Near Arvin, CA 93203
Dane
Job Details:
01/15/2019
DRYER ROPER RED4516FW
Upon arrival the unit was not heating. Found thermal fuse and thermal cut off open. Removed and replaced parts and tested unit. Unit functions normal
Near Bakersfield, CA 93307
Dane
Job Details:
01/15/2019
WASHER AMANA NTW4605EW0
Near Bakersfield, CA 93301
Dane
Job Details:
01/15/2019
DISHWASHER GE CDT866P4M4W2
Upon arrival customer stated unit leaking while running. Started unit and found water dripping from the sump gasket in between gasket and tub. Unit needs new sump gasket; ordrng 1 WD08X22758 (gasket - sump manifo)
Near Bakersfield, CA 93304
Dane
Job Details:
01/15/2019
DRIYER FRIGIDAIRE FFLG3911QW
Removed and replaced limiter and thermostat and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Dane
Job Details:
01/15/2019
WASHER WHIRLPOOL WTW4816FW2
"Upon arrival the cx stated that sometimes the unit would turn on and sometimes it would not. Unit was in a shed with a extension power cord going from the roof of the house to the roof of the shed, then through an open window in shed and coiled up and hanging and washer is plugged into that extension cord. Took pictures. Informed cx they need to get the installation fixed before I could service it."
Near Palmdale, CA 93550
Andrew
Job Details:
01/15/2019
WASHER WHIRLPOOL WTW5000DW2
Customer stated unit was not filling with water. Ran diagnostics and found no fault codes. Ran auto test and unit filled with water hot and cold normally and put enough water in it for the auto test. Instructed customer to use the deep water wash for her wash cycles in that unit is it is designed to only put specific amount of water into unit. Also instructed customer to cut back on her self use and it was causing excess search in the machine which would cause it not to wash it to spin out properly it is working normally and functioning per spec.
Near Palmdale, CA 93550
Andrew
Job Details:
01/15/2019
DRYER AMANA NGD4655EW2
Customer stated that dryer was not turning on. Found door switch broken on dryer. Removed and replaced door switch and tested dryer. Dryer turns on and he’s fine job completed.
Near Palmdale, CA 93550
Andrew
Job Details:
01/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
Near Palmdale, CA 93551
Andrew
Job Details:
01/15/2019
WASHER WHIRLPOOL WTW7000DW0
Customer stated that unit was not finishing cycles or would stop in mid cycle. Check diagnostics and found overload and unbalanced load fault code as well as long drain. Checked drain and drain was OK. Removed and replaced main control and user interface. Instructed customer to use less soap and showed customer how to properly load washing machine. Tested unit and unit functions normally job completed
Near Oakdale, CA 95361
William
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Found FF evap building up frost, Found FF area at 52 degrees, instructed cx to defrost fridge. ordered defrost thermister for unit.; ordrng 1 W10902214 (thermistor)"
Near Lathrop, CA 95330
William
Job Details:
01/14/2019
WASHER WHIRLPOOL CHW9160GW0
"Installl mcu brd, unable to contact Whirlpool commercial tech-support for help in clearing codes and resetting unit.rescheduled jod for tech support.
Near Manteca, CA 95336
William
Job Details:
01/14/2019
WASHER AMANA NTW4516FW2
"Found voltage to control brd, unit has no control brd functions unit, ordered control for unit.; ordrng 1 W11170317 (control brd)"
Near Tracy, CA 95376
William
Job Details:
01/14/2019
DRYER MAYTAG MEDC465HW0
"Found house dryer duct clogged, instructed cx to have dryer duct cleaned in home. unit operating as designed."
Near Upland, CA 91784
Tyler
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL KSSC42QVS02
Customer states the ice bin is not dispensing. Found auger is stripped. Ordering coupling in stock; ordrng 1 WP2188918 (coupling)
Near Riverbank, CA 95367
William
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00
"checked all door seals, re-installed ice bucket door gasket, instructed cx on freezer loading. unit operating as designed."
