Near Los Angeles, CA 91604
Raymond
Job Details:
09/17/2018
kitchenaid refrigerator KRFC302ESS00
Upon arrival customer complaint was humidity heater broken play humidity heater also found seals that were punctured need new field for both refrigerator door; ordrng 2 W10443241 (gasket-fip)s, nstall door gaskets and tested unit unit functions as designed.
Near Glendale, CA 91208
Raymond
Job Details:
09/17/2018
kitchenaid refrigerator KBSN608EPA01
Upon arrival cx had same complaint, this time temp in RC was at 52, FC at 0. Per service pointer ordering control kit. Cx needs to have upper trim removed before arrival.; ordrng 1 W10849800 (cntrl-elec) and 1 WPW10169528 (diffuser), Replaced diffuser and control. Tested unit. Unit functions as designed.
Near San Fernando, CA 91340
Billy J.
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR WRB322DMBW00
upon arrival customer stated unit not making ice tested unit and unit would not cycle removed and replaced icemaker W10884390 (ICEMAKER) and valve WPW10498976 (VALVE) retested job complete
Near Los Angeles, CA 91311
Billy J.
Job Details:
09/17/2018
jennair range JGRP548WP02
Upon arrival customer stated that front panel gets so hot that the panel discolored also customer states she received a burn and it scared her from leaning up against front panel I turned on all burners on high for about 15 minutes and stainless was still cool to the touch. Customer calling Jenna or wants front panel and side trim replaced states this is not a professional cooktop if she can’t use big pans; Job Complete.
Near Los Angeles, CA 91311
Billy J.
Job Details:
09/17/2018
KITCHENAID DISHWASHER KDTM804ESS0
Upon arrival top rack was broken off removed and replaced both rails that where broke. And adjuster retested job complete. Used 2 WPW10546503 (ADJUSTER)s W11259786 (Track) W11259785 (Track)
Near Los Angeles, CA 91344
Bill
Job Details:
09/17/2018
whirlpool refrigerator WRX986SIHZ00
Upon arrival customer stated no lights were turning on at all found main led driver board shorted also two led were bad removed and replaced retested job complete also leveled unit; Job complete. Used W10830288 (CNTRL-ELEC) W11205083 (LED)s
Near Santa Clarita, CA 91350
Billy J.
Job Details:
09/17/2018
whirlpool washer MVWB835DW3
upon arrival customer states that sometimes unit goes off balance she stated when she purchased maching they instructed her she can wash heavy blankets confronters pillow esc I informered her she was lied to about the product operates cleared all error codes retested job complete unit now functions as desighned instructed customer of proper use and care about the product also adjusted unit for proper balance
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details:
09/17/2018
whirlpool microwave WMH53521HZ
Customer states hearing clicking noise as fan is turned on. Noise is constant. Removed microwave. Removed top panel found that a wire was making contact with blades causing the noise. Moved wires away from fan. Noise is gone. Customer approves repair at this time. No dents dings or scratches caused by tech
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
09/17/2018
WHIRLPOOL WASHER WFW8300SW02
Customer states washer makes loud banging noise and moves out of position. Inspected unit. Found there is to much play in between tubs and the inner tub is off balance meaning it has a bad bearing. Quoted for repair. Customer states they will just buy another washer.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
09/17/2018
whirlpool dryer WGD5000DW3
Customer tates no heat and taking longer to dry. Inspected unit. Found that the thermal fuse was not fully installed correctly. Reestablished connection. Dryer now heating. Vents are clear there is no restriction just a lose thermal fuse. Customer approves of repair at this time. No dents dings or scratches caused by tech.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details:
09/17/2018
kitchenaid refrigerator KFCO22EVBL5
Customer stated both door gaskets are tearing and rail is not functioning properly. Found spring inside rail is broke and rAil needs to be replaced. Ordering rail and both fridge gaskets. ordrng 2 W10435971 (gasket-fip)s and 1 W11177241 (RAIL) Removed and replaced both door gaskets. Heated to mold. Removed and replaced door rail. Cx approves repair at this time no dents dings or scratches cause by tech.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details:
09/17/2018
jennair coffee maker JBC7624BS00
