Near Bakersfield, California 93301
Dane
Job Details:
11/12/2018
DISHWASHER KITCHENAID KUDP02FRBL1
Upon arrival the door would fall down when opened. Found the ropes on the door links broken. Removed and replaced door link kit and tested unit. Unit functions normal now
Near Bakersfield, California 93304
Dane
Job Details:
11/12/2018
DRYER MAYTAG LDE7334ACE
Install belt and tested unit. Unit functions normal now
Near Santa Clarita, California 91351
Michael
Job Details:
11/12/2018
DRYER KENMORE LGT5624BQ0
Removed front panel to access radiant sensor. Removed and replaced sensor.Installed front panel and retested unit. Unit now heats as intended. Cx does not have a clamp on dryer exhaust vent. Advised cx put a clamp on vent so it does not get blown off. Collected $163.58 job complete
Near Los Angeles, California 91331
Michael
Job Details:
11/12/2018
WASHER MAYTAG MHW5100DC0
Cx states washer stopped and door is locked.Unit was unplugged on arrival.Removed top panel and unlocked door and removed clothing.Plugged unit in and threw F3e1 faultChecked pressure sensor hose down to tub and all is good. Can blow through pressure hose with no obstruction.Start auto service and unit does not respond past locking front door. Removed and replaced latch and pressure switch per R1. R booted unit and ran through auto service with no issues. Job complete
Near Hesperia, California 92344
Cesar
Job Details:
11/12/2018
WASHER AMANA NTW4516FW3
Unit will not power on tested unit found control has 120v going to it green led on control not not on start button not responding determined failed control replaced control tested and calibrated unit all checked good
Near Phelan, California 92371
Cesar
Job Details:
11/12/2018
REFRIGERATOR KITCHENAID WRV986FDEM01
"Replaced valve, adapter, fan and installed fittings all tested good"
Near Victorville, California 92394
Cesar
Job Details:
11/12/2018
M/W OTR AMANA AMV2307PFW0
Replaced damaged components by the short in control unit tested good
Near Victorville, California 92394
Cesar
Job Details:
11/12/2018
M/W OTR WHIRLPOOL WMH32519FB1
Requesting additional labor unit had to be installed to replace parts. Found unit does not always run it indicated door is open when it’s closed determined failed door switches and when unit does run it does not heat all relays and connections checked good cap and diode tested good determined failed mag. Replaced interlocks and mag unit tested good
Near Victorville, California 92395
Cesar
Job Details:
11/12/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00
Not cooling in fresh food compartment and not closing od enough in freezer checked unit found a failed evap fan motor has power will not run. Replaced failed motor and all tested good ; used 1 WP2315539 (MOTOR-FAN) from stock
Near Los Angeles, California 90041
Raymond
Job Details:
11/12/2018
WASHER MAYTAG MVWX655DW1
Upon arrival unit would not spin or agitate. Found faulty capacitor.needs Capacitor; ordrng 1 W10843769 (CAPACITOR)
Near Manteca, California 95337
William
Job Details:
11/12/2018
OVEN WHIRLPOOL WFG515S0EB1
"Replaced broken door hinges & dented right side panel, tested door functions, tested ok"
Near Atascadero, California 93422
George
Job Details:
11/12/2018
RANGE KITCHENAID KDRS467VSS04
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Oxnard, California 93030
Jesus
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW8040DW4
Customer states that unit is not washing clothes. Checked unit and ran diagnostics found error code. Ran manual test on valves and found the cold water valve not working. Removed hose from valve and no water pressure coming out. Advised customer to have water pipes and valve checked. Continued manual test and passed. Unit is working as design. F8-E1. Long fill
Near Camarillo, California 93012
Jesus
Job Details:
11/12/2018
OVEN WHIRLPOOL WFG515S0ES1
"Customer states that unit is not heating. Preheat unit and ran 6 cycles. Got the average temp of 364 degrees per techline adjusted -10 to reach at 350 degrees. Unit is working as design. Drop -10 degrees 403/325402/327400/331Total: 2,188/6=364 degrees average Steve Sr# 7723407284, Emma trade partners Sr# 7723407831, 12/2/17 purchase date"
Near El Monte, California 91732
Stephen
Job Details:
11/12/2018
WASHER WHIRLPOOL WFW7590FW0
"Ran diagnostics. Had f2e3 error code. Reinstalled UI harness. Cleared error code. Ran quick test cycle- passed. Fills, washes, drains, rinses, & spins properly. Advised to use less detergent. Complete."
