Near Visalia, CA 93277
Erick
Job Details:
10/01/2018
maytag washer MVWC565FW
Cycled unit and found door latch mechanism attempting to Engage butting would not lock. Unit has bad door latch and will need to be replaced; ordrng 1 W10838613 (lid lock assembly), Installed new latch assembly. Retested it and it now locks and advances through cycle. Unit passed all tests with no errors. Job complete.
Near Visalia, CA 93291
Erick
Job Details:
10/01/2018
kitchenaid icemaker KUIC15NHZS
Found filter stuck in housing. Removed housing from liner. Safely removed filter. Customer has new filter. Installed new filter for customer. Reinstalled and secured housing. Has customer test filter and is now able to remove and replace with no errors. Job complete.
Near McFarland, CA 93250
Erick
Job Details:
10/01/2018
whirlpool washer WTW8900BC0
Cycled unit and found it leaking at pump. Pump is cracked causing leak. Replaced pump. Retested it and unit is no longer leaking. Job complete.
Near McFarland, CA 93250
Erick
Job Details:
10/01/2018
whirlpool dryer WGD8900BC0
Cycled unit and found unit with bad pulley causing it to make noise. Replaced pulley assembly. Unit also had bad resistance on fuse causing it to poorly dry. Replaced fuse and repair kit. Job completed. 4392067 (DRYER REPAIR KIT) WP3390719 (FUSE-THRML)
Near Wasco, CA 93280
Erick
Job Details:
10/01/2018
frigidaire refrigerator LFSS2312TF
Found broken teeth on ice maker causing it not o dispense ice. Also found bad solenoid on dispenser vsvle. Solenoid resistance out prof range, replaced both ice maker and valve.retested and now all functions are working. Jobmcomp; Job complete.
Near Shafter, CA 93263
Erick
Job Details:
10/01/2018
GE refrigerator GSE25HGHWW
Found leaking by housing. Found bad spring to housing. Repaired housing and secured spring to tube. Retested it snd unit is no longer leaking. Unt passed all tests with no errors. Job completed.
Near Hanford, CA 93230
Enrique
Job Details:
10/01/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ01
Both compartments not cooling . I found the evaporator was frosting up . The factory installed the thermistor on the wrong place . I installed the new thermistor on the suction copper tube . All functions checked normal at time of service .
Near Hanford, CA 93230
Enrique
Job Details:
10/01/2018
maytag washer MVWC565FW1
Inspected a Maytag washer . Customer complaining , the washer is not working correctly . I found the cold water won’t stop filling , even when the unit is disconnected . Need a new inlet valve . ; ordering 1 W11038689 (valve), Replaced the valve . Performed calibration , ran a quick wash cycle test . All functions work as designed . No leaks . ; Job Completed.
Near Huron, CA 93234
Enrique
Job Details:
10/01/2018
frigidiare refrigerator FFHT2032TP1
RC compartment not cooling . Found a shorted fan motor . The control is providing 120 v to evaporator fan motor . ; ordrng 1 242077702 (motor), Replaced the fan motor . All functions checked normal . No leaks . ; Job Completed.
Near Fowler, CA 93625
Timothy
Job Details:
10/01/2018
WHIRLPOOL WASHER MVWX655DW0
Ran unit and found the gear-case was bad. Replaced gear-case and cam. Tested unit. Unit checks ok. No leaks noted. Used W10721967 (CAM) (W10902814 (Washplate) W11035751 (Gearcase)
Near Fresno, CA 93727
Timothy
Job Details:
10/01/2018
whirlpool washer WTW5000DW1
Ran a service test. Unit does not latch. Replaced latch, cleared codes and retested. Unit passes service test. No leaks noted. Unit operating as designed.; used 1 W10838613 (LATCH)
Near Madera, CA 93637
Irvin
Job Details:
10/01/2018
frigidaire refrigerator FFHB2740PE
The valve is not producing water. the IM has a broken wire. replaced components cycled and filled. all ops good. ; Job Completed. Used 242253002/VALVE-WATER 243297606 (ICE MAKER) 242253002 (VALVE-WATER)
Near Madera, CA 93638
Irvin
Job Details:
10/01/2018
FRIGIDAIRE REFRIGERATOR FFHS2311LBSA
removed failed gasket. installed replacement gasket 241786007 (gasket ref). sealed to seal properly. all ops normal. ; Job Complete.
Near Madera, CA 93638
Irvin
Job Details:
10/01/2018
GE DRYER GTD65EBSJ3WS
removed power. replaced switch WE10X23879 (SWITCH). powered and test, all ops normal.
