Local Reviews
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William L.
DISHWASHER WHIRLPOOL GU2400XTPB7 "Cx bought hose for unit, showed cx hose needed for repair."
Tyler F.
DRYER AMANA NGD4655EW2 Customer stated that the dryer will not spin. Found roller was stuck. Removed and replaced with dryer repair kit. Tested all works good at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock
Timothy J.
DISHWASHER WHIRLPOOL WDF330PAHB1 Installed control and dispenser. Tested unit. Unit checks ok.
Tyler F.
DRYER WHIRLPOOL WGD7500GC0 Customer stated that the dryer is turning on and off by itself during cycle. Removed and replaced motor blower and sensor harness tested all works good at this time.
Tyler F.
OVEN WHIRLPOOL JMW3430DS00 Customer stated that the oven is giving a error code for stuck or shorted key. Ordering interface not in stock. Model serial rage came off and customer doesn’t know where it is. Just want to make sure that part will be still covered under the 5 year.; ordrng 1 W11236885 (console)
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit will not advance from the wash cycle. Could not verify issue calibrated unit and tested all works good at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF736SDAM Installed damper ice maker door heater and IM. Cleared IM code. Ran a harvest and fill tests. Unit passes.
Timothy J.
DISHWASHER FRIGIDAIRE LFID2426TF Latch broken. Replaced latch. Tested unit. Unit checks ok.
Timothy J.
DRYER WHIRLPOOL WED8500DC Found a bad the harness connected to the moisture sensor was broken. Replaced harness and tested. Unit checks ok.
Timothy J.
OVEN WHIRLPOOL WFG510S0HS0 Removed old hinge. Replaced new hinge. Checked door closure. Unit checks ok.
Steven W.
WASHER WHIRLPOOL WFW5620HW0 "Replaced dispenser assembly. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, & spins properly. Advised customer to run clean cycle with affresh cleaner monthly. Complete."
Steven W.
WASHER MAYTAG MVWB765FW2 "Ran diagnostics. Had f6e3, f0e3 error codes. Cleared error codes. Found lid cracked at left hinge area. Replaced lid, left hinge( active ). Lid is opening/ closing properly at this time. Advised customer NOT to wash rugs or comforters. Complete."
Steven W.
WASHER MAYTAG MVWX655DW0 "Won’t go into diagnostics. Green LED on. Disconnected shifter, motor, valves, and drain pump. Still won’t come on. 13V at control. Needs main control . EST 392.90. Labor 90.00. Customer may call back. Complete."
Rod H.
WASHER MAYTAG MHW6630HW0
Steven W.
RANGE- GAS JENN-AIR JGS8750BDW Unable to put into diagnostics. Found unable to set temperatures on bake setting. Needs control panel. W10206075 is discontinued. Advised customer to purchase new unit. Complete.
Timothy J.
REFRIGERATOR MAYTAG MFI2570FEZ07 Customer states the mullion has come has come off its upper retainer twice and it has already been adjusted that many times. Moved LH hinge for better door alignment . Unit needs a mullion.; rqstng P&A on 1 WP12722815AP (rail-mulln)
Rod H.
WASHER ROPER RTW4516FW2 Leaks while operating No visible signs from machinethat lks had taken place. Found pressure switch compromised by anti kink devise install during manufacturing. Cord was restricting fill sensing properly.Adjusted as per factory directive with no recurring issues.As as designed operation restored.
Rod H.
WASHER MAYTAG MVWB765FW1 Stains on clothingConfirmed softener will not siphon from dispenser thus causing an over flow of softener. Found softener siphoning mechanism caked with thick softener.Correcting dispenser issues as above are not explained in any operators guide.Now siphons as designed
Raymond H.
WASHER MAYTAG MVWB865GW0 Installed agitator. Tested unit functions as designed.
Raymond H.
KITCHEN KITCHENAID KDTM404ESS3 "Upon arrival unit leaking. Found sump assembly had shift d out of place causing a leak when filled. Secured pump and tested, unit functions as designed."
Raymond H.
DRYER MAYTAG MGD6000XR1 "Upon arrival unit not heating. Tested and found blown 5ermal fuse. Replaced fuse and tested, unit functions as designed."
Raymond H.
WASHER MAYTAG MVWB865GW0 Installed agitator. Tested unit functions as designed.
Raymond H.
DRYER MAYTAG MGD5630HC0 Upon arrival unit not powering on. Voltage at control no voltage to UI. Needs UI and console.; ordrng 1 W11178024 (CONTROL) and 1 W11315727 (console)
Randy C.
OVEN WHIRLPOOL WOS51EC0HS01 Removed and replaced all wire harnesss. Tested heated up as designed. Job complete
Randy C.
