Near Los Angeles, CA 90065
Leon
Job Details: 07/20/2020
RANGE - ELECTRIC WHIRLPOOL KFGD500EBS00 Cx states that unit is not working properly.After running diagnostic check find that ignitor bake is bad ; ordrng 1 WP7432P143-60 (igniter- b)
Near Los Angeles, CA 91324
Randy
Job Details: 07/20/2020
DISHWASHER MAYTAG MDB8979SFZ2 Removed and replaced motor now working as designed job complete.
Near Los Angeles, CA 90042
Leon
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Cx states that unit is not working properly.Cx states that ice is not working After running diagnostic check find that unit has a defrost issue and ice buildup next to evaporator in freezer section Cx will defrost 1 day prior ; ordrng 1 W10793298 (icemaker) and 1 WPW10128551 (evaporator fan motor)
Near Farmersville, CA 93223
James
Job Details: 07/20/2020
WASHER WHIRLPOOL MVWB765FW4 F9e1 drain problem. Inspected unit and found drain hose connected to garden hose running out into back yard. Tested unit and unit passed all tests unit drained slowly due to lack of syphon. Instructed customer to proper drainage importance. Unit is working as intended when hooked to proper drainage.
Near Modesto, CA 95356
Lance
Job Details: 07/20/2020
WASHER MAYTAG MVWC565FW1 "Fixed- removed agitator, (sawed off). Replaced faulty stripped drive hub. Replaced agitator. Ran calibration and passed. Auto test passed, unit is now fully operational and working as designed"
Near Visalia, CA 93291
Frank
Job Details: 07/20/2020
WASHER WHIRLPOOL WFW560CHW0 Customer stated not locking Performed diagnostics F5E3 Door lockWill order part; ordrng 1 W11316250 (latch)
Near Los Angeles, CA 91342
Raymond
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Upon arrival cx states unit not cooling rc. Fc fine. Found shorted evap motor. Motor not running. Needs evap motor.; ordrng 1 W11024089 (motor-evap)"
Near Bakersfield, CA 93308
James
Job Details: 07/20/2020
DRYER MAYTAG MGDC465HW0 Found unit with short heating cycles. Removed vent and unit worked as intended. Customer needs vent cleaning service to remove clog n exhaust vent.
Near Rialto, CA 92376
Tyler
Job Details: 07/20/2020
WASHER MAYTAG MVWB835DW0 Customer stated that the unit it’s flashing on and off found air code for the lid lock ordering lid lock may possibly still need to control; ordrng 1 W10810403 (lid lock assy)
Near Fresno, CA 93720
Timothy
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Called WPTS(Bruce) Tech support says this is a cosmetic issue and is only to be addressed under 30 days. Tech support did not seem to understand that I had already ordered the door, I stated I did and the part I was ordering the door for was not on the door, and discovered the part I needed was not on the door when I received it . That was the whole point of the call, to find a part # . Replaced cover, there is still a gap. It looked like a flaw to me but since the new part did not correct it I have to assume that is just how they are made. Customer is not content with the gap between the cover and the FC door and will call WP about this. I have tried to speak with WP"
Near Visalia, CA 93292
Enrique
Job Details: 07/20/2020
WASHER MAYTAG MVWB765FC3 "Installed slider , performed calibration . All functions tested normal , no leaks ."
Near Santa Maria, CA 93455
George
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Part not in, ok to reschedule.
Near Hanford, CA 93230
Enrique
Job Details: 07/20/2020
WASHER WHIRLPOOL MHW6630HC0 "Inspected whirlpool front load washer . Customer concerns , not draining all the water out . In diagnostics found long drain error . Obstructed pump , removed obstruction . All functions tested normal , no leaks ."
Near Azusa, CA 91702
Jaime
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Found refrigerator cooling properly in the freezer and in the fresh food compartment. The light in the freezer was off due to a frozen switch. Light bulb is good. The problem is that freezer door is not open often.
