Near Dinuba, CA 93618
Ian
Job Details:
08/31/2018
jennair refrigerator JFFCC72EFS00
Customer states Ice will clump inside of bucket. Tech found a small amount of excess frost inside a bucket, examined unit for air leaks in seal and ice chute door. Found no air leaks that would cause an excess of frost. Ice was currently not excessively clumped or frozen. Advise customer that ice must be dispensed regularly in order to keep it from over freezing as ice chamber constantly has freezing air blown into it. Also advise customer that if ice chamber door is opened regularly, it can cause an excess of frost and ice clumping. Customer instruct. No specific failures found at time of visit
Near Dinuba, CA 93618
Ian
Job Details:
08/31/2018
magic chef oven 9475XYB
Tech found unit had weak igniter. Replaced igniter from truckstock. Unit now tests good. Collected 215 on check 10129. ; used 1 12400035 (IGNITER,OVEN)
Near Fresno, CA 93727
Ian
Job Details:
08/31/2018
maytag washer MVWC416FW0
Tech found both agitator stack and wash plate were broken. Installed provided wash plate and agitator stack. Unit now test good. used W10846191 (WASHPLATE) and W10836692 (AGITATOR)
Near Clovis, CA 93611
Ian
Job Details:
08/31/2018
whirlpool refrigerator WRF555SDFZ05
Tech found Light bar in refrigerator compartment has inconsistent readings. Between one and 13 V DC. Need both light bar and control board to ensure proper function.; ordrng 1 W10866538 (module) and 1 W10867574 (cntrl-elec), Installed parts and unit now tests good.
Near Fresno, CA 93702
Ethan Shrum
Job Details:
08/31/2018
WHIRLPOOL WASHER WFW75HEFW
On arriving to the customers home customer stated that the unit was not functioning properly put unit into diagnostics and found unit to have fault codes for off-balance load over load Code and over suds instructed customer on unit and how much soap to use job is complete; Job completed
Near Fresno, CA 93711
Chris
Job Details:
08/31/2018
KITCHENAID REFRIGERATOR KRMF706ESS01
customer states bottom freezer door was damaged during install. Removed and replaced W10815701 (DOR-FIP SS) freezer door reinstalled handle to new door
Near Di Giorgio, CA 93203
Chris
Job Details:
08/31/2018
WHIRLPOOL REFRIGERATOR WRF989SDAM00
Customers issue is they had temperature concerns and freezer also icemaker not producing ice and pantry user interface display is not lit up. I entered refrigerator into diagnostics Ran test 56 multiple times kept on receiving E2 code motor is losing position.Tried running test 57 and to try to get ice maker to function properly still had no luck and it would not find a home position. Also found pantry user interface shorted out due to moisture Or water seeping inside underneath the board. Also user interface at dispenser lighting display is only lit up on half the board And also SW5 and SW6 buttons on display are not responding to touch. Ordering parts listed needs authorization; ordrng 1 W10861908 (cntrl-elec) and 1 WPW10565996 (cntrl-elec) and 1 WPW10764668 (ice maker), On return visit replaced ui control And also make control board and back of refrigerator. Also replaced Defective pantry user interface board. Checked all functions of refrigera
Near Reedley, CA 93654
Chris
Job Details:
08/31/2018
MAYTAG WASHER MVWC415EW2
Customers issue hearing a loud grinding sound. I found That gear case bearings Worn out and also cam is cracked and actuator is not engaging properly. Ordering parts ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase), On return visit replaced gear case Drive up and actuator. Reassembled inner basket and tub ring. I then calibrated unit and then ran system test all functions tested normal.
Near Selma, CA 93662
Chris
Job Details:
08/31/2018
WHIRLPOOL OVEN KEBC107KSS05
On visit hold of an out from underneath cabinet. Removed and replaced blower motor WPW10176670 (BLOWER) also thermostat WP9759242 (THRMST-FIX). Put all paneling back together reinstalled Oven back in place. Powered I’ve been on set to preheat to 350° reached temperature In about eight minutes. All functions tested good. Job completed.
Near Fresno, CA 93706
Chris
Job Details:
08/31/2018
FRIGIDAIRE REFRIGERATOR CRTE182TW0
On today’s visit removed old compressor Welded in new one Also filter dryer. Then put the system into a vacuum to -30 psi. Let that hold for 10 minutes. I then added 4.25 ounces of R- 134A refrigerant. Checked pressures and temperatures refrigerator is now functioning like it should. Job complete
Near Fresno, CA 93723
Irvin
Job Details:
08/31/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05
Says the bins delivered with unit not the correct ones, will not fit And part number is wrong. Door gasket has a tear inside left flapper. ; ordrng 2 W10830055 (gasket-fip)s and 2 WPW10224961 (bin-cntlvr)s,, These bins ARE NOT CORRECT, different part number same no fit issue. Found correct part ; ordrng 2 WPW10212139 (bin-cntlvr)s Parts installed. No issues all ops normal.
