Near Los Angeles, CA 90272
Isidore
Job Details:
09/06/2018
WHIRLPOOL DRYER WGD9400SW2
Found right side dryer noisy dryer belt kit 4392067 ordered may need second man customer advised.; rqstng P&A on 1 4392067 (dryer repair kit 15.47), Removed top , front and bottom panels and removed trim ring and console. Remove belt, drum and all rollers , installed new belt and rollers, reinstalled all panels and trim test dryer operation ok at this time.; Job Complete
Near Los Angeles, CA 90272
Isidore
Job Details:
09/06/2018
WHIRLPOOL WASHER WFW9400SW03
F22 door lock error, working at this time. not verified f20 no water detected , not verified working at this time. Customer complaint noisy verified slight squeal on spin cycle belt ordered; rqstng P&A on 1 WPW10388414 (belt 18.22) Removed rear panel and old drive belt. Installed new drive belt and test washer operation, ok at this time.; Job Completed.
Near Beverly Hills, CA 90210
Isidore
Job Details:
09/06/2018
MAYTAG DRYER DG712
Venting appears restricted customer to have done before service .Found coils weak, rollers noisy and belt worn out, parts ordered.; rqstng P&A on 2 12001541 (bearing & roller asy 6.35)s and 1 279834 (2 coil gas valve set 7.42) and 1 WPY312959 (belt) Removed front panel and blower housing cover plate installed new blower reinstalled blower cover and front panel, test dryer operation ok at this time; Job Completed
Near Victorville, CA 92395
Cesar
Job Details:
09/06/2018
WHIRLPOOL MICROWAVE WMH53520CS7
Found hight side has voltage from transformer capacitor tested good determined failed mag and diode replaced mag and diode unit tested good; Job Completed.
Near Victorville, CA 92392
Cesar
Job Details:
09/06/2018
frigidaire refrigerator FFTR1814QB1
Found drain for water from defrost cycle clogged causing water to over flow and drip down in to fresh food compartment cleared drain and unit tested good ; Job Complete
Near Apple Valley, CA 92308
Cesar
Job Details:
09/06/2018
kitchenaid cooktop KGCU483VSS01
Front panel has cosmetic damage scratches in various places routed for panel and name plate ; ordrng 1 W10201187 (nameplate) and 1 W10910411 (panl-cntrl), Replaced panel W10910411; Job Complete
Near Los Angeles, CA 90042
Francisco
Job Details:
09/06/2018
WHIRLPOOL DISHWASHER GU2475XTVY0
Checked unit found short at junction box. Live wire melted and unit is wired with the wires coming straight from wall. Burnt and melted wires.informed customer this is a fire hazard.Asked customer to locate breaker box to shut power off ASAP and advised them to get a licensed electrician to look at the issue.. and not to use the unit at all. Calling safety on Thursday as they did not answer today.; Job Complete
Near Alhambra, CA 91801
Francisco
Job Details:
09/06/2018
WHIRLPOOL MICROWAVE WMH31017FS0
Checked unit found two bad door switches causing a flickering on cavity light, and also giving customer door opened code when door was actually closed. Removed and replaced parts listed tested ops unit working as designed.; used 2 W10727360 (MICROSWITCH)
Near Monrovia, CA 91016
Francisco
Job Details:
09/06/2018
whirlpool dryer WGD75HEFW0
Checked unit found no error codes. Ran unit loaded unable to re create noise at this point. Advised customer to run a few loads and report any issues to maintenance crew.
Near Montebello, CA 90640
Francisco
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR WRF555SDHV01
Checked unit found misaligned wire rack in freezer. Removed front door and wire rack re aligned rack and re assembled door tested ops customer approves functions also tightened left door handle. Unit working as intended.
Near Simi Valley, CA 93065
Aaron
Job Details:
09/06/2018
KITCHENAID OVEN KODE500ESS02
Unit is intermittently after running an F2E1 code which is a stuck key pad ordered parts have to pull unit out to replace the main boards; rqstng P&A on 1 W10562910 (harns-wire) and 1 W10801665 (cntrl-elec) and 1 W11086141 (console) and 1 W11179310 (MAIN BOARD), Replaced the touch control tested operations unit heats now ops normal
Near Moorpark, CA 93021
Aaron
Job Details:
09/06/2018
KITCHENAID DISHWASHER KDFE104DWH5
Unit pump and motor assembly is not working at all , ordered parts; ordering 1 W11085683 (pump&motor), Replaced the control , pump and motor and door latch assembly tested unit operating normal now after repair; Job Completed.
