Local Reviews
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Patrick C.
REFRIGERATOR WHIRLPOOL GI7FVCXWA01 Removed and replaced ice maker and valve. Tested unit. All ops checked good
Kenneth M.
WASHER MAYTAG MVWC465HW2 Installed water valve gearcase belt cam and actuator. Tested unit. Unit is now working properly. Customer approves function at this time.
Enrique R.
REFRIGERATOR FRIGIDAIRE FFHB2750TD6 "Inspected Frigidaire refrigerator . Customer concerns , fan motor making grinding noise . Found fan blade was not fully inserted into motor spindle . Installed new motor . Retested it . All functions tested normal at time of service ."
Timothy J.
KITCHEN WHIRLPOOL WDTA50SAHZ0 "Installed second sump assembly. Checked for operation and leaks. Unit checks ok, no leaks noted."
Dane K.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer had some cookie dough in the freezer not letting the freezer door close causing ice and frost buildup.
Dane K.
REFRIGERATOR GE GFE29HSDSS Removed and replaced control board and temperature sensor and defrost thermostat and tested unit. Unit functions normal now
Lance V.
REFRIGERATOR ELECTROLUX EI32AR80QS "Fixed-replaced faulty compressor, installed access valve, and filter dye drier. Charged to manufacturing spec, unit has began cooling. Please allow 24hrs for proper cooling. All checked ok, all ops completed"
Cruz B.
DISHWASHER KITCHENAID KDTE334GPS0 "Fixed for FTC- cx claims unit is not draining water out of tub, found water inside tub, ran a drain cycle and found pump not running, I then installed new part (drain pump) tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, cx ok repair."
Cruz B.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Left door adjustment- found right side door to be about a inch down not evenwith left side door, adjusted right side door up, it’s now even with left side door, cooling and temps are working fine, cx ok repair."
Steven W.
RANGE HOOD WHIRLPOOL UXT5230BDW0 Replaced fan blade- still same vibration. Replaced motor. Same vibration. Found ducting binding. Instructed builders to correct ducting. Range hood is ok. Complete.
Enrique R.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Inspected Frigidaire refrigerator . Both compartments not cooling . Shorted start device . Installed new start device . All functions tested normal . No leaks .
Jim S.
WASHER WHIRLPOOL WFW6620HW0 Installed deflector and drawer. Unit tested ok
Jonathan C.
BUILT- IN MICROW GE PEB7227SLSS Found switch and lever bad replaced tested working to spec
Jonathan C.
WASHER ELECTROLUX EFLS627UIW0 Found bellow leaking tested working to spec no leaks
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed plastic piece tested working to spec
Jonathan C.
COOK TOP GE MODEL No model no serial on unit unable to find parts needs right front burner need to collect for service call
Aaron B.
DRYER WHIRLPOOL WED7500GW0 "Replaced the bulk heads , rear was missing 5 screws and caused the bulkhead to sag and be out of alignment , install crew had to put in a side vent , my thoughts is they might have thought they could access from the rear then didn’t get it back together correct and causing this whole problem , now the unit I put back together correct and heat ok at this time"
Dane K.
WASHER WHIRLPOOL WTW4955HW1 Customer was under the impression that even though unit was out of warranty the manufacture was still going to pay for it. Told customer they need to call manufacture and get a concession
Raymond H.
WASHER WHIRLPOOL MHW8200FW0 "Upon arrival cx states that unit is staining clothes. Contacted Kurt SR 7726729890. Unit does not produce stains but can transfer or retain stains. Cx pulled load they were washing on arrival and load was overloaded, washing improperly. Instructed cx on proper use and care. No issues found no codes. Collected 115 SC."
Dane K.
WASHER MAYTAG MVWB766FW Removed and replaced clutch gear case and agitator and tested unit. Unit functions normal now
Steven W.
DRYER - GAS AMANA NGD4600YQ0 "Replaced motor, support rollers, idler, & belt. Tumbling and heating properly at this time. Instructed customer NOT to use extension cord, to call electrician. Complete."
Cesar H.
WASH/DRY COMBO SPEEDQUEEN ATEE9AGP173TW01 Replaced pump tested unit all tested good
Danny G.
OVEN WHIRLPOOL KODE300ESS01 Not heating properly Found faulty sensorsReplaced sensor and power unit up and test oven and unit is now reaching properly Advised client to pre heat oven 25-30 mins
Andy H.
WASHER WHIRLPOOL WFW8540FW1 "Found error, replaced pressure switch tested unit working properly ; used 1 WPW10448876 (ANALOG PRESSURE SWITCH) from stock"
Timothy J.
RANGE WHIRLPOOL WFE505W0HS1 Installed control. Tested unit. Unit checks ok.
Isidore A.
DOUBLE WALL OVEN KITCHENAID KEBC278KSS02 "Found no 240volts ac, L1 ok L2 open or shorted getting 3-80 volt ac at times(should be 240 Vac). Needs electrician to correct electrical. May need oven cavity thermostat WP9759242 68.79 also customer to call back if needed. Note control fuse bypassed by customer NLA"
Hector Z.
