Local Reviews
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Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that washer is stopping mid cycle. Checked unit for error codes. Found error code for stuck key and no fill long fill. Calibrated unit and tested found basket is not balanced ordering basket.; ordrng 1 W10752719 (basket)
William L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Adjusted leveling, Instructed cx on all dispenser functions, unit operating as designed."
William L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cleaned out drain hose, removed knocked out from garage disposal, ran diagnostics cycle, unit operating as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Customer said frost is still present in the ice bin but looks like frost was never cleaned up after repair. Customer to clean up frost on door and ice bin. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated that the evaporator is frozen over. Ordering thermistor harness in stock.; ordrng 1 W11087438 (motor-evap)
Tyler F.
KITCHEN WHIRLPOOL WFG320M0BS3 "Customer stated that the oven will not work it’s says locked. Found control,panel is locked. Instructed customer on how to turn on and off the control lock function. Tested all works good at this time."
Tyler F.
DRYER MAYTAG MGDB765FW0 Customer stated that the dryer is shutting off to early before the clothes are dry on a sensor cycle. Customer said that the time dry works fine. Changed the dryness level in the programming to be 20% more. Cycle tested all works good at this time.
Tyler F.
KITCHEN KITCHENAID KUDS30IVBL4 Customer stated that the unit leaks when running. Found leak is coming from seal on dispenser. Ordering dispenser in stock. Customer would like morning.; ordrng 1 WPW10199696 (dispenser)
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the power button is the only button that works. Found that the cycles buttons are not responding. Ordering console not in stock.; ordrng 1 W11319991 (cntrl-elec)
Tyler F.
WASHER MAYTAG MVWB765FC3 Customer stated that the spin speed light will only light up on 3 of 5 selections. Showed customer than certain cycles allow certain spins speeds. Found error code for locked rotor. Found loose rotor. Fixed and calibrated all works good at this time.
Tyler F.
M/W OTR WHIRLPOOL WMH32519HZ1 Customer stated that the display is not working and also found the interlocks are sticking. Ordering control and interlocks not in stock.; ordrng 1 W11244494 (interlock) and 1 W11342846 (ELEC CNTRL)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Customer stated that the ice maker will not fill. Removed and replaced up and fill tube heater and user interface. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit is not using enough water. Cycle tested unit and instructed customer on how the unit works. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit is getting stuck in the cycle. Found long fill error code. Found drain hose too far into the drain causing siphoning. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that the rails are rough on the freezer door and the closers are not working on fridge doors. Ordering rails and closers. Send RO his area.; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W11163783 (closer) and 1 W11188796 (closer)
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the unit is not cooling in the refer. Found frozen evaporator. Removed and replaced fan motor harness and silicone the cover in place. Tested all works good at this time.
Tyler F.
SXS 25' WHIRLPOOL WRS325SDHW00 Customer stated that the refer compartment is not cooling. Found evaporator fan motor is not working. Ordering fan motor in stock.; ordrng 1 WP2315549 (evap fan motor)
Tom R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed Door Hinges and Freezer Bin, still having issues with Mullion. On return visit noticed a delay in all the Door Switches, tested in diagnostics, delayed response from all switches, order Main Control Board and LED Supply Board.Mullion - (W11025614)Control Board - (W10843055)LED Supply Board - (W10830288); ordrng 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11025614 (rail-mulln)"
Tom R.
RANGE WHIRLPOOL WEG515S0FS2 "Power not extending beyond Control Board, power supply from wall good. Order Power Cord and Control Board.Power Cord - (W11023766)Control Board - (W11310915); ordrng 1 W11023766 (cord-power) and 1 W11310915 (CNTRL-ELEC)"
Tyler F.
LAUNDRY MAYTAG MVWB765FW3 Customer stated that the unit is not filling up with water. Found error code for temp fault. Removed and replaced valve tested all works good at this time.
Tom R.
FREEZER WHIRLPOOL KRFC300ESS01 "Found large amounts of frost build up in FC, ice build up in Crisper Drawer, Water Tank randomly freezing. Found FC Door not aligned, gap in gasket on left side, checked for debris, no blockage. Attempted to realign door after deice, no change. Order left and right Rail Assemblies. Customer not at location, reschedule on part and time availability.Slide - (WP13055901) X 2Left Adapter - (WPW10284692)Right Adapter - (WPW10284693); ordrng 2 WP13055901 (slide)s and 1 WPW10284692 (bracket) and 1 WPW10284693 (bracket)"
Tom R.
DISHWASHER FRIGIDAIRE FBD2400KW12B "Found Door Latch not lining up with Strike, attempted to reposition unit and door, no change. Order Latch and Strike. Reschedule customer on part and time availability.Latch - (5304517279)Strike - (154662601); ordrng 1 154662601 (strike, door) and 1 5304517279 (LATCH ASSEMBLY)"
Tyler F.
