Near Adelanto, CA 92301
Chris
Job Details:
07/26/2018
WGIRLPOOL RANGE WFG505M0BW1
no heat found failed ignitor has 118 v to it it comes on and draws only 1.8 amps. Needs a 3 amp draw to open gas valve routed for ignitor ; ordrng 1 W11176454 (IGNITOR), On today’s visit replaced defective igniter and then Preheated oven to 350° . Oven is now working good.
Near Pinon Hills, CA 92372
Chris
Job Details:
07/26/2018
ge washer GTW330ASKWW
clothes were still wet at times after washer finish cycle. I I ran washer to make sure everything was functioning properly which is what I did notice though is there was no trap for drain line it was running straight out the wall. I went I hadn’t corrected issue now What is draining properly. Job complete
Near Hesperia, CA 92344
Chris
Job Details:
07/26/2018
WHIRLPOOL DISHWASHER WDF330PAHS0
Customers issue is that the stop on the left side of the top rack kept on coming off. I snapped the stop back in place Checked out good.job complete
Near Victorville, CA 92392
Chris
Job Details:
07/26/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PF
no ice found fan for ice maker evap frozen over also found ice build up out side of ice maker housing unit has air leaks around ice maker housing causing ice build up. Routed for seal kit ; ordrng 1 5303918784 (air handler housin),
Near San Joaquin, CA 93660
Irvin
Job Details:
07/26/2018
maytag washer MVWX655DW0
agitator is not operating. Checked error codes no codes. Ran components test, found issue. WORN SPLINES ON WASH PLATE. Replaced hub and agitator. Retest passed. Calibrated unit passed. All ops normal.
Near Fresno, CA 93722
Irvin
Job Details:
07/26/2018
whirlpool dishwasher WDT770PAYM0
customer says the unit is not drying dishes. Found the unit is not getting hot enough water. Per customer, turned down temp issue started. They will turn heat back to minimum 120. No errors all functions good.
Near Fresno, CA 93722
Irvin
Job Details:
07/26/2018
whirlpool washer WFW75HEFW0
customer says the washer not advancing thru cycle, says the unit just sits. Checked error codes, found none. Ran them diagnostics cycle passed. THE UNIT HAS SUDS REMAINING. told to get AFFRESH to clean out suds. Informed the unit is operating properly, but the no start is due to suds. Started a clean washer cycle. Informed to allow to complete then repeat with affresh. INSTRUCT ON SOAP AND EXTRA RINSE. INFORMED TO USE EXTRA RINSE AND REDUCE SOAP AMOUNT. GET AFFRESH;
Near Madera, CA 93636
Douglas
Job Details:
07/26/2018
JENNAIR RANGE JGS9900BDS
Unit has bad lightbulb lightbulb the special type going to get bulb and return today, did so, removed and replaced bulb unit is working properly
Near Turlock, CA 95382
Douglas
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR KRFF305ESS00
Icemaker would not cycle and Fill remove your replaced ice maker unit cycled did not fill found fill tube to be frozen clear tube icemaker filled unit working properly; used 1 W10884390 (ICEMAKER)
Near Turlock, CA 95382
Douglas
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM00
UNIT not dispensing ice down the ice buildup between auger motor and bucket not allowing auger to engage cleared ice unit is working properly
Near Turlock, CA 95382
Douglas
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR WRF532SMHZ00
Customer states unit is not making ice found icemaker bale arm was in the off position remove move the alarm down to on position unit ejected ice and filled unit is working properly advise customer on proper use and care
Near Turlock, CA 95380
Douglas
Job Details:
07/26/2018
MAYTAG DRYER MED6000XW2
Customer states unit making noise when spinning found unit to have a bad wheel removed and replaced wheels unit is working properly no noise; used 1 4392067 (DRYER REPAIR KIT)
Near Chowchilla, CA 93610
Douglas
Job Details:
07/26/2018
MAYTAG REFRIGERATOR MSD2572VEW00
control panel isn’t working try to look up control panel panel is discontinued referring customer back to American home shield W10173402
Near Madera, CA 93638
Douglas
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04
Unit not cooling properly found door gasket around freezer to be bad has tear in it could not reinstall door gasket properly due to doorliner being cracked need to order gasket and door liner; ordrng 1 LW10436760 (dor-fip ss) and 1 W10136735 (door gasket), Removed and replaced door and light do two lights not working properly did not use door gasket new door came with gasket; used 1 W10515058 (LIGHT)
Near Coarsegold, CA 93614
James R.
