Near Fresno, CA 93720
Chris
Job Details:
08/14/2018
maytag dryer MGDX655DW2
Dryer would not function at all. I first checked to make sure I have proper voltage which I did. I found Thermal fuse To be blown.I proceeded to replace thermal fuse from truck stock and then turned gas on.cycled dryer on. Everything checks out good dryer is now functioning properly.job complete ; used 1 WP3392519 (THERMAL FUSE)
Near Fresno, CA 93711
Chris
Job Details:
08/14/2018
maytag washer MVWX655DW1
Customers Issue is that washer would not spin.I entered wash machine into diagnostics received F7-E1 and F7-E7 fault codes.Dealing with motor fault codes. I tilted washer over found the belt has come off pulleys. I proceeded to put belt back on and then calibration washer and ran a systems test twice. Everything checks out good. Washer is now agitating and spinning.
Near Fresno, CA 93727
Chris
Job Details:
08/14/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05
Customer stated since last visit icemaker only made ice once Then stopped Producing ice. On today’s visit I found heater on ice maker not to be functioning. Went ahead and replaced ice maker with a new one from previous pr-Id call #206121. New icemaker and tested good. used 1 WPW10300024 (ICEMAKER)
Near Clovis, CA 93619
Ethan Shrum
Job Details:
08/14/2018
MAYTAG DRYER MGD8200FC1
Upon arriving to the customers home customer stated that the unit was not drying found glow plug igniter to be bad also need to order a burger at assembly customer did not want me to order parts refuse service due to unit being only two weeks old she would like to get you replaced customers contacting Fergusons
Near Clovis, CA 93611
Ethan Shrum
Job Details:
08/14/2018
kitchenaid dishwasher KDTE704DSS0
Upon arriving to the customers home customer stated that the units user interface with the turn off and on intermittently during the cycle I did put a unit on quickwash can run the cycle of unit unit not do anything with the customer saying when I was in the home and I did let unit finish which wash and ran correctly with no issues also ran diagnostic test everything on test checked out as well you need is functioning as designed job is complete
Near Los Angeles, CA 91042
Kenneth
Job Details:
08/14/2018
kitchenaid refrigerator KBSD608EBS01
pon arrival found ice build up along top of freezer. Inspected door and seal found units door is damaged not allowing proper seal. Ordering all door parts and seal. Set up for two job count and two man job. ; ordrng 1 W10800788 (gasket-fip) and 1 W10800793 (dor-fip us) and 1 W10800799 (door-skin), Removed and replaced both door and door skim. Tested unit unit is now operating as designed. Cx approves job at this time, no dents dings or blemishes on or around the unit caused by the technician. ; Job Cmpltd
Near Glendale, CA 91205
Kenneth
Job Details:
08/14/2018
whirlpool refrigerator KSSC48QKS00
Removed and replaced all parts. Customer had ice maker not making ice properly. Found unit leaking removed and replaced ice maker . No dents dings or blemishes on or around unit caused by technician; used 1 4317943 (ICEMAKER)
Near Los Angeles, CA 91607
Kenneth
Job Details:
08/14/2018
kitchenaid refrigerator KSSC48FJS00
Found unit leaking refrigerant out of uv drier and condenser connection. Removed and replaced in drier and sealed leaked. Recharged unit with 7.50of refrigerant r134a. Pressures checked good unit working fine no leaks found.
Near Los Angeles, CA 91356
Kenneth
Job Details:
08/14/2018
whirlpool refrigerator KSSC42FKS01
Cx states freezer is approx 20° warmer than should be.Tech confirmed correct temps inside fresh food cabinet, freezer is too warm. Have cool air flow but not cold enough. Compressor and all fans are operating. Condenser fan seems above average noisy. Ordering cond fan just in case W10181323.Compressor W10841139 Tube kit 876765; ordrng 1 876765 (mtg kit), 11.49, 1 W10181323 (motor,fan), 83.03,
1 W10841139 (compressor), Went to install compressor and found unit just had sealed system leak from heat exchanger. Ordering new evap and heat exchanger. Will install all parts on return visit. Will need 5 job count. Rescheduled customer for Wednesday 8-8-18 as a 5 job count. ; ordrng 1 W10508992 (exchanger), 155.86, 1 WP2306093 (evaporator), Installled parts and recharged with 7.75 OZ of r134A refrigerant and tested unit. Unit is now working properly. Compressor did not come with new inverter. Ordering new inverter. Rescheduled customer for Saturday 8-11-18;
Near Tulare, CA 93274
Enrique
Job Details:
08/14/2018
MAYTAG WASHER MVWB835DW3
unit making noises . I diagnosed the washer , found the basket was not turning ( jammed ) . I unlocked the basket manually . Ran calibration test #52 , started a normal wash . All functions checked normal.
