Near Highland, California 92346
Daniel P.
Job Details:
08/30/2018
maytag dishwasher MDB8949SBW3
Customer stated unit is intermittently starting by itself and I also found codes for door lock not engaging. Unit will need new user interface and door lock. Unit needs autho. Ordering parts. Please send DO on return. ; rqstng P&A on 1 W10811166 (panel-cntl) and 1 WPW10653840 (door latch), Customer stated unit is intermittently starting by itself and I also found codes for door lock not engaging. Unit will need new user interface and door lock , installed ne ui and door lock tested checks ok call completed.; Job Cmpltd,
Near San Bernardino, California 92410
Daniel P.
Job Details:
08/30/2018
whirlpool washer WGT4027EW1
Customer states washer vibrating excessively, found shipping straps still in washer , customers floor had rips in front and under washer prior to arrival instructed customer call completed
Near San Bernardino, California 92404
Daniel P.
Job Details:
08/30/2018
whirlpool refrigerator WRF989SDAE00
Customer states refrigerator is noisy. ice build up , found ice build up on ff evap , fan hitting ice deiced and repositioned thermistor, tested all ok call completed
Near Fontana, California 92336
Daniel P.
Job Details:
08/30/2018
whirlpool dryer WGD7300DW2
Customer states dryer shut it off within two minutes of operation, found poor connection at sensors. removed tightened and reseated sensor terminals tested. all ok, call completed.
Near Bloomington, California 92316
Tyler
Job Details:
08/30/2018
whirlpool refrigerator WRB322DMBM00
Ice maker is not making ice. Found shut of arm stuck. Fixed and tested all works good at this time.
Near Montclair, California 91763
Tyler
Job Details:
08/30/2018
WHIRLPOOL DRYER WGD8300SW2
Customer's unit will not start. Found relay on main control not starting the dryer. Unit needs main control WPW10111606. Customer is going to think about it. Service call is good for 30 days.
Near Pomona, California 91768
Tyler
Job Details:
08/30/2018
whirlpool refrigerator WRB322DMBM00
Customer states there is frost in the freezer compartment. Found air leak in the freezer compartment. Checked door seals. All are making contact. Customer may not be shutting the door all the way. Customer to defrost and make sure door is getting shut all the way. Will call back if frost comes back.
Near Rancho Cucamonga, California 91701
Tyler
Job Details:
08/30/2018
whirlpool dryer WGD49STBW1
Door handle broke off dryer door. Removed and replaced door handle tested all works good at this time. Job Completed. used W10861225 (handle)
Near Rancho Cucamonga, California 91739
Tyler
Job Details:
08/30/2018
kitchenaid refrigerator KBSD618ESS01
Customer states ice dispenser is not working. Found loose connection at the auger motor. Fixed and tested both crushed and cubed. All works good at this time.; Job Completed.
Near Rialto, California 92376
Tyler
Job Details:
08/30/2018
AMANA REFRIGERATOR ABB2223DEW
Customer states refrigerator door seal is not sealing. Removed and replaced door seal. All works good at this time. used W10443313 (gasket)
Near Pinon Hills, California 92372
Cesar
Job Details:
08/30/2018
GE WASHER HTW200ASK1WW
Unit has a dent on the back of the cabinet. The rear panel is pushed in towards the tub assembly and now the tub assembly has no room to move and tub now hit rear of cabinet during spin. Contacted tech line because cabinet is none repairable.
Near Adelanto, California 92301
Cesar
Job Details:
08/30/2018
amana microwave AMV2307PFW0
Found open 20 amp fuse tested unit checking switches, motors, mag, transformer, cap , diode, can’t find and problems or a reason why unit has blower 2 fuses power at outlet is 119.6 drops to 118.5 when unit runs that is well with in the 10% allowance.
Near Victorville, California 92392
Cesar
Job Details:
08/30/2018
whirlpool microwave WMH31017FW0
Found UI not responding on halve of the panel replaced UI and tested UI it tested good. but found relay for lamp and turn table not closing replaced control tested again all tested good. used W10892389 (cntrl) W10889328 (panel) 8206232A (LAMP 40 WATT) 8206443 (BULB-LIGHT)
Near Apple Valley, California 92307
Cesar
Job Details:
08/30/2018
ge refrigerator DSE25JSHSS01
Unit was exchanged no longer in the home
Near Apple Valley, California 92307
Cesar
Job Details:
08/30/2018
whirlpool dryer WGD92HEFW1
Unit vibrating again causing a loud rattle routed for blower and motor mounts ; ordrng 3 W10836097 (sound absr)s and 1 WPW10121316 (clamp) and 1 WPW10211915 (wheel), Replaced clamp wheel and sound absorber tested unit all checked good.
