Local Reviews
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Darren - Victorville, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dryer
Virginia - Los Angeles, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Problem resolved within our warranty, great job
Ricardo - Moorpark, CA
Repairs were done in a timely manner and repair person was friendly and got the job done. We are happy with the results. He did have to come back twice to finish because didn't have the correct part the first day but it worked out fine
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Excellent service
Art/betty - West Covina, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
city place - Pasadena, CA
Francisco was great he had to order part to complete the repair but he did a great job the second visit
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Awesome Service!!
Sara - McFarland, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Above Expected Service and Personable technician
Dawn - Clovis, CA
Tech was early, courteous, informative. Even helped a neighbor of mine who went off the road while he was leaving. He helped chain up the car and move into a safe place. I’ll be using this company again!!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Excellent service
Sharon - Oxnard, CA
Very polite
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Washing machine service
Gerald - Oak Park, CA
Jesus was very customer friendly and seemed genuinely concerned about getting the washing machine issues resolved. It took a total of three calls, but the machine seems to be working fine at this time.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Not so great
Deborah - Rancho Cucamonga, CA
My initial visit was great. My 4 month old machine needed new parts and it took almost four weeks to get them installed. My appointment was cancelled four times in the process and I had to call to find the parts were in and get scheduled. My machine did not work properly the first time I used it after the service and it worked once more before completely not even turning on. Upon my call to request another service call I was told by Samantha that it would be at their convenience to return not at mine regardless if my machine was completely broken down at this point. It worked with a few issues before the service, now not at all. I was given some ridiculous excuses about the service guy having to be the same even though I knew different. Anyway, I would have dealt with the continual cancellations if my machine had been fixed and when it wasn't maybe being treated as you cared. Instead she told me to call Whirlpool back to see if they could find another company who would come sooner. I suppose you guys don't really need the business. Also, I was never given any paperwork to verify what parts were replaced and exactly what the service man did. I had to call to get a copy emailed to me. Very unprofessional. I will decline any further warranty service from this company through Whirlpool. And I certainly would never pay for it. On another note, the service guys were friendly and helpful even though the second one didn't fix, but messed up my machine. Samantha in the office is rude and clearly in the wrong profession.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Very good experience
Jerome - Arcadia, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Good customer service
Laverne - Riverbank, CA
Customer is good. The problem I have is that the tech is unable to remedy the issues with the ice machine in the refrigerator due to poor engineering of the product. Ice comes out without being dispensed and using crush ice feature caused the area to ice up and not dispense any ice. Not happy with the product because of these issues.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
service report
James - Oxnard, CA
Everything went smoothly and with a smile
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Icemaker good again
Sandi - Bakersfield, CA
Technician was pleasant and quick to find the problem and get parts ordered. Icemaker was working again in less than 2 weeks.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Mangione
Victor Mangione - Fresno, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Miguel - Bakersfield, CA
Very happy my dryer was fixed fast
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Very satisfied
Betty - Merced, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent
Marie - Ripon, CA
Excellent service. Timely and thorough.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Linda - Camarillo, CA
Jesus was always very friendly and courteous. He took care of our problem.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Elvira - Lompoc, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Nelly - Westlake Village, CA
There was no service charge. The refrigerator was purchased on Nov.2018 but delivered on December 2018. The first time the water and ice filter was to be changed ,could not remove the old filter(stucked), was replaced by Aaron Bass with the filter I bought already..Now it would be easy to replace the next time,cause the filter comes down as soon as you open the compartment cover of the filter inside the fridge.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Good service
Yvonne - Lompoc, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Humberto
Humberto - Kerman, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Jesus was so helpful and friendly. I am appreicative of his service.
Amy - Agoura Hills, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service
Cheryl - Modesto, CA
Professional and knowledgeable
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Knowledgeable and professional
Taline - Los Angeles, CA
Izzy was very knowledgeable about the Whirpool washer he had to repair. He took the time to explain everything to me and tested the machine to make sure everything was working well before he left. Apart from his service, however, I did not find the customer service end as satisfactory. Calling always involved waits, and scheduling was difficult, especially the necessary return visit. For the first visit, I was asked to confirm the appointment at least 3 times. For the return visit, I was the one who had to call 3 times to make sure he was scheduled and coming, and even then, ended up having to wait (albeit with a call to let me know of the delay). Overall, however, I found the people on the phone kind and helpful, and Izzy did a good job. Improving scheduling will make this this a really good experience overall. Thank you!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very positive experience
Agnes - Pasadena, CA
Great service. Andy was courteous, professional and knowledgeable. Very positive experience
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Bruce - Bakersfield, CA
Really like our technician Scott...very friendly and helpful
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Professional Tech.
Tenant - Merced, CA
The technician you sent out was very informative and very professional
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Eloisa
Eloisa - Port Hueneme, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service
Mamaw - Visalia, CA
Very friendly and informative. Would definitely call them again.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Problem not resolved. Temp at 40
Mary - Springville, CA
Something wrong with computers
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Michael - Port Hueneme, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
good experience
Gary - Highland, CA
Very careful, wore shoe covers, and covered counters with pad before putting tools down.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent Service
Susie - Fresno, CA
Great communication; fast response time; quickly fixed the problem.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Whirlpool Refrigerator
Marilyn - Los Angeles, CA
The salesman, Calvin said you said, there was nothing wrong with my frig, he said you didn't say that they were very noisey coming from the manufacturer, home depot wouldn't do anything about my noisy whirlpool refrigerator......It was not the serviceman, Danny's fault.....thre was nothing he could do about all the noise from this appliance.......The manufacturer should have recalled all of the Whirlpools......I will never buy another appliance from Home Depot again and will tell everybody that I know how awful they are....the salesman said, I could return it, if it wasn't suitable, but when I wanted him to return it, he wanted 20% to restock it......he failed to tell me at the time I bought it......then when Home Depot delivered the Frig.....they brought a so called, manuel, a sheet of paper that opened up that said how noisy it was and the cracking and the popping and the buzzing, etc.....a very unfair thing that Home Depot does........I am writing to the President of of WhirlPool in Benton Harbor, Michigan......