Near Madera, CA 93638
Irvin
Job Details:
10/01/2018
ge washer GTW680BSJ5WS
Customer say the unit is banging during operation, found the unit has bad suspension. Checked error codes found three codes8-pressure sensor loss, 26-OUT OF BALANCE, 31- OOB. Passed all components test, unit need suspension rods. ; ordrng 2 WH16X26910 (SUSPENSION RIGHT)s and 2 WH16X26911 (SUSPENSION LEFT)s, removed top. replaced the suspension. assembled unit. test, passed all ops normal.
Near Madera, CA 93636
Irvin
Job Details:
10/01/2018
frigidaire range FFEF3016TSC
The inner and outer doors separated and outer door flung open almost hitting and burning Customer. Screws to hold door too short, spacers won’t allow the door parts to connect properly, removed temporarily door is closed and sealed, the outer door is bowed not sealing around glass properly ; ordrng 4 316021109 (screw)s and 4 316439500 (screw)s and 1 316603902 (OUTER OVEN DOOR STNLS ), removed door. replaced outer cover and screws. installed door test good. all ops normal. ; Job Completed.
Near Fresno, CA 93711
Irvin
Job Details:
10/01/2018
whirlpool refrigerator WRF757SDEM01
Customer says the Ice Maker is producing ice but is slow. Customer says they dumped the bucket before arrival and there was a run in the bucket from around 5am. informed customer unit is operating properly.
Near Turlock, CA 95382
Cruz
Job Details:
10/01/2018
Found buttons on console to be stuck, customer could not use oven installed new part W11236885 (console) into unit. Test unit in a bake cycle it heated fine, unit is working as designed customer ok's repair ; Job Complete.
Near Turlock, CA 95382
Cruz
Job Details:
10/01/2018
whirlpool refrigerator WRT519SZDW02
Unit is not leveled properly causing front refrigerator door not to seal properly, I then adjust front left & right legs, tested refrigerator door and found it to be sealing properly, unit is leveled properly cooling and temps are working fine as well. ; Job Complete.
Near Lathrop, CA 95330
William
Job Details:
10/01/2018
MAYTAG DISHWASHER MDB7759SAB1
Found code for stuck key, Checked panel functions, replaced ui panel W10589069 (CNTRL-ELEC), ran self diagnostics, unit operating as designed, tested ok; Job Completed.
Near Manteca, CA 95336
William
Job Details:
10/01/2018
whirlpool dishwasher WDF520PADW7
Replaced drain pump motor (W10876537) checked all connections ran diagnostics tested OK; Job Completed.
Near Manteca, CA 95336
William
Job Details:
10/01/2018
whirlpool refrigerator WRX735SDHZ00
ound temp normal, instructed customer on airflow & defrost functions, ice production, with manual. Unit operating as designed; Job Completed.
Near Manteca, CA 95337
William
Job Details:
10/01/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB01
Removed spacer at bottom hing, greased bottom gasket, adjusted level so door closing properly, unit sealing as designed. Temp tested ok; Job Completed.
Near San Luis Obispo, CA 93405
George
Job Details:
09/28/2018
WHIRLPOOL WASHER WFW92HEFW0
Found washer soap dispenser cartridge filling with water spoke to Dave in tech line ran thrue diagnostic checking ok just a little water going in thrue cartridge ok to replace dispenser housing with secondary valve ok to order part . Ordrng 1 W10862190 (dispenser), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Completed.
Near Bakersfield, CA 93305
Dane
Job Details:
09/28/2018
FRIGIDAIRE REFRIGERATOR FFHT2032TP
Upon arrival the unit was not cooling. Compressor was not running. Found the little metal clip that holds start device to compressor had come off and vibration from compressor cost start device to disconnect. Secured connection and clip and tested unit. Unit functions normal now; Job
Near Bakersfield, CA 93306
Dane
Job Details:
09/28/2018
whirlpool washer WTW4950HW0
Upon arrival unit was banging around in spin cycle. Customer was washing a comforter and a small blanket. The comforter was extremely heavy and soaking wet. The small blanket wait almost nothing. Unit had no codes and finished test cycle with no problems. Re-loaded and evenly distributed blanket and took out smaller blanket and showed customer that it worked. Called Leon at tech-support. Per Leon at tech-support this is a use and care issue. Please inform customer of COD charge is for return visit; Job Completed.