Near Lathrop, CA 95330
William
Job Details:
01/14/2019
M/W OTR WHIRLPOOL WMH32519HZ3
"Checked for proper venting, unit venting to air duct properly, vent flapper in exhaust opening as designed"
Near Upland, CA 91784
Tyler
Job Details:
01/14/2019
DISHWASHER KITCHENAID KUDS35FXBL4
Customer stated that the upper rack is not cleaning. Found spray arm is getting stuck and adjusters keep falling. Ordering spray arm parts for upper rack not in stock.; ordrng 1 WP8268433 (seal) and 1 WPW10082841 (arm-spray) and 1 WPW10082867 (mount) and 1 WPW10118464 (covr-screw) and 1 WPW10323424 (manifold) and 1 WPW10349488 (screw)
Near Waterford, CA 95386
William
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW8040DW1
"cx hearing squeaking sound, found debris under washerplate, Removed debris from waherplate, ran self diagnostics, agitates & spin test, unit operating as designed."
Near Lathrop, CA 95330
William
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG540H0ES1
replaced burner heads with filed grooved at igniter area & burner cap kit. test lite burners several times with customer. burners now lighting properly.
Near La Verne, CA 91750
Tyler
Job Details:
01/14/2019
DISHWASHER WHIRLPOOL JDB2150AWP
Customer stated that the unit is not washing. Found lower rack is missing wheels and is sitting on the spray arm. Ordering rack please drop ship to customer per customers request.; ordrng 1 W10280784 (dishrack)
Near Manteca, CA 95336
William
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00
"adjusted & leveled unit to get doors to close & seal properly instructed cx on cooling off/0n functions, tested all function. tested ok, unit operating as designed."
Near Lathrop, CA 95330
William
Job Details:
01/14/2019
MICROWAVE WHIRLPOOL WMH32519FS2
"Tightened screws on cover & mounting screws on faceplate, unit making normal operating sounds, ran heating test, unit operating as designed."
Near Manteca, CA 95337
William
Job Details:
01/14/2019
WASHER MAYTAG MVWB766FW1
"cx reported unit not powering on, Found no codes in unit. ran self diagnostice, ran console button control test, found no problems, unit operating as designed."
Near Upland, CA 91784
Tyler
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL KSSC42QVS02
Customer states the ice bin is not dispensing. Found auger is stripped. Ordering coupling; ordrng 1 WP2188918 (coupling)
Near Montclair, CA 91763
Tyler
Job Details:
01/14/2019
WASHER MAYTAG MVWC565FW1
"Customer stated that unit does not wash or spin. Found error code for open motor circuit, and in the test the board shut off. In drain and spin no actuator action. Ordering motor actuator and control.; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11162438 (ELEC CNTRL )"
Near Montclair, CA 91763
Tyler
Job Details:
01/14/2019
WASHER MAYTAG MVWB765FW1
Customer stated that the unit is leaking. Found dispenser housing is leaking; ordrng 1 W11172234 (HOUSING)
Near Fontana, CA 92337
Tyler
Job Details:
01/14/2019
OVEN WHIRLPOOL MET8800FZ00
Customer stated that the upper oven controls are not working. Found user interface is not responding to any buttons for upper oven. Ordering membrane and main control not in stock.; ordrng 1 W10903065 (MEMBRANE) and 1 W11132199 (ELEC CNTRL )
Near Manteca, CA 95337
William
Job Details:
01/14/2019
WASHER WHIRLPOOL WET4027EW1
"found normal operating sound, instructed cx to get in wall building dryer vents cleaned. unit operating as designed"
Near Upland, CA 91784
Tyler
Job Details:
01/14/2019
DISHWASHER KITCHENAID KUDS35FXBL4
Customer stated that the upper rack is not cleaning. Found spray arm is getting stuck and adjusters keep falling. Ordering spray arm parts for upper rack not in stock.; ordrng 1 WP8268433 (seal) and 1 WPW10082841 (arm-spray) and 1 WPW10082867 (mount) and 1 WPW10118464 (covr-screw) and 1 WPW10323424 (manifold) and 1 WPW10349488 (screw)
Near Pomona, CA 91768
Tyler
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW4955HW0
Removed and replaced drive motor. Tested all works good at this time. No noise.
Near Glendora, CA 91741
Tyler
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG505M0BW2
Customer stated that oven will not heat. Found igniter is glowing but not as bright as it should. Removed and replaced igniter. Tested all works good at this time.
Near Bradbury, CA 91008
Tyler
Job Details:
01/14/2019
OVEN KITCHENAID KGRS505XSS05
Customer stated that upper oven is not working. Found failed igniter. Ordering igniter in stock.
Near Glendora, CA 91741
Tyler
Job Details:
01/14/2019
WASHER MAYTAG MVWC565FW1
Customer stated that a sheet got stuck under the wash plate. Removed and replaced wash plate and hub kit. Tested all works good at this time. Customer got authorization in sticky notes.