Near Apple Valley, California 92308
Cesar
Job Details:
08/30/2018
whirlpool refreigerator WRS325FDAM04
Slow ice production found cause to be a poor cooling freezer temps are higher than what’s programmed causing ice maker to work slower. Checked unit found only partial frost pattern on evaporator tapped low side and found running pressure at -8 psi indicating unit is low on Freon. Installed a UV dye dryer ran a sweep thru sealed system and recharged with 5.5 oz of 134a. I now have a full frost pattern on evaporator Sealed system ; used 1 W10143759 (DRIER (SERVICE))
Near Hesperia, California 92344
Cesar
Job Details:
08/30/2018
whirlpool dryer WFW8640BW1
Fabric softener dispenser was clogged, causing it to hold water. had to disassemble and clear, reassembled and tested all checked good ; Job Completed.
Near Los Angeles, California 90065
Francisco
Job Details:
08/30/2018
wihrlpool washer CAE2793BQ0
Checked unit found no error codes. After quick diagnostics noticed issue with cold water. Cold water pressure is extremely low. Removed hose and tested water pressure it is low. Customer has plumbing issue. Collected service call fee and advised customer to get a plumber to check out where the problem is along their water line. Unit is working as intended.
Near Pasadena, California 91103
Francisco
Job Details:
08/30/2018
whirlpool dishwasher WDF520PADM7
Checked unit tub was full of water. Inspected drain hook up as unit was recently installed. Plumber forgot to knock out drain port cap on garbage disposal. Removed cap and tested ops unit working as intended.
Near Port Hueneme, California 93041
Hector Zuleta
Job Details:
08/30/2018
whirlpool dryer WET4024EW0
Customer states dryer not heating. Checked unit and found open element . Replaced element , thermal fuse and both thermistor fix. Tested ok. Used WP3406720 (TIMER) WP3398128 (THRMST-FIX) WP3404154 (THRMST-FIX) WP279843 (ELEMENT)
Near Westlake Village, California 91361
Hector Zuleta
Job Details:
08/30/2018
whirlpool washer WTW7500GC0
Customer states washer not taking too much water. Ran unit in diagnostic and found no error code. Also ran an automatic/manual test. Washer is working fine. Found nothing wrong with the washer. Tested ok. Job Completed.
Near Camarillo, California 93010
Hector Zuleta
Job Details:
08/30/2018
whirlpool refrigerator WRS973CIDM00
Unit has no ice production. Replaced ice maker W10873791 (ICEMAKER), set unit in diagnostic and ran test 44 (Ice maker harvest) and test 45 (Ice maker water fill), it pass both. Tested ok. Job completed.
Near Oxnard, California 93030
Hector Zuleta
Job Details:
08/30/2018
amana refrigerator ART348FFFS00
Unit not cooling. Checked unit and found a sealed system problem, compressor not pumping refrigerant. Customer said the refrigerator is going to be replaced. Job completed.
Near Oxnard, California 93033
Hector Zuleta
Job Details:
08/30/2018
whirlpool refrigerator WRT138FZDW00
Freezer compartment building up frost, and not cooling properly on the fresh food compartment. Checked unit and found big gaps all around the intersection in between the cabinet and the liner. Sealed all gaps with silicone sealant (#482338), also lubricated both door gaskets with Vaseline. Suggested to the customer to keep all liquids cover and to be sure the doors are properly closed.
Near Los Angeles, California 91307
Michael
Job Details:
08/30/2018
maytag freezer M1TXEGMYW01
Customer stayed unit got warm over night. Unit is operating with no issues when tech arrived. Customer had left freezer door open over night slightly. Frozen bread bag was obstructing freezer door from sealing properly. Unit had no ice build up when. Tech arrived and had good air flow and temps were correct. Unit ops as intended with no issues. Job complete.
