Near Beverly Hills, CA 90210
Isidore
Job Details:
09/14/2018
KITCHENAID DISHWASHER KUDE60HXSS58 4 and 8 1 slow drain long verified , drain motor WPW10531320 weak slow, part ordered; 1 WPW10531320 (pump-drain) Vacuum water inside tub, Removed toe panel and old drain motor. Installed new drain motor, test drain for leaks and operation ok dishwasher working at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details:
09/14/2018
kitchenaid dishwasher KUDP02FRSS
Found dishwasher not circulating water properly, washer motor sump needs to be cleaned serviced. Removed lower spray arm and filter cover. Cleared chopper filter and sump, reinstalled cover spray arm and test dishwasher operation, ok at this time. Customer advised on rinse agent use and running hot water before use
Near Beverly Hills, CA 90210
Isidore
Job Details:
09/14/2018
kitchenaid dishwasher KUDE20FXSS1
Found fault codes 66 low water no verified 81 slow drain not verified 64 low temp water verified customer instruct running hot water before use 82 drain electrical , not verified drain motor working at this time. Found dispenser not closing properly removed outer door panel and old detergent dispenser. Installed new dispenser test dispenser ok at this time. Reinstalled door panel, dishwasher working at this time
Near Los Angeles, CA 91403
Isidore
Job Details:
09/14/2018
whirlpool refrigerator WRT311FZDB01
Found refrigerator door seal not sealing on hinge side, causing warm air to coming not allowing proper refrigeration. using heat gun made adjustments to relax/seat door seal for proper fit . Refrigerator working properly at this time.
Near Hesperia, CA 92345
Cesar
Job Details:
09/14/2018
whirlpool microwave WMH31017HS0
Found failed primary door switch failed to break contact when door opened causing a short in the unit and blowing the main fuse replaced fuse and switch tested good ; used 1 W10138793 (FUSE), and 1 W10727360 (MICROSWITCH)
Near Victorville, CA 92395
Cesar
Job Details:
09/14/2018
maytag dryer MVWC555DW0
Splines on wash plate are stripped out causing it to not engage drive shaft ; ordrng 1 W10902814 (washplate), Replaced wash plate calibrated and tested all tested good.
Near Apple Valley, CA 92307
Cesar
Job Details:
09/14/2018
frigidaire dishwasher LFBD2412SF0A
found unit is missing the sump seal no one has worked on this unit factory forgot to install seal during assembly ; ordrng 1 154246801 (gasket,sump), Replaced sump gasket tested unit when motor runs makes a loud grinding noise it looks like motor got wet when unit was installed and tested and sump gasket was missing ; ordrng 1 154844301 (motor & pump assy), Replaced gasket and sump unit tested good.
Near Barstow, CA 92311
Cesar
Job Details:
09/14/2018
maytag dryer MEDC400BW1
Found open thermal fuse cutting off power to motor replaced it and unit tested good; used 1 WP3392519 (THERMAL FUSE)
Near Barstow, CA 92311
Cesar
Job Details:
09/14/2018
maytag washer MVWB835DW0
Found f6 e3 code communication problem between control and UI decline at this time
Near Helendale, CA 92342
Cesar
Job Details:
09/14/2018
ge refrigerator GSS25GMHJCES
Water filter stuck not coming out had to take water filter housing out to be able to grip it and take it off found a sharp plastic dug in to filter keeping it from spinning cut off and sanded down sharp edge reassembled filter housing and all checked good
Near Adelanto, CA 92301
Cesar
Job Details:
09/14/2018
whirlpool washer WTW8500BW
Noise found tub ring on unit was unclipped from tub causing it to hit top of cabinet during the wash and spin. Reinstalled tub ring unit checked good.
Near Pinon Hills, CA 92372
Cesar
Job Details:
09/14/2018
ge washer HTW200ASK1WW
Unit still has massive dent in the rear panel it is pushed in to the tub assembly area now tub assembly has no room to move in and during spin hits cabinet rear cabinet is a none repairable component this has already been documented with GE technical department. Cust was told they want a second opinion And I was sent back out bill GE for second visit
Near Hesperia, CA 92345
Cesar
Job Details:
09/14/2018
whirlpool swash SFF1000CLN0
I found button to dispenser broke off causing steamer not to function. Ordering parts listed ; ordrng 1 W10570153 (dispenser) and 1 W10626660 (button) and 1 W10711392 (shield) and 1 WPW10718139 (cntrl-elec), Replaced failed parts, unit tested good
Near Simi Valley, CA 93063
Aaron
Job Details:
09/14/2018
whirlpool refrigerator ED5LVAXWQ02
Unit is jammed , motor module is stripped , replaced WPW10272869 (ICEMAKER) unit filled tested ok operations normal allow 3 days for the unit to fill all the way with ice.
