Local Reviews
Powered by Fluid LOCAL"Very Satisfied Customer"
William - Los Angeles, CA
Danny did a great job repairing my refrigerator!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Service was very professional and check all areas is refrigerator.
Maria - Avenal, CA
Serviceman listened to concerns of refrigerator top section that continues to freezing items in cans, eggs and milk.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Did a great job. Very nice and polite.
Kevin - Rialto, CA
Rod repaired our dishwasher and it's been running great since. He was clean and polite. Thank you.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
The dishwasher still doesn’t work
Daniel - Delano, CA
The dishwasher works for a load of dishes. Then is loses power so I got to unplug it and let it reset.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Ryan - Merced, CA
Great to work with. Thanks
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Job well done.
Valerie - Bakersfield, CA
Very knowledgeable repairman. Great with explaining how and what he did to correct the problem I was having with my oven.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Repair call for Kitchenaid electric range
Russell - Santa Clarita, CA
Joe was prompt, courteous, and very professional. He repaired our range quickly and efficiently.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great
Candy - Bakersfield, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Whirlpool Fridge
Margarita - Santa Paula, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Nicholas
Nicholas - Lancaster, CA
Excellent work
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Review tile
Mercedes - Simi Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Thank you for your help
Vicki - Riverside, CA
I want to thank you very much Rod. After finding out there was nothing wrong with the dryer you spend quality time with me helping me to understand this machine. I have followed your advise and the dryer is working well. Thanks again.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Excellent service
Frances - Hilmar, CA
Cruz was very knowledgeable of his job and did a great job. Very efficient .
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
new washing machine less than 1 mo. old had issues, James seemed to diagnose promptly & appears it's working great now.
Patti - Santa Maria, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Liz - Bakersfield, CA
Very thorough
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Geek squad service guy Matthew was early and knowledgeable
Emily - Santa Clarita, CA
Matthew had an earlier appointment which I snagged, and he installed my microwave and pointed out all the features and safety issues that I may not of read in the users manual. I really appreciate how knowledgeable he is about the products he installs.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Reasonable price, not sure about the service yet.
Sammy - Bakersfield, CA
I prefer the same service person to come out a second time. The second guy said that instead of needing a valve it was probably just a bad ice maker. However, when I told him the first guy said it was the valve, he went ahead and put new one in. Generally didn’t have a whole lot to say only that I should have ice in couple hours, which didn’t happen. 48 hrs later I only have 2 trays that dumped so there is still a problem. Called back and someone will be out again on Monday.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
excellent service
George - Fresno, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Jack
Jack - Oakdale, CA
Informative and ontime
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Repair
James - Los Angeles, CA
Great service
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Rude
Nora - Temple City, CA
Experience not a good one.
Aaron was great!
Gloria - Fillmore, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Albert
Albert - Castaic, CA
Assistance with the product by the manifactiar was great and covered the damage done to the item by the seller, Pacific Sales in Valencia. The seller mishandled the incident which they caused but it was taken care of by the representative of the Company whio responded to the buyers home to fix the issue!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great
Carin - Three Rivers, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Dianne - Fresno, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service
Khrystyne - Bakersfield, CA
My technician arrived on time and was very nice. Asked me what was the problem and went over possible reasons with me. Got the issue fixed very quickly.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Satisfied
Ivana - Fresno, CA
Quick ,efficient , timely an informative
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
great service
Darren - Kerman, CA
I have a family of 7 with no refrigerator and they were quick in repairing my fridge. Love this place.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Santos - El Monte, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Very efficient and professional
Richard - Turlock, CA
Lance did a great job. The ice dispenser works great now. He was professional, efficient and very easy to talk to.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Fantastic customer service!
Darlene - Ontario, CA
They kept in touch with me from day one and kept me informed of time of arrival, as well as calling when the technician was on his way. Caesar was very knowledgeable, personable and very efficient. His customer service was impeccable!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Bruce
Bruce - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Cynthia
Cynthia - Bakersfield, CA
It was quick service. I called on Monday and on Tuesday someone came out. The repair guy was so nice and new what he was talking about ..... very respectful.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Renee Nalbandian
Renee - Fresno, CA
David provide grate service . He is dependable knowledgeable and reliable individuals . He explained everything with details about the double oven cook top refrigerate and dishwasher .
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
Betty - Los Angeles, CA
Joe was very knowledgeable and polite. He knew exactly what the problem was and how to fix it. Hope we meet again. And he smelled good 😉
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Rachel
Arash - Santa Clarita, CA
He was wonderful!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Fantastic service
Paul - Bell Canyon, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Professional service with a great personality
Debby - Fresno, CA
Irvin always calls in advance to let me know he is on his way. Always on time and very professional. Great service.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Nice technician
Monica - Hanford, CA
The technician was nice. He showed me how to fix the problem if happened again. My only issues was when the appointment was scheduled I was told I would be the first appointment. Since the technician came 45 min after my appointment window I know that wasn’t told the truth. I think a 2 hour window waiting time is a bit long. The technician himself was great and problem fixed.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
We appreciate the clear communication
Chad - Modesto, CA
The service tech was very professional. Our concerns are with whirlpool, not the tech.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Dick
Richard - Bakersfield, CA
Fantastic service & very informative & courteous technician.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Ok
Jimmy - Apple Valley, CA
None
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service
Jill - Fresno, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Benjamin - Fresno, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Amy - Morro Bay, CA
I appreciate the information and help I received from the technician. He was kind and helpful and made the whole experience good
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Unbelievable service! Amazing
Melanie - Los Angeles, CA
Danny was amazing from the moment he walked in he made sure to be respectful and welcoming when working on our dishwasher he told us step by step what is wrong with it and even taught us more than we expected. Honestly the best person ever I would recommend a hundred times!! Please give this man a raise for his hard work and great customer service will be telling costco they picked an amazing company to work with along with amazing helpers.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Bella
Bella - Los Angeles, CA
Excellent I am very happy with this men he helped me
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Repair
David - Moreno Valley, CA
Great
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service, very friendly and professional
Lynda - Fresno, CA
I was very pleased
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Flower - Bakersfield, CA
He did an awesome job. Had a great personality and very professional.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Very professional
Clt82 - Ontario, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Very unorganized and no communication
Suzy - San Bernardino, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Jose - Bakersfield, CA
Awesome price
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Service was really good
Barbara - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Awesome Tec that Chris
Virginia - Fresno, CA
He was very professional and when I asked questions he responded politely and professional.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
knowledgeable
Urner’s- - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Judy
Judith - Modesto, CA
Cruz did a wonderful job. The service was slow in getting the part to Cruz. It was under warranty so didn’t cost anything
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service!
