Local Reviews
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Alejandro C.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Unit is not cooling due to a leak in seal system. Customer drilled holes in to the cabinet to install a hinge with pad lock. Unit is not longer repairable
Aaron B.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Checked unit freezer door handle was loose , tightened and checked all of the door handle , tested icemaker operating normal no other issues found at this time"
Aaron B.
DISHWASHER KITCHENAID KDFE204ESS1 "Checked operations unit filled then pump was dead bad pump motor asm , pump and motor asm 174.82 tax 12.67 labor 120.00 trip 115.00 totaling 422.47 mr approved the est replaced the pump asm tested the unit operating normal at this time collected $422.47 paid in full check"
Aaron B.
DISHWASHER KITCHEN AID KDTE204EPA2 "Main board not working; ordrng 1 W10801766 (cntrl-elec)"
Lance V.
HOME LAUNDRY - E ELECTROLUX EFLS627UTT "NEEDS WORK-FOUND A FAULTY BELLOW, RIPPED/TORN CAUSING LEAK, BOTTOM FRONT OF UNIT. NEED TO RE ROUTE WITH PARTS TO REPLACE BELLOW AND REPAIR WATER LEAK ISSUE.; ORDRNG 1 5304516744 (BELLOW)|FIXED-REPLACED BELLOW, RAN AND TESTED NO LEAKS. UNIT WORKING AS DESIGNED, ALL OPS COMPLETE, used 1 5304516744"
David M.
RANGE FRIGIDAIRE LFEF3054TDE "8/12/19 15:17: DC rspndd 6 TUE, Tested the switch is broken element Is cracked also Replaced switch burner still works range is working properly."
David M.
DISHWASHER FRIGIDAIRE FFCD2413US "DOOR LATCH WAS BROKEN REPLACED DOOR LATCH IS WORKING PROPERLY DISHWASHER WAS NOT INSTALLED, used 1 5304516818 from stock"
David M.
REFRIGERATOR FRIGIDAIRE LGHK2336TF0 "FOUND UNIT FREEZING EXCESSIVELY IN FRIDGE. FOUND UNIT FAULTY DAMPER. REPLACED DAMPER AND TESTED UNIT IS NOW WORKING PROPERLY. CUSTOMER APPROVES FUNCTION AT THIS TIME., used 1 241853801 from stock"
David M.
RANGE - GAS FRIGIDAIRE FFGC3626SSD "8/9/19 10:17: DC rspndd 9 FRI, Cleaned burner head of debut. Ct is working properly"
David M.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 TESTED REFRIGERATOR 7° IN THE FREEZER 3° IN THE REFRIGERATOR I TURNED THE TEMPERATURE FROM RECOMMENDED UP ABOUT 4° 5° ADVISE CUSTOMER IT WOULD TAKE 24 HOURS FOR TEMPERATURE TO CHANGE
David M.
MICROWAVE OVEN FRIGIDAIRE LFMV164QFA "8/12/19 13:58: DC rspndd 12 MON, Tested Otr found blown fuse. Replaced fuse otr is working properly and reset clock"
Darren A.
RANGE - GAS FRIGIDAIRE LFGH3054UF "NEED CENTER BURNER VALVE, LEAKING A VERY TINY AMOUNT OF GAS.ORDERED VALVE.; ORDRNG 1 5304506548 (VALVE)|REPLACED FAULTY BURNER VALVE, CHECKS OUT GOOD., used 1 5304506548 from stock"
Darren A.
REFRIGERATOR/TOP GENERAL ELECTRIC HPS18BTHMRWW "NEEDS RH SNACK PAN RAIL. ORDERED PART.; ORDRNG 1 WR72X21684 (RAIL PAN SNACK RH)|REPLACED BROKEN RAIL, DRAWER SLIDES OKAY., used 1 wr72x21684 from stock"
Darren A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "CLEARED BLOCKED DRAIN, CHECKS OUT GOOD."
Darren A.
RANGE - GAS FRIGIDAIRE FGGF3035RFA "cycle tested, sealing normally no leaks."
Darren A.
REFRIGERATOR FRIGIDAIRE FHHB2750TD5 "REPLACED FROZEN WATER LINE, ICE MAKER AND SEAL, CYCLE TEST CHECKED OUT GOOD., used 1 243297609, 1 13877003 and 1 242146002 from stock"
Darren A.
WASHER GENERAL ELECTRIC GUD27GSSMWW "NO WATER IN UNIT ON ARRIVAL, CYCLED IN QUICK WASH AT MULTIPLE WATER LEVELS, NO UNUSUAL NOISES, DRAINING NORMALLY, ALL FUNCTIONS ARE AS DESIGNED."
Alejandro C.
REFRIGERATOR FRIGIDAIRE FFHT1814TW "FOUND THE UNIT COMPRESSOR AND CONDENSER FAN MOTOR RUNNING NORMAL,EVAPORATOR FAN MOTOR NOT RUNNING, CLEAN AND DEFROST EVAPORATOR AND AIR DUCTS, REPLACE EVAPORATOR FAN MOTOR RUNNING NORMAL, used 1 242219204 from stock"
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "removed ice maker from unit, defrosted fill area of ice maker, Found ice maker fill funnel freezing up with ice & unit connected to reverse osmosis system, instructed cx fridge needs to be hook up directly to water supply for proper water pressure, unit needs good water pressure for ice maker to work properly."