We serviced a
whirlpool refrigerator KFIV29PCMS03 Pantry display and control asm is not working ordered parts fresh food temp good and accurate ordered parts to correct pantry control; ordrng
Model 1 W11048824 (cover), 70.78, 1 W11199439 (PANTRY CONTROL), Replaced the pantry control and cover , tested ops normal.
Near Ojai, CA 93023
Aaron
Job Details:
09/14/2018
Near Fillmore, CA 93015
Aaron
Job Details:
09/14/2018
ge washer GTW330ASK2WW
Seized up drain pump motor needs new drain pump ordered part; ordrng 1 WH23X24178 (DRAIN PUMP), Replace the drain pump assembly tested operations unit is working as designed.
Near Santa Paula, CA 93060
Aaron
Job Details:
09/14/2018
whirlpool washer WTW5000DW1
Unit gearcase is bad ordered parts leaking oil saturated cam and belt asm ; rqstng P&A on 1 W11035751 (gearcase), Replaced the gear case Belt and Cam assembly tested operations unit is working as designed.
Near Oxnard, CA 93035
Jesus
Job Details:
09/14/2018
whirlpool oven KODE300ESS02
Customer states that unit is too hot. Checked unit and an diagnostics no error codes found. Ran relay tests and upper/lower everything is woking properly. Called techline to document.
Near Oxnard, CA 93033
Jesus
Job Details:
09/14/2018
whirlpool washer WTW5000DW1
Customer states this unit is leaking. Checked unit and found the hot water hose leaking due to corrosion. Ran diagnostics and passed. Unit is working as designed.
Near Oxnard, CA 93035
Jesus
Job Details:
09/14/2018
whirlpool washer MHW8100DC0
Customer states that unit still giving out error codes. Ran diagnostics and found error codes. Slide unit out with skip plate and removed back cover. Tested the pressure switch and receiving proper voltage of 5vdc. Assembled unit and readjusted the hard water setting and dispensing soap level to 2. Ran diagnostics and passed. Unit is woking as designed
Near Oxnard, CA 93030
Jesus
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRT549SZDB00
Customer states that unit is not cooling. Checked unit and found duct vents clogged iced up. Also found the freezer cover iced up. Removed the cover and found the drain port clogged and iced up. Used steamer and cleared out all ice. Assembled unit and tested. Unit is now woking as designed.
Near Thousand Oaks, CA 91320
Jesus
Job Details:
09/14/2018
kitchenaid refrigerator KBFC42FTS04
Customer states that unit is icing up on freezer side. Checked unit and found frost accumulating around freezer liner. Removed door and drawers. Also found the drain port clogged and ice building up on unit. Removed all ice and defrost with steamer. Sealed the liner on freezer compartment. The door gasket was not placed properly and allowing air through. Placed some adhesive on lower section of freezer door gasket. Assembled unit and tested. Unit is now working as design.; used 1 WP482338 (ADHESIVE)
Near Oxnard, CA 93033
Jesus
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRT518SZFM00
Customer states that unit is not cooling. Checked unit and unit is cooling properly. Checked gaskets and tested components. Unit is woking as designed.
Near Oxnard, CA 93033
Jesus
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB00
Customer states that unit is leaking water. Checked unit and found some frost in the freezer tower. Called techline and advices to decreased the flow to fresh food section. Also customer has vegetable and fruit not sealed properly. Unit is woking as designed.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
09/14/2018
whirlpool dishwasher WDF330PAHS1
Dishwasher not cleaning properly. Set unit on diagnostic and found no error code. Looks like customer is not removing excess of food from the dishes before place them in the dishwasher, also found the rinse aide reservoir empty. Dishwasher pass the whole test, everything works.
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
09/14/2018
whirlpool refrigerator WRX988SIBM03
Found freezer door gasket is falling off. Checked unit and found door gasket got out the liner/cabinet. Adjusted and tested ok.
Near Los Angeles, CA 91364
Michael
Job Details:
09/14/2018
kitchenaid dishwasher KDTM354DSS4
Customer states unit UI control became unresponsive and now does not function.9-1 diverted can’t find position8-1 slow drainCleared faults. Checked air gap and is clear. Unplugged unit and verified good power source verified with meter.Plugged unit in and control is now operable. Ran unit through rapid advance and all cycles operate as intended with no issue. Recommended customer use rinse aid as dispenser was empty.
