Near Pomona, CA 91767
Cher
Job Details:
05/07/2018
Maytag washer model number WTW7300DW1, unit not washing properly. When tech arrived customer complaint is time remaining on unit keeps changing and is taking longer. Unit also making a noise. Showed customer that time is just an estimated time and will adjust according to the load. Found noise is coming from the rotor rubbing on the ground. Fixed feet and calibrated machine. Unit works as designed.
Near Montclair, CA 91763
Cher
Job Details:
05/07/2018
Kitchen-aid refrigerator model number WRV986FDEM00, Produce door has gap not shutting completely. When tech arrived customer stated deli drawer is not sealing correctly and frost through out unit. Found rails for drawer were off track. Fixed and tested all works good at this time. Customer to defrost u it to remove all condensation. Unit works as designed.
Near Beverly Hills, CA 90210
Daniel Lopez
Job Details:
05/05/2018
Kitchen Aid - Refrigerator - Model # KBSD608ESS00
Service performed: Customer had issue with damper frozen and full of ice. Found error code stating that unit is over its normal temperature. Unit was actually cooling normally at 36 degrees. Ran diagnostics and found failed user interface not responding in test cycle. Turned power off to the unit and replaced old user interface with new user interface (W10798005) . Turned power back on. Verified program is up and running normally. Job completed.
Near Los Angeles, CA 90046
Daniel Lopez
Job Details:
05/05/2018
Near Baldwin Park, CA 91706
Daniel Lopez
Job Details:
05/05/2018
Maytag Range- Model # MGR6600FZ0
Service performed; Range grates are sharp and pointy in the front. Specialist diagnosed that unit needs a Grate Kit ( W11101497) . Replaced grate kit (both grates). Unit grates are now functioning properly. Job Completed.
Near La Puente, CA 91746
Daniel Lopez
Job Details:
05/05/2018
Maytag Refrigerator # PTB2153GEW
Service Performed : Specialist found Evaporator Motor only working intermittently. Deiced top of evaporator. Loose connection at harness/ evaporator motor. Harness discontinued. Needs Motor (WPW61005339) Replaced evaporator fan motor with one from truck stock. Used dielectric grease on harness plug. Unit is cooling properly. Instructed customer to allow 24 hrs before loading food. Complete.; Job Cmpltd,
Near La Puente, CA 91744
Daniel Lopez
Job Details:
05/05/2018
Near La Puente, CA 91746
Daniel Lopez
Job Details:
05/05/2018
Whirlpool Washer # WFW7590FW0
Service Performed: Specialist performed diagnosis and found F3E1, F8E1 which means unit is receiving too much detergent before cycle starts. Pressure switch needed (WPW10448876) . Replaced switch with one from truck stock. Ran test cycle and unit passed with no errors. Unit fills, dispenses, washes, drains , rinses & spins properly. job completed.
Near Los Angeles, CA 90042
Daniel Lopez
Job Details:
05/05/2018
Whirlpool Dishwasher - Model # MDB4949SDZ0
Customer issue- Unit is making a clicking noise from underneath when in cycle.
Service performed: Specialist performed diagnosis and determined unit was running as designed and noise customer was hearing was normal and part of the functionality of the unit. Ran cycle two times to ensure it was working properly. Job Completed.
We serviced a
Kitchen Aid- Model # KDTE234GPS Pre- Identified parts: Wash Motor (W11085683)
Near Los Angeles, CA 90042
Daniel Lopez
Job Details:
05/05/2018
Service performed: Customer was having issue with the spinner inside the dishwasher not working during cycle. Specialist performed diagnosis and found a 4-3 motor error code. Specialist then removed and replaced faulty part with part listed. Tested operations and unit is now working as designed. Job completed.
Near Pasadena, CA 91104
Daniel Lopez
Job Details:
05/05/2018
WHIRLPOOL DRYER - MODEL # LG5751XMW0
Problem description: Unit had gas coils failing under load which in turn was causing the dryer to not heat anymore during the cycle . Based off problem description our
Pre-id department had ordered:
1 279834/2 COIL GAS VALVE SET
1 279311/IGNITOR KIT & BRACKE
1 Wp3392519/fuse-thrml
Specialist removed moved and replaced part listed. Tested ops unit working as designed.
Near Monrovia, CA 91016
Daniel Lopez
Job Details:
05/05/2018
Whirlpool Refrigerator - Model # WRX988SIBM03
Service performed: Unit had thermistor position optimized by tech. Also had evaporator fan motor wire harness and thermistors replaced. Specialist also replaced main control. Called tech line inspected molex connector no corrosion or damage to harness. Door gaskets are also sealing properly and evaporator cover also is secured with all the screws as it should be. At this point - referred customer to whirlpool for different solution.
Near Arcadia, CA 91007
Daniel Lopez
Job Details:
05/05/2018
KITCHEN AID COOK TOP - MODEL #KCGS950ESS02
Service performed- Customer had issue with front right burner not lighting up. After further inspection of the unit specialist determined that the unit needed the following parts which were then removed and replaced . Unit is now working as designed .
