Near Los Angeles, CA 91304
Cher
Job Details:
06/05/2018
Maytag Freezer-Model # MFC2061KES.
Customer complaint- there is frost/condensation in the freezer.
Service performed- Building up frost inside freezer Found door seal not sealing properly And out of its bracket supported and reinstalled door. Door is now sealing and closing properly. Service completed.
Near Los Angeles, CA 90027
Cher
Job Details:
06/05/2018
Ikea Freezer-Model # IRT134FDW00.
Customer complaint- doors are not sealing.
Service performed- Found gap on FC door gasket. Adjusted gasket applying heat for gasket to expand. Unit now sealing properly, removed icicles and moisture drops from FC. Unit now working as designed. Service completed.
Near Topanga, CA 90290
Jesus
Job Details:
06/02/2018
Whirlpool Refrigerator-Model # GI7FVCXXA01.
Customer complaint- unit has condensation.
Service performed- Customer states that unit has condensation and unit not cutting off. Checked unit and ran diagnostics. Tested all the components on unit and passed. Removed back cover and tested compressor. Recycle power and unit is working now. Temperature on fresh food section was set at 41 degrees f. Set temperature set 37 d. Also found the condenser coil full of lint. Cleaned out condenser and assembled unit. Unit works as designed. Service completed.
Near Lancaster, CA 93536
Patrick
Job Details:
06/02/2018
Whirlpool Refrigerator-Model # WRX735SDBM.
Customer complaint- the unit is not cooling.
Service performed- Found the unit not cooling at all. The start device clicks but doesn’t turn compressor on. Checked out compressor and it was stalled. When device kicked on the compressor just hummed. Removed and replaced W10507884 (compressor). Service completed.
Near Los Angeles, CA 91605
Raymond
Job Details:
06/02/2018
Whirlpool Refrigerator-Model # WRF555SDFZ02.
Customer complaint- unit not making any ice.
Service performed- Upon arrival unit would not make ice. Tested and found ice maker not cycling. Removed and replaced icemaker W10882923 (icemaker). Service completed.
Near Los Angeles, CA 91331
Raymond
Job Details:
06/02/2018
Whirlpool Dryer- Model # WGD4800XQ1.
Customer complaint- unit is not starting.
Service performed- Upon arrival unit had damaged power cord installed new one W11222083 (Cord) and tested unit and found bad thermal fuse removed and replaced it WP3392519 (FUSE-THRML). Service completed.
Near Santa Clarita, CA 91351
Billy J.
Job Details:
06/02/2018
Whirlpool Dryer-Model # WGD4815EW2.
Customer complaint- unit smells like gas.
Service performed- Upon arrival customer stated unit smells like gas tested unit and found no gas leak but burner needs to be replaced. Removed and replaced burner assembly W10823508 (BURNER-GAS). Service completed.
Near Los Angeles, CA 91324
Billy J.
Job Details:
06/02/2018
Kitchen-aid Dishwasher-Model # KUDS30IXBL1.
Customer complaint- racks wheels and transport assembly needs replaced.
Service performed- Upon arrival top rack was on counter all wheels broken off removed and replaced adjuster kit W10712394 (ADJUSTER). Service completed.
Near Los Angeles, CA 91326
Billy J.
Job Details:
06/02/2018
Jenn-air Oven- Model # JJW3830DP02.
Customer complaint- erro F6 E0.
Service performed- Upon arrival customer states unit only has issues when the WiFi is connected states the unit will randomly turn on and will display f6 e0 also stated they would have issue when unit is not on WiFi removed and replaced u.i and main control W11232121 (U.I). Service completed.
Near Santa Clarita, CA 91350
Billy J.
Job Details:
06/02/2018
Whirlpool Refrigerator-Model # WRF535SMBM00.
Customer complaint- ice build up in the freezer.
Service performed- Upon arrival customer stated freezer is building up ice found unit had air leak on gasket applied heat gun and lowered legs so door closes properly job complete there is no longer an air leak. Service completed.
Near Los Angeles, CA 91040
BRYAN D.
Job Details:
06/02/2018
Whirlpool Refrigerator-Model # WRF993FIFM00.
Customer complaint- door issue.
Service performed- Installed door W10872957 (Door) and tested unit. Unit is now working properly. Service completed.
Near Glendale, CA 91206
BRYAN D.
Job Details:
06/02/2018
Whirlpool Washer-Model # WTW8500DC3.
Customer complaint- unit is not draining.
Service performed- Upon arrival. Found unit with low water. Checked error codes and ran diagnostics. Instructed customer on proper loading techniques and on proper soap usage. Service completed.
Near Glendale, CA 91208
BRYAN D.
Job Details:
06/02/2018
Whirlpool Washer-Model # WFW70HEBW1.
Customer complaint- washer door locked and wont open.
