspection was performed and was not able to witness nor to reproduce claimed noise. Called into tech line and spoke with Chris whom after my explanation of issue at hand, he assured me that this unit fell out of range of service pointer W11634348, hence, compressors issues have been addressed on this newer units.and also provided me with an SR 7736978324. His last recommendation was to ask consumer to keep an ear on unusual noises and a recording could be performed, to do so for a longer time. Consumer was informed."

"Called whirlpool and spoke with Nate, ha has documented the issue a picture was sent to him and he has provided me with an sr 7736982911. He had also said that whirlpool will reach out to customer with an update."

"Dispenser air leak at flap. Removed existing flap, solenoid, switch. Installed new flap, solenoid, switch. unit had air leak causing frost buildup at dispenser, condensating water down back of unit puddling at bottom. Unblock drain line used steamer. Unit operating as designed."

Perform diagnostic check. error codes. Unit out of balance. Cleared codes. Checked all connections. checked voltage and amps. Unit operating as designed.

Found not heating bad igniter. Removed and replaced ignitor from truck stock Tested. Now working as designed. Job complete PL1. ; used 1 12400035 (Ignitor kit) from stock

Cx unit complaint is it got hot water and not cool water. Cx instructed on use and care. Cx wanted to know how much the shelfs are. Cx declined repairs.

Removed and replaced ice maker. Tested filled no more leaks. Job complete

Installed door. Unit will regulate to temps.

"Removed unit and found construction debris in blower, cleared and tested, unit functions as designed. Did not replace blower."

"7736985213 installed evap cover and control, unit not works as designed."

"Upon arrival, replace main control and control unit kicked on gave no error code wash cycle unit is working as intended by the customer that the normal weight time or a normal wash cycle is roughly 3 hours depending on the extra extra dry and Sensi wash could take about 3 1/2 hours job complete"

"On arrival, replaced icemaker ran icemaker through harvest test wire and water fill test unit passed all test and is working as intended. Advised customer to give at least 12 hours for the unit to start making ice job"

"Upon arrival, inspected unit found that diffuser dampener was not opening or closing. It was actually stuck open freezing items on the top shelf. I replaced the dampener. It is now opening and closing as it should. The unit is cooling as intended job complete"

"Upon arrival, replaced main control board and 20 amp fuse. Unit turned on heated a cup of water. The unit is working as intended job complete."

Replace faulty compressor and charged to spec. Pressures look good after repair will take 24 hrs to get back to normal temperatures. Recommend allowing the fridge to cool for a few days before loading up the fridge.

Replaced broken damper. Unit ok after repair. Tested in diagnostics cycle.

Customer stated that the outer door skin and handle came off. Found door not damaged. Reinstalled handle and fixed door glass. Tested all works good at this time.

Customer stated that refer door is not closing all the way. Found door sitting to low and rubbing. Fixed and tested all works good at this time.

Customer stated that the dryer will not start. Found push to start button not making contact. Fixed and tested all works good at this time.

Stated that the unit is not cooling found evaporator is frozen over. Removed and replaced harness tested all works good at this time.

Customer stated that when the door is open all the way the hing locks. Removed and replaced hinges tested all works good at this time.

Customer stated unit is not heating. Found only turntable is running removed and replaced board and latch assembly tested all works good at this time.

Customer stated that the griddle. Runner is not working. Per parts breakdown the burner head on unit is wrong. Removed and replaced correct burner head and cap tested all works good at this time.

Customer stated that the upper rack fell. Trim kick plate was glued on customer signed waiver to remove was able to with no damage. Removed and replaced rails tested all works good at this time.

Installed light bulb. Unit is working properly.

Installed evap fan motor and tested unit. Unit is working properly. Customer approves function at this time

"Because of a low ice production issue, a new ice maker has been replaced. Consumer was asked to allow 24 to 48 hours for ice maker to resume normal operation."

"Because of a required LED Banks upgrade, a whole units LED. Banks were replaced with new generation."

"Replaced drive motor, blower wheel, and new screws. After repair, unit is working as designed."

"Replaced damper motor, noticed vegetable were frozen. They were inside drawers as recommended and are not suppose to be frozen."

"Is everything maker was found in the off position, customer was unaware. Put in on position and worked as designed."

"Replaced placed all parts given, noticed rails were frozen over. Making it difficult to open doors. Ice maker did not hold with door. After parts applied, doors open as designed, magnet connected but might have to much ice in the ice bin. Door light switch was frozen over, this seems to be the issue on why it is frozen over. Fixed light switch and everything is working as designed."