Near Visalia, CA 93291
Enrique
Job Details:
08/14/2018
whirlpool refrigerator WRT541SZDW00
Not cooling . I diagnosed the unit , found shorted start device . The compressor was not turning on ( making clicking noise ) . Replaced the start device , truck stock . The compressor and all components work as designed . No leaks . ; used 1 WPW10448874 (START-DEV)
Near Visalia, CA 93291
Enrique
Job Details:
08/14/2018
whirlpool freezer WRX735SDHV00
Near Visalia, CA 93291
Enrique
Job Details:
08/14/2018
whirlpool washer WTW8040DW2
In diagnostics , found f6e2=UI cannot hear ACU , f2e1= UI stuck key . Replaced the central electric , UI and valve . Performed calibration , all functions checked normal . No leaks . ; Job Cmpltd, I used parts W11111462 (Cntrl Kit) and a W11220230 (vALVE)
Near Corcoran, CA 93212
Enrique
Job Details:
08/14/2018
maytag dryer MGDX655DW2
Checked the temperature high/lows from the exhaust , found the operating thermostat not cycling correctly temperature above 192 degrees ( too hot .; ordrng 1 W11050897 (cutoff-tml) and 1 WP8318268 (thrmst-fix), Replaced the thermal fix and thermal cut off . All functions checked normal .
Near Tulare, CA 93274
Enrique
Job Details:
08/14/2018
whirlpool dishwasher WDF520PADM7
Unit leaking underneath the door . I found the upper spray arm and manifold are broken . Water overflowing & leaking underneath the door; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold), Replaced the upper spray arm and manifold . All functions checked normal . No leaks .
Near Tulare, CA 93274
Enrique
Job Details:
08/14/2018
whirlpool dishwasher WDT710PAYM0
Unit leaking between the tub and door ( defective seal ) Replaced the tub gasket . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks .
Near Bakersfield, CA 93309
Dane
Job Details:
08/14/2018
ge microwave JVM7195EF1ES
Upon arrival unit was not heating. Mac to was burned out. Removed and replaced magtube and tested unit. Unit functions normal now; used 1 WB27X11079 (MAG)
Near Bakersfield, CA 93308
Dane
Job Details:
08/14/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM01
Upon arrival the unit was not making ice and the fresh food was not cooling properly. Found fresh food evaporator iced over. Unit needs new fresh food evaporator and harness with thermostat.; ordrng 1 W11033168 (harns-wire), Between visits unit lost all cooling and both compartments. Found a three-way body valve was leaking out oil and there was a puddle of oil in the compressor area. Unit needs a new compressor and new coil valve. Ordrng 1 W10832994 (compressor) and 1 WPW10443217 (valve), , Removed and replaced compressor and three-way coil valve and tested unit. Unit functions normal now.
Near Bakersfield, CA 93308
Dane
Job Details:
08/14/2018
WHIRLPOOL REFRIGERATOR WRX988SIBE00
Upon arrival there was condensation forming in the freezer. Found gasket deformed and not fitting to freezer cabinet. Remove gasket and applied heat with my heat gun and reshaped gasket to cabinet and reinstalled. Unit functions normal.
Near Bakersfield, CA 93305
Dane
Job Details:
08/14/2018
whirlpool washer RTW4516FW2
Upon arrival unit was not spinning and close the lid was not locking. Unit was giving a lid lock fault code. Removed and replaced lid lock and calibrated and tested unit. Unit functions normal now; used 1 W10838613 (LATCH)
Near Bakersfield, CA 93312
BRYAN D.
Job Details:
08/14/2018
roper dryer RGD4516FW
Upon arrival Customer states dryer is not starting. Removed back panel. Found thermal fuse was extremely loose. Reestablished connection. Tested unit. Unit now functioning as designed. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93312
Bryan Dunn-Wilson
Job Details:
08/14/2018
whirlpool refrigerator WRX988SIBM03
ice build up in freezer. Inspected build up. Build up is along back wall on evap cover. Tested unitmin diagnostics. Pulled temps. Fridge was 38 degrees freezer was 10 degrees. Ran diagnostic tests for fc and rc thermistors. Both passed. Ran all fans. All fans running at proper voltage. Upon closing freezer door found kick plate not installed properly stopping door from closing along the bottom of the freezer door. Reinstalled kick plate. Unit functioning as designed.
