Near Paso Robles, California 93446
Tom
Job Details:
11/21/2019
DRYER WHIRLPOOL WGD4815EW2
"Ran unit, no current to Ignitor. Continuity inspection of safety devices shows good, continuity of Ignitor good, replace Coils.Installed Coils, ran unit, ignition good, check okay, job complete."
Near Clovis, California 93619
Timothy
Job Details:
11/21/2019
OVEN WHIRLPOOL WOS51EC0HS01
Customer states the unit will start heating then seem to reset itself. Checked for faults found the unit has a new fault code of 6-4(User Interface/Appliance Manager state status mismatch) the tech sheet says to replace the ACU.; rqstng P&A on 1 W11261167 (cntrl-elec) and 1 W11296171 (console)
Near Bradley, California 93426
Tom
Job Details:
11/21/2019
RANGE THERMADOR PRL366JG
"Installed Temp Sensor, ran unit for 350F Time Test, check okay, job complete.Time Test 350F - 6m30s"
Near El Monte, California 91733
Stephen
Job Details:
11/21/2019
WASHER MAYTAG MVWB765FC1
"Ran diagnostics. Had f6e3, f0e3, f5e2 error codes. Cleared error codes. Found UI is erratic when turning knob, sound is low or off. Needs Control panel, control, and harness. ; rqstng P&A on 1 W11162441 (CONTROL PANEL )"
Near Redlands, California 92373
Rod
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL KSSC48FMS01
Near Bradley, California 93426
Tom
Job Details:
11/21/2019
RANGE THERMADOR PRL366JG
"Installed Temp Sensor, ran unit for 350F Time Test, check okay, job complete.Time Test 350F - 6m30s"
Near Paso Robles, California 93446
Tom
Job Details:
11/21/2019
DISHWASHER WHIRLPOOL KUDS01DJSS0
"Installed Sump and Pump, ran unit for prolonged amount of time, no leaks detected, check okay, job complete."
Near Paso Robles, California 93446
Tom
Job Details:
11/21/2019
WASHER WHIRLPOOL WTW4850HW1
"Found Rubber Hose, replaced Hose, ran diagnostics, no leaks, all components functional, check okay, job complete."
Near Redlands, California 92373
Rod
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL KSSC48FMS01
Near Paso Robles, California 93446
Tom
Job Details:
11/21/2019
REFRIGERATOR FRIGIDAIRE LFHB2751TF5
Near Clovis, California 93611
Timothy
Job Details:
11/21/2019
RANGE WHIRLPOOL WEG730H0DS0
Pulled out oven and disassembled. Replaced the blower and tested. Unit checks ok.
Near San Miguel, California 93451
Tom
Job Details:
11/21/2019
WASHER WHIRLPOOL WTW4816FW2
"Entered diagnostics, found no error codes. Ran diagnostic tests, lid Lock good, valves good, agitate good, drain good, spin good. Visual inspection of Drain Pump shows no debris. Visual inspection of Pressure system shows debris on tub side, cleared, check okay. Recalibrated unit, ran diagnostics, no error codes, check okay."
Near Clovis, California 93611
Timothy
Job Details:
11/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Installed tubes and double valve. Tested unit and found no leaks. Unit operating as designed.
Near Fresno, California 93726
Timothy
Job Details:
11/21/2019
RANGE ELECTROLUX EI27EW35PS
Customer states the guy from Fresno said the breaker was bad and the electrician said it was the control panel. Unit is not heating. Found 240 at the service block (120 between both lines and N) Removed panels and found the blower heat fuse open (240vac voltage drop across device). Replaced fuse and tested. Unit heating.
Near San Bernardino, California 92411
Rod
Job Details:
11/21/2019
WASHER MAYTAG MVWC465HW2
"Won’t sin .....won’t drainDrain pump op as designed. Confirmed no spin....found motor shorted which also may have shorted main control drive circuit. Ordering motor , control and capacitor ; rqstng P&A on 1 W10832724 (drive motor) and 1 W11249158 (cntrl-elec) and 1 W11395618 (CAPACITOR)"
Near Temple City, California 91780
Stephen
Job Details:
11/21/2019
OVEN JENN-AIR JJW2427DS01
Ran diagnostics. Had f2e1 error code. Found keypad shorted. Replaced control panel. Ran diagnostics- ok. Unit is working properly at this time. Complete.
