Service History 2775

Near Waterford, California 95386

Cruz

Job Details: 09/18/2018

Inspected unit. Found a sheet of ice on bottom at freezer compartment, customer said it leaks water onto wooden floors, i then removed crisper and found drain hole to be frozen over, used heat gun to melt frozen ice away, poured hot water down drain tube it went through into pan, cooling and temps and working fine, customer ok repair.

Near Livingston, California 95334

Cruz

Job Details: 09/18/2018

maytag dryer MEDB755DW2 Inspected and tested unit. Found drum no spinning, found motor drive making a humming sound,motor will click off and on, ordering parts wheel, motor, belt for unit. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WPW10198086 (belt), installed new parts (wheel, belt, motor dryer) into unit. I then tested unit in a high heat cycle it heated, customer ok repair.

Near Moreno Valley, California 92553

Kevin

Job Details: 09/18/2018

kitchenaid refrigerator WRV986FDEM00 Filter light didn’t reset when customer replaced filter also mullion strip is not springing open all the way causing issues when customer closes door. The filter door was not opened enough when filter was changed so filter reset switch was not activated. I pushed the switch and light reset. Failed mullion strip. Ordering mullion strip. Pre diagnosed boards not needed. ; ordrng 1 W11122876 (rail-mulln),Removed and replaced mullion strip. Tested unit. All tests good.

Near Perris, California 92571

Kevin

Job Details: 09/18/2018

WHIRLPOOL RERFIGERATOR WRF555SDFZ05 Found ice maker bucket filling with water and freezing inside ice maker compartment. Also found right side of FC door not sealing. I heated and formed freezer door gasket. Failed fill valve for ice maker caused water to overfill ice maker and damage ice bucket, fill line, and ice maker. Ordering parts. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve) and 1 W11185686 (ICE BUCKET ) and 1 WPW10300024 (icemaker), emoved and replaced ice maker, bucket and fill valve. Cycled ice maker. All tests good.

Near Riverside, California 92503

Kevin

Job Details: 09/18/2018

MAYTAG REFRIGERATOR MBF2258FEZ01 Ice maker leaking into ice bin. Found failed ice maker mold. Removed and replaced ice maker assy W10884390 (icemaker). Cycled ice maker. All tests good.

Near Riverside, California 92505

Kevin

Job Details: 09/18/2018

WHIRLPOOL DISHWASHER WDT780SAEM2 Customer concerned with noise during operation. Found drain pump making noise during operation. Removed and replaced drain pump WPW10348269 (pump-drain) . Tested unit. All tests good.

Near Bloomington, California 92316

Kevin

Job Details: 09/18/2018

WHIRLPOOL DRYER WGD5000DW3 Customer concerned with dry times. I took temp readings and exhaust temp avg is normal. Customer also said start button is hard to press. I found that start switch was not locked into console all the way and button was bottoming out on console making it hard to press. I corrected switch location. All tests good.

Near Claremont, California 91711

Kevin

Job Details: 09/18/2018

WHIRLPOOL DRYER WGD9400SW2 Unit giving error code f01. Stuck relay on main control. Customer declined repair at this time.

Near Yucaipa, California 92399

Daniel P.

Job Details: 09/18/2018

whirlpool refrigerator WRF767SDEM01 refrigerator not cooling properly , ice build up on evaporater, and lights flickering, found frosted up ff evaporater, need thermistor assy and main control per service pointer W11218221; ordrng 1 W10830288 (cntrl-elec) and 1 W11033168 (harns-wire), nstalled fan assy kit , placed thermistor in recommended location as per Whirlpool, installed led control board tested checks ok call completed.

Near Fontana, California 92335

Daniel P.

Job Details: 09/18/2018

WHIRLPOOL REFRIGERATOR WRT519SZDM02 freezer frosting up fresh food section not cooling found ice build up in air ducts, deiced , found air leak at freezer door gasket heat treated gasket , and applied silicone to gaps in cabinet instructed cust allow 24 hours for normal temps call completed.; Job complete.

Near Rancho Cucamonga, California 91701

Daniel P.

Job Details: 09/18/2018

maytag washer MVWB725BW0 washer knocking during Agitation, found loose rotor bolt, added loctite , reinstalled and tightened all ok call completed

Near Fontana, California 92336

Daniel P.

Job Details: 09/18/2018

whirlpool dishwasher GU2400XTPS6 Main control had damaged heat circuit relay replaced main control WP8564547 (control) , within 30 day warranty customer to pay for parts only , call completed.

Near Rialto, California 92376

Daniel P.