Near Bakersfield, California 93312
James
Job Details:
11/12/2018
REFRIGERATOR GE PGS25KSEAFSS
Replaced listed parts due to shorted inverter Tested ok
Near Rosemead, California 91770
Stephen
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW5000DW2
Ran diagnostics. Had f8e1 error code. Found cold side of fill valve sticking partially closed( good pressure from both hoses ). Needs fill valve. Called tech line.; ordrng 1 W11210459 (VALVE)
Near Fresno, California 93730
Chris
Job Details:
11/12/2018
REFRIGERATOR FRIGIDAIRE FFHB2750TS3
Customers issue is icemaker quit producing ice in refrigerator compartment. Once I pulled ice container out notice icemaker was In a 45° angle. Remove and reset placed icemaker tested for proper function everything checks out good. Job complete
Near Fresno, California 93727
Chris
Job Details:
11/12/2018
DISHWASHER KITCHENAID KDTM354DSS5
On return visit today found water supply hose leaking again Informed customer they need to contact Best Buy who installed the appliance to replace water supply hose. I left water shut off... KitchenAid does not cover that part. Job is complete
Near Los Angeles, California 90042
Stephen
Job Details:
11/12/2018
DISHWASHER MAYTAG MDB4949SDZ0
"Found tub seam upper rear corner split( dented ), leaking. Needs tub. Long job. Long job. 4 count job. Advised customer to call exterminator to clean rat droppings.; ordrng 1 WPW10681507 (tub-dishwr)"
Near Montebello, California 90640
Stephen
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW5000DW1
"Ran diagnostics. No error codes. Found wash plate, gear case splines stripped, worn splutch, basket hub, lid strike. Long job. 3 count job.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10714899 (strike) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Near Fresno, California 93720
Chris
Job Details:
11/12/2018
DISHWASHER WHIRLPOOL WDT720PADM3
Customer thought there was water leaking from dishwasher. Upon arrival I found door was not sealing properly. Made adjustments to the latch assembly and also reset door gasket it was not inserted properly. Tested for proper function everything checks out good no more leak. Job complete
Near Arcadia, California 91007
Raymond
Job Details:
11/12/2018
DRYER MAYTAG MGD5500FW0
"Upon arrival unit would intermittently heat, and cx had to run multiple loads to dry. Inspected and found loose connection at gas coil. Secured connection and tested, unit functions as designed."
Near Burbank, California 91505
Raymond
Job Details:
11/12/2018
DISHWASHER KITCHENAID KDTE104ESS4
"Upon arrival unit would not wash. Found bad motor, replaced sump assembly and tested, unit functions as designed."
Near Muscoy, California 92407
Tyler
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW5640XW
Customer stated that unit is leaking from the back. Found hot water valve is leaking removed and replaced valve assembly tested all works good at this time.
Near Simi Valley, California 93063
Aaron
Job Details:
11/12/2018
M/W OTR KITCHENAID KMHS120ESS5
"Vent fan was just humming , seized up , replaced tested operations after reinstalling ops normal now"
Near Simi Valley, California 93063
Aaron
Job Details:
11/12/2018
DRYER WHIRLPOOL WTW4800BQ0
"Checked the unit , venting to the HOUSE IS STILL BAD , CLOGGED NO AIR FLOW , this time the terminal cutout was bad replaced tested unit heats correct , LET THE CUSTOMER CKNOW THE HOUSE VENT IS THE ISSUE and if we come back out for the same reason there will be call and diagnoses fee 115.00 and labor of 120.00 to repair unit ,Mr understands unit heats now ; used 1 279816 (THERMAL CUT OFF HI) from stock"
Near Glendale, California 91208
Raymond
Job Details:
11/12/2018
MICROWAVE WHIRLPOOL KMBS104ESS02
"Upon arrival unit door would not sit at a 90degree angle. Contacted Andy SR 7723407591 and discussed, was informed this is normal operation. Directed cx to WP CX service if they had any further questions. Unit functions as designed at time of service."
