Installed a new actuator washer ok

"Installed and secured rotor and slider, calibrated unit and its now operating as designed, cx approved repair and service"

"On arrival, door heater not closing properly. Found lock nut for door loose, causing door to sag, torqued bolts and tested, unit functioning as designed."

Suapension was removed and replaced. Unit is working as intended.

"Dryer no heat,check voltage,found no proper voltage out of power outlet.neutral wire not connected correctly.instruct customer to call electrician.L1 and L2 no voltage see aka pic"

Installed new latch and strike. All ops now working as designed.

Found retaining nut was crossed threaded causing basket to be loose on top of the suspension being worn replaced failed components all tested good

"Visual and physical inspection showed a perfectly working as designed unit, that besides the level and plumed of the unit due to floor issues could not be improved. Consumer was informed and son and mother totally understood my explanation. All handles had to be tightened."

Found that the dispenser door was not closing properly. It wasnt tightly screwed to the door. This was leaving an air gap and causing it to get melty. I was able to tighten it up and close the gap.

Installed drip pan heater kit. Collected $388.97 via CC on iWallet (Autho# P9AWYK) Removed extra built up ice. Customer approves function at this time.

"Ui displaying F4E3. Dishwasher turning off mid cycle.replaced motor and sump assembly, ran diagnostic cycle all the way through with interruption or error codes displayed.dishwasher now working as intended."

"Of balance,suspension worn out and legs on back not level,replace suspension and level legs,run calibrated cycle ok."

A new dryer repair kit has been installed and units performance was put to test and normal operation was successfully achieved.

Replaced leds All lights are on and working Job complete

JB out 9/9/24.Install replacement appliance control unit part number W11680389 and Castle panel HMI part number W11591400. Real simple unit and tested operation. Verified no stored error codes. Unit now operates as designed. No charge to customer. Job complete.

"Replaced wash plate and hub. Tested after replacing parts working as per manufacturer design. Ran diagnostic cycle test all passed , job complete."

"Broken ice maker shut off arm, I installed and secured new ice maker unit is now making ice as designed, cx approved repair and service"

Installed UI and module

Installed dryer repair kit and timer. Tested unit. Unit is working properly. Replaced missing screw.

Installed compressor and evap and drier. Recharged with 40 grams r600. Bill out double sealed system.

Evaporator fan motor and damper were removed and replaced. Unit passed all test. Unit is working as intended.

"Installed and secured parts listed, unit is now dispensing water and should operate as designed, cx approved repair and service"

Install the new harness on the unit. Retest the unit and now unit is draining and working properly. Job complete

Replaced visibly broken detergent dispenser.dishwasher now working properly.

Installed new filter housing all ops now working as designed.

Replaced bad ice maker tested unit ice maker harvested and filled job complete

Replaced control latch and strike tester unit washer is filling agitating draining and spinning per design job com

Cycled unit and found bad slider. Installed new slider and retested unit now working as designed job completed

"Fixed- installed new parts (middle burner, cntrl elec, sensor) no errors- tested, no issues- cx ok repair"

Removed and replaced drier Evap and compressor. Ran vacuum. Held vacuum. Charged w proper charge r134a. No leaks. Unit now working as designed. Cx to wait 24 hours for proper temps.

Installed new UI and retested unit now working as designed job completed.

"Upon arrival found unit with right side handle loose causing failure. Check the unit and found the screws on the door was loose causing the failure of this issue. Readjust the screws and handle, retest and now unit is working properly. Job complete"

Removed and replaced agitator. Tested now working as designed Cx instruct on loading properly.

"Fixed- installed new part (element) per whirlpool- tested unit, no popping breaker- unit is now heating per design- cx ok repair"

"Removed power. Installed components. Restored power, and calibrated the washer, passed. Done. MUST USE TAP COLD ONLY, NO HOT WATER."

Replaced the lights and unit is now working as designed at this time.

Installed new fan motor assembly. Fan now operates in diagnostic menu. Unit should return to normal operation by the end of the night.

Removed and replaced main board. Programmed personality. Tested now working as designed

Installed control and tested. Unit is working properly. Customer approves function at this time.

Replaced door tested unit all functions are working per design job complete

"JB out 9/9/24Install replacement door switch, part number WE04X34281. Reassembled unit unit and tested operation with customer. Both drum light and dryer operation have been restored. Tested operation. Customer unit runs and gets hot as designed. Drum light shuts off when doors closed and comes on when doors open. No charge to customer. Job complete"

Replaced control board and start components to the compressor

Ibstalled drain pan heater kit and conteol. Tested. Unit is working properly. Custimer approves function at this time.

"Ui key stuck,replace UI panel calibrated and run test ok"

Replaced freezer door. Tightened the handle. All ops normal.