Job Details: 09/18/2018

AMANA DRYER NGD4655EW2 Dryer not heating found open thermal fuse , damaged belt and noisy pulley installed dryer repair kit and fuse tested checks ok call completed.; used 1 4392065 (DRYER REPAIR KIT)

Near Colton, California 92324

Daniel P.

Job Details: 09/18/2018

JENNAIR REFRIGERATOR JFD2589KEP filter head unit broken , found broken head unit replaced and tested checks ok call completed.

Near Rancho Cucamonga, California 91739

Tyler

Job Details: 09/18/2018

KITCHENAID REFRIGERATOR KBSD618ESS01 dispenser stopped working again. Ordering auger motor in stock.; ordrng 1 W10271509 (motor), Removed and replaced auger motor. All works good at this time.

Near Montclair, California 91763

Tyler

Job Details: 09/18/2018

WHIRLPOOL REFRIGERATOR WRX735SDHV00 Ice maker is not making ice and dispenser is not working. Removed filter and installed bypass. All works good. Customer to replace water filter.

Near Claremont, California 91711

Tyler

Job Details: 09/18/2018

whirlpool dishwasher WDT720PADM1 Rnse aid is not dispensing. Ordering dispenser not in stock in Fontana needs to be transferred.; ordrng 1 WPW10671905 (dispenser), Removed and replaced dispenser tested all works good at this time.

Near Glendora, California 91741

Tyler

Job Details: 09/18/2018

whirlpool dryer WGD8500DC3 unit had burning smell. Customer has used dryer since with no’s smell. Checked dryer found something may have stuck to flame tube vent screen and burned. Cycled dryer all works good at this time.

Near , California 91741

Tyler

Job Details: 09/18/2018

whirlpool microwave WMH32519HZ3 Unit has scratch on interface. Removed and replaced interface with part sent to customer. All works good at this time.

Near Upland, California 91786

Tyler

Job Details: 09/18/2018

WHIRLPOOL REFRIGERATOR WRF767SDEM01 all lights in fridge would shutoff. Lights were on at the time of arrival. Explained to customer that it’s difficult to diagnose a intermittent issue but I will offset main control and led board. ; ordrng 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec), Removed and replaced main control and LED board. All works good at this time.

Near Rialto, California 92377

Tyler

Job Details: 09/18/2018

whirlpool refrigerator WRX988SIBM03 Refer compartment is not cooling. Found evaporator is frozen over. Ordering evaporator harness kit not in stock. Customer to defrost unit before return.; ordrng 1 W11087438 (motor-evap), Removed and replaced evaporator harness kit tested all works good at this time.

Near Victorville, California 92392

Tyler

Job Details: 09/18/2018

maytag dryer MGDX655DW dryer button fell in the console. Reinstalled push to start switch. Tested all works good at this time.

Near Victorville, California 92395

Tyler

Job Details: 09/18/2018

whirlpool range WFG320M0BW2 Oven door gets too hot to touch. Customer has grand kids and is afraid that they will get burned. Showed customer service pointer that shows temps are safe. Customer says she is going to get a new stove.

Near La Puente, California 91744

Stephen

Job Details: 09/18/2018

whirlpool washer WTW5000DW0 Ran diagnostics. Had f7e7 error code. Found capacitor plug not tight into capacitor. Reconnected capacitor. Ran auto test cycle- passed. Ran calibration- passed. Fills, agitates, drains, rinses, & spins properly at this time. Advised customer to use less detergent. Complete.

Near El Monte, California 91732

Stephen

Job Details: 09/18/2018

whirlpool refrigerator WRT1L1TZYW01 ound evaporator fan running slowly, tower iced up. Needs evaporator fan motor, deicing. Replaced evaporator motor, deiced drain and diffuser. Unit is cooling properly at this time. Allow 24 hours for temps to stabilize. Complete.; used 1 WP2315539 (MOTOR-FAN)

Near Baldwin Park, California 91706

Stephen

Job Details: 09/18/2018

maytag dryer MGDB850YW1 Found noisy support roller(s), belt cracked. Belt is different than kit belt, worn blower belt. Allow extra time. Needs dryer kit, belt, blower belt; 1 WP8544742 (belt), WPW10136934 (belt), Replaced rollers, idler pulley, drum belt, blower belt. Cleaned shafts, delinted dryer. Tested ok. Vent tubing crushed by customer putting metal bar behind dryer. Advised customer to have venting replaced before using dryer. Tumbling, heating properly. Complete.