MICROWAVE KITCHENAID KMBS104ESS02 Found unit not lighting up clock. Removed and replaced clock board and screen tested no working as design cx approves job
Raymond H.
DISHWASHER KITCHENAID KDPM354GPS0 "Upon arrival cx states unit doesn’t function. Found cracked UI, and shorted control. Door latch also stuck in open position. Dispenser door is stuck closed. ; ordrng 1 W10861000 (detergent dispenser) and 1 W11252793 (cntrl-elec) and 1 WPW10653840 (door latch)"
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDBM "Found th3 unit not making ice. Intermittent ops, the ice maker started to work. Old style ice maker needs new ice maker. Removed and replaced ice maker. Tested unit. All ops checked good"
Patrick C.
WASHER WHIRLPOOL WFW9550WW
Randy C.
WASHER WHIRLPOOL WTW4955HW1 "Cx has unit leaving marks on clothes. Seemed to be smudges of either soap or detergent found detergent dispenser leaking and agitator is very corroded from regular use. Ordering agitator, and dispenser. ; rqstng P&A on 1 W10793634 (dispenser) and 1 W10836692 (agitator)"
Patrick C.
WASH/DRY COMBO FRIGIDAIRE FFLG4033QT "Found the unit no heat. Checked power to the ignitor and nothing was there. Needs new thermostats ; ordrng 1 137032600 (limiter) and 1 5304406099 (thermostat,safety)"
Patrick C.
REFIRGERATOR MAYTAG MFI2269VEM10 Removed and replaced control. Cover part per CM
Patrick C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Found the unit having issues with the cooling. The compressor loud and hot. High amp draw. Needs new compressor ; ordrng 1 WPW10507886 (compressor)
Michael M.
WASHER MAYTAG MVWB765FW2 "Cx states unit is not filling correctly. Displays LFF3E2- Inlet water temp faultF8E1- long fillF0E3-overload F2E1-stuck UI buttonF3E2-inlet water tem,p faultRan manual hot and cold valves and both hum and only trivkle. Verified good water pressure to unit.Replaced water valve W11172234Rebooted unit and unit now ops as designed. Passed auto service test with no issues. All ops are normal.Verified with dispatch PL1 code covers all fees. Job complete"
Patrick C.
REFRIGERATOR AMANA ART318FFDW03
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Killed power to unit. Removed and replaced dispenser motor W11310391 Replaced control W11174836 rebooted unit and set temps to normal. Tested dispenser and ops are as designed. Job complete
Michael M.
DISHWASHER IKEA IUD8555DX2 "Removed and installed new sump assembly W10902326Retested unit and now fills, rinses, heats and drains as designed. Ran unit multiple cycles and passed all cycles with no issues and no leaks. Unit now ops as designed job complete This was not a recall this was a second issue separate from first visit. Job complete"
Leon M.
DISHWASHER KITCHENAID KDTE334DSS0 Replaced all selected parts.After running diagnostic check unit working properly as designed
Leon M.
DRYER MAYTAG MGD6630HW0 Replaced drive assembly.After running diagnostic check unit working properly as designed
Leon M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced all selected parts.After running diagnostic check unit working properly as designed.
Lance V.
WASHER MAYTAG MVWX655DW1 "Fixed-found unit non operating on arrival, control board status light was not lit. Replaced faulty control board. Calibration passed, auto test passed. Unit is now fully operational."
Lance V.
DRYER WHIRLPOOL WED4815EW1 "Fixed- unit not heating, found faulty fuses and element grounded out. Replaced, thermal cutoff, heating element, thermostats. Ran and tested, unit is now fully heating, fully operational, all ops complete; used 1 279769 (THERMAL CUTOFF) from stock"
Lance V.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Fixed-replaced compressor, installed access valve, filter drier, charged to manufacturing spec. Unit has began cooling without issue, please allow 24hrs for cooling."
Kevin M.
DRYER WHIRLPOOL WGD8000DW1 Unit making noise during cycle. I tested unit and found failed idler pulley and rollers causing noise. Removed and replaced rollers and idler pulley. Tested unit. All tests good.
Lance V.
KITCHEN KITCHENAID KDTM354DSS3 "Electrical unsatisfactory. Instructed customer to seek certified electrician, conjunction box to dishwasher is only getting 11vac, and needs 120v to properly operate. Advised if electrician fixes voltage unit should work as designed, otherwise please reach out to us for any other issue."
Kevin M.
WASHER WHIRLPOOL WTW8040DW4 Customer stated the unit is leaking. I tested unit and found no signs of leaking. I informed customer that it maybe coming from drain plumbing. Washer tests normal at this time.
