Near Pasadena, California 91105
Francisco
Job Details:
11/29/2018
REFRIGERATOR JENN-AIR JUD24FRERS00
"Cx stated unit was making loud noise, only thing I found was rear left leg not touching the floor when I removed unit from underneath cabinet. Adjusted legs with a level. Asked cx to monitor the unit as it could have been a panel vibrating because of that leg. Spoke to tech line they agreed with diagnosis. Sr#7723168025 ED"
Near Santa Maria, California 93458
George
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Found refrigerator not cooling or running put into diagnostics check for fans ok Compressor not kicking on need to replace inverter box ok to order box ; ordrng 1 WPW10154805 (invrtr-box)
Near Paso Robles, California 93446
George
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL WRF767SDEMO1
Found refrigerator completely off lights ok ran thrue diagnostics fan kicking on no compressor function ok to replace inverter box; ordrng 1 2209324 (inverter box)
Near Monterey Park, California 91754
Francisco
Job Details:
11/29/2018
REFRIGERATOR KITCHENAID KRSC503EBS01
"Checked unit found water leaking from dispenser area. Found temp in FC at 0 degrees.Performed a harvest then fill cycle on unit to make sure water is not leaking from ice maker, which is not the case. Ice production it’s good. Ice bin is full but ice is clumping therefore warm air is leaking into ice bin. Contacted tech line they advised to change separator. Ordering part Sr#7723161329 Andrew; ordrng 1 W11130210 (door-ice)"
Near Monterey Park, California 91754
Francisco
Job Details:
11/29/2018
DISHWASHER WHIRLPOOL WDF520PADM
Checked unit and found damaged door stop and track bent out of shape a bit not allowing stopper to clip on correctly. Ordering parts to complete Friday.; ordrng 1 WP3385089 (track) and 1 WPW10082861 (stop)
Near Pasadena, California 91104
Francisco
Job Details:
11/29/2018
REFRIGERATOR KITCHENAID KRMF706EBS01
"Found FC temp at 3 degrees, conducted a series of test with tech line. He advised me to replace ice box fan and adapter to check frost issue on FC. Sr#7723166451; ordrng 1 W10646867 (vent) and 1 W10846539 (evaporator fan blade) and 1 W11126056 (adapter)"
Near Bakersfield, California 93308
Dane
Job Details:
11/29/2018
DRYER ROPER RGD4516FW
Upon arrival the door catch had fallen between th doors. Removed and replaced-catch nd tested unit. Unit functions normal now
Near Olive Drive area, California 93308
Dane
Job Details:
11/29/2018
ICEMAKER KITCHENAID KUID308ESS1
Upon arrival unit was not making ice. Pressures not reading correct. Evacuated charge back into town to unit and recharged. Troubleshot all previous welds and everything holding. Pressure correct unit making ice
Near Bakersfield, California 93309
Dane
Job Details:
11/29/2018
DISHWASHER BOSCH SHE3ARF6UC
Customer was a no-show
Near Bakersfield, California 93313
Dane
Job Details:
11/29/2018
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QW
Removed and replaced defrost timer and tested unit. Unit functions normal now
Near Pasadena, California 91107
Francisco
Job Details:
11/29/2018
DRYER WHIRLPOOL WGD4815EW2
"Checked unit found it not tumbling clothes. After further inspection I found a broken motor pulley that also caused damaged to belt. Ordering parts; ordrng 1 341241 (belt,drive) and 1 WP8066184 (pulley-mtr)"
Near Bakersfield, California 93307
Dane
Job Details:
11/29/2018
REFRIGERATOR KITCHEN AID KRMF706ESS
I forgot to plug in icemaker and top lights. My bad
Near Bakersfield, California 93312
Dane
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL WRX988SIBW01
Removed and replaced all listed parts and tested unit. Unit functions normal now
Near Fresno, California 93720
Chris
Job Details:
11/29/2018
DISHWASHER KITCHENAID KDTM404ESS0
On today’s visit removed and replaced pump motor assembly. Cycle through test all functions tested good. Job completed.
