Local Reviews
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Chase F.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Door came in defective plastic cracked on inside all bowed up as well. Will need to re order door.; ordrng 1 LW10599404 (dor-fip)
Andy H.
DISHWASHER MAYTAG MDB4949SHZ0 "Not filling with water, found wire harness to water valve was loose tested unit working properly. Advice customer that they need to reinstall unit because unit is not leaved"
Cesar H.
DISHWASHER WHIRLPOOL WDT710PAHB1 Spatula fell from silverware rack and landed on heater the spatula is metal and got just as hot as the heater the spatula was also touching the base of the tub causing it to melt a hole in the tub requesting additional labor for tub job ; rqstng P&A on 1 W10804026 (tub-dishwr)
Cesar H.
WASHER AMANA NTW4516FW1 Found failed cold water solenoid has 120 from control and ohms open rerouted for valve ; ordrng 1 W11210459 (VALVE)
Cesar H.
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Andy H.
DRYER MAYTAG MGD5630HW0 "Not heating, found coils were bad replaced coils and tested unit working"
Cesar H.
M/W OTR WHIRLPOOL WMH32519HZ3 Found failed high side failed mag cap and diode no heat ; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE) and 1 WPW10693025 (magnetron)
Andy H.
WASHER WHIRLPOOL WTW8500DC Leaks water. Repaired water valve housing removed valve and reinstalled and checked for leaks tested unit working properly
Andy H.
REFRIGERATOR KITCHENAID KBRC36FMS01 Needs control w10839424; ordrng 1 W10839424 (cntrl-elec)
Andy H.
DRYER MAYTAG MGDB765FW0 Needs switch WP3406107 ; ordrng 1 WP3406107 (switch-dor)
Andy H.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Needs roller; ordrng 1 2223388 (clip) and 1 W11208384 (rivet)
Andrew P.
REFRIGERATOR KITCHEN AID LFC2089HES
Aaron B.
WASHER MAYTAG MHW8200FC0 Customer canceled call at the door said they bought a new one
Andrew P.
MICROWAVE KITCHENAID KMHS120ESS2 Kit did not come with the 3 position monitor switch. Ordering the three position switch. ; ordrng 1 W10727360 (microswitch) and 1 W11182140 (interlock)
Alejandro C.
REFRIGERATOR JENN-AIR JSC24C8EAM02
Aaron B.
REFRIGERATOR WHIRLPOOL KBSD608ESS00 Canceled at the door
Aaron B.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Unit now goes into diagnostics , tested the lights power supply board is not producing 14 v dc ordered parts; ordrng 1 WPW10453401 (elect control board)"
Aaron B.
RANGE GE JGBS66REK2SS "Unit does not heat needs the oven igniter and gas valve assembly ordered parts ; ordrng 1 WB13K21 (ignitor,oven) and 1 WB21X29148 (GAS VALVE )"
Aaron B.
WASHER MAYTAG MVWB965HW0 "Unit is still leaking on the left front but way less"
Aaron B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Unit is loosing power intermittently , ordered the power supply and power cord ordered parts customer is going to test another outlet as well ; ordrng 1 W10830278 (cntrl-elec) and 1 WPW10494227 (cord-power)"
Aaron B.
DRYER WHIRLPOOL WGD9600TW1 "Unit thermal fuse was good tested found the Main board; ordrng 1 WPW10174746 (cntrl-elec)"
Aaron B.
WASHER MAYTAG MVWB965HW0 "Unit is still leaking on the left front but way less"
William L.
WASHER WHIRLPOOL WFW5620HW0 "F0E2, Ran self diagnostics cycle, ran quick wash cycle, found no leaks, instructed cx on soap usage with load & go."
William L.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Replaced user interface panel, tested dispenser functions, tested ok"
Timothy J.
DISHWASHER WHIRLPOOL WDF520PADM7 Removed and installed sump. Ran a service test. Unit checks ok. No leaks noted.Original install was in crooked I tried to even it up as much as possible but something about the cabinet will not let me move the unit to the left any more.
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS00 Removed old UI. Installed new UI. Configured UI.
Rod H.
REFRIGERATOR AMANA ASI2175GRS01 No ice productionConfirmed ice maker heater not working Replaced icemaker 24-48hrs will return to full bucket
Rod H.
RANGE KITCHENAID KEBU208SSS03 Water level steam too low displayed. F7E1Confirmed Had had service on product recently but had not used steam cook feature for over a year Water to oven had not been turned on.
Rod H.
RANGE KITCHENAID KEBU208SSS03 Water level steam too low displayed. F7E1Confirmed Had had service on product recently but had not used steam cook feature for over a year Water to oven had not been turned on.
Rod H.
M/W OTR WHIRLPOOL WMH31017HS2 "Arching and sparkingConfirmed Contacted wfcc techline, “touchup paint”. leaving metal rack in product during all cooking modes. Popcorn and tortillas rack only to be used for multilevel cookingPewter 4396174. Plt 72113"
Rich S.
