Near Clovis, CA 93619
Ethan Shrum
Job Details:
09/04/2018
whirlpool washer WED6600VW0
Upon arriving to the customers home and found that the customers unit was not functioning had a F1 code meeting new control customer did not want to spend that amount of money to fixing it he rather just purchased a new job complete.
Near Clovis, CA 93612
Chris
Job Details:
09/04/2018
amana dishwasher ADB1400AGS1
Customersstates that their new dishwasher was not draining. First to make sure pump motor came on what you did. Then look underneath sink to check plumbing found whoever installed dishwasher plugged it directly into garbage disposal without removing the plug therefore water had nowhere to go. I went ahead and removed hose and put it into sink and then ran drain which then pump water out of dishwasher. I cycled washer to test for proper function everything tested good. Informed customer he needs to contact Home Depot or whoever installed it to put The proper drain vent kit and punch the hole out in the garbage disposal so it drains properly. Besides that all functions are good with dishwasher itself. Job complete.
Near Clovis, CA 93619
Chris
Job Details:
09/04/2018
maytag refrigerator MSB27C2XAM00
On today’s visit customer had concerns about cooling and ice buildup in refrigerator compartment. I found refrigerator to be cooling properly everything was functioning normal but I did find is that the refrigerator door was not sealing properly causing Warm air to come in and build frostAlso noticed top of door is coming apart. Ordering parts pending authorization; ordrng 1 LW10397050 (dor-fip ms) and 1 WPW10170766 (nameplate),On return visit removed defective door and replaced with new one installed existing handle and Inner shelving. Also installed name plate. Door now Shots and seals properly. Job completed
Near Fresno, CA 93701
Chris
Job Details:
09/04/2018
frigidaire refrigerator FFTR1821QB5
On today’s visit replaced broken handle on refrigerator door also checked condenser fan for proper function. Checked out good. Customers other issue was freezer door frame was hot to the touch. Informed customer There is a mullion heater there that it supposed to be warm. Everything checks out good. Job complete
Near Fresno, CA 93705
Chris
Job Details:
09/04/2018
whirlpool refrigerator WRX735SDHZ00
Ice is only coming out crushed instead of cubed. Upon arrival I pulled ice container out noticed the gate Is Defective on ice container. Therefore causing issues customer is experiencing plus ice falling out through dispenser when not being used. Ordering new ice container; ordrng 1 W11185686 (CONTAINER ), On return visit removed and replaced defective ice container. Tested for proper function everything checks out good.
Near Fresno, CA 93705
Chris
Job Details:
09/04/2018
WHIRLPOOL DISHWASHER WDT730PAHZ0
Customers states that dishwasher is not draining properly and had concerns about operations. On arrival found water sitting at the bottom of dishwasher. I found drain loop was somewhat kinked not allowing water to flow through. Also found for an object inside pump motor propellers. Fix all issues cycled Dishwasher twice all functions tested good now. Job complete
Near Fresno, CA 93711
Chris
Job Details:
09/04/2018
WHIRLPOOL WASHER WTW7040DW1
Customer saying Washer was not finishing cycles and also close were coming out wet. I first entered washer into diagnostics received multiple codes dealing with off-balance over suds and long drain error codes.I found drain hose to be about 16 inches down drain pipe so I corrected that issue. I then ran test 52 to calibrate unit and then ran test 51 to test all functions. Everything checks out good no error codes reappeared. Informed customer on proper loading procedure and function of wash machine. Job complete
Near Fresno, CA 93728
Irvin
Job Details:
09/04/2018
frigidaire freezer LGHB2867PF5
Unit gasket is torn. Confirmed issue. Replaced gasket 5304501270/gasket. Informed Customer to leave door closed at an hour so seal can form. All ops normal.
Near Fresno, CA 93711
Irvin
Job Details:
09/04/2018
kitchenaid wine cooler KUWL204ESB00
Customer says the unit is making loud noises. Removed and replaced the motor-evap. Inspected the unit, all temps normal fans operational now. Powered off and on to check startup, normal. used 1 W10854409 (MOTOR-EVAP) ; Job Complete
Near Fresno, CA 93722
Irvin
Job Details:
09/04/2018
MAYTAG WASHER MVWB835DW3
Customer says washer damaged cloth after was removed from the washer. The unit was loaded mixed on normal cycle. Explained to Customer to use either deep water wash or delicate cycle. Load unit properly for proper performance. CUSTOMER INSTRUCT. ; Job Complete
Near Merced, CA 95348
Douglas
Job Details:
09/04/2018
maytag dishwasher DWU5912AAE
nit is leaking water through gaskets. Unit needs gaskets; ordrng 1 WP902894 (gasket) and 1 WP99002003 (ring-o),Remove and replace gaskets unit is working properly; Job Complete
Near Merced, CA 95348
Douglas
Job Details:
09/04/2018
MAYTAG WASHER MVWB835DW3
Unit making a grinding noise due to unit being on drain pan motor is hitting drain pan when unit is full adjusted legs out motor no longer hits drain pan unit is working; Job Completed.