Near Visalia, CA 93291
Erick
Job Details:
09/28/2018
KITCHENAID DISHWASHER KDTE104ESS
Cycled unit and found it with heater error causing poor wash water not reaching correct temp. . Control not sending voltage. Ran through tests cycle and recalibrate main board-and cleared all codes. Retested it and all functions are now working. Heater is now working
Near Bakersfield, CA 93306
Dane
Job Details:
09/28/2018
FRIGIDAIRE REFRIGERATOR FFTR1814TW0
Upon arrival the unit was not cooling. Found unit not going into defrost. Unit had stuck defrost timer and open defrost thermostat. Unit needs new thermostat and the timer; ordrng 1 241705102 (timer-defrost) and 1 5303918634 (thermostat kit), Removed and replaced defrost timer and thermostat and tested unit. Unit functions normal now; Job Complete.
Near Bakersfield, CA 93306
Dane
Job Details:
09/28/2018
whirlpool washer WTW7300DW0
Upon arrival customer had two complaints. First complaint was the motor was making a humming noise as the unit agitated. Second complaint was unit was not draining properly. Took an ohm reading off of the drain pump motor and found it out of range. Removed and replaced drain pump and tested unit. Customer still complaining about how hum when unit is agitating. Called tech-support and spoke with Andy, ran unit through high-speed and low-speed agitation, high-speed and low-speed spin, ran test 51 to ensure unit is operating properly. Unit functioning normal with no abnormal noises. Tech-support pointed me to use and care guide page for the bottom right-hand corner says normal noises you can expect: It says at various stages well the agitator is moving you will hear a humming and a whirling noise is this is expected and normal. Unit functions normal please inform customer of COD charges if called back out for same reason; used 1 WPW10581874 (PUMP)
Near Bakersfield, CA 93306
Dane
Job Details:
09/28/2018
whirlpool washer WTW7300DW0
Upon arrival customer had two complaints. First complaint was the motor was making a humming noise as the unit agitated. Second complaint was unit was not draining properly. Took an ohm reading off of the drain pump motor and found it out of range. Removed and replaced drain pump and tested unit. Customer still complaining about how hum when unit is agitating. Called tech-support and spoke with Andy, ran unit through high-speed and low-speed agitation, high-speed and low-speed spin, ran test 51 to ensure unit is operating properly. Unit functioning normal with no abnormal noises. Tech-support pointed me to use and care guide page for the bottom right-hand corner says normal noises you can expect: It says at various stages well the agitator is moving you will hear a humming and a whirling noise is this is expected and normal. Unit functions normal please inform customer of COD charges if called back out for same reason; used 1 WPW10581874 (PUMP)
Near Bakersfield, CA 93306
Dane
Job Details:
09/28/2018
whirlpool washer WTW7300DW0
Upon arrival customer had two complaints. First complaint was the motor was making a humming noise as the unit agitated. Second complaint was unit was not draining properly. Took an ohm reading off of the drain pump motor and found it out of range. Removed and replaced drain pump and tested unit. Customer still complaining about how hum when unit is agitating. Called tech-support and spoke with Andy, ran unit through high-speed and low-speed agitation, high-speed and low-speed spin, ran test 51 to ensure unit is operating properly. Unit functioning normal with no abnormal noises. Tech-support pointed me to use and care guide page for the bottom right-hand corner says normal noises you can expect: It says at various stages well the agitator is moving you will hear a humming and a whirling noise is this is expected and normal. Unit functions normal please inform customer of COD charges if called back out for same reason; used 1 WPW10581874 (PUMP)
Near Bakersfield, CA 93306
Dane
Job Details:
09/28/2018
FRIGIDAIRE REFRIGERATOR FFTR1814TW0
Upon arrival the unit was not cooling. Found unit not going into defrost. Unit had stuck defrost timer and open defrost thermostat. Unit needs new thermostat and the timer; ordrng 1 241705102 (timer-defrost) and 1 5303918634 (thermostat kit), Removed and replaced defrost timer and thermostat and tested unit. Unit functions normal now; Job Complete.
Near Bakersfield, CA 93305
Dane
Job Details:
09/28/2018
whirlpool refrigerator WRX988SIBM00
Upon arrival of the unit was not cooling. Compressor running, condenser fan running, and fresh food evaporator fan running. Hooked up gauges up to previous sealed system ports. Pressure was at zero on high side and low side. Unit needs new compressor; rqstng P&A on 1 8201675 (compressor)Kurt Isolated Yoder loop and vacuumed. Yoder loop would not hold vacuum. Called Kurt at tech support, per Kurt at tech support unit is not repairable.; Job Completed
Near Visalia, CA 93291
Erick
Job Details:
09/28/2018
whirlpool dishwasher WDT730PAHZ0
Cycled through test cycle and it passed all tests with no errors. Found customer not using rinse aid causing poor dry. Instructed cust on proper loading ,soap usage, and rinse aid. Job complete.