Near Fresno, CA 93722
Irvin
Job Details:
08/31/2018
FRIGIDAIRE DISHWASHER FFBD2406NW3A
The unit has a drain line that is backed up with grease and gunk. Removed the drain hose from the disposal the hose was only clear 1/4 inch. Unit need new drain line motor may need to be changed. Will use on return. ; ordrng 1 807117001 (hose), Removed failed motor and hose. Replaced components. Comp,eted assembky, powered unit ran test cycle, passed. Unit fills washes and drains. All ops normal. ; Job Complete
Near Los Banos, CA 93635
Irvin
Job Details:
08/31/2018
whirlpool washer WRS325FDAM04
The ice in the ice bucket is clumping. The ice will not dispense. Shook the ice bucket the unit will dispense but it’s broken ice, clumps and cubes. Checked condenser for lint, photo, check fill line is properly seated. Product food temps. Temps in the unit are in range. Condenser coils have a buildup. Asked if in and out of the freezer said no. Informed Customer to clean the condenser coils. If clumping persists pull bucket and shake to free ice.
Near Los Banos, CA 93635
Irvin
Job Details:
08/31/2018
maytag washer MVWX655DW1
Customer says the unit will not complete cycles. Fo7ns cold valve is not opening fully drips water in. No sediment failed solenoid. Replaced valve W11127357 (valve) , test passed. All ops normal.
Near Chowchilla, CA 93610
Douglas
Job Details:
08/31/2018
maytag washer MVWB835DW1
Unit not draining properly found impeller to be broken on drain pump removed and replaced drain pump unit is working properly; Job Completed. used W10876600 (PUMP-WATER)
Near Merced, CA 95348
Douglas
Job Details:
08/31/2018
whirlpool washer WTW5000DW1
Unit not dispensing water properly unit is getting good pressure from wall cold water valve is partially plugged removed and replaced valve W11210459 (valve) unit is working properly; Job Completed
Near Hilmar, CA 95324
Douglas
Job Details:
08/31/2018
MAYTAG WASHER MVWB835DWO
Unit or draining drain pump hot to the touch check pump pump is clear removed and replaced pump WPW10581874 (PUMP-WATER) unit is not working properly.
Near Merced, CA 95348
Douglas
Job Details:
08/31/2018
whirlpool range WFG525S0HZ0
Drawer is bent. Unit needs new drawer; ordrng 2 W10462909 (brkt-mntg)s and 1 W10807828 (glide-drwr) and 1 W10813962 (drawr-util), Removed and replaced all parts unit is closing properly and evenly.
Near Madera, CA 93637
Douglas
Job Details:
08/31/2018
maytag dryer MEDB200VQ1
Unit not working found unit to have a blown thermal fuse removed and replaced fuse unit is working properly; used 1 WP3390719 ([Alt for 3390719])
Near North Fork, CA 93643
James R.
Job Details:
08/31/2018
GE WASHER GTW485ASJWS
Found valves not be working properly. Our in our valves. Unit is working properly; used 1 PS11729481 (VALVES )
Near Mariposa, CA 95338
James R.
Job Details:
08/31/2018
GE DRYER GTD45GASJWS
Units igniter not turning red but getting power. R&R igniter. Unit working properly ; used 1 PS268186 (IGNITOR) from stock, Job Cmpltd
Near Winton, CA 95388
James R.
Job Details:
08/31/2018
AMANA WASHER NED4655EW
Found belt and tensor to be bad. Replaced with repair kit. Unit working properly; used 1 4392065 (DRYER REPAIR KIT)
Near Atwater, CA 95301
James R.
Job Details:
08/31/2018
whirlpool range WFG320M0BW2
Unit had f1 error. Need to replace board; ordrng 1 W10841331 (cntrl-elec), Replaced control unit working properly ; Job Completed
Near Modesto, CA 95350
Cruz
Job Details:
08/31/2018
whirlpool refrigerator WRB322DMBB00
customer states that ice maker has not produced any ice since unit been installed, I then inspected ice maker and found ice maker to be turned off, turned ice maker on water filled mold, cooling and temps are working fine, unit is working as designed, customer ok repair
Near Patterson, CA 95363
Cruz
Job Details:
08/31/2018
WHIRLPOOL REFRIGERATOR WRS586FLDM00
Customer states that unit had frozen ice build up on cover and coils that caused poor cooling, customer had to shut unit off to defrost ice buildup, unit is OOW parts (w11170613 harness wire &36.19) ( w11035839 cntrl elec) Customer will speak with landlord about repair. Customer stated that unit does not belong to him. ; ordrng 1 W11035839 (cntrl-elec) and 1 W11170613 (HARNESS WIRE), had parts shipped to renters, installed new parts cnrtl elec, harness wire into unit, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed
Near Ceres, CA 95307
Cruz
Job Details:
08/31/2018
maytag washer MVWC565FW0
Customer states unit does not give enough water. I then chesked for codes and found none, tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, instructed customer on each cycle and what they do, what soaps to use and how to load wash basket, customer said ok.