WASHER WHIRLPOOL WTW8500DC5 "Customer was complaining of broken Lid. I checked the unit and I found a damaged lid and hinges. Replaced Lid (W111023747), Hinge (W10861714), and Hinge (W11023747). Tested ok."
Tom R.
WASHER FRIGIDAIRE FFLE2022MW2 "Entered diagnostics, error code E53, low voltage to Control Board. Voltage check at Control Board shows 120VAC to board. In diagnostics all components activate. According to Frigidaire, continuity checks of Control Board and Lid Lock checked, continuity good, attempted to replace Lid Lock shows no change. Continuity check of all wire harness shows good continuity, no shorts to ground found. Any attempt to start unit in normal operation produces same result, even after Hard Reset of Control Board. Frigidaire recommends replacing Control Board, 3 Control Boards attempted, informing customer.Customer requesting refund, unit not operational, tech requesting refund for customer satisfaction, customer will contact HQ. Job closed."
Tom R.
WASHER MAYTAG MVWC565FW1 "Entered diagnostics, found error code F8E1, customer states that drain is fine, not filling, diagnostic tests show water flow good, agitate good, drain good, spin good, water supply to hot valve closed, opened water supply to hot valve, both valves operational, check okay. No damage to unit or home from tech, job complete."
Joe M.
DISHWASHER KITCHENAID KDTM354DSS5 Replaced boards unit is now functioning as designed. Job complete.
Jim S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF6 The customers water shut off valve is bad and has a small leak. Show the customer the problem spoke to the daughter over the phone about the problem and she is calling a plumber.For payment; replaced water valve unit now working.
George Y.
WASHER MAYTAG MVWC416FW Installed parts tested check out ok complete. No dents or dings cause by tech.
Joe M.
WASHER MAYTAG MVWB835DW4 Replaced control and ui unit is now functioning as designed. Job complete.
Irvin F.
WASHER WHIRLPOOL MHW3100DW0 F0/E1 - clothes in washer during clean cycle. 7726729180- TECHLINE. Check pump and lock. Cleared the air dome cleared the pump cleared the pressure hose. Powered unit. Ran calibration passed. All ops. Normal.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed adapter tested working to spec
George Y.
DISHWASHER KITCHENAID KDTE254ESS2 Installed part tested check out ok complete . No dents or dings cause by tech.
George Y.
FREEZER WHIRLPOOL WRS588FIHW Found refrigerator door not lining up found low spot on back right side customer instruct need to get a handy man to chim refrigerator for better door lining complete. No dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KUDS30IXSS4 Installed part tested check out ok complete. No dents or dings cause by tech.
Isidore A.
RANGE HOOD JENN-AIR JXW8736DS00 "Removed top vent cover panel, old control user interface and installed new control interface, reinstalled top panel. Test operation ok at this time"
Jonathan C.
WASHER MAYTAG MVWB835DW4 Tested unit found loose wire to lid lock reinstalled tested working to spec
Isidore A.
DISHWASHER KITCHENAID KDTE254ESS2 "Removed old upper rack adjusters and installed new dishwasher upper rack adjusters, test operation ok at this time."
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Installed new door hinge and spacer washers. Tested. Unit is now working properly. Customer approves function at this time.
Timothy J.
RANGE WHIRLPOOL WEC310S0FS3 Installed burner kit. Tested operation. Instructed tenant on usage and left the instruction pamphlet with them.
Enrique R.
WASHER WHIRLPOOL WFW92HEFW0 "Inspected whirlpool front load washer . Customer concerns , displaying f1e1 error code ( shorted ACU . Installed control and water level switch . Retested it . All functions tested normal . No leaks ."
Enrique R.
REFRIGERATOR FRIGIDAIRE LGHB2869TF "Inspected Frigidaire refrigerator . Freezing the food in RC . Installed control board , air tower and sensor . All functions tested normal at time of service . No leaks ."
Aaron B.
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Francisco S.
WASHER AMANA NTW4516FW3 Arrived and checked unit but cx stated furniture store contacted her and informed her they will replace unit.
Patrick C.
OVEN WHIRLPOOL FGP305KW4 "Found the units oven not working. Ignitor high amp draw. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 12400035 (IGNITER,OVEN) from stock"
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Patrick C.
COOKTOP WHIRLPOOL KECC667BSS Found a loose connection at the ui. Doesn’t always respond. Secured connection to ui tested unit. All ops checked good
Andrew P.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Called techline said that an 1/8th gap is normally and can be caused by gasket being thicker on one side. Tried putting rolled paper towel behind gasket to force gasket to expand, so doors would line up properly and once gasket reformed after a few weeks would remove rolled paper. Informed Cx that door gasket is compressed and I could replace gasket but that may not resolve issue. MM heated heated Gasket and tried to reform gasket. Informed Cx that over time gasket on feet door would compress and doors would be even. Cx stated he will call pacific sales and have unit replaced. Techline used previous file number."
Randy C.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found leaking from top. Found loose connection at the top 5/16 to 1/4 in connection. Inserted hoses in all the way. Now no more leaks cx approves. Cx instruct on doors opening right door first left door second and vice verse. Cx okayed. Job complete
Randy C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Complaint leaking ice maker. Found bad ice maker. Removed and replaced one W10886939 ice maker. Filled properly now working no leaks. Cx approves Job complete.