Job Details:
07/26/2018
WHIRLPOOL DRYER WED7000DW
Door handle was broken the unit unit needs new door handle; ordrng 1 W10861225 (handle), REMOVED AND REPLACED part. Unit working properly
Near Gustine, CA 95322
James R.
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR MSB2354GRW
Found unit to be working as designed. Straighten out door gasket.
Near Oakhurst, CA 93644
James R.
Job Details:
07/26/2018
MAYTAG REFRIGERATOR MFT2574DEM00
ICEMAKER had e2 error code. Tried to cycle IM. Didn’t cycle. Also covers for receiver and emitter were broken. Unit needs covers and IM; ordrng 1 W10258502 (cover) and 1 W10258510 (cover) and 1 WPW10764668 (ice maker), R&R all parts. Unit cycled and filled. Unit working properly
Near Coarsegold, CA 93614
James R.
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR WRF555SDHV00
Unit Ice maker not tell fill valve to shut off. Unit needs IM WPW10300024. removed and replaced all parts good to go. tested ok
Near Merced, CA 95340
James R.
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04
Found drain line to be plugged. Cleared blockage draining properly. Found the freezer light to be out causing refrigerator right to be done. Also found the diffuser door to be broken unit needs new door and light; ordrng 1 WPW10151374 (diffuser) and 1 WPW10515057 (light), removed and replaced all parts, Unit working properly
Near Newman, CA 95360
James R.
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00
Icemaker is not cycling properly. Also found a vet fan to be making noise and thermistor to be out of range. Rails to freeze the door also get stuck when you open and close. Unit needs icemaker thermistor rails and evap fan; ordrng 1 12002355 (thermistor kit) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10128551 (evaporator fan motor) removed and replaced all parts unit working properly
Near Denair, CA 95316
Cruz
Job Details:
07/26/2018
WHIRLPOOL WASHER WTW6700TW1
Inspected and tested unit. Found bearings to be worn out from normal wear, unit will not complete any cycles, found leaking from all soap detergents, can not go into diagnostic, cx stated that unit will keep adding water will not stop, ; ordrng 1 W10364988 (valve) and 1 W10820039 (hub) and 1 WPW10130807 (ring-tub) and 1 WPW10161865 (dispenser) and 1 WPW10172146 (dispenser) and 1 WPW10189966 (cntrl-elec), Installed new parts (bearing, ring tub, cnrtl elec, valve, 2 dispensers hub) into unit. I then tested unit in a normal wash cycle it filled drained spin, ck for codes found none as well no leaks, unit is working as designed
Near Patterson, CA 95363
Cruz
Job Details:
07/26/2018
maytag washer
unit will not spin properly and that cntrl elec does not work at times, I then inspected tub and found hub to be worn from normal wear, unit needs cnrtl elec also.
Near Patterson, CA 95363
Cruz
Job Details:
07/26/2018
maytag washer MVWB865GW0
Unit is displaying LF error code, UI is not working properly as well, stated that start button does not always work (hit & miss). Water does not fill tub. Ordering parts UI, VAVLE; ordrng 1 W11135393 (OVERLAY ) and 1 W11165546 (INLET WATER VALVE ), Installed new parts (overlay, inlet water valve) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock unlocked, ck for codes found none as well no leaks
Near Patterson, CA 95363
Cruz
Job Details:
07/26/2018
frigidaire range FGGF3030PFF
Installed new part (cntrl elec)into unit. Found bake cycle not turning on, found broil cycle working fine, ordering igniter for unit. ; ordrng 1 316489403 (ignitor,burner), Installed new part ( igniter, burner) into unit. I then tested unit in a bake and broil cycle it heated fine, unit is working as designed, customer ok repair.
Near Tracy, CA 95304
William
Job Details:
07/26/2018
WHIRLPOOL FREEZER KBLC36FMS
replaced condenser fan motor as per cx request, adjusted condenser line, tested ok,
Near Tracy, CA 95304
William
Job Details:
07/26/2018
KITCHENAID REFRIGERATOR KBRC36FMS00
Ran diagnostics on unit, found condenser fan motor intermitently not working properly, gave estimate total $626.59, collected $ 396.59. Parts service fee.; ordrng 2 W10181323 (motor,fan)s,
Near Tracy, CA 95304
William
Job Details:
07/26/2018
WHIRLPOOL DISHWASHER WDT790SAYM1
Checked codes in unit, F8E1, F9E1, F5E2 & F10E2 found error codes for wash pump/motor assy., & dispenser, gave estimate for pump/motor
Near Moreno Valley, CA 92555
Kevin
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM13
Unit not turning on. I found that there is voltage going to unit but unit not turning on. I removed user interface and found connector not inserted all the way causing user interface to be dead. I inserted connector and unit now tests normal. Informed customer it will take a day to cool back down.
