Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
amana dryer NED4655EW0 Unit not heating up . I found shorted heating element . Replaced the element , thermal fuse , thermal cut off , and thermal fix . All functions checked normal at time of service .; Job Complete. used WP3392519 (FUSE-THRML) 279838 (ELEMENT,HEATER WP3387134 (THRMST-FIX) 279816 (THERMAL CUT OFF HI)
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
kitchenaid refrigerator WRV986FDEM ice makers not making ice . Replaced both ice makers W10886931 (Icemaker) W11188383 (Icemaker). All functions checked normal at time of service . No leaks
Near Tulare, CA 93274
Enrique
Job Details: 09/11/2018
amana washer NTW4516FW2 Unit not completing wash cycle . On previous visit , I replaced the central electric , it was shorted . I diagnosed the unit , found no error codes . Performed calibration , ran a quick wash cycle test all functions checked normal . The customer was overloading the washer . Found no mechanical issues . The customer needed instructions . No leaks . ; Job Cmpltd
Near Selma, CA 93662
Timothy
Job Details: 09/11/2018
whirlpool refrigerator WRT318FZDB02 Inspected unit and found the evaporator fan was not running. Removed panel and found, if spun the fan would run. Replaced with truck stock and tested. Unit cooling normally.; used 1 WP2315539 (MOTOR-FAN)
Near Kingsburg, CA 93631
Timothy
Job Details: 09/11/2018
whirlpool washer WTW5000DW Inspected the unit and found the following codes 8-1(long fill),8-5(hot and cold reversed),7-7(motor fault /target rpm). Found the drain line is not connected correctly and the unit is siphoning. Found the cold water is slow to fill. Found unit had a bad belt and clutch assembly. Replaced belt and pulley assembly, cleaned inlet screens and reset hot and cold lines. Retested unit and found the drainage system set up effects the units performance and must be addressed by the customer for the unit to work correctly. The house drain system does not allow water to leave the unit fast enough and siphons after the pump is off.
Near Dinuba, CA 93618
Timothy
Job Details: 09/11/2018
whirlpool dryer WGD5000DW2 Inspected unit and found the burner comes on one goes off at very unusual times. Found the harness connection to the coils are loose. Reset and tested. Unit operating normally. During inspection I found less air movement than expected. Disconnected unit from the vent and found it restored. Instructed customer that the vent was restricted and needed to be fixed ASAP. Instructed customer that vent restrictions or damage caused by them are not covered by warranty.; Job Complete
Near Fresno, CA 93706
Timothy
Job Details: 09/11/2018
frigidaire oven FFGF3012TWA Installed parts. Pressurized unit. Checked for gas leaks. No leaks detected.Tested unit. Unit checks ok. ; Job Cmpltd
Near Fresno, CA 93706
Chris
Job Details: 09/11/2018
whirlpool washer WTW4815EW1 clothes were still coming out wet also detergent was still left on clothes. I entered washer into diagnostics receive the Stuckey code and long drain code. Found issue with drain line didn’t have proper trap in it so I corrected that issue. Also customer was explaining that it would not finish the cycle she was saying to startled is getting stuck. I tried running multiple cycles pausing and starting washer numerous times the start button Is functioning correctly I showed customer to try to push more in the center then to the side. All functions test normal. Job complete
Near Clovis, CA 93612
Chris
Job Details: 09/11/2018
WHIRLPOOL DISHWASHER Customers dishwasher is not functioning due to cockroach infestation
Near Clovis, CA 93619
Chris
Job Details: 09/11/2018
frigidaire refrigerator FFHB2740PP5A Customers issue freezer door handle was coming off. I reattach studs and then tighten door handle Back on for secure fit. All other functions tested good. Job complete; Job Complete
Near South Dos Palos, CA 93665
Irvin
Job Details: 09/11/2018
WHIRLPOOL DRYER WED4815EW Customer says the dryer in not heating or operating confirmed. Found failed thermo, and the element sagged and arched causing no heat. Replaced components, thermo, and heat element. Completed assembly. Powered and test all ops normal. ; used 1 279838 (ELEMENT)
Near Los Banos, CA 93635
Irvin
Job Details: 09/11/2018
frigidaire refrigerator FFFU14F2QWP CX says door is hard to open. Seal is strong. CX not happy. Ronnie/tech line has a breather valve insure it opens. Immediately can’t open door have to wait 30. Reduce temp to 2. The 4 setting is @-30 too cold, cause of the issue. Informed CX of call to manufacture and there recommendations. All functions normal.
