Near Pomona, CA 91768
Tyler
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01
unit is not cooling. Found evaporator is frozen over. Ordering evaporator harness kit in stock. Customer to defrost unit 24 hours with doors open before return.; ordrng 1 W11033168 (harns-wire), Removed and replaced evaporator harness kit tested all works good at this time.; Job Complete.
Near Claremont, CA 91711
Tyler
Job Details:
09/28/2018
IKEA DISHWASHER IUD8555DX4
unit still leaking. Called tech line was told to change the cabinet/tub assembly. Please get authorization for extra labor to switch over components to new tub. File number 7722970821; ordrng 1 WPW10681507 (tub-dishwr), Removed and replaced tub assembly. Tested all works good at this time customer to try it and monitor for leaks.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
09/28/2018
AMANA WASHER NTW4516FW1
Tested during the load noise is either coming from agitator or cam kit. Ordering both not in stock.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley),Removed and replaced agitator and cam. Tested all works good at this time.; Job COMPLETE.
Near South El Monte, CA 91733
Stephen
Job Details:
09/28/2018
MAYTAG WASHER MVWC565FW1
Ran diagnostics. Had f2e1, f5e3 error codes. Cleared error codes. removed and replace the switch, Ran calibration, auto test cycle- passed. Tested rinse/ spin with load. Fills, agitates, drains, rinses, & spins properly. Tightened wash plate screw. Complete. used 1 WPW10285517 (SWITCH-CYC)
Near Glendora, CA 91741
Stephen
Job Details:
09/28/2018
jennair oven JJW3830DP00
Found f2e1 error code. Unable to put into diagnostics. Replaced control panel per tech sheet. Control panel has 5 year part warrenty. had to pull out oven partway to access panel. Control panel is working properly at this time. Complete.
Near Beverly Hills, CA 90210
Isidore
Job Details:
09/28/2018
WHIRLPOOL DRYER MGD8200FC0
Found dryer on last visit for washer, making chattering noise can be motor or burner would like parts before servicing this unit is stacked, in a cabinet. Well attempt by myself. ; rqstng P&A on 1 W11123147 (motor-drve 95.58) and 1 WPW10211915 (wheel 23.65)Pulled out stacked washer and dryer from cabinet. On dryer removed top panel, user interface and front panel, removed bulk head, belt, drum and blower with motor and burner assembly. Installed new blower and motor and burner assembly, reinstalled panels and user interface, test dryer operation ok at this time.; Job Complete
Near Los Angeles, CA 90077
Isidore
Job Details:
09/28/2018
whirlpool washer WFW9470WW01
F21 f22 f28 fault codes not verified found detergent seal WP8181747 to water inlet leaking and found bellows is dried out but maybe cleaned, customer well try saving bellows, seal ordered; ordrng 1 WP8181747 (seal 16.14),Removed bellows and old detergent dispenser seal, installed new seal reinstalled bellows, test for leaks ok. Note bellows still leaking from between door and bellows seal customer advised.; Job Complete.
Near Los Angeles, CA 90272
Isidore
Job Details:
09/28/2018
jennair microwave JMW2427WS02
Found harness wire at coming loose may have come out during previous visit. Reconnect oven and microwave both working at this time.; Job Complete
Near West Hollywood, CA 90046
Isidore
Job Details:
09/28/2018
whirlpool washer LSR5232LQ0
Unable to verify noise or leaking, washer working at this time, no problems found at this time; Job Complete.
Near Hesperia, CA 92344
Cesar
Job Details:
09/28/2018
whirlpool cooktop KGCS105GSS3
Found loose connection at spark module causing unit not ignite secured connector on module unit tested good ; Job Complete.
Near Hesperia, CA 92345
Cesar
Job Details:
09/28/2018
AMANA REFRIGERATOR ASD2575BRB03
Plastic part on shut off arm broke off causing the the ice maker not to detect a full bucket and continue to make ice after bucket is full ; ordrng 1 W11128135 (ARM SHUT OFF ), Replaced arm tested good ; Job Completed.