Near Atwater, CA 95301
Douglas
Job Details:
09/04/2018
whirlpool freezer GI6FARXXB06
Unit leaking water from freezer found unit needed upgraded drain line removed and replaced drain line cleared ice from unit unit is not working properly; used 1 W10619951 (TUBE DRAIN) Job completed.
Near Turlock, CA 95380
Douglas
Job Details:
09/04/2018
whirlpool refrigerator WRS325SDHZ00
Icemaker making a thumping noise fan gears stripped on ice maker noise is caused by unit trying to spin gears removed and replaced ice maker unit is working properly; used 1 WPW10300022 (ICE MAKER) Job complete
Near Modesto, CA 95350
Cruz
Job Details:
09/04/2018
WHIRLPOOL WASHER WTW5000DW1
Lid latch is not working, just makes a clicking sound, I then removed old latch and installed new latch from SP (w10838613) into unit, tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked ck for codes found none as well no leaks, Job complete used 1 W10838613 (LATCH)
Near Ceres, CA 95307
Cruz
Job Details:
09/04/2018
whirlpool refrigerator WRF757SDEE01
I Inspected unit. Found ice buildup in both sections at evap cover and coils, customer has unit turned off at the moment, ordering parts 2 motor harness, support, for unit. ; ordrng 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support), nstalled new parts (motor evap, harness wire, support) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair.
Near Manteca, CA 95336
Cruz
Job Details:
09/04/2018
kitchenaid dishwasher KDTE104ESS1
Removed rack supports , found broken plastic clip on support, soap dispenser missing gasket, ordered soap dispenser & support part, cx told parts are rack parts are covered, Called Andrew, as per Andrew, need s code on parts, collected service fee only for job. $ 115.00, credit card, cx not charged for part at this time.; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10546503 (adjuster), Installed new parts (adjuster, dispenser) into unit. I then tested unit in a diagnostic test mode it completed wash drain dried ck for codes found none as well no leaks cx ok repair.
Near Tracy, CA 95304
William
Job Details:
09/04/2018
whirlpool dishwasher WDTA50SAHZ0
Found code F2E2,reseated wire harness for ui console, ran self diagnostics, unit operating as designed. Job complete.
Near Salida, CA 95368
William
Job Details:
09/04/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM
Defrosted ice bucket assy., Checked ice shoot door for proper sealing, re- installed ice bucket assy.. Tested ice dispensing functions, crushed & cubed, Tested ok. Job complete.
Near Oakdale, CA 95361
William
Job Details:
09/04/2018
whirlpool refrigerator WRF535SMBM00
Found unit very unlevel, Leveled fridge , ice maker leaking from mold due to being out of level, raised front of unit over 3/4 inch with customer, ice maker producing ice as designed.; Job Complete.
Near Moreno Valley, CA 92553
Kevin
Job Details:
09/04/2018
whirlpool washer WFW7590FW0
Bolt for rotor broke off inside basket shaft and rotor broke into pieces under high speed. Unit will need rotor, outer tub assy and screws. Allow 2 hours on return. Send 2nd man. Please get autho for 2nd man. 4 job count. ; rqstng P&A on 3 WPW10253476 (screw)s and 1 WPW10253477 (screw) and 1 WPW10453673 (rotor) and 1 WPW10737541 (tub-outer), Removed and replaced outer tub assy, screws and rotor. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details:
09/04/2018
whirlpool refrigerator WRF767SDEM01
Found freezer temps a little warm and ice production in both ice makers slowed way down. I found ice across top of freezer evap blocking airflow and full frost pattern. Looks like it short defrost cycle. I removed and replaced bi metal, defrosted evap and fixed sagging heater on right side. Tested unit. All tests good. ; used 1 WPW10225581 (BIMETL-DEF)
Near Riverside, CA 92508
Kevin
Job Details:
09/04/2018
KITCHENAID REFRIGERATOR KRFC302ESS00
Customer tried to pull ice bucket out and it was stuck not allowing customer to remove ice. I found that the ice buck tracks were stuck and froze. I had to defrost tracks and correct track position. Tested unit. All tests good. ; Job Completed.
Near Highland, CA 92346
Daniel P.
Job Details:
09/04/2018
whirlpool refrigerator WRS571CIDM01
Customer states water filter got stuck. Ordering water filter housing. Early appointment.; ordrng 1 WPW10394053 (housing), ,installed new filter housing verified operational all ok call completed.