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Problem unresolved
Margaret - Duarte, CA
The technician was professional and evaluated my brand new refrigerator doors, however the problem I called for...”door ajar” symbol coming on and alarm sounding for no reason continues to be a problem. I shared a video of the problem with the technician. Of course, it did not occur while he was here, but exactly 5 minutes after he left it did!! This has been happening frequently...including the middle of the night, when no one is touching the refrigerator! It’s very frustrating that there’s no explanation or resolution to this problem! This refrigerator was very expensive and we’ve only been using it for about 7 months! Very disappointed!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
He was on time, he was friendly, and he did the job that needed to be done.
Michael - Fresno, CA
He was on time, he was friendly, and he did the job that needed to be done.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Whirlpool dishwasher repair
Kennieth - Reedley, CA
Great service. Very fast. Really knowledgeable repair man
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Took forever to approve repair
Kevin - Oakdale, CA
Ethan the repair guy was great. Did everything he could to help me out. But from the time he came out to check on the Dishwasher until he came back with a part was over two and half weeks. The repair would not get approved. It took calling the company multiple times as well as a call to Best Buy to get the repair going. Then Ethan was sent out with the wrong part and had to come again 5 days later. Again, Ethan was great, but the repair did not go well at all.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
very professional
Alejandro - Avenal, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
The technician was highly qualified and efficient. Took no time at all to install the parts.
Dean/ - Bakersfield, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Ashraf
Ashraf - Westlake Village, CA
Very informative
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Ira - Los Angeles, CA
It’s fixed!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent First Class Service
Todd - Clovis, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Service
Kathy - Madera, CA
David C was very nice. Very professional . Thank you for such Awesome service.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Always the best service
Rosa - Los Angeles, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Professional service
Roger - Riverside, CA
Highly recommended
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
refrigerator repair
Jacki - Los Angeles, CA
Izzy is a very experienced service man. I appreciate his knowledge. The only frustrating situation is your dispatch customer service. I did not choose your company, my policy dictated who is sent.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Michael
Michael - Wasco, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Awesome service!
Casey - Phelan, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Very smooth installation
Mary - Sanger, CA
Very good service.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service
Anthony - Bakersfield, CA
Awesome service
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Service
"Bustamante - Riverdale, CA
Jonathan showed up on time and understood the problem I was having. He was able to have the parts and fix the problem in a timely manner.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great servicey
Marian - Tehachapi, CA
Great service, and extremely helpful.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great
Connie - Mendota, CA
Very professional and polite and quick to work . Give him a 10 .
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Tim
Tim - Morro Bay, CA
Great job
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Jc
Juan - Delano, CA
Good service the best
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Elizabeth - Montebello, CA
Excellent technician
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great company
Tina - Apple Valley, CA
Awesome the way they kept us informed about our appointment. Our tech came out on time and helped fix our dryer. He was clean and polite. Made sure we were happy with our service. We highly recommend this company.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Excellent service
Peggy - Lompoc, CA
James was very good and professional, he checked out the temperature of my refrigerator and freezer and was able to tell me everything was ok. I only had my refrigerator for a week but thought the temp in the freezer was not what it should be. I would be happy to have James in my home again if needed
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
Yanping - Temple City, CA
Fantastic guy, very professional and certainly knows his stuff.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great
Dick - Frazier Park, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service tech. Labor was SIGNIFICANTLY overpriced.
John - Glendora, CA
Andy was extremely courteous, knowledgeable, prompt and neat.. You (AR) charged me $115 for the service call (which I expected) and $163.83 for labor. He was here for a total of 25 minutes. That extrapolates to $330 an hour! A little high don't you think!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Micheal - Pasadena, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Angelo - Clovis, CA
Chris McConnell, your Appliance Repair Specialist is very professional and very happy with the service received!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Refrigerator door repair
Susana - San Fernando, CA
The tech that came out was amazing, friendly and quick. I couldn't have asked for anything more. He answered my question and went the extra mile to make sure we were satisfied with the service and he even fixed other issues we did not even notice the 1st time.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service!
Vinson - Azusa, CA
Andy was very knowledgeable and fixed it right the first time, this time for a different issue.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Joanne - Los Angeles, CA
Informative and did everything we asked him to do.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service !!!
Bill - Los Angeles, CA
Raymond drove all the way from Bakersfield to repair our Frig... he was early! got right to work and fixed our problem and gave us lots of useful info that the manuals do not.... very personable and to top it off, was on budget !!! Great Guy !!! Thank You !
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Tim
Tim - Morro Bay, CA
Great job
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Professional Service
Pamela - Clovis, CA
The technician called 30 minutes before arriving. He had all the parts required. The repair only took a short time. He was courteous and answered all my questions and concerns. The whole experience was very professional.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Super helpful!
Kathleen - Monterey Park, CA
This company has great customer service. Their computer generated reminders are helpful and they give a 2 hour window which were very accurate. Andy was great at inquiring whether or not the parts and labor were covered by my warrenty and they were! He was thorough and friendly.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Maytag repair
Magdlen - Fresno, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business
Awesome!
Amanda - Bakersfield, CA
The service rep was quick and informative!!!! Thank you!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Jeri
Jerilynn - Simi Valley, CA
Wonderful fast service. Found the problem right away
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service.
