Near Clovis, CA 93619
Bill
Job Details:
08/09/2018
maytag dryer MEDC555DW2
Upon arriving to the customers home customer stated that the unit was making a funny noise down the dryer needed the dryer repair kit 4392065 replace parts tested unit checks good
Near Sanger, CA 93657
Ethan Shrum
Job Details:
08/09/2018
whirlpool washer NTW4516FW2
On arriving to the customers home customer stated unit was not functioning properly put unit into diagnostics found unit to have an auto fill Longfill put unit into manual mode and tested all functions of unit found unit to have clogged water valves for you to clean water valves tested unit unit checks good
Near Sanger, CA 93657
Ethan Shrum
Job Details:
08/09/2018
whirlpool dryer WED4815EW1
Upon arriving to the customers home customer stated unit will turn on but would not drive tested customers wall outlet customers outlet was not getting 240 v that’s why unit was not drying. referred customer to electrician.
Near Fresno, CA 93727
Ethan Shrum
Job Details:
08/09/2018
WHIRLPOOL WASHER WTW4900BW
Upon arriving to the customers home customer stated unit made a loud noise. sound is coming from Cam pulley on the bottom of unit to be loose tighten cam pulley job is complete;
Near Fresno, CA 93727
Ethan Shrum
Job Details:
08/08/2018
WHIRLPOOL WASHER WTW4900BW
Upon arriving to the customers home customer stated unit made a loud noise sound Campoli on the bottom of unit to be loose tighten can pull job is complete
Near Fresno, CA 93720
Ethan Shrum
Job Details:
08/08/2018
maytag dryer MVWC415EW
Upon arriving to the customers home customer stated that the unit was bouncing around a lot found customer suspension rods to be bad replaced W10780044 tested and checked all ops normal
Near Clovis, CA 93619
Ethan Shrum
Job Details:
08/08/2018
whirlpool refrigerator GI0FSAXVY011
Upon arriving to the customers home found light switch was bad in freezer compartment replaced and tested
Near Clovis, CA 93619
Ethan Shrum
Job Details:
08/08/2018
KITCHENAID REFRIGERATOR KRFC604FSS01
Call riving to the customers home customer said the unit got dropped off yesterday never cooled found the compressor had a dead leg I did let customer know we would have to order parts customer is very very unhappy in this contacting Best Buy to have the unit exchange said this is the second time this is happened to him in less than a month he is not happy he is contacting Best Buy job complete what did i just say to him
Near Madera, CA 93638
Douglas
Job Details:
08/08/2018
MAYTAG REFRIGERATOR MFI2269DRM01
Icemaker not functioning properly removed and replaced ice maker W10882923 unit cycled and filled the unit working properly.
Near Escalon, CA 95320
William
Job Details:
08/08/2018
MAYTAG WASHER MHW5100DW0
Unit has warn bearings & seals leaking water , shocks weak. looks like they could break anytime Ordering part#W10820070, wash basket assy. 10 yr warr; part#WPW10261492, shocks $199.72, Call needs autho, repairs exceeding unit cost.will need helper on call; ordrng 1 W10820070 (wash basket assy.) and 1 WPW10261492 (shock absorber), Replaced broken shock & wash basket assy into unit, I then tested unit in a diagnostic test mode it completed wash, drain, spin, lock and unlocked, ck for codes found none as well no leaks, unit is working as designed
Near Oakdale, CA 95361
William
Job Details:
08/08/2018
KITCHENAID REFRIGERATOR KRMF606ESS01
Found segments missing from you are you display for ice cubes icon.; ordrng 1 W11043015 (panel-ui), Wrong part on work order and wrong part shipped, re- order correct part for job. Part #W10894103 ordered.; ordrng 1 W10894103 (cntrl-elec), Replaced dispenser ui brd, icon Tested ok, recaled water dispenser fill.dispenser functions tested ok;
Near Riverbank, CA 95367
William
Job Details:
08/08/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04
Found ice maker fill tube frozen with ice, found water dripping at fill tube, ordered water valve for unit; ordrng 1 WPW10179146 (valve-inlt), Replaced water valve, defrosted fill tub, tested water valve function, cycled ice maker, units ice maker tested ok
Near Manteca, CA 95336
Cruz
Job Details:
08/08/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM10
installed new part (ice maker) into unit. I then found a secondary issue with unit, found dual inlet water valve to be bad over flowing mold, ordering dual water valve. ; ordrng 1 WPW10341329 (water valve assy), nstalled new part (valve water) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed
Near Modesto, CA 95358
Cruz
Job Details:
08/08/2018
KITCHENAID OVEN KSEG700ESS2
File # 7721909787 Brittany from wp tp document this statement. Cx did not want tech to diagnose unit because cx stated that the Aqua lift is not working properly, stains are not coming off, wp sent kit to cx, cx stated that kit did work, cx stated that they read manual, cx is not happy with unit because it does not self clean. Cx want tech to document not to diagnose. ; Job Cmpltd,
Near Ceres, CA 95307
Cruz
Job Details:
08/08/2018
WHIRLPOOL WASHER MVWB765FW1
Unit is displaying LF error code. Water will not enter tub, ordering water inlet valve for unit. ; ordrng 1 W11165546 (WATER INLET VALVE ), Installed new part (valve water) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, unit is working as designed
Near Chowchilla, CA 93610
Douglas
Job Details:
08/08/2018
FRIGIDAIRE REFRIGERATOR FFHB2740PS9A
User interface display is burning out only displaying half of each number removed and replaced user interface 242058229 unit is working properly
Near Merced, CA 95348
Douglas
Job Details:
08/08/2018
maytag dryer MVWX655DW1
Sr 7722624909 called techline talked to Kevin let Kevin know the issue unit is dispensing softener on first rinse and set to second per owners manual Kevin stated since there’s no current error codes unit is operating properly called back to techline 7722625208 techline there stated there’s nothing more they can do for the unit techline said customer can call and speak to customer service whirlpool
Near Madera, CA 93638
Douglas
Job Details:
08/08/2018
maytag refrigerator MFI2269DRM01
Icemaker not functioning properly removed and replaced ice maker W10882923 unit cycled and filled the unit working properly.
Near Chowchilla, CA 93610
Douglas
Job Details:
08/08/2018
maytag dishwasher MDB4949SDZ0
Unit not filling with water water valve not actuating also control not operating properly ordering water valve and in control; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10327249 (water intake valve), Removed and replaced control unit is now filling in washing properly.
Near Victorville, CA 92392
Chris
Job Details:
08/08/2018
whirlpool refrigerator WRT541SZDW00
refrigerator is now not cooling. On return visit found compressor grounded out there for not cooling refrigerator.Talk to Rich he’s ordering compressor start device. On return visit Replaced compressor and then put the system into a vacuum. Then added 4.9 ounces of R- 134A refrigerant. Compressor is now running and refrigerator is starting to cool.
Near Victorville, CA 92395
Chris
Job Details:
08/08/2018
whirlpol refrigerator WRX735SDBM02
Gasket on the right side refrigerator door has torn and now falling apart. Ordered gasket return on Friday ; ordrng 1 W10830274 (gasket-fip), On return visit replaced Defective gasket on right side of Refrigerator door.
Near Fresno, CA 93706
Chase
Job Details:
08/08/2018
whirlpool washer WTW8500DC2
F2e1,f5e2, displayed on board.Stuck key and lid lock errors. Performed keypad test and lid lock test. Both components test good at time of visit. Silicone grime from protective plastic on console maybe source of stuck key error. Cleaned off silicone grime. Unit testing good at time of visit.
Near Fresno, CA 93710
Timothy
Job Details:
08/08/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM
Inspected the unit and found the RC evaporator frosted up. Customer states the unit has done this before and a part was replaced. Unit needs a new harness/fan assembly.; ordrng 1 W11087438 (motor-evap), Ensured the evaporator was properly seated and the cover installed to avoid air migration. Cabinet is sealed to the liner.
Near Santa Maria, CA 93455
James
Job Details:
08/08/2018
WHIRLPOOL REFRIGERATOR KRFC300ESS
Customer stated unit made crackling sound when compressor kicked on. Found tape on back of unit making crackling noises when air passed by it. Removed old tape and resecured water lines. Unit now not making noises, is working properly. Customer approves and is relieved.
Near Santa Ynez, CA 93460
James
Job Details:
08/08/2018
Found unit with water filter stuck in housing. Unable to remove filter from housing without damaging housing. Ordering new housing. Will return Friday 8-12 to install. Quoted and collected in full; ordrng 1 W11194438 (FILTER HOUSING), Removed old filter housing and installed new housing. Filter now works as intended. No dents, dings, or blemishes on or around unit.
