"Ice maker slow to cycle , freezer temp is 1 degree at this time determined failed ice maker ; ordrng 1 W11700250 (Ice maker)"

"No error codes found, same scenario from last visit, Cerama Bryte Washer Cleaner and Brush set are recommended for ease of usage by Cx and proper cleaning of unit.; schdld next appmnt for 7/15 MON !"

Fan not working ice melting. ; ordrng 1 W10846539 (Ice fa n) and 1 W11578030 (Fan freezer) and 1 W10864518 (Fan kitn)

"Noise when agitate , needs Gearcase ; ordrng 1 W10902814 (Wash plate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"

Ice maker e5 error code and damper noise. Needs ice maker fill tube heater sealer and damper; ordrng 1 WP505587 (Sealer) and 1 WPW10479155 (Damper) and 1 W11087201 (Heater) and 1 W11658802 (Icemaker)

Installed parts tested unit still winding need transmission.; ordrng 1 WH03X34937 (Transmission) and 1 WH43X31240 (Auger) and 1 WH43X34257 (Assembally)

Broken wires on pantry door.; ordrng 1 W10815669 (Pantrydoor)

"Upon arrival found unit with door no closing properly, causing the door in uneven position, check the unit and found the lid is damaged in right front corner causing a sharp edge, and is dangerous. Additional the hinges on the unit dont work properly and is causing the door bags down, this unit will need new lid and hinges. ; ordrng 1 W11404468 (Lid) and 1 W11551369 (L hinge) and 1 W11551369 (R hinge)"

"Upon arrival found unit with noise coming form the back of the unit. Check the unit and compressor is running with normal noise, check the condenser fan and dont run at all. Run a test 4 and condenser fan never kicked on, check voltage and is no present the 120 DCV. Call tech line and after inspection, DC voltage is no going out from the control board. Recommendation is replace the control board and ui. SR: 7739488166; ordrng 1 W11620204 (Cotrol board) and 1 W11608967 (Ui) and 1 W11127829 (Motor fan) and 1 W11608966 (Fan assembly)"

Will reschedule call unit did not need Yvette fan motor towed customer that unit will need defrost thermostat due to ice buildup put unit in diagnostic mode and ran test number two which show that the heater turned on and I also ran test 15 which showed me that the fan motor turned on; ordrng 1 5304522323 (Defrost thermistor)

"Compressor is locked up, send out sealed system tech.; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler)"

Unit will not start; ordrng 1 W11627517 (ACU) and 1 W11700916 (Latch)

Actuator was removed and replaced. Unit will need additional part. Capacitor shorted out. Part on order follow up required. ; ordrng 1 W11428524 (Capacitor)

Called Frigidaire tech line to help verify the issue with the noise complaint. Unable to verify the noise complaint. I was able to verify the power outage issue and that was the main control. As soon as I pulled it out and started charging the connections the power outage came on the display. I replaced the main board and the display board. We will see if that takes care of the noise and power outage issue. There are two new doors to install but only one gasket and the right side door has no name plate. Will order and replace on return. 87410623. ; ordrng 1 241778307 (Gasket) and 1 5304512150 (Nameplate)

Ordering correct sump motor.; ordrng 1 W11460946 (Motor)

Needs compressor as well. ; ordrng 1 5304530688 (Compressor)

Reordering data loggers to ensure no further cooling issues. If temps are in fact in range then ice maker and fill tube heater should be replaced. ; ordrng 1 Datalogger

Guard let me in with a name. Address entered in incorrect. Called customer via 3CX no answer. Called office who also called with no answer. This community is set up by village numbers. Example: village 6 unit ****. Will need to be rescheduled. ; saved tckt

Found that units hinges were defective not allowing lid to shut properly. Defective hinges put stress on lid and damaged lid. Customer had unit completely installed advised customer they would have to have unit hooked up next time for me to test.; ordrng 1 W11128305 (Hinge left) and 1 W11128306 (Hinge right) and 1 W11128271 (Lid)

Confirmed broken wire to pump. To short to repair. Will order and replace lower harness. ; ordrng 1 W11643701 (Lower harness)

Installed new pump and new latch. Unit is still having problems trying to start a cycle. Confirmed we are losing voltage at pump. This indicates a short in the wiring harness or faulty control. Instructed customer they will need to get washing machine moved out and have somewhere more accessible for us to be able to do this repair. Ordering components needed.; ordrng 1 W11591637 (Harness) and 1 W11633362 (Cntrl)

Tech was assigned as a helper;

"7816 Isaak Ln Bakersfield Ca 93314 is correct addressF2E1 stuck key and thermistor sensor code tested both , operating ok now at this time , prior to coming out, the unit would run for five minutes and shut off on its own no matter what setting you put it on estimate to replace the user interface console is $ 788.01 Mrs declined to have anything done , unit tested ops ok now at this time paid $145.00 trip charge by card ; ordrng 1 W11419056 (Console)"

Tested unit found sound coming from defective drum and pulley.; ordrng 1 WE21X23869 (Drum asm) and 1 WE03X27417 (Pulley)

"Shawn with tech support, recommended to look up Service bulletin # REF 03-24 regarding fill tube heat tube kitWR49X45545Water valve, Main board and Ice maker; schdld next appmnt for 7/13 SAT !"

