Near Los Angeles, CA 91604
Isidore
Job Details:
08/17/2018
whirlpool freezer WRF535SWHW00
freezer cavity not flat warped inward to call customer for replacement following decision used heat gun to expand seal ok but barely touching gap much larger before, almost full 1/4 inch opening.sides and bottom appear ok , has no door tilt adjustments.
Near Beverly Hills, CA 90210
Isidore
Job Details:
08/17/2018
JENNAIR RERFIGERATOR JFC2089BEP01
found by-metal closed ok at control at CN6 orange found 120 vac to ground control WPW10317076 not working properly; ordrng 1 WPW10317076 (cntrl-elec) Removed freezer door and freezer back panel, defrost freezer installed new by-metal harness reinstalled back panel and freezer door. Removed refrigerator back panel and old control. Installed new control test operation ok at this time. Customer to wait 24 hours to allow to stabilize temperature.
Near Apple Valley, CA 92308
Cesar
Job Details:
08/17/2018
whirlpool dishwasher WDT720PADE2
Not Draining/Water Remains. Drain hose checked valve stuck in the closed position broke free and tested unit all checked good .
Near Pinon Hills, CA 92372
Cesar
Job Details:
08/17/2018
ge washer GTW460ASJWW
Unit not going thru cycles, unit has bad drain pump. Replaced drain pump unit tested good. Used a WH23X24178 (pump,drain)
Near Pinon Hills, CA 92372
Cesar
Job Details:
08/17/2018
maytag drer MGDX655DW2
Loud thud when turning replaced pulley and drum wheels unit tested good at this time ; used 1 4392065 (DRYER REPAIR KIT)
Near Hesperia, CA 92344
Cesar
Job Details:
08/17/2018
frigidaire range FPGH3077RFD
F23 code communications problem between UI and main control reseated connector on control and UI unplugged unit to reset electronics plugged everything back in and unit tested good let sit for 10 min and worked UI timers lights and ran oven. If code comes back order UI and main control
Near Hesperia, CA 92345
Cesar
Job Details:
08/17/2018
WHIRLPOOL WASHER WTW8000DW2
Unit not finishing cycles ran test found unit shakes even when empty also found communication error codes routed for suspension and control ; ordrng 1 W10812421 (elec.control board) and 1 W11130356 (suspension),
Near Victorville, CA 92394
Cesar
Job Details:
08/17/2018
WHIRLPOOL REFRIGERATOR WRT518SZFW00
Bottom of doors hitting bottom of cabinet liner found middle hinge and lower hinge are angled down caused by damaged to cabinet causing hinges to not sit at a90 degree to cabinet contacted tech line agreed damage to cabinet non repairable
Near Ojai, CA 93023
Aaron
Job Details:
08/17/2018
kitchenaid refrigerator KUDR204ESB00
Unit is not cooling checked the unit compressor is not producing and heat ordered part; ordrng 1 8201787 (compressor) and 1 W10163273 (drier-tube) Replaced the compressor and filter dryer recharged system , operating normal allow 24 hrs to cool down ; used 1 AF1200 (TUBE EXTENSION), and 4 R134A (4 OZ)
Near Ojai, CA 93023
Aaron
Job Details:
08/17/2018
ge dishwasher GDT635HSM0SS
Unit door strike was busted replaced the strike , realigned the door to shut strait and persistent, advised the customer if it gets out of alignment again there will be a call out fee and labor to correct that is an install issue, they have flooring issue unrelated to the dishwasher but could affect it if the flooring needs to be redone ; used 1 WD13X10071 (STRIKE )
Near Thousand Oaks, CA 91320
Aaron
Job Details:
08/17/2018
whirlpool oven WFG525S0HZ0
Open oven sensor code reset and tested needs control as well ordered parts; ordrng 1 W10833885 (sensor) and 1 W11159621 (CONTROL ),
Near Moorpark, CA 93021
Aaron
Job Details:
08/17/2018
whirlpool washer WFW85HEFC1
Found a plastic piece stuck between basket and tub removed tested ops unit now works as designed.
