We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Oxnard, CA 93036
Kenneth
Job Details: 06/03/2024
Found unit with a faulted control panel. Unit is randomly just shutting down. Customer also informed me that bellows was getting moldy and would replacement bellows. Quoted customer $1006.77 Customer would like to think about repair. Collected $175 via CC on iWallet (Autho#APT3HA) Will collect $831.77 on return visit. ; ordrng 1 W10911042 (Panel) and 1 WPW10237499 (Bellows)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Ventura, CA 93003
Kenneth
Job Details: 06/03/2024
No ice. Frozen fill tube. Ordering new valve. Tube and Icemaker per service pointer. ; ordrng 1 W11455232 (Icemaker) and 1 W11677731 (Fill tube) and 1 W11455388 (Valve)
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Santa Paula, CA 93060
Ian Y
Job Details: 06/03/2024
Found that customer had black sand like material packed in units cold water solenoid. Advise customer to get lines cleaned out by plumber or contractor and to call us back to replace the water valve. When customer calls back please create new ticket with GE information and order water valve for unit. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Le Grand, CA 95333
Manuel B
Job Details: 06/03/2024
"Install cam and actuator Tub not engage, bad gear case, and tub worn out.reroute for parts. ; ordrng 1 W11454734 (Gear case) and 1 W10902814 (Wash plate) and 1 W10752719 (Tub, inner) and 1 W10528947 (Hub), used 1 W10913953 (Actuator) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Bakersfield, CA 93311
Dane
Job Details: 06/03/2024
Remove and replace top. Unit functions normal now.; O-emld tckt
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Firebaugh, CA 93622
Irvin
Job Details: 06/03/2024
"Oven control issues. Oven not heating. Checked the cooktop, all burners are operating. The bake element is not heating properly. Accessed the oven control board, all connections good. Removed and reconnect the connection. Retest failed. The broil is operating properly. Replacing the oven control; ordrng 1 W11536794 (Oven control) and 1 W11182108 (Bake element)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Dinuba, CA 93618
Rich
Job Details: 06/03/2024
Only failure code is an off balance code. Struts worn. Reroute for parts.; ordrng 2 WH16X26911 (Struts)s and 2 WH16X26910 (Struts)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Exeter, CA 93221
J.E.
Job Details: 06/03/2024
Bad motor ordering part; ordrng 1 W11613479 (Motor)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Riverside, CA 92503
Ruben O
Job Details: 06/03/2024
File number 7739218449Found one of the fuses at the top rear of the microwave area shorted. Will need to replace harness with fuses.; ordrng 1 W11578578 (Harness switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Riverside, CA 92503
Ruben O
Job Details: 06/03/2024
Light are not working will need to order light kit. ; ordrng 1 WPW10479155 (Damper) and 1 W11683242 (Module kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near San Bernardino, CA 92404
Francisco
Job Details: 06/03/2024
Found broken wire at drain pump ordering part to repair.; ordrng 1 W11643701 (Harness)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASNWW
Near Shafter, CA 93263
Esteban S
Job Details: 06/03/2024
Lid lock shorted out. Lid lock and control board on order follow up required. ; ordrng 1 WH22X37220 (Control board) and 1 WH08X37937 (Lidlock)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Tehachapi, CA 93561
Jim
Job Details: 06/03/2024
Oil in the lower drain pan. Leak in the seal system. Freezer evaporates fan motor not running.; ordrng 1 W11623101 (Heat pan) and 1 W11629714 (Evaporator) and 2 W11504450 (Coupler)s and 1 W11506620 (Coupler) and 1 W11557671 (Compressor) and 1 W11631626 (Fan motor)
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Moreno Valley, CA 92557
Kevin
Job Details: 06/03/2024
"Unit making loud noise during operation. I found that the rollers and idler pulley were bad and making rattle. I removed and replaced rollers and idler. Tested unit and found that the belt for the blower and main belt are loose and squeaking. Ordering both belts. ; ordrng 1 WP8547157 (belt) and 1 WP8544742 (belt), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045VW4
Near Santa Clarita, CA 91390
Randy
Job Details: 06/03/2024
Cx complaint door not cooling and closing right. Unit has ice build up and door hinges bad. Cx will defrost unit. Needs heater 5304522325 And harness 5304522320 and closer for door. ; ordrng 1 5304519789 (Hook) and 1 5304522320 (Harness) and 1 5304522325 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pomona, CA 91766
Jaime
Job Details: 06/01/2024