Near Arroyo Grande, CA 93420
James
Job Details:
08/08/2018
Unit makes loud rattling noises during operation. Ordering new blower assembly and blower wheel. Unit also has vibration during cycle caused by roller deterioration. Ordering new rollers and pulley; ordrng 5 134715900 (roller)s and 1 134793500 (idler arm) and 1 5304505339 (blower assembly) and 1 5304513609 (BLOWER WHEEL), Replaced roller, idler arm, blower assembly and blower wheel. Unit now functions as intended. No dents, dings, or blemishes on or around unit.
Near Nipomo, CA 93444
James
Job Details:
08/08/2018
JENNAIR REFRIGERATOR JFC2290VEM8
Found unit with interior water dispenser getting stuck and sometimes not shutting off. Checked switch and found it to be sloppy. Removed switch cleaned and reinstalled switch. Unit is now functioning as intended. Customer stated they wanted to test it for the weekend before possibly ordering new switch. Quoted service and customer will decide if they want to change out switch over weekend. Switch part number 12575502
Near Tulare, CA 93274
Enrique
Job Details:
08/08/2018
whirlpool washer WTW5000DW1
tub rocking excessively I will need the gearcase , washplate , and hub . ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate), Replaced the drive hub , drive pulley and washplate . Performed calibration , tested the washer on drain/spin cycle . All functions checked normal at time of service . No leaks .
Near Tulare, CA 93274
Enrique
Job Details:
08/08/2018
whirlpool refrigerator WRF736SDAM13
ice maker not producing ice . In diagnostics , found e2 error code , motor lost position . Need new ice maker . ; ordrng 1 WPW10764668 (ice maker), Replaced the ice maker . All in the refrigerator checked normal at time of service . No leaks .
Near Visalia, CA 93291
Enrique
Job Details:
08/08/2018
whirlpool refrigerator WRF767SDEM01
lights in the unit not working . I found a shorted light central electric . Installed new control W10830288. Now the lights work as designed
Near Hanford, CA 93230
Enrique
Job Details:
08/08/2018
whirlpool dishwasher WDF130PAHW0
unit fill and drain . In diagnostics found 4-3 error code = faulty wash motor . Installed new motor W10888591. Performed calibration . All functions checked normal at time of service . No leaks
Near Hanford, CA 93230
Enrique
Job Details:
08/08/2018
maytag washer MVWB855DC2
unit displaying LF error code . Also continues to drip water into tub . I installed new inlet valve W11165546. Ran a rinse/spin cycle test . All functions checked normal at time of service . No leaks.
Near Avenal, CA 93204
Enrique
Job Details:
08/08/2018
whirlpool dryer WED49STBW1
Door won’t stay closed. I found the catch and door switch were broken . I Installed the catch and door switch . All functions checked normal at time of service . ; used 1 WPW10569603 (SWITCH-DOR)
Near Shafter, CA 93263
Erick
Job Details:
08/08/2018
WHIRLPOOL OVEN RBS305PRS00
Uni has f5 erro indicating door lock error. Accessed latch and found uninstalled and a large screw going down the middle of motor not allowing to engage. Removed screw, retested it and motor latch is now engaging. Unit will need new latch; ordrng 1 WP9760889 (latch-door), Installed new parts on unit. Retested it and unit is now heating and cycling with no errors.
Near Tulare, CA 93274
Erick
Job Details:
08/08/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0
Cycled unit and found motor not engaging causing it not to dispense. Replaced auger motor 242221501. Retested it and it now dispense both types of ice. Job comp;
Near Tulare, CA 93274
Erick
Job Details:
08/08/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0
Cycled unit and found solenoid with bad resistance causing it not to fill. Base would not allow filter to sit correctly, Replaced base and valve. Retested unit and it passed all tests with no errors.
Near Visalia, CA 93291
Erick
Job Details:
08/08/2018
FRIGIDAIRE REFRIGERATOR FGHC2331PF
Tester panel and found water selection not available. Resecured connectors on panel panel still not responding. Replaced new panel 242058232. Re-tested all options. All options are now working. Job complete
Near Farmersville, CA 93223
Erick
Job Details:
08/08/2018
frigidaire refrigerator LFHB2741PFBA
Upon arrival found unit at 47 degrees in freezer. Found almost frost pattern on evap. Unit is low on charge. Recharged system, pulled vacuum,inspected for leaks and found none. Unit is now starting to cool.