William L.
WASHER MAYTAG MHW3505FW0 "Replaced UI panel, ran self diagnostics, unit operating as designed"
Tyler F.
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that the unit is not washing properly. Removed and replaced sump assembly tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7300DW0 Customer stated that the unit is not starting. Found error code for valve and lid lock. Removed and replaced valve and lid lock tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL KUDD03DTSS10 Customer stated that the lower drawer is not washing and making a noise. Found the wash pump is seized. Removed and replaced pump tested all works good at this time.
Tyler F.
M/W OTR MAYTAG MMV1174FW1 Customer stated that the light keeps going out in the microwave. Found loose connection causing bulbs to blow. Ordering bulb not in stock.; ordrng 1 8206232A (lamp 40 watt)
Timothy J.
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Inspected IM and found the motor does not turn. Manually turned IM motor and found it stops where it is left. Replaced IM with pre ID part. IM cycled normally. No leaks noted.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Customer states the lower IM has stopped working. Found IM stalled mid harvest. Replaced IM and found it working correctly.
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRT518SZFB00 Customer stated that the unit is not cooling in the refer compartment. Unit is not defrosting ordering fan motor and harness in stock.; ordrng 1 W10913629 (harns-wire) and 1 WP2315539 (motor-evap)
Timothy J.
LAUNDRY WHIRLPOOL WTW8040DW4 "Checked for faults and ran a service test. Unit showing an 8-1(low/no flow) 3-2(inlet temperature fault) ,0-4(spin limited by water temperature),3-0(invalid code-water system). Picked up part at Marcone and installed. Tested unit. Unit operating as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer stated that she still has frost. I see a few drops on the ceiling of the freezer. All cabinet gaps are filled. Did notice freezer door is sitting too low and lower shelf on door hitting cabinet. Ordering spacers in stock.; ordrng 3 WP489467 (washer)s
Timothy J.
WASHER WHIRLPOOL WTW5000DW0 "Customer states there is a high pieced noise when the unit attempts to spin and clothes are not being wrung out correctly. Ran a service test and checked for faults. 7-6(shifter fault),7-5(motor fault). Found the actuator was not moving the cam on the splutch assembly correctly. Picked up part at Marcone and installed the actuator. Ran a service test. Unit passes. No leaks noted."
Leon M.
WASHER WHIRLPOOL WTW5000DW0 Replaced all pre-id parts.After running diagnostic check unit working properly as designed
Leon M.
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced ice maker and water valve.Tested water coming to the ice maker bucket and tested waters dispenser.After running diagnostic check unit working properly as designed.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found door not fully engaging light switch which won’t allow water or ice to dispense. Shimmer door and tested unit. Unit is now working properly customer approves function at this time.
Kenneth M.
RANGE FRIGIDAIRE LFEF3048QFA Installed element and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER WHIRLPOOL WED4800BQ1 Found unit with no power due to bad thermal fuse. Replaced thermal fuse with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Leon M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Didn’t receive the parts ; ordrng 1 W10464775 (housing) and 1 WPW10594330 (control)
Kenneth M.
WASHER MAYTAG LAT8826AAE Found unit not spinning or agitating or draining. Found unit with a bad switch assem. Replaced lid switch apwith Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
N/A N/A ET1PHKXPQ07 Installled thermostat and diffuser and tested unit. Unit is now working properly. Customer approves function at this time. If problem continues. Customer will call back n
Jonathan B.
DRYER MAYTAG MGDC215EW2 Found loose connection to igniter. Fixed connection and tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WFW5620HW0 Found loose connection to control board. Fixed connection tested unit and is working properly
Kenneth M.
WASHER WHIRLPOOL WTW4815EW1 Found unit with a faulty drain pump. Not allowing water to drain and tub to spin. Ordering new drain pump ; ordrng 1 WPW10661045 (drain pump)
Jonathan B.
DRYER MAYTAG MGDB855DC Found defective door latch. Fixed door latch. Tested unit and is working properly
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found loose connection to ice maker. Fixed connection tested unit and is working properly
Jonathan B.
REFRIGERATOR KITCHENAID KRMF706ESS00 Found loos connection to control board in deli Drawer. Fixed connection tested unit and is working properly.
Jonathan B.
N/A N/A RBD305PRS00 Part is discontinued. No longer Available. Referred a client to reach out to American home shield.; ordrng 1 8303883
Jonathan B.
DRYER MAYTAG MGDB765FC0 Found defective door. Fixed defective door. Tested unit and is working properly
Jonathan B.
DISHWASHER KITCHENAID KDTE554CSS1 Found defective inlet valve fixed valve tested unit and is working properly
Jonathan B.
DRYER MAYTAG MGDB765FC0 Found defective door. Fixed defective door. Tested unit and is working properly
Jonathan B.
