Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 09/10/2018
whirlpool washer WTW5000DW1 Upon arrival customer states unit goes straight into drain mode. Tried to put unit into diagnostics. Unit would not respond. Removed and replaced control board W11116590 (cntrl). Calibrated and tested unit. Unit is not draining. Removed drain pump found no obstruction. Replaced drain pump W10876600 (PUMP-WATER). Unit is now functioning as designed. Customer approves repair at this time. No dents dings or scratches caused by tech ; Job Complete.
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 09/10/2018
kitchenaid refrigerator KRFC704FSS00 Upon arrival customer states seeingice build up and poor cooling in the fridge section. Inspected unit. Found rc evap was frosted over. There is a service point on issue. SP# W11033419B. Ran diagnostics. Units control is running proper software. Removed evap cover and defrosted entire evap. Installed new cover. Ensured proper placement of thermistor. Unit now functioning as designed. No dents dingsor scratches caused by tech ; Job Completed.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 09/10/2018
WHIRLPOOL DRYER MGD8200FW Wheel is bent causing metal on metal contact creating screeching noise. Ordering dryer repair kit. Removed top panel and found that sheet metal holding control was not installed properly. Reinstalled control panel properly not making contact with drum. Noise is gone. Reinstalled top panel. Customer approves of repair. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
James R.
Job Details: 09/10/2018
whirlpool washer WFW72HEDW Customer states nothing happens whe she tries to start unit.tried to run diagnostics unit would not respond then would turn on then off. Removed and replaced control W11031829 (cntrl). Calibrated and tested unit. Unit is now functioning as designed. All functions are normal. Customer approves of repair at this time. No dents dings or scratches caused by tech
Near Bakersfield, CA 93306
Dane
Job Details: 09/10/2018
MAYTAG DRYER MGDC215EW2 banging sound when running. Found feet undeveloped causing unit to rock and bang. Corrected installation issue and tested unit. Unit functions normal now.; Job Complete.
Near Arvin, CA 93203
Dane
Job Details: 09/10/2018
maytag washer MVWC565FW Upon arrival unit was not washing was not spinning. Found unit with lid lock fault code. Removed and replaced lid lock W10838613 (LATCH) and tested unit. Unit functions normal; Job Complete.
Near Lamont, CA 93241
Dane
Job Details: 09/10/2018
MAYTAG WASHER MVWC425BW0 Upon arrival the cx compliant was that the unit would run forever. Found service pointer from manufacturer for this issue. Followed repair instructions on service pointer W10683100 and tested unit. Unit functions normal.
Near Bakersfield, CA 93309
Dane
Job Details: 09/10/2018
kitchenaid dishwasher KDTE104EWH Upon arrival unit was not washing dishes. Found unit not filling with water. Unit has faulty water valve. Removed and replaced valve and tested unit. Unit functions normal now; used 1 W10872255 (VALVE)
Near Bakersfield, CA 93309
Dane
Job Details: 09/10/2018
maytag washer MVWB850YW0 Unraveling it was loud in the spin cycle. Found main bearing and drive around faulty. Unit needs new bearings, ordrng 1 w10435302 (bearing) Removed and replaced bearing and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 09/10/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Upon arrival the LEDs would not come on when the door opened. Removed and replaced LED control board and tested unit. Lights came back on the inside but user interface for the deli drawer was not operate. Unit needs a new daily user interface. Please schedule for a Monday through Friday visit so I can call tech line on the second appliance; ordrng 1 W11092502 (UI), Removed and replaced ui and tested unit, unit functions normal now ; Job Complete
Near Bakersfield, CA 93306
Dane
Job Details: 09/10/2018
maytag washer MVWC565FW1 Upon arrival the unit was making Noise. Found the actuator not fully engaging the cam making the cans teeth where out and make weird noises. Removed and replaced actuator and cam assembly W10721967 (CAM) (HoldLoc: shelf); (agitator) and tested unit. Unit functions normal now; Job Complete.
Near Atascadero, CA 93422
George
Job Details: 09/10/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found refrigerator dripping water on left bottom out of freezer found drain plug clear out reposition door checking ok complete. No dents or dings cause by tech.; Job Complete.