Near Los Angeles, CA 91602
Raymond
Job Details:
08/14/2018
kitchenaid dishwasher KDTE254ESS1
Upon arrival cx complaint was unit did not display white light when cycle was finished. Contacted Austin SR7722654385 and discussed. UI controls light. Quoted cx on repair. Cx approved collected 115 check 266.68 due.; ordrng 1 W10902370 (panel-cntl), Install control panel and tested unit unit functions normal now
Near Los Angeles, CA 91042
Raymond
Job Details:
08/14/2018
whirlpool freezer WRF560SMYB02
Upon arrival slides on freezer door were seized causing door to stay open. Needs slides.; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide), Replaced slides and tested unit. Unit functions as designed and door shutting.
Near Lebec, CA 93243
Raymond
Job Details:
08/14/2018
whirlpool microwave
I don’t know what this ticket was for, cx only had washer to look at.
Near Bakersfield, CA 93304
Andrew
Job Details:
08/14/2018
maytag washer MHW3505FW0
Cx stated that unit was picked up and taken to sears or something like that. Not sure why we are running this call. The quick pic shows the correct model number and this unit is out of warranty and Cx refused to pay service call last time when Dane was out here. IF THIS CX CALKS FOR SET UCE AGAIN THEY NEED TO PAY SERVICE CALL PRIOR TO VIST.
Near Bakersfield, CA 93304
Andrew
Job Details:
08/14/2018
maytag washer MVWX655DW1
Unit not draining. Found faulty drain pump. Removed after in tub and replaced drain pump W10876600. Tested unit and it fills washing and drains fine. No leaks.
Near Bakersfield, CA 93304
Andrew
Job Details:
08/14/2018
kitchhenaid freezer KFXS25RYBL0
ound unit cooling at time of arrival. Customer stated that she had checked freezer one morning and ice cream was melted. Ran diagnostics and checked all fans and thermistors and all passed. Evap had full frost pattern. Checked condenser and it was completely blocked with dust and debris. Vacuumed condenser coils and toe panel. Instructed to keep eye on unit and to call back if unit stops cooling. Could not duplicate issue at this time.
Near Bakersfield, CA 93311
Andrew
Job Details:
08/14/2018
whirlpool refrigerator KRFC302ESS00
Customer stated ice maker not working and water dispenser not working. Tighten door handles and inspected Icemaker and the bail arm was off. Instructed on how ice maker turns on and off. Also water reservoir was not full. Ran dispenser until water tank filled and dispenser water. Unit is functioning normal.
Near Bakersfield, CA 93304
Andrew
Job Details:
08/14/2018
FRIGIDIRE REFRIGERATOR FFHT2021TW1
Found evap motor not running. Motor had 120 vac. Removed old fan motor and replaced with new one. Plugged in harness and fan motor started up. Unit is now cooling properly
Near Bakersfield, CA 93313
Andrew
Job Details:
08/14/2018
GE MICROWAVE PEB7226SF2SS
Adjusted door Ordering new sensor for error ; ordrng 1 WB24X21027 (sensor humidity), Uninstalled microwave and replaced humidity sensor. Reinstalled microwave and tested unit with cup of water. Ran unit for three minutes and received not fault codes. Unit working fine
Near Oak Park, CA 91377
Danny
Job Details:
08/14/2018
whirlpool range WFG515S0EW1
Broken glass Parts is covered by scode Client agreed to get unit repaired Replaced and installed glass Door WPW10409945 its opening and closing properly now
Near Los Angeles, CA 91304
Michael
Job Details:
08/14/2018
amana refrigerator ASD2575BRS01
Unit is not cooling properly. Tech found all fans working and diffuser ops as intended.Found cold control closed off. Adjusted cold control back to recommended setting and now has more air flow from diffuser. Advised to give 24 hrs for food product temp to drop. Unit ops as intended job complete
Near Santa Clarita, CA 91351
Michael
Job Details:
08/14/2018
kitchenaid refrigerator KRFC704FSS00
Ice bin won’t come out of door and ice maker isn’t making enough ice.Tech found large ice build up causing handle to not release. Tech removed all ice and bin dispenses and installs as intended. Tech found crack in ice maker mold. Removed and replaced ice maker W10908391. Verified all fans op as intended.