Near Los Angeles, California 91364
Michael
Job Details:
08/30/2018
kitchenaid oven KEBC147KSS05
Customer stated they used sanitary clean cycle and oven quit working after that. Removed oven from wall, Removed blower and thermistor and replaced with new parts. Installed oven into wall and oven ops as intended job complete. Used WP4455334 (blower) WP9759242 (THRMST-FIX)
Near Los Angeles, California 91343
Michael
Job Details:
08/30/2018
whirlpool refrigerator GI0FSAXVY011
Customer states unit will not get cold after running for 24 hours.Tech found all fans operating but compressor not running. No signs of leakage from lines or connections. Found compressor off and warm. Ran service test 102 and compressor did not turn on but condenser fan did. Control is good. Replaced start device and ran service test 102 again. Both cond fan and compressor kicked on. ops as intended job complete; used 1 8201786 (START DEVICE,COMBO)
Near Simi Valley, California 93065
Danny
Job Details:
08/30/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00
Making noise Found ice frost build up at evap fan grille. Defrosted them and adjusted freezer door so it can’t close and seal properly. Unit is working and cooling properly Not making anymore noise
Near Agoura Hills, California 91301
Danny
Job Details:
08/30/2018
KITCHENAID DISHWASHER KDTE254ESS2
Upon arrival, removed and replaced the Pump Drain. Notice Bad smell and water underneath the filter. Advised client that water is always going to be underneath the filter sump housing and it is normal Ran a test cycle and unit completed with no error codes showing Advised client to run hot water 1st and also to use affresh once a month to clean dishwasher Advised client to leave door open when not being used Unit is working and draining properly.
Near North Edwards, California 93523
Patrick
Job Details:
08/30/2018
We do not service magic chef in warranty ; Job Cmpltd,
Near Lancaster, California 93536
Patrick
Job Details:
08/30/2018
whirlpool washer WTW8900BC0
Customer having issues with the unit not spinning the water out of clothes will start a spin but never finishes, it keeps rinsing. Problem is intermittent. She states when the problem happens all the lights flash and the display reads C0. Put into diagnostics to view error codes and didn’t find any stored. When she first got the unit it would only do it on normal. I got the unit to fail for me in high speed spin. It’s getting an unbalanced load and I don’t have anything inside. Needs new rps sensor and control ; ordrng 1 W10761026 (cntrl-elec) and 1 WPW10178988 (sensor), Removed and replaced parts. Tested unit. Still failed. I’m going to change control; ordrng 1 WPW10189966 (cntrl-elec), made sure nothing between tubs. There wasn’t but the shaft was stuck in basket. Needs new bearing kit. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 W10435302 (BEARING)
Near Rosamond, California 93560
Patrick
Job Details:
08/30/2018
whirlpool refrigerator WRX735SDHZ00
Found the unit not cooling in the fridge section fan is running but no air flow to fridge section. Thermistor checked good. And air baffle does open in test mode but is closed in normal ops. Needs damper and control ; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy), Removed and replaced parts tested unit all ops checked good at time of service.
Near Bear Valley Springs, California 93561
Patrick
Job Details:
08/30/2018
KITCHENAID DISHWASHER KUDS01FLSS0
Removed and replaced water line. Checked for any leaks and none found, job Cmpltd,
Near Tehachapi, California 93561
Patrick
Job Details:
08/30/2018
whirlpool washer WFW95HEDW0
Found the unit having issues with not wanting to start. The pump just runs. Checked error codes and found f8e1 and a f9e1. Errors that are related to water level sensor and air trap. Checked for blockage or air leaks in pressure hose and air trap, none detected. Pump is operating properly and there is water entering machine. Needs new air trap and pressure sensor; ordrng 1 W10626116 (trap) and 1 WPW10448876 (switch-wl), ound the unit having issues with hot water valve. The screen was actually plugged. Different error code then last time and I missed it. Cleared out and tested unit all ops checked good ; Job Cmpltd
Near Tehachapi, California 93561
Patrick
Job Details:
08/30/2018
maytag washer MVWX655DW1
Found the customer having water fill issues now. Checked codes and found long/no fill. Checked valve and cold water side seemed to just trickle in. Hot water side was fine. Screens clear from any sediment. Needs new valve. Found a potential spot where the pressure hose has a hole. Needs replaced as well. Removed and replaced parts tested unit. All ops checked good at time of service. Used W11127357 (valve), W11116592 (cntrl), WP353244 (HOSE)
Near Glendale, California 91203
Raymond
Job Details:
08/30/2018
whirlpool washer WFW92HEFW0
nit not cleaning clothes and staining clothes. Also it won’t remove stains at all. Found no error codes, unit passed all tests. Even with load and go dispenser unit appears to have excessive soap use due to unit over sudsing during diagnostic test. Need to call tech line.; Contacted Kevin SR 7722811918 and documented. Kevin agreed this type of issue is customer use related. Cx setting unit to use too much soap. Cx must use the proper amount of soap with the proper load size. Cx must also treat any stains before loading into washer. Unit functions as designed. Tried to call cx to inform but Cx did not answer. Contacted Jason SR 7722775869 to document this was a customer care issue, unit functions as designed at time of service.;
Near Los Angeles, California 91342
Raymond
Job Details:
08/30/2018
maytag dryer MGDX655DW2
Clothes taking too long to dry, exhaust temp is 155ish before coils cycle off. Need to call tech line. Contacted Bruce SR7722811780 and discussed. Customer is using foil vent. Foil vent not recommended and will cause heating concerns. Customer must use a rigid or solid aluminum pipe for external venting. Tried to call customer to inform customer did not answer.