Near Visalia, CA 93291
Erick
Job Details:
09/28/2018
KITCHENAID DISHWASHER KDTE104ESS
Cycled unit and found it with heater error causing poor wash water not reaching correct temp. . Control not sending voltage. Ran through tests cycle and recalibrate main board-and cleared all codes. Retested it and all functions are now working. Heater is now working
Near Visalia, CA 93277
Enrique
Job Details:
09/28/2018
FRIGIDAIRE RANGE FFGF3019LW
Units burner not igniting due to burner holder not grounding correctly. Replaced with new burner heads. Retested it and now all burner are working Job complete.
Near Visalia, CA 93291
Erick
Job Details:
09/28/2018
kitchenaid refrigerator KFIS29PBMS02
Found unit with cracked reservoir causing it to leak. Alps found housing pushing out tube causing more water to leak. Replaced both housing and reservoir W11194438 (housing) W11168758 (reservoir) . Retested it and it no longer leaks. Job comp; Job Completed
Near Visalia, CA 93291
Erick
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00
Upon arrival found moisture building on center mullion causing it to drip down to freezer light causing it to switch to stick. Sled techline and spoke with Mike, found center mullion getting voltage but not responding. Unit will need new mullion; ordrng 1 WP12722803AP (rail-mulln), Installed new part. Retested it snd it passed all tests with no errors. Job complete.
Near Tulare, CA 93274
Enrique
Job Details:
09/28/2018
WHIRLPOOL MICROWAVE WMH31017FS0
Replaced the light bulb on the microwave . Now all functions checked normal . ; Job Complete.
Near Tulare, CA 93274
Enrique
Job Details:
09/28/2018
whirlpool refrigerator WRS325SDHZ00
RC freezing the vegetables , building up frost around the diffuser . I will need to replace the diffuser and central electric .; ordrng 1 W11174836 (CENTRAL ELECTRIC ) and 1 W11236848 (DIFFUSER ), Replaced the diffuser on the refrigerator . All functions checked normal at time of service. No leaks . ; Job complete
Near Tulare, CA 93274
Enrique
Job Details:
09/28/2018
whirlpool refrigerator WRX735SDHZ00
Replaced the ice maker and 2 way valve . All functions checked normal at time of service . No leaks . ; Job Complete.
Near Corcoran, CA 93212
Enrique
Job Details:
09/28/2018
FRIGIDAIRE REFRIGERATOR FGSS2635TF0
Icemaker not working . Need new ice maker . Broken ice cubes mold . ; ordrng 1 243297606 (ice maker),Replaced the ice maker . All functions checked normal . No leaks . ; Job Complete.
Near Tulare, CA 93274
Enrique
Job Details:
09/28/2018
whirlpool range WFG320M0BW2
Replaced the outer door WPW10535767 (GLASS-DOOR) on a whirlpool range . All functions checked normal at time of service . Job Completed.
Near Fresno, CA 93727
Timothy
Job Details:
09/28/2018
whirlpool microwave WMH32519FS0
Light does not come on immediately when door is opened. Unit is not heating. Replaced switch and interlocks. Light is now responsive but the unit is not heating. Diode was broken while attempting to remove to test the capacitor. Replaced with pre ID part. Protective cover for the high voltage Line to the capacitor is frayed and the wire seems soft like it is about to break. The capacitor is not measuring correctly and needs to be replaced. . Unit needs a cap and transformer and potentially the magnetron.; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg), Dropped microwave to access high voltage components. Checked components and found the check ok but the microwave does not heat. Found 120vac at the transformer unit is loud but does not heat. Replaced magnetron and tested. Unit is now heating but there is still a loud hum. Replaced the capacitor , which tested ok, but the noise is still present. Replaced the transformer, which also test
Near Sanger, CA 93657
Timothy
Job Details:
09/28/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW
Inspected unit and found the evaporator fan 242077702 (Motor evap) stalled. Replaced and defrosted unit. Tested unit. Unit operating normally. Defrost checked ok through diagnostics.; Job Complete.
Near Kingsburg, CA 93631
Timothy
Job Details:
09/28/2018
KITCHENAID DISHWASHER KDTE254ESS
Near Fresno, CA 93706
Timothy
Job Details:
09/28/2018
kitchenaid oven KODE507ESS03
Customer states the unit , once exchanged for the same issue, started not repeating the timer. Called WPTS (7723059602) told they would put the product up for review. ; Job Completed.
