Local Reviews
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James M.
WASHER MAYTAG MVWC565FW1 Replaced drain pump and tested unit. Unit now working as intended and customer approves function at this time.
Jonathan B.
WASHER WHIRLPOOL WFW94HEAW0 Found error f9e1. Found defective pump; ordrng 1 WPW10515401 (pump-water)
James M.
OVEN WHIRLPOOL RBS305PDB16 Replaced thermal fuse and tested unit. No heat. Inspected main board and found wire to relay burned and separated from connector. Stripped wire and replaced female connector. Retested unit and unit now heated no as intended.
James M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Removed ice and defrosted unit. Installed parts and unit is now operating as intended.
James G.
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 Cleaned condenser Tested ok
Joe M.
WASHER MAYTAG MVWX655DW1 I need to break washplate to get inner basket out.; ordrng 1 W10902814 (WASHPLATE)
James G.
WASHER MAYTAG MVWB835DW4 "Drain hose improperly installed , no stand pipe.Put high loop in drain hose Tested ok"
Joe M.
DRYER WHIRLPOOL WGD5000DW3 Units flame was not coming on. Replaced coils and flame began to light but was really weak. Unit needs new burner assembled.; ordrng 1 W10823508 (GAS ASSEMBLY )
James G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher detergent foaming also causing drain pump to sods lock. Removed all foam and rinsed. Also pointed out no jet dry Tested ok
James G.
WASHER WHIRLPOOL WTW8500DC0 Replaced defective gear case and stripped wash plate Tested ok
James G.
WASHER WHIRLPOOL WTW8900BW0 "Found rotor bolt loose, tightened bolt and retested Tested ok"
Jim S.
WASHER MAYTAG MVWB880BW0 Defective console; ordrng 1 WPW10521061 (console)
Isidore A.
REFRIGERATOR KITCHEN AID KSSC36MHS00 "Found return air frozen advised customer that refrigerator needs to be defrosted, test defrost timer and thermostat, ok. Found heat exchanger appears to be leaking has dye stains on condenser."
Isidore A.
REFRIGERATOR KITCHEN AID KFIS29PBMS00 "Found water supply line WPW10678708 to filter housing broken leaking and frozen evaporator per service pointer W10772228D"
Jim S.
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Isidore A.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Found air baffle diffuser opened not cycling stuck open. Removed old diffuser and installed new diffuser, test operation ok at this time"
Isidore A.
OVEN KITCHENAID KEBS109BSS01 "Found ERC FUSE open, Removed console and old ERC fuse. Installed new fuse test oven operation, ok at this time."
Jesus C.
WASHER WHIRLPOOL WTW8500DC5 Customer states that unit is giving error code. Checked unit and found long fill error code. Ran manual test and found the hot water side not working. Unplugged unit and removed UI panel. Turned water off and removed valve. Installed new valve and assembled unit. Tested unit and water is properly dispensing. Ran auto test and found the gearcase making grinding noise. Ordering partF8-E1. ; ordrng 1 W10811956 (drum assembly)
Irvin F.
WASHER MAYTAG MVWB765FW0 "F3/E2-INLET WATER FAULT, F8/E1-LONG FILL, F0/E3-OVERLOAD, F7/E9-LOCKED ROTOR, F2/E1 UI STUCK KEY. Cx says poor water flow. Found several errors above. Tested the valve found not allowing water to flow. Solenoid is stuck, cold. Replaced inlet valve and housing. Test water flow good. calibration passed. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Removed power. Removed all excessive ice. Removed failed heater. Installed replacement. Assembled unit. All ops normal.
Irvin F.
WASHER AMANA NTW4516FW3 "Cx says the washer is leaking. Found threads in valve were worn. Installed replacement valve. Installed hoses, test for leaks none. All ops normal."
Irvin F.
ICEMAKER WHIRLPOOL KUIX505ESS2 Cx say ice machine not producing after clean out. Found the external pump is not draining out. Replaced the drain motor. Cycled the unit observed cycle.
James M.
REFRIGERATOR KITCHENAID KRFC300ESS03 Unit has burning smell from cntrl elect. Hot relay. Ordering replacement board. Will return 10-11 to install. ; ordrng 1 WPW10317076 (cntrl-elec)
Irvin F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 DW not drain8ng. Found bad pump not moving. Installed replacement. Test passed. All op normal.
James M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit has broken wheels on adjuster. Ordering new adjuster. Will return 10-12 to install. ; ordrng 1 W10712395 (adjuster)
Hector Z.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced Damper Control (WPW10479155). Tested ok.
George Y.
RANGE KITCHENAID KSIB900ESS1 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WTW8000BW0 Found washer scatter came loose reseal with lock tight complete. No dents or dings cause by tech .
George Y.
WASHER WHIRLPOOL WTW5000DW0 Installed tested checking ok complete. No dents or dings cause by tech.