Near Rialto, CA 92376
Daniel P.
Job Details:
09/04/2018
KITCHENAID DISHWASHER KFGU766VSS03
cooktop center burner not working found no gas through valve and orifice holder warped needs valve and orifice holder will order.; ordrng 1 W10617290 (holder-orf), 88.82, 1 WP8287058 (valve-gas), Replaced center orifice holder and gas valve tested all ok call completed.; Job Completed
Near Rialto, CA 92377
Daniel P.
Job Details:
09/04/2018
maytag range MEC7430BS00
cooktop right front element stays on in off position smoke from cooktop , found shorted switch causing element to overheat , will order switch and element , cust to remove cooktop to service it’s on granite and very tight fit .; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434447 (switch-inf), installed new switch and element tested checks ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details:
09/04/2018
whirlpool microwave WMH53520CS5
Customer states microwave intermittently giving door error , found door switches heat damaged and interlock cracked replaced and tested all ok call completed.
Near Fontana, CA 92336
Daniel P.
Job Details:
09/04/2018
whirlpool washer MVWX500XW0
washer will not run door will not lock, found failed doorlock circuit in main control board estimate declined, call completed. Job Cmpltd.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
09/04/2018
maytag washer MVWB765FW0
unit is leaking. Found hot water fill hose is leaking from hose. Advised customer that hoses are not part of the warranty. Showed hose was tight to customer and showed leak was not a result of part that was replaced. Job complete
Near Claremont, CA 91711
Tyler
Job Details:
09/04/2018
whirlpool dryer WGD85HEFC0
Customer states door has moisture inside. Checked door found that it is scuffs on the outside of door. Let customer know that cosmetic is not covered. All works good at this time. Job complete.
Near Upland, CA 91784
Tyler
Job Details:
09/04/2018
kitchenaid refrigerator KSSC36QTS08
unit is still not cooling in the freezer. Ordering controls not in stock.; ordrng 1 WP2318054 (cntrl-elec) and 1 WPW10427079 (cntrl-elec), replaced both controls. Customer will monitor unit for the next few days.; Job Complete
Near Claremont, CA 91711
Tyler
Job Details:
09/04/2018
ikea dishwasher IUD8555DX4
unit is leaking. Customer video shows leaking from sump seal. Ordering sump assembly not in stock.; ordrng 1 W10904995 (pump&motor), Removed and replaced sump assembly. Cycle tested no leaks at this time. Customer will run a cycle to see if unit leaks at the end of the cycle.
Near Pomona, CA 91768
Tyler
Job Details:
09/04/2018
whirlpool washer WFW7590FW0
unit is still giving error code. Removed and replaced pressure switch hose. Tested all works good at this time. Customer said this is the 2nd unit that has the same problem. Called trade partner team to document that customer most likely is using too much soap which is causing error code. All parts have been replaced for that error code
Near San Dimas, CA 91773
Tyler
Job Details:
09/04/2018
whirlpool oven J9855VUV
Customer states unit is not heating on the upper oven. Found display board has voltage but is not accepting selections and no display. Control has been discontinued and is no longer available. Job Completed.
Near Glendora, CA 91740
Tyler
Job Details:
09/04/2018
whirlpool refrigerator WRX735SDBE02
Customer states there is snow in freezer and condensation in fridge. Found produce is not properly stored and freezer may not have been closed. Set temps for customer and showed customer about produce. All works good at this time.
Near Azusa, CA 91702
Tyler
Job Details:
09/04/2018
maytag dryer MGDC465HW0
Found loose connection at thermal cutoff. Fixed and tested all works good at this time.; Job Complete
Near La Verne, CA 91750
Tyler
Job Details:
09/04/2018
maytag dishwasher MDB4949SDZ0
unit will not drain. Customer just installed dishwasher and garbage disposer. Plate was not knocked out of disposer. Instruct customer to knock plate out. All works good at this time.; Job Completed.
Near La Puente, CA 91746
Stephen
Job Details:
09/04/2018
maytag dryer MGDB765FW0
Ran diagnostics. Had f2e1 error code. Cleared error. Found intermittent starting. Needs UI harness.Found door seal fell off. Replaced door seal. Order UI harness.; ordrng 1 W10906300 (harns-wire) Replaced UI harness. Tested several times. Dryer is starting properly at this time. Pre-ID parts not needed. Tumbling, heating properly. Complete.; Job Complete
Near Los Angeles, CA 91423
Isidore
Job Details:
09/04/2018
JENNAIR DISHWASHER JDB9200CWS1
Found 64 float switch over fill 63 over suds or air in pump.Verified over suds customer instruct. Job Complete.