1. Front Right Burner ( W11173537)
2. Valve (W11199023)
3. Burner Cap ( W10836474)
4. Support (W10631209)
Near East Los Angeles, CA 90022
Daniel Lopez
Job Details:
05/05/2018
WHIRLPOOL WASHER - MODEL # WRX735SDBM
Service performed: Specialist found obstructed defrost drain which was then removed and replaced with a Drain-Tube (W10619951). Unit is now working properly . Job completed.
Near Santa Paula, CA 93060
Cher
Job Details:
05/05/2018
Whirlpool refrigerator model number WRT138FZDW00, unit is not cooling. When tech arrived unit iced up return vents needs new control and fan kit thermistor order parts; 1 W10838965 (THERMISTOR) and 1 W10916494 (FAN KIT) and 1 W11211884 (CONTROL).
On return visit tech removed and replaced parts. unit works as designed.
Near Thousand Oaks, CA 91360
Cher
Job Details:
05/05/2018
Whirlpool dishwasher model number KUDS01FLBL6, dishwasher door not closing. Checked operations customer door latch and catch assembly are too loose to maintain the unit strike position to stay shut order new parts; ordrng 1 8193830 (latch asy) and 2 WE8269209 (switch,door)s and 1 WP8574157 (strike).
On return visit tech removed and replaced parts ordered. Retested unit and it works as designed.
Near Thousand Oaks, CA 91360
Cher
Job Details:
05/05/2018
Whirlpool washer model number WTW5000DW1, unit is not spinning. When tech arrived customer stated the unit never spun out, checked operations found the belt slipped off of the clutch assembly and was deformed replace the belt test at operations unit is working as designed, also found that the customer was using way too much soap advise them if they want to unit to spin out all the time use way less soap go to pods to help regulate how much soap to use operating normal now works as designed after testing.
Near Moorpark, CA 93021
Cher
Job Details:
05/05/2018
Whirlpool refrigerator model number MFI2570FEW01, unit is not cooling. When tech arrived he checked operations found that the unit is not hooked up to water and the customer did state that they had a power outage and so it likely took the settings of shutting the icemaker off and the unit froze the fresh food section due to the icemaker trying to make ice when it’s not hooked up to water so it was constantly putting cold air in there until icemaker is satisfied reset the system instructed the customer operating normal and normal temperature should come back within 48 hrs.
Near Moorpark, CA 93021
Cher
Job Details:
05/05/2018
Near Madera, CA 93637
Randy
Job Details:
05/04/2018
whirlpool dishwasher DU890SWKU0. WATER COMING OUT AND NOT COMPLETING CYCLES. Unit not draining water all the way found drain pump is worn out needs to be replaced ; ordrng 1 WPW10247394 (pump&motor) removed and replaced pump unit working properly ; Job Cmpltd
Near Madera, CA 93637
Randy
Job Details:
05/04/2018
whirlpool refrigerator WRS325FDAM04. WHIRLPOOL REFRIGERATOR LED LIGHTS WENT OUT IN WHOLE UNIT. LED lights not working inside fridge removed LEDs recent board ladies came on for a moment then went back to flickering need to replace LEDs; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), Remove replace LED lights unit working properly; Job Cmpltd
Near Madera, CA 93637
Randy
Job Details:
05/04/2018
Near Madera, CA 93638
Randy
Job Details:
05/04/2018
Whirlpool Refrigerator GB2FHDXWQ04. Unit making too much ice causing ice to overflow bucket and fall to bottom of unit need to install icemaker bail arm extension also sometimes in it builds frost in freezer found door rails to be misaligned aligned rails ordering parts; ordrng 1 WP2304353 (extension). Removed and replaced ice maker arm extension and adjusted door unit is working properly;
Near Ontario, CA 91764
Cher
Job Details:
05/04/2018
Whirlpool refrigerator model number WRF560SMYB, unit not cooling. Pre-ordered Wpw10383615/thermistor and W11082837/control. When tech arrived he found freezer is not defrosting and now fan motor has stopped. Customer to defrost unit for 24 hours to remove ice buildup so they can use it until he returns.
On return visit he removed and replaced parts ordered unit works as designed.
Near West Covina, CA 91791
Cher
Job Details:
05/04/2018
Maytag model number MVWC555DW1, washer making loud thumpoing noise during the wash. When tech arrived tech ran diagnostics- no error codes. Ran manual test. Found basket not balanced, hub worn. Unable to remove wash plate. Needs basket, wash plate, screw Long job. 1 W10752187 (screw), 1 W10752719 (basket), 1 W10902814 (washplate).
On return visit tech removed and repalced parts listed ran another diagnostic and unit works as designed.
Near Monterey Park, CA 91754
Cher
Job Details:
05/04/2018
Whirlpool dishwasher model number WDT780SAEM2, unit is not completing cycle properly. When tech arrived he ran diagnostics. Wash motor not running. Control F8 fuse is ok. Found open wash motor. Needs wash motor, retainer; ordrng 1 WPW10503548 (retainer) and 1 WPW10605057 (pump and motor assy).