Randy C.
WASHER MAYTAG MVWB835DW4 Removed and replaced console. Ran diagnostics. Unit passed. Working as designed job complete.
Joe M.
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
George Y.
WASHER MAYTAG MVWB865GW0 Installed part tested check out ok complete. No dents or dings cause by tech.
Joe M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Andy H.
WASHER MAYTAG MVWC565FW2 "Unit making a noise, found missing screw on belt shield causing shield to hit belt making a rubber noise. installed screw and tested unit working properly, found no other noises unit working as designed"
Randy C.
DISHWASHER MAYTAG MDB8989SHZ0 Found complaint not drying. Found no rinse aid. Cx used unit only 4 times. Cx needs to run unit more times to cure tub. Cx instruct Past all test. Instructed on proper use of rinse aid and options selected. Cx approves. Job complete
Michael M.
WASHER ROPER RTW4516FW Cx state unit does not fill with waterRan manual hot and cold and found valves only trickle water flow.Removed and replaced water valve W11210459Retested operations and now have proper flow. Verified with cx present passed all cycles as designed job complete
Michael M.
WASHER MAYTAG MVWC415EW2 Cx states they called and cancelled as they did not want to pay service fee. Job complete
Cesar H.
DRYER WHIRLPOOL WFW85HEFC1 Replaced drain pump unit tested good
Cesar H.
REFRIGERATOR KITCHENAID KRFC704FBS01 Found failed ice maker not able to find home position replaced ice maker all checked good
Cesar H.
WASHER WHIRLPOOL MVWC565FW1 Water levels are fine all is normal
Joe M.
WASHER MAYTAG MVWB765FW2 After replacing suspension rods unit began to function as designed. Job complete.
Danny G.
WASHER WHIRLPOOL MAV8557AWW Unit is not spinning the water out of the clothes Client needs to run the spin cycle twice Found weak transmission Parts are no longer available for the unit Collected payment by card
Danny G.
REFRIGERATOR WHIRLPOOL JFFCC72EFP02 Client has extended warranty Referred client to call extended warranty 1st and have them dispatch all info to us and we will come back
Danny G.
DISHWASHER KITCHENAID KDPE334GPS0 "Unit is not draining Found faulty impeller Removed pump and replaced with new pump,Ran a self test cycle and unit completed with no issues and no leaks and no error codes Unit is working properly"
George Y.
KITCHEN KITCHENAID KDPE334GPS0 7726733348. Found dishwasher checking ok put into diagnostics no errors customer instruct hot water taking to long to get hot need to calabrate water heater complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found refrigerator checking ok customer instruct deli drawer set at meats constant running put cheese and deli checking ok complete. No dents or dings cause by tech.
Jim S.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Open coil. Replaced water valve. Unit tested ok
Jim S.
WASHER SPEEDQUEEN AWN43RSN115TW01 Replaced lid lock and latch. Unit tested ok
Kenneth M.
DRYER WHIRLPOOL WED4815EW1 Installed wire harness and tested unit. Unit is now working properly. Customer approves function at this time.
Randy C.
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Irvin F.
REFIRGERATOR GENERAL ELECTRIC PYE22KSKBSS Cx says the unit is not cooling. The lower drawer has frozen items. The setting @0/34RON TECH-191223-004244. Informed of poor cooling condition. Checked the power to evap motor is correct. Found the wires were pinched causing the fan not to run. The fan motor is operating. Relieved pinched wires. Removed power to reset the unit. All ops normal.
Cruz B.
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Cruz B.
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Irvin F.
DRYER MAYTAG MEDC215EW1 S225EQThermal failure no heat. Failed cut off. Replaced thermal cut off. All ops normal. ; used 1 279816 (THERMAL CUT OFF HI) from stock
Michael M.
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Leon M.
OVEN WHIRLPOOL WFG320M0BS3 Cx complaint that unit is not working properly.After running diagnostic check find that door is disassembled door hinge is out of position.Reinstalled oven door.After running diagnostic check unit working properly as designed.
Michael M.
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Francisco S.
WASHER WHIRLPOOL WFW9400SZ04 "Checked unit found front left front feet not making contact on ground and unit rocking as I put weight on unit. Leveled feet then performed agitation then drain and spin unit working as designed. Cx stated unit leaves water on fabric softener compartment of dispenser drawer, unit uses tower system and water left over is normal ops. Consulted tech line and they advised it is normal. Cx unsatisfied with answer.Sr#7726735345 ed/ Dustin. called twice."
Erick S.
DRYER WHIRLPOOL GGQ8811KT0 Cycled unit and found failure and control causing it not to heat. Control is discontinued and no longer available. Unit has no repair. Job complete 3390537 control part number
Erick S.
REFRIGERATOR WHIRLPOOL WRV986FDEM Install new parts on unit. Re-tested it in a passed all test with noe failures. Job complete
Michael M.
DISHWASHER KITCHEN AID KUDS30SXSS4 "Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Isidore A.