Near Modesto, CA 95351
Cruz
Job Details:
08/31/2018
maytag washer MVWC565FW0
Unit making a grinding sound, I then tilted unit back and found belt off of motor pulley, inspected motor drive and found pulley to have play, moving around, broken, ordering part motor drive for unit. ; ordrng 1 W11026785 (motor-drve) Installed new part (motor) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok repair
Near Ceres, CA 95307
William
Job Details:
08/31/2018
maytag washer MVWB765FW0
Found code F0E5, F2E1, F3E2, Checked console buttons , leveled unit, instructed customer on water temp & even loading of clothes, customer had a off balance load while washing blankets. Unit operating as designed.
Near Manteca, CA 95337
William
Job Details:
08/31/2018
kitchenaid dishwasher KDFE104HBL0
found dents at corners of panel & paint runs, replacement panel with shipping damage(small dents) reordered black door panel.; ordrng 1 W11231154 (BULK DOOR PANEL), snapped 3 QuickPics, Called Tiffany, she reordered door panel; Unpacked door panel with cx, found small scratch on side of new panel. Took pics of scratch, 3rd door arrived damage, cx rejected door panel, found dishwasher with mounting clips not installed in cabinet instructed cx to call center appliance to finish installation of dishwasher
Near Moreno Valley, CA 92555
Kevin
Job Details:
08/31/2018
maytag refrigerator MFI2570FEZ05
Found ice compartment completely frozen and not allowing ice bucket to come out to service. I am ordering parts that could cause problem and customer will defrost unit before appt so unit can be serviced. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve) and 1 W11185686 (ICE BIN) and 1 WPW10300024 (icemaker), Removed ice bucket and replaced water valve, bucket, and ice maker. Cycled ice maker. All tests good. Customer had pulled unit out prior to appt. and there is a scratch on side of cabinet from countertop scratching unit while unit was pulled out. I did not pull unit out on last visit or this visit. Unit already out on arrival.
Near Perris, CA 92571
Kevin
Job Details:
08/31/2018
amana microwave AMV2307PFS
Unit not starting. Found broken interlock on top and failed door switches. Removed and replaced door switches and interlock. Tested unit. All tests good. ; used 1 WP8206419 (INTERLOCK)
Near Riverside, CA 92507
Kevin
Job Details:
08/31/2018
jennair dishwasher JDB8700AWP0
Lights on console are flashing and drain pump is cycling off and on. There is a short between pump and boards. Ordering pump, main control and user interface. ; ordrng 1 W10473197 (cntrl-elec) and 1 W10847804 (panel-cntl) and 1 WPW10348269 (drain pump), Lights on console are flashing and drain pump is cycling off and on. There is a short between pump and boards. Removed and replaced main control, interface and pump. All tests good. ; Job Completed
Near Riverside, CA 92507
Daniel P.
Job Details:
08/31/2018
whirlpool refrigerator KSSO342QTX03
Customer states refrigerator making noise randomly shutting off and icemaker not working , found failed control and frozen fill tube; ordrng 1 W10460127 (tube-inlet) and 1 W10789107 (cntrl-elec) installed new main control board kit and fill tube w/ heater assy , verified compressor and fans running instructed customer all 48 hours for normal temp call completed.
Near San Bernardino, CA 92407
Daniel P.
Job Details:
08/31/2018
whirlpool refrigerator WRS526SIAE00
Customerstates refrigerator fresh food section not cooling found broken diffuser will order.; ordrng 1 W11177624 (DIFFUSER) refrigerator fresh food section not cooling found broken diffuser, replaced diffuser assembly, ran diagnostics and verified diffuser door opening and closing , verified proper air flow all ok call completed.
Near San Bernardino, CA 92405
Daniel P.
Job Details:
08/31/2018
whirlpool washer WFW7590FW0
Customer states washer not working no lights found failed main control W11201273 (control) replaced and tested all ok call completed.
Near Fontana, CA 92335
Daniel P.
Job Details:
08/31/2018
whirlpool refrigerator WRT541SZDW00
Customer states refrigerator leaking , found water leaking at return and supply ducts , excessive moisture in refrigerator installed fan blade and seal kit W10916291A sealed any possible air leaks and leveled refrigerator call completed.