Service performed- Customer states unit is locked and when plugged in goes into automatic drain cycle. Removed front panel to check drain filter. Drain filter checked out good. Reinstalled front panel. Found unit was stuck in a soap lock out. Instructed customer on proper soap use. Service completed.
Near La Crescenta-Montrose, CA 91214
BRYAN D.
Job Details:
06/02/2018
Kitchen-aid Refrigerator- Model # KBSD608EBS00.
Customer complaint- lights are out.
Service performed- Inspected unit found light not working. Inspected led control board is bad. Removed and replaced control W10830288 (cntrl-elec). Service completed.
Near Bakersfield, CA 93308
Dane
Job Details:
06/02/2018
Maytag Dryer-Model # MGDB765FW.
Customer complaint- unit will turn off mid cycle.
Service performed- Upon arrival the unit was not drying the clothes. Found gas coils misfiring. Removed and replaced coils and tested unit. Unit functions normal now.; used 1 279834 (2 COIL GAS VALVE SET). Service completed.
Near Arvin, CA 93203
Dane
Job Details:
06/02/2018
Whirlpool Refrigerator-Model # WRF555SDFZ.
Customer complaint- not producing ice or water.
Service performed- Upon arrival the customer compliant was no water from dispenser and no ice production. Called for water at dispenser and valve made it but got no water. Removed the clogged filter and installed filter bypass and tested water and cycled ice maker. Unit functioned normal with clogged filter removed and bypass installed. Service completed.
Near Bakersfield, CA 93313
Dane
Job Details:
06/02/2018
Whirlpool Refrigerator- Model # KRMF706EBS01.
Customer complaint- freezer door is jamming up and doesn't close all the way.
Service performed- Upon arrival the unit had frost forming in the freezer. Freezer door not sealing right. Brackets not closing, gasket and sealing and door warped, and unit needs fan kit. Removed and replaced W10625069 (bracket) and W10625070 (bracket) and W10815700 (dor-fip bl) and W10864519 (adapter) and W10909682 (nameplate). Unit functions as designed. Service completed.
Near Bakersfield, CA 93309
Dane
Job Details:
06/02/2018
Maytag Dryer-Model # MGDB835DW3.
Customer complaint- unit will not start.
Service performed- Upon arrival the unit was not starting found loose wire in door switch not letting voltage to motor. Secured wire connection at door switch and tested unit. Unit functions normal now. Service completed.
Near Bakersfield, CA 93308
Dane
Job Details:
06/02/2018
Whirlpool Washer-Model # MVWC565FW0.
Customer complaint- the unit is not starting.
Service performed- Upon arrival the drain pump would run as soon as unit was plugged in. Customer was using too much soap. Instructed customer on proper use and care of unit and calibrated and tested unit. Unit functions normal. Service completed.
Near Simi Valley, CA 93063
Aaron
Job Details:
06/02/2018
Whirlpool Washer-Model # WTW8240YW0.
Customer complaint- unit is receiving F error codes.
Service performed- Unit has an f 51 code , tested unit found the unit basket not sliding up and down on its own now causing unit to code out , removed and replaced bearing kit and basket. Service completed.
Near Camarillo, CA 93012
Jesus
Job Details:
06/02/2018
Whirlpool Dryer-Model # WED9200SQ1.
Customer complaint- receiving F error codes.
Service performed- Customer states that unit is not working. Checked unit and ran diagnostics found error code F01 control failure. Try to reset breaker and unit is still displaying error code. So removed and replaced control WPW10174745 (cntrl-elec). Service completed.
Near Camarillo, CA 93012
Jessse C.
Job Details:
06/02/2018
Whirlpool Refrigerator-Model # KBFS20EVMS0.
Customer complaint- the unit leaks.
Service performed- Customer states that unit is leaking. Checked unit and found the icemaker iced over. Removed icemaker and cleared out ice. Cleared out fill tube. Turned water on and water was slowing coming out from tube. The water valve is not closing. Removed and replaced the vavle W10420083 (valve). Service completed.
Near Oak Park, CA 91377
Jesus
Job Details:
06/02/2018
Whirlpool Compactor-Model # MTUC7500AFM0.
Customer complaint- door will not open.
Service performed- Customer states that unit is not retracting. Checked unit and the ram was in the down position. The power pack was activated. Release or turned off the power pack and rack raised. Instruct customer of setting and usage. Unit is working as design. Service completed.
Near Oxnard, CA 93033
Jesus
Job Details:
06/02/2018
Whirlpool Washer-Model # WTW5000DW1.
Customer complaint- unit is filling up by itself after the cycle and it keeps locking.
Service performed- Customer states that unit is leaking water and fill up the basket. Checked unit and ran diagnostics found one error code F5-E1. Tested completed. Customer states that after washing a load or two unit fills up on its own. Removed and replaced lid switch W11210459 (VALVE). Service completed.
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
06/02/2018
Maytag Washer-Model # MVWC565FW0.
Customer complaint- unit is not draining.