Customer states she has only had coffee maker for less than a week. While powering on the coffee maker makes a loud noise as if a motor is seized. The. Flashes a code to insert infuser assembly. Inspected 7nit found infuser assembly is in position and unit still not operating as designed. Informed customer per Andrew that we would need to removed coffee maker and take it to shop for repair. Cx stated she would rather call pacific sales cause she hasn’t even unsee it once. And she wants them to make it right. Informed customer to give us a call if she needs the repair.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM01
Customer states low ice production. Tested unit in diagnostics. Unit cycled and re filled. Inspected unit found that replace filter light was on customer had another. Removed and replaced filter. Unit is functioning as designed. Just needed a filter change. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
09/17/2018
whirlpool washer MVWX655DW
Customer states washer is not spinning. Tested unit in diagnostics. Unit showed no error codes. Ran test cycle. During agitation the washplate would stay still as the shaft spins. Removed and inspected washplate. Washplate is stripped no teeth for shaft to grab. Removed and replaced washplate W10902814 (Washplate)
Near Bakersfield, CA 93306
Dane
Job Details:
09/17/2018
KENMORE DRYER 11065132410
Upon arrival the unit would not turn on. Found thermostat used in motor circuit open. Removed and replaced thermal fuse and tested unit. Unit functions normal. Instructed customer to have their venting clean, there was a massive lint buildup of Lent inventing inside machine.PLEASE CALL AND COLLECT TOTAL OVER PHONE ; used 1 WP3392519 (THERMAL FUSE)
Near Bakersfield, CA 93307
Dane
Job Details:
09/17/2018
AMANA DRYER NED4655EW1
Upon arrival unit was making grinding noise while running. Found rollers and pull the worn out. Removed and replaced dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT)
Near Arvin, CA 93203
Dane
Job Details:
09/17/2018
FRIGIDAIRE REFRIGERATOR FFTR2021TSO
Upon arrival unit was leaking Freon and was not cooling. Installed UV dye dryer and recharged and tested unit. Unit functions normal now; used 1 5303918358 (FILTER-DRIER W DYE)
Near Arvin, CA 93203
Dane
Job Details:
09/17/2018
frigidaire refrigerator FFHS2611PF
Upon arrival the unit was loud and was not cooling. Found evaporator fan motor turning to slowly and evaporator fan blade cracked. Removed and replaced evaporator fan motor and blade and tested unit. Unit functions normal.
Near Bakersfield, CA 93307
Dane
Job Details:
09/17/2018
whirlpool refrigerator WRF555SDFZ04
Upon arrival food was freezing in the fresh food compartment. Removed and replaced through dampener 12002355 (THERMISTOR KIT) control and electronic control v. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details:
09/17/2018
roper dryer RGD4516FW
On arrival timer was not advancing. Removed and replaced timer W10857611 (TIMER) and tested unit. Unit functions normal; Job complete.
Near Bakersfield, CA 93307
Dane
Job Details:
09/17/2018
roper washer RTW4516FW1
Upon arrival the unit would not fill with water cold water and would not was after filling. Found hot water valve not opening and found relay on control shorted. Removed and replaced control and valve and tested unit. Unit functions normal now.; Job Complete. Used W11210459 (valve) W11124712 (cntrl)
Near Orcutt, CA 93455
George
Job Details:
09/17/2018
frigidaire refrigerator LFHG2251TF2
Found refrigerator working ok found fridge set at 36 in fresh food freezer 0 customer instruct temp needs to be set at 38 testing ok no build up of ice complete no dents or dings cause by tech .
Near Santa Maria, CA 93454
George
Job Details:
09/17/2018
whirlpool refrigerator KFIS29PBMS03
Found refrigerator working ok freezer -0 fresh food area 37 customer does have independent power for refrigerator customer instruct possibility door stayed open unit checking ok complete. No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details:
09/17/2018
whirlpool refrigerator WRS321SDHZ01
Found refrigerator leaking off filter housing has a minor crack needs to be replace per customer does not want repair sending unit back
Near Paso Robles, CA 93446
George
Job Details:
09/17/2018
maytag washer MVWB850YW0
Found washer with clunk sound when tub turning found rotor loose replace rotor 280146/ROTOR retested check out ok complete. No dents or dings cause by tech.
Near Shandon, CA 93461
George
Job Details:
09/17/2018
whirlpool dishwasher WDF330PAHW0
Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Templeton, CA 93465
George
Job Details:
09/17/2018
amana dryer NTW4516FW0
Found washer working ok per customer has had to disconnect washer for a few minutes to reboot system ran washer thrue diagnostics Unit has control board errors customer instructed needs to have independent outlet for correction popularity ok clear code complete.; Job Complete.