Noemi - Visalia, CA
Joe is such a nice guy! He’s very professional and courteous. He’s definitely an asset to your company!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Service from tech was great, scheduling was bad
Ruth - Moreno Valley, CA
Very disappointed with the scheduling part of my appointment and being given incorrect information. The tech who came out was great and very helpful in explaining things
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Good Service
Kristi - Newman, CA
I did not deal directly with Kenneth but my friend said he was very nice, professional and knowledgeable.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Shane has been to my home to work on my new Maytag washer and both times has been professional and friendly. I trust him in my home, which is importa
Debbie - Bakersfield, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service very professional
Gena Flores - Madera, CA
Kenneth was able to fix my stove that had a bad ignitor quickly I was so glad I got a fast appointment when I called very happy with his work..
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Very good service.
Warren - Santa Clarita, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Jesse - Apple Valley, CA
Very good service, with the following exceptions. The coordination between Lowes and the Appliance Repair Specialists needs better communication. The time frame promised by Lowes is not what the repair people provided. Lowes customer service needs to repeat the information given by customer. My model number was one digit off, so the repairman did not have the correct part on hand. Second visit was required. The technician was great, very thorough, and fast.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
On time, Friendly, and Efficient !
Sally - Baywood-Los Osos, CA
George was on time, friendly and efficient. Re: price I rated excellent. It was under warranty so there was no charge and there was no “not applicable” choice
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
True professional
Abraham - Montebello, CA
Service could not have been any better. Francisco is an excellent example of what every organization strives for.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service but not needed...a button was stuck.
Corman - Beverly Hills, CA
He was fine...explained to our housekeeper what to do in future.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Mark
Mark - Los Angeles, CA
Danny is extremely knowledgeable and professional
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Edward and Vivian
Ed - Bakersfield, CA
Very pleased with Dane. Very professional as well as personable!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Nice technician. Helpful & friendly.
Merryl - Beverly Hills, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service but poor communication with dispatch
Jennifer - Rosemead, CA
The technician was excellent. The only complaint I have is the dispatcher. He did not follow through to confirm visitation like he said and I had someone waiting at home for no reason
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Ignacio - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Olga - Canyon Country, CA
Great
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Knowledgeable technician
Judy - Bakersfield, CA
Our technician, Eric, was pleasant and thorough in diagnosing and repairing our refrigerator. Thank you!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Darren
Darren - Victorville, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Good Service
Phoebe - Redlands, CA
Cesar was knowledgeable, very pleasant, and gave us good advice about our appliances.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Not that happy
R - Los Angeles, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Kim
Kim - Apple Valley, CA
Darren was pleasant and knowledge. He got here on the early end of the appointment, very appreciated. It turns out the problem was the galvanized coupling someone had installed was corroded to a pin hole, so no pressure.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Cheryl
Toews - Shafter, CA
Eric was polite and friendly and did a great job!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service
Julio - Santa Maria, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Excellent service!
Amanda - Santa Clarita, CA
Randy was extremely professional, polite and called ahead of time to let me know his arrival time. He offered additional information to help maintain my appliance. I appreciated his respectful and polite attitude and would highly recommend him to anyone.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Kathy - Turlock, CA
Cruz has been to my home twice and both times he did a terrific job. He is friendly and very knowledgeable. I get great service with Cruz
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Karen
Karen - Turlock, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Dishwasher
Roger - Redlands, CA
Rod is knowledgeable and went all out to fix the problem
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Patrick was great!
Lauren - Bakersfield, CA
Patrick and I saw a lot of each other for a good 3 weeks.. until he FINALLY got the right part delivered to fix the issue with my ice maker.. he had a part that was supposed to be new but he could tell that it was used, so he said he wouldn’t put a used part on our brand new fridge.. MOST people probably would have and wouldn’t have said anything just to get the heck outta there and get the job done! But I appreciate Patrick’s honesty and pride in his work and not taking the easy way out! Patrick’s service was great and if we have any other issues with our fridge I’ll definitely request Patrick to be our guy!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Horrible experience but appreciate the apologies and service from the repair person.
Debra - Pasadena, CA
This experience with Appliance Repair was the worst experience I have had in my 33 years as a homeowner. The rude reaction I received from the phone reps and the complet lack of concern for my schedule and all the times I twisted myself into a pretzel to be home for the repair and then encountered horrible service left s very bitter taste in my mouth. I will never again purchase an extended warranty from Best Buy that is administered by “Best Buy Special Forces” or serviced by Appliance Repair. But having said all that, Naomi on the phone and Francisco who actually did the repair were both wonderful. Your customer service in other regards is horrible.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Excellent service, but extremely expensive -- way too expensive!
Helen - Los Angeles, CA
I've always used Maytag washers and dryers, but I will never buy a Maytag again. My washer was barely 2 years old and the repair was way too expensive for the part. Jose was very good, but Maytag has lost a customer in me.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
GREAT SERVICE
Naidabeth - Covina, CA
Andy was awesome, he explained everything and knew exactly how to fix the problem. very very satisified with
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Stella
Stella - Madera, CA
Great service Very professional and pleasant personality !!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Fridge door install
Curtis - Ripon, CA
Very happy with Lance’s support.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Good service
Ronald - Turlock, CA
Found the problem took care of it.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Customer
Lori - Hickman, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Outstanding and very knowledgeable about all my appliances.