Found a bad capacitor so I had to replace. Washing machine works OK now; used 1 W11395618 (Cap) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Stevenson Ranch, CA 91381
Randy
Job Details: 06/01/2024
F3e2 found unit not working upon arrival. Dead with lid locked. Cx unit has blanket thick w sheets and rags. Caused unit to stop working. Removed and removed and replaced board. Tested and calibrated. Cx instruct on loading not to overload and blankets and comforters not recommended Unit now working as designed
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS6
Near Los Angeles, CA 91604
Oscar L
Job Details: 06/01/2024
Visual and physical inspection leaded me to a wire that was arching and finally melted and shorted.Wire has been repaired and the pre assigned parts replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ripon, CA 95366
Andrew H
Job Details: 06/01/2024
Top rack side adjusters failed. Installed top rack side adjusters. Went over cx maintenance. Checked out components okay. Operating as designed
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Moreno Valley, CA 92555
Kevin
Job Details: 06/01/2024
Unit is not drying. I found poor venting in home causing long dry times. I verified proper airflow from dryer. All tests good. Customer to call vent cleaning.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Oakdale, CA 95361
Andrew H
Job Details: 06/01/2024
F0-2. F5-2. Error code. Display control board damage. Replaced control panel with new part.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW
Near Farmersville, CA 93223
J.E.
Job Details: 06/01/2024
Cycle unit and found bad control board. Installed new control board retested unit not working as designed job completed.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Lancaster, CA 93536
Jonathan B.
Job Details: 06/01/2024
ACTUAL GOODS ISSUE DATE IS 6/2/23JB out 6/1/24.Customer states loud noise during spin cycle.Verified noise in spin.Inspected motor and found motor rotor hold down screw loose allowing rotor assembly to slight back off a wobble (at high speed) causing loud noise.Proper reinstalled sacred and torqued in place. Retested operation in Spin cycle in presence of customer Unit now operates as designed.NO CHARGE TO CUSTOMER JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Porterville, CA 93257
J.E.
Job Details: 06/01/2024
"Cycled unit and found multiple issues bad icemaker bad evaporator fan and effective drip pan. Also lights not working. Installed new icemaker new evaporator fan new drip pan and new LED lights retested unit not working as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Exeter, CA 93221
J.E.
Job Details: 06/01/2024
Cycled unit and found broken motor and broken belt. Installed new belt and new motor retested unit not working as designed job completed.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Tulare, CA 93274
J.E.
Job Details: 06/01/2024
Cycled unit and found bad actuator. Installed new actuator and retested unit now working as designed job completed
We serviced a
KITCHENAID OVEN
Model KEMS378SWH05
Near Moreno Valley, CA 92557
Kevin
Job Details: 06/01/2024
Unit having communication issue between microwave interface and main control. Failed microwave interface causing issue. Parts are NLA.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bakersfield, CA 93306
Chase
Job Details: 06/01/2024
"F7e9, bad transmission. Cx going to get new unit."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Bakersfield, CA 93312
Esteban S
Job Details: 06/01/2024
Control board getting 120 but not responding intermently. Control board was removed and replaced. Unit passed all test. Unit is working as intended.
We serviced a
AMANA OVEN
Model AGR6303MMS0
Near Riverside, CA 92504
Ruben O
Job Details: 06/01/2024
Repaired black wire near the control panel it was getting pinched by two metal panels. Moved wire out the way after repair. Tested after repair all ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 06/01/2024
Installed the new control board washing machine came alive on now works OK
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD27GSSM2WW
Near San Miguel, CA 93451
Leo R
Job Details: 06/01/2024
"Dryer vent is clogged up, dryer runs hot with vent hose disconnected, washer was 20+ gallons full of water, drain pump replaced and washer is now running properly, Cx signed waiver for leaky water hose.Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Redlands, CA 92374
Ruben O
Job Details: 06/01/2024
Replaced faulty wiring harness blue wire for the drain pump was broken. Tested after repair all ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chowchilla, CA 93610
Irvin
Job Details: 06/01/2024
The freezer door switch failed. Installed replacement. All ops normal.