Near Santa Ynez, CA 93460
Jim
Job Details: 07/20/2020
FREEZER KITCHEN AID KDDO24CVX00 Replaced customer wire harness. Unit tested ok
Near Dinuba, CA 93618
Jonathan
Job Details: 07/20/2020
WASHER AMANA NTW4516FW3 Found drive pulley stripped and actuator not responding replaced tested working to spec
Near Tulare, CA 93274
Enrique
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB00 "Inspected whirlpool refrigerator . Customer concerns , water leaking from freezer . Found clogged drain tube , installed new drain tube . All functions tested normal at time of service , no leaks ."
Near Earlimart, CA 93219
James
Job Details: 07/20/2020
REFIRGERATOR MAYTAG MFW2055FRZ00 Unit needs new rack for freezer door left side. Rack jammed and not sliding back all the way. Part 19 left hand side on Marc one freezer door breakdown. Found part number via repair parts list. Ordering new slides. Will return when parts arrive. ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Oakdale, CA 95361
Lance
Job Details: 07/20/2020
DRYER MAYTAG MEDB765FW0 on arrival found unit unresponsive. 242vac at dryer and not turning on. Replaced control board dryer runs but centrifugal switch on motor shuts unit down. Need to re route with new motor. Allow 2hrs for repair ; ordrng 1 W11089306 (overlay) and 1 WPW10508324 (motor-drve)
Near Fresno, CA 93727
Timothy
Job Details: 07/20/2020
OVEN WHIRLPOOL MER6600FZ2 I do not have many of these parts.
Near Turlock, CA 95380
Cruz
Job Details: 07/20/2020
WASHER MAYTAG MVWP575GW0 "Fixed- installed new part (cntrl elec) calibration pass, auto test pass as well, no codes, no leaks, the appliance is working as designed. Cx ok repair."
Near Turlock, CA 95380
Cruz
Job Details: 07/20/2020
DRYER MAYTAG MEDB835DC4 "Fixed- installed new parts (wire, cntrl elec) tested unit in a high heat cycle it heated fine, no codes, runs quiet, the appliance is working fine. Cx ok repair."
Near Hanford, CA 93230
Enrique
Job Details: 07/20/2020
DRYER WHIRLPOOL WHD3090GW0 Whirlpool dryer received with broken terminal block . I didn’t receive the part . Please schedule new appointment .; schdld next appmnt for 7/21 TUE !
Near Clovis, CA 93611
Timothy
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Called WPTS( 7728346797) we went through some tests. The valve is letting the correct amount of water through (2 oz) and the IM is cycling. Told to unplug the unit and erase the E5 code. To order a fill tube heater and to back this up with perma-gum.; ordrng 1 212643 (sealer-gum) and 1 W10843055 (cntrl-elec) and 1 W11087201 (heater)
Near Bakersfield, CA 93308
James
Job Details: 07/20/2020
WASHER MAYTAG MHW8200FW0 Unit has e1f1 acu error. Ordering new acu. Will return when parts arrive. ; ordrng 1 W11201292 (cntrl-elec)
Near Santa Maria, CA 93454
Jim
Job Details: 07/20/2020
WASHER WHIRLPOOL MVWB765FW0 Replace lid lock bezel. Unit tested OK
Near Fresno, CA 93730
Timothy
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer states the ice is slow the unit looses its ability too cool. The ice melts, the fridge is warmer than set temp , the ice cream washl 8.8-23k ohm in ice water. Called (7728348347) and was told to complete service pointer W11092686E. Found the RC evaporator is frosted over. This service pointer takes about 1.5 hours to complete . Customer states the evaporator harness and fan have been replaced already this leads me to believe some version of this service pointer has been performed before. I can not see any history of this .; ordrng 1 W11087438 (motor-evap)"
Near Orcutt, CA 93455
Jim
Job Details: 07/20/2020
MW OVEN COMBO WHIRLPOOL KEMS309BSS01 The unit is not getting 240 volts to it. The black wire is broken between the breaker box and the electrical box behind the oven
Near Fresno, CA 93720
Timothy
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 IM failed the harvest test. It would reach the break point and then the IM starts to knock. Checked harness under the door and noticed it was regaled. Removed tape and checked for broken wires. At some point the IM went back to home position. Retested and found the IM doing the same thing. I have continuity through the harness when checking for resistance. But the only time the IM resets is when I am manipulating the harness.; ordrng 1 LW11202405 (dor-fip) and 1 W10873791 (icemaker)
Near Altadena, CA 91001
Francisco
Job Details: 07/20/2020
DRYER WHIRLPOOL MGDB765FC0 "Retrieved error code f2 e1/ cleared code/ Checked unit found flame coming on and off as it should. Vent is also clear, showed cx how to adjust dryness level on unit for the results she wants."