Near El Monte, California 91732

Stephen

Job Details: 09/18/2018

whirlpool refrigerator WRT138FZDW00 Found noisy when running.Adjusted compressor tubing, cleaned condenser. Instructed customer on normal popping, cracking, hissing , gurgling sounds. Unit is working as designed. Unit is cooling properly at this time. Complete.

Near Los Angeles, California 90077

Isidore

Job Details: 09/18/2018

whirlpool dishwasher WDP370PAHW0 Found power cord harness connector pulled apart, the power cord is not secured under dishwasher keeps pulling apart when customer pulls cord out to use. With zip tie secured connection. And advised customer not to pull cord out more than necessary. Dishwasher working at this time.

Near Los Angeles, California 90049

Isidore

Job Details: 09/18/2018

kitchenaid refrigerator KBRS20EVMS4 Found freezer drain blocked needs to be defrosted Per service pointer W10632338 C, needs trap drain tube W10619951. Also found water reservoir W11229977 leaking; rqstng P&A on 1 W10619951 (drain tube) and 1 W11229977 (WATER RESERVOIR ), Turn off water, Remove fresh food drawers and shelves, remove water reservoir and defrost freezer drain tube. Installed new water reservoir and new drain tube cleared. Drain and turn on water and filled new water reservoir and test. Refrigerator working at this time.

Near Los Angeles, California 90272

Isidore

Job Details: 09/18/2018

kitchenaid refrigerator KFIS27CXMS3 Found drain block removed freezer door, freezer baskets and defrost freezer drain removed back panel and old drain tube, installed new drain tube cleared drain ok at this time . Refrigerator working at this time.; used 1 W10619951 (TUBE DRAIN)

Near Los Angeles, California 90272

Isidore

Job Details: 09/18/2018

whirlpool freezer KSRB25FKSS02 Found customer had already defrost and cleaned/cleared drain and condenser. Found air flow on return restricted, customer advised to keep return area cleared, no bags. Door hinge right side noisy, put lube on door hinge fresh food side. Refrigerator working at this time.

Near Apple Valley, California 92308

Cesar

Job Details: 09/18/2018

FRIGIDAIRE RANGE FFGF3012TWA Inner liner is slightly worded from heat causing door not to close correctly, seal clips are falling out of seal routed for inner door and seal ; ordrng 1 316230634 (liner) and 1 316239700 (seal,oven door), Replaced liner and gasket but on this unit the sheet metal is thin and can flex easily it is closing correctly at this time but door can flex open on any of the top corners if just pushed right.

Near Apple Valley, California 92308

Cesar

Job Details: 09/17/2018

FRIGIDAIRE RANGE FFGF3012TWA Replaced liner and gasket but on this unit the sheet metal is thin and can flex easily it is closing correctly at this time but door can flex open on any of the top corners if just pushed right.

Near Victorville, California 92392

Cesar

Job Details: 09/17/2018

whirlpool washer WTW8540BW0 Belt on rotor came loose causing rotor to rattle during spin and agitation tighten bolt unit tested good ; Job Completed.

Near Victorville, California 92392

Cesar

Job Details: 09/17/2018

whirlpool dryer WGD4815EW2 Timer not advancing timer nor does have power and turn but gears are broken internally not turning shaft routed for timer ; ordrng 1 WPW10185981 (timer), Replaced timer ran it for 5 min timer advanced 5 min unit tested good.

Near Victorville, California 92392

Cesar

Job Details: 09/17/2018

FRIGIDAIRE REFRIGERATOR LFHB2741PFAA Customers issue is icemaker is not making ice now. There is no frost buildup. Ordering parts listed For return visit; ordrng 1 242095702 (housing-air handle) and 1 243297606 (ice maker), Replaced housing and ice maker per last tech ran an ice maker test all tests checked good connections look good and evap has full frost pattern on it .

Near Alhambra, California 91803

Francisco

Job Details: 09/17/2018

WHIRLPOOL FREEZER GB2FHDXWQ05 customer stated his FC drawer was not pulling out as it should, he has no ice production issues. Inspected drawer found slides were missing bearings on both sides therefore it is hard to slide drawer out, removed and replaced parts listed re aligned racks and tested ops unit working as designed and customer approves functions at this time

Near Los Angeles, California 90039

Francisco

Job Details: 09/17/2018

JENNAIR REFRIGERATOR JF36NXFXDE00 Checked unit found right side refrigerator door hinge not working properly. Contacted tech line and they advised to replace top & bottom hinges.; ordrng 1 W10691136 (hinge-door) and 1 W10828686 (hinge-door),Removed and replaced parts listed, tested ops unit now closing as intended. Adjusted as much as possible due to customer's floor being warped and uneven.