WASHER MAYTAG MVWC465HW2 Replaced failed water valve for failed transponder. Replaced valve. Ran diagnostics passed. Ran calibration cycle. Operating as designed...
Rich S.
WASHER MAYTAG MVWC465HW0 "F9 E1 code in service diagnostics. Pulled pump removed pump obstruction.Reassembled, ran diagnostics, passed. Ran calibration cycle. Operating as designed.Refer to 273722 for pics and signature."
Rich S.
DISHWASHER FRIGIDAIRE LFID2459VF0A "Replaced sticking drain pump and drain hose. Ran diagnostics ,passed. Operating as designed."
Rich S.
WASHER AMANA NTW4516FW2 Spoke to property manager... showed me to a laundry room in a mobile home park.Products are Speed Queen Commercial products. Laundry room has been Vandalized. Refer customer to laundry center dealer listed on machines. Please cancel this order.
Raymond H.
KITCHEN WHIRLPOOL WDTA50SAHZ "Upon arrival unit not draining, found loose connection at drain pump. Secured connection and tested, unit functions as designed."
Raymond H.
OVEN KITCHENAID KODE500ESS04 "Upon arrival cx states that lower door will not mount on unit. Installed door and tested unit. Unit had an odor due to initial burn off, unit functions as designed."
Raymond H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Upon arrival cx states she hears a buzzing noise coming from unit. Doesn’t always happen. Cx also hears turtle noises. Found unit working as designed, noises being described are normal operating noises. Unit functions as designed."
Leon M.
OVEN WHIRLPOOL WEGA25H0HN0 Replaced all selected parts After running diagnostic check unit working properly as designed
William L.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Doors reversed by installer, ran manual diagnostics ,unit defrost, tested ok, found bottom door hinge not allowing bottom part of gasket on FF door to seat properly, removed bottom hinge spacer,see pics. Removed freezer duct found liner gouged out, reshaped gasket with blow dryer, ordered sealant & mastic to seal air leaks.; ordrng 1 212643 (sealer-gum) and 1 8201711 (adhesive)"
Timothy J.
REFRIGERATOR KITCHEN AID KBSD602ESS01 The RC doorskin is the doorskin that needs replacement. I have the FC doorskin. I need order the RC doorskin. Reschedule the customer when that part is in.; rqstng P&A on 1 W10800785 (door-skin)
Kenneth M.
OVEN WHIRLPOOL WGE745C0FS00 Installed terminal block and but and new power cord that customer supplied. Tested unit. Unit is now working properly. Customer approves function at this time.
Jose H.
DRYER WHIRLPOOL WGD6620HC0 Already replace dryer kit still makes noise. It sounds like it’s the frame of the machine cx does not like it wants replacement.
Jose H.
REFIRGERATOR KITCHEN AID KRMF706ESS Part installed check fridge temp complete call
Jose H.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Installed drain tub kit to help prevent ice build up complete call
Timothy J.
RANGE FRIGIDAIRE FPGH3077RF Bad bake ignitor.; ordrng 1 139013700 (ignitor)
Jose H.
WASHER WHIRLPOOL CAE2745FQ0 Installed control board ran test check for door to latch all good complete call
Rod H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Confirmed complete failure of lighting feature.Found with the assistance of techline that led driver board was defective.Ordering led driver.PAID TRIP C/C 115.00. 1821910545 balance due at return with part; ordrng 1 W11033329 (cntrl-elec)
Jose H.
REFRIGERATOR WHIRLPOOL M1TXEMMWB00 Cx had an emergency will call back for service later
Jonathan B.
DRYER MAYTAG MGDB750YW3 Found defective rollers and pulley. Replaced defective parts. Tested unit and is working properly ; used 1 4392067 (DRYER REPAIR KIT) from stock
Jonathan B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found defective hinge. Fixed hinge. Tested unit and is working properly
Rich S.
WASHER MAYTAG MVWC565FW0 "F7E1 motor shifter speed fault,pulled motor cover stripped motor pulley.F8E1 Lon fill code.No water or drain access. Informed Manager unable to do complete diagnosis. ARS excepts no liability for water leakage. Manager informed and approved.; ordrng 1 W11026785 (motor-drve) and 1 W11038689 (valve)"
Joe M.
RANGE KITCHENAID KSGG700ESS1 Unit needed manifold because it had a bent gas valve. After replacing gas valve unit began to function as designed.
Raymond H.
WASHER MAYTAG MVWB835DW3 Upon arrival unit not filling with water. Tested and found valves not opening. Control also has main control fault. Needs control and valve.; ordrng 1 W11170706 (cntrl-elec) and 1 W11172234 (housing)
Joe M.
REFRIGERATOR MAYTAG MFI2570FEZ06 Unit is still over freezing due to bad thermister and damper control. Replaced parts unit is now functioning as designed.
Joe M.
WASHER MAYTAG MHW5630HW0 Tub ring had fallen off of boot causing unit to leak. Reinstalled tub ring unit is no longer leaking and functioning as designed job complete.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 "Found unit with a faulty start device. Has some aftermarket tube type start device on it ordering new harness capacitor and starter. Did not reschedule due to part availability ; (created new UIS, deleted prior attachment to UisID 216466), ordrng 1 5304510947 (Harness) and 1 241941005 (Starter) and 1 297286803 (Capacitor) and 1 297030500 (Clip)"
Joe M.
