Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details:
08/16/2018
WHIRLPOOL WASHER WTW5000DW
washer would not spin or agitate and lid would no open. Tested unit in diagnostics unit showed lid lock fault. Ran manual test lid would not unlock. Ordering cx a new lid lock assembly. Rescheduled cx for 8/15 ; ordrng 1 W10838613 (lid lock assembly) Removed and replaced lid lock assembled. Calibrated and tested unit. Unit functioning as designed.
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details:
08/16/2018
MAYTAG WASHER MVWC565FW1
washer is not draining all the water and pausing during cycle. Tested unit in diagnostics and got error code long fill. Inspected unit found drain house was 19 inches into drain pipe. Removed and reinstalled at 4.5 inches. Calibrated and tested unit is functioning properly. No dents dings or scratches caused by Tech
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
08/16/2018
whirlpool freezer KBFS20EVMS8
Upon arrival water is leaking from bottom of fridge and ice is building up on bottom of freezer. Inspected unit found drain was clogged. Removed drain nipple cut sides to prevent future clogging. Reinstalled nipple. Cleared ice from bottom of freezer and cleared drain. Unit functions as designed. Customer approves repair At this time. No dents dings or scratches caused by the tech.
Near Santa Clarita, CA 91321
Billy J.
Job Details:
08/16/2018
Upon arrival customer stated unit came with wrong door handles she requested the curved handles removed and replaced 2 WPW10170540 (SCREW)s ; 2 WPW10296804 (SCREW)s 2 W11163764 (handle)s retested job complete customer is happy with repair.
Near Santa Clarita, CA 91351
Billy J.
Job Details:
08/16/2018
whirlpool refrigerator WRT311FZDW01
Upon arrival not cooling properly I checked temp and had 45 degrees but customer had freezer setting on max also performed factory restart all functions work as designed job complete
Near Los Angeles, CA 91344
Billy J.
Job Details:
08/16/2018
whirlpool refrigerator WRX735SDBM02
upon arrival icemaker would not cycle removed and replaced W10882923 (Icemaker) retested job complete unit functions as designed.
Near Los Angeles, CA 91311
Billy J.
Job Details:
08/16/2018
JENNAIR REFRIGERATOR JS42PPDUDE01
fridge door sticks out a little more then freezer door inspected and doors are sealing properly both gaskets look great no tears no nothing customer states she wants new gasket informed her that I’m not replacing a perfectly good and functioning gasket. job complete, took picture of difference unit temp is 37 in fridge 0 in freezer cooling and making ice as designed
Near Los Angeles, CA 91326
Billy J.
Job Details:
08/16/2018
KITCHENAID DISHWASHER KDTM354ESS3
Upon arrival door was not closing correctly I was able to realighn door retested job complete; Job Cmpltd
Near Los Angeles, CA 91344
Billy J.
Job Details:
08/16/2018
KITCHENAID REFRIGERATOR KRMF706ESS01
Upon arrival cx states unit is a complete no cool and lost all his food fresh foods evaporator is completely frozen along with freezer evaporator as well W11087438 W11249952 W10625069 W10625070 I found fresh foods thermistor failed also found both freezer rails broke and need to be replaced not allowing freezer drawer to shut also freezer evaporator completely frozen 3109457792 Rita 30 min call ahead ; ordrng 1 FREEZERFAN (FREEZER FAN) and 1 W10625069 (bracket) and 1 W10625070 (bracket), Removed and replaced all parts listed retested job complete
Near Santa Clarita, CA 91350
Billy J.
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00
Icemaker does not work and icecontainer is broken orderingordeeing ice container W11185686 tested ic maker found icemaker would not cycle needs new icemaker but had correct voltage; ordrng 1 ICECONTAINER (ICECONTAINER), Removed and replaced icemaker and container retested job complete.
Near Burbank, CA 91505
Raymond
Job Details:
08/16/2018
WHIRLPOOL RERFRIGERATOR WRT519SZDM01
food freezing in RC. Measured temps at FC -12F and RC at 20F. Ran diagnostics and found thermistor and control bad, W11223731 (Thermistor), Replaced thermistor. Tested unit. Unit needs to regulate back to temps
Near Burbank, CA 91505
Raymond
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR ABD2233DEW
Unit leaking. Found loose water fitting to inlet valve. Secured water line and tested unit functions normal now.; Job Cmpltd
Near California City, CA 93505
Patrick
Job Details:
08/16/2018
WHIRLPOOL FREEZER WRT138FZDW00
Customer having issues with a knocking noise. I did hear the knocking last time the knocking is the Freon expanding and contracting in the lines. There is no repair for the issue she is having. The unit isn’t having any cooling issues. Calling trade partners spoke to Martha 7722455753. Unit working as designed
Near Lancaster, CA 93536
Patrick
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRT138FZDW00
Found the unit having issues with the fridge not cooling properly and iced up I. The fridge. Previous tech out before opened her freezer door and told her it was air causing issue. Which the over frosting is actually being caused by the air duct being blocked by piece of tape that was not supposed to be there from factory. Removed tape and tested unit. All ops checked good ; Job Cmpltd.