Near Fresno, CA 93722
Ian
Job Details:
09/28/2018
whirlpool dishwasher WDT710PAHB1
Tech found the bottom spray arm detached and melted. Replaced the spray arm WPW10491331 (ARM-SPRAY) from provided stock. Customer also states unit will sometimes leak from front of the machine. Fountain machine unlevel from installation, and tilted forward severely. Adjusted levelness and unit now tests good with no leaks or damage to home.
Near Fresno, CA 93720
Ian
Job Details:
09/28/2018
kitchenaid washer KDFE104DSS
Tech found unit had blown wash pump. Installed/motor WPW10605057 (PUMP&MOTOR) assembly from provided stock. Unit now tests good with no leaks or damage to home.
Near Fresno, CA 93720
Ian
Job Details:
09/28/2018
kitchenaid dishwasher KDFE104DSS
Tech found unit had blown wash pump. Installed/motor assembly from provided stock. Unit now tests good with no leaks or damage to home.; Job Completed.
Near Fresno, CA 93720
Chris
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRT511SZDW00
On today’s Visit removed and replaced compressor Also replaced evap coil and new filter dryer. Put system into a vacuum to -30 psi. Let that hold for 15 minutes. Then added 4.9 ounces of R-134 A Refrigerant. Pressures checked out good refrigerator is not cooling. All functions tested good. Job completed; used 1 AF1200 (TUBE EXTENSION)
Near Fresno, CA 93730
Chris
Job Details:
09/28/2018
whirlpool refrigerator WRX735SDHZ00
Customers issue is that ice was not dispensing. Upon arrival found icemaker producing ice issue was ice container was Defective had a broken latch on it. Replaced ice container check for proper function everything checks out good. Went over settings and different functions with customer on the refrigerator. Job completed
Near Clovis, CA 93619
Chris
Job Details:
09/28/2018
whirlpool refrigerator WRX988SIBM03
Lighting went out inside freezer compartment and is flickering inside refrigerator compartment. Also User interface need to be replaced should’ve done it on previous visit it was a PSP part but now I need it. When parts come in will schedule and come back out; ordrng 1 W10830278 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11126053 (module),On return visit replace LED board and the LED module in freezer Compartment. Also replace user interface. Lights are now functioning temperatures are good. Job is complete
Near Fresno, CA 93720
Chris
Job Details:
09/28/2018
whirlpool oven WFG540H0ES1
temperature was way off. Tried calibrating unit I could get it close within like 10 or 15° ordering new sensor will return on Thursday first call; ordrng 1 W10833885 (sensor), On return visit pulled of an out to replace sensor. Let oven preheat to 350. Everything checks out good now was able to calibrate temperature within 2°.Job completed
Near Mendota, CA 93640
Irvin
Job Details:
09/28/2018
maytag washer MVWC565FW1
Customer says the unit is not washing clothes. Checked error codes none in the unit. Tested components, found all components test good.
Near Kerman, CA 93630
Irvin
Job Details:
09/28/2018
FRIGIDAIRE RANGE FPGF3077QFB
Replaced harness and spark mod. Assembled the unit, powered. Test all burners good, all ops normal.
Near Fresno, CA 93711
Irvin
Job Details:
09/28/2018
whirlpool washer WTW4800XQ2
Customer reports the unit is bouncy during operation. Confirmed issue. Suspension rods are weak. Replaced suspension W10780048 (SUSPENSION), calibration unit. All ops normal.
Near Modesto, CA 95350
Cruz
Job Details:
09/28/2018
kitchenaid oven KEBS109BSS00
unit will not turn, customer states that breakers are good, I then pulled unit out and removed panel UI, tested thermal fuse and found it to be bad, installed new part (thermal fuse) into unit, tested both bake & broil cycle they are working fine.
Near Modesto, CA 95355
Cruz
Job Details:
09/28/2018
whirlpool washer WTW7300DW0
unit does not agitate properly, found wash plate to be stripped at shaft, I then installed new part (wash plate) into unit. Tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repair. ; Job Completed.