Near Moreno Valley, CA 92555
Kevin
Job Details:
07/26/2018
KITCHENAID DISHWASHER KDPE234GPS0
Unit not draining. I found voltage to drain pump but pump not running. Removed and replaced drain pump W10876537. Tested unit. All tests good.
Near Perris, CA 92571
Kevin
Job Details:
07/26/2018
MAYTAG DRYER MGDB765FW0
odor coming from dryer on first use. I tested unit all tests normal. Temps are normal and flame looks normal. Venting tests clear. I instructed customer new dryers sometimes have left over machine oil on flame tube and can give off an odor the first couple times of use. Tested unit. All good.
Near Nuevo, CA 92567
Kevin
Job Details:
07/26/2018
KITCHENAID ICEMAKER KUIX305ESS1
Ice bin thermistor is working properly. Unit is having a different issue than last repair. A wire on the grid cutter assy has broke. Need to order new grid assy. Removed and replaced grid cutter assy. Tested unit. All tests good. ;
Near Perris, CA 92571
Kevin
Job Details:
07/26/2018
MAYTAG WASHER MVWC565FW
Customer stated unit would not finish cycle. I found loose pulley on gearcase that would cause unit not to finish cycle. I tightened pulley and tested unit. All tests good now.
Near Riverside, CA 92508
Kevin
Job Details:
07/26/2018
WHIRLPOOL WASHER WTW8000BW0
Unit now making a squeaking noise when spinning. I found that the bearing kit was defective and will need to be redone. Also found play in hub and washplate. Ordering parts. 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10286241 (washplate) Removed and replaced bearing kit, washplate and hub. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details:
07/26/2018
KITCHENAID REFRIGERATOR KRFC300ESS01
Found right side door not closing properly and causing air leak. I had to adjust door and gasket to allow door to close properly. Tightened mullion strip. Tested unit. All tests good.
Near San Bernardino, CA 92408
Daniel P.
Job Details:
07/26/2018
whirlpool refrigerator WRF757SDEM01
refrigerator noisy and not cooling properly found large chunk of ice directly below freezer fan , frost pattern ok , instructed customer of ice block , removed ice block and verified operation all ok
Near Highland, CA 92346
Daniel P.
Job Details:
07/26/2018
WHIRLPOOL ICEMAKER KUID508ESS1
icemaker not making ice , found condenser fan motor not running will order pump ordrng 1 W10609117 (motor-cond), Substituted motor did not fit this unit , used part number from original motor , needs different substitute; ordrng 1 W10124096 (fan,motor), installed new condenser fan motor tested all functions all ok call.
Near Redlands, CA 92373
Daniel P.
Job Details:
07/26/2018
MAYTAG DRYER MGD5500FW0
dryer has markings on drum found , paint flaking off of drum in random locations called trade partners to confirm parts coverage, Trade partner stated repair not covered , deemed cosmetic issue
Near Rialto, CA 92376
Tyler
Job Details:
07/26/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04
frost buildup and items freezing. Found customer has a lot of produce in the refer and vent is blocked. Customer has too much food in the unit. Told customer how unit works and how to fix her problem. Display set in Celsius fixed and tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
07/26/2018
whirlpool freezer WRX986SIHZ00
Customer has concern of frost in the freezer and ice maker is not making ice. Heat treated door seal and tested ice maker all works good at this time time. Set temps for freezer and changed defrost cycle.
Near Fontana, CA 92336
Tyler
Job Details:
07/26/2018
maytag washer MVWX655DW1
unit is making noise. Cycle tested unit and checked for error codes. Found noise is coming from drain pump. Cleared pump and tested all works good at this time
Near Rosemead, CA 91770
Stephen
Job Details:
07/26/2018
whirlpool refrigerator WRS325SDHZ01
Found evaporator iced up. Put into forced defrost. Heater is working properly. Thermistor is reading properly. Found damper sticking closed. Needs control, damper ( diffuser ). ordrng 1 W11174836 (CONTROL) and 1 W11236848 (DIFFUSER),Replaced diffuser, UI control. Unit is cooling properly. Allow 24 hours before loading food, 2 days for ice, 3-4 days to fill ice bin.
