Near Los Angeles, CA 91343
Michael
Job Details:
09/07/2018
WHIRLPOOL WASHER WFW92HEFC0
Customer states unit is still not putting detergent into wash cycle.No codes stored in controlVerified w/ techline dispense system is functioning as intended with no issues. Sr# 7722885333Instructed not to proceed with any further testing of unit as entire dispenser system has been replaced and is operating as intended.Showed customer use and care guide which shows optional single use detergent tray. Unit ops as intended with no issues job complete.
Near Santa Clarita, CA 91351
Michael
Job Details:
09/07/2018
kitchenaid refrigerator KRMF706ESS01
Took pictures. Refer to rich for notesNeed to call safety on Monday Found Orange/ Black pin 4 wire at top of door wire harness shorted to ground. Needs new door, unit will not run with harness disconnected... Door is an expart. Customer wants unit exchanged due to safety issue... Door is 4-8 weeks out.Found Orange/ Black pin 4 wire at top of door wire harness shorted to ground. Needs new door, unit will not run with harness disconnected... Door is an expart. Customer wants unit exchanged due to safety issue... Door is 4-8 weeks out. Documenting w/ whirlpool, Door has been expedited and should arrive Tuesday afternoon to ARS shop per wpool rep. Removed door, transferred all components over to new door. Installed new door. Rebooted unit power supply. Unit dispenses water and ice with no issues. Seal is god unit ops as intended job complete;
Near Lancaster, CA 93535
Patrick
Job Details:
09/07/2018
WHIRLPOOL FREEZER WRF555SDFZ02
Found the unit leaking into the ice bucket from the ice maker. The fill cup of ice maker is full of ice and would need a new valve. Slowly leaking into the cup. ; ordrng 1 WPW10312696 (water inlet valve) Removed and replaced part. Tested unit all ops checked good ; Job Completed
Near Palmdale, CA 93552
Patrick
Job Details:
09/07/2018
frigidaire refrigerator LFSS2612TE
Found customer having issues with no water pressure and little ice cubes. Checked pressure to water at house and it’s good. Found valve not energizing but getting power. Needs new valve. Removed and replaced and found defective filter too. Customer to replace
Near Lancaster, CA 93535
Patrick
Job Details:
09/07/2018
maytag dishwasher MDB4949SDZ0
Customer having leaking issues, leaked from the bottoms. Unit wasn’t running. I could hear water running when I went to take kick plate off. Found the water line leaking a bunch of water. Tightened and it still leaked. Turned water off. Water line will need to be changed by plumber. Uninstalled and reinstalled unit to see if it pushed back more for the customer cause it sticks out but it won’t push back. Unit working as designed. TOLD CUSTOMER TO LEAVE WATER OFF TILL PLUMBER COMES
Near Ridgecrest, CA 93555
Patrick
Job Details:
09/07/2018
whirlpool refrigerator WRS973CIDM00
Found the customer having issues with the unit shutting itself off and completely loss of cooling. After unplugged and plugged back in it works. Needs new controls. Concerned of ice ops. Normal ops. Dropped freezer temp to allow water to freeze faster. Removed and replaced parts W10917708 (condmotor) WPW10743957 (CNTRL-ELEC) tested unit. All ops checked good ; Job Completed
Near Ridgecrest, CA 93555
Patrick
Job Details:
09/07/2018
whirlpool refrigerator WRF993FIFM00
no more recommended repairs. Customer to call customer service
Near Burbank, CA 91506
Raymond
Job Details:
09/07/2018
JENNAIR OVEN JJW2827DS01
Upon arrival cx complaint was unit smelled like something burning. Inspected and found some sort of short, needed to uninstall unit, wheel on my oven dolly broke, needed to reschedule for dolly repair. Natalie SR7722763024. Ordering all parts listed per WP safety. ; ordrng 1 W10546519 (element) and 1 W10575307 (harns-wire) and 1 W10667013 (harns-wire) and 1 W10804429 (elmnt-brol) and 1 W10860984 (motor-fan)Replaced harness, elements and fan motor. Tested unit. Unit has F9 E0 code. Contacted Austin SR 7722887685 and ran through troubleshooting, found L1 feeding back to L2 but no 240v from home. Cx needs electrician. Unit operating as designed.
Near Los Angeles, CA 91607
Raymond
Job Details:
09/07/2018
MAYTAG WASHER MLG2000AWW
Upon arrival unit was unit leaving water at end of cycle. Inspected and found drain pump pumping water and unit spinning. Did not find any faults with unit. Discussed off balance loads, and light or heavy loads with customer. Unit functions as designed at time of service.
Near Santa Clarita, CA 91351
Billy J.