Service performed- Customer states that unit is not draining. Ran diagnostics and no error codes found but found a bad water pump removed and replaced W10876600 (PUMP-WATER). Service completed.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details:
06/02/2018
Kitchen-aid Microwave-Model # KEMS377GWH0.
Customer complaint- microwave has a weird electrical smell.
Service performed- Customer complaint is that when they use the microwave there is a strong smell of electrical burn. Checked unit and found a shorted magnetron. Removed and replaced W10245183 (magnetron) and WPW10687786 (diode). Service completed.
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
06/02/2018
Whirlpool Washer-Model # WTW7300DW1.
Customer complaint- not spinning and clothes are wet at the end of the cycle.
Service performed- Checked unit and found clogged pump. Removed debris and unit functions as designed. Service completed.
Near Los Angeles, CA 91402
Dane
Job Details:
06/02/2018
Maytag Dryer-Model # MGDC215EW0.
Customer complaint- unit is making a squealing noise during operation.
Service performed- Upon arrival removed and replaced wheels do to bad pulley, retested and unit functions as designed no more loud scratching noise. Service completed.
Near Bakersfield, CA 93309
Dane
Job Details:
06/02/2018
Whirlpool Refrigerator-Model # WRS325SDHW00.
Customer complaint- food freezing in refrigerator section.
Service performed- Upon arrival the unit was freezing food in fresh food. Found the unit needs a new control and new thermostat, removed and replaced them W10384183 (thermistor) and W11023173 (CONTROL). Service completed.
Near Delano, CA 93215
Cher
Job Details:
05/29/2018
Maytag Dishwasher-Model # MDB4949SDZ0.
Customer complaint- unit is not draining after cycle completes.
Service performed- upon arrival specialist found bad drain pump he removed and replaced WPW10348269 (PUMP-DRAIN) tested unit and it functions as designed now. Service completed.
Near McFarland, CA 93250
Cher
Job Details:
05/29/2018
Maytag Washer- Model # MVWC565FW0.
Customer complaint- the power button is not working and it does not spin when in spin cycle either.
Service performed- Upon arrival lid not latching, replaced lid lock W10838613 (LATCH) and ran calibration cycle unit functions as designed. Service completed.
Near Bakersfield, CA 93312
Dane
Job Details:
05/29/2018
Kitchen-aid Refrigerator- Model # KRSC503ESS00.
Customer complaint- unit is not making any ice.
Service performed- Upon arrival the unit was not making ice. Found ice maker thermostat busted off. Replaced ice maker W10873791 (ICEMAKER) and tested unit and it functions as normal now. Service completed.
Near Bakersfield, CA 93311
Dane
Job Details:
05/29/2018
Amana Dryer- Model # NGD4655EW.
Customer complaint- noise during operations.
Service performed- Upon arrival the unit was loud. Found rollers and pulleys warn out. Installed dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT). Service completed.
Near Bakersfield, CA 93309
Dane
Job Details:
05/29/2018
Amana Dryer-Model # NGD4655EW2.
Customer complaint- dryer not working.
Service performed- upon arrival tech found the unit has damage to it removed and replaced 279980 (box) and 4392065 (dryer repair kit) and W10899578 (drum) and W11117429 (chute) and W11178667 (BULKHEAD) and WP339956 (seal). Service completed.
Near Bakersfield, CA 93306
Dane
Job Details:
05/29/2018
Whirlpool Dishwasher- Model # WDT730PAHZ0.
Customer complaint- F2E2 error codes pop up.
Service performed- Upon arrival unit was giving an F2 error to fault code. Removed and replaced main control board W11131683 (Cntrl) because panel did not have electronics in it, it was nothing but a piece of plastic. Tested unit drain pump came on but nothing else. When touchpad shorted it took out main board. Removed and replaced touch pad W11028325 (TOUCH PAD). Service completed.
Near Bakersfield, CA 93309
Cher
Job Details:
05/29/2018
Maytag Refrigerator-Model # MFI2569VEM2.
Customer complaint- the ice dispenser is not working.
Service performed- Upon arrival ice maker motor will not move when power is applied. Replaced ice maker W10882923 (Icemaker). Service completed.
Near Bakersfield, CA 93308
Cher
Job Details:
05/29/2018
Kitchen-aid Refrigerator- Model # KFCP22EXMP1.
Customer complaint- freezer frosting up.
Service performed- upon arrival tech found drain tube frozen he removed and replaced drain tube kit W10619951 (TUBE-DRAIN). Service completed.
Near Los Angeles, CA 91326
Michael
Job Details:
05/26/2018
Kicthen-aid Microwave-Model # KMBS104ESS02.
Customer complaint- while cooking the unit makes a rattling noise.
Service performed- Upon arrival customer states microwave makes a rattling noise when unit is operating. Inspected and found left trim panel rattling against cabinet. Removed panel and found loose mounting hardware. Tightened mounting bracket and hardware. Added foam spacer behind panel to eliminate panel from rubbing and causing noise. Reinstalled panel and tightened hardware. Panel no longer wiggles and is tight. Powered unit on and rattle is not heard. Unit operates as intended. Service completed.
