Near Oxnard, CA 93036
Hector Zuleta
Job Details:
10/12/2018
RANGE WHIRLPOOL WFG505M0BW2
Burner head taking too long to ignite. Replaced burner head. Tested ok.
Near Los Angeles, CA 90065
Francisco
Job Details:
10/12/2018
RANGE WHIRLPOOL JGS8750BDS
Removed and replaced parts listed tested ops unit working as intended. Spoke to Crystal in office she ok to s code parts for this cx. Thank you.
Near Los Angeles, CA 90042
Francisco
Job Details:
10/12/2018
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ0
Removed and replaced parts listed. Lid lock gave me issues re ordering part and ordering control to ensure I finish repair. Please schedule upon parts arrival.; ordrng 1 W11188527 (CNTRL) and 1 WPW10482836 (latch)
Near Los Angeles, CA 90042
Francisco
Job Details:
10/12/2018
DRYER WHIRLPOOL MGDP575GW0
Checked unit and found leak on the back center of washer. Water splashed on tub ring and leaked onto the floor. Adjusted legs and turned down faucet as cx has really high pressure. Asked her to run a few loads to test out unit. As of now unit is working as intended.
Near Atwater, CA 95301
James Ramsey
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRF535SMBW00
Found switch to be bad. R&R switch. Unit working properly
Near Merced, CA 95348
James Ramsey
Job Details:
10/12/2018
WASHER WHIRLPOOL WFW94HEAW0
F9e1 f5e2 f8e1 error codes. Pump not moving water. R&R pump. Unit working properly
Near Atwater, CA 95301
James Ramsey
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRF757SDEE01
Found thermistor to be bad. R&R harness assembly. Unit working properly
Near Los Angeles, CA 91304
Michael
Job Details:
10/12/2018
REFRIGERATOR KITCHENAID KBSD608ESS01
"Cx states unit was replaced approx a week ago, fresh food door does not fully close.Tech found fresh food door gasket is folded over and causing the door to not seal properly. Used heat gun on gasket and door will still not close properly.Ordering door gasket W10800790Return 10/17/18 8-12 preferred; ordrng 1 W10800790 (gasket-fip)"
Near Los Angeles, CA 91311
Michael
Job Details:
10/12/2018
REFRIGERATOR JENN-AIR JSC23C9EEM00
Cx states crisper drawer does not glide properly and is difficult to operate. Tech opened new crisper drawer and found part was damaged.Returning damaged part and ordering another crisper bin W10531083Return 11/18/18 8-12 preferred.; ordrng 1 W10531083 (pan-crispr)
Near Los Angeles, CA 91311
Michael
Job Details:
10/12/2018
WASHER WHIRLPOOL WFW86HEBC1
Arrived and found unit outside environment. Washer was unplugged with latch locked and clothing insideF9e1- long drainF5e4- ran more than 3 cycles without opening door.Removed front panel and found socks and pocket debris stuffed into trap of drain pump. Removed debris and unit now ops as intended. Took quick pic of very large over loaded clothing. Will not be covered under warranty in future.Unit passed auto service test unit ops as intended job co plate
Near Barstow, CA 92311
Cesar
Job Details:
10/12/2018
REFIRGERATOR GE GWE19JGLGFBB
Complaint of noise found condenser fan motor hitting insulation as the blade spun cleared insulation out of the way unit tested good
Near Apple Valley, CA 92308
Cesar
Job Details:
10/12/2018
DISHWASHER FRIGIDAIRE FBD2400KW12B
Replaced lower rack all checked good
Near Helendale, CA 92342
Cesar
Job Details:
10/12/2018
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA
Complaint no ice tested unit found ice maker compartment not cold enough to make ice ice tray thermistor checking in at 38 degrees to warm to make ice. Found evap frozen over for ice maker not running defrost cycle. Ohmed heater circuit tested good. Ran test on control test flipping from open to close for bymetal determined control reading is wrong routed for control ; ordrng 1 5304502780 (board-main power)
Near Adelanto, CA 92301
Cesar
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00
Replaced roller tested good
Near Victorville, CA 92392
Cesar
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW7500GW0
Complaint of noise. Tested unit found Screeching sound found its coming from gear case replaced gear case and unit tested good
Near Victorville, CA 92394
Cesar
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW4800BQ
found codes for failed latch and long fill. Tested and found lid latch failed attempts to latch but does not move latch over causing unit not to run replaced latch and tested unit again found cold water valve flowing in slowly checked water flow to unit and found good pressure determined cold valve not opening properly replaced lvalve and tested all tested good at this time
Near Victorville, CA 92392
Cesar