Job Details:
09/07/2018
whirlpool dishwasher MDB4949SDZ0
Upon arrival customer stated unit not draing found unit had clogged air gap cleared retested job complete
Near Santa Clarita, CA 91355
Billy J.
Job Details:
09/07/2018
whirlpool refrigerator WRF535SMBM00
Upon arrival customer stated he bought unit open box complete no cool as soon as they plugged in unit drier is completely cold most likely from a restriction or leak in system unit needs sealed system tech no frost pattern all fans running and compressor running also needs 1/4 water line coupler for back of unit this unit was purchased open box original purchase date 3-18-17 registered witch puts unit out of warranty customer showed me receipt for 8-31-18 referred customer to whirlpool
Near Los Angeles, CA 91344
Billy J.
Job Details:
09/07/2018
whirlpool refrigerator KRSC503ESS01
Upon arrival customer states unit makes a zzzz noise that is really loud every few days very intermittent and can last all day customer stated unit has not made noise all day tested all functions and fans operating as desighned job complete customer stated she will call back when unit makes noise again temps all where they need to be; Job Complete
Near Santa Clarita, CA 91350
Billy J.
Job Details:
09/07/2018
KITCHENAID REFRIGERATOR KRFC302ESS00
Upon arrival customer stated gasket was ripped on right hand door removed and replaced W10443241 (GASKET-FIP) applied heat gun and resealed retested job complete
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details:
09/07/2018
WHIRLPOOL WASHER WFW85HEFW
Customer states washer was flashing codes. Stated her daughter came and followed the manual and figured it out but she still wants to check on it. Ran diagnostics found no error codes ran test cycle. All functions are normal.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details:
09/07/2018
whirlpool refrigerator WRF540CWBM01
Customer states ice maker worked for two weeks then stopped. Ordering fill valve and ice maker. When parts come in call customer for scheduling customer states they will be out of town. ; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve) Removed and replaced the inlet valve. Ice maker cycled and fill as designed. Cx approves of repair at this time. No dents dings or scratches caused by tech
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
09/07/2018
amana washer NTW4516FW2
customer states washer is doing the same thing. Ran diagnostics only error code received was long fill. Inspected drain hose installation and water lines. Ran water valve test and found low pressure coming from cold valve. Removed hose from unit saw no obstruction. Put hose into tub turned on water still weak pressure. Informed cox she would need a plumber to come out and take a look that it’s a plumbing problem not the unit cox became irate telling me there is nothing wrong with her home and she believes it’s the washer I explained to cox that it’s a pressure issue
Near Bakersfield, CA 93309
Dane
Job Details:
09/07/2018
KITCHENAID ICEMAKER KUIX505ESS2
Upon arrival customer stated her ice maker is not making ice and that her unit is making a loud metallic grinding sound so they turned unit off. Turned unit on and compressor will not turn on. Unit has bad compressor. ; ordrng 1 W10823815 (compressor),Removed and replaced compressor and recharged and tested unit. Unit is normal now; Job Completed.
Near Bakersfield, CA 93309
Dane
Job Details:
09/07/2018
KITCHENAID DISHWASHER KECC568RPB04
Upon arrival the center burner would not light. And install cooktop and remove the glass over burners and found center brother did not have Continuity. Located short and center burner. Unit needs new burner; ordrng 1 WP8285849 (elmnt-surf), Removed and replaced element and tested unit. Unit functions normal now
Near Taft, CA 93268
Dane
Job Details:
09/07/2018
whirlpool refrigerator WRX735SDBH01
On arrival the unit was not making ice and it was leaking from the top of the refrigerator. Found icemaker motor faulty. Found filter housing leaking. Unit needs a new icemaker and new filter housing; ordrng 1 W10753488 (reservoir), Removed and replaced water reservoir tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details:
09/07/2018
KITCHENAID REFRIGERATOR KBFS20EVMS3
Upon arrival of the refrig apartment was not cooling. Found evaporator fan motor not turning. Removed and replaced fan motor and tested unit. Unit functions normal now. Used W11024089 (Motor Evap)
Near Bakersfield, CA 93306
Dane
Job Details:
09/07/2018
amana range AGR3300XDW0
Pilot would not stay on because of oxidation on tip of pilot tube. Filed off oxidation and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93306
Dane
Job Details:
09/07/2018
WHIRLPOOL DISHWASHER WDF520PADM
Upon arrival of the unit was not draining. Found poor connection at drain pump causing train to not activate. Secured connection at drain pump and tested unit. Unit functions normal now; Job Complete
Near Avila Beach, CA 93424
George
Job Details:
09/07/2018
KITCHENAID REFRIGERATOR KFXL25RYMS2
Found refrigerator ice maker off turn back on ran thrue harvest ok fill water ok check out ok complete. No dents or dings cause by tech
Near Los Angeles, CA 91335
Kenneth
Job Details:
09/07/2018
WHIRLPOOL WASHER WFW92HEFW0
Found unit not spinning clothes dry due to unit readin off balance load when load is not off balanced. Ordering new ACU. Rescheduled customer for Wednesday 8-29-18; ordrng 1 W11201293 (CONTROL),Installed control and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Around unit caused by technician.