Near Modesto, CA 95355
Cruz
Job Details:
09/28/2018
whirlpool dryer WED7300DW1
unit takes long to dry and unit does not heat, tested unit in a high heat cycle, found no heat, pulled unit out and removed back panel tested cut off tml found it to be bad, replaced bad one with new one from SP (279816 cut off tml ) reassembled back panel, tested unit it heat fine customer ok repair ; used 1 279816 (THERMAL CUT OFF HI)
Near Ceres, CA 95307
Cruz
Job Details:
09/28/2018
WHIRLPOOL DISHWASHER WDT730PAHZ0
Unit will not drain water out of tub, I then tested unit and found a humming sound coming from drain pump, removed bad one and replaced with new one from SP (w10348269 drain pump) into unit. Tested unit in a diagnostic test mode it completed wash drain dried ck for codes found none as well no leaks, customer ok repair. ; used 1 WPW10348269 (PUMP-DRAIN)
Near Turlock, CA 95380
Cruz
Job Details:
09/28/2018
whirlpool refrigerator M1TXEGMYW01
R efrigerator compartment is not cooling properly, inspected freezer compartment and found motor fan not working, found frozen ice on evap cover as well, removed evap cover and replaced bad motor fan & bad bimetal
Near Modesto, CA 95355
Cruz
Job Details:
09/28/2018
maytag dryer MEDX655DW1
unit is making a squeaking sound during any cycles, I then removed front panel and drum, found rollers to be bad, replaced bad ones with new ones from SP (4392065) , reassembled drum and front panel test unit in a high heat cycle it heated fine, runs quiet; used 1 4392065 (DRYER REPAIR KIT)
Near Oakdale, CA 95361
William
Job Details:
09/28/2018
KITCHENAID COMPACTOR KTTS505ESS0
emoved from cabinet, found debris on drive screws, Remove debris from drive screws, tested unit functions, unit operating as designed.
Near Riverbank, CA 95367
William
Job Details:
09/28/2018
whirlpool microwave GMC305PDB07
Found F2E1 code, keypad setting error codes, unit needs keypad replaced. Gave estimate for keypad replaced.
Near Modesto, CA 95356
William
Job Details:
09/28/2018
maytag washer MVWB865GW
customer canceled at door.
Near Modesto, CA 95350
William
Job Details:
09/28/2018
whirlpool washer WED8900BC0
hecked airflow, Tested ok. Instructed cx on sense dry setting for 15% more drying time, changed setting to 2 setting(15 % more). Unit operating as designed.
Near Modesto, CA 95351
William
Job Details:
09/28/2018
whirlpool dryer WED5000DW2
Found no power on one leg to dryer, instructed customer power needs to be restored for dyer to function properly. Unable to find breaker for unit; Job Complete.
Near Riverside, CA 92507
Kevin
Job Details:
09/28/2018
maytag washer MVWB835DW1
Found unit not shifting between agitation and spin. I found failed slider causing issue. Removed and replaced slider. Tested unit. All tests good. ; used 1 W10734521 (SLIDER)
Near Riverside, CA 92507
Kevin
Job Details:
09/28/2018
whirlpool dishwasher WDT750SAHZ0
User interface not turning on. I removed console and found interface harness came disconnected from main control. I connected harness, all is testing normal now.
Near Calimesa, CA 92320
Kevin
Job Details:
09/28/2018
whirlpool refrigerator WRF989SDAB00
Found unit turning off and on. I put unit into diagnostic cycle and found that when the FC evaporator fan comes on it shorts and the unit resets. Shorted fan motor. Ordering part, might need autho. 1 WPW10514110 (motor evaporator), Removed and replaced FC evaporator fan motor. Tested unit. All tests good. ; Job Complete.
Near Redlands, CA 92374
Kevin
Job Details:
09/28/2018
amana dishwasher ADB1400AGS1
Customer concerned with dry performance of dishwasher. I tested unit through diagnostic cycle. Heater is working normally. Instruct customer on tips to improve dry performance. All tests good.
Near Redlands, CA 92373
Kevin
Job Details:
09/28/2018
WHIRLPOOL DISHWASHER WDF560SAFM1
Unit leaking under wash motor. Removed and replaced wash motor/sump assy WPW10605057 (pump&motor). Tested unit all tests good. ; Job Completed.
Near Ontario, CA 91762
Tyler
Job Details:
09/28/2018
whirlpool dryer WGD75HEFW0
Customer complaint is unit is not heating. Found vent restriction is causing long dry times. Customer to clean vent. Ran without vent all works good at this time.; Job Complete.
Near Pomona, CA 91768
Tyler
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01
unit is not cooling. Found evaporator is frozen over. Ordering evaporator harness kit in stock. Customer to defrost unit 24 hours with doors open before return.; ordrng 1 W11033168 (harns-wire), Removed and replaced evaporator harness kit tested all works good at this time.; Job Complete.