Near Fresno, CA 93711
Irvin
Job Details: 09/11/2018
ELECTROLUX DRYER EFME6175TT0 Dryer is vibrating during operation. Found the blower wheel has lint buildup. Excessive lint causing vibrations, removed lint test passed, CX approved. ; Job Cmpltd
Near Madera, CA 93636
Douglas
Job Details: 09/11/2018
WHIRLPOOL DISHWASHER WDF520PADB0 unit not drying dishes found unit had a cold waster causeing heater shut off and no jet dry put unit into diagnostics found heater was working advise customer on proper use and care; Job Complete
Near Chowchilla, CA 93610
Douglas
Job Details: 09/11/2018
whirlpool refrigerator KFIS29BBMS00 Removed and replaced thermistors unit cooling
Near Chowchilla, CA 93610
Douglas
Job Details: 09/11/2018
frigidaire refrigerator FFHS2611LBLA Unit has bad start device removed and replaced start device unit is working properly; used 1 297259515 (START DEV)
Near Atwater, CA 95301
Douglas
Job Details: 09/11/2018
whirlpool refrigerator WRX988SIBM03 Unit stops cooling randomly control malfunctioning need to replace ; ordrng 1 W10843055 (cntrl-elec), R/r main control unit work properly ; Job Complete
Near Madera, CA 93636
Douglas
Job Details: 09/11/2018
jennair oven JJW8530CAW Unit has F4 error code temp sensor is no good need to replace; ordrng 1 12001656 (sensor,ovn),, Installed new oven sensor turning down unit headed to 350 and continue to heat unit then coded F5 unit needs new main control main control is discontinued referring customer back to American home Shield; Job Completed
Near Madera, CA 93636
Douglas
Job Details: 09/11/2018
ge washer GTW460ASJWW Removed and replaced water valve unit is working properly no leaks; Job Completed
Near Madera, CA 93636
Douglas
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR MEDB835DW3 Removed and replaced thermistor shortened exhaust line also boosted drying performance by 15% unit is working properly advise customer exhaust line should be clean; Job Complete
Near Madera, CA 93637
Douglas
Job Details: 09/11/2018
whirlpool refrigerator WFG505M0BS3 Unit getting to hot on door unit needs door insulation; ordrng 1 W11025151 (insulation) Sr 7722905035 Call tech line spoke with techline about outside of unit getting so hot tech line had me check temperatures found unit was in all acceptable ranges unit is working properly added insulation strip to door behind handle unit is working properly; Job Cmpltd
Near Tracy, CA 95376
William
Job Details: 09/11/2018
MAYTAG WASHER MHW8200FW0 Found code F9E1, long drain, unlocked door removed cx clothes, Found voltage to drain pump, found water pump not running, ordered water pump for unit.; ordrng 1 WPW10605427 (pump-water) Replaced drain pump assy. ran self diagnostics, test OK; Job Complete
Near Modesto, CA 95350
William
Job Details: 09/11/2018
MAYTAG WASHER MHW3505FW1 Leveled unit, removed shipping bolt, ran self diagnostics, tested ok, unit from appliance liquidators.
Near Lathrop, CA 95330
William
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Found fresh food evaporator completely iced over, advise customer to defrost fridge.gave estimate for defrosting unit , adding adaptor kit & replacing fan/harness assy.,
Near Fontana, CA 92336
Daniel P.
Job Details: 09/11/2018
maytag washer MVWC360AW0 not spinning ran diagnostics, found error code F7 E7and f7e6 motor unable to reach speed and open motor circuit, needs motor and worn belt, replaced motor and belt tested checks ok call completed
Near Fontana, CA 92335
Daniel P.
Job Details: 09/11/2018
whirlpool washer WTW4815EW1 washing machine did not finish cycle, ran diagnostics found F9E1 error code found obstruction in pressure hose removed tested and recalibrated all ok call completed
Near Bloomington, CA 92316
Daniel P.