Near Fresno, California 93720
Chris
Job Details:
11/29/2018
REFRIGERATOR KITCHENAID KRMF706ESS01
On today’s visit replace compressor then put system into a vacuum and then added 6 ounces of R- 134A refrigerant. Powered refrigerator back on compressor kicked on all functions test normal. Job completed; used 1 AF1200 (TUBE EXTENSION) from stock
Near Shaver Lake, California 93664
Chris
Job Details:
11/29/2018
WASHER MAYTAG MHW8200FW0
Customers issue the wash machine was shaking violently. Upon arrival I found that shipping bolts were still intact. Remove shipping bolts ran through diagnostics all functions tested good. Job completed
Near Clovis, California 93619
Chris
Job Details:
11/29/2018
DISHWASHER FRIGIDAIRE FPID2497RF6A
On today’s visit replace parts listed. Reinstalled Dishwasher under cabinet. Reconnected water supply and drain leveled out back foot. All functions tested good. Job completed
Near Shaver Lake, California 93664
Chris
Job Details:
11/29/2018
WASHER MAYTAG MED8200FW1
Customers issue dryer take a long time to dry clothes also was vibrating. I entered dryer Into diagnostics received it at F4-E3 code Clear code And ran through test cycle Found dryer vent hose kinked to somewhat restricting airflow Also legs were at a level so I corrected that issue to all functions tested good also instructed customer on proper maintenance and function the dryer. Job completed
Near Hesperia, California 92345
Cesar
Job Details:
11/29/2018
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04
Cx states there is a noise. I checked unit found noise to be compressor tubing noise. Vibrations from compressor making the lines vibrate and rattle adjusted lines unit tested good.
Near Hesperia, California 92345
Cesar
Job Details:
11/29/2018
DISHWASHER FRIGIDAIRE FGHD2465NF1A
Found some one pulled unit out and knocked off the sensor under the unit causing water to leak out of the sump reinstalled sensor tested unit found breather at sink is clogged and water from dishwasher can’t flow out. Cleared drain unit tested good.
Near Victorville, California 92395
Cesar
Job Details:
11/29/2018
DRYER MAYTAG MGDX655DW2
unit not drying tested unit found radiant heat sensor screw came off causing sensor to fall to the side and not picking up heat from ignitor and not opening valve found screw in the bottom of the dryer reinstalled sensor all tested good
Near Victorville, California 92394
Cesar
Job Details:
11/29/2018
WASHER MAYTAG MVWX655DW0
Replaced motor calibrated and tested unit all tested good
Near Clovis, California 93619
Chris
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Customers issue is coil in refrigerator compartment is icing up therefore restricting airflow causing food to rot and pour ice production. Ordering parts listed and will use the other parts on return visit; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11188493 (EVAP COVER )
Near Victorville, California 92394
Cesar
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Cx states no ice. found ice maker motor failed has power from control 120v motor won’t cycle replaced ice maker tested new ice maker advanced and filled with water. loose handle tightened screws holding handle checked good ; used 1 W10882923 (ICEMAKER) from stock
Near Clovis, California 93611
Chris
Job Details:
11/29/2018
FREEZER FRIGIDAIRE FFTR1821QB0
Freezer door is not sealing properly causing frost buildup. Found door to be at of wack ordering black freezer door and gasket ; ordrng 1 240410203 (door-frzr) and 1 242193209 (gasket-frzr door)
Near Victorville, California 92394
Cesar
Job Details:
11/29/2018
WASHER MAYTAG MVWX655DW1
Found failed drain pump motor runs blade does not turn found blade is broken on pump replaced drain pump tested unit all tested good ; used 1 W10876600 (PUMP-WATER) from stock
Near Apple Valley, California 92308
Cesar
Job Details:
11/29/2018
WASHER MAYTAG MVWC565FW1
Unit not turning on found unit trying to drain water out water not flowing pump was running. Checked unit found a small sock in the drain line removed and unit tested good
Near Apple Valley, California 92308
Cesar
Job Details:
11/29/2018
WASHER WHIRLPOOL WGD8000DW3
Cx states there is a noise, found a sock in the blower and removed sock. Unit tested good.