Near El Monte, CA 91732
Stephen
Job Details:
07/26/2018
whirlpool dishwasher WDF520PADM7
Ran diagnostics. No error codes. Heater amp draw 7.5 A . Instructed customer to run hot water before using DW, MUST use rinse aid for proper drying per Whirlpool trainer. Complete.
Near Baldwin Park, CA 91706
Stephen
Job Details:
07/26/2018
maytag washer MVWB725BW0
Ran diagnostics. No error codes. Found basket hanging up, hub and wash plate splines worn. Needs wash plate, basket hub 1 W10820039 (hub) and 1 WPW10286241 (washplate), Replaced basket hub, wash plate.ran diagnostics- ok. Tested rinse/spin. Fills, agitates, drains,& spins properly.
Near Duarte, CA 91010
Stephen
Job Details:
07/26/2018
whirlpool washer WTW7500GW0
9:46, Ran diagnostics. Had f3e2 error code. Ran auto test cycle. Found cold fill valve stuck open. Replaced water inlet valve W11165546, flushed lines. Ran calibration, auto test cycle- passed. Complete.
Near West Hollywood, CA 90046
Isidore
Job Details:
07/26/2018
kitvhenaid refrigerator KBSN608EPA00
Found and verified compressor fan WPW10139483 and motor WP2188875 noisy ordering parts; ordrng 1 WP2188875 (motor-cond) and 1 WPW10139483 (blade-fan), Removed top panel and old condenser fan and motor. Installed new fan and motor, test ok compressor came on client states compressor noise is a problem . States that compressor runs all the time. I did not verify compressor always running as compressor was off, when I got there.
Near Los Angeles, CA 90046
Isidore
Job Details:
07/26/2018
whirlpool refrigerator KRFC302ESS00
Found left door mullion W11177238 running a little low going under top bracket order new mullion; ordrng 1 W11177238 (MULLION), Opened left refrigerator door. Removed and Installed new mullion test operation ok at at this time.
Near Pasadena, CA 91107
Francisco
Job Details:
07/26/2018
maytag dishwasher MDB7749SBM3
Checked unit found a dead control panel customer also concerned about some lights working intermittently. Unit matched SP #W10732429B and I found corrosion on ribbon connector therefore I contacted WPL tech line Robert. He advised replacing control panel. W10811169 (panel-cntl Removed and replaced part listed, tested ops unit working as designed.
Near San Gabriel, CA 91775
Francisco
Job Details:
07/26/2018
KITCHENAID REFRIGERATOR KRFC704FSS00
unit was just not making ice. removed and replaced the reservoir. Inspected ice door compartment found broken wires at fill tube heater harness. Will order part to complete repair.;used 1 W11024082 (Reservoir)
Near Alhambra, CA 91801
Francisco
Job Details:
07/26/2018
WHIRLPOOL REFRIGERTOR WRT541SZDW00
Near Montebello, CA 90640
Francisco
Job Details:
07/26/2018
maytag washer MVWX655DW1
Unit dust shield was warped up into the cam asm , caused a grinding noise replaced tested ops normal for now; used 1 WPW10427633 (SHIELD) from stock
Near Malibu, CA 90265
Jesus
Job Details:
07/26/2018
KITCHENAID REFRIGERATOR KSS048FTX04
Customer states that unit had a power outage. Need to ch key and make sure everything is working on unit. Checked unit and ran diagnostics and tested all components. Unit is working as design
Near Malibu, CA 90265
Jesus
Job Details:
07/26/2018
JENNAIR REFRIGERATOR KBSD608ESS00
Customer wanted unit checked due to a power outage. Checked unit and ran diagnostics. Tested all components and are working properly. Unit is working as design
Near Oxnard, CA 93033
Jesus
Job Details:
07/26/2018
WHIRLPOOL DRYER WTW8040DW0
Customer states that unit is leaving water on unit. Checked unit and found error codes. Ran manual test and found the drain pump not draining. Tilted unit and removed drain pump. Installed new pump and assembled unit. Unit is working as design.F3-E2. Inlet water temp faultF9-E1. Drain pump system long drainF9-E2. Water ring detected pump drained system F0-E3. OverloadF2-E1. UI stuck button. USED 1 WPW10581874 (Pump)
Near Malibu, CA 90265
Jesus
Job Details:
07/26/2018
WHIRLPOOL FREEZER WRT541SZHV00
Customer states that unit has condensation. Checked unit and found the liner not sealed. Removed evap cover and tested the bimetal. Assembled unit and sealed liner. Unit is now working as design.