Near Bakersfield, CA 93312
James
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ "Unit has unresponsive ice maker and damage to lever. Ordering replacement icemaker. Will install icemaker, water valve and control board when parts arrive. ; ordrng 1 W10873791 (icemaker)"
Near Lompoc, CA 93436
Jim
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW5000DW1 Outer tub is broken at the strut. Transmission is grinding and dragging. Agitator will not come off; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 W11219115 (OUTER TUB)
Near Hughson, CA 95326
Lance
Job Details: 07/20/2020
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM03 "Tech line sr#7728349962Needs work- found 2 issues. Led light flickering . Needs new LeD board per testing with tech line. Also Techline request new P trap and clearing of drain ad ice buildup on return. ; ordrng 1 W10830288 (cntrl-elec) and 1 W11084807 (extension)"
Near Tulare, CA 93274
Enrique
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW4950XW2 "Washer not advancing wash cycles . In diagnostics found shifter fault . installed new shifter , ran quick wash test , didn’t complete cycle , control shuts off . Need new central electric . ; ordrng 1 W10480261 (cntrl-elec)"
Near Atwater, CA 95301
Cruz
Job Details: 07/20/2020
WASHER WHIRLPOOL WFW6620HC0 "File # 7728349841 Robert from whirlpool tech line said to replace the drawer assembly due to soap draining out when water is filling, checked unit for codes found none, auto test pass, going to order parts for unit. "
Near Tulare, CA 93274
Frank
Job Details: 07/20/2020
DRYER WHIRLPOOL WGD94HEXW1 Customer stated making loud screeching noise Performed diagnostics Loud screeching noiseDryer repair kit part# - 4392067; ordrng 1 4392067 (dryer repair kit)
Near Modesto, CA 95350
Cruz
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW4816FW2 "Need more work- found unit to be stuck on wash not advancing, checked unit for codes and found f3e2 inlet temperature valve, cold water is trickling into wash basket, diagnostic test pass, ordering parts for unit. ; ordrng 1 W11170319 (cntrl-elec) and 1 W11210459 (valve)"
Near Turlock, CA 95382
Cruz
Job Details: 07/20/2020
COMPACTOR WHIRLPOOL GX900QPPS6 "Need more work- found start button to be stuck causing unit not to turn on, only problem with unit. ; ordrng 1 WP9871824 (switch-off)"
Near Duarte, CA 91010
Andy
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY03 Moved call and I called customer ; schdld next appmnt for 7/17 FRI !