RANGE WHIRLPOOL WFG550S0HZ1 Customer stated that the right front burner is not igniting. Found gas pressure too high. Fixed and tested all works good at this time.
Tom R.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Found LED Module not functioning, checked socket, voltage good, Door Switch functional, order LED Module.LED Module - (5304511738); ordrng 1 5304511738 (LED MODULE)"
Tyler F.
DISHWASHER WHIRLPOOL MDBH979AWS2 Customer stated that the console light is burned out for the the clean light. Removed and replaced console tested all works good at this time.
Tom R.
DISHWASHER BOSCH SHE89PW75N
Tyler F.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer stated that the refer has condensation on the roof. Found customer has a swamp cooler in the house. Set temps to colder in the refer and explained how the swamp cooler adds moisture to the air. All works good at this time.
Tom R.
RANGE FRIGIDAIRE LFEW3026TFC "Found unit not heating on bake or broil, User Interface functional, continuity of heating elements good, order Thermostat and Control Board.Thermostat - (318578506)Control Board - (5304514065); ordrng 1 318578506 (thermostat) and 1 5304514065 (CONTROLLER)"
Tom R.
DRYER WHIRLPOOL WGD5620HW0 "Entered diagnostics, found error code F3E3, went through step by step procedure of checking Inlet Thermistor. Resistance, good. Wire Harness to ground, negative, no continuity to ground. Ignition confirmed, unit igniting correctly. Component failure, order Control Board. Order High Limit Thermostat, Exhaust Thermistor, will return with Thermal Cutoff. Part Out of Stock, reschedule customer on part and time availability.Control Board - (W11368835)High Limit Thermostat - (WP3391912)Exhaust Thermistor - (WP8577274); ordrng 1 W11368835 (CNTRL-ELEC) and 1 WP3391912 (thrmst-fix) and 1 WP8577274 (thermistor)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked temps. Found the FC temp at 1f and the RC temp at 39f. Checked IM thermistor and found it claims the temp is too high for harvest. Unit passes harvest and fill tests. Unit needs a new IM.; rqstng P&A on 1 W10873791 (icemaker)
Timothy J.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Customer states the unit sometimes warms up in the freezer and fridge. Unit has a full frost pattern all fans are running. The mullion is very hot. Ordering a condenser fan motor.; ordrng 1 W10854034 (motor-cond)
Timothy J.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Evaporator fan not running. Evaporator fan has 129vac to it. Unit needs a new evaporator fan motor.; rqstng P&A on 1 242077705 (MOTOR)
Timothy J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed condenser motor. Checked for proper operation. Unit operating as designed. No leaks noted.
Timothy J.
REFRIGERATOR FRIGIDAIRE FFFU14F2QW Inspected unit and found the gasket had come out from between the door and liner. Loosened screws and reset gasket. Went around entire gasket and tightened fasteners with a hand driver. All screws had at least a half turn more they could have been set in. Pulled on gasket to checks security. Cleaned up frost and condensation. Unit operating as designed.
Timothy J.
REFIRGERATOR KITCHEN AID KBSD602ESS Removed old doorskin. Replaced with new doorskin. Adjusted door height to match.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Customer states the unit stopped making ice then the stopped cooling. Checked unit and found it was not defrosting. Checked heater and bimetal. Both are good. Control not providing 120vac to the defrost CKt. The bimetal is open according to the control though it checks ok with my meter. Unit needs a new control.; rqstng P&A on 1 W11089236 (cntrl-elec)
Timothy J.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer states the water features stopped working. Checked dispenser and found no flow. Removed filter and flow was restored. Unit is only about 2 months old. Customer states the last unit they had did not have this issue. Advised customer to contact WP about this to see what they could do. Instructed customer to purge the line to the unit into a bucket and note details of the water condition. Then to run water through the unit after purging. After this install the new filter and purge that with 1-2 gallons of water.
Timothy J.
WASHER AMANA NTW4516FW3 Inspected unit and found an 8-1 code. Ran a service test and found no cold water entering the unit. I do not hear the valve either. Checked valve to see if it was getting power and found the cold water valve disconnected. Reset and tested. Unit operating as designed.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Replaced light. Tested unit. Unit checks ok.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Unplugged unit. ReplacedUI. Plugged in unit. Customer to monitor the unit and report if needed.
Timothy J.
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Installed parts. Tested unit. Unit operating as designed.
Timothy J.
DISHWASHER WHIRLPOOL WDF130PAHS0 Installed PRE ID. Tested unit. Unit operating as designed. No leaks noted.
Timothy J.
WASHER MAYTAG MVWC565FW1 Checked for faults 5-2. Checked lock manually and it failed. Unit needs a new latch.
Steven W.