Near Los Angeles, CA 91605
Kenneth
Job Details:
09/17/2018
whirlpool refrigerator WRX735SDHZ00
Found unit not dispensing ice due to rail in ice bin that pushes ice to the front was frozen stuck. Released the stuck rod and tested unit. Unit is now working properly. Customer experience freezing in fridge. Checked temps and found temps normal. Informed customer that freezing could be caused by putting items that freeze easier closer to the air vent. Informed customer that some items need to go on the opposite side of the fridge since it’s warmer and it will prevent feeezing temps. Customer approves function and will call back if they notice the same items freezing on the other side of fridge.
Near Los Angeles, CA 91403
Kenneth
Job Details:
09/17/2018
whirlpool refrigerator WRF535SMBM00
Screw that tightens mullion guide came out. Not allowing door to seal properly. Installed longer screws due to guide being shimmed. Longer screws were needed. Tested. Unit is working properly
Near Tulare, CA 93274
Enrique
Job Details:
09/17/2018
WHIRLPOOL WASHER WTW8240YWY0
leaking underneath during wash cycle . I found water was leaking from bearings and tub seal . Installed new bearings assembly W10435302 (BEARING) . Tested the unit , found no leaks . All functions checked normal . No leaks.
Near Tulare, CA 93274
Enrique
Job Details:
09/17/2018
GE WASHER GTW330ASK0WW
unit not powering on . I diagnosed the unit . Found the control is receiving voltage , but it doesn’t turn on . I will need the central electric and latch . ; ordrng 1 WH01X27954 (LATCH ) and 1 WH18X27754 (CENTRAL ELECTRIC ), Replaced the central electric and latch . All functions checked normal at time of service . No leaks.
Near Corcoran, CA 93212
Enrique
Job Details:
09/17/2018
WHIRLPOOL WASHER WTW4616FW1
Not completing the wash cycle . Leaving the clothes wet at end of cycle . In diagnostics , found f1e1=main control fault . ; ordrng 1 W11124713 (CENTRAL ELECTRIC ), Replaced the central electric . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service .
Near Hanford, CA 93230
Enrique
Job Details:
09/17/2018
maytag washer MVWB955FC0
the unit not starting wash cycles . In diagnostics , found long drain error code ( f9e1 ) . The drain pump wire was loose , disconnected . I connected the harness . Ran a rinse/spin cycle . All functions checked normal . No leaks .
Near Visalia, CA 93292
Enrique
Job Details:
09/17/2018
whirlpool refrigerator WSF26C2EXF01
rc door not closing all the way ( uneven ) . Found broken hinge assembly . Installed new hinge assembly W10500004 (HINGE-DOOR). Now all functions checked work as designed . No leaks .
Near Visalia, CA 93292
Enrique
Job Details:
09/17/2018
AMANA REFRIGERATOR ASI2575FRS00
Unit leaking underneath . I found broken water tubes . Replaced both water tubes WPW10350006 (TUBE-WATER) . All functions checked normal at time of service . No leaks
Near Visalia, CA 93292
Enrique
Job Details:
09/17/2018
WHIRLPOOL WASHER WTW8040DW4
Unit stops in 35 minutes . In diagnostics , found f3e2=inlet water temperature fault , f0e4=spin limited by water temperature and f7e8=motor stator over temperature . I will need the central electric and inlet valve . ; ordrng 1 W11173597 (HOUSING) and 1 W11182868 (CENTRAL ELECTRIC ), Replaced the central electric and housing assembly . Performed calibration . All functions checked normal at time of service . No leaks.
Near Visalia, CA 93277
Enrique
Job Details:
09/17/2018
MAYTAG WASHER MHW3505FW0
unit not washing correctly . I found the drain pump was not draining all the water out . I found the wire harness connector was not fully inserted on the central electric . I connected the wire harness . Tested the washer in quick diagnostic test . Test ( C01 to C08 ) completed as designed .
Near Visalia, CA 93277
Enrique
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM00
RC ice maker not making ice ( e-2 error code ) = motor lost position . The FC ice maker working intermittently . Replaced both ice makers W11188383 (Icemaker) W10886939 (ICEMAKER) . All functions checked normal at time of service .
Near Tulare, CA 93274
Enrique
Job Details:
09/17/2018
MAYTAG WASHER MVWX655DW1
lid broke off from the hinges . I replaced the lid W11117421 (LID) and hinges W10270399 (HINGE) W10270398 (HINGE) assembly . All functions checked normal at time of service . No leaks .