Near Victorville, CA 92395
Cesar
Job Details:
09/28/2018
whirlpool microwave AMV2307PFW0
unit will not power on checked unit found an open 20amp fuse replaced fuse checked for shorts in the circuit all checked good plugged unit in and ran it all tested good ; used 1 W10138793 (FUSE)
Near Apple Valley, CA 92307
Cesar
Job Details:
09/28/2018
ROPER WASHER RTW4516FW2
Found unit in “panic” mode this means drain pump runs and no lights come this is a result of control not detecting a water level rice after turning on water valve causing a long fill code in the system . Reset unit and ran test unit has good water supply cold and hot, screen not clogged on unit pressure hose is secured at both ends without any kinks or breaks along the way, cold water valve and hot water valve are working good , at this time not able to determine cause of failure instruct customer to make sure hot and cold are always on ; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details:
09/28/2018
frigidaire refrigerator LFSS2612TF0
Found failed ice maker it over fills tried turning down fill at ice maker but it did not make a difference replaced ice maker now fills to proper level. Large cubes damaged ice bucket assembly the ice crushing arms in the buckets auger are now bent not allowing auger to turn. Routed for ice bucket assembly ; ordrng 1 241860803 (ice container asm), Replaced container checked good ; Job Complete
Near South Pasadena, CA 91030
Francisco
Job Details:
09/28/2018
MAYTAG WASHER MVWC416FW1
Customer stated she wanted to use liquid softener on unit during rinse. Informed of her how she can use the cup on agitator but also recommended downy ball to make sure it gets dispensed at the right time. Instructed her on how to use it. Measure and add fabric softener to downy ball pulled cap and as unit spins and gets ready to rinse fabric softener will be dispensed, also calibrated unit.
Near Rosemead, CA 91770
Francisco
Job Details:
09/28/2018
whirlpool dryer WGD5000DW3
Explained to customer the difference between a manual drying cycle and accudrying. Informed him accudrying cycle works by sensing the dryness of your clothes and it helps him save energy. And manual drying has certain temp setting that it goes by and a certain time that you manuallly set on the actual settings. Which in accudry it shuts off when it senses it has reached the set dryness level.; Job Complete.
Near South Pasadena, CA 91030
Francisco
Job Details:
09/28/2018
whirlpool refrigerator WRB322DMBW00
Inspected unit’s ice maker and found a block of ice formed on fill cup. Cleared obstruction. Removed and replaced W10884390 (ICEMAKER), tested ops unit working as designed. Customer will attempt to install filter on water line. Informed him I cannot help him because I do not do installations
Near South Pasadena, CA 91030
Francisco
Job Details:
09/28/2018
kitchenaid refrigerator KSRB25FKBL01
Checked unit found leak on ice maker. After further inspection found a blocked fill cup on ice maker. Removed obstruction and asked customer to monitor ops for leaks if it re occurs I will need to replace inlet water valve.
Near South Pasadena, CA 91030
Francisco
Job Details:
09/28/2018
whirlpool dryer MGDC215EW
Customer stated door has never closed properly. Inspected door components and found a loose latch, removed and replaced WP3403431 (STRIKE), added a bit of high heat grease to strike and unit is now working as designed.
Near San Marino, CA 91108
Francisco
Job Details:
09/28/2018
KITCHENAID DISHWASHER KDFE104HPS0
Checked unit and found customer had removed spring from dispenser. Customer stated it was popping out that’s why he removed it. Removed and replaced W10861000 (DISPENSER) , tested ops unit working as intended.
Near Arcadia, CA 91006
Francisco
Job Details:
09/28/2018
kitchenaid refrigerator KRFC704FBS00
Checked unit and found frost on ffc evaporator. Checked control board version it is a 600 version which is the right one for this model #. Used steam gun to fully defrost unit. Removed and replaced part listed,Then tucked in suction line into cavity, optimized thermistor position to ensure proper contact with tubing. Checked all gaskets tightened screws and ensure cover sits all the way back against liner. Documented repair with whirlpool tech line.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR KSSC48FTS03
Customer states UI is flashing on and off. Evap motor is it running. Unit needs a control kit and evap motor. Removed and replaced parts listed. Unit functioning as designed no dents dings or scratches caused by tech.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM01
Customer states no ice production. Ran diagnostics all test passed other than the harvest test. Motor not responding. Ordering ice maker. All I was sent with was the fill valve. Don’t have ice maker. ordrng 1 W11188383 (ICEMAKER), Removed and replaced ice maker. Tested ice maker in diagnostics. Ice maker cycled and filled with water. No dents dings or scratches caused by tech.