On return visit tech removed and repalced parts listed and ran another diagnostic and unit checks fine. Works as designed.
Near Baldwin Park, CA 91706
Cher
Job Details:
05/04/2018
Whirlpool refrigerator model number WRX735SDBM02, insulation is coming out of the units door. Pre-ordered W10830274/gasket-fip.
When tech arrived he removed and replaced gasket. unit is now sealed properly and nothing is coming out of the door.
Near Covina, CA 91722
Cher
Job Details:
05/04/2018
Whirlpool refrigerator model number WRF535SMBM00, gasket coming off and ice maker not making ice. When tech arrived he found FC door seal not sealing in top center. Found FC door warped, door switch intermittent. Needs FC door, door switch, 1 12002646 (light switch) and 1 12977864SQ (dor-fip ss).
On return visit tech removed and replaced parts ordered. Unit works as designed.
Near Covina, CA 91724
Cher
Job Details:
05/04/2018
Whirlpool washer model number WFW9640XW00, sometimes it doesn't spin. Ran test it fills, dispenser, washes, locks, drains, rinses and spins properly. Removed and replaced 280187/pump-water and WP8183270/latch Unit work as designed.
Near Beverly Hills, CA 90210
Cher
Job Details:
05/04/2018
Kitchen-aid refrigerator model number KBSD602ESS01, temps not working properly. When tech arrived he instructed the customer not to block the air flow also fresh food set coldest temp an fridge was reaching 34 degrees F. Removed and replaced thermistor.
Near Pomona, CA 91767
Daniel Lopez
Job Details:
05/04/2018
Maytag Range- Model # MGS8800FZ0
Service performed : Customer had issue with unit not cooking food . Range has had valve, harness, igniter and DSI board replaced already.Removed and replaced main control board(W11050556) and sensor (W10833885) . Tested all works good at this time job completed
Near Salida, CA 95368
Randy
Job Details:
05/04/2018
WASHER WHIRLPOOL WTW7040DW0. washer error code DR, not turning on and just blinking. Removed drain pump assy & removed debris from pump, Job complete
Near Los Angeles, CA 90068
Cher
Job Details:
05/04/2018
Maytag dryer model number MGDE200XW0, unit will not work after a power outage. Pre-ordered Wpw10235613/cntrl-elec. When tech arrived he found user interface getting power but no display, no function. Removed and replaced the control pre-ordered ran through diagnostic and unit works as designed.
Near Tracy, CA 95376
Randy
Job Details:
05/04/2018
WHIRLPOOL WASHER WTW8500DC0 Not Spinning or Wet Clothes at the End of the Cycle. Found code F7E9, found rotor melted on washer water pan, ordered rotor for unit; ordrng 1 W10754161 (rotor). Found rotor damaged from rubbing on water pan, replaced rotor,
Near Los Angeles, CA 90077
Cher
Job Details:
05/04/2018
Kitchen-aid dishwasher model number KUDS01FLSS1, door is locked with dishes inside unit. Door latch broken user interface not working found broken door links, 1 8194001 (DOOR LINK) and 1 8269426 (strike) and 1 8270175 (latch asy ) and 1 WP8270168 (cntrl-elec). Got door to open latch assembly. On return visit tech removed and replaced parts listed and unit works as designed.
Near Paso Robles, CA 93446
Randy
Job Details:
05/04/2018
maytag dryer MGD7100DC0. MOISTURE STAYS CLOTHES RIGHT AS THEY ARE DRYING/SPINNING WATER OUT OF CLOTHES. complaint is unit spraying water out of mister while in normal cycle with wrinkle prevent off. Call techline to document and see if they had any insight on situation. Per techline test black and red wire going to solenoid valve if there is voltage to change valve if no voltage unit has bad control. Tested between the read and black no voltage unit has bad control ordering control. ordrng 1 WPW10654006 (cntrl-elec). upon arrival I removed top panel to access control. Removed and replaced control and reinstalled panel tested unit unit is heating without spraying out of steam mister. Unit is functioning as designed
Near Highland, CA 92346
Daniel Lopez
Job Details:
05/04/2018
Whirlpool Dryer - Model # WDF760SADM0
Service performed : Customer has issue with unit not draining after the cycle. Specialist performed a diagnosis and determined that the drain pump was weak. Replaced with a (WOW10348269- DRAIN PUMP) from truck stock. Removed excess drain hose. Job completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details:
05/04/2018
Whirlpool Dryer - Model # WGD4815EW2
Service performed: Customer had issue of unit not heating. Diagnosis found open thermal cutoff not allowing to heat properly. Specialist replaced and tested all components call completed.; used 1 279769 (THERMAL CUTOFF) from stock, Job Completed
Near Los Angeles, CA 90049
Cher
Job Details:
05/04/2018
Kitchen-aid dishwasher model number KUDE70FXSS4, upper rack falling down. Pre-ordered 4 Wpw10350401/wheels and 2 Wpw10505751/wheel-tubs, WPW10546503 (adjuster),
When tech arrived he found upper rack adjuster WPW10546503 broken, removed and replaced parts. Unit works as designed.