Near Beverly Hills, CA 90210
Isidore
Job Details:
09/04/2018
kitchenaid cooktop KXD4630YSS1
Found retractable vent down draft filters removed, vent stuck in down ordering switch W11097349 and control WPW10421481; rqstng P&A on 1 W11097349 (covr-swtch 46.04) and 1 WPW10421481 (cntrl-elec 303.65), Removed down draft motor for access to vent manually raised, reinstalled filter and motor and test ok downdraft working at this time, Job completed.
Near Victorville, CA 92392
Cesar
Job Details:
09/04/2018
frigidaire refrigerator LFHG2251TF0
Sealed system leak low side it’s a single evap unit ordering evap low side pressure at -19 psi high side at 50 ; ordrng 1 242044503 (evaporator) and 1 242047603 (dryer-filter), , Replaced evap recharged system all checked good ; used 1 CD8404 ([Alt for AF1200])
Near Barstow, CA 92311
Cesar
Job Details:
09/04/2018
maytag refrigerator MFI2568AEW
Removed ice bucket all tested good. Job completed.
Near Barstow, CA 92311
Cesar
Job Details:
09/04/2018
frigidaire refrigerator FFSS2614QP4A
Found ice bucket has more broken parts than what was ordered. Also found unit s not making ice or dispensing water, tested and found primary valve ohms shorted has damaged diode on harness, also customer complaint of temps not being right found center divider was to hot to touch indicating bad air circulation thru condenser found condenser fan motor not turning and fan blades crumbling in to dust. Routed for fan motor fan blade ice bucket valve and valve harness ; ordrng 1 241639501 (blade,condenser fan) and 1 241860803 (ice container asm) and 1 242018301 (CONDENSER MOTOR) and 1 242019502 (harness-wiring) and 1 242252702 (valve), , Replaced failed components tested unit all checked good at this time ; Job Completed.
Near Barstow, CA 92311
Cesar
Job Details:
09/04/2018
amana washer NTW4516FW1
Found lint build up in the pump not allowing water to flow out cleared build up off pump and all tested good. Job completed.
Near Apple Valley, CA 92307
Cesar
Job Details:
09/04/2018
maytag washer MVWB835DW3
Long fill found failed primary cold water valve has power will not open to let water in ; ordrng 1 W11165546 (VALVE ), Replaced valve unit tested good. Job complete
Near Apple Valley, CA 92308
Cesar
Job Details:
09/04/2018
whirlpool refrigerator WRT541SZDW00
Customers issue is that freezer had major frost buildup all over the inner door shelving in top and bottom of freezer. I found the freezer door gasket is defective Allowing warm air in Causing icing up issues. I pulled back panel off freezer coil. Put refrigerator and defrost heaters came on. It was kind a hard to tell if maybe it was overloaded with food because it was empty when I got there. I do know for a fact freezer door gasket is bad though; Replaced cover and tower checked good ; Job Complete
Near Monterey Park, CA 91755
Francisco
Job Details:
09/04/2018
whirlpool microwave
Checked unit unable to locate a model and serial #. Attempted to repair unit checked door switches; line fuse everything was fine. Unable to troubleshoot further because I do not have technical info. Collected service call fee.
Near Rosemead, CA 91770
Francisco
Job Details:
09/04/2018
whirlpool dryer WGD5700VW
Checked unit upon arrival found squeaky belt pulley. Removed and replaced part listed 4392065 (DRYER REPAIR KIT) tested ops unit now working as intended.; Job Completed.
Near Arcadia, CA 91007
Francisco
Job Details:
09/04/2018
whirlpool dishwasher WDP370PAHW0
Checked unit it was not draining properly. Inspected further found a malfunctioning check valve on drain hose removed and replaced parts listed unit now working as intended. Sr#7722665166; Job Complete
Near Pasadena, CA 91107
Francisco
Job Details:
09/04/2018
kitchenaid oven KEBU208SSS03
Customer states there are different issues on oven. Her upper oven displaying faults when using the steam cooking option. And temp meat probe being off by 15 degrees. Found exposed wire on meat probe jack. Contacted tech line to help troubleshoot unit as customer already had another service provider make multiple attempts to repair the unit. Tech line advised to replace broiler and probe jack. Make this a 4 call count please.Sr#7722618216 Error codes displaying on upper unit only. F7e0, f7e2, f7e1Other service provider stated they replaced the following components:Broiler, Pressure, Water valve, Broiler appliance manager ; ordrng 1 8186352 (broiler) and 1 W10150011 (jack-probe) and 1 WP9755542 (probe-meat), Removed and replaced parts listed, asked customer to use oven and report any issues as unit was failing when it was used for over 30 mins or so.; Job Completed.
