Local Reviews
Powered by Fluid LOCAL
James M.
WASHER MAYTAG MVWB980BW Switched water lines and tested unit. Unit now working as intended and customer approves function at this time.
George Y.
MICROWAVE KITCHENAID KMBP100EBS01 Tools key selection 6 7727080146. File number spoke to techline unit needed to go to tools setting and option 6 for turntable to function on time and turntable to function complete. No dents or dings cause by tech.
Enrique R.
MICROWAVE WHIRLPOOL WMH78019HZ0 Installed new magnetron and diode . Retested it . All functions tested normal .
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Slow water fill. Removed filter installed bypass. The water system check good. Water flow and operation correct. Put current filter back same result. CX INSTRUCT REPLACE FILTER, ALL OPS ARE NORMAL."
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Unit stopped cooling in both compartments. When I arrived compressor was not running and both compartments were room temp. I verified no voltage to compressor. I unplugged unit and plugged it back in. Compressor came on and full frost pattern. Customer said they did try unplugging and it happened again. It appears to have a programming glitch. Need to replace user interface and main control. Might need autho. ;1 W10843055 (cntrl-elec) and 1 W10849460 (cntrl-elec)
Irvin F.
MICOWAVE WHIRLPOOL WMH31017HS2 "Cx says intermittently the microwave will not start, or run for 10 seconds and quit. Unit quits cooking. The unit is set back under the cabinet. CALLED TECHJK-TECHLINE- intermittent issue replace interlocks. 7727080213 Removed power from unit, lowered front of microwave, installed interlock. Assembled and test the unit for function, passed. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker is not producing ice. Ice maker is failed. In incorrect position. Needs replacement IM. Replaced ice maker. All ops normal.
Irvin F.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Removed power replaced DAMPNER. Powered unit, cycled all sounds normal. All ops normal."
Kenneth M.
WASHER WHIRLPOOL CAE2745FQ0 No power. Shorted drain pump. Failed control ordering new co teol and drain pump; ordrng 1 W11188527 (Control) and 1 WPW10276397 (Drain pump)
Kenneth M.
WASHER MAYTAG MVWC465HW2 Found unit with damaged tub ring. Leaking when customer puts bleach In unit. Ordering new tub ring. Rescheduled customer for monday 2-17-20 ; ordrng 1 W11043544 (Tub ring)
Irvin F.
WASHER MAYTAG MHW5630HC0 "Cx says the 7nit is noisy and moving during use, not finishing cycles. Found install issue. SHIPPING BOLT STILL IN PLACE. CX INSTRUCT ON REMOVING BOLTS. removed bolts. Ran calibration test, passed. All ops normal."
Leon M.
DRYER MAYTAG MGD6630HW0 Replaced console.After running diagnostic check unit working properly as designed.
Irvin F.
WASHER MAYTAG MVWC565FW2 F0/E2-sudsCx say unit is making a noise. The unit grinds at stopping of spin as if pulley and bell shifter not aligning properly. Replaced the actuator. The noise is still present after the paste installed. The cam and the gearcase are grinding at start of initial spin then stops. ; ordrng 1 W10396887 (hub) and 1 W10808317 (belt) and 1 W10870913 (gearcase)
Leon M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced rail mullion.After running diagnostic check unit working properly as designed
Leon M.
WASH/DRY COMBO MAYTAG MLG2000AWW Cx states that unit is not working properly.After running diagnostic check find that socks stocked in the blower.
Irvin F.
DISHWASHER WHIRLPOOL KDTM354ESS3 The DW is leaking. The unit is not secured or completely installed using during remodel and is leaking front right. Raised level legs temporarily test unit leaked. On initial visit informed cx better to have unit and remodel be completed and properly installed. ; ordrng 1 W10315897 (pad-ins) and 1 W10667473 (lower dr seal) and 1 W10712594 (door-inner)
Leon M.
OVEN WHIRLPOOL GBS307PDQ11 Cx states that unit is not working properly.After running diagnostic check find that glass door is broken
Irvin F.
WASHER MAYTAG MVWC465HW2 Motor is still not operating. The unit dies in calibration replacing main control. ; ordrng 1 W11211484 (cntrl-elec)
Enrique R.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Inspected whirlpool refrigerator , customer concerns , not making ice . Found ice maker was in off position . Turned on ice maker . All functions tested normal . No leaks . Needed instructions ."
Leon M.
DRYER MAYTAG MGD6630HW0 Cx states that unit is not working properly.After running diagnostic check find service pointer #W11378591ACx preferred AM; ordrng 1 W11401018 (SERVICE KIT)
Jonathan B.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Found error f9 e0 need correction on home power.
James M.
WASHER MAYTAG MVWC565FW1 Replaced valve and tested unit. No leaks detected. Unit now working as intended.
Jonathan B.
MICROWAVE WHIRLPOOL WMH31017HZ3 Found defective bulb.; schdld next appmnt for 2/10 MON !
Jonathan B.
MICROWAVE WHIRLPOOL WMH31017HW2 Found defective control.; ordrng 1 W10892389 (cntrl-elec)
Francisco S.
RANGE KITCHENAID KESK901SSS08 Checked unit did not find any broken glass on door.
James M.
WASHER AMANA NTW4516FW3 Found unit with broken latch not allowing unit to unlock. Ordering new latch. Will return when part arrives. ; ordrng 1 W11307244 (latch)
Steven W.
DRYER-GAS MAYTAG MGDB835DW4 "Ran diagnostics. Found right rear support roller bushing failed. Cleaned shafts, replaced rear support rollers, cleaned lint build- up from blower wheel. Tumbling and heating properly at this time. Instructed customer to replaced foil vent with aluminum ( not foil ) venting. Complete."