Near Castaic, California 91384
Raymond
Job Details:
08/30/2018
amana washer NTW4605EW0
Upon arrival unit wouldn’t lock and spin. Tested and found bad lid lock. Replaced latch W10838613 (LATCH) and tested unit. Unit functions as designed.; Job completed.
Near Burbank, California 91504
Raymond
Job Details:
08/30/2018
whirlpool range WFC150M0EW1
Upon arrival left rear burner getting hot and unit wouldn’t heat. Inspected and found terminal block nuts loose causing cord to melt terminal block. Needs terminal block. Customer responsible for cord.; ordrng 1 WPW10245259 (block-term), Replaced terminal block. Customer had cable. Did courtesy install of cable and verified proper secure connections. Tested unit. Unit functions as designed.
Near Los Angeles, California 90068
Raymond
Job Details:
08/30/2018
kitchenaid refrigerator KFIS29PBMS02
Upon arrival ice on the back wall in upper corner, needs adapter, also found defrost issue. Needs fan harness and support.; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10389152 (support) and 1 WPW10635022 (adapter), Replaced fan, harness, support and adapter, tested unit. Unit functions as designed.
Near Los Angeles, California 91364
Danny
Job Details:
08/30/2018
kitchenaid oven KODE507ESS02
No lights Pulled unit out using oven dolly and floor protection Found shortened wire and made contact with rear shield and cause the boards to burn Need to order parts and rs call Client is going to cal pac sales for an exchange She will call back to cancel or to keep appointment The lights were never received ; ordrng 1 W10801665 (cntrl-elec) and 2 W11104684 (light-oven)s and 1 W11179310 (CONTROL), No lights Pulled unit out and replaced control and all lights Reinstall oven No floor or cabinet damage All lights are working Unit is heating and working properly
Near Simi Valley, California 93065
Danny
Job Details:
08/30/2018
whirlpool washer WTW4816FW0
Unit is vibrating and shaking. Leveled unit out and advised client that the washer needs to be in a leveled floor support. Ran a test cycle and unit is only vibrating due to frame damage, Unit is working properly.
Near Simi Valley, California 93065
Daniel P.
Job Details:
08/30/2018
whirlpool refrigerator WRT541SZDW00
Making loud noise. Client is not happy with the noise of the compressor and fans. I advised him the noise is normal and will make motor and fan noises. Referred client to customer service, Unit is working and making normal operation noises.
Near Bakersfield, California 93311
Dane
Job Details:
08/29/2018
Near Bakersfield, California 93306
Dane
Job Details:
08/29/2018
GE DISHWASHER GDF620PGJ5WW
Unit need pump. I can not find break down for parts; ordrng 1 PUMP (PUMP), Removed and replaced drain pump and tested unit. Unit functions normal now
Near San Luis Obispo, California 93405
George
Job Details:
08/29/2018
WHIRLPOOL DISHWASHER WDT730PAHB0
Found dishwasher with error f-e- water not hot enough customer instruct to raise water heater temp to fix issue ran thrue diagnostics checking ok . No dents or dings cause by tech
Near Templeton, California 93465
George
Job Details:
08/29/2018
whirlpool refrigerator KRMF706ESS01
Found refrigerator ice door not sealing properly ok to order part. Office to call customer wen part in.; ordrng 1 W10564705 (door-ice) Installed part tested ok complete. No dents or dings cause by tech
Near San Luis Obispo, California 93405
George
Job Details:
08/29/2018
whirlpool washer WFW75HEFW0
Found washer error f3e1 long drain customer instruct too much soap be carful with soap clear out code retested check out ok complete . No dents or dings cause by tech .
Near Paso Robles, California 93446
George
Job Details:
08/29/2018
frigidaire refrigerator LFHB2741PFAA
Found refrigerator ice maker housing builds with ice only making a few cubes also interface display refrigerator temp number dim Ok to order parts . Office to call customer wen part in.; ordrng 1 242058229 (user interface) and 1 243297606 (ice maker) and 1 5303918784 (air handler housin), Installed parts tested ok complete . No dents or dings cause by tech.