Near Templeton, CA 93465
George
Job Details: 09/10/2018
kitchenaid microwave KMHS120ESS5 Need bottom door switch ok to order part customer would like first call thanks.; ordrng 1 W10269460 (switch), Installed part tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Paso Robles, CA 93446
George
Job Details: 09/10/2018
WHIRLPOOL WASHER WFW92HEFW0 found washer door lock found unit error f08e03 possibility too much suds or uneven load clear out code retested check out ok complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 09/10/2018
whirlpool washer WTW8540BWO Found washer leaking found fill tube crack need to replace ok to order part having trouble getting part number Office to order part . Office to call customer wen part in.; ordrng 1 FILL TUBE, Installed part tested check out ok complete. No dents or dings cause by tech
Near Creston, CA 93432
George
Job Details: 09/10/2018
maytag washer MVWC565FW1 Found washer motor humming exexively hot also capacitor is broken need to replace ok to order parts . Office to call customer wen parts in.; ordrng 1 MOTOR DRIVE and 1 CAPACITOR, Installed parts tested check out ok complete. No dents or dings cause by tech
Near Atascadero, CA 93422
George
Job Details: 09/10/2018
whirlpool refrigerator WRX735SDBM00 Found refrigerator checking ok dispensing ice ok crush ok possible wen using crush ice getting stuck ice bin . Complete no dents or dings cause by tech.; Job Complete
Near Los Angeles, CA 91356
Kenneth
Job Details: 09/10/2018
whirlpool range MCSRG24S Unit is not sparking and igniting oven gas burner. Found unit is under 1 year warranty with magic chef. I informed customer we don’t do magic chef warranty. To call into MC and for further repair. ; Job Complete
Near Visalia, CA 93292
Enrique
Job Details: 09/10/2018
Inspected a Maytag dishwasher . customer states detergent leaking underneath the door . I diagnosed the unit , found detergent leaked inside the dishwasher door , shorted out the dispenser wire harness connector . I installed new dispenser . I will need the wire harness . ; ordrng 1 W10871222 (harns-wire) Replaced the wire harness . All functions checked normal . No leaks.
Near Visalia, CA 93291
Enrique
Job Details: 09/10/2018
kitchenaid dishwasher KDFE104DSS3 Replaced the pump & motor , drain pump , valve , and thermostat . Ran calibration . All functions checked normal at time of service . No leaks .; Job Completed.
Near Hanford, CA 93230
Enrique
Job Details: 09/10/2018
FRIGIDAIRE REFRIGERATOR LFTR2032TF1 Replaced the bin-door on a Frigidaire refrigerator , received broken . All functions checked normal at time of service . No leaks . ; Job Complete
Near , CA 93239
Enrique
Job Details: 09/10/2018
maytag washer MVWC565FW0 Replaced the actuator and cam assembly W10721967 (CAM) ( broken ) . Washer was not completing the wash cycle . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks . ; Job Complete.
Near Lompoc, CA 93436
James
Job Details: 09/10/2018
amana dishwasher ADB1400AGW1 Customer stated unit not drying. Checked heater. Heater pulled 8 amps and was hot to touch. Customer also stated that despised did not work. Customer did not want replacement despisers. Customer wants exchanged unit. Complaints registered with Techline. ; Job Completed
Near Arroyo Grande, CA 93420
James
Job Details: 09/10/2018
whirlpool refrigerator WRT541SZDB00 Replaced all parts and unit is functioning at this time. No dents, dings on or around unit caused by tech. ; Job Complete
Near Santa Maria, CA 93454
James
Job Details: 09/10/2018
WHIRLPOOL WASHER WTW7500GW Found unit unable to drain. Found no abstractions. Ordering new drain pump. ordrng 1 W10876600 (drain pump),Drained unit. Replaced drain pump and tested unit. Unit functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete
Near Kingsburg, CA 93631
Timothy
Job Details: 09/10/2018
FRIGIDAIRE REFRIGERATOR LGHX2636TF Found solenoid in the up position. Doors uneven. Reset solenoid, showed customer what to look for if this happens again. Raised RC door for an even appearance. Unit operating as designed.
Near Kingsburg, CA 93631
Timothy
Job Details: 09/10/2018
whirlpool range WFE320M0EW Replaced front right switch WP3149400 (SWITCH-INF RIGHT FRONT). Tested unit. Unit operating normally.; Job Complete
Near Dinuba, CA 93618
Timothy
Job Details: 09/10/2018
whirlpool refrigerator WRF555SDFZ05 Bin damaged . Replaced with pre ID part W11185686 (Ice Bin) and tested. Unit checks ok.; Job Complete.