We serviced a
MAYTAG LAUNDRY
Model MVWB835DW4
Near Lancaster, CA 93536
Jonathan B.
Job Details: 06/01/2024
JB out 6/1/24Installed replacement Rotor and Slider assembly Reassembled unit.Tested in NORMAL cycle. Verified proper Fill and AgitationVerified drain and spin functions.No Charge To Customer.JOB COMPLETE.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Wasco, CA 93280
Esteban S
Job Details: 06/01/2024
"Suspension, pulley and belt were removed and replaced. Unit passed all test. Unit is working as intended."
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Fresno, CA 93727
Irvin
Job Details: 06/01/2024
"F3/E1-water level error, F8/E1-no water detected, F5/E2-door error, F8/E3-over flow condit. Cleared error codes ran test cycle, fill incomplete. Replaced pressure sensor, and trap. Calibration passed. Done."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Los Angeles, CA 91325
Sean W
Job Details: 06/01/2024
Replaced evaporator harness but Icemaker twists and gets stuck.replaced Icemaker and it it immediately god twisted and lodge into stuck position.took pictures of both Icemakers.ordered new Icemaker.; ordrng 1 W10873791 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Los Angeles, CA 91326
Sean W
Job Details: 06/01/2024
Replaced door but didnt receive clip.; ordrng 1 W10852685 (Clip)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model CDT845P4NBW2
Near Bakersfield, CA 93311
Chase
Job Details: 06/01/2024
Confirmed weak door latch. Got sent with incorrect part number. Ordering part needed. ; ordrng 1 WD01X29878 (Latch)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Merced, CA 95341
Manuel B
Job Details: 06/01/2024
"Dryer not working upon taking apart found dead rat inside air duct and in blower wheel and also live magets,and pup inside motor and behind dryer inside. Can not be serviced due to pest infestation and live magets.; schdld next appmnt for 6/3 MON !"
We serviced a
KITCHENAID FREEZER
Model KSSC42QVS05
Near Glendale, CA 91207
Oscar L
Job Details: 06/01/2024
"Visual and physical inspection suggested that even when the issue is exactly as the last repaired, it happened because consumer installed a water filter cartridge from Amazon and was clogged and created a back draft on water pressure and ended up busting the top water tube elbow. We must replace it, and as per customers request, please order 2 water filters cartridges for her and a filter cap.; ordrng 1 W11212166 (Water tube inlet) and 2 EDR3RXD1 (Water filter)s and 1 WP2260518B (Cap)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Los Angeles, CA 91042
Samson O
Job Details: 06/01/2024
"F9E2; F8E4; erased error codes, part not delivered to me, will use in return ; O-emld tckt"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PGE29BYTBFS
Near Madera, CA 93636
Irvin
Job Details: 06/01/2024
The tube feeding into the pitcher for water is not dispensing. The filter assembly not recognizing the filter; ordrng 1 WR01X44245 (Water line) and 1 WR02X44191 (Water manifold) and 1 XWFE (Filter) and 1 WR55X35485 (PCB FILTER BOARD)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Lancaster, CA 93535
Jonathan B.