Near Los Angeles, CA 91316
Kenneth
Job Details:
09/07/2018
whirlpool refrigerator WRF560SEYM05
Found unit not making ice. Cycled ice maker and found ice maker leaking. Replaced ice maker with truck stock and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; used 1 4317943 (ICEMAKER)
Near Los Angeles, CA 91356
Kenneth
Job Details:
09/07/2018
maytag washer MVWC565FW0
Upon arrival customer informed me that unit was leaking water through standpipe. Tested unit and filled unit full of water and found no leak. Drained unit out and found no leak. Informed customer that stand pipe will need to be cleared out by plumber to prevent further leaking. ; Job Completed.
Near Los Angeles, CA 91607
Kenneth
Job Details:
09/07/2018
KITCHENAID REFRIGERATOR KRFF302ESS01
Found ice build due to lack of defrost. Not properly going through defrost cycle. Found faulty control board. Replaced main board WPW10317076 (CNTRL-ELEC) and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician ; Job Completed.
Near Tulare, CA 93274
Enrique
Job Details:
09/07/2018
WHIRLPOOL WASHER WFW97HEXL2
unit will not operate . F6e1 = miscommunication error between Mcu and central electric . Replaced the mcu WPW10374126 (CNTRL-ELEC) , ran wash test . All functions checked normal . No leaks
Near Visalia, CA 93291
Enrique
Job Details:
09/07/2018
WHIRLPOOL REFRIGERATOR WRB322DMBW00
Replaced the ice maker W10884390 (ICEMAKER) . Shorted module . Ice maker filled/cycled . All functions checked normal at time of service . No leaks
Near Hanford, CA 93230
Enrique
Job Details:
09/07/2018
WHIRLPOOL DISHWASHER WDF320PADS3
not drying dishes , no steam at end of wash cycle . I diagnosed the unit , ran calibration test . The heater element not turning on . Control not providing voltage to the heater element . I will need to replace central electric and heater.; ordrng 1 W10518394 (heater) and 1 W10906425 (control electric), Replaced the central electric and heater . All functions checked normal
Near Tulare, CA 93274
Enrique
Job Details:
09/07/2018
WHIRLPOOL WASHER MVWB835DC3
unit not filling with water ( not starting the wash cycle ) . In diagnostics , found f8e1 = long fill . The customer installed burst protect hoses , not allowing water into the machine . I installed the old hoses ran a rinse/drain/spin cycle . All functions checked normal . No mechanical issues . No leaks . Customer needed instructions.
Near Tulare, CA 93274
Enrique
Job Details:
09/07/2018
WHIRLPOOL WASHER MVWB765FW2
unit leaking . I found the washer is leaking from the internal drain hose . ; ordrng 1 W11035296 (hose), Replaced the drain hose assembly . Performed calibration , ran a drain/spin cycle test . All functions checked normal at time of service . No leaks
Near Tulare, CA 93274
Enrique
Job Details:
09/07/2018
AMANA WASHER NTW4516FW2
unit not powering on . I found the control was shorted . Installed new central electric W11170317 (cntrl). Performed calibration , ran a quick wash cycle test . No leaks .
Near Arroyo Grande, CA 93420
James
Job Details:
09/07/2018
WHIRLPOOL RANGE WFG525S0HW0
Replaced igniter and dis board. Unit ignited and burned as intended. No dents, dings, or blemishes on or around unit caused by tech
Near Santa Maria, CA 93455
James
Job Details:
09/07/2018
WHIRLPOOL REFRIGERATOR WRF535SWHV00
Found unit with frost in freezer section. Found gap in door gasket allowing warm air to enter and condensate in freezer. Defrosted freezer with steamer and heated gasket to seal door shut. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details:
09/07/2018
whirlpool washer WTW5000DW1
Washer pts sticking even after new button was installed. Applied grease to button and tested unit. Button still sticking Registered with Techline and was told it was user error and customer should not use fabric softner liquid in this model and not to use downy ball due to washplate. Customer directed to use dryer sheets instead of liquid softener. Unit ipassed all tests and is working as intended otherwise.