Job Details: 09/11/2018
whirlpool refrigerator WRT311FZDM1 Referred customer back to Lowe’s customer upset and wants replacement unit customer debating my diagnosis of refrigerator, attempted to explain to customer the freezer is icing up due to ff door not aligned properly and visibly not sealing properly customer does not agree with my diagnoses referred backed to Lowe’s
Near Riverside, CA 92503
Daniel P.
Job Details: 09/11/2018
whirlpool dishwasher WDT780SAEM1 not cycling properly, ran diagnostics found f5e1 error checked door switch assy , found door strike bent not allowing door to properly latch , adjusted and checked overall operation all ok call completed.
Near Moreno Valley, CA 92551
Daniel P.
Job Details: 09/11/2018
whirlpool refrigerator WRF736SDAM13 Not cooling in RC. Full frost pattern on evaporator. Unit not pushing enough air through air tower. Need to order evap fan motor, diffuser, and RC thermistor. Customer needs Sat appt. ; ordrng 1 W10316760 (thermistor) and 1 W10646867 (vent) and 1 WPW10479155 (control) and 1 WPW10514110 (motor evaporator), Not cooling in RC. Full frost pattern on evaporator. Unit not pushing enough air through air tower. Need to order evap fan motor, diffuser, and RC thermistor, installed new evap fan motor, control, vent and ff thermistor, verified cond fan , evap fan , compressor running verified vent door opening all ok call completed
Near Ontario, CA 91761
Tyler
Job Details: 09/11/2018
maytag washer MVWB835DW0 unit will not start a cycle. Found unit trying to drain. Found debris in the pump not allowing drain. Removed and tested all works good at this time.; Job Complete
Near Upland, CA 91784
Timothy
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR KSSC42QMS01 unit is not cooling. Found condenser fan motor has failed. Ordering fan in stock.; ordrng 1 W10181323 (motor,fan) Removed and replaced fan motor. Tested all works good at this time.; Job Completed.
Near Duarte, CA 91010
Tyler
Job Details: 09/11/2018
WHIRLPOOL DRYER WGD4815EW2 unit is making noise. Found debris in the drum seal. Removed and tested all works good at this time.; Job Complete
Near Duarte, CA 91010
Tyler
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL MZD2665HEW dispenser I’d building frost. Checked dispenser door all works good at this time. Cleared away ice and tested all works good at this time. Kick plate not covered and has been discontinued.; Job Complete
Near Rialto, CA 92376
Tyler
Job Details: 09/11/2018
MAYTAG WASHER MVWB765FW0 unit is not dispensing soap and not completing cycle. Found hoses reversed and hit water off. Also found customer putting soap in oxi dispenser. Calibrated unit and tested all works good at this time.; Job Complete.
Near Rialto, CA 92377
Tyler
Job Details: 09/11/2018
whirlpool washer WFW70HEBW0 unit is not spinning out the clothes. Cycle tested unit and found long drain error code. Found debris in the drain pump. Cleared and tested all works good at this time.; Job Completed.
Near San Bernardino, CA 92404
Tyler
Job Details: 09/11/2018
whirlpool oven WFG320M0BS3 unit will start to preheat then will shut off and start to flash and they cannot turn it back on. Removed and replaced main control W11126814 (ELEC CNTRL) tested all works good at this time.; Job Completed.
Near Monterey Park, CA 91755
Stephen
Job Details: 09/11/2018
maytag washer MVWC415EW1 Found worn gear case bearing, basket hub, belt, splutch, lid strike, screw. Needs gear case,splutch, belt, wash plate, lid strike, screw. Long job. Allow 2 hours.; rqstng P&A on 1 W10006384 (belt) and 1 W10772621 (screw) and 1 W10837741 (lid strike), Replaced gear case, splutch, belt, lid strike. Ran diagnostics. Had f5e1, f7e6. Cleared fault codes. Ran calibration, auto test cycle, normal wash. Fills, agitates, drains, rinses, & spins properly. Advised to use less detergent, not to use normal wash. Complete
Near El Monte, CA 91732
Stephen
Job Details: 09/11/2018
JENNAIR RANGE JGRP436WP01 Range is disconnected, outside( doing remodeling ). Found oven door hinge pulled out. Reinstalled oven door. Instructed customer not to lift on oven door. Door is opening/ closing properly. No way to test unit. Complete.