Near Los Angeles, California 91042
Raymond
Job Details:
11/21/2019
WASHER WHIRLPOOL WFW75HEFW0
Washer was locked out with drain pump running. Unit had pressure faults and door latch faults. Could not access to test but will bring acu door latch pressure switch and drain pump.; ordrng 1 W11201274 (cntrl-elec) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Near Santa Clarita, California 91350
Raymond
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS00
Near El Monte, California 91733
Stephen
Job Details:
11/21/2019
WASHER WHIRLPOOL WTW4616FW1
"Ran diagnostics. No error codes. Ran auto test cycle. Noisy in agitation and spin. Found belt guard rubbing on pulley. Adjusted belt guard. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Near Los Angeles, California 91342
Raymond
Job Details:
11/21/2019
DOUBLE OVEN MAYTAG CWE5800ACE
"Upon arrival upper oven door drops when opened. Found right door hinge spring broke"
Near Redlands, California 92373
Rod
Job Details:
11/21/2019
OVEN WHIRLPOOL GMC275PDT07
Near San Bernardino, California 92411
Rod
Job Details:
11/21/2019
RANGE WHIRLPOOL WFG505M0BS3
Oven door lets out too much heat. Can’t touch product.Oven door glass gets too hot. Confirmed outer glass gets too hot to touch poses a hazard.
Near Rialto, California 92376
Rod
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ
No ice productionConfirmed that seal at door to ice bucket was not sealingReinstalled seal 24-48 hrs for as designed op to return
Near Colton, California 92324
Rod
Job Details:
11/21/2019
DISHWASHER MAYTAG MDB8989SHZ0
No water entering product.Confirmed Water valve defective.
Near Los Angeles, California 91356
Randy
Job Details:
11/21/2019
DISHWASHER IKEA IDT870SAGX0
Near Los Angeles, California 91331
Raymond
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Upon arrival cx states unit drips water after use. Tested and found no abnormal leaks. A drop or two of water will drip from dispenser. This is normal operation. Valve and lines work as designed. Instructed cx on proper use and care of 7nit.
Near Castaic, California 91384
Raymond
Job Details:
11/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
"Replaced fan motor, support and led. Tested unit. Unit functions as designed."
Near Santa Clarita, California 91351
Raymond
Job Details:
11/21/2019
WASHER WHIRLPOOL WET4024EW0
"Motor was not seized. Motor was spinning drain pump gear was broken hitting housing. Replaced pump and tested, unit functions as designed."
Near Los Angeles, California 91326
Randy
Job Details:
11/21/2019
MICROWAVE KITCHENAID KMBS104ESS02
Removed and replaced tub. Tested. Now leaking from pump motor assembly also broke plastic seal under door And screw also needs new bracket for mounting screws.; ordrng 1 W10899563 (pump&motor) and 2 WP8269145 (brckt-mtg)s and 1 WPW10309090 (screw) and 1 WPW10497235 (seal)
Near Bakersfield, California 93307
Patrick
Job Details:
11/21/2019
REFRIGERATOR FRIGIDAIRE FFHT1832TP
"John 83156356 documented that the fan blade still is rubbing. Was instructed to change fan, fan blade, and shroud again. Parts have to be replaced three times before parts review; ordrng 1 242219204 (MOTOR) and 1 242219302 (fan blade) and 1 242229301 (shroud bracket)"
Near Los Angeles, California 91326
Randy
Job Details:
11/21/2019
REFRIGERATOR JENN-AIR JS42NXFXDE01
Found light not working. Found bad module. Removed and replaced. Now all lights work as designed job complete
Near Los Angeles, California 91607
Randy
Job Details:
11/21/2019
REFRIGERATOR KITCHENAID KSSC48QMS00
Near Glendale, California 91214
Leon
Job Details:
11/21/2019
DRYER WHIRLPOOL WGD6620HC0
Cx has a F3E3 error code
Near Bakersfield, California 93307
Patrick
Job Details:
11/21/2019
REFRIGERATOR MAYTAG MFI2570FEZ07
Near Bakersfield, California 93306
Patrick
Job Details:
11/21/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0
Removed and replaced ice container. Tested unit. All ops checked good
Near Bakersfield, California 93313
Patrick
Job Details:
11/21/2019
REFRIGERATOR GE PFE29PSDASS
Near Glendale, California 91214
Leon
Job Details:
11/21/2019
DRYER WHIRLPOOL WGD6620HC0
Cx has a F3E3 error code.