Job Details: 06/01/2024
"JB out 6/1/24Customer states cannot use washer or unlock door. Upon arrival found unit unplugged. Plugged in in display reads PF. Ran diagnostics and extracted stored error code F0E2 indicating over suds condition. Cleared destroyed error code. PF reappeared in display. Attempted to run test wash cycle, but PF keeps appearing and Washer will not run. Ordering replacement ACU and HMI user interface.; ordrng 1 W11603844 (HMI CONSOLE CHROME SHADOW) and 1 W11680389 (ACU)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Bakersfield, CA 93311
Esteban S
Job Details: 06/01/2024
Compressor has high pitch sound. Ordering compressor and drier. Brand new unit will need more time. Unit will need extra care to work around it. 6614870493; ordrng 1 W11557671 (Compressor) and 1 W11109499 (Drier)
We serviced a
KITCHEN AID MICROWAVE
Model KMMF730PPS00
Near Los Angeles, CA 91604
Oscar L
Job Details: 06/01/2024
"Visual and physical inspection shows that unit is getting proper 120V power to the board but board is not responding nor distributing power to components. Replacing main controller, filter board and fuse recommended.; ordrng 1 W11616395 (Control unit) and 1 WPW10531156 (Filter board) and 1 W11707984 (Fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Riverside, CA 92507
Ruben O
Job Details: 06/01/2024
Tope left corner of the fresh food door is not closing took pics of issue will contact whirlpool to give them pictures to figure out what to do next.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bakersfield, CA 93305
Chase
Job Details: 06/01/2024
"Confirm voltage outlet. Getting voltage to control, but it will not power on. Will replace main control and ui; ordrng 1 W11478525 (Ui) and 1 W11510463 (Acu)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Baldwin Park, CA 91706
Stephen
Job Details: 06/01/2024
"Tested dryer. Tumbling and heating properly at this time. Found timer knob cracked. Needs timer and knob per service pointer # W11693378. Special project # S15110 parts & labor. Vent partially crushed, potential gas leak( stacked adaptor and wrong size gas connector. Instructed customer to call Best buy installers back( unsafe condition ). Needs proper size gas connector to fit gas shut off and 90 degree ell for vent.; ordrng 1 W11701755 (Timer) and 1 W11675852 (Knob)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Perris, CA 92570
Kevin
Job Details: 06/01/2024
Customer stated that the unit would not power on. I tested unit through diagnostic and keep getting F1E1 and F2E1 for main control fault and stuck button. Ordering interface and main control.; ordrng 1 W11626074 (Cntrl elec) and 1 W11675701 (Cntrl elec)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Glendale, CA 91206
Oscar L
Job Details: 06/01/2024
"Visual and physical inspection was performed and noticed how the transmission has been leaking oil out, and during the functional testing noticed a rough shifting and a very heavy tapping noise when switching and agitating..All parts and components tagged are recommended for replacement.Note, as per consumer, he had a conversation with whirlpool and they assured him that everything will be covered. He will get an authorization from whirlpool on Monday and will produce an update for us. If no approved, he is still liable for the trip charge. So we are not ordering anything until we hear back from customer or whirlpool..; ordrng 1 W10721967 (Splutch) and 1 W10913953 (Actuator) and 1 WPLW10752187 (Screw) and 1 WPW10427633 (Belt cover)"
We serviced a
GENERAL ELECTRIC MW OVEN COMBO
Model PT7800SH9SS
Near Paso Robles, CA 93446
Leo R
Job Details: 06/01/2024
Cx rescheduled service for when fridge parts are available. Tried calling dispatch but was closed.;
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Los Angeles, CA 91326
Sean W
Job Details: 06/01/2024
Gas burners damaged on left side and need to be replaced.calling techline on Monday to get part numbers for repair because part list description isnt clear on which part is which.iWallet not working so Cx is going to pay 175.00 service fee over the phone directly to office.; schdld next appmnt for 6/10 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Los Angeles, CA 91304
Sean W
Job Details: 06/01/2024
"Evap not defrosting and blocking airflow into fresh food cabinet.ordered Evap fan,Evap harness,and heater.; ordrng 1 W11562214 (Evap harness) and 1 WP2315539 (Evap fan motor) and 1 W11562215 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Montebello, CA 90640
Stephen
Job Details: 06/01/2024
"FC temp is 0.7f, RC temp is 37.6f. Installed data loggers in RC and FC.; schdld next appmnt for 6/8 SAT AM"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model HPS10LG3RBB
Near Bakersfield, CA 93304
Chase
Job Details: 06/01/2024
Confirmed no frost pattern at all. Compressor is locked up. I dont not believe compressor is replaceable on this unit. Will call GE upon open hours to document.; snapped 2 QuickPics
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Los Angeles, CA 91307
Sean W
Job Details: 06/01/2024
Control board buzzing and only working on specific washing modes.washer also stopping mid cycle. Capacitor holding sufficient microfarads and is fully functional .ordered new control board.; ordrng 1 W11170317 (Control board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VWB
Near Ridgecrest, CA 93555
Brandon
Job Details: 06/01/2024
Compressor is locked up and wont start. Needs to be replaced.; ordrng 1 5304532451 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Altadena, CA 91001
Samson O
Job Details: 06/01/2024
Unit need new tray and thermostat control ; ordrng 1 W11446726 (UI) and 1 W11559685 (Tray)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Paso Robles, CA 93446
Leo R
Job Details: 06/01/2024
"There is no control at Paddle switch to dispense water, ordering control board and paddle switch ,W10853387 paddle assembly and W11224256 main control board. Tech line did not provide SR ; ordrng 1 W10853387 (paddle assembly) and 1 W11224256 (main control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Palmdale, CA 93551
Jonathan B.