Near Palmdale, CA 93551
Patrick
Job Details:
08/16/2018
WHIRLPOOL refrigerator WRX735SDHZ
Found the customer having ice maker ops issue. Checked out ice maker and it hadn’t made any ice. Tried harvesting and no ops. Getting sufficient power. Needs new ice maker. Removed and replaced from stock. Tested unit. All ops checked good ; rplcd1 WPW10300024 (icemaker)
Near Palmdale, CA 93552
Patrick
Job Details:
08/16/2018
WHIRLPOOL WASHER WFW7590FW0
Found the customer having issues with an error code. F9e1. Pump error. Customer states that the unit is draining the water but not spinning water out of clothes. Checked other errors and found a f3e1.pressure. Switch fault. Common issue, have seen before. Unit working at time of service. Will need pressure switch ; ordrng 1 WPW10448876 (switch-wl), Removed and replaced part. Ran auto test. All ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details:
08/16/2018
KITcHENAID REFRIGERATOR KRMF706EBS00
Found the unit not making ice for customer. Checked all steps in diagnostics. Worked in test mode just fine. Needs new ice maker. Opened ice maker to replace and it was the wrong one. Need to order right one, as well as door switch ; ordrng 1 W11085027 (switch) and 1 WPW10764668 (ice maker) Removed and replaced parts tested unit all ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details:
08/16/2018
KITCHENAID REFRIGERATOR KFIV29PCMS02
Found the unit leaking in the fridge. Coming from the reservoir. Needs new one as well as filter housing. Notice ice on back wall. Needs adapter kit ; ordrng 1 W10648043 (adapter) and 1 W11168758 (RESERVOIR) and 1 W11194438 (HOUSING ), Removed and replaced parts. Unit checked good but started making loud noise. Coming from fan. Needs to be replaced ; ordrng 1 W10633627 (motor-evap), Removed and replaced part. Tested unit. All ops checked good
Near Simi Valley, CA 93065
Danny
Job Details:
08/16/2018
KITCHENAID REFRIGERATOR KBSD612ESS01
Freezing food on top shelves Found unit set at 33 degrees Set proper temp and adjusted shelves and remove package taping.
Near Los Angeles, CA 91307
Danny
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00
Unit is making loud noises Found compressor tubing vibrating against cabinet wallRearrange tubing and unit stop making noise Reinstall unit level unit out Set unit to proper temp Unit is working properly
Near Calabasas, CA 91302
Danny
Job Details:
08/16/2018
KITCHENAID DISHWASHER KDTM354ESS3
Unit not washing dishes properly. Removed and replaced the pump&motor W10805015 (PUMP&MOTOR). Ran a test cycle and found cold water going into dishwasher. Advised client to run hot water at sink 1st And to use jet dry Unit completed self test cycle with no issues
Near Simi Valley, CA 93063
Danny
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRS322FDAM04
Won’t make ice Need to order ice maker and rs call ; ordrng 1 WPW10300022 (icemaker), Replaced ice maker and unit cycled and filled up with water Advised client to allow 24hrs for a full bucket of ice
Near Simi Valley, CA 93065
Danny
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04
Broken user interface W11043015 (UI). Replaced ui Set unit unit proper temp. Test all dispenser functions Unit is working properly
Near Los Angeles, CA 91605
Michael
Job Details:
08/16/2018
MAYTAG WASHER MVWX655DW1
unit stops mid cycle intermittently. Found F9e1 long fill code. Tech found improper drain hose hooked up to unit and was pinched causing restricted flow. Replaced hose with correct plastic drain hose and unit now drains properly. Ran unit through auto service test and passed with no issues. Job complete.