Near Sanger, CA 93657
Timothy
Job Details:
09/07/2018
FRIGIDAIRE RANGE FFGF3053LS
Inspected unit and found the bake igniter broken. Replaced with pre ID part. Tested unit unit operating normally
Near Sanger, CA 93657
Timothy
Job Details:
09/07/2018
whirlpool refrigerator WRX988SIBM
FC door not closing correctly . The top does not seal easily. Unit needs new rails.Instructed the customer to make sure the freezer door closes to ensure unit can cool normally unit parts are replaced.; ordrng 1 W10625067 (bracket LH) and 1 W10625068 (bracket RH), Installed brackets. Cleared the evaporator drain tube in the unit compartment. Ensured evaporators drain properly.
Near Reedley, CA 93654
Timothy
Job Details:
09/07/2018
WHIRLPOOL WASHER WTW8500BC0
Unit makes a squeaky noise during wash. Replaced hub and wash-plate. Tested unit. Some noise is still present from the motor. Found a loose rotor fastener. Applied tread-lock to the fastener and reset. Tested unit. Unit operating as designed. No leaks noted.
Near Dinuba, CA 93618
Timothy
Job Details:
09/07/2018
maytag washer MVWB765FW
Inspected unit and found a thin sheet caught between the auger and wash basket. Removed auger and msheet. Inspected basket for damage. Noted an area that was a little rough and had a curl of plastic coming from it. Razed this area to prevent any further snags. Replaced the auger W11161960 (agitator) because of deformities either there before or caused by the sheet being stuck under it. Ran a service test and found the unit operating as designed. No leaks noted.; Job Complete
Near Clovis, CA 93619
Ian
Job Details:
09/07/2018
whirlpool refrigerator WRS325FDAW04
i found unit has faulty ADC board. Installed fresh food light bar in hopes to improve illumination quality in meantime. No change. Need ADC board for repair.; ordrng 1 W10366605 (refer control board)Install the control board, and there was a noticeable difference, but freezer lights were still dim. Installed freezer lights, and both lights resumed full brightness. Unit now test good.; Job Complete
Near Fresno, CA 93722
Ian
Job Details:
09/07/2018
WIHRLPOOL REFRIGERATOR ED2SHAXMB10
Tech found freezer door switch frozen and stuck. Freed freezer door switch and light now tests good. Icemaker motor is seized. Need to order ice maker for repair.; ordrng 1 WPW10190961 (icemaker) , Installed icemaker. Unit now tests good.
Near Fresno, CA 93725
Ian
Job Details:
09/07/2018
maytag washer MVWB765FW0
Tech foun f0e5 unbalanced load, and f2e1 stuck key error. Unit passes key function tests, but fails automatic test during drain cycle do to blown drain pump W10876600 (PUMP-WATER) . Replaced drain pump from provided stock. Unit now tests good
Near Fresno, CA 93737
Ian
Job Details:
09/07/2018
frigidaire dryer FFSE5115PW0
Tech found unit has good heat and airflow. No new error codes. Found the sensor bars coated in grime from fabric softener sheets. This will interfere with sensor accuracy. Removed grime to help automatic dry function performance. Tech noticed that on all cycles in question, energy saver function and wrinkle release function are enabled. Advised customer that both of these functions may increase the likelihood that clothes are left moist. ; Job Cmpltd
Near Clovis, CA 93619
Ethan Shrum
Job Details:
09/07/2018
FRIGIDAIRE REFRIGERATOR LGHT2137NF4
Upon riving at a customers home customer stated that the unit was not making ice tried to cycle icemaker ice maker would cycle but will not dispense any water into molds unit needs icemaker Replaced ice maker tested unit unit checks good job complete; Job Complete
Near Fresno, CA 93720
Ethan Shrum
Job Details:
09/07/2018
KITCHENAID MICROWAVE KEMS378SWH05
Upon arriving to the customers home customer stated that the universe still doing the same thing and she wanted to get unit replaced found convect fan motor to be bad part that was sent was incorrect needing to order correct part; ordrng 1 4375418 (fan) and 1 W10909479 (support) and 1 W10920268 (mtr-convct) upon arriving to the customers home the retaining clip that got sent from parts distributor is not working meeting is to contact parts distributor on or about fix of unit; Part will not work needing to contact parts distributor; Job Cmpltd
Near Fresno, CA 93727
Ethan Shrum
Job Details:
09/07/2018
frigidaire refrigerator FFTR2021TW1
Upon riving get a customers home customer stated that the unit was not cooling properly found evaporator fan motor to be bad needing to order and replace a job needs more work; ordrng 1 242077702 (motor), Job complete
Near Prather, CA 93651
Ethan Shrum
Job Details:
09/07/2018
MAYTAG DRYER MGD9700SB0
Find arriving to the customers home customer said unit was making the noise pool cover off fan blower found women’s pantyhose and dollar bills remove tested job complete; Job Complete