Near Monrovia, CA 91016
Stephen
Job Details: 09/11/2018
maytag washer MVWB300WQ0 Ran diagnostics. Had UL error code. Found worn tub bearings, basket hub. EST 459.52. Labor 200.00.; ordrng 1 W10118114 (hub,basket), Replaced bearing kit, basket hub. Cleaned bearing bore, weep hole. Ran diagnostics- ok. Tested rinse/ spin. Fills, agitates, drains, rinses,& spins properly. Advised to adhesive dry 24 hours then run clean cycle with affresh cleaner before using. Complete.
Near Covina, CA 91724
Stephen
Job Details: 09/11/2018
maytag refrigerator MFX2570AEM0 Found ice buildup in FC, light switch frozen. Needs light switch. Instructed customer to make sure door is closed.; ordrng 1 WP12466115SP (light switch), Replaced FC light switch. Cleared ice from FC. All doors/gaskets are working properly, unit is cooling properly FC light is working properly at this time. Complete.
Near West Covina, CA 91790
Stephen
Job Details: 09/11/2018
maytag dishwasher MDB4949SDZ0 Ran diagnostics. No error codes.. found drain hose connection leaking, fill valve sticking(intermittent). Replaced fill valve, repaired drain hose leak. Fills, washes, drains,rinses, dries properly. Advised to have air gap installed by plumber. Complete
Near Los Angeles, CA 91436
Isidore
Job Details: 09/11/2018
kitchenaid refrigerator KSRG25FKBL04 Found defrost drain plugged, defrost and unplug drain working at this time.
Near Los Angeles, CA 90272
Isidore
Job Details: 09/11/2018
kitchenaid oven KEBS279BSS01 Found lower cooling fan motor WPW10641253 not turning no fault codes Upper fan noisy allow 2hours; rqstng P&A on 2 WPW10641253 (blower 66.34) Removed oven from wall, back panels and blowers removed. Installed new blowers upper and lower ovens reinstalled back paneling. Test oven operation ok at this time. Note lower blower has foam inside fins, possible sound dampening insulation from somewhere inside oven got sucked up into blower causing failure. Not to let air to circulate properly.; Job Complete
Near Los Angeles, CA 90272
Isidore
Job Details: 09/11/2018
whirlpool washer WTW5000DW1 Found control not responding no code, removed console and control board. Installed new control W11116590, reinstalled console. Test washer operation ok at this time (Note s code on control okayed by Crystal. customer had to leave we’ll call on Monday following week stated may leave for week.; Job Complete
Near Hesperia, CA 92345
Cesar
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Customers issue is that Freezer door is not shutting or sealing properly causing frost buildup. Upon arrival noticed freezer door is a good half an inch higher than refrigerator door.Tried to make some adjustments not having any parts Made it pretty hard. .ordering hinges and cams.; ordrng 1 W10900532 (CAM) and 1 W10905504 (CAM) and 1 W11093938 (HINGE DOOR ) and 1 W11095731 (CLOSER DOOR),Replaced parts listed all tested good ; Job Cmpltd
Near Apple Valley, CA 92307
Cesar
Job Details: 09/11/2018
whirlpool refrigerator WRF767SDHZ00 Found leak from ice maker water is slow flowing found 4oz in 8 seconds removed filter and flow went up to 8 oz in 8 seconds. Suspect ice maker not able to push out small cubes and filled on top of old cubes causing and over fill ; Job complete
Near Apple Valley, CA 92307
Cesar
Job Details: 09/11/2018
whirlpool washer MVWX655DW0 Cleared pump unit tested good
Near Adelanto, CA 92301
Cesar
Job Details: 09/11/2018
whirlpool dryer MGDB835DW3 Found sock in blower making the noise removed unit tested good ; Job Complete
Near Victorville, CA 92392
Cesar
Job Details: 09/11/2018
frigidaire dishwasher FFBD2412SS2A lower rack fall off to the side Inspected unit found rack wheel had came off suspect it was never installed correctly secured wheel to rack that checked good. Also complaint of moisture in the unit let customer know this model does not have a vent and per prior conversations with tech department cust is to open door at end of cycle to vent out the moisture ; Job Complete
Near Hesperia, CA 92344
Cesar
Job Details: 09/11/2018
WHIRLPOOL OVEN WOS51EC0AS04 Door not closing properly found that door closes fine it’s the control panel that stick out on one side more than the other making it look like door closes more on side than the other. Simple adjustments of the panel, now it’s even going across ; Job Complete
Near Montebello, CA 90640
Francisco
Job Details: 09/11/2018
whirlpool washer A8520 Checked unit found leak on hose that goes from tub to pump. And drain pump also leaks. Provided estimate for customer and she chose not to repair due to unit being over 15 yrs old and cost to repair.