Near Los Angeles, CA 91325
Michael
Job Details:
08/16/2018
whirlpool refrigerator WRX735SDHZ00
Ice maker is not working.Tech found ice bin was full and and ice maker is cycling. Ice maker harvested while tech was in home. Found auger motor does not engage when dispenser pad is pressed. Door chute ops as intended ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309868 (motor), Removed ice maker assembly. Removed and replaced auger motor and impeller.Unit now dispenses ice as intended. Ice maker harvested and filled. Unit ops as intended. Job complete
Near Los Angeles, CA 91316
Michael
Job Details:
08/16/2018
wihrlpool refrigerator WRS325SDHW01
approx two days ago the unit turned off for an hour and temp raised considerably. Then turned back on and operated normal since. Tech verified correct temps in both cabinets. All fans operate. Tech found power cord to unit was 1/2 way out of socket. Plugged power cord firmly into wall outlet. Found all fans and temps are normal. Amp reading from compressor is 1.06A. Unit is operating with no issues at this time. Verified with techline loss of power caused loss of communication. Unplugged unit and rebooted system.
Near Los Angeles, CA 91344
Michael
Job Details:
08/16/2018
whirlpool range WFG505M0BS3
Tech found power cord was pinched. Cut out damaged section of cord and used wire nut / electrical tape to secure power cord. Unit now powers on and operates as intended. All burners ignite. Oven ignites and heats job complete,etc; Job Cmpltd,
Near Los Angeles, CA 91342
Michael
Job Details:
08/16/2018
WHIRLPOOL WASHER WTW7500GW0
Removed lid latch and main control and replaced with new parts W10810403 (lid lock assy) W11130238 (MAIN CONTROL). Ran unit manually to fill, drain, agitate and spin. Ran unit through auto service test and passed. Unit ops as intended with no issue. Job complete.
Near Ventura, CA 93003
Hector Zuleta
Job Details:
08/16/2018
whirlpool refrigerator WRS588FIHV
According to the customer he call on Monday and he cancel this call
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM12
Right hand side fresh food door gasket is torn up. Replaced and tested ok. Used W10407212 (GASKET-FIP)s
Near Thousand Oaks, CA 91362
Jesus
Job Details:
08/16/2018
IKEA MICROWAVE IBMS1455WW0
Microwave doesn’t start. Checked unit and found inoperative push to start switch. Ordered parts; ordrng 1 W10770413 (cntrl-elec) and 1 W11086664 (button) and 1 WPW10317093 (cntrl-elec), Replaced start button. Tested ok.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
08/16/2018
jennair refrigerator JFFCC72EFP00
Refrigerator not cooling properly. Checked unit and found ice up fresh food evaporator. Contacted tech line and ran diagnostic test #128, this is the right control version (6.0), he recommends to replace the fresh food evaporator cover assembly. Replaced fresh food evaporator cover. Tested ok USED W10887790 (cover-evap)
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ01
Customer complaints of refrigerator not dispensing ice or turning the light off. Checked unit and found left hand fresh food door has a liner is bowed inn, like is missing the inner foam, (See picture). Ordered door and gasket.; ordrng 1 W10830055 (gasket-fi) Replaced left hand fresh food door. Tested ok.; Job Cmpltd,
Near Oxnard, CA 93030
Jesus
Job Details:
08/16/2018
whirlpool refrigerator WRS325FDAM04
Customer states that unit lights are not working. Checked unit and found then freezer light off. Also found the RC light dim. Replaced lights and lights started working. Unit is now working as design.; Job Cmpltd. used WPW10515057 (LIGHT) and a WPW10515058 (LIGHT)
Near Oxnard, CA 93030
Jesus
Job Details:
08/16/2018
whirlpool refrigerator KFIV29PCMS03
Customer states that unit icemaker not working. Checked unit and ran test 57 harvest and 45 fill test. Icemaker is working properly. Customer states that unit has had condensation on RC. Per service pointer W10772228D replace UI and control board. Ordering parts. Power unit off and replaced the control boards. Turned unit back on and tested. Unit is now working as designed. used W10878992 (cntrl-elec)
Near Thousand Oaks, CA 91360
Jesus
Job Details:
08/16/2018
maytag washer MHW5500FW1
Customer states that unit won’t latch. Checked unit and the latch is not closing. Removed retainer from bellows and replaced latch WPW10443885 (LATCH). Assembled unit and ran diagnostics no error codes found. Unit is now working as designed.
Near Thousand Oaks, CA 91362
Jesus
Job Details:
08/16/2018
JENNAIR REFRIGERATOR JF42NXFXDE02
Customer states that unit is not making ice. Checked unit and jumpered out icemaker to cycle. Icemaker is harvesting and calling for water. Advices customer that unit a will take several cycles to make ice due to the air on the lines. Also heated the gasket on both doors in the center. Condensation was building up in center mullion. Unit is now working as designed.