Near Santa Maria, CA 93455
James
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00
Unit has occasional flickering and tones from control UI. Unit randomly tries to lock control panel and flashes lights at intermittently. Ordering new UI. did not reschedule due to part availability. ; ordrng 1 W11043015 (panel-ui), Replaced panel UI and tested unit. Unit now working as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Nipomo, CA 93444
James
Job Details:
09/17/2018
WHIRLPOOL DRYER MHW6000AW0
unit leaks under certain settings. Replacingcross flow hoses and clamps via service pointer. Did not reschedule due to part availability. Quoted $315.61 for service call parts and labor. Collected service charge of $115 via CC WILL COLLECT REMAINING BALANCE $200.61 ON RETURN. ; ordrng 4 596669 (clamp-hose)s and 1 W10577770 (hose) and 1 W10577787 (hose), Replaced hoses and clamps. Tested unit. O leaks and unit functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Lompoc, CA 93436
James
Job Details:
09/17/2018
whirlpool refrigerator WRF535SWHZ00
unit making vibration noise during operation. Checked back panel and found it loose in some spots. Tightened panel. Vibration lessened. Also lowered feet to raise unit off of floor. Vibration stopped at this time. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Ynez, CA 93460
James
Job Details:
09/17/2018
whirlpool refrigerator WRX735SDBM04
Found unit not despising water or ice. Customer had removed filter and had mistakenly turned icemaker off. Reinstalled filter and water functioning as intended. Turned icemaker on and icemaker harvested and filled as intended. Customer instructed on use of filter and UI settings
Near Reedley, CA 93654
Timothy
Job Details:
09/17/2018
WHIRLPOOL OVEN GS563LXSQ
Inspected unit and found it has multiple issues with the ignition CKT. The ignition board only clicks twice and never again. The bake igniter does not even attempt to light. The bake igniter is corroded and should be replaced now that the unit needs to have other work done to it. The regulator has resistance that is just out of range. The ignition wires are an older type that is not as well insulated. Unit will need an igniter, ignition board .; ordrng 1 WPW10331686 (module-spk), nstalled parts. Tested unit. Unit operating normally.; Job Completed.
Near Dinuba, CA 93618
Timothy
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05
Installed handle W10827046 noted this one conforms to the shape of the door . Unit checks ok.
Near Caruthers, CA 93609
Timothy
Job Details:
09/17/2018
whirlpool dryer WED4815EW1
Inspected unit and found the element shorted and the heat fuse open. Replaced parts with truck stock and tested. Found a low flow once the unit was connected to the wall. Found the vent is stuccoed over and crushed. Opened up crushed vent and recommended the through wall vent be replaced since it is the cause of the restriction. Unit operating normally. Customer has been informed recalls on vent restrictions are not covered by warranty.; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE)
Near Fresno, CA 93727
Ian
Job Details:
09/17/2018
whirlpool refrigerator WRF535SMBM00
Tech found icemaker had shorted thermostat. Would not cycle at all when thermostat was jumped. Installed icemaker from provided stock a new icemaker cycled immediately. Temperature reads 12° in freezer at time of visit. Unit now tests good.
Near Clovis, CA 93611
Ian
Job Details:
09/17/2018
WHIRLPOOL DRYER WED4815EW1
Tech spoke with customer to verify issue. Noise issue is fixed but retainer clips ordered in last PVR, we’re not ordered. Need to order or find existing ordered retainer clips for repair. Installed parts. Unit now test good with no damage to home.; Job Complete
Near Clovis, CA 93619
Ian
Job Details:
09/17/2018
GE WASHER GTW680BSJWS
Tech found water valve physically stuck open, causing a constant drip. Control pressure sensing function is also behaving erratically. Need to replace control and water valve repair.; ordrng 1 WH13X26637 (VALVE) and 1 WH18X24934 (CONTROL), Installed parts and programmed control to personality 3. Tested unit and unit now test good with no leaks or damage to home.
Near Fresno, CA 93705
Ian
Job Details:
09/17/2018
WHIRLPOOL WASHER WTW5000DW1
unit fails spin test in automatic spin cycle. Checked error codes and found F7e1 and F7e7. Motor speed faults. While examining wire harness tech found that unit gear case is full of debris. Remove the speed sensor and found speed sensor area filled with debris. Removed the debris and retested. Unit now tests good with no additional failures in automatic cycle.; Job Complete.
