Service History 2284 - Appliance Repair Specialists

Near Tulare, CA 93274

Erick

Job Details: 09/04/2018

whirlpool washer MVWX655DW Upon arrival found pump running causing noise, Found unit with fill error causing pump to run. Found drain hose not to correct height. Instructed customer on proper height requirements , water, and functions, Canceled cycled and recalibrated main board. Retested it through test cycle and it passed all tests with no errors, job completed

Near Visalia, CA 93277

Erick

Job Details: 09/04/2018

maytag refrigerator MFX2676FRZ00 Found evap full of frost causing fresh food no to cool. Evap motor,not longer running. Removed and defrosted evap, replaced motor W11087438 (evap-motor), retested it and fan is now running providing airflow. Unit is now cooling. Job completed.

Near Wasco, CA 93280

Erick

Job Details: 09/04/2018

FRIGIDAIRE REFRIGERATOR FFHT1814TW Cycled unt and found evap motor getting voltage but not running. Replaced evap motor 242219204 (Motor Blower) . Unit is now cooling in both sections. Job completed.

Near Shafter, CA 93263

Erick

Job Details: 09/04/2018

frigidaire refrigerator FFHS2611LB Cycled unit and found it double filling causing it to leak and not make ice. Replaced ice maker 241798231 (icemaker) . It cycled and filled with no leaks. Job completed

Near Corcoran, CA 93212

Enrique

Job Details: 09/04/2018

maytag washer MVWX655DW1 unit not filling/powering on . I attempted to diagnose the washer , the central electric didn’t complete the test . Replaced the c electric W11116592 (cntrl) and inlet valve W11127357 (valve) . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks . ; Job Completed

Near Hanford, CA 93230

Enrique

Job Details: 09/04/2018

whirlpool microwave WMH53520CS6 unit threw out a blue arch in the microwave , while she was using it . I Found the customer didn’t removed cooking when cooking one level . No damage to the microwave interior found . I called techline , spoke with Kathy file #7722847373 . Kathy instructed me to inform the customer to read use & care guide page #4 for cooking rack information . Also document with safety department , spoke with Teresa file#7722797919 . All functions checked normal at time of service . ( replaced the inlet cover . ; Job Completed

Near Hanford, CA 93230

Enrique

Job Details: 09/04/2018

WHIRLPOOL REFRIGERATOR WRT318FZDM02 Inspected a whirlpool refrigerator both compartments not cooling correctly . RC freezing the food . Replaced the control box W11223731 (cntrl) , evaporator fan motor WP2315539 (MOTOR-EVAP) , and harness W10913629 (harness). All functions checked normal . No leaks . ; Job Completed

Near San Luis Obispo, CA 93401

James

Job Details: 09/04/2018

kitchenaid refrigerator KRSF505ESS00 Found ff evap frozen over causing door to stick out and not seal. Ordering evap cover, insulation and both control and UI. UNIT WILL NEED TO BE DEFROSTED AND ALSO THERMISTOR NEEDS TO MOVED ONTO SUCTION LINE AND FAN SCROLL HARNESS CHECKED FIR CORROSION OR LOOSE CONNECTION. ; ordrng 1 W10822640 (cntrl-elec) and 1 W11098695 (fan-scroll) and 1 WPW10387382 (cover-evap) and 1 WPW10743957 (cntrl-elec), Replaced all parts and adjusted thermistor placement and tested unit. Unit working as intended. No dents. job comlete

Near Nipomo, CA 93444

James

Job Details: 09/04/2018

jennair dishwasher JDB8000AWB3 Customer stated unit would leak about 4 oz of water overnight once in a while and continued to run for over 12 hours. Checked unit and found no leaks underneath. Checked door gasket and found small screw lodged under bottom door gasket causing water to leak from door. Also found large amount of soap buildup in unit causing system to keep running. Customer agrees and approves of function at this time

Near Santa Maria, CA 93454

James

Job Details: 09/04/2018

whirlpool washer WFW95HEDW Fund unit continuously draining when plugged in. Could not cancel drain or switch cycles. Ordering new cntrl-elec and drain pump. Will return 8-28 to install. ; ordrng 1 W11032117 (cntrl-elec) and 1 WPW10605427 (pump-water), Replaced cntrl-elec and tested unit. Cleaned weep holes in bellows. Unit now draining as it is meant to. Unit now functions as intended. No dents, dings, or blemishes on or around unit. Joob completed.

Near Orcutt, CA 93455

James

Job Details: 09/04/2018

whirlpool washer LSQ9659LW1 Unit has loud noises when coming out of spin due to bad gear casing and clutch. Repair exceeded cost of new machine. Customer will replace since unit is out of warranty unit.

Near Kingsburg, CA 93631

Timothy

Job Details: 09/04/2018

kitchenaid dishwasher KDTM354ESS (water leaking from dishwasher),7-1(heater turned off),8-1(slow drain),5-1(door stuck open). Still need the same parts that were needed the last time I was out there for the same reason. ; ordrng 1 W11259785 (LH TRACK) and 1 W11259786 (RH TRACK), Installed right and left tracks. Tested unit unit is operating normally. No leaks noted.; Job completed.