Near San Miguel, California 93451
George
Job Details:
08/29/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFAA
Found refrigerator with exexively sound out of ice maker compartment bad bearing on fan need to replace fan and ice maker compartment gasket ok to order part . Office to call customer wen part in.; ordrng 1 242119401 (fan & gasket kit) and 1 5303918578 (flextray gasket ki), Installed parts tested check out ok complete. No dents or dings cause by tech.; Job Cmpltd,
Near Paso Robles, California 93446
George
Job Details:
08/29/2018
kitchenaid refrigerator KRFF507ESS01
Found refrigerator interior lights not functioning replaced led light supply tested check out ok complete no dents or dings cause by tech. used W10830288 (CNTRL-ELEC)
Near Los Angeles, California 91406
Kenneth
Job Details:
08/29/2018
whirlpool refrigerator WRB322DMBM00
Upon arrival unit unplugged and cx complaint was unit not cooling. Plugged unit in and had voltage at compressor but compressor not starting. Start device is burnt. Needs start device.; ordrng 1 WPW10448874 (start-dev), Replaced start device and tested unit. Ohmed compressor and found out of range. Needs compressor.; ordrng 1 W10507884 (compressor), used 1 8201786 (START DEVICE,COMBO) Went to install compressor and tube. Opened preinstalled acces stub to release pressure and unit start shooting out dirty oily water. Broke cap tub at filter dryer and found water leaking out of both filter dryer and cap tube. Unit is completely compromised with water. Will need to call tech-line and document and get next step for repair. Ordering new parts in meantime in case techline authorizes repair. Parts are on order. Customer scheduled Tuesday 8-28-18 to get them on schedule. Will need to call techline on Monday to document. ; ordrng 1 WPW10317013 (evaporator) a
Near Santa Clarita, California 91321
Kenneth
Job Details:
08/29/2018
maytag freezer MFI2570FEZ05
Customer concerned about frosting in freezer and ice maker is not working properly. Upon arrival found freezer fine with no snow build up and found ice maker to working properly. informed customer that if problem continues to give us a call
Near Los Angeles, California 91356
Kenneth
Job Details:
08/29/2018
whirlpool dishwasher WDF520PADM3
Installed control board and sump assem. Tested unit unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Found unit caused by technician
Near Los Angeles, California 91356
Kenneth
Job Details:
08/29/2018
whirlpool dishwasher WDF520PADM3
Found unit not washing properly. Pump motor is not pumping water efficiently. Needs replacement.main board has light out needs replacement as well to indicate when certain cycle is selected. Rescheduled customer for Friday 8-24-18; ordrng 1 W10804115 (cntrl-elec) and 1 W10837026 (pump&motor), installed control board and sump assem. Tested unit unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Found unit caused by technician
Near Los Angeles, California 91316
Kenneth
Job Details:
08/29/2018
whirlpool refrigerator WRF560SEYM05
Found unit with excessive snowy frost in freezer. Found the freezer door gasket not sealed. Heated gasket and removed all frost and tested unit. Unit is now working properly. Customer approves function at this time. If problem continues door gasket or door may need to be replaced.
Near Los Angeles, California 91401
Kenneth
Job Details:
08/29/2018
whirlpool range GS773LXSS0
Customer concern that she couldn’t turn cooktop knobs after oven was on for 45 minutes. Could not get problem to dublicate. All functions working properly. Informed customer that if problem continues to give us a call and to shut off her gas and unplug unit. ;
Near Hanford, California 93230
Enrique
Job Details:
08/29/2018
whirlpool refrigerator WRT138FZDW00
RC not cooling , freezer frosting up . I found shorted fan motor . Installed new f motor truck stock . All functions checked normal at time of service . No leaks . ; used 1 WP2315539 (MOTOR-FAN)
Near Lemoore, California 93245
Enrique
Job Details:
08/29/2018
whirlpool dishwasher WDT730PAHZ0
Replaced the dishwasher central electric W11131683 (CNTRL) and UI housing W11131683 (CNTRL) . Performed calibration . All functions checked normal . No leaks
Near Coalinga, California 93210
Enrique
Job Details:
08/29/2018
whirlpool dryer WGD4815EW2
Unit not heating up . Replaced the valve coils WPW10328463 (COIL-VALVE), igniter 279311 (IGNITOR KIT & BRACKE) thermostat WP3387134 (THRMST-FIX) and thermal cut off . All functions checked normal at time of service.