Near Simi Valley, California 93065

Aaron

Job Details: 09/17/2018

MAYTAG WASHER MVWB835DW3 Unit water valve fresh cold water valve is not functioning causing unit to not function correctly and going to a spin cycle cancels out with an F3E 2 in the service of other coach having to do with no water in the rent cycle verified the cold water valve is not working replaced water valve with truckstop valve tested operations unit is working as designed now; used 1 W11165546 (VALVE)

Near Simi Valley, California 93063

Aaron

Job Details: 09/17/2018

WHIRLPOOL OVEN KSGB900ESS2 Checked operations and bake and broil unit would not respond turn power off reset the power tested operations again the unit started working correctly test or did say they had a power outage about a week or two ago power spike could’ve been what was the issue reset the unit now it’s working correctly operating normal.

Near Simi Valley, California 93065

Aaron

Job Details: 09/17/2018

WHIRLPOOL WASHER WFW92HEFC0 The unit door hinge and door inner plate was busted replaced unit is now opening and closing correct , tested ops normal now

Near Simi Valley, California 93065

Aaron

Job Details: 09/17/2018

maytag washer MVWB850YW1 Unit is leaking and main bearings are bad needs new tub asm est to replace the tub and basket assembly.

Near Ventura, California 93003

Aaron

Job Details: 09/17/2018

ge washer GTW330ASK2WW Replace the drain pump but upon replacing the drain pump found out this thing was full of some sort of substance that clogged up the drain line and drain tubes including the drain pump replaced the drain pump filled and drained the unit two times advise the customer if your clocks back up we cannot cover under warrantee it will be a call out and diagnosis trip charge labor and parts that would have to be replaced on his own dime customer understood and said that he didn’t know how it happened unit is working as designed as of right now.

Near Malibu, California 90265

Jesus

Job Details: 09/17/2018

WHIRLPOOL REFRIGERATOR WSR57R18DM02 Customer states that unit is not cooling. Checked unit and found unit working properly. Removed drawer and evaporator cover and replace thermistor. Unit is working as designed

Near Malibu, California 90265

Jesus

Job Details: 09/17/2018

ikea dishwasher IUD8555DX0 Customer states that unit is not turning on. Checked unit and ran diagnostics found error codes. Unit is not draining. Removed water from unit and removed drain pump. Removed broken glass and assembled unit. Reran diagnostics and passed. Unit is now woking as design.8-4 drain motor electrical problem 8-1 slow drained.

Near Malibu, California 90265

Jesus

Job Details: 09/17/2018

whirlpool refrigerator GC3SHAXVT00 Customer stats that unit is not dispensing ice. Checked unit and found the ice bin stuck due to ice build up. Removed all ice and cleared jam. Checked for any air leaks causing ice to frost together. Did sealed the liner with adhesive. Assembled unit and tested. Unit is now working as design. ; used 1 WP482338 (ADHESIVE)

Near Agoura Hills, California 91301

Jesus

Job Details: 09/17/2018

whirlpool washer MVWB980BW0 Customer states that unit is leaking. Pulled unit out and tilted. Inspected and found water residue on rotor. Removed washplate, basket and rotor assembly. Re-installed new bearing kit. Assembled unit and passed. Advice customer to unit till adhesive completely dries. Unit is working as designed.

Near Westlake Village, California 91362

Jesus

Job Details: 09/17/2018

whirlpool dishwasher KDFE104HPS0 Customer states that unit is not washing dishes. Ran diagnostics and no error codes found. Customer instruct on usage and maintenance. Customer water entering unit is cold. Advices customer to run hot water faucet and the turn unit on. Also to use affresh tablets to condition tub. Unitnis woking as designed.

Near Thousand Oaks, California 91360

Jesus

Job Details: 09/17/2018

KITCHENAID OVEN KODE307ESS02 Customer states that unit has moisture inside door. Checked unit and found a streak of water. Removed door and from panel. Cleaned out inner glass. Assembled unit and tested door. Unit is now woking as designed.

Near Camarillo, California 93012

Jesus

Job Details: 09/17/2018

whirlpool range WEE730H0DS0 Customer states that unit element not heating. Checked unit and found the outer part of element not lighting up. Removed UI panel and unscrew top. Raise top and held it with a box in between. Disconnected element, switch W10857622 (SWITCH-INF) and installed new. Assembled unit and tested. Unit is now woking as designed.