Near Victorville, CA 92392
Tyler
Job Details:
08/31/2018
frigidaire washer FFTW4120SW
Customer complaint is turn. Fixed and tested all works good at this time.; Job Completed
Near San Dimas, CA 91773
Tyler
Job Details:
08/31/2018
kitchenaid refrigerator KSC24C8EYY03
Customer states display is not working. Found display is not always responding. Removed and replaced user interface WPW10623103 (control). Tested all works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details:
08/31/2018
whirlpool dryer MCG8000AWW
Customer states steamer in dry clean cabinet is not working and steam reservoir is leaking. Parts for dryer cleaner are no longer available and unit is unrepairable at this time; Job Completed
Near La Verne, CA 91750
Tyler
Job Details:
08/31/2018
whirlpool refrigerator KRFF305ESS00
Ice maker is not working. Found ice maker is stuck mid cycle. Removed and replaced ice maker tested but no water from fill valve. Ordering valve not in stock.; ordrng 1 WPW10420083 (valve), Removed and replaced fill valve. Cycled ice maker. All works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
08/31/2018
KITCHENAID DISHWASHER KDFE104DSS5
Unit is leaking and door pops open. Found door seal was pushing on door causing both issues. Fixed and tested all works good at this time no leaks.
Near Rialto, CA 92376
Tyler
Job Details:
08/31/2018
MAYTAG WASHER MVWX655DW0
will not spin clothes. Found stripped wash plate and hub kit. Ordering parts not in stock.; ordrng 1 W10396887 (hub) and 1 W10902814 (washplate), Checked unit. Found off balance load and valves at wall are leaking. Spun out load no problem. Customer has off balance loads. All works good at this time.
Near Baldwin Park, CA 91706
Stephen
Job Details:
08/31/2018
WHIRLPOOL REFRGERATOR MBR2258XES1
Found FC drain freezing up. Needs P-trap kit per w10632338c. Installed P-trap kit. Cleaned plugged condenser. Reset controls. Instructed customer to defrost unit completely for 24 hours with unit off and FC door open. Unit is cooling properly at this time. Complete.; used 1 W10619951 (TUBE DRAIN)
Near Duarte, CA 91010
Stephen
Job Details:
08/31/2018
MAYTAG WASHER MVWX655DW1
Ran diagnostics. Had f0e2 error code. Cleared error code. Found pressure tube blocked. Cleared tube. Ran calibration, auto test cycle- passed. Tested deep clean. Tested ok. Fills, drains, spins properly. Advised to use “1” level on liquid HE detergent cap. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details:
08/31/2018
MAYTAG REFRIGERATOR MSF25D2EAW00
Found RC door closer worn, condenser clogged. Cleaned condenser. Needs RC door closer cams.; rqstng P&A on 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door), Replaced RC door closer cams. Door is closing properly at this time. Unit is cooling properly at this time. Complete.; Job Cmpltd
Near Los Angeles, CA 90068
Isidore
Job Details:
08/31/2018
WHIRLPOOL REFRIGERATOR
Wrong address 3161 customer states work has been done
Near Los Angeles, CA 90077
Isidore
Job Details:
08/31/2018
WHIRLPOOL WASHER MVWX700XW0
Found f7 fault code start capacitor W10278117 cracked/broken in half belt WPW10006384 showing some wear, parts ordered; ordrng 1 W10278117 (capacitor) and 1 WPW10006384 (drive belt), installed new capacitor and belt test cycle ok, washer working at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details:
08/31/2018
maytag dryer MGDB880BW0
Customer has POP SEARS warranty until dec. 7th 2019 customer to call sears for service; Job Cmpltd,
Near Beverly Hills, CA 90210
Isidore
Job Details:
08/31/2018
whirlpool oven KEBC247VSS02
Installed new thermal fuse on control, removed oven from wall and back panel, installed new hi limit thermostat on back of oven. test oven operation cooling fan W10176670 upper oven noisy. Part ordered note 40 additional labor to install cooling fan.; ordrng 1 W10176670 (blower assy), Removed oven from wall, back and top panels and old blower. Installed new blower reinstalled panels. Test oven operation ok at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details:
08/31/2018
whirlpool refrigerator GD2SHKXKQ00
Compressor W10309990 winding open, needs to be rewired. Customer declined service at this time. Job completed.
Near Hesperia, CA 92344
Cesar
Job Details:
08/31/2018
whirlpool dishwasher WDF520PADW7
Unit not filling homed valve Found shorted water valve short damaged control causing unit not to fill ; ordrng 1 W10872255 (valve), Replaced valve unit tested good ; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details:
08/31/2018
amana washer NTW4516FW2
Found unit in panic mode ( drain pump running and lights off) checked codes and found a long fill code. Water valves and pressure system checked good. Checked water pressure to unit that is at 70 psi and gas good flow. Ran test cycle all passed started a load that checked good. Calibrated control resetting it. Job complete.