Francisco S.
DRYER WHIRLPOOL MGDB800VQ "Checked unit found damaged roller, removed and replaced dryer repair kit. Unit now checks ok."
Francisco S.
RANGE WHIRLPOOL KEBS107SSS02 "Removed glass, replaced glass. Unit now checks ok. "
Dane K.
RANGE WHIRLPOOL AER6303MFW2 Upon arrival the control board was dead. Control was getting voltage but would not light up. Unit needs new control; ordrng 1 W11297558 (cntrl-elec)
Michael M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx states unit stopped making ice.Tech found good water pressure to unit. Found filter head is good no frozen fill tube.Pulled unit out and found water valve connector was knocked off unit onThis unit was recently replaced after last unit was not cooling properly. Rebooted unit and retested and now have water through dispenser. Ice maker harvested and filled as designed. Advised cx wait 24 hours for ice production. Cx is happy all ops are now normal job complete
Francisco S.
OVEN WHIRLPOOL WGG745S0FS02 Cx stated unit has temp control issue it will get stuck at 230 degrees and not go any higher sometimes. When I tested unit it is working properly. Suspect control board issue. Ordering parts to complete repair.; ordrng 1 W10878844 (cntrl-elec)
Michael M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cx states unit is leaking water from underneath. Tech found clogged evap drain in freezer. Removed door and used steamer to remove all ice build up and clear drain. Used heat gun to mold door seal unit is now cooling as designed job complete
Michael M.
WASHER MAYTAG MVWB835DW3 "Cx states unit is not properly draining water from clothing. F0E5-off balF2E1- stuck UI button F0E5- off balF0E2- over sudsCleared faults and ran manual hot and cold and have proper flow. Ran auto service test and unit filled, agitates, drained and spun as designed.Found cx wife is using full cup of coal too much soap and not properly loading u it. Advised husband and instructed proper soap use-age and proper loading procedure.job complete all ops are as designed"
Dane K.
FREEZER WHIRLPOOL WRT518SZFM00 Upon arrival the unit was not cooling. Evaporator fan was running but there was no frost pattern. Found compressor not running and found infestation in the compressor area. Per Assurant we do not have to work in this type of environment.
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "FIXED 4 FTC- cox claims water is leaking from back of the unit, removed console and found hot 2ater valve to be broken, look at pics, installed new part (valve) test unit in a diagnostic test mode it completed filled, wash, drain, spin, no leaks, no codes, unit is working as designed. Cox ok repair."
Michael M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cx states unit is leaking from ice dispenserTech found ice maker is broken and frozen solid inside ice container. Took quick picNeeds icemaker W10873791Return 2-7-20 12-3 pm requested; ordrng 1 W10873791 (ICE MAKER)
Michael M.
DRYER WHIRLPOOL WGD4800BQ1 "Cx states the unit is not heating and is makin a scraping sound.Started unit and did not hear sound but ignitor did not glow. Removed drum found open ignitorUsed truck stock ignitor 279311but ignitor was defective.Ordering two ignitors one for truck stock Return 2-7-20 8-12 requested; ordrng 1 279311 (IGNITOR), used 2 279311 (IGNITOR KIT & BRACKE) from stock"
Cruz B.
WASHER AMANA NED4655EW1 "Fixed-installed new part (handle) door is closing and opening as designed, ran a high heat cycle it heated fine, runs quite, Cox ok repair."
Cruz B.
DRYER WHIRLPOOL MGD5630HC1 "Fixed- installed new parts (cntrl elec, console, wire-kcal for codes found none, ran unit in a high heat cycle it heated fine, runs quiet, unit is working as designed, cx ok repair."
Dane K.
REFRIGERATOR MAYTAG MFI2568AES I found that the unit had a bad main control board.Quoted customer , cx to call office.
Cruz B.
DRYER ELECTRIC WHIRLPOOL WTW8800YW0 "Need more work- left hinge arm broken off due to rust, found suspension to be weak causing basket to bang sides, installed all new parts (lid, 2 hinges, top, 2 pumps, latch) cx is using unit at this time, ordering parts for unit. ; ordrng 1 W10440786 (suspension) and 3 WPW10078270 (screw)s and 1 WPW10544329 (hinge)"
Jonathan B.
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced defective trim. Tested unit and is working properly
Cruz B.
WASHER MAYTAG MVWX655DW1 "Need more work- different issue- found drain pump to keeping running, found cntrl led light not working, tested wall outlet and found 120v, unit ck for codes found f8e1 long drain, needs pump, cx said unit is leaking as well, tilted unit back and found no leaks, ordering part for unit. ; ordrng 1 W10876600 (drain pump)"
Lance V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Tech line Sr#7726658435Gray wire from cabinet to control is open. Indicating open wire inside the cabinet. Thermistor is not registering causing excess ice buildup as well as full loss of cooling .This is not repairable, and tech line advised there are “no suggestions” for further repair."
Lance V.
DRYER WHIRLPOOL WED5000DW2 "Fixed -replaced faulty dryer motor. Powered on and unit is now running ok. Heating ok, unit is now fully operational working as designed"
Cruz B.
REFRIGERATOR WHIRLPOOL WRT318FMDW05 Reschedule cx for Friday 7-8 I’ll ran this call (easy complete) spoke with cx on site she called her boss they ok time frame.
Tyler F.
DISHWASHER MAYTAG MDB8959SFZ0 Customer stated that the unit is not draining. Found drain pump blades are warn out. Removed and replaced drain pump and cleared out all drain lines. Tested all works good at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer states the was water in the unit in front of the deli drawer and on top of the FC door. I have removed the upper cover and IM facade and found no leaks from the work I had done, I checked under the ice bin in the auger bay and found no water there either. I removed the deli drawer and inspected under that and it was dry too. The only evidence of water (mineral deposit) that I could find was in the two bins under the ice container. I feel there was water in those or perhaps ice that melted in the auger bay when I was working on the IM and water valve. Currently I can find no leaks. The ice bin is full and I have dispensed water to see if this would cause a leak. Unit checks ok at this time. (See pics )"
Irvin F.