Near Dinuba, CA 93618
Timothy
Job Details: 09/10/2018
frigidaire refrigerator FFHT2021TW1 Customer states the unit stopped cooling in the freezer first then the fridge. Noted the relay overload would click after the compressor tried starting repeatedly. Inspected unit and found it infested with roaches. Billing for trip and diagnosis.; Job Complete
Near Sanger, CA 93657
Timothy
Job Details: 09/10/2018
WHIRLPOOL WASHER WTW6400SW3 Customer states the unit recently had the bearing replaced. Customer states he tried to use the unit and it showed him a 5d code on the display. Currently the unit is not working for the customer. Checked for faults and found F80(lid lock failure) and an F71( oversuds) Sd for the customer. Ran a service test and found the basket does not engage when the tub is drained. Removed and cleaned the hub assembly. Retested and found the unit working correctly. No leaks noted.; Job Competed.
Near Clovis, CA 93612
Ian
Job Details: 09/10/2018
WHIRLPOOL DRYER WED4800BQ1 Text sound only 120 of 240 at wall. Found unit had half of breaker blown, due to having multiple appliances in properly on the same breaker. Freestanding gas range is in line with bottom half of The dryers 40 amp double breaker. After reset, unit heats normally. Customer will need electrician to solve breaker issues as both range and dryer need to be on their own breaker.; Job Completed
Near Fresno, CA 93702
Ian
Job Details: 09/10/2018
whirlpool range At the start of repair tech smelled excess gas. Use liquid leak detector and found that unit was leaking significantly from brass connector in between gas supply hose and regulator. Removed fitting and re-taped with yellow gas tape. Tightened and secured gas line. No further leaks. Install the parts and tested unit. Unit now testing good with no further failures.; Job Complete
Near Clovis, CA 93619
Chris
Job Details: 09/10/2018
frigidaire dishwasher FFID2426TD1A Customers issues dishwasher will not drain. Upon arrival I found dishwasher full of water tried to drain water out pump is working but was not able to push water Out due to a plugged Vent pipe. I Proceeded to remove the vent pipe cleared all debris out. I then hooked drain hose back up. Dishwasher is now draining all functions test good. Job complete; Job Completed
We serviced a
KITCHENAID REFRIGERATOR KRFF507ESS01 Customers temperature issues with refrigerator and freezer. On arrival I checked refrigerator compartment coil saw that was iced up. Temp in freezer seem to be good. Toggle through diagnostics making sure things were functioning properly. Customer stated
Model 1 W10843055 (cntrl-elec), 185.16(199.05), 1 W10902214 (thermistor), 27.64(29.71), 1 W11033168 (harns-wire), 47.20(50.74), 1 W11089931 (panel-ui), 168.96(181.63), 1 WPW10389152 (support), 6.93(7.44),
Near Clovis, CA 93611
Chris
Job Details: 09/10/2018
1 WPW10501260 (cover-evap),On return visit had to remove all shelving and paneling to access evap coil And refrigerator compartment. Proceeded to deice coil. Replaced fan and controls and all other parts listed. Powered refrigerator back on All functions tested good refrigerator is not cooling like it should. Job complete; Job Completed.
Near Fresno, CA 93706
Irvin
Job Details: 09/10/2018
whirlpool refrigerator WRF535SWHZ00 Ice maker not operating. Cycled I/M observed not cycling. Unit is missing bail arm. Removed I/M to install bail arm, found was in off position. Installed bail arm turned unit on, cycled and filled. All ops normal. ; used 1 WPW10202524 (BAIL ARM)
Near Mendota, CA 93640
Irvin
Job Details: 09/10/2018
FRIGIDAIRE RERFIGERATOR FFHT2021TW0 Unit is not cooling properly. The control is not excepting power. Power at wall correct and polarized. Installed control assembly, wire harness and evap motor. Unit operating properly. Allow 24 hrs to cool. ; Job Completed
Near Modesto, CA 95354
Cruz
Job Details: 09/10/2018
MAYTAG DRYER MVWC565FW0 Customer states unit does spin clothes out completely, clothes are still wet, water continues to enter basket during spin cycle, customer said other than that unit is ok. Ordering Parts cnrtl elec, valve, actuator for unit. ; ordrng 1 W10913953 (actuator) and 1 W11038689 (valve) and 1 W11116594 (cntrl-elec), Installed new parts (actuator, valve, cnrtl elec) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked checked for codes found none as well no leaks customer ok repair.