WASHER MAYTAG MVWB765FW1 "Replaced gear case, inlet valve, & screw. Ran diagnostics. Had f0e3. Cleared error codes. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Replaced dispenser pad assembly. Ice and water dispensers are working properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR/TOP WHIRLPOOL WRT111SFDM04 "Installed spacer washers on FC door hinge. FC, RC doors are opening/ closing properly. Unit is cooling properly at this time. Complete."
Steven W.
DISHWASHER KITCHENAID KDFE104DSS4 "Replaced pump & motor assembly. Fills, washes, drains, rinses,& dries properly. No air gap in drain line. ( not to plumbing code, health hazard.)Advised customer to call plumber. Complete."
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. No error codes. Ran calibration, auto test cycle. Fills, agitates, drains, rinses,& spins properly. Advised customer to use 1 rinse with softener setting for deep rinse, use bulky/ sheets, heavy duty , or power wash and deep water wash for more water in wash cycle. Drain hose is ok. Complete."
Steven W.
DRYER - GAS WHIRLPOOL WGD95HEXW0 Replaced blower wheel and motor. Delinted base. Normal sound level. Tumbling and heating properly at this time. Complete.
Steven W.
COOK TOP KITCHENAID KGCU467VSS02 "Found LR ignitor cracked, wire came loose inside ignitor. Replaced LR ignitor and clip. All burners are lighting properly at this time. Complete."
Steven W.
REFRIGERATOR KITCHEN AID KRFC302ESS00 "Replaced noisy damper control, RT RC door gasket( not sealing ). Damper is opening/ closing properly,Unit is cooling properly at this time. Heated treated RC gasket. Advised customer to leave RC doors closed for 4 hours. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ran diagnostics. Found condenser fan not running. Found harness plug loose into motor. Reinstalled connector into motor. Condenser motor is running. Advised customer to clean condenser 3 times yearly. Unit is cooling properly at this time. Complete.
Raymond H.
REFRIGERATOR AMANA ASD2575BRW01 "Upon arrival cx states unit has no water pressure and not making ice. Found saddle valve closed. Opened and tested, found valve not opening for ice maker and filter housing not allowing water through. Needs housing and valve.; ordrng 1 W10862456 (housing) and 1 WPW10179146 (valve-inlt)"
Steven W.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer refused 2nd FC door. Did Not want to reorder FC door.. Used clear RTV to seal gasket to FC door. Advised customer to allow 24 hours to dry. Unit is cooling properly at this time. Complete.
Steven W.
DRYER - GAS WHIRLPOOL CGD9150GW1
Steven W.
REFRIGERATOR JENN-AIR JFC2290REP00 Ran diagnostics. Found FC door gasket not sealing properly. Heat treated FC door gasket. Deiced FC with steamer. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Noise from FC. Found evaporator fan blade hitting ice. Deiced evaporator fan area. Unit is cooling properly at this time. Normal sound level. Advised customer to close FC, RC doors properly. Complete."
Rod H.
M/W OTR WHIRLPOOL WMH31017HS0 Fan does not run.Confirmed Replaced main control due to no response. Some buttons intermittent responseBuilder needs to return to uninstall product and connect blower connector.
Rod H.
REFRIGERATOR KITCHENAID KRFC704FBS01 Icemaker is full and freezer temps below minimum operarating temps to operate icemaker. Consumer now aware of heavy usage recovery issues . no issues at this time.
Rod H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Leaks from icemakerConfirmed ice caught in harvest bail holding fill longer than normal Time. Unable to assess proper op as works as designed upon arrival.
Raymond H.
WASHER AMANA NTW4516FW2 Replaced valve and control. Tested unit. Unit t functions as designed.
Randy C.
MICROWAVE KITCHEN AID KMBS104ESS02 Went to remove door open box found door is black. Need stainless steel. Ordering part customer OK to wait; ordrng 1 W11243152 (DOOR)
Raymond H.
LAUNDRY MAYTAG MVWC565FW1 Upon arrival cx states unit dispensing fabric softener late. Found cx not selecting fabric softener selection. Instructed cx on proper use and care of unit. Unit functions as designed.
Raymond H.
REFRIGERATOR KITCHENAID KBSD606ESS01 Replaced ice maker and lights. Tested unit. Unit functions as designed.
Raymond H.
REFRIGERATOR AMANA ASD2575BRW01 "Replaced thermostat and tested, unit functions as designed."
Randy C.
REFRIGERATOR JENN-AIR JUW24FLARS00 Found lights flicker when opening door and closing. Needs new plunger switch ; ordrng 1 WP4344767 (switch)
Raymond H.
DRYER WHIRLPOOL WGD4815EW2 "Upon arrival unit not spinning. Found broken belt. Installed dryer repair kit and tested, unit functions as designed.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Randy C.