Near Sanger, CA 93657

Timothy

Job Details: 09/04/2018

whirlpool washer WRB322DMBM00 Customer does not like how the RC door opens . Explained the leveling of the unit is the only adjustment that can be made to effect this since there is no door cam. Customer states someone has come out and adjusted the unit before but it made no difference. Called WPTS [7722846982] to see if they had any other recommendations for this. Adjusted feet so that the door closes by itself just enough to prevent accidentally leaving it ajar and so it does not build excessive inertia if left unchecked. Customer is still unhappy with results and is comparing this unit to a small top mount fridge he has in his garage. I tried to explain how weight and the size of the door effects this but he is unmoved. I’ve explained that I have put it in the best possible position for his concern and I can do nothing about physics or how people use their knowledge of these laws to come up with a solution like holding the door and preventing any of this . The customer sta

Near Fresno, CA 93703

Ian

Job Details: 09/04/2018

whirlpool dryer WED4815EW Tech found unit has 120 V to both L1 and L2, but not 240 across. Tested all components in dryer and found all check good. Disconnected dryer power supply cord and tested at power supply cord leads. Same result. No 240 across. Customer has a ground neutral somewhere in house supply. customer needs an electrician.; Job Completed.

Near Dinuba, CA 93618

Ian

Job Details: 09/04/2018

frigidaire refrigerator FFHT1821TB1 Tech found unit making no abnormal noises at time of visit. Customer stated temperature dropped in the freezer, and then the fresh food section. Freezer was well below freezing temperatures, but fresh food side was 42°. Removed food from freezer and examined frost pattern and fan. Found large amount of ice and frost blocking air tower. Removed Air tower panel and defrosted. Unit airflow to fresh food compartment has now noticeably better. Set temperature settings to factory recommended settings and advised customer to monitor.; Job Cmpltd

Near Fresno, CA 93702

Ian

Job Details: 09/04/2018

MAYTAG WASHER MVWC565FW0 Tech found units pump clogged with more than 10 bobby pins. Removed clogs and tested. Unit now tests good with no leaks.; Job Completed.

Near Clovis, CA 93612

Ian

Job Details: 09/04/2018

amana dryer NED4655EW1 Tech found drum is deformed, causing a large gap in drum seal and excessive wobble. Blower fuse was left disconnected by previous repair company , which shorted timer and cycling thermostat. Need to replace all mentioned parts for repair.; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 W10745655 (timer) and 1 W10757750 (drum assy), Installed parts and unit now tests good.; Job Completed

Near Fresno, CA 93730

Ethan Shrum

Job Details: 09/04/2018

whirlpool dryer WED928ESW0 Upon arriving to the customers home customer stated that there was a dent replace top on dryer also found that the customers moisture bars were not functioning due to harness wire being bad meaning to order harness wire; ordrng 1 WPW10298258 (harns-wire), Replace part tested unit job complete.

Near Fresno, CA 93720

Ethan Shrum

Job Details: 09/04/2018

kitchenaid refrigerator KRFC704FSS00 Upon arriving to the customers home customer stated that the unit was not making ice found unit evaporator be frozen over with ice contact a whirl pool tech line they told me that I needed to test control on test 128 which I did control had 600 that’s updated control; ordrng 1 W11167902 (COVER),Replaced all parts tested unit job complete; Job Completed.

Near Clovis, CA 93619

Ethan Shrum

Job Details: 09/04/2018

whirlpool washer WED6600VW0 Upon arriving to the customers home and found that the customers unit was not functioning had a F1 code meeting new control customer did not want to spend that amount of money to fixing it he rather just purchased a new job complete.

Near Clovis, CA 93612

Chris

Job Details: 09/04/2018

amana dishwasher ADB1400AGS1 Customersstates that their new dishwasher was not draining. First to make sure pump motor came on what you did. Then look underneath sink to check plumbing found whoever installed dishwasher plugged it directly into garbage disposal without removing the plug therefore water had nowhere to go. I went ahead and removed hose and put it into sink and then ran drain which then pump water out of dishwasher. I cycled washer to test for proper function everything tested good. Informed customer he needs to contact Home Depot or whoever installed it to put The proper drain vent kit and punch the hole out in the garbage disposal so it drains properly. Besides that all functions are good with dishwasher itself. Job complete.

Near Clovis, CA 93619

Chris

Job Details: 09/04/2018

maytag refrigerator MSB27C2XAM00 On today’s visit customer had concerns about cooling and ice buildup in refrigerator compartment. I found refrigerator to be cooling properly everything was functioning normal but I did find is that the refrigerator door was not sealing properly causing Warm air to come in and build frostAlso noticed top of door is coming apart. Ordering parts pending authorization; ordrng 1 LW10397050 (dor-fip ms) and 1 WPW10170766 (nameplate),On return visit removed defective door and replaced with new one installed existing handle and Inner shelving. Also installed name plate. Door now Shots and seals properly. Job completed

Near Fresno, CA 93701

Chris

Job Details: 09/04/2018

frigidaire refrigerator FFTR1821QB5 On today’s visit replaced broken handle on refrigerator door also checked condenser fan for proper function. Checked out good. Customers other issue was freezer door frame was hot to the touch. Informed customer There is a mullion heater there that it supposed to be warm. Everything checks out good. Job complete

Near Fresno, CA 93705

Chris

Job Details: 09/04/2018

whirlpool refrigerator WRX735SDHZ00 Ice is only coming out crushed instead of cubed. Upon arrival I pulled ice container out noticed the gate Is Defective on ice container. Therefore causing issues customer is experiencing plus ice falling out through dispenser when not being used. Ordering new ice container; ordrng 1 W11185686 (CONTAINER ), On return visit removed and replaced defective ice container. Tested for proper function everything checks out good.