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid refrigerator KSSC48QTS02
Upon arrival I removed the shaft again and it’s getting caught. It’s really rusty and sticky as if something spilled inside there is no seal. Ordering new shaft and motor. ordrng 1 2318011 (cover) and 1 W10822635 (motor) and 1 WP2198628 (seal) and 1 WP2315559 (sleeve) and 1 WP2318082 (shaft), Removed and replace all listed parts. Ice is now properly dispensing. No dents dings or scratches caused by tech.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid dishwasher KDTE204GPS0
Customer states dw is not draining. Ran diagnostics dw would fill and cycle but not drain inspected drain pump for lose connections found none. Removed drain pump to inspect for debris found none. Replaced drain pump W10876537 (PUMP-DRAIN). Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details:
09/28/2018
KITCHENAID REFRIGERATOR KBSD602ESS01
Customer states UI is blinking. Inspected unit. Explained to cx that the temp was not set so it was just blinking the temp. Set temps to recommended all functions are normal. Temps at 40 degrees. Found no problems at this time. No dents dings or scratches caused by tech.
Near Santa Clarita, CA 91321
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid refrigerator KRFC302ESS00
Customer states both gaskets are torn and moisture is building up. Removed and replaced both RC door gaskets. Heated to mold. Instructed customer to give time for gaskets to mold. Customer also states ice was melting in freezer ice bin. Inspected door. Door is not sealing properly on left side. Removed door and re set tracks. Door now closing evenly.
Near Somis, CA 93066
Aaron
Job Details:
09/28/2018
whirlpool refrigerator WRF555SDFZ05
Check temperatures temperatures are normal set to 38° it read 38°F checked freezer is set to 0°F it is very degrees Fahrenheit customer is using a weather thermometer to try to pinpoint temperatures
Near Camarillo, CA 93010
Aaron
Job Details:
09/28/2018
whirlpool refrigerator WRF540CWBW01
Replaced condenser and made sue all of the welds are good pulled vacuum recharged the system operations normal now ; used 5 R134A (5 OZ )
Near Thousand Oaks, CA 91362
Aaron
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00
Unit fresh food evaporator is frozen up software is old 500, ordered main board and evaporator cover asm also I need to call tech line to document ; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (MAIN BOARD), Replace the evaporator cover for the fresh food section and the main board check the operations a test 128 software is now at 800 unit should work correctly now; Job Complete.
Near Simi Valley, CA 93063
Aaron
Job Details:
09/28/2018
whirlpool refrigerator WRX988SIBM01
The right side fresh food door gasket has some splits in it ordered part to replace ; ordrng 1 W10846057 (gasket-fip), replaced the right side gasket tested ops normal now ; Job Completed.
Near Simi Valley, CA 93063
Aaron
Job Details:
09/28/2018
KITCHENAID REFRIGERATOR KFCO22EVBL1
The right side door gasket W10435971 (GASKET-FIP) is split replaced with a new one operating normal now; Job Complete.
Near Oxnard, CA 93035
Jesus
Job Details:
09/28/2018
whirlpool refrigerator WRX735SDHZ00
Customer states that unit is not dispensing full cubes. Checked unit and found the assembly bin shut iced up. Removed bin and cleared out ice. Defrosted iced on bin and assembled unit. Tested units crushed and full ice through the dispenser. Unit is working as design.
Near Camarillo, CA 93010
Jesus
Job Details:
09/28/2018
whirlpool refrigerator WRF560SEYM05
Customer states that unit is not dispensing water. Checked unit and found the freezer evap cover iced. Removed door and drawers cleared out the iced. Found the fill tube not inserted all the way in causing water to leak during fill. Adjusted the fill tube and assembled unit. Customer is also using reverse osmosis causing low pressure. Unit is woking as design.; Job Complete.
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
whirlpool oven WFG515S0ES1
Customer states that unit is not working. Checked unit and found the control board not on or responding. Ordering part.; ordrng 1 WPW10424890 (cntrl-elec), Customer states that unit is not working. Checked unit and found the control board not on or responding. Customer states that panel burnt when doing a self cleaning. Ordering part. Remove dpanel and installed new panel. Tested unit and UI. Unit is working as design.
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01
Ordered part per office; ordrng 1 LW10691266 (dor-fip), Customer states that unit is not making ice. Checked unit and found the wires on freezer door spliced. Customer is going to call whirlpool. Removed bins and disconnected connectors. Removed door and installed new door. Tested unit on test 44 and 45 working properly. Tested the UI ice and water paddles. Unit is woking as designed.
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
whirlpool microwave WMH31017HS0
Customer states this unit is not working. Checked unit and found the panel not working. Removed vent and panel. Tested the fuse and it’s good. Checked the outlet and supply voltage 117 vac. Also found the panel dented. Ordering part.; ordrng 1 W10892389 (cntrl-elec) and 1 W11173817 (PNL-CTRL), Unplugged unit and removed panel and control. Installed new parts and tested unit. Unit is now woking as designed.