Francisco S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cx stated unit was leaking from front right side. Pulled unit from the wall inspected water line it checked ok no leaks. Actuated paddle for dispenser pulled 2 full glasses of water no leaks. Entered diagnostics and performed test 45 ice maker fill test twice no leaks outside or inside the cabinet. Informed cx I could not re create leak and advised her to call in if she is able to see a puddle or any type leak near refrigerator.
Francisco S.
WASHER WHIRLPOOL WFW5620HW0
Francisco S.
OVEN KITCHENAID KFGD500EWH
Francisco S.
REFRIGERATOR WHIRLPOOL WRS325FDAM Cx stated she had a block of ice on dispenser door chute. Dissembled/used steam gun to defrost air duct for diffuser as well as the return air duct.
James G.
RANGE - ELECTRIC ROPER FEP310VQ0 Bake element open and door gasket ripped ; rqstng P&A on 1 WPW10129032 (gaskt-door) and 1 WPW10308477 (elmnt-bake)
Erick S.
WASHER AMANA NTW4516FW3 "Cycled unit and found it fill error causing it not to advance in wash. Accessed screens velvet found them clogged with sand causing it not to fill. Removed screensaver den cleared all debri, retested it and it passed all tests. Job. Complete"
Erick S.
WASHER HOT POINT HTW200ASK0WW Installed new parts on unit. Re-tested unit through spin with load. Unit is now spinning and draining with no errors. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Installed new parts on unit. Retested it and it passed all tests. Jobmcom
Erick S.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Pulled vacuum,recharged system, inspected for leaks and found none st the time of service. Unit is now cooling . Job complete ; used 1 WPW10143759 (DRIER ASSEMBLY) from stock"
Enrique R.
MICROWAVE WHIRLPOOL WMH31017HS2 Microwave displaying open/close door error . Installed interlock kit and adjusted door . Retested it . All functions checked normal at time of service .
Enrique R.
DRYER WHIRLPOOL WGD4985EW0 Whirlpool gas dryer not heating . Found disconnected wire from flame sensor . Connected wire . Retested it . All functions checked normal .
Enrique R.
WASHER HOT POINT HTW200ASKWW "Inspected Hotpoint washer . Customer concerns , unit not powering on . Shorted control board . Installed new control . Retested it . All functions checked normal at time of service . No leaks ."
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "F8/E1 - long fill. Checked the valve, operating properly. Unit is draining properly. The issue the unit had weak suspension. Causing poor operation. ; ordrng 1 W10721967 (drive pulley) and 1 W10821956 (suspension)"
Enrique R.
DRIYER GE GTD65GBSJ3WS "Inspected GE dryer . Customer concerns , unit not powering . Shorted control board . Installed new control . Programmed control code . All functions checked normal ."
Enrique R.
DISHWASHER WHIRLPOOL WDT970SAHZ0
Enrique R.
WASHER WHIRLPOOL MVWB835DC4 Maytag washer making squeaky noise . Faulty gearcase assembly . Installed gearcase and washplate . All functions checked normal . No leaks .
David M.
COOKTOP WHIRLPOOL WCE97US0HB00 20 1/4 X 29 1/4 RR corner cracked lefting top unit was silicone to the grant. See pictures
George Y.
DISHWASHER KITCHENAID KDFE304DSS1 Found dishwashernot shutting off keeps running need to replace control board and display control.ok to order parts; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537352 (panel-cntl)
David M.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD Went out this frigid before took ownership of the home still under construction project manger said I could trade handles with two doors down with bent door.
Francisco S.
WASHER WHIRLPOOL WFW5090JW0 Checked unit found in demo mode. Reset unit to operating mode. Retrieved error code F9 mcu failure. Contacted tech line as code is not listed on tech sheet. Ordering part complete repair. Please reschedule upon part arrival ; ordrng 1 W11334605 (ACU)
Darren A.
WASHER MAYTAG MVWB835DC4 Knocking or surging noise washing heavy or bulky fabrics, checked for fault codes- no codes, ran calibration 52 , cycle tested, checks out okay."
Darren A.
DISHWASHER WHIRLPOOL WDT710PAYE6 "Replaced control, cycle tested unit, all functions checked out good."
Francisco S.
REFRIGERATOR WHIRLPOOL WRSA71CIHN00
Darren A.
DRYER WHIRLPOOL WGD5000DW3 "Replaced door seal, checked out good."
Erick S.
WASHER WHIRLPOOL WTW8040DW Consol is failing you I test causing unit not to power on. Both console and control board will need to be replaced.; ordrng 1 W11089550 (cntrl-elec) and 1 W11125152 (console)
Erick S.
REFIRGERATOR MAYTAG MFT2976AEM03 Ice maker motor is failing. Motor is out of position with error. Unit will need new ice maker; ordrng 1 WPW10764668 (ice maker)
Danny G.
WASHER WHIRLPOOL WFW72HEDW0 Unit is leaking water Found faulty door boot Replaced and install new door bootRan a self test cycle and unit is working properly and no more water leaks Advised client to clean washer with affresh once a month
Danny G.