WASHER AMANA NTW4516FW2 Cx say the unit is not washing. Found error code for shifter. When attempting to agitate the motor is buzz8ng only. The cap shows in range then out of range. The motor wind8ng reading out of range. ; ordrng 1 W10623547 (motor-drve) and 1 W10866238 (capacitor)
Kenneth M.
WASHER MAYTAG MVWB765FW0 Found unit with F6E2 error. Replaced main board with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
William L.
WASHER WHIRLPOOL WET4027HW0 "Replaced run cap, ran self diagnostics, unit operating as designed."
William L.
DRYER MAYTAG MGDB765FC0 "Ran dryer cycle, unit operating as designed, instructed cx to have home dryer duct cleaning done & on dryer setting."
Randy C.
DRYER WHIRLPOOL WGD95HEDW0 Making a bad noise found wheels squealing needs new wheels , REPLACED, job complete
William L.
REFRIGERATOR WHIRLPOOL WRF540CWBB01 "Found right FF gasket splitting at bottom corner, reshaped & replaced right door gasket. Checked door seal, gasket sealing as designed."
Rod H.
WASHER MAYTAG MVWX655DW1 Shimmies and shakesConfirmed Found leveling legs not on floor evenly..........adjusted and test op as designed
Rod H.
WASHER MAYTAG MVWC565FW1 No power when pts is depressed-Confirmed No power through control power led was out.Ordering spec order control; 1 W11162438 (cntrl-elec)...Returned to replace defective machine control. As designed operation returned with no leaks
Leon M.
REFRIGERATOR KITCHEN AID KRFF305ESS00 Cx states unit is not working properly.After running diagnostic check find that rail mullion holder is broken and floor is not even causing uneven doors ; ordrng 1 WP67003405 (block- piv)
Rod H.
DRYER MAYTAG MGDC215EW2 Pts switch will not start machine.Consumer Open thermal fuse discovered.............replaced tested as designs no gas leaks.; used 1 WP3390719 (THERMAL FUSE) from stock
Cesar H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced filter head checked good
Rod H.
REFRIGERATOR KITCHENAID KRFF507HPS00 Door never aligned when delivered by whirlpool.Confirmed Readjusted cabinet and aligned doors with no issues
Patrick C.
WASHER MAYTAG MVWB865GW Found lid lock not working. The latch doesn’t lock. Removed and replaced latch. Tested unit. All ops checked good
Rod H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Not maintaining cooling in either section.Sealed system leak. Ordering compressor and evaporator.Machine control not sustaining consistent power to product . There was no interruption in house power.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator), rqstng P&A on 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Dane K.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Upon arrival the air baffle would make a very loud noise when opening and closing. Removed and replaced baffle and tested unit. Unit functions normal now
Patrick C.
WASHER WHIRLPOOL WTW4855HW1 Will not spin. Checked errors found latch error. Verified failure and latch kept clicking. Removed and replaced latch. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found the unit having issues with a noise while in ops. Found something hitting condenser fan. Removed and tested unit. All ops cheeked good. Leveled for the customer
Enrique R.
WASHER WHIRLPOOL CAE2745FQ1 "Inspected whirlpool washer . Customer concerns , not working correctly . I found when starting a wash cycle , led lights up on rinse instead of sensing and coin chute switch is shorted , moisture got in it .; ordrng 1 W11126319 (coin chute)"
Isidore A.
OVEN JENN-AIR JGS8860BDP "Found oven bake igniter 74007498 weak removed bottom oven panel, removed old oven igniter and installed new oven igniter , test bake operation at approximately 350 degrees Fahrenheit, ok oven working at this time.Note oven model on range is different than actual number"
Randy C.
WASHER WHIRLPOOL WFW9600TW01 "Concern is start button gets stuck. Could not duplicate problem. Cx could not either. Per problem description she would need The Whole front panel. Part NLA referred to warranty. W10157776, Control panel no longer available."
Randy C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced compressor. Charged with 5.50 oz refrigerant. No leaks. . Colllecting for service call 115.00 job complete.
Randy C.
DRYER WHIRLPOOL WHD3090GW0 "Per client no heat. Cx said it took too long to heat. Kicking out of diagnostics cycle. Cannot define issue. Called techline. Per tech-line, Reset unit 60 seconds. Unplugged and rebooted but after still diagnostics won’t run. Was sent to a senior tech. Sr#7727084851. Senior tech. States it does take a while to heat up longer than usual. Thermal cup test passed. Per him this is normal for it to take longer than usual to heat up. Per tech diagnostics getting kicked out would indicate there are no error Per tech All ops normal. Explained to cx. Sr#7727061843. Documented with trade partners."
Patrick C.
DISHWASHER AMANA ADB1500ADS3 Found the unit having issues with not washing still. Diverter isn’t working. Needs new pump motor ; ordrng 1 W10902307 (pump&motor)
Aaron B.
REFRIGERATOR KITCHENAID KUDF204ESB00 "Called tech line Bruce SR#7727082639, moisture is accumulating in the fresh food section only threat section is only used for vegetable produce, and freezer section is cooling correct no issues or accumulation of ice anywhere , called tech line Hey said to check the back wall to see if the evaporator frost pattern was correct it is no problems found if you didn’t find any other issues to silicone the liner and that should take care of the issue advise the customer after we sealed up the loaner to go ahead and defrost the whole unit to make sure all the moisture accumulated is out and then turn the unit back on and test the unit to see if any moisture comes back up with no produce in the customers going to do so; used 1 WP482338 (ADHESIVE) from stock"
Aaron B.