Near Los Angeles, CA 90272
Cher
Job Details:
05/04/2018
Kitchen-aid refrigerator model number KBFN406ESS01, right door is not closing properly will not seal. When tech arrived he found right refrigerator door not closing properly verified, door seal at right side tight against refrigerator cabinet, causes door to pop open, ordering bottom hinge W10337505 or new door W10782301.
On return visit tech removed and replaced parts ordered and ran diagnostic unit works as designed.
Near Fontana, CA 92335
Daniel Lopez
Job Details:
05/04/2018
Whirlpool Refrigerator- MODEL # WRS571CIDM01
SERVICE PERFORMED: Customer informed our specialist that the unit is not cooling. Diagnosis showed that the refrigerator had a defective start device not allowing the unit to get proper cooling throughout the cabinet. Replaced Start Device (WPW10197428) with truck stock. Verified unit is working properly. Fans are all running great. Cll compltd.
Near Los Angeles, CA 90272
Cher
Job Details:
05/04/2018
Whirlpool refrigerator model number KSBS25FJBL01, unit is leaking water from underneath and not dispensing water. When tech arrived he found water housing leaking , water lines showing wear ordered reservoir, water inlet to housing leaking. Parts ordered; ordrng 1 WP2199840 (housing) and 1 WP2256126 (reservoir) and 1 WP2320524 (tube-water)
On return visit tech removed and replaced parts ordered. Ran unit through diagnostic and unit works as designed.
Near Santa Maria, CA 93455
Randy
Job Details:
05/04/2018
maytag dryer MEDB765FW0. Door Not Closing or Door Catch is Broken - SP W10602100. Works intermittently. ound unit not alway starting back up after the pause function has been pressed. Found faulty control panel. Ordered replacement panel. Did not reschedule due to part availability. ; ordrng 1 W11089306 (overlay). Found unit with unresponsive overlay buttons. Replaced overlay and tested unit. Unit now functions as intended. Job Cmpltd
Near Arroyo Grande, CA 93420
Randy
Job Details:
05/04/2018
Maytag refrigerator. MFI2269FRZ02 not making ice. Found unit not making ice. Found unit with a faulty ice maker. Getting proper voltage but not cycling replaced ice maker with one on truck. And tested unit. Unit is now working properly. Customer approves function at this time. used 1 WPW10300024 (ICEMAKER) from stock
Near San Miguel, CA 93451
Randy
Job Details:
05/04/2018
kitchen aid refrigerator KRMF706ESS00. Icemaker not working. Upon arrival cx complaint is ice maker is working but unit in fridge section is icing up on top back left of fridge section. Ice maker adapter has a gap in gasket causing ice to build up unit is needing adapter kit ordering adapter kit. W10864519 (ADAPTER) . Upon arrival I removed top panel and ice maker to access adapter removed and replaced adapter with new kit. Re installed ice maker and top panel tested u it unit is now sealing properly u it is functioning as designed
We serviced a
Whirlpool refrigerator- Model # WRF767SDEM01 Parts taken iwith Specialist before first visit.
Near Fontana, CA 92336
Daniel Lopez
Job Details:
05/04/2018
Customer complaint frost building up in refrigerator section. Specialist found frosted up evaporator. Unit is not defrosting properly , deiced evaporator and replaced defrost thermistor all ok call completed .; Job Cmpltd
Near Fresno, CA 93711
Randy
Job Details:
05/04/2018
kitchen aid ice maker KUIC15POZP2. he ICE MACHINE is dead no lights no operation. Outlet shows 120v properly polarized. Controls not responding. Pulled unit from hole. Checked power cord to the main pump motor. Pulled off rear cover checking cord unit flashed on. Removed pump motor checked power good. Found the cord plugged into the drain motor was under stress, any movement caused unit to shut down. Secured the plug into outlet released strain on cord. Installed unit powered up. The ice maker cycled on. All ops normal
Near Clovis, CA 93619
Randy
Job Details:
05/04/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 . REFRIGERATOR ICE MAKER MAKING TOO MUCH ICE. Removed failed IM. Installed new IM. POWERED UNIT ON. Unit cycled on. No other issues. IM will begin production when cold enough to produce. ; Job Cmpltd used 1 W10917790 (ICE MAKER)
Near Fresno, CA 93703
Randy
Job Details:
05/04/2018
whirlpool refrigerator WRS325FDAM04. The fresh food section is warm. The cause is DAMPNER frozen closed and return closed. All with ice. Cleared out the areas unit can breath, moving air. Need to replace DAMPNER control and cover for frezer. ; ordrng 1 W10177781 (duct-air) and 1 WP2321285 (SWITCH) and 1 WPW10151374 (DAMPNER) and 1 WPW10583800 (CONTROL). Removed power from unit installed new components. Completed assembly. Powered unit, all ops normal. All lights on unit cooling. ; Job Cmpltd,
Near Fresno, CA 93720
Randy
Job Details:
05/04/2018
whirlpool refrigerator WRF757SDEM01. Refrigerator ice buildup behind drawer. The fresh food section evap cover is ice locked. Causing warmish temps in the fresh section. There’s spots of ice on the freezer rear panel. Replacing evap motors for the unit. ; ordrng 1 W11032800O (FZR EVAP MOTOR) and 1 W11033168 (EVAP MOTOR). Removed power from unit. Removed and replaced evap assemblies. Removed ice build up assembled unit powered. Cycled on all ops normal. ; Job Cmpltd
Near Fontana, CA 92335
Daniel Lopez
Job Details:
05/04/2018
WHIRLPOOL WASHER - MODEL # WTW5000DW1
PROBLEM DESCRIPTION: UNIT IS NOT FINISHING CYCLE AND IS SHUTTING OFF BEFORE IT ENDS.