Near Oxnard, CA 93033
Jesus
Job Details:
09/28/2018
whirlpool refrigerator WRT311FZDB01
Customer states that unit in freezer is building up ice. Checked unit and found evap cover siliconed to drain pan. Removed evap cover and removed adhesive also tested components. Sealed the liner on both compartments. Unit is now woking as design.; used 1 WP482338 (ADHESIVE)
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
09/28/2018
whirlpool refrigerator MFC2062FEZ00
no ice production. Checked unit and found freezer door not closing light switch due to door liner is now down.; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10854490 (dor-fip), Replaced freezer door and door gasket. Tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
09/28/2018
KITCHENAID DISHWASHER KDTE104DSS0
dishwasher not working properly. Checked unit and found wash motor pumping very weak and diverted motor not switching making a constantly clicking sound like is stuck in one position. Customer trying to get an authorization number through the KitchenAid to paid for the costs of the repair. Dishwasher relatively new, customer has been taking good care of the unit.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
09/28/2018
maytag washer MVWB865GW0
sheet stuck under the agitator. Checked unit and added some water and pulled the sheet. Tested ok.
Near Los Angeles, CA 91303
Michael
Job Details:
09/28/2018
maytag washer MVWB865GW0
Customer states unit leaks water.F2E1- stuck button Cleared faults, Ran auto service test and found drain pump was leaking from housing.Removed and replaced drain pump. Used regular style hose clamp on weak spring clamp.Ran unit through auto service and passed with no issues. Unit no leaker leaks and ops as intended job complete; Job Completed.
Near Los Angeles, CA 91342
Michael
Job Details:
09/28/2018
whirlpool refrigerator WRF560SEYM05
Customer states some veggies were freezing in the drawer and on top shelf. Found customer was keeping lettuce and tomatoes on top shelf against rear inlet vent and food was freezing g. Customer had recently purchased home and was not aware of proper food orientation inside unit. Instructed customer on proper loading procedures. Unit ops as intended with no issues all fans op no ice build up unit ops as intended job complete
Near Los Angeles, CA 91423
Kenneth
Job Details:
09/28/2018
whirlpool refrigerator RJRS4880D
Installed compressor exchanger and evap.vacuumed system. Recharged with 6,75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer appoves function at 5is time. No dents dings or blemishes on or around unit caused by technician. Pressures checked good. No leaks found.
Near Los Angeles, CA 91356
Kenneth
Job Details:
09/28/2018
whirlpool dishwasher KUDD03DTSS10
Upon arrival customer informed me of poor washing and weird noises. Tested unit. And found unit working properly. Unit is filling draining and washing. Heater is heating water. Informed customer that all function s are working properly. But if problem continues to give us a call and try to record noise.
Near Lancaster, CA 93535
Patrick
Job Details:
09/28/2018
maytag refrigerator MRT118FFFE04
Found the unit no cool in the fridge section. No air flow to compartment. Checked fan and it is working but the freezer evap is over frosted not going into defrost. Checked heater and it has proper resistance. Found open defrost thermistor. Needs new one ; ordrng 1 WPW10384183 (thermistor), Removed and placed parts tested unit. All ops checked good
Near Llano, CA 93544
Patrick
Job Details:
09/28/2018
kitchenaid refrigerator WRV986FDEM
Removed and replaced parts tested unit. All ops checked good
Near Los Angeles, CA 90065
Francisco
Job Details:
09/28/2018
whirlpool range JGS8750BDS
Removed and replaced parts listed. Did not install vent due to part already upgraded. Unit working as designed.
Near Los Angeles, CA 90065
Francisco
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR JFC2070KRS
Customer stated unit is not producing ice nor dispensing water. Inspected water by following water flow and found issue at filter head. ordrng 1 WP12664501 (plug- bypa) and 1 WP67006524 (housing), Found culprit of malfunction to be really high pressure in customers home. Shut off main water valve opened cold water at sink then installed filter. Unit now working as intended.
Near Pasadena, CA 91107
Francisco
Job Details:
09/28/2018
whirlpool washer WTW4816FW2
Checked unit found no error codes. Customer stated she did a load with a very light load which must have caused unit to go off balance causing banging noise and unit to stop in spin cycle. Checked suspension rods and also tested high spin unit is working as intended at this moment.; Job Completed.
Near Monrovia, CA 91016
Francisco
Job Details:
09/28/2018
MAYTAG WASHER MVWB765FW
Checked unit upon arrival retrieved error code f0e5 off balance load. Informed customer this is an issue with loading. Entered manual test mode and shifted between agitation and spin several times and did not find any abnormal noise. Demonstrated this for customer. Also calibrated unit and it is working as intended.