Kim - Upland, CA
Tyler was kind, very informative. He took time to explain why and the why nots of my new appliances. Should I need service again I would feel very comfortable if he showed up! He is an asset to his profession and his company.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Peggy - Victorville, CA
Polite, efficient and professional.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Refrigerator repair
Wayne - Simi Valley, CA
Our technician was the best. He worked and worked until he found the problem
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Job!
Deborah - Selma, CA
Jonathan was just Wonderful! He explained things, was patient, and answered all my questions.😊
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Mr.
Rafael - Acton, CA
Very dissatisfied with your experience with my appliances. It is hard to believe that you guys are certified to work with Gaggenau as every time you have come to service any of the appliances your Techs ave no clue on what to do and are always calling someone on the phone and leave the appliance (s) worst than how they found them. Very disappointed!!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Repair Specialist was Great!
Priscilla - Firebaugh, CA
Overall, the repair specialist was very professional and we are satisfied with the repairs made to our washer; however, it took over two weeks to complete the repairs. Scheduling was restrictive and limited resulting in delays.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Friendly specialist
Phuong - Temple City, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great, quick service, nice and friendly
Fayyaz - Madera, CA
He was a nice guy and came and quickly fixed the door to complete satisfaction. Thank you for everything.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Exceptional service
Julie - Coarsegold, CA
Everything about the service was outstanding. I would highly recommend
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service and very competent Service Tech
Paul - Glendora, CA
Andy was great, quick and efficient and just a very nice person, and did a great job!!!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service, Great customer service! Lance is a great technician! He took the time to explain the problem. He great asset to your company!
Anne - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Washer service
Carl - Los Angeles, CA
Izzy did a very nice job.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
glen
Glen - Clovis, CA
very pisitivr
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Quick Accurate Service
Wendy - Madera, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Maria - Lancaster, CA
He explain every step of the inspection clearly. Also gave me helpful information for both appliances . Also more information on maintenance.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Leslie - Agoura Hills, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Francisco was the best repair professional we have ever had to diagnose our appliance problem
Leoni - Altadena, CA
Again, we were so very pleased with Francisco and also the telephone representatives that we spoke to prior and after our experience.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Robert
Robert - Yucaipa, CA
Very efficient
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Greta serice
Brittany - Oakdale, CA
Extreme, supreme and efficiency
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Administration
Flor - Hanford, CA
Great
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Andy was the best......
Frank - West Covina, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Excellent service from Francisco S.
Benjamin - Pasadena, CA
Francisco was determined to repair a very unusual water leak in our year old Kitchen Aid fridge. He even went to a nearby hdw. store to purchase a part he didn’t have in his truck. We will always request him when contacting American Appliance Specialists
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Refrigerator
Scott - Ventura, CA
I like Aaron. He’s got good service skills. I did not like that the first PRT that was sent to Aaron was used and damaged. I did not like that the part he replaced didn’t fix the problem and as a result I had to start the process over with a whole new claim from the warranty company. When I called in the lady told me that I have to go through the whole claim process again for every part that needs to be replaced. I have taken 3 days off at this point for 1 part to be replaced. Still no improvement. Here’s hoping the 2nd part fixes it so I don’t have to file a third or fourth claim for the problem to get fixed.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great experience
Maria - Agoura Hills, CA
Jesus was great!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great manners and service
Mark - Tehachapi, CA
Patrick was very polite, while completely knowledgeable and capable of doing our repair with ease.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
very helpful technician
Alma - Perris, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Randall - South Pasadena, CA
Repair specialist was very thorough in diagnosing problem. Problem was resolved.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service!
Nicole - Port Hueneme, CA
Hector the technician is really great. He’s been to our place 3 times now, and has always been on time. He is also very knowledgeable. He figured out what was wrong and even though I’m sure we got a lemon for dryer he’s managed to fix Jr everything!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Lam
Ngoc - Baldwin Park, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Fantastic service
Carolyn - Hanford, CA
Friendly serviceman who was very knowledgeable. Quick repair!!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service!
Noemi - Visalia, CA
Joe is such a great guy! He’s very friendly and he provided the best customer service. He is definitely an asset to your company!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent service!
Andrew - Thousand Oaks, CA
Mr. Zuleta was efficient and knowledgeable. He answered our many questions. We are completely satisfied and would definitely call him again.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Larry
Larry - Palmdale, CA
John was forthright in what needed to be repaired and what it would take to complete the work. I liked the way that John explained what was the cause of my washing machines fail and what Maytag was doing to correct the problem. Even though it took some time to get my washing machine repaired, I'm still happy with my purchase. This is the first time a Maytag product had been in need of a repair, as I have a Maytag range and a dishwasher that have served me well. All in all I'm more than satisfied with the service I received. John communicates well and does his work guickly. Thank you, John
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Very nice and quick services
Mary - Simi Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
6 days to replace a cooling fan on my refrigerator!
Roberta - Apple Valley, CA
Reported the problem with our refrigerator on Sat. Service tech was scheduled for the following Monday between 8am-noon. Service tech didn't show up until 5pm. Didn't have the part to fix the problem and had to order it. Part wouldn't arrive until Weds, and rescheduled for Thurs between 8:30-9am. Service tech shows up Thurs at 12:30pm because service center appoints that time. This is a refrigerator and with food being an issue, it should take priority over dishwashers, ovens, washing machines/dryers and microwaves. Service tech Darren was great, he was just following his instructions. Why can't common sense be used to make these adjustments? We lost all the food that was in the freezer and most of the food in the other side.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Glomelyn - Delano, CA
Good job
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
John - Rosamond, CA
Wonderful experience. He took the pain out of the service.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Dina
Dina - San Luis Obispo, CA
George was great- fast and efficient. He was also professional and offered suggestions. He seemed to be mindful of the fact that I am pretty uptight and concerned about my appliances getting scratched.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Wonderful repair man
Joanne - Beverly Hills, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Technician so helpful
Rebecca - Ojai, CA
Technician spent a great deal of time showing me how to use the washer. So helpful! The changes in cycle function, choosing water levels and amount of soap necessary has completely changed with the energy efficient appliances. Clothes have to be washed in a different way now.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Stephanie
Stephanie - Arroyo Grande, CA
Great job !