Near Simi Valley, CA 93063
Danny
Job Details:
05/26/2018
Whirlpool Dishwasher- Model # WDT780SAEM2.
Customer complaint-F2 E2 error code popping up.
Service performed- Upon arrival unit was showing error code f2 e1. Found bad display control. Removed and replaced new control and ui control W11178673 (CNTRL) and W11036550 (UI). Set unit into a test cycle unit completed with no issues. Unit is washing and working properly. Service completed.
Near Los Angeles, CA 91303
Danny
Job Details:
05/26/2018
Kitchen-aid Refrigerator- Model # WRV986FDEM01.
Customer complaint- unit is not cooling in the fridge section.
Service performed- Upon arrival fridge side is not cooling. Found evap cover full of frost. Used steam gun to defrost cover and evap and drain tube Reinstalled cover powered unit up it still didnt power on removed and replaced motor evap W11087438 (motor evap) and set unit to proper temp Advised client to allow 24hrs for unit to cool. Service completed.
Near Los Angeles, CA 91325
Raymond
Job Details:
05/26/2018
Whirlpool Washer- Model # WFW94HEAW.
Customer complaint- there is water collecting in the seal of the washer.
Service performed- Upon arrival bellow was not seated around tub properly causing water to back up in seal. Repaired seal and tested unit. Unit functions normal now. Service completed.
Near Los Angeles, CA 91356
Raymond
Job Details:
05/26/2018
Whirlpool Dishwasher- Model # KDFE304DSS0.
Customer complaint- the dishwasher is not completing a full cycle.
Service performed- Upon arrival customer complaint was unit getting stuck in wash cycle. unit had following codes.32668164 Inspected and found OWI sensor with 1.050ohms and out of range. Removed and replaced sensor WPW10705575 (sensor). Service completed.
Near Los Angeles, CA 91607
Raymond
Job Details:
05/26/2018
Jenn-air Refrigerator- Model # JFC2290REP00.
Customer complaint- unit is not closing properly.
Service performed- Upon arrival customer complaint was freezer looked like it had snowed. The was a door ajar issue, and went over loading of unit with customer. Instructed on proper use and care of unit. Service completed.
Near Los Angeles, CA 91607
Raymond
Job Details:
05/26/2018
Ikea Washer-Model # IUD8500BX1.
Customer complaint- water dripping from underneath tub and its rusted.
Service performed- Upon arrival found tub has hole so water leaks above sump seal near center of wire harness at right top. Removed and replaced WPW10681503 (tub-dishwr). Service completed.
Near Los Angeles, CA 91606
Raymond
Job Details:
05/26/2018
Whirlpool Refrigerator- Model # WRF767SDEM01.
Customer complaint- unit is not cooling and the ice maker doesn't work.
Service performed- Upon arrival RC was not cooling. Inspected and found no frost patter but did find test 39 with open RC Evap thermistor. Replaced fan harness W11033168 (harns wire) and optimized thermistor. Service completed.
Near Los Angeles, CA 91406
Billy J.
Job Details:
05/26/2018
Whirlpool Washer- Model # WTW4816FW2.
Customer complaint- the water is not coming out cold.
Service performed- , upon arrival customer states they get no cold water. found hot and cold water were in wrong position switched them and retested. Instructed customer on proper loading unit informed half the tub is full load. Service completed.
Near Los Angeles, CA 91405
Billy J.
Job Details:
05/26/2018
Whirlpool Washer-Model # WFW8640BW.
Customer complaint- can hear water slushing around and has a hash odor coming from unit.
Service performed- unit was clogged with hair and it started to build up mold. Found a small tear in bellow. Removed and replaced it WPW10340443 (BELLOW). Service completed.
Near Bakersfield, CA 93313
Dane
Job Details:
05/26/2018
Whirlpool Dishwasher- Model # WTD720PADM2.
Customer complaint- unit is leaking underneath.
Service performed- Upon arrival the unit was leaking. Ran unit and found water from valve and sump seal. Removed and replaced valve and sump and tested unit. W10872255 (VALVE) and W11124384 (Motor Wash). Service completed.
Near Santa Clarita, CA 91355
Billy J.
Job Details:
05/26/2018
Kitchen-aid Dishwasher-Model # KDTE104ESS4.
Customer complaint- unit is leaking.
Service performed- upon arrival found tear in gasket so I removed and replaced gasket W10300924V (GASKET). Service completed.
Near Santa Clarita, CA 91354
Billy J.
Job Details:
05/26/2018
Whirlpool Refrigerator-Model # KRFC704FBS00.
Customer complaint- the water filter is stuck and the cap is broken.
Service performed- Upron arrival filter housing was broken removed and replaced it W10906054 (Housing). Service completed.