Near Auberry, CA 93602
Ethan Shrum
Job Details:
09/07/2018
WHIRLPOOL FREEZER
I’m arriving to the customers home customer stated that you had ice in the bottom freezer found two drain needed to be replaced replaced to bring tested unit unit checks good job complete
Near Fresno, CA 93727
Chris
Job Details:
09/07/2018
MAYTAG DRYER MED3500FW0
Customers issue was hearing a rattling noise every time dryer would run. Upon arrival I found the dryer was at a level somehow so I corrected that issue by adjusting the legs underneath. also I found the clamp holding the dryer hose on was creating a Tapping metal to metal sound. I went ahead and cut off the excess Material from the clamp and that issue is now corrected. Tested dryer all functions test normal and noises gone away. Job Completed
Near Fresno, CA 93727
Chris
Job Details:
09/07/2018
whirlpool dryer WED4815EW1
Upon arrival found dryer not turning on. Remove the back panel to access fuse and switches. With my meter I found thermal fuse was bad replaced it powered up unit all functions tested good. Job complete; used 1 WP3392519 (THERMAL FUSE)
Near Fresno, CA 93705
Chris
Job Details:
09/07/2018
MAYTAG REFRIGERATOR MFI2665XEW3
Found icemaker bail arm Out a position. Also saw a lot of frost and ice build up around freezer door. First I corrected issue with ice maker it is now functioning properly.And as far as the issue with the freezer I found door not to be sealing properly due to ice build up. Removed all ice build up make sure door seals properly now. All other functions tested good. Job complete.
Near Fresno, CA 93710
Chris
Job Details:
09/07/2018
whirlpool refrigerator WRT111SFDM02
On today’s visit found in the Freezer compartment the bottom liner has started to split and expand due to moisture getting in between the liner in the cabinet. Customer is having issues with freezer icing up also. Informed customer there is a liner repair kit part # 8201700. Customer feels like this should be replaced not patched so I called tech line And spoke to Scott and got a SR# 7722890272. Refrigerator is out of warranty and is also inside an RV I collected 115 for diagnostics. Customer is going to try to call Whirlpool customer care with this SR number to try to get a replacement or something. I didn’t order any parts due to his decision. I did put refrigerator in the defrost so ice buildup wewould go away. This is a temporary fix but job is completed
Near Fresno, CA 93710
Chris
Job Details:
09/07/2018
whirlpool refrigerator WRF560SEYM05
Customers issue was water was dripping out of the bottom of the freezer. Upon arrival I found drain pan was completely iced up causing water to overflow and freeze on the bottom of the freezer. I Removed all built-up ice and then remove the back panel to coil. Melted All ice in drain pan and also in drain tube. Also found thermistor to be bad in freezer compartment So I replaced it. Powered refrigerator back on all functions tested good. Job completed. WPW10279866 (VALVE-INLT) W11087463 (damper) WPW10238100 (VALVE-INLT) WPW10383615 (THERMISTOR)
Near Fresno, CA 93710
Chris
Job Details:
09/07/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM14
refrigerator Compartment is not cooling.Upon arrival I enter diagnostics tried toggling on evap fan motor and also motor dampener. Did not open or turn on. Also in diagnostics test I was getting a lot of false readings door being open when it’s not. thermistors shorted And also user interface telling me compressors running when I’m Behind the fridge Feeling compressor and it is physically is not running . Multiple issues going on ordering parts listed in parts come in will return and install; ordrng 1 W10854027 (cntrl-elec) and 1 W10865431 (motor-evap) and 1 W10865869 (cntrl-elec) and 1 W10873801 (start-dev) and 1 WPW10479155 (control)
Near Fresno, CA 93705
Irvin
Job Details:
09/07/2018
kitchenaid oven KOSC504ESS00
Unit is not showing display or operating. The ovens control thermostat failed. Needs replacement ; ordrng 1 W11025102 (fuse-thrml), Removed power. Installed replacedment component. Completed assembly. Powered and test, passed. Unit is operating.
Near Fresno, CA 93711
Irvin
Job Details:
09/07/2018
whirlpool refrigerator WRF535SWHZ00
The ice maker previously installed is bad out the box. The component only cycles will not fill, bypassed fill valve opened. The ice maker is defective. ; ordrng 1 W10793298 (icemaker) Replaced defective IM. Completed the install of replacement IM. WHEN POWERED IM cycled and filled. All ops normal.
Near Fresno, CA 93722
Irvin
Job Details:
09/07/2018
WHIRLPOOL WASHER MVWX655DW1
Customer states the washer is hitting the sides of unit. found that unit has week suspension rod replaced suspension rods W11130362 (suspension) calibrated unit all functions normal; Job Completed.