Near Los Angeles, CA 91402
Michael
Job Details:
09/14/2018
whirlpool dryer WGD4850BW0
Customer states dryer does not get hot. Tech found no heat but unit will spin. Tech found blown thermal fuse. Removed and replaced thermal fuse from truck stock and unit now heats and operates as intended. Tech advised customer to water dryer hose as hose was pinched. Job complete; used 1 WP3392519 (THERMAL FUSE)
Near Los Angeles, CA 91342
Michael
Job Details:
09/14/2018
maytag washer MVWB765FW1
Customer states unit stained her cloths. Tech observed a bleach stain on clothing. Tech leveled unit by raising front legs. Soap dispenser is operating as intended. Recommended to use extra rinse cycle and cut strength of fabric softener. Advised to raise the drain tube above 36” for unit to fill and drain properly. Unit ops as intended job complete.
Near Los Angeles, CA 91342
Michael
Job Details:
09/14/2018
whirlpool refrigerator WRB322DMBM00
Unit is warm in fresh food and ice build up in freezer. Found evap fan not on and large ice build up in freezer area. Ordering evap fan W11024089Thermistor 12002355Damper WPW10594330; ordrng 1 12002355 (thermistor kit) and 1 W11024089 (motor-evap) and 1 WPW10594330 (control), Removed and replaced evap motor and thermistor. Removed and replaced diffuser. Plugged unit in and compressor kicked on. Diffuser cycled unit ops as intended job complete.
Near Los Angeles, CA 91342
Michael
Job Details:
09/14/2018
AMANA REFRIGERATOR ASD2275BRS01
Customer states unit is not making ice. Jumped pins T and H and ice maker began to cycle and became jammed. Replaced ice maker assembly with truck stock pn WPW10300024; used 1 WPW10300024 (ICEMAKER)
Near Palmdale, CA 93552
Patrick
Job Details:
09/14/2018
maytag washer MVWB835DW3
Customer having issues with water level and white spots on clothes. Also stated that clothes aren’t spinning. No error codes stored. Needs control kit; ordrng 1 W11111453 (cntrl-elec), Removed and replaced part tested unit. All ops checked good.
Near Littlerock, CA 93543
Patrick
Job Details:
09/14/2018
FRIGIDAIRE RANGE FFEF3016TS
Found front burners not working. The left front not at all and the right one not as hot. Burnt terminal for the left burner. Also large burner falling apart. Removed and dew placed terminal and burner. Changed infinite switch for small burner as well. All ops checked good.
Near Palmdale, CA 93552
Patrick
Job Details:
09/14/2018
whirlpool dryer WGD8900BC
Found the unit having drying issues checked the flame cycle and it misfired when trying to relight. Needs new coils. Removed and replaced. Tested unit. All operations checked good at time of service. Liquid dripping was customer error cleaned up spot not leaking; used 1 279834 (2 COIL GAS VALVE SET)
Near Lancaster, CA 93535
Patrick
Job Details:
09/14/2018
whirlpool washer WTW8500DW3
Customer having issues with the unit shutting itself off mid cycle. Checked the codes and found loss of power code. Checked plug and it’s on a gfi circuit. Needs to be off. Checked connections at board and the neutral terminal on the power molex was loose. Secured connection. Tested on another plug and unit worked fine.
Near San Fernando, CA 91340
Raymond
Job Details:
09/14/2018
WHIRLPOOL DISHWASHER WDT720PADM1
When inspecting unit found leak coming from bottom assembly pulled unit out inspected and found tub cracked and motor was leaking need to auto for tub. Replaced latch and tested unit. Drain pump screaming. Bad pump. Needs drain pump.; ordrng 1 WPW10348269 (drain pump), Replaced drain pump and tested unit. Unit door now popping open canceling cycle. Inspected and everything appeared to be normal contacted tech line and they were no help. Scheduling for Thursday with Andrew. , Replaced straight and tested unit unit functions normal now.
Near Los Angeles, CA 91342
Raymond
Job Details:
09/14/2018
whirlpool washer WTW5000DW0
Upon arrival was clothes wet and unit not spinning. Found long drain code, inspected and found blockage inside tub and drain pump faulty. Quoted customer for repair, customer approved. Ordering 1 WPW10581874 (pump-water), Cleared blockage from unit. Tested unit, drain pump actually working. My jumper lead was faulty. Customer is fine with unit as is, since unit completed automatic test unit functions as designed.