Bhawna - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Theodore
Theodore - Bakersfield, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
It was a great service and reasonable price technician was nice
Hector - Corcoran, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Excellent service
Tad - Los Angeles, CA
On time. Fixed problem. Polite.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Svc
Kazuko - Fresno, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Crossroads - Hanford, CA
Enrique always takes care of our service needs in a timely and professional manner!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Julia - Madera, CA
Experienced a very good service, David is very professional and courteous person. He was respectful, also explained his work in a very understandable manner. Thank you for your wonderful service.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Extremely competent, very efficient and intelligent
Marby - Malibu, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Refrigerator Light Fix
Hovsep - Glendale, CA
Leon was very professional, he didn't waist any time to fix the issue.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Awesome service
Christopher - Bakersfield, CA
Did an excellent job and i would use again in the future.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent services
Esther - Diamond Bar, CA
Excellent customer services
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Good work
Mario - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Ethan was absolutely the best!
Amanda - Ripon, CA
Ethan was on time, knowledge, efficient and very helpful. Ethan was so thankful that he was able to fix my washer without any issues at all!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service
Michael - Ventura, CA
Aaron was on time, fast and efficient. My only complaint was not having the part available on first visit of 5 minutes (high failure item) and having to take another day off while part was ordered.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Ruth - Bakersfield, CA
Dane was a very good repair person even tho he wasn’t feeling great. Cost was expensive and our emailed receipt had no prices on it but we are paid in full.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service. Thank you.
Judy - Paso Robles, CA
Nice technition who explained everything in a way that I could understand. Thank you.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Cheryl
Robert Hennemann - Rancho Cucamonga, CA
Great service, very quick
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
amazing service, very knowledgeable, respectfull and on time
Crossroads - Hanford, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
John - Los Angeles, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Brian
Brian - Bakersfield, CA
Quick response and great service.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Replaced defective refrigerator door sealer
Kingsley - Ripon, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Maria
Maria - Tulare, CA
Service man was amazing!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Joseph - Helendale, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
Christy - Pismo Beach, CA
George was our service provider- I got a phone call telling me he would be to my home within 30 minutes- when he arrived he listened carefully to what was wrong then assessed the machine and had it fixed and running in no time. service call took less than an hour and the machine is running like new. I bought my Bosche dishwasher from Lowe’s and it was covered under an extended warranty. The cost of the warranty paid for itself.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Fixed right and quick
Lawrence - Rancho Cucamonga, CA
Brand new washer with only a couple of uses. These guys got right down to it.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Efficient. Explained everything
John - Turlock, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Good
Kay - Selma, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Mary
Mary - Lancaster, CA
Great service. Patrick was helpful and explained everything.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service!
Terri - Stevenson Ranch, CA
Appliance Repair Specialists were great, they fixed my refrigerator and were here when they said they would be. Raymond was very professional and completed the job pretty quickly! He knew exactly what was wrong, ordered the part, and returned to fix it in a timely manner. I would definitely use them again!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Laura
Laura - Riverside, CA
Service Rep was Knowledgeable, friendly, & professional
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Service
Sebas - Baldwin Park, CA
The technician repair the washer and explain the problem. Very helpful. Thank you!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
George
George - Los Angeles, CA
The repair man was very nice and honest.
Great and Professional Service
David - Simi Valley, CA
Danny Gonzalez came out, arrived on time and was very knowledgeable. Knew within minutes what the issue was and said he had to order some parts and come back to do the repair. Rescheduled at a time of my convenience. Next time out Danny repaired to issue. Very pleased with his service. Would not hesitate to request him by name if I am in need of any further repairs.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great and fast service!!!
Magali - Fresno, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
The best service call we have ever had
Terri - Paso Robles, CA
Tom, was courteous, knowledgeable,and professional.We are over 60 years old and have had many service calls over ou lifetime. Tom was by far the BEST we have ever had! you guys should make sure you treat him great, because you sure don't want to loose him. I cant even put into words how great he was!!!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
good tech
Debby - Malibu, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Review for Francisco
Linda - Montebello, CA
Francisco is a very good service tech. Clean job, polite and professional. Very careful with my appliance. Thank you.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service . Very professional
Jessie - Fresno, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service, he did a good job fixing my clothes drier
Sally - Fresno, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
QUICK & EFFICIENT
Shae - Visalia, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service
Adalberto - Newman, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Ekaete - Riverside, CA
The technician was very professional
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Enrique did a great job! He was very knowledgeable nd knew what the problem was right away. Very pleasant and courteous.
Diane - Hanford, CA
I was very pleased with the service and resolution of the problem.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service
Willie - Fresno, CA
He was on time and professional, enjoyed the service.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Alexandra - Coalinga, CA
Quick service
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Dishwasher
Patricia - Clovis, CA
Chris is awesome. He genuinely cares about getting our machine to work. He uses his skill and expertise to troubleshoot the problem.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Awesome experience
Robert - Bakersfield, CA
Erik fixed our dish washer fast.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Dryer works again!
Ben - Visalia, CA
Awesome job!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Stan
Stanley - Simi Valley, CA
Well-informed service
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Insightful Service
William - Azusa, CA
In addition to fair and professional service, the technician gives insightful and preventive advice tailored to customer's situation.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Joe
Joseph - Fresno, CA
Eye contact
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service from Jon, very professional
Lisa - Palmdale, CA
Jon came in and explained what he was dong. Did the job, asked if I had any questions. Cleaned up. He was very professional.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Nice service
Paramjit - Reedley, CA
It was fasf and correct
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Refrigerator He was on time
Ralph - Bakersfield, CA
He explain things to us about what we didn’t know about the fridge raider the icemaker very very cordial and was on time .