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
***********
Charles - Bakersfield, CA
THE SERVICE ERIC PROVIDED WAS OUTSTANDING. HE KNEW HIS BUSINESS AND DID IT RAPIDLY AND PROFESSIONALLY. HIS PERSONAL PRESENCE WAS EXTREMELY POSITIVE AND FULL OF CONFIDENCE. ERIC IS AN OUTSTANDING REPRESENTATIVE OF YOUR COMPANY. CONGRATULATIONS ON SUCH A GREAT SELECTION.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Awesome Representative
Hassan - Clovis, CA
I was so happy after all the hard work Chris put into fixing my appliance. It surprised me how knowledgeable he was about the appliance he knew exactly where to start to diagnose the problem and fix it! Definitely will be calling Appliance Repair Specalists on any of my future appliances and recommend them to friends, families, and neighbors! Thank You Chris!!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Bill
William - Rosamond, CA
Excellent
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
The service was great hope to get the same person next time Cesar very nice person thanks for the good work
Dexter - San Bernardino, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Vickie
Vickie - Los Angeles, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Professional Service
Carole - Los Angeles, CA
Good
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Luvia
Luvia - Rialto, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
Avalon - Calabasas, CA
Izzy always provides great service.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Antonio Cailan
Antonio Cailan - San Marino, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Service great man very polite
Phyllis - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Laura
Laura - Santa Clarita, CA
The technician was fantastic just wish I had known that the appliance was gonna be so particular before purchasing. Kinda loved my old crappy whirlpool better it didn’t need so much caressing
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Amazing service
Deborah - Upland, CA
Tyler was awesome!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Remhead - Santa Maria, CA
Was early and fixed refrigerator quickly.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Paver
Michael - Farmersville, CA
He had the magic touch. He turned it on and it worked
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Awesome
Christine - Oakdale, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Fantastic service
Victor - San Bernardino, CA
Good
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Review
Marilyn - Clovis, CA
I appreciate that the issue was explained in detail to my renter. Even though it was a user error vs mechanical problem, she understood and now knows how to prevent that from happening in the future.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service
Michael - Apple Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Experience
Jennifer - Santa Clarita, CA
Excellent Communication! Welcome change from the usual at best average experience with others. Raymond was on time, cleaned up when he was done and the work was correct. Would def use them again!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Unhappy, Insulted!
Eric - Modesto, CA
While I was not present during this service call, my Wife was extremely unhappy with the attitude and lack of respect she received from the Tech. He talked down to her, and talked to her as though she was mentally disabled, She Is Not! My wife is 68 years old and a little hard of hearing, not Stupid! I was disappointed that he did not leave a detailed statement about the work performed, he seem to blame a clogged vent, but my daughter and wife both said the amount of lint he pulled out was normal or less. And after clearing the vent it took another 20 to 30 mins to get the machine working. The machine is only 3 months old and it stopped working, that should not happen. But the fact that this Tech treated my wife that way is extremely rude and not right! I would think your company would have better training, on how to talk to and treat people!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Owner
Carl - Pasadena, CA
Great service. Polite and knowledgeable.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Donna
Donna - Arroyo Grande, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service efficient service
City Place Apartmenst - Pasadena, CA
Francisco Sandoval did a great job he was great
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
It was warranty work.
Lynne - Lompoc, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Armand Jaramillo
Armando - Madera, CA
He was very experienced, knowledgeable and respectful! Pleased with his customer service
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great
Susan - Denair, CA
Cruz the technician was professional, reliable and knowledgeable. The service center folks were very courteous and kind.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Julie - Tulare, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Homemaker
Dorthy - Fresno, CA
Excellent
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Steve
Livia - Santa Maria, CA
Great service
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
great service
David - Oak Park, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service. Very prompt
Vani - Altadena, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
D
Dorothy - Thousand Oaks, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Rica - Hesperia, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service
Vivian - Riverside, CA
Kevin was great. Extremely punctual, professional, and knowledgeable. We will definitely request him next time if we need it.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent Service
Arthur - Santa Maria, CA
Best ever
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very Pleased
Bill - Los Angeles, CA
Not only did have have excellent knowledge of the product he has very good people skills.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Service
David - Thousand Oaks, CA
The repair specialist Jesus did a great job and explained the repair in a way that we can understand
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Intelligent diagnoses, quick repair, professional customer care
Tim - Riverside, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service
Robert - Arcadia, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Dishwasher leaking
Mary - Coalinga, CA
Nice repairman but I need to call my dishwasher is still leaking
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Patience - Burbank, CA
Joe was great. He took the time to fix the problem. He is a professional. Great job!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Leslianne
Leslianne - Glendora, CA
Andy was very polite, professional. and clean. The issue was seemed to be determined and resolved quickly. The appliance was under warranty, and no cost to me.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Terri - Stevenson Ranch, CA
Was here when promised, professional, quick service.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Second time is a charm.