DRYER WHIRLPOOL MGD5630HW0 Unit is making a rattling noise. On inspection found unit is making noise due to a shirt being stuck in between drum and roller. After removing dhirt unit began to function as designed.
Jim S.
WASHER WHIRLPOOL WFW72HEDW0 Replaced stator
Jim S.
REFRIGERATOR WHIRLPOOL WRS335FDDB02 Replaced housing . Unit tested ok
Jim S.
DISHWASHER KITCHENAID KDTE204DSS0 Installed tub assembly. Unit tested ok
George Y.
COOKTOP KITCHENAID KCED600GBL01 Installed part tested check out ok complete.no dents or dings cause by tech.
Jose H.
OVEN WHIRLPOOL WOD51EC7HS01 Console not working freezes up call tech line told me to replace it ; ordrng 1 W11297710 (console)
Jonathan B.
WASHER MAYTAG MVWC565FW Found defective agitator ; ordrng 1 W11161960 (agitator)
George Y.
REFRIGERATOR FRIGIDAIRE FFHT1814TW1 Found refrigerator functioning ok at this time Remove cover no over build up of ice reposition temp calibration complete. No dents or dings cause by tech.
Jonathan B.
REFRIGERATOR FRIGIDAIRE FFSS2615TS Found defective ice maker; ordrng 1 241798231
George Y.
OVEN WHIRLPOOL KODE500ESS02 Replaced council retested check out ok complete . No dents or dings cause by tech.
Jonathan B.
DRYER AMANA AGD4675YQ0 Found defective fuse.; ordrng 1 WP3392519 (thermal fuse)
Erick S.
WASHER WHIRLPOOL WTW5000DW Found unit with clogged water valves causing it not to advance and cycle. Remove screens and cleared all debris from the house. We tested unit and he passed all test with no errors. Job complete
Erick S.
DRYER WHIRLPOOL GGW9250PW0 Found unit with shorted igniter causing it not to him. Installed new igniter. We tested it unit cycled in heat now. Job complete ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Erick S.
REFRIGERATOR FRIGIDAIRE LGHD2369TF Installed new parts on unit. Re-tested it and it passed all test. Job complete
Joe M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Doors need to be ordered due to rust on doors.; ordrng 1 LW10803941 (DOOR) and 1 LW10803965 (DOOR)
Erick S.
REFRIGERATOR FRIGIDAIRE EI26SS55GS0 Installed new parts on unit. Re-tested it and it passed all test job complete
Joe M.
WASHER MAYTAG MVWB765FW1 Units gear case went bad causing motor to wear out. Units agitator plate needs to be broken to free up gear case. Ordering parts.; ordrng 1 W10754158 (MOTOR) and 1 W10811956 (GEARCASE) and 1 W11161960 (AGITATOR)
Erick S.
REFRIGERATOR CROSLEY XSS23GSKSS Found bad connector at auger motor causing it not to dispense. Repaired connector and secured main harness. Retested and auger is now working and dispensing both types of ice. Job complete
Erick S.
DRYER MAYTAG MEDB880BW Found unit with that cut off use that roller causing unit to make loud noise. Replaced both parts. Re-tested unit and unit now cycles in heat with no errors. Job complete
Enrique R.
MICROWAVE WHIRLPOOL WMH31017HS2 "Installed magnetron , central electric and diode . All functions checked normal at time of service ."
Enrique R.
WASHER MAYTAG MVWB855DC1 "Inspected Maytag washer . Customer concerns , leaving clothes wet , not draining all the water out . Shorted drain pump . Installed new pump . Retested it . All functions checked normal . No leaks ."
Enrique R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Installed new inverter kit . All functions checked normal at time of service .
Jim S.
M/W OTR WHIRLPOOL WMH31017FW0 The unit was working and heating. The range was off. Ordering the board and user interface. Advised safety department that the customer is not trusting the unit due to it coming on by itself; ordrng 1 W10889328 (panl-cntrl) and 1 W10892389 (cntrl-elec)
Enrique R.
REFRIGERATOR CROSLEY GRM183QW2 "Inspected croseley refrigerator . Customer concerns , not holding correct temperature , making loud noise in freezer . Found obstructed fan motor with small piece of ice , therefore cooling intermittently . Removed obstruction . Now all functions work as designed . No leaks ."
Jim S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Frost in freezer; ordrng 1 W11169239 (cntrl-elec)
Jim S.
DISHWASHER AMANA ADB1400AGS1 "No neutral to the water valve.; ordrng 1 W10906422 (elect,control board)"
Enrique R.
DRYER WHIRLPOOL WED4850HW0 Whirlpool dryer making loud noise and laundry room getting too hot . Exhaust came off from dryer pipe . I connected the exhaust . Retested it . All functions checked normal . Customer needed instructions .