Near Delano, CA 93215
Erick
Job Details:
08/08/2018
maytag freezer MS2558VEM10
Ice maker getting voltage but not responding causing ice not to be made. Also found evap building frost limiting air flow in freezer. Found heater not turning on causing build up. Found bad board causing heater not to turn on and will need to be replaced; ordrng 1 D7824706Q (ice maker) and 1 WPW10503278 (refer elect cont brd), Ice make did not come with harness. Will need harness to install ice maker.; ordrng 1 WPD7813010 (harns-wire), Installed new parts on unit. Retested ice maker and it cycled filled with no errors.
Near Delano, CA 93215
Erick
Job Details:
08/08/2018
whirlpool refrigerator WRT518SZFM00
Found unit condescending fan making noise. Accessed fan and found fan misaligned causing fan blade to hit housing and make noise. Removed and Reinstalled fan to correct position. Re secured fan blade. Retested unit and unit is no longer making noise and cooling .
Near Shafter, CA 93263
Erick
Job Details:
08/08/2018
whirlpool washer WTW4816FW
Cycled unit and found unit with fill error causing unit not cycle. Found cold valve not engaging due to bad connector. Repaired connector and secured main harness to board. Retested unit through test cycle and it passed all tests with no errors.
Near Shafter, CA 93263
Erick
Job Details:
08/08/2018
WHIRLPOOL DRYERWGD4815EW2
Cycled unit and found unit not heating. Tested fuses and found with bad thermal fuse causing it not to heat. Replaced fuse. Retested it and t now cycles and heats. Job comp; used 1 WP3392519 (THERMAL FUSE)
Near Los Angeles, CA 91607
Kenneth
Job Details:
08/08/2018
kitchenaid range
Found unit pulling the flames to the middle of stove when downdraft is turned on with the flames. Called techline and documented with them and was informed it is indeed normal. Customer agrees that it’s normal just doesn’t like the way it’s designed. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91423
Kenneth
Job Details:
08/08/2018
kitchenaid refrigerator KRFC300ESS01
Found unit freezing food in fridge due to damper door not opening and closing properly causing excessive cooling in the fridge. Replaced control WPW10594329 and tested unit. Unit is working properly. Ice maker faulty. Not making or harvesting ice. Replaced ice maker W10884390 and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91405
Kevin
Job Details:
08/08/2018
kitchenaid refrigerator KRFF707ESS01
Found unit with poor cooling due to excessive frost on evap. Will need to replace and relocate thermistor. Ordering new wire harness evap motor. Ordering wire harness; ordrng 1 W11033168 (harns-wire) Defrosted all ice build up on fridge evap and installed fan and harness. Relocated thermistor and secured with zip tie. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Oceano, CA 93445
George
Job Details:
08/08/2018
jennair microwave JMV9196CS2
Found microhood stating door open reposition door, removed and replaced thermistor, switch rethigh checking ok complete . No dents or dings cause by tech.; used 1 W10557537 (THERMISTOR)
Near San Luis Obispo, CA 93405
George
Job Details:
08/08/2018
maytag microwave MMV4205FW3
Found microhood door stating door open reposition adjustment testing ok tested several times checking ok no dents or dings cause by tech.
Near Atascadero, CA 93422
George
Job Details:
08/08/2018
kitchenaid refrigerator KFXS25RYMS4
Found ice maker not making ice check power ok water pressure ok need to replace ice maker; ordrng 1 W10882923 (icemaker), Installed ice maker fill ok complete . No dents or dings cause by tech.