Robert - Springville, CA
Because our appliance was up Hwy 190, we had to deliver our heavy BUILT IN STOVE to your facility in Bakersfield. Two hours away, four hours total time. We dropped it off the FIRST time and then PiCKED IT UP, four hours total time, installed it ourselves to find that although the digital display lit up, it did not heat up all. The best this company could do was fix it, free of cost, however, we had to uninstall it, put this heavy appliance in the truck, drive four hours total BACK to Bakersfield, wait for it, then drive it back home and install it again. It now works. Under these circumstances, the right thing for this company to do would be for them to offer to drive to our place, and fix the oven properly. They did not offer. In my opinion, this is very BAD customer service, seeing that it was at the complete fault of this company. This was a huge imposition. Appliance Repair Specialist, while very apologetic, failed miserably to make this unfortunate occurrence right. For this, I cannot give them a positive recommendation. You FAILED, Appliance Repair Specialist, FAILED MISERABLY.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Joe is a very polite and intelligent tech. Did a great job and was very careful! Thanks for all the work
Barbara - Los Angeles, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Mason - Hanford, CA
Always good service, explains what’s wrong and what is being done clearly, fast response time, would definitely recommend Enrique & this company to family & friends
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very professional & courteous
Stephanie - Bakersfield, CA
When Joe arrived to my home for appt, he was nothing more than apologetic for the late afternoon appt. He was very prompt & explained everything about what he was doing. He’s definitely a well experienced employee who takes pride in his work & puts the Customer First.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
P
Skeels - Bakersfield, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Richard
Richard - Apple Valley, CA
He showed up in the appointed time frame given. He was very professional and courteous
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Fast service and great price.
Susan - Castaic, CA
Worth waiting for.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Chris - Wofford Heights, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Egbert
Egbert - Fontana, CA
Service was excellent and professional
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Experience and perfect service provider
Rogelio - Lemoore, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Nice and competent repair man
Jennifer - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Service visit
Gloria - Moreno Valley, CA
Kevin the repair technician showed up on time...I explained my concern....he checked out the refrigerator and thoroughly explained why it happened. (It was oozing(glue)from the freezer seam)
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Fantastic Service
Sharon - Thousand Oaks, CA
I received follow-up calls and prompt service. The repairman was highly knowledgeable, polite and friendly.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Range repair
Elaine - Hanford, CA
Prompt, communicated arrival time, clean, neat and gracious
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Awesome
James - Somis, CA
Good experience, great information
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Awesome
George - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Steve - Bakersfield, CA
Good job
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Anna
Janusz - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Awesome service
Zoheb - Fresno, CA
Was very professional and courteous.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service!
Lisa - Santa Clarita, CA
Mike was friendly, informative, and efficient. communicated well and was very professional.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Good customer service, poor repairs still having issues with the Dishwasher
Edgar - Riverside, CA
Poor repairs
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Appliance Satisfaction
Daniel - Fillmore, CA
Yes, it was great service for an awesome price!! There are many "experts" out there that are overcharging their customers! Thank you for your reasonable rates and SERVICE!! Daniel
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great
Jaine - Fresno, CA
He did a great job with my refrigerator thanks.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service, very knowledgeable
Stacy - Fresno, CA
Chris is very professional, very knowledgeable about the product and service, and customer service oriented. He is punctual, reliable, and his work is high quality. I would recommend Chris.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Needs more work- cx claim unit is cooling intermittently, found ff temp to be @ 40 degrees and fc temp to be @ 3° ice maker has been producing ice in both compartments, this sound like a Electronic issue. Ordering parts for unit. ; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (PANEL CNTRL ELEC. )"
Jim S.
LAUNDRY MAYTAG MVWB835DW3 Replaced control board and user interface
J.E. T.
WASHER MAYTAG MVWC565FW0 Cycled unit and found belt came off with reposition and secured belt washer working properly. Job complete.Attempted to collect service call But was unsuccessful due to poor signal. Please contact customer and run service call payment.
James M.
DRYER WHIRLPOOL WGD9470WW2 Opened unit and removed old belt pieces. Unit FULL of lint. Used vacuum to clean out unit and installed new belt. Reassembled unit and tested. Unit now working as intended.
Cruz B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Needs more work- defrost issue- found a defrost issue in ff compartment causing poor cooling and no ice production, need to order parts for unit. Freezer compartment is cooling fine at this time. Allow 1.5 hrs for repair. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec)"
Erick S.
REFRIGERATOR BO KITCHEN AID KRFF507ESS "Installed new parts on unit, retested it and it passed all tests with no faults. Job complete"
Cruz B.
WASHER WHIRLPOOL WTW7500GC2 "Need more work - error code f8-e1 long fill, valve failure no water coming into wash basket only issue, ordering part for unit. ; ordrng 1 W11165546 (valve)"
Tom R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed Drain Tube, ran water through, check okay. No damage to unit or home from tech, job complete."
John B.
WASHER MAYTAG MVWB765FC3 "F5E1, F2E1, F3E2, F0E4, codes. The washer would not start for the customer, the washer has a faulty lid latch. Ordering the part I need. The washer has a contract on it.; ordrng 1 W10861642 (latch)"
Joe M.
WASHER WHIRLPOOL WFC7500VW0 Replaced switch and latch. Tested unit. Job complete
John B.
REFRIGERATOR KITCHENAID KRFC302ESS00 "The icemaker is leaking, causing a block of ice in the bin. The slide for the icemaker drawer is stuck. The door on the left-hand side does not open properly or close properly. What are the parts that I need.; ordrng 1 W10886931 (icemaker) and 1 W11177238 (rail-mulln) and 2 WPW10170835 (glide)s"
John B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Frost buildup inside the freezer, realigned the freezer door properly so it will close. The eggs in liquid or freezing inside the refrigerator section. Ordering the parts that I need.; ordrng 1 W10316760 (thermistor) and 1 W11089236 (cntrl-elec) and 1 W11236851 (diffuser)"
Joe M.
ICEMAKER WHIRLPOOL KUID508ESS1 Replaced recirculating pump job complete
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the ice maker stopped working. Checked error code and found F5 error code. Ordering ice maker.; ordrng 1 W11294907 (icemaker)
Perion R.