Near Fresno, CA 93705

Chris

Job Details: 09/04/2018

WHIRLPOOL DISHWASHER WDT730PAHZ0 Customers states that dishwasher is not draining properly and had concerns about operations. On arrival found water sitting at the bottom of dishwasher. I found drain loop was somewhat kinked not allowing water to flow through. Also found for an object inside pump motor propellers. Fix all issues cycled Dishwasher twice all functions tested good now. Job complete

Near Fresno, CA 93711

Chris

Job Details: 09/04/2018

WHIRLPOOL WASHER WTW7040DW1 Customer saying Washer was not finishing cycles and also close were coming out wet. I first entered washer into diagnostics received multiple codes dealing with off-balance over suds and long drain error codes.I found drain hose to be about 16 inches down drain pipe so I corrected that issue. I then ran test 52 to calibrate unit and then ran test 51 to test all functions. Everything checks out good no error codes reappeared. Informed customer on proper loading procedure and function of wash machine. Job complete

Near Fresno, CA 93728

Irvin

Job Details: 09/04/2018

frigidaire freezer LGHB2867PF5 Unit gasket is torn. Confirmed issue. Replaced gasket 5304501270/gasket. Informed Customer to leave door closed at an hour so seal can form. All ops normal.

Near Fresno, CA 93711

Irvin

Job Details: 09/04/2018

kitchenaid wine cooler KUWL204ESB00 Customer says the unit is making loud noises. Removed and replaced the motor-evap. Inspected the unit, all temps normal fans operational now. Powered off and on to check startup, normal. used 1 W10854409 (MOTOR-EVAP) ; Job Complete

Near Fresno, CA 93722

Irvin

Job Details: 09/04/2018

MAYTAG WASHER MVWB835DW3 Customer says washer damaged cloth after was removed from the washer. The unit was loaded mixed on normal cycle. Explained to Customer to use either deep water wash or delicate cycle. Load unit properly for proper performance. CUSTOMER INSTRUCT. ; Job Complete

Near Merced, CA 95348

Douglas

Job Details: 09/04/2018

maytag dishwasher DWU5912AAE nit is leaking water through gaskets. Unit needs gaskets; ordrng 1 WP902894 (gasket) and 1 WP99002003 (ring-o),Remove and replace gaskets unit is working properly; Job Complete

Near Merced, CA 95348

Douglas

Job Details: 09/04/2018

MAYTAG WASHER MVWB835DW3 Unit making a grinding noise due to unit being on drain pan motor is hitting drain pan when unit is full adjusted legs out motor no longer hits drain pan unit is working; Job Completed.

Near Atwater, CA 95301

Douglas

Job Details: 09/04/2018

whirlpool freezer GI6FARXXB06 Unit leaking water from freezer found unit needed upgraded drain line removed and replaced drain line cleared ice from unit unit is not working properly; used 1 W10619951 (TUBE DRAIN) Job completed.

Near Turlock, CA 95380

Douglas

Job Details: 09/04/2018

whirlpool refrigerator WRS325SDHZ00 Icemaker making a thumping noise fan gears stripped on ice maker noise is caused by unit trying to spin gears removed and replaced ice maker unit is working properly; used 1 WPW10300022 (ICE MAKER) Job complete

Near Modesto, CA 95350

Cruz

Job Details: 09/04/2018

WHIRLPOOL WASHER WTW5000DW1 Lid latch is not working, just makes a clicking sound, I then removed old latch and installed new latch from SP (w10838613) into unit, tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked ck for codes found none as well no leaks, Job complete used 1 W10838613 (LATCH)

Near Ceres, CA 95307

Cruz

Job Details: 09/04/2018

whirlpool refrigerator WRF757SDEE01 I Inspected unit. Found ice buildup in both sections at evap cover and coils, customer has unit turned off at the moment, ordering parts 2 motor harness, support, for unit. ; ordrng 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support), nstalled new parts (motor evap, harness wire, support) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair.

Near Manteca, CA 95336

Cruz

Job Details: 09/04/2018

kitchenaid dishwasher KDTE104ESS1 Removed rack supports , found broken plastic clip on support, soap dispenser missing gasket, ordered soap dispenser & support part, cx told parts are rack parts are covered, Called Andrew, as per Andrew, need s code on parts, collected service fee only for job. $ 115.00, credit card, cx not charged for part at this time.; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10546503 (adjuster), Installed new parts (adjuster, dispenser) into unit. I then tested unit in a diagnostic test mode it completed wash drain dried ck for codes found none as well no leaks cx ok repair.