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Patricia - Moorpark, CA
Great service!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Kathi - Los Angeles, CA
Randy was very professional and competent.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Jose was assume
Ron - Los Angeles, CA
I hope I get Jose the next time I need repair.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Very Professional
Marilyn - Thousand Oaks, CA
Hector was very knowledgeable about what was the problem with my light in the freezer. He was very polite and professional.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Elizabeth - Montebello, CA
Very knowledgeable
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Miguel maintenance tech
Columbus - Bakersfield, CA
Great
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service, pleasant experience.
Marian - Tehachapi, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Molly/victor - Los Banos, CA
The appliance repairman was very knowledgeable, courteous, and thorough.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great customer service
Kim - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Punctual, efficient, friendly.
Cheryl - Firebaugh, CA
Excellent service.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great and fast service
Elvia - Tracy, CA
Excellent service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Superior Service
Ivy - Stevenson Ranch, CA
Raymond was very thorough, professional, fast and efficient. He explained everything to us and set our expectations correctly in terms of when products would arrive. He gave helpful tips on how to take care of our refrigerator and was very informative.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Kitchen Aid lucille
Lucille - Riverside, CA
Professional & well groomed very respectful as well as patient with my inquiries. Respectfully KA L
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Adeeb
Adeeb - Pasadena, CA
On time professional and likable
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Warranty issue - multiple calls
Danny - Bakersfield, CA
Jim has always did a good job and gives my straight answers which I appreciate.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
na
Triumphal - Ridgecrest, CA
na
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
service review
Cara - Los Angeles, CA
Isidore was excellent. He repaired our machine quickly and taught us how to use it more efficiently.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Replacement door
Vicki - Modesto, CA
Great job
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Over all great service
Jeremiah - Apple Valley, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Darise
Darise - Santa Clarita, CA
Repair was done. Left msg after hours same day stating it errored out in March mutes on first load. Contacted Whirlpool—they are replacing dryer, again. This model is a LEMON! Service was great—product substandard!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Good good
Rosario - Santa Maria, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Felix - Fresno, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great repair person..very k owlegedable
Delores - Upland, CA
Great
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service, Very Knowledgeable!
Kristen - Bakersfield, CA
Dane was very knowledgeable about my washer and dryer, even gave me some tips on using the units more efficiently! Thanks Dane, you were awesome!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
courteous and explained every step
John - Turlock, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Prompt and professional service
John - Topanga, CA
Izzy quickly identified the problem and was able to order the part in time for a quick repair on July 4th! Thanks Izzy and great job.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Lois - Helendale, CA
Very informative. Walked me thru the whole process on the machine
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Technician really rude
Juan - San Bernardino, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Renter
Perry - Bakersfield, CA
The office clerk was rude. Wouldn’t listen to what I had to say. I was told by the owner to call you.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service, knowledeagable, professional
Deanna - Duarte, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent Service
Lori - Thousand Oaks, CA
Jesus Castanon was prompt, professional, knowledgable, helpful, and went above and beyond my expectations. He diagnosed and solved the problem with our dishwasher. He provided outstanding customer service. Thank you.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Dweb
Doug - Shaver Lake, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Frank - Simi Valley, CA
Great experience. There should be no charge to me.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very good
Daug - Glendora, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
the tech was wonderful, the problem needs further work
Carol - Malibu, CA
I appreciate that Jesus took the time to explain what he was doing in detail during the repair. He has a very pleasant manner and good people skills. As for convenience? I am not blaming the tech, but of course it is not convenient to have to wait for appointment date from an ice chest, again. Unfortunately, the repair needs another service call.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Derek
Derek - Lancaster, CA
Very good
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent service
Carolyn - Bakersfield, CA
Well organized service system
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
Mark - Modesto, CA
Everything was great!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great
Patricia - Visalia, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Experience
David - Nuevo, CA
Our first washing machine, purchased about a year ago. We were worried it broke because of something we did. We called the manufacturer and set up the service. We received an appointment confirmation via email also sharing a picture of our service technician that would be coming. He walked us through his diagnosis, which pointed to a faulty part, which was replaced and up and running within 10 minutes. He also provided tips on different settings. Overall very satisfied. A+++
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Candice - Redlands, CA
He informative.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Professional and informative
Richard - Modesto, CA
Lance was awesome with his service call. He was knowledgeable and thorough with his work and explanation.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Joe
Jospeh - Bakersfield, CA
You service man was great answered most of my concerns
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Good service
Saul - Rancho Cucamonga, CA
One downfall is that he didn’t explain the exact problem and then didn’t mention how long it would take for the water filter and the ice maker to start working again. Otherwise he was prompt and friendly
Erica
Erica - Westlake Village, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Service company was very helpful
Sharie - San Luis Obispo, CA
Alejandro, your seal tech, was very professional.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Service visit
Karen - Thousand Oaks, CA
Your repairman, Jesus, ws very polite and professional. he assessed the problem and gave us some advice regarding operating the dishwasher so that it will do its job better, although I think it should do its job without pushing all those buttons.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Tech
Marie - Turlock, CA
Awesome tech
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Ambrocio
Ambrocio - Perris, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service
Sal - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great
Steve - Santa Clarita, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Tina - Madera, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very courteous and qualified technicians
Homeowner - Tehachapi, CA
Both technicians were extremely kind, had great knowledge of the refrigerator issues, and worked quickly and efficiently to solve the problem.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Very friendly, honest and fast
Michelle - Dos Palos, CA
Very friendly, honestly answers your questions, works fast, cleans up after his service and takes all the random boxes etc with him when he leaves.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Jeffrey - Clovis, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Wonderful Customer Service
Lisa - Chipping Campden, Gloucestershire
Jim, was courteous and responsive.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Dishwasher repair
John - Burbank, CA
Technician showed up on time did a great job very courteous thank you
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Awesome
Gerardo - Tulare, CA
Great
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Good
Romero - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
He fixed one thing and left and we have a new problem
Jackie - Fresno, CA
He came to repair our ice maker and left and out fridge light won’t go on so I have to have him come back. Also, when we shut the fridge door after he left it say it’s ajar but it’s not. Something must have happened with electronics. These are problems that never existed before the day of repair. The man who came out was extremely kind however.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Alright
Juan - Dinuba, CA
He was alright
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service and communications on scheduling etc. technician was prompt and qualified
Chris - Lompoc, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Wonderful efficient service.