Near San Miguel, CA 93451
George
Job Details:
08/08/2018
whirlpool refrigerator WRT111SFDM03
Found refrigerator working ok customer concern of blemishes on front of refrigerator customer instruct just needed to be clean I clean refrigerator looks good complete. No dents or dings cause by tech
Near Arroyo Grande, CA 93420
George
Job Details:
08/08/2018
jennair refrigerator JFC2290VEM8
Found ice maker not making ice advance no fill check. On ice maker valve is filling need to replace ice maker ok to order part . Office to call customer wen part in.; ordrng 1 W10884390 (icemaker)
Near Santa Maria, CA 93454
George
Job Details:
08/08/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00
Found refrigerator freezer over freezing has a collapsed door liner need to replace freezer door; ordrng 1 12977864SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)), Installed new door and seal tested check out ok complete . No dents or dings cause by tech
Near Bakersfield, CA 93313
Dane
Job Details:
08/08/2018
WHIRLPOOL FREEZER WRS325FDAM04
Got fresh food door not freezer door; ORDRNG on 1 LW10436760 remove and replace door door still would not close. Called tech line he told me to in long gate the holes to move the door forward to see if that would help the door close. That seems to make problems worse. Door wood now not see you on the upper corner by the hands when it was forced closed and would rub against the fresh food door. Called tech-support again and talked to Andrew. Andrew said the only thing left is that it must be the wrong door. Parts research needs to find correct door
Near Bakersfield, CA 93307
Dane
Job Details:
08/08/2018
WHIRLPOOL REFRIGERATOR ED5GVEXVD
Upon arrival unit was not Making ice. Found icemaker would not cycle but was getting proper voltage. Remove and replace icemaker and tested unit. Unit functions normal; used 1 WPW10190965 (ICE MAKER)
Near Bakersfield, CA 93307
Dane
Job Details:
08/08/2018
maytag dryer MGDC215EW
Upon arrival the unit was taking too long to dry the clothes and was squeaking when running. Found the gas coils short cycling and the main pulley squeaking. Unit needs new dryer repair kit and new gas coils; ordrng 1 4392065 (dryer repair kit) and 1 WPW10328463 (coil-valve), Removed and replaced all parts and repair kit and gas coils and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details:
08/08/2018
AMANA WASHER NTW4605EW0
Upon arrival unit was leaking. Found a loose clamp on drain pump. Secured clamp and tested unit. Unit functions normal now;
Near Bakersfield, CA 93306
Dane
Job Details:
08/08/2018
magic chef oven 31000PAW
Upon arrival the oven was not heating. Found pilot out. Ignited pilot and tested unit. Unit functions normal now
Near Bakersfield, CA 93305
Dane
Job Details:
08/08/2018
refrigerator frigidaire FFHT2021TW
Found the access valve on the UV dye dryer that was installed is leaking. Unit needs new UV dye dryer Installed dryer and vacuumed and recharged
Near Bakersfield, CA 93304
Dane
Job Details:
08/08/2018
ge refrigerator GSS25LSLECSS
Upon arrival the unit was not making ice. Found wire backed out of connector where icemaker goes in the cabinet. Secured wire connections and tested unit. Unit functions normal now;
Near Bakersfield, CA 93309
Dane
Job Details:
08/08/2018
GE WASHER GTW460ASJ7WW
Upon arrival the unit was making bad noise and spin cycle. Found drain pump loud and not working efficiently. Removed and replaced pump and tested unit. Unit functions normal now; used 1 WH23X24178 (PUMP)
Near Bakersfield, CA 93309
Dane
Job Details:
08/08/2018
ELECTROLUX WASHER EFLW417SIW0
Upon arrival the unit was bouncing around and spin cycle. Found suspension rod not click into place secured suspension rod and tested unit. Unit functions normal;
Near Bakersfield, CA 93308
Dane
Job Details:
08/08/2018
frigidaire refrigerator FFHS2611LW
Upon arrival the unit was not making ice. Found the icemaker would not harvest when manually advanced. Removed and replaced ice maker and tested unit. Unit functions normal now; Job Cmpltd,
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
08/08/2018
amana washer NTW4516FW2
Upon arrival customer states washer is not agitating or spinning. Tested unit in diagnostics. Unit showed lid lock fault. Unit would not lock. Removed and replaced latch W10838613 . Calibrated and tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
08/08/2018
Customer stated Lowe’s is replacing unit and it doesn’t need to be worked on
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
08/08/2018
maytag washer MHW5500FC0
Upon arrival customer states washer is stuck on drain cycle. Ran diagnostics found error code f9e1 long drain. Removed front panel found drain filter was clogged. Cleared debris. Reinstalled front panel. Tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
08/08/2018
amana washer NTW4516FW2
Upon arrival customer states washer is not agitating or spinning. Tested unit in diagnostics. Unit showed lid lock fault. Unit would not lock. Removed and replaced latch W10838613. Calibrated and tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Santa Clarita, CA 91351
Billy J.