Near Santa Paula, CA 93060
Aaron
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00
Unit fresh food section is iced over again for the third or fourth time ,called the tech line Rick SR#7722873577 we have done the same things on the refrigerator replaced covers and upgraded board thermistor and evaporator lines , he said there’s nothing else to replace and to complete call out ; Job Complete
Near Agoura Hills, CA 91301
Jesus
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR MFI2568AES
Leaking water Found ice maker leaking and clumping ice inside ice bucket Need to order parts ; ordrng 1 W10583817 (icemaker), Customer states that unit is leaking water. Found the icemaker not completing cycle and staying in the fill tray position causing overflow of water. Removed icemaker and installed new one. Cycled unit and tray filled. Unit is working as designed
Near Agoura Hills, CA 91301
Jesus
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR W8RXEGMWS03
Customer states that unit is not cooling properly. Checked unit and found the right upper side gasket on refrigerator open. Placed a plastic spacer to raise door. Also sealed the liner on both compartments. Unit is now woking as design.; used 1 WP482338 (ADHESIVE)
Near Thousand Oaks, CA 91362
Jesus
Job Details:
09/06/2018
JENNAIR REFRIGERATOR JS48PPDBDA
Customer states that unit is not cooling. Checked temperatures on both compartments and high. Checked the compressor and condenser. Found leak coming out from condenser and part is not longer available.
Near Thousand Oaks, CA 91362
Jesus
Job Details:
09/06/2018
WHIRLPOOL RERFIGERATOR WRX735SDHZ00
Customer states that unit is it dispensing water. Checked unit and found low pressure on dispenser. Pulled unit and found the water line bent. Straighten hose by holding it with duct tape from the breaded line. Pushed unit back and tested. Unit is now working as designed.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
09/06/2018
whirlpool rerfigerator WRT541SZDW00
Refrigerator not cooling. Checked unit and found unit not going into defrost, unable to remove the freezer tower. Suggested to the customer to unplug the refrigerator and let then defrost.; ordrng 1 212643 (sealer-gum) and 1 W11126274 (air-tower) and 1 W11161901 (WIRE HARNESS ) and 1 WP482338 (adhesive) and 1 WPW10352689 (cntrl-elec) and 1 WPW10392132 (bimetl-def), Replaced defrost control and bimetal , also sealed cabinets/ liner gaps
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
09/06/2018
whirlpool refrigerator WRS571CIHZ01
Refrigerator making noises. Checked unit and found noisy evaporator fan motor. I was going to order parts but customer refuse Service and repair.; Job Completed.
Near Thousand Oaks, CA 91320
Michael
Job Details:
09/06/2018
maytag dishwasher MDB7749SBW1
Customer states dishwasher control panel not working. Checked unit and found corrode ribbon tail of the control panel. Ordered control panel (w10811166) Replaced control panel.tested ok.; Job Complete
Near Los Angeles, CA 91604
Michael
Job Details:
09/06/2018
Near Los Angeles, CA 91304
Michael
Job Details:
09/06/2018
AMANA REFRIGERATOR ASD2575BRS01
Customer states fresh food doesn’t get to correct temp. Fans are operating, freezer temp is fine fresh food Cx claims is too warm. R1 unavailable to verify. Ordering diffuser p/n WPW10151374 and thermostat ass moly p/n WPW10583800.; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583800 (thermostat), Removed diffuser and control. Found iced on diffuser.Replaced with new parts. Advised customer to give time to level temp Job complete
Near Los Angeles, CA 91325
Michael
Job Details:
09/06/2018
kitchenaid refrigerator KSF26C7XYY00
states unit is building up ice behind drawers in fresh food side. Needs thermistor and fan assembly. Parts ordered per R1. Removed unit from cavity. Removed drawers and used steamer to remove ice build up. Steamer broke and tech had to use heat gun to finish job, installed new parts. Verified all fans operate unit ops as intended job complete; Job Complete. Used WPW10451893 (FAN-SCROLL) W10316760 (THERMISTOR)
Near Arvin, CA 93203
Patrick
Job Details:
09/06/2018
WHIRLPOOL RANGE WFG505M0BW2
Glass broken upon arrival. Unit isn’t installed yet. In builders garage. Needs glass covered under 30days cosmetic. Removed and replaced. Tested unit all ops checked good ; Job Completed. Used WPW10535777 (GLASS-DOOR) WPW10387117 (NAMEPLATE)
Near Littlerock, CA 93543
Patrick
Job Details:
09/06/2018
maytag dryer MGDB835DW3
Found the units door unable to shut due to physically broken catch. Needs new one. Removed and replaced WPW10610880 (CATCH). Tested unit. All ops checked good.
Near Boron, CA 93516
Patrick
Job Details:
09/06/2018
amana washer NTW4516FW2
Customer having issues with the unit not wanting to start or operate. Checked power at the plug and it was sufficient. Power going into control but no ops. Needs new board ; orderng 1 W11170317 (CONTROL ), Removed and replaced control then found lid latch error. Unit doesn’t want to lock. Removed and replaced latch. Tested unit. All ops good. Calibrated and ran auto test ; used 1 W10838613 (LATCH)
Near Los Angeles, CA 91606
Raymond
Job Details:
09/06/2018
KITCHENAID REFRIGERATOR KSSC48QTS02
Upon arrival unit lights turning off and on. Also UI was unresponsive. Found service pointer for control replacement, also found when unit was reset UI intermittently worked. Quoted customer for repair of control and UI replacement customer declined. Will call back if they want service.
