Near South Pasadena, California 91030
Francisco
Job Details: 09/10/2018
IKEA OVEN IBS550PWS00 Checked unit ui panel not turning on. Removed unit from wall conducted continuity test on thermal fuse it was open. Removed and replaced part listed tested ops no heat. Removed back covered tested thermostat t.o.d found it open removed and replaced thermostat unit working as intended.; used 1 9759243 ([Alt for WP9759243), and 1 WPW10545255 (FUSE-THRML)
Near Simi Valley, California 93065
Aaron
Job Details: 09/10/2018
kitchenaid dishwasher KUDE40FXPA3 Top rack adjusters was busted est to repair the upper rack asm mrs Approved est replaced the adjusters W10712394 (ADJUSTER) reinstalled the rack tested ops unit runs ops normal at this time paid on card job Complete
Near Simi Valley, California 93063
Aaron
Job Details: 09/10/2018
kitchenaid dishwasher KDFE104DSS1 Unit is frozen to drain pump , replace the drain pump WPW10348269 (PUMP-DRAIN) tested operations unit is working as designed now; Job Complete.
Near Simi Valley, California 93063
Aaron
Job Details: 09/10/2018
WHIRLPOOL DRYER MGDB855DC0 Unit catch is missing, mr approved estimate. I replaced tested ok snapped in part collected total paid in full, Used part WPW10610880 (CATCH). Job Completed
Near Simi Valley, California 93065
Aaron
Job Details: 09/10/2018
whirlpool refrigerator WRF767SDEM00 Unit Fresh food evaporator frozen over per Technical Service Pointer #: W11092686C. Unit needs the fresh food evaporator thermistor repossition Serial Numbers: K212 to K711. S-Code to cover Labor only: S16360Unit fresh food fan harness needs to be replaced ordered parts; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced the harness and support and relocated the freezer thermistor tested operations unit will cool correct now ops normal ; Job Complete
Near Malibu, California 90265
Jesus
Job Details: 09/10/2018
whirlpool refrigerator KSSS48MHB00 Customer states that unit is not cooling. Checked unit and found the compressor line iced up. Advices customer on have ave a seal system done to unit. Removed from refrigerant from unit into a refrigerant bag. Removed 1 once or less to see if that would help the unit. Would follow up with customer. Customer paid for call $125.00 per credit card. Will give customer quote. She will call if wants unit repair.
Near Malibu, California 90265
Jesus
Job Details: 09/10/2018
kitchenaid refrigerator KRMF706ESS00 Customer states that unit has ice build up on freezer door. Checked unit and found the right side of freezer door iced up. Removed door and heated gasket and also sealed the liner with sealer. Removed all ice from door and inside liner. Assembled unit and tested door closure. Unit is now woking as design. ; Job Complete
Near Topanga, California 90290
Jesus
Job Details: 09/10/2018
MAYTAG WASHER MVWB835DW1 Customer states that unit latch is not working. Checked unit and found the latch not working. Removed UI panel and raise top panel. Removed latch and installed new. Ran diagnostics and passed. Unit is now working as design.F0-E5. Off balance loadF5-E3. Lid lock would not unlockF0-E2 over suds F0-E3 overload; Job Complete
Near Calabasas, California 91302
Jesus
Job Details: 09/10/2018
kitchenaid oven KEBS277SSS02 Customer states that unit is not heating. Ran test and Lower oven not heating. Removed unit from cabinet and tested components. Found the thermal fuse shorted. Ordered part customer paid in full for parts labor. Ordered part WP8304452 (fuse-thrml). Installed new fuse and assembled unit. Ran unit and tested broil and bake options. Unit is woking as design.; Job Completed.
Near Agoura Hills, California 91301
Jesus
Job Details: 09/10/2018
maytag dryer MGDB980BW0 Customer states that unit is not heating. Checked unit and found the coils not working. Gave customer quote and approved. Removed front panel and bulkhead. Removed coils and installed new coils. Assembled unit and smelled gas. Found the gas line loose on both connections. Assembled unit and tested. Unit is now working as design. Customer paid on iob# 208755; used 1 279834 (2 COIL GAS VALVE SET)
Near Agoura Hills, California 91301
Jesus
Job Details: 09/10/2018
whirlpool washer MVWB980BW0 Customer states that uni is noisy. Checked unit and found bad bearing. Gave customer quote and approved. Removed washplate and basket. Removed rotor, stator and bearings. Installed new bearing kit and assembled unit. Ran diagnostics and passed. Customer paid for call, labor and part $660.59 per credit card. Unit is working as design.