Near Oxnard, CA 93035
Jesus
Job Details:
08/17/2018
whirlpool dryer WGD70HEBW1
Customer states that unit is not heating. Checked unit and no heat. Removed top panel and front assembly. Checked thermal fuse and was blown. Replaced fuse and coils. Cleaned out any lint inside unit for customer. Assembled unit and tested. Unit is working as designed; used 1 279834 (2 COIL GAS VALVE SET), and 1 WP3392519 (THERMAL FUSE)
Near Thousand Oaks, CA 91320
Jesus
Job Details:
08/17/2018
maytag washer MHW7000XW2
Customer states that unit is not working. Checked unit and ran diagnostics found error codes. Unplugged unit and removed back cover. Inspected mcu and found it burnt. Customer paid in full for parts. Removed back panel and installed new mcu WPW10374126 (cntrl-elec). Assembled unit and tested. Unit is now working as designed.
Near Thousand Oaks, CA 91320
Jesus
Job Details:
08/17/2018
WHIRLPOOL RANGE WFG505M0BS3
Customer states that unit bottom panel is bent. Checked unit and found the bottom bent to much. Also corners were damaged. Removed bottom and installed new W11098799 (Bottom). Unit is now working as designed.
Near Calabasas, CA 91302
Jesus
Job Details:
08/17/2018
KITCHENAID REFRIGERATOR KBSD608ESS01
Customer states that unit freezer temp can not be changed. Checked unit and pressed the freezer temp button was able to drop it down to 0. Customer pressing the minus and it doesn’t go lower. He would had to press the + sign to drop temp. Also advices them of the ambient temperature displayed when opening door. Unit is working as designed.
Near Agoura Hills, CA 91301
Jesus
Job Details:
08/17/2018
maytag washer MVWB765FW0
Check unit and found error code of overloading and too many suds Ran a few rinse cycle to get rid of the suds Ran test cycle and unit completed with no issues Showed client how to load machine machine and cycles to use depending on clothing material Also advised her to only use HE soap and how much to use
Near Calabasas, CA 91302
Jesus
Job Details:
08/17/2018
kitchenaid microwave KBMC147HSS03
Customer states that unit door is not holding up. Checked unit and door is dropping down. Removed front panel and replaced torsion spring. Assembled unit and is still dropping down. Need to order right side torsion spring. Per techline order two torsion springs. Called techline to comment and there is nothing we can do to improve the status of the door opening. Unit is working as designed.
Near Camarillo, CA 93010
Jesus
Job Details:
08/17/2018
maytag dryer MGDZ400TQ2
Customer states that unit doesn’t start. Checked unit and tested. Pressed button for 3 second and started working. Customer was not holding button down long enough to start. Unit is working as design
Near Oxnard, CA 93030
Jesus
Job Details:
08/17/2018
kitchenaid refrigerator KRFF507ESS01
Customer states that unit is not making ice. Checked unit and found the evaporator iced up. Removed drawers and evap cover. Defrosted all ice and place thermistor in the suction line tide with a zip tide. Assembled unit and tested. Unit is now working as designed.
Near Ventura, CA 93003
Hector Zuleta
Job Details:
08/17/2018
whirlpool refrigerator WRB322DMBM00
Customer states fresh food compartment getting too cold. Ordered damper control and thermistor.; ordrng 1 WPW10422363 (harns-wire) and 1 WPW10594330 (control), Replaced damper control and harness wire. Tested ok.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
08/17/2018
jennair rerfigerator JFC2290REP00
door not closing properly. Checked unit and found left hand fresh food door too low not allowing mullion door engage completely into the pivot block. Removed door and added an spacer on the bottom door hinge to lift the door. Tested ok
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
08/17/2018
Customer states refrigerator is vibrating. Checked unit and found condenser tubing vibrating. Adjusted and tested ok.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
08/17/2018
KITCHENAID DISHWASHER KUDE60FXBL1
Broken upper rack rails. Ordered with the adjusters. Customer will paid on the next visit.; ordrng 2 WPW10195839 (dishrack adjuster)s, Replaced both upper rack rails and adjusters. Tested ok.
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
08/17/2018
KITCHENAID REFRIGERATOR KRFF707ESS01
Fresh food evaporator iced up (Whole lot of ice); ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAPORATOR COVER) and 1 WPW10389152 (support), Replaced evaporator fan motor assembly, support and evaporator cover (Fresh food compartment). Tested ok.
Near Los Angeles, CA 91343
Michael
Job Details:
08/17/2018
whirlpool dryer WFW8640BW0
Customer states unit makes noise when using. F9E1 long drain fault stored in control. Removed top panel and rear panel, ran unit through auto service test. Passed service test but bearing noise is heard from rear motor area.