DISHWASHER WHIRLPOOL KDTE334GPS0 F6e4Unit is not washing the dishes and not dissolving the soap Found float switch with a small utensil fork Removed fork Ran a self test cycle and unit started and completed with no issues
Danny G.
DISHWASHER WHIRLPOOL WDT780SAEM1 Unit is not draining Used shop vac to collect water Found drain pump clogged with a piece of glassRemoved drain pump and cleared housing Reinstall dishwasher Ran a self test cycle and unit completed with no issues and no leaks Unit is working properly and advised client to clean dishwasher with affresh
Danny G.
RANGE WHIRLPOOL WGG745S0FS02 Light is not turning off Found door latch switch Realigned and adjusted light switch Light is now turning off when door is close
Erick S.
OVEN KITCHENAID KODE500ESS04 Unit has stain on door. Attempted to remove with different cleaners. Not successful. Unit will need new door panel.; ordrng 1 W10771242 (glass-door)
Enrique R.
DISHWASHER WHIRLPOOL WDF520PADW6 "Inspected whirlpool dishwasher . Customer concerns , unit leaking underneath . Found water leaks between door and tub , outer door warped. Not closing correctly .; ordrng 1 W10846351 (panel) and 1 WPW10524469 (gasket)"
Danny G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is leaking water Found unit leaking from diverter valve Replaced sump assembly Reinstall unit and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Dane K.
REFRIGERATOR KITCHENAID KRSC503ESS00 Evacuated charge. Removed and replaced compressor and evaporator. Re-charged and tested unit. Unit functions normal now. Please get double sealed system labor for changing two components
Dane K.
RANGE GE JGBS23WEA1WW This unit is beyond service and repair. See quick pics
Dane K.
M/W OTR GE PEM31DFWW "Removed and replaced capacitor, diode, magnetron, all door switches and latch control and tested unit. Unit functions normal now"
Cruz B.
WASHER WHIRLPOOL WTW5000DW2 "Fixed- installed new parts (actuator,cam) calibrated for wash performance, ran diagnostic test it completed fill, wash, drain, spin, no codes, no leaks, cx ok repair."
Cruz B.
WASHER WHIRLPOOL WTW5000DW0 "Fixed- installed new parts (valve, cntrl elec), calibrated for wash performance, ran diagnostic test it completed fill, wash, drain, spin, locked & unlocked, no codes, no leaks, cx ok repair."
David M.
WASHER WHIRLPOOL WTW7000DW3 Did all SP off SM have power to valve that was just replaced very little water coming out of it need another valve; ordrng 1 W10854689 (housing)
Cruz B.
WASHER MAYTAG MVWC565FW1 "Fixed for FTC- cx states unit will not start at times, cx has to unplug unit then plug it back then unit will start, ck for codes found none, I then installed new part (cntrl elec) calibrated for wash performance, ran diagnostic test mode it completed fill, wash, drain, spin, unit is working as designed, cx ok repair. Cx has POP look at SD-QuickPic."
David M.
DISHWASHER FRIGIDAIRE FPID2498SF2A
Cruz B.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0
Cruz B.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA "Fixed- installed new all new parts (cntrl elec, ice maker, damper, defrost thermostat, motor evap, sensor,) I then inspected the following compressor, lights, fans, doors, leveling, ice & water dispenser are all working as designed, cx ok repair."
Cruz B.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Fixed for FTC- cx states ice dispenser is dispensing cube ice and crushed ice as designed, cx also mentioned doors are not aligned, I then adjusted right side door and left side door they are now aligned properly, cooling and temps are ok. Cx ok repair."
Darren A.
FREEZER WHIRLPOOL WRX735SDHZ01 Need light switch’s for RC and FC.; ordrng 1 W11396033 (SWITCH ) and 1 WP12466115SP (light switch)
Darren A.
WASHER WHIRLPOOL MVWX655DW1 "Actuator failure, ordered actuator and splutch.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)"
Danny G.
OVEN JENN-AIR JJW2830DP01 Unit not working and stop heating Found touch pad not responding Need to order parts and rs call ; ordrng 1 W10861504 (blower) and 1 W11179310 (cntrl-elec) and 1 W11236888 (console) and 2 WP4449751 (thrmst-fix)s
Danny G.
REFRIGERATOR KITCHENAID KBFN402ESS02 No lights Found faulty led lights Need to order lights and rs call ; ordrng 5 W10908166 (module)s and 1 W11368839 (INVERTER FOR LIGHTS)
Chris M.
WASHER MAYTAG MVWB765FW3 Replaced gear case And motor and clutch. Also removed and replaced control board. I then calibrated unit and ran test cycle . For such a new unit I had I pretty much replaced all the main mechanical parts on the machine. Unit test good at this time. Job is complete
Chris M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced thermistor Cover inside refrigerator compartment that broke on previous visit. Job completed
Chris M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 customer explained the problem was the ice with only dispense crushed ice only. I found Solenoid For auger to be seized up. Removed and replaced part reassemble assembly back in the freezer. Tested all functions tested good. Job complete
Danny G.