Near Bakersfield, California 93306
Patrick
Job Details:
11/21/2019
WASHER MAYTAG MVWC565FW1
Removed and replaced control. Calibrated and ran auto test. All ops checked good
Near Modesto, California 95356
Lance
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Needs work- found small pin size hole in dispenser tubing.need to re rout with water tubing .; ordrng 1 WPW10386778 (tube-water)
Near Arvin, California 93203
Patrick
Job Details:
11/21/2019
WASHER MAYTAG MVWC565FW1
Removed and replaced control valve and belt. Tested unit. All ops checked good
Near Bakersfield, California 93305
Patrick
Job Details:
11/21/2019
LAUNDRY MAYTAG MVWB765FW3
Removed and replaced control and panel. Tested unit. All ops checked good
Near Bakersfield, California 93306
Patrick
Job Details:
11/21/2019
STOVE WHIRLPOOL WIG
COMPLETELY INFESTED WITH ROACHES AND MICE. I WILL NOT WORK ON THIS UNIT. I DIDN’T EVEN SET TOOL BAG DOWN
Near Ceres, California 95307
Lance
Job Details:
11/21/2019
DISHWASHER WHIRLPOOL WDT780SAEM1
"Needs work- failed wash pump motor, water not reaching the top rack. We will need to order parts, and return for repair.; ordrng 1 WPW10605057 (pump and motor assembly)"
Near La Crescenta-Montrose, California 91214
Leon
Job Details:
11/21/2019
REFRIGERATOR KITCHENAID KBFN402ESS02
Replaced all selected parts.After running diagnostic check unit working properly as designed.
Near Glendale, California 91206
Leon
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Replaced all selected parts After running diagnostic check unit working properly as designed
Near La Cañada Flintridge, California 91011
Leon
Job Details:
11/21/2019
REFRIGERATOR KITCHENAID KFIS27CXMS5
no issues with unit, good to go.
Near La Crescenta-Montrose, California 91020
Leon
Job Details:
11/21/2019
WASHER WHIRLPOOL KHWS02RMT0
unit needs new shocks
Near Turlock, California 95380
Lance
Job Details:
11/21/2019
WASHER MAYTAG MVWC565FW0
"F7e6 motor fault error, as well as gear-case failure not agitating. . This unit has severe gear-case failure. Complete failure, needs multiple parts. We will re route.; ordrng 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10677723 (motor-drve) and 1 W10721967 (drive pulley)"
Near La Crescenta-Montrose, California 91020
Leon
Job Details:
11/21/2019
WASHER MAYTAG MVWB750YW0
After running diagnostic check find that water leaking from tub bucket
Near Modesto, California 95358
Lance
Job Details:
11/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Fixed-removed all ice from evap area fridge. Replaced faulty evap motor and routed thermistor correctly. Please allow 36hrs for cooling
Near Turlock, California 95382
Lance
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Found feeezer temp set at -2df as well as fridge temp set at 34df (almost lowest setting) causing abnormal feeezing inside freezer and evap fan motor not running. Instructed customer that this unit needs to be at factory cooling temps 0 freezer and 37 recommended setting. Advised to defrost unit fully for 36hrs to defrost ice and then restart unit and cooling should be sufficient within 12-24hrs.
Near Riverside, California 92508
Kevin
Job Details:
11/21/2019
DISHWASHER KITCHENAID KDTM354ESS3
Near Turlock, California 95382
Lance
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB05
"Fixed-items freezing in refrigerator per customer, replaced temp control and thermistor, also adjusted freezer temp. Please allow 24hrs for temperatures to normalize, and throw away all frozen items."
Near Modesto, California 95355
Lance
Job Details:
11/21/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0
"Fixed-replaced freezer door, door now closing properly. All checked ok, all ops complete"
Near Modesto, California 95356
Lance
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Fixed- replaced thermistor, control board, user interface and diffuser. Replaced all parts pertaining to issue of freezing items in refrigerator. Please allow 24hrs for normalization of temperatures."
Near Escalon, California 95320
Lance
Job Details:
11/21/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PP
"Fixed- replaced faulty icemaker, did see no ice obstruction with water inlet ok. Please allow 36hrs for ice production"
Near Oakdale, California 95361
Lance
Job Details:
11/21/2019
RANGE WHIRLPOOL WFC310S0ES0
"Fixed- LF burner on Medium is registering on HOT, found infinite switch LF burnt causing bad connection and overheating of elements, replaced infinite switch, element and bowl drip. Ran and tested on high and is now heating as designed."
Near Riverside, California 92508
Kevin
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
When I returned I found another piece of foam in ice maker cup causing blockage. I removed and replaced fill valve just in case. Tested and cycled ice maker. Fill cup on ice maker emptied and no leaks. All tests good.
Near Moreno Valley, California 92555
Kevin
Job Details:
11/21/2019
WASHER WHIRLPOOL WFW85HEFC00
Unit giving door lock error and not locking door. I found failed door lock assembly. Removed and replaced door lock. Tested unit. All tests good.