Near Altadena, CA 91001
Francisco
Job Details:
09/04/2018
ikea dishwasher IUD7555DS2
Checked unit found dispenser door not locking on the close position. Took it apart found gasket on door out of its track re positioned gasket and door now works as intended. Ran diagnostics found no error codes unit cycled through successfully. ; Job Complete
Near Thousand Oaks, CA 91360
Aaron
Job Details:
09/04/2018
WHIRLPOOL DISHWASHER KDPE234GPS
Unit wash module assembly was not functioning even though power was there replace the pump and motor assembly W10876537 (PUMP-DRAIN) tested operations unit is working as designed now; Job Completed.
Near Oxnard, CA 93033
Jesus
Job Details:
09/04/2018
whirlpool refrigerator WRF535SMBM00
Customer states that unit is not making ice. Checked unit and jumped out icemaker. Icemaker not cycling. Ordered part; ordrng 1 W10884390 (icemaker), Removed ice maker has installed new. Cycled icemaker and tray has water. Unit is. Now woking as design. Job complete.
Near Oxnard, CA 93033
Jesus
Job Details:
09/04/2018
whirlpool refrigerator WRT138FZDW00
Customer states that unit is freezing vegetables. Per service pointer going to replace the control box. Ordered part. Removed control and installed new control. Unit is woking as designed. Customer has so much food packed on both compartments that their is no air circulation. Unit is absorbing all the moisture and creating condensation inside.
Near Camarillo, CA 93012
Jesus
Job Details:
09/04/2018
KITCHENAID DISHWASHER KDTE704DSS0
Customer states that unit is not woking. Checked unit and found the daily not working. Checked the outlet for power and it’s has 118 vac. Removed panel and checked the voltage to control board and it’s good. Found the panel control shorted out and not communicating with control. Ordering parts. Parts are cover under the 60 month extended warranty; ordrng 1 WPW10537425 (panel-cntl), Customer states that unit is not woking. Checked unit and found the daily not working. Checked the outlet for power and it’s has 118 vac. Removed panel and checked the voltage to control board and it’s good. Found the panel control shorted out and not communicating with control. Ordering parts. Parts are cover under the 60 month extended warranty. Removed front panel and UI panel. Installed new panel and assembled unit. Ran diagnostics and passed. Unit is now woking as designed.
Near Thousand Oaks, CA 91320
Jesus
Job Details:
09/04/2018
maytag washer MVWB855DW0
Customer rejected service because husband was very specific that the lid was broken. 805-341-9422; ordrng 1 W11256781 (LID), Customer states that unit lid is cracked. Checked unit and found the left side hinge of lid cracked. Gave customer quote for labor and call approved. Removed broken lid and installed new lid. Tested lid lock assembly and it works. Unit is working as designed
Near Camarillo, CA 93010
Jesus
Job Details:
09/04/2018
maytag washer MVWB835DW2
Customer states that unit is not filling. Ran diagnostics and found error codes. Ran manual test and found the valve not working. Ordering part. F3-E2F8-E1F2-E1; ordrng 1 W11165546 (VALVE), Customer stats that unit is not filling. Ran diagnostics and found error codes. Ran manual test and found the valve not working. Ordering part. Removed UI panel and disconnected hoses. Removed a leave and installed new valve. Assembled unit and ran diagnostics passed. Unit is now woking as design.; Job Complete.
Near Oxnard, CA 93036
Jesus
Job Details:
09/04/2018
whirlpool refrigerator WRS321SDHZ01
Customer states that unit is freezing food in refrigerator. Checked unit and found the diffuser not closing. Removed diffuser W11236848 (diffuser), installed new one and tested. Unit is now woking as design.; Job Complete
Near Oxnard, CA 93036
Jesus
Job Details:
09/04/2018
kitchenaid refrigerator KBFN502ESS01
Customer states that unit door is hinge is making noise. Checked unit and found the cam skipping and making a noise. Removed cam and placed shim per instructions. Assembled unit and tested. Unit is now woking as designed; Job Completed.
Near Oxnard, CA 93030
Jesus
Job Details:
09/04/2018
whirlpool refrigerator WRS325FDAM02
Customer states that unit is leaking. Checked unit and did not find any leaks. Customers concern was that the ice would stay in the shut and eventually melt and leak on unit. Also that the icemaker only crushes ice. Removed bin and readjusted the arm control. Placed bin back and tested. Unit is woking as design.; Job Completed
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
09/04/2018
maytag washer MVWX655DW0
Customer states washer not draining. Checked unit and found stuck drain pump. Charged customer for service call. Customer needs time to decide if they do the repair.