Upper rack change out. Removed existing upper rack. Installed new upper rack. Unit operating as designed.

Urban console change out. Removed existing console . Installed new console . Test ran unit. Unit operating as designed.

Perform diagnostic check. Found air leak upper freezer door. Ice buildup/blockage at vent. Frosting on compressor low side. Remove contents. Took steamer deiced compartment and vent opening. Unit cooling at this time. no more frost on low side line.

Water pump change out. Removed existing water pump. Install new water pump. Test ran unit. Operating as designed.

Removed and replaced blowers. Now working as designed

Removed and replaced harness control cap cam and pumpkin. Tested now working as designed. Job complete

Removed and replaced drain pump. Tested. Now working as designed. Collected balance

On arrival unit not filling with water found seized valve. Quoted customer for repair customer approved installed new valve

"On arrival, customer states no water being dispensed tested and found refrigerator set at 33° and the reservoir is frozen. Cx was unaware of the set points. Put Rc section to recommended temps and unit will regulate to normal temps."

Installed manifold and tested unit functions as designed

On arrival customer states its not dispensing ice. Also found low water dispenser filter is restricted removing filter allows for proper volume to be dispensed. CX needs new filter. Unit is functioning as designed.

Removed a piece of wood that was stuck in the blower. Tested after repair all ok.

Replaced faulty wash pump. In order to fix the f7 e2 error. Tested after repair all ok.

Replaced faulty icebox fan and leveled unit. Verified water dispensing properly through the water dispenser. Unit ok after repair.

Replaced faulty wash pump assembly. Tested after repair all ok. Tested in diagnostics cycle all ok.

Replaced light and filter housing.fridge now working properly.

Door being left open keeping freezer from getting cold enough to make ice.fridge working properly.

Replaced knob bezel. All burners are igniting/ working properly at this time. Instructed customer not to get cooktop wet around switches or burners. Complete.

"Ran diagnostics. Found bleach dispenser bezel turned around 180 degrees. Reinstalled bleach bezel. Bleach dispenser is working properly at this time. Advised customer to replace fill hoses( should be replaced every 5 years). Locks/ unlocks, fills, agitates, drains, rinses, and spins properly at this time. Complete."

"Ran diagnostics. No error codes. Found Wutong belt slipping, weak capacitor. Replaced belt, and capacitor per service pointer # W11632927. Special project # S17538 parts & labor. Locks/ unlocks, fills, agitates, drains, rinses,dispenses, and spins properly at this time. Advised customer quick cycle is not a full cycle. Advised customer to clean dog hair away from washer and dryer frequently ( potential machine failure and fire hazard ). Complete.; used 1 WPW10006384 (Belt) from stock"

"Checked the unit , the spring on the left side popped off and bracket , reinstalled correct , tested operations unit door is correct now at this time"

"Replaced the dsi board for the bake and broil, tested ops ok now at this time"

"Checked the unit zipper was stuck in the front gasket asm , pulled front off , removed debris , reinstalled tested operations ok now at this time"

"Replaced the freezer gears for the lower door ,tested operations ok now at this time"

"Checked the unit the freezer was set at 2°F. The unit was doing zero at the time and is now starting making ice set freezer temperature to -2° fresh food section 35° advise customer to let the unit makers for three days without use. It should fill all the way up if not, give us a call back."

Emptied water and pulled pump. Found hair clip stuck in impeller. Removed and retested. Unit is now working. Did not need a pump. Returning part.

F7E3 F0E5. Found splutch assembly jammed with debris. Unable to shift properly. Removed debris and verified operation.

Installed new drain pan. Unclogged ice blockage. Unit is now working as designed.

Water not dispensing upon arrival. Found door switch not functioning. Pulled it from cabinet and found loose wire. Reconnected and verified operation. Water is dispensing.

Installed new parts. All ops now working as designed.

Installed new control. All ops now working as designed.

Adjusted gas valves to burners. All ops now working as designed.

Installed new dryer repair kit. All functions now working as designed.

Installed new parts. All functions now working as designed.

Installed new controls. Calibrated and tested unit. All functions checking OK time of repair.