Job Details:
08/08/2018
whirlpool refrigerator WRV986FDEM01
upon arrival customer stated that she would get a big pool of water in freezer ice bucket I noticed icemaker was installed incorrectly were fill tub was actually going into ice bucket instead of icemaker retested job complete then customer stated cubes getting stuck when she would dispense ice found ice bucket installed incorrectly retested all ops normal
Near Los Angeles, CA 91344
Billy J.
Job Details:
08/08/2018
whirlpool washer WTW4816FW1
Customer states clothes wet at end of cycle soup is all over the tub ring and unit not working properly. removed and replaced the valve. Checked unit for error codes there are none I put unit into diagnosis and it went threw all functions as designed unit was not dispensing softener but customer was not hitting the rinse with softener functions. unit is functioning fine. used 1 W11210459, (valve)
Near Los Angeles, CA 91324
Billy J.
Job Details:
08/08/2018
kitchenaid refrigerator KSC24C8EYY02
Customer states ice cubes are not big enough they are not full size they are like half unit has good water pressure out of unit can’t determine if it is valve or icemaker causing issue because I cycled and it filled just fine and valve opened just fine recommend changing both use s code to cover parts cx will owe 50on return temp at 5 degrees in freezer; ordrng 1 WPW10756907 (icemaker), removed and replaced all parts listed retested job complete
Near Santa Clarita, CA 91387
Billy J.
Job Details:
08/08/2018
maytag washer MVWX700XL2
F8e1 f5e1 W11158805 WPW10215146 upon arrival customer states tub ring is cracked customer also states that anywhere from 60min to two hours after cycle water is dripping from unit into tub getting clothes wet found valave not closing all the way ordering ; ordrng 1 VALVE (VALVE) Removed and replaced tub ring and hot and cold valve retested job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details:
08/08/2018
whirlpool dishwasher WDT780SAEM1
Upon arrival unit was not daring found glass in drain pump WPW10348269 removed and retested all ops normal
Near Santa Clarita, CA 91351
Billy J.
Job Details:
08/08/2018
whirlpool refrigerator WRT541SZDW00
customer stated all items where freezing in fridge removed and replaced bad thermostat W10866230. I retested all ops normal.
Near Los Angeles, CA 91331
Raymond
Job Details:
08/08/2018
whirlpool range WGG555S0BW01
Oven too cold. Customer using rack thermometer to measure. Went over High and low drop, and found within range but ranges at 320F when set to 350F was instructed to calibrate upper oven 30F. Calibrated unit and tested, unit ranged at 348F.
Near Glendale, CA 91202
Raymond
Job Details:
08/08/2018
whirlpool refrigerator MFD2561HES
Upon arrival unit would not dispense water. Inspected and found resavoir with a piece of ice that had got stuck in the connector. Used hair dryer to device resavoir. Tested unit. Unit dispenses water now
Near Los Angeles, CA 91401
Raymond
Job Details:
08/08/2018
Upon arrival unit not cooling. Tested and found bad thermostat not keeping compressor running long enough. Quoted for repair customer approved. Replaced thermostat WPW10584888 and tested unit needs to regulate back to temp.