Near Rialto, CA 92376
Tyler
Job Details:
01/14/2019
WASHER MAYTAG MVWC565FW0
Removed and replaced gear case agitator and cam kit. Tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
01/14/2019
MICROWAVE KITCHENAID KOCE500ESS06
Near Fontana, CA 92336
Tyler
Job Details:
01/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
01/14/2019
DISHWASHER KITCHENAID KDTE104DSS
Customer stated that unit is leaking and not washing the dishes. Leak was from valve under sink and heater circuit was off. Calibrated unit and tested all works good at this time.
Near Alhambra, CA 91801
Stephen
Job Details:
01/14/2019
DRYER WHIRLPOOL CGM2745FQ0
Found coin slide hanging up. Needs new coin slide.; ordrng 1 W11244229 (COIN SLIDE)
Near Pomona, CA 91767
Tyler
Job Details:
01/14/2019
DRYER WHIRLPOOL MGDB835DW4
Removed and replaced motor. Tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
01/14/2019
WASHER MAYTAG MVWB765FW2
Customer stated that the unit is leaking. Ran through diagnostics and found leak is coming from the drain. Customer to have drain wall cleaned out. All works good at this time.
Near Monterey Park, CA 91754
Stephen
Job Details:
01/14/2019
WASHER MAYTAG MVWC565FW1
"Ran diagnostics. No error codes. Found excess play in basket, excess vibration, noisy belt, agitator splines rusty. Needs basket, agitator, screw, splutch, belt. 2 count job. Allow extra time.; ordrng 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11161960 (AGITATOR ) and 1 WPW10006384 (drive belt)"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
01/14/2019
DISHWASHER KITCHENAID KDTM354DSS4
Customer stated that the rails for the upper rack have broken at the spot welds. Removed and replaced upper rack rails. Tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Customer stated that the rails for the upper drawer are not closing. Found rails have jammed causing upper drawer to catch on middle drawer and damaging both drawers.(cause and effect, so bins are covered), Removed and replaced bins and rails. Tested all works good at this time."
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW5000DW2
Customer stated that the unit will not come on. Found power to unit but control is not responding. Removed and replaced control tested all works good at this time.
Near Glendora, CA 91740
Stephen
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Found no power to ice maker motor. Found open black wire in door. Needs FC door; ordrng 1 LW10691266 (dor-fip)
Near Covina, CA 91722
Stephen
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW4816FW2
"Ran diagnostics. No error codes. Found agitator came apart. Replaced agitator. Basket balance ring damaged by broken agitator. Needs basket, screw, dispenser; ordrng 1 8575076A (dispenser asembly) and 1 W10003790 (screw) and 1 W10554251 (spin basket)"
Near Glendora, CA 91741
Stephen
Job Details:
01/14/2019
OVEN KITCHENAID KEBS109BSS00
Ran diagnostics. No error codes. Found not holding temperature. Needs appliance manager.
Near Los Angeles, CA 90065
Raymond
Job Details:
01/14/2019
WASHER MAYTAG MVWB725BW0
"Upon arrival cx states unit still displaying UL during cycle. Found unit unlevel with tub sitting on back panel. Cx has had unit this way for years no problems, contacted Rich SR7723908995 and discussed, was told bearing should be replaced per SP. removed top panel and tub ring, found hole rubbed in tub. Needs tub. Installed panel and part; ordrng 1 W10381078 (outer tub)"
Near Los Angeles, CA 90042
Stephen
Job Details:
01/14/2019
RANGE-GAS KITCHENAID KSGG700ESS1
"Found oven light bulb open, other bulb broke off in socket. Extracted bulb base, replaced both bulbs. Oven lights are working properly. Range is working properly. Instructed customer not to leave oven light on for long periods of time. Complete."
Near Azusa, CA 91702
Stephen
Job Details:
01/14/2019
DRYER WHIRLPOOL WGD7000DW3
"Replaced drum assembly. Tumbling, heating properly at this time. Complete."
Near Glendale, CA 91202
Raymond
Job Details:
01/14/2019
COOK TOP JENN-AIR JGC8536ADS
Upon arrival cx states right rear burner not igniting. Tested and found igniter not arcing. Needs burner head.
Near Azusa, CA 91702
Stephen
Job Details:
01/14/2019
DRYER WHIRLPOOL WGD4815EW2
"Replaced coil pack. Tumbling, heating properly at this time. Job Complete."