Near Altadena, CA 91001
BRYAN D.
Job Details:
05/26/2018
Maytag Refrigerator- Model # MFD2560HES.
Customer complaint- unit is not making ice.
Service performed- Upon arrival customer stated unit was not making ice. Inspected ice maker found ice maker was not allowing water to flow into mold. Removed and replaced ice maker 4317943 (ICEMAKER ONLY). Service completed.
Near Arcadia, CA 91007
BRYAN D.
Job Details:
05/26/2018
Whirlpool Dishwasher-Model # WDF520PADW7.
Customer complaint- the door and dishes are very wet after cycle.
Service performed- Upon arrival customer informed us of heating issues. Ran diagnostics. And found n error codes. Ran auto test and found heater powering on. Informed customer of lower wattage heater and importance of rinse aid and purging hot water to 120 degrees before starting dishwasher. Unit is working properly. Service completed.
Near Altadena, CA 91001
BRYAN D.
Job Details:
05/26/2018
Whirlpool Washer- Model # MHW8200FW.
Customer complaint- unit has mold in dispenser.
Service performed- Upon arrival customer complains about mold in dispenser. Explained to customer water will always remain in dispenser. Instructed customer to leave dispenser open and to dry to prevent molds. Service completed.
Near Stevenson Ranch, CA 91381
BRYAN D.
Job Details:
05/26/2018
Kitchen-aid Refrigerator-Model # KSC23C8EYY02.
Customer complaint- unit is not cooling at all.
Service performed- Upon arrival customer stated unit not cooling properly in fridge and freezer. All fans were running at time compressor as well received 22 degrees in freezer and 45 degrees in fridge inspected freezer evaporator and only had a quarter frost pattern I suspect there is a leak in the system unit need drier and unit has low charge. Removed and replaced drier W10286069 (drier-uv). Service completed.
Near Bakersfield, CA 93304
Dane
Job Details:
05/26/2018
Whirlpool Refrigerator-Model # WRF555SDFZ05.
Customer complaint- unit is making a popping or crackling sound.
Service performed- Upon arrival the unit was making a popping sound as the compressor was running. The sound was the refrigerant popping as it expanded. Showed customer use and care guide where it says this is normal. Instructed customer on use and care of unit. Service completed.
Near Santa Paula, CA 93060
Aaron
Job Details:
05/26/2018
Whirlpool Refrigerator- Model # WRT138FZDW00.
Customer complaint- unit is not cooling.
Service performed- Upon arrival checked out unit plugged in the compressor was locked up and just hummed. Removed and replaced W10843121 (drier-tube) and WPW10507886 (compressor). Service completed.
Near Moorpark, CA 93021
Aaron
Job Details:
05/26/2018
Kitchen-aid Microwave-Model # KMHS120EBL2.
Customer complaint- lights aren't working.
Service performed- Unit interior light not working checked bulb okay. Removed and replaced the door switches W10269458 (SWITCH), W10269460 (SWITCH) and W10727360 (MICROSWITCH) unit light started working. Service completed.
Near Simi Valley, CA 93065
Aaron
Job Details:
05/26/2018
Whirlpool Refrigerator-Model # WRS588FIHV00.
Customer complaint- pressed button to get ice and the fridge shut off.
Service performed- Upon arrival checked operations the evaporator fan motor intermittently works in the networks called evaporator cover check the fan motor and wiring no connections needs new evaporator fan motor and main board and harness assembly’s to correct the issue Removed and replaced W11036566 (motor-evap) and W11089236 (cntrl-elec) and W11170613 (EVAP HARNESS). Service completed.
Near Simi Valley, CA 93065
Aaron
Job Details:
05/26/2018
Whirlpool Refrigerator-Model # WRF540CWHZ00.
Customer complaint- unit has condensation in freezer section.
Service performed- Upon arrival checked operations found that the unit is opening and closing correctly customer stuffed the freezer and caused the door did not shut all the way which caused some ice buildup on the right-hand side in the center. Instructed customer on proper loading items. Service completed.
Near Ojai, CA 93023
Aaron
Job Details:
05/26/2018
Kitchen-aid Refrigerator-Model # KBFS20ECMS00.
Customer complaint- Gasket is falling apart.
Service performed- Upon arrival removed and replaced the fresh food door gaskets left and right side the magnets were falling out of both sides of the door gaskets replaced both 2 W10571956 (GASKET-FIP) and straighten them out with a heat gun. Service completed.
Near Oxnard, CA 93033
Jesus
Job Details:
05/26/2018
Whirlpool Washer-Model # WFW92HEFC.
Customer complaint- a ring looking part came off unit.
Service performed- Upon arrival customer states that unit is leaking water. Checked unit and found a small hose on the bellows causing water to leak. Removed and replaced bellow W11173364 (Bellow). Service completed.
Near Oxnard, CA 93036
Jesus
Job Details:
05/26/2018
Maytag Washer-Model # MVWB765FW1.