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
09/04/2018
whirlpool refrigerator WRB322DMBM00
Customer states no ice production. Checked unit and found stuck ice maker not going into the cycle, also very low water pressure.; ordrng 1 212643 (sealer-gum) and 1 482338 (adhesive) and 1 W10884390 (icemaker) and 1 WPW10498976 (valve), Replaced ice maker and water valve. Sealed. Tested ok. Job complete
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
09/04/2018
whirlpool washer WTW8900BC0
Customer complaints of an UL code ( Unbalanced Load ). Checked unit and found worn out suspension and worn out bearing. Customer declined estimate. Job completed
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
09/04/2018
whirlpool oven IBS550PWS00
Customer states oven completely dead after a self cleaning. Checked unit and found both thermal fuses open (Control panel thermal fuse and oven shut down fuse), ordered kit #W10625528 by Service Pointer W1064961, cooling fan motor and door gasket. ordrng 1 W10625528 (thrmst-fix) and 1 W10810687 (blower) and 1 W10877014 (gaskt-door) , Replaced both TOD, cooling fan and door gasket. Tested ok, Job Complete
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
09/04/2018
whirlpool refrigerator WRT1L1TZYW01
Customer states refrigerator doesn’t want to start. Checked unit and found stuck cold control. Replaced thermostat. Tested ok.; Job Compled
Near Los Angeles, CA 91367
Michael
Job Details:
09/04/2018
whirlpool refrigerator WRS588FIHZ00
Customer states unit is freezing their vegetables. Icy condition inside fresh food cabinet.Tech does not see any ice build up. Confirmed with R1 needs diffuser and thermostat. R1 ordered parts, Removed diffuser and old part does not match new part. Incorrect diffuser sent with tech.Ordered new diffuser p/n W11164593Return Thursday 8/30/18 8-12 preferred.; ordrng 1 W11164593 (DIFFUSER), Removed and replaced diffuser. Used service test #3 to operate damper and diffuser ops as intended. Advised customer give 24 hrs for temps to adjust unit ops as intended job complete; Job Completed
Near Los Angeles, CA 91335
Michael
Job Details:
09/04/2018
whirlpool refrigerator WRV986FDEM00
Unit was unplugged and all doors opened when tech arrived. Customer states unit just blows warm air. Plugged unit in and compressor would click but not start. Ran all fans and hen ran service test 105 and compressor turns on.Unplugged deli UI and compressor kicked on. All fans operate. Main power board continues to click and compressor is intermittent. Replaced main control board and powered unit back on. Compressor turns on and now operates as intended with no clicking or strange issues. Main control board p/n W10675033. Job complete
Near Santa Clarita, CA 91387
Michael
Job Details:
09/04/2018
WHIRLPOOL DRYER MTW6600TB0
Customer states after tech left customer washed approx 4 loads with no issue and on 5th load unit produced a long drain code.F71F32Fault stored. Drain pump had another sock wrapped around impeller. Removed sock and unit ops as intended. $65labor collected by card. Unit ops as intended job complete
Near Santa Clarita, CA 91354
Michael
Job Details:
09/04/2018
KITCHENAID DISHWASHER KDPE234GPS0
Customer states unit will not rinse will fill and drain only.4-3 stored in controlRemoved and replaced sump assembly and tested unit. Unit now completes all cycles and ops as intended. Job complete.
Near Los Angeles, CA 91367
Danny
Job Details:
09/04/2018
KITCHENAID REFRIGERATOR KRSF505EWH00
Not making ice No power getting to ice maker due to broken harness underneath left hinge Need to order entire door to get unit repaired sk_tech_1@yahoo.com; ordrng 1 LW10755650 (dor-fip) Not making ice Broken harness Replaced door Reinstall unit and level doors out Ice dispenser and water dispenser are working properly Advised client to allow 24hrs for a full bucket of ice; Job Completed.
Near Westlake Village, CA 91362
Danny
Job Details:
09/04/2018
whirlpool oven WOS51EC7AS04
Time is not correct Set unit to proper time and also rest time on his microwave above the oven The clock is displaying and working properly. Job completed
Near Simi Valley, CA 93065
Danny
Job Details:
09/04/2018
KITCHENAID DISHWASHER KUDS50SVWH0
No power Found bad fuse Need to order parts and rs call Please call to get a return date due to client is going to be out of town for 6 weeks ; ordrng 1 W10258275 (bi-metal) and 1 WPW10780877 (pump&motor),
Near Palmdale, CA 93552
Patrick
Job Details:
09/04/2018
WHIRLPOOL REFRIGERATOR WRS588FIHV
Customer has had issues since day one. Water trickles from the dispenser. Checked water supply and it was good. Took filter out and water worked. Defective filter. Customer to change
Near Palmdale, CA 93552
Patrick
Job Details:
09/04/2018
Found unit no cool and hiss coming from he back. Cap tube and condenser leaking. Not sealed properly. customer was on vacation and not sure how long system has been open. Need to order compressor and condenser REQUEST DOUBLE LABOR ; ordrng 1 482801 (mount-tray) and 1 WPW10219348 (condenser) and 1 WPW10507886 (compressor), Needs heat exchanger piece that is on the break down diagram.Says its number 37 under unit parts but isn’t on the parts list ; rqstng P&A on 1 W10609247 (heat exchanger or suction tube ext.),I damaged tubing by accident while installing. Need to reorder ; ordrng 1 W10609247 (tube),
8/30/18 13:53: PC there 8/30 THU, 12:41 to 13:47, Removed and replaced. Vacuumed and recharged. Tested unit all ops normal.