RANGE MAYTAG MGR8650FZ0 "Verified receipt Checked operations unit is working as design, Per the owners manual it takes up to five minutes before the fan motor kicks on the unit preheat once it was up to temperature the fan motor was running correctly on convection bake you have to select convection bake for the convection bake fan to work customer understands this and properly instructed now"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ Unit not dispensing cubed ice only crushed. I tested unit and found solenoid not engaging for cubed ice. I removed auger box and found that the harness had come disconnected from solenoid most likely from temp expansion. I reconnected connector and secured. Tested unit. All tests normal.
Isidore A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Found freezer door skin warped, customer states installed in December 2019. Has slight blemish at bottom liner stalled tape repair kit 482395; rqstng P&A on 1 W10800798 (door-skin)"
Kevin M.
DRYER MAYTAG MGDC215EW2 Unit making loud noise while in use. I found failed rollers and a cracked belt causing noise. Removed and replaced rollers and belt. Tested unit. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit flashing f2e2 error code and touch pad is not responsive. Found short in touch pad. Ordering touch pad and main control. ; ordrng 1 W11157079 (console) and 1 W11305297 (cntrl-elec)
John B.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Replace the main controller, and the wire harness with the sensor in the evaporator fan motor inside the refrigerator section. The refrigerator tested good. Customer is happy with the repair."
Leon M.
DRYER WHIRLPOOL WGD9200SQ0 Called Whirlpool Tech Line Support Spoke to Andrew After running diagnostic check find that unit has bad power cube... SR 772729837; ordrng 1 WP3407228 (cntrl-elec)
Hector Z.
WASHER WHIRLPOOL WTW8500DC4 Customer concerned of washer not taking water and shutting Off. I set the unit in diagnostic and there was a F8E1 code (No fill). I ran a manual test and the cold water solenoid not dispensing water. Replaced the Water Valve (W11165546). Tested ok
John B.
REFRIGERATOR KITCHENAID KBSD602ESS01 "The freezer shelves, the wire shelves appear to be rusting through. The customer is concerned of chemicals getting on the food. I recommend replacing them possibly some type of fault with the material.; ordrng 2 W10759069 (shelf)s and 4 W10759084 (shelf-wire)s"
Michael M.
RANGE JENN-AIR JGRP548WP01 Killed power at breaker panel. Removed and replaced user interface control board WPW10145531Rebooted unit and ran bake cycle 350°Checked with thermal probe and unit reached target temp and maintained temp as designed through multiple timer cycles. Advised cx to test unit over weekend and report back if propblem with heating persist. All ops are as designed and Cx is happy job complete
Michael M.
WASHER MAYTAG MVWX655DW1 Cx states unit just stopped working and is not responding.Verified power to control green light is on but control is completely unresponsive.Replaced main control board W11116592Rebooted unit and ran auto service test and passed all cycles as designed. All ops are normal job complete
Hector Z.
OVEN WHIRLPOOL WOD77EC0HS01 Customer concerned of display going back to 02/01/20 multiple times.; schdld next appmnt for 2/7 FRI ! saved tckt
Jim S.
REFRIGERATOR BO KITCHEN AID KRFF507EWH01 Tested the three sensors the fresh food in the freezer evaporator and the pantry thermistor all tested good. I placed the unit in an eight hour defrost cycle. I put four screws in the fridge for the fabric cover. I properly placed the fresh food evaporator thermistor and zip tied it tight. Service request number 7727082232.
Jim S.
REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced faulty ice maker. Unit tested ok
George Y.
RANGE JENN-AIR JGRP430WP02 Installed regulator still broiler not functioning need to replace controls intermently broil functioning at times ok to order parts .; ordrng 1 W10311335 (burnr-brlr) and 1 W10789952 (panl-cntrl) and 1 W10888661 (cntrl-elec) and 1 WPW10145531 (cntrl-elec) and 1 WPW10464535 (cntrl-elec)
Francisco S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked unit found frost build up by ice maker cover. Checked gasket found no leaks. Found separator not making a good seal. Provided estimate which cx will consider and call back on, if she decides to move forward order separator."
George Y.
WASHER MAYTAG MHW3505FW1 F03 e01 found washer not draining need to replace drain pump ok to order part.; ordrng 1 WPW10605427 (pump-water)
Tyler F.
DRYER WHIRLPOOL LDR3822PQ3 "Customer stated that the front panel is not on. Found clip is missing installed clip, tested all works good at this time."
George Y.
RANGE WHIRLPOOL WOS51ES4EB01 Installed part still no power found connectors on wall burn out 220 breaker not supplying 220 customer to have electrician to replace breaker ok to order parts.; ordrng 1 W10803991 (cntrl-elec) and 1 W10803994 (cntrl-elec)
Rod H.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 someone from whirlpool was already out to repair and fixed already
Danny G.
WASHER MAYTAG WFW5090JW0 Door is locked and won’t start a cycle Replaced door latch and power unit up and will lock but won’t start a cycle Per service bulletin Technical Service Pointer #: W11395614ANeed to order timer Also advised client dryer needs to get removed when tech comes back ; schdld next appmnt for 2/12 WED !
Lance V.
WASHER WHIRLPOOL WTW8040DW4 "Fixed-replaced transmission/drum assembly, clutch. Ran calibration #52 passed. Test# 51 auto passed. No Leaks. Unit is now fully operational, working as designed"
Joe M.
WASHER WHIRLPOOL WTW5000DW2 Units control would not power on. Tested power cord found it was supplying 120 volts to control. Replaced control unit is now functioning as designed. Job complete.