Near Malibu, CA 90265
Jesus
Job Details:
07/26/2018
maytag dryer MGD9600SQ0
Customer states that unit is not turning. Checked unit and removed top panel. Removed control board and found it burnt. Ordered part. Removed top panel and replaced control board. Ran unit on time dry cycle. Unit is working as design. used 1 WP8546219 (cntrl-elec)
Near Oxnard, CA 93035
Jesus
Job Details:
07/26/2018
jennair refrigerator JFC2089BEM01
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
07/26/2018
jennair dishwasher JDB9000CWS3
part of dishwasher broke off. Replaced upper rails and adjuster. Tested ok.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details:
07/26/2018
whirlpool washer WFW75HEFW
Set unit in diagnostic and found a F9E1 code (Long drain), F3E1 code (Water level system error). Washer not draining at all, water sitting on the bottom of the tub. Orderedpump and pressure switch hose.; ordrng 1 W11044559 (hose) and 1 WPW10605427 (pump-water), Replaced pump, pressure switch and pressure switch hose. Ran a quick diagnostic. Tested ok.
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
07/26/2018
jennair range JGS9900CDS02
Replaced broken ceramic cook top. Tested ok.
Near Los Angeles, CA 91344
Michael
Job Details:
07/26/2018
jennair refrigerator JFC2290VEP0
Freezer ice drawer rails are frozen solid. Ordering glide rails for ice drawerWPW10170835Cx prefers afternoon time frame. Return appt 7/24/18; ordrng 2 WPW10170835 (glide)s, Removed and replaced glide rails. Ice drawer and right drawer now both slide smoothly and operate as intended. Ice bin drawer was frozen in place again.Used steamer to de ice rails and free drawer up. Steamed all rails. Removed large chunk of ice off rear panel sticking to rear of drawers. All drawers now slide properly and tech increased freezer temp from 1° to 2° in freezer compartment. Job complete
Near Los Angeles, CA 91306
Michael
Job Details:
07/26/2018
whirlpool range WFG505M0BS3
customer states a brand new unit was installed in her home. She cleaned with stainless cleaner and the front stainless door and drawer panels have tarnished. Someone has cleaned the oven with incorrect cleaner and has tarnished the front door stainless wrap and lower stainless drawer. Documenting with trade partners SR#7722484587 Advised customer to Call manufacturer and request Special concession
Near Los Angeles, CA 91367
Michael
Job Details:
07/26/2018
kitchenaid washer KDFE104DSS5
Customer states unit will not start. Was unplugged when tech arrived.Tech plugged unit in and clean light blinked 2-2 (lost coms with control)Tech removed and replaced control provided with no change. Ordering new main control W11084330. Removed and replaced main control. Powered unit on and now able to enter diagnostics. Ran rapid advance mode and unit fills, heats, rinses, drains with no issue.Instructed cx on proper use of soap and rinse aid. Unit ops as intended.
Near Bell Canyon, CA 91307
Danny
Job Details:
07/26/2018
kitchenaid microwave KOCE500ESS01
While providing client an estimate He advised me that he has an extended warranty Office needs to make sure to verified and confirm Customer was not aware
Near Bell Canyon, CA 91307
Danny
Job Details:
07/26/2018
kitcheaid dishwasher KDTM354DSS5
Door not closing Found bad door latch Replaced and install door latch Tracks are ok and updated already returning parts
Near Calabasas, CA 91302
Danny
Job Details:
07/26/2018
whirlpool washer WTW8500DW0
F3E2 Inlet Water Temperature FaultF5E2 Lid Lock Will Not Lock Or Lid Lock Failure. F2E1 ui button stuck Error codes and won’t close and start a cycle properly and once it gets started unit fills up with water super slow. Put unit into test mode and found error codes above Water is coming out slow And door is cracked on left corner and damper is not working Need to order parts and rs call ; ordrng 1 W10861501 (console), 1 W10861714 (hinge), W11023747 (hinge), 1 W11101421 (lid), 1 W11173599 (VALVE HOUSING ), Broken door lid and bad door hinges Door latch doesn’t work Control panel has a stuck key And valve is not working Replaced and install both hinges and door lid and latch Replaced valve and console Calibrated washer Ran a self test cycle and washer completed with issues No water leaks
Near Simi Valley, CA 93065
Danny
Job Details:
07/26/2018
kitchenaid dishwasher KDTM354DSS4
Both racks are falling apart building up rust And upper rack is hard to slide out Need to order parts to complete repair ; ordrng 1 W10728863 (dishrack) and 1 W11023966 (dishrack) and 1 WPW10546503 (adjuster), Replaced both dish rack and adjusters Reinstall dishwasher Ran a self test cycle and unit completed with no issues No water leaks Unit is working properly.