Near Oxnard, California 93033

Hector Zuleta

Job Details: 09/17/2018

whirlpool range WFE320M0EW0 Customer states (2) burners RF and LR not working. Checked unit and found LR element is open and a short on the RF and the switch. Ordering 1 W10823696 (elmnt-surf) and 1 WP3149400 (switch-inf) and 1 WP8273994 (elmnt-surf), Replaced FR, RL elements and FR switch.

Near Camarillo, California 93010

Hector Zuleta

Job Details: 09/17/2018

WHIRLPOOL DRYER WDF510PAYT2 Customer states dishwasher not spraying water. Checked unit and found stuck motor wash. Customer declined estimate for the repair.

Near Thousand Oaks, California 91360

Hector Zuleta

Job Details: 09/17/2018

KITCHENAID DISHWASHER KUDC10IXSS8 Customer states dishwasher leaking around the door. Checked unit and found worn out door gasket and broken upper rack rails. Replaced door gasket and ordered rails.; ordrng 2 WPW10195622 (stop)s and 2 WPW10195623 (track)s and 4 WPW10505748 (wheel-tub)s, Replaced rails track and stoppers. Tested ok.

Near Moorpark, California 93021

Hector Zuleta

Job Details: 09/17/2018

whirlpool dryer WGD5000DW3 Customer states there is an intermittent lack of heating in the dryer. Adjusted vent and ordered gas valve coils; ordrng 1 WPW10328463 (coil-valve), Replaced gas valve coils. Tested ok.

Near Thousand Oaks, California 91320

Hector Zuleta

Job Details: 09/17/2018

whirlpool dryer WGD8000BW0 Customer states dryer not heating. Checked unit and found open thermal fuse. Replaced and tested ok. Also found restricted vent due to stuck vent door. Adjusted and tested ok.; used 1 WP3390719 (THERMAL FUSE)

Near Ventura, California 93003

Hector Zuleta

Job Details: 09/17/2018

kitchenaid dishwasher KDTE204EBL1 Customer states dishwasher control panel not working. Tested and found Inoperative UI. Ordered new UI by Service Pointer W10821953.; ordrng 1 W10901795 (panel-cntl), Replaced control panel (User Interface). Tested ok.

Near Los Angeles, California 91335

Michael

Job Details: 09/17/2018

whirlpool refrigerator WRF535SWHZ00 Removed and installed fresh food door gasket. Doors now seal properly.Ice maker was making too much ice, tech found bailing arm knocked off unit. Installed bailing arm. Ice maker cycled and filled. Unit ops as intended job complete.

Near Los Angeles, California 91367

Michael

Job Details: 09/17/2018

whirlpool refrigerator AZF33X16DW04 No power when unit is plugged in.Removed rear cover and found power cord not plugged into unit. Secured power cord and unit now cools as intended. Job complete.

Near Los Angeles, California 91367

Michael

Job Details: 09/17/2018

WHIRLPOOL DRYER MGDB850WQ0 Was not able to perform repair due to washer and dryer units being wedged between wash room walls. Damage to units and home would have occurred.No monies collected on this job.

Near Los Angeles, California 91364

Michael

Job Details: 09/17/2018

WHIRLPOOL DRYER MGDX500XW0 unit makes noise. Tech found when unit starts it squeals.Removed and installed dryer service repair kit 4392067Unit now ops as intended with no noises. used 1 4392067 (DRYER REPAIR KIT)

Near Los Angeles, California 91325

Michael

Job Details: 09/17/2018

WHIRLPOOL REFRIGERATOR WRF993FIFM00 ice maker quit working. A company changed out a main board and ever since the unit has not been operating at the correct temperature. Unit was unplugged and defrosted when tech arrived. Found ice build up behind evap cover. Removed and replaced evap used steamer to remove ice. frost on left side of freezer.Removed door, used heat gun to remove frost. Heated up freezer door seal. Freezer door now seals as intended and drawer slides in and out with minimal effort. Unit ops as intended job complete.

Near Los Angeles, California 91311

Michael

Job Details: 09/17/2018

kitchenaid compactor KTTS505ESS0 atch assembly is too difficult for cx to operate.Tech can work the latch assembly with no issues. Ordering new latch assembly p/n 675379Return appt 9/4/18 8-12 preferred.; ordrng 1 675379 (latch assy),Upon arrival, removed and replaced the latch. Tested compactor, all checked good at this time. Customer instructed on normal operation of unit.

Near Santa Clarita, California 91354

Michael

Job Details: 09/17/2018

WHIRLPOOL RANGE KSGB900ESS1 Removed door. Made adjustment to hinge. Reinstalled door. Door now opens and closes properly. Verified with neighbor door operation is satisfactory.