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Unit over fills jamming ice maker does not over fill every time can see cubes of different size in the bucket replaced ice maker suspect ice maker keeping valve on for to long ; used 1 W10882923 (ICEMAKER) from stock
Near Camarillo, CA 93010
Jesus
Job Details:
10/12/2018
DISHWASHER WHIRLPOOL WDF520PADM5
Customer states that unit is leaking underneath. Checked unit and found the drain hose leaking. Hose has a small crack in it. Ordered part.; ordrng 1 8269144A (drain hose)
Near Camarillo, CA 93012
Jesus
Job Details:
10/12/2018
WASHER MAYTAG MVWB835DW0
Customer states that jumps time cycle. Per techline replace board and clutch. Tilted unit and removed stator and clutch. Installed new clutch and assembled unit. Removed washplate and calibrated unit. Unit is now working as design.
Near Thousand Oaks, CA 91320
Jesus
Job Details:
10/12/2018
WASHER MAYTAG MVWX655DW0
Customer states that unit is not operating properly. Checked unit and ran diagnostics not error codes. Ran diagnostics and passed. Also customer states that unit gets out of balance. Adjusted right side feet and centered basket. Unit is working as design.
Near Thousand Oaks, CA 91320
Jesus
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL KFIV29PCMS02
"Customer stated that unit is not cooling. Checked unit and placed my thermostat in the freezer and got a 37 degrees temperature. Pulled unit out and checked compressor and fan and compressor very hot. Check unit for any leaks and no leaks found. Per service pointer S71233 replace the freezer evaporator. Ordering parts.; ordrng 1 CD8404 (valve,1/4-6 per pack) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Thousand Oaks, CA 91320
Jesus
Job Details:
10/12/2018
DRYER WHIRLPOOL WGD72HEDW0
Customer states the unit is not drying. Checked unit and ran cycle on time dry. Ran unit and checked the vent going out to the outside home. And no air is coming out to the duct vent. Removed vent from behind the unit and ran unit. Ran flow meter and passed. Placed vent back and retest and fail. Unit is working as design.Advice customer to get a professional to clean out duct vent.
Near Bakersfield, CA 93312
Allare
Job Details:
10/12/2018
Fixed things.
Near Fresno, CA 93720
Chris
Job Details:
10/12/2018
RANGE WHIRLPOOL WFE540H0ES1
On today’s visit replace left front surface element and also switch. Customer also wanted range leveled out . Everything checks out good range is working like it should. Job completed
Near Fresno, CA 93720
Chris
Job Details:
10/12/2018
REFRIGERATOR KITCHENAID KSSC48FTS04
On return visit today replaced inverter box and main control board and harness. Compressor is now running And all other functions test out good. Did not need the control box so I did not charge obviously the customer for that part.Collected 77.64 Which was the remaining balance. On the initial visit collected $1015. Labor was $400 diagnostics 115 and the other reminder was for the parts.. Job completed
Near Fresno, CA 93720
Chris
Job Details:
10/12/2018
MW OVEN COMBO KITCHENAID KEMS378SWH05
Talked with customer this morning she was saying the fan is not spinning and smelled a burning smell out of the microwave compartment. Told her I would order parts that they’re out of stock item. Also talked about having her call KitchenAid to see maybe if they’ll pay for some parts and labor due to the fact when I was out there I put oven into diagnostics and was receiving Error codes dealing with the appliance management board. She’s going to call KitchenAid today and see if they will somehow warrantee some of that. Besides that I still need to replace these parts and go back out when they come in. When parts come in please get a hold of customer and set up Appointment for me to come out. If KitchenAid okays the other parts and labor she will contact us and let us know. Thanks Chris; ordrng 1 W10838964 (motor-fan) and 1 W10909479 (support)
Near Clovis, CA 93619
Chris
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW5000DW1
Customers issue Is that wash machine is leaking oil from underneath also unit will start and stop on its own even when it’s not in use. Upon arrival I Tried entering wash machine into diagnostics with no luck I couldn’t even get it to start a cycle. I check to make sure I have power coming into the board which I did But none coming out. Obviously I could tell I need to gear case do the oil leaking . Ordering control board and also lid latch and strike.; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly) and 1 W11116590 (cntrl-elec)
Near Clovis, CA 93611
Chris
Job Details:
10/12/2018
DISHWASHER WHIRLPOOL WDF520PADB3
On today’s visit replaced control board and also pump motor assembly. As I was running test noticed top spray arm is not rotating. Ordering new spray arm to return on Tuesday; schdld next appmnt for 10/16 TUE !