Near Tracy, CA 95304

William

Job Details: 09/04/2018

whirlpool dishwasher WDTA50SAHZ0 Found code F2E2,reseated wire harness for ui console, ran self diagnostics, unit operating as designed. Job complete.

Near Salida, CA 95368

William

Job Details: 09/04/2018

WHIRLPOOL REFRIGERATOR WRS571CIDM Defrosted ice bucket assy., Checked ice shoot door for proper sealing, re- installed ice bucket assy.. Tested ice dispensing functions, crushed & cubed, Tested ok. Job complete.

Near Oakdale, CA 95361

William

Job Details: 09/04/2018

whirlpool refrigerator WRF535SMBM00 Found unit very unlevel, Leveled fridge , ice maker leaking from mold due to being out of level, raised front of unit over 3/4 inch with customer, ice maker producing ice as designed.; Job Complete.

Near Moreno Valley, CA 92553

Kevin

Job Details: 09/04/2018

whirlpool washer WFW7590FW0 Bolt for rotor broke off inside basket shaft and rotor broke into pieces under high speed. Unit will need rotor, outer tub assy and screws. Allow 2 hours on return. Send 2nd man. Please get autho for 2nd man. 4 job count. ; rqstng P&A on 3 WPW10253476 (screw)s and 1 WPW10253477 (screw) and 1 WPW10453673 (rotor) and 1 WPW10737541 (tub-outer), Removed and replaced outer tub assy, screws and rotor. Tested unit. All tests good.

Near Perris, CA 92570

Kevin

Job Details: 09/04/2018

whirlpool refrigerator WRF767SDEM01 Found freezer temps a little warm and ice production in both ice makers slowed way down. I found ice across top of freezer evap blocking airflow and full frost pattern. Looks like it short defrost cycle. I removed and replaced bi metal, defrosted evap and fixed sagging heater on right side. Tested unit. All tests good. ; used 1 WPW10225581 (BIMETL-DEF)

Near Riverside, CA 92508

Kevin

Job Details: 09/04/2018

KITCHENAID REFRIGERATOR KRFC302ESS00 Customer tried to pull ice bucket out and it was stuck not allowing customer to remove ice. I found that the ice buck tracks were stuck and froze. I had to defrost tracks and correct track position. Tested unit. All tests good. ; Job Completed.

Near Highland, CA 92346

Daniel P.

Job Details: 09/04/2018

whirlpool refrigerator WRS571CIDM01 Customer states water filter got stuck. Ordering water filter housing. Early appointment.; ordrng 1 WPW10394053 (housing), ,installed new filter housing verified operational all ok call completed.

Near Rialto, CA 92376

Daniel P.

Job Details: 09/04/2018

KITCHENAID DISHWASHER KFGU766VSS03 cooktop center burner not working found no gas through valve and orifice holder warped needs valve and orifice holder will order.; ordrng 1 W10617290 (holder-orf), 88.82, 1 WP8287058 (valve-gas), Replaced center orifice holder and gas valve tested all ok call completed.; Job Completed

Near Rialto, CA 92377

Daniel P.

Job Details: 09/04/2018

maytag range MEC7430BS00 cooktop right front element stays on in off position smoke from cooktop , found shorted switch causing element to overheat , will order switch and element , cust to remove cooktop to service it’s on granite and very tight fit .; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434447 (switch-inf), installed new switch and element tested checks ok call completed

Near Fontana, CA 92336

Daniel P.

Job Details: 09/04/2018

whirlpool microwave WMH53520CS5 Customer states microwave intermittently giving door error , found door switches heat damaged and interlock cracked replaced and tested all ok call completed.

Near Fontana, CA 92336

Daniel P.

Job Details: 09/04/2018

whirlpool washer MVWX500XW0 washer will not run door will not lock, found failed doorlock circuit in main control board estimate declined, call completed. Job Cmpltd.

Near Rancho Cucamonga, CA 91737

Tyler

Job Details: 09/04/2018

maytag washer MVWB765FW0 unit is leaking. Found hot water fill hose is leaking from hose. Advised customer that hoses are not part of the warranty. Showed hose was tight to customer and showed leak was not a result of part that was replaced. Job complete

Near Claremont, CA 91711

Tyler

Job Details: 09/04/2018

whirlpool dryer WGD85HEFC0 Customer states door has moisture inside. Checked door found that it is scuffs on the outside of door. Let customer know that cosmetic is not covered. All works good at this time. Job complete.

Near Upland, CA 91784

Tyler

Job Details: 09/04/2018

kitchenaid refrigerator KSSC36QTS08 unit is still not cooling in the freezer. Ordering controls not in stock.; ordrng 1 WP2318054 (cntrl-elec) and 1 WPW10427079 (cntrl-elec), replaced both controls. Customer will monitor unit for the next few days.; Job Complete

Near Claremont, CA 91711

Tyler

Job Details: 09/04/2018

ikea dishwasher IUD8555DX4 unit is leaking. Customer video shows leaking from sump seal. Ordering sump assembly not in stock.; ordrng 1 W10904995 (pump&motor), Removed and replaced sump assembly. Cycle tested no leaks at this time. Customer will run a cycle to see if unit leaks at the end of the cycle.