Not drainingFound bad pump after clearing. Unit is stacked. Dryer on top. Need help removing Need two techs 4 call count *****; O-emld tckt

Cycled unit and found bad LED. Ordering part for repair.; ordrng 1 W11602886 (Led module)

"Washer turn on by itself, cant ran any test,control board not responding.reroute for parts.; ordrng 1 W11608056 (Cntrl board)"

Found dispenser assembly leaking cracked will order; ordrng 1 W11524105 (Dispenser assembly)

"Case #87410522. Found refrigerator on demo mode removed retest out ok complete.; (created new UIS, deleted prior attachment to UisID 443514)"

Found dishwasher not responding power ok .; ordrng 1 WD21X24676 (Control) and 1 WD21X32839 (Ui) and 1 WD34X24733 (Cover)

"Found refrigerator deli light off Ui all lights on called manufacture need Ui drawer.case#87409848. Board dispenser control and mother board per manufacture sending correct partnumbers .; (created new UIS, deleted prior attachment to UisID 443875)"

Both cabinets are totally hot and compressor is seized. Will need sealed systems tech for repair.; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Drier)

Need more time to install parts; schdld next appmnt for 7/15 MON !

Found unit not finishing spin cycle; ordrng 1 WH22X37220 (Control board)

Checked unit found bad led module in rc. Also Cx experienced po code intermittently about 3 times. Ordering parts for repair ; ordrng 1 W11321365 (Main board) and 1 W11387579 (Led module)

Removed and replaced drain pump. Unit now draining and Im able to test unit. I found that the wash motor is locked up causing no wash movement. Ordering sump assy and will install console on return. ; ordrng 1 W11416363 (Sump assy)

When I diagnosed unit the drain pump was draining normally and the cycles were completing I had ordered suspension due to customer stating that the clothes were left wet. I arrived today and the drain pump is not draining and just humming with no obstruction indicating that the pump was failing intermittently. Need to order drain pump. Will use valve and suspension on return. ; ordrng 1 W10919003 (pump-water)

Right side door gasket is ripped and ice maker is dripping into ice bucket in the rear. Ordering ice maker and right side door gasket. ; ordrng 1 W10830274 (gasket-fip) and 1 W11548540 (Ice maker)

Wrong part. Did not come with burner & valve assembly as per diagram. Need the one with gas pipe.; ordrng 1 WE11X35317 (VALVE & BURNER)

Ordering pre cooler leak seems to be coming from it. Ordering part; ordrng 1 W11189542 (P cooler)

"File number 7739488648.Called techline they wanted me to try to seal behind gasket in order to retainer gasket better. But groove fits into is too wide not making a good fit. Will need to replace the fresh food door. Door seal has a tear at the top, will order and replace both parts.; ordrng 1 W11449026 (Rr ff door) and 1 W10917313 (Door gasket)"

"JB out 7/12/24.Customer states the refrigerator section is not cold enough also freezer. No ice production.Upon arrival, found Mullion divider burning hot to the touch.Pulled unit away from wall. Removed unit cover. Fount condenser fan blade worked its way off the motor shaft (over time) until it became blocked from turning causing condenser fan motor failure. Estimate to replace both Condenser Fan Motor and Fan Blade isCondenser fan motor part # 242018301. $136.20Fan Blade is. $. 23.41Tax on parts. $. 11.57Labor. $217.92Service call/Diagnostic charge $145.00TOTAL REPAIR ESTIMATE IS. $534.10Estimate has been approved 7/12/24Collected Parts, Tax and Service Charge ($316.18) Paid by CC on 7/12/24Authorization code 9T39 VM, transaction ID 1371672BALANCE DUEON COMPLETION OF JOB IS $$217.93ORDERING PARTS; ordrng 1 242018301 (CONDENSER FAN MOTOR) and 1 241639502 (FAN BLADE)"

Gas pressure 13' Case#13608037Spoke with Ge Techline. Techline advised to check gas pressure at wall if gas pressure is good to check for 120 V at gas valve. If all is present remove and replace gas valve assembly again. Part ordered ; ordrng 1 We03x29303 (Gas Valve)

Freezer door wire harness faulty. New door ordered W11536873 ; ordrng 1 W11536873 (Door)

Found unit unplugged and evaporator clear. Plugged unit in and ran through diagnostics. Unit passed all tests. Called techline and went over finding. Techline suggested replacing the control. SR#7739487048; ordrng 1 W11035836 (Control)

Unit need to be running for about 5-7 days to get proper diagnosis- unit was unplugged upon arrival- will return Friday the 19th anytime- ; schdld next appmnt for 7/19 FRI !