Near Burbank, CA 91504
Raymond
Job Details:
09/14/2018
whirlpool dishwasher WDF520PADM7
Upon arrival unit would not drain. Disconnected from air gap and unit drained. Unit functions as designed at time of service. Customer needs a plumber
Near Burbank, CA 91502
Raymond
Job Details:
09/14/2018
kitchenaid dishwasher KDTE234GPS0
Upon arrival unit had small rust spot. Documented in pics. Contacted techline and discussed. Determined to be cosmetic. Contacted TP and discussed. They will cover parts only for this issue. Quoted cx for labor only of 69.99 cx approved, ordering door.; ordrng 1 W11165143 (STAINLESS DOOR), Installed door. Tested unit. Unit functions as designed.; Job Complete.
Near Santa Clarita, CA 91350
Billy J.
Job Details:
09/14/2018
whirlpool oven WOD51EC0AS04
Upon arrival unit getting f5e1 error code customer states all operations are normal its only when she tries to do a self clean went threw all tests tried to lock latch in diognosis nothing per techsheet replace latch and control W10883049 w10842982; ordrng 1 W10842982 (cntrl-elec) and 1 W10883049 (latch-door) uninstalled oven removed and replaced control and latch retested job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details:
09/14/2018
whirlpool washer WTW5000DW1
Upon arrival customer stated unit not working tilted unit back leaking oil out of gearcase everywhere also had bad shifter; ordrng 1 W11035751 (gearcase), Removed and replaced gearcase and actuator retested job complete recalibrated and unit now functions as desighned job complete.
Near Los Angeles, CA 91331
Billy J.
Job Details:
09/14/2018
whirlpool dryer MGDC400VW0
Upon arrival belt was broken removed and replaced dryer repair kit 4392065 (DRYER REPAIR KIT) retested job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details:
09/14/2018
whirlpool dishwasher WDF520PADB7
Upon arrival customer stated unit was leaking lowered legs and leveled unit adjusted seal retested no leaks at this time job complete.
Near Stevenson Ranch, CA 91381
Billy J.
Job Details:
09/14/2018
kitchenaid microwave KMHS120ESS2
Upon arrival customer stated unit giving door error code found interlock switches are shorted removed and replaced from truck stock retested job complete. Used WPW10156813 (INTERLOCK) WP8206419 (INTERLOCK)
Near Castaic, CA 91384
Billy J.
Job Details:
09/14/2018
whirlpool dishwasher WDTA50SAHX0
Upon arrival customer stated that moisture was appearing on all side walls found customer was not using a rinse aid instructed customer of proper use and care retested job complete also lowered legs and installed unit properly retested job complete.
Near Pasadena, CA 91103
Bryan Dunn-Wilson
Job Details:
09/14/2018
kitchenaid dishwasher KDTM384ESS1
Customer states upper rack is not getting clean. Inspected wash air service found that spray arms were disconnected at sump. Reestablished connections unit is now functioning as designed. No dents dings or scratches caused by tech.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details:
09/14/2018
WHIRLPOOL WASHER WFW7590FW0
Customer states soap in leaking from inside washer onto floor. Inspected unit. Removed dispenser found debris clogging dispenser, cleaned out the clogging, placed in new dispencer. Instructed customer on proper usage of soap. No dents dings or scratches caused. By tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
09/14/2018
KITCHENAID REFRIGERATOR KRFC704FSS00
Customer states high temps in fridge. Inspected unit found RC evap fully frosted over. Ran diagnostics. Unit is running wrong software. Need control from Service pointer #W11033419B; ordrng 1 W10789113 (cntrl-elec), Removed and defrosted the RC evap replaced both the RC evap cover and the main control. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
09/14/2018
WHIRLPOOL WASHER MVWB765FW0
Customer states loud grinding during agitation. Tested unit in diagnostics. Got locked rotor error code. Rotor is locked. Replacing rotor and gearcase. Did not reschedule due to part availability ; ordrng 1 W11260238 Upon arrival cx states 7nit is still making noise. Ran diagnostics got overload error code. Ran test cycle heard no noise. Ran agitate and spin test in diagnostic still hear no noise. Recorded video of unit running and not making noise. Instructed cx on proper loading of unit and explained to cx that noise is possibly from them overloading it. Cx became irate telling me I don’t know what I’m doing I then told cx to have a nice day
Near Bakersfield, CA 93308
Dane
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRX735SDBH02
Upon arrival the unit was freezing food in fresh food section. Called tech support and talked to Kevin. Ran tests and Kevin. Removed and replaced thermostat and tested unit. Unit functions normal also went over proper fridge loading and air diversion in with customer.
Near Bakersfield, CA 93305
Dane
Job Details:
09/14/2018
WHIRLPOOL OVEN WOS11EM4EB01
Upon arrival the unit was dead. Found thermal fuse and tod thermostat open. Removed and replaced and tested unit. Blower fan not turning as fast as it should and making sound. Unit will still need new blower; ordrng 1 WPW10176670 (blower), Uninstalled Unit removed and replaced blower and tested unit. Unit functions normal.