Near Covina, CA 91724
Stephen
Job Details:
01/14/2019
WASHER MAYTAG MVWB765FW2
"Maxine in plastic drain pan- not responsible for pan cracking. Ran diagnostics. Had f7e9 error code. Cleared error code. Found gear case knocking in agitation. Replaced gear case. Ran load size calibration-passed. Fills, agitates, drains, rinses, & spins properly. Job Complete."
Near Los Angeles, CA 91342
Raymond
Job Details:
01/14/2019
REFIRGERATOR WHIRLPOOL WRS588FIHZ00
Wrong part ordered; ordrng 1 LW11037733 (FC DOOR STAINLESS)
Near West Covina, CA 91790
Stephen
Job Details:
01/14/2019
WASHER MAYTAG MVWX655DW1
"Ran diagnostics. Had f0e2 error code. Cleared error code. Found lid lock not releasing. Replaced lid lock. Ran calibration, auto test cycle- passed. Advised customer to use less detergent. Job Complete."
Near Covina, CA 91724
Stephen
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW8000DW0
"Replaced gear case, wash plate. Ran load size calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete."
Near Montebello, CA 90640
Stephen
Job Details:
01/14/2019
WASHER MAYTAG MVWX655DW0
"Replaced gear case, splutch, fill valve/ housing, belt, hub, control. Ran diagnostics. No error codes. Ran auto test cycle, calibration- passed. Tested normal wash, drain & spin. Fills, agitates, drains, rinses, & spins properly. Complete."
Near Glendale, CA 91202
Raymond
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW
Near Los Angeles, CA 91601
Raymond
Job Details:
01/14/2019
COOKTOP WHIRLPOOL JGD8345ADW
"Replaced burner, brass seal Venturi and igniter. Tested, burner not igniting, igniter defective. Voltage present.; ordrng 1 74004053 (IGNITOR)"
Near Santa Clarita, CA 91350
Raymond
Job Details:
01/14/2019
WASHER MAYTAG MVWX655DW1
"Upon arrival cx states there is loud clicking noises when washing and in spin. Tested and found drive pulley stripped. Replaced pulley and tested, unit functions as designed."
Near Los Angeles, CA 91406
Raymond
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Near Los Angeles, CA 90042
Raymond
Job Details:
01/14/2019
WASHER WHIRLPOOL WFW92HEFC0
"Upon arrival cx states dispenser is broken, found dispenser cracked. Replaced dispenser and tested, unit functions as designed."
Near Los Angeles, CA 91411
Raymond
Job Details:
01/14/2019
REFRIGERATOR MAYTAG MFI2569YEM0
Replaced ice maker and baffle. Tested unit. Unit functions as designed.
Near Lancaster, CA 93536
Patrick
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG525S0HS0
Found the customer having issues with the unit not heating up properly. From the problem description sounds as if the ignitor is failing to light. Just ticks and no flame. Intermittent issue. Needs new harness and ignitor ground to cabinet ; ordrng 1 WPW10701462 (harns-wire)
Near La Crescenta-Montrose, CA 91214
Raymond
Job Details:
01/14/2019
"VENT HOOD," JENN-AIR JXDR7361VS
Near Los Angeles, CA 91331
Raymond
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Replaced control, harness wire and motor evap. Tested unit unit functions as designed. Put unit in 8 hour defrost mode."
Near San Fernando, CA 91340
Raymond
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW4800BQ0
Installed tub ring. Tested unit. Unit functions as designed.
Near Glendale, CA 91205
Raymond
Job Details:
01/14/2019
WASHER MAYTAG MVWB835DC4
Upon arrival cx states unit not draining clothes. Inspected and found unit had overload and off balance code. Cx not loading properly. Washed large comforter and would not spin out at end. Instructed cx on proper use and care of unit.
Near Palmdale, CA 93551
Patrick
Job Details:
01/14/2019
DRYER WHIRLPOOL WGD8500DW4
Customer complaint of the unit making a noise while in ops. Made a real loud rattle noise and a whirling noise. Checked out and was unable to duplicate noise. Only potential part causing issue from what customer is explaining sounds like a motor ; ordrng 1 W11105178 (motor-drve) and 1 WP697772 (wheel)
Near Glendale, CA 91207
Raymond
Job Details:
01/14/2019
OVEN JENN-AIR JGRP436WP01
"Replaced controls and tested, unit functions as designed."