Kevin M.
DRYER WHIRLPOOL WGD8500BW0 Unit making loud noise during operation. I tested unit and found failed idler pulley causing issue. Removed and replaced idler pulley. Tested unit. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDF520PADM Unit not dissolving soap and not cleaning dishes. I found that the unit was not filling with water. I removed lower panel and found that the float switch had moved out of position and float switch plunger was not hitting switch. This caused unit to think it was full of water and not fill. I positioned switch properly. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW87HEDW1
Kevin M.
WASHER MAYTAG MVWC565FW1 Unit not spinning. I found voltage to motor but motor just hums. Windings are open on motor and capacitor reads bad. Unit has failed motor and capacitor. I verified voltage and also found main control sending voltage to both windings at the same time which could be why motor and capacitor are bad. Unit needs main control as well. Ordering parts. ; ordrng 1 W11026785 (motor-drve) and 1 W11162438 (cntrl-elec) and 1 W11395618 (CAPACITOR )
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit not dispensing water or ice. I found that the door switch was not engaging causing dispenser not to work. Removed and replaced door switches. Tested unit. All tests good.
Kenneth M.
WASHER MAYTAG MHW5630HW0 Found unit with a broken strike caused by latch breaking. Replacing latch and strike and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
RANGE WHIRLPOOL WFG505M0BS3 Installed igniter and tested. Unit is now working properly. Customer did not smell gas. Informed customer if gas smell comes back to give us a call. Checked all gas lines and checked good.
Kenneth M.
WASHER AMANA NTW4516FW1 "Found unit not draining. Making a burning smell due to faulty drain pump. Ordering new drain pump. Rescheduled customer tomorrow 11-1-19; (created new UIS, deleted prior attachment to UisID 218404), ordrng 1 W10919003 (Drain pump)"
Kenneth M.
DRYER WHIRLPOOL WED72HEDW1 Installed element and thermal fuse. Tested unit. Unit is now working properly. Customer approves function
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Found unit leaking water from water dispenser. Removed connector at the door hinge and replaced with new connector. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Replaced lid top hinges and lid lock. Tested. Found that unit had 2 right hinge brackets. Order 1 left hinge bracket to put on the left side. Rescheduled customer for ; ordrng 1 WP8563965 (Hinge bracket)
Kenneth M.
WASHER MAYTAG MVWB835DC3 Installed gearcase and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WFW72HEDW0 Installed main board and UI and tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
DRYER WHIRLPOOL WED7500GW0 Installed UI and main control. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Found with with long fill error code. Replaced water valve with Pre-ID And tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 "Found unit leaking water from water head with new filter installed. Replaced filter manifold and tested. Unit was still leaking. Found a small hair line crack in the body of the water filter. Put in a different new water filter and tested. Unit is now working properly. ; (created new UIS, deleted prior attachment to UisID 218346)"
Kenneth M.
WASHER WHIRLPOOL NTW4516FW3 Installed water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 Installed compressor and dryer vacuumed and charged and installed evap motor has healthy frost pattern working to spec
Jonathan C.
DISHWASHER WHIRLPOOL DU840SWLQ0 Found timer stuck replaced tested working to spec
Jonathan C.
WASHER WHIRLPOOL WTW4950HW0 Replaced control tested working to spec
Jonathan C.
DRYER WHIRLPOOL WGD7500GC0 Found clasp bad replaced tested working to spec ; used 1 W11366436 (CLASP) from stock
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed shim test working to manufacture specs
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1514TW4 Found low amp draw needs compressor ; ordrng 1 5304510213 (COMPRESSOR )
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed shim test working to manufacture specs
Jonathan B.
DRIYER WHIRLPOOL MGDC500VW0 Found defective fuse. Replaced defective fuse. Tested unit and is working properly.
Jonathan C.
WASHER WHIRLPOOL WTW8500BC0 Found bear bad making noise Po 3438239 this is a rent center unit that they r going to pay for; ordrng 1 W10435302 (bearing)
Jonathan B.
DRIYER FRIGIDAIRE FFLG1011MW Found defective belt and pulley. Replaced defective belt and pulley. Tested unit and is working properly
Jonathan B.
DRYER MAYTAG MGD6630HW0 Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Jonathan C.
MICROWAVE WHIRLPOOL MH1140XMQ0 Found door cracked and inner door cracked parts r disconnected ; ordrng 1 8169545 (INTER DOOR PANEL) and 1 8185233 (panel-door)
Jonathan B.
REFRIGERATOR KITCHENAID KRMF706EBS01 Found defective evap motor. Replaced defective evap motor. Tested unit and is working properly.