Near Fresno, CA 93722
Irvin
Job Details:
09/07/2018
WHIRLPOOL WASHER MVWX655DW0
The unit has a bad wash plate, and hub. Unit operates, except the wash plate. ; ordrng 1 W10902814 (washplate) Removed worn wash plate. Installed replacement. Ran calibration, passed. All operations normal.
Near Fresno, CA 93723
Irvin
Job Details:
09/07/2018
whirlpool refrigerator WRX735SDHZ00
had frost build up on the food in the FREZER section. Removed rear FREZER panel, found ice clump around thermostat. Fan motor is dragging. Replaced evap motor assembly. Installed new control board, insure all components operate properly. Powered unit, cycled on all ops normal. ; Job complete. Used W11043763 (CNTRL) W11092533 (Start Relay) W11092533 (Start Relay)
Near Madera, CA 93638
Irvin
Job Details:
09/07/2018
ge washer GTW330ASK3WW
Customer says the unit is not spinning clothes out. Checked the units error codes found failed lock code. Test lock failed. Replaced lock assembly. Test lock after replacement,passed all ops normal. ; used 1 WH01X27954 (LOCK)
Near Bass Lake, CA 93604
Douglas
Job Details:
09/07/2018
FRIGIDAIRE REFRIGERATOR FFSS2315TS0
Unit has bad auger motor Removed and replaced auger motor unit working properly; Job Complete
Near Oakhurst, CA 93644
Douglas
Job Details:
09/07/2018
whirlpool cooktop G7CE3635XB01
Keep warm element not heating found switch and element to of shorted out removed and replaced WPW10245539 (ELMNT-SURF) W11106342 (switch) unit is working properly; Job Complete
Near Merced, CA 95341
Douglas
Job Details:
09/07/2018
maytag dryer MGDX655DW2
Found unit to have bad wheels removed and replaced with dryer repair kit 4392067 (DRYER REPAIR KIT) unit is now working properly; Job Completed.
Near Merced, CA 95341
Douglas
Job Details:
09/07/2018
maytag washer MVWX655DW1
Unit shaking found unit was off level. leveled unit unit is working properly. Also advise customer on proper use and care; Job Completed.
Near Delhi, CA 95315
Douglas
Job Details:
09/07/2018
whirlpool refrigerator WFG320M0BS3
Found unit to have broken door when unboxing unit removed and replaced all parts unit is working properly; Job Complete. WPW10481433 (NAMEPLATE) WPW10535767 (GLASS-DOOR) W10894054 (handle)
Near Delhi, CA 95315
Douglas
Job Details:
09/07/2018
whirlpool refrigerator WRS571CIHZ01
Unit freezing in fresh food found thermistor is not reading temperature properly need to replace ; ordrng 1 W10316760 (thermistor), Removed and replaced thermistor unit cooling; Job Completed.
Near Chowchilla, CA 93610
Douglas
Job Details:
09/07/2018
WHIRLPOOL WASHER CAE2743BQ0
Unit making grinding noise found pulley to have worn out underneath causing it to wobble and contact belt protector causing noise need to order parts; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) Install drive pulley and belt unit is working properly; Job Completed.
Near Chowchilla, CA 93610
Douglas
Job Details:
09/07/2018
whirlpool refrigerator KSSC42QMS01
Unit is not cooling properly remove back panel found unit to have filter dryer restriction need to replace filter dryer also Unit has a bad door gasket gasket is torn. Will be using filter dryer from stock; ordrng 1 WP2266902 (gasket-fip), replaced door gasket and removed and replaced filter dryer pulled good vac to -30 microns Charged system with r134 unit is cooling down properly ; used 1 WPW10143759 (DRIER ASSY)
Near Madera, CA 93636
Douglas
Job Details:
09/07/2018
whirlpool refrigerator WRF767SDEM01
Found thermistor needed to be moved to updated location per service pointer relocate thermistor tested thermisters both are in range unit is now cooling properly.
Near Modesto, CA 95351
William
Job Details:
09/07/2018
whirlpool washer MHW5500FW1
Instructed CX that damage to cabinet on unit is not repairable under warranty and cabinet dent lis large enough to cause functional problem in spin cycle. Drain hose assy needs to be replaced. Cx declined to have unit repaired
Near Oakdale, CA 95361
William
Job Details:
09/07/2018
whirlpool washer WFW8740DW1
Found F3E1 code. Checked pressure sensor connection. Performed test #7. Checked hose to WL switch for leaks & kinks, tested ok. replaced ACU brd, ran self diagnostics, unit operating as designed; Job Complete
Near Modesto, CA 95356
William
Job Details:
09/07/2018
maytag washer MVWB835DW3
Found water valve not letting cold water flow, replaced water valve assembly, ran self diagnostics, unit operating as designed; Job Complete. Used a W11165546 (Valve)
Near Manteca, CA 95336
William
Job Details:
09/07/2018
WHIRLPOOL WASHER WFW85HEFC1
Instructed customer on installation instructions, Remove transport shipping bolts ran self diagnostics , test OK, leveled unit.; Job Completed.