Rod H.
LAUNDRY MAYTAG MVWB865GW0 Ref#7727086884 Kevin at wfcc techline;Problem code indicated communication btwn ui and machine control had failed display flashes out of norm illumination all LEDs flash during standby contacted tech line.Ordering ui and machine control.; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Joe M.
DISHWASHER MAYTAG MDB8989SHZ0 Units gasket was not sealing. Replaced gasket unit is now functioning as designed. Job complete.
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. No error codes found. Latch not in top all the way. Reinserted latch into top. Ran auto test cycle. Tested bulky/ sheets cycle. Fills, agitates, drains, rinses, and spins properly at this time. No leaks found at this time Complete."
James M.
WASHER WHIRLPOOL WFW5620HW0 "Water continually filling during rinse cycle and never stops on color cycle and regular cycle. Also unit has lo flo error on towels and bulky settings. Ordering acu, water inlet, will return when parts Arrive; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11322903 (cntrl-elec)"
Steven W.
WASHER MAYTAG MVWB835DW4 "Ran diagnostics. Had f2e1 error code. Cleared error code. Ran auto test cycle. Per customer softener and detergent are leaking out. Replaced dispenser drawer. Fills, agitates, drains, rinses, dispenses, and spins properly. Instructed customer not to overfill dispensers. Complete."
Isidore A.
OVEN MAYTAG CWG3600AAS13 "Found oven igniter open removed old igniter and installed new oven igniter. Test oven operation at 350 degrees Fahrenheit, oven working at this time."
Randy C.
REFRIGERATOR WHIRLPOOL KRFF300ESS01 Removed and replaced reservoir tested now dispensing water properly job complete
Joe M.
OVEN KITCHENAID KSGG700ESS1 Units control is causing unit to not stay on and gives error codes ordering parts.; ordrng 1 W11034208 (cntrl-elec) and 1 WPW10603096 (cntrl-elec)
James M.
MICROWAVE JENN-AIR JMW2430WS02 "Customer stated bulb wasn’t working but now is. Inspected unit, and could not duplicate problem. Unit working properly at this time and all lights working in both oven and microwave."
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found the unit not cooling, not verify leak, replace compressor and service valve change refrigerant and check condenser and refrigerator fan motors running normal ; pckd up 1 W10913906 (coupler 1/4)"
Steven W.
RANGE HOOD JENN-AIR JXW8530HS0 Fan is noisy. Found blower vibrating. Needs blower assembly.; ordrng 1 W11106377 (BLOWER ASSEMBLY )
Jonathan B.
WASHER MAYTAG MVWB865GW Replaced defective housing. Tested unit and is working properly.
Danny G.
WASHER MAYTAG MVWC555DW0 Unit won’t start a cycle Found power button stuck with panel Removed panel and reinstall push button .
Randy C.
OVEN KITCHENAID KODE500ESS04 "F3e3nfound-after removing meat probe unit still reads remove meat probe. Tested error code. Needs new probe meat, and am board. Scheduled for Wednesday. ; ordrng 1 W10801665 (cntrl-elec) and 1 W11179310 (cntrl-elec) and 1 W11220388 (jack-probe) and 1 W11245567 (blower)"
Danny G.
DISHWASHER JENN-AIR JDTSS246GS0 SR#7727083968Client to address any installation issues w/ manufacturer Called tech line and document call
Danny G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is not draining Found piece of foam inside drain pump housing Removed pump and cleared all foam Reinstall unit and ran a self test cycle unit completed with no issues and no leaks Advised client to run hot water at sink 1st then turn on dishwasher Advised client to use jet dry Unit is working properly
Danny G.
WASHER MAYTAG MHW8200FW0 client to cntct extended warranty.
Jim S.
DRYER WHIRLPOOL WGD9600TW1 Repaired control board. Unit tested ok
Cesar H.
WASHER WHIRLPOOL WTW7600XW2 Found tub seal failed caused water to get in to bearings damaging bearings also found splines on wash are stripped. Replaced wash plate and bearings all tested good
William L.
WASHER MAYTAG MVWB835DW0 "Replaced lid latch & console on unit, ran calibration, ran self diagnostics, unit operating as designed"
William L.
WASHER WHIRLPOOL WTW8500DC5 "Drained tub, Removed debris from drain pump freed up locked pump rotor, recalibrated unit, ran self diagnostics cycle, unit operating as designed."
William L.
WASHER MAYTAG MVWB865GW0 "F0E3, F2E1, F9E2, ran console test, Remove debris from drain pump rotor, recalibrated unit, ran self diagnostics, unit operating as designed.instructed cx not to overload unit."
Joe M.
DISHWASHER KITCHENAID KDTM354DSS5 Unit was constantly running vent causing it to make a noise constantly. After replacing vent assembly tested unit. Unit is now functioning as designed. Job complete.
William L.
WASHER MAYTAG MHW5630HW0 "Found door latch broken , not latching, ordered door latch for unit. This cx is a spa that only washing heavy towels.; ordrng 1 W11316250 (latch)"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed gasket tested working to spec
Erick S.
DRYER ELECTRIC WHIRLPOOL MVWB835DW0 Replaced part. checked operations in diagnostics with customer with no errors. Call is complete
Erick S.
WASHER MAYTAG MVWC565FW0 "Ran diagnostics, unit was not agitating. Noisy. Found cam was damaged, not allowing for proper actuator operation. Replaced cam and actuator. Checked ops. With customer, no errors at time of service. Job is complete."
Erick S.
RANGE WHIRLPOOL WVW53UC0FS1 Replace lights. Checked operations with customer. no errors at time of repair. Job is complete
Erick S.