Near Hanford, California 93230
Enrique
Job Details:
08/29/2018
WHIRLPOOL DISHWASHER WDF760SADM
unit not washing the dishes correctly . I found shorted wash motor . I cannot order any parts . The m/s sticker was removed from the dishwasher .
Near Hanford, California 93230
Enrique
Job Details:
08/29/2018
GE MICROWAVE JVM3160DFWW
Inspected a GE microwave . unit not powering on . I found an open 20 amp fuse . Installed new fuse, truck stock . All functions checked normal at time of service . ; used 1 W10138793 (FUSE)
Near Fresno, California 93730
Ethan Shrum
Job Details:
08/29/2018
WHIRLPOOL DISHWASHER WDT710PAYM6
Upon arriving to customers home customer stated that the spray arm Head broke off which it did replaced tested job complete
Near Clovis, California 93611
Ethan Shrum
Job Details:
08/29/2018
frigidaire refrigerator SHP865WF
Upon arriving to the customer home customer stated that unit would not drain or add water I did find that the units float“switch was stuck fix float switch tested unit unit checks good job complete; Job Cmpltd, 6N
Near Fresno, California 93722
Ethan Shrum
Job Details:
08/29/2018
whirlpool range WFG515S0EB1
Upon arriving to the customers home customer stated the burners intermittently working replace burner tested unit unit checks good job complete; Job Cmpltd,
Near Sanger, California 93657
Ethan Shrum
Job Details:
08/29/2018
maytag washer MVWC425BW
Upon arriving to the customers home put unit into diagnostics unit did not have any fault codes tested all functions of unit unit checked out good properly with no issues unit is draining properly as design job is complete
Near Fresno, California 93730
Ethan Shrum
Job Details:
08/29/2018
whirlpool oven WOS92EC0AS04
The oven door gasket was found to be bad replaced tested job complete used WPW10282960 (GASKET-OVN)
Near Fresno, California 93704
Chris
Job Details:
08/29/2018
maytag washer MVWC416FW0
Customers issue is that cloths were coming out wet. Upon arrival I entered washer into diagnostics to received error codes dealing with Washer being overloaded and off-balance and also a few drain codes. Look behind washer saw that drain Hose was too far down the down spout causing issues. Also found debris inside inside drain pump. I corrected all issues I then calibrated unit and then ran a systems test all functions tested good now. Instructed customer on proper loading procedures and maintenance of wash machine. Job complete
Near Fresno, California 93725
Chris
Job Details:
08/29/2018
whirlpool washer WTW5000DW1
Customers issue is that washer will not Advanced to any cycle. I first entered diagnostics received an F3E1 code. Found latch to be Defective. replaced latch from truck stock. All functions test normal. Job complete; used 1 W10838613 (LATCH)
Near Fresno, California 93711
Chris
Job Details:
08/29/2018
maytag washer MVWX655DW1
On today’s Visit found gear case to be defective causing grinding sound and leaking oil all over the floor. Not the same issue as before. Ordering new gear case Will use Belt and cam on return visit.This is not a recall different issue. Thanks Chris; ordrng 1 W11035751 (gearcase), On return visit today I replaced gear case And also installed new cam and new belt reassembled washer. Ran system test everything checks out good. Job complete; Job Cmpltd
Near Fresno, California 93720
Chris
Job Details:
08/29/2018
frigidaire refeigerator LFTR1832TF1
Customers issue is that I found icemaker not installed correctly sitting at a level leaning back towards the back wall causing Water trough to fill up and then freeze therefore not producing ice. Hold ice machine out defrosted it. Reinstalled it tested for function found gear to make a loud popping sound so I replaced it with new one. Tested new Icemaker everything checks out good job complete;
Near Fresno, California 93711
Irvin
Job Details:
08/29/2018
whirlpool refrigerator WRF535SWHZ00
The units IM is not producing ice. Cycled the IM cycled and stopped no water. Water valve is good. Needs new ice maker. ; ordrng 1 W10793298 (icemaker), Removed power. Replaced IM. restored power. Observed cycle and fill. All ops normal. Allow 24 hrs for ice. ; Job Cmpltd,
Near Dos Palos, California 93620
Irvin
Job Details:
08/29/2018
whirlpool refrigerator WRS312SNHM00
The unit fridge had failed evap motor. No continuity, not running. Replaced motor. Powered fan runs. Removed excessive ice from no air movement. Al ops normal. ; used 1 2315539 ([Alt for WP2315539)
Near Fresno, California 93722