Near Los Angeles, CA 91607
Raymond
Job Details:
01/14/2019
RANGE KITCHENAID KSGG700ESS1
"Replaced harness and tested, unit functions as designed."
Near Los Angeles, CA 91304
Michael
Job Details:
01/14/2019
RANGE WHIRLPOOL KOSC504ESS00
Cx states after repair later that night Cx turned oven on. Fan and lights come on but no heat from unit. Removed unit from wall. All ops are normal except no heatRemoved rear panel and found thermistor open.Thermistor W11034459
Near Castaic, CA 91384
Michael
Job Details:
01/14/2019
RANGE WHIRLPOOL WEG750H0HZ0
Unit is within first year mfg warranty. Cx states right rear burner does not ignite.Tech removed burner cap and right rear electrode is not sparking. Ordering right rear electrode W10669526 (PSP PART)Spark Module WPW10475149Spoke with dispatch/ advised to contact cx when parts are available to schedule repair.; ordrng 1 W10669526 (igntr-surf) and 1 WPW10475149 (module-spk)
Near Los Angeles, CA 91606
Raymond
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW7000DW0
"Replaced control, console, and lid lock. Tested, unit functions as designed."
Near Santa Clarita, CA 91354
Michael
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
Cx states unit will intermittently lose cooling. Dairy products do not last longer than a week.All fans op as intended.Damper ops fine.Spoke with DS and ordered thermistor and control board.
Near Tehachapi, CA 93561
Patrick
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02
Used just the start device from the compressor kit. As instructed by tech support. Tested unit. All operations checked good at time of service
Near Los Angeles, CA 91344
Michael
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Removed power from unit. Units interior lights were on but no cooling and unit was fully warm.Removed and replaced UI W11127835 and Control board W10843055.Rebooted unit. Turned cooling on and compressor engaged. Side interior lights op as designed but top pan l lights do not power on. Service test 36 and ice box fan still does not engage.Removed icemaker assembly. Inspected harness from fan to cabinet liner and found no damage to harness.Service test 5 compressor runs min and ramps to max with no issue. Evap fan is blowing but after ten minutes time no cool air is blowing into pantry section.Freezer compartment light does not come on with door op n.Middle deli drawer UI is illuminated and responsive at this time. Unit compressor is running and fans are running but no cool air.
Near Palmdale, CA 93552
Patrick
Job Details:
01/14/2019
DISHWASHER BOSCH SHX68T55UC
Removed and replaced pump and valve. Tested unit. All ops checked good
Near Los Angeles, CA 91364
Michael
Job Details:
01/14/2019
KITCHEN KITCHENAID KDPE234GPS0
Removed and replaced UI control and ACU.Rebooted unit and found no change. Unit will not fill but will still engage all other functions. Spoke with R1 and all parts in circuit have been replaced.
Near Littlerock, CA 93543
Patrick
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Removed and replaced control. Only replaced board from compressor kit
Near Lancaster, CA 93536
Patrick
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Found the unit having issues with no ice production. Checked out and the old style ice maker is in the unit. Need to install new kit. Removed and replaced.
Near Los Angeles, CA 91344
Michael
Job Details:
01/14/2019
WASHER MAYTAG MVWX655DW1
Cx states cloths do not get agitated. Tech found stripped wash plate.No faults stored in diagnostics and passed auto service test with no issues.Needs new wash plate; ordrng 1 W10902814 (washplate)
Near Los Angeles, CA 91311
Michael
Job Details:
01/14/2019
DRYER MAYTAG MGDX700XW0
Sensor bar on control was faulty.Removed and replaced control. Rebooted unit. Tested unit with damp towel and sensor/progress bars illuminate as designed. All ops are normal job complete
Near Riverside, CA 92507
Kevin
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW5000DW1
"Customer stated the unit is not finishing spin cycle. I tested unit and found belt slipping on cam. Also found tub ring cracked causing bleach to leak. Unit will need belt, tub ring and cam kit. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10849477 (ring-tub) and 1 WPW10006384 (drive belt)"
Near Topanga, CA 91364
Michael
Job Details:
01/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Cx states pad broke and door falls downTech removed unit from counter. Removed and replaced both pads. Reinstalled unit into counter. Door now holds position as intended. No further issues with unit job complete
Near Los Angeles, CA 91436
Michael
Job Details:
01/14/2019
DISHWASHER KITCHENAID KDFE204EWH1
Near Riverside, CA 92505
Kevin
Job Details:
01/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
"Unit not making ice. I put unit into diagnostic and ran tests on ice maker. I found error code for lost position. Ran test for ice maker motor, found that the ice maker motor is not responding. Failed ice maker assembly. Ordering ice maker. ; ordrng 1 WPW10764668 (ice maker)"
Near Los Angeles, CA 91306
Michael
Job Details:
01/14/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00
Cx states water dispenser flow is messy and spills down front of unit. Tech found spigot zip tied in place but pointing upwards allowing water to flow over the dispenser cover. Removed UI and used zip ties to hold spigot in correct position. Replaced all parts and water dispenser now flows as designed. Job complete
Near Los Angeles, CA 91324
Michael
Job Details:
01/14/2019
REFRIGERATOR KITCHENAID KSSC42QTS02
Removed faulty ice maker and replaced with new ice maker.Advised cx to wait 24 hrs for ice production. Job complete
Near Los Angeles, CA 91316
Michael
Job Details:
01/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Cx states she does not know how to use the unit. She cannot get water to draw n. She uses the dish washer as a storage space for them to dry.There is no air gap installed in the home. Unit has standing water.Unit ops fine with no issues. Cx was improperly using unit.Instructed cx on proper wash operation and went through steps to teach Cx proper usage. Job complete.
