Near Salida, CA 95368
Lance
Job Details: 07/04/2020
LAUNDRY AMANA MED4655EW1 "Fixed-unit basket not spinning. Found broken drive belt and pulley. Disassembled unit and replaced drive belt and pulley with (truck stock) kit. Ran and and tested, unit is now fully operational, and working as designed. Also customer to check venting to unit.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Colton, CA 92324
Rod
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Frosting in ffd section Confirmed incomplete defrost in ffdShorted defrost thermistor ordering ffd evaporator fan and main controlCollected trip/diagnostic fee 115.00 C/C. 3254872941; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Near Los Angeles, CA 90039
John
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 There was ice buildup inside the freezer bottom floor. The drain tube was plugged up for the defrost system. Unplug the drain tube. Cleaned out all the ice. The refrigerator tested good at this time.
Near Los Angeles, CA 91307
Joe
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced control and tested unit. Unit is functioning as designed. Job complete.
Near Camarillo, CA 93010
Joe
Job Details: 07/04/2020
DRYER WHIRLPOOL WGD7300DW0 Unit is making a loud noise. On inspection found unit is making a loud noise due to coin being stuck in between tub and chassis. Only charged service fee because call was very easy.
Near Highland, CA 92346
Rod
Job Details: 07/04/2020
RESIDENTIAL REFR WHIRLPOOL KRSC503EBS0 No ice delivered through door chute. Water drips from icemaker indicating that icemaker is over filling.Cannot adjust due to design.Ordering icemaker.; ordrng 1 W10873791 (icemaker)
Near Modesto, CA 95358
Lance
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Needs work- found multiple issues. Door hinge top right is bent causing freezer door not to close properly, as well as control display not functional, unable to make selections. This is causing over freezing conditions. We will need to re route with parts for repair.; ordrng 1 W11371382 (CONTROL) and 1 WPW10300065 (hinge-door)"
Near Los Angeles, CA 91306
Randy
Job Details: 07/04/2020
REFRIGERATOR JENN-AIR JFX2897DRP02 Defrosted evap from ice build up new Removed and replaced support motor evap and Control Secured thermistor now working as designed job complete
Near Ceres, CA 95307
Cruz
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "File # 7728232251 TJ from whirlpool tech line said unit is unrepairable due to chipped on liner where the shelf slides into did a video chat with TJ he seen the damage to liner, look at pics unit is brand new with in 30 days, whirlpool said they will contract cx about options in three days."
Near Turlock, CA 95382
Cruz
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Fixed for fcc - cx claims food, drinks are freezing on top shelf only, found damper cntrl to be stuck open, removed bad damper control and installed new one ( damper control) damper control to opening/ closing as designed, cx ok repair."
Near Turlock, CA 95382
Cruz
Job Details: 07/04/2020
WASHER MAYTAG MVWB865GW0 "Fixed for fcc-cx claims unit will not Agitate, checked unit for codes found f7e5 Faulty clutch and slider, removed bad clutch and slider and installed new clutch and slider tested unit in a auto test it agitated, calibration test pass as well, the appliance is working fine, no codes, no leaks."
Near Modesto, CA 95350
Cruz
Job Details: 07/04/2020
REFIRGERATOR WHIRLPOOL WRT311FZDW00 "Fixed- found a sheet of ice on bottom liner in freezer compartment, removed evap cover and found drain hole to be frozen over with hard ice, when unit is in a defrost cycle water Is not going down into drain pan, removed frozen ice from drain hole poured hot water down tube it cleared, unit is cooling fine, fan is blowing hard."
Near Modesto, CA 95350
Cruz
Job Details: 07/04/2020
REFRIG/SIDE-BY-S WHIRLPOOL WRS322FDAW04 "Fixed - installed new part (ice maker) it cycled water filled mold, allow 12-24 hrs for ice production, cooling and temps are working fine as well, cx ok repair."