Near Apple Valley, California 92308
Cesar
Job Details:
11/29/2018
DRYER GENERAL ELECTRIC GTD65GBPL0DG
Replaced valve and sensor tested unit all tested good
Near Apple Valley, California 92308
Cesar
Job Details:
11/29/2018
WASHER MAYTAG MVWC415EW2
Failed drain pump not able to push water out pump is running and drain lines are not clogged replaced drain pump unit tested good
Near Altadena, California 91001
Bryan Dunn-Wilson
Job Details:
11/29/2018
WASHER WHIRLPOOL WFW9550WW00
Removed and replaced drain pump. Tested unit. Unit is now draining and functioning as designed. No dents dings or scratches caused by tech.
Near Pasadena, California 91104
Bryan Dunn-Wilson
Job Details:
11/29/2018
WASHER WHIRLPOOL MHWE400WW
Cx states water will not go into unit. Ran diagnostics got error code f 20. Removed top panel and found pressure hose was lose. Secured connection. Tested unit. Water is now going into tub. Unit would not drain. Removed front bottom panel and removed drain filter and found debris not allowing pump to operate correctly. Removed debris and reinstalled drain filter. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Near Arcadia, California 91007
Bryan Dunn-Wilson
Job Details:
11/29/2018
WASHER WHIRLPOOL WFW94HEXW2
Customer states washer just stopped working mid cycle and flashed error code f6e1. Ran diagnostics. Got se error code. Inspected main control all connections are secure and control is responding. Inspected Mcu and found that board had an arc in housing. Removed and replaced mcu, tested unit it is functioning as designed. No dents dings or scratches caused by tech. Cx approves repair.
Near La Cañada Flintridge, California 91011
Bryan Dunn-Wilson
Job Details:
11/29/2018
DRYER WHIRLPOOL WGD92HEFC0
Cx states there is a rattling noise when using unit. Ran unit. Heard rattle coming from under dryer. Added shims and noise stopped. Informed cx that the noise is normal. Nothing can be changed to get rid of noise. Recommended leaving shims between units so noise will stop, job completed.
Near Los Angeles, California 91342
Bryan Dunn-Wilson
Job Details:
11/29/2018
WASHER MAYTAG MVWB835DW3
Removed and replaced control. Calibrated and tested unit. Unit is functioning as designed, no dents dings or scratches caused by tech.
Near Los Angeles, California 91344
Billy J.
Job Details:
11/29/2018
WASHER MAYTAG MHW7100DW0
Upon arrival removed and replaced control and pressure sensor, retested good, job complete. All functions work as designed, finished diagnosis with no error codes.
Near Los Angeles, California 91606
Billy J.
Job Details:
11/29/2018
VENT HOOD IKEA IHW57UC0FS1
Upon arrival removed and replaced fan, retested good, job complete.
Near Los Angeles, California 91326
Billy J.
Job Details:
11/29/2018
ICEMAKER IKEA IX7DDEXGZ000
Upon arrival cx stated unit is not making ice, the ice bin is completely empty but there was water in icemaker like it had just cycled. I tested unit and icemaker cycled fine removed and replaced icemaker, possible defective icemaker. Retested unit, cycled and filled. Job complete. used 1 WPW10300024 (ICEMAKER) from stock.
Near Thousand Oaks, California 91360
Aaron
Job Details:
11/29/2018
WASHER WHIRLPOOL WTW4855HW0
"Replaced the water valve , operations normal. Customer house valve is a problem, not turning on it just trickles hot water , I let the customer know about it and that unit is operating normal. The unit works as designed"
Near Pasadena, California 91104
Bryan Dunn-Wilson
Job Details:
11/29/2018
DISHWASHER KITCHENAID KDTE204GPS0
Cx states water is still leaking from underneath door. Ran unit found unit leaking on left side from door. Unit is not leaking at sump or inlet. Ordering cx a new tub gasket and spray arm. Spray arm is off again. Not sitting correctly on sump assembly. ; ordrng 1 W11177741 (GASKET) and 1 WPW10448645 (arm-spray)
Near Simi Valley, California 93065
Aaron
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Called tech line, Kurt at tech line. I reported the rusting he referred to sr# W10657156. Sr# 7723164912 that the rust can be removed with instructions to clear up clean this is not under warranty, it is past the 30 day cosmetic warranty. Customer has those instructions and will be calling customer service. The unit is working correct at this time.