Near Los Angeles, California 91311
Michael
Job Details:
11/12/2018
REFRIGERATOR WHIRLPOOL GI7FVCXWY00
Cx had a leak from filter area.Removed upper panel to access water filter housing. Found piece of plastic from faulty filter lodged in housing now letting filter spin to full seat. Removed obstruction and installed new filter. Unit no longer leaks and water dispenser ops as intended. Job complete
Near Santa Clarita, California 91354
Billy J.
Job Details:
11/12/2018
REFRIGERATOR WHIRPOOL GC5SHGXLS01
Removed and replaced housing retested no leaks at this time job complete
Near Temple City, California 91780
Stephen
Job Details:
11/12/2018
FREEZER WHIRLPOOL WSF26C3EXF01
"Replaced FC door assembly, RC diffuser( damper ). Dispenser functions, ice maker is cycling properly. Unit is cooling properly at this time. Cleaned condenser. Advised customer to bypass reverse osmosis system. Complete."
Near Santa Clarita, California 91387
Billy J.
Job Details:
11/12/2018
DRYER MAYTAG MDG4000BWW
"2515229 306508 21.82 11.19 and seal apon arrival unit making a small scatting noise per rich its the glides ordering quoted cx 143.94 cx paid 115; ordrng 2 306508 (bearing,glide front)s and 1 SEAL (SEAL)"
Near Alhambra, California 91801
Stephen
Job Details:
11/12/2018
MICROWAVE WHIRLPOOL WMH31017FS0
"Found cavity light flickering when door is opened. Found worn interlocks, switches. EST 242.54. Replaced interlocks, all 3 switches. Load tested ok. Cavity light is working properly. Heating, functioning properly at this time. Complete."
Near Riverside, California 92505
Kevin
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW5000DW1
"Found multiple issues. The start button on the main control is not responsive, you have to push it multiple times to get a response. The transmission is locking up in the spin cycle causing load not to finish. The cam and belt are worn out causing loud squeak in agitation cycle and belt is slipping in spin. I tried removing washplate and found it is seized to transmission shaft and will need to be broken off. Needs autho. Allow 2 hours on return. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 WPW10006384 (drive belt)"
Near Bakersfield, California 93312
James
Job Details:
11/12/2018
REFRIGERATOR FRIGIDAIRE LGHB2867PF2
Replaced listed parts due to ice bucket not locking in place Tested ok File # 82153576Bill this call out Frigidaire is sending kit to customer and will pay labor for kit per Mike at tech line
Near Bakersfield, California 93312
James
Job Details:
11/12/2018
DISHWASHER BOSCH SHV98M03UC/46
Cleared air gap Tested ok
Near Bakersfield, California 93311
James
Job Details:
11/12/2018
REFRIGERATOR KITCHENAID KRFF507ESS00
S-16360 for labor to defrost and optimize sensorPlease s-code for part in interest of customer satisfaction Defrosted evaporator and replaced listed part
Near Pumpkin Center, California 93313
James
Job Details:
11/12/2018
DISHWASHER KITCHENAID KDTE234GPS0
"Tech line says need rinse aid and use vinegar Sr# 7723406996, All functions are normal and no fault codes stored"
Near Los Angeles, California 91403
Isidore
Job Details:
11/12/2018
WASHER WHIRLPOOL WFW87HEDW0
Sr 7723407289 TJFound acu W11029153 not give proper voltage to water valves. Customer declined repairs at this time.; rqstng P&A on 1 W11029153 (cntrl-elec 294.04)
Near Pumpkin Center, California 93313
James
Job Details:
11/12/2018
RANGE KITCHEN AID KCGS956ESS02
Replaced listed parts due to abnormal flame Tested ok
Near Bakersfield, California 93307
James
Job Details:
11/12/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00
Replaced listed parts due to intermittent operation Tested ok
Near Bakersfield, California 93307
Dane
Job Details:
11/12/2018
FREEZER WHIRLPOOL WRT311FZDW
"Upon arrival unit was not going into defrost. Found defrost by middle shorted and took out control board. Ice buildup stopped fan and cracked family. Removed and replaced fan blade, control board, and defrosted by metal"