Near Bakersfield, CA 93305
Dane
Job Details:
09/14/2018
FRIGIDAIRE REFRIGERATOR LFTR1814LWG
Upon arrival of the unit was not cooling. Unit was not cooling because of horrible cockroach infestation. Took pictures of how disgusting unit was. Called Lowe’s service advantage and spoke to Stacy to see if repair would be covered. She said no warranty is voided please bill out for trip and diagnostic.
Near Taft, CA 93268
Dane
Job Details:
09/14/2018
FRIGIDAIRE REFRIGERATOR FFHT1514TW
Upon arrival of the unit was not cooling. There was zero gas in the system. Sealed system has a leak and was pumping with no gas contaminating oil in compressor and sealed system. Unit needs a new heat exchange, compressor, died dryer, and evaporatorPLEASE MAKE THIS A THREE CALL COUNT. 3CALL!!!; ordrng 1 241650209 (compressor) and 1 5303918275 (evaporator kit) and 1 5303918358 (filter-drier w dye) and 1 5304506539 (heat exchanger), Removed and replaced all sealed system parts and thermostat and tested unit. Unit functions normal now.
Near Arvin, CA 93203
Dane
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRF535SWHV00
7722944446...Dave Call tech-support and spoke to Dave. Ran dampener test and dampener open and close properly. Fresh food thermostat and freezer thermostat past test. With Dave from tech-support installed new board and offset temperature from program 5 to a warmer 3. As advised by tech-support this will take care of issue. Unit functions normal
Near Bakersfield, CA 93307
Dane
Job Details:
09/14/2018
whirlpool range WFG320M0BW
Upon arrival door glass had come out of brackets. Remove door turned upside down remove the bracket that holds in door glass secure door glass in proper position and resecured brackets. Reinstall door and tested unit. Unit functions normal.
Near Baywood-Los Osos, CA 93402
George
Job Details:
09/14/2018
kitchenaid oven KGRS505XSS03
Found range bottom oven going up to 450 degrees wen set at 400 top oven checking ok ok to replace control board . Office to call customer wen part in.; ordrng 1 WPW10365423 (cntrl-elec), Installed new part tested check out ok complete . No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details:
09/14/2018
MAYTAG DRYER MGDB850YW1
Found dryer working ok tested unit with out vent connected getting hot customer instruct dryer vent venting thrue roof advise to have chimney serviced to clean vent.; Job Complete.
Near Paso Robles, CA 93446
George
Job Details:
09/14/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFAA
Found refrigerator intermently making ice found layer of ice inside ice maker compartment Called tech line ice maker not filling found plug fill tube clear out fill tube reposition compartment testing ok complete . No dents or dings cause by tech
Near Morro Bay, CA 93442
George
Job Details:
09/14/2018
WHIRLPOOL DRYER MGDZ600WRO
Found dryer working ok customer stating had chimininey cleaner out servicing all condos customer instruct to have chimney serviced double check vent intop of second story condo roof complete. No dents or dings cause by tech.
Near Los Angeles, CA 91307
Kenneth
Job Details:
09/14/2018
KITCHENAID REFRIGERATOR KRFC704FSS00
Found unit with frosted on fridge evap. Have evap cover but do not have the control. Control is not current. Ordering control board. ordrng 1 W11169516 (CONTROL),Installed ice maker. Control and cover and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91605
Kenneth
Job Details:
09/14/2018
maytag washer MVWC415EW1
Found unit making noise due to worn cam. Replaced cam with PreID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Used W11035747 (Gearcase) W10721967 (CAM) W10528947 (HUB)
Near Los Angeles, CA 91406
Kenneth
Job Details:
09/14/2018
whirlpool refrigerator ET186KXHW00
Leaking water in fridge due to clogged drain line. Backing into freezer and leaking into fridge. Defrosted ice build up in drain line and tested unit. Unit is working properly.