Near Arcadia, California 91007
Bryan Dunn-Wilson
Job Details:
11/29/2018
REFRIGERATOR KITCHENAID KSSC48QVS02
Cx states that ice will not dispense. Inspected cites, found that motor is stuck in open position and air is creating moisture and freezing the auger and no dispensing the ice. Ordering new motor and chute. Ordering 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)
Near Simi Valley, California 93065
Aaron
Job Details:
11/29/2018
FREEZER KITCHENAID KRFF305EWH00
Checked operation found that the customer had the unit at one time or another not shut all the way caused a bad ice build up inside. Since then we came out and the ice build up his gone away, unit is healing up correctly. Advised the customer on how to use the unit, so to help prevent unit being accidentally left open in the freezer door section to prevent these issues to happening again. Customer instruct unit operating normal as of now.
Near Pasadena, California 91104
Bryan Dunn-Wilson
Job Details:
11/29/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0
Cx states they don’t use dishwasher and tub is constantly filling with water little by little while unit is off. Ordering inlet valve.
Near Simi Valley, California 93063
Aaron
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00
SR# 7723167445 Checked operations of the refrigerator, customer states that he hears the noises from the compressor and it bothers him. Unfortunately the sound level he hears is normal, no mechanical failure or noises that aren't normal. Reported to techline edit tech line asked what the Floors around it are like hard ceramic tile in which can cause a lot of acoustics to happen and he has at least a 2 inch gap all sides which will last sound to travel easily. The noise levels are normal, job complete.
Near Los Angeles, California 91352
Bryan Dunn-Wilson
Job Details:
11/29/2018
RANGE WHIRLPOOL MGR6600FZ
Cx states oven door is broken. Upon removing and replacing hinges, found that both sides are not the same. I need correct hinge for right side. Ordering hinge and burner caps. Cx has two broken ones; ordrng 1 W10881749 (cap-burner) and 1 WPW10299227 (hinge-door)
Near Simi Valley, California 93065
Aaron
Job Details:
11/29/2018
KITCHEN KITCHENAID KDTM354DSS4
"Checked operations and found the unit not filling up with water. I checked the float assembly it was stuck in the up position, repaired the float to work as designed, tested unit filled operations normal now"
Near Santa Clarita, California 91390
Billy J.
Job Details:
11/29/2018
DISHWASHER MAYTAG MDB8751BWS
Upon arrival u.i. was found completely fried. The unit just fills but cancel does not work. Cx states unit just keeps filling and leaking every where. The unit needs new control and panel 6-919829 WP99003337 WPW10218831. WP99003337 W10202535; ordrng 1 6-919829 (panel-cntl) and 1 W10202535 (float) and 1 WP99003337 (seal- door) and 1 WPW10218831 (cntrl-elec)
Near Simi Valley, California 93065
Aaron
Job Details:
11/29/2018
REFRIGERATOR MAYTAG MFF2558VEW1
Unit icemaker bad and the the end cap on the deli drawer is broken, ordered parts; ordering 1 D7824706Q (ice maker) and 1 W10874836 (endcap)
Near Simi Valley, California 93063
Aaron
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL WRF954CIHM00
"SR#7723166779, replaced the fill tube heater water line to the ice maker, tested operations of the icemaker and fill the fill failed, called tech line , TL said to replace the water valve and ui board in the front, ordered parts; ordrng 1 W11099788 (panel-ui) and 1 W11194380 (VALVE )"
Near Simi Valley, California 93063
Aaron
Job Details:
11/29/2018
REFRIGERATOR WHIRLPOOL AFD2535DEW