Near Apple Valley, CA 92307
Cesar
Job Details:
08/31/2018
amana washer NTW4516FW1
Tested unit, found long fill code. Water flow to unit is good and valve tested good. Checked pressure hose and found it not connected to the control, causing the control not be able to read water levels. Reconnected hose to control and tested unit all tested good.
Near Apple Valley, CA 92307
Cesar
Job Details:
08/31/2018
maytag dryer MGDB835DW3
Sock in blower causing the noise removed item, retested unit, tested good; Job Completed.
Near Barstow, CA 92311
Cesar
Job Details:
08/31/2018
WHIRLPOOL Refrigerator WRS588FIHB00
Unit not cooling properly in the freezer and fresh food compartment at the top temps are to high at the bottom things are freezing indicating a lack of air flow at this time compressor is running but not evaporator fan put in test mode fan motor ran but at a low speed routed for fan and control . Also air tower on ceiling is falling off clips are not holding it in place ; ordrng 1 W11036566 (motor-evap) and 1 W11040868 (duct-air) and 1 W11089236 (cntrl-elec), Replaced control duct and evaporator fan motor unit tested good.
Near Apple Valley, CA 92308
Cesar
Job Details:
08/31/2018
whirlpool refrigerator WRS325FDAM04
Lights flicker when door is opened checked voltage to primary light it is steady checked light connection they check good replaced primary light unit tested good; used 1 W10515058 (LIGHT)
Near East Los Angeles, CA 90022
Francisco
Job Details:
08/31/2018
whirlpool refrigerator WRS325SDHZ02
Checked unit found a bad solenoid on water valve. Connector receiving 120 vac yet valve not working. Also applied 120 vac to valve for testing purposes it failed the test ordering part; ordrng 1 WPW10179146 (valve-inlt), Removed and replaced parts listed tested ops no leaks and unit working as intended. Job Completed.
Near San Marino, CA 91108
Francisco
Job Details:
08/30/2018
whirlpool washer LSR6332KQ0
Customer cancelled right when I arrived.
Near East Los Angeles, CA 90022
Francisco
Job Details:
08/30/2018
whirlpool refrigerator WRS325SDHZ02
Checked unit found a bad solenoid on water valve. Connector receiving 120 vac yet valve not working. Also applied 120 vac to valve for testing purposes it failed the test ordering part; ordrng 1 WPW10179146 (valve-inlt) Removed and replaced parts listed tested ops no leaks and unit working as intended.
Near Simi Valley, CA 93065
Aaron
Job Details:
08/30/2018
whirlpool dryer WGD7500GW0
checked operations found that the igniter for the burner is broken replace the gas igniter tested operations unit is working as designed now; used 1 279311 (IGNITOR KIT & BRACKE)
Near Ventura, CA 93003
Aaron
Job Details:
08/30/2018
frigidaire refrigerator LGHN2844MF0
Replaced the main board evaporator fan motor and fan blade tested operation to start the cool allow 24 hours to cool off way down operating normal at this time; Job Complete
Near Fillmore, CA 93015
Aaron
Job Details:
08/30/2018
whirlpool washer WTW5000DW1
Unit was not shifting , replaced the shift actuator , tested operations unit is working as designed , advised the customer to start using way less soap and to do the clean wash cycle with the affresh tablets once a month or else this unit can intermittently not spin out clothes which is another issue customer brought up other than that unit is operating as designed; used 1 W10913953 (ACTUATOR)
Near Santa Paula, CA 93060
Aaron
Job Details:
08/30/2018
maytag washer MVWB765FW1
Unit has an f2e1 And not responding , needs console and controls , replaced parts W10920541 (CNTRL) and a W10919546 (Console) tested ops normal; Job Completed.
Near Malibu, CA 90265
Jesus
Job Details:
08/30/2018
WHIRLPOOL REFRIGERATOR KRFC704FSS00
Customer states that unit is not cooling. Checked unit and it was defrosted but has some ice left in the evaporator. Removed the evaporator and ran test 40. Assembled unit and tested. Unit is working as designed. Job complete.
Near Malibu, CA 90265
Jesus
Job Details:
08/30/2018
maytag washer MHWE251YG00
Customer states that unit is displaying error codes. Checked unit and ran diagnostics found error codes. Pulled unit out checked the water valve. Removed hoses and found the filters clogged. Cleaned the filters and reinstalled hoses. Ran unit test and passed. Unit is working as designed, Job completed.