REFRIGERATOR WHIRLPOOL KRFC300EWH01
Chris M.
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Removed and replaced water reservoir filter Housing and water valve. Securely tightened reservoir with zip ties. Turn the water on and tested for leaks. Everything checks out good all functions test normal. Job complete
Dane K.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 The freezer door was frozen shut do to a drain leakage problem. Had office scheduled for tomorrow. So I can open the freezer and perform repairs; saved tckt
Dane K.
WASHER MAYTAG MVWX655DW1 Upon arrival when set an a normal wash mowed the unit would agitate right away and go straight from sensing to done. Unit had no stored fault codes and will finish calibration and test load with no issues. Unit needs a new control board; ordrng 1 W11116592 (cntrl-elec)
Chris M.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Customers issue is icemaker was not producing ice. I found icemaker To have ice in the tray it just would not drop. Found it could not find a home position. I proceeded to replace icemaker with new one. Informed customer to give refrigerator at least three hours before a precise. Job complete
Chase F.
DRYER MAYTAG MGDB835DC4 Installed new board. Unit now getting power and heating. All specs working by design. Job complete.
Chase F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F2e1, found loose connector at UI, repaired connector. All specs now testing normal. Job complete."
Cruz B.
RANGE WHIRLPOOL WFC310S0ES0 Cx reschedule
Cruz B.
OVEN WHIRLPOOL JJW2827WS02 "Needs more work- found error code f8e0 low fan speed detected, both lower and upper fan blowers will code out. Need to order parts for unit
Cesar H.
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A Installed tape and damper all checked good
Cruz B.
WASHER WHIRLPOOL WTW8000BW0 "Need more work- found bearings to be grinding during spin cycle, found hub to be worn out as well, unit needs bearing kit and hub. ; ordrng 1 W10820039 (HUB KIT. )"
Cesar H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Found dispenser lever not releasing switch checked unit found spring on dispenser-lever came off causing lever to get stuck when ever it was pressed. Reinstalled spring making sure it was properly installed and secured all tested good
Cesar H.
DRIYER GE GFD14ESSN0WW Customer instruct insufficient power to unit
Cesar H.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer instruct on water flow and pressure units dispenser has a flow of 9 oz in 8 seconds recommended flow is 7oz in 8 seconds. Ice maker overfills causing a leak adjusted water flow down to 8 oz in 8 seconds and leveled unit, it was leaning towards the front"
Andy H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Not making enough, replaced icemaker arm and tested unit working good. Advice customer that water reverse osmosis my cause issues with icemaker"
Andy H.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Not cooling, replaced compressor and tested unit working properly"
Alejandro C.
REFRIGERATOR KITCHENAID KRFF507ESS00 "Found the unit not cooling, compressor broke, replace compressor and charge refrigerant, check compressor condenser and evaporator fan motor running normal"
Chris M.
DRYER WHIRLPOOL WED8500DC1 Found motor pulley just spinning on shaft. Also belt Got the shaft being loose. Tried to re-thread Motor pulley on the shaft I just kept on spinning. Ordering blower wheel motor; ordrng 1 W10846185 (motor-drve) and 1 W10849499 (belt) and 1 WP697772 (blower wheel)
Chris M.
WASHER MAYTAG MVWB765FW3 Customers issues that wash machine is making loud noise and agitate. I entered washer into diagnostics Received a F7E5& F7E9 error codes . I then ran test cycle I ran a slow agitated and a fast was able to duplicate sound. I tipped washer over so I can see underneath and noticed oil is coming out from gear case Also. Ordering parts listed will use gear case on return visit. Scheduled for the 17th; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)
Chris M.
WASHER WHIRLPOOL WFW6620HW0 I replaced both hot cold water valves Also customer had recording wash machine Macon loud noise around the spin cycle. After replacing valves I was having issues with washer powering on received a F6E1 error code.
Chris M.
OVEN KITCHENAID KOSE900HSS00 Contacted whirlpool pool tech line today Spoke with Andy he gave me a SR number 7726075338. I explain to him the issues I was having with customers oven. He wants me to proceed by ordering another user interface and then go back out and contact tech line before I replace user interface. Consol is a PSP part. Please inform customer that tech lines been contacted and that’s how they want me to proceed unless she just wants to have Best Buy swap it out for replacement. Thanks Chris; ordrng 1 W11297275 (console)
Aaron B.
DISHWASHER WHIRLPOOL WDT750SAHW0 Replaced the pump motor and spray arms unit is working as designed at this time
Aaron B.
OVEN JENN-AIR JJW3830DS01 Replace the glass door assembly nothing wrong with the old one customer has very minor blemishes on the original one I did let customer know that 30 days past buying the unit is cosmetic warranty and there they are outside of cosmetic warranty at this point replace the upper door outer glass assembly unit is working as designed
Chase F.