Near Claremont, CA 91711
Tyler
Job Details:
09/28/2018
IKEA DISHWASHER IUD8555DX4
unit still leaking. Called tech line was told to change the cabinet/tub assembly. Please get authorization for extra labor to switch over components to new tub. File number 7722970821; ordrng 1 WPW10681507 (tub-dishwr), Removed and replaced tub assembly. Tested all works good at this time customer to try it and monitor for leaks.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
09/28/2018
AMANA WASHER NTW4516FW1
Tested during the load noise is either coming from agitator or cam kit. Ordering both not in stock.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley),Removed and replaced agitator and cam. Tested all works good at this time.; Job COMPLETE.
Near South El Monte, CA 91733
Stephen
Job Details:
09/28/2018
MAYTAG WASHER MVWC565FW1
Ran diagnostics. Had f2e1, f5e3 error codes. Cleared error codes. removed and replace the switch, Ran calibration, auto test cycle- passed. Tested rinse/ spin with load. Fills, agitates, drains, rinses, & spins properly. Tightened wash plate screw. Complete. used 1 WPW10285517 (SWITCH-CYC)
Near Glendora, CA 91741
Stephen
Job Details:
09/28/2018
jennair oven JJW3830DP00
Found f2e1 error code. Unable to put into diagnostics. Replaced control panel per tech sheet. Control panel has 5 year part warrenty. had to pull out oven partway to access panel. Control panel is working properly at this time. Complete.
Near Beverly Hills, CA 90210
Isidore
Job Details:
09/28/2018
WHIRLPOOL DRYER MGD8200FC0
Found dryer on last visit for washer, making chattering noise can be motor or burner would like parts before servicing this unit is stacked, in a cabinet. Well attempt by myself. ; rqstng P&A on 1 W11123147 (motor-drve 95.58) and 1 WPW10211915 (wheel 23.65)Pulled out stacked washer and dryer from cabinet. On dryer removed top panel, user interface and front panel, removed bulk head, belt, drum and blower with motor and burner assembly. Installed new blower and motor and burner assembly, reinstalled panels and user interface, test dryer operation ok at this time.; Job Complete
Near Los Angeles, CA 90077
Isidore
Job Details:
09/28/2018
whirlpool washer WFW9470WW01
F21 f22 f28 fault codes not verified found detergent seal WP8181747 to water inlet leaking and found bellows is dried out but maybe cleaned, customer well try saving bellows, seal ordered; ordrng 1 WP8181747 (seal 16.14),Removed bellows and old detergent dispenser seal, installed new seal reinstalled bellows, test for leaks ok. Note bellows still leaking from between door and bellows seal customer advised.; Job Complete.
Near Los Angeles, CA 90272
Isidore
Job Details:
09/28/2018
jennair microwave JMW2427WS02
Found harness wire at coming loose may have come out during previous visit. Reconnect oven and microwave both working at this time.; Job Complete
Near West Hollywood, CA 90046
Isidore
Job Details:
09/28/2018
whirlpool washer LSR5232LQ0
Unable to verify noise or leaking, washer working at this time, no problems found at this time; Job Complete.
Near Hesperia, CA 92344
Cesar
Job Details:
09/28/2018
whirlpool cooktop KGCS105GSS3
Found loose connection at spark module causing unit not ignite secured connector on module unit tested good ; Job Complete.
Near Hesperia, CA 92345
Cesar
Job Details:
09/28/2018
AMANA REFRIGERATOR ASD2575BRB03
Plastic part on shut off arm broke off causing the the ice maker not to detect a full bucket and continue to make ice after bucket is full ; ordrng 1 W11128135 (ARM SHUT OFF ), Replaced arm tested good ; Job Completed.
Near Victorville, CA 92395
Cesar
Job Details:
09/28/2018
whirlpool microwave AMV2307PFW0
unit will not power on checked unit found an open 20amp fuse replaced fuse checked for shorts in the circuit all checked good plugged unit in and ran it all tested good ; used 1 W10138793 (FUSE)
Near Apple Valley, CA 92307
Cesar
Job Details:
09/28/2018
ROPER WASHER RTW4516FW2
Found unit in “panic” mode this means drain pump runs and no lights come this is a result of control not detecting a water level rice after turning on water valve causing a long fill code in the system . Reset unit and ran test unit has good water supply cold and hot, screen not clogged on unit pressure hose is secured at both ends without any kinks or breaks along the way, cold water valve and hot water valve are working good , at this time not able to determine cause of failure instruct customer to make sure hot and cold are always on ; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details:
09/28/2018
frigidaire refrigerator LFSS2612TF0
Found failed ice maker it over fills tried turning down fill at ice maker but it did not make a difference replaced ice maker now fills to proper level. Large cubes damaged ice bucket assembly the ice crushing arms in the buckets auger are now bent not allowing auger to turn. Routed for ice bucket assembly ; ordrng 1 241860803 (ice container asm), Replaced container checked good ; Job Complete
Near South Pasadena, CA 91030
Francisco
Job Details:
09/28/2018
MAYTAG WASHER MVWC416FW1
Customer stated she wanted to use liquid softener on unit during rinse. Informed of her how she can use the cup on agitator but also recommended downy ball to make sure it gets dispensed at the right time. Instructed her on how to use it. Measure and add fabric softener to downy ball pulled cap and as unit spins and gets ready to rinse fabric softener will be dispensed, also calibrated unit.