Near Riverside, CA 92506
Kevin
Job Details:
10/12/2018
DISHWASHER WHIRLPOOL KUDS02SRBL1
Removed and replaced door seal and dispenser. Unit has worn door hinges and door latch not allowing door to stay closed with new door seal. Unit will now need hinges and door latch. Needs new autho. Ordering parts. Allow 3 job count. ; rqstng P&A on 1 8193830 (latch asy) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WP8574157 (strike)
Near Bakersfield, CA 93311
James
Job Details:
10/12/2018
OVEN WHIRLPOOL WOD93EC0AS04
"Removed junction box cover above unit, found L-1 wire nut and wire burnt. Showed customer damage"
Near West Covina, CA 91791
Stephen
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW5840BW0
"Replaced gear case, motor, shifter, capacitor, splutch, belt, tub ring, screw. Ran diagnostics. No error codes. Ran calibration, auto test cycle-passed. Fills, agitates, drains, rinses, spins properly. Advised to use less detergent. Complete."
Near Bakersfield, CA 93311
James
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Replaced listed parts Tested ok
Near Bakersfield, CA 93313
James
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM00
Defrosted fresh food evaporator and replaced listed part Tested ok
Near West Covina, CA 91790
Stephen
Job Details:
10/12/2018
WASHER WHIRLPOOL WFW75HEFW0
"Ran diagnostics. Had SUD error code. Cleared error code. Ran quick cycle. Fills, washes, drains, rinses, dispenses, & spins properly. Door bellows is working properly. Advised to use good quality HE detergent “1” level on he liquid detergent cap. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details:
10/12/2018
WASHER MAYTAG MVWC565FW0
"Ran diagnostics. Had f0e5 error code. Cleared error code. Found worn lid strike, lid lock. Replaced lid strike, lid lock. Tested rinse & spin with small load. Fills, agitates, drains, rinses, & spins properly. Advised to use less detergent ( “1” level on HE liquid detergent cap ). Unit is working as designed. Picked up lid strike locally. Complete."
Near El Monte, CA 91732
Stephen
Job Details:
10/12/2018
DISHWASHER IKEA IUD8010DS2
"Not a recall. Ran diagnostics- OK.Found no rinse aid in dispenser, DW tab still in wrapper. Instructed customer dishes WILL NOT DRY with out rinse aid in dispenser. DW tabs must be unwrapped before using. Fills, washes, drains, rinses, dries properly. Must purge hot water before starting DW. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details:
10/12/2018
WASH/DRY COMBO WHIRLPOOL LTG5243DQC
"Found siphon break leaking( washer ). Needs cap, siphon break.; ordrng 1 WP356363 (siphon) and 1 WP356471 (cap)"
Near El Monte, CA 91732
Stephen
Job Details:
10/12/2018
RANGE WHIRLPOOL WFG515S0ES1
"Found LF, RF burners are not lgniting properly. Needs burner cap kit per tech line.; ordrng 1 W10881749 (cap-burner)"
Near Thousand Oaks, CA 91320
Jesus
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Customer states that unit is not cooling properly. Checked unit and found the unit not dropping lower than 45 degrees. Removed drawers and evaporator cover. Removed harness and spliced thermistor wires. Installed new thermistor and shrink tube wires. Ran test 4 and passed assembled unit. Unit is now working as design.