Near Los Angeles, CA 91304
Michael
Job Details:
08/17/2018
whirlpool washer WTW4800BQ0
Unit was stuck with drain pump on. Washer was unresponsive and would only hum.Tech found unit unplugged. Plugged unit in and drain pump kicked on. No faults stored in control.RN unit through manual fill, drain agitate and spin. Ran unit through auto service test and passed with no issues. Rebooted control and unit ops as intended. If problem persist will order control.
Near Los Angeles, CA 91306
Michael
Job Details:
08/17/2018
whirlpool refrigerator
No ice production.Tech found no codes with ice maker and water valves operate. Tech found frozen water fill tube at ice maker assembly. Ice maker harvested. Tested heater leads and heater is open. P/n W11087201; ordrng 1 W11087201 (heater), Removed ice maker assembly, removed and replaced heater element. Installed icemaker assembly. Ice maker cycled and filled. Unit ops as intended job complete.
Near Los Angeles, CA 91325
Michael
Job Details:
08/17/2018
whirlpool dishwasher WDT780SAEM1
Wheels are falling off. Tech found lower rack all wheels are loose and 4 wheels are currently missing from rack. No other issues noted with performance of unit. P/n W10195416V; ordrng 4 W10195416V (dish rack wheel)s, removed and replaced four wheels assemblies. Lower rack now glides smoothly and operates as intended. Job complete.
Near Los Angeles, CA 91601
Michael
Job Details:
08/17/2018
ikea dishwasher IUD9500WX4
Unit leaks from door. Tech found a pin hole in the plastic housing of inlet water valve W10872255; ordrng 1 W10872255 (valve), removed and replaced damaged water valve. Ran unit through rapid advance and unit ops as intended. Job complete.
Near Los Angeles, CA 91345
Michael
Job Details:
08/17/2018
WHIRLPOOL MICROWAVE WMH31017FS2
Customer states unit makes a noise and doesn’t work. Tech found lower door interlock had a cracked post not allowing micro switch to be held in place. Replaced lower interlock WP8206419 (Interlock) and micro switches W10727360 (Switch)s. Unit now operates and heats as intended. Unit ops as intended job complete.
Near Los Angeles, CA 91331
Michael
Job Details:
08/17/2018
whirlpool washer WTW7500GW0
Unit is leaking. Tech found dispenser housing is split at the seam. Ordering new dispenser assembly W11130239; ordrng 1 W11130239 (housing), Removed and replaced water valve and dispenser housing. Unit no longer leaks water onto the floor. Ran unit through auto service test and passed with no issues. Unit ops as intended job complete.
Near Los Angeles, CA 91307
Danny
Job Details:
08/17/2018
WHIRLPOOL DISHWASHER KDTE204GPS0
Not cleaning dishes Found bad sump assy ; ordrng 1 W11124384 (SUMP ), Replaced sump assy Ran a self test cycle Unit completed with no issues No water leak.
Near Agoura Hills, CA 91301
Danny
Job Details:
08/17/2018
maytag washer MVWB765FW0
Check unit and found error code of overloading and too many suds Ran a few rinse cycle to get rid of the suds Ran test cycle and unit completed with no issues Showed client how to load machine machine and cycles to use depending on clothing material Also advised her to only use HE soap and how much to use.
Near Simi Valley, CA 93065
Danny
Job Details:
08/17/2018
WHIRLPOOL REFRIGERATOR MFI2665XEM7
Not making ice and dispenser door is closing Found faulty dispenser motor and bad ice maker Need to order parts and rs call ; ordrng 1 W10882923 (icemaker) and 1 WPW10353552 (separator), Replaced ice maker and separator Ice maker cycled and filled up with water Dispenser is closing and sealing properly Advised client to allow 24hrs for a full bucket of ice.
Near Simi Valley, CA 93065
Danny
Job Details:
08/17/2018
WHIRLPOOL RANGE WFG550S0HV
Unit is leaking gas through the manifold Need to order parts and rs call ; ordrng 1 W10859728 (manifold), Replaced manifold Check gas leaks none found.
Near Simi Valley, CA 93065
Danny
Job Details:
08/17/2018
Client decided to cancel appointment
Near Simi Valley, CA 93063
Danny
Job Details:
08/17/2018
whirlpool dryer WGD4815EW2
Not starting a cycle Found broken door latch; ordrng 1 WPW10237959 (switch-dor), Replaced door latch Reinstall dryer Unit is working properly.