Near Westlake Village, CA 91361
Joe
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Unit is leaking from icemaker section and has leaked onto parts. Ordering parts; ordrng 1 WPW10300024 (icemaker) and 1 WPW10308033 (motor-evap)
Near Modesto, CA 95350
Cruz
Job Details: 07/04/2020
WASHER AMANA NTW4755EW0 "Fixed- installed all new parts (drain pump,valve, cntrl elec) calibration test pass, auto test pass as well, no leaks, no codes, the appliance is working properly. Cx ok repair"
Near Camarillo, CA 93010
Joe
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Units evap fan motor is making noise. Ordering part. Customer needs a appointment after 11; ordrng 1 WP2315549 (evap fan motor)
Near Somis, CA 93066
Joe
Job Details: 07/04/2020
COMPACTOR WHIRLPOOL KTTS505ESS Units door switch is not activating will return tomorrow with switch ; ordrng 1 9871829 (switch draw tilt blk)
Near Santa Clarita, CA 91355
Raymond
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Upon arrival cx states fc door handles is loose, found handle had fallen off. Secured handle, tested unit functions as designed."
Near Los Angeles, CA 91406
Randy
Job Details: 07/04/2020
LAUNDRY WHIRLPOOL WTW8040DW0 Unit is 5 years old. Unit has pop so I’m ordering parts needed. ; ordrng 1 W10861714 (hinge) and 1 W11023747 (hinge RIGHT. ) and 1 W11101059 (lid)
Near Los Angeles, CA 91324
Randy
Job Details: 07/04/2020
DISHWASHER MAYTAG MDB8979SFZ2 Found dishwasher not washing. Pump motor dead. Ordering motor. ; ordrng 1 WPW10591570 (pump&motor)
Near Riverside, CA 92507
Kevin
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit getting humidity in RC. I found damaged RC door gaskets. Removed and replaced door gaskets. Tested unit. All tests good.
Near San Luis Obispo, CA 93401
George
Job Details: 07/04/2020
WASHER WHIRLPOOL WFW5620HW Found washer leaking front bottom door removed door reposition retested check out ok complete no dents or dings cause by tech.
Near Hilmar, CA 95324
Cruz
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Need more work- found puddle of water in ff bottom liner, found drain hole frozen over with hard causing water not to drain down into pan, need to order a extension for unit. ; ordrng 1 W11084807 (extension)"
Near Modesto, CA 95351
Cruz
Job Details: 07/04/2020
DRYER MAYTAG MEDB766FW0 "Need more work- found unit screeching and thumping during any cycles, found start button on cntrl panel not working properly, cx said it takes several times for start button to respond. Ordering parts for unit. ; ordrng 1 4392067 (dryer repair kit) and 1 W11042482 (panel-cntl)"
Near Santa Clarita, CA 91354
Raymond
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Upon arrival cx states they pulled unit out and left wheel broke. Found broken left wheel cracked right front wheels. Needs wheels.; schdld next appmnt for 7/23 THU !
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/04/2020
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 "Upon arrival cx states unit has issues with ice production, unit also has frost on back wall. Service pointer provided in dispatch notes is old and outdated, pointer that must be followed is W11033419D. Found main control version 6.0.0, ice maker outdated, prior company has not followed pointer. Ordering parts per SP.; 1 W10815735 (cover-evap) and 1 W10888882 (icemaker) and 1 W10908836 (valve) and 1 W10918848 (cntrl-elec) and 1 W11332011 (CONTROL)"
Near Visalia, CA 93291
James
Job Details: 07/04/2020
M/W OTR WHIRLPOOL UMV1160CW8 Replaced parts and tested unit. Light now working as intended and customer approves functions at this time.
Near Shafter, CA 93263
James
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Eplaced ui and defused. Unit fans kiscked on and unit is cooling as intended.
Near San Luis Obispo, CA 93401
George
Job Details: 07/04/2020
REFRIGERATOR MAYTAG MRT118FFFM04 Found refrigerator constantly running at times over freezing in freezer ok to order control box.; ordrng 1 W11024683 (cover-evap) and 1 W11353815
Near Bakersfield, CA 93308
James
Job Details: 07/04/2020
DISHWASHER KITCHENAID KUDS30IXWH2 Replaced parts and tested unit. Unit now working as intended.