Near Fresno, CA 93704
Ian
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR WRT314TFDW00
Tech found louder than typical noise coming from compressor area. Found copper tubing that goes through drain pan was vibrating against ledge of drain pan. I just had missed placed vibration guards, which made a noticeable difference. No further abnormal noises at time of visit.
Near Fresno, CA 93703
Ian
Job Details:
09/17/2018
whirlpool washer WTW5000DW1
Tech found f0e5 suds error stored in control. No long fill or long drain errors, which are indicative of an overfill situation. Before starting any test tech examined entirety of the units cavity and underneath lid. Found no evidence of leak from any component or trails of water residue inside or underneath machine cavity before starting water tests. Ran auto test cycle. No leaks at all. No potential for leaks seen during test. Ran water valve test and filled to maximum water capacity. Did not leak a drop from any component. Unit was tested thoroughly, again, and tech was unable to reproduce leak. This leaves situational or locational issues as the source of customers leak problems. It could be backlashing out of the wall drain, or overloaded. In any case unit does not leak under every other possible circumstance and functions normally with no leaks from machine components.; Job Complete.
Near Fresno, CA 93720
Chris
Job Details:
09/17/2018
kitchenaid oven KODE300ESS
oven timer would not Make a sound when Time was up. Also customer had issues with temperature. I first entered Oven into diagnostics Receive no error codes. Then proceeded in settings found out sound was off for the keypad and also the timer so I change that setting also went through and calibrated Oven temperature. Found It was about 8° off. I put in the correct offset now temperature is reading true. Job complete
Near Fresno, CA 93730
Chris
Job Details:
09/17/2018
kitchenaid refrigerator KSSC48QTS00
On return visit this morning replaced inverter box compressor still would not come on check for proper DC voltage and 120 AC voltage to the compressor that all checked out good. We’re still having electrical issues after troubleshooting little more determined it’s got to be the control box inside the refrigerator that’s keeping main components from turning on. Return back here at 3 o’clock installed new control box. Powered refrigerator back on all functions tested good now refrigerator is functioning like it should. Talked with David at the shop he s coded part wpw1046894. On Thursday I collected for full amount for parts and labor and diagnostics did not charge for this part. Job complete
Near Madera, CA 93638
Irvin
Job Details:
09/17/2018
whirlpool washer WTW4816FW2
Customer says unit won’t drain. Confirmed. Seized motor, impeller good no blockages. Replaced pump. Calibrated unit, passed. ; used 1 W10919003 (PUMP-WATER)
Near Madera, CA 93638
Irvin
Job Details:
09/17/2018
whirlpool dryer MDB7749SBM2
Unit is not draining, confirmed. The unit is not washing, confirmed the pump motor failed, impeller separated from motor. Replaced unit drains. The wash arm is not rotating, or securing to shaft. ; ordrng 1 WP8268340 (bearing) and 1 WP8268343 (cap) and 1 WPW10077898 (suport-arm) and 1 WPW10330588 (arm-spray), used 1 W10348269 (PUMP-DRAIN)
Near Madera, CA 93637
Irvin
Job Details:
09/17/2018
ge microwave JVM3160RF3SS
OTR GE MICROWAVE NO POWER. Found blown 20 amp fuse. Replaced and test for operation, passed. All ops normal. Tech notes: unit is saturated in grease, Customer needs to clean ; used 1 W10138793 (FUSE)
Near Kerman, CA 93630
Irvin
Job Details:
09/17/2018
maytag washer MVWB835DW1
unit is not washing properly. Checked errors found 2 codes. Long fill, and overload. Cleared codes test components, the agitator is slipping. The valve is adding water slowly. Failed cold solinoid. Replaced washplate and valve W11165546 (Valve) W10902814 (Washplate). Test 51 passed. All ops normal. ; Job Complete.
Near Fresno, CA 93711
Irvin
Job Details:
09/17/2018
ROPER WASHER RTW4641BQ
The units drain pump is activating, not moving water. Unit is full of water. Customer needs to bail water out, to access pump. Tilted washer forward. Removed failed pump. Installed replacement WPW10661045 (PUMP-WATER) . Put unit back into position, calibration passed. All ops normal.
Near Ahwahnee, CA 93601
Douglas
Job Details:
09/17/2018
whirlpool refrigerator WRF535SMBW00
Removed and replaced door 12977864WQ (DOOR) and door gasket unit is sealing properly; Job Complete.
Near Mariposa, CA 95338
Douglas
Job Details:
09/17/2018
WHIRLPOOL DISHWASHER WDF760SADB2
Called tech sr 7722958067 text me instead of the problem might be the water inlet valve not responding properly removed and replaced valve customer watch; Job complete.