Near La Puente, CA 91746
Francisco
Job Details: 09/11/2018
MAYTAG FREEZER MFT2976AEM00 Removed and replaced parts listed vacuumed system, unit held vacuum. Recharged unit to 5.50 oz of r134 a. Asked customer to monitor freezer temp and will follow up to ensure it is working ok. Also found a malfunctioning bi metal and obstructed drain tube. Cleared drain tube unit working as intended.; used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134 A (5.50 OZ)
Near Alhambra, CA 91801
Francisco
Job Details: 09/11/2018
whirlpool dishwasher WDF520PADW7 Checked unit found wash motor not coming on. Retrieved error codes 4-3 & 7-1. Conducted voltage test on motor harness connector found 120 vac going to motor yet motor not working . Ordering part to complete repair.; ordrng 1 W11025157 (pump&motor), Removed and replaced part listed , tested ops unit working as intended.; Job Complete.
Near Alhambra, CA 91803
Francisco
Job Details: 09/11/2018
KITCHENAID OVEN KEBC101KSS05 Customer stated she has had multiple repairs on unit. Everything she uses her clean cycle her oven goes out. Diagnosed unit found blown thermal fuse. Also addressed SP K8178557-A and changed out blower. Tested ops unit working as designed.
Near Oxnard, CA 93030
Jesus
Job Details: 09/11/2018
kitchenaid refrigerator KRFF707ESS01 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Defrosted unit and ran test 4 evaporator ran through cycle and defrosted when it hit option 5. Called techline and advice to replaced thermistor. Assembled unit and ordered parts. 4W10902214 thermistor8201711; ordrng 1 W10841140 (adhesive) and 1 W10902214 (thermistor), Removed thermistor and spliced it. Installed new thermistor and assembled unit also sealed the liner on both compartments. Unit is now woking as designed.
Near Calabasas, CA 91302
Jesus
Job Details: 09/11/2018
maytag washer MVWB300WQ1 Customer states that unit fills and doesn’t spin. Checked unit and removed all the water and found the drain pump bad. Removed pump and checked for any debris. Installed pump and not working. Ordered part. Tilted unit to its left side and removed drain pump. Installed new pump and ran diagnostics. Unit gave a error code from previous F-32 long drain. Cleared code and diagnostics passed.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/11/2018
whirlpool refrigerator WRX735SDHZ00 Customer states that unit is not dispensing. Checked unit and found water pressure is low. Pulled unit out and verified pressure coming out from home, pressure is good. Removed drawer and tested water valve. Voltage to valve is 118 vac. Valve not opening and also the reservoir hose internally dirty. ordrng 1 W10753488 (reservoir) and 1 W11043013 (valve), Removed drawers and housing assembly. Disconnected hose from home. Removed reservoir and valve.. installed new parts and tested unit. Job complete.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 09/11/2018
whirlpool refrigerator WRT311FZDW01 Customer states that unit is leaking on refrigerator compartment. Checked unit and found the air tower gasket not sealing properly. Also found the liner open up and need to seal it. Ordered parts; ordrng 1 W10916494 (blade-fan), Customer states that unit is leaking on refrigerator compartment. Checked unit and found the air tower gasket not sealing properly. Also found the liner open up and need to seal it. Ordered parts. Removed tower and and installed new fan blade kit. Sealed liner on both compartments. Unit is now woking as design.; Job Complete
Near Oxnard, CA 93030
Jesus
Job Details: 09/11/2018
whirlpool washer WTW8040DW0 Customer states that unit lid is broken. Checked unit and ran diagnostics found error codes. Tested completed with out any problems. Ordered part.F0-E5F0-E3F2-E1; ordrng 1 W11101059 (lid), Customer states that unit lid is broken. Checked unit and ran diagnostics found error codes. Tested completed with out any problems. Ordered part. Removed lid assembly. Removed panel and unscrew the hinges. Raise top panel and replaced hinges. Installed UI and lid. Ran diagnostics and passed. Unit is now woking as design.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/11/2018