REFRIGERATOR WHIRLPOOL KUDF204EPA00 "Found freezer door frozen closed, worked loose defrost door bottom. test ice maker fill ok. Ice and frost indicators that door might have been open. note doors are flush to cabinet, got pulled out due to door being frozen . Refrigerator working at this time"
Timothy J.
WASHER WHIRLPOOL WTW4850HW1 Checked for faults and ran a service test. No faults stored. Called WPTS(7726735687) states the unit is operating as designed. Customer feels the unit can not wash correctly because there is not enough water added. Ran an auto sensing bulky cycle found the unit has filled about half way without anything in the unit. Unit is operating as designed. Explained the basic operating principles of this unit and tried to give some helpful hints on how to get the best performance from these units.
Jonathan C.
DISHWASHER WHIRLPOOL WDF330PAHB1 Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Patrick C.
WASHER AMANA NTW4516FW3 Unit was stuck in previous cycle. No error codes stored. Ran auto test and all ops checked good. Calibrated control . All ops checked good
Patrick C.
WASHER MAYTAG MVWX655DW2 "Found the unit not spinning. Was making noise before. Found splutch assembly loose and belt popped off. Reinstalled the splutch, secured with lock tite. Reinstalled belt. Tested unit. All ops checked good"
Andy H.
RANGE WHIRLPOOL WFG525S0HW1 Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Patrick C.
DRYER WHIRLPOOL WED4815EW1 Checked the unit out. Making noise while in ops. Needs new repair kit. Removed and replaced. Tested unit. All ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Called tech line tested unit said bin was full but empty , tech line said replace the icemaker , Ice maker $ 139.94 Tax 10.15 trip 115.00 labor 95.00 totaling $360.09 paid 265.09 check mr approved the est ordered part; ordrng 1 W10908391 (icemaker)"
Aaron B.
M/W OTR KITCHENAID KMHS120ESS5 "Unit reads open close door even after they opened and closed the door, Unit needs new interlock switch kit est to replace is $255.77 mr approved the est ordered parts paid 135.77 today on card ordered part ; ordrng 1 W11244490 (INTERLOCK KIT )"
Jim S.
WASHER AMANA NTW4516FW1 "Replaced cam, pulley,and actuator"
Tyler F.
DRYER WHIRLPOOL WGD5000DW3 Customer stated that unit is not heating. Unit will heat once for me then stops. Ordering;g timer and control not in stock. Customer wants last call.; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)
Lance V.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Fixed-replaced all electronics,powered on and tested ok. Unit now fully operational"
Lance V.
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 "Fixed-replaced faulty timer. Ran and tested, unit is now fully operational, heating ok."
Francisco S.
DRYER MAYTAG MGD5630HW1 Cx had some personal stuff going on asked to be rescheduled.; saved tckt
Joe M.
WASHER WHIRLPOOL WFW6620HW0 Replaced control. Unit is now functioning as designed. Job complete
Joe M.
WASHER MAYTAG MHW8630HC1 Unit will not dispense water because it will not drain. Found unit had sock stuck in drain pump. Remov3d sock unit is now functioning as designed. Job complete.
Jonathan C.
WASHER MAYTAG MVWC565FW0 Found hub nut stripped and splutch bad also actuator stripped replaced all tested working to spec; used 1 W10913953 (ACTUATOR) from stock
Francisco S.
WASHER MAYTAG MHW6630HC0 Checked unit found dispenser drawer slowly leaking out of left lower corner. Ordering part and please reschedule upon part arrival.Sr#7726719471 TJ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Raymond H.
REFIRGERATOR GE PSH25MGTABV Upon arrival cx states unit temps get to about 19 FC and 54 RC. Inspected condenser and condenser fine. Found center mullion saturated with ice and water. Spoke with rich and this is a common issue with this style. Potential repairs could be made but no guarantee it will work due to saturated liner. Cx will just purchase new unit. Collected 115 card.
Joe M.
DRYER WHIRLPOOL WGD6620HW0 UNIT WILL NOT DRY CLOTHES. ON INSPECTION FOUND UNIT WILL NOT DRY CLOTHES DUE TO BAD IGNITOR REMOVED AND REPLACED 279311 FROM STOCK. RETESTED UNIT BEGAN TO FUNCTION AS DESIGNED. JOB COMPLETE..
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Cx says the fresh food ice maker is not operating. The evap assembly is ice over. The thermostat failed. NEEDS 24 HRS TO DEFROST THE FRIDGE FOR PARTS REPLACEMENT. ; ordrng 1 242094802 (heater-defrost)
Lance V.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Fixed-replaced faulty door, tested ok."
Irvin F.
OVEN AMANA AER6303MFS2 "Cx says the oven is not operating. Found the power cord was improperly installed. Burnt out the red line. Replacing harness, and therminal block. ; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Irvin F.
FREEZER WHIRLPOOL WRS588FIHV00 Cx says the door is not sealing. The new gasket is rippled. The door insert is separating from the door causing the gasket to gap. Need to replace the door this refrigerator has a different color; saved tckt
Jonathan C.
WASHER ELECTROLUX EFLS627UIW0 Found bellow leaking replaced tested working to spec
Andy H.