Near Temple City, CA 91780
Stephen
Job Details:
10/12/2018
REFRIGERATOR KITCHENAID KUDR204EPA00
Found defrost drain blocked. ( drain trap too tight ). Adjusted drain trap. Tested ok. Unit is cooling properly at this time. Complete.
Near Oxnard, CA 93033
Jesus
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW4950HW0
Customer states that the unit is making that noise. Checked you in and around a gnostics found error code. Ran a automatic diagnostics and passed. Ran a manual test and advise customer of so because it’s which can lead to other issues. Adjusted the left side of the feet on the unit to center the basket. Re-ran diagnostics and passed. Unit is working on designF0-E5. Off balance load
Near Hesperia, CA 92345
Cesar
Job Details:
10/12/2018
OVEN WHIRLPOOL WFG770H0FZ0
Replaced parts tested unit did not work contacted tech line and as they picked up the phone the unit started to work and has worked consistently since then File 7723178539
Near Oxnard, CA 93030
Jesus
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW4850HW0
Customer states that unit is making a noise. Checked unit and ran diagnostics no error codes. Diagnostics passed and tested unit manually. Customer states that agitation noise is to loud. Unit is working as design.
Near Los Angeles, CA 91307
Michael
Job Details:
10/12/2018
OVEN WHIRLPOOL JMW2430DP02
Contractor that is responsible for the damages to unit is harassing tech while he works. Tech is trying to perform repair but the contractor demands to know how much to pay so he can leave the premise. Cx paid full total by card.Tech removed door and rear liner panel. Removed and replaced inner door panel and glass. Replaced oven door seal and SS toe plate. Door sits as designed on unit with no issues or blemishes. Tech removed a lot of packing materials from unit nad turned lower oven to preheat. Lower oven functions as intended. Tech shut unit off and explained situation to lead worker of construction crew. Job complete
Near Bakersfield, CA 93306
Dane
Job Details:
10/12/2018
REFRIGERATOR JENN-AIR JSC23C9EEM00
Customer had lost cool and fresh food. Found fresh food evaporator not going into defrost. Unit needs new fresh food thermostat evaporator thermostat and control board and fan; ordrng 1 W10316760 (thermistor) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10743957 (cntrl-elec)
Near Los Angeles, CA 91311
Billy J.
Job Details:
10/12/2018
DISHWASHER WHIRLPOOL WDT910SAYH2
Apon arrival cx stated unit never drained since last visit but he cancelled his service apon arrival checked hosed they were clear checked air gap it was clear unit installed correctly only think I can recommend is drain pump got damaged WPW10348269 removed and replaced drain pump job complete; ordrng 1 WPW10348269 (drain pump)
Near Los Angeles, CA 91344
Billy J.
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRT518SZFM00
apon arrival door was not sealing correctly creating air leak removed and replaced all hindges and brackets retested job complete
Near Santa Clarita, CA 91321
Billy J.
Job Details:
10/12/2018
REFRIGERATOR KITCHENAID KRMF706ESS01
Apon arrival removed and replaced all parts listed retested job complete relocated fresh foods thermistor to correct position and added fan in adapter
Near Los Angeles, CA 91343
Kenneth
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Found unit making a rattle noise. Pinpointed noise to condenser or tags on power cord. Removed power cord tags and secured condenser. Unable to get unit to make noise. Customer said she will call back if noise continues.