Near Pomona, CA 91768

Tyler

Job Details: 09/04/2018

whirlpool washer WFW7590FW0 unit is still giving error code. Removed and replaced pressure switch hose. Tested all works good at this time. Customer said this is the 2nd unit that has the same problem. Called trade partner team to document that customer most likely is using too much soap which is causing error code. All parts have been replaced for that error code

Near San Dimas, CA 91773

Tyler

Job Details: 09/04/2018

whirlpool oven J9855VUV Customer states unit is not heating on the upper oven. Found display board has voltage but is not accepting selections and no display. Control has been discontinued and is no longer available. Job Completed.

Near Glendora, CA 91740

Tyler

Job Details: 09/04/2018

whirlpool refrigerator WRX735SDBE02 Customer states there is snow in freezer and condensation in fridge. Found produce is not properly stored and freezer may not have been closed. Set temps for customer and showed customer about produce. All works good at this time.

Near Azusa, CA 91702

Tyler

Job Details: 09/04/2018

maytag dryer MGDC465HW0 Found loose connection at thermal cutoff. Fixed and tested all works good at this time.; Job Complete

Near La Verne, CA 91750

Tyler

Job Details: 09/04/2018

maytag dishwasher MDB4949SDZ0 unit will not drain. Customer just installed dishwasher and garbage disposer. Plate was not knocked out of disposer. Instruct customer to knock plate out. All works good at this time.; Job Completed.

Near La Puente, CA 91746

Stephen

Job Details: 09/04/2018

maytag dryer MGDB765FW0 Ran diagnostics. Had f2e1 error code. Cleared error. Found intermittent starting. Needs UI harness.Found door seal fell off. Replaced door seal. Order UI harness.; ordrng 1 W10906300 (harns-wire) Replaced UI harness. Tested several times. Dryer is starting properly at this time. Pre-ID parts not needed. Tumbling, heating properly. Complete.; Job Complete

Near Los Angeles, CA 91423

Isidore

Job Details: 09/04/2018

JENNAIR DISHWASHER JDB9200CWS1 Found 64 float switch over fill 63 over suds or air in pump.Verified over suds customer instruct. Job Complete.

Near Beverly Hills, CA 90210

Isidore

Job Details: 09/04/2018

kitchenaid cooktop KXD4630YSS1 Found retractable vent down draft filters removed, vent stuck in down ordering switch W11097349 and control WPW10421481; rqstng P&A on 1 W11097349 (covr-swtch 46.04) and 1 WPW10421481 (cntrl-elec 303.65), Removed down draft motor for access to vent manually raised, reinstalled filter and motor and test ok downdraft working at this time, Job completed.

Near Victorville, CA 92392

Cesar

Job Details: 09/04/2018

frigidaire refrigerator LFHG2251TF0 Sealed system leak low side it’s a single evap unit ordering evap low side pressure at -19 psi high side at 50 ; ordrng 1 242044503 (evaporator) and 1 242047603 (dryer-filter), , Replaced evap recharged system all checked good ; used 1 CD8404 ([Alt for AF1200])

Near Barstow, CA 92311

Cesar

Job Details: 09/04/2018

maytag refrigerator MFI2568AEW Removed ice bucket all tested good. Job completed.

Near Barstow, CA 92311

Cesar

Job Details: 09/04/2018

frigidaire refrigerator FFSS2614QP4A Found ice bucket has more broken parts than what was ordered. Also found unit s not making ice or dispensing water, tested and found primary valve ohms shorted has damaged diode on harness, also customer complaint of temps not being right found center divider was to hot to touch indicating bad air circulation thru condenser found condenser fan motor not turning and fan blades crumbling in to dust. Routed for fan motor fan blade ice bucket valve and valve harness ; ordrng 1 241639501 (blade,condenser fan) and 1 241860803 (ice container asm) and 1 242018301 (CONDENSER MOTOR) and 1 242019502 (harness-wiring) and 1 242252702 (valve), , Replaced failed components tested unit all checked good at this time ; Job Completed.

Near Barstow, CA 92311

Cesar

Job Details: 09/04/2018

amana washer NTW4516FW1 Found lint build up in the pump not allowing water to flow out cleared build up off pump and all tested good. Job completed.

Near Apple Valley, CA 92307

Cesar

Job Details: 09/04/2018

maytag washer MVWB835DW3 Long fill found failed primary cold water valve has power will not open to let water in ; ordrng 1 W11165546 (VALVE ), Replaced valve unit tested good. Job complete

Near Apple Valley, CA 92308

Cesar

Job Details: 09/04/2018

whirlpool refrigerator WRT541SZDW00 Customers issue is that freezer had major frost buildup all over the inner door shelving in top and bottom of freezer. I found the freezer door gasket is defective Allowing warm air in Causing icing up issues. I pulled back panel off freezer coil. Put refrigerator and defrost heaters came on. It was kind a hard to tell if maybe it was overloaded with food because it was empty when I got there. I do know for a fact freezer door gasket is bad though; Replaced cover and tower checked good ; Job Complete

Near Monterey Park, CA 91755

Francisco

Job Details: 09/04/2018

whirlpool microwave Checked unit unable to locate a model and serial #. Attempted to repair unit checked door switches; line fuse everything was fine. Unable to troubleshoot further because I do not have technical info. Collected service call fee.