DRYER WHIRLPOOL WGD5000DW3 Found a faulty timer not allowing for unit to shut off. Ordering timer. Have in stock at shop. Scheduling for tomorrow.; ordrng 1 WPW10185992 (timer)
Aaron B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Complaint unit water has dripped intermittently, customer pulled the unit out replaced the water valve tested operations ok customer reinstalled unit to the proper place it set , now unit is working as designed as of right now no leaks found"
Chase F.
WASHER MAYTAG MVWB765FW3 "Diagnosed a whirlpool washer, during spin cycle unit making clicking noise. Installed new slider. Still making sound. Will need new gearcase. Also ordering stator parts. Please request double labor will need to pull tub.; ordrng 1 W11134159 (GEARCASE) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)"
Aaron B.
REFRIGERATOR GE GFE28GMKGES Replaced dice fan motor assembly and I store tested operations should get back to normal Headstart making ice
Aaron B.
DRYER MAYTAG MGDC465HW0 Customers had an issue since day one never really dry and good check the airflow customers venting is got a 12 foot run and scratched all the way back behind it with foil vent those customer to at least shorten it or have the venting checked and cleaned and use either a different vent or shorten one of the customers going to do all that the unit is working as designed when properly vented and clear
Chase F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed new led board, LEDs still not lighting"
Aaron B.
DRIYER GE GTD65EBSJ4WS "Unit exhaust pipe was out of the blower housing and was recirculating the damp air , repaired the unit reinstalled the exhaust pipe to the blower housing unit is working as designed as of right now no other problem found at this time"
Chase F.
RANGE GE JGBS30DEK2WW "Upon arrival door was off. Found hinges needed ordering part,; ordrng 2 WB10X21809 (hinge door)s and 2 WB10X26678 (hinge door)s"
Cesar H.
WASHER AMANA NTW4516FW3 Found long fill codes stored in memory. checked water valves and pressure hose connections they checked good unit has good water pressure and flow. Found water level to also be high. problem in control ; ordrng 1 W11170317 (CONTROL)
Cesar H.
DISHWASHER BOSCH SHE53TF2UC07 Found failed terminal block neutral terminal failed rerouted for power cord with block; ordrng 1 00752018 (POWER CORD)
Cesar H.
RANGE GE JGBS66DEK3WW "Failed over ignitor ohms open ; ordrng 1 WB13K21 (ignitor,oven)"
Aaron B.
REFRIGERATOR WHIRLPOOL KSRS25FGBL02 "The refrigerator door cams are smashed and worn out bottom Crisper drawer Cover is busted est to repair the unit is $372.10 , crisper cover 79.08 door cam upper 4.33, cam lower 4.33 trip and diagnoses 115.00 labor to repair the door 163.00 tax 6.36 totaling $372.10 paid in full check ordered parts ; ordrng 1 WP2161491 (cover) and 1 WP2182179 (cam-door UPPER ) and 1 WPW10329686 (cam-door LOWER )"
William L.
DISHWASHER GE GDT535PSM0SS "Found unit not pumping out, cleared drain hose, ran drain test,tested ok, unit operating as designed."
William L.
WASHER WHIRLPOOL WTW8000DW5 "Found left hinge sprung lid separating. Replaced left hinge & lid, ran self diagnostics, unit operating as designed."
Tyler F.
LAUNDRY WHIRLPOOL WTW7500GC2 "Customer stated that the unit is not filling with enough water. Checked unit for error codes, no codes present. Ran unit through diagnostics and calibrated all works good at this time. Instructed customer on what cycles to use and how the unit works."
Tyler F.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Customer stated that the unit is not cooling in both compartments. Found freezer evaporator is frozen over. Removed and replaced harness and fan. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT311FZDZ Customer stated that the bottom shelf in the refrigerator when it was delivered was stuck underneath the drawers and the customer could not remove the drawers was afraid of breaking the glass. Fixed lower shelf and drawers tested all works good at this time.
Tyler F.
LAUNDRY MAYTAG MVWC565FW1 Customer stated that the unit will not spin. Found stripped hub kit. Removed and replaced hub kit tested all works good at this time.
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS Checked for loose connections. None noted. Replaced UI. Set up UI. Unit operating as designed.
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS01 Customer states the units UI went blank and it will shut off by itself. Replaced UI restored power. Unit operating as designed.
Timothy J.
WASHER AMANA NTW4516FW2 Checked for faults and ran a service test. 7nit showing a 7-6( motor fault) motor does not run during test. Checked capacitor and found it bad. Replaced and tested. Unit checks ok.
Timothy J.
DRYER WHIRLPOOL WED4850HW0 Found door switch broken. Replaced door switch. Tested unit. Unit checks ok.
Rod H.
LAUNDRY MAYTAG MVWC565FW1 "Won’t spin clothes to damp. They are soaking wet at end of cycleStored malfunction codes indicate over sudsing which affects spin speed, and other malf codes to be displayed as well and dryness of clothes as well as cycle selected for load being washed.Ran self component checks in diag and found all components operational.Operators guides do not explain issues as above nor remedies for consumers to perform themselves without technician intervention."