Near Turlock, CA 95380
Cruz
Job Details: 09/10/2018
WHIRLPOOL MICROWAVE WMH32519HV1 Unit not heating Found transformer to have failed causing damage to magnetron need to order parts; ordrng 1 W10836753 (transformr) and 1 WPW10693025 (magnetron), Installed new parts (transformer, mag, diode from SP) into unit. I then tested unit with a glass with water it heated fine, cx ok repair; used 1 W10492278 (DIODE) from stock, Job Cmpltd
We serviced a
whirlpool refrigerator WRV986FDEM00 Called TL. They recommend placing boards.; ordrng
Model 1 W10675033 (cntrl-elec), 158.13(169.98), 1 W10788814 (cntrl-elec), 109.79(118.02), 1 W10852747 (cntrl-elec), Installed new parts ( 3 cntrl elec ) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water disp
Near Modesto, CA 95355
Cruz
Job Details: 09/10/2018
Near Santa Maria, CA 93455
James
Job Details: 09/07/2018
KITCHENAID RANGE KSGG700ESS1 Unit has suck keypad. Number 6 is unresponsive. Pre ID part is wrong color. Ordering new panel control. New panel must be stainless; ordrng 1 W11029431 (panl-cntrl), Replaced control panel and tested unit. Unit now working as intended. No dents, dings, or blemishes on or around unit. ; Job Completed.
Near Fresno, CA 93727
Ian
Job Details: 09/07/2018
kitchenaid range KFGD500ESS04 Customer states control panel will get excessively hot, as will the cabinetry and the bottom of microwave exhaust. Tested all functions and found unit to be operating as designed. Advise customer that unit open cavities have two separate vents, One for each oven, located just below the control panel. One in the center and one to the right side. Advise customer that it is normal for that area to be warm to the touch, as vents are directly underneath it. Cabinets nearby or particleboard with veneer, and heat Will undoubtedly warp the plastic and destroy the glue on the veneer. This is not caused by a failure in the oven, but is a shortcoming of using veneered wood cabinets near a heat source. Particleboard will also be vulnerable to moisture that is caused by steam during cooking. No failures at time of visit and unit heats to set temperatures without abnormal excess heat
Near Clovis, CA 93611
Ian
Job Details: 09/07/2018
whirlpool refrigerator WRF757SDEM01 Tech found unit has an excess of frost in fresh food evaporator. Ran for Mr. checks and found all thermostats good. Checked door seals and ice door chute. All seals are good. Explained to customer common causes of this issue that involves warm air in the machine. Customer states issue likely happens due to child accidentally leaving the door open often. Issue does not appear to be caused by a part failure. Partially defrosted outside of evaporator cover, and instructed customer to do a full defrost for 24 hours with the doors open to allow ice to melt naturally, in order to restore airflow and cooling performance.; Job Completed
Near Clovis, CA 93619
Ian
Job Details: 09/07/2018
WHIRLPOOL DISHWASHER WDF330PAHS0 Tech found unit preforms as designed on all functions and cycles. Customers concerns are about drying performance. Referred customer to page 3 of use and care guide, and instructed customer on features, prewash procedures and rinse aid use
Near Fresno, CA 93720
Chris
Job Details: 09/07/2018
whirlpool refrigerator WRX986SIHV00 Customers issue is that lighting was not working inside refrigerator or freezer compartment. I replaced LED board and Also LED in freezer compartment. All functions tested good. Job complete
Near Fresno, CA 93711
Chris
Job Details: 09/07/2018
kitchenaid cooktop KGCU467VSS02 Found back center burner head Not on correctly causing burner to not ignite. Also found left back burner gas knob rubbing the outer ring. Corrected all the issues all burners are functioning properly everything checks out good. Job complete
Near Fresno, CA 93727
Chris
Job Details: 09/07/2018
WHIRLPOOL MICROWAVE WMH32519FB0 microwave would not heat it was making a popping sound. Upon arrival I remove the upper portion of microwave noticed diode was burnt it Had grounded out somehow. I replaced with new diode W10886077 (diode) tested for proper function everything checks out good microwave is now functioning like it should. Job complete
Near Fresno, CA 93706
Irvin
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 IM, not operating. Cycled IM observed not cycling. Unit is missing bail arm. Removed IM to install bail arm, found was in off position. Installed bail arm turned unit on, cycled and filled. All ops normal. ; used 1 WPW10202524 (BAIL ARM)
Near Kerman, CA 93630
Irvin
Job Details: 09/07/2018
MAYTAG WASHER MVWC565FW0 Customer says unit is not starting, light up no op. Looked for errors found 3 error codesLong fill, suds, shifter. The shifter will not actuate replaced actuator. Test components, passed. Calibrated unit, passed. All ops normal. ; used 1 W10913953 (ACTUATOR)
Near Turlock, CA 95382
Cruz
Job Details: 09/07/2018