"Due to not having the part to complete, this call has been rescheduled for tomorrow and Miguel confirmed having the needed part and GG has rescheduled it.; O-emld tckt"

Installed the main control board. Restored power. Test unit failed. ; O-emld tckt

Ordered grease due to hinge squeaking and also ordered LED service kit due to light flashing and not turning on and I also ordered icemaker due to having a crack and leaking water customers is aware that I will return ; ordrng 1 W11126009 (Ice maker) and 1 W11683242 (Led kit) and 1 WP542638 (Grease)

"Will be needing to return will be ordering harness. Unfortunately, this is not fixed the issue and I will need to return to fix issue with the second man removed bunch of debris from inside drain pump unit still continuouslym drains.; ordrng 1 W11229597 (Harness)"

"Cx having temp issues in both rc and fc. Freezer temp 19 degrees Fahrenheit. Rc 59 degrees Fahrenheit. Evap fan motor shorted, causing clicking noise. Evap fan not operational at this point. Unit failed service test 3. Fan not turning on. ; ordrng 1 W11224591 (Evap fan)"

Unit need new ice maker.; ordrng 1 243297608 (Ice maker)

"Ran diagnostics with HQ scanner. Unit needed firmware , undated the firmware, ran a speed wash cycle, unit washed, drained, lid locked correctly and went into spin, tried a load of clothes on normal cycle unit is getting stuck and not advancing, just been randomly, I called tech line case 13606464; ordrng 1 WH03X32158 (Speed sensor) and 1 WH03X29559 (Motor kit) and 1 WH03X32218 (Pulley kit) and 1 WH22X35597 (Main control board)"

Unit need control board and elements ; ordrng 1 5304514924 (Elements) and 1 5304506946 (Element) and 1 5304536397 (Control board)

Lid strike broken not allowing unit to start. Customer stated that they pulled something from latch assy. Ordering latch and strike. Unit not keeping dispenser drawer in. Ordering drawer and housing. ; ordrng 1 W11457841 (Strike) and 1 W11413340 (Drawer) and 1 W11700916 (Lid switch) and 1 W11621181 (Housing)

Installed new hinges but unit still not closing documented with techline.spoke to geret Unit front shell bent at left hinge. Will need new front shell. Sr 7739488805. ; ordrng 1 W11402947 (Front panel)

"Noise during spin, found worn belt and Splutch, replaced and tested noise coming from Gearcase and motor. ; ordrng 1 W11026785 (Motor) and 1 W11449840 (Gearcase) and 1 W11510461 (Washplate), used 1 W11239857 (BELT), and 1 W10721967 (Splutch) from stock"

Soap dispenser motor is working. Water is still getting into the soap container. Soap level is set at 6; schdld next appmnt for 7/15 MON !

Joe Biden caused me to order the wrong door. And the seal system compartment door was deffective. ; ordrng 1 WR78X32670 (Refrigerator door skin) and 1 WR74X30916 (Top)

After replacing the board it still didnt work. After unplugging the j2 connection the refrigerator started to work. Bad user interface; ordrng 1 5304527031 (User interface)

The ice fan motor is receiving 14 VDC but is not working. Part has been discontinued ; ordrng 1 W10281584 (Fan motor)

Compressor is not compressing the gas. Faulty compressor. Customer paid $175.00 cash; ordrng 1 5304523780 (Compressor)

"Found unit inconsistently running cycles, told cx need unit made accessible; ordrng 1 W11512515 (Control board)"

Found motor not engaging; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)

"Ice maker leaking, ordered ice maker . Will return with parts. Not able to duplicate noise complaint at this time ; ordrng 1 W11548540 (Ice maker)"

Tech was assigned as a helper; snapped 2 QuickPics

Need work- wire are split Causey no power to icemaker- will need to replace door- look at pictures- states authorization ; ordrng 1 LW10839911 (Door ss)

"JB out 7/12/24.Customer states icemaker is no longer producing ice cubes and mechanical portion of the icemakers hanging down into the ice storage bin. Upon arrival found the and isolation block hanging from wire into his storage bin. It has separated from the icemaker assembly. Icemaker was replaced January 24th 2024 and the part still carries the remainder of the manufactures one year warranty against defects. There will be no charge for the replacement part. Replacement installation labor is $139.87. Collected the required $175 service calls/diagnostic charge today July 12, 2024 PAID IN CASH remaining balance of $139.87 is due upon completion of repair on return visit. Ordering icemaker assembly. Advise customer to remove tow panel grill of refrigerator, every three months regularly for the life of the product and clean with a vacuum and dusting brush the condenser coils. This will allow the unit to run cooler, consume less electricity and last longer. ; ordrng 1 W10873791 (ICE MAKER ASSEMBLY)"