"Unit icemaker is jammed motor module is not functioning. Ordered parts; ordering 1 D7824706Q (ice maker)"
Near Riverbank, California 95367
William
Job Details:
11/28/2018
OVEN WHIRLPOOL WFG525S0HZ0
"found door hinges bent, ordered door hinges for unit; ordrng 1 W10347464 (hinge-door)"
Near Oakdale, California 95361
William
Job Details:
11/28/2018
RANGE KITCHENAID KSGG700ESS1
"replaced cooktop, found burner & caps wrong size, ordered burner caps & spreaders, instructed cx cx burner spreaders & caps are the wrong size.; ordrng 1 W10256025 (burnr-head) and 1 W10464795 (burnr-head) and 1 W10479989 (cap-burner)"
Near Manteca, California 95336
William
Job Details:
11/28/2018
FREEZER WHIRLPOOL WRT518SZFM00
"found temp in freezer area too cold -5 degrees, tested defrost, tested ok, ordered cold control for unit; ordrng 1 W11223729 (control box)"
Near Bradbury, California 91008
Tyler
Job Details:
11/28/2018
OVEN KITCHENAID KGRS505XSS05
Customer stated that the center and front right burner valves will not turn. Ordering gas valve manifold not in stock. Part is still covered under manufacture warranty. Customer to pay labor and service call.; ordrng 1 WPW10204705 (manifold)
Near Glendora, California 91740
Tyler
Job Details:
11/28/2018
MICROWAVE IKEA IBMS1455DS00
Customer stated that the cancel button is not working. Ordering user interface not stock. Unit has 5 year warranty.; ordrng 1 W10770413 (cntrl-elec)
Near La Verne, California 91750
Tyler
Job Details:
11/28/2018
OVEN KITCHENAID KODE507ESS02
Customer stated that the fan is noisy in the top oven. Ordering fan motor not in stock.; ordrng 1 W10819914 (fan-convct)
Near La Verne, California 91750
Tyler
Job Details:
11/28/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03
Customer stated that the dispenser and ice maker is not working but will work for a day after power is reset. Ordering control board kit shows one in stock at coast.; ordrng 1 W10759802 (cntrl-elec)
Near Ripon, California 95366
William
Job Details:
11/28/2018
WASHER WHIRLPOOL WTW8540BW1
"Ffound bearings very loud in spin cycle, Replaced main bearings with bearing kit, ran spin test, ran self diagnostics, unit operating as designed."
Near Ripon, California 95366
William
Job Details:
11/28/2018
REFRIGERATOR KITCHENAID KRFF507EWH01
"Replaced main control brd, escutchen & ice box cover, found defrost drain plugged, removed defrost drain tube, unplugged drain & reinstalled drain tube, unit operating as designed"
Near Riverbank, California 95367
William
Job Details:
11/28/2018
WASHER MAYTAG MVWC565FW0
"Replaced fabric softener dispenser,leveled unit, ran spin test,ran self diagnostics, unit operating as designed"
Near Oakdale, California 95361
William
Job Details:
11/28/2018
DRYER AMANA NED4655EW1
"Upon arrival, removed and replaced the Harness. checked dryer for problems, no problems found, found 93 volts on 1 leg of power to unit, instructed cx to have power to unit repaired. this is a Arrons dryer. 14 month extended warranty.; used 1 WPW10450286 (HARNESS-WIRE) from stock."
Near Rancho Cucamonga, California 91739
Tyler
Job Details:
11/28/2018
REFRIGERATOR KITCHENAID KBSD608EBS01
Customer stated that the unit was just installed and never cooled. Found unit has restriction or a leak. Customer wants to reschedule so they can talk to Pacific Sales. Allow time to replace dryer.; schdld next appmnt for 12/3 MON !
Near Manteca, California 95336
William
Job Details:
11/28/2018
WASHER MAYTAG MVWB865GC0
"F3E2, F0E4, removed quarter from wash plate area, ran self diagnostics, unit operating as designed, instructed cx on normal operating sound, soap usage, loading clothes."