Near , CA 93636
Timothy
Job Details: 07/04/2020
WASHER WHIRLPOOL WTW8000DW5 Installed control. Calibrated unit and ran a service cycle. unit checks ok.
Near Upland, CA 91784
Tyler
Job Details: 07/04/2020
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated that doorhandles were loose. Fixed loose doorhandles tested all works good at this time.
Near Madera, CA 93636
Timothy
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS311SDHT01 Installed part recommended byWPTS. Called WPTS to see exactly where they wanted the part installed. They said as close to the dispenser as possible and that the part would actually fit behind the dispenser control*. Customer was told that WP was waiting for this part to be installed before they could put this unit up for review.
Near San Luis Obispo, CA 93401
George
Job Details: 07/04/2020
KITCHEN WHIRLPOOL WDT730PAHZ0 Found dishwasher top adjuster broken ok to order adjuster.; ordrng 1 W10712395 (adjuster)
Near Upland, CA 91784
Tyler
Job Details: 07/04/2020
DRYER WHIRLPOOL MGDB765FW0 Customer stated that dryer will not heat. Removed and replaced coils igniter and thermal cutoff. Tested all works good at this time.
Near Grover Beach, CA 93433
George
Job Details: 07/04/2020
RANGE WHIRLPOOL WFC310S0ES4 Found burner arching wen trying to turn unit on need to replace control board and elements ok to order. ; ordrng 1 W11122536 (cntrl-elec) and 1 W11396790 and 1 W11396792
Near Nipomo, CA 93444
George
Job Details: 07/04/2020
MICROWAVE JENN-AIR JMC2430WS02 F4e4 found unit error f4e4 bad humidity sensor ok to order .; ordrng 1 W10460457 (sensor)
Near Nipomo, CA 93444
George
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found refrigerator wen dispensing water ice maker also fills leaks out of door ok to order parts.; ordrng 1 W11330971 and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
Near Los Angeles, CA 91343
Raymond
Job Details: 07/04/2020
DISHWASHER WHIRLPOOL WDF510PAYS8 "Replaced pads and tested, unit functions as design3d."
Near Terra Bella, CA 93270
James
Job Details: 07/04/2020
WASHER WHIRLPOOL WTW5000DW2 Found unit buzzing while powered off and control panel non responsive. Ordering new main board. Will return when parts arrive. ; ordrng 1 W11116590 (cntrl-elec)
Near Porterville, CA 93257
James
Job Details: 07/04/2020
WASHER MAYTAG MVWB765FW2 "Fund u into unable to spin due ring cycle. Ordering new stator, rotor, clutch, and slider. Will return when parts arrive. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)"
Near Porterville, CA 93257
James
Job Details: 07/04/2020
FREEZER KITCHENAID KRMF706ESS01 "Found unit with ice ball in evaporator area. Possible restriction in sealed system. Requesting sealed system tech to complete repairs. Ordering compressor, evap, drier, right side rail replacement and screws for back panel. Tech will return when parts arrive. ; ordrng 4 67006425 (screw)s and 1 W10625070 (bracket) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Fresno, CA 93720
Irvin
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed power. Put unit in test 4. Replaced frezer evap coils. Charged system. All pressures holding. All ops appear normal.
Near Fresno, CA 93711
Irvin
Job Details: 07/04/2020
RESIDENTIAL REFR KITCHEN AID KRMF606ESS01 "Cx is having knocking noise from the rear of the unit. Found the valve is making a noise during fill. Replaced valve, cycled ice maker. Passed. All ops normal. ; used 1 W10341329 (VALVE) from stock"
Near Fresno, CA 93722
Irvin
Job Details: 07/04/2020
RANGE WHIRLPOOL WFE550S0HZ0 ")Range control has an F1/E0- ERROR CODE. Removed power from range replaced control board. Com0,reed assembly. Powered unit test for operation, passed. All ops normal."