Near Simi Valley, CA 93065
Danny
Job Details:
07/26/2018
whirlpool washer WTW8500BW0
Broken door latch Need to order door latch and rs call ; ordrng 1 WP8572019 (bezel) and 1 WPW10619844 (latch), Broken door latch Replaced latch and bezel Ran test cycle and door is locking and unlocking properly.
Near Simi Valley, CA 93065
Danny
Job Details:
07/26/2018
whirlpool washer WTW8240YW0
Unit is leaking water Found bad bearing and and leaking water into rotor and stator Need to order parts and rs call ; ordrng 1 280146 (rotor), 1 W10820039 (hub), 1 WPW10178988 (sensor), 1 WPW10419333 (stator), Unit is leaking water Replaced and install bearing kit Reinstall washer No water leaks and unit is spinning properly.
Near Simi Valley, CA 93063
Danny
Job Details:
07/26/2018
whirlpool refrigerator MFI2568AEB
Not making ice Found faulty ice maker Need to order ice maker and rs call ; ordrng 1 W10583817 (icemaker), Not making ice Replaced ice maker Ice maker cycled and filled up with water Advised client to allow 24hrs for a full bucket of ice Unit is working properly.
Near Lake Los Angeles, CA 93535
Patrick
Job Details:
07/26/2018
whirlpool refrigerator ASD2275BRB00
Customer keeps stating that the ice maker intermittently works. Every time I show up the ice maker is working properly. I think customer is just wanting their fridge replaced. Temperature in the freezer is good, valve is operating. The ice maker could maybe be defective so we will order. Removed and replaced WPW10300022 (icemaker) tested unit all ops checked good.
Near Littlerock, CA 93543
Patrick
Job Details:
07/26/2018
kitchenaid refrigerator KRMF706ESS01
Found the unit not cooling in the fridge portion now. Was cooling fine the other day I was here. Kind of weird situation cause it’s the evap frosted over. Complaint of temp last time wasn’t an issue. Needs new evap fan ; ordrng 1 W11087438 (motor-evap), Removed and replaced fan. Wires were all melted. Looks like there was a pinch in wires that caused arc and the parts not to work. Repositioned sensor. Tested unit. All ops checked good
Near Acton, CA 93510
Patrick
Job Details:
07/26/2018
whirlpool refrigerator WRF992FIFM00
Found the same issue with the unit. Iced up on fresh food evap. Called wpl, spoke to Keisha & Kevin 7722540425. Unit is non repairable
Near Acton, CA 93510
Patrick
Job Details:
07/26/2018
maytag washer MVWB880BW0
Found the unit giving customer a LF error code. Long fill error. Checked the pressure hose and it is good. No kinks or holes. Checked screens on valve and they were plugged. Cleaned out and showed customer how to do it for next time. Their on well water so it’ll happen again. All other ops checked good
Near Inyokern, CA 93527
Patrick
Job Details:
07/26/2018
maytag refrigerator MRT118FFFH00
Found the customer having issues with the unit over freezing and no cool in fridge section. Checked air flow to fresh food and no flow was there. Removed and replaced the evap- fan, Found return vents plugged causing issues. Cleared and tested unit all ops checked good. used 1 WP2315539 (EVAP-FAN)
Near Los Angeles, CA 90039
Raymond
Job Details:
07/26/2018
maytag washer MHW5500FW1
Upon arrival unit would tumble after cycle was done. Customer had fresh hold option activated. Instructed customer on use and care of unit. Unit functions as designed at time of service.
Near Glendale, CA 91204
Raymond
Job Details:
07/26/2018
whirlpool refrigerator WRT111SFDM03
Upon arrival a piece of packing foam still inside compressor area. And customer worried about crimp on compressor. Removed Styrofoam and instructed customer the crimp was normal. Instructed on proper use and care of unit;
Near Los Angeles, CA 91344
Billy J.
Job Details:
07/26/2018
maytag washer MHWE251YG00
customer states unit will walk every couple loads. tested unit and all functions sound normal. put unit in diognosis no error codes and finished with no error codes job complete
Near Santa Clarita, CA 91321
Billy J.