WASHER MAYTAG MVWX655DW1 "Not washing, replaced actuator and tested unit working properly"
Raymond H.
REFRIGERATOR MAYTAG MFI2569VEM2 "Upon arrival cx states they heard noise from back of unit in FC. Found loud evap motor. Replaced and tested, unit functions as designed."
Raymond H.
RANGE WHIRLPOOL n/a Upon arrival cx states unit is completely dead. Found shorted bake elements and receptacles. Also found roach infested control and roach resistance all over unit. Unit infested with roaches.
Randy C.
COMPACTOR KITCHENAID KTTS505ESS0 Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)
Andy H.
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
James M.
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
Tom R.
MICROWAVE WHIRLPOOL WMH31017HW3 "Found unit intermittently making clicking noise on Start, attempting to reposition Interlocks and Microswitches, no change. Order Top and Bottom Interlock Assemblies.Interlock Assembly - (W11252186)Interlock Assembly - (W11252187)NOTE - PART NUMBERS FROM RELIABLE, MARCONE DOES NOT SHOW MODEL, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Tom R.
WASHER MAYTAG WFW75HEFW0 "Installed Main Control Board and Pressure Switch, unit still not responding at UI, order UI Board and Drain Pump, and tech will return with Console.UI Board - (W10911021)Drain Pump - (WPW10605427); ordrng 1 W10911021 (panel-cntl) and 1 WPW10605427 (pump-water)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)
Andrew P.
WASHER GE GTW460ASJ9WW Cx stated unit was banging on side wall. Checked unit and suspension is bad. Ordering new suspension. Unit spins and drains fine. ; ordrng 4 WH16X26910 (rod & spring asm rig)s
Raymond H.
WASHER FRIGIDAIRE FAFS4272LW0 Upon arrival cx states unit leaking water when in use. Found front bellow sealing surface dirty not allowing proper seal causing leak. Showed cx how to clean unit and ran test cycle. Unit functions as designed. Collected 115 card.
Andrew P.
WASHER WHIRLPOOL GSQ9611KQ2 "Cx stated unit not spinning or agitating. Found broken coupler. Ordering coupler and reschedule fo Patrick tomorrow ; ordrng 1 285753A (coupling,motor)"
Cesar H.
WASHER GE GTW460ASJ8WW Replaced switches tested good
Andrew P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated that food in the fresh food section at the bottom of the deli George was freezing. Damper assembly is already been replaced. Refrigerant thermistor needs to be replaced it is not a plug and play thermistor will have to be cut and spliced another with gel caps. Cannot find the Mr. on break down will have to search for thermistor for fresh food section and get parts ordered.; saved tckt
Cesar H.
WASHER WHIRLPOOL WTW7500GW2 Unit running hot water valve when it should be running cold customer stated water lines were reversed and they switched them to the correct way but noticed that after the switch cold was hot and hot was cold. Reset control and calibrated control water is now coming out correctly
Cesar H.
MICROWAVE WHIRLPOOL WMH31017HS2 Customer instruct on function and features unit tested good
Francisco S.
DISHWASHER AMANA ADB1400AGB0 "Checked unit found no error code. Heater coming on as it should. Unit washing and circulating water. Found incoming water at 110 degrees, advised cx it needs to be at a minimum temp of 120 degrees. Unit itself checks ok.Sr#77267418 Andrew"
Francisco S.
REFRIGERATOR WHIRLPOOL BR22VW-P1321505WW "Checked unit found compressor running, fans running but unit not cooling. Found oil on drain pan and no heat signature. Unit will need sealed system re built. Will provide estimate and send via email. Collected svc fee."
Joe M.
RANGE KITCHENAID KDRS463VSS04 Control came in defective. Will return with new board.; ordrng 1 WPW10298119 (cntrl-elec)
Danny G.
COOKTOP MAYTAG MGC9536DS00 Client had 2 cooktops with the same style of print and color I advised client that that’s the way the manufacturer makes them and we can’t change or do anything about it Whirlpool send her 2 ss tops and they both have the same print and font and same color Unit is working as designed Clie t wants her money back and I advised her to get I. Contact with her dealer
Joe M.
REFRIGERATOR KITCHENAID KSSC42QMS02 Called techline and was informed to order parts. Ordering parts.; ordrng 1 W10757851 (optic bd set ref) and 1 WP2222965 (bin-ice) and 1 WPW10277448 (icemaker)
Danny G.
WASHER WHIRLPOOL WFW5620HW0 Control panel is not responsive Found unit with child lock feature on Removed it from child lock and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly now
Joe M.
FREEZER WHIRLPOOL KRFC300ESS01 Ordering will install on revisit.; ordrng 1 W10827015 (cover)
Enrique R.
DRYER MAYTAG MGDX655DW2 "Inspected Maytag dryer . Customer concerns , making grinding noise . Defective support rollers . Installed dryer repair kit , truck stock . All functions tested normal .; used 1 4392067 (DRYER REPAIR KIT) from stock"
Cruz B.
REFRIGERATOR FRIGIDAIRE FFSS2315TP0 "Need more work- cx claims unit is barley producing ice and water flow has no pressure when dispensing for water. Ck water pressure at water supply and found pressure to be good, unit needs valve and water filter. Cx has a warranty with Arrons. ; ordrng 1 WF3CB (pure source 3 cs1)"
Danny G.