Near Rosemead, CA 91770

Francisco

Job Details: 09/04/2018

whirlpool dryer WGD5700VW Checked unit upon arrival found squeaky belt pulley. Removed and replaced part listed 4392065 (DRYER REPAIR KIT) tested ops unit now working as intended.; Job Completed.

Near Arcadia, CA 91007

Francisco

Job Details: 09/04/2018

whirlpool dishwasher WDP370PAHW0 Checked unit it was not draining properly. Inspected further found a malfunctioning check valve on drain hose removed and replaced parts listed unit now working as intended. Sr#7722665166; Job Complete

Near Pasadena, CA 91107

Francisco

Job Details: 09/04/2018

kitchenaid oven KEBU208SSS03 Customer states there are different issues on oven. Her upper oven displaying faults when using the steam cooking option. And temp meat probe being off by 15 degrees. Found exposed wire on meat probe jack. Contacted tech line to help troubleshoot unit as customer already had another service provider make multiple attempts to repair the unit. Tech line advised to replace broiler and probe jack. Make this a 4 call count please.Sr#7722618216 Error codes displaying on upper unit only. F7e0, f7e2, f7e1Other service provider stated they replaced the following components:Broiler, Pressure, Water valve, Broiler appliance manager ; ordrng 1 8186352 (broiler) and 1 W10150011 (jack-probe) and 1 WP9755542 (probe-meat), Removed and replaced parts listed, asked customer to use oven and report any issues as unit was failing when it was used for over 30 mins or so.; Job Completed.

Near Altadena, CA 91001

Francisco

Job Details: 09/04/2018

ikea dishwasher IUD7555DS2 Checked unit found dispenser door not locking on the close position. Took it apart found gasket on door out of its track re positioned gasket and door now works as intended. Ran diagnostics found no error codes unit cycled through successfully. ; Job Complete

Near Thousand Oaks, CA 91360

Aaron

Job Details: 09/04/2018

WHIRLPOOL DISHWASHER KDPE234GPS Unit wash module assembly was not functioning even though power was there replace the pump and motor assembly W10876537 (PUMP-DRAIN) tested operations unit is working as designed now; Job Completed.

Near Oxnard, CA 93033

Jesus

Job Details: 09/04/2018

whirlpool refrigerator WRF535SMBM00 Customer states that unit is not making ice. Checked unit and jumped out icemaker. Icemaker not cycling. Ordered part; ordrng 1 W10884390 (icemaker), Removed ice maker has installed new. Cycled icemaker and tray has water. Unit is. Now woking as design. Job complete.

Near Oxnard, CA 93033

Jesus

Job Details: 09/04/2018

whirlpool refrigerator WRT138FZDW00 Customer states that unit is freezing vegetables. Per service pointer going to replace the control box. Ordered part. Removed control and installed new control. Unit is woking as designed. Customer has so much food packed on both compartments that their is no air circulation. Unit is absorbing all the moisture and creating condensation inside.

Near Camarillo, CA 93012

Jesus

Job Details: 09/04/2018

KITCHENAID DISHWASHER KDTE704DSS0 Customer states that unit is not woking. Checked unit and found the daily not working. Checked the outlet for power and it’s has 118 vac. Removed panel and checked the voltage to control board and it’s good. Found the panel control shorted out and not communicating with control. Ordering parts. Parts are cover under the 60 month extended warranty; ordrng 1 WPW10537425 (panel-cntl), Customer states that unit is not woking. Checked unit and found the daily not working. Checked the outlet for power and it’s has 118 vac. Removed panel and checked the voltage to control board and it’s good. Found the panel control shorted out and not communicating with control. Ordering parts. Parts are cover under the 60 month extended warranty. Removed front panel and UI panel. Installed new panel and assembled unit. Ran diagnostics and passed. Unit is now woking as designed.

Near Thousand Oaks, CA 91320

Jesus

Job Details: 09/04/2018

maytag washer MVWB855DW0 Customer rejected service because husband was very specific that the lid was broken. 805-341-9422; ordrng 1 W11256781 (LID), Customer states that unit lid is cracked. Checked unit and found the left side hinge of lid cracked. Gave customer quote for labor and call approved. Removed broken lid and installed new lid. Tested lid lock assembly and it works. Unit is working as designed

Near Camarillo, CA 93010

Jesus

Job Details: 09/04/2018

maytag washer MVWB835DW2 Customer states that unit is not filling. Ran diagnostics and found error codes. Ran manual test and found the valve not working. Ordering part. F3-E2F8-E1F2-E1; ordrng 1 W11165546 (VALVE), Customer stats that unit is not filling. Ran diagnostics and found error codes. Ran manual test and found the valve not working. Ordering part. Removed UI panel and disconnected hoses. Removed a leave and installed new valve. Assembled unit and ran diagnostics passed. Unit is now woking as design.; Job Complete.