whirlpool washer WFW96HEAC0 Replaced motor controller board, pressure switch and door latch. Ran a quick diagnostic test. Tested ok.; Job Completed
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 09/11/2018
maytag washer MVWC555DW1 noises in the transition in between agitation and spin. Ran a diagnostic and sound like a worn out drive hub; ordrng 1 W10528947 (drive hub kit), Replaced drive hub. Tested ok.; Job Complete
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 09/11/2018
whirlpool dryer MGDE300VW0 dryer not heating. Checked unit and found open gas valve coil. Replace then and tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/11/2018
MAYTAG RANGE MGR8800FW0 oven not heating properly. Checked unit and found the bake electrode was to far out the burner head. Adjusted igniter and ran the oven to calculate the average temperature. When the oven was set at 350 deg the average temperature was 352.5 deg. Tested ok.; Job Cmpltd
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/11/2018
jennair refrigerator JS48SSDUDE00 Customer complaints of both compartments LED lights are blinking. Replaced LED control and lights still blinking. Contacted tech line and he suggested to replace all the LED lights.; ordrng 12 W10908166 (module)s Replaced (6) LED modules. Tested ok.; Job Cmpltd
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/11/2018
WHIRLPOOL DRYER WGD85HEFW0 , Customer want to swap washer and dryer position, front load units. This is an installation issue. Office will contact customer on Monday
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/11/2018
whirlpool washer WFW85HEFW1 Customer want to swap washer and dryer position, front load units sitting in the pedestal, washer drain hose will not reach drain hole, customer will supply universal hose.; Job Complete
Near Los Angeles, CA 91402
Michael
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM00 Customer states UI does not light up.UI is not lit up and unresponsive. Removed and placed control board and UI W10789393 (CNTRL-ELEC) W10789393 (CNTRL-ELEC) .Powered unit on. UI is now operational. Deli drawer UI is now functional, water dispenser now ops as intended job complete
Near Los Angeles, CA 91345
Michael
Job Details: 09/11/2018
whirlpool refrigerator WRF555SDFZ05 Customer states water dispenser isn’t working.Verified good water pressure and all valves are operating when dispenser pad is pressed. Removed filter and reinstalled filter. Internal seal on water filter was not punctured.nwhen filter was reinstalled the water line filled with water. Dispenser now provides water. Ice maker filled. Recommended give 24 hrs for ice production. Recommended customer purge water system if off taste persist. Tech purged a few gallo s through dispenser. Unit ops as intended job complete
Near San Fernando, CA 91340
Michael
Job Details: 09/11/2018
whirlpool dishwasher WDF520PADM5 Customer states unit doesn’t rinse the dirty water out of u it.Unit fills, rinses, heats, and drains with no issue. Air gap is clear.Verified rinse aid is in dispenser. Customer could not verify what dw soap they have been using as none was in home but they say the pods.Unit has no faults and passes rapid advance in front of customer. Wife of cx became very upset when murky water standing in base of unit could not be recreated.Tech advised to use unit and when event happens again to document with pictures and call back. Gave biz card. Cx and wife are very unhappy but unit ops as intended with no issues. Job complete
Near California City, CA 93505
Patrick
Job Details: 09/11/2018
whirlpool range WFG111SVQ0 Found the oven turning itself on. Needs new style thermostat. Removed and replaced WPW10641988 (THRMST-OVN). Collected for the part. All ops checked good at time of service
Near Lancaster, CA 93535
Patrick
Job Details: 09/11/2018
WHIRLPOOL WASHER WFW9400SW01 Dispenser not working properly for customer. Divider for the soap option is warped. Needs new one. Removed and replaced WPW10121596. Tested unit. All ops checked god; Job Complete