Near Fontana, California 92336
Tyler
Job Details:
11/28/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00
Tightened handles all works good at this time.
Near Claremont, California 91711
Tyler
Job Details:
11/28/2018
DISHWASHER MAYTAG MDB4949SDZ0
Customer stated that the upper rack spray arm fell off. No damage reinstalled spray arm and calibrated all works good at this time.
Near Rancho Cucamonga, California 91701
Tyler
Job Details:
11/28/2018
RANGE WHIRLPOOL WFG540H0ES1
Customer stated that the two front burners are not lighting. Found igniters are working. Ordering burner heads and cap kit in stock.; ordrng 1 WPW10183374 (cap-burner) and 2 WPW10515455 (burnr-head)s
Near Claremont, California 91711
Tyler
Job Details:
11/28/2018
REFRIGERATOR KITCHENAID KSRB27FHSS02
Customer stated that the refer door is popping when open and close. Found closers are moving. Removed and replaced closers tested all works good at this time.
Near Claremont, California 91711
Tyler
Job Details:
11/28/2018
WASHER MAYTAG MVWC416FW1
Customer stated that the unit is turning on by itself. Customer has unit unplugged for a week and water has accumulated in the tub. Unit may have a possible valve seep. Removed and replaced main control and valve all works good at this time.
Near Rancho Cucamonga, California 91739
Tyler
Job Details:
11/28/2018
WASHER MAYTAG MVWX655DW
Customer stated that unit will not start. Found unit in suds lock. Calibrated and tested all works good at this time.
Near San Bernardino, California 92407
Tyler
Job Details:
11/28/2018
RANGE WHIRLPOOL WEG745H0FS0
Customer stated that the console paint is starting to chip. Unit still within 30 day cosmetic. Removed and replaced console tested all works good at this time.
Near Rancho Cucamonga, California 91701
Tyler
Job Details:
11/28/2018
REFIRGERATOR KITCHENAID KBRC36MHS01
Customer stated that the ice maker stopped working then started working again after he moved the shut off arm. Found arm was not fully inserted into ice maker timer. Tested all works good at this time.
Near Glendora, California 91741
Tyler
Job Details:
11/28/2018
REFRIGERATOR KITCHENAID KFIS20XVWH1
Customer stated that the unit stopped cooling. Lights are on but display is not working and screen is working but not sending voltage to compressor. Display board part number WP13053103SP is no longer available and has been discontinued. Collected service call.
Near Azusa, California 91702
Tyler
Job Details:
11/28/2018
REFRIGERATOR KITCHENAID KRFC302ESS00
Customer stated that the door handle was loose and door seal is ripped. Removed and replaced door seal and fixed handle. All works good at this time.
Near Rancho Cucamonga, California 91737
Tyler
Job Details:
11/28/2018
RANGE WHIRLPOOL WFG320M0BS3
Customer stated that the back of the cooktop has a dent and oven bottom pan discolored in corner. Removed and replaced cooktop under cosmetic warranty. Tested all works good at this time.
Near Rancho Cucamonga, California 91737
Tyler
Job Details:
11/28/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Customer stated that the ice maker is not dispensing ice. Removed and replaced auger motor tested all works good at this time.
Near Fontana, California 92337
Tyler
Job Details:
11/28/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Customer stated that the measure fill is not working. Found fill is off by a few ounces. Calibrated measure fill and showed customer how to do it. All works good at this time.
Near Colton, California 92324
Tyler
Job Details:
11/28/2018
REFRIGERATOR WHIRLPOOL GX5SHDXVQ
Customer stated that the door seals on both refer doors is ripped. Removed and replaced door seals tested all works good at this time.