George Y.
WASHER GE GTW460ASJ5WW Found washer with slow drain need to replace drain pump ok to order.; ordrng 1 WH23X27574 (DRAINPUMP)
David M.
RANGE FRIGIDAIRE FFEW3026TSC There would looks like a spill oven that it’s causing the oven to smoke
George Y.
WASHER MAYTAG MVWB835DW2 Found washer not powering up customer stating error f6e2 control misfunction ok to order control board and council control.; ordrng 1 W11112656 (console) and 1 W11112658 (cntrl-elec)
David M.
DISHWASHER KITCHEN AID KDTE334GPS0 Replace shield on DW
George Y.
OVEN WHIRLPOOL WEG750H0HZ Found range display flickering non responsive ok to order part.; ordrng 1 W11339755 (COUNCIL)
Darren A.
DRYER WHIRLPOOL WGD6620HW0 "Inlet thermistor at 34k ohms at 96 degrees, thermistor not shorted to ground, possibly throwing F3E3 code due to vertical vent blockage, client will he vent checked by the builder."
Darren A.
MICOWAVE OVEN GE JVM1540DM5WW "Replaced door, checks out good."
Erick S.
WASHER MAYTAG MVWC565FW1 Cycle unit and found it not draining causing unit not to advancing wash. Unit has bad pump and will need to be replaced; ordrng 1 W10876600 (drain pump)
Darren A.
RANGE FRIGIDAIRE LFGF3054TDD "Pilot hole obstructed on LF burner, cleared and tested,checks out okay."
Erick S.
REFRIGERATOR AMANA ASI2575GRS00 Ordering part from previous report; ordrng 1 W11203924 (contrl-box) and 1 W11366397 (HARNESS NO TEAL) and 1 WP2323198 (defrost heater)
Erick S.
DRYER WHIRLPOOL WGD6620HC0 Door seal inside glass is torn and warped. Unit will need new inner door assembly.; ordrng 1 W11321075 (door)
Danny G.
OVEN WHIRLPOOL WFG320M0BS3 Unit is not working Found faulty controlReplaced control and reinstall unit Control is now working
Danny G.
WASHER WHIRLPOOL WTW8500DW5 Unit is not spinning and make no loud noises Replaced gearcase and clutch and motor and statornand wash plate Reinstall washer and calibrated washer Ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Danny G.
WASHER MAYTAG MVWB835DW2 No power Found faulty controlReplaced control and reinstall washer and ran a calibration test and unit is working and completed a self test cycle with no issues or leaks Unit is working properly
Danny G.
ICEMAKER WHIRLPOOL KUIX505ESS2 Thin ice Replaced pump and control and harness Ran a self test cycle and unit completed with no issues Turn unit on and saw a batch of ice get done and the ice is coming out in normal size Unit is working properly
Danny G.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Unit is not cooling Found unit on but no compressor is turning on Unplugged unit and reconnect and compressor kicked on and started to cool I advised client that I will call her in the morning to check temps Unit needs to be running for 24 hrs to be able to diagnose if it’s a sealed system issue
Cruz B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Fixed for FTC-found water inside tub, removed water with shop vac, found drain pump to be humming,I then installed new pre I’d part (drain pump), ran diagnostic test mode it completed fill, wash, drain, heated, unit is working as designed, cx ok repair."
Cruz B.
DRYER WHIRLPOOL MGDB835DW4 "Fixed for FTC- cx need a certified whirlpool technician to install ( LP gas con kit w10606694A), tested unit in a high heat cycle it heated fine, runs quiet, labor ($150.00), unit is working as designed, send cx a receipt and work order via email please thanks. Look at SD-QuickPic."
David M.
WASHER WHIRLPOOL WTW4816FW2 Did diagnostic on washer drain pump has a broken impeller and drain hose is leaking ; ordrng 1 W10899966 (tub to pump hose) and 1 W10919003 (pump-water)
David M.
RANGE WHIRLPOOL WFG505M0BS3 Started oven burn tube I think is leaking also; ordrng 1 W11220387 (burnr-oven)
David M.
WASHER MAYTAG MVWC565FW1 The drive belt is oil soaked causing splutch to break everything was oil oil soaked when gearcase imploded; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11395618 (CAPACITOR) and 1 WPW10006384 (drive belt)
Chris M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue with customers refrigerator was no ice was dispensing. First thing I did was pull ice container out. Checked out if ice container was froze or broken it checked out good. Found auger was not aligned with motor. Reinserted ice container tested and both Cubed and crushed. Also leveled out refrigerator for customer and went over how to change settings and just overall function of their new refrigerator. Everything checks out good. Job complete
Darren A.
WASHER MAYTAG MVWB765FW3 Lid is cracking on the left hinge side. Ordered lid.; ordrng 1 W11259006 (lid)
Andy H.
DRYER WHIRLPOOL WGD4800BQ0 "Noise and not turning, replaced roller kit tested unit working properly ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Darren A.
OVEN WHIRLPOOL WFE320M0ES2 "Active hinge failure, ordered hinge.; ordrng 1 WPW10299226 (hinge-door)"
Darren A.