Near Bakersfield, California 93313
Dane
Job Details:
11/12/2018
M/W OTR WHIRLPOOL UMV1160CS3
7722294087 Kenetha Spoke to trade partners with the above name and above file number. Trade partners insured me that this board even know what it is the same number as the last board I tried to install woodwork and we would get paid a second trip. She said if this board it did not fit to call tech-support tech-support While in home. I did and spoke to Steve and Steve from tech-support informed me that parts research and parts not belonging to the unit that are on the schematic is not his responsibility he is there for diagnostic assistance only. Still documented with Steve with file number listed below. This board still does not fit this unit. I took pictures showing completely different shape and different connectors.PLEASE BILL FOR DOUBLE LABOR. TRADE PARTNERS INSURED WE WOULD GET PAID A SECOND TRIP.7723407197...Steve
Near Lamont, California 93241
Dane
Job Details:
11/12/2018
WASHER MAYTAG MVWC555DW
Upon arrival the unit was leaking. Found drain pump leaking. Removed and replaced pump and tested unit. Unit functions normal now
Near Bakersfield, California 93306
Dane
Job Details:
11/12/2018
REFIRGERATOR WHIRLPOOL 7GI5FSAXVY00
"Upon arrival the unit was not cooling. Found compressor short cycling due to a shorted start device. Removed and replaced start device and tested unit. Unit functions normal now; used 1 8201786 (START DEVICE,COMBO) from stock"
Near Santa Clarita, California 91354
Billy J.
Job Details:
11/12/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Apon arrival removed and replaced bad led retested job complete
Near Paso Robles, California 93446
George
Job Details:
11/12/2018
WASHER WHIRLPOOL WFW9150WW01
Found washer leaking found a tear on bellow needs to be replace Pareants not home only had 100.00 owes 15.00 for service fee customer will like to think about repair do not order parts yet.; ordrng 1 WPW10381562 (bellow)
Near Fontana, California 92336
Kevin
Job Details:
11/12/2018
MICROWAVE WHIRLPOOL WMH78019HZ0
Removed and replaced prev ordered door assy. Tested unit. All tests good.
Near Manteca, California 95337
William
Job Details:
11/12/2018
REFRIGERATOR MAYTAG MBF2258DEH00
"Replaced noisey control, found evap fan running in defrost mode, ordered jazz brd.for unit; ordrng 1 WPW10503278 (refer elect cont brd)"
Near Riverside, California 92509
Kevin
Job Details:
11/12/2018
WASHER MAYTAG MVWB835DW3
Customer canceled at the door.
Near Riverbank, California 95367
William
Job Details:
11/12/2018
DRYER MAYTAG MEDB765FW0
"instructed cx roof jack dryer vent clogged. door seal missing & door filled with lent & water, ordered door assy; ordrng 1 W10513691 (door)"
Near Beverly Hills, California 90210
Isidore
Job Details:
11/12/2018
WASHER WHIRLPOOL WFW9290FW0
"Found F1 e1 f8 e3 f5e2 door lock error not verified F0e1 washer was in over suds condition, customer instruct load and go settings and use. Cleared errors no problems found at this time. Note credit card got charge to wrong invoice #217633 $115.00 already spoke with Greg paid in full"
Near Los Angeles, California 91401
Kenneth
Job Details:
11/12/2018
DISHWASHER KITCHENAID KDTM354DSS4
"Installed inner door, dispenser, and wheels and unit is working correctly and customer approves function. Forgot dish rack, so will come again to install. No dings, dents, or scuffs caused by technician. Will collect; schdld next appmnt for 11/12 MON 8-12"
Near Los Angeles, California 91403
Isidore
Job Details:
11/12/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00
Removed top panel and water reservoir. Installed new water reservoir test for leaks ok reinstalled top panel test water dispenser and removed air from system. Refrigerator water working at this time.