Customer complaint- unit is not starting.
Service performed- Upon arrival customer states that unit is not powering on the power button would press but didn’t turn till diagnostics was entered. Unit gave error code and then completed test. Documented with manufacture. Service completed.
Near Camarillo, CA 93012
Jesus
Job Details:
05/26/2018
Whirlpool Dishwasher- Model # KDTE104DSS1.
Customer complaint- dishwasher doesn't drain.
Service performed- Upon arrival customer states that unit is not draining. Checked unit and found the drain pump not working. Removed pump and cleared it. Ran diagnostics and it passed. Service completed.
Near Oxnard, CA 93036
Jesus
Job Details:
05/26/2018
Maytag Washer-Model # MVWB765FW1.
Customer complaint- clothes aren't getting cleaned.
Service performed- Upon arrival customer states that unit is not cleaning clothes. Checked unit and ran diagnostics. No errors found on unit. Found the hot water not installed on unit. Customer instruct on proper usage. Service completed.
Near Oxnard, CA 93036
Jesus
Job Details:
05/26/2018
Maytag Washer- Model # MVWB835DW1.
Customer complaint- F0 E3 error code.
Service performed- Upon arrival customer states that unit is not working properly and making a grinding noise. Checked unit and ran diagnostics no error codes found and could not duplicate noise. Documented with whirlpool. Service completed.
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
05/26/2018
Jenn-air Refrigerator- Model # JFC2290REM00.
Customer complaint- gasket is torn.
Service performed- Found torn up right hand side fresh food door gasket removed and replaced it W10443241 (GASKET-FIP). Service completed.
Near Los Angeles, CA 91335
Michael
Job Details:
05/26/2018
Whirlpool Refrigerator-Model # WRS325SDHZ00.
Customer complaint- ice maker isn't producing ice.
Service performed- Upon arrival customer states no ice from dispenser. Used a cup and water flows from dispenser. Tried ice dispenser and can hear/see. Huge door open and auger motor engage. Open freezer door and find large solid ice obstruction on top of door chute. Removed ice obstruction and still not working so I removed and replaced icemaker WPW10300022 (ICEMAKER) and unit now dispenses both cube and crushed ice. Service completed.
Near Los Angeles, CA 91406
Michael
Job Details:
05/26/2018
Whirlpool Washer-Model # MVWC565FW1.
Customer complaint- clothes aren't getting cleaned.
Service performed- Upon arrival customer thinks the unit does not fill with enough water to wash clothes properly. Ran unit diagnostics with no fault codes stored .Ran unit through auto service test and preformed with no issues, tested cold and hot water valves manually. All cycles check out unit is working as intended. Service completed.
Near Los Angeles, CA 91405
Michael
Job Details:
05/26/2018
Kitchen-aid Refrigerator-Model #KRMF706EBS00.
Customer complaint- the freezer left side rail broke.
Service performed- Upon arrival customer states drawer is not pulling out easy and build up of ice on the rails. Inspected freezer and found over full with frozen food. Freezer drawer gets caught pulling out due to excessive ice build up on rails. Removed food and front door. Used steamer to remove excessive ice build up from unit. Removed all drawers and cleared all rails. Installed all freezer parts and all drawers operate smoothly. Service completed.
Near Pomona, CA 91766
Tyler
Job Details:
05/25/2018
Maytag Dryer- Model # MGDC215EW2
Service Performed: Customer had issue with unit dryer not spinning during heating cycle. Specialist ran diagnosis and found unit not heating. Cycle tested and all components are working correctly. Instructed customer that unit is working.
Near Laton, CA 93242
Randy
Job Details:
05/25/2018
whirlpool washer model #KRMF706ESS01 complaint not making ice. Diagnosis- Inspected a whirlpool refrigerator . Customer complaining , ice maker not making ice E2 error code = motor lost position . and leaking between ice box and adapter .; ordering 1 W10917790 (icemaker) and 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket). Replaced the ice maker , adapter , and gaskets . All functions checked good
Near Huron, CA 93234
Randy
Job Details:
05/25/2018
whirlpool washer model #WTW8700EC0 complaint-keeps shutting down. diagnosis- Found no error codes . The washer is connected to a GFI outlet . There is nothing wrong with the washer . The customer needed instructions . No leak job complete.