Jonathan B.
REFIRGERATOR WHIRLPOOL WRF560SEHV00 Found loose connection to ice maker. Fixed connection. Tested unit and is working properly.
Jonathan B.
WASHER GE GTW685BPL1DG Found loose connection to water valve. Fixed connection tested unit and is working properly
Jonathan B.
MICROWAVE WHIRLPOOL WMH53520CS Found defective interlocks. Replaced defective interlocks. Tested unit and is working properly.
Jonathan B.
DRYER MAYTAG MGDX655DW Found defective rollers and pulley. Replaced defective roller and pulley.; used 1 4392065 (DRYER REPAIR KIT) from stock
Joe M.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Unit is creaking. Removed doors and found doors were unaligned causing them to hit hinges. Realigned doors unit is now functioning as designed. Pop I’m sad quick pics.
Joe M.
WASHER WHIRLPOOL WTW8500DC0 Units whole drive system needs to be replaced due to corrosion. Ordering parts.; ordrng 1 W10754158 (STATOR) and 1 W10754161 (ROTOR) and 1 W10754448 (CLUTCH)
Jim S.
OVEN GE JTP17WDT1WW The ERC will not accept the commands of the user interface. Both the ERC and the user interface are no longer available. WB27K5172 ERC. WB36K5427 user interface.
Jim S.
REFRIGERATOR WHIRLPOOL GS6NHAXVK02 Unit off and freezer temperature was at 0 degrees. Left the box open and the refrigerator started up without an external prompting. After working for a few minutes the start and run relay stopped working. Replaced start relay; used 1 W10247581 (START RELAY ) from stock
Joe M.
DRYER MAYTAG MGDC215EW2 Units timer would not advance through cycle. Ordering timer; ordrng 1 WPW10185981 (TIMER)
Jim S.
WASHER WHIRLPOOL GSW9650LW0 Replaced coupler. Unit tested ok
Jim S.
M/W OTR KITCHEN AID KMHS120ESS8 Replaced board and display
Jim S.
OVEN FRIGIDAIRE FFGW2426UWA Replaced panel and display
Jim S.
DISHWASHER AMANA ADB1400AGB1 The terminal inside the drain pump were open. Replaced pump unit tested ok
Jim S.
REFRIGERATOR GE PFSS6PKXESS Bad user interface; ordrng 1 WR13X10880 (refrigerator dispens)
Jim S.
DISHWASHER GE GSD2100V60BB Drain solenoid wires were broken. Repaired wires. Unit tested ok
Jim S.
WASHER MAYTAG MVWC565FW1 Faulty motor ; ordrng 1 W11026785 (motor-drve)
Jesus C.
FREEZER KITCHENAID KFIS29PBMS02 Removed drawers and evaporator cover. Removed harness and fan. Installed new fan and harness. Ran test 4 and unit evaporator creating frost pattern. Test completed and assembled unit. Unit is now working as
Jim S.
COOK TOP DACOR SGM464EMW The circuit breaker is faulty. There is only 110 volts to the unit and it requires 220volts.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Customer states that unit is making noise. Checked unit and find the damper making noise. Removed cover and diffuser. Installed new part and assembled unit. Unit is now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KSRS25RVMK03 Customer states that unit icemaker is leaking water. Checked unit and found the icemaker overfilling. Removed icemaker and installed new. Ran harvest mode and unit filling to the right level. Unit is now working as design.
Jesus C.
WASHER WHIRLPOOL WTW5000DW2 "Customer states that unit is not reining clothes. Checked unit and found error code. Alps found the unit drain hose to far in onto drain. Removed zip tie and pulled hose out. Unit was syphoning. Ran quick cycle and waited till cycle finished. Showed customer and cycle completed with out any issues. Unit is working as design. F8-E1. No fill, Long fill"
Jesus C.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer states that unit is making a noise. Checked unit and ran component test. Found the condenser coil vibrating and making noise. Placed skid plate and pulled unit out. Removed back cover and placed zip tie on copper tubing. Ran test and assembled unit. Unit is working as design.
James M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Fund unit with unresponsive control. Replaced with new and it opened right away. Unit working as intended at this time.
Jesus C.
REFRIGERATOR WHIRLPOOL KBSN608ESS00
Jesus C.
REFRIGERATOR WHIRLPOOL WRS555SIHW00
James M.
DRYER MAYTAG MEDC465HW0 Found unit with wrinkle control not working due to bad switch. Ordering correct 2 position switch. I’ll return when part arrives. ; ordrng 1 WP3405156 (switch)
Jesus C.