REFRIGERATOR WHIRLPOOL IX7DDEXGZ000 Replace parts checked operations.no errors at time of service. Job is complete.
Cruz B.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "FIXED 4 FTC- found water leaking for ice maker during fill, found ice maker to have crack at mold causing water to leak, installed new part (ice maker) water filled mold, no leaks, allow 12-24 hrs for ice production, cooling and temps are working fine. Cx ok repair."
Joe M.
TRASH COMPATOR KITCHEN AID KUCS03FTSS ordered part.; ordrng 1 WPW10451270 (actuator)
Timothy J.
DISHWASHER KITCHEN AID KDTE234GPS "Checked for faults and ran a service test. Noted the filter has chunks of food waste in it. The unit has no faults. During the service cycle I found the wash power sounded weak. After the service cycle I checked the spray arms and found EVERY port on EVERY spray arm was clogged with food debris. The water temp was only 109f(120f is the expected temperature) there is no rinse aid in the dispenser . Called WPTS(7727084378) to explain what I have found and to see if this is covered. WPTS states this unit does not have a chopper assembly so removing chunks of food is the responsibility of the user. They could not comment on warranty coverage and directed me to trade partners. WPTP (7727084769) stated that this was NOT a defect with the unit , is a USAGE issue and therefore not covered by the manufacturer warranty."
Raymond D.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Call not confirmed, cx not paying service call."
Raymond D.
ALPHA MAYTAG MHW6000XW2 "Upon arrival cx states unit has multiple error codes and is not working. Tested and found door lock error, acu failed communication error, no water detected error. Door latch was out of range. This could cause issues with acu.. "
Dane K.
DISHWASHER WHIRLPOOL MDB4949SHZ1 Found unit leaking due to installation issue. Rectified installation issue and tested unit. Unit functions normal now
Kenneth M.
ICEMAKER KITCHENAID KUIC18NNZS0 Found unit not pumping water over nickle plate. Ordering recirc pump. Control. Water sensor connector corrosion. Rescheduled customer for Wednesday 2-12-20; ordrng 1 WPW10489122 (Recirc pump) and 1 WPW10485962 (Sensor) and 1 W11034363 (Board) and 1 WPW10511923 (Thermistor)
Raymond D.
REFRIGERATOR KITCHENAID KRSF505ESS01 Upon arrival cx states unit stops cooling intermittently during op and the freezer starts defrosting at this time temp is fine. Unit may be getting stuck in defrost mode. Ordering parts.; ordrng 1 W10822640 (cntrl-elec) and 1 WPW10388268 (cover-evap)
Andy H.
M/W OTR WHIRLPOOL WMH32519HV3 "Not heating, replaced mag and switch kit, diode tested unit working properly. Part # w11256462 , W10693025"
Raymond D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Upon arrival unit not cooling in RC. Evap frosted and air channels frosted. Warm air leak due to gaps in leaner and door. Needs controls liner sealed and door.; ordrng 1 LW10913113 (dor-fip) and 1 W11174836 (cntrl-elec) and 1 W11214887 (cntrl-elec)
Raymond D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Upon arrival unit motor is seized, no voltage from board, heater is shorted and harness burned. Needs pump heater control and harness.; ordrng 1 W10696509 (heater) and 1 W10899401 (harns-wire) and 1 W10904715 (cntrl-elec)"
Jonathan C.
MICROWAVE WHIRLPOOL UXL6036YSS0 Installed switch cover tested working to spec
Hector Z.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer was cconcerned of condensation in the freezer compartment. I checked the unit and I found gap in he freezer door gasket due to freezer door been too low, as well gaps all around in between the cabinet and the liner on both compartments. Removed freezer door and added a nylon washer to raise the door and adjust the gap, also sealed all gaps in the cabinet using Silicone Sealant (WP482338). Tested ok.; used 1 WP482338 (ADHESIVE) from stock"
Andy H.
WASHER WHIRLPOOL CHW9150GW0 Needs belt; ordrng 1 WPW10260319 (belt)
Joe M.
DRYER WHIRLPOOL MGDX655DW2 Replaced motor and dryer repair kit unit is now functioning as designed. Job complete.
Andy H.
REFRIGERATOR KITCHENAID KSSC48FTS03 Called techline 7727085878; ordrng 1 W10801766 (cntrl-elec) and 1 W10822580 (evap fan motor)
Alejandro C.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer refused repair, customer plans buy a new refrigerator, not collect money"
Jonathan B.
DRYER WHIRLPOOL WGD4950HW0 Found defective door seal. Replaced defective door seal. Tested unit and is working properly.
Andy H.
DRYER WHIRLPOOL WGD5000DW Not heating and gasket is bad; ordrng 1 W10906683 (seal-door)
Jonathan B.
DISHWASHER KITCHEN AID KODE500ESS04 Found defective handle. Fixed defective handle. Tested unit and is working properly.
Francisco S.
REFRIGERATOR KITCHENAID KTRA22EMSS01 "Checked unit found leak right at filter housing inlet hose ports. Ordering part and RS to complete call.; ordrng 1 WP2225521 (housing)"
Enrique R.
WASHER MAYTAG MVWB865GW0 "Inspected Maytag washer . Customer concerns , basket not leveled . Found front right suspension rod disconnected from cabinet . I secured the rod , leveled adjustable legs . All functions tested normal ."
Francisco S.
FREEZER KITCHENAID KRSC503ESS01 "Checked unit found gap on fc gasket. Removed excessive frost and heat treated gasket for proper closure. Also leveled doors, unit now checks ok."
Francisco S.
WASHER MAYTAG MHW5500FC1 Provided estimate for door sealed. Cx decline.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Found unit with the fridge door flying open and slamming into cabinet. Adjusted the feet and tested unit. Unit is now working properly. Customer approves
Enrique R.