Near Kettleman City, CA 93239
Randy
Job Details:
05/25/2018
maytag dryer model # MGDC215EW2 complaint- White clothes is coming out yellow. Inspected a Maytag dryer . Customer complaining , the clothes coming out with burning spots at the end of cycle , and very noisy .; ordering 1 279980 (box) and 1 4392067 (dryer repair kit) and 1 WP3387134 (thrmst-fix). Replaced the dryer repair kit , box and thermal fix . All functions checked good . Now the dryer works as designed
Near Tracy, CA 95376
Randy
Job Details:
05/25/2018
Near Tulare, CA 93274
Randy
Job Details:
05/25/2018
amana dryer model # NGD4655EW2 complaint. making extremely loud noise.Cycled unit and could hear noise complaint. Accessed unit and found bad rear roller causing noise. Replaced roller. Retested unit and unit no longer makes noise, job complete. used 1 4392065 (DRYER REPAIR KIT)
Near Visalia, CA 93277
Randy
Job Details:
05/25/2018
maytag washer model # MVWB855DC2. Complaint- not working properly. , Cycled unit through tests cycle and did find unit with off balance error. Suspension, rotor and motor tested good.Found service pointer to raise feet to prevent motor fault. Raised and secured feet. Relieved unit and secured wash plate. Re calibrated main board. Retested unit and it passed all tests with no errors
Near Lathrop, CA 95330
Randy
Job Details:
05/25/2018
Maytag washer model # MVWC565FW1 Complaint- rinse cycle not working. Diagnosis- Re calibrated unit, checked for codes, no codes found. Ran self diagnostics, ran fill & drain functions, all tested ok, instructed cx to use deepwater wash option for better rinsing & less soap per load
Near Los Angeles, CA 91307
Danny
Job Details:
05/25/2018
Kitchen-aid Refrigerator- Model # KSC24C8EYW00.
Customer complaint- door leveling issue.
Service performed- Upon arrival doors are not level. Found bottom hinge adjustable screws not adjusting up it is stripped and cam making popping noise so I removed and replaced hinge W10500000 (hinge-door).
Near Bell Canyon, CA 91307
Danny
Job Details:
05/25/2018
Whirlpool Washer- Model # WFW95HEDW0.
Customer complaint- having door issues.
Service performed- Upon arrival I found door is not locking. Found faulty door latch removed and replaced door lock WPW10443885 (LATCH). Ran a self test cycle and unit completed with no issues, no water leaks unit is working properly. Service completed.
Near Los Angeles, CA 91304
Danny
Job Details:
05/25/2018
Maytag Washer- Model # MVWC555DW1.
Customer complaint- unit is leaking on the floor.
Service performed- Upon arrival unit is leaking water. Found loose connections at water valves. Used plumbers tube on valves reinstalled hoses. No water leaks. Advised client to have drain cleared Unit is working properly. Service completed.
Near Los Angeles, CA 91306
Danny
Job Details:
05/25/2018
Whirlpool Range- Model # WVW51UC0FS1.
Customer complaint- fans are not working and unit makes a loud screeching noise.
Service performed- upon arrival I found blower is making loud noise an also found sheet metal stuck inside the blower. Removed sheet metal and reinstall blower motor. Unit is working and normal operation noise. Service completed.
Near Los Angeles, CA 91331
Raymond
Job Details:
05/25/2018
Amana Washer-Model # NTW4516FW1.
Customer complaint- unit is not spinning and at the end of the cycle the clothes are still wet. Service performed- On arrival customer complaint was unit would bang during cycle and would not complete a cycle. Found off balance load code. Instructed customer on proper use and care of unit. Unit functions as designed at time of service. Service completed.
Near Santa Clarita, CA 91350
BRYAN D.
Job Details:
05/24/2018
Whirlpool Refrigerator-Model # WRF993FIFM00.
Customer complaint- unit is making a noise and its not cooling.
Service performed- Specialist found unit not cooling due to frosted over Evaps. Both fridge and freezer. Per tech line remove and replace control and evap cover CONTROL (W11169503) and 1 W10889841 (cover-evap). Service completed.
Near Bakersfield, CA 93313
Cher
Job Details:
05/24/2018
Whirlpool Refrigerator-Model # WRF767SDEM01.
Customer complaint- bottom part of freezer is making a noise.
Service performed- Specialist removed excess ice from freezer evaporator and replaced the motor W11032800 (Motor). Service completed.
Near Bakersfield, CA 93314
Cher
Job Details:
05/24/2018
Kitchen-aid Dishwasher-Model # KDTE334GPS0.
Customer complaint- unit is not working at all.
Service performed- Specialist found L-1 wire nut not properly connected to line cord. Reinstalled connection and tested. Unit has not jet dry and suggested to customer to use finish tablets. Unit tested ok after proper line cord connection. Service completed.
Near Bakersfield, CA 93306
Cher
Job Details:
05/24/2018
Maytag Washer-Model # MVWB765FW1.
Customer complaint- washer making loud grinding noise.
Service performed- specialist found bad gearcase removed and replaced it. W10811956 (GEARCASE. Service completed.
Near Los Angeles, CA 90272
Randy
Job Details:
05/24/2018
Kitchen- Aid Dishwasher- Model # KDTM354DSS4
Service Performed: Customer had issue with unit detergent dispenser lid not opening. Specialist ran diagnosis and found dispenser lid not opening and closing properly, removed outer door panel and old dispenser. Installed new detergent dispenser, test for leaks and dishwasher operation, ok at this time-W10861000 (DISPENSER) was removed and replaced.