OVEN WHIRLPOOL KEBC107KSS04 Found unit with defective thrmst. ; ordrng 1 WP9759242 (thrmst-fix)
Joe M.
DISHWASHER WHIRLPOOL WDF520PADM7 Units dispenser will not open. On inspection found units dispenser is jammed. After replacing dispenser unit began to function as designed.
Jonathan B.
REFRIGERATOR KITCHENAID KRFC704FPS01 Found defective fill tube. Causing ice maker not to make ice; ordrng 1 W11366500
Joe M.
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 Unit will not cool. On inspection found units start device isn’t allowing compressor to run. After replacing compressor unit began to function as designed.; used 1 W10873801 (START DEVICE.) from stock
Joe M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit is making noise in back. On inspection found unit has a wrapper caught in its fan blades causing it to make noise. After removing wrapper from fan blade unit began to function as designed.
Jim S.
WASHER SPEEDQUEEN AWNE92SP113TW01 "Replace drain pump and clip. Tested unit, found no leaks, unit tested OK"
Jim S.
WASHER MAYTAG MVWB950YW1 No fault codes stored. Ten years on basket. Found no leaks unless I placed it into an unbalanced load.. may need tub top if problem persist.
Joe M.
MICROWAVE WHIRLPOOL UMV1160CS7 Unit will not power on due to the capacitor blowing the fuse. Ordering parts.; ordrng 1 W10138793 (fuse) and 1 W10850446 (capactr-mg)
Jim S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 "Replaced compressor, drier, heat exchanger, and evaporator. Recharged with 4.5 ounces of R134."
Jim S.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Replaced control board and ice maker.
Jesus C.
FREEZER WHIRLPOOL KRFF507ESS01 Customer defrosted unit. Removed drawers and evaporator cover and harness. Installed new harness and ran test 4 in diagnostics mode. Assembled unit and it’s now working as design
James G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer canceled at door
James G.
M/W OTR KITCHENAID KMHC319ESS4 Replaced defective mag tube Tested ok
James G.
DRYER WHIRLPOOL WGD7500GC0 "Door hinge bent down and screws loose, tightened screws and adjusted hinges Tested ok"
Jim S.
WASHER WHIRLPOOL LSR8444LQ0 "Bad lid switch, couplerand drain pump.; ordrng 1 285753A (coupling,motor) and 1 3949247V (switch-plg) and 1 WP3363394 (drain pump)"
James G.
DRYER WHIRLPOOL WGD8000DW4 "Burner is short cycling, restricted vent, advised customer Tested ok"
James G.
WASHER WHIRLPOOL WTW5000DW1 Replaced control due to erratic operation Tested ok
James G.
OVEN WHIRLPOOL RBD245PDQ12 Needs control which is NLA
James G.
WASHER WHIRLPOOL WTW8240YW0 "No fault codes stored, ran service cycle without failure. Customer wants main top and lid replaced due to rust. Took pictures of rust and top and cracked console ; rqstng P&A on 1 WP8563876 (bezel) and 2 WP8563964 (hinge)s and 1 WP8572026 (lid) and 4 WPW10119828 (screw)s and 1 WPW10187307 (dispenser) and 1 WPW10305277 (hinge LEFT) and 1 WPW10305278 (hinge RIGHT) and 1 WTW8240YW0 (CONSOLE )"
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 "Popping noise. Frezer frozen rear panel. Cx showed me ice at the door frame. Looking at the unit the cavity inserts, and body have gaps, which could cause air migration from outside the unit. Sealed the gaps with food grade silicone. Used washer to raise door for better closure. Cx will also drop top shelf in fresh food section, put baking soda in the unit. ; used 1 482338 (ADHESIVE) from stock"
Irvin F.
WASHER WHIRLPOOL WTW5000DW0 Removed failed parts from washer. Installed all replacement components. Calibrated unit passed. All functions normal.
Irvin F.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Ice is forming around door frame. Door will close without help. Per cx not a lot put in this unit. Raised the door installing washer. Allowing for better seal. Cleared out ice. All ops normal.
Irvin F.
DOUBLE OVEN WHIRLPOOL WOD51EC7HS01 "Removed power from the oven. Installed controls. Powered unit and ran heat test, passed. All ops normal."
Irvin F.
WASHER WHIRLPOOL WTW5000DW0 "Cx says the washer is giving door locking issues. Says touches button, and nothing happens. Cx says the door lock will not unlock “on time” informed cx the door will not unlock unless the tub is at a stop. The unit is operating properly as designed. Not sure of issue with lock informed cx to keep an eye. DONE."
Hector Z.
DRYER WHIRLPOOL MDG8400AWW The customer canceled the service at the door.
Hector Z.
KITCHEN WHIRLPOOL KUDM24SEBL3 Replaced: Detergent Dispenser (WPW10616003). Tested ok.
George Y.
MICOWAVE OVEN GE JVM7195BL1TS Pulled microhood down to install magnetron tested check out ok complete . No dents or dings cause by tech.
George Y.