Near Rosemead, CA 91770
Francisco
Job Details:
09/28/2018
whirlpool washer WTW5000DW1
Checked unit upon arrival and retrieved error codes f7 e1 f5 e1 & f5 e2. Entered manual diagnostic and tested door latch it is working as intended. Moved on to tachometer verification test and it passed. Ran verification cycle and noticed motor would hum but not move inspected wiring underneath unit it seemed fine. Tested capacitor it tested out of range; ordrng 1 W11158831 (CAPACITOR ), Removed and replaced part listed, tested ops unit working as intended.
Near Rosemead, CA 91770
Francisco
Job Details:
09/28/2018
whirlpool washer WTW6300WW0
Customer stated unit was leaking water on right rear side of unit. Upon further inspection found leak at drain hose and also found a broken drain pump. Tub ring is also cracked which can cause unit to leak at times. Ordering parts to complete repair; ordrng 1 W10155921 (pump-water), 1 W10236686 (hose), 1 W10260488 (ring-tub), W10536347 (pump-water); ordrd a WPW10236686 (hose); ordrd a W10260488 (ring-tub) Removed and replaced parts listed, ran 2 test cycles no leaks found.
Near La Cañada Flintridge, CA 91011
Jesus
Job Details:
09/28/2018
kitchenaid dishwasher KDFE204ESS1
Removed and replaced sump assembly. Tested unit. Unit functions as designed no leaks. No dents dings or scratches caused by tech. Customer states unit is leaking. Removed bottom panel found drain hose came off. Reinstalled drain hose. Unit is functioning as designed and not leaking.; Job Complete.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
09/28/2018
amana dishwasher ADB1400AGS1
Customer states dishwasher is not draining. Ran unit. Tried draining. Loud grinding noise from pump. Removed pump to check for debris found none replaced drain pump. Unit now functioning as designed. Customer approves repair at this time no dents dings or scratches caused by tech. ; Job Completed.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid refrigerator KFCS22EVMS1
Customer states smelling burning smell and discoloration of cabinet. Allied techline. Techline has me removed the UI and found that UI was melted. Checked for proper voltage to unit found 120 at outlet. Techline said unit was unfixable.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid refrigerator KFCS22EVMS1
Customer states smelling burning smell and discoloration of cabinet. Allied techline. Techline has me removed the UI and found that UI was melted. Checked for proper voltage to unit found 120 at outlet. Techline said unit was unfixable.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
09/28/2018
whirlpool washer CAE2745FQ0
Customer states washer is not draining. Ran diagnostics. Unit started agitating and spinning. Canceled out diagnostics. Unit started on its own again. Ordering control. ordrng 1 W11188527 (CONTROL ), Removed and replaced control calibrated and tested unit found tub was not spinning. Inspected shifter. Found that drive belt fell off. Reinstalled drive belt tested unit. Unit functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR KFCS22EVMS8
Customer states no ice production. Inspected ice maker jumped ice maker. Ice maker would not start. Removed and replaced ice maker W10889233 (ICEMAKER). Ice maker cycled and filled with water. No dents dings or scratches caused by tech. ; Job Completed.
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
whirlpool refrigerator WRX988SIBM03
Customer states that left side door doesn’t close properly. Checked unit and adjusted the center mullion. Also adjusted the door leveling on the left side. Unit is working as design.; Job Completed.
Near Ventura, CA 93003
Jesus
Job Details:
09/28/2018
KITCHENAID REFRIGERATOR KBFN406EPA00
Customer states that unit is not cooling and working intermittently. Checked unit and ran diagnostics. Tested thermistors, compressor and fans. Or ding parts. ; ordrng 1 W10846767 (cntrl-elec) and 1 WPW10739408 (cntrl-elec), Customer states that unit completely stopped working a week ago. Checked unit and found the inverter flashing. Inverter error code is inverter failure. Checked and power of 118 vac to inverter. Also getting 3.1 vdc. Checked power to compressor and not getting none. Orderding part. Removed inverter and installed new. Turn unit on and found the same error code with inverter fault. Removed inverter and tested the compressor. Found the compressor winding not ohming out. Needs seal system, Completed seal system; used 1 CD8404 ([Alt for AF1200])
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
maytag washer MVWB835DW0
In diagnostics panel would not allow any test to be made. Unplug unit and restart diagnostics. Ran manual test and found the gearcase making gear noise. Also per tech sheet tes#3 on page 16 tested components and step 14 says to replace motor. Ordering parts. Removed agitator and lock ring. Removed tub ring and basket. Removed gearcase assembly and gearcase. Installed new gearcase and parts. Assembled unit and calibrated. Ran diagnostics and passed. Unit in now working as designed.