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 "Found not making ice unit needs a new water valve ordering valve, Control, and ice maker; ordrng 1 W10873791 (icemaker) and 1 W11035841 (cntrl-elec) and 1 WPW10341320 (valve-inlt)"
Raymond H.
RESIDENTIAL REFR AMANA ASD2575BRS01 Installed filter housing. Tested unit. Unit functions as designed.
Raymond H.
REFRIGERATOR KITCHENAID KBFN506EPA01 "Replaced ice maker and tested, unit functions as designed."
Randy C.
REFRIGERATOR WHIRLPOOL WRS331FDDW01 "Found not cooling in fridge. Found frozen over in the diffuser and ice maker area in feeezer needs new doors and new light won’t turn on in freezer compartment needs new bin and ice maker too ,; ordrng 1 LW10428790 (dor-fip wh) and 1 LW10637826 (dor-fip) and 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10558424 (ice-contnr)"
Randy C.
DISHWASHER WHIRLPOOL GU3200XTXY4 Found controls not working needs new bi metal unit gets proper voltage. Ordering bimetallic cx approves 170 out the door. Will collect on return visit ; ordrng 1 W10258275 (bi-metal)
Raymond H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced ice maker, control panel and UI tested unit. Unit functions as designed.; used 1 4317943 (ICEMAKER) from stock"
Raymond H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced gaskets, slides and harness. Tested 7nit. Unit functions as designed."
Randy C.
N/A N/A KRFC300ESS01 Found fridge section seals were broken ordering seals. ; rqstng P&A on 2 W10830162 (gasket-fip)s
Randy C.
WASHER MAYTAG MHW6000XW0 F6e1f6e2. Unit has multiple error codes. All because boards not communicating. Ran diagnostics then got error code f6e2. Unit failing to communicate with boards. Quoting for boards one discontinued 267.32. For mcu Sc 115 Labor 135W10369607. Part not available.no price shown. Collecting 115 service call.
Patrick C.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Found the unit icing up in the fridge section again. Ice maker not producing ice as it should. New info from the tech line states to replace ui if all other repairs have been done. 3 way valve is working properly. Needs new ui and fan assembly ; rqstng P&A on 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)
Randy C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Removed and replaced control and fan. No working as designed fan now working advised 24 hours for proper cooling.
Patrick C.
REFRIGERATOR KITCHENAID KRFF507ESS00 Found the 7nit iced up in the fridge section. Not going into defrost. Defrost sensor has failed and needs to be replaced. Ui control holds all defrost logic. Needs new board as well. Quoted 504.43; ordrng 1 W11089931 (panel-ui) and 1 WPW10277799 (harns-wire)
Randy C.
WASHER WHIRLPOOL WTW5000DW2 Found unit not starting. Found latch not working removed and replaced latch not working as designed customer approves job complete
Patrick C.
REFRIGERATOR KITCHENAID KSSC48QTS02 Removed and replaced fans tested unit. Customer let me know the water doesn’t work. Needs new reservoir. Seems like it’s frozen over. Quoted 244.03. Will collect upon return ; ordrng 1 W10645131 (reservoir) and 1 WP2300868 (fitting)
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Intermittent dispenser ops. Checked motor and the shaft is rusted inside the motor, unable to remove. Needs motor, shaft, and plate ; ordrng 1 W10822606 (motor) and 1 W11347435 (PLATE) and 1 WPW10347114 (shaft)"
Randy C.
WASHER MAYTAG MVWB835DW4 Found unit making noise. Cx has a drain pan under washer unit scrapping the bottom. Leveled and increased height of legs. Should be ok now. Cx approves. Also instructed how to properly load and use unit. All functions normal no errrr codes. Job complete
Patrick C.
COOKTOP KITCHENAID KCGS350ESS00 Found the unit not lighting checked the unit out and found loose connection at the left rear surface ignitor. Reconnected and secured. Tested unit. All ops checked good
Patrick C.
DRYER MAYTAG MGDC465HW0 Unit was doa. Checked power at the plug and it was good at the wall. Checked thermal fuse and it was reading resistance. Checked power cord and found open neutral on the cord itself. Needs new power cord ; ordrng 1 W11222083 (cord-power)
Patrick C.
WASHER WHIRLPOOL WTW5000DW1 When trying to removed the wash plate found it rusted to the gear case. Need to order gear case; ordrng 1 W11035751 (gearcase)
Patrick C.
DRYER WHIRLPOOL WGD5000DW3 Found noise issue with the unit. The pully wasn’t installed properly causing belt to slip. Reinstalled and secured. Tested unit. All ops Checked good
Patrick C.
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 Removed and replaced water valves to stop the drip. Tested unit. All ops checked good
Michael M.