Near Los Angeles, CA 91406
Kenneth
Job Details:
09/14/2018
whirlpool refrigerator WRT771REYM00
Found water freezing at bottom of freezer due to clogged drain grommet. Cleared drain drain and defrosted all ice. Tested unit. Unit is now working properly. Customer approves no dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91343
Kenneth
Job Details:
09/14/2018
whirlpool refrigerator WRT316SFDM01
Found unit with no cool due to leak at filter drier. Leaking from one of the factory connections sealed connection and vacuumed unit down and recharged with 4.25 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. No leaks found. Pressures checked good. ; used 4 R134A (REFRIGERANT)
Near Tulare, CA 93274
Enrique
Job Details:
09/14/2018
whirlpool range WFG505M0BS3
Inspected a whirlpool range . Customer complaining , outer door frame separated from the glass . Need the outer door . ; ordrng 1 W11176456 (OUTER DOOR ), Replaced the outer door . Now the range works as designed
Near Visalia, CA 93292
Enrique
Job Details:
09/14/2018
frigidaire refrigerator LFSS2612TD0
meat pan received broken . ; ordrng 1 240350702 (cover) and 1 241969607 (PAN-MEAT), Replaced the meat pan and cover . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93292
Enrique
Job Details:
09/14/2018
whirlpool cooktop WCG51US0DW00
valves bypassing , causing gas leak . I will need to replace the gas regulator ; ordrng 1 W11087445 (regulator), Replaced the cooktop gas regulator . I checked for leaks . All functions checked normal at time of service . No gas leaks .
Near Laton, CA 93242
Enrique
Job Details:
09/14/2018
AMANA DRYER NED4655EW1
Unit making thumping noise . Replaced a dryer repair kit , truck stock . All functions checked normal at time of service . ; used 1 4392065 (DRYER REPAIR KIT)
Near Tulare, CA 93274
Enrique
Job Details:
09/14/2018
whirlpool washer VAW3584GW1
Inspected a conservator washer not completing the wash cycle . Found shifter fault error code . Replaced the shifter , truck stock . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks . ; used 1 W10913953 (ACTUATOR)
Near Tulare, CA 93274
Enrique
Job Details:
09/14/2018
WHIRLPOOL FREEZER WRT138FZDW00
freezer frosting up , RC not cooling . I replaced the control box , wire harness and thermistor . All functions checked normal at time of service. Used W11223731 (CNTRL) W10913629 (Harness) WPW10383615 (THERMISTOR)
Near Tulare, CA 93274
Enrique
Job Details:
09/14/2018
roper dryer RGD4516FW
Dryer will not turn off after cycle . Needs new timer, replaced it W10857611 (TIMER) . All functions checked normal at time of service .
Near Lompoc, CA 93436
James
Job Details:
09/14/2018
WHIRLPOOL OVEN WFG505M0BS3
Found unit with cooktop burner not sparking. Ordering new spark module; ordrng 1 WPW10110523 (module-spk) Replaced spark module. Tested unit and found unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Lompoc, CA 93436
James
Job Details:
09/14/2018
whirlpool dryer WGD7500GW0
Found unit with door catch not staying closed. Catch and strike both damaged and not connecting. Ordering new strike and latch. Did not reschedule due to part availability. ; ordrng 1 W10675495 (strike) and 1 WP3389441 (catch), Door not staying closed due to bent strike. Replaced unit strike and catch. Tested unit. Latch works as intended. Noticed top of frame where strike installed was slightly bent adding pressure to pop door open. Straightened area and pressure no longer pressing on door. Registered with Techline for sr number.
Near Pismo Beach, CA 93449
James
Job Details:
09/14/2018
kitchenaid dishwasher KDTE704DSS1
Unit has error codes 6-2 and 7-1 both stating control issues. Ordering new control. Will retur 9-4 to install new components. ; ordrng 1 W10866116 (cntrl-elec), Replaced cntrl-elect and tested unit. Unit tested without issue. No dents, dings, or blemishes on or around unit caused by tech.
Near Arroyo Grande, CA 93420
James
Job Details:
09/14/2018
WHIRLPOOL RANGE GW399LXUS06
Found unit with unresponsive controls. Bake function buttons unresponsive as well as convection and oven light. Quoted for new cntrl-elec with service and install total $501.33 (labor 60, service 115, part and tax included) collected in full via cc. Did not reschedule due to part availability. ; ordrng 1 WP8507P391-60 (cntrl-elec), Installed igniter and cntrl electric. Still no bake functions. After further testing determined switch membrane bad. Ordering new. Did not reschedule due to part availability. ; ordrng 1 WPW10207933 (swtch-memb),Replaced oven membrane and tested unit. Unit now functioning as intended. And customer approves function. No dents, dings, or blemishes on or around unit caused by tech.