Near Moreno Valley, CA 92551
Kevin
Job Details:
01/14/2019
RANGE WHIRLPOOL WEG745H0FS0
"Front burners are not lighting and having uneven flames. I found failed burner heads and caps causing the issue. Unit needs new burners and caps. Customer also showed me where the cast iron grates have cracked, I called trade partners to see if the grates would be covered by warranty. They told me the grates wouldn’t be covered and the customer would have to pay for grates. SR#7723796661. Ordering burners and caps. ; ordrng 1 W11161846 (CAP) and 2 WPW10256028 (burnr-head)s"
Near Riverside, CA 92503
Kevin
Job Details:
01/14/2019
WASHER WHIRLPOOL WFW92HEFW0
"Unit is filling load and go dispenser with water which is diluting detergent. Called tech line, sr#7723909470. They suggested that it could be caused by detergent not inserted correctly or dispenser malfunction. I told tech line that the dispenser was replaced 7 months ago and corrected issue till now. Need to replace dispenser to correct issue. Ordering dispenser assembly. ; ordrng 1 W10862190 (dispenser)"
Near Mariposa, CA 95338
Kenneth
Job Details:
01/14/2019
FREEZER WHIRLPOOL WRX988SIBM03
Found unit not making ice due to faulty ice maker. Ordering new ice maker. Also ordering bin tracks. Broken not rolling to bin out properly. Causing excessive frost in freezer due to door not being able to close all the way; ordrng 1 W10850332 (bracket) and 1 W10858092 (bracket) and 1 W11294907 (ICEMAKER)
Near Mariposa, CA 95338
Kenneth
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Installed valve and switched stainless line to plastic line to do so. Tested unit. Unit is still dripping. Called techline and talked to Steve and he informed me unit is dripping due to lack of water pressure or valve is not closing all the way. Ordering another valve. Instructed customer to check there water pressure to double insure that it is over 35 PSI; ordrng 1 W11043013 (valve)
Near Los Angeles, CA 91405
Michael
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Emoted power from unit. Removed and replaced UI control. Rebooted unit. All fans op as designed. Ice maker cycled and filled. Advised cx wait 24 hrs for ice production. job complete
Near Santa Clarita, CA 91350
Michael
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00
Removed faulty auger motor and replaced with new. Installed plate and shaft.Retested and ice dispenser operates as designed.
Near Oakhurst, CA 93644
Kenneth
Job Details:
01/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Found unit not closing door due to bad inner door. Inner door is hitting top rack not allowing unit to close fully. Ordering new top rack and inner door. ; ordrng 1 W11174980 (INNER DOOR) and 1 WPW10350382 (dishrack)
Near Madera, CA 93636
Kenneth
Job Details:
01/14/2019
DISHWASHER KITCHENAID KDTE334GPS0
Found unit DOA. Found unit with 120 volts to control but not turning on. Ordering new control board and console; ordrng 1 W11120155 (CONTROL ) and 1 W11165145 (CONSOLE)
Near Riverside, CA 92503
Kevin
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Unit is freezing everything in the RC. I found out of range RC thermistor causing over cool in RC. Damper is closing properly in diagnostic and main control has already been replaced. Sr#7723906989. I removed and replaced RC thermistor. Tested unit. All tests good.