WHIRLPOOL DISHWASHER WDT920SADE2 Inspected unit. Found dispenser gasket to be off, found filter cup to have a rip in it, only problem with unit, checked for codes found none. ; ordrng 1 W10861000 (detergent dispenser) and 1 W10872845 (filter), Installed new parts ( dispenser, filter) into unit, tested unit in a diagnostic test mode it completed wash drain dried, ck for codes found none as well no leaks, unit is working as designed
Near Hughson, CA 95326
Cruz
Job Details: 09/07/2018
whirlpool refrigerator WRS571CIDM02 ice maker stopped making iceand leaks water at dispenser, cooling and temps water is dispensing at dispenser. Ordering parts ice maker inlet water valve ; ordrng 1 W10873791 (icemaker) and 1 WPW10341320 (valve-inlt),nstalled new parts (ice maker, valve ) into unit. I then ck for leaks and found none, inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, ck ok repair ; Job Complete
Near Modesto, CA 95350
Cruz
Job Details: 09/07/2018
WHIRLPOOL DISHWASHER WDT720PADM1 unit is leaking water on the left side, I then installed new pre I’d parts (latch, 2 Gaza’s keys,vent,) into unit, tested unit in a diagnostic test mode it completed wash drain dried, ck for codes found none as well no leaks, customer ok repair, I ran a cycle for 30 mins and found no leaks, customer will call if unit starts to leak again
Near Escalon, CA 95320
William
Job Details: 09/07/2018
MAYTAG WASHER MVWC565FW0 Unit leaking from drain hose, Found hose connection at drain pump not properly installed, re-attached hose at drain pump, ran test cycle & drain, tested with no leaks.
Near Oakdale, CA 95361
William
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Found water troft on ice maker completely iced up causing water leaks in ice maker area. customer on well water, drips freezing up troft of ice maker, ordered water valve for refrigerator; ordrng 1 WPW10349187 (valve), Replaced water valve, checked ice maker functions, tested ok, tested dispenser functions, tested okay
Near Manteca, CA 95337
William
Job Details: 09/07/2018
whirlpool refrigerator WRS588FIHV11 Checked temps in freezer & FF areas, checked thermistor in diagnostics, passed. Found FF area of fridge packed with plastic bags,Instructed customer on air flow in FF area & maintaining open area between shelf’s & back liner/wall for air flow; Job Completed.
Near Moreno Valley, CA 92555
Kevin
Job Details: 09/07/2018
MAYTAG WASHER MVWB835DW3 Customer concerned with sounds during operation. I instructed customer on normal sound levels and explained sounds from a dry pump, lid lock, and slider being magnetized. All tests normal
Near Moreno Valley, CA 92551
Kevin
Job Details: 09/07/2018
WHIRLPOOL MICROWAVE WMH73521CS6 Unit giving error code for door open when customer has door shut. I found shorted door switches causing the issue. Removed and replaced door switches W10727360 (switch)s. Tested unit. All tests good.
Near Perris, CA 92571
Kevin
Job Details: 09/07/2018
WHIRLPOOL MICROWAVE WMH53521HZ0 Unit giving door open error when door is shut. I found failed door switches and a broken interlock. Removed and replaced switches and interlock. Tested unit. All tests good. ; used 1 WPW10156813 (INTERLOCK)
Near Perris, CA 92571
Kevin
Job Details: 09/07/2018
whirlpool range WFG515S0ES0 Burnt out light bulb. Whirlpool set up appt with concession for burnt out light bulb. Removed and replaced bulb. I tested socket for proper operation. All tests good
Near Perris, CA 92571
Kevin
Job Details: 09/07/2018
whirlpool refrigerator WSF26C3EXF01 RC is freezing food on multiple shelves. I found out of range thermistor and diffuser not operating properly. Need to replace RC thermistor and diffuser. Removed and replaced diffuser and RC thermistor.
Near Perris, CA 92570
Kevin
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Frost in freezer causing airways to get blocked. Need to install service kit with new style fan blade, air tower and evap fan motor to correct issue. Ordering parts.; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower) and 1 WP2315539 (motor-evap),Removed and replaced parts. Tested unit. All tests good
Near San Bernardino, CA 92411
Daniel P.
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Customer complaint icemaker not working , found icemaker leaking into bin and led module causing module to short and ice bin to crack , needs icemaker , ice container and led module.; rqstng P&A on 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10558423 (ice-contnr),replaced ice bin , icemaker and led module tested checks ok call completed.; Job Complete
Near Rancho Cucamonga, CA 91739
Daniel P.
Job Details: 09/07/2018
KITCHENAID MICROWAVE KOCE500ESS06 microwave not heating fast enough , ran microwave temp test as per Whirlpool tech sheet , started with 2 cups of water at 75deg ran microwave 2 min temp after Heating between 110 and 113 deg within specs instructed cust call completed
Near Fontana, CA 92335
Daniel P.