Job Details: 06/01/2024
JB out 6/1/24.*********SEALED STSTEM JOB PLEASE ALLOW JOB COUNT IF 3*******Customer states both the ff section and fc ate not cooling.Removed unit compartment cover and verified compressor failure (noises) and weak pump issues.Ordering Compressor; ordrng 1 W11654344 (COMPRESSOR) and 1 WP542638 (GREASE)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Los Angeles, CA 90077
Brandon L
Job Details: 06/01/2024
"Diagnosed and found leak at gearcase and panel not responding, need to replace both the console and gearcase.; ordrng 1 W10861510 (Console) and 1 W10902814 (Washplate) and 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Moreno Valley, CA 92555
Kevin
Job Details: 06/01/2024
Broil burner only lighting halfway. Ordering burner and valve. ; ordrng 1 WP8054078 (burnr-brlr) and 1 W11449506 (Valve)
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD33EASK0WW
Near Tracy, CA 95376
Andrew H
Job Details: 06/01/2024
Upon arrival found belt failure. Motor assembly faulty. ; ordrng 1 WE17X24535 (Motor assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Bakersfield, CA 93305
Chase
Job Details: 06/01/2024
"F2e1 stuck key error. Unit did not pass key activation test, ordering component needed. ; ordrng 1 W11478519 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Acton, CA 93510
Jonathan B.
Job Details: 06/01/2024
"******2 man job*********** JOB COUNT OF 3 ON RETURN VISIT***************REPLACEMENT FREEZER DOOR (as ordered) WILL MOST LIKELY NOT FIT IN MY METRIS MINI VAN*********JB out 6/1/24.Customer states when using water dispenser, water will pour onto the kitchen floor in the area of the bottom freezer door hinge. Further inspection finds that the water tubing inside the door umbilical has cracked. This part is not a separate replaceable part and will require replacement of the entire door. The door must be ordered once approved and will require several weeks as the door will be manufactured per the order. By KitchenAid is a two-man job and will require a second nap. Ordering replacement freezer department door W10800793 and requesting approval for this job and also requesting a second return visit ; ordrng 1 W10800793 (DOOR FREEZER) and 2 WP2300868 (FITTING)s and 2 WP8281163 (SCREW)s and 1 WP2307857 (CAM ASSEMBLY)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Bakersfield, CA 93309
Esteban S
Job Details: 06/01/2024
"Voltage coming to inverter but not responding. Tested compressor winding s tested good. Inverter, compressor on order. Order main board if needed. Follow up required. ; ordrng 1 5304534572 (Board control) and 1 5304527038 (Inverter board) and 1 5303918894 (Compressor)"
We serviced a
GENERAL ELECTRIC WASHER
Model PTW900BPT0DG
Near Palmdale, CA 93551
Jonathan B.
Job Details: 06/01/2024
"JB 6/1/24.Customer states new install washing machine will power on, but will not start and will not wash. Upon arrival verified unit powers up and will not accept command to start wash cycle. Installed General Electric Smart school diagnostic tool verified 3F codes. F6 7×1 inverter fault , F4 3×1 inverter fault and F 31×1 inactive out of balance, fallback, and final spin. Unable to initiate any command through SmartHQ, unable to check any component operation command are not being accepted by washer and the control panel constantly flashes every LED on and then off.; ordrng 1 WH08X32889 (USER INTERFACE HARNESS) and 1 WH22X37158 (USERINTERFACE BOARD) and 1 WH10X34117 (CONTROL FACIA) and 1 WH03X33657 (ACCCELEROMETER) and 1 WH03X29043 (SPEED SENsOR) and 1 WH03X30257 (STATOR SPEED SENSOR) and 1 WH02X29042 (NUT ROTOR) and 1 Wh03X31397 (MOTOR ROTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Lancaster, CA 93536
Jonathan B.