Terrie - Apple Valley, CA
Technician was extremely helpful and efficient.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
FANTASTIC FRIENDLY AND COMPETENT SERVICE
Eldon - Dinuba, CA
COULDN'T ASK FOR MORE FRIENDLY AND COMPETENT SERVICE. DIAGNOSED THE ISSUE WITH MY REFRIGERATOR, ORDERED THE PART AND RETURNED A WEEK AFTER AND FIXED IT IN 30 MINUTES. I AM EVERY PLEASED AND WOULD NOT HESITATE TO CALL FOR THEIR HELP AGAIN IN THE FUTURE. OUR REPAIR SPECIALIST JONATHAN COLE WAS SO POLITE AND KNOWLEDGEABLE. I COULDN'T BE HAPPIER.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Very efficient company
Margo - San Luis Obispo, CA
Appt scheduling and phone follow up was very efficient in dealing with an extended warranty issue which saved us over $500
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Awesome service
Lawernce - Hesperia, CA
The technician was very professional and polite
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Irene
Irene - Porterville, CA
Eric knows what he’s doing and leaves a great impression. He explains what he’s doing and answers questions
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Janeen
"Best - Madera, CA
Great service. Timing and communication was amazing.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Very knowledgeable and capable. Neat and tidy.
Nancy - Glendale, CA
A very superior technician. Happy is got him.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service!
Caity - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Raymond H.
WASHER MAYTAG MVWB765FW3 "Replaced gearcase, slide, rotor, stator, and clutch. Tested, unit d7ncrions as designed."
Jim S.
DISHWASHER MAYTAG MDBH979SAM0 Replaced board UI and latch. Unit tested ok
Frank P.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer stated leaking from bottom Performed diagnostics Found bad valve Installed new valve Tested Passed All good Job completed
Tyler F.
WASHER WHIRLPOOL WTW4855HW1 Keska say the unit is locking and unlocking on its own ordering main control and lid lock assembly in stock.; ordrng 1 W11256099 (cntrl-elec) and 1 W11307244 (latch)
Tyler F.
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that the unit is causing a sewage smell multiple plumbers have told them it is the dishwasher. Could not recreate smell. Ordering pump assembly as last effort not in stock.; ordrng 1 W11178672 (pump&motor)
Enrique R.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Installed new ice maker . All functions tested normal .
Leon M.
DRYER MAYTAG MGD6230HW0 Cx states that unit is not working properly After running diagnostic check find that unit has a bad control board Need to order console and control board.
Enrique R.
DRYER ELECTRIC AMANA NED4655EW1 "Customer concerns , unit not drying the clothes . Installed new heating element . All functions tested normal .; used 1 279838 (ELEMENT) from stock"
Juan G.
WASHER WHIRLPOOL WFW560CHW0 "F1e2 under/over voltage. Reset main control board, ran diagnostics, cleared error code. Voltage at the electrical shows 104volts. Electrical issue, customer needs to address it. When diagnosing unit turned dryer on, voltage dropped to 94v momentarily, before it spiked back up to 102v."
Enrique R.
WASHER AMANA NFW5800HW0 "Customer concerns , washer not starting wash cycles , drain pump keeps running . In diagnostics found , pressure sensor fault . Installed new part , tested it . All functions work as designed , no leaks ."
Francisco S.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Removed and replaced latch and switch, tested unit now working properly."
George Y.
WASHER WHIRLPOOL WFW72HEDW0 F5e2f8e3f8e1 Found washer with a few errors put machine drain spin spin ok remove error explain to customer on soap usage complete no dents or dings cause by tech.
Erick S.
WASHER MAYTAG MVWB965HW0 Cycled unit three test cycle and found unit with F 75 error code. Tested and found stripped rotor and bad slider causing unit to fill recommending to also replace the clutch.; ordrng 1 W10734521 (slider) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch)
Dane K.
MICOWAVE WHIRLPOOL WMHA9019HN1 Upon arrival the display was not readable. Unit needs new door; ordrng 1 W11186017 (door/mw)
Dane K.
WASHER WHIRLPOOL WFW5620HW W11319991 power to main control and diagnostic light is blinking. Unit needs new display.; ordrng 1 W11319991 (cntrl-elec)
Andy H.
WASHER MAYTAG MVWX655DW0 "Unit shakes bad, found suspension bad replaced suspension rods tested unit working good"
Dane K.
REFIRGERATOR WHIRLPOOL WRF757SDHZ Upon arrival of the unit was giving an E5 icemaker thermostat barcode. Unit needs new icemaker assembly; ordrng 1 W11294907 (icemaker)
Kevin M.
WASHER WHIRLPOOL MVW6230HW0 Console cracked when customer had pushed start button. Then slowly cracked more to the point that the console is non responsive. Failed user interface. Removed and replaced interface. Tested unit. All tests good.
Francisco S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed and replaced mullion. Tested ops. Unit now working properly.
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that dispenser is full of water. Cleared water found blockage in softener drawer. Fixed and tested all works good at this time.
George Y.
DISHWASHER JENN-AIR JDB8700AWS3 Installed parts tested checking ok found popinjay sound wen opening door ok to replace parts; ordrng 2 8194001s and 2 WP8270020 (door spring)s
Jim S.
DRYER WHIRLPOOL WGD6620HC1 Replace board and user interface. Unit tested OK
George Y.