Irvin
Job Details:
08/29/2018
whirlpool refrigerator AFI2539ERM02
Some where between the ice maker and valve a leak has occurred into ice bucket. Unable to cycle IM ice locked. Shut IM DOWN removed all standing ice. Replaced valve and ice maker. Restored power, IM filled. No leaks all ops normal. ; used wpw10300024 (icemaker)
Near Madera, California 93638
Douglas
Job Details:
08/29/2018
whirlpool refrigerator WRF555SDFZ05
Called techline Sr 7722699784 spoke to Tibor at Tech line he believes there is a mess up in the part system for the proper thermistor would like me to order another type of thermistor also ordering damper door due to forcing damper door to stay open to provide cooling to customer in fridge ordering damper and thermistor ; ordrng 1 W10316760 (thermistor) and 1 WPW10196393 (damper control assy), emoved and replaced all parts unit seems to be cooling at this time customer to watch; Job Cmpltd
Near Turlock, California 95382
Douglas
Job Details:
08/29/2018
whirlpool frreezer WRX735SDHZ00
Icemaker will not cycle will not produce ice removed and replaced icemaker unit cycled and filled; used 1 WPW10300024 (ICEMAKER)
Near Turlock, California 95382
Douglas
Job Details:
08/29/2018
maytag washer MVWB835DW3
Unit not dispensing enough water unit is getting good pressure from Coldwater line at the wall found cold water valve is not opening all the way removed and replaced valve unit is working properly. used W11172234 (water valve)
Near Madera, California 93637
Douglas
Job Details:
08/29/2018
FRIGIDAIRE REFRIGERATOR FFSS2325TE0
Removed and replaced ice maker do to gears stripped on icemaker causing it to overfill unit is working no more leaks; Job Cmpltd,
Near Madera, California 93637
Douglas
Job Details:
08/29/2018
frigidaire refrigerator FFTR1814QB1
Unit not cooling found control is not working properly unit will only kick on at Max cooling to order main control; ordrng 1 5304507171 (control box), Remove and replace control box unit is working properly; Job Completed
Near Modesto, California 95358
William
Job Details:
08/29/2018
whirlpool rerfrigerator WRV986FDEM01
Left door Mullion rail not closing to 90 degree angle completely, has weak spring, causing doors to not close flush, Ordered mullion rail.; ordrng 1 W11122876 (rail-mulln), Replaced mullion rail, greased gasket & mullion top turn piece , Tested ok
Near Escalon, California 95320
William
Job Details:
08/29/2018
maytag dryer MED6000XW2
Found dryer wheels squeaky when running, Replaced rollers with roller dryer rebuild kit. Tested all dryer functions, unit hoperating as designed.; used 1 4392067 (DRYER REPAIR KIT)
Near Manteca, California 95337
William
Job Details:
08/29/2018
whirlpol dishwasher WDT720PADM2
Found upper rack slipping off rails when opening on the right side. Reattached & Adjusted right side rail assy, checked upper rack functions. Tested ok, instructed cx on rinse aid , soap usage & rack adjustments with use & care manual.;
Near Redlands, California 92374
Daniel P.
Job Details:
08/29/2018
maytag dryer MGD6000XW0
Dryer does not run found failed relay on main control board estimated , call completed
Near Yucaipa, California 92399
Daniel P.
Job Details:
08/29/2018
WHIRLPOOL REFRIGERATOR WRF535SWHV00
Freezer section frosting up found right side door rail binding up due to ice build up , deiced , heat treated gasket for better seal instructed customer all ok call completed
Near Redlands, California 92373
Daniel P.
Job Details:
08/29/2018
whirlpool washer LSQ9549PW3
Customer canceled over phone
Near Rancho Cucamonga, California 91739
Daniel P.
Job Details:
08/29/2018
kitchenaid refrigerator KRFC704FBSR00
Refrigerator icemaker not making ice found icemaker leaking , replaced tested checks ok call completed . Installed icemaker w10908391
Near Highland, California 92346
Daniel P.
Job Details:
08/29/2018
whirlpool refrigerator WRS325SDHZ01
fresh food door not closing properly, leveled refrigerator and adjusted fresh food door found customers flooring not level advised customer to add shim to right rear corner call completed
Near Pomona, California 91768
Tyler
Job Details:
08/29/2018
maytag washeUr MVWX655DW1
nit making a lot of noise. Found the motor is very loud. Ordering motor and cam kit in stock.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006487 (motor-drve), Customer complaint is unit making a lot of noise. Found the motor is very loud. Removed and replaced motor and cam kit tested all works good at this time.