Upon arrival found unit with light on the freezer compartment not working at all. Check the unit door switches on the mobile app. And those are working properly. These unit will need new lights for the freezer. Requesting payment for second issue.; ordrng 1 WR02X44029 (Light)

Need work- capacitor is starting to go bad makes a buzzing sound- ordering part for unit. ; ordrng 1 W11395618 (Capacitor)

"After finishing up scheduled repairs, a new issue came up and the parts tagged and as per whirlpools recommendation, we are to replace them. W11421256 front panel, 3387242 foam strips x 2.; ordrng 1 W11421256 (Front panel) and 2 3387242 (Foam strips)s"

Rescheduled for a Tuesday first call.; schdld next appmnt for 9/10 TUE AM

Sealed system failing. Top compartment cooling but freezer wont freeze. Wont equalize. Tried to switch from 3 way valve on blue tooth module. Failed. Ordering all sealed system parts needed. 5 call count. ; rqstng P&A on 1 WR87X30875 (Drier) and 1 WR87X32081 (Evap) and 1 WR87X32290 (Compressor) and 1 WR86X36438 (3 way valve) and 1 WR87X32076 (Freezer evap)

Still the wrong connector pin out. ; ordrng 1 Researchagain (Ice maker)

Need to contact tech line they are currently closed ; schdld next appmnt for 9/12 THU !

"Wash motor not running found code f4e3 motor not running,; ordrng 1 W11613479 (Sump assembly) and 1 W11637581 (Control)"

"Replaced parts, new parts will not communicate. Reordering ACU & UI. Will return with parts to repair.Whirlpool techline was closed due to training. ; ordrng 1 W11627516 (UI) and 1 W11662667 (Harness) and 1 W11627517 (Acu)"

JB out 9/9/24.Customer states unit is not producing ice cubes and has a loud intermittent grinding noise in the FF Section.Verified no ice production and grinding noise from air damper.ORDERING PARTS; ordrng 1 WPW10594329 (DAMPER ASSEMBLY) and 1 W11396033 (SWITCH)

"Freezer door gasket found showing defect on upper and lower left corners, Wally with tech line, RFIS2306 door adjustment for model File # 87565021. There how ma Im sorry, ny; ordrng 1 5304501270 (Gasket)"

"Ron with tech line, found fill tube clogged up, tech line recommended to replace,Fill tube heater kit ,Ordering WR49X45545Description: Fill tube heater kit .Case #14181526; ordrng 1 WR49X45545 (Fill tube heater kit)"

Reschedule for parts in route.;

"The unit has bad power supply, lost power. Restored power un8t is operating. Cycle end signal failed. The cycle signal failed to sound speaker non-op; ordrng 1 WPW10117655 (Cycle signal)"

Need work- found pump to be seized up causing draining issues- will use part on next visit ; schdld next appmnt for 9/13 FRI !

Bin is hard to remove.; ordrng 1 W11185686 (Bin)

Customer unavailable wants after 3pm appointment.; schdld next appmnt for 9/10 TUE AM

"Not cooling,compressor very very hot,lock up techline recommended replace compressor and dry,service valve.; ordrng 1 W11505003 (Suction line) and 1 W11557671 (Compressor)"

"7739374819 file number. Compressor shorted out. Recommended replacing compressor, and filter drier. ; saved tckt"

Door flapper not opening or closing properly. Part on order follow up required. ; ordrng 1 WR17X13240 (Flapper)

Found bad defrost timer ordering new; ordrng 1 5304526183 (Defrost timer) and 1 5304528894 (Capacitor)

Unit has been unplugged. Cx is going to plug unit and leave plugged in for 24 hours for us to get a thorough diagnosis. ; schdld next appmnt for 9/10 TUE !

Found unit would not start a cycle. Took off drain pump and cleared obstruction. Unit now starting and running with no problems. All ops now working as designed. ; ordrng 1 A00126401 (Pump) and 1 5304519906 (Motor)

"The units door has been adjusted. The latch assembly has been replaced . I will need the door, which comes in two parts and a name badge .; ordrng 1 W11684570 (Inner door) and 1 W10775493 (Glass door) and 1 W10839793 (Name plate)"

Lights dimmed. No display. Unit not cooling. Ordrring control UI. And harness in the back of fridge. ; ordrng 1 WPW10317076 (Control) and 1 WPW10746274 (UI) and 1 W11224411 (Harness) and 1 W11602886 (LED)

Filter was reset. Customer had accidentally turned cooling off. Unit is now working properly. Unit is working as designed.; O-emld tckt

"Lower bin is warped and hitting evap cover causing freezer door not to close this is causing cooling problems, lower freezer bin needs to be replaced to get door to close properly ; ordrng 1 WR21X10254 (Freezer lower bin)"

Found leak at external drain hose also found warped clamp ordering parts ; ordrng 2 WH01X24494 (Clamp)s and 1 WH41X32477 (Hose)

Need work- tub is OOS- tub has a small crack causing waster to leak out- wash plate is stuck on shaft will need to break off- ordering part for unit- states authorization ; ordrng 1 W10371566 (Tub) and 1 W10919191 (Wash plate)

Food freezing on fresh food cabinet.ordered diffuser and sealant.; ordrng 1 W11645127 (Diffuser) and 1 212643 (Sealer gum)

Cycled unit and found door latch out of position. Causing door to open during cycle. Repositioned and secured latch. Retested unit now working as designed job completed

"Cx complain about washer not getting enough water while washing, set water level and calibrate unit. No error code in diagnostic. Complete"

"Found ice maker turned off, reset ice maker, unit harvested and fill. Unit test ok now. Cracks on drawer is cosmetics, not covered. Complete"

"Cx having restrictions in air flow from the vent, vent not accessible, cx will need duct cleaning company. Complete"

"Found dislocated softener dispenser hitting the tub while spinning, reinstalled. Cx having sloppy floor, adjusted the legs as much as possible, cx to run unit on clean washer with afresh. Complete"

"Diagnosed and found valve not installed properly,I properly secured and made sure no leaks are present."