Near Ridgecrest, CA 93555
Patrick
Job Details:
08/08/2018
Found the customer having drying issues, has to run multiple cycles but still doesn’t dry. Checked unit out heater not coming on. Checked heater in ohmed out good. Checked thermal fuse and it was open. Needs new one. Removed and replaced. Tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE)
Near Lancaster, CA 93534
Patrick
Job Details:
08/08/2018
MAYTAG WASHER MGDC300BW0
Thumping noise. All moving parts look good. Noises sound normal. Explained to customer we will charge service call if we come back and it isn’t making noise ;
Near Lancaster, CA 93534
Patrick
Job Details:
08/08/2018
whirlpool refrigerator WRF555SDFZ06
freezer door. One section on top the gasket wasn’t sealing. Reformed gasket. I noticed a noise that the unit was making. It was the unit needing to be leveled. Leveled and noise stopped. All ops checked good
Near Lancaster, CA 93535
Patrick
Job Details:
08/08/2018
amana dishwasher ADB1700ADB3
Customer having issues with the unit not drying the dishes. Found heater not coming on in test mode. Loose connection at the heater. Reconnected and secured. removed and replaced the haness-wire, for better operation, haness, was defalting during test. Tested unit. All ops checked good. Explained to customer heaters don’t get as hot as older dish washers. She doesn’t want the unit. Not taking anything I saw. Unit is now working as designed ; used 1 W11243205 (HARNS-WIRE)
Near Palmdale, CA 93552
Patrick
Job Details:
08/08/2018
whirlpool refrigerator WRF767SDEM01
unit not making ice. Checked all test in diagnostics and all except the ice box fan worked. Needs new ice maker and ice box fan ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11188383 (ICEMAKER) Removed and replaced parts tested unit all ops checked good
Near Palmdale, CA 93552
Patrick
Job Details:
08/08/2018
maytag washer MVWB865GW0
Found the unit having issues with the water not coming in properly. Checked the flow and it is barely coming in and the supply is good needs new valve. Removed and replaced ran auto test and calibration. All ops checked good. Complaint of water level. Can use deep fill and options to give more water but that’s it
Near Acton, CA 93510
Patrick
Job Details:
08/08/2018
WHIRLPOOL WASHER WTW5000DW
Found the customer having issues with the unit not wanting to spin and intermittently doesn’t locked. Checked error and found the latch fault. Removed and replaced latch W10838613. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details:
08/08/2018
kitchenaid dishwasher KDTM354DSS4
Found top rack falling off. Tracks causing issues. Needs updated version; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK), Removed and replaced parts tested unit. All ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details:
08/08/2018
maytag washer MVWB765FW2
Customer having issues with a long fill error code. Water just trickles in when filling. Checked screens, they aren’t plugged. Needs new inlet valve W11165546. Removed and replaced. Tested unit. All ops checked good
Near Apple Valley, CA 92308
Andrew
Job Details:
08/08/2018
maytag washer MVWX655DW1
Checked wash plate and it was ok. Unit had no fault codes. Checked pulley and found it rubbing on belt shroud. Removed and replaced pulley kit. Tested in diagnostics and heard no noise. ; Job Cmpltd
Near Victorville, CA 92392
Andrew
Job Details:
08/08/2018
whirlpool refrigerator WRS331FDDW00
Unit is oow Cx stated she was told she had a two year warranty. Checked sb be and there was no additional warranty info. Checked with dispatch and there was no autho. Cx was unaware on SC. Instructed Cx to call whirlpool if she has s two year warranty and get the info sent to us and we could dispatch a tech back out. Cx complaint is FF section not cooling and freezer is fine.
Near Thousand Oaks, CA 91360
Danny
Job Details:
08/08/2018
whirlpool washer WTW5000DW1
Not washing properly Found unit filling up with cold water super slow Need to order valve assy and rs call ; ordrng 1 W11210459 ( VALVE), Rinse cycle is taking too long to fill Found bad water valve Replaced and install water valve Calibrated washer Ran a test cycle unit is working properly No water leaks
Near Westlake Village, CA 91361
Danny
Job Details:
08/08/2018
kitchenaid refrigerator KFCS22EVMS8
Unit is not cooling properly Found old style of evap and no frost pattern Need to order sealed system repair Need to rs call ; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10331270 (valve) and 1 WPW10643261 (evaporator), Not cooling properly Found old style of evap on ref side and unit is leaking Replaced and install valve and compressor and evap Completed sealed system repair Reinstall unit Ran test 4 and both sides are cooling Advised client to allow 24hrs for unit to reach proper temp
Near Westlake Village, CA 91361
Danny
Job Details:
08/08/2018
kitchenaifd icemaker KUIX305EBL1
No power Found bad power supply Plugged unit into a different outlet and ice maker is working properly The drain pump is not part of the unit client needs to purchase a new drain pump.
Near Santa Clarita, CA 91390
Raymond
Job Details:
08/08/2018
whirlpool microwave WMH32519FS0
Upon arrival display not working found burnt marks on membrane and control. Needs both pats. Replaced control panel and control board, unit also has a 3rd board. That board is not on part breakdown and is not part of the control board. Please send into parts research. Replaced control and tested. Unit functions normal now
Near Los Angeles, CA 91402
Michael
Job Details:
08/08/2018
whirlpool refrigerator WRT311FZDB00
Fresh food side is warm.Tech found weak evap fan, verified with R1.Evap fan WP2315539; ordrng 1 WP2315539 (motor-evap), Removed and replaced evap motor. Unit has much more air volume flowing now. Unit ops as intended job complete.