OVEN WHIRLPOOL WFG320M0BS3 Door frame separating from glass. Ordered door outer.; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (glass-door)
Andy H.
WASHER WHIRLPOOL MVWB865GC0 "Not spinning, reinstalled rotor screw it was loose and unit through cycle and tested unit working properly"
Andy H.
REFIRGERATOR KITCHENAID KRFC704FPS "Not making ice, replaced ice maker and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRS322FDAW01 "Not dispensing crushed ice , repaired ice bucket spring it came off reinstalled spring and tested unit working properly"
Darren A.
REFRIGERATOR FRIGIDAIRE LFSS2312TP2 "Full pressure to refrigerator, slow flow to ice maker and water dispenser. Ordered filter base, customer installed a new filter.; ordrng 1 242009602 (FILTER BASE)"
Andy H.
DRYER WHIRLPOOL WGD49STBW2 "Drum not turning, found that belt came off. Reinstalled bent tested unit working properly"
Darren A.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Ice getting stuck during harvest, ordered ice maker.; ordrng 1 WPW10251076 (icemaker)"
Andy H.
WASHER WHIRLPOOL MVWB865GC0 "Not spinning, reinstalled rotor screw it was loose and unit through cycle and tested unit working properly"
Danny G.
REFRIGERATOR MAYTAG MFF2558FEZ02 Unit is not coolingFound unit leaking from drier filter and compressor super hot Need to order parts and rs call SR7726174570Requesting nitrogen tank for sealed system to check for leaks ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Danny G.
REFRIGERATOR JENN-AIR JF42NXFXDE01 Unit is giving a burning smell inside freezer and not cooling anymore Found smell inside freezer Removed cover and didn’t find anything inside or stuck on the heater Fan is struggling and making noise Ran a self test cooling cycle and found unit not cooling Removed the top cover and found oil substance underneath the inverter and smelled burned Compressor makes a buzzing sound but never kicks on Controls keep clicking and smelling burnt Need to order parts and rs call ; ordrng 1 8201675 (compressor) and 1 W10524056 (heater) and 1 W10602825 (wire-jumpr) and 1 W10721030 (invrtr-box) and 1 W11036566 (motor-evap) and 1 W11368839 (INVERTER BOX ) and 1 WPW10624574 (cntrl-elec) and 1 WPW10739408 (cntrl-elec)
Cruz B.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Needs more work- found unit not cooling,removed evap cover found no frost pattern, unit has a leak, no frost pattern, look SD-QuickPic, freezer temp is @ 57°, need a sealed system tech, x3 call count, ordering g parts for unit. ; ordrng 1 WPW10507886 (COMPRESSOR )"
Chris M.
DISHWASHER KITCHENAID KDTM704ESS0
Chris M.
DRIYER MAYTAG MEDC215EW0
Andy H.
WASHER MAYTAG MVWX655DW Need control n pump; ordrng 1 W10876600 (drain pump) and 1 W11116592 (cntrl-elec)
Andy H.
OVEN WHIRLPOOL WGG745S0FS02 Needs control customer is going call back if he want to repair control panel W10879587; ordrng 1 W10879587 (swtch-memb)
Andrew P.
WASHER WHIRLPOOL WTW4816FW2 Checked unit for fault codes and unit had a lid lock error code. Ordering lid lock. ; ordrng 1 W11307244 (latch)
Andrew P.
WASHER WHIRLPOOL WFW85HEFC1 "Found tub suspension broken and tub dropped down. Bellows is torn. Suspension spring also is broke. Unit needs new struts, springs and bellows. ; ordrng 1 W11106747 (bellow) and 1 W11266650 (spring) and 1 WPW10261492 (shock absorber)"
Andrew P.
ICEMAKER KITCHENAID KUIX305EBL1 Checked unit in diagnostics and unit would fail diagnostics after checking recirculating pump. Ran diagnostics several times and unit would shut off when testing recirc pump. Ordering pump; ordrng 1 W10908287 (pump)
Andrew P.
DOUBLE OVEN WHIRLPOOL WOD51EC7HS01 Cx stated u it still losing power and panel flickering. No fault codes on unit. Ordering complete harness ; ordrng 1 W11225364 (harns-wire)
Andrew P.
RANGE WHIRLPOOL WFG505M0BS3 Cx stated that oven no longer heats. Found white mark on igniter and it will not glow at all. Ordering igniter and controlboard ; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
Andrew P.
WASHER MAYTAG MVWX655DW1 Checked diagnostics code and had basket speed fault. Tested unit in Austin test and unit would not agitate or spin and just buzzed. Tried to turn gear case manually and it’s locked. Ordering gearcase ; ordrng 1 W11035751 (gearcase)
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found the unit not cooling normal, check compressor condenser and evaporator fan motor running normal need order cntrl elect w11293378; ordrng 1 W11293378 (cntrl-elec)"
Tyler F.