WASHER MAYTAG MVWB765FW3 Unplugged unit and removed UI panel. Turned water valves off and removed valve. Removed harness and installed on new valve. Assembled unit and calibrated. Ran manual test and completed cycle with auto test. Unit is no working as design.
James M.
DISHWASHER WHIRLPOOL WDF520PADM7 Fund unit not staying powered on. Installed new control board and tested unit. Unit now working as intended.
James G.
COOK TOP JENN-AIR JGCP436HL00 Upon arrival right front burner not igniting. Removed burner head for inspection found no abnormalities. Reassembled and retested. Unit is now igniting normally.Tested ok
James G.
FREEZER JENN-AIR JFC2089WEM7 Replaced crisper
James M.
WASHER WHIRLPOOL WFW6620HW0 Unit has door lock failure. F5e2. Ordering new lock assembly. Will return 11-5 to install. ; ordrng 1 W11316250 (latch)
James G.
REFRIGERATOR BO KITCHEN AID KRFF507ESS00 Replaced defective ice maker and ice fanTested ok
James M.
REFRIGERATOR FRIGIDAIRE FGHD2368TF Fond unit with unresponsive evap fan. Ordering new fan and blade ; ordrng 1 216325600 (sub 5308000010) and 1 809069201 (motor)
James G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced defective dispenser motor and shaft Tested ok
James G.
DRIYER GE GTD42GASJ2WW "Vent restricted, heats normally with vent offAdvised customer"
James G.
RANGE JENN-AIR JGS1450FS0 Adjusted gas air mixture to bake burnerTested ok
James G.
ICEMAKER WHIRLPOOL WRX735SDBH02 Replaced defective evaporator fan motor Tested ok
Isidore A.
WASHER MAYTAG MHW8630HC0 "Found detergent cover removed, customer instruct page 14 on dispenser optimal too fill uses what it needs, washer well notify when low. Instruct on settings. Reinstalled cover and test washer operation ok at this time working as designed"
Isidore A.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Found ice maker working at this time no problems found or duplicated, Customer states that she made changes in user interface and ice maker began to work. Test in maker fill ok at this time"
Isidore A.
WASHER MAYTAG MVWB865GW0 "Found f5e4 door lock error verified washer not starting gives fault code. Removed console, front panel and old lid lock W10810403 installed new lid lock test and verified washer working at this time."
Isidore A.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer states refrigerator noisy, Found condenser fan hit foam insulation that was hang from top of fan, removed foam insulation and reinstalled insulation to proper position. Refrigerator now working as designed"
Irvin F.
MICOWAVE OVEN FRIGIDAIRE FGMV176NTF "PL92025031Paul TECHLINE- 83099840Mag tube thermal, reset able, long cook time, improper venting Cabinet can’t be more than (13” deep max)including door above vent. should be 12” more than 13” improper install. THE UNIT IS GETTING TO HOT THE UNIT HAS BEEN INSTALLED IMPROPERLY. THE TEMPS ARE TO HOT. Can’t vent air cabinet doors are blocking venting causing operation temp to be to high out of range."
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Cx says no water enters the unit, not enough. Says the washer won’t complete cycles. On arrival cx has a single blanket set to wash. The unit was unplugged. Removed the wet blanket. Checked errors, found one. F8/E1-LONG FILL Removed the hoses and purged the lines. The water has a brown haze then cleared. The valve screens have a mushy substance in them. Removed the screens cleaned out all gunk and sediment. Purged lines. Installed hoses and test fill. Good. The unit has weak suspension rods. Causing off balance and banging. Replaced suspension. Completed assembly of unit ran calibration. Unit is operational and ready for service."
Isidore A.
MICROWAVE IKEA IBMS1455WS0 "Found display W10770413 not working properly has missing section. Starts at time, then cuts off , control W10770413 may also have problems"
Hector Z.
REFRIGERATOR KITCHENAID KFIS20XVMS2 "Replaced control (WPW10312695), and reprogrammed. Tested ok."
Irvin F.
WASHER ROPER RTW4516FWO Removed power. Replaced suspension and latch. Completed assembly. Calibrated unit passed. All ops normal.
Irvin F.
WASHER MAYTAG MHW8630HC1 CX issue detergent dispenser has water retained after the cycle. CHRIS TECHLINE- WATER IN DISPENSER setting and concentration per cycle. Check for hot /cold set properly into the unit. Issue is normal. The dispenser will retain some water due to the way water enters the dispenser. CX INSTRUCT SOAP DISPENSER WILL RETAIN WATER COMING FROM UPPER HOLES. 7726268629
Hector Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced Freezer Door (W11104491). Tested ok.
Hector Z.