Near Los Angeles, CA 91607
Raymond
Job Details:
09/06/2018
WHIRLPOOL DRYER WGD75HEFW0
Upon arrival unit getting clothes too hot for customer to touch. Found no fault code and exhaust temps are 155 high and 130 low. Contacted Kevin SR 7722879329 and discussed, since unit has a roof vent this could slow heat transfer when clothes are done, unit operates as designed at time of service.; Job Complete
Near Los Angeles, CA 91607
Raymond
Job Details:
09/06/2018
WHIRLPOOL WASHER WFW75HEFW0
Upon arrival unit was damaging clothes. Customer is washing single garments in washer but the garments are really light fabric, like polyester or nylon. Contacted Kevin SR7722879185 and discussed. No error codes no faulty ops. Unit is functioning as designed, customer needs to use garment bags for soft fabrics and should wash with larger loads.; Job Complete.
Near Burbank, CA 91505
Raymond
Job Details:
09/06/2018
whirlpool washer WFW92HEFC0
Upon arrival customer complaint was unit would shut off mid cycle. Inspected and found ACU fault code. Supply voltage and polarity fine. Inspected ACU and had burn marks from control panel and main board.; ordrng 1 W10784650 (console) and 1 W10911026 (panel-cntl) and 1 W11201293 (ACU), Replaced control panel, obsolete and ACU. Tested unit. Unit functions as designed.
Near Los Angeles, CA 91304
Billy J.
Job Details:
09/06/2018
kitchenaid refrigerator KRFC704FSS00
Upon arrival removed and replaced control and evap cover relocated thermistor pushed back evaporator forwards back wall flush and also pushed suction line and other line back in liner unit working as designed. Job Completed. used W11167902 (EVAP COVER) W11169516 (CONTROL)
Near Stevenson Ranch, CA 91381
Billy J.
Job Details:
09/06/2018
whirlpool washer WFW85HEFC1
Upon arrival customer stated something is in between the tubs and she washed towels and it seemed like they were still wet tested unit there are no error codes on file I ran unit threw diagnosis and all functions operate and sound as designed job complete.
Near Santa Clarita, CA 91350
Billy J.
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR WRT111SFDW03
Upon arrival freezer evaporator was partly frozen and drain tube frozen heat prob had hole in bag missing parts reordering 819043 W11164040 bottom of freezer is frozen and water leaking into fridge and onto floor; ordrng 1 819043 (heat-probe) and 1 HARNESS (HARNESS), Removed and replaced all parts listed defrosted unit as well job complete.
Near Santa Clarita, CA 91351
Billy J.
Job Details:
09/06/2018
whirlpool washer WFW86HEBW0
Upon arrival unit is stalked and full of water unit is also locked and on a drip pan I was able to tilt unit back and clean out drain pump witch was completely clogged removed debris and retested unit now operates as designed with no leaks ran unit threw diagnosis job complete
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR WRF560SEYB02
Customer states fridge is a no cool. Upon plugging in unit compressor would start then turn off in 30seconds. Removed and replaced start device from stock parts. Unit is now cooling. Customer approves repair At this time. No dents dings or scratches caused by tech. ; used 1 8201786 (START DEVICE,COMBO)
Near Los Angeles, CA 91604
Bryan Dunn-Wilson
Job Details:
09/06/2018
KITCHENAID rerfigerator KSC24C8EYY02
Not a cooling issue. Customer is having an issue with no ice production. Tested unit in diagnostics. Ice maker would not cycle. Ordering ice maker and fill valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10756907 (icemaker), Removed and replaced parts listed. Ice maker functioning s designed
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
09/06/2018
KITCHENAID REFRIGERATOR KRSC503ESS00
Upon arrival cx complains that water is constantly dripping from water dispenser. And doors are not sitting right. Upon installation of fridge installers removed doors installing unit. One door is sticking out farther then the other. Freezer door sits about an inch higher then the fridge door. He led floor to see if leveled floor is leveled. Ordering cx two new doors and hinges.Removed and replaced both doors. Unit now level. Cx approves of repair. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
09/06/2018
whirlpool refrigerator WRS315SNHM00
Upon arrival hearing hissing noise from freezer explained to customer that noise was normal. Water was dripping onto heater causing noise. No problems found at this time. ; Job Completed
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details:
09/06/2018
WHIRLPOOL FREEZER KSCS25FVMS02
Upon arrival customer states water is leaking from ic maker. Inspected ice maker and found fill funnel clogged with ice. Ice maker is still functioning properly no need to replace. Cleared fill funnel jumped ice maker. Ice maker functioning as designed. Customer approves repair At this time. No dents dings or scratches caused by tech
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details:
09/06/2018
kitchenaid refrigerator KFIS29PBMS03