Near Bakersfield, CA 93314
Chase
Job Details: 07/20/2020
DISHWASHER MAYTAG MDB4949SHZ0 Confirmed voltage at outlet but no voltage gettin to control board. Ordering board. ; ordrng 1 W11225084 (CONTROL) and 1 W11395600 (Ui)
Near Santa Maria, CA 93455
Jim
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Need control damper to prevent food from freezing and freezer door rails to prevent frost ; 1 W10330991 (bracket) and 1 W10330993 (bracket) and 1 W10594330 (elect damper)
Near Los Angeles, CA 91423
Randy
Job Details: 07/20/2020
OVEN JENN-AIR JGRP436WP02 Found oven clock won’t follow time. Slow. Replacing front control. Cx glass. Cracked during self clean. ; ordrng 1 WPW10188327 (glass-door) and 1 WPW10226005 (glass-door) and 1 WPW10464535 (cntrl-elec)
Near Bakersfield, CA 93312
Erick
Job Details: 07/15/2020
REFRIGERATOR AMANA ASI2175GRS "Cycled unit and found freezer completely frozen causing poor airflow. Ranndidasitics andnfound unit not going into defrost, board is having a hard time getting into diagnostics. Unit will need new control and heater replaced.; ordrng 1 W10384183 (thermistor ) and 1 W11405276 (HARNESS) and 1 WPW10495967 (heater)"
Near Palmdale, CA 93550
Patrick
Job Details: 07/15/2020
MICROWAVE WHIRLPOOL WMH53520CF5 "Customer having open close door issue. Needs switch kit and a handle witch customer is paying for ; ordrng 1 W10827046 (handle,door (ss)) and 1 W11244490 (interlock)"
Near Hanford, CA 93230
Enrique
Job Details: 07/15/2020
WASHER WHIRLPOOL WTW7500GC2 "Inspected whirlpool washer . Customer concerns , UI displaying LF . Shorted valve .; ordrng 1 W11165546 (valve)"
Near Clovis, CA 93619
Timothy
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Door alignment off causing frost and condensation.. Reset door . Door closing correctly.
Near Hanford, CA 93230
Enrique
Job Details: 07/15/2020
WASHER MAYTAG MVWB765FW3 Maytag washer displaying LF error code ( shorted valve ) .; ordrng 1 W11165546 (valve)
Near Los Angeles, CA 90077
Isidore
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Found evaporator fan motor WP2315539 not turning, removed back freezer panel, frost pattern ok , defrosted return air port, removed old evaporator fan motor and installed new evaporator fan motor, reinstalled rear panel, test refrigerator operation. Refrigerator and freezer working at this time, customer advised to let refrigerator stabilize for 24 hours, before use."
Near Dinuba, CA 93618
Jonathan
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found evap fan not spinning to proper speed needs evap asm this is different issue ; ordrng 1 W11224591 (motor-evap)
Near Fontana, CA 92335
Kevin
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated the unit is freezing in RC and not making ice. I cleared restriction in ice maker. Cycled ice maker. All tests good. Took temp reading in RC and FC temps are normal. All tests good.
Near Santa Clarita, CA 91390
Raymond
Job Details: 07/15/2020
OVEN KITCHEN AID KEBS107SSS04 "Upon arrival cx states unit doesn’t heat properly. Tested and found only broil element heating for bake preheat. Removed 7nit from wall and homed bake element. Element open. Replaced hidden bake element, and reinstalled unit. Tested, unit functions as designed."
Near Visalia, CA 93291
Enrique
Job Details: 07/15/2020
WASHER WHIRLPOOL WFW6620HW0 "Inspected whirlpool front load washer . Customer concerns , leaking underneath . I ran quick wash , at end of cycle found no leaks . I informed the customer that it could be water dripping after opening the door , customer agreed . Job complete , no leaks at time of service ."
Near Reedley, CA 93654
Jonathan
Job Details: 07/15/2020
DRYER AMANA NED4655EW1 Found thermal block shorted needs thermal block; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 3397659 (termial block)
Near Corcoran, CA 93212
Enrique
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Whirlpool refrigerator door not leveled . I adjusted the refrigerator levelers . Now all functions work as designed .