Near Oak Park, California 91377
Jesus
Job Details: 09/10/2018
whirlpool dishwasher WDT720PADB2 Customer states that unit is not cleaning dishes. Checked unit and ran diagnostics no error codes. Found motor not working removed connector and getting 118 vac. Placed connector back and pump still not working. Ordered part.; ordrng 1 WPW10671941 (pump&motor),t. Removed racks and pump. Installed new pump and ran diagnostics. Unit is now working as design
Near Oak Park, California 91377
Jesus
Job Details: 09/10/2018
kitchenaid dishwasher KUDS01FLSS6 Customer states that unit is overflowing through air gap. Checked unit and found the return hose to disposal clogged. Removed hose and cleared debris. Assembled and tested. Unit is working as design.
Near Oak Park, California 91377
James
Job Details: 09/10/2018
kitchenaid refrigerator KBSN608ESS01 Customer states that unit is not cooling and height temps on RC. Checked unit and tested components temperatures on arrival were normal. Called techline and advice to change out board. Also to check the freezer for proper air flow. Removed evap cover and all parts are intacked. Did not write part and called techline back. Tech advices not to replace parts and wait till customer calls back. Unit is working as design.ThermistorsFC-00/07RC-0/42Tested:Evap fan motor working Condenser fan motor workingVac compressor working on both rpm’sAir door and evap fan working, closing and openingNo frost on return vent. ButchSr#7722894258Check air flow.Aurora lighting Gemini relay boardSky walker Item 36 and 31 if correct change out storm board user interface; Job Complete
Near Thousand Oaks, California 91362
Hector Zuleta
Job Details: 09/10/2018
whirlpool dishwasher WDTA50SAHZ0 dishwasher not draining all the way. Checked unit and found debris in the drain pump, cleared and tested ok.; Job Complete
Near Moorpark, California 93021
Hector Zuleta
Job Details: 09/10/2018
kitchenaid range KGCU483VSS01 Left front burner electrode doesn’t spark. Checked unit and found malfunction on the reigniting module (WPW10116108). Estimate repair: Service call $115.00, Labor $125.00, Helper $125.00, Part WPW10116108 $118.98, Tax $9.51, Total: $493.49. Customer is paying today only service call $115.00. They going to try to talk with KitchenAid to see if they take care of the cost for the repair.
Near Oxnard, California 93036
Hector Zuleta
Job Details: 09/10/2018
whirlpool refrigerator WRS325FNAM01 LED lights not working in both compartments.; ordrng 1 W11104452 (light) and 1 WPW10515057 (light) and 1 WPW10515057 (light), Replaced LED light WPW10515058. Tested ok.; Job Complete
Near Los Angeles, California 91304
Michael
Job Details: 09/10/2018
kitchenaid dishwasher KDTM404ESS3 Cx states unit will not cycle and clean dishes.Tech found water valve in off position. Turned valve on and ran unit. Unit now fills, rinses, heats, drains. Ops as intended. Instructed cx on how unit works and proper soap and rinse aid. Job complete; Job Complete
Near Los Angeles, California 91401
Michael
Job Details: 09/10/2018
whirlpool washer MVWB800VQ0 Cx states unit does spin all the water out of unit and gives over load fault easily now. Claims never did before.No faults found in control. Ran unit through auto service test.Spinning drum can hear slight whining noise.Removed and replaced bearing with truck stock P/ n W10435302Also replaced sensor on bottom.Ran auto service and passed with no issues. Unit ops as intended with no noise or leaks. Job complete; used 1 W10435302 (BEARING)
Near Los Angeles, California 91411
Michael
Job Details: 09/10/2018
kitchenaid refrigerator KRFC300ESS01 Cx states doors are not level.Found unit pushed too far back into cabinet and stainless steel doors were in contact with cabinets.Pulled unit forward and leveled unit. Doors are now level and seal properly. Cx is happy with adjustment. Unit ops as intended. Instructed cx on shelf adjustments and cleaning stainless finish. Job complete
Near Los Angeles, California 91343
Michael
Job Details: 09/10/2018
kitchenaid microwave KMBP100ESS01 Unit had F6E8 lost coms wth manager board.Removed and replaced both control boards. Installed panel and turned on power. Unit now ops as intended. Tech found a blue with (middle wire) on a three wire connector. Secured connector .Ran a cup of water for 30sec and unit performs as intended job complete
Near Lancaster, California 93536
Patrick
Job Details: 09/10/2018
whirlpool oven RBD305PDB15 Found the units panel unable to allow customer to shut unit off. A portion on the buttons do not work on panel. Needs new panel ; ordrng 1 WP8300435 (panl-cntrl), Removed and replaced panel tested unit. All ops checked good
Near Lancaster, California 93535
Patrick
Job Details: 09/10/2018
whirlpool refrigerator WRF535SMBM00 Tanya at authos stated cosmetic parts are not covered. Gave customer bin number to get on their own. Found the unit with torn gaskets causing condensation build up. Removed and replaced reformed and tested unit all ops checked good ; Job Complete.