Rod H.
WASHER AMANA NTW4516FW3 IW CONFIRMED Fills with water but won’t do anything else just sits full of water.Loose wire on capacitor As designed operation was experienced after reconnecting the above
William L.
WASHER WHIRLPOOL WTW5000DW1 "Found unit full of water, Unable to restart unit or enter self diagnostics, no response from main control. Ordered drive motor , belt & control brd.; ordrng 1 W11116590 (cntrl-elec) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt)"
William L.
DISHWASHER FRIGIDAIRE FFCD2413US1A "Found upper rack warped coating peeling off causing rack material to rust, ordered upper rack for unit.; ordrng 1 5304517201 (UPPER RACK)"
Rod H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Condensation buildup Condensation buildup in freezer. ice was lodged in drawer return on left side slider in freezer ice was lodged in drawer return on left side slider.Readjusted drawer seal and cleared frost from slide return.
Rod H.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 No cooling in ffd compartment Confirmed thermistor thermistor disconnected in evap defrost.Deice and reconnected thermistorthermistor
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Returned to replace defective icemaker and harness 10/5/19 11:24: RO there 10/5 SAT, 10:24 to 11:19, Icemaker slow productionConfirmed imkr thermistor out of rangeOrdering Icemaker and wire harness; ordrng 1 W10884720 (harns-wire) and 1 WPW10300024 (icemaker)"
William L.
WASHER ELECTROLUX EFLW317TIW1 "Found error code E41, ordered door switch for unit.; ordrng 1 5304505231 (door lock)"
William L.
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Cx unit is stainless steel, black door shipped, re-ordering stainless steel door; ordrng 1 LW10839374 (dor-fip)"
Rich S.
RANGE WHIRLPOOL WFE510S0HB0 "Replaced separated door Assam parts.Ran diagnostics, passed. Operating as designed."
William L.
DRYER - ELECTRIC WHIRLPOOL WED7300DW1 "Found drive belt snapped steam water valve leaking, ordered belt and water valve for unit; ordrng 1 W11025122 (belt) and 1 W11267102 (valve)"
Rich S.
DISHWASHER KITCHENAID KDTE304GPS0 "Replaced bad rails. Removed bearing balls from sump. Ran diagnostics, passed. Operating as designed."
Rich S.
WASHER MAYTAG MHW5500FW2 "Replaced stripped timer dial. Ran diagnostics, passed.operating as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL WRT318FMDB02 Customer stated that the unit is leaking from the ice maker. Ordering ice maker in stock.; ordrng 1 4211173 (sub 4317943)
Raymond H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced control, evap motor and harness. Tested unit. Unit functions as designed."
Raymond H.
DISHWASHER WHIRLPOOL MDB4949SDH0 "Replaced tub, tested unit, unit functi9ns as designed. When transferring identification tag the adheasive stuck to tub. Put I’d tag on a piece of tape and instructed cx to contact WP for another product ID tag"
Tyler F.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer stated that the freezer is not getting as cold. Water bottle I left three days ago is slush. Unit has a sealed system leak. Ordering compressor. and evaporator in stock. Please get authorization for double sealed system labor.; rqstng P&A on 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Raymond H.
KITCHEN KITCHENAID KUDS30IXSS7 Installed wash arm components. Tested unit. Unit functions as designed.
Timothy J.
COOKTOP KITCHENAID KGCC506RWW07 "Checked the bezel that was just installed and found the enamel has chipped. Customer wants all 4 bezels. replaced bezel and burner. This unit is immaculate, it looks brand new , the customer is not using the unit improperly. There is some chipping and cracking on all bezels on closer inspection.; ordrng 1 8285779CG (bezelLF4850) and 1 9753601CG (bezel 5060) and 2 9753602CG (bezelLRR2550)s"
Randy C.
RANGE KITCHENAID KSGB900ESS3 Found dent on unit found unit was still in box. Still not finished with kitchen was not installed. Removed and replaced panel now working as designed no more dents dings or blemishes caused by technician. Could not test not installed cx approves. Job
Randy C.
OVEN KITCHENAID KOSC504ESS00 found no power to oven. Breaker ok. Found blown fuse. Removed and replaced. Fuse. Tested now working as designed d job complete
Randy C.
REFRIGERATOR WHIRLPOOL WRT519SZDW00 Found freezing in fresh food compartment. Found bad control box and leak in seal. Used heat gun to mold back into place cx approves. Door is very heavy advised to removed drinks and food to remove more weight. Unit seals now advised to wait about an hour for gasket to mold properly.
Steven W.
REFRIGERATOR WHIRLPOOL MFI2568AEW Replaced chute assembly. Found UI stuck on(shorted ). Needs UI control. ; rqstng P&A on 1 W10775847 (cntrl-elec)
Randy C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Removed and replaced ice maker. Filled up properly. Waiting4 to r6 hours for first batch of ice. Cx approves job complete
Randy C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed bracket and cover replaced with new parts now working great customer. Customer installed new filter he is aware needs to flush about 3 gallons of water. Job complete
Michael M.