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
08/14/2018
WHIRLPOOL WASHER WTW5000DW1
Washer leaving stains on the clothes and not dissolving the pods (Detergent). Checked unit and found completely broken wash plate and worn out drive hub. Ordered both and reschedule.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate), Replaced drive hub and wash plate, also cleaned the gear case shaft. Ran a automatic diagnostic test. Tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
08/14/2018
WHIRLPOOL DRYER WGD8500DC3
Disassembled unit to check all components and connections/connectors, everything looks in ordered, dryer is cycling on and off normal. Tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
08/14/2018
whirlpool dryer WGD8500DC3
Visually inspected unit and set it in diagnostic. Found an F2E1 code (Stuck UI key), also ran a manual and automatic test. Recalibrated unit. Found nothing wrong with the washer. Tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
08/14/2018
kitchenaid dishwasher KDTE104ESS1
Upper spray arm not working properly. Checked unit and found broken upper spray arm. Replaced and tested ok.; used 1 WPW10448645 (ARM-SPRAY)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
08/14/2018
maytag washer MHW3505FW1
Washer leaking through the front and dispenser leaving bleach and softener compartments full of water. Checked unit and found residue of liquid detergent on the bottom section of the front panel, ran a quick diagnostic test and can’t see source of leaking, possible water and detergent slips in between the back of the door frame and the glass, I’m intending to sealed with clear silicone, also ordered the dispenser assembly.; ordrng 1 W10575334 (disp.drawer assy) and 1 WPW10239966 (hose), Replaced dispenser and hose, also sealed with clear silicon the gap in between the glass door and the door back panel. Tested for leaks. Tested ok
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
08/14/2018
maytag washer MVWB765FW2
Water leaking. Checked unit and found leaking water valve. Ordered and reschedule.; ordrng 1 W11172234 (WATER VALVE ASSEMBLY ), replaced water valve assembly. Ran a diagnostic test. Tested ok.
Near Camarillo, CA 93012
Jesus
Job Details:
08/14/2018
whirlpool washer dryer combo WET4027HWO
Customer states that unit valve is broken. Checked unit andFound valve broken. Pulled unit out and use skid to protect carpet. Disconnect hoses and replaced valve. Installed hoses and checked for leaks. No leaks and ran diagnostics. Unit is working as designed
Near Camarillo, CA 93012
Jesus
Job Details:
08/14/2018
whirlpool refrigerator WRS571CIHZ00
Customer states that unit is making a noise. Checked unit and found the diffuser making noise. The diffuser is making a grinding noise. Ordered part. Removed cover and removed diffuser. Installed new diffuser W11164593 and tested. Unit is working as designed.
Near Oxnard, CA 93030
Jesus
Job Details:
08/14/2018
KITCHENAID REFRIGERATOR KRMF706ESS01
Customer states that unit is not cooling. Checked unit and it’s not cooling. Pulled unit forward and replace the control board WPW10675033. Tested unit and it’s working. Unit is now working as designed
Near Oxnard, CA 93035
Jesus
Job Details:
08/14/2018
whirlpool refrigerator GB2FHDXWS08
Customer states that unit is icing up. Checked unit and found the left rail stuck and not going in all he way. Removed door and drawers. Cleared out ice and reassembled unit. Tested icemaker harvest and it’s working. Unit is working as designed.
Near Montebello, CA 90640
Francisco
Job Details:
08/14/2018
whirlpool refrigerator WRT541SXDW00
Checked unit and found damaged power cord. Ordering new power cord and harness to repair issue. Rescheduling for Tuesday due to part availability.; ordrng 1 W10578837 (harns-wire), Removed and replaced parts listed, tested ops unit working as intended.
Near Arcadia, CA 91006
Francisco
Job Details:
08/14/2018
WHIRLPOOL COOKTOP W5CE3625AB00
Checked unit found broken burner assembly on center burner. It caused a short. Ordering switch as well. Several knobs (4) are worn out and missing the metal adjuster on the shaft. Ordering knobs; ordrng 1 W11106342 (switch-inf) and 1 WPW10245539 (elmnt-surf) and 4 WPW10316662 (knob)s, Removed and replaced parts listed, tested ops unit working as intended.