Near Adelanto, CA 92301
Randy
Job Details:
05/24/2018
Maytag Washer- Model # MVWB765FW1
Service Performed: Customer had issue with unit not washing properly and not filling with water. Specialist ran diagnosis and found water temperature codes. temp sensor reads 5 ohms far out of range routed for valve-1 W11165546 (VALVE ), removed and replaced. Job done.
Near Modesto, CA 95355
Randy
Job Details:
05/23/2018
Maytag washer model # MVWX655DW0. complaint-spin cycle not working properly. Diagnosis-Inspected and tested unit. Found unit not spinning properly during diagnostic test mode, I then removed wash plate and hub and found hub to be worn out, replaced old hub with new. tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked checked for codes found none as well no leaks, unit working as designed
Near Merced, CA 95340
Randy
Job Details:
05/23/2018
Maytag refrigerator model #MFI2570FEB00 complaint-Spindal is not turning to push ice out and door not closing properly. Ice bin is cracked and IM not cycling properly. It was freezing up. Unit needs bin and Ice maker. Removed and replaced ice bin unit still not functioning properly found door to have a dent in line and not allowing switch to contact properly to allow icemaker work need to order door try to install spacer space there was not enough; ordering 1 W10862411 (dor-fip). Remove and replace door unit working properly; Job Completed
Near Riverside, CA 92503
Daniel Lopez
Job Details:
05/23/2018
Whirlpool Washer- Model # WTW5000DW
Service Performed: Customer had issue with unit not draining water. Specialist ran diagnosis and found loose pulley causing issue. Tightened pulley. Calibrated unit. All tests good. Also found codes for detergent. I informed customer on detergent use. ; Job Cmpltd,
Near Moreno Valley, CA 92555
Daniel Lopez
Job Details:
05/23/2018
Whirlpool Washer- Model # WTW5000DW1
Service Performed: Customer had issue with unit not starting cycle. Specialist ran diagnosis and found loose washplate and lid lock not making connection causing performance issues. removed and repalced lid lock, Tightened washplate. Tested unit and calibrated unit. All tests good. ; Job Cmpltd,
Near Mariposa, CA 95338
Randy
Job Details:
05/23/2018
Amana washer model # NTW4516FW1 complaint not spinning clothes at the end of cycle. Diagnosis-Unit had lid lock codes. Removed and replaced lid lock. Calibrated unit unit is working properly
Near Fontana, CA 92335
Daniel Lopez
Job Details:
05/23/2018
Whirlpool Refrigerator- Model # WRF555SDFZ02
Service Performed: Customer had issue with unit ice maker not producing ice. Specialist ran diagnosis and found Removed a replaced the ice maker. Found water pressure a little high, closed valve a little at wall to adjust water pressure. Cycled ice maker. Ice maker cycled good. Tested temps. Temps test good. ; Job Cmpltd
Near Mariposa, CA 95338
Randy
Job Details:
05/23/2018
kitchenaid refrigerator model # complaint- Gas burner is not working properly. diagnosis-Found LR valve to be closing all the way on low not allowing gas to flow. Removed and replaced valve. Unit working properly ; Job Completed
Near Fontana, CA 92336
Daniel Lopez
Job Details:
05/23/2018
Whirlpool Refrigerator- Model # WRF555SDFZ00
Service Performed: Customer had issue with unit getting frost in freezer. Specialist ran diagnosis and found right side track was off track and not allowing customer to shut freezer door straight. Tech adjsuted track and buckets. Defrosted tracks. All tests good. ;
Near Coarsegold, CA 93614
Randy
Job Details:
05/23/2018
kitchenaid refrigerator model #WDTA50SAHZ0 complaint-will not run diagnosis- Found cord on unit to have a short in it. Informed cx they need to replace cord. Referred back to installation manual on how to install.
Near Fontana, CA 92336
Daniel Lopez
Job Details:
05/23/2018
Whirlpool Washer- Model # WTW7300DW1
Service Performed: Customer had issue with unit making a loud noise when cycle starts. Specialist ran diagnosis and found loose washplate. I tightened loose washplate. Tested unit. All tests good. Gave customer tips on loading and detergent
Near Merced, CA 95348
Randy
Job Details:
05/23/2018
kitchenaid refrigerator model #WRX986SIHV00 complaint- frosting over in freezer diagnosis-, Found freezer door gasket not sealing properly. Heated gasket and reformed to get a good seal. Freezer doors is properly; Job Completed
Near Manteca, CA 95337
Randy
Job Details:
05/23/2018
Kitchenaid refrigerator model # KRMF706ESS01 complaint- Refrig door alarm will not shut off diagnosis- Found switch & switch plug foamed/glued into units liner, Unable to properly remove & replace right door switch, without removing foam insulation in liner of unit. Unable to repair without damaging liner area. Job complete