Near Bakersfield, CA 93312
Andrew
Job Details:
08/17/2018
kitchenaid refrigerator KFIV29PCMS03
Removed and replaced deli control and main control. Set unit to 8 hour defrost. Tested unit ok; used WPW10589837 (CNTRL-ELEC) and a W11199439 (cntrol)
Near Bakersfield, CA 93309
Andrew
Job Details:
08/17/2018
whirlpool refrigerator WRX735SDHZ00
Ran unit diagnostics test and all fans and thermistors checked fine. Ice box fan and ice maker thermistor were fine. Customer stated when they fill a large cup of ice it takes a long time to make ice. Instructed Customer that under optimal conditions that the ice maker will only make ice every 90 minutes and it’s a small 6 cube ice maker. Adjusted freezer temp to -3 to help ice production but informed Customer that unit is functioning as designed
Near Bakersfield, CA 93304
Andrew
Job Details:
08/17/2018
whirlpool refrigerator WRX735SDBM04
Found door switch not engaging when door closed due to dent on door liner. Attached shim to inside liner and tested dispenser and it dispenser ice ok. Advised Customer to leave door closed for a few hours so adhesive will dry and stick.
Near Bakersfield, CA 93304
Andrew
Job Details:
08/17/2018
MAYTAG WASHER MVWB835DW1
Found unit dead no power from board and UI was shorted at plug in from control harness. Removed and replaced control and UI. tested unit and now functions normally. Used a W10861510 (CONSOLE) and a W11024149 (CNTRL)
Near Bakersfield, CA 93304
Andrew
Job Details:
08/17/2018
maytag washer MVWB725BW0
Inspected unit and ran auto test. Unit stated leaking when softener dispenser started to fill. Removed top and found softer hose pulled off of dispenser assembly. Reattached hose and secured. Edited unit and no leaks ; Job Cmpltd
Near Keene, CA 93531
Patrick
Job Details:
08/17/2018
KITCHENAID OVEN KSGG700ESS1
Found bake intermittently sparking. Gets to 145 and shuts off and takes forever to relight. Never reaches desired temp. Needs new harness kit and board ; ordrng 1 W10860916 (module-spk) and 1 WPW10701462 (harns-wire),
8/9/18 20:41: PC there 8/9 THU, 15:44 to 16:31, Removed and replaced parts. Regrounded. Tested and it checked good but did notice connector on harness that goes into dsi has burnt connections. Needs new harness ; ordrng 1 W10580231 (harns-wire), Removed an replaced part.tested unit. All,ops checked good.
Near Lancaster, CA 93535
Patrick
Job Details:
08/17/2018
whirlpool washer W10007190
Canceled at the door ; Job Cmpltd
Near Palmdale, CA 93550
Patrick
Job Details:
08/17/2018
maytag dishwasher MDB4949SDZ0
Customer states the unit is filling and washing for about a minute and then cancels and drains. Checked the error codes and the one stored was a f8e3 drain circuit stuck on in control . Needs new control per tech sheet ; ordrng 1 W10906430 (cntrl-elec), Removed and replaced part tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details:
08/17/2018
WHIRLPOOL REFRIGERATOR
Found the Unit no cool in the fridge section. Checked coils and their over frosted. Unit not going in defrost. Needs new fan and defrost thermostat. ; ordrng 1 W11033168 (harns-wire),Found the 7nit no cool in the fridge section. Checked coils and their over frosted. Unit not going in defrost. Needs new fan and defrost thermostat. ; ordrng 1 W11033168 (harns-wire), replaced parts, tested all ops normal.
Near Tehachapi, CA 93561
Patrick
Job Details:
08/17/2018
JENNAIR DISHWASHER JDB9800CWS2
Customer states there is a noise and then unit shuts off. Heard noise and it was coming from the pump. Getting sufficient power and not pumping water out of unit. Checked for blockage and none present. Needs new pump. Removed and replaced pump WPW10531320 (PUMP-DRAIN). Tested unit all ops checked good. Dried up all water and checked for leaks. All ops good no leaks ;
Near Santa Clarita, CA 91354
Raymond
Job Details:
08/17/2018
kitchenaid dishwasher KDTE404DSS0
Upon arrival unit would not heat. Ohmed heater at 13.1ohms. Ran diagnostic and had shorted temp sensor code. Measured resistance of OWI sensor, found out of range. Quoted customer for repair. Customer approved; ordrng 1 WPW10705575 (sensor), Replace sensor and Tested unit. Unit heater turned on. Restarted calibration cycle and explain unit must go on tight for about 30 minutes until the cycle was complete. This will erase all codes and instruct control to turn the heater back on unit functions as designed.