Near Baldwin Park, California 91706
Stephen
Job Details:
11/28/2018
WASHER MAYTAG PAV3360AWW
"Found pump seal leaking, worn belt, noisy thrust bearing, lid hinges worn causing lid switch not to close properly. 2 count job.; rqstng P&A on 1 12002213 (cam pulley kit) and 1 WP21352320 (belt) and 2 WP35-2044 (hinge- lid)s and 2 WP35-2045 (pin- hinge)s and 1 WP35-6465 (pump-water)"
Near La Puente, California 91746
Stephen
Job Details:
11/28/2018
WASHER AMANA NTW4516FW1
"Ran diagnostics. Had f7e6 error code. Motor not running. Pump worn. Found weak capacitor, no power out of control, worn lid strike. Ned’s strike, capacitor, control, drain pump, actuator.2 count job. Allow extra time.; rqstng P&A on 1 W10837741 (lid strike) and 1 W10919003 (pump-water) and 1 W11158830 ( CAPACITOR )"
Near Duarte, California 91010
Stephen
Job Details:
11/28/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Customer needs to have food in FC min of 2-3 days for temp test. Needs adaptor kit per service pointer # w10842568. 2 count job. Need to call tech line.; ordrng 1 W10864518 (adapter)
Near Los Angeles, California 90068
Raymond
Job Details:
11/28/2018
WASHER WHIRLPOOL WFW92HEFC0
Upon arrival unit stacked. Unit had F1E1 error. Also door lock error. Unit needs ACU and latch. Quoted cx for 125 downstack fee. Cx approved. Need second tech for down stack. Make 2 call count.; ordrng 1 WPW10443885 (door lock)
Near Los Angeles, California 90041
Raymond
Job Details:
11/28/2018
BUILT-IN M/W JENN-AIR JMDFS24GS00
Upon arrival unit would not heat. Tested and found bad high voltage components. Make 3 call count. ; ordrng 1 W10278022 (magnetron) and 1 W11199531 (CAPACITOR) and 1 W11199548 (TRANSFORMER)
Near Covina, California 91724
Stephen
Job Details:
11/28/2018
WASHER WHIRLPOOL WTW5000DW1
"Replaced motor, capacitor, belt, lid strike. Ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. Tested normal wash, drain & spin. Fills, agitates, drains, rinses,& spins properly. Complete."
Near West Covina, California 91791
Stephen
Job Details:
11/28/2018
DISHWASHER KITCHENAID KUDE70FXSS6
"Replaced fill valve, control board. Ran diagnostics- no error codes. Ran test cycles. Fills, washes, drains, rinses, dries ok at this time. Complete."
Near Glendale, California 91205
Raymond
Job Details:
11/28/2018
DRYER MAYTAG MGT3800TW0
"Upon arrival unit dryer would not start, tested and found timer only working in select portions of timer, and push to start switch is always open requiring door to have to stay open to keep unit from running. Unit heats fine. Also washer portion has a fabric dispenser that falls off in spin cycle. Found broken tabs on dispenser. Needs dispenser, timer and push to start switch.; ordrng 1 W10864899 (dispenser) and 1 WP3349743 (agitator) and 1 WPW10113816 (timer) and 1 WPW10117655 (relay-pts)"
Near Temple City, California 91780
Stephen
Job Details:
11/28/2018
REFRIGERATOR KITCHENAID KSSC36QMS01
"Found power to auger motor, not running. Needs motor, shaft. EST 414.59. Labor 100.00. Customer may call back later. Customer declined repair."
Near Los Angeles, California 90065
Raymond
Job Details:
11/28/2018
FREEZER KITCHENAID KRFF305ESS00
"Upon arrival unit would lose cooling. Cx had another company recharge unit but unit keeps losing cool, then unit was making a loud noise. Inspected and found compressor running loud and insufficient due to low charge, found evap with pin holes causing leak. Unit needs evaporator and compressor, bill out labor and parts to WP for warranty. bill out double sealed system rate and make a 5 call count. ; ordrng 1 W10445422 (compressor) and 1 W11256565 (EVAPORATER)"
Near Monrovia, California 91016
Stephen
Job Details:
11/28/2018
DOUBLE OVEN KITCHENAID KEBS207BSS01
Replaced appliance manager. Tested upper & lower ovens. Unit is heating properly at this time. Complete.