Near Lancaster, California 93535
Patrick
Job Details: 09/10/2018
maytag dryer MGDX655DW2 Found the unit no heat at all checked thermostats. All except high limit are good. High limit not sending out voltage. Removed and replaced 279769 (THERMAL CUTOFF) . Tested unit all ops checked good.
Near Lancaster, California 93535
Patrick
Job Details: 09/10/2018
WHILRPOOL REFRIGERATOR WRR56X18FW00 Found the unit restricted on high side at the drier. Removed and replaced drier. Vacuumed and recharged. Tested unit. All ops checked good ; used 1 FREON R134 (4.8 OZ ), and 1 WPW10143759 (DRIER ASSY)
Near Palmdale, California 93550
Patrick
Job Details: 09/10/2018
roper washer RTW4516FW2 unit won’t fill. Checked errors and none stored. Ran auto test and water started to fill. Ran regular cycle and the washer started to fill. Waited for it to go into a wash cycle. It started to work properly. Ran calibration. When I arrived unit was dead no ops. Getting power and no ops. Needs new board. Removed and replaced control. Calibrated the unit. All ops checked good at time of service. Let the unit fill with water till reached desired level, it went into a wash ; Job Complete.
Near Los Angeles, California 91602
Raymond
Job Details: 09/10/2018
whirlpool washer WFW70HEBW0 F9 e 1 f8e3 8187310909 Upon arrival unit is stalked unit giving long drain and pressure system fault will order and replace both do to unit being stalked customer stated he will unstalk unit ordrng 1 WPW10448876 (switch-wl) Replaced drain pump and pressure switch tested unit unit functions normal now; Job Complete.
Near Glendale, California 91202
Raymond
Job Details: 09/10/2018
whirlpool refrigerator WRF757SDEM01 Upon arrival customer states unit was slow ice production and lights not working on unit. Found SP for control. Also found ice maker thermistor out of range. Needs ice maker. Quoted customer for job customer approved. S Code parts, collected 115 card. 121.90 due.; ordrng 1 W10830288 (cntrl-elec) and 1 W11188383 (ICE MAKER), Replaced ice maker and control. Tested unit. Unit functions as designed. Job Complete.
Near Glendale, California 91202
Raymond
Job Details: 09/10/2018
whirlpool refrigerator WRT311FZDW01 Upon arrival customer states unit leaking water from air vent in RC. And her water bottles are freezing. Inspected and found both compartments packed with stuff. FC was full of ice and ice trays which is causing her leak. Improper air flow due to incorrect use is causing water to freeze. Instructed customer on proper use and care of unit. Instructed customer to unplug unit for a couple hours to defrost and ice that had formed.. unit functions as designed at time of service.; Job Completed.
Near Burbank, California 91506
Raymond
Job Details: 09/10/2018
kitchenaid dishwasher KDFE104HPS0 Upon arrival customer complaint was unit not working at all after installation. Inspected and found no voltage at junction box. Contacted Sterling SR 7722895112 and discussed. Used extension cord to test different unit with different plug. Unit turned on. Customer needs an electrician to test unit but to test for voltage under load.
Near Burbank, California 91504
Raymond
Job Details: 09/10/2018
whirlpool washer MAV7557EWQ Customer states unit walking during spin cycle. Inspected and found lose spring. Secured spring and tested, unit functions as designed.; Job Complete
Near Santa Clarita, California 91351
Billy J.
Job Details: 09/10/2018
kitchenaid microwave KMHC319EBS2 Removed and replaced door retested job complete; Job Complete
Near Los Angeles, California 91324
Billy J.
Job Details: 09/10/2018
maytag washer MVWC565FW1 Upon arrival unit was completely dead no operation or nothing unit had correct voltage removed and replaced main control W11162438 (cntrl) retested unit now operates as designed job complete
Near Chatsworth, California 91311
Billy J.
Job Details: 09/10/2018
whirlpool refrigerator KSSO48FMX02 Upon arrival customer stated unit not cooling inspected freezer evaporator found air return frozen defrosted retested. job complete.
Near Santa Clarita, California 91321
Billy J.
Job Details: 09/10/2018
WHIRLPOOL DRYER WGD4815EW2 Upon arrival customer stated clothes not coming out dry found vent is restricted was able to fix also found loose connection on main control tested unit it’s now operating as designed job complete
Near La Crescenta-Montrose, California 91214
Billy J.
Job Details: 09/10/2018
kitchenaid refrigerator KRFC604FSS00 Upon arrival cx states fridge is not cooling. Freezer works fine. Inspected unit found service pointer on issue. Evap is frosted over. Fan isn’t running. Inspected unit checked for proper software version as stated in service pointer. Unit also needs a control board. Will install all parts at same time. Ordering control. Will use evap cover on return visit. ; ordrng 1 W10789113 (cntrl-elec), Removed and replaced both the RC Evap cover and the control. Unit is functioning as designed. No dents dings or scratches on unit or home caused by tech.