OVEN KITCHENAID KFGD500ESS01 Client is smelling gas Pulled unit out and check with bubbles and no leaks found Check with my gas detector And as soon as I stepped into the kitchen my detector went all crazy beeping So what I did is shut off the gas valve to the range and client turn his vent for the house and re test again Turn gas detector outside the house and when walking into the kitchen the detector started to slowly beep and went crazy where client pipe run trough his wall FOR SAFETY REASONS I ADVISED CLIENT TO CALL THE GAS COMPANY 1st
Cesar H.
WASHER MAYTAG MHW3505FW0 F9e1 long drain f0e1 load during clean cycle f5e2 door latch.Tested unit found water draining slowly out of unit checked for restricted drain lines and filter al was clear determined insufficient pump. Also tested door latch multiple times unlocking and locking latch failed to unlatch 1 out 3 tries routed for latch and pump ; ordrng 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)
Darren A.
WASHER SPEEDQUEEN AWN432SP113TW04 "Replaced worn out belt, cycled tested, checks out good."
Timothy J.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Inspected unit and found the compressor running but no cooling. Unit needs a new compressor.; rqstng P&A on 1 WPW10466675 (compressor)
Joe M.
MICROWAVE KITCHENAID KBMS1454SSS1 Microwave breaker is just thrown I’m really late so I’m not going to charge a service call because he is getting his fridge repaired with us.
John B.
DRYER WHIRLPOOL WGD5000DW1 "Replace the support rollers, idler pulley and the drive belt. The dryer tested good, no problem found no noises. The temperature in the venting is proper in the dryer.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Cesar H.
DISHWASHER WHIRLPOOL WDT970SAHB0 Replaced dispenser all checked good
John B.
DRYER WHIRLPOOL WED7990FW0 "I had a broken belt, replace the belt, and the support rollers, and the idler pulley . The dryer tested good, no fault codes were in the computer, dryer spins and heat properly; used 1 4392067 (DRYER REPAIR KIT) from stock"
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS00 Customer states the unit is constantly resetting the time. Called WPTS (7726738848) Told to contact the WiFi help desk @ 866.986.3223 called this # and was told they do handle this request. Told the company Iris was the company is not answering. Informed customer who stated Granville was the party who started this claim and he would let them handle it.
James M.
DISHWASHER FRIGIDAIRE FGID2466QD Unit leaking from door. Inspected unit and found gasket worn also found bottom door gasket deformed. Ordering new. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
James M.
RANGE WHIRLPOOL WFC310S0ES3 Unit has bad infinite switch for front left burner. Unit also has rear right burner partially working. Ordering new switch and burner. ; ordrng 1 W11255551 (elmnt-surf) and 1 WP3149400 (switch-inf)
Tom R.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Entered diagnostics, found Damper Door opening and closing intermittently in wrong order, replace Damper Door. Found lights flickering during diagnostics, order Control Board.Control Board - (W11043763)Damper Door - (WPW10196393); ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Timothy J.
OVEN WHIRLPOOL WOS51EC0HS01 Customer states sometimes the UI is not programmable. Replaced UI tested. Unit checks ok.
John B.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "The doors are not adjustable, spoke to whirlpool tech line. His name was TJ. The panels that are installed on to the machine are adjustable, and that is up to the installer to get them on and align it properly. Noticed that the holes needed to be re-drilled in the panel reset in properly."
Tom R.
WASHER MAYTAG MVWB755DW0 "Upon arrival, unit unplugged. Plugged in unit, ran diagnostics, found error codes F0E5, F5E3. Diagnostic testing, Lid Lock good, filled unit with both hot and cold valves activated, no leaks with standing water in tub. Spin good, Valves good, Drain good. Oil present in debris under unit. Agitate has noise present, visual inspection shows no debris under Washplate or between tubs, Washplate Screw very difficult to remove. Order Washplate, Screw, Gearcase, and Clutch.Washplate - (W10902814)Screw - (W10752187)Gearcase - (W10811956)Clutch - (W10754448); ordrng 1 W10752187 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10902814 (washplate)"
Tom R.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Installed Gasket and Mullion, ran diagnostics, Mullion heating, charged Gasket, check okay. No damage to unit or home from tech, job complete."
Cruz B.
WASHER WHIRLPOOL WTW8800YC0 "Need more work-COD- cx claims unit is leaking water into there floor, put 7nit in a diagnostic test cycle and found the liquid detergent cup over filling causing water to leak into floor and found tub ring to be deformed as well, unit needs parts and is OOW estimate for parts valve (w10853723 $104.31) tub ring (wpw10362224 $79.77)=$184.08 labor ($125.00) service call ($115.00) tax ($15.19) total amount ($439.27) (-115.00) (=$324.27) cx paid for service call only made payment over phone with office cx paid with card, no signature due to iPad being down. Send cx this copy via email please thanks"
Randy C.
DISHWASHER WHIRLPOOL WDF760SADM0 Won’t wash. Unit doesn’t engage in wash cycle needs new wash pump motor. ; ordrng 1 WPW10671942 (sump and motor assy)
George Y.