M/W OTR WHIRLPOOL WMH31017HS2 Cx stares after tech left on last repair the unit started not heating intermittently.Tech tested unit with cup of water and magic light bar. Unit heats and operates as designed while tech is in home. Not able to recreate issue.Ordering stainless console W11175576Upper interlock W11252186Lower interlock W11252187Return 8/6/19 8-12 requested; ordrng 1 W11175576 (panl-cntrl) and 1 W11252186 (interlock) and 1 W11252187 (interlock)
Patrick C.
REFRIGERATOR WHIRLPOOL WRT108FZDW02 The unit was working when I arrived. Freezing and cooling as it should
Patrick C.
WASHER MAYTAG MVWB700VQ0 Removed and replaced drain pump. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "No cool in fridge section. Checked out and found the evaporator fan not running, but getting power. Needs new fan. Removed and replaced tested unit. All ops checked good"
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Found the units ice bucket clumping with ice. The ice maker has signs of leaking from the mold. Needs new ice maker. Removed and replaced. Tested 7nit. All ops checked good
Lance V.
WASHER ELECTROLUX EFLS627UTT0 "Needs work-found a faulty bellow, ripped/torn causing leak, bottom front of unit. Need to re route with parts to replace bellow and repair water leak issue.; ordrng 1 5304516744 (BELLOW)"
Lance V.
STOVE WHIRLPOOL WFG505M0BS3 "Needs work- display control faulty, 121.8v and no display. Need to re route with parts, rang cooktop working fine; ordrng 1 W11126814 (cntrl-elec)"
Michael M.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 20401 Soledad Canyon Rd 91351Removed and replaced control board W11353813 and evap harness W10913629Rebooted unit and unit is now blowing cool air. Advised cx wait 24 hours for operating temps. Job complete
Michael M.
WASHER WHIRLPOOL MHW6630HC0 "Cx states washer stops mid wash.Tech found thermistor fault. Cleared faults ran manual hot and cold and lives are reversed. Switched lines, cleared faults and ran auto service test. Unit fills, agitates, drains and spins as designed. Job complete"
Michael M.
DISHWASHER MAYTAG MDB4949SDM2 "Cx states the interior spray arm and tube had come off from inner tub. Removed both wash racks. Removed spray arms and reinstalled into clips securely. Spray arms are now installed as designed. Installed drain hoses 8269144A and WOW10545278Ran unit through rapid advance and unit now fills, rinses, heats and drains as designed"
Lance V.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Needs work- user in door interface not working , also ordering main control board to repair this issue.; ordrng 1 W11039890 (cntrl-elec) and 1 W11333076 (CONTROL BOARD)"
Michael M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Cx states too cold inside refrigerator compartment.Damper ops as designed. No ice build up around evap. Temps are cold.Adjusted control settings and UI is glitchy.Removed and replaced Jazz board WPW10503278Harness was not with load out this morning.Rebooted unit and programmed code 12 into control. Unit is now blowing cold air. Adjusted temps to recommended. Job complete
Lance V.
DRYER MAYTAG MEDB765FC0 Fixed-replaced catch door latch assembly. Tested ok. Door is now fully closing and dryer is now fully operational. All ops complete; used 1 279570 (CATCH DOOR DRYER) from stock
Lance V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Fixed-control damper is very loud and not operating . Replaced control damper, tested and put temps to recommended setting. Unit is now fully operational. All checked ok."
Lance V.
REFIRGERATOR WHIRLPOOL WRS571CIHB01 "Fixed-found icemaker control arm broken hanging downward. Replaced ice maker and repair to wiring. Ran and tested ok, cycled. Please allow 36hrs for ice production."
Lance V.
DRYER WHIRLPOOL WED8500DC4 "Needs work- found seal front panel broken/torn, need to order and return.; ordrng 1 WP3387242 (drum felt seal)"
Lance V.
WASHER WHIRLPOOL WTW4955HW0 "Fixed-replaced stainless basket as well as control board. Calibrated unit and passed, auto test passed. Unit is now fully operational. All checked ok, all ops complete"
Lance V.
WASHER WHIRLPOOL WTW5000DW2 "F8e1 error- water supply was turned off, turned water supply on, water now entering the washer. Calibration passed, auto test passed. Unit is now fully operational."
Lance V.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Fixed-found ice formation on refrigerator evaporator. Found thermistor was out of place and loose. Defrosted entire evaporator of ice, Secured thermistor in position and reset unit. Please allow 24hrs for proper cooling."
Kevin M.
REFRIGERATOR KITCHENAID KRMF706EBS01
Kevin M.
RANGE WHIRLPOOL WFG515S0ES0 Bottom of right side door started cracking and falling off around lower door hinge. Unit needs new door. Ordering right side door. ; ordrng 1 W10815686 (dor-fip bl)
Lance V.
FREEZER WHIRLPOOL WRF736SDAM13 "Fixed-found evap full of ice, defrosted all ice ,found defrost thermostat was loose/off. Secured thermostat and restarted unit. Even frost patterns ok on evap, compressor and condenser ok, evap motor ok. Please allow 36hrs for cooling."