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
whirlpool microwave WMC50522AS1
Customer states that power button not working. Checked unit and found the power button completely dead. Unplugged and plugged unit on to see if that would change anything. Part list doesn’t have any parts available. Total unit replacement. Call autho and they are found to call customer within 3 business days.; Job Complete.
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
09/28/2018
kitchenaid refrigerator KBSN608ESS01
Customer still complaints about thin film of ice/frost in the evaporator cover. Contacted tech line and he suggested to set the defrost time interval every 8 hours instead of 12 hours, also he recommended to replace the defrost thermostat for one 60 deg cut-up, part #WP218238. SR#7723006017.; ordrng 1 WP2182381 (bimetl-def), Replaced defrost thermostat (WP2182381). Tested ok.; Job Complete.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
09/28/2018
MAYTAG DRYER MGDB765FC0
damaged dryer front panel WPW10459661 (PANEL) and toe panel WPW10459664 (TOEPNL) . Replaced both and tested ok.; Job Complete.
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
09/28/2018
kitchenaid dishwasher KDTE704DSS0
Dishwasher stop in the middle of the cycle acting like the door has been open, restarted the cycle and few seconds after start stop again. Tested the motor and door switch, both are working fine. Contacted tech line and he suggested to replace the fan vent. Replaced the vent and tested ok
Near Los Angeles, CA 91344
Michael
Job Details:
09/28/2018
kitchenaid microwave KMHS120ESS1
Customer says microwave intermittently heats. Agrees to service feeTested with magic bar and mag does not hum or heat.Needs magneton W10818686 Removed microwave, removed and replaced mag and unit now operates as intended.
Near Los Angeles, CA 91311
Michael
Job Details:
09/28/2018
MAYTAG DRYER MGD3500FW0
Customer states makes loud thumping sound and lint trap will not go down and is causing clothing to become damaged.Tech found lint built up. Tech removed lint blower housing and showed customer vent hose is obstructed severely. Advised have exhaust vent serviced. Unit now operates and down not make any sounds. Unit ops as intended job complete. Completed.
Near Los Angeles, CA 91306
Michael
Job Details:
09/28/2018
whirlpool dishwasher KDTE334GPS0
Customer states unit leaks from corner of door.Tech found unit not installed properly. Unit was not level resulting in unit leaning forward and small leak forming at base of left hinge.Found seal on right side of door not fully installed. Installed seal and leveled unit for customer. Unit now does not lean forward. Ran unit through rapid advance and unit does not leak. Unit ops as intended job complete; Job Complete.
Near Los Angeles, CA 91367
Michael
Job Details:
09/28/2018
kitchenaid refrigerator KBFS25ECWH00
Customer states that unit was intermittent making ice, water is dripping from ice maker into ice bin and causing large ice block to for in ice bin. Cycled ice maker and when ice maker filled, water poured from mold into ice bin. Removed and replaced icemaker with truck stock pn W1088439. new ice maker cycled and filled. Advised customer to wait 24 hrs for ice production. Unit ops as intended job complete; used 1 W10884390 (ICEMAKER)
Near Los Angeles, CA 91326
Michael
Job Details:
09/28/2018
WHIRLPOOL DRYER LGR5636KQ0
Customer states light does not turn on and drum continues to spin after door is opened. Bad door switch. WP3406107. ordering 1 WP3406107 (switch-dor), Removed and replaced door switch. Unit now lights interior and halts operation when door is opened. Unit ops as intended job complete
Near Los Angeles, CA 91331
Michael
Job Details:
09/28/2018
WHIRLPOOL WASHER WTW5000DW1
Removed and replaced damaged inlet housing. Ran unit through auto service and unit no leaker leaks from valve assembly. Unit ops as intended job complete.; Job Completed.
Near Stevenson Ranch, CA 91381
Kenneth
Job Details:
09/28/2018
whirlpool refrigerator WRT541SZDW00
Found unit with gapping in left corner of fridge door gasket. Tried adjusting unit. Will need extra plastic shims. Ordering new shims ordrng 1 WP2254473 (hinge-door) and 3 WP487576 (washer)s, Installed all parts. Sealed cabinet to liner. informed customer to give fridge 24 hours can still see light singing through corner. But unit is fully sealed 100%. Swinging through cause mullion between freezer and fridge is almost to short. Sealed all cabinet to liner. ; Job Complete.