REFIRGERATOR MAYTAG MSF25D2EAS01 Found refrigerator over freezing in fresh food area need to replace diffuser and defrost timer and clear drain; ordrng 1 WPW10151374 (air damper)
Jim S.
DISHWASHER JENN-AIR JDB9800CWS1 Replaced board and user interface.
Erick S.
WASHER MAYTAG MVWX655DW1 Install new parts on unit. Retested it and unit passed all programming and testing cycle. Also informed customer of additional Drano to be used at standpipe to also control ordor. Job complete
Leon M.
WASHER MAYTAG MVWX655DW1 Cx states that unit is not working properly After running diagnostic check find that unit has a bad shift actuator Replaced shifter Unit working properly as designed
Leon M.
WASHER WHIRLPOOL MVWB835DW0 Cx states that unit is not working properly Cx states that unit has a bad odor After running diagnostic check find that drain tube is partially clogged Cx needs plumber
Leon M.
REFRIGERATOR WHIRLPOOL WRT318FZDM06 Installed plug handle Unit working properly as designed
Leon M.
WASHER MAYTAG MHW8200FC0 Replaced all selected parts Unit working properly as designed
Steven W.
WASHER WHIRLPOOL WTW7000DW0 "Replaced water inlet valve and dispenser drawer. Ran diagnostics. Had f2e1 error code. Cleared error code. Ran auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW2 "Found belt shield rubbing on pulley and belt caused by drain pan drain fitting. Customer removed pan. Replaced splutch, belt, and belt shield. Ran diagnostics. No error codes found. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Juan G.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM04 "Fresh food ceiling, and right side deli drawer lights are not working. Both lights need to be replaced.; ordrng 1 W10695459 (module) and 1 W11043011 (module)"
Leon M.
DRYER WHIRLPOOL MGD8200FC1 Replaced all selected parts Unit working properly as designed
Leon M.
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced led module lights Unit working properly as designed
Francisco S.
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Checked unit found no cool situation on fc & RC. No frost pattern both fans/compressor running low amp draw. Unit will required sealed system repair. This unit is equipped with aluminum tubing and will require lokring. R134 a; ordrng 1 W10507884 (compressor) and 1 W10570565 (evaporator) and 1 W11043042 (coupler)
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed drain pump and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed valve and icemaker. Tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed upper and lower ice maker. Tested unit. Unit is now working properly.
Jim S.
MICROWAVE WHIRLPOOL KMBS104ESS03 Need main board and sleeve; ordrng 1 43196020473 (SLEEVE) and 1 W10868513 (cntrl-elec)
George Y.
REFIRGERATOR WHIRLPOOL WRT519SZDW05 Found refrigerator constantly running need to replace control box ok to order part.; ordrng 1 W11353813
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed fridge door. Freezer door. Diffuser and grilled. Tested. Unit working properly. Customer approves.
Enrique R.
WASHER MAYTAG MVWB765FW3 "Customer concerns , washer not finishing cycle and makes noise . In diagnostics found , f7e9 - locked rotor . Unlocked rotor , ran diagnostic test and rapid wash . All functions tested normal at time of service , no leaks ."
Enrique R.
DISHWASHER MAYTAG MDB4949SHZ0 "Customer concerns , plastic lid fell on heating element , strong burning smell . I removed melted lid . "
Danny G.
MICROWAVE JENN-AIR JMW3430DS02 Error code F2e1 Found error after power up Need to order parts and rs call ; ordrng 1 W11236885 (console)
Enrique R.
FREEZER WHIRLPOOL WRS315SDHZ00 "Installed harness , didn’t received evaporator motor . All functions tested normal at time of service ."
Enrique R.
M/W OTR AMANA AMV2307PFS3 Installed central electric . All functions tested normal at time of service .
Enrique R.
WASHER MAYTAG MVWC565FW2 "Customer concerns , washer makes grinding noise . In diagnostics found no error codes , performed calibration , ran quick wash test . Found no mechanical problems , all noises are normal . No leaks . Needed instructions ."
Enrique R.
DRYER MAYTAG MGD5630HW1 "Installed new blower wheel , tested it . All functions work as designed ."
Timothy J.
DRYER WHIRLPOOL WED8000DW4 Unit showing a 4-4(L2 voltage error).2-1(stuck key)Voltage to unit is 120vac L1-N 56vac L1-L2 11vacN-L2. Cycled power at the breaker and found the power had been restored. Informed customer to consult an electrician if this should reoccur.
Timothy J.
OVEN WHIRLPOOL KOSE500ESS04 "Installed blower, motor, sensor and control. Started unit. No noise noted."
Timothy J.
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed fan. Unit checks ok. Control not needed.
Timothy J.
RANGE WHIRLPOOL KSGB900ESS3 RF Zane LF burner caps were switched and the control panel was a little high on the LH side. Adjusted control and switched caps. Unit checks ok.
Timothy J.
DRYER MAYTAG WED5000DW2 Installed motor blower and element. Tested unit. Unit operating as designed.
Leon M.
DISHWASHER KITCHENAID KDFE104HPS0 Cx states that unit is not working properly After running diagnostic check find that unit has a bad sump motor and control board ; ordrng 1 W10917110 (pump&motor) and 1 W11227795 (cntrl-elec)
Juan G.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "On arrival temperatures checked fine in both compartments. Customer claims unit stopped cooling and then started working again. Electrical outlet checks open ground. Customer needs to connect unit to a properly grounded outlet for it to work properly. Ran diagnostics, switched defrost mode to basic every 8 hours."
Leon M.
FREEZER WHIRLPOOL KRMF706EBS01 Cx states that unit is not working properly After running diagnostic check find that unit has a bad compressor ; ordrng 1 W10248589 (evaporator) and 1 W10286069 (drier-uv) and 1 W10756020 (compressor) and 1 W11035765 (evaporator)
Juan G.