Job Details: 09/07/2018
WHIRLPOOL FREEZER WRT111SFDM03 refrigerator not cooling , found locked up evaporator fan motor , installed new motor tested checks ok call completed. Used WPW10253821 (motor-evap)
Near Redlands, CA 92374
Daniel P.
Job Details: 09/07/2018
WHIRLPOOL WASHER WTW5000DW1 washer stopped mid cycle would not reset , found frozen control , performed hard reset , recalibrated control , ran diagnostics no error codes , ran speed sensor test , test passed , ran quick diagnostics test 2xs , unit working properly after hard reset call completed
Near Claremont, CA 91711
Tyler
Job Details: 09/07/2018
WHIRLPOOL RANGE KGCC566RBL07 unit is sparking again. removed and replaced the harness, Found customer had spilled on cooktop. Switches had gotten wet causing sparking. Unit has now dried out and all works good at this time. used 1 WP4456901 (HARNS-WIRE)
Near San Dimas, CA 91773
Tyler
Job Details: 09/07/2018
WHIRLPOOL WASHER WFW8300SW05 unit will not spin. Found belt had came off and twisted around the motor. Ordering belt.; ordrng 1 WP8540101 (belt),Removed and replaced belt. Tested all works good at this time.; Job Complete
Near Glendora, CA 91740
Tyler
Job Details: 09/07/2018
WHIRLPOOL DRYER MDG4658AWW dryer not heating. Found open thermal fuse. Removed and replaced thermal fuse tested all works good at this time.; used 1 WP3392519 (THERMAL FUSE)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 09/07/2018
whirlpool dishwasher KDTM404ESS3 clip had fallen off the dish rack and melted to heater. Replaced clip and tested all works good at this time. Part number WPW10082853
Near Covina, CA 91724
Stephen
Job Details: 09/07/2018
maytag washer MVWX655DW1 Ran diagnostics. No error codes. Water tested washer. Found pump to outlet hose leaking at connection. Reinstalled hose/ clamp. Water tested ok. Fills, agitates, drains, rinses,& spins properly. Complete.
Near Temple City, CA 91780
Stephen
Job Details: 09/07/2018
MAYTAG WASHER MVWB300WQ1 Ran diagnostics. Has f70, f80, f83 error codes. Found lid lock binding, basket not floating, wash plate stuck. Needs tub bearing kit, basket hub, lid lock, bezel. Long job. Allow 2 hrs. No hot water. Advised to call plumber.
Near Duarte, CA 91010
Stephen
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Found FC drain iced up. Drain valve sticking.Needs drain valve. Unit needs to be defrosted 24 hours before service.; ordrng 1 W10854533 (valve), Replaced drain check valve. Customer did NOT defrost unit. Instructed customer to defrost unit with FC door open for 24 hours with unit off. Customer complaining about rust spots on RC doors. SR # 7722816287 . Customer not using Stainless steel cleaner. Possibly using Windex ( per use & care guide window cleaners are not to be used. Dent in left side of FC door. I saw customer using paper towels to clean stainless steel doors. Complete
Near West Covina, CA 91790
Stephen
Job Details: 09/07/2018
maytag dryer MGDC200XW4 Found timer contacts burnt black to red wires. Needs timer.; rqstng P&A on 1 W11043385 (timer), Replaced dryer timer. Tested dryer. Heating, tumbling properly. Complete
Near Los Angeles, CA 90049
Isidore
Job Details: 09/07/2018
kitchenaid range KCGS356ESS00 Adjustments made lower burner flames to all burners. All valves and burner working properly at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details: 09/07/2018
whirlpool dryer WGD9400SW1 Removed bottom toe panel, Found coils weak only opening first five minutes then stopped working, removed coils installed new coils test dryer operation ok at this time.; used 1 279834 (2 COIL GAS VALVE SET)
Near Los Angeles, CA 90046
Isidore
Job Details: 09/07/2018
jennair dishwasher JDB8200AWP3 Found error codes 9 1 diverter cant find position 6 1 low water or no water dishwasher was leaking not verified,3 2 OWI sensor not verified washer leaking. On test no code 6 6 low temp water customer instruct running hot before start. wash motor leaking and upper rack tracks losing bearings removed front door removed wash motor assembly, installed new wash motor assembly. Test for leaks ok. Removed upper rack and tracks install new upper rack tracks per service pointer W10914584B no signs of leaking found on track brackets. Dishwasher working at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details: 09/07/2018
maytag washer MHW5500SR0 Found console W11244244 not working part ordered; rqstng P&A on 1 W11244244 (CONSOLE 165.64), Removed top panel, dispenser and console. Removed old user interface and installed new user interface reinstalled console dispenser and top panel test and calibrated new interface test ok washer working at this time; Job Complete
Near Hesperia, CA 92344
Cesar
Job Details: 09/07/2018
whirlpool refrigerator WRF535SMBM00 Found fresh food gaskets failed magnet strips are falling out replaced gaskets all tested good ; Job Cmompleted
Near Victorville, CA 92392
Cesar
Job Details: 09/07/2018
WHIRLPOOL WASHER WTW5000DW0 Wash plate splines are stripped out causing it no to engage drive shaft. Replaced wash plate W10752283 (WASHPLATE) unit tested good ; Job Complete.