Near Los Angeles, California 91436
Isidore
Job Details:
11/12/2018
DISHWASHER KITCHENAID KUDC25CHSS0
"Removed old upper rack manifold and spray arm, installed new manifold and spray arm test dishwasher operation. Ok at this time. Note had air gap repaired by plumber looks ok at this time. No leaks found or backup through air gap."
Near Los Angeles, California 91604
Isidore
Job Details:
11/12/2018
WASHER MAYTAG MHWZ600TW01
Found door bellows spring came off reinstalled bellows spring test for leaks ok at this time
Near Los Angeles, California 90077
Isidore
Job Details:
11/12/2018
WASHER WHIRLPOOL LTG5243DQ
Found drain was not drain completely removed drain pump cleared drain. Reinstalled drain pump test for leaks ok. Test washer operation ok at this time.
Near Madera, California 93636
Irvin
Job Details:
11/12/2018
WASHER WHIRLPOOL CHW9060AW0
The door front panel is broken. Needs replacement. ; ordrng 1 WPW10300867 (frame)
Near Simi Valley, California 93065
Aaron
Job Details:
11/12/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Replaced the text control you I reset the system unit should work as design
Near Ontario, California 91764
Tyler
Job Details:
11/12/2018
RANGE WHIRLPOOL WFG515S0EW1
Customer stated that unit was delivered damaged in box. Coast appliance will not take it back. Took quick pics of all damage. Unit needs all panels replaced. Need authorization for double labor to rebuild oven.; rqstng P&A on 1 W10198745 (cover-rear) and 1 W10444446 (panl-mnfld) and 1 W10457443 (cooktop) and 1 W11219365 (END CAP) and 1 W11219370 (END CAP) and 1 W11234436 (CONSOLE) and 2 WPW10575396 (panel-side)s
Near Duarte, California 91010
Tyler
Job Details:
11/12/2018
DISHWASHER KITCHENAID KDTE334GPS0
"Customer stated top console burnt/warped. Inspected unit, Cancel button does not work. Ordering console.; ordrng 1 W11165145 (CONSOLE)"
Near Los Angeles, California 91311
Billy J.
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW5800BW0
Apon arrival removed and replaced drawer and washplate unit now won’t finish diognosis won’t unlockwasher 7722980058 now tub ring is stripped requesting extra labor entire W10396887 send into autho per techline; rqstng P&A on 1 W10396887 (hub)
Near Paso Robles, California 93446
George
Job Details:
11/12/2018
REFRIGERATOR FRIGIDAIRE DGHF2360PFAA
Found refrigerator not making ice found fill tube plug clear out retested check out ok complete no dents or dings cause by tech.
Near Apple Valley, California 92308
Cesar
Job Details:
11/12/2018
DISHWASHER FRIGIDAIRE FGCD2444SA2A
Replaced gaskets and spray arm all tested good
Near Los Angeles, California 91304
Kenneth
Job Details:
11/12/2018
REFIRGERATOR WHIRLPOOL WRF954CIHZ00
"Found unit not making ice, found ice maker stuck in harvest mode. Was able to take unit out of harvest and found water valve to have a stuck ice maker solenoid. Ordering new ice maker and water valve. Rescheduled customer for 11-13-18; ordrng 1 W10873098 (valve) and 1 W11099789 (icemaker)"
Near Modesto, California 95355
William
Job Details:
11/12/2018
REFIRGERATOR WHIRLPOOL WRF560SEYB05
"found compressor windings shorted, replaced compressor, dryer, installed service port, check for leaks , recharged system unit cooling at this time; used 1 CD8404 () from stock"
Near Modesto, California 95357
William
Job Details:
11/12/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"found evap fan assy gasket crushed, Replaced evap cover assy, relocated defrost thermister location, checked unit fan , thermisters, cooling functions in diagnostic mode, unit operating as designed."