Near Palmdale, California 93552

Patrick

Job Details: 09/17/2018

whirlpool refrigerator MFI2569VEM0 Customer having issues with the unit not making ice again. Checked ice maker style and it could use the upgraded style kit. Checked ice maker circuit and switch is in line with it. Needs new switch as well ; ordrng 1 12002646 (light switch),Removed and replaced parts tested unit all ops checked good

Near Palmdale, California 93552

Patrick

Job Details: 09/17/2018

WHIRLPOOL REFRIGERATOR WRF767SDEM01 Customer having same issues with cooling in the fridge. Evap over iced again. Drain pan is deformed will need to be replaced. Also needs hard wired thermistor in it. Customer also having freezer ice maker issues will order ice maker ; ordrng 1 W10836964 (pan-drip) and 1 W10886939 (icemaker), Removed and replaced parts. Hard wired thermistor zip tied and wrapped in foil tape. Tested unit all ops good. Switching valve working properly ; Job Complete.

Near Lancaster, California 93536

Patrick

Job Details: 09/17/2018

WHIRLPOOL REFRIGERATOR WRR56X18FW00 Unit having cooling issues again. Compressor not running. Start device popped off. I didn’t have clip on. Secured and tested. The evap started to build frost top to bottom. Will call customer to maker sure it’s ok later

Near Stevenson Ranch, California 91381

Raymond

Job Details: 09/17/2018

KITCHENAID REFRIGERATOR KSSP42QMS00 Upon arrival customer complaint was icemaker not making any ice tested and found icemaker would not cycle. Quoted customer on replacement of ice maker cx approved. Replaced ice maker and tested unit. Unit functions as designed.

Near Los Angeles, California 91604

Raymond

Job Details: 09/17/2018

kitchenaid refrigerator KRFC302ESS00 Upon arrival customer complaint was humidity heater broken play humidity heater also found seals that were punctured need new field for both refrigerator door; ordrng 2 W10443241 (gasket-fip)s, nstall door gaskets and tested unit unit functions as designed.

Near Glendale, California 91208

Raymond

Job Details: 09/17/2018

kitchenaid refrigerator KBSN608EPA01 Upon arrival cx had same complaint, this time temp in RC was at 52, FC at 0. Per service pointer ordering control kit. Cx needs to have upper trim removed before arrival.; ordrng 1 W10849800 (cntrl-elec) and 1 WPW10169528 (diffuser), Replaced diffuser and control. Tested unit. Unit functions as designed.

Near San Fernando, California 91340

Billy J.

Job Details: 09/17/2018

WHIRLPOOL REFRIGERATOR WRB322DMBW00 upon arrival customer stated unit not making ice tested unit and unit would not cycle removed and replaced icemaker W10884390 (ICEMAKER) and valve WPW10498976 (VALVE) retested job complete

Near Los Angeles, California 91311

Billy J.

Job Details: 09/17/2018

jennair range JGRP548WP02 Upon arrival customer stated that front panel gets so hot that the panel discolored also customer states she received a burn and it scared her from leaning up against front panel I turned on all burners on high for about 15 minutes and stainless was still cool to the touch. Customer calling Jenna or wants front panel and side trim replaced states this is not a professional cooktop if she can’t use big pans; Job Complete.

Near Los Angeles, California 91311

Billy J.

Job Details: 09/17/2018

KITCHENAID DISHWASHER KDTM804ESS0 Upon arrival top rack was broken off removed and replaced both rails that where broke. And adjuster retested job complete. Used 2 WPW10546503 (ADJUSTER)s W11259786 (Track) W11259785 (Track)

Near Los Angeles, California 91344

Bill

Job Details: 09/17/2018

whirlpool refrigerator WRX986SIHZ00 Upon arrival customer stated no lights were turning on at all found main led driver board shorted also two led were bad removed and replaced retested job complete also leveled unit; Job complete. Used W10830288 (CNTRL-ELEC) W11205083 (LED)s

Near Santa Clarita, California 91350

Billy J.

Job Details: 09/17/2018

whirlpool washer MVWB835DW3 upon arrival customer states that sometimes unit goes off balance she stated when she purchased maching they instructed her she can wash heavy blankets confronters pillow esc I informered her she was lied to about the product operates cleared all error codes retested job complete unit now functions as desighned instructed customer of proper use and care about the product also adjusted unit for proper balance

Near Los Angeles, California 91042

Bryan Dunn-Wilson

Job Details: 09/17/2018

whirlpool microwave WMH53521HZ Customer states hearing clicking noise as fan is turned on. Noise is constant. Removed microwave. Removed top panel found that a wire was making contact with blades causing the noise. Moved wires away from fan. Noise is gone. Customer approves repair at this time. No dents dings or scratches caused by tech

Near La Crescenta-Montrose, California 91214

Bryan Dunn-Wilson

Job Details: 09/17/2018

WHIRLPOOL WASHER WFW8300SW02 Customer states washer makes loud banging noise and moves out of position. Inspected unit. Found there is to much play in between tubs and the inner tub is off balance meaning it has a bad bearing. Quoted for repair. Customer states they will just buy another washer.