DISHWASHER WHIRLPOOL WDF520PADM7 I checked the unit again and I ran a completely diagnostic test and I wasn’t able to duplicate the leaking condition. I recommended to the customer to run a complete cycle to see if it happens again. Tested ok
George Y.
WASHER MAYTAG MHW8200FC0 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KFCO22EVBL5 Installed part tested check out ok complete.no dents or dings cause by tech.; ordrng 1 W10884390 (icemaker)
George Y.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found refrigerator constantly running need to replace interfaceboard ok to order.; ordrng 1 137363701 (user interface)
George Y.
DISHWASHER KITCHENAID KDTE254EWH2 Found dishwasher top rails broken and left side adjuster need to be replace ok to order part ; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL) and 1 WPW10546503 (adjuster)
Francisco S.
WASHER WHIRLPOOL WFW5090JW0 "Removed and replaced acu, tested ops unit now working as intended."
Francisco S.
REFRIGERATOR KITCHEN AID KSCS23FVSS01 Checked unit found stuck water filter. Removed filter and informed cx filter cap is broken. She will replace filter.
George Y.
OVEN JENN-AIR JDS986OAAP Keep ticket open need to get a hold off whripool tomorrow for further info paid service fee 115.
Francisco S.
DISHWASHER KITCHENAID KDPE234GPS0 "Checked unit found spray arms not moving. Checked spray arms, they were ok, found malfunctioning wash motor. Removed and replaced wash motor. Tested ops and bypass switch to show cx arms in motion. Unit now checks ok. Advised cx o get installers out to correct bent copper water supply line."
Francisco S.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Removed and replaced evap fan motor, asked cx to allow 24 hours for unit to return to normal operating temps."
Erick S.
FREEZER FRIGIDAIRE LFFH20F3QWg "The evaporator coil frosted up, techline suggested to replace the timer because the bi-metal was already replaced. I’mInstalled new timer, tested good."
Erick S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace the failed soap cup dispenser, it was leaking. Reinstalled the main door seal properly, the lower left side was coming. The dishwasher tested good no leaks no coat."
Erick S.
DRYER MAYTAG MEDC215EW1 "Found a bad heater, tested thermal fuse and cut off. Could not test the dryer because there was no power to plug it in. Tested what we could at the time. Replace heater element. All fuses tested good service job complete"
Erick S.
WASHER WHIRLPOOL MVWC565FW1 "Found a strip pulley-cam assembly, replace the cam assembly, tested good. No error codes after test."
Erick S.
RANGE WHIRLPOOL WFG320M0BS3 "IGNITOR test good, 3.6 amps: sensor was 1076 olm room temperature . Good flame quality. Cycle through preheat at 400 and it reached temp successfully with no faults. Found no misfires and igniter. Customer is using older probe that only goes down to 150°. Informed customer of true thermometer. Unit passed all test with no errors or faults job completeIf issue persists please order a new control and sensor"
Erick S.
WASHER MAYTAG MVWB865GW0 "Cycled u it and found it with with suds ,overloaded, and latch failure. Customer comp,isn’t about odor. Customer is not using clean cycle and using excessive amount of soap. At bottom of tub can see buil up. Informed cusomtmer to use clean and proper load distribution Also replaced latch to ensure mechanism is working in spin. Job com"
Erick S.
WASHER ELECTROLUX EFLS627UTT Install all parts on units. Re-tested it and it passed all test with no leaks at a time of service. Job complete
Erick S.
DRYER MAYTAG MGDB835DW4 Cycle unit through diagnostics I found it with F4 E3 error causing unit not to heat properly. Inspected airflow and found limited airflow. Found loose blower wheel causing poor airflow. Reinstalled and secured nut to motor shaft. Retested in unit eight now having proper airflow and cycling. Job complete
Enrique R.
M/W OTR WHIRLPOOL WMH31017HS2 "Inspected whirlpool microwave . Customer concerns , duct not venting correctly . Found blower is is installed correctly , damper flap not opening . Something is obstructing flap . Installation issue . The customer will call the builder to go back to correct the problem . Needed instructions ."
Erick S.
OVEN KITCHENAID KODE500ESS04 "Cycled unit and found it with failure error for bottom oven appliance manager. Attempted to lock latch but board is not recognizing latch position, unit will need control to fix error f5E0 ; ordrng 1 W10801665 (cntrl-elec)"
Enrique R.
WASHER WHIRLPOOL WTW5000DW2 Inspected whirlpool washer . Customer concerns . Unit not advancing wash cycles . Found long fill error code . Valve screens were clogged with sand ( water supplied by a well ) . Cleaned out screens . Performed calibration . Now all functions work as designed . No leaks . Needed instructions .