RANGE JENN-AIR JGRP548WP01 3155#. Installed part test ed check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR FRIGIDAIRE FPBG2277RF8 Installed part tested check out ok complete. No dents or dings cause by tech.
Danny G.
DISHWASHER WHIRLPOOL KDPE234GPS0 Broken retainers Replaced retainer from truck stock Reinstall unit and now door is closing and sealing properlyKickplate stays in proper place No more water leaks Unit is working properly ; used 1 WPW10503548 (RETAINER ) from stock
George Y.
WASHER MAYTAG MVWC565FW1 Installed parts tested check out ok complete no dents or dings cause by tech.
Danny G.
REFRIGERATOR MAYTAG MFI2665XEW3 Unable to replace water filter and filter housing is out place Found filter housing off its brackets supper Reinstall bracket and filter cover Removed filter and reinstall a new water filter Ran a gallon of water to flush the water filter No water leaks dispenser is now working properly
Hector Z.
WASHER MAYTAG MVWB855DC3 "Replaced: Console (W11112662), and Main Control (W11171748). Recalibrated and ran a manual and automatic diagnostic test. Tested ok."
Jonathan C.
WINE COOLER KITCHENAID KUBL204ESB Needs parts; ordrng 1 W10772910 (nameplate) and 1 W10797360 (drawer-frt) and 1 W10803980 (drawer-frt)
Danny G.
WASHER WHIRLPOOL MVWP575GW Agitator is broken Replaced installed agitator and dispenser and cam and auger Reinstall unit and test unit and washer is now working properly
Francisco S.
WASHER WHIRLPOOL WFW8620HW Checked unit found no fault codes and unit tumbling and circulation pump spraying as it should. Advised cx to use cycle guide to help determine the soil level that’s proper for their load.Sr#7726636569
Hector Z.
OVEN WHIRLPOOL WFG505M0BS3 Customer was complaining of inaccurate temperatures. I checked the unit and I found a loose temperature sensor connector. Adjusted the connector and recalibrated the oven temperature. Tested ok.
Cesar H.
WASHER WHIRLPOOL WTW4816FW2 Customer is loading unit correctly off balance was so severe tub put a den on cabinet. Also unit had been shutting off during cycles and also repeating cycles before it shut off and would not turn back on. Control has power and Led on control is on but power button not responding rerouted for suspension and control ; ordrng 1 W10780045 (suspension)
Hector Z.
DISHWASHER KITCHENAID KDPM354GPS0 Customer was complaining of upper rack falling down. I checked the unit and I found a broken upper rack rail and the adjuster. Replaced both tracks and both adjusters. Tested ok.
Randy C.
MICROWAVE WHIRLPOOL WMH53520CS1 Found door broken found not sealing ordering door psp part; ordrng 1 W10629794 (door/mw)
Tyler F.
WASHER WHIRLPOOL WTW5000DW3 Customer stated that the unit stopped spinning. Found broken suspension rods ordering rods in stock.; ordrng 1 W11130362 (suspension)
Enrique R.
MICOWAVE FRIGIDAIRE FFMV1645TS "Inspected Frigidaire microwave . Customer concerns , door not closing . Found door latch spring popped off from latch hook . I connected the spring , retested it . All functions tested normal ."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHB The name plate is damaged. Removed and replaced name plate. All ops normal.
Andrew P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit at terminal box and unit had 120vac. Checked connections from control to console and had 5.6vdc and 12.4vdc. Unit has bad console. ; ordrng 1 W11116422 (panel-cntl)
Steven W.
DRYER - GAS AMANA NGD4655EW2 Upon arrival dryer was taken by rent-a-center. When leaving rent-a-center was bringing back dryer. Ignitor not coming on. Found wire off radiant sensor. Reconnected wire to radiant sensor. Dryer is heating properly at this time. Complete.
Rod H.
WASHER WHIRLPOOL WTW7500GW0 "LeaksConfirmed Water runs right out through pump due to something had chewed the drain hose that goes from bottom of tub to drain pump.Consume adamant that no vermin nor any other outside influence was at fault.Claims had to had happened prior to delivery over a year ago. See pix of damage.Will also need console assembly replaced due to in active buttons.Covering per Vonnie, Lowe’s liaison.NOT IN STOCK LOCALLY. WILL TRY TO PUSH FOR THURSDAY 26Dec2019. Please Cher part DISABLED CHILD. ALOT OF LAUNDRY BACKED UP PLEASE ACCOMMODATE IF POSSIBLE.; ordrng 1 W10802689 (hose)"
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 "Flame cuts off in 15 seconds. Found vent restricted, gas connector going through wall. Dryer is heating and tumbling properly.Advised customer to call plumber to correct installation. Complete."
Erick S.
WASHER MAYTAG MVWX655DW1 Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
James M.
WASHER MAYTAG MVWB765FW3 Unit has broken plastic on left side of lid at hinge. Ordering new lid and wire hinges; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Andy H.
DRYER MAYTAG MGDB765FC0 Needs control ; ordrng 1 W10913337 (overlay) and 1 W10914394 (cntrl-elec)
Jonathan C.