Near Los Angeles, CA 91331
Raymond
Job Details:
08/17/2018
MAYTAG WASHER MHW6000XW1
Water won’t enter tub and it won’t dispense soap. inspected and found fault codes for dispenser and drain pump. Supplied voltage to pump pump won’t activate. Found bad board, drain pump motor seized, MCU cap burnt. Quoted customer for repair, customer declined.
Near Los Angeles, CA 91331
Raymond
Job Details:
08/17/2018
whirlpool refrigerator WRF555SDFZ03
Customer states there a smell in unit. Inspected and could not smell much due to a heavy fragrance in home. Also found customer using baking soda with small opening not catching odors. Also has a lot of uncovered fresh food. Contacted Rich 7722730819 and discussed, was instructed fragrances from home like candles can cause these issues also the lack of proper Odor filters is contributing to issue. Customer needs to install odor filters and check produce for expiration. Unit functions as designed at time of service.
Near Burbank, CA 91505
Raymond
Job Details:
08/17/2018
maytag washer MVWC565FW1
Unit would only display red flashing light. Inspected and found lid latch fault codes, lid latch out of range. Replaced latch, calibrated and tested unit. Unit functions as designed.; Job Cmpltd
Near Los Angeles, CA 91331
Raymond
Job Details:
08/17/2018
whirlpool microwave WMH53520CS1
Upon arrival turn table motor buzzing but not turning. Also found cracked driver. ; ordrng 1 W10337248 (driver,turntable) and 1 WPW10466420 (motor-turn),
We serviced a
kitchenaid refrigerator KRMF706EDF01 Excessive snow like frost in FC. Inspected and found door open slightly allowing warm air inside. Performed LED test and cabinet was sealed. Open and shut door from side of handle and recreated issue, interviewed cx and found her sons shutting from right
Near Canyon Country, CA 91351
Raymond
Job Details:
08/17/2018
Near Santa Clarita, CA 91355
Raymond
Job Details:
08/17/2018
whirlpool range AGR5330BAS3
Used shop vacuum to remove all broken glass, installed glass door. Also right front burner not igniting. Tested and found bad burner head. Also oven seal is torn. ; ordrng 1 WP98017461 (cap-burner) and 1 WPW10535778 (gaskt-door) and 1 WPW10636224 (burnr-top)Replaced burner head, cap, and door seal. Pulled unit out and cleaned up broken glass under unit and verified no glass shards in unit. Unit functions as designed.; Job Cmpltd
Near Castaic, CA 91384
Billy J.
Job Details:
08/17/2018
maytag washer MVWB765FW1
Customer stated unit giving of found hot water valve not opening removed and replaced valve retested job complete. Used a W11165546 (Valve)
Near Santa Clarita, CA 91354
Billy J.
Job Details:
08/17/2018
MAYTAG WAHSER MVWC360AW0
Customer stated unit making load noises noticed cam was loose rubbing against guard tightened resecured and retested all ops sound as designed job complete
Near Los Angeles, CA 91326
Billy J.
Job Details:
08/17/2018
maytag washer MVWC416FW
Unit was leaking tilted unit back and gearcase was pouring out oil removed and replaced gearcase W11035747 (Gearcase). retested job complete. all functions work as designed no leaks at this time.
Near Santa Clarita, CA 91351
Billy J.
Job Details:
08/17/2018
whirlpool refrigerator WRS555SIHZ00
Unit won’t dispense ice and has a ton of frost build up in ice bucket instructed customer when he gets ice to fully press paddle other wise ice gets stuck in ice door and unit get frost. cleared all ice, retested job complete.
Near Santa Clarita, CA 91390
Billy J.
Job Details:
08/17/2018
whirlpool refrigerator RDRS2362AW
arrival removed and replace icemaker do to it being cracked and leaking retested job complete. Used a 4317943 (ICEMAKER)
Near Santa Clarita, CA 91350
Bryan Dunn-Wilson
Job Details:
08/17/2018
WHIRLPOOL REFRIGERATOR KRMF706ESS01
customer stated that after installation of fridge doors were uneven. Right door sat higher than the left. Adjusted door on right side. Door even. Customer approves repair. No dents. Dings. Or scratches caused by tech
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
08/17/2018
whirlpool oven WGG745S0FS02
Upon arrival customer states oven does not light. Read notes saw regulator was recently changed. Found switch on regulator in off position. Turned switch to on position and oven started right up. Customer approves repair At this time. No dents dings or scratches caused by tech.