RANGE WHIRLPOOL WFG975H0HZ0 Found range display going off at times need to replace clock control . Installed clock control tested checking ok complete. Nodents or dings cause by tech.
George Y.
WASHER ELECTROLUX EFLS527UIW0 Found washer leaking front center door. Found gunk under glass causing leakage clear retested check out ok complete . No dents or dings cause by tech.
George Y.
RANGE ELECTROLUX EW30GS80RSA Found oven working ok customer concern fluctuation of temp Reposition oven sensor retested check out ok complete. No dents or dings cause by tech.
George Y.
RANGE FRIGIDAIRE FFGH3054USA 8053548838 found range not powering up power ok thermestat not reading need to replace ok to order part. ; ordrng 1 00206900 (thermostat)
Ethan S.
DISHWASHER KITCHENAID KDTM354EBS3 Replaced parts tested job complete
Ethan S.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS Replaced all parts tested job complete
Ethan S.
WASHER MAYTAG MVWB880BW0 Job complete
George Y.
MICROWAVE WHIRLPOOL WMH31017FW0 Found microhood light inside unit flickers and bottom bulb out need to replace control and bulbs ok to order.; ordrng 1 8206232A (lamp 40 watt) and 1 8206232A (lamp 40 watt) and 1 W10889329 (panl-cntrl)
Ethan S.
RESIDENTIAL REFR WHIRLPOOL KRMF706EBS01 Replaced motor tested job complete
Erick S.
WASHER MAYTAG MVWC450XW3 Cycled unit and found unit with shifter fault error causing unit not to advance in wash. Tested shifter and found bad trac on it. Repacked shifter. Retested it and it passed diagnostics with no errors. Job complete.; used 1 WPW10006355 (ACUATOR-SHIFT) from stock
Ethan S.
DRYER MAYTAG MEDE500VW1 Customer stated unit was making noise found unit to need dryer repair kit explain to customer needed to be moved out so we complete the repair job needs more work; ordrng 1 4392067 (dryer repair kit)
Erick S.
DRIYER HOT POINT HTDX100EMWW "Found unit with bad timer causing it not to stop. Installed new timer on unit. Retested it and it passed all tests with no errors, job complete"
Erick S.
WASHER GE GTW335ASN0WW Installed new parts on unit. Retested it and it passed all tests. Job comp
Ethan S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer stated icemaker was not functioning found wires at the bottom of the door to be broken needing to order new door assembly; rqstng P&A on 1 LW11038917 (dor-fip)
Erick S.
KITCHEN KITCHENAID KDTM404ESS1 "Installed new parts on unit. Retested it and it passed diagnostics with no errors, job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Controls not reading the misters causing unit evaporated to freeze over. Unit will need new controls and thermistor ; ordrng 1 W10843055 (cntrl-elec) and 1 W10849460 (cntrl-elec)
David M.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Tested refrigerator 7° in the freezer 3° in the refrigerator I turned the temperature from recommended up about 4° 5° advise customer it would take 24 hours for temperature to change
Erick S.
REFRIGERATOR GE CFE29TSDSS "Cycled unit and found unit with bad thermistor causing fan to hit and make ice. Unt will need new thermistor and fan; ordrng 1 WR17X13177 (refrigerator evapora) and 1 WR55X10025 (sensor,temp ff) and 1 Wr60x29099 (refrigerator fresh f)"
David M.
REFRIGERATOR FRIGIDAIRE LFHB2741PFDA Replaced I’m advised will take 8 hrs
Erick S.
OVEN WHIRLPOOL MODEL Ycled unit and found u it with blown tod and safety fuse causing it not power on. Unlocked door. Accessed and tested. Bypassed safety and unit would not hat. Blown tod. Will need to remove doves from wall and replace fuses. ; ordrng 1 W10545255 (safty thermostat) and 1 WP9759243 (thrmst-fix)
Enrique R.
RANGE WHIRLPOOL GW397LXUS06 "Inspected whirlpool range . Customer concerns , oven turn on by itself . Shorted control board and membrane .; ordrng 1 WPW10177195 (cntrl-elec) and 1 WPW10207928 (swtch-memb)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 "Whirlpool refrigerator turned off twice , stopped cooling . Incoming voltage to central electric 120 v ( shorted ) water dispenser leaking .; ordrng 1 W11172794 (door-ice) and 1 W11174836 (cntrl-elec)"
David M.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Tested refrigerator 7° in the freezer 3° in the refrigerator I turned the temperature from recommended up about 4° 5° advise customer it would take 24 hours for temperature to change
Darren A.
WASHER WHIRLPOOL WFW85HEFC1 "Replaced control and water level switch, ran self test, checks out okay, no codes found and working normally."
Enrique R.
DISHWASHER WHIRLPOOL WDF330PAHB2 "Whirlpool dishwasher is not completing wash cycle . In diagnostics found , 4-3 error code , wash motor fault .; ordrng 1 W11025157 (pump&motor)"
Darren A.
WASHER MAYTAG MVWX655DW1 "Checked for codes- no codes found, screens clear, ran through calibration- checks fine. Water supply is good. Unit checks out okay."