Near Los Angeles, CA 91403
Kenneth
Job Details:
09/28/2018
whirlpool refrigerator JFC2089HES
Found unit with spermatic cooling due to bad condenser fan. Condenser fan was getting power but not running. Replaced fan and tested unit. Unit is working properly. Found damper extremely loud not opening and closing properly. Ordering new damper control. 1 WP67003903 (control- d), nstalled control damper and tested unit. Unit is. Now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91367
Kenneth
Job Details:
09/28/2018
ikea dishwasher IUD8555DX3
Found unit not draining wi5 water due to some head bean stuck in drain pump. Removed and replaced drain pump and tested unit. Unit is still not working. Not filling with water. Ordering water valve. 2 water solenoid valve humming but not opening. Ordering. ordrng 1 W10576551 (solenoid) and 1 WPW10327249 (water intake valve), Installed solenoid and water valve and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91405
Kenneth
Job Details:
09/28/2018
whirlpool freezer WRS973CIDM00
Found unit with a bad Eva fan. Getting 120 volts but not turning on. Ordering evap fan; ordrng 1 W11036566 (motor-evap) Installed motor evap fan and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details:
09/28/2018
whirlpool range WFG320M0BS3
Customer having same issues changed caps with burner heads this time and unit is now working as designed. Customer turns knobs slow ; Job Completed.
Near Mojave, CA 93501
Patrick
Job Details:
09/28/2018
WHIRLPOOL REFROGERATOR WRR56X18FW00
Removed and replaced parts vacuumed and recharged unit. Tested unit all ops checked good ; used 1 FREON R134 (4.8 OZ)
Near Palmdale, CA 93551
Patrick
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRX986SIHV
Moisture is now building up on adapter. Needs seals. Box doesn’t seem to be sitting properly, but is installed properly needs new parts ; ordrng 1 W11242954 (BOX-ICE ) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter), Removed and replaced parts. Filled gaps between liner and cabinet with silicone. Test3d unit. All ops checked good ; used 1 482338 (ADHESIVE)
Near Palmdale, CA 93551
Patrick
Job Details:
09/28/2018
whirlpool refrigerator WRX988SIBM01
Customer having issues with the unit not wanting to stay on. Compressor comes on and shuts off. Lights still work. Tested fan motors and those aren’t causing compressor to shut off. Temp sensor passed in test mode too. Test 5 compressor comes on and stays on longer then in normal cooling mode. Needs new boards. Power going into inverter; 1 W10807590 (cntrl-elec), 1 WPW10154805 (invrtr-box)
Near Lancaster, CA 93536
Patrick
Job Details:
09/28/2018
whirlpool refrigerator WRS571CIDM01
Found the un8t mak8ng noise for the cust9mer. Buzzing noise that wasn’t always there. Coming from evap fan. Need to replace ; ordrng 1 WP2315549 (motor-evap), Removed and replaced part tested unit. All ops checked good ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details:
09/28/2018
MAYTAG DRYER MGDX655DW2
Found the customer having dry issues. No heat. Checked for glow fro, ignitor and it didn’t glow. Checked thermal cut off and it read open when checking continuity. Removed and replaced. Tested unit. All ops checked good. ; Job Completed.
Near Glendale, CA 91201
Raymond
Job Details:
09/28/2018
WHIRLPOOL DRYER MGD6400TQ0
Upon arrival unit making really loud noise when running. Inspected and found motor pulley broken idler arm bent and base bent. ; rqstng P&A on 1 8547174V (pulley-idr) and 1 WP8547166 (base) and 1 WP8547168 (belt) and 1 WPW10446781 (spring) and 1 WPW10463866 (motor-drve),
Replaced pulley spring belt and motor. Tested unit. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details:
09/28/2018
kitchenaid refrigerator KSC23C8EYY03
Upon arrival customer had unit defrosted with cooling off but customer stated unit had frost on evaporator and this is a reoccurring issue unit needs fan motor and thermistor; ordrng 1 W10316760 (thermistor) and 1 WPW10439624 (motor-evap), De-iced unit and replaced scroll fan and thermistor. Moved thermistor to suction line and zip tied. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00
Upon arrival there was no ice. Inspected and found ice maker notch ling. Replaced ice maker and tested. Unit functions as designed. W10873791 (ICEMAKER)
Near Los Angeles, CA 91331
Michael
Job Details:
09/28/2018
whirlpool washer WTW7500GW0
Upon arrival customer complaint was unit would trickle water and then shut down. Inspected and found bad water valve. Replaced valve W11165546 (Valve) and tested. Unit functions as designed; Job Complete.