Near Arroyo Grande, CA 93420
James
Job Details:
09/14/2018
kitchenaid refrigerator KRFC300ESS01
Replaced door, gasket, and stop. Heated gasket to complete seal. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. Used W10571956 (GASKET-FIP) WPW10191119 (STOP-DOOR) 13107887SQ (DOR-FIP SS)
Near Arroyo Grande, CA 93420
James
Job Details:
09/14/2018
JENNAIR REFRIGERATOR JFFCC72EFP00
Kevin via Techline Sr# 7722878270 found icemaker not making ice. Ran thru test and ice maker functioned properly. Kevin with Techline said a known error is in user interface on side off door. Ordering new UI control panel; ordrng 1 W11099342 (cntrl-elec) Replaced cntrl elect. Unit is functions as intended at this time. No dents, dings, or blemishes on or around unit caused by tech. ;
Near Reedley, CA 93654
Timothy
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR ED5CHQXKQ02
Customer states the unit started loosing its cool eventually quit cooling for a couple of days . Currently it is cooling. Inspected unit and found the condenser and fan not working correctly. Cleaned condenser and fan. Unit operating normally. Customer to monitor unit and report if needed.
Near Sanger, CA 93657
Timothy
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM
Installed parts per service pointer and placed extra screws in the top of the evaporator panel to ensure proper air movement. Unit checks ok. No leaks noted.; Job complete
Near Sanger, CA 93657
Timothy
Job Details:
09/14/2018
GE WASHER GTW485ASJ0WS
Customer states the unit turns on by itself a is noisy. I could not duplicate the sound but found the control does not respond as expected to input. Unit needs a new control.; ordrng 1 WH18X27754 (CONTROL.),Installed control. Programmed control per enclosed tech sheet. Tested unit. Unit checks ok. No leaks noted.; Job Complete.
Near Sanger, CA 93657
Timothy
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03
Customer states the ice does not dispense out of the dispenser and the ice bin does not sit correctly in the ice bay. Found the auger shaft had slipped and would not allow the bin to sit correctly. Reset auger and tested. Unit checks ok . Ran a harvest test. IM harvested correctly. Filled IM . No leaks noted. Job complete.
Near Sanger, CA 93657
Ian
Job Details:
09/14/2018
kitchenaid microwave KMBS104ESS02
Tech found start button only working one out of every 10 Attempts. Replaced key panel from provided stock. Unit now tests good with no damage to home.
Near Fresno, CA 93711
Ian
Job Details:
09/14/2018
kitchenaid refrigerator KRMF706ESS01
Tech found unit had the same issue. Ice chute door was now not closing all the way. After extensive testing found that the guide fin on ice chute door was getting stuck on ice chute tunnel. Causing freezing air to leak out of the ice chute door. Tried adjusting ice chute door assembly, but no change. Trimmed the tip of ice chute door guides Fin off to provide clearance for door to close fully. This solved the issue instantly. Unit now tests good with no air leaks
Near Fresno, CA 93726
Chris
Job Details:
09/14/2018
whirlpool refrigerator GD5RHAXNQ00
Found heater to be bad on ice maker as I was re-installing new icemaker I broke the bracket that holds Icemaker door on or cover. Ordering bracket will return on Thursday; ordrng 1 WP2198641 (bracket),On return visit today replace bracket that I broke on previous visit. Everything is functioning good since previous visit customers happy. Job complete.
Near Fresno, CA 93737
Chris
Job Details:
09/14/2018
whirlpoool dishwasher WDF330PAHS1
Customers issue was dishes were not coming out dry. I enter dishwasher into diagnostics receive no error codes. Then cycled dishwasher three test everything past. Notice customer is not using rinse aid. Informed customer how rinse aid is essential part of the drying process and that it will improve Once they start using it. Went over functions and maintenance. Everything checks out good. Job complete
Near Fresno, CA 93722
Chris
Job Details:
09/14/2018
maytag dryer MEDB835DW3
Tech attempted to install parts but was unable to remove blower wheel as it is glued on from the factory. Need to replace blower housing and screws, in order to build new blower assembly, as old blower assembly cannot be separated.; ordrng 6 90767 (screw)s and 1 W10578053 (base) and 1 W10667717 (housing), Replaced all parts listed. Cycle dryer receive no error codes. Dryer is now functioning as designed with no issues. Job completed
Near Fresno, CA 93706
Chris
Job Details:
09/14/2018
whirlpool washer GHW9200LQ
Found that wash machine drain pump was completely clogged with baby socks change another Miscellaneous items. Cleared everything out Then answer machine into diagnostics ran it through test cycle everything checks out good. Job complete.
Near Fresno, CA 93726
Chris
Job Details:
09/14/2018
whirlpool refrigerator WRF736SDAM14
On return visit replaced ice maker and also installed a new adapter. Put top paneling all back together and tested for proper function everything checks out good job complete; Job Complete
Near Los Banos, CA 93635
Irvin
Job Details:
09/14/2018
maytag refrigerator MSF25D4MDM01
Customer is experiencing frost at the dampner, drain, and FREZER flood. The unit is freezing food on fresh food side. The dampner is shrieking during movement. ; ordrng 1 W10899382 (diffuser), Replaced dampner. Powered unit, observed. Unit cycled in and set. Job complete.