Near Hesperia, CA 92345
Cesar
Job Details:
08/14/2018
WHIRLPOOL MICROWAVE WMH32519HV1
No heat tested unit found all switches and controls working cap checked good diode and mag failed test replaced WPW10693025 (MAGNETRON) and unit tested good
Near Victorville, CA 92395
Cesar
Job Details:
08/14/2018
WHIRLPOOL RANGE WFG505M0BS3
Found 2 front burners do not ignite they have proper gas pressure and spark this has been a common problem with the large burners on this model replaced burners and still have the same problem after further trouble shooting I determined the space between the ignitor and burner cap is to small shimmed ignitor to increase gap between cap and ignitor now burner light right up without hesitation.
Near Adelanto, CA 92301
Cesar
Job Details:
08/14/2018
AMANA MICROWAVE AMV2307PFW0
Unit will not power on checked power to unit found 120v traced power to find failed components found an open 20 amp fuse replaced failed fuse unit tested good ; used 1 W10138793 (FUSE)
Near Apple Valley, CA 92308
Cesar
Job Details:
08/14/2018
MAYTAG WASHER MVWX655DW1
Found failed water pump motor ohms open not able to get water out. Replaced pump unit tested good. USED W10876600 (PUMP-WATER)
Near Hesperia, CA 92345
Cesar
Job Details:
08/14/2018
MWHIRLPOOL REFRIGERATOR WRS588FIHZ00
Ice build up under bucket causing gears not to engage cleared ice all checked good
Near Los Angeles, CA 90049
Isidore
Job Details:
08/14/2018
KITCHENAID OVEN KEBK276SBL04
Found upper oven hinges bent down removed upper oven door, inner glass and hinge plates replaced hinges left and right side. Reinstalled hinge plates and inner door glass and reinstalled door . Test operation ok at this time.
Near Los Angeles, CA 90046
Isidore
Job Details:
08/14/2018
WHIRLPOOL REFRIGERATOR ED5GVEXVD02
This customer cancelled misunderstood my question, what he meant by flushing out refrigeration water system, did not let me finish and assumed I did want to do work?
Near Los Angeles, CA 90046
Isidore
Job Details:
08/14/2018
JENNAIR REFRIGERATOR JFC2290VEM8
Customer thought he didn’t have to pay for service cancelled/ declined service at this time
Near San Gabriel, CA 91775
Stephen
Job Details:
08/14/2018
JENNAIR OVEN JJW2830WP02
Ran diagnostics. F8e0 error reoccurring when using upper oven.( same problem ) no charge per Andrew.. needs appliance manager, wire harness, blower. Long job. Allow 2 hours.; rqstng P&A on 1 W10174753 (harns-wire) and 1 WPW10273667 (blower) and 1 WPW10292568 (cntrl-elec), Replaced upper blower, signal harness, appliance manager. Ran diagnostics. Had f8e0. Cleared error codes. Tested upper and lower ovens. Blower just replaced on 06/15/2018 job # 196021. No charge per Andrew. Oven is heating properly. No error codes at this time. Complete.
Near La Puente, CA 91746
Stephen
Job Details:
08/14/2018
MAYTAG WASHER MVWB725BW0
Replaced rotor, screw. Ran diagnostics- ok. Tested rinse/ spin.tested ok. Fills, agitates, drains, rinses,& spins properly. Complete
Near El Monte, CA 91733
Stephen
Job Details:
08/14/2018
WHIRLPOOL REFRIGERATOR WRF535SMBMWrong address per apartment manager. Phone # not in service.; Job Cmpltd
Near West Covina, CA 91791
Stephen
Job Details:
08/14/2018
WHIRLPOOL WASHER WTW7500GW0
Found lid lock bezel cracked. Replaced lid lock bezel W10854524. Ran diagnostics, load size calibration- passed. Complete.
Near Covina, CA 91723
Stephen
Job Details:
08/14/2018
GE DRYER GTD33GASK0WW
GE dryer not a Maytag dryer. Instructed customer to call GE service. Complete.; Job Cmpltd
Near Fontana, CA 92335
Daniel P.
Job Details:
08/14/2018
WHIRLPOOL WASHER WTW4800XQ1
Washer is not draining found bd water pump replaced and tested all ok call completed. Used part WPW10276397
Near Rialto, CA 92376
Daniel P.