Near Madera, CA 93636
Douglas
Job Details:
09/17/2018
Near Madera, CA 93638
Douglas
Job Details:
09/17/2018
MAYTAG DRYER MVDC300VW0
Unit has a bad fuse removed and replaced fuser unit is working properly; used 1 WP3392519 (THERMAL FUSE)
Near Madera, CA 93637
Douglas
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR WRT111SFDM03
Found unit to have bad start device removed replaced start device unit is now cooling properly; used 1 8201786 (START DEV)
Near Madera, CA 93638
Douglas
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR ED5KVEXVB00
Unit has filter dryer restriction; used 1 WPW10143759 (DRIER ASSY) Removed and replaced filter dryer pulled good vac -30 µm charge system with 5 ounces of refrigerant unit is cooling properly; used 1 WPW10143759 (DRIER ASSY)
Near Hughson, CA 95326
Cruz
Job Details:
09/17/2018
AMANA WASHER NTW4516FW1
unit still has water after spin cycle, clothes are still wet, for codes and found F5E7 actuator fault code. Ordering parts cntrl elec, pump, actuator for unit. ; ordrng 1 W10913953 (actuator) and 1 W10919003 (pump-water) and 1 W11124710 (CNTRL ELEC ), Installed new parts (cnrtl elec, water pump, actuator) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked ck for codes found none as well no leaks, unit is working as designed
Near Merced, CA 95348
Cruz
Job Details:
09/17/2018
maytag washer MHW5500FW1
Upon arrival cx came out of laundry room and stated that unit had a small dent at panel cntrl, cx does not want panel cntrl replaced cx just want tech to see the dent on panel cnrtl, which I did discover, dent is not effecting unit cx said she can live with it, does not want panel replaced because cx is afraid that the unit will not work properly after repair, cx did not want tech to run a diagnostic test because cx just had washed clothes.
Near Patterson, CA 95363
Cruz
Job Details:
09/17/2018
WHIRLPOOL REFRIGERATOR WRS586FLDM00
Bruce from wp tl said to replace panel UI, Bruce had tech go into diagnostic test 6 bi metal defrost test it passed, tested heater element and found it to be good, I have replaced bi metal harness wire, cntrl elec, unit having same issue, (w108811881 panel UI) Installed new part (cntrl elec) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed, the part is under s code, cx ok repair. ;
Near Lathrop, CA 95330
William
Job Details:
09/17/2018
whirlpool range WFG515S0ES1
Found keypad/control brd melted, found no signs of heat from circuit board, Replaced WPW10424890 (CNTRL-ELEC), Tested all functions tested okay.
Near Manteca, CA 95336
William
Job Details:
09/17/2018
AMANA WASHER NTW4516FW2
Checked power at wall, ran low speed spin test, found splutch rattling , all other diagnostics, test ok, called WP TL was told to contact lead tech of ARS for assistance.with problem. WP TL ENDED PHONE Abruptly. ( hung up on me). Referred customer back to whirlpool customer care.
Near Manteca, CA 95336
William
Job Details:
09/17/2018
WHIRLPOOL DRYER WED4815EW1
Found dryer vent plugged with Debris, Instructed customer house dryer vent needs to be cleaned out, unit operating as designed.
Near Manteca, CA 95336
William
Job Details:
09/17/2018
AMANA DRYER NED4700YQ1
Check element, all thermal cutoff, thermostat, found no voltage at timer, ordered timer for unit.; ordering 1 WPW10436303 (timer), Replaced timer, checked dryer functions, unit heating normally , unit operating as designed.
Near Manteca, CA 95337
William
Job Details:
09/17/2018
kitchenaid venthood WVW51UC6FS1
Found air damper flapper detached from duct assy, ordered damper hood assy; ordrng 1 W10847841 (dampr-hood), Found damper/hood assy.. broken, Replaced damper- hood assy, tested fan functions, tested okay.
Near Ripon, CA 95366
William
Job Details:
09/17/2018
whirlpool refrigerator WRT318FZDW02
Found temp 42 degrees in FF area, higher settings freezing FF area., Instructed customer on air balance settings, adjusted air balance in freezer, Ran diagnostics on unit, tested okay.