Near Moorpark, CA 93021
Joe
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Replaced door and tested unit job complete
Near Topanga, CA 90290
Isidore
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Found top freezer door, out of alignment loosen upper door hinge and reset door to customer satisfaction, refrigerator door has some foam coming out of top door trim cap, removed foam to customer satisfaction. Refrigerator working at this time."
Near Calabasas, CA 91302
Isidore
Job Details: 07/04/2020
DRYER MAYTAG MHW5630HW0 "No codes found, test wash drain ok, test washer found codes second time ok. Unable to duplicate any problems at this time."
Near Los Angeles, CA 91344
Raymond
Job Details: 07/04/2020
OVEN KITCHENAID KEBS109BSP00 Upon arrival unit went out again. Quoted for blower replacement. Cx approved. 288.83 due.; ordrng 1 WPW10260254 (blower) and 1 WPW10545255 (fuse-thrml)
Near Los Angeles, CA 91403
Antonio
Job Details: 07/04/2020
RESIDENTIAL REFR KITCHEN AID KRFC300ESS01 Checked unit and temps. Checked damper control operation. Condenser needs cleaning recommended to client to clean it. Working ok.
Near Los Angeles, CA 91344
Raymond
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Upon arrival cx states unit not making ice, twist tray motor siezed. Ice bucket switch shorted. Needs UI, front cover and ice maker.; ordrng 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt) and 1 W11130216 (cntrl-elec)"
Near Guadalupe, CA 93434
George
Job Details: 07/04/2020
DRYER MAYTAG MGD5630HW0 Found dryer checking ok customer concern noisy wen running reposition right foot retested check out ok complete no dents or dings cause by tech.
Near Upland, CA 91784
Tyler
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Customer stated that the left door switch is not working. Removed and replaced switch found lights still not coming on. Found broken wire in cabinet. Customer said he was taking unit back to Howard’s.
Near Fresno, CA 93711
Irvin
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 CX says the water spigot is leaking. Reoccurring issue. Replaced valve internal and external. DUSTIN/ TECHLINE- (SR#7728230278)replace the connector under the hinge cover. ; ordrng 1 W10698203 (rail-mulln) and 1 WP2314271 (connector)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the unit is making ice slow. Cycle tested ice maker and found unit makes ice and fills. Lowered temps and turned fast ice on. Customer to monitor.
Near Fontana, CA 92336
Tyler
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the unit is dispensing water slow. Found defective filter causing slow fill. Removed filter and tested all works good at this time. Customer to purchase new filter.
Near Fresno, CA 93711
Irvin
Job Details: 07/04/2020
WASHER WHIRLPOOL WTW4900BW1 Removed power. Replaced test failed. Tub and gearcase not aligning. ; ordrng 1 W10521298 (spin basket) and 1 W10528947 (drive hub kit) and 1 WPW10215115 (washplate)
Near Fresno, CA 93711
Irvin
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KRSF705HBS00 Cx says the 11 day fridge is not cooling. The unit clicks at the fresh food dampener. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near Los Angeles, CA 91604
John
Job Details: 07/04/2020
DRYER WHIRLPOOL MGDE500VW2 Customer had the parts upon arrival. Paid by check. The drive belt was broken and the idler pulley was worn out. Replace the drive belt and idler pulley. The dryer tested good at this time.
Near Los Angeles, CA 91316
Randy
Job Details: 07/04/2020
LAUNDRY WHIRLPOOL WTW5000DW3 Customer concerned unit leaking ran diagnostic no faults found leaking from her water tank next to her washer. Cx instruct on use and care working as designed and no leaks Job compe
Near Templeton, CA 93465
Tom
Job Details: 07/04/2020
WASHER MAYTAG MVWB865GW0 "Installed Agitator, ran diagnostic tests, all components functional. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Fontana, CA 92335
Tyler
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM00 Customer stated that the unit is not cooling. Found compressor is kicking on and off. Ordering compressor in stock.; ordrng 1 WPW10466675 (compressor)
Near Templeton, CA 93465
Tom
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed LED Module, all lights now functional, check okay. No damage to unit or home from tech, job complete."