FREEZER WHIRLPOOL KRFC704FPS03 Removed and replaced freezer door and right side RC door W10849509 & W11129486Flipped freezer door gasket and used heat gun to mold door seal. Cx approves new doors and is happy with unit. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRT318FMDW01 "Refrigerator was stuck inside an enclosure that is too small for the unit. Cx would not take no for an answer and made tech help pull unit out. Tech replaced fan and blade and light socket. Unit was placed back into enclosure with major difficulty. MM will not return to this unit due to unsanitary work environment and roach infestation."
Michael M.
RESIDENTIAL REFR WHIRLPOOL WRS571CIHW01 Cx states auger motor was turning but was not engaging ice bin. Rtemps are set to recommended. Unit is making ice as designed. Found small ice build up under ice bin preventing auger motor shaft from connecting to ice bin. Removed ice build up and retested ice dispenser. Now ops as designed. Cx is happy job complete
Leon M.
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Replaced diffuser and control board.After running diagnostic check unit working properly as designed.
Rod H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 No water to dispenser ice maker producing ice.Switches and tubing ; no issues. Interface seems ok.Confirmed no voltage through ice maker valveOrdering valve solenoid assembly.Lead time added to return to allow consumer to have the supply to fridge repaired before we install a valve that will fail with present pressure.; ordrng 1 WPW10179146 (valve-inlt)
Lance V.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Fixed-replaced ice door motor, container and icemaker. Please allow up to 36hrs for ice production, all checked ok, all ops completed"
Lance V.
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 "Fixed-replaced Eva cover assembly as well as control board with updated software per service pointer. Unit has began cooling, please allow up to 24hrs for cooling."
Raymond H.
DRYER WHIRLPOOL WGD4815EW2 Installed timer. Tested unit. Unit sparked and shorted. Timer defective. Pats shorted as well. Needs new timer and pets. Bringing switch; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185981 (timer) and 1 WPW10237959 (switch-dor)
Lance V.
REFIRGERATOR WHIRLPOOL WRF540CWHV00 "Fixed-found control damper making very loud noise during operation. Replaced, ran and tested. Control damper now working as designed."
Kevin M.
WASHER MAYTAG MVWB765FW3 Customer concerned with clicking sound during agitation. I tested unit and heard slider making some noise during agitation. I removed rotor and slider and inspected it for signs of rubbing. All looks good. Reinstalled slider and instructed customer on normal sound of operation.
Kevin M.
DRYER WHIRLPOOL MGDB850WQ0 "Unit making loud noise during operation. I found worn belt, rollers and idler pulley causing noise. Removed and replaced belt, rollers and idler with repair kit. Tested unit. All tests good."
Kevin M.
DISHWASHER WHIRLPOOL ADB1500ADS4 Unit not drying dishes. I tested unit through diagnostic and found heater not running. I removed lower panel and found both wires to water temp sensor disconnected. This was causing heater not to run. Reconnected wires. Tested unit. Heater now working. All tests normal.
Kevin M.
WASHER AMANA NTW4516FW2 Unit leaking during use. I tested washer and found leak coming from fill solenoid on washer. Removed and replaced fill valve. Tested unit. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDF770SAFZ0 Unit not cleaning and leaking. I ran test cycle and found wash pump not running and leak coming from fill line. Removed and replaced wash pump. Instructed customer of water line leaking. All tests good.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF6 "Customer concerned about ice maker issues. Customer informed me of slow ice production. Instructed customer that unit makes about 8 cubes every 2 hours and wont keep up with real heavy ice usage. Customer approves functions. Removed blockage from fan in the back keep ice maker fan from turning. Customer approves function at this. ; (created new UIS, deleted prior attachment to UisID 214419)"
Kenneth M.
FREEZER KITCHENAID KRSC503ESS01 Installed freezer door and tested unit. Unit is now working properly. Customer approve function at this time.
Kenneth M.
WASHER MAYTAG MHW6630HC0 Found unit shaking excessively due to shipping bolts still installed on unit. Removed bolts and tested unit. Unit is working properly.
Kenneth M.
REFRIGERATOR WHIRLPOOL GI6FARXXY07 Not dispensing cubed ice due to solenoid not popping up. Found plug not plugged in all the way. Secured plug and tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Long fill error code. Cold water sole oid not opening properly. Causing banging noise through the water lines. Replaced water valve with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR GE GNE27JSMAFSS Installed air tower and tested unit. Unit is bbn ke working properly. Tower had damper. Will return new damper.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS311SDHT01 Customer didnt like how cold the unit was. Customer wanted fridge colder. Adjusted the temps to allow temps in fridge to be colder. Customer approves function at this time.
Lance V.
COOKTOP WHIRLPOOL WCG55US6HS00 "Needs work- found weak spark module, causing no light/delay. Need to re route it’s parts as well as 2x man job, built in inside granite; ordrng 1 WPW10475149 (module-spk)"
Jonathan C.