Customer states hearing a loud noise from fridge. Inspected unit. Fridge temps are 36 and freezer sitting at 7 degrees. Ran diagnostics ran compressor speed test. Customer confirm,ed compressor running was noise she was hearing. No cooling issue. Informed customer that noise she was hearing was normal compressor running at full speed noise. Instructed customer if she heard noise again to give us a call and try and record noise. Found no issues at this time. No dents dings or scratches caused by tech
Near Bakersfield, CA 93306
Dane
Job Details:
09/06/2018
WHIRLPOOL MICROWAVE GMC305PRB01
8:11, Upon arrival unit was not heating. Found mag tube not activating. Unit needs new mag. Removed and replaced mag tube and tested unit. Unit functions normal now. used W10245183 (MAGNETRON)
Near Bakersfield, CA 93301
Dane
Job Details:
09/06/2018
whirlpool rerfigerator WRX735SDHZ
Unit was functioning normally. Customer could not remove the ice bucket. Customer could not remove ice bucket but it was because of no fault of the unit. Customer is elderly and is simply not strong enough to remove bucket. Called trade care team and documented with above file number. Please inform customer of COD charges if we were turn for the same issue
Near Bakersfield, CA 93309
Dane
Job Details:
09/06/2018
frigidaire refrigerator LFSS2612TE
unit would not dispense ice. And there was frost building up inside the freezer on the ice bin. Found the rubber gasket inside the separator assembly had come out of place not letting the ice dispenser door in gauge. Secured ice door gasket in place and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93306
Dane
Job Details:
09/06/2018
ge washer GTW750CSLWS
Unit would not start. Found lid lock physically broken. Unit needs new lock; ordrng 1 WH01X27954 (LID LOCK), Removed and replaced lid lock and tested unit. Unit functions normal now.
Near Santa Maria, CA 93458
George
Job Details:
09/06/2018
ge dryer GTD42EASJ2WW
Installed part tested check out ok complete. No dents or dings cause by tech.; Job C
Near Pismo Beach, CA 93449
George
Job Details:
09/06/2018
AMANA DRYER NGD4655EW2
Found dryer not drying clothes found dryer hose exhaust flapper not opening reclear lint now opening testing ok . No dents or dings cause by tech.; Job Completed.
Near Templeton, CA 93465
George
Job Details:
09/06/2018
MAYTAG WASHER MVWB765FW0
Found washer error f6. E 2 no control communication installed new control wen plug in outlet slight spark wen connecting need to replace control board and drain pump ok to order parts . Office to call customer wen part in.; ordrng 1 W10876600 (drain pump) and 1 W10920541 (cntrl-elec), Installed parts f6e2 not communicating interface board not powering up visual burn mark on interface board ok to order parts . Office to call customer wen part in.; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec), Installed parts tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Cambria, CA 93428
George
Job Details:
09/06/2018
MAYTAG REFRIGERATOR MZF34X16DW01
Found freezer working ok customer experiences intermently not cooling need to replace control board ok to order part . Office to call customer wen part in.; ordrng 1 W11126069 (contrl-box), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Morro Bay, CA 93442
George
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR KRFC300ESS01
Reposition door Miller catching closing properly ice maker has full Bach of ice complete no dents or dings cause by tech.; Job completed.
Near Stevenson Ranch, CA 91381
Kenneth
Job Details:
09/06/2018
KITCHENAID REFRIGERATOR KBSD612ESS01
Found unit overfilling and causing ice on the ice bin and inside freezer compartment. Needs new ice maker and water valve. Ordering new control box due to control box randomly changing selections. Did not reschedule due to part availability. ; ordrng 1 W10798004 (contrl-box) and 1 W11126009 (icemaker) and 1 W11243758 (VALVE),Installed control box, ice maker and water valve. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91405
Kenneth
Job Details:
09/06/2018
WHIRLPOOL FREEZER WRS973CIDM00
, Found unit cooling properly. Found unit is intermittent with cooling due to unit getting stuck in defrost. Ordering new control board and display board. Did not reschedule due to part availability ; ordrng 1 W10822639 (cntrl-elec) and 1 WPW10743957 (cntrl-elec), Installed display board and control board and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or aru nd unit caused by technician ; Job Complete
Near Los Angeles, CA 91403
Kenneth
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR KSSS42QKB01
Unit is still fluctuating in temps. But nothing is thawing out. Ordering new parts. Didn’t do sealed system last time due to finding unit wi5 over charge. Corrected over charge situation but unit is still not working. Will proceed with sealed system repair. Schedule 5 count; rqstng P&A on 1 W10181323 (motor,fan) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator),Replaced condenser fan. Compressor and evap. Found leak in the evap. Located with dye drier and light. Recharged system with 7.75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. Pressures checked good. No leaks found at this time. No dents dings or blemishes on or around unit caused by technician. Unit cooled 17 degrees in freezer before take off. ; Job Completed.