"Fixed- found refrigerator to be sagging causing gasket not to seal to cabinet. I then removed refrigerator door and adjusted lower hinge- reassembled refrigerator door, gasket is now sealing to cabinet, door is not sagging. Cx ok repair"

"Fixed- installed new parts (ice maker, valve) ice maker harvest and water filled mold- cooling and temperature are working fine as well- cx ok repair"

Fixed- error code f2e1 stuck key- cleared code- ran diagnostic test it pass- key test pass as well- all keys are now working as designed- cx ok repair

"Fixed- installed new parts (basket, 6 screws, slider, rotor, stator, clutch, gear case) calibration test pass, auto test pass- no leaks- no errors - unit working per design- cx ok repair"

"Fixed- installed new part (cap) cap is now secured, customer OK to repair"

Fixed- installed new part (bulb) freezer light in now working per design- cx ok repair

"Removed and replaced parts listed, left unit unplugged. Cx will report any issues after fully defrosting unit"

"Found a hose to the water inlet channel was not fully inserted, fully inserted the hose and clamp. Ran a normal cycle and Verified no leak is present anymore. Unit is functioning as designed."

Removed all led modules and installed the upgraded modules. Verified that they all function. Unit is functioning as designed

"Found an F2E1 code present, cleared code, disconnected power to the oven, removed old ui panel, all connections are intact, removed old and installed the new ui panel. Reconnected power and Verified the oven is functioning and the code is no longer present."

Ran the dryer for over 30 minutes while I was inspecting the washer and I was not able to duplicate any noise with the dryer. Unit is functioning as designed

"I found the ventilation with90% obstruction making unit take long dry times, removed large obstruction, I also adjusted the door, unit is now sealing properly as designed at this time of service, customer approved repairs"

Cycled unit and found Door not fully closing. Inspected unit and found customers floor is unlevel causing issue. Adjusted leveling feet as best as I could. Unit is working as designed. Job completed.

Installed new water tube retested unit now working as designed job completed

Installed new parts and re-tested unit now working as designed job completed

"Installed new evaporator and new compressor recharge system with 64 g of r600. It tested units and checked for leaks, all tests good. Unit now cooling working as designed to job completed"

"JB out 7/29/23. Customer states dishwasher is inoperative. It does not power up. Upon arrival found dishwasher recently installed without using under counter. Mounting brackets and junction. Box cover is not installed leaving in unsafe situation. Test the dishwasher found no power further inspection. found power cord installed correctly, plugged in the outlet under the kitchen sink, but out with under kitchen sink is governed by the wall-mounted switch for the garbage disposer cutting off the power to the dishwasher outlet as well as the garbage disposal. installer needs to be contacted to return to properly level the dishwasher and install the junction box cover, and the tow panel cover an electrician will need to come out and properly wire The Outlet saw that one plug is controlled by the wall switch. this will be for the garbage disposer and the other outlet is hot. 24 hours so that the dishwasher has constant power supply to it. Test the dishwasher verified fill, wash and drain functions. Also found left-hand side upper rack dish rack stop is missing. Advise customer manufactures warranty does not cover missing parts. In this part needs to be installed to prevent upper rack from sliding out completely when use this is a safety issue and must be taken care of. Advise customer of one time courtesy no charge on a no defect. Found service call visit. No charge to customer. Job complete."

JB out 7/29/23. Customer states newly installed double wall oven displays F3E0 when upper oven is used. Verified code. Removed oven from wall installation. Installed replacement Oven Sensor W11598120. Reassembled unit and reinstalled into wall cavity.Tested both upper and lower ovens set to Bake 350f.No charge to customer. JOB COMPLETE

"JB out 7/29/23. Install replacement lid, Assembly. Tested Lid dissembly in unit locks and unlocks as designed. found garments stuck under agitator. Removed stuck agitator remove garment. Reinstall agitator. Tested in normal wash cycle. No charge the customer. Job complete."

Installed compressor and recharged system with 5.75OZ of R134A refrigerant and tested unit. Unit is working properly. Customer approves function at this time.

Found unit making noise during agitation. Sounds like a dolphin. Found cam pulley nut backed out causing the pulley to drop and gears to rub. Removed the nut and applied loctite adhesive and reinstalled. Tested unit. Unit is working properly. Customer approves function at this time.

Valve stuck open. Causismg tub to fill with water. Replaced valve and tested unit. Unit is working properly.

Installed gasket and inner door. Tested. Unit is working properly. Customer approves function at this function

Installed drawer. Tested unit. Unit is working properly

Found buzzing noise coming from condenser rattling on the ground. Adjusted condenser and put unit on its feet just a hair to give condenser a little more clearance from ground. Unit is working properly. Customer approves. Will call back if problem continues.

Unit making noise during cycle and not cleaning clothes properly. I found that the noise was coming from the slider. Removed and replaced slider. Tested unit and gave tips for better performance. All tests good.; used 1 W10734521 (SLIDER) from stock