WASHER WHIRLPOOL WTW8500DC0 Found clicking noise replaced gearcase and clutch tested working to spec
Kenneth M.
WASHER MAYTAG MVWB835DW3 "Found unit making noise. Found stator had dropped down causing rubbing on the floor. Applied loctite onto stator screw and tested unit. Unit is now working properly. ; (created new UIS, deleted prior attachment to UisID 225937)"
Kenneth M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Installed control and UI. Tested unit. Unit is now working properly. Customer approves functions at this time.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Found diffuser not opening replaced tested working to spec
Leon M.
OVEN WHIRLPOOL WFG320M0BS3 Cx complaint that unit is not working properly.Cx complaint that oven is not heating up.After running diagnostic check find that UI lights are blinking.Ordering control board ; ordrng 1 W11126814 (cntrl-elec)
Jonathan C.
RANGE FRIGIDAIRE FGGH3047VFA Found loose wire to control borad reinstalled tested working to spec
Cruz B.
REFRIGERATOR WHIRLPOOL WRF736SDAB10 "Needs more work- found ice maker not producing any ice, ran a ice maker test in diagnostic 58 it failed, found damper cntrl to be stuck open causing veggies to freeze in produce drawer, found lights on UI to be dim and buttons are hard to Push,need to order parts for unit. Will use ice maker on next visit. ; ordrng 1 W10865870 (cntrl-elec) and 1 WPW10479155 (control)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Needs more work- needs a sealed system tech- found no frost pattern on evap, found a frozen ball at cap, look at SD-QuickPic, ice cream and ice cubes are staying frozen hard at the moment temp is 0° in freezer compartment. Ordering compressor for unit. Send compressor to LV ; ordrng 1 WPW10507886 (compressor)"
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1832TP0 Installed compressor and dryer vacuumed and charged tested working to spec
Timothy J.
WASHER WHIRLPOOL MVWC465HW2 Installed parts and tested. I have replaced the complete drive system except for the belt.Belt squeaking. Unit needs belt.; rqstng P&A on 1 W11239857 (belt)
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1821TS0 Called tech told them 3rd compressor and the new one pops breaker when unit tryed to come on said file number83247873 unit up for review
Jonathan C.
REFRIGERATOR FRIGIDAIRE LFTR2021TF2 Found unit with air leak sealed cabnet per tech working to spec
Jonathan C.
WASHER MAYTAG MVWB835DC3 Found f6e2 compunction error needs both board quoted customer 600 for parts only customer declined
Kenneth M.
REFRIGERATOR WHIRLPOOL KSSP36QKS00 Installed new control board and evap fan motor. Tested unit. Unit is now working properly. Customer approves function at this time. Collected $748.33 via CC
Irvin F.
REFRIGERATOR FRIGIDAIRE FFTR1821TB5 Cx says the fridge is not cooling. Found the evap coils and air ways iced over. The main control failed. No power to the defrost heater. Replacing control. ; ordrng 1 5304504513 (CONTROL BOX)
Jim S.
WASH/DRY COMBO FRIGIDAIRE FFLG3911QW1 Transmission not locking; ordrng 1 5304492254 (actuator) and 1 5304500426 (hub) and 1 5304500427 (tub) and 1 5304500463 (plate) and 1 5304501142 (motor-gear) and 10 5304501446 (screw)s and 10 5304504896 (screw)s and 1 5304520189 (TUB)
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Found leak in sealed system repair tested working to spec
Kenneth M.
WASHER MAYTAG MVWC565FW2 Found unit leaking water due to water valve having a hole in it replaced water valve with Pre-ID and tested unit. Unit is now working properly. Customer approves
Jim S.
REFRIGERATOR KITCHENAID KRFC704FBS01 DO NOT CALL CUSTOMER ; ordrng 1 W11254958 (dor-fip)
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHB2751TF6 "Right side fresh food door not sealing due to upper tab on door flap is broken off. The flap came out of position, door stays ajar. Installed flap into door holds. Upper tub missing. ; ordrng 1 241779401 (hinge)"
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Fresh food lights @the filter are out. Unit needs replacement lights. ; ordrng 3 W11205083 (module)s and 1 W11224256 (cntrl-elec)
Kenneth M.
RANGE WHIRLPOOL WFG540H0ES0 I stalled burner heads and caps. Cleaned cooktop under burner heads. Tested unit. Unit is ow working properly. Customer approves functions.
Cesar H.
RANGE FRIGIDAIRE FPGH3077RFA "F11 on display that is a stuck key code attempted to reset code came right back also front right burner flame high on one side burner is clean could not see anything pushing gas to the one side cap or burner have a slight deformation determined failed burner, cap and UI; rqstng P&A on 1 316262104 (burner cap cover) and 1 316438400 (burner,16/17k) and 1 808751519 (UI)"
Hector Z.
OVEN WHIRLPOOL RBD305PDQ12 "Customer is complaining of oven not working. Customer checked the unit and I found a F2E6 code (Cancel key drive open), also 120 VAC present at the control but it get blank. Both controls are has been Discontinued.Customer paid $115.00 for service call using a Bank of America check, Reference #9298."