Near Azusa, California 91702
Tyler
Job Details:
08/29/2018
kitchenaid refrigerator KRFF507ESS01
Right refer door is hitting other door. Found loose hinge on top loose. Fixed and tested all works good at this time
Near Duarte, California 91010
Tyler
Job Details:
08/29/2018
kitchenaid dishwasher KDTE334GPS0
right hand rail came apart. Removed and replaced rails. Tested all works good at this time. used a a W11259785 (track) and W11259786 (track)
Near La Verne, California 91750
Tyler
Job Details:
08/29/2018
WHIRLPOOL REFRIGERATOR WRS571CIHZ01
Doors not even and water temp from dispenser is warm. Found temps set too high set temps to recommended. Also doors are even but customer did not want feet down. All works good at this time.
Near Rialto, California 92376
Tyler
Job Details:
08/29/2018
maytag washer MVWB835DW0
Unit is not filling with water. Found error codes for water temp fault and long fill. ordrng 1 W11165546 (VALVE), Removed and replaced valve tested all works good at this time.;
Near Temple City, California 91780
Stephen
Job Details:
08/29/2018
maytag washer MVWX655DW1
Ran diagnostics. Had f7e1, f2e1 error codes. Motor just hums. Found capacitor terminal block bent. Picked up part locally. Replaced capacitor. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete.; pckd up 1 W11158831 (CAPACITOR )
Near El Monte, California 91732
Stephen
Job Details:
08/29/2018
whirlpool range WFG515S0ES1
Found LF, RF burners not igniting properly. Needs LF, RF burner head assemblies.; ordrng 2 WPW10515455 (burnr-head)s, Replaced LF, RF burner head/igniters. Adjusted simmer flames. LF, RF burners are igniting properly at this time. Complete
Near El Monte, California 91732
Stephen
Job Details:
08/29/2018
whirlpool refrigerator WRS312SNHW00
Found RC door closer cams not working properly. Needs door closer cam, lower hinge.; ordrng 1 W10905504 (DOOR CAM) and 1 W11097327 (LOWER HINGE/ CLOSER),
Near Los Angeles, California 90046
Isidore
Job Details:
08/29/2018
whirlpool dishwasher KUDS01FLBL2
, Found detergent dispenser WP8558129 door warped not closing properly, door hinges ( left side WP8534854 and right WP8534853 side)bent door not closing properly opening on its own and heater not heating ordering kit 8194200.; rqstng P&A on 1 8194200 (heat element assy 136.82) and 1 WP8534853 (door hinge 46.57) and 1 WP8534854 (door hinge 46.61) and 1 WP8558129 (dispenser. 68.39) Removed dishwasher, from under cabinet,door and console. Removed dispenser, heater and control board. Installed new heater dispenser and control board. Test for leaks ok removed door hinge right side and installed new door hinge test dishwasher operation ok at this time. Note left side door hinge was ok, new part correct part number but mis-packaged.; Job Cmpltd,
Near Los Angeles, California 90272
Isidore
Job Details:
08/29/2018
kitchenaid freezer KBSD606ESS01
Customer states fresh food section vegetables freezing and freezer ice is melting dripping. test thermistor ok customer instructed to change setting WPW10641253 from beverage to vegetable, and in freezer to change ice at least once a week. No other problems found at this time
Near Los Angeles, California 90272
Isidore
Job Details:
08/29/2018
whirlpool dryer LG8651XWW0
found vent disconnected and covered. Reinstalled vent but not able to secure no access to put screws or clamps. Test dryer operation ok at this time.; Job Cmpltd,
Near Los Angeles, California 90049
Isidore
Job Details:
08/29/2018
kitchenaid refrigerator KFCS22EVMS8
Found water filter EDR4RXD1 working but hasn’t been changed, ice maker W10889233 has ice but not completing harvest cycle. ; ordrng 1 EDR4RXD1 (water filter) and 1 W10889233 (icemaker ), Removed freezer door and old ice maker, installed new ice maker and water filter. Purge new water filter and fill test ice maker ,ok ice maker working at this time.
Near Victorville, California 92392
Cesar
Job Details:
08/29/2018
whirlpool refrigerator WRS325SDHZ01
Found temp set to coldest setting fresh food temp at 40 replaced thermistor in fresh food and damper for better cooling also insulated thermistor on back side to keep air drafts from freezer from cooling it unit tested good at this time