Near La Crescenta-Montrose, California 91214

Bryan Dunn-Wilson

Job Details: 09/17/2018

whirlpool dryer WGD5000DW3 Customer tates no heat and taking longer to dry. Inspected unit. Found that the thermal fuse was not fully installed correctly. Reestablished connection. Dryer now heating. Vents are clear there is no restriction just a lose thermal fuse. Customer approves of repair at this time. No dents dings or scratches caused by tech.

Near Pasadena, California 91106

Bryan Dunn-Wilson

Job Details: 09/17/2018

kitchenaid refrigerator KFCO22EVBL5 Customer stated both door gaskets are tearing and rail is not functioning properly. Found spring inside rail is broke and rAil needs to be replaced. Ordering rail and both fridge gaskets. ordrng 2 W10435971 (gasket-fip)s and 1 W11177241 (RAIL) Removed and replaced both door gaskets. Heated to mold. Removed and replaced door rail. Cx approves repair at this time no dents dings or scratches cause by tech.

Near Pasadena, California 91106

Bryan Dunn-Wilson

Job Details: 09/17/2018

jennair coffee maker JBC7624BS00 Customer states she has only had coffee maker for less than a week. While powering on the coffee maker makes a loud noise as if a motor is seized. The. Flashes a code to insert infuser assembly. Inspected 7nit found infuser assembly is in position and unit still not operating as designed. Informed customer per Andrew that we would need to removed coffee maker and take it to shop for repair. Cx stated she would rather call pacific sales cause she hasn’t even unsee it once. And she wants them to make it right. Informed customer to give us a call if she needs the repair.

Near Los Angeles, California 91042

Bryan Dunn-Wilson

Job Details: 09/17/2018

WHIRLPOOL REFRIGERATOR WRF757SDEM01 Customer states low ice production. Tested unit in diagnostics. Unit cycled and re filled. Inspected unit found that replace filter light was on customer had another. Removed and replaced filter. Unit is functioning as designed. Just needed a filter change. No dents dings or scratches caused by tech.

Near Los Angeles, California 91342

Bryan Dunn-Wilson

Job Details: 09/17/2018

whirlpool washer MVWX655DW Customer states washer is not spinning. Tested unit in diagnostics. Unit showed no error codes. Ran test cycle. During agitation the washplate would stay still as the shaft spins. Removed and inspected washplate. Washplate is stripped no teeth for shaft to grab. Removed and replaced washplate W10902814 (Washplate)

Near Bakersfield, California 93306

Dane

Job Details: 09/17/2018

KENMORE DRYER 11065132410 Upon arrival the unit would not turn on. Found thermostat used in motor circuit open. Removed and replaced thermal fuse and tested unit. Unit functions normal. Instructed customer to have their venting clean, there was a massive lint buildup of Lent inventing inside machine.PLEASE CALL AND COLLECT TOTAL OVER PHONE ; used 1 WP3392519 (THERMAL FUSE)

Near Bakersfield, California 93307

Dane

Job Details: 09/17/2018

AMANA DRYER NED4655EW1 Upon arrival unit was making grinding noise while running. Found rollers and pull the worn out. Removed and replaced dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT)

Near Arvin, California 93203

Dane

Job Details: 09/17/2018

FRIGIDAIRE REFRIGERATOR FFTR2021TSO Upon arrival unit was leaking Freon and was not cooling. Installed UV dye dryer and recharged and tested unit. Unit functions normal now; used 1 5303918358 (FILTER-DRIER W DYE)

Near Arvin, California 93203

Dane

Job Details: 09/17/2018

frigidaire refrigerator FFHS2611PF Upon arrival the unit was loud and was not cooling. Found evaporator fan motor turning to slowly and evaporator fan blade cracked. Removed and replaced evaporator fan motor and blade and tested unit. Unit functions normal.

Near Bakersfield, California 93307

Dane

Job Details: 09/17/2018

whirlpool refrigerator WRF555SDFZ04 Upon arrival food was freezing in the fresh food compartment. Removed and replaced through dampener 12002355 (THERMISTOR KIT) control and electronic control v. Unit functions normal now.