Near Dinuba, CA 93618
Jonathan
Job Details: 07/15/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Tested found door not shutting replaced latch also unit needs to be cleaned has hard water spots
Near Orange Cove, CA 93646
Jonathan
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found valve bad replaced also filter plugged
Near Reedley, CA 93654
Jonathan
Job Details: 07/15/2020
WASHER WHIRLPOOL MVWB850YG1 Found hub nut stripped and drain pump bad .customer decline repair
Near Redlands, CA 92373
Rod
Job Details: 07/15/2020
RESIDENTIAL REFR KITCHEN AID KRFC302ESS00 Dodo or seal tornConfirmed and also found that damper assembly is excessively noisy. Ordering seals and damper assmbly; ordrng 2 W10830046 (gasket-fip)s and 1 WPW10594329 (control)
Near Glendora, CA 91741
Jaime
Job Details: 07/15/2020
WASHER MAYTAG MVWB765FW0 "Installed the new banquet, instructed by tech support . But, washer don’t wash. Spin ok. Ordering motor WASHER MACHINE HAS BEEN REBUILT, AND STILL NOT WORKING; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch)"
Near Parlier, CA 93648
Jonathan
Job Details: 07/15/2020
DRYER WHIRLPOOL MGDC400VW0 Installed motor and pulley tested working to spec
Near Fresno, CA 93727
Jonathan
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Sr 7728302985 apon arrival nothing in fresh food section was frozen called tech tested components passed found stuff pushed to back wall tech said that will cause freezing issues in refer unit is working as designed
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 07/15/2020
M/W OTR WHIRLPOOL WML55011HS3 "Replaced the interlock assembly. But, door don’t open need main board; ordrng 1 W11129648 (cntrl-elec)"
Near Moreno Valley, CA 92553
Rod
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Icemaker not producing and leaks water into freezer. Confirmed Icemaker coating chipping and flakingallowing water into head and out into freezerReplaced icemaker with no leaks no abnormal opPaid 230.16. C/C 3266885440; pckd up 1 WPW10300024 (icemaker)
Near Yucaipa, CA 92399
Rod
Job Details: 07/15/2020
WASHER MAYTAG MVW6230HW0 Starts a second wash without selectingConfirmed Found that possible self correction triggered which is not an explained issue in operators guide. Rest product and as designed operation seems to have returned.
Near Redlands, CA 92373
Rod
Job Details: 07/15/2020
FREEZER KITCHENAID KRFF507EWH01 Not cooling sufficiently in refrigerator compartment Freezer temp at 3 degrees with no seal issues. Confirmed Ffd defrost system failureWill need thermistor assembly and electronics replaced with consumer defrosting for at least 3 days. Declined at this time
Near Montebello, CA 90640
Juan
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "A few spills in the fresh food compartment dripped down into the freezer through the air return vents. Drain hole and tube got clogged. Evaporator fan not working properly. Evaporator fan with thermistor harness, and drain tube extension need to be replaced.; ordrng 1 W10776917 (extension) and 1 W11224591 (motor-evap)"
Near Redlands, CA 92373
Rod
Job Details: 07/15/2020
DISHWASHER KITCHENAID KDPE334GBS0 Won’t drainConfirmed Loose connection at drain motor. Corrected and as designed op returned. No leaks no abnormal washability
Near Rosemead, CA 91770
Juan
Job Details: 07/15/2020
WASHER WHIRLPOOL WTW7500GW2 "F0e3. F8e1. Long fill F3e2 inlet water temperature fault. Ran diagnostics, unit is not dispensing cold water. Inlet water valves need to be replaced.; ordrng 1 W11165546 (valve)"
Near Fontana, CA 92336
Jaime
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Installed parts listed
Near Fontana, CA 92336
Jaime
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed door stopper and closer
Near Rancho Cucamonga, CA 91737
Jaime
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS "Found ice maker not making and leaking. I have replaced, ice maker, control boards, thermistor harness. I have tried everything. I have been here several times. I can’t fix unitDon’t know what to do. I have tech support, and done everything they told me to do. Customer refused serviceExpecting fridge to be replace"
Near Visalia, CA 93292
James
Job Details: 07/15/2020
REFRIGERATOR KITCHENAID WRV986FDEM Installed new board. Non reactive. Tested wires to drawer. Found voltage to drawer but nothing from drawer to board. Possible pinched wire inside drawer housing. Ordering new drawer.; ordrng 1 W10815674 (dor-fip ss)
Near Rosemead, CA 91770
Juan
Job Details: 07/15/2020
DRYER MAYTAG MGDX655DW0 "Replaced frond drum bearing ring. Checked fit, bearing ring fits fine. INSTRUCTED CUSTOMER TO HAVE UNIT CLEANED OUT BEFORE USING IT. FIRE HAZARD"
Near Rosemead, CA 91770
Juan
Job Details: 07/15/2020
WASHER MAYTAG MVWB835DW2 "F8e6 water hazard F0e5 off balance. Found drain hose was inserted more than 15 inches into drain. This usually causes syphoning Corrected by only inserting 6-8 inches. Removed coins stuck between washplate and spin basket. Suspension rods check fine. Instructed customer on how to load, and to remove items from pockets before washing. Checked rotor’s bolt, it’s still in place tightly. Unit is working fine."