Near Oxnard, CA 93036

Jesus

Job Details: 09/04/2018

whirlpool refrigerator WRS321SDHZ01 Customer states that unit is freezing food in refrigerator. Checked unit and found the diffuser not closing. Removed diffuser W11236848 (diffuser), installed new one and tested. Unit is now woking as design.; Job Complete

Near Oxnard, CA 93036

Jesus

Job Details: 09/04/2018

kitchenaid refrigerator KBFN502ESS01 Customer states that unit door is hinge is making noise. Checked unit and found the cam skipping and making a noise. Removed cam and placed shim per instructions. Assembled unit and tested. Unit is now woking as designed; Job Completed.

Near Oxnard, CA 93030

Jesus

Job Details: 09/04/2018

whirlpool refrigerator WRS325FDAM02 Customer states that unit is leaking. Checked unit and did not find any leaks. Customers concern was that the ice would stay in the shut and eventually melt and leak on unit. Also that the icemaker only crushes ice. Removed bin and readjusted the arm control. Placed bin back and tested. Unit is woking as design.; Job Completed

Near Port Hueneme, CA 93041

Hector Zuleta

Job Details: 09/04/2018

maytag washer MVWX655DW0 Customer states washer not draining. Checked unit and found stuck drain pump. Charged customer for service call. Customer needs time to decide if they do the repair.

Near Oxnard, CA 93036

Hector Zuleta

Job Details: 09/04/2018

whirlpool refrigerator WRB322DMBM00 Customer states no ice production. Checked unit and found stuck ice maker not going into the cycle, also very low water pressure.; ordrng 1 212643 (sealer-gum) and 1 482338 (adhesive) and 1 W10884390 (icemaker) and 1 WPW10498976 (valve), Replaced ice maker and water valve. Sealed. Tested ok. Job complete

Near Thousand Oaks, CA 91362

Hector Zuleta

Job Details: 09/04/2018

whirlpool washer WTW8900BC0 Customer complaints of an UL code ( Unbalanced Load ). Checked unit and found worn out suspension and worn out bearing. Customer declined estimate. Job completed

Near Thousand Oaks, CA 91320

Hector Zuleta

Job Details: 09/04/2018

whirlpool oven IBS550PWS00 Customer states oven completely dead after a self cleaning. Checked unit and found both thermal fuses open (Control panel thermal fuse and oven shut down fuse), ordered kit #W10625528 by Service Pointer W1064961, cooling fan motor and door gasket. ordrng 1 W10625528 (thrmst-fix) and 1 W10810687 (blower) and 1 W10877014 (gaskt-door) , Replaced both TOD, cooling fan and door gasket. Tested ok, Job Complete

Near Oxnard, CA 93030

Hector Zuleta

Job Details: 09/04/2018

whirlpool refrigerator WRT1L1TZYW01 Customer states refrigerator doesn’t want to start. Checked unit and found stuck cold control. Replaced thermostat. Tested ok.; Job Compled

Near Los Angeles, CA 91367

Michael

Job Details: 09/04/2018

whirlpool refrigerator WRS588FIHZ00 Customer states unit is freezing their vegetables. Icy condition inside fresh food cabinet.Tech does not see any ice build up. Confirmed with R1 needs diffuser and thermostat. R1 ordered parts, Removed diffuser and old part does not match new part. Incorrect diffuser sent with tech.Ordered new diffuser p/n W11164593Return Thursday 8/30/18 8-12 preferred.; ordrng 1 W11164593 (DIFFUSER), Removed and replaced diffuser. Used service test #3 to operate damper and diffuser ops as intended. Advised customer give 24 hrs for temps to adjust unit ops as intended job complete; Job Completed

Near Los Angeles, CA 91335

Michael

Job Details: 09/04/2018

whirlpool refrigerator WRV986FDEM00 Unit was unplugged and all doors opened when tech arrived. Customer states unit just blows warm air. Plugged unit in and compressor would click but not start. Ran all fans and hen ran service test 105 and compressor turns on.Unplugged deli UI and compressor kicked on. All fans operate. Main power board continues to click and compressor is intermittent. Replaced main control board and powered unit back on. Compressor turns on and now operates as intended with no clicking or strange issues. Main control board p/n W10675033. Job complete

Near Santa Clarita, CA 91387

Michael

Job Details: 09/04/2018

WHIRLPOOL DRYER MTW6600TB0 Customer states after tech left customer washed approx 4 loads with no issue and on 5th load unit produced a long drain code.F71F32Fault stored. Drain pump had another sock wrapped around impeller. Removed sock and unit ops as intended. $65labor collected by card. Unit ops as intended job complete

Near Santa Clarita, CA 91354

Michael

Job Details: 09/04/2018

KITCHENAID DISHWASHER KDPE234GPS0 Customer states unit will not rinse will fill and drain only.4-3 stored in controlRemoved and replaced sump assembly and tested unit. Unit now completes all cycles and ops as intended. Job complete.