Near Santa Clarita, CA 91354
Billy J.
Job Details:
09/28/2018
whirlpool microwave WMH73521CS
Call not connected Ramon’s recall apon arrival cx stated unit not operating states he gets door open door closed found 3 loosed wires that fell off door switches removed and replaced all door switches and crimped all wires on switches retested job complete; used 3 W10727360 (MICROSWITCH)
Near Santa Clarita, CA 91390
Billy J.
Job Details:
09/28/2018
WHIRLPOOL WASHER WTW5000DW0
Upon arrival customer stated unit not agitating tested unit and found washplate was completely stripped removed and replaced retested job complete; Job Customer.
Near Los Angeles, CA 91344
Billy J.
Job Details:
09/28/2018
amana washer MVWX655DW0
Per office autho only covers parts apon arrival informed cx of service call and labor she stated she was not aware and already paid another company for service call referred cx back to Maytag cx not happy at all refused sc
Near Santa Maria, CA 93454
James
Job Details:
09/28/2018
whirlpool washer CAW35114GW1
Found unit with broken water inlet. Cold valve broken off. Ordering new water inlet valve. ordrng 1 W11210459 (WATER INLET), Replaced water inlet. Could not test unit due to no water hookups. No dents, dings, or blemishes on or around the unit caused by tech.
Near San Luis Obispo, CA 93401
James
Job Details:
09/28/2018
kitchenaid refrigerator KRSC503ESS01
Found old ice door sloppy. Allowing air into unit. Replaced ice door. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
Near Arroyo Grande, CA 93420
James
Job Details:
09/28/2018
WHIRLPOOL DRYER MGDC215EW2
Installed dryer repair kit and tested unit. Unit now sounds normal and is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; used 1 4392067 (DRYER REPAIR KIT)
Near Cambria, CA 93428
George
Job Details:
09/28/2018
whirlpool refrigerator WRS312SNHW00
Found refrigerator working ok customer concerns humming sound check compressor ok not hot fan ok customer instruct allow to drop temp 2 setting not much food in refrigerator Testing ok complete. No dents or dings cause by tech.; Job Completed.
Near Paso Robles, CA 93446
George
Job Details:
09/28/2018
whirlpool range KGST307HBS9
Found range ui blank power ok intermently working or not need to replace control and ui customer decline complete no dents or dings cause by tech; Job Complete.
Near Bakersfield, CA 93306
Erick
Job Details:
09/28/2018
maytag dishwasher MDB7749AWB1
Upon arrival the touchpad was dead. Removed and replaced touchpad and tested unit. While testing unit found that unit would not turn off one door was open. Found unit with faulty door switch. Removed and replaced switch and tested unit. Unit functions normal now; used 1 W10727360 (MICROSWITCH)
Near Bakersfield, CA 93306
Dane
Job Details:
09/28/2018
kitchenaid refrigerator KRMF606ESS00
Removed and replaced wire harness and tested unit. Unit functions normal
Near Arvin, CA 93203
Erick
Job Details:
09/28/2018
whirlpool washer WTW5000DW1
Upon arrival the unit was giving a speed sensor fault code. When I tried to calibrate the unit the lights on the control came on but unit did nothing. Unit needs new control and new speed sensor.; ordrng 1 W10913953 (actuator), Removed and replaced control and shifter and tested unit. Unit functions normal now; Job Complete.
Near Arvin, CA 93203
Dane
Job Details:
09/28/2018
MAYTAG WASHER MVWB835DW
Upon arrival the unit was leaking from the soap dispenser and was moving well in the spin cycle. Suspension failed. Removed and replaced suspension. Found hot water valve sorted and melted and melted drawer and housing. Remove and replace drawer and housing (housing) W10919352 (drawer) and tested unit. Unit functions normal now; Job Complete.
Near Arvin, CA 93203
Dane
Job Details:
09/28/2018
maytag dryer MGDB835DW
Upon arrival of the unit was taking too long to dry the clothes. Found the gas coils short cycling and out of range. Removed and replaced coils and tested unit. Unit functions mobile now; used 1 279834 (2 COIL GAS VALVE SET)
Near Bakersfield, CA 93313
Dane
Job Details:
09/28/2018
FRIGIDAIRE FREEZER LFFH17F3QW
Upon arrival the unit was not cooling. Found defrost heater shorted out and took out control and defrost timer. Removed and replaced control and timer and heater and tested unit. Unit functions normal