Lance V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Ice dispensing error. Found ice bin winding out of place not activating with auger motor, secured and tested. Unit is now fully dispensing ice. All checked ok. All ops complete"
Lance V.
WASHER MAYTAG MVWX655DW1 "F0E0 error in system memory. Calibration passed, auto test passed, tested with clothing and water is filling as designed. Unit is now fully operational."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Led module not lighting up. I found that the main led module was shorted. I removed and replaced main led module in RC. Once I replaced main I found led module in FC was the module that shorted the main led module. Removed and replaced FC led module. Tested unit. All tests good. Used 1 wpw10515058 and 1 wpw10515057 picked up at coast invoice number 10414748
Kevin M.
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated the unit is not draining. I tested dishwasher. All is testing normal. Put unit into diagnostic and unit has no error codes. Instruct customer on use and care. All tests good.
Kevin M.
WASHER WHIRLPOOL WASHER Woman answered the door and said that they don’t need service. Please cancel call.
Kevin M.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Unit making loud noise while running. I found that the RC evaporator is frozen over and the noise is the fan hitting ice. I found that tabs are broken on cover causing air gap, that prev company had spliced in a thermistor instead of replacing with correct one, control is out dated and cover has gaps that need to be sealed with silicone. Ordering parts. Allow 60 mins. ; rqstng P&A on 1 W10841140 (adhesive) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)"
Kevin M.
WASHER MAYTAG MVWC416FW1 Agitator broke off during normal use. I found barrel of agitator broke at base. Removed and replaced agitator barrel and screw. Tested unit. All tests good. Used 1 agitator w10836692 and 1 screw w10772621 cst invoice 10415152
Kevin M.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Unit not cooling. I found frozen over RC evaporator causing airflow issues and cooling loss. I tested unit and found out of range RC evaporator thermistor. I found evaporator fan spinning at half speed and screw mounts missing on evaporator cover. Unit needs thermistor, fan, and cover replaced and cover screws under air tower need to be installed with new cover. Ordering parts. Customer is defrosting unit. ; rqstng P&A on 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10501260 (cover-evap)"
Kevin M.
WASHER WHIRLPOOL WFW75HEFW0 Unit leaking during use. I tested unit and found leak coming from door bellow. Removed and replaced door bellow. Tested unit. All tests good.
Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Freezer door not closing on left side which is causing no cool condition and frost to build up in freezer. I tested door slides and found failed slides not allowing door to close. Removed and replaced left and right side door slides. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD5620HW0 Customer stated the unit is taking a long time to dry. Customer just purchased home and I found that the gas was turned off behind dryer. I turned gas on and tested unit. Dryer tests good. Airflow looks a little weak and instructed customer to have venting looked at to make sure exit flap on roof is opening. Dryer tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer stated unit was not cooling. I found frozen over door switch in FC causing no lights in FC. I defrosted door switch and took temp readings. Temps are normal at this time. Since the door switch was frozen I adjusted door gaskets and made sure door rails are operating properly. Tested unit. All tests good.
Kevin M.
RANGE- GAS WHIRLPOOL WEG515S0FW2 "Unit had dent on right side of cabinet, dent was present during delivery. Customer told delivery driver he didn’t want to accept delivery because of dent but they told him just to call whirlpool. Customer doesn’t want his new unit disassembled to repair panel on a new unit. Customer wants to talk to store. Took pic of delivery receipt."
Kevin M.
DRYER WHIRLPOOL WGD6620HC0 Unit making noise. I tested unit and found vent tube inside dryer vibrating. I tightened vent tube inside unit. Tested unit. All tests good. Instruct customer on use and care.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unit not cooling. I pulled unit out and found compressor not running. I removed cover and found that the start device was not installed onto compressor from factory. I installed the start device properly. Tested unit. All tests good.
Kenneth M.
REFRIGERATOR MAYTAG MFI2570FEZ00 Installed door gasket and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FGTR2037TF1 Found unit not making ice due to ice maker not being fully plugged in. Plugged in ice maker and tested unit. Unit is now working properly. Customer approves. Function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFHT2131QF0 "Installed evap and start device. Recharged system with 4.75 OZ of R134A refrigerant and tested unit. Unit is working properly. No leaks found. Pressures checked good ; used 1 CD8404 (), and 5 R134A (REFRIGERANT ) from stock"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Found unit making loud noise due to fan hitting ice at the fridge evap. Defrosted ice and replaced fan and thermistor kit. Relocated thermistor and zip tied down thermistor per WPL service pointer. Tested unit. Unit is now working properly. Customer approves function at the time.
Jose H.