SOLUTION: SPECIALIST FOUND THE DRAIN HOSE HOOKED UP WITH CLAMPS TO A 1 INCH PIPE THAT WAS ABOUT 10 INCHES OF THE GROUND ITSELF. THE INSTALLATION OF THE UNIT IS INADEQUATE - CUSTOMER HAS TO GET DRAIN ISSUE CORRECTED FOR UNIT TO WORK PROPERLY. JOB COMPLTD
Near Ceres, CA 95307
Randy
Job Details:
05/04/2018
maytag washer
Near Ceres, CA 95307
Randy
Job Details:
05/04/2018
MAYTAG WASHER MVWB725BW0. COMPLAINT IS WASHER LEAKING. Unit is leaking water from underneath during spin cycle and is very loud also during spin cycle, Needs bearing kit. then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked ck for codes found none as well no leaks cx ok repair. ; used 1 W10435302 (BEARING) from stock
Near Modesto, CA 95358
Randy
Job Details:
05/04/2018
WHIRLPOOL DRYER WED8500DC3. COMPLAINT IS UNIT HAS NO POWER NOT WORKING. Unit is not turning on, pulled unit out and test wall outlet found 240 AC, ordering CNTRL elec, console, for unit. ; ordrng 1 W10847565 (console) and 1 WPW10739349 (cntrl-elec). , Installed new parts ( CNTRL elec, console ) into unit. I then tested unit in a high heat cycle, it heat fine unit is now working as designed, cx ok repair. ; Job Cmpltd
Near Delhi, CA 95315
Randy
Job Details:
05/04/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 NOT COOLING. Unit has old control and IM. Also cover was damaged in repair. Unit needs control,cover, and IM; ordrng 1 W10687090 (CONTROL ) and 1 W10875099 (COVER) and 1 W10888881 (IM). Remove and replace evaporator cover icemaker and control unit is working properly at this time
Near Selma, CA 93662
Randy
Job Details:
05/04/2018
whirlpool dishwasher model 17029400 complaing DW caught fire at control board. Inspected unit and found the control has melted at the heater and wash motor connection. The heat fuse was open but the customer states it was running at the time and they had to unplug the unit because they were afraid it might catch fire. Called WP SAFETY to report.
Near Orange Cove, CA 93646
Randy
Job Details:
05/04/2018
whirlpool refrigerator WRS325FDAM04. Complaint is not cooling. Inspected unit and found the RC not cooling correctly. Found air flow increases when the FC door is opened. Found the return air vent is iced over. Checked gaskets and found an air leak up top . Steamed gasket and return vents until the sealed and defrosted. Tested unit. Unit checks ok. No leaks noted. Instructed customer on how to detect a warm air leak and how it effects cooling so this can be identified and repaired in the future before cooling is effected.; Job Cmpltd
Near Madera, CA 93636
Randy
Job Details:
05/04/2018
whirlpool refrigerator WRF993FIFM00 pre ordered. W10889841 (Cover), W10898228 (Icemaker), .
evap frozen up again removed and replaced cover and ice maker called tech line. tech line walked me threw a few steps . Per whirlpool unit is up for review ; Job Cmpltd
Near Los Banos, CA 93635
Randy
Job Details:
05/04/2018
whirlpool refrigerator MFX2570AEM0 Frost collecting in freezer and freezing. Ice collecting on bottom of freezer and melting . Upon arrival unit has ice slab forming in bottom of frezer floor. Found inefficient drain grommet old style. Replaced with update trap style drain tube. Deice drain and evap coils. Assembled unit turned cooling back on all ops normal. ; used 1 W10619951 (TUBE DRAIN) from stock
Near Los Banos, CA 93635
Randy
Job Details:
05/04/2018
AMANA DRYER NGD4655EW2 unit is not tumbling. not drying. Complaint is unit takes long time to dry. Gas dryer checked the IGNITOR lights but is weak badly get gas lit. Removed failed ignition system installed new one. Tests passed all ops normal. ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Turlock, CA 95382
Randy
Job Details:
05/04/2018
whirlpool washer WFW92HEFW0. complaint is unit is leaking. Bellow has a tear in the bottom allowing water to leak out through the door. Unit needs new bellow; ordrng 1 W11173364 (BELLOW). removed and replaced part job complete.