Near Glendale, CA 91206
Bryan Dunn-Wilson
Job Details:
08/17/2018
whirlpool washer WTW7500GC0
Customer states wash times are long and the clothes are wet after cycle. Ran diagnostics only code received was off balance load detected. Unit functioned as designed in diagnostics. Calibrated unit and instructed customer on proper loading to ensure and even load. No dents dings or scratches caused by tech.
Near Glendale, CA 91206
Bryan Dunn-Wilson
Job Details:
08/17/2018
whirlpool dryer WGD7500GC0
states air duct is burned and smells burning smell. Inspected unit found flame would ignite then die 20 seconds later. Removed vent ran unit flame stayed lit. Informed customer they had a restricted vent and it needs to be cleared. Informed customer that air duct being burned is normal. No need for repair. No dents dings or scratches caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details:
08/17/2018
WHIRLPOOL WASHER WFW75HEFW0
Upon arrival customer states washer is stuck in drain cycle and flashing f7e1 long drain. Removed front panel. Found that drain filter was clogged with cardboard. Instructed customer to check pockets and be clear that nothing is in pockets. Cleared drain. Calibrated and tested unit. Unit is functioning as designed customer approves of repair at this time. No dents dings or scratches caused by tech.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
08/17/2018
maytag washer MVWB835DW1
Cx states poor spin. Spots still being left on clothes. Tried to test unit in diagnostics. Unit would not respond turned off by its self then turned on and tried to cycle. Ordering control; ordrng 1 W11111453 (cntrl-elec), Removed and replaced control and UI. Calibrated and tested unit. Unit functioning as designed.
Near Bakersfield, CA 93311
Dane
Job Details:
08/17/2018
KITCHENAID REFRIGERATOR KSC24C8EYY02
Unit never reached desired temperature. Call tech-support and spoke to Andrew. With Andrew I found UV dye around insulation inside cabinet around suction tube. Unit is non-repairable.
Near Arvin, CA 93203
Dane
Job Details:
08/17/2018
KITCHENAID REFRIGERATOR KRFC400ESS
Upon arrival the unit was not making ice. Found icemaker water valve would not close all the way causing ice maker to freeze up and sort out. Unit needs new water valve and ice maker ; 1 WPW10300024 (icemaker) and 1 WPW10312696 (water inlet valve), Removed and replaced water valve and icemaker and tested unit. Unit functions normal now.
Near Arvin, CA 93203
Dane
Job Details:
08/17/2018
whirlpool rerfigerator WRF535SWHV00
Upon arrival unit was freezing everything in the fresh food compartment. Removed and replaced damper door electronic control and thermostat kit. Unit functions normal. WPW10594330 (CONTROL) a 12002355 (THERMISTOR KIT) and a WPW10503278 (CNTRL-ELEC)
Near Arvin, CA 93203
Dane
Job Details:
08/17/2018
whirlpool refrigerator GI6SARXXF02
pon arrival unit was not going into defrost. Found defrost them is that sorted out and took out relay on main board. Unit needs new harness with defrost sensor and controller; rqstng P&A on 1 WPW10285199 (cntrl-elec) and 1 WPW10285199 (cntrl-elec), Removed and replaced control and tested unit. Unit functions normal now.
Near Bakersfield, CA 93304
Dane
Job Details:
08/17/2018
whirlpool washer WTW7040DW1
pon arrival the unit would not fill and was living in F fault code. Found water valve not opening. Removed and replaced water valve and tested unit. Unit functions normal now. Used a W11220230 (Valve)
Near Bakersfield, CA 93306
Dane
Job Details:
08/17/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00
Unit is still freezing food in the fresh food. Call tech-support and spoke to Adrian. Ran over several test Adrian suggested changing user interface; ordrng 1 W11043015 (panel-ui), Removed and replaced user interface panel and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details:
08/17/2018
frigidaire refrigerator FFHT2021TW
Upon arrival the fresh food compartment was not cooling. Found evaporator fan not turning. Removed and replaced evaporator fan motor and tested unit. Unit functions normal; used 1 242077702 (FAN)
Near Bakersfield, CA 93305
Dane
Job Details:
08/17/2018
maytag dryer MGDB835DW3
Upon arrival the unit would not start it would all meet up. Found sock and undergarments and blower wheel preventing it from turning. Removed obstruction from blower wheel and tested unit. Unit functions normal now
Near Oceano, CA 93445
George
Job Details:
08/17/2018
whirlpool dryer CGM2745FQ0
Unit still unresponsive. Ordering new motor. Did not reschedule due to part availability. ; ordrng 1 W10841144 (motor-drve), Installed motor. Unit still failing to engage motor. Found dryer not turning on found bad thermal fuse need to replace ok to order part office to call customer wen part in.; ordrng 1 WP3392519 (fuse-thrml), Installed thermal tested check out ok complete
Near Baywood-Los Osos, CA 93402
George
Job Details:
08/17/2018
kitchenaid refrigerator KRFC300ESS01
Found refrigerator after 2weeks exexively motor noise out of damper control 2 one change out spoke to whirlpool wants our distributor to order part from whirlpool fresh stock damper control; ordrng 1 WPW10594329 (control) Installed new damper tested check out ok complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details:
08/17/2018
whirlpool refrigerator WRS588FIHV00
Found refrigerator21c in freezer. 1c freshfood way to cold recalibrated and set on free high 0freezer. 37recomended setting s customer instruct unit was set to cold .no dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details:
08/17/2018
whirlpool microwave UMV1160CW3
Found microhood functioning customer experience stating door not closed wen door closed reposition bottom door switch checking ok complete . No dents or dings cause by tech.