Near Moreno Valley, California 92557
Kevin
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Found fill valve solenoid not closing all the way causing fill tube to ice maker to freeze over and puncture. Unit needs fill valve and fill tube. Removed and replaced fill valve and fill tube. Tested ice maker. All tests good.
Near Merced, California 95340
Kenneth
Job Details:
11/21/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A
Near Riverside, California 92507
Kevin
Job Details:
11/21/2019
WASHER/DRYER WHIRLPOOL WET4024HW0
We can’t duplicate issue. Customer did state they were washing a blanket which is too big for this unit when it leaked. Tech line said without verifying issue there is nothing we can do at this time.
Near Riverside, California 92508
Kevin
Job Details:
11/21/2019
WASHER MAYTAG MVWB765FW2
Customer was hearing loud sound when agitating. I removed rotor assy and removed slider. I found rubbing on slider. Removed and replaced slider assy. Tested unit. All tests good.
Near Riverside, California 92508
Kevin
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM
"Unit not making ice and not freezing in freezer. I took temp reading and freezer is 25 degrees. Low side sealed system leak in RC evaporator. Removed and replaced evaporator, drier and compressor. Vacuumed system down. Charged with 5.5oz of Freon. Tested unit. All tests good. ; used 1 134A (5.5OZ OF 134A), and 1 AF1200 (TUBE EXTENSION) from stock"
Near Atwater, California 95301
Kenneth
Job Details:
11/21/2019
WASHER WHIRLPOOL WFW92HEFW0
Installed the control board and didnt not fully secure plug to the water valves. Secured connection completely. Ran through diagnostics. Passed. Unit is working properly.
Near Chowchilla, California 93610
Kenneth
Job Details:
11/21/2019
WASHER WHIRLPOOL WFW6620HW0
Off balance loads. Adjusted a foot that i saw bouncing during spin. Tested. Unit is now working properly.
Near Los Banos, California 93635
Kenneth
Job Details:
11/21/2019
WASHER MAYTAG MVWX655DW1
Installed control and water valve and tested unit. Unit is now working properly. Customer approves function at this time
Near Atwater, California 95301
Kenneth
Job Details:
11/21/2019
DRYER MAYTAG MEDB835DW1
Installed fascia and tested unit. Unit is now working properly. Customer approves function at this time.
Near Madera, California 93638
Kenneth
Job Details:
11/21/2019
WASHER MAYTAG MVWX655DW1
Found unit with pressure sensor faults. Checked pressure hose. Checked good. replaced main board with Pre-ID and tested unit. Unit is now working properly. Customer approve function at this time
Near Madera, California 93638
Kenneth
Job Details:
11/21/2019
WASHER MAYTAG MVWC565FW1
Found unit making loud noises during agitate and spin. Found the new cam pulley nut had backed out and causing pulley to scrap onto cover. Removed but. Applied a generous amount of loctite and tested. Unit is now working properly. Customer approves functions at this time.
Near Sanger, California 93657
Jonathan
Job Details:
11/21/2019
WASHER ELECTROLUX EIFLS60Lt1
"Found rear bear is out front drum and pulley bent; ordrng 1 134408400 (screw) and 1 134642100 (shell,outer tub bear) and 1 134643000 (shell-outer tub fnt) and 1 137045000 (drum assembly spin) and 1 5304506264 (kit) and 1 5304520351 (SEAL)"
Near Newman, California 95360
Kenneth
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS00
"Found fridge with torn gasket not allowing unit to seal properly. Not keeping cold due to poor sealing. Condensation build up. Replaced door gasket. Tightened handle and tested unit. Unit is now working properly. Customer approves functions. ; (created new UIS, deleted prior attachment to UisID 121131)"
Near Laton, California 93242
Jonathan
Job Details:
11/21/2019
DRYER ELECTRIC WHIRLPOOL WTW6800WW1
tested unit it is making a bad sound again
Near Palmdale, California 93550
Jonathan
Job Details:
11/21/2019
RANGE WHIRLPOOL WFG525S0HZ0
Needs to Reschedule
Near Fresno, California 93725
Jonathan
Job Details:
11/21/2019
WASHER GE GTW330ASKWW
Found lid lock and strike broken replaced tested working to spec
Near Kingsburg, California 93631
Jonathan
Job Details:
11/21/2019
WASHER MAYTAG MVWB855DC3
Near Rosamond, California 93560
Jonathan
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Found defective ice maker.; ordrng 1 WPW10300022 (icemaker)
Near Fresno, California 93720
Jonathan
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Found ICEMAKER tray cracked replaced tested working to spec