Near Calabasas, CA 91302
Jesus
Job Details:
08/30/2018
maytag washer MVWB300WQ1
Customer states that unit is making a loud noise. Checked unit and found bad bearing. Gave customer quote and approved. Removed ring tub,wash-plate, basket and rotor assembly. Removed bearing mad installed new kit. Assembled unit and tested. Unit is working as designed. Customer paid in full. Job Completed.
Near Calabasas, CA 91302
Jesus
Job Details:
08/30/2018
KITCHENAID MICROWAVE KOCE507ESS05
Customer states that unit is heating intermittently. Checked unit and and ran diagnostics no error codes found. Also customer states the microwave fan was noisy. Removed unit from cabinet and found the fan vibrating accessibly. Tighten screws on fan motor and added extra padding to housing. Assembled unit and tested. Unit is working as designed; Job Completed.
Near Oak Park, CA 91377
Jesus
Job Details:
08/30/2018
WHIRLPOOL WASHER WFW97HEDC0
Customer states that unit is leaking from underneath. Checked unit and and ran diagnostics. Customer ran the cleaner washer cycle and found suds coming out of the back port. Removed top cover found where the unit is leaking due to over suds. Explained to customer due to the access soap this will happen. Unit is woking as designed
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
08/30/2018
WHIRLPOOL WASHER WTW8000DW1
Customer states washer not finishing the cycle. Set unit on diagnostic and found no error code. Having a hard time attempting to set unit in diagnostic. Replaced main control, re calibrated. Tested ok. Job Completed. used a W10916647 (CNTRL)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
08/30/2018
whirlpool cooktop KFGU706VSS01
Customer states cook top center burner is not lighting up. Checked unit and found crack on the bottom section of the electrode, routing the spark through the crack. Burner head assembly is discontinued, Job Completed.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
08/30/2018
whirlpool dishwasher KUDE70FXSS5
Customer states cycles are taking too long. Set unit in diagnostic and found a F6E4 code (Float switch open) and a F19E3 code (Drying fan error). Control doesn’t want to run the complete diagnostic test. Found an open fan motor. Need to replace fan motor but there is the possibility that the control has to be replaced too. Customer was charged today for the service call Customer will call back if they want to continue repair. job completed.
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
08/30/2018
whirlpool refrigerator WRS321SDHZ01
Customer states no ice production and condensation of the refrigerator divider (Mullion). Checked unit and found good ice production and normal temperatures on both compartments. Also noticed condensation on the Mullion bar. Observed an increase in temperature, this is an environment issue, also he suggested to partially cover some not all the holes on the back cover cardboard to increase at little be the temperature of the Mullion bar. job completed.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
08/30/2018
whirlpool dryer WGD4815EW2
Customer staates dryer making noises. Checked unit and found damaged roller. Installed a dryer repair kit 4392065 (DRYER REPAIR KIT) . Tested ok, Job completed.
Near Los Angeles, CA 91344
Michael
Job Details:
08/30/2018
whirlpool microwave RBD245PDQ15
Customer states intermittently the user face will lose power while in use. Oven operates but display does not show. Found loose connection on neutral line above it but did not correct issue. Oven functions other than display.White control p/n 8300428 is discontinued. Cannot repair this unit. Job completed.
Near Los Angeles, CA 91364
Michael
Job Details:
08/30/2018
whirlpool washer WTW5000DW0
Customer stated unit leaked water from bottom. F8E3- overflowF8E5-hot/cold reversed. Verified hoses were in correct. verified leaking from transmission area. Tech removed wash plate which broke. Wash plate nut is severely corroded in place. Phillips screw is stripped and needs to be drilled out for removal. Wash plate W10752283Screw WP8533953; ordrng 1 W10752283 (washplate) and 2 WP8533953 (screw)s, Removed seized nut from splined shaft. Removed and replaced transmission assembly. Tech found splotch assembly is melted and damaged.Need cam p/n W10721967 and belt WPW10006384; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt), Installed new cam assembly and belt. Ran unit through manual fill, agitate, drain, spin with no issues. Ran auto service test and passed with no issues. Unit ops as intended job complete
Near Los Angeles, CA 91367
Michael
Job Details:
08/30/2018
whirlpool washer WFW3090GW
Customer states unit won’t turn on. Tech verified unit is unresponsive. Verified 120v to washer. Removed top panel and verified power cord has continuity. Found loose connection on white and black wires. Secured connection. And unit now powers on and ops as intended. Ran auto service test and passed with no issues. Job complete.