Near Patterson, CA 95363
Randy
Job Details:
05/04/2018
whirlpool refrigerator WRF757SDEM01. makig a buzing noise. Inspected unit. Found frozen ice on EVAP cover and coils inside refrigerator compartment, causing poor cooling, inspected freezer compartment and found freezer compartment cooling fine. Ordering parts motor harness and support. ; ordrng 1 W11033168 (MOTOR HARNESS ) and 1 WPW10389152 (support). Installed new parts (motor harness, support ) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets, are all working fine
Near Firebaugh, CA 93622
Randy
Job Details:
05/04/2018
MAH8700AWW WHIRLPOOL WASHER. UNIT IS NOT DRAINING PROPERLY. Complaint is the display is showing odd display, can not duplicate codes control is not responsive all touch pads not operating properly. Need to order control. 34001398- control inter face/299.99 No longer available.
Near Kerman, CA 93630
Randy
Job Details:
05/04/2018
whirlpool refrigerator KSSC48QMS03. Ice won't come out on the door. The ice bucket is ice locked in the door. Will not dispense. Removed the ice bucket, found bad seal on door. Replacing door. ; ordrng 1 W10823377 (ICE DOOR KIT). , Installed ice door kit. Assembled test passed ice dispenses. All ops normal. ; Job Cmpltd
Near Newman, CA 95360
Randy
Job Details:
05/04/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ02. Ice maker not making any ice. PRE ORDERED W10882923/icemaker . Arrived found unit not cycleing removed and replaced ice maker. unit is now working properly.
Near Crows Landing, CA 95313
Randy
Job Details:
05/04/2018
maytag washer MVWX655DW1. CX HAS TO UNPLUG THE UNIT FOR IT TO STOP---AS SOON AS IT IS PLUGGED IN IT JUST STARTS FILLING UP. pre ordered 1 W11116592/control and 1 W10625696/cntrl-elec. , Unit wasn’t responding and diagnostics. Removed and replaced control. Calibrated unit. When unit was in calibration I noticed that the cold water valve is not flowing properly. Checked screen and found valve to be impacted with sand. Tried cleaning out the best I could but couldn’t get it completely free. Informed cx to put a filter on the Coldwater line to prevent from happening. Unit needs valves as well; ordrng 1 W11127357 (VALVES). returned and removed and replaced valves calibrated unit and now working properly.
Near O'Neals, CA 93645
Randy
Job Details:
05/04/2018
MAYTAG WASHER MVWB765FW1 . stops during middle of a cycle and will not do anything else. F0e3 f8e1 error codes. Tested valves found valves not to be operating properly not allowing unit to fill in time before and it times out. Unit needs new valves; ordrng 1 W11172234 (VALVES ). removed and replaced valves calibrated unit and unit is working properly.
Near Oxnard, CA 93035
Cher
Job Details:
05/04/2018
Kitchen-aid range model number KDRU783VSS00, rear center burner will not ignite. When tech arrived he checked unit and noticed had two of the gas valve continuously the igniter keeps on clicking. Ordering WP71002749 module spark. W10250410. LF/RF Gas valveWPW10326645. C/F Gas valve.
On return visit tech removed and replaced parts listed and retested unit and it works as designed.
Near Oxnard, CA 93036
Cher
Job Details:
05/04/2018
Whirlpool oven model number WEG515S0FW0, unit is not heating properly. Pre-ordered Wp9758079/igntr-oven. \When tech arrived he tested oven with a thermometer and calculated average temperature, when the oven was set at 350 deg the average temperature was 367 deg, for this test I used 4 high and 4 lows that not counting the first high that was 445 deg. I adjusted the oven temperature removing 15 deg. Installed ignitor. Unit works as designed.
Near Oxnard, CA 93036
Cher
Job Details:
05/04/2018
Near Oxnard, CA 93036
Cher
Job Details:
05/04/2018
Near Ventura, CA 93003
Cher
Job Details:
05/04/2018
Whirlpool washer model number WTW8500DC1, washer error LF not filling with water shuts off and drains. Per-ordered W11165546 (Valve) . When tech arrived he find error LF code ( Long fill), and the washer not taking water hot or cold. Checked unit in diagnostic and found cold and hot water solenoid not working. Replace the valve assembly pre ordered and retested unit and it works as designed.
Near Camarillo, CA 93012
Cher
Job Details:
05/04/2018
Whirlpool range model number WFC310S0ES0, burners will not turn on. When tech arrived he found range not heating. Ran diagnostic and found 120 voltage advised customer to contact electrician.
Near Thousand Oaks, CA 91360
Cher
Job Details:
05/04/2018
Maytag washer model number MHW4300DC0, unit does not unlock after cycle customer has to unplug unit to get it to unlock. Pre-ordered WPW10443885 (door lock).
When tech arrived customer complaints that in the end of the cycle (Intermittent) he is unable to open the door. Ran a diagnostic test and found no error codes. Also ran a quick diagnostic test and it pass. Removed and replaced parts listed.
Near Camarillo, CA 93012
Cher
Job Details:
05/04/2018
Maytag washer model number MVWB850YW1, loud noise during use. Pre-ordered W10435302/bearing. When tech arrived he checked unit and found worn out bearings. Unable to remove basket from the shaft completely frozen up, basket is not moving up or down. ordrng 1 W10381078 (outer tub), 211.43, 1 W10440786 (suspension), 40.17, 1 W10549509 (basket).