WASHER WHIRLPOOL WET4027HW0 Customer stated that the washer will not wash or spin. Found error code for basket speed sensor fault found failed capacitor or motor ordering capacitor and motor in stock.; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)
Tom R.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Found unit needing to be rebooted to receive power to UI. Even with power present the UI will not respond. After 10 seconds the power to UI will stop, non responsive, no power to other components, only power to Control Board. Order UI and Control Board.Control Board - (5304518470)User Interface - (5304518473); ordrng 1 5304518470 (BOARD) and 1 5304518473 (CONSOLE ASSEMBLY)"
Tom R.
WASHER MAYTAG MVWB766FW0 "Found unit making excessive noise during agitation, order Agitator.Agitator - (W11161960); ordrng 1 W11161960 (AGITATOR)"
Tom R.
WASHER MAYTAG MVWB865GC0 "Entered diagnostics, found error codes F7E8, F0E3, F7E5, F2E1. Ran diagnostic tests, water flow good, drain good, spin and agitate functional with noise. Noise during rotation, including manually, order Stator and Rotor and Shifter. Recalibrated unit, check okay.Stator - (W10915700)Rotor - (W10915701)Shifter - (W10754448); ordrng 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Timothy J.
FREEZER KITCHENAID KRMF706ESS01 Customer states the DISPENSER does not dispense ice. The customer states the IM is making ice it just does not dispense out of the dispenser. Customer has a video of the problem. Tested unit and found the auger locked up . Found the shaft stuck in the auger motor. Unit needs both parts.; rqstng P&A on 1 W10822606 (motor) and 1 WPW10347114 (shaft)
William L.
REFRIGERATOR BO WHIRLPOOL WRX986SIHZ00 "Replaced main control, checked unit functions, unit operating as designed."
William L.
RANGE AMANA ACR4303MFB3 "Found cooktop element working as designed, Referred cx to WP customer care. SP W11354284"
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found ice container crusher is crushing halfway. Crush/ cube solenoid is working properly. Needs ice container.; ordrng 1 W11185686 (ICE CONTAINER )
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced door gaskets, glued liner area, shaped door gasket with blow dryer."
William L.
REFIRGERATOR WHIRLPOOL MFI2570FEZ02 "Removed UI panel, found plug on UI panel not seated in connecter completly, reseated plugs in dispenser panel, tested chime functions, tested ok"
Steven W.
DRYER-GAS MAYTAG MGD8630HC0 "Installed screw in drum baffle. Same vibration. Found noisy blower wheel/ motor. Needs blower, motor .; ordrng 1 W10853898 (screw) and 1 W11086656 (motor-drve) and 1 WP697772 (wheel) and 1 WPW10242878 (base)"
Tyler F.
REFRIGERATOR KITCHENAID KSSO48QTX00 Customer stated that the unit is not cooling. Found control is turning on and off. Removed and replaced main control tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Customer stated that the evaporator in the refer compartment is frozen over again. Changed the defrost time to every 8 hours and turned the mullion heater on. Customer to defrost unit and see if changes help.
Tyler F.
KITCHEN WHIRLPOOL KCGS950ESS00 Customer stated that the right front burner keeps igniting. Removed and replaced orfice holder and cap kit tested all works good at this time.
Tyler F.
OVEN WHIRLPOOL WFG515S0ES1 Customer stated that the oven temps are off. Calibrated oven temp for customer all works good at this time.
Steven W.
COOKTOP KITCHEN AID KCGS950ESS02 "Found RF burner missing center ring, LR cap. Order cap kit. ; rqstng P&A on 1 W10831828 (cap-burner) and 1 W10836474 (cap-burner)"
Tyler F.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that the dishwasher is not draining. Found drain pump is jammed. Removed pump and cleared debris. Reinstalled and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL MTF2195AEW Customer stated that refrigerator is leaking water. Found ice maker fill tube is leaking because fill tube is frozen. Defrosted fill tube cycle the icemaker tested all works good at this time.
Tom R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Installed IM, Reservoir, and Dual Valve, ran water tests in diagnostics, no leaks detected, check okay"
Rod H.
WASHER WHIRLPOOL WFW5620HW0 Displays F8 E1 malfunction code Ran diagnostic sequence to reveal malf codes Confirmed issue and ran onboard self test through all increments to reveal all components are operational.Washer shuts down during 3 step of self run cycle.Ordering user interface........ indicating a button problem; ordrng 1 W11319991 (cntrl-elec)
Tom R.
WASHER MAYTAG MVWB766FW0 "Installed Suspension, Housing, and UI, ran diagnostic tests, no error codes, check okay. Ran Recalibration Cycle, check okay"
Rod H.
WASHER WHIRLPOOL WFW560CHW0 Installed ui to find it does the same thing.Ordering ui again and machine control.CALL TECH LINE WHILE IN HOME; rqstng P&A on 1 W11322879 (cntrl-elec) and 1 W11325580 (cntrl-elec)
Timothy J.