Near Los Angeles, CA 91367

Danny

Job Details: 09/04/2018

KITCHENAID REFRIGERATOR KRSF505EWH00 Not making ice No power getting to ice maker due to broken harness underneath left hinge Need to order entire door to get unit repaired sk_tech_1@yahoo.com; ordrng 1 LW10755650 (dor-fip) Not making ice Broken harness Replaced door Reinstall unit and level doors out Ice dispenser and water dispenser are working properly Advised client to allow 24hrs for a full bucket of ice; Job Completed.

Near Westlake Village, CA 91362

Danny

Job Details: 09/04/2018

whirlpool oven WOS51EC7AS04 Time is not correct Set unit to proper time and also rest time on his microwave above the oven The clock is displaying and working properly. Job completed

Near Simi Valley, CA 93065

Danny

Job Details: 09/04/2018

KITCHENAID DISHWASHER KUDS50SVWH0 No power Found bad fuse Need to order parts and rs call Please call to get a return date due to client is going to be out of town for 6 weeks ; ordrng 1 W10258275 (bi-metal) and 1 WPW10780877 (pump&motor),

Near Palmdale, CA 93552

Patrick

Job Details: 09/04/2018

WHIRLPOOL REFRIGERATOR WRS588FIHV Customer has had issues since day one. Water trickles from the dispenser. Checked water supply and it was good. Took filter out and water worked. Defective filter. Customer to change

Near Palmdale, CA 93552

Patrick

Job Details: 09/04/2018

Found unit no cool and hiss coming from he back. Cap tube and condenser leaking. Not sealed properly. customer was on vacation and not sure how long system has been open. Need to order compressor and condenser REQUEST DOUBLE LABOR ; ordrng 1 482801 (mount-tray) and 1 WPW10219348 (condenser) and 1 WPW10507886 (compressor), Needs heat exchanger piece that is on the break down diagram.Says its number 37 under unit parts but isn’t on the parts list ; rqstng P&A on 1 W10609247 (heat exchanger or suction tube ext.),I damaged tubing by accident while installing. Need to reorder ; ordrng 1 W10609247 (tube), 8/30/18 13:53: PC there 8/30 THU, 12:41 to 13:47, Removed and replaced. Vacuumed and recharged. Tested unit all ops normal.

Near Lancaster, CA 93535

Patrick

Job Details: 09/04/2018

WHIRLPOOL REFRIGERATOR WRR56X18FW00 Found the unit no cool at all completely loss of cooling. Compressor super hot and stalled. Needs new compressor ; ordrng 1 W10769822 (compressor), Removed and replaced part used process stub and Freon from stock. Tested unit all ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (4.8 OZ)

Near Tehachapi, CA 93561

Patrick

Job Details: 09/04/2018

WHIRLPOOL WASHER WTW7300DW1 Found the washer making noise while in high speed spin. Heard noise, it was a knocking noise. Found the drain hose inside the machine not secure causing noise. Secured and tested and all ops checked good

Near Val Verde, CA 91384

Raymond

Job Details: 08/31/2018

KITCHENAID REFRIGERATOR WRV986FDEM01 Upon arrival cx complaint was frost in FC seal on RC door damaged and lights not working. Found Gemini board shorted, also found damaged door liner on FC door and RC door seal damaged. Replaced Gemini board and repaired lights unit needs right RC door and FC door.; (talked to tech for a clarification of diagnosis for the doors, they are not damaged as though something was done TO them, the liners are just seperating from the door frames and thus not holding the gaskets in place), rqstng P&A on 1 W10815685 (dor-fip ss), 483.53(519.79), 1 W10815698 (dor-fip ss), Replaced doors. Tested unit. Unit functions as designed.

Near Los Angeles, CA 91601

Raymond

Job Details: 08/31/2018

whirlpool washer WFW90HEFC1 Replaced console, controls, drain pump, and switch. Tested unit unit functions as designed.; Job Completed

Near Glendale, CA 91201

Raymond

Job Details: 08/31/2018

whirlpool freezer WRT111SFDB03 Upon arrival unit was unit freezing RC section. Inspected and found unit not going into full defrost. Replaced defrost control WPW10530058 (THERMOSTAT) and thermostat 4388931 (TIMER,DEFROST ADAPT). Tested unit. Unit functions as designed.

Near Los Angeles, CA 91352

Raymond

Job Details: 08/31/2018

maytag dryer MGDC215EW1 Upon arrival customer states there was a weird noise during operation, inspected and found unit getting too hot , found loose connection at cycling thermostat. Secured connection and tested unit. Unit functions as designed.; Job Complete.

Near Los Angeles, CA 91331

Billy J.

Job Details: 08/31/2018

whirlpool washer WTW5000DW1 Upon arrival customer stated no operation first thing I noticed is customer only has one water supply hooked up sec drain hose goes in too a 70 foot water hose unit is not using a dedicated circuit has a box with about 4 receptacles on it off an B.B. extension cored with a bunch of other items plugged g b v v,unit customer does not speak English so had office translate