Near Pasadena, CA 91104
Francisco
Job Details: 07/15/2020
OVEN WHIRLPOOL KGSS907XSP01 Checked unit found error code f3 e0/ f1 . Checked resistance on p2 connector violet wires found thermistor at 11 k ohms at room temp. No continuity on pins and ground. Unit needs control board. Verified diagnosis in t line.Sr#7728301994 Dustin ; 1 WP9762774 (cntrl-elec)
Near Fresno, CA 93705
Irvin
Job Details: 07/15/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed fresh food door mall functions normal. Door good.
Near Altadena, CA 91001
Francisco
Job Details: 07/15/2020
FREEZER WHIRLPOOL KSSS48QKX00 Checked unit found compressor not coming on. Conducted voltage check found 120 vac/5vdc on both inverter incoming voltage connections. Ordering inverter board.; rqstng P&A on 1 W10629033 (inverter box)
Near Exeter, CA 93221
James
Job Details: 07/15/2020
RANGE KITCHENAID KDRS483VSS04 Installed new surface igniter and cleaned other igniters with Emory cloth. All burner now working as intended right away.
Near South Pasadena, CA 91030
Francisco
Job Details: 07/15/2020
DISHWASHER KITCHENAID KDTE204DSS Checked unit found obstructed air gap and drain pump. Removed obstruction and tested ops unit now working as designed.
Near Sierra Madre, CA 91024
Francisco
Job Details: 07/15/2020
OVEN KITCHENAID KEBS277SSS02 Checked unit found 3 lights were out on unit. Also calibrated temp for an average temp of 355 degrees f.
Near Pomona, CA 91767
Stephen
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Ran diagnostics. Freezing food in RC per customer. Found damper sticking. Needs diffuser. Out of stock at vendor.; ordrng 1 W11317276 (DIFFUSER)
Near Pasadena, CA 91104
Francisco
Job Details: 07/15/2020
DRYER WHIRLPOOL WGD4800XQ4 Checked unit found timer contacts having an intermittent issue. Removed and replaced timer. Tested ops/Unit now checks ok.
Near Covina, CA 91724
Stephen
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Ran diagnostics. In test # 6 heater is drawing 3.9A. Needs UI control and FC harness.Unit must be completely defrosted for 2 days before service with FC door open. ; 1 W10861655 (FC HARNESS WITH BI METAL) and 1 WPW10758681 (UI CONTROL)
Near Pasadena, CA 91104
Francisco
Job Details: 07/15/2020
REFRIGERATOR MAYTAG MBF1958FEZ04 "Checked unit found frost build up on fc ceiling. Found no gaps n gasket, ran defrost cycle unit going into defrost mode ok. Found abnormality on door. Needs door."
Near Pasadena, CA 91104
Francisco
Job Details: 07/15/2020
WASHER MAYTAG MVWB765FC3 Checked unit found f3 e2 error code. Tested water valve found no hot water coming in. Turned faucet off and checked water supply it is ok. Valve also receiving 120 vac. Removed and replaced water valve/calibrated/tested ops unit now working as intended.
Near Ceres, CA 95307
Cruz
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRS571CHV01 "Needs more work- found food, drinks, veggies are freezing in ff compartment, damper cntrl is stuck open, thermistor is out of range ordering parts for unit. ; ordrng 1 W10316760 (thermistor) and 1 W11035841 (cntrl-elec) and 1 W11164593 (diffuser)"
Near Covina, CA 91723
Stephen
Job Details: 07/15/2020
RANGE - ELECTRIC WHIRLPOOL WFE320M0EW2 "Unit not installed upon arrival. Replaced main wiring harness/ terminal block. Manager didn’t have new pigtail. R/S for later today. Replaced pigtail( customer provided ). Instructed customer to call electrician to install 4 wire cord and receptacle( not to code- shock hazard )Surface elements, bake, and broil are working properly at this time. Complete."