Near Lancaster, CA 93534
Patrick
Job Details: 09/11/2018
whirlpool washer WTW4816FW2 Customer having issues with water temp. Seems to be only hot water. Checked supply and the hoses are reversed. Causing the units water level not to work properly, it was running a dry wash. Corrected hoses. Tested unit all ops checked good
Near Bakersfield, CA 93308
Dane
Job Details: 09/11/2018
WHIRLPOOL DRYER WGD4616FW0 On arrival unit was missing a door handle. Checked with billing supervisor, handle is not covered by this extended warranty. Informed customer handle is not something that would be covered and $28.25 plus tax for handle. Customer did not want to purchase handle. Job complete
Near Bakersfield, CA 93314
Dane
Job Details: 09/11/2018
whirlpool refrigerator KBFN506ESS Upon arrival the deli crispers or not installed properly. Remove shelves and deli crispers and reinstalled properly so drawers open and close. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93311
Dane
Job Details: 09/11/2018
whirlpool refrigerator WRS588FIHZ00 Upon arrival the door would scrape against the center mullion on when door was opening. Found screws that hold hinge to cabinet loose. Secured hinge and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details: 09/11/2018
MAYTAG WASHER MVWC565FW1 Upon arrival of the unit was not starting. There was no voltage to control board. Checked voltage at wall outlet and there was no voltage. Plug the unit in another outlet and it worked. Instructed customer on proper use and care. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93307
Dane
Job Details: 09/11/2018
ge dryer GTD42GASJWW Installed built and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93307
Dane
Job Details: 09/11/2018
frigidaire refrigerator FFTR1814QB Upon arrival fresh food compartment was not cooling. Found a ton of ice, not frost but ice in the freezer. Removed evaporator cover and found a water line had been shoved in the icemaker option area and not sealed and water and poured all over everywhere inside the freezer. Evaporator fan motor was covered in water and ice and will need to be replaced. This was caused by negligence of the customer and is not covered by the warranty. Customer did not want to pay for repair. Please inform customer of cod charges if you have to return hello; Job Complete
Near Bakersfield, CA 93304
Dane
Job Details: 09/11/2018
MAYTAG WASHER MVWB765FWO Upon arrival the unit would not drain. Found 120 getting to drain pan drain pump would not turn on. Removed and replaced drain pump W10876600 (PUMP-WATER) and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93306
Dane
Job Details: 09/11/2018
WHIRLPOOL WASHER CHW9060AW0 Unit was giving an F 20 pressure switch fault code. Cleared codes and ran diagnostic. All parts function normally. There was an abnormally large amount of soap suds. Pressure switch failure code coming from soap soap buildup. Ran cycle with no soap in it to attempt to clear out suds residue also recommended customer to clean washer with fresh tablets.
Near Bakersfield, CA 93305
Dane
Job Details: 09/11/2018
frigidaire refrigerator FFHT1814TW0 Upon arrival the unit was not cooling. Found thermostat shorted and took out control. Removed and replaced thermostat and control and tested unit. Unit is cooling but fan is making bad sound. Removed and replaced fan and tested unit. Unit functions normal now; Job Completed. Used 5304507171 (control) 5303918638 (THERMOSTAT) 5303918645 (THERMISTOR KIT)
Near Pismo Beach, CA 93449
George
Job Details: 09/11/2018
whirlpool refrigerator WRX988SIBM03 Found refrigerator leaking in fresh food area customer had previously change out filter wasn’t inserted all the way reposition retested check out ok complete. No dents or dings ; Job Complete
Near San Luis Obispo, CA 93405
George
Job Details: 09/11/2018
KITCHENAID REFRIGERATOR KFIS27CXMS3 Found refrigerator intermently having no ice ok replace ice maker WPW10122559 (ICEMAKER) tested check out ok complete. No dents or dings cause by tech.