Near Fresno, California 93730
Jonathan
Job Details:
11/21/2019
DRYER WHIRLPOOL WED9600TW1
Found element shorted replaced tested working to spec
Near Acton, California 93510
Jonathan
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL KRSC503EBS01
Found defective compressor. Causing no cool. Ship parts to Bakersfield.; ordrng 1 W10779331 (compressor)
Near Lancaster, California 93536
Jonathan
Job Details:
11/21/2019
DRYER MAYTAG MGDB835DW4
Found defective front panel. Paint is chipping. ; ordrng 1 W10875869 (panel)
Near Sanger, California 93657
Jonathan
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Found ICEMAKER not cycling replaced tested working to spec
Near Sanger, California 93657
Jonathan
Job Details:
11/21/2019
REFRIGERATOR MAYTAG MZF34X16DW01
"Found start dev bad replaced tested working to spec ; used 1 8201786 (START DEVICE,COMBO) from stock"
Near Los Angeles, California 90068
John
Job Details:
11/21/2019
REFIRGERATOR WHIRLPOOL WRF560SEHZ00
The refrigerator section is too cold 30 freezing the water in the water tank so no ice or water will dispense. Could not get into the diagnostic test mode; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10384183 (thermistor)
Near Los Angeles, California 91604
John
Job Details:
11/21/2019
WASHER MAYTAG MHW8200FW0
"Tub is bad, ordered another outer tub.; ordrng 1 W10901175 (tub-outer)"
Near Los Angeles, California 90046
John
Job Details:
11/21/2019
DRYER WHIRLPOOL LDG8624AAE
"The blower wheel is stripped out, tightened the baffles inside the drum. Need more parts.; ordrng 1 Y303836 (blower wheel)"
Near Llano, California 93544
Jonathan
Job Details:
11/21/2019
REFRIGERATOR FRIGIDAIRE FFWC38B2RB
Replaced defective control. Still had issue. Found defective compressor, unit is getting exchanged
Near Lancaster, California 93535
Jonathan
Job Details:
11/21/2019
RANGE WHIRLPOOL WFG505M0BW2
Installed insulation. Tested unit and is working properly
Near Palmdale, California 93591
Jonathan
Job Details:
11/21/2019
OVEN WHIRLPOOL WFG525S0HS1
Found defective hinges. Replaced defective hinges. Tested unit and is working properly
Near Los Angeles, California 91601
John
Job Details:
11/21/2019
WASHER WHIRLPOOL WET4027HW0
"The J2 wire harness was not locked into the control board, installed and secured the connector to the control board properly. The washer tested good no fault codes."
Near Oxnard, California 93033
Joe
Job Details:
11/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Unit needs new diffuser
Near Thousand Oaks, California 91320
Joe
Job Details:
11/21/2019
REFRIGERATOR KITCHENAID KFCS22EVMS7
Confirmed unit has a sealed system leak
Near Los Angeles, California 90068
John
Job Details:
11/21/2019
WASHER WHIRLPOOL WTW5000DW2
"Replaced a failed lid lock latch, the washer tested good. Also gave the customer some instructions for better washing. The washer tested good no issues no code"
Near Los Angeles, California 91605
John
Job Details:
11/21/2019
OVEN WHIRLPOOL WFG525S0HS1
"Install main gas valve not sure if there is a gas supply going to this new home. Could not test the range properly. But no fault at this time when I plugged it in, customer need to test it"
Near Los Angeles, California 91604
John
Job Details:
11/21/2019
OVEN JENN-AIR JJW3830DP00
Near Bakersfield, California 93312
Jim
Job Details:
11/21/2019
DRYER MAYTAG MGDB835DW3
The burning was debris that fell into the base because the felt seal had fallen off. Will need a new drum; ordrng 1 W10626460 (drum)
Near Thousand Oaks, California 91360
Joe
Job Details:
11/21/2019
WASHER MAYTAG MVWC565FW1
Unit would not change cycles due to a faulty control board. Replaced control unit is now functioning as designed.
Near Oxnard, California 93033
Joe
Job Details:
11/21/2019
WASHER MAYTAG MVWB765FW2
Unit would not dispense water and was giving a lf code. Replaced water valve unit is now functioning as designed.
Near Camarillo, California 93010
Joe
Job Details:
11/21/2019
WASHER WHIRLPOOL WFW6620HW0
Unit was shaking due to the outter tubs bearing being broke. After replacing outter tub unit began to function as designed.
Near Thousand Oaks, California 91362
Joe
Job Details:
11/21/2019
DISHWASHER KITCHENAID KDTE234GPS0
Unit is leaking water from underneath. On inspection found unit is leaking from sump assembly not being installed correctly. Installed sump assembly correctly unit is now functioning as designed.