Near Bakersfield, California 93307

Dane

Job Details: 09/17/2018

roper dryer RGD4516FW On arrival timer was not advancing. Removed and replaced timer W10857611 (TIMER) and tested unit. Unit functions normal; Job complete.

Near Bakersfield, California 93307

Dane

Job Details: 09/17/2018

roper washer RTW4516FW1 Upon arrival the unit would not fill with water cold water and would not was after filling. Found hot water valve not opening and found relay on control shorted. Removed and replaced control and valve and tested unit. Unit functions normal now.; Job Complete. Used W11210459 (valve) W11124712 (cntrl)

Near Orcutt, California 93455

George

Job Details: 09/17/2018

frigidaire refrigerator LFHG2251TF2 Found refrigerator working ok found fridge set at 36 in fresh food freezer 0 customer instruct temp needs to be set at 38 testing ok no build up of ice complete no dents or dings cause by tech .

Near Santa Maria, California 93454

George

Job Details: 09/17/2018

whirlpool refrigerator KFIS29PBMS03 Found refrigerator working ok freezer -0 fresh food area 37 customer does have independent power for refrigerator customer instruct possibility door stayed open unit checking ok complete. No dents or dings cause by tech.

Near San Luis Obispo, California 93405

George

Job Details: 09/17/2018

whirlpool refrigerator WRS321SDHZ01 Found refrigerator leaking off filter housing has a minor crack needs to be replace per customer does not want repair sending unit back

Near Paso Robles, California 93446

George

Job Details: 09/17/2018

maytag washer MVWB850YW0 Found washer with clunk sound when tub turning found rotor loose replace rotor 280146/ROTOR retested check out ok complete. No dents or dings cause by tech.

Near Shandon, California 93461

George

Job Details: 09/17/2018

whirlpool dishwasher WDF330PAHW0 Installed parts tested check out ok complete. No dents or dings cause by tech.

Near Templeton, California 93465

George

Job Details: 09/17/2018

amana dryer NTW4516FW0 Found washer working ok per customer has had to disconnect washer for a few minutes to reboot system ran washer thrue diagnostics Unit has control board errors customer instructed needs to have independent outlet for correction popularity ok clear code complete.; Job Complete.

Near Los Angeles, California 91605

Kenneth

Job Details: 09/17/2018

whirlpool refrigerator WRX735SDHZ00 Found unit not dispensing ice due to rail in ice bin that pushes ice to the front was frozen stuck. Released the stuck rod and tested unit. Unit is now working properly. Customer experience freezing in fridge. Checked temps and found temps normal. Informed customer that freezing could be caused by putting items that freeze easier closer to the air vent. Informed customer that some items need to go on the opposite side of the fridge since it’s warmer and it will prevent feeezing temps. Customer approves function and will call back if they notice the same items freezing on the other side of fridge.

Near Los Angeles, California 91403

Kenneth

Job Details: 09/17/2018

whirlpool refrigerator WRF535SMBM00 Screw that tightens mullion guide came out. Not allowing door to seal properly. Installed longer screws due to guide being shimmed. Longer screws were needed. Tested. Unit is working properly

Near Tulare, California 93274

Enrique

Job Details: 09/17/2018

WHIRLPOOL WASHER WTW8240YWY0 leaking underneath during wash cycle . I found water was leaking from bearings and tub seal . Installed new bearings assembly W10435302 (BEARING) . Tested the unit , found no leaks . All functions checked normal . No leaks.

Near Tulare, California 93274

Enrique

Job Details: 09/17/2018

GE WASHER GTW330ASK0WW unit not powering on . I diagnosed the unit . Found the control is receiving voltage , but it doesn’t turn on . I will need the central electric and latch . ; ordrng 1 WH01X27954 (LATCH ) and 1 WH18X27754 (CENTRAL ELECTRIC ), Replaced the central electric and latch . All functions checked normal at time of service . No leaks.

Near Corcoran, California 93212

Enrique

Job Details: 09/17/2018

WHIRLPOOL WASHER WTW4616FW1 Not completing the wash cycle . Leaving the clothes wet at end of cycle . In diagnostics , found f1e1=main control fault . ; ordrng 1 W11124713 (CENTRAL ELECTRIC ), Replaced the central electric . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service .

Near Hanford, California 93230

Enrique

Job Details: 09/17/2018

maytag washer MVWB955FC0 the unit not starting wash cycles . In diagnostics , found long drain error code ( f9e1 ) . The drain pump wire was loose , disconnected . I connected the harness . Ran a rinse/spin cycle . All functions checked normal . No leaks .