Fridge not cooling. Sealed system issue; ordrng 1 5304530688 (Cmprsr) and 1 242044505 (Evap) and 1 5303305677 (Drier) and 1 215346902 (Tube process)

"Wrong part was ordered, correction has been made.; ordrng 1 W11360661 (Cover)"

Transmission lost all oil; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Transmission) and 1 W10734521 (Slider)

Front left element not working. Supports seperated. Ordering new 8 inch element. ; ordrng 1 WB30X24400 (8 inch element)

Called into tag and spoke with tyler. Loosing voltage from main control Checked the K501 relay blue in blue out with it running. Getting 120v to only one blue wire from k501 to neutral. We have a bad relay on main control. Will order new control SR#13437016; ordrng 1 WE22X38277 (Main control)

Checked the unit the leak came from parts in the ice maker kit ordered parts to properly repair the unit ; ordrng 1 W11510803 (Ice maker kit)

"Checked the unit no power going to the ignition niter and home dig niter open , needs oven thermostat and bake igniter . Needs approval by property management ; rqstng P&A on 1 W11590294 (Igniter) and 1 WPW10636339 (Oven thermostat)"

Unit making noise. Found loose cam. Installed properly. Now working as designed. Cx instruct on loading use n care.

"F7e4,f7e3, f6e3Replaced broken slider mechanism, the plastic was separating from the metal. Tested after repair all ok."

"No error codesUnit was not spinning properly or filling up. Tested unit out and made sure no noise was present. Made sure to set setting to deep fill, high. Unit is working properly ; used 1 W10734521 (SLIDER) from stock"

"Verified unit is operating as designed, advised cx on proper noise and use and care"

"Cx states unit stops on wash, found off balance and over load codes, unit on uneven flooring causing unit to shake too much. Unit passed field diagnostics. Unit functions as dsigned"

"Dryer not powering on, no heat. Replaced thermal fuse and thermal cut off. Dryer operating as designed.; used 1 WP3392519 ( Thermal fuse), and 1 279816 ( CUTOFF-TML) from stock"

"F7e6, f7e1Found belt had slipped off of main pulley. Verified belt and pulley are in good condition. Reinstalled belt, tested after repair all ok."

Thermal cutoff shorted out. Thermal cut off switch was removed and replaced. Unit passed all test. Unit is working as intended.

Lid lock damaged. Replaced lid lock. Tested unit. Unit operating as designed. Job complete.

"Unit is not cooling, inverter board had open line at the red and black wire. Replaced board with new inverter,munit is now working properly.; used 1 W10186719 (Inverter board) from stock"

Cx states unit stopped making ice. Found ice maker turned off. Turned on and ice maker cycled.

Cycled unit and found bad drain pump. Installed new drain pump and retested unit now working as designed job completed.; used 1 W11396717 (Pump) from stock

Unit shaking excessively and making noise. I found failed suspension rods causing vibration and belt slipping causing loud noise. Removed and replaced suspension rods and belt. All tests good. ; used 1 WPW10006384 (DRIVE BELT) from stock

Adjusted hinge on washer and repositioned. Replaced unit functions as normal.

Replaced faulty door latch. Unit would not start a cycle. Tested after repair all ok.; used 1 W11700916 (Latch door) from stock

Suspension damage. Replaced suspension in calibrated unit. Unit operating as designed. Job complete.

"Unit not draining, on closer inspection found a bad drain pump with hard to turn impeller inside, installed new drain pump , tested and unit is now draining and operating as designed, cx approved repair and service"

Customer getting moisture in RC. I cleared defrost drain pan and tested. No leaking in RC. All tests good.

"Found a bad torn wire harness to the drain pump, installed and secured new whole wire harness, unit is now draining and operating as designed, cx approved repair and service"

Replaced broken main gear. Tested after repair all ok.

"Replaced the timer and knob , provided in the timer box , tested operations ok now at this time"

"Installed motor, verified unit is spinning without excessive noise; used 1 W11239857 (Belt) from stock"

"Replaced drain pump, removed stuck underwear,unit test ok. Complete"

"Checked the unit appears to loose power intermittently , I wiggled the power cord in the outlet and the unit would loose power and chime back on , there is a close outlet plugged in did the same thing , no intermittent loss of power advise customer to leave on this outlet until theyre convinced that the problem is solved and the outlet behind the refrigerator is the problem on the house needs to be replaced , unit is working as designed now at this time"