Near Templeton, CA 93465
George
Job Details:
08/17/2018
WHIRLPOOL WASHER WTW8040DW4
Found washer with lf error long fill put into diagnostic cold water side trikiling hot checking ok replace valve ok to order part. Ordrng 1 W11220230/valve; Installed new valve tested ok complete . No dents or dings cause by tech.
Near Los Angeles, CA 91605
Kenneth
Job Details:
08/17/2018
maytag washer MVWC415EW1
Found unit making noise during agitate. Found unit had a worn down agitator. Replaced agitator and tested unit. Unit is now working properly. Customer approves function T this time. No dents dings or blemishes on or around unit caused by technician. Used a W10836496 (AGITATOR)
Near Los Angeles, CA 91316
Kenneth
Job Details:
08/17/2018
whirlpool refrigerator WRT518SZFM00
Found unit is freezing food in the fresh food compartment. Upgrading control and thermistor on return visit. Will also upgrade fan for better cooling in the refrigerator. ; ordrng 1 WP2163777 (blade-fan), Installed thermistor. Fan blade and control. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91356
Kenneth
Job Details:
08/17/2018
whirlpool refrigerator WRS312SNHM00
Found fridge not cooling due to iced over evap. Defrosted evap and tested unit. Unit is now working properly. Informed customer if problem continues to call back. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91304
Kenneth
Job Details:
08/17/2018
KITCHENAID OVEN KEBS277SSS00
Installed relay and tested unit. Unit is working on 5e lower oven. Top oven bake element is working but broiler element is not. Broiler element is bad. Tested all the way to element. Ordering new element. Rescheduled customer for Thursday 8-16-18 collected in full remaining balance of $281.15 via CC; ordrng 1 WP9760588 (transformr) and 1 WP9760774 (elmnt-brol), Installed element and tested unit. Unit is now working properly. Transformer was incorrect for model. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Hanford, CA 93230
Erick
Job Details:
08/17/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05
Found compressor super hot. Unit is no longer cooling in either compartment. Freezer evap has a ball full of frost. Evap has restricting csusing unit not to cool. While inspecting evap found compressor making loud rattling noise as well. Unt will need seal system; ordrng 1 W11209866 (COMPRESSOR) and 1 WPW10313899 (evaporator), Re isntalled new parts on unit. Pulled vacuum,recharged system,inspected for leaks and found none. Installed new evaporator. Compressor once again is not working. This is second compressor that will not fire. Amp draw is at 11.5 Causing compression not to run. Called techline and came to the conclusion that units parts are defective. Cust is very upset and will call into whirlpool for replacement.
Near Hanford, CA 93230
Erick
Job Details:
08/17/2018
whirlpool washer WTW5000DW1
Cycled unit through diagnostics and found unit with shifter error causing it not to spin. Cam joint had slipped from shifter causing it not to engage. Removed cam and shifter. Reinstalled and secured both. Retested it and it passed all diagnostics test with no errors. Job comp
Near Visalia, CA 93291
Erick
Job Details:
08/17/2018
KITCHENAID DISHWASHER KDTE204DSS0
Found unit leaking through upper left. corner. Screws that hold very top rack in place was loose. Can see water marks running down the outside of unit. Retightned and secured all screws around unit. Retested it and it passed all tests with no leaks.