LAUNDRY WHIRLPOOL MVWB835DW0 Customer says unit is working fine now but wanted it checked out because they had noticed it making a weird noise then stopping mid way through a cycle. Found an error code for an over load meaning the unit max capacity was exceeded down motor couldn’t spin properly. Ran various test and unit is working properly.
Dane K.
WASHER WHIRLPOOL NTW4516FW3 Found unit with been suspension rod and bad drain pump. Unit needs suspension and pump; ordrng 1 W10780045 (suspension) and 1 W10919003 (pump-water)
Steven W.
ICEMAKER JENN-AIR JIM158XYRS0 "Found on/ off and max ice blinking( harvest failure ). Per service pointer # W10747218 needs water level sensor ( defaulting to time fill ); ordrng 1 W11126268 (PUMP HARNESS W/ EVAPORATOR THERMISTOR ) and 1 WPW10485962 (WATER LEVEL SENSOR ) and 1 WPW10511923 (BIN SENSOR)"
Tyler F.
OVEN KITCHEN AID KOCE500ESS09 Customer stated that light stays on in microwave if door is not shut all the way. Showed customer that door needs to be closed harder. All works good at this time.
Steven W.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced warped RC drip pan, fan/ harness/ thermistor, and support per service pointer # W11092686F. Secured thermistor with foil tape and zip tie.Special project # s16360 labor only.Ran diagnostics. Fans and compressor are working properly at this time. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food, 3 days for ice. Complete."
Steven W.
DRYER - GAS WHIRLPOOL WGD4815EW2 Knocking sound. Found metal object stuck in front felt bearing. Removed object. Tumbling and heating properly at this time. Complete.
James M.
DRYER MAYTAG MGDC215EW2 "Found unit with timer shaft broken. Need new timer. Ordering new timer, will return when parts arrive ; ordrng 1 WPW10185981 (timer)"
James M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Unit is dripping from dispenser and ice forming on motor. Ordering new valve inlet and bracket. Will return when parts arrive. ; ordrng 1 WPW10179146 (valve-inlt)
James M.
WASHER MAYTAG MVWC555DW Installed new board and unit powered up no problems. No water available to hook into unit. Customer aware. Unit complete.
James M.
STOVE WHIRLPOOL WFG505M0BS3 Replaced manifold and knob. Tested unit. Unit now working as intended and customer approves functions at this time.
Raymond H.
FREEZER WHIRLPOOL WRX986SIHZ00 "Registering unit. Upon arrival cx has led shorted in RC and FC, ice maker siezed with lost home position, also needs main UI and board.; ordrng 1 W11294907 (icemaker)"
Raymond H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed clip and stop. Need tine row retainer.; ordrng 1 W10671902 (retainer)
Patrick C.
REFRIGERATOR KITCHENAID KRSC503ESS Found the units ice maker popped out of place. Reinstalled tested unit. All ops checked good
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed agitator and I tested unit. Unit is working properly
Kevin M.
REFIRGERATOR KITCHENAID KRFC302ESS00 Unit not making ice. I found ice maker just cycling over and over without calling for water. Failed ice maker causing issue. Ordering part. ; 1 W10886931 (icemaker)
Kenneth M.
WASHER MAYTAG MVWC465HW2 Installdd splutch and belt. Tested unit. Unit is now wotking properly
Kenneth M.
WASHER MAYTAG MVWB865GW0 Unit not washing or filling properly. Water temp inlet fault. Replaced water valve and tested unit. Unit is now working properly.
Raymond H.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Upon arrival cx states fc is spiking to 30 F. Unit sticking in defrost. Cx also states rc has water build up under pantry. Need to Check rc p trap, main board , UI, defrost harness..; rqstng P&A on 1 W10878993 (cntrl-elec) and 1 WPW10514110 (motor evaporator) and 1 WPW10514110 (motor evaporator)"
Kenneth M.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed sump assem. And tested unit. Unit is now working properly. Customer approves function at this time.
Raymond H.
DRYER MAYTAG MLG24PRAWW3 " Upon arrival cx states unit not starting lower dryer. Tested belt switch, door switch, bypassed both, unit just displays select cycle, after choosing cycle, unit shows 0 minutes and does nothing. Per tech sheet AA1 connector needs to be removed, couldn’t locate AA1 on board or in UI area. Need to call tech line."
Kenneth M.
WASHER WHIRLPOOL WTW5000DW3 Installed belt and drain. Tested unit. Unit us now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed module and tested. Unit is working properly
Kenneth M.
WASHER MAYTAG MVWB765FW0 Installed rotor and the suspension. Tested unit. Unit is now working properly
Tyler F.
REFRIGERATOR KITCHENAID KRFF507HPS01 Customer stated that the unit is not making ice. Found error code for ice maker temps. Ordering ice maker not in stock.; ordrng 1 W11294907 (icemaker)
Cruz B.
WASHER WHIRLPOOL WTW4816FW2 "Fixed- installed all new parts (agitator, motor, dispenser assembly) calibration test pass, auto test pass, no codes, no leaks, the appliance is working as designed. Cx ok repair."
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "Fixed- installed all new parts (wash plate, cam, gear case, actuator, suspension, belt) calibration test pass, auto test pass, no codes, no leaks, the appliance is working as designed, cx ok repair."
Francisco S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Checked unit found fc at 25 degrees. No frost build up on RC or FC. Suspect sealed system problem leak or inefficient compressor. Also found dim lights/segments on ui control. Cx will contact whirlpool.
Cruz B.
COOK TOP KITCHEN AID KCED600GBL "Complete- found the cooktop to be dead due to melt wires inside junction box look at pictures, informed cx to call a qualified license electrician, cx ok repair"
Cruz B.
REFRIGERATOR WHIRLPOOL URB551WNGZ "Fixed- installed new part ( cntrl elec) the appliance turned on and has begun cooling, allow 12-24 hrs for temps to normalize, cx ok repair."
Randy C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found unit not cooling leaking Freon through evap. Needs sealed system repair ; 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10507886 (compressor)
Randy C.