Near Arcadia, California 91007
Bryan Dunn-Wilson
Job Details: 09/10/2018
whirlpool washer WTW5000DW1 Upon arrival customer states unit goes straight into drain mode. Tried to put unit into diagnostics. Unit would not respond. Removed and replaced control board W11116590 (cntrl). Calibrated and tested unit. Unit is not draining. Removed drain pump found no obstruction. Replaced drain pump W10876600 (PUMP-WATER). Unit is now functioning as designed. Customer approves repair at this time. No dents dings or scratches caused by tech ; Job Complete.
Near Pasadena, California 91104
Bryan Dunn-Wilson
Job Details: 09/10/2018
kitchenaid refrigerator KRFC704FSS00 Upon arrival customer states seeingice build up and poor cooling in the fridge section. Inspected unit. Found rc evap was frosted over. There is a service point on issue. SP# W11033419B. Ran diagnostics. Units control is running proper software. Removed evap cover and defrosted entire evap. Installed new cover. Ensured proper placement of thermistor. Unit now functioning as designed. No dents dingsor scratches caused by tech ; Job Completed.
Near Altadena, California 91001
Bryan Dunn-Wilson
Job Details: 09/10/2018
WHIRLPOOL DRYER MGD8200FW Wheel is bent causing metal on metal contact creating screeching noise. Ordering dryer repair kit. Removed top panel and found that sheet metal holding control was not installed properly. Reinstalled control panel properly not making contact with drum. Noise is gone. Reinstalled top panel. Customer approves of repair. No dents dings or scratches caused by tech.
Near Los Angeles, California 91342
James R.
Job Details: 09/10/2018
whirlpool washer WFW72HEDW Customer states nothing happens whe she tries to start unit.tried to run diagnostics unit would not respond then would turn on then off. Removed and replaced control W11031829 (cntrl). Calibrated and tested unit. Unit is now functioning as designed. All functions are normal. Customer approves of repair at this time. No dents dings or scratches caused by tech
Near Bakersfield, California 93306
Dane
Job Details: 09/10/2018
MAYTAG DRYER MGDC215EW2 banging sound when running. Found feet undeveloped causing unit to rock and bang. Corrected installation issue and tested unit. Unit functions normal now.; Job Complete.
Near Arvin, California 93203
Dane
Job Details: 09/10/2018
maytag washer MVWC565FW Upon arrival unit was not washing was not spinning. Found unit with lid lock fault code. Removed and replaced lid lock W10838613 (LATCH) and tested unit. Unit functions normal; Job Complete.
Near Lamont, California 93241
Dane
Job Details: 09/10/2018
MAYTAG WASHER MVWC425BW0 Upon arrival the cx compliant was that the unit would run forever. Found service pointer from manufacturer for this issue. Followed repair instructions on service pointer W10683100 and tested unit. Unit functions normal.
Near Bakersfield, California 93309
Dane
Job Details: 09/10/2018
kitchenaid dishwasher KDTE104EWH Upon arrival unit was not washing dishes. Found unit not filling with water. Unit has faulty water valve. Removed and replaced valve and tested unit. Unit functions normal now; used 1 W10872255 (VALVE)
Near Bakersfield, California 93309
Dane
Job Details: 09/10/2018
maytag washer MVWB850YW0 Unraveling it was loud in the spin cycle. Found main bearing and drive around faulty. Unit needs new bearings, ordrng 1 w10435302 (bearing) Removed and replaced bearing and tested unit. Unit functions normal now.
Near Bakersfield, California 93306
Dane
Job Details: 09/10/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Upon arrival the LEDs would not come on when the door opened. Removed and replaced LED control board and tested unit. Lights came back on the inside but user interface for the deli drawer was not operate. Unit needs a new daily user interface. Please schedule for a Monday through Friday visit so I can call tech line on the second appliance; ordrng 1 W11092502 (UI), Removed and replaced ui and tested unit, unit functions normal now ; Job Complete
Near Bakersfield, California 93306
Dane
Job Details: 09/10/2018
maytag washer MVWC565FW1 Upon arrival the unit was making Noise. Found the actuator not fully engaging the cam making the cans teeth where out and make weird noises. Removed and replaced actuator and cam assembly W10721967 (CAM) (HoldLoc: shelf); (agitator) and tested unit. Unit functions normal now; Job Complete.
Near Atascadero, California 93422
George
Job Details: 09/10/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found refrigerator dripping water on left bottom out of freezer found drain plug clear out reposition door checking ok complete. No dents or dings cause by tech.; Job Complete.