Near Lancaster, CA 93535
Patrick
Job Details:
09/04/2018
WHIRLPOOL REFRIGERATOR WRR56X18FW00
Found the unit no cool at all completely loss of cooling. Compressor super hot and stalled. Needs new compressor ; ordrng 1 W10769822 (compressor), Removed and replaced part used process stub and Freon from stock. Tested unit all ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (4.8 OZ)
Near Tehachapi, CA 93561
Patrick
Job Details:
09/04/2018
WHIRLPOOL WASHER WTW7300DW1
Found the washer making noise while in high speed spin. Heard noise, it was a knocking noise. Found the drain hose inside the machine not secure causing noise. Secured and tested and all ops checked good
Near Val Verde, CA 91384
Raymond
Job Details:
08/31/2018
KITCHENAID REFRIGERATOR WRV986FDEM01
Upon arrival cx complaint was frost in FC seal on RC door damaged and lights not working. Found Gemini board shorted, also found damaged door liner on FC door and RC door seal damaged. Replaced Gemini board and repaired lights unit needs right RC door and FC door.;
(talked to tech for a clarification of diagnosis for the doors, they are not damaged as though something was done TO them, the liners are just seperating from the door frames and thus not holding the gaskets in place), rqstng P&A on 1 W10815685 (dor-fip ss), 483.53(519.79), 1 W10815698 (dor-fip ss), Replaced doors. Tested unit. Unit functions as designed.
Near Los Angeles, CA 91601
Raymond
Job Details:
08/31/2018
whirlpool washer WFW90HEFC1
Replaced console, controls, drain pump, and switch. Tested unit unit functions as designed.; Job Completed
Near Glendale, CA 91201
Raymond
Job Details:
08/31/2018
whirlpool freezer WRT111SFDB03
Upon arrival unit was unit freezing RC section. Inspected and found unit not going into full defrost. Replaced defrost control WPW10530058 (THERMOSTAT) and thermostat 4388931 (TIMER,DEFROST ADAPT). Tested unit. Unit functions as designed.
Near Los Angeles, CA 91352
Raymond
Job Details:
08/31/2018
maytag dryer MGDC215EW1
Upon arrival customer states there was a weird noise during operation, inspected and found unit getting too hot , found loose connection at cycling thermostat. Secured connection and tested unit. Unit functions as designed.; Job Complete.
Near Los Angeles, CA 91331
Billy J.
Job Details:
08/31/2018
whirlpool washer WTW5000DW1
Upon arrival customer stated no operation first thing I noticed is customer only has one water supply hooked up sec drain hose goes in too a 70 foot water hose unit is not using a dedicated circuit has a box with about 4 receptacles on it off an B.B. extension cored with a bunch of other items plugged g b v v,unit customer does not speak English so had office translate
Near Los Angeles, CA 91331
Billy J.
Job Details:
08/31/2018
whirlpool washer WFW92HEFC0
Upon arrival bellow was ripped removed and replaced retested job complete. Used a W11173364 (bellows)
Near Los Angeles, CA 91326
Billy J.
Job Details:
08/31/2018
WHIRLPOOL DRYER WGD5600XW0
removed and replaced dryer repair kit retested job complete; Used 4392067 (DRYER REPAIR KIT)
Near Los Angeles, CA 91344
Billy J.
Job Details:
08/31/2018
WHIRLPOOL REFRIGERATOR GI6SARXXF06
Upon arrival customer stated that she had icemaker off and whirlpool was on the phone helped her turn icemaker back on unit is making ice as designed ice bucket is completely filled informed customer to replace filter job complete ; Job Completed
Near Los Angeles, CA 91342
Billy J.
Job Details:
08/31/2018
KITCHENAID REFRIGERATOR KBFS2SEVMS00
Upon arrival customer stated unit would randomly stop cooling and start cooling head compressor trying to kick on over and over but nothing found unit had bad start device removed and replaced retested job complete; used 1 8201786 (START DEVICE,COMBO)
Near Santa Clarita, CA 91321
Billy J.