Near Westlake Village, CA 91362
Jesus
Job Details:
08/16/2018
MAYTAG DRYER MGDB835DW4
Customer states that unit is not starting. Checked unit and ran diagnostics found error code. Continue diagnostics and passed. Checked vent air flow with flow meter and it’s good. Unit is working as design.F2-E1 UI stuck button.
Near Camarillo, CA 93010
Jesus
Job Details:
08/16/2018
whirlpool refrigerator WRX988SIBM03
Customer states that unit is not making ice. Checked unit and found the evaporator cover iced up. Removed all drawers and pantry door. Removed all ice and cover. Defrosted evaporator and placed the thermistor is the suction line held by a zip tie. Assembled unit and tested. Unit is working as designed.
Near Westlake Village, CA 91361
Aaron
Job Details:
08/16/2018
kitchenaid dishwasher KBSD602ESS00
Checked unit ice dispenser pad not working , noises from the air dampener and freezer basket front was broken , ordered parts; ordrng 1 W10133603 (pad) and 1 W10839856 (front-bskt) and 1 WP2221296 (air-baffle) and 1 WPW10504458 (door-chute), Replaced the basket front ,air baffle door chute and ice motor and pads , tested ops unit is working normal now ; Job Cmpltd.
Near Thousand Oaks, CA 91360
Aaron
Job Details:
08/16/2018
whirlpool refrigerator WRF954CIHZ00
Checked ops of the ice maker, fill tube was iced over , checked heater fill tube was busted ordered new water line allow ; ordrng 1 W10917894 (WATER LINE), Replaced the fill tube line to the icemaker tested operations unit is working as designed now unit should start filling up and making ice.
Near Simi Valley, CA 93065
Aaron
Job Details:
08/16/2018
whirlpool oven WOS51EC0AS03
nit oven light still didn’t work ordered main board; ordrng 1 W10839510 (cntrl-elec), Pulled wall oven out , replace the oven control test reparations unit is working as designed now
Near Los Angeles, CA 91405
Aaron
Job Details:
08/16/2018
KITCHENAID REFRIGERATOR KRMF706EBS00
ice build up in freezer. Tech found ice on front of drawers on right side of freezer section. Tech found excessive food in freezer created door gap and created ice build up.Removed door and drawers and removed large portion of ice block stopping drawers from sliding properly.Needs service pointer kit #W10864519. Build up of ice in freezer.Tech installed adapter kit per service pointer of frost in freezer. Used steamer to remove ice build up in freezer. Verified all fans operate and unit is operating as intended.
Near Moorpark, CA 93021
Aaron
Job Details:
08/16/2018
MAYTAG WASHER MVWC565FW0
Unit is grinding checked the cam asm gear-case it leaks oil ordered parts ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), Replaced the gear case asm tested ops normal now ; Job Cmpltd
Near Moorpark, CA 93021
Aaron
Job Details:
08/16/2018
WHIRLPOOL DRYER WGD8410SW1
Weak motor not starting with power hums loud , needs belt and roller kit as well ordered parts needs ; ordrng 1 279787 (motor), 1 4392067 (dryer repair kit), 1 WP697772 (wheel), ry to Leroy was dragging so badly that it cause the RPMs of the motor to slow way down and direction of that was glazed over and cracked replaced all parts in the dryer repair kit tested operations unit is working as designed now
Near South Pasadena, CA 91030
Francisco
Job Details:
08/16/2018
kitchenaid dishwasher KDTM354DSS5
Checked unit it was not draining. Inspected further found obstruction in drain line by air gap. Removed obstruction, tested ops unit working as intended.; Job Cmpltd.
Near Altadena, CA 91001
Francisco
Job Details:
08/16/2018
jennair refrigerator JFC2290REM00
Checked unit and found bottom door is misaligned, attempted to adjust but found damage on tracks, ordering parts to complete repair.; ordrng 1 12002497 (gear (left)) and 1 W11028221 (shaft) and 2 WP13055901 (slide)s, removed and replaced part listed. Tested ops unit working as designed.