WASHER WHIRLPOOL MVWP575GW0 "Inspected whirlpool washer . Customer concerns , not working . Found control not powering on . ; ordrng 1 W11212745 (actuator) and 1 W11411581 (CENTRAL ELECTRIC )"
Enrique R.
WASHER WHIRLPOOL WFW560CHW0 "Inspected whirlpool front load washer . Customer concerns , leaking .between door and cabinet . Need new bellow . ; ordrng 1 W11314648 (bellow)"
Irvin F.
DRYER AMANA NED4655EW1 X says the dryer is making a noise. Found the noise is a flattened roller. Installed dryer kit. All sounds normal.
Erick S.
WASHER MAYTAG MAH5500BWW Foundunit making loud noise due to bad bearing. Parts are no longer available in our discontinue. Cannot perform service. Job complete.
George Y.
DISHWASHER WHIRLPOOL WDT750SAHW0 Installed part tested check out ok complete no dents or dings cause by tech.
Cesar H.
REFRIGERATOR KITCHENAID KSSS48FMX01 Replaced inverter unit tested good.
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Confirmed a leak in the system compressor constantly running very hot and oiley substance. Confirmed will get sealed system tech out.
Chase F.
OVEN WHIRLPOOL WFG505M0BS3 "Cx states unit not getting hot to bake foods. Found ignitor only drawing 1 amp, ordering ignitor and rescheduling for Tuesday per cx request. ; ordrng 1 W11176454 (IGNITOR)"
Erick S.
DRYER KITCHEN AID KGHS02RWH2 Stall new burner assembly. Retested and unit is now heating on all cycles. Job complete
Chase F.
WASHER MAYTAG MVWX655DW1 Found noise coming from stripped cam. Ordering part for repair. Scheduling for next Friday per cx request and availability.; ordrng 1 W10721967 (CAM)
Tom R.
WASHER WHIRLPOOL WTW8040DW4 "Installed Drain Pump, ran diagnostic tests, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Erick S.
REFRIGERATOR AMANA ASD2575BRW01 "Verified water dispensing, found broken water filter housing. Not holding filter in place. housing needs to be replaced.; ordrng 1 W10862456 (housing)"
Tom R.
WASHER MAYTAG MVWB865GW0 "Installed Housing, visual confirmation of water trail starting at Valve and Housing, ran diagnostic tests, check okay, no leaks detected. Ran Recalibration Cycle, check okay, no error codes. No damage to unit or home from tech, job complete."
Raymond D.
COOKTOP KITCHENAID KCGS550ESS01 Cx was using cooktop. Unit too hot to work on. Need to reschedule.; schdld next appmnt for 2/10 MON !
Tom R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed Standpipe, Float, and Gasket, ran unit, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Tom R.
REFIRGERATOR KITCHENAID KRFC300ESS03 "Found air leak in FC Door, attempted to reposition door, no change, order Door Gasket. Found Door not sitting properly in position ,attempted to reposition, no change. Order Glide X 2 and Laef and Right Rack./Gasket - (W10571967) GreyGlide - (WP13055901) X 2Left Rack - (W10516605)Right Rack - (W10516604); ordrng 1 W10516604 (rail) and 1 W10516605 (rail) and 1 W10571967 (frz door gasket (gr)) and 2 WP13055901 (slide)s"
Isidore A.
DRYER WHIRLPOOL WHD3090GW0 "Bruce SR#7727087337 . Found no codes F0, dryer appears to never run. Test heat ok. Filter and water reservoir empty. Customer instruct dryer needs to be run with load cycle usually over 1.5 hours to 3 hours normal with full load."
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed new solenoid. Ice now coming out very smooth. All ops testing normal. Unit now working by design. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found connector to auger motor came loose. Reconnected and secured. Tested. Unit now dispensing ice with no problems. All ops now testing normal. Job complete.
Chase F.
WASHER MAYTAG MVWB765FW3 "Removed agitator assembly, removed clothes stuck underneath. Installed agitator now sitting properly. Tested unit. All ops now testing normal. Job complete."
Jim S.
RANGEHOOD KITCHEN AID KVUB606DSS3 Unit was exchanged by Urners
Chase F.
WASHER MAYTAG MVWB765FW3 "Needing agitator seized to shaft, ordering part for repair.; ordrng 1 W11161960 (AGITATOR )"
Enrique R.
REFRIGERATOR WHIRLPOOL WRF325FDAM04 Whirlpool refrigerator . Ice maker stopped working ( shorted ) . Installed new ice maker . All functions tested normal . No leaks .
Enrique R.
WASHER WHIRLPOOL WFW95HEDC0 Installed new central electric . All functions tested normal . No leaks .
Enrique R.
WASHER MAYTAG MVWC465HW2 Installed ring-tub . Tested it on rinse & spin cycle . All functions tested normal . No leaks at time of service .
Dane K.
WASHER MAYTAG MVWX655DW1 "Upon arrival the unit was not spinning correctly. Found the unit with a strict hub nut. Could not remove the wash plate from the hub. Will have to break wash play and change transmission because the flange of the wash place is seized onto it. It would need a new transmission, wash plate, half drive. Customer declined estimate"
Chase F.
WASHER WHIRLPOOL WTW8000DW5 "Found bad gearcase making loud noise when agitating, ordering parts for repair. Pls request DL.; ordrng 1 W10752283 (WASHPLATE) and 1 W10811956 (GEARCASE)"
Raymond D.
MICOWAVE WHIRLPOOL WMHA9019HN1 Installed door. Tested un8t. Unit functions as designed.
Tyler F.
MICROWAVE KITCHEN AID KMBS104ESS02 Customer stated that the cancel button is not working. Removed and replaced console tested all works good at this time.