Near Azusa, California 91702
Tyler
Job Details:
11/12/2018
WASHER WHIRLPOOL WFW7590FW0
"Customer stated water leaking from washer. Water inlet valve requires replacement. Customer has dryer stacked on top of washer, tenant said they will have builders remove, quoted $120 for extra man to remove. PLEASE CONTACT CUSTOMER MAKE SURE DRYER IS DOWN BEFORE SCHEDULING ; schdld next appmnt for 11/14 WED !"
Near Los Angeles, California 91406
Kenneth
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW8900BC
"Unit lid would not remain open. Replaced hinges and bearings for lid. Unit is now operating normally and the customer approves function. No dents, dings, or scuffs caused by technician."
Near La Verne, California 91750
Tyler
Job Details:
11/12/2018
DISHWASHER KITCHENAID KDTE234GPS0
Customer stated that the dispenser is leaking rinse aid out. Ordering dispenser in stock.; ordrng 1 W10861000 (detergent dispenser)
Near Madera, California 93636
Irvin
Job Details:
11/12/2018
WASHER WHIRLPOOL CHW9060AW0
"Unit in not responsive. No errors found. Removed jumper ran spin test, passed. Checked and cleared debri and suds. Assembled unit. Ran valve test passed. All ops normal."
Near Madera, California 93636
Irvin
Job Details:
11/12/2018
WASHER WHIRLPOOL CHW9060AW0
"F20 - NO WATER DETECTED. On display F20. Removed power and water lines checked the water and screens all clear and operates. Checked pump found suds and some debri. Cleared out suds, debri. Put into test mode water valve open and operates properly. Completed the cycled assembled. All ops normal."
Near Madera, California 93636
Irvin
Job Details:
11/12/2018
DRYER MAYTAG MEDB755DW
"The rollers are making a bad noise. Replaced the rollers. Test, passed. All ops normal."
Near Moreno Valley, California 92555
Kevin
Job Details:
11/12/2018
REFIRGERATOR WHIRLPOOL WRX988SIBB00
Unit not cooling in RC. Freezer is cooling good. I found frozen over evaporator in RC causing airflow restriction. I found out of range thermistor and out dated control software causing issue. Unit needs thermistor and control board kit. Customer will defrost unit prior to repair. Ordering parts. ; rqstng P&A on 1 W10789392 (cntrl-elec) and 1 W10837236 (harns-wire)
Near Moreno Valley, California 92555
Kevin
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW5000DW0
I tried to remove agitator and it is seized on and unremovable. I even tried breaking agitator off and the sleeve from agitator is still stuck on transmission shaft. The transmission can not be removed from bottom and basket can’t be removed from top with sleeve seized on. Unit will need everything from the washplate to the transmission replaced. Resubmitting for autho. Complete overhaul. No parts were installed yet. 4 job count if approved. ; rqstng P&A on 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 2 WP8533928 (screw)s and 1 WPW10215093 (clean out filter)
Near Riverside, California 92507
Kevin
Job Details:
11/12/2018
DISHWASHER KITCHENAID KDFE204EWH1
"Estimate trip $115.00 labor $150.34 parts being covered by whirlpool under autho. Total $265.34 unit not draining. I found shorted drain pump caused by short in main control. Control is only sending 70v to pump and voltage is correct at wall. Removed and replaced pump need to order main control. ; ordrng 1 W10854229 (cntrl-elec), used 1 WPW10348269 (PUMP-DRAIN) from stock"
Near Los Angeles, California 91311
Billy J.
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW7500GW0
Removed and replaced console retested no error codes job complete if recalled send senior tech
Near Stevenson Ranch, California 91381
Billy J.