Near Cambria, CA 93428
George
Job Details: 09/11/2018
whirlpool refrigerator KRFC300ESS01 Found refrigerator freezing in fresh food area damper excessively loud replaced damper testing ok complete . No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 09/11/2018
kitchenaid dishwasher KDTE204DWHO Found dishwasher working ok customer instruct possibility some abstraction in drain line clear out tested check out ok complete . No dents or dings cause by tech.; Job Completed
Near Paso Robles, CA 93446
George
Job Details: 09/11/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ00 Found refrigerator water in fresh food area found ice maker WPW10300024 (ICEMAKER) overfilling replaced ice maker tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Glendale, CA 91208
Kenneth
Job Details: 09/11/2018
KITCHENAID REFRIGERATOR KSSC48QTS02 Installed ordered ice maker and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on oratory und unit caused by technician
Near Los Angeles, CA 91601
Kenneth
Job Details: 09/11/2018
IKEA RANGE IGL730CS0 Found unit pushing down but then not coming back up. Found bracket from gas manifold bent causing knob to hit control panel. Bent the bracket to be proper and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on roaround unit caused by tech
Near Los Angeles, CA 91601
Kenneth
Job Details: 09/11/2018
whirlpool range WFG320M0BS3 Found unit blow torching cooktop due to caps not on burner head properly. Instructed customer. Customer informed me that control board was loose. Found to be broken not fully secured. Ordering g control board. Brought to customers attention that unit is completely damaged (see SD-Quickpics) informed customer to go back to Lowe’s to try to get unit swapped out due to the amount of damage that is to unit. Some damage is repairable but other damage is not. Rescheduled customer for Thursday 8-30-18; ordrng 1 W11126814 (CONTROL), Installed control Myron and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician ; Job Complete
Near Los Angeles, CA 91604
Kenneth
Job Details: 09/11/2018
whirlpool range MGD8200FC1 Found unit not drying properly. And coming up with the check vent. Ran unit with vent checker and came back bad. Found venting in house clogged. Informed customer to get a vent cleaner out due to them being on the second floor of the complex. ; Job Complete
Near Tulare, CA 93274
Enrique
Job Details: 09/11/2018
frigidaire refrigerator FFHS2611PFEA ice maker not working . I found a shorted module , and valve working intermittently . Replaced both parts . All functions checked normal at time of service . No leaks .; Job Complete
Near Visalia, CA 93291
Enrique
Job Details: 09/11/2018
maytag refrigerator MFI2570FEZ00 unit dispensing ice intermittently . Need the solenoid and ice pad . ; ordrng 1 WPW10309866 (solenoid) and 1 WPW10368730 (pad),Replaced the ice box solenoid and dispenser pads . All functions checked normal at time of service . No leaks . ; Job Complete
Near Lemoore, CA 93245
Enrique
Job Details: 09/11/2018
whirlpool refrigerator WRX988SIBM03 Unit not cooling . I diagnosed the unit . Found the RC evaporator is frosting up , therefore , fan motor not working , also the pantry control is shorted . ; ordrng 1 W11087438 (motor-evap), 1 WPW10503833 (cntrl-elec), Replaced the pantry central electric and evaporator fan motor assembly . Removed the frost from the evaporator . All functions checked normal at time of service . No leaks . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
whirlpool microwave WMH31017HZ0 Unit not heating , magnetron very loud , blower was not working . One screw was obstructing from turning . I replaced all the parts on the list W10754299 (MAGNETRON) W10832024 (thermo) W10850446 (CAPACTR-MG) W10886077 (diode) W10836753 (TRANSFORMR) . All functions checked normal , unit is now heating as designed . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
whirlpool refrigerator WRF535SWHZ00 both compartments not cooling . I found the central electric was shorted , leds were just blinking . Installed new control , programmed the unit code . All functions checked normal at time of service . No leaks . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details: 09/11/2018
whirlpool refrigerator GI6SARXXF06 RC not cooling correctly , ice maker not producing ice . I found the ice box fan motor not working . ; ordrng 1 W10882923 (icemaker) and 1 WPW10308033 (motor-evap), Replaced the ice maker and evaporator motor . All functions checked normal at time of service . No leaks . ; Job Complete
Near Visalia, CA 93292
Enrique
Job Details: 09/11/2018
WHIRLPOOL WASHER WFW92HEFC0 Unit not dispensing all the detergent from the dispenser . I replaced the inlet valve , ran quick diagnostic test . All functions checked normal . I instructed the customer to adjust the detergent concentration and water harness features for best wash results . No leaks . ; Job Complete.
Near Visalia, CA 93277
Enrique
Job Details: 09/11/2018
whirlpool refrigerator WRS325FDAM04 lights in both compartments not working , Shorted .; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced the RC and FC lights all functions checked normal . No leaks
Near Tulare, CA 93274
Enrique
Job Details: 09/11/2018
WHIRLPOOL DRYER WGD5000DW2 unit making grinding noise . Installed a dryer repair kit . all functions checked normal at time of service .; Job complete
Near Sanger, CA 93657
Ethan Shrum
Job Details: 09/11/2018
WHIRLPOOL DRYER CAW9244BW0 Onriving to customers home found suspension rods to be bad replaced tested job complete