Near Templeton, California 93465
George
Job Details: 09/10/2018
kitchenaid microwave KMHS120ESS5 Need bottom door switch ok to order part customer would like first call thanks.; ordrng 1 W10269460 (switch), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Paso Robles, California 93446
George
Job Details: 09/10/2018
WHIRLPOOL WASHER WFW92HEFW0 found washer door lock found unit error f08e03 possibility too much suds or uneven load clear out code retested check out ok complete. No dents or dings cause by tech.
Near Paso Robles, California 93446
George
Job Details: 09/10/2018
whirlpool washer WTW8540BWO Found washer leaking found fill tube crack need to replace ok to order part having trouble getting part number Office to order part . Office to call customer wen part in.; ordrng 1 FILL TUBE, Installed part tested check out ok complete. No dents or dings cause by tech
Near Creston, California 93432
George
Job Details: 09/10/2018
maytag washer MVWC565FW1 Found washer motor humming exexively hot also capacitor is broken need to replace ok to order parts . Office to call customer wen parts in.; ordrng 1 MOTOR DRIVE and 1 CAPACITOR, Installed parts tested check out ok complete. No dents or dings cause by tech
Near Atascadero, California 93422
George
Job Details: 09/10/2018
whirlpool refrigerator WRX735SDBM00 Found refrigerator checking ok dispensing ice ok crush ok possible wen using crush ice getting stuck ice bin . Complete no dents or dings cause by tech.; Job Complete
Near Los Angeles, California 91356
Kenneth
Job Details: 09/10/2018
whirlpool range MCSRG24S Unit is not sparking and igniting oven gas burner. Found unit is under 1 year warranty with magic chef. I informed customer we don’t do magic chef warranty. To call into MC and for further repair. ; Job Complete
Near Visalia, California 93292
Enrique
Job Details: 09/10/2018
Inspected a Maytag dishwasher . customer states detergent leaking underneath the door . I diagnosed the unit , found detergent leaked inside the dishwasher door , shorted out the dispenser wire harness connector . I installed new dispenser . I will need the wire harness . ; ordrng 1 W10871222 (harns-wire) Replaced the wire harness . All functions checked normal . No leaks.
Near Visalia, California 93291
Enrique
Job Details: 09/10/2018
kitchenaid dishwasher KDFE104DSS3 Replaced the pump & motor , drain pump , valve , and thermostat . Ran calibration . All functions checked normal at time of service . No leaks .; Job Completed.
Near Hanford, California 93230
Enrique
Job Details: 09/10/2018
FRIGIDAIRE REFRIGERATOR LFTR2032TF1 Replaced the bin-door on a Frigidaire refrigerator , received broken . All functions checked normal at time of service . No leaks . ; Job Complete
Near , California 93239
Enrique
Job Details: 09/10/2018
maytag washer MVWC565FW0 Replaced the actuator and cam assembly W10721967 (CAM) ( broken ) . Washer was not completing the wash cycle . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks . ; Job Complete.
Near Lompoc, California 93436
James
Job Details: 09/10/2018
amana dishwasher ADB1400AGW1 Customer stated unit not drying. Checked heater. Heater pulled 8 amps and was hot to touch. Customer also stated that despised did not work. Customer did not want replacement despisers. Customer wants exchanged unit. Complaints registered with Techline. ; Job Completed
Near Arroyo Grande, California 93420
James
Job Details: 09/10/2018
whirlpool refrigerator WRT541SZDB00 Replaced all parts and unit is functioning at this time. No dents, dings on or around unit caused by tech. ; Job Complete
Near Santa Maria, California 93454
James
Job Details: 09/10/2018
WHIRLPOOL WASHER WTW7500GW Found unit unable to drain. Found no abstractions. Ordering new drain pump. ordrng 1 W10876600 (drain pump),Drained unit. Replaced drain pump and tested unit. Unit functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete
Near Kingsburg, California 93631
Timothy
Job Details: 09/10/2018
FRIGIDAIRE REFRIGERATOR LGHX2636TF Found solenoid in the up position. Doors uneven. Reset solenoid, showed customer what to look for if this happens again. Raised RC door for an even appearance. Unit operating as designed.
Near Kingsburg, California 93631
Timothy
Job Details: 09/10/2018
whirlpool range WFE320M0EW Replaced front right switch WP3149400 (SWITCH-INF RIGHT FRONT). Tested unit. Unit operating normally.; Job Complete
Near Dinuba, California 93618
Timothy
Job Details: 09/10/2018
whirlpool refrigerator WRF555SDFZ05 Bin damaged . Replaced with pre ID part W11185686 (Ice Bin) and tested. Unit checks ok.; Job Complete.