Near Riverside, CA 92509
Kevin
Job Details: 07/04/2020
REFRIGERATOR MAYTAG MFX2570AEM0 Unit not making ice and light not coming on in FC. I found failed ice maker and failed FC door switch. Needs new style ice maker and new door switch. Removed and replaced door switch and ice maker. Tested unit. All tests good.
Near Riverside, CA 92509
Kevin
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Unit not making ice, leaking and freezing food in RC. I found ice maker mold fell off and is causing leak when ice maker tries to cycle. Failed ice maker. I found out of range thermistor and diffuser not closing all the way causing food to freeze. Unit needs ice maker, diffuser and RC thermistor.removed and replaced diffuser, ice maker and thermistor. All tests good."
Near Los Angeles, CA 91356
Randy
Job Details: 07/04/2020
RANGE KITCHENAID KGCU467VSS02 Found unit leaking gas. Found unit cracked regulator Scheduled for Thursday. ; ordrng 1 W11106948 (regulator)
Near Modesto, CA 95356
Lance
Job Details: 07/04/2020
KITCHEN WHIRLPOOL WDT730PAHZ0 "Installation issue, as well as plumbing issue, found unit not draining due to debris inside air gap. Removed debris from air gap, then noticed under sink lots of water in area. Instructed customer to contact a plumber for further help. Possible leaking from faucet per customer separate issue."
Near Los Angeles, CA 91356
Randy
Job Details: 07/04/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 F1e4 microwave power relay. ; ordrng 1 W11033422 (interlock) and 1 W11132989 (harns-wire) and 1 W11261167 (cntrl-elec) and 1 W11325604 (INVERTER ) and 1 W11356970 (HARNESSS) and 1 W11356990 (HARNESS)
Near Los Angeles, CA 91436
Randy
Job Details: 07/04/2020
DISHWASHER KITCHENAID KUDS25SHBL1 "Found front panel turns on by itself just starts customer cannot change cycles ; ordrng 1 W10757838 (cntrl-elec)"
Near Los Angeles, CA 91423
Randy
Job Details: 07/04/2020
OVEN JENN-AIR JGRP548HL00 Cx concerned keeps beeping found front panel blinking upon arrival. Loose front panel as well ordering kit. ; ordrng 2 W11219188 (UI)s and 1 W11415766 (KIT)
Near Bradley, CA 93426
Tom
Job Details: 07/04/2020
DRYER - GAS WHIRLPOOL WGD9470WW2 "Found unit screeching, also with manual rotation. Visual inspection shows damage to Idler Arm, order and replace Dryer Repair Kit with Idler Arm. Customer states that unit is not drying, prior to noise, resistance and continuity check of safety devices shows good at board. Order and replace Control Board, order Thermal Cutoff, Exhaust Thermistor, Thermal Fuse, Hi Limit Thermostat, Ignitor, and Coils to have on hand.; ordrng 1 279311 (ignitor kit & bracke) and 1 4392067 (dryer repair kit) and 1 W10837240 (idler pulley) and 1 WP3391912 (thermostat) and 1 WP3392519 (thermal fuse) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor) and 1 WPW10256719 (cntrl-elec) and 1 WPW10328463 (coil-valve)"
Near San Gabriel, CA 91775
Juan
Job Details: 07/04/2020
WASHER WHIRLPOOL WTW5000DW1 "Replaced wash plate and suspension rods. Checked ops, unit is working fine."