Job Details:
08/14/2018
WHIRLPOOL REFRIGERATOR WRB322DMCWOO
Refrigerator icemaker is not working found failed icemaker motor replaced icemaker verified fill and icemaker motor cycling all ok call complete. Installed part w10884390
Near San Bernardino, CA 92411
Daniel P.
Job Details:
08/14/2018
WHIRLPOOL RANGE WFG505M0BW2
Range oven light just hanging found broken bulb in the socket replace socket and bulb , tested checks ok call completed . Installed parts w10856866 socket and w10888179 bulb
Near San Bernardino, CA 92410
Daniel P.
Job Details:
08/14/2018
MAYTAG DRYER MGDC215EW2
Dryer Heating but takes too long to dry, found smash Vent behind dryer venting too long and unnecessary elbow instructed customer call completed.
Near Moreno Valley, CA 92551
Daniel P.
Job Details:
08/14/2018
maytag washer MVWX655DW0
Washer won’t spin , found worn basket hub replaced hub , tested and recalibrated all ok call completed. Installed hub part # W10528947
Near Moreno Valley, CA 92557
Daniel P.
Job Details:
08/14/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM13
Refrigerator not cooling icemaker not working , found icemaker operational and bin full at time of service , found condenser fan motor not running , customer had new motor, Job Cmpltd
Near Moreno Valley, CA 92553
Daniel P.
Job Details:
08/14/2018
WHIRLPOOL REFRIGERATOR WRT311FZDW00
Refrigerator fresh food section not cooling properly freezer icing up, found return and supply air ducts iced up , deiced and heat treated door gasket, verified no air leaks all ok call completed.; Job Cmpltd.
Near Moreno Valley, CA 92553
Daniel P.
Job Details:
08/14/2018
Near Perris, CA 92570
Kevin
Job Details:
08/14/2018
whirlpool dryer LGR8648PW0
Whirlpool dryer Unit not heating. I found voltage to gas coils but coils not opening up. Failed gas coils. Removed and replaced gas coils. Tested unit. All tests good. used 279834 (2 COIL GAS VALVE SET)
Near Riverside, CA 92509
Kevin
Job Details:
08/14/2018
whirlpool refrigerator GC3JHAXTB01
Ice not dispensing. I found failed auger motor and seized auger shaft. Voltage to auger motor. Removed and replaced motor and shaft. Tested unit. All tests good.
Near Riverside, CA 92509
Kevin
Job Details:
08/14/2018
maytag washer MVWB765FC2
Unit not draining. I tipped unit back to check for voltage at pump and found wire connector not inserted all the way into pump. I checked for voltage and had 120v. I plugged connector in all the way and tested unit. All tests normal. ; Job Cmpltd.
Near Fontana, CA 92336
Kevin
Job Details:
08/14/2018
maytag dishwasher MDB4949SDE0
Door slamming down and unit leaking out door. I found broken door springs and cables causing door to slam down. I found worn door seal and a lot of suds in unit. I told customer to pick up some dishwasher cleaner and I will order door seal. Ordering parts. ; ordrng 2 8194001 (mount,door balance)s and 1 W10300924V (door seal) and 2 WP8270020 (spring)s,Removed and replaced springs, door balance, and tub seal. Tested unit. All tests good
Near Fontana, CA 92336
Kevin
Job Details:
08/14/2018
whirlpool dryer WGD4815EW2
Unit making loud noise during cycle. I found blower wheel slightly rubbing on vent duct during operation. I corrected vent duct location to stop rubbing. Tested unit. All tests good
Near Rancho Cucamonga, CA 91730
Daniel P.
Job Details:
08/14/2018
kitchenaid refrigerator KRFC704FPS00
Ice clumping up and leaking into ice bin , Found icemaker and water inlet not lined up properly , allowing for water to splash over and leak into Bin and ice compartment removed and re-seated icemaker tested twice no more leaks call completed.
Near Ontario, CA 91762
Daniel P.
Job Details:
08/14/2018
whirlpool refrigerator WRF993FIFM00
Refrigerator not making ice , ran both icemakers in diagnostics both passed , checked for avg temps in frz comp 14 deg and ff compartment 44 deg , tested all fans all ok tested compressor, found compressor working properly, found rear panel bent from being pushed too far against wall , wall was hot , due to clearance issues refrigerator cannot run efficiently and causing poor cooling and can potentially cause long term damage called Whlp tech line for support, confirmed clearance issue needs to be corrected before any further diagnostics. Also customer air conditioner that cools kitchen causing hi ambient temps.