Near Rosemead, CA 91770
Francisco
Job Details:
09/28/2018
whirlpool dryer WGD5000DW3
Explained to customer the difference between a manual drying cycle and accudrying. Informed him accudrying cycle works by sensing the dryness of your clothes and it helps him save energy. And manual drying has certain temp setting that it goes by and a certain time that you manuallly set on the actual settings. Which in accudry it shuts off when it senses it has reached the set dryness level.; Job Complete.
Near South Pasadena, CA 91030
Francisco
Job Details:
09/28/2018
whirlpool refrigerator WRB322DMBW00
Inspected unit’s ice maker and found a block of ice formed on fill cup. Cleared obstruction. Removed and replaced W10884390 (ICEMAKER), tested ops unit working as designed. Customer will attempt to install filter on water line. Informed him I cannot help him because I do not do installations
Near South Pasadena, CA 91030
Francisco
Job Details:
09/28/2018
kitchenaid refrigerator KSRB25FKBL01
Checked unit found leak on ice maker. After further inspection found a blocked fill cup on ice maker. Removed obstruction and asked customer to monitor ops for leaks if it re occurs I will need to replace inlet water valve.
Near South Pasadena, CA 91030
Francisco
Job Details:
09/28/2018
whirlpool dryer MGDC215EW
Customer stated door has never closed properly. Inspected door components and found a loose latch, removed and replaced WP3403431 (STRIKE), added a bit of high heat grease to strike and unit is now working as designed.
Near San Marino, CA 91108
Francisco
Job Details:
09/28/2018
KITCHENAID DISHWASHER KDFE104HPS0
Checked unit and found customer had removed spring from dispenser. Customer stated it was popping out that’s why he removed it. Removed and replaced W10861000 (DISPENSER) , tested ops unit working as intended.
Near Arcadia, CA 91006
Francisco
Job Details:
09/28/2018
kitchenaid refrigerator KRFC704FBS00
Checked unit and found frost on ffc evaporator. Checked control board version it is a 600 version which is the right one for this model #. Used steam gun to fully defrost unit. Removed and replaced part listed,Then tucked in suction line into cavity, optimized thermistor position to ensure proper contact with tubing. Checked all gaskets tightened screws and ensure cover sits all the way back against liner. Documented repair with whirlpool tech line.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR KSSC48FTS03
Customer states UI is flashing on and off. Evap motor is it running. Unit needs a control kit and evap motor. Removed and replaced parts listed. Unit functioning as designed no dents dings or scratches caused by tech.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM01
Customer states no ice production. Ran diagnostics all test passed other than the harvest test. Motor not responding. Ordering ice maker. All I was sent with was the fill valve. Don’t have ice maker. ordrng 1 W11188383 (ICEMAKER), Removed and replaced ice maker. Tested ice maker in diagnostics. Ice maker cycled and filled with water. No dents dings or scratches caused by tech.
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid refrigerator KSSC48QTS02
Upon arrival I removed the shaft again and it’s getting caught. It’s really rusty and sticky as if something spilled inside there is no seal. Ordering new shaft and motor. ordrng 1 2318011 (cover) and 1 W10822635 (motor) and 1 WP2198628 (seal) and 1 WP2315559 (sleeve) and 1 WP2318082 (shaft), Removed and replace all listed parts. Ice is now properly dispensing. No dents dings or scratches caused by tech.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid dishwasher KDTE204GPS0
Customer states dw is not draining. Ran diagnostics dw would fill and cycle but not drain inspected drain pump for lose connections found none. Removed drain pump to inspect for debris found none. Replaced drain pump W10876537 (PUMP-DRAIN). Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details:
09/28/2018
KITCHENAID REFRIGERATOR KBSD602ESS01
Customer states UI is blinking. Inspected unit. Explained to cx that the temp was not set so it was just blinking the temp. Set temps to recommended all functions are normal. Temps at 40 degrees. Found no problems at this time. No dents dings or scratches caused by tech.