On return visit tech removed and replaced parts listed unit works as designed.
Near Camarillo, CA 93010
Cher
Job Details:
05/04/2018
Whirlpool refrigerator model number WRS588FIHZ00. LIghts flickering. When tech arrive checked unit and all (4) lights are flickering, unplugged refrigerator and removed all connectors from the main control. Plugged refrigerator back on , this fixed for few minutes but the flickering came back. Ordered new control and fresh food door switch.; ordrng 1 W11089236 (cntrl-elec) and 1 WPW10656773 (light switch).
On return visit tech removed and replaced both parts and checked lights and unit works as designed.
Near Camarillo, CA 93010
Cher
Job Details:
05/04/2018
Maytag dryer model number MGD8200FC0, drum making sounds like its loose. When tech arrived he tested the dryer with and without the load, unit has some vibrations. Disassembled whole unit and adjusted the vent tube and the blower wheel housing. Sounds better now. Job completed.
Near Santa Clarita, CA 91350
Cher
Job Details:
05/04/2018
Kitchen-aid dishwasher model number KDTM354DSS3, unit is not cycling properly. Pre-ordered W10788708/pump&motor. When tech arrived he found diverted motor would not allow water through spray arms. Installed new pump and motor, unit works as designed.
Near Santa Clarita, CA 91351
Cher
Job Details:
05/04/2018
Maytag washer model number MVWB425BW0, unit is not draining properly. Pre-ordered W10536347/drain Pump Asm. When tech arrived customer stated unit would make a weird noise and will leave clothes wet after cycle completes, said it happens ever few weeks. Found no error codes an diagnostic an found no issues. Unit works as designed.
Near Santa Clarita, CA 91351
Cher
Job Details:
05/04/2018
Near Santa Clarita, CA 91387
Cher
Job Details:
05/04/2018
Maytag washer model number MVWB850YW1, washer is leaking from underneath. Pre-ordered W10435302/bearing. When tech arrived he found unit leaking from bottom and bearing noise when spinning tub.Installed new bearing kit. Tested unit. Unit performs as intended with no issues.
Near Los Angeles, CA 91406
Cher
Job Details:
05/04/2018
Whirlpool refrigerator model number WRF989SDAM, fridge is freezing everything. Pre-ordered W10633627/motor-evap and 1 Wpw10277799/harns-wire.
When tech arrived he found customer said fridge section isn't cold enough, food items blocking air inlet vent. UI Temp was set to 39°UI was lowered to 34° and food items were redistributed inside unit to provide even cooling. Customer was instructed about placement of food items and advised temp was lowered and to wait 24 hrs for it to get to operating temp.
Near Los Angeles, CA 91436
Cher
Job Details:
05/04/2018
Jenn-air dishwasher model number JDB9800CWP2, dispenser seal is coming off and having rinsing issues. Pre-ordered W10876529/dispenser. When tech arrived he removed and replaced dispenser assembly and gasket customer had. Ran through cycle and unit now works as designed.
Near Winton, CA 95388
Randy
Job Details:
05/04/2018
whirlpool refrigerator WRS325FDAM04 Unit is making ice but is not dispensing it. Found icemaker isnot shutting off when bar is flipped. Tech removed and replaced ice maker. Unit filled and working properly ; used 1 WPW10300025 (IM)
Near Mariposa, CA 95338
Randy
Job Details:
05/04/2018
Maytag Refrigerator MFI2269FRZ02. Complaint is the units freezer is making a buzzing noise and has condensation on the back panel. pre ordered W10850438 (MOTOR-EVAP). Upon arrival unit was completely frosted over. informed client unit needs to be defrosted fro 48 hours. also ordered 2 WPW10143759 (drier-uv)s. when returned unit was defrosted and tech removed and replaced parts pulled vac and recharged unit. unit is working properly now.
Near Santa Clarita, CA 91321
Cher
Job Details:
05/04/2018
Kitchen-aid model number KRFC704FBS00, having issue with drawers. When tech arrived hef ound temp control crisper drawer stuck shut. Removed drawer and found left rail had drawer assist assembly was not installed correctly. Removed rail and reassembled rail. Installed drawer and works as intended.Freezer door handle was loose. Secured handle. Unit works as designed.
Near Fresno, CA 93730
Randy
Job Details:
05/04/2018
maytag dryer MEDC215EW1 the unit is burning the customers clothes. pre ordered WP3387134 (THRMST-FIX) removed back cover to access thermal cut off and thermostat switches. Replace thermostat also cleared dryer hose event of Lint and debris. Put everything back together dryer is functioning properly now. Informed customer when she is drying more delicate items that she could lower the heat to low or medium instead of high what she had it set on. job complete unit is working properly.
Near Clovis, CA 93612
Randy
Job Details:
05/04/2018
whirlpool washer WTW5000DW1 complaint is the washer fills up but does not continue to work. pre ordered W10876600 (PUMP-WATER) . upon arrival removed and replaced part. unit did continue to work properly. tested okay.