Near Fontana, CA 92335
Daniel P.
Job Details:
08/14/2018
whirlpool refrigerator WRX735SDBM00
Refrigerator icemaker stopped making ice found icemaker motor defective replace icemaker assembly tested checks OK call completed.; used 1 W10882923 (ICEMAKER)
Near Fontana, CA 92335
Daniel P.
Job Details:
08/14/2018
maytag washer MVWX655DW1
Customer complaint washer is not completing cycles found f9e1 error and f0e2 errors , washer draining properly and no obstruction in pressure hose or dome , needs main control will order ; ordrng 1 W11116590 (cntrl-elec), replaced main control tested checks ok
Near Grand Terrace, CA 92313
Daniel P.
Job Details:
08/14/2018
maytag dishwasher MDBH979SAM1
dishwasher is not completing cycles found f10e1 error failed circuit to disp checked wiring and wax motor on dispenser both ok , but door hanging up needs main control and dispenser, replaced main control and dispenser tested checks ok call completed. used 1 W10486463 (electronic control) and 1 WPW10304407 (dispenser)
Near Redlands, CA 92374
Daniel P.
Job Details:
08/14/2018
maytag dryer MGDC200XW4
unit will not heat and timer stops mid cycle. Found failed timer is causing both. Ordering timer; ordrng 1 W11043385 Replaced timer verified timer now advancing found loud coils during heat , replaced weak coils retested all ok call completed.; used 1 279834 (2 COIL GAS VALVE SET)
Near Redlands, CA 92373
Daniel P.
Job Details:
08/14/2018
whirlpool washer WTW8500DC0
washer error code f5e3 code found defective door latch , replaced and tested all ok. call completed. Used latch part # w10810403
Near Rialto, CA 92377
Tyler
Job Details:
08/14/2018
kitchenaid refrigerator KSF26C4XYB03
Refrigerator stopped cooling when I arrive refrigerator was unplugged plugged refrigerator back in came back out refrigerator is now working whatever problem was is reset customer to monitor to see if the refrigerator shut off again customer will call back in. All works get it this time.
Near Upland, CA 91784
Tyler
Job Details:
08/14/2018
KITCHENAID REFRIGERATOR KSSC36QTS08
Refrigerator not cooling properly, customers states freezer got up to 14 deg and fridge 44, stated divider extremely hot and area around front cover really hot , needs condenser fan motor kit as per technical service pointer r4317426. Removed and replaced fan motor W10181323. Tested all works good at this time.
Near Upland, CA 91786
Tyler
Job Details:
08/14/2018
whirlpool range WFG540H0ES0
Self clean not working. Found customer used easy off with clean cycle and damaged lower cover. Cover is not covered under warranty. Tested self clean with water all works good at this time. Calibrated temps all works good.
Near Ontario, CA 91764
Tyler
Job Details:
08/14/2018
wihrlpool refrigerator WRS325FDAM04
filter door will not stay closed. Ordering filter housing not in stock.; ordrng 1 W10862461 (housing), filter housing door will not close. Removed and replaced filter housing. All works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
08/14/2018
KITCHENAID MICROWAVE KEMS378SSS00
oven is displaying a F6E0 error code. Per tech sheet ordering oven user interface in stock.; ordrng 1 WPW10312206 (cntrl-elec), error code. Per tech sheet replacing both controls together. Warranty out oven control and customer to pay for microwave control.; ordrng 1 WPW10312206 (cntrl-elec) and 1 WPW10460454 (cntrl-elec),error code came back. Per tech sheet removed and replaced microwave user interface. Tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
08/14/2018
kitchenaid refrigerator KSSC42QVS10
unit is not cooling as well in the refer compartment. Ran through diagnostics thermistor is within range and diffuser opens and closes. Freezer is cooling just fine. Advised customer to try and defrost unit for 36 hours and see if temps go back to normal if not then we can go from there.
Near Azusa, CA 91702
Isidore
Job Details:
08/14/2018
maytag washer MVWX655DW1
Ran diagnostics. Had f2e1, f9e1, f8e5 error codes. Found worn drain pump. Replaced drain motor. Corrected reversed hoses. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete.; used 1 W10876600 (PUMP-WATER)
Near Monterey Park, CA 91754
Stephen
Job Details:
08/14/2018
kitchenaid refrigerator KRFF302ESS01
Found power to ice maker- won’t run (crankscraft ). Replaced ice maker kit W10884390. Cycled ice maker. Filling& cycling ok. Cleaned condenser. Complete.