Erick S.
REFRIGERATOR WHIRLPOOL WRS325FDAM01
Erick S.
REFRIGERATOR FRIGIDAIRE FGFU19F6QFD
Enrique R.
DISHWASHER WHIRLPOOL WDF330PAHB2 Dishwasher not washing . Found wash motor . Installed new motor . All functions tested normal . No leaks .
Enrique R.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Whirlpool refrigerator ice maker won’t stop making ice . Installed new ice maker and shut-arm . All functions work as designed .
Enrique R.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 "Whirlpool refrigerator . Customer concerns , water leaking from ice maker ( overfilling ) . Installed new ice maker , had one in my truck . Tested it in diagnostics , cycled/filled as designed . No leaks .; used 1 W10873791 (ICEMAKER) from stock"
Darren A.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Replaced leaking ice maker, checks out good."
Enrique R.
WASHER WHIRLPOOL WTW8500DC5 Installed lid and hinges . All functions tested as designed .
Darren A.
WASHER MAYTAG MVWX655DW2 "Education on water level, water level is at manufacturers set point."
Darren A.
REFRIGERATOR KITCHENAID KRMF706ESS01
Danny G.
REFRIGERATOR KITCHENAID KRFF707ESS00 Not cooling Found evap cover full of frost Used steam gun to defrost unit Replaced and install new sensor and fan and coverPulled unit out and replaced main controlProgram unit to defrost every 8hrs Reinstall unit and set u it to proper temp Advised client to allow 24hrs for unit to reach proper temp
Darren A.
WASHER MAYTAG MVWC565FW0 "Replaced locked up drain pump, checked out okay.; used 1 W10876600 (PUMP-WATER) from stock"
Danny G.
MICROWAVE WHIRLPOOL WML55011HS0
Danny G.
REFRIGERATOR KITCHEN AID KFCO22EVBL Unit is not making ice Found bail arm out of place Reinstall arm and test ice maker Ice maker cycled and filled with water Advised client to allow 24hrs for a full bucket of ice
Darren A.
DISHWASHER MAYTAG MVWB865GC0 "All drive components replaced by another service, ran diagnostics and found no faults, recalibrated unit, checked suspension and for loose components. Ordered slider ,clutch and rotor.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"
Danny G.
DISHWASHER JENN-AIR JDB8700AWS3
Danny G.
WASHER WHIRLPOOL WTW5000DW2 Unit is making loud noise Test unit and found unit making noise from gearcase This is not the same issue as before Need to order parts and rs call ; ordrng 1 W10528947 (drive hub kit) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Danny G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit is not draining Found faulty drain pump Replaced pump and reinstall dishwasher Ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Dane K.
RANGE WHIRLPOOL WFG540H0ES1 Upon arrival the unit would not bake. Found the wire not connected to the bake igniter. Secured connection at igniter and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2312TF Upon arrival the icemaker was making a popping sound. Removed and replaced ice maker and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR KITCHENAID KRFF302ESS "Upon arrival the unit was not cooling. Compressor was not running. Found start device shorted out. Removed and replaced start device and tested unit. Unit functions normal now; used 1 8201786 (START DEVICE,COMBO) from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2612TF Upon rival the front display was not secured onto the freezer door. Uninstalled front display and clipped into proper receptacles on the freezer door. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Removed and replaced freezer door and tested unit. Unit functions normal now
Dane K.
REFIRGERATOR GE GSH25JSBBSS Removed and replaced icemaker assembly and clean condenser and completely serviced unit. Unit functions normal now
Dane K.
DISHWASHER KITCHENAID KDFE104HBL0 Removed and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL WGD4850HW Upon arrival the unit would not start. The unit would not start because it had a faulty timer not sending out voltage. Removed and replaced timer and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2612TF Upon rival the front display was not secured onto the freezer door. Uninstalled front display and clipped into proper receptacles on the freezer door. Unit functions normal now
Cruz B.
WASHER MAYTAG MVWB835DW0 "Fixed- installed new part (latch), calibrated unit for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, cleared code, no leaks, cx ok repair. Send cx a survey please thanks"
Cruz B.
DISHWASHER KITCHEN AID KDTM404EWH3 "Fixed- installed all new parts (pump, sump & motor) ran unit in a diagnostic test mode it completed filled, wash, drain, spin, cleared codes, no leaks, informed cx on how to keep tub clean from hard water stains, smell, cx said ok, send cx this work order via email please thanks."
Cruz B.