REFRIGERATOR WHIRLPOOL MFI2569VEM4 Water coming out really low to ice maker but coming out good from dispenser ; ordrng 1 W10502642 (reservoir) and 1 WPW10312696 (water inlet valve)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed wire harness fan kit and relocated and zip tied down thermistor per service pointer. Installed solenoid and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER GE GTW460ASJ7WW Installed wire harness and tested unit. Unit is now working properly
Jose H.
REFRIGERATOR KITCHENAID KRFC704FSS00 Defrost problem needs sensor and time to defrost ; ordrng 1 W11204566 (harns-wire)
Kenneth M.
DRYER WHIRLPOOL WED9300VU0 Installed control board and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER ROPER RTW4516FW0 Installed suspension and tested unit. Unit is now working properly. Customer approves function at the time.
Kenneth M.
DISHWASHER WHIRLPOOL WDF330PAHW1 Found unit not draining. Found plug in garbage disposal. Popped out plug and tested unit. Unit is now working properly. Customer approves function at this time.
Jose H.
REFRIGERATOR WHIRLPOOL WRFA32SMHZ01 Installed compressor broke fan blade by accident need to order ; ordrng 1 W11123104 (motor-cond) and 1 WP12825803 (blade)
Kenneth M.
WASHER WHIRLPOOL WTW5000DW0 Installed water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW0 Found unit leaking water into fridge due to drain line having a clog. Removed blockage and tested unit. Unit is now working properly. Customer approves function at this time.
Jose H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Water tank frozen up needs part reschedule call; ordrng 1 W11346622 (WATER TANK)
Jose H.
DRYER MAYTAG MGDB765FW0 Overlay cracked needs a new one ; ordrng 1 W11089306 (overlay)
Jose H.
REFRIGERATOR WHIRLPOOL WRT311FZDM Installed ice maker send by factory complete call
Jose H.
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed guides check drawer complete call
Jose H.
WASHER MAYTAG MHW3505FW1 Drain pump clog check unit ran test complete call
Jose H.
DISHWASHER AMANA ADB1400AGW1 Pump out not throwing water reschedule for part; ordrng 1 W10876537 (drain pump)
Jose H.
DRYER MAYTAG MGD6000XW0 Dryer making no noise installed a belt kit to get rid of it complete call; used 1 12001788 (DRIVE BELT KIT) from stock
Jose H.
DISHWASHER KITCHENAID KDTE234GPS0 Sprayer was loose do to a clip failing off put back in place check motion complete call
Jonathan C.
DRYER FRIGIDAIRE GLER341AS2 "Found upper felt has failed ; ordrng 1 5303937182 (seal,felt upper)"
Jose H.
REFIRGERATOR JENN-AIR JFX2897DRM Installed evap fan defrosted evap and drain check air flow complete call
Jose H.
REFRIGERATOR WHIRLPOOL KFCS22EVMS2 Installed compressor check for leaks deep vac recharge complete call
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Found evap fan not responding to tests needs evap ; ordrng 1 W10854027 (cntrl-elec) and 1 W10865431 (motor-evap)
Jose H.
DISHWASHER WHIRLPOOL WDF520PADW7 Installed pump and motor ran test check for water leak complete call
Jose H.
DISHWASHER MAYTAG MHW6000XW0 Customer instruct on using afresh to get rid of smell pump and drain cycle working correctly
Jose H.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Installed a valve recharge unit complete call
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Found ICEMAKER leaking needs ICEMAKER; ordrng 1 WPW10300022 (icemaker)
Jose H.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Installed a valve saw unit was low in Freon causing to get bad reading in gages re charge complete call
Jonathan C.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Installed control and user interface tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Found gasket sealing properly tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found freezer door gasket bad ; ordrng 1 W10407216 (gasket-fip)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT318FMDM00 Installed evap and compressor and condenser vacuumed and charged tested working to spec po 52959
Jonathan C.
REFRIGERATOR KITCHENAID KRFC704FPS01 Found heater wire broke to fill tube; ordrng 1 W10917894 (tube-water)
Jonathan C.
ICEMAKER WHIRLPOOL WRX988SIBM03 Found inverter bad replaced tested working to spec ; used 1 WPW10154805 (INVERTER) from stock
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found ice stuck in evap fan cleared tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A Installed user interface tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS965CIAM01 Found unit needs ICEMAKER ; ordrng 1 WPW10251076 (icemaker)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found hosting leaking r placed housing and tubing tested working to spec
Jonathan C.
MICOWAVE OVEN ELECTROLUX EI30BM60MSB Found switches bad and top panel was broken by a and r appliance ; ordrng 1 5304464099 (switch) and 1 5304503316 (grille) and 1 5304509457 (SWITCH HOLDER) and 1 5304509459 (SWITCH)
Jonathan C.
REFRIGERATOR KITCHEN AID KBSD602ESS01 Installed control box tested working to spec this is a builder house
Jonathan C.