Near Bakersfield, CA 93308
Erick
Job Details:
09/06/2018
KITCHENAID REFRIGERATOR KRMF706ESS0
Upon arrival found units interior lights not working. Ice build up on fascia of ice maker. Rear wall frost build up on adapter. Ran unit through diagnostics and ui would not display error. Place ui on cooling off but unit is still running and not shutting off. Deli board alps not working. Door open indicating on ui when all doors are closed. Called techline and spoke with Andy. Ran through diagnostics and found deli board is shorted and causing dc voltage error. Was able to reprogram other boards, unit will need new deli board,; ordrng 1 WPW10677118 (cntrl-elec), Installed new part on unit. Retested it and board would not engage. Inspected for dc voltage snd 11.4 vid between yellow and orange. When board is plugged LED board is making a very pitch sound. Called techline and spoke with Ed. We went through diagnostics together and found LED BOARD IS FAILING. ED also stated to replace main power supply. File#7722822487Spoke with ANDREW in regards to s
Near McFarland, CA 93250
Erick
Job Details:
09/06/2018
ge washer GTW330ASK1WW
Cycled unt and found pressure fault error causing unt not to spin at the end of cycle. Unit also off balance error. Found pressure port with debri build up causing fault. Cleared all out all debri. Ran tests 10 and unit passed pressure test . Ran spin tests and motor tested good. Also informed customer about,soap usage,loading snd additional functions. Unit passed all tests with no errors job complete.
Near Tipton, CA 93272
Erick
Job Details:
09/06/2018
ge oven JGBS66REKSS
Cycled oven and found it working as design with no errors. Cust stated center griddle has discolored and would like it repalced. Called Lowe’s and spoke with Tina. Tina stated it’s considered cosmetic and will not authorize to replace. Unit tested normal ops. Job complete
Near Delano, CA 93215
Erick
Job Details:
09/06/2018
ge washer GTW485ASJWS
Installed new parts on unit. Retested it through tests cycles and it passed all tests with no errors. Job complete.
Near Tulare, CA 93274
Enrique
Job Details:
09/06/2018
maytag washer MVWX655DW0
Unit not washing/agitating . In diagnostics found f2e3 = mismatch of main control and UI , f7e6 = motor fault . Also need new washplate ( stripped ) . ; ordrng 1 W10625696 (cntrl-elec) and 1 W10902814 (washplate), Replaced the central electric and washplate . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks
Near Visalia, CA 93292
Enrique
Job Details:
09/06/2018
maytag dryer MVWC555DW0
Inspected a Maytag washer . Found a defective washplate ( stripped ) .; ordrng 1 W10902814 (washplate), Replaced the washplate . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks.
Near Visalia, CA 93291
Enrique
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ03
RC right door makes clicking noise when open/close , and ice maker not working . I diagnosed the unit . Found defective door hinge assembly , and ice maker making ice intermittently . Water pressure from the dispenser works ok . Customer replaced the filter . I will need all the parts on the list .; ordrng 1 12028505AP (closure, door (gry)) and 1 12968202AP (door stop (gry)) and 1 12990521 (screw) and 1 W10300024 (icemaker), Replaced the ice maker and door closure assembly . All functions checked normal at time of service . No leaks
Near Coalinga, CA 93210
Enrique
Job Details:
09/06/2018
FRIGIDAIRE REFRIGERATOR FFTR1814QW0
unit not powering on . I found shorted control . Installed new control , the refrigerator powered on . Also found shorted evaporator fan motor . Need fan motor assembly .; ordrng 1 242077702 (motor) and 1 242219302 (fan blade) and 1 242229301 (shroud bracket) and 1 242237301 (grommet), Replaced evaporator fan motor , blade , bracket shroud and grommet . All the components checked normal at time of service . No leaks
Near Lompoc, CA 93436
James
Job Details:
09/06/2018
jennair microwave JMW2427DS01
Found unit with dead UI. Tested unit and found poor voltage from main power. Registered 22 volts. Informed customer to call electrician to check breaker and wall sockets. Reassembled unit. No dents, dings, or blemishes on or around unit. ; Job Complete
Near Santa Maria, CA 93455
James
Job Details:
09/06/2018
whirlpool washer WTW5000DW1
Found unit with soap no dispensing correctly. Opened unit and found old gummy soap residue filling inlet on tub ring not allowing soap to despise into tub, instead forcing it to overflow into the inside of cabinet and leak onto floor. Cleaned despiser and cleared clog. Soap now flows as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
Near Sanger, CA 93657
Timothy
Job Details:
09/06/2018
CROSLEY WASHER CAW8350EW1
Customer states the unit would not drain. He removed the water but now the unit just attempts to drain. Plugged in unit and let the pump run until it stopped. Pump will stop for a while and start again. I can not get into the service mode with this happening. When the pump starts I can hear it has a loose impeller. It appears to keep overheating and stopping.Unit needs a new drain pump and control because I can not confirm any control operation. ; ordrng 1 W11116519 (cntrl-elec) and 1 WPW10661045 (drain pump), Installed parts tested unit. Unit checks ok. Noted the outlet the unit is plugged into is very loose. BEFORE ANY RECALLS THE CUSTOMER MUST BE ABLE TO PROVE THE UNIT IS CONNECTED TO A NEW OUTLET
Near Fresno, CA 93726
Timothy
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00
Light switch has minimal closure. Spacers and plastic squares are needed to avoid having to order a complete freezer door. ; ordrng 2 WP2177331 (plastic-sq)s and 2 WPW10221048 (spacer)s, Installed spacers and squares. Tested unit. Ice Maker operating normally. No leaks noted.