Near Burbank, California 91504
Raymond
Job Details:
11/28/2018
KITCHEN KITCHENAID KDTM704ESS3
"Upon arrival unit door would jam when shutting, also unit would not drain. Drain pump turning on But will not fully drain, only has a slight trickle of water. Drain hose is solid rubber hose not the standard dishwasher drain line, line is restricted after unit drain hose up to air gap. ; saved tckt"
Near Burbank, California 91505
Raymond
Job Details:
11/28/2018
DISHWASHER KITCHENAID KDTE204GPS0
"Upon arrival unit would not wash. Found bad motor. Replaced motor and tested, unit functions as designed."
Near Los Angeles, California 90039
Raymond
Job Details:
11/28/2018
DISHWASHER MAYTAG MDB5969SDM0
"Upon arrival cx stated unit would not fill, inspected and found cx had kick plate fully taped, cx stated she needed to trap a rat under her dishwasher and now her dishwasher won’t work. Found wires and pieces of the unit chewed up under unit with rat poop all under unit with rat traps. Informed cx that the rat had chewed through wiring and due to the health hazard we cannot move further with repair. Cx needs to sanitize under unit before we could repair anything. Cx sprayed Lysol and said that was good. Informed cx we could not work on unit. Collected 115 SC card. Cx needs to take care of rodent issue. Mail out receipt."
Near Burbank, California 91505
Raymond
Job Details:
11/28/2018
REFIRGERATOR JENN-AIR JF42NXFXDE02
Upon arrival unit making too much ice. Found unit missing shut off arm extension.; ordrng 1 W11215550 (ARM EXTENSION)
Near Glendale, California 91207
Raymond
Job Details:
11/28/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY7
"Upon arrival unit leaking from FC, found frozen drain tube. Defrosted drain tube and cleared all ice, repaired duck bill and tested, unit functions as designed."
Near Glendale, California 91202
Raymond
Job Details:
11/28/2018
REFRIGERATOR KITCHENAID KDTM354DSS4
"Upon arrival spring for dispenser door popped off not allowing door to open and close properly. Secured spring and tested dispenser, unit functions as designed."
Near Santa Clarita, California 91351
Raymond
Job Details:
11/28/2018
DISHWASHER WHIRLPOOL WDF330PAHS1
"Upon arrival cx stated unit not drying. Found 71 code. Contacted Tebor SR 7723534790 and discussed, this is most likely caused by the prior pump failure, where the control disabled heater due to lack of circulation. Put unit in auto test mode and instructed cx to let run till complete, then test the cycle. If recalled, pre I’d control board."
Near Lancaster, California 93536
Patrick
Job Details:
11/28/2018
REFRIGERATOR WHIRLPOOL GI5FVAXVB00
Checked the unit out do to no cool situation. Running temps when I got there weren’t bad in the fridge. A little high in the freezer. Full frost pattern. Went into test mode and checked thermistors and freezer temp reads high. Went back into regular running ops and the start device would not come back on. Compressor was running fine right before entering test mode. Need to order start device ; ordrng 1 WPW10197428 (start relay) and 1 WPW10662129 (capacitor)
Near La Crescenta-Montrose, California 91214
Raymond
Job Details:
11/28/2018
RANGE WHIRLPOOL WFG505M0BS3
"Replaced control and tested, unit functions as designed."
Near Bakersfield, California 93305
Patrick
Job Details:
11/28/2018
OVEN KITCHENAID KDRS467VSS00
Found the unit making fan noise for this customer unable to duplicate but saw the broken fan blade that caused it needs new fan kit. Also issues with the burners. Middle front fails to light and when it does it just clicks all other burners. Needs spark module. Quoted 636.76. Approved ; ordrng 1 W10794022 (motor-fan) and 1 WP71002749 (module-spk)
Near Burbank, California 91501
Raymond
Job Details:
11/28/2018
REFRIGERATOR WHIRLPOOL WRV976FDEM00
"Defrosted unit, replaced fan motor and thermistors and tested, unit needs to regulate to temps."