Near Altadena, CA 91001
Francisco
Job Details:
08/16/2018
whirlpool refrigerator WRS315SNHM00
Checked unit found frost build up on FC evaporator not allowing air to flow to ffc. Defrosted evaporator and tested FC thermistor it was showing around 2700 ohms of resistance which is within the right range for room temp. Initiated forced defrost cycle heater came on. Ordering control board; ordrng 1 W11190849 (CNTRL BOARD), Removed and replaced part listed asked cusotomer to unplug unit for a few hours to defrost evap. Unit is working as designed.
Near Alhambra, CA 91801
Francisco
Job Details:
08/16/2018
MAYTAG WASHER MHW5500FC1
Checked unit upon arrival, found no error codes. Customer stated issues with detergent residue on gasket but this is normal. Gasket has to be wiped after use of machine. and customer is using too much detergent as well. Addressed the concern regarding the start button issue. This unit has a press and hold button to start unit I explained this to customer. Lastly Customer wanted to know if there was something wrong due to time on display being inconsistent. Display shows “Estimated cycle time” so it will not be perfect washer machine adjusts itself as needed. Unit working as designed. Advised customer to read their user and care guide as it would have addressed all of her concerns. Called tech-line and they verified my diagnosis.
Near Montebello, CA 90640
Francisco
Job Details:
08/16/2018
kitchenaid refrigerator KRMF706EBS01
Checked unit found it to be scratched. Removed and replaced part listed, tested ops unit working as intended. used W10815668 (DOOR FIP)
Near Victorville, CA 92395
Cesar
Job Details:
08/16/2018
frigidaire refrigerator FFVU21F4QWB
Complaint no cool checked unit found partial frost pattern on evaporator indicating a sealed system problem tapped low side and high side of sealed system pressures indicated low side leak routed for compressor and evap Double sealed system ; ordrng 1 297414054 (compressor) and 1 297414900 (evaporator), Replaced evaporator, dryer and added an access stub to compressor recharged unit with 4.2 oz of r134a all checked good at this time ; used 1 CD8404 ([Alt for AF1200]), and 1 WPW10143759 (DRIER ASSY)
Near Apple Valley, CA 92308
Cesar
Job Details:
08/16/2018
maytag range MGR6600FZ0
unit does try to ignite after its hot but fails about 60-70% of the time ignition system has been replaced from burner to module unit is attempting to spark and gas is coming out but fails. Per tech line they want me to vent ignitor in more towards burner to about an 1/8 of an inch away. It is currently sitting at a 1/4 inch per speck unit is hot and can’t do right now also customer is declining since he feels it is putting unit out of speck and is also tired of the multiple visits also now hinges are starting to fail they are sticking. Control ordered and sensor are not the problem since unit is trying to ignite that rules out sensor and control
Near Hesperia, CA 92345
Cesar
Job Details:
08/16/2018
KITCHENAID DISHWASHER KDTM354DSS4
Dispenser door spring and catch failed they came off and door no longer clips shut or springs open on dispenser replaced W10861000 (DISPENSER) unit tested good ; Job Cmpltd
Near Hesperia, CA 92345
Cesar
Job Details:
08/16/2018
whirlpool refrigerator WRF757SDEM01
Found fresh food evap frozen over sensors and fans check good have ice cleared to regain air flow and cool properly.
Near Victorville, CA 92392
Cesar
Job Details:
08/16/2018
whirlpool refrigerator WRS331SDHW00
Not able to verify issue, all tested good at this time, customer instruct.
Near Victorville, CA 92392
Cesar
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRS331FDDW00
Contacted tech line they insist it’s in the customers head that unit is not cooling current temp is 42 in fresh food and 4 in freezer fresh food is set for 4.5 on the dial. Tech line wants customer to put a thermometer in a sealed glass of water and monitor temp that way
Near Victorville, CA 92395
Cesar
Job Details:
08/16/2018
whirlpool refrigerator WRF535SWHZ00
Water some times works and other times it doesn’t also water does not always shut off when button is released routed for valve ; ordrng 1 WPW10420083 (valve), Replaced water valve unit tested good at this time.
Near Los Angeles, CA 90272
Isidore
Job Details:
08/16/2018
KITCHENAID DISHWASHER KDTE334GPS0
Removed out door panel and old dispenser. Installed new dispenser, test for leaks ok. Reinstalled out door panel, test dishwasher operation, ok at this time.
Near Los Angeles, CA 90272
Isidore
Job Details:
08/16/2018
MAYTAG DRYER MGD8200FW0
Found and verified gas burner assembly 280119 rattling, parts ordered.; ordrng 1 280119 (gas burner), Removed top, console, front panels inner bulk head drum and old burner assembly. Installed new burner assembly, reinstalled drum bulk head front panel and console test burner operation, ok no noises or leaks found. Reinstalled top panel and replace dryer in its place under cabinets, dryer working at this time.