Near Fresno, CA 93726
Ian
Job Details:
09/06/2018
frigidaire refrigerator FFHS2611PFEA
Tech found icemaker has two different issues. Unit has defective water valve allowing icemaker fill valve to freeze. Icemaker heater and also does not turn on during cycle to allow proper ejection. Fresh food door seal is torn and Jordan is broken as well and customer would like them replaced. Need all mentioned parts for repair.; ordrng 1 240323001 (bin,door) and 1 241786005 (gasket,door ref) and 1 241798224 (ice maker) and 1 242252702 (valve), Installed parts and verified no leaks. Unit now tests good.; Job Complete
Near Clovis, CA 93611
Ian
Job Details:
09/06/2018
whirlpool oven WEE510S0FS
Tech found unit has 120 across both L1 and L2, but not 240 between them. Customer has grounded house supply neutral. Advised customer that electrician will be needed. Left unit pulled out at customer request.; Job Completed.
Near Fresno, CA 93722
Ian
Job Details:
09/06/2018
roper dryer RED4516FW0
Tech found hi limit blown. Replaced. Unit now tests good.; used 1 W11050897 (CUTOFF-TML)
Near Fresno, CA 93727
Ethan Shrum
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00
Upon arriving in the customers home replace water filter EDR1RXD1 (WATER FILTER) tested unit unit checks good job complete.
Near Clovis, CA 93619
Ethan Shrum
Job Details:
09/06/2018
whirlpool refrigerator WRF535SWHZ01
Upon arriving at the customers home customer stated that the unit was broken found for them to be broke replaced WPW10329866 (FRAME), tested job completed.
Near Fresno, CA 93726
Chris
Job Details:
09/06/2018
whirlpool refrigerator WRF736SDAM14
Customers issue as freezer compartment is iced up.Causing cooling issues and refrigerator compartment. Found electronic damper not opening also icemaker has lost position and timed out. Tried correcting all issues still cannot get ice maker to find home Also the left side crisper drawer roller has broken off. I put the system in a forced defrost And instructed customer on return visit I need all the food removed out of the freezer To have access to coil.; ordrng 1 W10850377 (pan-crispr), On today’s visit remove freezer door and also freezer drawers to access back panel inside freezer. Had to deice coil to access fan and controls. Replaced bi metal And also power supply board in the back refrigerator. Also corrected issue with the crisper drawer it now shut properly. Powered refrigerator back on all functions tested good refrigerator is now cooling properly. Job completed.
Near Clovis, CA 93611
Chris
Job Details:
09/06/2018
kitchenaid dishwasher KDHE404DSS0
Upon arriving to the customers home customer stated that the unit is lighter intermittently working found water valve in control needing to be replaced per service matters meeting to order parts; ordrng 1 W10866116 (cntrl-elec) and 1 W10872255 (valve), Replace parts tested unit unit checks good job complete
Near Fresno, CA 93720
Chris
Job Details:
09/06/2018
WHIRLPOOL MICROWAVE WMC30516AW0
On this call I was informed by the shop to come out and take pictures and also call trade partners and get a SR number which is 7722876657. This is for total replacement of microwave. Job complete
Near Fresno, CA 93704
Chris
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR ED2KHAXVB01
Return to customers home this morning found thermostat to be bad. Ordering thermostat will return on Tuesday. Need to reimburse for previous part that I put on. Thanks Chris; ordrng 1 W11088945 (thermostat) On return visit replace thermostat. All functions tested good on refrigerator. My first time out here I charged 186.28 That was for diagnostics and the previous part I put on that cost $71.58 On today’s visit I charged the difference in what today’s part cost that I installed Which was a difference of $30.14. I removed the previous part And put it back in my truck stock.; Cllctd $30.14 CC Ref # 1240488004, Job Complete.
Near Fresno, CA 93706
Chris
Job Details:
09/06/2018
whirlpool washer GHW9200LQ
Customers issue is that the start button is not functioning .Upon arrival and after looking at washer I found out the start button was broken and also the consul that supports it Is defective. Ordering parts when parts come in will return and install; ordrng 1 WP8181861 (pushbutton) and 1 WP8181866 (cntrl-elec), And return visit today removed old consul And Then replaced new control and start button. Tested unit everything checks out good and is functioning properly. Job complete.