Near Monterey Park, CA 91755
Stephen
Job Details:
08/14/2018
kitchenaid refrigerator KSCS25INSS00
Ran diagnostics. Compressor not running. Found power to inverter board. Compressor OHMs out ok. Customer declined repair. Will buy new one. Complete.
Near La Puente, CA 91746
Isidore
Job Details:
08/14/2018
maytag washer MVWX655DW1
Ran diagnostics. No error codes found. Ran calibration, auto test cycle- passed. Instructed customer to NOT use normal cycle. Use deep water, bulky, or power wash for best results. Advised customer not to wash rugs, carpets, comforters, large bedding. Washer is working as designed.
Near La Puente, CA 91746
Stephen
Job Details:
08/14/2018
whirlpool dryer WGD92HEFW0
Found control shuts off even on timed dry setting prematurely. Needs control; ordrng 1 W10875487 (cntrl-elec), Checked sensor wiring- ok. Replaced control. Tumbles, heating, control is working properly. Advised customer to have proper venting installed. Complete.
Near Victorville, CA 92392
Cesar
Job Details:
08/14/2018
whirlpool refrigerator W1TXEMFWQ04
Found failed ice maker has power will not cycle replaced ice maker 4317943. tested and all checked good ; Job completed.
Near Victorville, CA 92392
Cesar
Job Details:
08/14/2018
FRIGIDAIRE OVEN FFMV1645TS
unit not working found display counts down lights come on but no heat fans or turn table checked unit and found that upper door switch was not clipped in and when door was closed it could not make contact with switch. Fully seated switch and clipped it in unit tested good
Near Hesperia, CA 92345
Cesar
Job Details:
08/14/2018
frigidaire refrigerator FFHB2750TS3
Found fill tube for ice maker was pinched during assembly causing water to ice maker to spray out the top of ice maker housing. Straighten tube out and lined it up properly with ice maker housing all tested good
Near Apple Valley, CA 92308
Cesar
Job Details:
08/14/2018
MAYTAG WASHER MVWB835DW3
Wash machine is not completing cycles And drain pump is acting up. Ordering control board and Will use drain pump on return visit. ordrng 1 W11170706 (ELEC CNTRL ), found unit has a failed drain pump ohm open control does send power to pump replaced failed pump unit tested good.
Near Apple Valley, CA 92308
Cesar
Job Details:
08/14/2018
maytag washer MVWC555DW1
Unit is shaking checked unit found worn hub causing basket to move freely replaced hub unit tested good ; used 1 W10528947 (HUB)
Near Los Angeles, CA 90039
Francisco
Job Details:
08/14/2018
kitchenaid refrigerator KSCS25INSS00
Checked unit found loose fitting on inlet valve. Ordering part to complete job; ordrng 1 W10247725 (water valve asm), Removed and replaced part listed, tested ops no leaks and customer approves functions at this time.
Near Los Angeles, CA 90065
Francisco
Job Details:
08/14/2018
whirlpool oven MGS5770ADW
Checked unit found oven igniter glowing but not coming on. Low amp draw. Removed and replaced part listed 74007498/IGNITER tested ops unit now working as designed.
Near Los Angeles, CA 90042
Francisco
Job Details:
08/14/2018
whirlpool washer WTW5000DW
Checked unit and retrieved error code f8 e1 long fill no fill. Tested water valves on manual test code both solenoids open /close as they should. Found drain line too deep into stand pipe adjusted drain line cleared codes calibrated unit then ran a verification test cycle unit worked fine with no issues. Advised customer to not stuff drain line into stand pipe because this will cause a siphoning effect and create issues. Unit working as designed.
Near Alhambra, CA 91801
Francisco
Job Details:
08/14/2018
whirlpool microwave WMH31017AS-5
Unit is working as intended. Demonstrated use for customer to see. Spoke to Phil he recommended to install a hinge bracket if I get a recall on uniit.
Near Westlake Village, CA 91361
Aaron
Job Details:
08/14/2018
whirlpool washer WFW92HEFW0
Checked the unit found an F1 E1 code which was a power fluctuation sensed and tested the outlet and polarity good , customer had electrical work done and power was messed with then the code came up reset the unit. cleared all codes tested operations unit is working as designed now.