Near Los Angeles, CA 91343
Kenneth
Job Details:
10/12/2018
OVEN WHIRLPOOL WFG320M0BS3
Found unit with a broken door gasket. Gasket was falling apart at the bottom not properly sealing door. Replaced door gasket with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91436
Kenneth
Job Details:
10/12/2018
WASHER MAYTAG MHW8200FW0
Found unit with a few problem. Customer using to much soap. Needs to reduce soap usage. Ordering new dispenser handle. Handle is broken not allowing dispenser drawer to pull out. Also ordering ACU. For communication fault. Proper voltage. Rescheduled customer for Saturday 10-13-18F8e3. F1e1. F0e1. ; ordrng 1 W11201292 (CONTROL) and 1 W11254812 (HANDLE)
Near Los Angeles, CA 91604
Kenneth
Job Details:
10/12/2018
RANGE JENN-AIR JIS1450DP1
Installed cooktop and control panel and tested unit. Unit is now working properly. Customer approves function at this time. Approves no dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91604
Kenneth
Job Details:
10/12/2018
REFRIGERATOR KITCHENAID KRFC704FSS00
"Installed cover, control, and valve and tested unit. Unit is now working properly. Customer approves function at this time. Customer is aware that uni need to be unplugged or turned off for 24 hours to remove ice from evap. No dents dings or blemishes on or around unit caused by technician."
Near Los Angeles, CA 91607
Kenneth
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ06
Customer concerned about temps in fridge. Informed customer that I will need to log temps over a course of a few days. Rescheduled customer for Saturday to install data loggers into fridge. ; schdld next appmnt for 10/13 SAT 8-12
Near Bakersfield, CA 93312
Jim
Job Details:
10/12/2018
DRYER LG DLE5955G
Lint inside the cavity caught on fire which caused the front rollers to melt; ordrng 2 4581EL2002C (SUPPORT )s
Near Bakersfield, CA 93306
Dane
Job Details:
10/12/2018
REFRIGERATOR FRIGIDAIRE FPBS2777RF
Removed and replaced fan air handler and gasket kit and control board and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW4816FW2
Upon rival the unit was leaking water. Found crack in cold water inlet valve. Removed and replaced valve and tested unit. Unit functions normal now
Near Arvin, CA 93203
Dane
Job Details:
10/12/2018
WASHER SPEEDQUEEN SWP71WN
Unit needs a new tub job. Customer had suspension belt and flange. Those parts will not fix the customers problem. I’m not going to install parts that will not fix the customers problem and he did not want to pay labor he only wanted to pay the 115 for us to go and install a flange which will take about five hours to do. When I gave customer the real estimate on what it would take to repair this unit with a full-time job service call parts and labor the customer refused and refused to pay anything and told me to leave and that was my fault that he had Joe Schmoe the ox cart driver advise him on ordering nebulous parts.PER CRYSTAL M SEND CUSTOMER TO COLLECTIONS
Near Bakersfield, CA 93307
Dane
Job Details:
10/12/2018
REFIRGERATOR FRIGIDAIRE LGHX2636TF
Upon arrival unit with only dispense crushed ice. Found Solenoid not actuating. Removed and replaced solenoid and tested unit. Unit functions normal now
Near Taft, CA 93268
Dane
Job Details:
10/12/2018
REFRIGERATOR FRIGIDAIRE FGHF2366PF
Upon arrival unit was not making ice and had noisy water valve. Found icemaker not cycling. Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Dane
Job Details:
10/12/2018
REFRIGERATOR FRIGIDAIRE FGSC2335TD
"Removed and replaced wire harness, control board, and thermostat and tested unit. Unit functions normal now"
Near Madera, CA 93636
Irvin
Job Details:
10/12/2018
RANGE - GAS FRIGIDAIRE FPGH3077RFE
Replaced lamp assembly. All ops normal. Lights operate.
Near Madera, CA 93638
Irvin
Job Details:
10/12/2018
REFRIGERATOR GE CYE23TSDCSS
The crisper section drawers are freezing food and on left side shelf area. The gaskets to the IM not sealing. Replacing gaskets. ; ordrng 1 WR02X13665 (gasket meat pan retu) and 2 WR14X10364 (port gasket)s
Near Castaic, CA 91384
Billy J.