Job Details:
07/26/2018
kitchenaid dishwasher KDTE104DSS0
customer states unit not washing well sometimes will work and sometimes will not. tested unit, found unit had no error codes but control was glitched out did a factory reset and unit. now function as designed
Near Los Angeles, CA 91324
Billy J.
Job Details:
07/26/2018
maytag washer MVWB755DW0
F5 e3 customer states unit not functioning I checked for error codes unit had lid will not unlock error cleared retested in test 51 job complete unit finished with no error codes if recalled pre I.d lid lock job complete
Near Shafter, CA 93263
Erick
Job Details:
07/25/2018
Customer called in stating that their General Electric Washer (GTW330ASKWW) wasn't rinsing properly. Cycled unit and unit engaging but not filling. Tested diagnostics and found unit with error code 6 indicating pressure switch failing. Unit will need new board. Ordering; 1 WH18X25395
Near Shafter, CA 93263
Erick
Job Details:
07/25/2018
Customer called about a Maytag Washer (MVWX655DW0) that's wash cycle would not work properly. Technician cycled unit through test cycle and found long drain error causing it not to wash. Cycled through test cycle and found pump not draining joist humming. Unit has bad pump. Ordering; 1 WPW10581874 (pump-water),
Near Riverdale, CA 93656
Enrique
Job Details:
07/25/2018
Technician inspected a Whirlpool Washer (MVWX655DW0) . Customer stated that it was not agitating/completing wash cycle . In diagnostics found f7e1 = basket speed fault , found stripped wash plate , gearcase makes grinding noise. Ordering; 1 W10528947 (drive hub kit), 1 W10721967 (drive pulley), W10902814 (washplate), 1 W11035751 (gearcase)
Near Hanford, CA 93230
Enrique
Job Details:
07/25/2018
Customer called in about a Whirlpool Refrigerator (WRF995FIFZ00) who's icemaker wasn't working. After technician's inspection tech found that icemaker wasn't producing ice and RC was not cooling correctly. Found the RC evaporator is frosting up. Ordering; 1 W10889841 (cover-evap) and 1 W10898228 (icemaker) and 1 W11169503 (CENTRAL ELECTRIC )
Near Hanford, CA 93230
Enrique
Job Details:
07/25/2018
Customer called in about a Whirlpool Refrigerator that's ice maker wasn't working and their seemed to be a cooling issue. After technician's inspection he found that RC evaporator is frosting up , fan motor not working. Ordering; 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Near Paso Robles, CA 93446
Skyler
Job Details:
07/25/2018
Technician inspected a Whirlpool Oven (WFG505M0BS2) and found that unit was not sending signal to ignighters. Also found door gasket worn and broken ordering new gasket. Ordering new cntrl elect. Ordering; 1 W11126814 (CNTRL ELECT) and 1 WPW10535778 (gaskt-door)
Near Paso Robles, CA 93446
James
Job Details:
07/25/2018
Customer initially called in about a leak coming from the left/right corner of her Jenn-Air Refrigerator (JF42NXFXDE02). After inspection of unit Technician found that gasket was not sealing completely. Heated gasket but will not seal. Ordering; 1 W10803131 (gasket-fip)
Near San Luis Obispo, CA 93401
James
Job Details:
07/25/2018
Technician found that Maytag Washer (MHW3505FW0) was unable to drain. Checked drain pump and found various coins and debri built up in filter. Learned filter and ran diagnostics test. Pump hummus but does not drain. Ordering; 1 WPW10605427 (pump-water)
Near Fresno, CA 93711
Ian
Job Details:
07/25/2018
Customer had no issues with temp alarm when door switch was taped. Untaped switch and tested. Unit gave over temperature alarm immediately upon opening door after switch had been untaped. During the course of resetting temp alarm cooling was turned off. Had to reset the unit three times to get Cooling to turn on. It looks as though the door switch is intermittently shorting. Need to replace faulty control and door switch. Also temp sensor to avoid immediately setting off. Ordering; 1 W10384183 (thermistor) and 1 W10717833 (contrl-box) and 1 W10755325 (switch)
Near Fresno, CA 93711
Ian
Job Details:
07/25/2018
Customer stated that the temperature of her KitchenAid Refrigerator (KBRP36FMS00) concerned her and that the unit wasn't cooling properly. Tech found unit powered off upon arrival. Powered on and unit began all cooling functions. Found freezer door seal torn. Need freezer door seal for repair. Ordering; 1 2302710 (gasket-fip)
Near Fresno, CA 93704
Irvin
Job Details:
07/25/2018