Near Los Angeles, CA 91343
Michael
Job Details:
08/08/2018
maytag refrigerator MFI2568AES
ice maker has been replaced multiple times and quit working again.Tech found improper placement of foods inside fresh food cabinet.Freezer door seal is ripped and causing ice build up around door. Ice maker is not cycling due to freezer temps too high. ordrng 1 WPW10436253 (gasket-fip) Removed freezer door. Removed and replaced door gasket which was torn.Installed door and adjusted height to ensure flush door seal against cabinet. Removed and tightened handle hardware on freezer door. Unit ops as intended with no issues.
Near Los Angeles, CA 91343
Michael
Job Details:
08/08/2018
whirlpool washer WFW92HEFC0
soap dispenser was not operating.Tech found cold water valve was not opening and allowing flow. Tech found unfamiliar water valves behind units.Tech was not able to determine how to operate valves and home owners did not know as well. Rescheduling call for Friday 8/3/18 per customer request in order to contact site maintenance supervisor to dertermine correct operation of valve. Cx denied signing water damage waiver. Removed top panel, removed and replaced inlet water valve.Ran unit through auto service test. Cold water valve operates as intended and soap dispenser is now dispensing as intended.
Near Los Angeles, CA 91326
Michael
Job Details:
08/08/2018
kitchenaid refrigerator KFIV29PCMS02
fridge is warmTech found evap fan was not blowing and evap was-solid ice. Tech used steamer to remove all ice obstruction. Fan now works. Needs thermostat and harness. Removed and replaced harness/thermostat. All fans are operating and good frost pattern. Advised to give unit 24 hrs to reach operating temps. used Harness WPW10277799.
Near Los Angeles, CA 91364
Michael
Job Details:
08/08/2018
whirlpool refrigerator KSC23C8EYY03
manufacturer shipped evap cover and fan to customer. Tech found evap unit completely frozen over. customer agrees to repair. Used steamer to remove ice build up and evap cover.Installed new evap cover and fan assembly. Installed evap cover and powered unit on. Unit now cools as intended.
Near Los Angeles, CA 91343
Michael
Job Details:
08/08/2018
whirlpool refrigerator WRF757SDEM00
Found fridge compartment evap covered in ice. R1ordered evap fan and harness kit. Requested to defrost unit for 24 hrs prior to tech arrival. Tech removed evap cover and used steamer to remove huge ice block. Replaced dead evap fan. Unit now cools as intended.
Near Los Angeles, CA 91331
Michael
Job Details:
08/08/2018
whirlpool refrigerator WRF535SMBM00
Found refrigerator door gaskets split, needs door gasket and deli drawer rail that holds lid is broken. Needs side rail. Informed that food pushed against back wall will freeze if left directly in front of diffuser. Customer does not use AC and it is about 90* inside Customer home and also humid which will cause unit to sweet and build up ice droplets on diffuser.; ordrng 2 W10830162 (gasket-fip)s and 1 W10874836 (endcap) Removed & replaced right side French door gasket.Removed damaged lower end caps. Installed new end caps. U it ops as intended.
Near Los Angeles, CA 91343
Michael
Job Details:
08/08/2018
whirlpool dryer WGD92HEFC0
Customer states door doesn’t close right. Tech observed latch torx hardware is not tight. Tech tightened latch assembly and door closes and latches smoothly now. Unit ops as intended. Good heat and air flow. Unit ops as intended job complete;
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
08/08/2018
whirlpool refrigerator WRF57R18DM00
Refrigerator still overflowing the drip pan, found pan more then half way full, siphoned the water out and contacted tech line, he suggested to block the drain tube and let the unit run for days to see if there is a different source of water and lay some towels around the refrigerator to collect the water because now it will come from inside of the refrigerator (Defrost cycle), customer now very worried because it will add more to the wood floor. Unit is not even connected to the water, unit doesn’t have a fill valve.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
08/08/2018
whirlpool washer WTW7040DW0
Checked unit and found or bad gear case or bad agitator. Ordered both and reschedule.; ordrng 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner), Replaced worn out wash plate. Ran a diagnostic test. Tested ok
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
08/08/2018
whirlpool refrigerator GS6NBEXRL00
refrigerator not dispensing properly crushed ice and damaged try housing. Checked unit and found worn out crush mechanisms in the ice bucket and crack it try housings. Part #W10140651 and part #2305253US, both of them discontinued.