REFRIGERATOR FRIGIDAIRE LGHB2869TF "Customer states the water flow is very slow, the doors are uneven, the lower IM is not making ice, the upper one makes ice very slowly and there is an ice build up behind the lower IM. Inspected unit and found the IM funnel is clogged. This makes the water for the IM run down the evaporator cover. This ice build up is keeping the door slightly ajar. Removed the RC door and inner drawers. Removed ice and defrosted the LH FC door tracks. Watched the fill tube while this was done for leaks. No leaks noted. Pulled out unit and found the supply line was kinked. Evened out doors. Flow to the dispenser is restored. Unit is operating as designed . No leaks noted."
Timothy J.
RANGE HOOD FRIGIDAIRE FHWC3060LS Removed and rewired and replaced the switch upside down. Tested unit. Unit operating normally. Fit all the wires that wanted to hang down inside the cover of the busses and replaced the cover.
Steven W.
WASHER MAYTAG MVWB765FW2 "Ran diagnostics. Has f7e9, f2e1 error codes. Cleared error codes. Found loose connection to control from UI. Recrimped connection.Ran load size calibration. Fills, agitates, drains, rinses, and spins properly. Complete."
Timothy J.
MICROWAVE WHIRLPOOL GMC275PRB01 Removed partial broken outer glass. Cleaned glass from microwave door. Installed new glass and checked for proper closure.
Steven W.
MW OVEN COMBO WHIRLPOOL WOC75EC7HV01 Found MW lamp holder is intermittent. Replaced lamp holder and lamp. MW light is working properly at this time. Unit is heating properly at this time. Customer to install cabinet screws. Complete.
Raymond H.
REFRIGERATOR WHIRLPOOL WRT318FMDW01 "Upon arrival cx states unit not sealing properly and light is just hanging, found light socket had popped out of housing, secured, works as designed now. Found door and hinges drooping needs hinges and doors.; ordrng 1 LW10636410 (dor-fip) and 1 W10854419 (leveler) and 1 W11026307 (hinge-pin) and 1 W11096015 (roller-cab) and 1 WP2254618 (hinge-door) and 5 WP489467 (washer)s"
Steven W.
WASHER WHIRLPOOL WTW5000DW0 "Ran diagnostics. Had f9e1, f7e7 error codes. Cleared error codes. Found not draining. Found wire terminal to drain pump loose. Recrimped wire terminal. Fills, agitates, drains, rinses, and spins properly.
Raymond H.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Upon arrival old pvr had got lost, fan harness and support was replaced, cx had another issue which was lights not illuminating which needs led board and lights. Shorted lights shorted board.; rqstng P&A on 1 W10830288 (cntrl-elec) and 5 W10908166 (module)s"
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. F0e2, f7e1. Cleared error codes. Advised customer to use less detergent. Ran calibration, auto test cycle, manual function test. Lid lock is locking/ unlocking at this time. Complete."
Raymond H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Ticket keeps getting messed up with parts, ; ordrng 1 W11043013 (valve)"
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Ran diagnostics.Replaced ice container. Crushed and cubed ice are dispensing properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
WASHER MAYTAG MVWC465HW2 "Replaced motor run capacitor. Ran diagnostics. Had f7e1 error code. Ran auto test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced FC door. Realigned slide rail gears. FC door is opening/ closing properly. Advised customer to pull FC door from middle only. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Installed door switch spacer pad on left RC door. Water and ice dispensers are working properly. Unit is cooling properly at this time. Complete.
Patrick C.
REFIRGERATOR MAYTAG MFI2269VEM10 Defective compressor ; ordrng 1 W10160407 (compressor)
Steven W.
DRYER - GAS WHIRLPOOL WGD72HEDW0 Ran diagnostics. Has f4e3 error code( restricted venting airflow ). Outlet grille warped. Needs outlet grille.
Rod H.
DRYER WHIRLPOOL WGD5620HW0 Error message but only a temporary issueFound lint plugging exhaust at dwelling termination.Can cause back flow issues and heating deficiencies.
Rod H.
WASHER MAYTAG MVWX655DW1 Shakes incessantly and makes banking noiseConfirmed banging noise due to worn out drive hub..... tested as designed.
Rod H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Door mullion won’t engageWater too slowConfirmed also found handles incorrectly set by installers.Reinstalled handles adjusted left hinge assembly and corrected kinked supply line to wall now all ops as normal
Patrick C.
DISHWASHER KITCHENAID KDTE204ESS1 Need LH track ; ordrng 1 W11259785 (track)
Rod H.
WASHER WHIRLPOOL WFW8740DW1
Rod H.
LAUNDRY MAYTAG MVWB835DW4 Noises when removing clothes from machine......... popping noiseCould not confirm noise but found what appeared to be rust on left track of dispense housing. Was able to remove to determine that it was not rust but residue of unidentifiable reddish substance.Also consumer concerned about large amount of water in dergent dispenser.........using powder with liquid insert.
Rod H.