COOKTOP JENN-AIR JIC4536XS00 "Replaced power supply modules. Ran diagnostics, reconfigured cooktop with correct model. Customer used burners, unit is no longer glitching at the time of service."
Rod H.
WASHER MAYTAG MVW7232HW0 Dead console would not respond to consumer interaction with console control.Consumer had called factory and they helped them over the phone reset product. Machine was operating as designed.Checked over machine found factory rest was needed.after reset found all all systems operational... started a clean washer cycle.
Jim S.
WASHER MAYTAG MVWB835DW0 Replaced water pump unit tested OK
Rod H.
ICEMAKER KITCHENAID KUIC15POZP2 Returned to replace defective parts and as designed operation returned 1 W10825875 (pump) and 1 W10825876 (tube-drain) and 1 W11325175 (PUMP/SENSOR)
Erick S.
ICEMAKER JENN-AIR JIM159XYRS0 Install new pump on unit. Retested unit and unit powered on. Unit filled and cycled. Job complete
Erick S.
WASHER WHIRLPOOL MHW6000XW1 Saul new clamp on unit. While installing found an excessive amount of debris stuck in Bello. Removed all debris.. Ran drain cycle and found unit slowly draining. Informed customer of drain problem. Customer approved to have pump cleared of all obstruction and debri. Removed pump and filter and cleared all debris. Re-tested unit and unit is now cycling and draining with no faults. Secured drain hose with zip ties. Job complete
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit freezing in fridge. Ordering damper. Custimer would like new fridge. Informed custimer that id between lowes and her. Ordering parts. Directed custiner back to lowes. ; ordrng 1 WPW10594330 (Damper)
Erick S.
DRYER MAYTAG MED5500FC2 Install new parts on unit. Retested unit and unit passed all test. Also cleared all debris from outdoor event as well. Job complete
Jim S.
DRYER WHIRLPOOL WED7500GW0 Open heater. Replaced heater. Unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL XWWRX735SDHZ02 Ice cubed was jamming the ice stripper. Removed ice cube and reset ice maker
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAW12 "Replaced UI and HV controls ( control kit ) per service pointer # W10772228D special project # s15331. Fans and compressor are running. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food, 3 days for ice. Complete."
Raymond H.
DRYER - ELECTRIC WHIRLPOOL MGD5500FW0 "Upon arrival cx states un8t shuts off and displays a red flashing light. Found outlets thermistor with a loose connection faulting unit. Secured connection and tested, unit functions as designed."
Enrique R.
WASHER MAYTAG MVW7230HW "Customer concerns , washer not draining . Installed new drain pump ,all functions tested normal , no leaks ."
George Y.
OVEN JENN AIR n/a F2. F3. Found oven giving error Need to replace control board and sensor parts not available . Customer did not like diagnostics did not feel she needs to paid disappointed parts not available customer is requesting second diagnose did not want to paid or sign complete.
Rod H.
REFRIGERATOR WHIRLPOOL EL88TRRWS03 Excessive frost build up on evaporator .......indicated defrost system issues.Needs defrost parts not defrosting. Consumer will deice 3 days ahead of notification of part recv’d; 1 WP3-81329 (timer-def) and 1 WPW10491891 (bimetl-def)
Danny G.
RANGE JENN-AIR JGRP436WP01 Display is not working Replaced main display and power supply control Reinstall and power up and program unit to proper model Test unit all burners are working properly Test oven all functions are working properly .
Danny G.
DRYER WHIRLPOOL WGD9470WW2 Unit is not heating properly Found vent damper clogged up with lint Removed lint and test unit and unit started to heat properly Advised to clean exhaust
Juan G.
COOKTOP KITCHENAID KCGS556ESS02 "Flame is not uniform in center burner. Small flame keeps coming out in the middle, between the two rings. Customer states as she is cooking, the flame keeps popping in and out. Replacing burner head and caps.; ordrng 1 W10811958 (cap-burner) and 1 W10836409 (burnr-head) and 1 WPW10639175 (holder-orf)"
George Y.
RANGE JENN-AIR JGRP436WP01 Found range door swinging down need to replace both hinges ok to order part; ordrng 1 W10919247 (hinge-door)
Dane K.
DRYER MAYTAG MGDC465HW0 Upon arrival found the rollers faulty. Installed dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT) from stock
Juan G.
RANGE JENN-AIR JGRP436WP01 "User interface not powering on, slightly flashing. User interface and power supply board need to be replaced.; ordrng 1 WPW10145531 (cntrl-elec) and 1 WPW10464535 (cntrl-elec)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Upon arrival cx states fc door dropped and doesn’t sea or close, found loose hinge bolts secured and tested, 7nit functions as designed."
Juan G.
RESIDENTIAL REFR KITCHEN AID KRSC503ESS00 "Per customer unit keeps leaking at ice maker, water leaks through dispenser onto the floor. Ran diagnostics, ice maker thermistor and mechanism checked fine. Filled ice maker, it did not overfill.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Upon arrival cx states ice is building solid in ice chute. Tested unit. Could not duplicate issue, informed cx to take photos and email when issue arises."
Raymond H.
REFRIGERATOR KITCHENAID KRFC704FBS02 "Replaced gaskets and tightened door handle. Tested, unit fuctions as designed."
Timothy J.
RANGE WHIRLPOOL WFE505W0HS1 "Multiple parts are bad. Unit needs the rear elements and switches, the control and a knob.; ordrng 1 W11158169 (knob) and 2 W11171119 (elmnt-surf)s and 1 W11314391 (cntrl-elec) and 2 WP3149404 (switch-inf)s"
Isidore A.