Near Lathrop, CA 95330
William
Job Details:
09/07/2018
whirlpool icemaker WRS588FIHV00
Found harvest cycle not completing, Replaced ice maker W10873791 (ICEMAKER), reset power to fridge, harvest cycle tested ok; Job Complete
Near Moreno Valley, CA 92557
Kevin
Job Details:
09/07/2018
ikea dishwasher IUD8500BX0
Customer said units control panel was non responsive. I put unit into diagnostic cycle and found codes for user interface communication issues. Failed interface assy. Ordering part. ; ordrng 1 W11105144 (panel-cntl), Removed and replaced user interface. Tested unit. All tests good. ; Job Completed
Near Moreno Valley, CA 92553
Kevin
Job Details:
09/07/2018
whirlpool refrigerator WRT318FMDB00
Unit did not go into defrost. I tested bi metal and found it open when covered in ice. Needs bi metal. Ordering bi metal. Customer will defrost unit prior to appt. ; ordrng 1 WPW10392132 (bimetl-def), Unit did not go into defrost. I tested bi metal and found it open when covered in ice. Needs bi metal. Removed and replaced bi metal. Tested unit. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details:
09/07/2018
whirlpool refrigerator WRS588FIHV00
Found ice maker stuck mid harvest and the arm had broke off. I removed and replaced ice maker so I can test unit. While testing I found broken wires at base of door causing no ice condition. Need to order FC door. 2 job count on return, 1hr. ; ordrng 1 LW11038917 (DOOR FIP ), Removed and replaced FC door. Tested ice maker. All tests good.
Near Riverside, CA 92504
Kevin
Job Details:
09/07/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM13
http://adminlocal.fluid.srefrigerator leaking , found icemaker valve opening while water is dispensed,removed and replaced fill valve assy. Tested unit. All tests good. Used WPW10341329 (water valve assy)
Near Riverside, CA 92505
Kevin
Job Details:
09/07/2018
AMANA DRYER NGD4655EW1
found unit not heating. No voltage to ignitor. Found open thermal fuse causing issue. Removed and replaced thermal fuse WP3392519 (fuse-thrml) and advised customer to clean venting to prevent fuse from popping again. All tests good.
Near Riverside, CA 92509
Kevin
Job Details:
09/07/2018
KITCHENAID REFRIGERATOR KRSC503ESS01
Found ice maker leaking. I removed ice maker and found damaged ice tray causing ice maker to leak. Removed and replaced ice maker. All tests good. Used a W10873791 (icemaker)
Near Yucaipa, CA 92399
Daniel P.
Job Details:
09/07/2018
whirlpool refrigerator WRX988S1BM03
Customer states poor icemaker production, ran diagnostics found no error codes , ice bin empty , ice in icemaker mold , ran ice box fan motor test , found very poor airflow , needs fan motor will order .; ordrng 1 W10846539 (evaporator fan blade), replaced ice box fan motor tested checks ok call completed.
Near Yucaipa, CA 92399
Daniel P.
Job Details:
09/07/2018
whirlpool washer WFW8540FW1
Customer states washer not completing cycles found f3e1 error , checked for proper fill , found cold water not coming in found pinched fill hose , hose not long enough causing hose to pinch and pull on plumbing, also found pedestal not mounted properly washer hanging off not bolted on instructed customer to get longer hoses and install washer to pedestal correctly as per installation instructions.
Near Highland, CA 92346
Daniel P.
Job Details:
09/07/2018
whirlpool washer WTW5000DW0
Customer states washing machine not draining, found defective pump motor WPW10581874 (pump-water), installed new pump assembly tested and recalibrated all OK call completed
Near San Bernardino, CA 92405
Daniel P.
Job Details:
09/07/2018
amana washer NTW465EW0
Customer states washer not spinning , found f7e1 in diagnostics, checked drive system , found loose pulley nut , causing code , added loctite tightened , recalibrated and tested all ok call completed
Near Rialto, CA 92376
Daniel P.
Job Details:
09/07/2018
whirlpool freezer WZC3115DW00
Customer states unit not working , found door lock jamming up causing handle to break needs lock , key and handle ; ordrng 1 W10664016 (lock-door) and 1 W10711162 (cover) and 1 W10838052 (key-door) and 1 W10852738 (handle) installed new lock ,cover , handle and keys tested checks ok.
Near Rialto, CA 92376
Daniel P.