Near Fontana, CA 92335
Daniel Lopez
Job Details:
05/04/2018
WHIRLPOOL WASHER - MODEL # WTW4816FW1
PROBLEM DESCRIPTION: Customer complaint not running found broken lid strike in lid lock assy will need both parts .; We ordered 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly),
Solution: Customer complaint not running found broken lid strike in lid lock assy, installed new lock and lid strike tested checks ok call completed.; Job Cmpltd,
Near Castaic, CA 91384
Cher
Job Details:
05/04/2018
Whrilpool refrigerator model number WRF993FIFM00, unit is not cooling. Pre-ordered W10889841/cover. When tech arrived he removed and replaced part listed. Unit works as designed.
Near Fontana, CA 92335
Daniel Lopez
Job Details:
05/04/2018
WHIRLPOOL REFRIGERATOR - MODEL # WRX735SDBM04
PROBLEM DESCRIPTION: UNIT IS NOT DISPENSING ICE.
Parts Ordered: W10465946 (SPACER) (WPW10312691) (AIR BAFFLE) , (WP63052-2) (Yoke)
WP67006341 ( GASKET)
SOLUTION: Specialist found yoke on auger motor stripped and free spinning on auger motor shaft. Removed and replaced auger motor and ice box housing and all small parts in between. Tested unit. All tests good. Job Compltd.
Near Castaic, CA 91384
Cher
Job Details:
05/04/2018
Whirlpool refrigerator model number WRX735SDHW00, complaint is lights aren't working. Pre-ordered W11043011 (Light module. When tech arrived he found broken door switch on right side fridge door. Removed and replaced door light.Unit works as designed.
Near Simi Valley, CA 93065
Cher
Job Details:
05/04/2018
Whirlpool freezer model number WRF555SDFZ05, light in freezer door isn't working and having closing issues. Pre-ordered W11043014 (LED LIGHT ) and WPW10714545 (GASKET-FIP). When tech arrived he found freezer door is not sealing, found defective door seal. Replaced and install gasket WPW10714545 (GASKET-FIP), Used heat gun to soften up the gasket. Door is closing and sealing properly light now works. Unit works as designed.
Near Agoura Hills, CA 91301
Cher
Job Details:
05/04/2018
Kitchen-aid refrigerator model number KSC24C8EYY02, unit is not freezing anything. When tech arrived refrigerator was barely cooling and freezer is no cool at at all pulled both evap covers and ran a test 4 and ref evap had no frost pattern freezer is not build frost at all Need to order sealed system ordrng 1 876765 (mtg kit), 1 W10309988 (compressor), 1 WPW10239732 (evaporator), 10 yr warr, 1 WPW10331270 (valve),
1 WPW10643261 (evaporator). When tech arrived he found unit not cooling. Replaced evap dryer and compressor Sealed system repair No leaks and unit hold vacuumed Charge unit with 5.3 ounces of freon. Ran test and completed with no issues. Unit is cooling Advised client to allow 24 hrs for unit to reach proper temp
Near Agoura Hills, CA 91301
Cher
Job Details:
05/04/2018
Whirlpool refrigerator model number WRS325SDHZ00, unit is not dispensing ice. Pre ordered Wpw10300022/icemaker. When tech arrived he found faulty icemaker reomoved and replaced part and ran cycle filled it up with water advised customer to allow 24 hours for the unit to make a full bucket of ice. Unit is cooing and works as designed.
Near Los Angeles, CA 91367
Cher
Job Details:
05/04/2018
Whirlpool dryer model number WED7500VW2, will not heat up. When tech arrived he found unit is not heating, the exhaust motor hot and not running and blown thermostats and burnt coils on heater need to order parts 1 8182477 (thermostat), 1 W10843940 (thermostat), 1 WP8182470 (thermostat), 1 WP8182472 (motor-drve), 231.83(249.22), 1 WPW10483239 (thermostat),
On return visit tech removed and replaced parts listed ran through diagnostics and unit now works as designed.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details:
05/04/2018
WHIRLPOOL DRYER - MODEL # WGD7800XW0
PROBLEM DESCRIPTION: UNIT IS MAKING A LOUD NOISE WHILE IN CYCLE
SOLUTION: Specialist found warn rollers and Idler wheel , installed repair kit tested checks ok call completed .; Job Cmpltd,
Near Los Angeles, CA 91307
Cher
Job Details:
05/04/2018
Roper washer model number RTW4516FW1, unit is leaking from underneath. When tech arrived he found loose drain hose and reconnected and reinstalled unit ran through diagnostics test and it works as designed now.
Near Calabasas, CA 91302
Cher
Job Details:
05/04/2018
Whirlpool range model number WFG715H0ES0, unit is completely blank nothing works. Pre ordered Wpw10340317/cntrl-elec.
When tech arrived he tried powering on the unit unable to turn on installed new control board made sure the unit was plugged in correctly and ran diagnostic unit now works as designed.
Near Calabasas, CA 91302
Cher
Job Details:
05/04/2018