Job Details: 06/01/2024
"JB Out 6/1/24Customer states items stored in the freezer are not freezing solidly and the icemaker production is very slow maybe one batch per day. Upon arrival, diagnostics and verified evaporator fan motor in freezer compartment has failed. Install replacement motor evaporator harness assembly W11661931 as pre-ID and sent to me. Verified brand new out of the box part has fan motor failure. Fan does not run. It tries, but it doesnt run ordering additional replacement motor evaporator with harness assembly W11661931.; ordrng 1 11661931 (EVAPORATOR FAN MOTOT WITH HARNESS) and 1 W11176847 (GRILLE) and 1 W11445850 (SWITCH)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV
Near Fresno, CA 93726
Irvin
Job Details: 06/01/2024
The compressor kit didnt have the inverter. Ordered the inverter to complete the job; ordrng 1 W11567494 (Inverter)
We serviced a
MAYTAG WASHER
Model MHW8630HC
Near Shafter, CA 93263
Esteban S
Job Details: 06/01/2024
Unverifiable issue. No water leak was detected during diagnostic and testing. Ordering valve and drawer. . Follow up required. ; ordrng 1 W11524106 (Drawer) and 4 W11316766 (Suspension)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Oxnard, CA 93035
Isidro
Job Details: 06/01/2024
"Condensation between doors, leaking water on top of freezer door coming from middle, tested unit by disconnecting the condenser fan, waited and Unit is not heating in the middle section, manufacturer defect, unrepairable tech line needed to report issue, rescheduled this call for a weekday and before 12pm, tech line needed for this call; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Bakersfield, CA 93313
Chase
Job Details: 06/01/2024
Cx complaint that clothes are coming out damp. This is happening intermittently. F2e1 is only code present. Cx claims they have already had vents cleaned out. Ran through a timed dry cycle and other cycles. Ignitor and flame are coming on with no problems and staying on. Unit is working as designed. Will call and document with WPL upon open hours. ; schdld next appmnt for 6/3 MON !
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Bakersfield, CA 93313
Chase
Job Details: 06/01/2024
Customer is barely out of their manufacturer warranty. They are going to try to call whirlpool get a authorization concessions. They will call us back with correct work order if it gets accepted.;
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Los Angeles, CA 90272
Brandon L
Job Details: 06/01/2024
"Diagnosed and found that the seam of the tub is leaking, need to replace tub.; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Altadena, CA 91001
Samson O
Job Details: 06/01/2024
Unit need drive assembly and blower ; ordrng 1 WP697772 (Blower)
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model FRSS26L3AF6
Near California City, CA 93505
Brandon
Job Details: 06/01/2024
Units. Evaporator fan motor was not running upon arrival. Opened the cover to find a big block of ice around the fan motor. This was caused by a leaky icemaker fill tube. Ordering fill tube assembly to correct issue.; ordrng 1 241850622 (Fill tube assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Bakersfield, CA 93311
Chase
Job Details: 06/01/2024
Unit got installed with damage to left hand side RC door. Ordering component needed. ; ordrng 1 W11518736 (Rc door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Covina, CA 91724
Jaime
Job Details: 06/01/2024
Found a leaky icemaker. Other filling; ordrng 1 WPW10300024 (IM) and 1 W11043013 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Ridgecrest, CA 93555
Brandon
Job Details: 06/01/2024
Unit not passing pre-cycle checks and wont start. Found the splutch assembly was seized into its cover. Ordering replacement belt and splutch assembly.; ordrng 1 W10721967 (Splutch) and 1 WPW10006384 (Belt)
We serviced a
FRGEDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Shafter, CA 93263
Esteban S
Job Details: 06/01/2024
No fans or compressor coming out. Unverifiable issue. Control board on order. Follow up required. Unable to take payment and get quote for customer. I told customer we will get back at him Monday morning. Customer is aware that he needs to pay $145 over the phone. ; ordrng 1 5304531789 (Control board) and 1 5304524714 (Control panel)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PAD28BYTBFS
Near Atascadero, CA 93422
Leo R
Job Details: 06/01/2024
"Latch hook not catching strike plate correctly, called tech support, with Don recommending to order and replace following parts WR12X42267 Door handle /LatchWR02X31987, MAGNETIC STIKE PLATECASE #13200663; ordrng 1 WR12X42267 (Door handle /Latch) and 1 WR02X31987 (MAGNETIC STIKE PLATE)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW7
Near South El Monte, CA 91733
Stephen