Near Los Angeles, CA 91344
Michael
Job Details:
08/30/2018
whirlpool oven WFG320M0BS0
Customer states outer oven glass exploded and glass struck their toddler.Tech found outer glass broken. Inner glass is intact. Tech found adhesive and broken glass inside oven door cavity preventing new glass from going in properly. Needs upper trim for oven door p/n W11105139 ; ordrng 1 W11105139 (brkt-glass), Removed door from unit. Removed front panel and replaced with new glass and top bracket. Installed door onto unit. Door is even and opens and closes as intended. Job complete
Near Santa Clarita, CA 91350
Michael
Job Details:
08/30/2018
whirlpool refrigerator WRX735SDBM04
Customer states door open light is on and door dispenser is not operating. Service test 16 stays open when door is closed. Removed left side door switch and found bad connection. Tested door switch and passed. Reinstalled door switch and installed spacer and lights now function as intended. Door dispenser now ops as intended job complete. used WP2177331 (PLASTIC-SQ)
Near Simi Valley, CA 93065
Danny
Job Details:
08/30/2018
WHIRLPOOL RANGE WFE550S0HZ0
Making loud noises when using convection bake Found harness in the back hitting the fan blades Relocate harness Reinstall cover Reinstall range Test unit and convection fan motor is working properly. Job complete.
Near Simi Valley, CA 93065
Danny
Job Details:
08/30/2018
whirlpool refrigerator WRX988SIBM00
Unit is not making ice and not cooling properly ; ordrng 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10764668 (ice maker), Not making ice and not cooling Replaced harness and controls and ice maker Reinstall unit Set unit to proper temp Ice maker cycled and filled up with water Ref fan motor is running properly . job complete
Near Moorpark, CA 93021
Danny
Job Details:
08/30/2018
kitchenaid refrigerator KBSD608ESS00
Unit got super hot and won’t cool inside refrigerator side Replacing control ; ordrng 1 W10849799 (cntrl-elec) and 1 W11212356 (FAN ) and 1 WP2188875 (motor-cond), Unit is getting to hot and not cooling properly Tech line requested to replaced main control and fans Replaced and install new control and fans Power unit up Unit kicked on and all fans are working Advised client to allow 24hrs for unit to reach proper temperature.
Near Los Angeles, CA 91367
Danny
Job Details:
08/30/2018
WHIRLPOOL COMPACTOR GX900QPPS6
Unit is not working and control is hard to switch ; ordrng 1 WP777811 (switch-dir) and 1 WP9871824 (switch-off), Not working Replaced switches Reinstall unit Test unit multiple times and unit is compacting properly ; Job complete
Near Simi Valley, CA 93063
Danny
Job Details:
08/30/2018
WHIRLPOOL WASHER WFW9600TW01
Not draining Found bad drain pump. Provided cod estimate to client, Client agreed to get unit repaired. Replaced and install new drain pump ran a self test cycle and unit completed with no issues No water leaks Reinstall washer. Job Completed. used 280187 (PUMP-WATER)
Near Simi Valley, CA 93063
Danny
Job Details:
08/30/2018
whirlpool refrigerator KBFS20EVWH0
No lights Unplug unit and reset for a minute Plugged unit into power supply All lights were on and made sure all door are closing and sealing properly All light switches are working properly Unit kicked on and started to cool ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details:
08/30/2018
kitchenaid dishwasher KDTM404ESS3
Unit is still not drying errors stored F9e4 f5e1, have nothing to do with heat. Stated to change wire harness by tech support ; ordrng 1 W10834770 (harns-wire) Removed and replaced parts tested unit all ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details:
08/30/2018
WHIRLPOOL WASHER WFW95HEDW0
Found the unit having issues with not wanting to start. The pump just runs. Checked error codes and found f8e1 and a f9e1. Errors that are related to water level sensor and air trap. Checked for blockage or air leaks in pressure hose and air trap, none detected. Pump is operating properly and there is water entering machine. Needs new air trap and pressure sensor; ordrng 1 W10626116 (trap) and 1 WPW10448876 (switch-wl), Found the unit having issues with hot water valve. The screen was actually plugged. Different error code then last time and I missed it. Cleared out and tested unit all ops checked good
Near Lancaster, CA 93536
Patrick
Job Details:
08/30/2018
whirlpool washer WFW72HEDW0
Found the customer stating the unit won’t always lock unlock and start. Locks and unlocks up to 5 tries for it to lock. Other then that unit runs fine. Checked errors and found door unlock error. Checked connections all good. Needs new latch. USED PART WPW10443885 tested unit all ops checked good
Near Littlerock, CA 93543
Patrick
Job Details:
08/30/2018
WHIRLPOOL WASHER WFW7590FW0
Customer canceled at the door
Near Tehachapi, CA 93561
Patrick
Job Details:
08/30/2018
whirlpool washer WTW7300DW1
Customer having issues with the unit filling and draining staying stuck on 35 min. The 50 min cycle took 2 1/2 hours to complete. Checked errors and found off balance and an over load error. Checked the load size he had in the machine and it wasn’t over loaded. He was able to put into a drain and spin just fine and spin water out of the clothes. Hot supply line doesn’t open all the way but still enough pressure and no valve error code stored. Need to replace control board. Will also replace valve cause the issue he is having with unit is similar to valve failure. Unable to replace valve. Water supply doesn’t shut off. But I don’t believe valve is bad ; Job Complete
Near Santa Clarita, CA 91355
Raymond
Job Details:
08/30/2018
kitchenaid refrigerator KRFC704FBS00
Upon arrival unit not cooling. Unit has defrost issue, need to replace evap cover, optimize thermistor and replace control. Contacted Customer to discuss and found customer contacted kitchen aid for a replacement unit.