WASH/DRY COMBO GE GUD27GESN0WW Found valves not opening replaced tested working to spec
Jonathan C.
WASHER WHIRLPOOL WFW92HEFW0 Installed valve tested working to spec
Lance V.
OVEN WHIRLPOOL WOD77EC0HV00 "Needs work- unit failing to keep time, issue within control panel, need to re route with parts.built in oven wall.; ordrng 1 W11351715 (CONTROL PANEL )"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found ice on rails replaced adapter tested working
Jonathan C.
DISHWASHER THERMADOR DWHD640JFP/D7 Unit still installed unable to remove tested wall 119 volts .20 at junction box left cord with customer install issue needs heavier cord per bosh Manuel
Jonathan C.
REFRIGERATOR WHIRLPOOL KFXS25RYWH4 Found loose connection to ICEMAKER no error codes
Jonathan C.
DISHWASHER THERMADOR DWHD640JFP/D7 Unit still installed unable to remove tested wall 119 volts .20 at junction box left cord with customer install issue needs heavier cord per bosh Manuel
Jonathan B.
DRYER MAYTAG MGDB835DW4 Found defective rollers. Replaced kit and tested unit and is working properly
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF535SMBM Found defective ice maker. Replaced defective ice maker. Tested unit and is working properly
Jonathan B.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Found loose connection to evap fan. Fixed connection Tested unit and is working properly
Jonathan B.
REFRIGERATOR MAYTAG MF12570FEZ Found defective ice bucket. Fixed defective ice bucket. Tested unit and is working properly
Joe M.
RANGE KITCHENAID KSEG700ESS3 Unit had a broken wire harness causing units lights to not come on. Repaired wire harness and units lights began to turn on. Job complete.
Joe M.
FREEZER AMANA ASI2575FRW00 Units heater wasn’t working at capacity causing ice to freeze up bottom portion of freezer. Added heat probe to unit which corrected the problem. Unit is now functioning as designed.
Jonathan C.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A So that code is for evap fan per tech and tech sheet needs evap will have low amp draw because no air is moving through evap; ordrng 1 241509402 (motor)
Joe M.
WASHER MAYTAG MVWB865GW0 Unit would not fill with warm water do to a faulty water valve assembly. After replacing water valve assembly unit began to function as designed.
Jim S.
WASHER GE GFW450SSM1WW Replace board and inverter. Unit tested ok. Locked kegs
Jonathan C.
DISHWASHER FRIGIDAIRE FGID2466QF7A Replaced touch panel needs switch and main board; ordrng 1 5304517587 (SWITCH) and 1 5304520582 (BOARD)
Jim S.
DRYER ELECTROLUX EFMG617STT0 Installed both left side drum support
Jim S.
REFRIGERATOR WHIRLPOOL WRF736SDAM Installed rear seal.
Jim S.
REFRIGERATOR FRIGIDAIRE LFHT1817LB9 Replaced water valve. Cycled unit. All test ok
Jonathan C.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Found main board not responding and freezer door seal no good replaced board started cooling needs door gasket; ordrng 1 W10407216 (gasket-fip)
Jesus C.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Customer states that unit is not making ice. Checked unit and found the valve not working. Placed unit on test mode and actuated valve. Valve not dispensing water. Placed skid plate and pulled unit out. Removed back cover and disconnect unit. Turn water off and removed valve. Installed new valve and turned water back on. Ran harvest test and fill test. Assembled unit and it’s now woking as design.
Jesus C.
REFIRGERATOR KITCHENAID KRFC302EBS00 Turned unit off and removed icemaker. Installed new icemaker and door switch. Ran harvest cycle and unit is now working. Unit is now working as design.
Jesus C.
RANGE KITCHEN AID KDRS467VSS05 Removed lower panel and removed appliance manager. Installed new control and assemble slower section. Removed UI panel and transformer. Installed new transformer and plugged unit back on. Tested unit burners and oven. Unit is now working as design.
Jesus C.
WASHER WHIRLPOOL WFW5620HW0 "Customer states that unit is leaking and vibrating. Checked unit and ran diagnostics, found error codes. Ran tests and did not find leaks. Ran auto test and found water coming out from dispenser. It’s leaking some water between the dispenser and the front UI panel. Sealed the area around the joint between the dispenser and panel. Reran unit and it’s now longer leaking. Unit is working as design F0-E2. Oversuds F0-E5. Off balanced load"
Jesus C.
WASHER WHIRLPOOL MVWB835DW4 "Tilted unit and removed gearcase parts. Installed new rotor,slider,clutch and stator. Assembled unit and tested. Ran calibration test and auto test. Unit is now working as design."
James M.
WASHER WHIRLPOOL WFW5620HW0 Replaced valves and tested unit. Unit working as intended at this time and customer approves.
James M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced control board and rebooted unit. Unit operating as intended and customer approves.