Near Los Angeles, CA 90272
Isidore
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR KBRC36FTS04
Readjust freezer door bottom left was out letting in warm air to come in cause frost condition. Test paper pinch ok . Customer to call back if issue continues.
Near Los Angeles, CA 90049
Isidore
Job Details:
08/16/2018
whirlpool washer WFW92HEFW0
Removed back panel , old drain pump, bolts/ screws, hose . Installed new drain motor reinstalled hose test for leaks and drain operation ok at this time. Reinstalled back panel, test washer operation. Ok at this time. used 1 WPW10605427 (pump-water)
Near West Covina, CA 91791
Stephen
Job Details:
08/16/2018
KITCHENAID REFRIGERATOR KRFF507ESS01
Found RC evaporator iced up, condenser plugged. Cleaned condenser. Needs evaporator fan motor/ thermistor. Ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced evaporator motor/thermistor/ harness kit. Deiced RC drain. Reprogrammed for 8 hour defrost. Unit is cooling properly at this time. Advised to allow 24 hours before loading food.
Near Temple City, CA 91780
Stephen
Job Details:
08/16/2018
WHIRLPOOL COOKTOP WFG320M0BS3
Found ERC burnt, LR knob broken, surface valve shaft broken. Knob broke when turning valve . Needs LR valve, knob, control.; ordrng 1 W10861716 (valve-brnr) and 1 W11126814 (CONTROL) and 1 WPW10339442 (knob), Replaced control, LR valve, LR knob. Tested bake, broil, surface burners- al functions working properly at this time. Instructed customer of normal gas oven odor when in use, advised not to use fans when using surface burners. Complete.
Near West Covina, CA 91791
Stephen
Job Details:
08/16/2018
Customer didn’t call for service. Complete.; Job Cmpltd
Near Ontario, CA 91761
Tyler
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRS970CIDH00
Unit has power but nothing coming on. Customer said cord was bent when delivered. Checked voltage at wall is correct. Cord was getting hot. Removed and replaced main control and power cord tested compressor and fans came on. All works good at this time. Used 1 W11172798 (ELEC CNTRL) and 1 WPW10242407 (cord-power)
Near La Verne, CA 91750
Tyler
Job Details:
08/16/2018
kitchenaid refrigerator KSC23C8EYY02
unit froze up again and fan was making noise. Customer defrosted unit again so could not diagnosis properly. Changed defrost mode to every 8 hours and told customer to call in when they hear it again and not defrost it.
Near Azusa, CA 91702
Tyler
Job Details:
08/16/2018
whirlpool microwave WMH31017HS0
icrowave is not heating, removed and replaced parts. Tested all,works good at this time. Unit had to be removed . used a WPW10693025 (magnetron) and a W10832024 (thrmst-fix)
Near La Verne, CA 91750
Tyler
Job Details:
08/16/2018
MAYTAG WASHER MVWC565FW1
he washer will not start. Found error code for shifter and found motor has voltage and is not turning. Removed and replaced actuator motor and capacitor tested all works good at this time. Used W10913953 (actuator); a W11026785 (motor-drve); a W11158831 (CAPACITOR)
Near La Verne, CA 91750
Tyler
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00
Unit is making ice but leaking in the bin and freezing. Removed and replaced new ice maker kit W10882923 (icemaker) tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details:
08/16/2018
WHIRLPOOL DISHWASHER WDF520PADW7
The door is off one hinge. Fixed and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details:
08/16/2018
KITCHENAID ICEMAKER KUIC15NHZS0
Unit got really loud so they shut it off. Was making ice. Found noise is coming from external drain pump not covered. Customer to monitor and replace if happens again.
Near San Bernardino, CA 92410
Daniel P.
Job Details:
08/16/2018
WHIRLP[OOL WASHER WGT4027EW1
Washer shaking during spin , checked tub assy found movement restricted found cotter pin stuck in suspension pin causing tub to lock up in spin repaired and tested all ok call completed.
Near Fontana, CA 92336
Daniel P.
Job Details:
08/16/2018
MAYTAG REFRIGERATOR MFI2570FEZ01
Please refer to sr 7720604006 , Whirlpool dispatched ARS to install door previously ordered and diagnosed by Whirlpool , installed door , tested water and ice dispenser, door all ok
Near Fontana, CA 92335
Daniel P.