David M.
STOVE WHIRLPOOL WFE540H0ES0 "Tested range front right and left burners are not working properly but the inner on the right burner is not working outter left burner not working.; OEM failure;; ordrng 1 W10162040 (elmnt-surf, subs W10823727), 94.86, 1 W10275048 (elmnt-surf, subs W10823729), 69.88, 1 W10437092 (switch-inf, subs W10857622), 88.56"
Danny G.
REFRIGERATOR KITCHENAID KBFC42FTS00 Unit is making noisesFound unit running and making normal operation noises Put unit into test mode and fans are working properly Damper is opening and closing properly Ice maker is on and ran a test cycle and unit completed with no leaks and no issues Unit is working properly Advised client to record noise issue if possible Indeterminate sounds are hard to diagnose if unit is working properly
Darren A.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Small amount of ice on LH side of evaporator, removed ice, Passes test 1,2,3,4,5- defrost in basic 8 hour mode. Ordered service kit for freezer frost issues. ; ordrng 1 W10864518 (adapter)"
Danny G.
FREEZER WHIRLPOOL WRF560SMYW01 Unit is not cooling properly and getting hot on the sides panels and building up moisture on dividerAdjusted temp and and show client how to turn on mullion heater to get rid of the condensation Found condenser clogged Used shop vac to clean and vacuum condenser Advised client to clean condenser every 6 months Reinstall unit and advised client to 24hrs for unit to reach proper temp
Danny G.
DRYER WHIRLPOOL WGD4815EW2 Unit is not heating Found broken igniter Replaced coils and cut off thermostat and replaced igniterReinstall dryer and power up and unit cycled and started to heat properly Unit is working properly
Danny G.
OVEN WHIRLPOOL KEBS208SSS00 Broiler is not working on upper oven Found broken element and bend sensor Need to order parts and rs call ; ordrng 1 WP9760774 (elmnt-brol) and 1 WPW10131825 (sensor)
Danny G.
REFRIGERATOR KITCHENAID KBSD608ESS01 No water dispensing and no ice Check water and none found going to the fridge Turn water supply on Unit is now dispensing water Advised client to allow 24hrs for a full bucket of ice Unit is working properly
Danny G.
REFRIGERATOR KITCHENAID KBSD608ESS01 Unit is not cooling and compressor making loud noises Found faulty compressor and unit leaking Need to order parts and rs call for a sealed system repair ; ordrng 1 W10720770 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10427993 (evaporator)
Chris M.
WASHER WHIRLPOOL WFW75HEFW0 Customers issue with soap was collecting at the front of the Bellow. And then dripping down the door. I entered washer into diagnostics receive no fault codes ran test cycle found no water dripping or coming out of door. Found unit leaning forward leveled unit out put soap into dispenser and watched it drip out. Now that it’s level it’s not collecting at the door and running out. Job completed
Chris M.
DISHWASHER KITCHENAID KDTE234GPS0 Customers issue is that your new dishwasher is damaged and leaking water Due to the tub being cracked. I called Whirlpool Tech line Got a file number 7725594011. The only fix is a tub replacement customer obviously feels that’s unacceptable only other option is for them to take it up with Lowe’s where they got it and that’s what they’re going to do. Job completed
Chris M.
MICROWAVE KITCHENAID KMBS104ESS02 Customers issue microwave would not function. Pulled microwave out of cabinet disassembled replaced main control board. Reassembled unit tested for proper function everything checks out good. Job completed
Danny G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit is not cooling Found evap ref cover full of frost and making noises and check for software version and unit is at v 400 and new unit version 600 or higher Need to order parts and rs call ; ordrng 1 W10843055 (cntrl-elec) and 1 W10849460 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)
Andy H.
WASHER ROPER RTW4516FW2 "Unit not turning on, replaced main control tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRT541SZDW00
Andy H.
WASHER AMANA NTW4516FW1 "Not spinning n makes noise, need shifter and cam; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)"
Andy H.
REFRIGERATOR WHIRLPOOL WRS331FDDW01 "Not making ice also lights not turning on, ordered lights; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)"
Andrew P.
REFRIGERATOR KITCHENAID KBFO42FTX03 Removed and replaced slides. Tested door and it shuts and seals fine. No issues with freezer door
Andrew P.
DRYER MAYTAG MGDB835DW4 Cx stated screen on back wall of bulk head burnt. Instructed Cx that it’s just discolored due to the heat from the gas flame and that is normal for all dryers. Cx looks like the dried some sort of plastic and it partially melted to vent. This is not covered under manufacture warranty and if Cx wants rear bulkhead replaced they would have to pay for it. Took pics.
Andy H.
WASHER MAYTAG MVWB835DW4 Door cracked at hinge side; ordrng 1 W11259006 (lid)
Andrew P.
WASHER MAYTAG MVWB835DW3 Ran unit thru diagnostics and it had an overload error code. Cx stated that they were washing large blankets and comforters. Informed Cx that the unit is not designed for comforters and it will cause the motor to overheat and not spin properly. Instructed Cx to take extra large blankets and comforters to the laundry. Machine is operating normal at this time
Andrew P.