Job Details:
08/31/2018
WHIRLPOOL WASHER WTW5000DW1
Upon arrival customer stated unit would just stay at sensing and would never go into wash I checked nit for error codes there was none I ran unit threw diagnosis and went threw all functions as designed recalibrated unit and retested job complete found loose connection on control resecured and retested job complete then customer stated unit still not working the unit would switch over and start agitating but the light would still show sensing not wash removed and replaced control led now switches to wash. job complete
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
08/31/2018
AMANA WASHER NTW4516FW2
Customer states towels were wet after cycle. Tried to run diagnostics. Unit would not respond. Removed and replaced control. Calibrated and tested unit. Unit functioning as designed. Customer approves of repair at this time. No dents dings or scratches caused by tech
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details:
08/31/2018
whirlpool refrigerator KSC24C8EYP02
Upon arrival customer states water is leaking from inside fridge along the floor. Inspected unit. Removed rc evap cover to inspected reservoir. Found that evap drain is clogged. Removed debris. Drain now clear. Customer approves repair At this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details:
08/31/2018
whirlpool refrigerator WRF535SMBM00
Customer states unit is still freezing items in the fridge. Thermistor tested open in diagnostics. Ordering new control harness. Also both gaskets on fridge doors are torn at the bottom. Ordering parts. Did not reschedule due to part availability ; ordrng 2 W10830162 (gasket-fip)s and 1 W11131391 (harns-wire), Removed and replaced Waite harness and both gaskets. Heated gaskets to mold. Customer approves repair at this time. No dents dings or scratches caused by tech. ; Job completed.
Near Morro Bay, CA 93442
George
Job Details:
08/31/2018
whirlpool washer WFW9151YW00
Found washer leaking due to bellow being torn replaced bellow WPW10381562 (BELLOW) tested check out ok complete.; Job Completed
Near Paso Robles, CA 93446
George
Job Details:
08/31/2018
MAYTAG DRYER MGDB765FW0
Found dryer making rubbing sound found motor pulley very dry regressed retested check out ok complete. No dents or dings cause by tech. Job completed
Near Santa Maria, CA 93454
George
Job Details:
08/31/2018
FRIGIDAIRE WASHER FFTW4120SW1
Found washer with error f8 water issue customer only has cold water running to unit customer will need to have hot water run to washer for anymore errors customer instruct. No dents or dings cause by tech complete.
Near Santa Maria, CA 93454
George
Job Details:
08/31/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05
Found refrigerator leaking water in back of unit found water dispenser line not inserted all the way in valve. Reposition, retested, check out ok, complete. No dents or dings cause by tech.
Near Bakersfield, CA 93306
Kenneth
Job Details:
08/31/2018
MAYTAG DRYER MVWB450WQ2
Found unit with F51 error code. Found screw on rotor loose causing sped error. Tightened screw and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Delano, CA 93215
Erick
Job Details:
08/31/2018
WHIRLPOOL WASHER WTW4800BQ
Lowe’s called and stated is going to be replaced. Denied authorization for repair, Job complete. Bill diagnostics and trip charged
Near Wasco, CA 93280
Erick
Job Details:
08/31/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW
Found unit not cooling due to evap motor not running while getting voltage, replaced motor 242077702 (motor). Retested it and it passed all tests with no errors. Job comp; Job Complete
Near Delano, CA 93215
Erick
Job Details:
08/31/2018
GE WASHER GTW485ASJWS
Cycled unit and found with pressure fault error code causing it not to spin. Tested switch and it failed test. Cleared drain port and pressure hose. Retested and it passed all tests with no errors, job complete.If issue persists please ORDER NEW BOARD AND MOTOR
Near Lindsay, CA 93247
Erick
Job Details:
08/31/2018
MAYTAG WASHER MVWB880BW0
Installed new bearing on unit. Retested it and it passed diagnostics with no errors or noise. Realigned cam and secured main rotor, retested and it passed all tests with no errors. Job comp;
Near Visalia, CA 93291
Erick
Job Details:
08/31/2018
whirlpool refrigerator WSF26C3EXF01
Unit is not making ice, found very low water reaching ice maker causing no ice productions. Found crack in water tube. Removed cracked and applied fitting. Retested it and it’s now filling to correct fill amount. Ice maker is now working. Job complete
Near Visalia, CA 93277
Erick
Job Details:
08/31/2018
frigidaire refrigerator FFHB2750TD
Unit in warranty per serial,number. Found ice maker module not cycling causing it not to make ice. Replaced ice maker 243297606 (ICE MAKER). Retested it and it cycled and filled with no errors, job complete.