Near Santa Clarita, CA 91321
Raymond
Job Details:
08/30/2018
maytag washer MHW5500FW1
Upon arrival a weird noise in spin cycle. Couldn’t describe it more. Ran unit through diagnostic and tested unit. No error codes and unit passed all tests. front load washers could intermittently cause a noise when air flow is passing through clothes. This is considered normal. Unit functions as designed at time of service.
Near Los Angeles, CA 90065
Raymond
Job Details:
08/30/2018
whirlpool range WFG520S0FS0
Upon arrival hinges were bent. Replace hinges and tested unit functions normal now.
Near Los Angeles, CA 91607
Raymond
Job Details:
08/30/2018
kitchenaid range KSGB900ESS2
Upon arrival I had no parts. Inspected valve and tried to get leak to stop. Old not. Order manifold set. ; ordrng 1 W11241301 (MANIFOLD ), Replaced control, display and manifold. No gas leaks but wiring harnesses to display has broken pins and keypad harness is damaged. ; ordrng 1 W10913685 (panl-cntrl) and 1 W11025616 (harns-wire) and 1 W11176109 (HARNESS) , Replaced control panel, and wire harness. Swapped out cosmetic backing for knobs. Tested unit. Unit functions as designed.; Job Completed
Near Los Angeles, CA 91331
Raymond
Job Details:
08/30/2018
whirlpool dryer MGDC215EW2
Upon arrival timer wouldn’t advance. Inspected and found bad timer. Replaced timer WPW10185981 (TIMER) and tested, unit functions as designed.
Near Los Angeles, CA 91342
Raymond
Job Details:
08/30/2018
MAYTAG DRYER MCG8000AWW
Upon arrival unit would not spin and the steamer would not close. Inspected and found bad belt, pulleys, glide, idler arm and motor. Latch is broken but is discontinued. Quoted customer for repair, Informed customer latch was discontinued, customer will speak with wife to find out if they wish to repair.
Near Santa Clarita, CA 91381
Billy J.
Job Details:
08/30/2018
whirlpool washer MVWB835DW3
Upon arrival customer states she wants unit checked out to make sure its functioning properly I checked unit for error codes there is none I ran unit threw diagnosis and went threw all functions as designed job complete also instructed customer to put unit on dedicated circuit per use and care guide job completed.
Near Los Angeles, CA 91325
Billy J.
Job Details:
08/30/2018
whirlpool refrigerator WRS526SIAH00
Different issue customer states ice cubes are smaller found water line cracked cracked don’t have correct water supply line need water line from valve to under door put into parts research also installed ice build ; ordrng 1 WATERLINE (WATERLINE), upon arrival removed and replaced all water lines retested job complete no leaks at this time
Near Los Angeles, CA 91304
Billy J.
Job Details:
08/30/2018
KITCHENAID DISHWASHER KDTM404ESS2
Upon arrival customer stated unit not drying or cleaning properly customer is using all eco friendly soup and no rinse aid instructed customer to use proper products and customer stated she will not use those products instructed customer she will not get results she wants with out proper products.
Near Los Angeles, CA 91326
Billy J.
Job Details:
08/30/2018
kitchenaid refrigerator KBSN602ESS00
Upon arrival customer stated fresh foods not working u.i was stating 64 degrees and high temp alarm in fridge performed factory reset and u.i started working and showing correct temp entire u.i was frozen job complete
Near Los Angeles, CA 91326
Billy J.
Job Details:
08/30/2018
JENNAIR REFRIGERATOR JFC2089HPY
upon arrival customer stated unit stoped cooling in refrigerator section and icemaker stopped making ice then it started working again I have 35 degrees in fridge and 0 degrees in freezer customer states she lost all her food and was like this for a couple days found damper control not opening or closing also making a load noise WP67003903 ; ordrng 1 WP67003903 (control- d), Upon arrival removed and replaced all parts listed retested job complete