Cx complaint didnt drain comforter properly. Tested. Found water off. Turned on. Tested. Passed all tests. Unit working as designed. Cx instruct on load use and care. Unit less than 2 weeks old.

"Upon arrival found unit no spinning correctly, move to much when the unit was on that specific part of the cycle. Check the unit and the level of totally off. Readjust the level of the unit. Retest the unit and now is working properly. Job complete"

$145.00 CC Auth# V9CNE3 on arrival. Unit is dead power cycled unit unit came back to life. Per service flash recommend replacing the control boards. Cx declined at this time.

"ran diagnostics found error codes on out of valance & over loaded. Calibrated and leveled washer,DRAIN HOSE was way inside drain pipe. That, can cause not a good drain cycle"

Found ice bucket frozen from bottom due to an air leak. Had separator assembly reinstalled and adjusted

"JB out 9/7/24.Customer states several times the washing machine has walked away from the wall and has caused the drain plastic pipe to disconnect from the drip pan. Upon arrival found washer machine sitting in plastic, drip pan and looking behind washing machine verified drain pipe connected drain pan has disconnected. Tested washer and normal cycle upon arrival with no clothing in wash tub , verified water. Fill and agitation. Verified your operation and operating sound. Cancel cycle and allowed unit to enter drain and spin. Verified correct drain and spin operation observed water washing machine and observed washing the spin cycle very quietly and smoothly. Ask customer to load washing machine normally. Observed customer load enough clothing in the washing machine for wash loads. Allowed clothes to get wet and agitate. Cancelled cycle. Selected Drain and Spin to demonstrate by just dropping laundry into the wash tub this will produce an OFF BALANCED spin cycle causing loud noises and the washing machine to shake and walk away from the wall. Removed all clothing. Properly loaded clothing back into the wash tub by dropping garments one article a time in loose heaps evenly around the outer edge PF the WASHPLATE. Selected DRAIN AND SPIN again and observed how smoothly the wash tub evenly and quietly spun the clothes dry without loud noises or off balance conditions.Advised customer of ONETIME COURTESY NO CHARGE on a no defect foundservice call visit.No parts used or needed.NO CHARGE TO CUSTOMER.JOB COMPLETE"

"Because of a winding noise coming from the diverter disc, a new wash pump assembly was replaced."

"Found ice build up around bail arm not allowing it to drop, cleared ice all tested good"

Customer was complaining that the unit wasnt making ice. upon diagnosis of found the water not to be connected properly. Reconnected the water properly and tested icemaker. Everything is working as designed at this time.

"Removed and replaced listed parts, no error codes present, recalibrated and tested unit , it runs properly,Job complete."

"F1E1, F8E6 and F9E1 error codes present on arrival, ACU to UI communication issues, pressure switch, excessive water in basket and drain pump issues resulting from pump wire not connected properly , reconnected wire back, ACU board replaced, recalibrated unit, test a short cycle, unit works properly, Job complete."

Filter housing failed. Filter housing was removed and replaced. Unit passed all test. Unit is working as intended.

Visual and physical inspection plus accessing diagnostic showed error code F8 E4 that refers to an open float switch.Have replaced it and a successful functional testing was achieved.

"JB out 9/7/24.Verify date of purchase as August 27, 2024. Unit is brand new and has never cooled properly since delivered and installed. Upon arrival inspected freezer compartment and found no evaporator fan motion. Failed evaporator fan motor. Installed replacement fan motor WP 2315539 from truck stock. Please replenish parts to tech JB. Reassemble unit and test operation. Verified compressor is cooling and evaporator fan is now operating and distributing cold air to both refrigerator compartment and freezer section. No charge to customer. Job complete. ; used 1 WP2315539 ( FAN MOTOR) from stock"

Open thermister. Thermistor was removed and replaced. Unit is operating as intended.

Cold water valve not opening.replaced defective water valve.ran hot and cold water valve test successfully.washer now working properly.

Cycled unit and found igniter out of position. Repositioned and secured ignitor. Also adjusted flame on all burners. Unit now working as designed job completed

Icemaker took longer to make ice after my repair because fridge was turned off for a long time.having the fridge off made it take longer to make ice because coldness had to build back up.not a recall.

"On arrival, customer states unit has a blue flame but orange tips every now and then as theyre cooking is considered normal operation for billing cooktop not working gas valve turned off turned switch for gas valve and allowed gas flow to cooktop unit operating as designed"