Job Details:
08/16/2018
maytag refrigerator MFX2876DRE00
Frost buildup in freezer section, found freezer door gasket not sealing properly, allowing warm air to enter freezer, heat treated gasket , verified good seal OK call completed
Near Rialto, CA 92376
Daniel P.
Job Details:
08/16/2018
maytag washer RTW4641BQ1
Not spinning occasionally and loud noise during spin , found f7e6 motor open circuit error f7e7 and f7e5 errors , found shorted motor and gcase leaking onto actual, pulley and belt , needs overhaul and motor ; rqstng P&A on 1 W10913953 (actuator) and 1 W11035749 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10677715 (drive motor), replaced gcase, actuator, belt and motor tested checks ok call completed .
Near Riverside, CA 92506
Daniel P.
Job Details:
08/16/2018
whirlpool refrigerator WRS325FNAW00
Please refer to sr 7722682666, Customer became verbally abusive before entering home , did not enter due to customer aggressiveness
Near Fontana, CA 92335
Kevin
Job Details:
08/16/2018
WHIRLPOOL RANGE WFG530S0ES0
Unit not sparking igniters in bake or broil. I found shorted relay on dsi board which caused damage to relay on main control. Also noticed the unit has old style bake/broil harness and needs to be updated. Unit needs main control, dsi board and bake/broil harness. Removed and replaced boards and harness. Tested unit, All tests good. Used W11122561 (cntrl-elec) and a W11161843 (HARNESS);
Near Riverside, CA 92505
Kevin
Job Details:
08/16/2018
AMANA DRYER NGD4655EW2
Timer not advancing in any cycle. Voltage to timer motor but timer motor not turning. Removed and replaced W10857611 (timer). Tested unit.
Near Riverside, CA 92503
Kevin
Job Details:
08/16/2018
MAYTAG DRYER MGDX655DW0
nit not starting when customer pushes start button. I removed console and found that the start switch had fallen inside of console. I reattached switch to console. All tests good.
Near Riverside, CA 92506
Kevin
Job Details:
08/16/2018
KITCHENAID REFRIGERATOR KBFO42FTX06
2 W11116065 (gasket)s, 1 WP2188820 (thermistor), 1 WP2303091 (cntrl-elec) Food is freezing in crispers. Temps are too cold. Found communication issue between thermistor and main control. And there is a service pointer for changing damper gaskets. Removed and replaced gaskets for crispers, main control, thermistor and power board.
Near Riverside, CA 92507
Kevin
Job Details:
08/16/2018
whirlpool washer WTW7040DW0
Customer said unit is repeating the rinse cycle over and over. I removed rotor and checked slider and stator. All looks normal. I removed and replaced main control W10812423 and recalibrated unit. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details:
08/16/2018
MAYTAG DRYER MEDX655DW1
Unit not starting and motor humming. Found voltage to motor but motor has a bad start winding. Bad motor. Removed and replaced motor and belt. Tested unit. All tests good. Used 1 279827 (motor dryer) and 1 WP694089 (wheel) and 1 WPW10198086 (belt)
Near Riverside, CA 92508
Kevin
Job Details:
08/16/2018
WHIRLPOOL MICROWAVE IBMS1455WS0
Removed microwave from wall and removed and replaced user interface. I found that the button holders for the 2 middle buttons are broken and not allowing control to stay in place. Need to order button holders. ; ordrng 2 W11116990 (button)s, Removed and replaced button holders. Tested unit. All tests good.
Near Riverside, CA 92507
Kevin
Job Details:
08/16/2018
AMANA WASHER NTW4516FW2
Customer stated unit will shut off mid cycle and sometimes will not start cycle. I tested unit. All is testing normal at this time. I did notice the outlet at the wall is a little loose causing plug to be a little loose, I instructed customer when unit starts shaking it can cause unit to lose power. Recalibrated main control. All tests good.
Near Riverside, CA 92504
Kevin
Job Details:
08/16/2018
WHIRLPOOL WASHER MHW5500FW0
F3 E1 error code. Ran test cycle. All tests good. I made sure connections at pressure switch were tight and air dome was clear. Also made sure both water valves were turned on all the way
Near Riverside, CA 92503
Kevin
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00
Found ice maker leaking into ice bucket when operating. Failed ice maker. Removed and replaced ice maker assy. Tested unit. All tests good. ; used 1 WPW10300024 (ICEMAKER)
Near Perris, CA 92570
Kevin
Job Details:
08/16/2018
MAYTAG REFRIGERATOR MFI2570FEZ01
Right side door too low and not allowing mullion strip to close properly. I adjusted leveling legs to lift left side up so mullion strip will make contact. Right side closer is broke inside door and gasket is ripped. would need a door to correct that side. Customer declined right side door.