Job Details:
10/12/2018
DISHWASHER KITCHENAID KDTE104DSS0
Apon arrival cx states unit not cleaning properly and detergent lid is broken apon arrival I tested motor and motor barely runs also noticed that both spray arms are damaged unit needs both spray arms motor and pump W11032769 W11101428 WPW10448645 ordering ; ordrng 1 W11032769 (dispenser) and 1 W11101428 (arm-spray) and 1 WPW10448645 (arm-spray)
Near Stevenson Ranch, CA 91381
Bryan Dunn-Wilson
Job Details:
10/12/2018
REFRIGERATOR KITCHENAID KRFC302EBS00
Removed door and bent hinges upward per recommendation from whirlpool and door is sitting even and closing properly. Cx approves repair. No dents dings or scratches caused by tech.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
10/12/2018
DRYER WHIRLPOOL WGD5000DW3
Ran unit. Flame would light and disappear after about 15 seconds. Removed and replaced coil valve. Tested unit. Flame would light and stay lit. No dents dings or scratches caused by tech.
Near Glendale, CA 91206
Bryan Dunn-Wilson
Job Details:
10/12/2018
OVEN WHIRLPOOL KEMC378KSS04
Warming drawer is separate from oven and micro combo. Whole different unit. Cx said she isn’t sure if she has a warranty on warming drawer. She is going to call and find out. Will call us back for service once she finds out. Did not collect.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Removed and replaced evap motor. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
10/12/2018
DRYER WHIRLPOOL WGT4027HW0
Canceled second hands. Removed and replaced ignitor. Tested unit. Unit is now heating as designed. CX approves repair. No dents dings or scratches caused by tech.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
10/12/2018
DISHWASHER AMANA ADB1400AGS1
Cx states dishwasher is still not draining. Inspected unit. Found that air return was clogged and intermediate not allowing unit to drain. Used 1/4 inch tube and cleared drain. Unit is draining and functioning as designed. Cx continued to tell me I didn’t know what I was doing. Explained to cx that I did not check drain last visit due to after installing pump unit drained in front of me and her husband. Unit is functioning as designed.
Near Azusa, CA 91702
Tyler
Job Details:
10/12/2018
WASHER MAYTAG MVWB835DC4
Still could not recreate noise. Customer to wait till it becomes more prominent.
Near Glendale, CA 91202
Bryan Dunn-Wilson
Job Details:
10/12/2018
WASHER WHIRLPOOL PSEUDO
Cx states seeing smoke coming from behind unit. Inspected unit. Found no signs of fire. Nothing melted do not smell like anything burned. RN unit. Unit functioned Designed. Called and spoke with rich. Rich stated that belts will cause this issue when washing a heavy load. I asked cx what she was washing and she stTed it was a blanket a pillow and a few sheets. Rich ordered belts. Did not reschedule due to part availability ; saved tckt
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
10/12/2018
REFRIGERATOR KITCHENAID KBFS25EVMS00
Cx states fridge is a no cool. Inspected unit. Compressor is not running. Removed start device and secured connection and compressor started. Then died. Then started but making loud noises. Unit needs the compressor replaced. Ordering compressor rescheduled for 10/13; ordrng 1 W10160407 (compressor)
Near Highland, CA 92346
Tyler
Job Details:
10/12/2018
WASHER MAYTAG MVWB765FW1
Customer stated that unit will turns on but will not run. Found error code for locked rotor. Found pan was stuck to rotor. Removed pan from from rotor and tested. All works good at this time. Customer to replace drain pan.
Near Yucaipa, CA 92399
Tyler
Job Details:
10/12/2018
DISHWASHER KITCHENAID KDFE204ESS2
Customer stated that dishwasher is not running. Found wash pump has voltage but is not working. Ordering wash pump assembly.; ordrng 1 WPW10605058 (pump&motor)
Near Montclair, CA 91763
Tyler
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW5000DW
Customer stated that unit stopped mid cycle. Found drain pump is not spinning. Removed and found blade was jammed. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW5000DW1
"Customer stated that unit has power but will not turn on. Found c8 Tyrol is unresponsive and wash plate is stripped. Ordering parts in stock.; ordrng 1 W10752283 (washplate), 72.03, 1 W11116590 (cntrl-elec), 237.17, schdld next appmnt for 10/15 MON !"