Near Waterford, CA 95386
William
Job Details:
09/17/2018
MAYTAG MICROWAVE MMV4205FZ0
Found open/close door problem, micro sw erratic operation, replaced door latch micro switches, checked microwave functions, tested ok; used 3 W10727360 (MICROSWITCH)s
Near Ceres, CA 95307
William
Job Details:
09/17/2018
whirlpool washer MVWB766FW1
Found dial with very erratic operation when selecting cycle, ran console test on unit, checked power to unit , power tested ok, ordered console & main control; ordrng 1 W11135391 (CONSOLE) and 1 W11135392 (MAIN CONTROL), Console have has erratic operation, Replaced console assy, Checked console functions, Tested ok
Near Perris, CA 92571
Kevin
Job Details:
09/14/2018
whirlpool refrigerator WRS315SDHM01
Unit not making ice or dispensing water. I removed water filter and water now dispenses. Unit has bad water filter. I called trade partners and they said water filters are not covered even if unit is 2 weeks old. They gave me the number to the water filter div and told me to have customer call them. Unit tests good.
Near Perris, CA 92570
Kevin
Job Details:
09/14/2018
kitchenaid refrigerator KRFF507HBS00
Unit making loud noise and warm temps in FC. I found that the temps were about 10 degrees warmer in FC. I pulled unit out and found that the cabinet has a couple dents and condenser fan housing is cracked allowing fan blade to hit housing. Housing could be cracked due to cabinet being tweaked by dent. Also found stainless water line leaking at unit. I tightened water line but line could be defective. Ordering fan housing and condenser fan motor. Will not be able to further diagnose unit till housing and fan have been replaced. ; ordrng 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan) and 1 WPW10406719 (shroud),c ustomer got unit exchanged at store.
Near Riverside, CA 92506
Kevin
Job Details:
09/14/2018
whirlpool refrigerator WRS325FDAB02
Water leaking out freezer compartment. I found iced over evaporator drain pan which was causing drain water to leak out freezer when in defrost. I cleared drain and tested unit. All tests good.
Near Riverside, CA 92507
Kevin
Job Details:
09/14/2018
maytag refrigerator MFX2876DRM02
Found unit has slow ice production. I tested ice box fan and found it to be spinning slowly. Also had error codes for ice maker. Need to replace ice maker, ice box fan and add second fan with new adaptor kit. Ordering parts. ; rqstng P&A on 1 W10846539 (fan ) and 1 W10864518 (adapter) and 1 W11188383 (ICE MAKER ), When I arrived to put ordered parts in a new symptom had started happening. The FC was at 15 degrees and RC was at 43 degrees. I put unit into test cycle and found that the FC was only getting a partial frost pattern. Unit has a low side sealed system leak. Unit will need both evaporators and compressor. Previous ordered parts are not needed and I will return. Removed and replaced compressor and evaporators. Vacuumed system down and charged with 5.5oz of Freon. Tested unit. All tests good. ; used 1 134A (134A 5.5OZ ), and 1 AF1200 (TUBE EXTENSION)
Near Riverside, CA 92501
Kevin
Job Details:
09/14/2018
whirlpool dryer WGD4815EW2
Timer locked up and shaft came out of timer when knob was turned. Knob is still good and customer has it. Unit needs new timer. Ordering timer. ; ordering 1 WPW10185981 (timer), Removed and replaced timer. Tested unit. All tests good.
Near Rialto, CA 92376
Daniel P.
Job Details:
09/14/2018
whirlpool refrigerator WRT541SZDW00
Refrigerator is not cooling, removed evaporater cover found no frost , compressor running , and filter drier already replaced on unit , refrigerator has low side leak causing system contamination, refrigerator took over 5 minutes to equalize, instructed customer, customer declined repairs will contact retailer
Near Fontana, CA 92336
Daniel P.
Job Details:
09/14/2018
whirlpool refrigerator WRS325FDAM04
Refrigerator led not working , dispenser not dispensing properly, found bad led module and solenoid sticking.; ordrng 1 WP2152713 (solenoid) and 1 WPW10515057 (light), installed new led module and solenoid assy tested checks ok call completed.
Near Rancho Cucamonga, CA 91730
Daniel P.
Job Details:
09/14/2018
kitchenaid dishwasher KUDS30IXBL9
Dispenser door broken melted onto heater , removed melted door , removed melted plastic from heater , replaced dispenser WPW10304408 (dispenser). call completed.
Near Rancho Cucamonga, CA 91739
Daniel P.