Near Dinuba, California 93618
Timothy
Job Details: 09/10/2018
frigidaire refrigerator FFHT2021TW1 Customer states the unit stopped cooling in the freezer first then the fridge. Noted the relay overload would click after the compressor tried starting repeatedly. Inspected unit and found it infested with roaches. Billing for trip and diagnosis.; Job Complete
Near Sanger, California 93657
Timothy
Job Details: 09/10/2018
WHIRLPOOL WASHER WTW6400SW3 Customer states the unit recently had the bearing replaced. Customer states he tried to use the unit and it showed him a 5d code on the display. Currently the unit is not working for the customer. Checked for faults and found F80(lid lock failure) and an F71( oversuds) Sd for the customer. Ran a service test and found the basket does not engage when the tub is drained. Removed and cleaned the hub assembly. Retested and found the unit working correctly. No leaks noted.; Job Competed.
Near Clovis, California 93612
Ian
Job Details: 09/10/2018
WHIRLPOOL DRYER WED4800BQ1 Text sound only 120 of 240 at wall. Found unit had half of breaker blown, due to having multiple appliances in properly on the same breaker. Freestanding gas range is in line with bottom half of The dryers 40 amp double breaker. After reset, unit heats normally. Customer will need electrician to solve breaker issues as both range and dryer need to be on their own breaker.; Job Completed
Near Fresno, California 93702
Ian
Job Details: 09/10/2018
whirlpool range At the start of repair tech smelled excess gas. Use liquid leak detector and found that unit was leaking significantly from brass connector in between gas supply hose and regulator. Removed fitting and re-taped with yellow gas tape. Tightened and secured gas line. No further leaks. Install the parts and tested unit. Unit now testing good with no further failures.; Job Complete
Near Clovis, California 93619
Chris
Job Details: 09/10/2018
frigidaire dishwasher FFID2426TD1A Customers issues dishwasher will not drain. Upon arrival I found dishwasher full of water tried to drain water out pump is working but was not able to push water Out due to a plugged Vent pipe. I Proceeded to remove the vent pipe cleared all debris out. I then hooked drain hose back up. Dishwasher is now draining all functions test good. Job complete; Job Completed
We serviced a
KITCHENAID REFRIGERATOR KRFF507ESS01 Customers temperature issues with refrigerator and freezer. On arrival I checked refrigerator compartment coil saw that was iced up. Temp in freezer seem to be good. Toggle through diagnostics making sure things were functioning properly. Customer stated
Model 1 W10843055 (cntrl-elec), 185.16(199.05), 1 W10902214 (thermistor), 27.64(29.71), 1 W11033168 (harns-wire), 47.20(50.74), 1 W11089931 (panel-ui), 168.96(181.63), 1 WPW10389152 (support), 6.93(7.44),
Near Clovis, California 93611
Chris
Job Details: 09/10/2018
1 WPW10501260 (cover-evap),On return visit had to remove all shelving and paneling to access evap coil And refrigerator compartment. Proceeded to deice coil. Replaced fan and controls and all other parts listed. Powered refrigerator back on All functions tested good refrigerator is not cooling like it should. Job complete; Job Completed.
Near Fresno, California 93706
Irvin
Job Details: 09/10/2018
whirlpool refrigerator WRF535SWHZ00 Ice maker not operating. Cycled I/M observed not cycling. Unit is missing bail arm. Removed I/M to install bail arm, found was in off position. Installed bail arm turned unit on, cycled and filled. All ops normal. ; used 1 WPW10202524 (BAIL ARM)
Near Mendota, California 93640
Irvin
Job Details: 09/10/2018
FRIGIDAIRE RERFIGERATOR FFHT2021TW0 Unit is not cooling properly. The control is not excepting power. Power at wall correct and polarized. Installed control assembly, wire harness and evap motor. Unit operating properly. Allow 24 hrs to cool. ; Job Completed
Near Modesto, California 95354
Cruz
Job Details: 09/10/2018
MAYTAG DRYER MVWC565FW0 Customer states unit does spin clothes out completely, clothes are still wet, water continues to enter basket during spin cycle, customer said other than that unit is ok. Ordering Parts cnrtl elec, valve, actuator for unit. ; ordrng 1 W10913953 (actuator) and 1 W11038689 (valve) and 1 W11116594 (cntrl-elec), Installed new parts (actuator, valve, cnrtl elec) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked checked for codes found none as well no leaks customer ok repair.