REFRIGERATOR WHIRLPOOL KSSS42FJB00 Replaced filter housing tested no leaks working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFA INstalled heat exchanger and dryer vacuumed charged tested working to spec
Jonathan C.
WASHER WHIRLPOOL MVWC565FW1 Found valves leaking and actuator not responding replaced tested working to spec
Jonathan C.
WASHER MAYTAG MVWB835DW3 Found customer using two cups of soap unit has suds code talk to her about that
Jonathan C.
WASHER WHIRLPOOL WFW560CHW0 Installed drum and rotor and stator tested working to spec
Jonathan B.
REFRIGERATOR MAYTAG MFW2055FRZ00 Found defective thermistor.; ordrng 1 W10316760 (thermistor)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed door tested working to spec
Jonathan C.
WASHER WHIRLPOOL wtw4950xw2 Found shift actuator bad replaced tested working to spec
Jonathan C.
WASHER MAYTAG MVWB835DW3 Found customer using two cups of soap unit has suds code talk to her about that
Jonathan B.
REFRIGERATOR WHIRLPOOL WRB322DMBM Found defective ice maker. Fixed ice maker tested unit and is working properly
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF540CWHV00 Found defective head leaking. Replaced head. Tested unit and is working properly
Joe M.
OVEN WHIRLPOOL WFG320M0BS3 Unit needs a new hinge because the old one broke off causing door to hang.; ordrng 1 W11240518 (hinge-door)
Jonathan B.
RANGE WHIRLPOOL WFG505M0BB2 Found unit with broken door hinge. Fixed range door. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWB835DW3 Found loose wire from door latch. Fixed wire tested unit and is working properly
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF560SMYW Found defective ice maker replaced defective ice maker tested unit and is working properly ; used 1 4317943 (ICEMAKER) from stock
Jonathan B.
REFRIGERATOR FRIGIDAIRE LFSS2612TE Replaced defective motor tested unit and is working properly.
Jonathan B.
DISHWASHER GE GDT695SGJ5WW Found loose connection fixed connection. Tested unit and is working properly.
Jonathan B.
RANGE WHIRLPOOL WFG505M0BS Found defective igniter. Replaced igniter tested unit and is working properly
Jonathan B.
LAUNDRY MAYTAG MVWB855DC3 Found LF error code and a defective water valve. Replaced defective water valve tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC565F Found defective drain hose. Fixed drain hose. Tested unit and is working properly.
Joe M.
MICROWAVE WHIRLPOOL WML55011HS3 Unit has a broken wire in ui compartment causing it to short. After repairing wire unit began to function as designed.
Joe M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is having a problem heating. On inspection found heater has a very high resistance causing power to not be able to flow through. After replacing heater unit began to function as designed.; used 1 W10518394 (HEATER) from stock
Joe M.
RANGE WHIRLPOOL WFG525S0HV1 Unit has a broken hinge that is causing the door to not stay on.; ordrng 1 WPW10299224 (hinge-door)
Joe M.
WASHER MAYTAG MVWX655DW1 Unit will not spin. On inspection found actuator will not shift cycles to allow unit to spin. After replacing actuator unit began to function as designed.; used 1 W10913953 (ACTUATOR) from stock
Joe M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit will not cool. On inspection found unit will not cool because board will not power the rest of the fridge. After replacing board unit began to function as designed.
Joe M.
FREEZER WHIRLPOOL WRF555SDFZ08 The evaporator fan isn’t running causing freezer to get warm. After replacing evaporator fan unit began to function as designed.; used 1 WPW10276647 (MOTOR-EVAP) from stock
Jim S.
REFRIGERATOR BO GENERAL ELECTRIC PFSF5RKZCWW Bad compressor inverter and board; rqstng P&A on 1 WR49X10283 (inverter kit) and 1 WR55X11098 (refrigerator main co)
Joe M.
WASHER MAYTAG MVWB855DC3 Unit had a broken bezel with a screw jammed in it destroying the lid lock. After replacing parts unit began to function as designed.
Joe M.
WASHER MAYTAG MVWB865GW0 Unit will not drain due to a faulty drain pump. After replacing drain pump unit began to function as designed.; used 1 W10876600 (PUMP-WATER) from stock
Jim S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 Freon leak in the system; ordrng 1 240550946 (COMPRESSOR ) and 1 5303918263 (heat exchanger kit) and 1 5303918274 (evaporator kit)
Joe M.
WASHER WHIRLPOOL WFW5620HW0 Unit will not drain. On inspection found unit will not drain due to a faulty drain pump. After replacing drain pump unit began to function as designed.; used 1 W11316609 (DRAIN PUMP.) from stock
Joe M.
WASHER ROPER RTW4516FW2 Unit will not fill with water. On inspection found unit will not fill with water due to a faulty water valve. After replacing water valve unit began to function as designed.; used 1 W11210463 (WATER VALVE) from stock