DISHWASHER KITCHENAID KDFE204EBL0 Removed and replaced now working. No leaks working as designed.
Randy C.
REFRIGERATOR KITCHENAID KBFN506ESS01 Removed and replaced parts. Now working as designed job complete
Isidore A.
MICROWAVE KITCHENAID KEMC308KSS0 Torsion spring WP4452395(57.71) left side and WP4452396 (57.89)right side. Parts ordered; rqstng P&A on 1 WP4452395 (spring LH 57.89) and 1 WP4452396 (spring RH 57.71)
John B.
REFRIGERATOR WHIRLPOOL KSSC42FKS00 "The customer put a loaf of bread, near the icemaker ,Water flowed from the icemaker down to the bottom of the freezer section where there was a block of ice, defrosted the block of ice in, the refrigerator tested good."
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated that the light in the freezer is out. Removed and replaced led module and set temps to correct temps. Tested all works good at this time.; used 1 W10695459 (MODULE) from stock
Randy C.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04 Found not cooling. Thermostat not reading temps properly in fridge. Harness corroded. Needs multiple parts. ; rqstng P&A on 1 W10667067 (harns-wire) and 1 WPW10151374 (air damper) and 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)
Tyler F.
REFRIGERATOR KITCHENAID KBFN402ESS02 Customer stated that the top lights and freezer lights are out. Found bad led module in freezer. Removed and replaced tested all works good at this time.; used 1 W10695459 (MODULE) from stock
Raymond H.
RANGE JENN-AIR SVD48600P "Ned 2 hinges, only one sent.; ordrng 1 WP71003353 (hinge- doo)"
Dane K.
WASHER MAYTAG MHW8630HW0 Found service pointer for the issue. Unjt had an F0E2 code. Ordering parts ; ordrng 1 W11322884 (cntrl-elec)
Tyler F.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer stated that the unit looses power then customer has to reset power. Also measured fill not working. Removed and replaced controls tested all works good at this time.
Tyler F.
WASHER MAYTAG MHW5630HW0 Customer stated that the unit will not spin out the king comforter and leaks. Explained to customer that the kings are too big for unit and is pushing on door causing leak. All works good at this time. Clean door boot holes to drain water back to tub.
Dane K.
WASHER MAYTAG MHW5500FW Upon arrival the clothes were wet at the end of the cycle and not all the buttons on the user interface would respond. Found service pointer about wet clothes at end of cycle and all the buttons were responding when I tried them on the user interface. Unit needs new user interface and new main control board; rqstng P&A on 1 W10911042 (panel-cntl) and 1 W11201285 (cntrl-elec)
Joe M.
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced door job complete
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Pana rival the jazz board was dead. Unit needs new jazz board; ordrng 1 WPW10503278 (refer elect cont brd)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit frosting in middle top of freezer. I found door gasket not sealing all the way in middle of freezer door. I heat treated door gasket to seal. All tests good.
Patrick C.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 No cool in fridge. Needs control and cover ; ordrng 1 W10687090 (cntrl-elec) and 1 W10889841 (cover-evap)
Kevin M.
REFRIGERATOR KITCHENAID KRFC300EBS00 Removed and replaced left and right side slides. Tested unit. All tests good.
Steven W.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "RC not cooling. Found evaporator motor not running, drain completely iced up.Replaced evaporator motor. Deiced drain, diffuser, and return air. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete."
Isidore A.
DRYER WHIRLPOOL WHD3090GW0 "Found base was damage at level leg not deemed safe, as this is being stacked. Dryer base W11095574 reordered; ordrng 1 W11095574 (base)"
Dane K.
DRYER MAYTAG MDG2600BWW Unit had a bad timer. Timer is discontinued
Hector Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced: Slide (2)X(W11265130), Gear (12002497) and Refrigerator Cam Closer. Tested ok."
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 "Unit had defrosted, ice maker not working and user interface is not responsive. I found failed user interface and smells burnt indicating a short. Need to replace interface and main control to correct issue. Ordering parts. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)"
Raymond H.
RANGE WHIRLPOOL WFG550S0HZ1 "Upon arrival cx states unit is getting hot on cooktop when oven is on. This is normal, vent from oven comes out under UI. Instructed cx on proper use and care, unit functions as designed."
John B.
DISHWASHER MAYTAG MDB8959SKB0 " I had to detach the plumbing, the drain line. To pull the dishwasher out to replace the failed drain pump. The dishwasher tested good at this time."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Removed and replaced thermistor, main control and user interface. Made sure thermistor was in correct location. All tests good."
Hector Z.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Replaced: Damper Control (WPW10594329) and refrigerator Closer Cam (WP12028505AP)X(2). Tested ok. Also I found damage freezer light switch. Ordered Light Switch (W11396033) and rescheduled.; ordrng 1 W11396033 (FREEZER LIGHT SWITCH )
Steven W.
WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics. Had f8e1 error code. Cleared error code. Found pressure tube off control. Reinstalled pressure tube onto control. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Complete."
Raymond H.
DRYER AMANA NGD4655EW2 "Upon arrival unit not spinning, belt broke. Installed dryer repair kit. Tested, unit functions as designed.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Joe M.
DRYER WHIRLPOOL n/a "46.3221.1060.33Unit needs two Lilly’s and a belt; ordrng 1 279640 (pulley,idler) and 1 W10837625 (motor pulley) and 1 WPW10112954 (belt)"
Joe M.
WASHER WHIRLPOOL WFW5620HW0 Unit is leaking from the dispenser. Unit needs new dispenser. Ordering part.; ordrng 1 W11319991 (cntrl-elec)
Tyler F.
MICROWAVE KITCHENAID KMBP107ESS03 Customer stated that when unit was delivered badge was crooked. Removed and replaced badge tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the light in the freezer is out. Removed and replaced led module tested all works good at this time. Liner around light was cracked from whoever did last repair customer aware.; used 1 W10695459 (MODULE) from stock
Kevin M.