KITCHEN WHIRLPOOL WDF560SAFM2
Alejandro C.
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Found the unit not cooling normal check compressor condenser and evaporator fan motor running normal,replace evaporator fan scroll and dryer charge refrigerant unit work normal"
Andrew P.
REFRIGERATOR WHIRLPOOL KBFN502ESS01 Right door not closing properly. Checked door and sides and could not find it binding. Ordering spring. ; ordrng 1 WP2004517 (spring)
Andrew P.
WASHER MAYTAG MVWB766FW1 Cx stated unit tearing clothes. Per service pointer said to order new agitator for unit. Ordering agitator; ordrng 1 W11161960 (agitator)
Alejandro C.
REFRIGERATOR WHIRLPOOL KSSC48QMS01 "Found the unit not cooling normal condenser and evaporator fan motor running normal,order compressor evaporator heater pan and dryer, need helper tech for moving refrigerator ; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan) and 1 WPW10143759 (dryer)"
William L.
FREEZER WHIRLPOOL WZF34X16DW04 "Checked Temps & temp setting,checked for defrost problems, found unit operating as designed."
William L.
DRYER MAYTAG MED6630HW0 Cx canceled job at door. Dryer is functional now.
William L.
DRYER MAYTAG MGDB765FW0 "Instructed cx to get home dryer vents serviced , dryer operating as designed. Reinstalled bottom cover of dryer."
William L.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found leds out in freezer module, all leds out on FF light module, replaced led light modules, lights operated as designed. Removed after market water filter from unit, instructed cx to replace water filter with drop filter, water flow test ok with water filter removed."
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that she has condensation in the refrigerator compartment. Customer has a lot of produce in the unit which gives off moisture in the unit. Moisture is a used by the items being stored in the fridge no leaks are present at this time.
Timothy J.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Evaporator fan was iced up. Defrosted evaporator. Siliconed around the variety liner seam. Unit cooling.
Timothy J.
KITCHEN WHIRLPOOL WDT730PAHZ0 "Customer states the unit is not drying correctly and The plastics are not dry. Ran a service test, no faults stored. Water without purging is 82f. Water has to ran at the sink for about a minute before it is 120f. Wash motor, heater"
Timothy J.
REFRIGERATOR AMANA ASI2575GRS00 Found condenser motor not working. Replaced motor. Unit operating as designed.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer states the unit had a bunch of frost in it and the light quit working. Found the light switch was stuck. It was holding the door open but frost inside the switch did not let the contact connect to let the customer know it was open. This made the light not work. Removed switch and let it defrost. Unit now operating as designed.
Rod H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Returned to replace partsNot related to last service. Techline indicated that cooling was restored by replacing power supply but no way of telling that ice maker would not work until some time had passed with sustained cooling.
Rod H.
REFRIGERATOR AMANA ASD2575BRW01 No ice production. Confirmed Icemaker stalled jus beyond fill an would not go to stop.Also icemaker coating had separated from mold and was letting off flakes of coating material in ice.Replaced icemaker and tested.As designed Ice making will resume in 24-48 hrs.; used 1 WPW10300024 (ICEMAKER) from stock
Raymond H.
WASHER WHIRLPOOL WTW5000DW2
Randy C.
DISHWASHER KITCHENAID KDTE334GPS0
Randy C.
WASHER WHIRLPOOL WTW4800BQ0 Found shifter not going to spin. Found actuator off of cam. Not in place or correct position corrected issue. Ran diagnostic test passed advised cx to please run load cx approves job complete.
Randy C.
REFRIGERATOR MAYTAG MRT118FFFM01 Found unit not cooling found unit did not have refrigerant. Very low pressure readings. Charged with 3.70z of refrigerant. Now working as designed noleaks. Advised wait 24 hours.
Patrick C.
WASHER AMANA NTW4516FW3 Removed and replaced pump latch and control. Calibrated and ran auto test. All ops checked good
Patrick C.
RANGE WHIRLPOOL WEG515S0FS2
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Removed and replaced motor,shaft, and plate. Tested unit all ops checked good"
Michael M.
KITCHEN WHIRLPOOL KVWB606DBS Removed lower panel. Installed light WPW10638164All lights are now flush and working as designed. Cx is happy job complete
Michael M.
DRIYER MAYTAG MGDB725BW0 Removed all panels and drum. Removed and replaced ignitor 279311Reinstalled all parts and unit now heats as designed. All ops are now normal. Job complete
Leon M.
OVEN KITCHENAID KOSC504ESS01 Replaced switch membrane and control UI board.After running diagnostic check unit working properly as designed.
Lance V.
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Lance V.
DRYER WHIRLPOOL WED8500DC4 "Fixed-installed drum felt seal. Checked ok, ran and tested ok. All ops complete"
Lance V.
WASHER WHIRLPOOL WTW5000DW2 "service pointer-W10827358- adjusted leveling legs on unit. Fixed vibration , calibration passed. Auto test passed. Also tested unit on high spin and walking/vibrations greatly reduced. Unit is fully operational."