Near Delano, CA 93215
Erick
Job Details: 07/15/2020
REFRIGERATOR MAYTAG MRT118FFFH01 Cycled unit and found unit freezer thermostat out of reach because he knew to over cool at least. Unit will need new thermostats in control replaced; ordrng 1 W10838965 (thermistor) and 1 W11353815 (CONTROL) and 1 WPW10384183 (thermistor)
Near Claremont, CA 91711
Stephen
Job Details: 07/15/2020
RANGE - GAS WHIRLPOOL WFG550S0HZ1 "Replaced active and passive door hinges. Oven door is opening and closing properly at this time. Bake, broil, surface burners are igniting properly at this time. Instructed customer on normal surface burner ignition.Complete."
Near West Covina, CA 91790
Stephen
Job Details: 07/15/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced thermistor and scroll fan assembly. Secured thermistor with foil tape and zip tie. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete.
Near Fresno, CA 93720
Timothy
Job Details: 07/15/2020
REFIRGERATOR JENN-AIR JUW24FLERS00 Applied shims and dampening material to stop the base plate from vibrating during compressor operation. Unit sounds are within normal expectations.
Near Fontana, CA 92335
Tyler
Job Details: 07/15/2020
M/W OTR WHIRLPOOL WMH31017HS4 Customer stated that the vent fan will not hit high speed. Ordering control in stock.; ordrng 1 W10892389 (cntrl-elec)
Near Fresno, CA 93730
Timothy
Job Details: 07/15/2020
DISHWASHER WHIRLPOOL WDT710PAYB6 "Installed vent, this part had the gasket on it. Tested unit. Unit operating as designed. Unit not leaking through the vent."
Near Oakdale, CA 95361
Lance
Job Details: 07/15/2020
OVEN WHIRLPOOL AGR5330BAS3 Fixed- found erratic display when selecting bake option. Unit would turn on and off. Replaced faulty electronic control board. Ran and tested. Unit is now fully operational and working as designed.
Near Los Angeles, CA 91307
Danny
Job Details: 07/15/2020
FREEZER WHIRLPOOL WRS588FIHZ Unit is building up frost Found unit building up frost inside top freezer Found ice bucket housing panel out of place and not allow door to shut and seal properly Removed icemaker panel and removed all frost Reinstall panel and use foil tape at top of panel to secure panel to door liner Panel is now staying in place and also door is now sealing properly
Near Bakersfield, CA 93314
Erick
Job Details: 07/15/2020
MICOWAVE WHIRLPOOL KOCE500ESS Cycled unit and found loose panel causing fan to make noise. Reinstalled and secured panel. Heated oven to 350° and cooling fan came on with no errors. Ran unit through diagnostics and union passed all test with no errors at the time of service. If customer states unit is still having any errors please order new appliance manager. Job complete
Near Bakersfield, CA 93314
Erick
Job Details: 07/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Install new parts on unit. Retest today and unit passed all test for no failures at the time of service. Job complete
Near Bakersfield, CA 93311
Erick
Job Details: 07/15/2020
DISHWASHER KITCHEN AID MODEL Customer lost stone. Accessed dishwasher and inspected all filters all the way to the bottom sump. Found no traces of stone. Removed drain and cycled and found small broken pieces. Informed customer of findings. Job complete
Near Ontario, CA 91764
Tyler
Job Details: 07/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Customer stated that the unit is leaking and condensation in crisper drawers. Found condensation caused by loose fruits and vegetables. Leaking is frost on duct which is normal. Found freezer door seal not making contact. Fixed and tested all works good at this time.
Near Ontario, CA 91764
Tyler
Job Details: 07/15/2020
FREEZER WHIRLPOOL WRT318FMDM02 Customer stated that the ice maker fill tube is leaking. Found tube disconnected maintained to defrost and reinstall tube. Tested all works good at this time.