RESIDENTIAL REFR WHIRLPOOL WRB322DMHV00 Won’t refrigerate nor freeze. Confirmed compressor won’t run
Michael M.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Cx states ice build up in freezer compartmentUsed heat gun and removed all ice build up and heated door seal. Door still has a small gap and tech noticed door has a concave curve keeping seal from mating with liner. Needs freezer door W11104481 part is PSP will need to notify cx when parts are availableAlso new gasket WPW10436253; ordrng 1 W11104481 (dor-fip) and 1 WPW10436253 (gasket-fip)
Rod H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 No ice production Confirmed Wire harness at icemaker had pulled out Secured connector as designed op returned
Raymond H.
DISHWASHER KITCHENAID KDTE334GPS0 "Upon arrival cx states unit still has water left over when filter is removed, also found cx not using rinse aid. Unit will have some water left in sump assembly. Instructed cx on proper use and care. Unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Upon arrival led lights not working. Tested and found shorted module and light. Quoted cx for repair. Cx approved. Replaced lights and tested, unit functions as designed."
Lance V.
WASHER MAYTAG MVWB835DC3 Needs work- found broken latch as faulty water valves. Need to re route with parts; ordrng 1 W10861642 (latch) and 1 W11165546 (valve)
Raymond H.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Upon arrival cx states unit doesn’t dispense water but dispenses ice. Found cx had water shut off to unit, home valve doesn’t shut off all the way which is why ice was being made. Turned water on and tested, unit functions as designed."
Raymond H.
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival cx states unit is acting weird. Found improper load and documented via quick pics. Unit is being loaded improperly and unit is faulting with off balance code. Unit trying to level itself out by filling and agitating during spin cycle. Instructed cx on proper loading, use and care. Unit functions as designed."
Lance V.
WASHER MAYTAG MVWB865GW0 "F3e2, F8e1 error. Washer not filling, needs new water valve. Needs to re route with parts ; ordrng 1 W11165546 (valve)"
Raymond H.
DRYER WHIRLPOOL WGD6620HC0 Upon arrival cx had a console and control that WFS had ordered for unit. Unit was uninstalled by owner. Unit had F3 E3 error code. Inlet thermistor at 11.8k ohms outlet at 55k. Unit about 70F. Thermistors in range. Measured at p14 connector. No short to ground. Replaced console and control. Tested unit. Found restriction in venting by air flow test. Unit functions as designed. Cx needs to have vents inspected.
Lance V.
WASHER MAYTAG MVWC565FW0 "Needs work- found agitator broken, stripped. Unit no error codes stored, as well as passes calibration and auto test, just will not agitate due to being broken, will need to re route with parts.; ordrng 1 W10752187 (screw) and 1 W11161960 (agitator)"
Patrick C.
REFRIGERATOR FRIGIDAIRE LFSS2312TF Found the unit having issues with clicking at the bottom of the fridge door. Coming from bearing. Removed and replaced. Tested unit. All ops checked good
Patrick C.
COOKTOP WHIRLPOOL WCG51US6DS00 Removed and replaced knobs. Tested. All ops good
Patrick C.
DRYER MAYTAG MGDC215EW2 Removed and replaced blower and motor. Tested unit. All ops checked good
Patrick C.
DRYER MAYTAG MGDB835DC4 Removed and replaced drum. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Removed and replaced vacuumed and recharged. Tested unit. All ops checked good ; used 1 CD8404 (), and 1 FREON R134 (5.5 OZ) from stock"
Patrick C.
REFRIGERATOR GE GSHS6LGZBCSS Removed and replaced condenser fan. Tested unit. All ops checked good
Kevin M.
OVEN WHIRLPOOL WEG750H0HV0 Unit making noise during pre heat. I heard noise from cooling fan and blade on conv fan is wobbling. Ordering cooling fan and conv fan. Allow 1hr on return. ; ordrng 1 W11048093 (fan-convct) and 1 W11107275 (fan-blwr)
Patrick C.
DISHWASHER MAYTAG MDB4949SHW0 Pump running trying to pump out water that is already gone. Float is stuck in up position. No blockage. Reinstalled and secured. Tested unit. All ops checked good
Kenneth M.
WASHER MAYTAG MVWC565FW1
Kenneth M.
WASHER WHIRLPOOL WFW75HEFW0
Kenneth M.
DRYER MAYTAG MEDB880BW Found unit not heating efficiency. Found moisture sensor not providing proper feedback. Prematurely shutting down. Ordering moisture bars and harness. Did not reachedule. Customer will call back to set up appointment. ; ordrng 2 WP3387223 (Moisture bar)s and 1 WP3406653 (Harness)
Leon M.
KITCHEN KITCHENAID KDTE334GPS0 Replaced all selected parts.After running diagnostic check unit working properly as designed.
Leon M.
OVEN JENN-AIR JGRP430WP01 Replaced UI.After running diagnostic check unit working properly as designed
Lance V.
LAUNDRY MAYTAG MVWB765FW3 "Fixed-replaced faulty drain pump motor, and suspension. Calibration passed, auto test passed. Unit is now fully operational."
Lance V.
DISHWASHER AMANA ADB1400AGB1 "Fixed found faulty control board heater relay. Replaced control board. Calibration cycle passed, unit fully heating. All checked ok, all ops complete"