Job Details:
11/12/2018
MICROWAVE WHIRLPOOL GMC305PDQ1
Apon arrival uninstalled microwave removed and replaced diod magnetron and lamp all functions now heat and light as desighned
Near Riverside, California 92506
Kevin
Job Details:
11/12/2018
REFIRGERATOR KITCHENAID KRFC704FSS00
"Unit not cooling in both compartments. Found voltage to compressor but compressor is locked up and not starting. Need to order compressor and Orion board. Bella unit, please allow 4 hours on return. ; ordrng 1 W11025999 (compressor) and 1 W11131873 (cntrl-elec)"
Near Beverly Hills, California 90210
Isidore
Job Details:
11/12/2018
DRYER WHIRLPOOL MGDC465HW0
"Found dryer door catch too tight customer. Too open too tight too close, removed old catch installed new catch test operation ok at this time. Note see notes I accidentally put another customer payment on this order from invoice 217881"
Near Los Angeles, California 91304
Kenneth
Job Details:
11/12/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02
Customer iconcerned about temps. Customer got a new thermostat and at door. Customer said after thermometer was installed temps seemed normal. Customer asked for help to remove air filter. Removed air filter and tested unit. Unit is working properly. Customer approves function at this time. No dents dings or blemishes on or w round unit caused by technician.
Near Bakersfield, California 93314
Jim
Job Details:
11/12/2018
MICROWAVE OVEN GE ZSC2001FSS 02
Display jumping around and the center display is dimmer; ordrng 1 WB27X10431 (led display)
Near Los Angeles, California 91367
Kenneth
Job Details:
11/12/2018
DISHWASHER WHIRLPOOL KDTE204GPS0
"Arrived at unit and found unit not powering on. Unit was connected to toggled plug for garbage disposal. Also found leak coming from fill line at dishwasher because cap to unit was loose. Tightened cap, and ran cycle to ensure no leaks and proper function. Unit is now operational and customer approves function. No dings, dents, or scuffs caused by technician."
Near Moreno Valley, California 92553
Kevin
Job Details:
11/12/2018
WASHER WHIRLPOOL WFW85HEFW1
"Found boot not draining and customer concerned with unit not spinning at high speed and clothes have odor at end of cycle. I found door boot not properly aligned with holes on outer tub causing water to stay in boot. I fixed boot alignment. For the odor and spinning, I tested unit, all functions test normal with no error codes. I gave customer tips on loading and detergent use. It looks like off balance loads."
Near Los Angeles, California 91343
Michael
Job Details:
11/12/2018
DISHWASHER JENN-AIR JDB8700AWS0
Cx states she ran a load after tech left. Ran second load and it did not complete the cycle.Found soap dispenser full of powder soap. Cx used too much soap. Tech instructed to use pods to prevent issue again. Rinse aid is also empty.Clear faults and run rapid advance. Can fill and drain in rapid advance mode.Canceled out ran normal cycle. Unit8-26-63-3Unit will fill but not rinse. R1 wants verification with techlineVerified with techline unit has faulty UI control.SR#7723406099UI control panel WPW10418327 $150.94Labor $120Cx quoted $286.56Cx agrees to repair. Return 11/16/18 8-12 requested; ordrng 1 WPW10418327 (panel-cntl)
Near Riverside, California 92506
Kevin
Job Details:
11/12/2018
REFIRGERATOR WHIRLPOOL KFIS29PBMS02
Unit is making a noise during operation. I found that there is a frost build up on both evaporators mostly around FC evaporator fan indicating the freezer door was left open. I tested all thermistors through diagnostic cycle and they all passed. Customer is going to defrost unit for 48 hours and see if the frost returns. Collected $115.00 for trip. Trip is covered for 30 days.