Near Victorville, CA 92394
Cesar
Job Details: 09/07/2018
hotpoint washer HSWP1000MWW Unit had an off balance load and motor jumped the guards on the base and got stuck released motor from guards all tested good
Near Barstow, CA 92311
Cesar
Job Details: 09/07/2018
WHIRLPOOL WASHER WTW4816FW2 found belt slips on pulleys causing a squeak noise during agitation; ordrng 1 WPW10006384 (drive belt), Replaced belt calibrated and tested ; Job Complete
Near Apple Valley, CA 92307
Cesar
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR ET1FHTXMB04 Found frozen evap drain causing water from defrost to drip down thru vents and in to fresh food area cleared all checked good
Near Apple Valley, CA 92308
Cesar
Job Details: 09/07/2018
WHIRLPOOL DISHWASHER WDF520PADM7 Friction sleeve was cut thru and needs to be replaced. Needs friction sleeve. ; ordrng 4 WP8268961 (pad)s. Replaced pads unit tested good ; Job Completed
Near South El Monte, CA 91733
Francisco
Job Details: 09/07/2018
AMANA DRYER NGD4655EW2 Checked unit door latch had a small obstruction causing resistance on door. Also gave customer pointers on cycles to use for best performance. Advised her not to slam door as it can damage door switch and showed her how to maintain dryer exhaust vent clean. Unit working as designed
Near Los Angeles, CA 90065
Francisco
Job Details: 09/07/2018
kitchenaid refrigerator KRFF302EWH Checked unit found no ice on tray or in the mold. Jumpered t&h ice maker unresponsive. Found bad ice maker on unit. Ordering part and rescheduling for Friday; ordrng 1 W10884390 (icemaker), Removed and replaced part listed, tested ops inlet valve failed. Ordering part to complete repair. Asked cx to clear area as I need to move unit forward and it is in a confined space. Please reschedule for Thursday. 2 call count.; ordrng 1 WPW10420083 (valve), Removed and replaced parts listed tested ops unit working as intended.
Near South El Monte, CA 91733
Francisco
Job Details: 09/07/2018
amana washer NTW4516FW2 Checked unit found hot/cold water reversed. Corrected issue tested ops unit still filling too hot on warm settings. Checked water temp at cx’s sink it is too hot over 150 degrees. Cx needs to contact landlord to turn down water heater. Unit is working as intended.; Job Complete
Near Simi Valley, CA 93065
Aaron
Job Details: 09/07/2018
whirlpool refrigerator WRF757SDEM01 Unit is not cooling at all Put my gauges and found low side reading 20 in vacuum Possible leak couldn’t find leak due to no UV DRIER was used Need to order parts and rs call Please rs call with AARON PR JESUS ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10443217 (valve) and 1 WPW10608485 (evaporator), Pulled unit out no refrigerant in the system replaced compressor filter dryer step valve and evaporators pulled vacuum recharge system tested operations unit is working as designed as of now; used 1 AF1200 (TUBE EXTENSION), 6 R134A (6 OZ), and 1 WPW10143759 (DRIER ASSY)
Near Simi Valley, CA 93063
Aaron
Job Details: 09/07/2018
whirlpool refrigerator KBFS20EVWH0 DG Recall Checked operations unit was no longer cooling freezer was room temp ,total food loss varified , tested the compressor , it wasn’t starting , start relay was on high heat overload , replaced the the start relay unit compressor started to cool tested the start of the compressor unit is working as design and will cool correct now needs 24 hrs to get back to normal temps; used 1 8201786 (START DEVICE,COMBO)
Near Ojai, CA 93023
Aaron
Job Details: 09/07/2018
whirlpool dryer GTD45EASJ2WS Checked unit out found at the door handle was loose causing it not to start up due to a loose door hinge repair tested operations found that the unit would not heat is well unit is not hooked up to her 240 V system advise the customer to have an electrician come out and repair that unit should work as designed after , also instruct customer if the power is not corrected him come out and find the same result there will be a service charge involved; Job Complete
Near Ojai, CA 93023
Aaron
Job Details: 09/07/2018
WHIRLPOOL DRYER GTD45EASJ2WS The led operations found the unit not heating due to the power The unit outlet is not Putting out 240 V only 120 V is coming out advise customer they know it just come out and correct this unit should operate normally after that; Job Completed.