Near Fresno, CA 93702
Chris
Job Details:
09/06/2018
maytag washer MVWC425BW0
Customers issue is that water is leaking from bottom of washer. On arrival at tilted washer over and found pump hose was split and had a hole in it causing water to leak out every time it would drain. ; ordrng 1 W10899966 (tub to pump hose), On return visit today replaced defective hose cycled washer everything test good no leaks; Job Completed.
Near Fresno, CA 93704
Irvin
Job Details:
09/06/2018
maytag dryer MEDC400VW0
Dryer is not operating. Confirmed issue. FAILED DOOR SWITCH. Replaced test passed. All ops normal. ; used 1 WPW10237959 (SWITCH-DOR) from stock, Job Completed.
Near Kerman, CA 93630
Irvin
Job Details:
09/06/2018
whirlpool refrigerator WRF535SWHZ00
The ice maker is not producing ice. Cycled no water to the mold. Replaced ice maker. The light switch will not close fully causing gap in seal. Replacing light switch and gasket. ; ordrng 1 12002646 (light switch) and 1 W10571967 (frz door gasket (gr)), Replaced failed gasket and door switch. Heat sealed gasket. All functions normal. ; Job Completed.
Near Los Banos, CA 93635
Irvin
Job Details:
09/06/2018
FRIGIDAIRE MICROHOOD FFMV162LBA
The microwave door handle and body is broken, needs new door 5304477383 (DOOR ASSEMBLY). Removed failed door. Installed replacement. Test for operation, passed. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details:
09/06/2018
whirlpool refrigerator WRX735SDBM02
Customer says Ice Maker is sluggish. attempt to cycle failed. The unit slips. Can’t bail ice completely. Replacing IM. ; ordrng 1 WPW10300024 (icemaker), The IM ending in 00024 not correct IM. used w10882923Replaced failed IM, 7nit cycled and filled. All ops normal. ; used 1 W10882923 (ICEMAKER)
Near Madera, CA 93638
Irvin
Job Details:
09/06/2018
whirlpool washer Customer reports the washer never completes cycles. Has to cancel cycle then finish with drain/ spin or rinse/spin. One error codes. Long fill. Found the unit was not completing drain due to sediment, replaced pump W10919003 (Pump). Suspension weak in left rear replaced suspension W10780045 (SUSPENSION). Calibrated unit passed. All ops normal.
Near Fresno, CA 93722
Irvin
Job Details:
09/06/2018
whirlpool washer WTW7500GC0
staining on clothes after cycle was completely checked error codes found one STUCK KEY, cleared codes. All ops normal. Talking to Customer found need instruct on loading. Customer was “horse shoeing” clothes. Customer instruct on loading. Customer understands how stain happen, midload. Customer will load as instructed. All ops normal.
Near Merced, CA 95341
Douglas
Job Details:
09/06/2018
maytag washer MVWX655DW1
Customer states unit not cleaning properly will not text sweat stains out of white clothing found customer was using four times the amount of soap needed for unit had customer just soap to proper amount customer to watch customer is not happy with unit performance advise customer on proper use and care; Job Completed.
Near Atwater, CA 95301
Douglas
Job Details:
09/06/2018
MAYTAG DRYER MEDX655DW1
Unit not drying clothes all the way on first cycle on running on time dry check temperatures at exhaust found temps are getting too low in between cycle need to order thermostat; ordrng 1 WP8318268 (thrmst-fix) Replace thermostat unit is heating properly; Job Completed.
Near Turlock, CA 95382
Douglas
Job Details:
09/06/2018
whirlpool microwave YWMH76719CS0
Unit has bad door monitor switch removed and replaced switch unit is working properly; used 1 W10727360 (MICROSWITCH)
Near Livingston, CA 95334
Douglas
Job Details:
09/06/2018
maytag dryer MVWX655DW1
Unit had long drain and long fill codes. Found valve not to be working. Drain pump not moving water efficiently. Gearcase is leaking oil. Control wouldn’t run diagnostics ; ordrng 1 W10721967 (drive pulley) and 1 W10876600 (drain pump) and 1 W11035751 (gearcase) and 1 W11116592 (cntrl-elec) and 1 W11127357 (housing), Found unit to have a bad drive pulley removed and replaced pulley unit is now working properly; Job Completed.