Near Azusa, California 91702
Tyler
Job Details:
11/12/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02
"Customer stated unit not cooling in both compartments. Previous company replaced evaporator, checked for leaks - none present. Possible that previous company undercharged unit with freon. Measured freon, vacuumed, and charged. All works good this time.; used 6 134A (REFRIGERANT ) from stock"
Near Earlimart, California 93219
Erick
Job Details:
11/12/2018
WASHER MAYTAG MDWX655DW1
Cycled unit and found unit with motor fault causing unit not to wash. Tested motor and found unit with bad ccw winding. Winding out of range causing unit not to wash. ; ordrng 1 W11026785 (motor-drve)
Near Tulare, California 93274
Erick
Job Details:
11/12/2018
REFRIGERATOR FRIGIDAIRE EI23BC56IS0
Called techline and spoke with Eric. Ran through all ice maker tests and found unit motor not making grounding noise. Mold is not able to hit switch causing unit not to make. Unit will need new motor and shut off arm replaced togetherGrease part number 5304485963.Sr# 82153988; ordrng 1 241817701 (motor-ice maker) and 1 241939901 (shut-off arm assem)
Near Camarillo, California 93012
Hector Zuleta
Job Details:
11/12/2018
DISHWASHER KITCHENAID KDTE704DPA0
"Control panel Not accepting commands. Replaced control panel and tested ok. Control panel under warranty. Customer was charged: Service call $115.00, Labor $125.00. Total:$240.00, reference #328. Customer paid in full using a check from CHASE."
Near Paso Robles, California 93446
George
Job Details:
11/12/2018
DRYER MAYTAG MGDX655DW1
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Atascadero, California 93422
George
Job Details:
11/12/2018
ICEMAKER GE PSS28KSHECSS
Found refrigerator not making ice found ice maker connector not inserted all the way reposition retested check out ok complete fill advance check ok complete no dents or dings cause by tech .
Near San Luis Obispo, California 93405
George
Job Details:
11/12/2018
VENT HOOD JENN-AIR JXL6536CSS0
Took pictures of wright insert and bulb And wrong one Phil calling whirlpool to reveryfy if wright part was sent.; saved tckt
Near Bakersfield, California 93308
Jim
Job Details:
11/12/2018
WASHER WHIRLPOOL WTW5000DW1
Bad control board. Replaced board. Unit tested ok
Near Bakersfield, California 93314
Jim
Job Details:
11/12/2018
REFRIGERATOR WHIRLPOOL KSSO48FTX03
Replaced main control board. Unit tested ok
Near Bakersfield, California 93312
Jim
Job Details:
11/12/2018
REFRIGERATOR KITCHEN AID KRFF507ESS01
In test 4 there was no frost build up in the freezer evaporator. The fresh food evaporator is partially frosted up. Unit stopped working after the test. Need boards; rqstng P&A on 1 W10832994 (compressor) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 W11116006 (evaporator)
Near Bakersfield, California 93314
Jim
Job Details:
11/12/2018
DISHWASHER ELECTROLUX EI24ID50QS1B
"User interface not working. Upper rack not washing; rqstng P&A on 1 117492651 (control assembly) and 1 117494841 (control panel) and 1 A00001202 (regulator) and 1 A00040101 (sensor), states that autho needed"
Near Los Angeles, California 91344
Michael
Job Details:
11/12/2018
REFIRGERATOR WHIRLPOOL WRS325FDAM04
Unit had damaged filter housing.Removed and replaced filter housing. Retested unit with old filter. Very low pressure through dispenser but ops as intended. Filter needs to be replaced badly. Instructed cx to use approved filters and change ASAP. Job complete
Near Delano, California 93215
Erick
Job Details:
11/12/2018
DRYER MAYTAG MEDC215EW
Upon arrival found unit cycling and ted fuse and found intermittently sticking. Recommended to replace. Also repalced timer to ensure repair. Informed customer of also to ensure vent cleaning is performed to ensure proper airflow for unit. Job complete ; used 1 W11050897 (CUTOFF-TML) from stock
Near Los Angeles, California 91316
Kenneth
Job Details:
11/12/2018
WASHER WHIRLPOOL WFW97HEDU0
Forgot to install clamp around door for bellows. Customer does not have the clamp. Ordering new clamp. Rescheduled customer for Tuesday ; ordrng 1 W11266654 (CLAMP)