Near Turlock, California 95380
Cruz
Job Details: 09/10/2018
WHIRLPOOL MICROWAVE WMH32519HV1 Unit not heating Found transformer to have failed causing damage to magnetron need to order parts; ordrng 1 W10836753 (transformr) and 1 WPW10693025 (magnetron), Installed new parts (transformer, mag, diode from SP) into unit. I then tested unit with a glass with water it heated fine, cx ok repair; used 1 W10492278 (DIODE) from stock, Job Cmpltd
We serviced a
whirlpool refrigerator WRV986FDEM00 Called TL. They recommend placing boards.; ordrng
Model 1 W10675033 (cntrl-elec), 158.13(169.98), 1 W10788814 (cntrl-elec), 109.79(118.02), 1 W10852747 (cntrl-elec), Installed new parts ( 3 cntrl elec ) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water disp
Near Modesto, California 95355
Cruz
Job Details: 09/10/2018
Near Santa Maria, California 93455
James
Job Details: 09/07/2018
KITCHENAID RANGE KSGG700ESS1 Unit has suck keypad. Number 6 is unresponsive. Pre ID part is wrong color. Ordering new panel control. New panel must be stainless; ordrng 1 W11029431 (panl-cntrl), Replaced control panel and tested unit. Unit now working as intended. No dents, dings, or blemishes on or around unit. ; Job Completed.
Near Fresno, California 93727
Ian
Job Details: 09/07/2018
kitchenaid range KFGD500ESS04 Customer states control panel will get excessively hot, as will the cabinetry and the bottom of microwave exhaust. Tested all functions and found unit to be operating as designed. Advise customer that unit open cavities have two separate vents, One for each oven, located just below the control panel. One in the center and one to the right side. Advise customer that it is normal for that area to be warm to the touch, as vents are directly underneath it. Cabinets nearby or particleboard with veneer, and heat Will undoubtedly warp the plastic and destroy the glue on the veneer. This is not caused by a failure in the oven, but is a shortcoming of using veneered wood cabinets near a heat source. Particleboard will also be vulnerable to moisture that is caused by steam during cooking. No failures at time of visit and unit heats to set temperatures without abnormal excess heat
Near Clovis, California 93611
Ian
Job Details: 09/07/2018
whirlpool refrigerator WRF757SDEM01 Tech found unit has an excess of frost in fresh food evaporator. Ran for Mr. checks and found all thermostats good. Checked door seals and ice door chute. All seals are good. Explained to customer common causes of this issue that involves warm air in the machine. Customer states issue likely happens due to child accidentally leaving the door open often. Issue does not appear to be caused by a part failure. Partially defrosted outside of evaporator cover, and instructed customer to do a full defrost for 24 hours with the doors open to allow ice to melt naturally, in order to restore airflow and cooling performance.; Job Completed
Near Clovis, California 93619
Ian
Job Details: 09/07/2018
WHIRLPOOL DISHWASHER WDF330PAHS0 Tech found unit preforms as designed on all functions and cycles. Customers concerns are about drying performance. Referred customer to page 3 of use and care guide, and instructed customer on features, prewash procedures and rinse aid use
Near Fresno, California 93720
Chris
Job Details: 09/07/2018
whirlpool refrigerator WRX986SIHV00 Customers issue is that lighting was not working inside refrigerator or freezer compartment. I replaced LED board and Also LED in freezer compartment. All functions tested good. Job complete
Near Fresno, California 93711
Chris
Job Details: 09/07/2018
kitchenaid cooktop KGCU467VSS02 Found back center burner head Not on correctly causing burner to not ignite. Also found left back burner gas knob rubbing the outer ring. Corrected all the issues all burners are functioning properly everything checks out good. Job complete
Near Fresno, California 93727
Chris
Job Details: 09/07/2018
WHIRLPOOL MICROWAVE WMH32519FB0 microwave would not heat it was making a popping sound. Upon arrival I remove the upper portion of microwave noticed diode was burnt it Had grounded out somehow. I replaced with new diode W10886077 (diode) tested for proper function everything checks out good microwave is now functioning like it should. Job complete
Near Fresno, California 93706
Irvin
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 IM, not operating. Cycled IM observed not cycling. Unit is missing bail arm. Removed IM to install bail arm, found was in off position. Installed bail arm turned unit on, cycled and filled. All ops normal. ; used 1 WPW10202524 (BAIL ARM)
Near Kerman, California 93630
Irvin
Job Details: 09/07/2018
MAYTAG WASHER MVWC565FW0 Customer says unit is not starting, light up no op. Looked for errors found 3 error codesLong fill, suds, shifter. The shifter will not actuate replaced actuator. Test components, passed. Calibrated unit, passed. All ops normal. ; used 1 W10913953 (ACTUATOR)
Near Turlock, California 95382
Cruz
Job Details: 09/07/2018
WHIRLPOOL DISHWASHER WDT920SADE2 Inspected unit. Found dispenser gasket to be off, found filter cup to have a rip in it, only problem with unit, checked for codes found none. ; ordrng 1 W10861000 (detergent dispenser) and 1 W10872845 (filter), Installed new parts ( dispenser, filter) into unit, tested unit in a diagnostic test mode it completed wash drain dried, ck for codes found none as well no leaks, unit is working as designed
Near Hughson, California 95326
Cruz
Job Details: 09/07/2018
whirlpool refrigerator WRS571CIDM02 ice maker stopped making iceand leaks water at dispenser, cooling and temps water is dispensing at dispenser. Ordering parts ice maker inlet water valve ; ordrng 1 W10873791 (icemaker) and 1 WPW10341320 (valve-inlt),nstalled new parts (ice maker, valve ) into unit. I then ck for leaks and found none, inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, ck ok repair ; Job Complete
Near Modesto, California 95350
Cruz
Job Details: 09/07/2018
WHIRLPOOL DISHWASHER WDT720PADM1 unit is leaking water on the left side, I then installed new pre I’d parts (latch, 2 Gaza’s keys,vent,) into unit, tested unit in a diagnostic test mode it completed wash drain dried, ck for codes found none as well no leaks, customer ok repair, I ran a cycle for 30 mins and found no leaks, customer will call if unit starts to leak again
Near Escalon, California 95320
William
Job Details: 09/07/2018
MAYTAG WASHER MVWC565FW0 Unit leaking from drain hose, Found hose connection at drain pump not properly installed, re-attached hose at drain pump, ran test cycle & drain, tested with no leaks.