Near Apple Valley, CA 92307
Aaron
Job Details: 09/07/2018
whirlpool washer WTW5000DW1 Complaint of noise found belt slipping during agitation routed for belt ; ordrng 1 WPW10006384 (drive belt), Replaced belt tested and calibrated all checked good.
Near Ojai, CA 93023
Aaron
Job Details: 09/07/2018
ge microwave JVM3160DF4WW The microwave has a Busted door handle , replaced the door could not test unit power was out in the area. Used WB56X11017 (DOOR ASM WW)
Near Ojai, CA 93023
Aaron
Job Details: 09/07/2018
kitchenaid refrigerator KRMF706EBS01 Unit ice bin was clogged full of fused cubes in the shout area cleared tested operations normal , checked temps freezer was at 0°F fresh food section was at the time 35°F unit is working as designed advised the customer that the ice bin is very small anything more than two people in the household will cause the unit to empty out fast and not keep up specially during warm temperature seasons and it was full of ice whenever I came out after clearing out the burn unit is dispensing water and ice; Job Completed
Near Thousand Oaks, CA 91320
Jesus
Job Details: 09/07/2018
KITCHENAID DISHWASHER KDTM354DSS5 Customer states that unit makes a noise when washing. Ran diagnostics and found error. Unit does make a loud noise coming out from motor. Removed racks and disconnect drain pump. Removed pump motor W10805015 (PUMP&MOTOR) and installed new. Assembled unit and ran diagnostics passed. Also found the right side of door hitting when closing door. Adjusted the right side stopper and centered door. After installing pump unit door needed adjustment and found the door not leveled. Unit is now woking as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/07/2018
whirlpool refrigerator WRF954CIHM00 Customer states that unit is frosting. Checked unit and Inspected door gasket. Door is sealing properly. Advice customer is anything obstructing the door closure. Also gave customer option on cleaning unit. Unit is woking as design. ; Job Completed.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/07/2018
KITCHENAID REFRIGERATOR KRFF707ESS00 Food freezing up in the top shelf of the fresh food compartment. Checked unit and found that the food is not getting frozen up, all that I found was a very thin line of ice in between the back of the he icebox and the cabinet liner and a small patch of ice on the upper left corner in the freezer compartment around the size of a dime. Also there complaining of the metal trim of the center and upper freezer pans are twisted, this trims are not metal, there more like decals and there are considered cosmetic. Also checked fresh food evaporator and it looks great, no ice build up. After I checked the whole refrigerator I found nothing wrong with this unit. Contacted tech line and he said that the line of ice in the back of the icebox is due to ambient conditions (Costal area), customer lives less then half of mile from one he beach. Also contacted Trade partners and they give the Ok to charge the customer because is not a functional failure, SR#77228519
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 09/07/2018
maytag dryer MGDB835DW4 dryer making noises. Checked unit and found object inside the blower wheel housing. Removed and tested ok.; Job Completed
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 09/07/2018
maytag dryer MGDB765FW0 dryer not heating. Checked unit and found broken igniter. Replaced and tested ok.; used 1 279311 (IGNITOR KIT & BRACKE)
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 09/07/2018
MAYTAG DISHWASHER MDB7609AWB2 Dishwasher not finishing the cycle. Checked unit and found open heating element thermostat. Replaced and tested ok.; used 1 WP661566 (THERMOSTAT)
Near Los Angeles, CA 91306
Michael
Job Details: 09/07/2018
WHIRLPOOL DRYER GGQ8811LW1 Customer states unit does not produce heat .Tech found thermal fuse blown. Also found large amount of lint built up inside cavity of unit.Removed and replaced thermal fuse WP3392519 (FUSE-THRML). Removed large portion of lint build up from unit. Ran timed dry and have ignition and heat. Found dryer exhaust vent severely obstructed. Advised customer to remove and clean exhaust vent.Unit ops as intended job complete
Near Los Angeles, CA 91364
Michael
Job Details: 09/07/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM01 Removed and replaced faulty freezer door rails. Freezer door now shuts evenly and seals. Unit ops as intended. Job completed. WPW10397635 (SLIDE) WPW10397636 (SLIDE)