Near Paso Robles, CA 93446
Tom
Job Details: 07/04/2020
WASHER WHIRLPOOL MVWC565FW2 "Customer states unit is still making noise, unable to recreate noise, customer states only during Spin. Order and replace Suspension, Splutch, and order Control Board to have on hand./Splutch - (W10721967)Suspension - (W11130362)Control Board - (W11399433)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10721967 (drive pulley) and 1 W11130362 (suspension) and 1 W11399433 (CNTRL-ELEC)"
Near Merced, CA 95341
Kenneth
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Installed diffuser. Vacuumed condenser coils tested unit. Unit is now eorking properly.
Near Atwater, CA 95301
Kenneth
Job Details: 07/04/2020
DISHWASHER MAYTAG MDB8989SHZ0 Unit not draining. Unit had a blockage deep in drain hose. Removed abd tested. Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 07/04/2020
WASHER WHIRLPOOL WFW85HEFC1 Found unit not draining water. Found that peg in connector was backed out and not fully secured into connector. Fully secured. Tested. Unit is working properly. Customer approves function.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 07/04/2020
REFIRGERATOR WHIRLPOOL WRF540CWHZ01 Customer was concerned of condensation in the freezer compartment. I checked the unit and I found most of the freezer compartment frosted up due to gaps around the door gasket. Removed the freezer door and manually remove all the frost around. I reinstalled the door and adjusted the door gasket. Tested ok.
Near Visalia, CA 93277
Chase
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cx concerned that unit is dispensing out warm water. Confirmed water is coming out at a normal temp. Adjusted temps in RC and FC. All ops now testing out normal. Job complete.
Near Los Angeles, CA 91401
Raymond
Job Details: 07/04/2020
REFIRGERATOR KITCHEN AID KSC23C8EYY02 "Upon arrival cx states unit not cooling properly. Temps in rc at 42 fc is 15. Silver evap on rc side. .; ordrng 1 W10309988 (compressor) and 1 WP978025 (valve) and 1 WPW10643261 (evaporator)"
Near Riverside, CA 92505
Kevin
Job Details: 07/04/2020
DRYER - GAS WHIRLPOOL MGDB835DW3 "Unit not starting, went it does start it makes a loud squealing sound and damaged clothes. I found failed user interface not being responsive, failed rollers and idler causing noise, and clothes being damaged by heat duct. Unit needs interface, repair kit and heat duct. Ordering parts.; 1 4392067 (dryer repair kit) and 1 W11099769 (overlay) and 1 W11129538 (duct-air)"
Near Visalia, CA 93277
Chase
Job Details: 07/04/2020
WASHER MAYTAG MVWC565FW0 Cx concerned that unit is making grinding noise during agitation cycle. Ran through diagnostics found loose bolt on cam assembly. Tightened down and unit no longer making grinding sound. All functions testing normal. Job complete.
Near Los Angeles, CA 91342
Randy
Job Details: 07/04/2020
WASHER WHIRLPOOL WTW5000DW1 Removed and replaced all parts. Tested unit. Now working as designed. Didn’t need pump. Cx approved. Job complete.
Near Escalon, CA 95320
Lance
Job Details: 07/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "4-3 error pump motor failure- unit motor not starting. Need to re route with parts for repair. 3 cup test failed, no water reaching top rack.; ordrng 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)"
Near Riverside, CA 92504
Kevin
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Recall on TF. Unit not cooling in both compartments. I found frozen over evaporator. Put unit into diagnostic and tested defrost system and found heater works in diagnostic. Failed main control not sending voltage for defrost. Removed and replaced main control. Tested unit. All tests good.
Near Modesto, CA 95356
Lance
Job Details: 07/04/2020
WASHER MAYTAG MVWC565FW1 "Needs work- found multiple issues. Unit over filling with water indicating contro, board issue. Also, found agitator stripped causing loud abnormal noise as well as not agitating properly. We need to re route with parts for repair. Some parts say out of stock, advised customer on extended wait time.; ordrng 1 W10528947 (drive hub kit) and 1 W11161960 (agitator) and 1 W11162438 (cntrl-elec)"
Near Modesto, CA 95350
Lance
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Needs work- found icemaker assembly broken, as well as missing screws to ice maker assembly. Need to re route with parts; ordrng 1 4317943 (icemaker only) and 3 WP489478 (screw)s"
Near Perris, CA 92571
Kevin
Job Details: 07/04/2020
WASHER WHIRLPOOL MVWC565FW Unit not spinning. I tipped unit back and found broken belt. It looks like the belt was not on straight from factory and it got cut in half. Removed and replaced belt. Tested unit. All tests good.