Near Oakdale, California 95361
William
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Found water troft on ice maker completely iced up causing water leaks in ice maker area. customer on well water, drips freezing up troft of ice maker, ordered water valve for refrigerator; ordrng 1 WPW10349187 (valve), Replaced water valve, checked ice maker functions, tested ok, tested dispenser functions, tested okay
Near Manteca, California 95337
William
Job Details: 09/07/2018
whirlpool refrigerator WRS588FIHV11 Checked temps in freezer & FF areas, checked thermistor in diagnostics, passed. Found FF area of fridge packed with plastic bags,Instructed customer on air flow in FF area & maintaining open area between shelf’s & back liner/wall for air flow; Job Completed.
Near Moreno Valley, California 92555
Kevin
Job Details: 09/07/2018
MAYTAG WASHER MVWB835DW3 Customer concerned with sounds during operation. I instructed customer on normal sound levels and explained sounds from a dry pump, lid lock, and slider being magnetized. All tests normal
Near Moreno Valley, California 92551
Kevin
Job Details: 09/07/2018
WHIRLPOOL MICROWAVE WMH73521CS6 Unit giving error code for door open when customer has door shut. I found shorted door switches causing the issue. Removed and replaced door switches W10727360 (switch)s. Tested unit. All tests good.
Near Perris, California 92571
Kevin
Job Details: 09/07/2018
WHIRLPOOL MICROWAVE WMH53521HZ0 Unit giving door open error when door is shut. I found failed door switches and a broken interlock. Removed and replaced switches and interlock. Tested unit. All tests good. ; used 1 WPW10156813 (INTERLOCK)
Near Perris, California 92571
Kevin
Job Details: 09/07/2018
whirlpool range WFG515S0ES0 Burnt out light bulb. Whirlpool set up appt with concession for burnt out light bulb. Removed and replaced bulb. I tested socket for proper operation. All tests good
Near Perris, California 92571
Kevin
Job Details: 09/07/2018
whirlpool refrigerator WSF26C3EXF01 RC is freezing food on multiple shelves. I found out of range thermistor and diffuser not operating properly. Need to replace RC thermistor and diffuser. Removed and replaced diffuser and RC thermistor.
Near Perris, California 92570
Kevin
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Frost in freezer causing airways to get blocked. Need to install service kit with new style fan blade, air tower and evap fan motor to correct issue. Ordering parts.; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower) and 1 WP2315539 (motor-evap),Removed and replaced parts. Tested unit. All tests good
Near San Bernardino, California 92411
Daniel P.
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Customer complaint icemaker not working , found icemaker leaking into bin and led module causing module to short and ice bin to crack , needs icemaker , ice container and led module.; rqstng P&A on 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10558423 (ice-contnr),replaced ice bin , icemaker and led module tested checks ok call completed.; Job Complete
Near Rancho Cucamonga, California 91739
Daniel P.
Job Details: 09/07/2018
KITCHENAID MICROWAVE KOCE500ESS06 microwave not heating fast enough , ran microwave temp test as per Whirlpool tech sheet , started with 2 cups of water at 75deg ran microwave 2 min temp after Heating between 110 and 113 deg within specs instructed cust call completed
Near Fontana, California 92335
Daniel P.
Job Details: 09/07/2018
WHIRLPOOL FREEZER WRT111SFDM03 refrigerator not cooling , found locked up evaporator fan motor , installed new motor tested checks ok call completed. Used WPW10253821 (motor-evap)
Near Redlands, California 92374
Daniel P.
Job Details: 09/07/2018
WHIRLPOOL WASHER WTW5000DW1 washer stopped mid cycle would not reset , found frozen control , performed hard reset , recalibrated control , ran diagnostics no error codes , ran speed sensor test , test passed , ran quick diagnostics test 2xs , unit working properly after hard reset call completed