Lance V.
MICROWAVE WHIRLPOOL WMH53520CS6 "Fixed- door open close error. W11245251 service pointer, replaced interlock assembly, ran and tested, unit is now fully functional, fully heating."
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FPS01 Customer stated unit will not dispense ice and filter light will not reset. I reset filter at control. I showed customer how to reset. Ice not dispensing when crushed is selected. I found ice is stuck in bottom of ice bucket causing no ice to dispense And bucket was stuck and customer unable to remove. I freed ice bucket and Removed ice. Tested unit. All tests good.
Kevin M.
DRYER MAYTAG MGDB765FW0 Door popping open during cycle which stops cycle. I found door catch is not strong enough to hold door closed. Failed door catch. Removed and replaced door catch. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 Customer stated the unit will shut down mid cycle as if unit was unplugged. No error codes recorded. I tested main control and found light on board turning off when 120v is still applied to board. Failed main control. Removed and replaced main control. Calibrated unit. All tests good.
Kenneth M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed light switch and tested unit. Unit is now working properly. Customer approves function at this time. Customer will call back if problem continues.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LGHK2336TF0 Found unit freezing excessively in fridge. Found unit faulty damper. Replaced damper and tested unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER AMANA NTW4516FW3 Found unit with a clogged water valve filter. Removed filter. Cleaned out unit and tested. Water valve compromised. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER ROPER RED4516FW0 Found dryer not turning on. Press start button and dryer would just hum. Found blockage in blower wheel. Causing blower wheel not to turn. Removed and tested. Unit is now working properly. Customers oppress function at this time.
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed UI. Main board and light switch. Tested unit. Unit is now working properly. Customer approves function at this time.
Jose H.
WASHER WHIRLPOOL WFW85HEFW1 Installed parts check unit ran test cycle clean out pump
Jose H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Call completed double call
Jose H.
REFRIGERATOR WHIRLPOOL WRFA32SMHZ01 Installed fan motor and blade check unit check complete call
Jose H.
REFIRGERATOR JENN-AIR JFFCC72EHL01 Unit had clog completed call
Jose H.
DRYER - GAS WHIRLPOOL WGD85HEFW1 Vent was clog also coils bad replaced complete call; used 1 279834 (2 COIL GAS VALVE SET) from stock
Jonathan C.
REFIRGERATOR WHIRLPOOL WRV986FDEM01 Found line frozen replaced valve tested working to spec
William L.
WASHER MAYTAG MVWB835DC3 "F2E1, F5E1, F7E9, found panel not responding when entering diagnostics mode, cx reporting having issue intermittently with keypad not responding, ordered control panel for unit.; ordrng 1 W11115285 (panel-cntl)"
Jonathan C.
WASHER CROSLEY VAW3584GW1 Tested unit found valve not opening replaced tested working to spec
Jonathan C.
WASHER WHIRLPOOL WTW5000DW1 Found hub stripped replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL KBSD602ESS Unit is uninstalled needs plug and wheels found that unit has been dropped talk to aig cabinet is out of square like 1.5 inches to left
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Tom R.
DRYER WHIRLPOOL WGD8600YW0 "Found screeching noise in rear of unit, also intense vibration, order Blower Wheel, will return with Dryer Repair Kit. Heating issue from a clogged venting, visual check of roof exhaust shows blockage, customer will contact handy man or clear themselves.Blower Wheel - (WP8544737)Customer requests last call.; ordrng 1 WP8544737 (wheel)"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS965CIAM01 Installed ICEMAKER tested working to spec 264.58 total
Timothy J.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Not defrosting. Bi metal and element check ok. Silicone gaps. Unit needs a defrost control.; rqstng P&A on 1 242011007 (TIMER)
Jonathan C.
REFIRGERATOR KITCHENAID KRFC704FBS00 Installed shaft tested working to spec
Joe M.
RANGE WHIRLPOOL WEG750H0HZ0 Unit will not connect to WiFi due to the electronic control not functioning correctly. After replacing electronic control unit began to function as designed.
Joe M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit was powering on and off by itself due to the boards being burnt. After replacing boards unit began to function as designed.
Timothy J.
FREEZER AMANA AFI2539ERM03 "Tested unit and found the IM is not working correctly. When the thermostat is by passed the IM does not start immediately. I checked voltage several times to see if it was present. It was, then after about a minute delay the IM started to harvest. It filled correctly and did not leak. Unit needs a new IM.; rqstng P&A on 1 WPW10300024 (icemaker)"
Joe M.
DRYER MAYTAG MGDX655DW2 Unit will not heat. On inspection found unit will not heat due to the coils not opening the gas valve. After replacing gas valve unit began to function as designed.; used 1 WPW10328463 (COILS) from stock
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Ice bin full. Auger motor stripped. Unit needs a new auger and coupler; rqstng P&A on 1 00-27-723 (splash guard) and 1 WPW10309868 (motor)
Joe M.