DRYER WHIRLPOOL LGB6000KQ1 Used coils,5 unit taking a long time to dry. I tested unit and found coils failing mid cycle. Removed and replaced gas coils. Tested unit. All tests good.
Francisco S.
WASHER MAYTAG MHW6630HW0 "Checked unit found start key not working. Removed power, removed console re seated connectors and re tested unit now working as intended. No error codes."
Francisco S.
WASHER AMANA NTW4630YQ0 Found unit in emergency pump out mode. Allowed it to finish. Cleared pressure tube and chamber. Calibrated and tested unit checks ok. Advised cx running cleaning cycle once a month and to use the proper amount of detergent.
Francisco S.
OVEN WHIRLPOOL CWG3600AAS13 Removed and replaced gas regulator. Tested ops no leaks found unit working as intended.
Francisco S.
OVEN WHIRLPOOL AKZM756IXL Canceled service call. We do not service this brand
Randy C.
WASHER MAYTAG MVWB955FW1 Removed and replaced parts. Now working as designed. Complete
Randy C.
DISHWASHER WHIRLPOOL WDF520PADB7 Found just installed never drained. Won’t drain. Found clogged stand pipe. Cleared now working as designed. Cx instruct on use and cleaning. Job complete.
Randy C.
LAUNDRY WHIRLPOOL WTW5000DW1 Found no issue with gearcase or any parts there. Found suspensions throwing off balance. Removed and replaced tested now as designed. Asked client to load washer in front of me. He did. Just throws clothes in middle. Doesn’t load properly. Cx instruct on use and loading. now working as designed job complete used one suspension.
Randy C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Removed and replaced diffuser now working as designed. Cx instruct on temps and airflow and not blocking vents. Job complete.
Randy C.
DISHWASHER KITCHENAID KDPM604KPS0 Removed and replaced dispenser. Now working as designed job complete.
Dane K.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit had a clogged filter. Instructed cx to change filter. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WFW9500TW01 Unlocked unit for Cx and started a load. Unit functions normal now
Isidore A.
WASHER MAYTAG MHW8630HW1 "Found door not opening, removed top panel to open door. Found pin in terminal not fully connected, removed harness connector from door latch secured and reinstalled connection to door latch. Test washer operation ok at this time, reinstalled top panel washer working at this time."
Isidore A.
WASHER WHIRLPOOL "Found F8E1 low or no water not verified, on other washer F0E1 load detected during clean operation. Customer states this machine runs without stopping not verified.On both washers customer instructed detergent setting as both washers were set at 2x and detergent use was 3-4 x so over suds was verified. Instructed customer to find model and serial numbers call customer service to see if can issue new numbers"
Isidore A.
DRYER WHIRLPOOL WGD4985EW0 "Custer states and showed video of noise, sounded like something in blower. Removed back panel and lint chute, no visible issues or blower damage. Unable to duplicate any problems at this time"
Hector Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer was concerned of intermittently not been able to make selections through the User Interface. I tested the unit and the User Interface don’t was accepting commands. Replaced a User Interface (W11239666). Tested ok.
Hector Z.
WASHER AMANA NTW4516FW3 Replaced Lower Wire Harness (W11448788). RI ran a manual and automatic diagnostic test. Tested ok.
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Unit not making ice. Checked unit out and found loose connection. Reconnected and secured. T3sted unit. All ops checked good
Kenneth M.
WASHER WHIRLPOOL MVWB865GW0 Installed gearcase and tested unit. Unit us now working properly. Customer approves function at this time.
Hector Z.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 I rechecked the refrigerator temperatures and both compartments are working as designed. Tested ok.
James M.
LAUNDRY MAYTAG MHW3505FW Replaced parts and unit is now working as intended and customer approves functions at this time.
Joe M.
STOVE WHIRLPOOL WEG750H0HZ0 Unit is not allowing you to Tuen on the oven. Entered unit into a calibration and unit began to function as designed after. Job complete.
Tyler F.
REFRIGERATOR MAYTAG MFI2570FEZ07 Customer stated that the unit is making noise and not cooling. Found fan motor is shorted out and bi metal is open. Removed and replaced fan motor kit tested all works good at this time.
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Compressor shut off as soon as it fired up ; ordrng 1 W10507884 (compressor)
James M.
WASHER MAYTAG MVWC565FW1 Rescheduled due to customer availability ; schdld next appmnt for 8/29 SAT !
James M.
WASHER WHIRLPOOL WTW5000DW2 Unit filling and draining but not stating wash on any cycle. Manual tested unit. No problems checked error and found latch error and main control fault Ordering main control board and latch. Will return when parts arrive. ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)
Enrique R.
COOKTOP KITCHENAID KICU509XBL00 "Customer concerns , induction cooktop displayed error and shut off ( not powering on ) . Voltage to cooktop , 20 amp ok . I called techline , spoke with Andy sr #7728665540 . Service pointer #w10556232a . Techline instructed to order and install cooktop module assembly . ; ordrng 1 W10857232 (module)"
Patrick C.
RESIDENTIAL REFR KITCHEN AID KRFC300ESS01 Removed and replaced the fitting. Tested unit. All ops checked good. Suggested customer to add an inline filter to trap air
Enrique R.
DRYER - GAS MAYTAG MGDB835DW4 "I was unable to fix the dryer , no room to disassemble the dryer . There are , refrigerator , washer and dryer in laundry room . I instruct customer to have dryer accessible for me to work on . Customer will call when ready for service .; ordrng 1 WP697772 (blower wheel)"
James M.
WASHER WHIRLPOOL WTW5000DW3 Installed all parts and tested unit. Unit now working as intended and customer approves functions at this time
J.E. T.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Cycled unit and found E2 error code Indicating icemaker out of position icemaker will need to be replace.; ordrng 1 W11294907 (icemaker)