Near Visalia, CA 93291
Erick
Job Details:
08/17/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TD
Cycled ice maker and found it over fixing which is causing noise and not making ice. Repalced ice maker. It cycled and filled with no error. Used 1 243297606/ICE MAKER
Near Visalia, CA 93291
Erick
Job Details:
08/17/2018
whirlpool refrigerator WRF560SEYM
Found unit leaking due to cracked water Elbow. Unit will need new fitting.; ordrng 1 WP4373559 (fitting), Installed new parts on unit. Retested ice maker and it cycled and filled with no errors. Job comp
Near Tulare, CA 93274
Erick
Job Details:
08/17/2018
frigidaire range FFGF3054TS
Left front burner valve making lots of noise. Bleeding has more than normal. Made adjustment to valve but it did not make a difference. Vsvle will need to be replaced; ordrng 1 5304506548 (valve), Installed new valve on unit. Unit persisted with same hissing noise. Called techline and spoke with William. He explained hissing is normal. Valves are linear and not pressure. Not adjustments are available. Both center valve and left front can make hissing.Got file number 81921724Unit tested normal operation
Near Delano, CA 93215
Erick
Job Details:
08/17/2018
whirlpool icemaker WRS325FDAM
pon arrival found compressor making noise. Compressor has bad winding causing poor cooling.and will need to be replaced. While inspecting compressor also found fan blade missing fin. Condenser fan blade will also need to be replaced.; ordrng 1 W10156818 (fan blade) and 1 W10309988 (compressor), Installed new parts on unit. Pulled vacuum,recharged system, inspected for leaks and found none. Unit is now cooling in both sections.
Near Hanford, CA 93230
Enrique
Job Details:
08/17/2018
maytag dryer MEDC215EW1
Unit not powering on . I found an open thermal fuse . Replaced the fuse , truck stock . Now all functions checked normal . ; used 1 WP3392519 (THERMAL FUSE)
Near Visalia, CA 93291
Enrique
Job Details:
08/17/2018
maytag washer MVWB765FW1
Unit not filling with water . In diagnostics , found long fill error . Replaced the valve W11165546 (Valve). Calibrated the washer . All functions checked normal at time of service. No leaks .
Near Tulare, CA 93274
Enrique
Job Details:
08/17/2018
maytag washer MVWC565FW1
Not spinning/draining . I diagnosed the unit . Found no error codes . Performed calibration , ran a quick wash cycle test . All functions checked normal . Customer needed instructions
Near Tulare, CA 93274
Enrique
Job Details:
08/17/2018
whirlpool washer WTW5000DW1
Unit not completing the cycle . I found lid lock fault . I installed new lid lock W10838613 (LATCH) . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks .
Near San Luis Obispo, CA 93405
James
Job Details:
08/17/2018
WHIRLPOOL RANGE ACS3350AW
Range burners not sparking. Ordering new spark module; ordrng 1 WP31962701 (module-spk), Replaced spark module and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Arroyo Grande, CA 93420
James
Job Details:
08/17/2018
whirlpool dishwasher WDT920SADH2
Customer stated that unit wasn’t washing dishes. Tested unit and found no error codes. Unit passed auto test and ran cycle without problems. Unit had excessive soap in bottom of unit. Instructed customer on vinegar usage to remove the soap build up. Customer agrees and approves at this time.
Near Arroyo Grande, CA 93420
James
Job Details:
08/17/2018
maytag washer MVWX655DW1
Customer stated concerns at water level. Found using wrong settings for heavy items. Customer understands settings better and approves of functions at this time.
Near Fresno, CA 93722
Ian
Job Details:
08/17/2018
ROPER DRYER RED4516FW0
Unit pulled out and vent disconnected. Tech found unit may have had excess lint buildup from crushed vent,that may have smoldered in element. Vent was disconnected, allowing normally expelled air into room, which normally has heat odors. Attached vent properly and tested. Unit now tests good with no failures or damage to home.
Near Sanger, CA 93657
Ian
Job Details:
08/17/2018
KITCHENAID COOKTOP KICU569XSS00
Tech found that customer was using a set of pans, that was not meant for induction cooktop‘s. Tested with several other induction compatible pans, and found all zones are working normally. Instructed customer on induction symbols to look for when purchasing pans for an induction cooktop
Near Sanger, CA 93657
Ian
Job Details:
08/17/2018
KITCHENAID MICROWAVE KMDS104ESS02
Tested unit and found all functions and button is working normally. Instructed customer on proper button usage. Job Cmpltd.