WASHER MAYTAG MHW8100DC0 "Removed washer door, old hinge and installed new hinge, reinstalled washer door, test washer operation. Washer working at this time as designed."
Steven W.
DRYER - GAS MAYTAG MGD6230HW0 Replaced burner assembly. Tumbling and heating properly at this time. No gas leak found at this time. Complete.
Jim S.
RANGE WHIRLPOOL WFG525S0HS1 Broken door hinge and receivers ; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Raymond H.
MICROWAVE/RANGE KITCHENAID KOCE500ESS09 Upon arrival unit experiencing same issue. Removed unit from wall and replaced meat probe jack. Tested unit. 7nit functions as designed.
Jim S.
WASHER MAYTAG n/a Bad transmission. Oil leaking; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10846191 (washplate) and 1 W10846191 (washplate) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11239857 (belt)
Juan G.
REFRIGERATOR KITCHENAID KSSC48QVS01 "Unit is leaking from water lines in freezer door. Water filter housing not working properly, not releasing filter, and leaking water. Auger motor needs to be replaced. Unable to repair unit due to freezer door needs to be replaced, but it is no longer available. Tried locating shut off water valve, but unable to find it. It might be directly behind the unit. Informed customer unit will need to be pulled out at a labor fee. Customer will take care of shutting the water, and will shop around for a new unit."
Frank P.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated not closing properly Performed diagnostics Found door out of align crooked not flushed Is bent won’t closeFor unknown reasons Will order door hinges or door, TO order door hinges or door.
Juan G.
REFIRGERATOR WHIRLPOOL WRS325FDAM04 "Clogged evaporator drain tube. Freezer floor and evaporator drain pan iced over. De iced freezer area, cleared drain tube. Checked ops, unit is draining properly now."
Frank P.
WASHER WHIRLPOOL WTW5000DW1 Customer stated grinding noise Performed diagnostics Found it was gearcase Also found that the gear case Prong are defective Will order new part; ordrng 1 W11035751 (gearcase)
Steven W.
WASHER MAYTAG MVWC565FW1 "Replaced splutch ( cam kit )and shifter( actuator). Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Complete."
Raymond H.
OVEN JENN-AIR JGRP548HL00 Replaced sensors and oven controls for left and right oven. Unit still faulting. No response to diagnostic mode. Need to schedule when tech line available.; schdld next appmnt for 8/31 MON !
Enrique R.
WASHER MAYTAG MVWB835DW4 "Customer concerns , washer not filling water LF error . Installed new valve , had one in my truck . All functions tested normal , no leaks .; used 1 W11165546 (VALVE ) from stock"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 Installed damper sbd tested unit. Unit is now working properly. Customer approves function at this time
Dane K.
REFRIGERATOR WHIRLPOOL WRF989SDAE02 The water reservoir was cracked causing a leak; ordrng 1 W11168758 (reservoir)
Raymond H.
DISHWASHER WHIRLPOOL WDT710PAYM3 " Upon arrival unit not draining, found clogged drain tubes and drain pump siezed. Needs drain hoses and drain pump; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (drain hose)"
Erick S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit may be having still issues at fan. Per previous pvr fan is still having issue. Will need new fan and adapter.; ordrng 1 W10846539 (evaporator fan blade) and 1 W10864518 (adapter)
Isidore A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Found freezer door LW10728959 wiring damaged, part ordered;1 LW10728959 (dor-fip)"
Isidore A.
REFRIGERATOR AMANA ABB1924BRW00 "Found refrigerator harness wiring in cabinet to damper (red wire) shorting, causing power to cutoff momentarily or if someone bumps refrigerator, notice cutting off as damper operated. Disconnected damper, power still cut on and off as wiring is moved to cabinet.Non repairable."
Isidore A.
DOUBLE WALL OVEN KITCHENAID KODC304ESS01 "Found thermostat opened after self cleaning ordering. Upper oven W11034459 thermostat and blower WPW10176670, lower oven thermostat W11165152 and display W11025102 fuse; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix) and 1 W11165152 (thrmst-fix) and 1 WPW10176670 (blower)"
Isidore A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "Send sealed system tech allow 3 hoursFound and verified refrigerator and freezer not getting cold, very warm. Compressor running very hot , condenser warm evaporator has no frost. Compressor W10720770, drier WPW10143759; ordrng 1 W10720770 (compressor) and 1 WPW10143759 (dryer)"
Frank P.
WASHER MAYTAG MVWB835DW3 Customer stated fills up slowly and detergent dispenser leakedPerformed diagnostics Found F3E2Inlet valve Installed partAnd dispenser housing brokenWill order housing only; ordrng 1 W11172234 (housing)
Frank P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated food in deli drawer is getting cold air Not as much as it should Freezer is good Performed diagnostics Found damper control And condenser fan motor not workingWil order parts; ordrng 1 W11127829 (motor-cond) and 1 WPW10479155 (control)
Frank P.
DISHWASHER KITCHENAID KDFE104HPS0 Customer stated not cleaning properlyPerformed diagnostics Found all sorts of parts malfunctioning Sump pump is defective upon arrivalMissing filter trapDrain pump ; ordrng 1 W108728345 (FILTER) and 1 W10876537 (drain pump) and 1 W11085683 (pump&motor)
Raymond H.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Replaced thermistor and fan scroll. Tested unit, found ice maker dangling from door. Needs ice maker and front cover. ; ordrng 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)"
George Y.
DISHWASHER WHIRLPOOL WDT730PAHW0 Found dishwasher swinging and springing need to replace hinges spring and bushings ok to order parts.; ordrng 1 W11174981 (spring) and 1 W11174981 (spring) and 1 WP8268990 (bushing) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)
George Y.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found dishwasher not washing draining ok need to replace sump pump motor ok to order part.; ordrng 1 W11085683 (pump&motor)