WASHER MAYTAG MVWC465HW2 Unit will not change cycles. On inspection found unit has a faulty actuator. After replacing actuator unit began to function as designed.; used 1 W10913953 (ACTUATOR) from stock
Timothy J.
OVEN WHIRLPOOL RBS305PRS00 Per tech sheet checked sensor resistance. Found the resistance at 1090 ohm at 75f . Ran a bake cycle at 350f 1681. Sensor checks ok. Ran unit and found it cycling correctly. Customer stated the unit seemed hotter than the set temp when the unit failed which leads me to believe the control was bad. Customer will monitor the unit and call if they wish to proceed with the repair.; rqstng P&A on 1 WPW10340935 (cntrl-elec)
Joe M.
WASHER MAYTAG MVWX655DW1 Unit will not advance cycle due to capacitor not powering motor to spin or agitate. After replacing capacitor unit began to function as designed.; used 1 W11162560 (CAPACITOR ) from stock
Jim S.
REFRIGERATOR BO GENERAL ELECTRIC PFSF5RKZCWW Replaced inverter and board. Unit tested ok
Jim S.
REFRIGERATOR MAYTAG MFI2570FEZ05 "Replaced motor, coupler, and divider"
Rod H.
RESIDENTIAL REFR KITCHEN AID KRSF505ESS01 Light modules outConfirmed Ordering led module for and ffd compartment; ordrng 1 W11226500 (light)
Jim S.
REFRIGERATOR BO WHIRLPOOL WRF555SDFZ02 Reference number for payment .1708355Customer was not home but did pay for the bins. I left them behind the gate. Closing ticket out
Raymond H.
REFRIGERATOR WHIRLPOOL KBFN502ESS01 Upon arrival hinge doing same thing. Per SP ordering kit parts; ordrng 1 2267192 (extension) and 1 2267193 (extension) and 1 W11171640 (shim-hinge)
Jim S.
RANGE WHIRLPOOL WFG540H0ES1 The Gas Company says it is the right rear valve. Was not able to find any leaks. I used soap and found no bubbles then I used a leak detector and it did not go off. If there was a leak it could be either the safety valve (W10919226) or If the gas valve did not shut off in the off position we would need (W10783318).Spoke to Dustin file number 7725570443Shut gas off per the customers request.
Jesus C.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Turned unit off and removed drawers and racks. Removed evaporator cover and ice that build up on refrigerator. Found the harness thermistor in the location. Removed harness and installed new. Defrosted drain pan and assembled unit. unit is now working as design.
Randy C.
REFRIGERATOR MAYTAG MRT311FFFH00 Found leaking from the evap. Found iced over and water on the shelves. Evap fan not coming on Ordering control harness evap fan and thermistor. ; ordrng 1 W11039790 (cntrl-elec) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor) and 1 WPW10487766 (harns-wire)
Jesus C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer states that unit gasket not sealing. Checked unit and readjusted gasket by heating again. Also found the liner open and sealed it with adhesive. Unit is now working as design. ; used 1 WP482338 (ADHESIVE) from stock
Jesus C.
DRIYER WHIRLPOOL WGD94HEXR1 Customer states that unit takes to long to dry clothes. Ran diagnostics and found error code. Checked unit and Found unit not heating. Removed top panel and front panel. Removed fuse and installed new. Assembled unit and tested. Unit is working as design. F4-E3. Airflow restriction. ; used 1 WP3392519 (THERMAL FUSE) from stock
Jesus C.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Customer states that unit is making a noise when dispensing water. Also found the chute leaking water. Removed bin and found frozen water. Removed bin and all ice build up. Removed waterbox cover and tested water valve. Found the valve hissing when dispensing water. Removed valve and installed new. Tested valve and it’s working. Assembled unit and it’s working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer states that unit is creating condensation. Checked unit and found the liner not sealed. Sealed liner on both compartments with adhesive. Tested unit and it’s now working as design. ; used 1 482338 (ADHESIVE) from stock
Patrick C.
REFRIGERATOR WHIRLPOOL WRS311SDHW00 Compressor was returned ; ordrng 1 W10309988 (compressor)
Jesus C.
DISHWASHER WHIRLPOOL WDF560SAFM1 Unplugged unit and removed front panel. Removed UI and control. Installed new parts and assembled unit. Ran auto test and passed. Unit is working as design.
James M.
WASHER MAYTAG MVWB765FW3 Freezer unit with water valve not allowing water into unit. Changed water valve and tested unit. Unit now working as intended.
James M.
WASHER WHIRLPOOL MVWB765FW3 Replaced house into and water inlet. Calibrated and ran auto testing. Unit now working as intended. Water running only when needed to.
Patrick C.
REFRIGERATOR KITCHENAID KSSC48QTS02 Quoted for 2 fittings but only ordered 1 need to reorder ; ordrng 1 WP2300868 (fitting)
Patrick C.
DISHWASHER JENN-AIR JDTSS244GP0 Panel has streaks that do not remove. I’ve tried stainless cleaners and doesn’t clear them up ; ordrng 1 W10114211 (nameplate) and 1 W11178820 (panel)