Near Duarte, CA 91010
Tyler
Job Details:
10/12/2018
DRYER MAYTAG MGDC215EW2
Customer stated that dryer is not heating. Found gas coils are not opening and not allowing gas to flow through flame tube. Removed and replaced gas coils tested all works good at this time.
Near Bakersfield, CA 93308
Dane
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW5000DW1
Removed and replaced water valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93311
James
Job Details:
10/12/2018
REFRIGERATOR MAYTAG MSS26C6MFW01
"Upon arrival most product in refer section was frozen, replaced damper assembly which closed immediately and stayed closedTested ok"
Near Fresno, CA 93726
Chris
Job Details:
10/12/2018
REFRIGERATOR FRIGIDAIRE FGSS2635TF1
On today’s visit replaced freezer harness And also defrost heater. Check for proper function everything checks out good set refrigerator to proper temperatures. Job complete
Near Los Angeles, CA 90042
Francisco
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM01
"Removed and replaced parts listed, asked cx to monitor unit and report any issues."
Near Livingston, CA 95334
James Ramsey
Job Details:
10/12/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Evap fan not working causing frost buildup. R&R fan. Unit working properly
Near Madera, CA 93638
Irvin
Job Details:
10/12/2018
WASHER WHIRLPOOL MVWC415EW0
"CX say unit bangs in spin, but won’t complete cycle. Checked error code found shifter fault, only code. Ran components test, water pump control good. On spin the gearcase is worn and suspension is weak. Informed CX repair would be close to 500 for GEARCASE, SUSPENSION, LABOR, TAX. CX PURCHASING NEW UNIT."
Near Madera, CA 93638
Irvin
Job Details:
10/12/2018
DRYER WHIRLPOOL WED8740DW0
"Replaced failed control. Completed assembly of unit, powered. Test heat and operation, passed. All ops normal."
Near Alhambra, CA 91801
Francisco
Job Details:
10/12/2018
MICROWAVE WHIRLPOOL WMH31017FS
Unit #259 it is working properly. Demonstrated functions to maintenance manager he approves functions at this point.
Near Escalon, CA 95320
William
Job Details:
10/12/2018
REFRIGERATOR WHIRPOOL WRX986SIHZ00
"Found ice maker over filling, Replaced ice maker & water valve, ran test 45, 57, 56, ice maker & water valve functions , tested ok, ice bucket door iced on the inside, ordered ice door assy.; ordrng 1 WPW10549589 (door-ice)"
Near Covina, CA 91722
Stephen
Job Details:
10/12/2018
WASHER AMANA NTW4605EW0
"Ran diagnostics- no error codes. Found gear case leaking oil on splutch, belt , worn agitator splines, worn shifter, worn lid lock, lid strike.Long job. 3 count.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10837741 (lid strike) and 1 W10908289 (agitator) and 1 W10913953 (actuator) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (drive belt)"
Near Bakersfield, CA 93308
Mitch
Job Details:
10/12/2018
WASHER WHIRLPOOL WTW5000DW1
Upon arrival Customer stated u it is making a loud clicking and squeaking noise. I tested unit in diagnostic mode unit coded off balance load. Tested in drain and spin to try and duplicate noise called techline to document because I could not duplicate sound right as techline answered I was able to get unit to duplicate sound. Found unit has bad gearcase causing noise to happen at the highest rpm is when noise is happening per techline find what is causing noise and replace parts accordingly techline file number 7723171571. I removed and replaced gearcase replacing gearcase I tested unit and found unit still making clicking noise no longer squeaking found cam and hub are bad I removed and replaced cam and hub tested unit unit is no longer making abnormal sounds. Unit is filling washing draining and spinning unit is functioning as designed.