Near Perris, CA 92571
Kevin
Job Details:
08/16/2018
WHIRLPOOL WASHER WFW7590FW0
Found that the bolt that holds rotor on had broke off inside basket shaft during operation. When it broke it damaged rotor assy. Also found stator bolts seized into outer tub. Unit needs outer tub assy, rotor and bolts. Removed and replaced outer tub assy, rotor, and bolts. Customer had unhooked unit in garage. Customer will verify operation when they hook it up.
Near San Bernardino, CA 92410
Daniel P.
Job Details:
08/16/2018
WHIRLPOOL RANGE WFG320M0BS3
Range gave f3e1 error oven too hot , tested oven , found temps ok replaced control and thermistor due to possible intermittent too hot conditions and possible safety hazard call completed.
Near Rialto, CA 92376
Daniel P.
Job Details:
08/16/2018
WHIRLPOOL WASHER MVWC565FW1
Washer not working properly ran diagnostics found F0e2 error , customer unaware of having to use he detergent, no other fault codes , recalibrated and instructed customer on using HE detergent , call, completed.
Near San Dimas, CA 91773
Tyler
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03
nit is not cooling and ice maker had error code. Removed and replaced ice maker and evaporator fan harness. Tested all works good at this time. USED 1 W11087438 (motor-evap)
Near San Dimas, CA 91773
Tyler
Job Details:
08/16/2018
KITCHENAID REFRIGERATOR KRFF507ESS01
Refer is not cooling. Found evaporator is frozen removed and replaced evaporator fan motor harness tested all works good at this time.; Job Cmpltd, USED 1 W11033168 (harns-wire)
Near Azusa, CA 91702
Tyler
Job Details:
08/16/2018
WHIRLPOOL DISHWASHER WDT720PADM2
The dishwasher is leaking. Found air gap is clogged causing the dishwasher to leak. Found upper rack of track. Fixed and tested all,works good at this time. Customer to clear air gap.; Job Cmpltd
Near Azusa, CA 91702
Tyler
Job Details:
08/16/2018
MAYTAG DRYER MGDB765FW0
Unit is taking too long to dry. Found restricted vent. Customer to replace vent. Tested without vent all works good at this time.; Job Cmpltd.
Near Glendora, CA 91740
Tyler
Job Details:
08/16/2018
whirlpool refrigerator WRF560SEYM05
Refer is not cooling. Found ice build up on the evaporator fan in freezer from door not getting closed. Customer to defrost 24 hours to remove ice. All works good at this time.; Job Cmpltd
Near La Verne, CA 91750
Tyler
Job Details:
08/16/2018
kitchenaid refrigerator KSRJ25FXBL
ice maker dispenser is jammed. Found auger frozen. Defrosted and tested all works good at this time.; Job Cmpltd
Near La Verne, CA 91750
Tyler
Job Details:
08/16/2018
whirlpool range WFG320M0BS3
Door glass broke and cracked. Removed and replaced door glass. Tested all works good at this time. used 1 WPW10535767 (GLASS-DOOR)
Near Pomona, CA 91767
Tyler
Job Details:
08/16/2018
WHIRLPOOL REFRIGERATOR WRV976FDEM00
Ice maker is still not working. Called tech line was told to change power supply board. File number. 7722706519. AIG got authorization for service call and told them to send another service company.
Near El Monte, CA 91733
Stephen
Job Details:
08/16/2018
WHIRLPOOL WASHER WTW4616FW1
Ran diagnostics. Had f5e3 error code. Removed and replaced the Harness Wire. Cleared error code. Ran manual test cycle, calibration, auto test cycle. Unit is working as designed. Fills, agitates, drains, rinses, Spins properly. Advised to use super heavy duty cycle, deep water wash for best results. Normal cycle times. Complete.; used 1 W11222910 (HARNS-WIRE)
Near Covina, CA 91722
Stephen
Job Details:
08/16/2018
MAYTAG WASHER MVWB766FW1
Found lid hinge bearing coming loose. Needs spacers, hinges.; ordrng 2 W11168238 (BEARING, HINGE)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge), Replaced LT and RT hinge wires, bearings. Lid is working properly. Ran load size calibration. Fills, agitates,drains, spins properly. Complete.