Job Details: 06/01/2024
"FF size is not cooling properly. Has full frost pattern, evaporator fan is working properly. Found damper sticking closed. 2 count job. Allow extra time. Advised customer to use only genuine Electrolux/ Frigidaire water filters( not from Amazon ) as some filters do not have a chip in them and cause ice and water not to work. Wall receptacle is not grounded. Advised customer to call electrician.; ordrng 1 5303918899 (Damper- motorized) and 1 241518601 (Seal) and 1 5303918775 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Piru, CA 93040
Joe P
Job Details: 05/31/2024
"Lid lock not engaging correctly, ordered lid lock.; ordrng 1 W11513248 (Lid latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Altadena, CA 91001
Samson O
Job Details: 05/31/2024
Unit need light module ; ordrng 1 W11470191 (Light module)
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model JGBS66REK6SS
Near Perris, CA 92570
Kevin
Job Details: 05/31/2024
"Unit not heating in bake. I found voltage to ignitor but ignitor not glowing. Failed ignitor. Ordering part. ; ordrng 1 WB13K21 (ignitor,oven)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Thousand Oaks, CA 91360
Richard R
Job Details: 05/31/2024
"Upon arrival, inspected unit found evaporator completely frozen over which is why the unit was not cooling in the fresh food compartment Completely defrosted, evaporator with steamer found one of the heater wire harnesses had backed out, was not giving contact, allowing the heater to turn on plug it in tested unit Is now beginning to cool, advised consumer to give at least 8 to 12 hours for the unit to get back up to temperature. All ops are normal job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB7
Near Corcoran, CA 93212
Enrique
Job Details: 05/31/2024
Customer concerns; ice maker works intermittently. Evaporator fan motor makes loud rattling noise. Removed evaporator cover. Found a chunk of ice on fan blade. Water was leaking from fill tube. Replaced fan motor. Refrigerator operating as designed. No leak.; used 1 809069212 ( MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25TEXHW02
Near Bakersfield, CA 93304
Chase
Job Details: 05/31/2024
Confirmed locked up compressor. Cx does not want to put the money into it because it is over 20 years old.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Pinon Hills, CA 92372
Cesar
Job Details: 05/31/2024
"Ui not responding, reset unit and now ui responds all components came on all tested good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Bakersfield, CA 93304
Brandon
Job Details: 05/31/2024
F8E1 long fill code. Installation was good. Checked valves in diagnostics and wasnt getting any hot water. Checked connections at valve and control. Found the water valve harness was only half connected at the control. Plugged back in and retested valve. Issue now resolved.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Santa Clarita, CA 91355
Randy
Job Details: 05/31/2024
Unit not starting. Found switch broken. Removed and replaced tested now working as designed.
We serviced a
GENERAL ELECTRIC DRYER - GAS
Model GTD42GASJWW
Near Shafter, CA 93263
Esteban S
Job Details: 05/31/2024
Loose connection at flame sensor. Connection was safely secure. Unit passed all test. All other thermostats tested good. Unit is working as intended.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Los Angeles, CA 91335
Leon
Job Details: 05/31/2024
Replaced adjuster and unit now working properly as required
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Adelanto, CA 92301
Cesar
Job Details: 05/31/2024
Found failed slider replaced slider all tested good ; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 05/31/2024
Replaced diffuser & applied permagum on the right hand side corner by diffuser. Liner wrapped
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Riverside, CA 92506
Robert U.
Job Details: 05/31/2024
Found a loose connection at the drain pump and reason for not draining. The unit was just installed but it is missing the mounting brackets so I recommended the installer come back and install it. The unit is now drain properly. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Moorpark, CA 93021
Richard R
Job Details: 05/31/2024
Upon arrival inspected unit found burners were not put on correctly During installation of appliance. Causing the gas to not come out and ignite removed burners checked orifices book-burners back on in correct positions. Also put correct burner caps back on in the correct positions. Tested unit unit is now working as intended.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Yucaipa, CA 92399
Rod
Job Details: 05/31/2024
"NoisyConfirmedsquealing due to support rollers wornreplaced with repair kit; used 1 4392065 (Repair kit, drv) from stock"