Tyler F.
REFRIGERATOR JENN-AIR JF36NXFXDE00 Customer stated that drain is leaking in fridge. Removed evaporator cover and per tech line ran weed eater line from top to bottom to clear obstruction. File number 7727086384. Customer will call back if issue persists.
Cesar H.
REFRIGERATOR WHIRLPOOL WZC3115DW01 Failed compressor pulling 9 amps and tripping overload motor will not turn rerouted for compressor ; ordrng 1 WPW10507886 (compressor)
Danny G.
DRYER WHIRLPOOL WGD5000DW3 Unit won’t heat and stop working Found blown fuse and broken door latch Replaced latch and fuse Reinstall unit and dryer is starting a cycle and heating properly
Tyler F.
REFRIGERATOR KITCHEN AID KSSC48QVSO5 Door has dent at the top reordering door. Call customer 30 min before to be there.; ordrng 1 W10579386 (door-skin)
Tyler F.
WASHER WHIRLPOOL MVWX655DW1 Customer stated that the unit will not spin or agitate. Found shaft on motor has dropped and jammed. Ordering motor. Part is covered under ten year customer to pay service call and labor.; ordrng 1 W11026785 (motor-drve)
Steven W.
M/W OTR KITCHENAID KHMS2040WSS0 "Has door open error on display. Unable to access plug due to it being behind venting. Found worn interlocks and micro switches.Needs interlocks and micro switches. W10211972, W10211973, W10211974, WP8206419, and WPW10156813."
Andy H.
WASHER WHIRLPOOL WFW6620HW0 Needs feet; ordrng 2 W10888529 (feet-lvlng)s
Danny G.
OVEN WHIRLPOOL RBS305PDQ8 Broken heat bake element and not heating Need to order parts Auth code is covering trip and labor Parts 119.74Will collect payment on return visit ; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10207397 (element)
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 No cool; ordrng 1 W10843121 (filter dryer)
Chase F.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "F6e4, inspected a dishwasher Cx STATES unit not draining. Found float switch stuck open. Removed object from float switch. Dispenser not latching not allowing for soap to be used. Ordering dispenser scheduling per cx request. ; ordrng 1 W10861000 (DISPENSER)"
Isidore A.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Found evaporator fan motor 2315539 not turning. Defrost Drain line is back up. Freezer is frozen ordering W10902214 thermistor and W10646206 harness and control W11176863; ordrng 1 2315539 (fan motor) and 1 W10646206 (harns-wire) and 1 W10902214 (thermistor) and 1 W11176863 (CONTROL)
Michael M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cx states water leaks from ice container area inside RC door. Freezer temps too warmCx put temps to 35°/-2° and states u it started making ice again. Condenser coils are clear.Checked freezer temps with thermal probe and is currently @ 9°Removed lower rear panel and found compressor extreamly hot cannot place hand on comp. Evap fan is not running. Ran service test 4 and could not engage compressor or condenser fanCalling techlineSR#7727068897While on phone compressor and condenser fan came onChecked RC temp and is at 42°Amp draw from compressor 1.16 a,pLow side leak verified by techlineOrdering compressor kit W10832994; ordrng 1 W10832994 (COMPRESSOR)"
William L.
DISHWASHER KITCHEN AID KDTM354DSS5 "Found housing ( buttons to rise rack) not functioning properly, ordered housing parts; ordrng 1 WPW10546503 (adjuster) and 1 WPW10588164 (housing) and 1 WPW10588165 (housing)"
Cruz B.
WASHER MAYTAG MHW5630HW0 "File # 7727073615- whirlpool tech line said to replace the UI and cntrl elec, found f8e1 valve failure, valve has recently been replaced, tech line said it’s a soft ware issue, ordering parts per whirlpool. ; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"
Cruz B.
OVEN WHIRLPOOL WEG750H0HZ0 "File # 7727074605 whirlpool tech line said to replace the main wire harness, fan motor, spark module, unit is still not working properly bake igniter clicking, not keeping temp, UI is glitching, unit is getting proper voltage 120v, ordering parts per whirlpool.; ordrng 1 W11048093 (fan-convct)"
John B.
OVEN WHIRLPOOL WFC150M0EW4 "F9 code is soon as the range is turned on. There is not 240 Volts going to the range. Informed the customer that there is not enough power going to the range, the surface burners do not even turn on the heat. The proper power has to be supplied before we can go any further."
Cesar H.
REFRIGERATOR MAYTAG MF12570FEZ00 Failed ice maker it will not cycle ice maker has power to it. Replaced ice maker new unit cycled and filled with water all tested good ; used 1 W10882923 (ICEMAKER) from stock
Michael M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Ice dispenser motor is not working again. Ice door chute ops as designed.Killed power and repLced motor W11202789Rebooted unit and tested ice dispenser and now ops as designed on both crushed ice and cubes ice. Job complete
Michael M.
OVEN WHIRLPOOL WOS51EC0HS01 Cx states f8E0 fault blower fan is not running. Removed u it from wall and replaced blower W11248652Rebooted unit and started bake 350°Used thermal probe and u it reached target temp. All ops are normal job complete
Michael M.
WASHER WHIRLPOOL WTW5000DW0 "Cx states that unit will not spin , Tub spins freely by handF7E1-basket speed faultF0E5-off balChecked belt and hlower harness connections and all are as designed. Cleared faults ran auto service test and unit fills, drains and agitates as designed.job complete"
Raymond D.
REFRIGERATOR KITCHENAID KBFN506ESS01 "Replaced shim hinge and spring. Installed service pointer kit. Tested, at this time no noise has been heard with over 100 door open and close cycles. Cx will call back if problem persists."