Near Chowchilla, CA 93610
Douglas
Job Details:
09/06/2018
hot point washer HTW200ASKWW
Found drain pump connection was bad from factory remove pump replace with new pump unit is draining properly unit is working properly; Used 1 WH23X24178 (DRAIN PUMP)
Near Patterson, CA 95363
Cruz
Job Details:
09/06/2018
MAYTAG DRYER MVWX500XW2
Inspected and tested unit. Found wash basket to be stuck, ck found codes and found F5E7 shifter fault code, unit will fill drain and agitate, ordering parts cntrl elec, and actuator for unit. ; ordrng 1 W10480127 (cntrl-elec) and 1 WPW10006355 (actuator), Installed new parts (actuator, cntrl elec) into unit. I then calibrated and test unit in a diagnostic test mode it completed wash drain spin lock and unlocked, cx for codes found none, i found a secondary issue gearcase making loud noise during spin cycle, found water leaking at gearcase. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase), Installed new parts(gearcase, cam) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes none as well no leaks. Job complete.
Near Patterson, CA 95363
Cruz
Job Details:
09/06/2018
Near Gustine, CA 95322
Cruz
Job Details:
09/06/2018
WHIRLPOOL DISHWASHER KUDK03FTSS2
Unit is OOW. Customer said that they are going to replace unit, customer paid for service call only
Near Gustine, CA 95322
Cruz
Job Details:
09/06/2018
amana washer NTW4516FW2
Units basket wouldn’t move. Gearcase is ceased. Unit need gearcase and cam; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEARCASE ) and 1 WP389140 (drive block) Installed new parts ( gearcase, actuator, cam, drive block) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlock, ck for codes found none as well no leaks, Job complete.
Near Stevinson, CA 95374
Cruz
Job Details:
09/06/2018
whirlpool range WFE770H0FZ1
Switch shorted out. Element is also shorted; ordrng 1 W10911303 (switch-inf) and 1 WP8273994 (elmnt-surf), right rear burner not working, I then installed new pre I’d parts (switch, element surf) into unit, tested all burners and found them to be working as designed, cx ok repair.
We serviced a
WHIRLPOOL REFRIGERATOR WRS537SIAM00 Found low water flow to ice maker, Found fill tube freezering,Added tie wrap as per service pointer # W10639073, to ice maker fill tube. Found freezer temps set to -4 degrees, Adjusted temps on freezer to o degrees. , ordered water valve tube heater for
Model 8/22/18 10:26: BL there 8/22 WED, 8:39 to 10:21, Installed water line & water valve, found water lines fittings leaking, ordered water line for unit.
Near Manteca, CA 95336
William
Job Details:
09/06/2018
9/5/18 15:14: BL there 9/5 WED, 14:31 to 15:12, Installed water line, ice maker tested ok, adjusted temp to higher setting, added screw to kick plate, adjusted right door height, checked for leaks, tested ok; Job Completed
Near Riverbank, CA 95367
William
Job Details:
09/06/2018
whirlpool washer GSQ9631LL0
Disassembled unit, found transmission locked, gave estimate for new tranny replacement, customer declined estimate
Near Oakdale, CA 95361
William
Job Details:
09/06/2018
whirlpool refrigerator WRF767SDEM01
Found unit shut down, lights only not cooling at all. Reset breakers to unit, ran diagnostic checks in manual mode, checked all functions, tested okay.
Near Moreno Valley, CA 92551
Kevin
Job Details:
09/06/2018
WHIRLPOOL MICROWAVE UMV1160CW0
Turntable motor caught fire. Fire damaged turntable driver. I removed and replaced turntable motor and painted driver hole with fresh porcelain paint just in case. Need to order new driver. ; ordrng 1 W10337248 (driver,turntable) Removed and replaced turntable driver. Tested unit. All tests good.
Near Riverside, CA 92508
Kevin
Job Details:
09/06/2018
whirlpool washer WTW5000DW1
Unit not spinning. I found stripped out basket hub causing the issue. Washplate is seized on and will need to be broken off. Unit needs washplate and hub. Ordering parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate), Removed and replaced hub and washplate. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details:
09/06/2018
whirlpool dishwasher WDT730PAHZ0
Unit not draining. I tested unit and found that the unit is draining good. Garbage disposal has plug still in it causing dishwasher not to be able to drain. Instruct customer to remove plug from garbage disposal. Unit tests good
Near Upland, CA 91786
Tyler
Job Details:
09/06/2018
whirlpool freezer WRT541SZDW00
unit is frosting up again. Whirlpool has been out 6 times and they told her they would exchange if it happened again. She wants to have whirlpool come out to exchange it.; Job complete.
Near Claremont, CA 91711
Tyler
Job Details:
09/06/2018
WHIRLPOOL OVEN WOD51EC0AB05
Customer states temps are way off in both ovens. Ordering console not in stock.; ordrng 1 W10864155 (panl-cntrl), Removed and replaced console tested all works good at this time.; Job Complete.
Near La Verne, CA 91750
Tyler
Job Details:
09/06/2018
kitchenaid refrigerator KRFF707ESS01
Unit evaporator is frozen over. Ordering evaporator harness not in stock.; ordrng 1 W11033168 (harns-wire), Removed and replaced evaporator harness tested all works good at this time.