Job Details:
09/06/2018
MAYTAG DRYER MGDX655DW2
dryer taking too long to dry , found exterior vent door stucco’d closed , instructed customer to have vent fixed call completed
Near Claremont, CA 91711
Tyler
Job Details:
09/06/2018
maytag refrigerator MSC21C6MFZ00
refrigerator door is sitting a lot higher than freezer door. Found door was set too high. Fixed and tested all works good at this time
Near Pomona, CA 91768
Tyler
Job Details:
09/06/2018
whirlpool washer WFW7590FW0
still giving error code. All parts have been changed. Called tech line for further assistance customer is using too much soap SR 7722876986.; Job Complete
Near Azusa, CA 91702
Tyler
Job Details:
09/06/2018
maytag refrigerator MFI2569VEM2
unit shut off for a day and a half and display was not showing but lights were on in the fridge. Then lights on display flashed and then unit came back on. Main control in user interface may be shorted out part number 67006294 but has been discontinued. Unit is unrepairable without that board
Near Glendora, CA 91740
Tyler
Job Details:
09/06/2018
WHIRLPOOL FREEZER WZF57R16FW01
unit shut off and now lights are all flashing in order. Called tech line told to order control box file number 7722818618. Model number does not come up only ending in 00 or 04. Need to know which board to order W11252453 (04) or W10812029 (00). . Removed and replaced control box. Tested all works good at this time
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
09/06/2018
MAYTAG WASHER MHW5500FC1
unit is not spinning out the clothes. Checked for error codes and cycle tested unit. No codes. Found customer is only washing small loads and unit is going off balance. Advised customer that unit needs large loads to be able to spin out the clothes properly. All works good at this time.; Job Completed
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
09/06/2018
WHIRLPOOL REFRIGERATOR WRT318FZDB02
unit is freezing stuff on the top shelf. Found customer has produce on the top shelf that is freezing. Instruct customer on how air cycles through fridge and produce needs to be in crisper drawers. Set temps all works good at this time.; Job Complete
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
09/06/2018
jennair icemaker JFC2089HPY
unit is not making ice and has a leak. Cycled ice maker found ice maker works. Found water off to unit. Turned water on and cycled found leak and fill tube. Fixed and tested all works good at this time.
Near La Puente, CA 91746
Stephen
Job Details:
09/06/2018
WHIRLPOOL WASHER WTW5000DW1
Ran diagnostics. Had f0e2 error code. Cleared error code.found gear case, wash plates splines stripped, worn basket hub, splutch. Replaced gear case, splutch, hub, wash plate. Main control has roach infestation. Not covered by service contract. Fills, agitates, drains, rinses,,& spins properly at this time. May need control. used parts W11035751 (Gearcase) W10721967 (CAM) W10752283 (WASHPLATE) W10528947 (HUB)
Near El Monte, CA 91732
Stephen
Job Details:
09/06/2018
maytag washer MVWX655DW1
Ran diagnostics. Had f0e5 error code. Cleared error code. Noisy in agitation, basket wobbling. Found worn splutch, basket hub. Replaced basket hub w10528947 (hub), splutch w10721967 (cam). Tested ok. Fills, agitates, drains, rinses,& spins properly. Picked up part locally. Complete.; Job Complete
Near Bradbury, CA 91008
Stephen
Job Details:
09/06/2018
kitchenaid refrigerator KRFC300ESS01
Unit was unplugged upon arrival. Making noise per customer. Found ice maker is leaking. Ned’s ice maker. Reschedule for noise diagnosis. Normal sound level at this time.; rqstng P&A on 1 W10884390 (icemaker), Cycled ice maker. Ice maker is harvesting properly. Found evaporator fan blade hitting ice. De iced fan area. Adjusted FC door. Unit is cool, making ice properly at this time. Complete.; Job Complete
Near La Puente, CA 91746
Stephen
Job Details:
09/06/2018
ADMIRAL DRYER AGD4475TQ1
Found open thermal fuse. Replaced thermal fuse WP3392519 (FUSE-THRML). Cleaned lint chute. Dryer is heating, tumbling properly. Complete.; Job Completed
Near Los Angeles, CA 90272
Isidore
Job Details:
09/06/2018
WHIRLPOOL DISHWASHER MDB6650AWW
Found upper dish rack rusted NLA, handle broken. Installed new latch handle test dishwasher operation ok at this time
Near Los Angeles, CA 90272
Isidore
Job Details:
09/06/2018
WHIRLPOOL WASHER WFW9400SW02
F22 door lock not verified opening working at this time f28 serial communication error not verified working at this time found door hinge broken and belt noisy ; rqstng P&A on 1 WP8183202 (hinge 67.88) and 1 WPW10388414 (belt 18.22),Remove door and door installed new door hinge, removed rear panel and old drive belt, installed new drive belt and test washer operation, ok. reinstalled rear panel washer working at this time