Tech found KitchenAid Range (KSGG700EBS1) has f2e1. Stuck key error. Units oven light are stuck on form shorted relay. Display board is also extremely hot from shorted display transformer. Need all three boards for repair. Ordering; 1 W10603096 (cntrl-elec) and 1 W10759285 (cntrl-elec) and 1 W10861022 (panl-cntrl)
Near Fresno, CA 93730
Ian
Job Details:
07/25/2018
Tech found that dispenser door does not close due to damage from previous repair company on Jenn-Air Refrigerator (JS48SEDUDW01). Dispenser door flap screw retainer is broken out of molding. This issue requires replacement of entire freezer door. Advised customer that Newer dispenser motor should be installed on the new door to avoid further issues. Ordering; 1 LW10292433 (dor-fip us) and 1 W10546285 (motor),
Near Madera, CA 93636
Irvin
Job Details:
07/25/2018
Customer stated that there was a leak in back of their Frigidaire Refrigerator (FFHS2611LBH) that keeps freezing up the ice maker. Technician found that ice maker was leaking from rear of housing; Ordering; 1 241798224 (ice maker)
Near Madera, CA 93637
Irvin
Job Details:
07/25/2018
Customer initially called in because their Maytag Washer's (MVWB765FW1) settings for washes were off and unit wouldn't cycle thoroughly. Technician found the following codes F0/E4-SPIN LIMITED BY WATER TEMP, F3/E2-8NLET WATER TEMP FAULT, F8/E1-LONG DRAIN. the cause of the issue is water.The valves in the wall are not correct hot is cold and cold is hot. The water temp from the source water that’s suppose to be cold is warmer than cool or cold. Ordering; 1 W11135392 (MAIN CONTROL) and 1 W11165546 (VALVE),
Near Los Angeles, CA 91324
Billy J.
Job Details:
07/25/2018
MAYTAG WASHER MVWB755DW0
F5 e3 upon arrival unit not functioning I checked for error codes unit had lid will not unlock error cleared retested in test 51 job complete unit finished with no error codes if recalled pre I.d lid lock job complete
Near Los Angeles, CA 91326
Billy J.
Job Details:
07/25/2018
kitchewnaid oven KDTE334GPS0
This unit has no model or serial number sticker unit is brand new along with entire kitchen took picture of model number on paper work apon arrival customer states drawer under oven and floor get hot no error codes on file instructed customer this is how oven is designed vents hot air thru bottom
Near Los Angeles, CA 91344
Billy J.
Job Details:
07/25/2018
matytag dryer MGDE251YG0
unit making a high pitched noise. removed and replaced bad pulley dryer repair kit retested job complete ; used 1 4392067 (DRYER REPAIR KIT)
Near Santa Clarita, CA 91355
Billy J.
Job Details:
07/25/2018
whirlpool refrigerator WRT111SFDW02
unit was freezing food in fridge I had 42 degrees in fridge I noticed frost all over freezer I believed air leak was causing freezer to cool more and was freezing food in fridg uninstalled door and adjusted because door not sealing correctly retested job complete instructed customer to give unit 24 hours to get back to normal
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details:
07/25/2018
whirlpool dishwasher KDTE204GPS0
Upon arrival customer states dishwasher is not getting hot water or drying the dishes. Noticed cx is not using rinse aid. Explained to customer the importance of using rinse aid for the drying process. Also check to see what line was connected to Dw and found it was connected to the hot water line. Turned on water at sink hot water took about a minute to get hot. Primed hot water. Started dishwasher. Found no issues at this time. Dishwasher water was running hot. Instructed customer to prime hot water at sink while loading dishwasher. No dents dings or scratches caused by tech.
Near Madera, CA 93637
Irvin
Job Details:
07/25/2018
Customer initially called in about a General Electric Washer (GTW680BSJ3WS) that would start to wash and then would stop suddenly, even after resetting the washer. Upon arrival Technician found the errors; 26, 14, 7, 6, 16, 18, 19/person 3. The units components are testing good the drain motor and pressure switch failed. Pump not ejecting water. Control can’t see water level. Ordering; 1 WH18X26234 (CONTROL),
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
07/25/2018
maytag dryer MGD8000AG0
Upon arrival customer states lint screen will not go in completely. And it’s broken on bottom. Removed lint housing found lint and debris not allowing screen to fully insert. Removed all lint and debris. Reinstalled housing and new lint screen unit functioning as designed. Customer approves repair at this time. No dents dings or scratches caused by tech.