DISHWASHER KITCHENAID KDTE334GPS0 "Need more work- unit need a power cord, unit will not start, ck for voltage at wall outlet and found 123v, ck for voltage at power supply terminal and found 35v, its a bad power cord, ordering parts for unit. ; ordrng 1 4317824 (cord-power)"
Cruz B.
WASHER WHIRLPOOL MVWB755DW0 "Fixed for FTC- cx states unit is flashing error code f5e2, found latch to be stuck, keeps clicking like its trying to lock, I then installed new part (latch) calibrated for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, cleared code, no leaks, cx ok repair. Send cx a survey please thanks."
Cruz B.
WASHER AMANA NTW4516FW2
Chris M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5
Chris M.
DISHWASHER WHIRLPOOL WDF330PAHS3 Customers issue is that dishwasher is not functioning correctly with a shut off mid cycle I guess. On arrival I checked to make sure water was on float was working. I then proceeded to enter into diagnostics ran system test cycle found there was air in the waterline I purged water line for a minute and then started my test again all functions tested normal unit drains fills and heats.No signs of leaks no abnormal sounds. Job complete
Chris M.
DISHWASHER KITCHEN AID KDTE334GPS0 Customers issue is that dishwasher is not draining. Ran in diagnostics and also checked for proper drain install. I’ll test tested good found drain loop was not installed properly therefore I would not drain prejudice you then tested again oh everything checks out good then informed customer on rinse aid and proper function of dishwasher. Job complete
Chris M.
DISHWASHER WHIRLPOOL WDT970SAHZ0
Chase F.
REFRIGERATOR FRIGIDAIRE FGTR2037TF1 "Found evap fan motor not running, installed new fan motor. Defrosted air path to RC. All specs now testing normal. Job complete."
Chase F.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Installed new lights, all specs now testing normal. Job complete."
Cesar H.
WASHER WHIRLPOOL WTW5000DW0 Replaced actuator and capacitor tested unit all tested good
Chase F.
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Installed new auger motor. All specs now testing normal. Dispensing ice with no problems. Job complete.
Chase F.
WASHER MAYTAG MVWX655DW1 Lid cracked from an off balanced load and now will not start a cycle due to misalignment and door not being able to latch. Ordering new lid.; ordrng 2 W10293653 (bearing)s and 1 W11117421 (lid) and 2 WP8563965 (lid hinge)s
Chase F.
DRYER WHIRLPOOL WGD92HEFW0 Installed new door. Tested unit. All specs now testing normal. Unit now working by design. Job complete.
Cesar H.
WASHER MAYTAG MVWB865GW0 Replaced failed parts control and ui. Calibrated and tested all checked good
Chase F.
WASHER MAYTAG MVWC565FW0 Agitator came in with broken plastic piece. Re ordering this part.; ordrng 1 W11161960 (AGITATOR)
Andy H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 "Lights not coming on, found switch bad replaced switch and tested unit working good"
Andy H.
DRYER AMANA NED4655EW1 "Drum not turning, replaced rollers and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Noise and fan blade not staying on fan motor, replaced fan blade tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Not cooling, replaced main control and valve tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Roller coming off base, replaced clip and rivet tested unit working properly"
Cesar H.
ICEMAKER KITCHENAID KUIC15POZP2 Found failed drain pump. Drain pump is supplying power to all electronics when compressor kick on pump kills power to unit. Plugged unit in to the wall and all components run letting me know the problem is in the pump ; ordrng 1 W10825875 (pump)
Andy H.
WASHER WHIRLPOOL WTW4855HW1 "No warm water, replaced water valve tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced pan stop part number W10795822 tested unit working properly
Alejandro C.
REFIRGERATOR FRIGIDAIRE FGHB2868TD "Found the unit, ice maker not working,replace ice maker, check compressor condenser and evaporator fan motor running normal"
Aaron B.
REFRIGERATOR KITCHENAID KUDF204EPA00 "Pulled unit out repaired the drain line , it was plugged in the back , replaced listed parts , reinstalled the refrigerator tested operating ok now at this time"
Andrew P.
OVEN KITCHENAID KGSS907SSS03 Cx has shorted igniter wire harness. Ordering igniter harness; ordrng 1 WP9756824 (harns-wire)
Aaron B.
DISHWASHER WHIRLPOOL WDF330PAHS0 "Customer just moved in , unit washed for 3 plus hours , Tested the unit didn’t find any codes advise the customer if they use 120° hot water before they turn it on he did not know anything about that and as a result can cause longer wash times customer instruct on proper use and care unit is working as designed as of right now"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Replaced the power supply board now the L E D board gets power but all the lights are flashing , needs new L E D BOARD ordered part; rqstng P&A on 1 W11033329 (cntrl-elec), states that autho needed"