Near Upland, CA 91784
Tyler
Job Details:
10/12/2018
MICROWAVE KITCHENAID KEHC379JBL05
"Customer stated that unit says door is open on microwave. Ordered harness but harness does not come with interlocks. Quoted customer for three switches and told her that if interlocks break when removing switches that they are not available any,ore and she would be responsible for the labor. Customer decided not to go with repair at this time but may call back in if she changes her mind. Please refund rest of deposit to customer."
Near Los Angeles, CA 91307
Michael
Job Details:
10/12/2018
DRYER WHIRLPOOL MGD6000AW0
Removed and replaced blower wheel. Unit now ops with no vibration or noise.Collected $118.44 by card. Job complete
Near Madera, CA 93638
Irvin
Job Details:
10/12/2018
WASHER MAYTAG MVWC415EW0
"No errors in the unit. Test components all operating properly. During operation. The actuator is audible when moving grinds. Replaced actuator, passed. All ops normal. ; used 1 W10913953 (ACTUATOR) from stock"
Near Arcadia, CA 91006
Francisco
Job Details:
10/12/2018
REFRIGERATOR KITCHENAID KBRC36FTS02
"Checked unit by entering diagnostics and cycling on and off evap fan motor cond fan motor and compressor, all sound normal. Noise cx is referring to is the damper opening and closing. It is working as intended e planned to cx how it opens and closes according to the needs of the refrigerator."
Near Bakersfield, CA 93312
Mitch
Job Details:
10/12/2018
DISHWASHER KITCHENAID KDPE234GPS0
"Upon arrival customer stated unit is not working properly unit fills does not wash then drains, I tested unit in diagnostic mode unit coded F1E2 control soft wear issue and F4E3 wash motor fault. Called techline to document to make sure if there is a test I cam do to make sure that F1E2 error is not a faulty per techline the only test i could do is test the wash motor from control at the two blue wires if wash motor is out of range from 5-15 ohmes unit has bad was motor as well. Tested washmotor tested 25 ohms out of range unit has bad washmotor and control ordering control. Techline file number 7723173777. Unit is still within first year manufacturers warranty. ; ordrng 1 W11087210 (CNTRL)"
Near Los Angeles, CA 91326
Michael
Job Details:
10/12/2018
RANGE WHIRLPOOL KGCU467VSS02
Removed cook top from counter using oven dolly.Removed top drip panels and replaced spark module. Incorrect ignitor sent with tech.Installed cook top and all burners op as designed without clicking. Unit ops as intended job complete
Near Burbank, CA 91504
Raymond
Job Details:
10/12/2018
WASHER WHIRLPOOL MVWC400XW0
"Upon arrival unit making grinding noise during spin. Tested and found bad gearcase. Quoted cx per blue book and quote was over $600, per AP 20% given on SC/PL. quoted cx with discount cx approved. Collected 115. 376.92 due. Mail out receipt.; ordrng 1 W11132267 (gearcase)"
Near Los Angeles, CA 91342
Raymond
Job Details:
10/12/2018
DRYER ELECTRIC WHIRLPOOL WTW8540BW0
Upon removal of bearing and drive shaft found tub races warped and tub cracked not allowing proper install of new bearing kit. Also found suspension corroding and loose. Needs tub and suspension. ; rqstng P&A on 1 W10381077 (tub-outer) and 1 W10440786 (suspension)
Near Bakersfield, CA 93308
Jim
Job Details:
10/12/2018
REFRIGERATOR KITCHEN AID KRMF706ESS00
Broken wire in the box causing no lights and the door ajar signal to stay on. Unit was stated as non repairable by Whirlpool tech line. The service request number isSR# 7723178254
Near Madera, CA 93636
James Ramsey
Job Details:
10/12/2018
RANGE WHIRLPOOL WFE515S0EB1
R&R cooktop. Unit working properly
Near Bakersfield, CA 93314
Mitch
Job Details:
10/12/2018
DRYER WHIRLPOOL LGQ9508LW0
Upon arrival I removed and replaced coils tested unit unit is now heating properly and is functioning as designed.