Near Azusa, CA 91702
Stephen
Job Details: 07/04/2020
WASHER WHIRLPOOL WTW5000DW3 "Replaced control, shifter, and belt. Found line voltage drops from 118V to 98V. Instructed customer to call electrician. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Near Calabasas, CA 91302
Isidore
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL KBFN402ESS02 "Installed customer supplied leds modules in top refrigerator panel, led lights working at this time"
Near Los Angeles, CA 91604
John
Job Details: 07/04/2020
FREEZER WHIRLPOOL WRT311FZDW01 The track holder that holds the meat drawer in position split in half. Replace the track holder on the top shelf assembly. The drawer tested good. Note the pictures I took.
Near Fresno, CA 93722
Irvin
Job Details: 07/04/2020
WASHER MAYTAG MVWC565FW1 "Removed power. Replaced failed gearcase. The shaft was moving up and down. Assembled unit. Calibrated unit, passed. Ready."
Near Riverside, CA 92504
Kevin
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL KBFO42FTX00 "Control board kit is still not matching up. Missing yellow, white/brown connector. Called tech line. Sr#7728233031 they said to order part again directly from whirlpool that the part we are ordering should be it. Ordering part again. ; schdld next appmnt for 7/9 THU !"
Near Los Banos, CA 93635
Kenneth
Job Details: 07/04/2020
WASHER WHIRLPOOL MHW6630HW0 Installed stator. Tested unit. Unit is now eorking properly. Customer approves function at this time.
Near Riverside, CA 92508
Kevin
Job Details: 07/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 " unit didn’t defrost. I tested bi metal, bi metal is now not shorted. I traced wires back to board and found failed heater circuit on main control. Gave customer estimate for board. ; ordrng 1 W10789393 (cntrl-elec)"
Near Riverside, CA 92506
Kevin
Job Details: 07/04/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Top of door skin is sticking out further than bottom. Door skin that was installed is defective. Needs another door skin. Ordering part. ; ordrng 1 W10800786 (door-skin)
Near Perris, CA 92570
Kevin
Job Details: 07/04/2020
DRYER WHIRLPOOL WGD4800BQ2 Part list was wrong and I ordered the wrong timer. I took part number off of timer and reordered. ; ordrng 1 WPW10185981 (timer)
Near Burbank, CA 91505
Leon
Job Details: 07/04/2020
KITCHEN WHIRLPOOL KDTM404KPS0 Cx states that top rack shelf is not opening properly.After running diagnostic check find that nothing wrong with the unit Tried to open and close top shelf several times working very smoothly.Unit working properly as designed
Near Glendale, CA 91201
Leon
Job Details: 07/04/2020
DRYER MAYTAG MGD6000AW1 Cx states that unit is not working properly.After running diagnostic check find that drum is cracked.
Near Covina, CA 91723
Stephen
Job Details: 07/04/2020
RANGE - ELECTRIC WHIRLPOOL WFE320M0EW2 "Unit was not installed upon arrival. Found terminal block and pigtail burnt. Needs terminal block, main wire harness. Management to provide new pigtail( 50A 3 wire ). Instructed manager to have receptacle and pigtail replaced with 50A 4 wire pigtail and receptacle. ; ordrng 1 W10245259 (TERMINAL BLOCK) and 1 W11416847 (HARNESS- MAIN)"
Near Fontana, CA 92335
Tyler
Job Details: 07/04/2020
DRYER MAYTAG MEDB835DW3 Customer stated that the unit is making noise. Found failed rollers. Ordering rollers and idle pulley in stock.; ordrng 1 12796401 (rail-centr) and 6 WPW10314173 (support)s