Near Madera, CA 93638
Irvin
Job Details:
09/14/2018
whirlpool refrigerator WRT314TFDW01
The freezer section is cooling. The air channels are ice locked. Bimetal is ice locked found bad wire. Replaced bimetal and thermostat. All ops normal. Unit is moving air properly. Used WPW10511937 (THERMOSTAT) WPW10225581 (DEFROST BIMETAL)
Near Madera, CA 93637
Irvin
Job Details:
09/14/2018
whirlpool dryer WTW8540BW1
Water dispenser leaking into the dispenser, making odd sounds the bearing is making noise in spin ordering bearing. ; ordrng 1 W10435302 (bearing) and 1 WPW10553370 (dispenser) Installed replacement components. Completed assembly, powered unit up. Calibration passed. All ops normal. ; Job Complete.
Near Fresno, CA 93711
Irvin
Job Details:
09/14/2018
maytag washer MVWX655DW1
Customer says the washer makes odd noise, failed to complete a cycle. Heavy vibration during spin. Suspension is weak. Drain spins and agitates properly. ; ordrng 1 W11130362 (SUSPENSION ), Removed failed suspension. Installed replacements. Powered unit, calibrated. Passed. All operations normal.
Near Chowchilla, CA 93610
Douglas
Job Details:
09/14/2018
frigidaire refrigerator FFHS2611LBLA
Unit has bad start device removed and replaced start device unit is working properly; used 1 297259515 (START DEV)
Near Merced, CA 95340
Douglas
Job Details:
09/14/2018
WHIRLPOOL DISHWASHER WDT720PADM3
Dishwasher has bad adjusters has multiple broken pieces need to replace adjusters; ordering 4 W11157085 (WHEEL UPPER) Removed and replaced all parts unit is working properly; Job Completed.
Near Atwater, CA 95301
Douglas
Job Details:
09/14/2018
jennair icemaker JIM158XYRS2
ice plate only drops halfway down onto cut grid causing half of a sheet to melt and water to flow over the sheet and melt the rest of the ice tech line thinks there is a defect with the evaporator plate explain to tech line it looks like the cut plate and evap plate do not line up properly causing plate to get stuck refuring call to Andrew; ordrng 1 WPW10218037 (evaporator), call tech line no further steps unit is up for replacement; Job Completed.
Near Turlock, CA 95380
Cruz
Job Details:
09/14/2018
whirlpool dishwasher WDF540PADB2
Water is left inside tub after cycle, i then removed old pump and replaced with a new one from SP (w10348269 pump drain), tested unit in a diagnostic test mode it completed wash drain dried checked for codes found none as well no leaks, unit is working as designed, customer ok repair. ; used 1 W10348269 (PUMP-DRAIN)
Near Turlock, CA 95380
Cruz
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00
Ice maker is barely making any ice, I then test ice maker and found ice maker to be working through diagnostic testing, found left side door not engaging with door switch, placed a spacer from SP (wpw10221048), ice maker filled mold, ice maker is working as designed, customer ok repair. ; used 1 WPW10221048 (SPACER)
Near Oakdale, CA 95361
Cruz
Job Details:
09/14/2018
MAYTAG REFRIGERATOR MFT2776DEH00
Ice maker does not make ice hit & miss, customer stated ice maker will only produce about 3 cubes every other day, I then found blower fan inside ice box not working, went into a diagnostic test 45 it fill mold, test 36 fan blower failed, unit is cooling fine at the moment, unit is OOW (wpw10589837 cnrtl elec) (w10846539 fan) customer paid for service call, will call if they want unit repaired.
Near Manteca, CA 95336
William
Job Details:
09/14/2018
whirlpool refrigerator WRT311FZDM00
Freezer running below zero , icing freezer area, ordering cold controls for unit.; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec), Replaced thermostat & adaptive defrost board, instructed customer to defrost freezer, to get ice removed from return air ducts.
Near Manteca, CA 95336
William
Job Details:
09/14/2018
WHIRLPOOL OVEN WOC95EC0AB04
Cleared code,Ran clean cycle to test latch. latch assy, Tested ok several cycles, Called WP TL ref# 7722885159, was advised to replace door gasket for heat leaks in clean cycle, Ordered gasket for unit; ordrng 1 WPW10282960 (gasket-ovn), Found oven door leaking in clean cycle, Replaced oven door gasket as per WP TL Instruct. ; Job Complete.