Job Details:
09/14/2018
whirlpool refrigerator WRF736SDAM11
Ice container broken , found hole in ice bin , ordering 1 WPW10347093 (ice container) replaced ice bin tested checks ok call completed.
Near Fontana, CA 92336
Daniel P.
Job Details:
09/14/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM14
Icemaker not making ice found icemaker fill line frozen tested fill line heater found 120 V at heater , will order heater and valve for possible seeping ; ordrng 1 W11087201 (heater) and 1 WPW10341329 (water valve assy), Customer complaint icemaker not making ice found icemaker fill line frozen tested fill line heater found 120 V at heater , will order heater and valve for possible seeping, replaced valve and heater cycled and filled icemaker all ok call completed.
Near Fontana, CA 92335
Daniel P.
Job Details:
09/14/2018
maytag washer MVWC565FW1
washer not completing cycles, found f5e1 error , ran manual test found lock not working replaced tested and recalibrated all ok call completed.; used 1 W10838613 (LATCH)
Near Fontana, CA 92337
Daniel P.
Job Details:
09/14/2018
whirlpool refrigerator WRX735SDHZ00
Customer refrigerator drawer not opening and closing properly, , found damaged runner causing damage to deli drawer .will order parts; ordrng 1 W10385043 (rail) and 1 WPW10346891 (slide) and 1 WPW10366647 (pan-snack), Customer refrigerator drawer not opening and closing properly, , found damaged runner causing damage to deli drawer, installed slides and pan all ok call completed.
Near San Bernardino, CA 92411
Daniel P.
Job Details:
09/14/2018
MAYTAG WASHER MVWX655DW1
Washer not spinning found f7e1 error , found loose pulley nut, tightened, tested unit noisy during agitation, found large number of coins between and under washplate , no hot water , drain pipe too low , removed coins as courtesy, instructed customer to add hot water faucet and needs higher drain pipe call completed .
Near Highland, CA 92346
Daniel P.
Job Details:
09/14/2018
roper dryer RGD4516FW0
dryer not heating , found open thermal fuse replaced and tested all ok call completed.; used 1Thermal Fuse (3392519/WP3392519)
Near Upland, CA 91784
Tyler
Job Details:
09/14/2018
whirlpool refrigerator KRFF507ESS01
unit froze evaporator again. Ordering main control not in stock.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire), Removed and replaced evaporator fan harness and main control. Tested all works good at this time.
Near Montclair, CA 91763
Tyler
Job Details:
09/14/2018
whirlpool freezer WRF535SWHZ01
light not coming on and ice is clumping. Found switch was frozen. Fixed and set temps all works good at this time.
Near Montclair, CA 91763
Tyler
Job Details:
09/14/2018
maytag washer MVWX655DW1
unit is still shaking. Ordering basket not in stock.; ordrng 1 W10752719 (basket), , Removed and replaced basket tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details:
09/14/2018
maytag dryer MGDC215EW2
Customer states something is burning in the dryer. Found debris is burning in the flame tube. Fixed and tested all works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
09/14/2018
whirlpool refrigerator WRS325FDAM02
Ice maker is leaking. Ordering ice maker; ordrng 1 WPW10300022 (icemaker), Removed and replaced ice maker. Tested all works good at this time.
Near Bloomington, CA 92316
Tyler
Job Details:
09/14/2018
whirlpool refrigerator WRB322DMBM00
ice maker stopped working. Removed and replaced W10884390 (icemaker). Tested all works good at this time.
Near Baldwin Park, CA 91706
Stephen
Job Details:
09/14/2018
WHIRLPOOL WASHER WTW7500GW0
Ran diagnostics. Had f3e2,f8e1,f0e3, f2e1 error codes. Cleared error codes. Found cold valve stuck closed. Replaced fill valve. Ran load size calibration. Tested hot/ cold fill. Unit is filling properly. Complete.
Near La Puente, CA 91746
Stephen
Job Details:
09/14/2018
whirlpool refrigerator WRT138FZDW00
sealed FC,RC cabinet to liner with RTV silicone sealant. Advised to leave door closed at least 4 hours before opening. No other causes of condensation found at this time. Complete.
Near La Puente, CA 91744
Stephen
Job Details:
09/14/2018
whirlpool refrigerator WRF767SDEM01
Ran diagnostics. Ice box fan not running. Found FC door warped in top center causing gasket not to seal. FC evaporator fan iced up, RC evaporator, fan iced up. Needs FC door, FC evaporator motor, blade, RC evaporator motor/ harness, ice box fan. 1 LW10341279 (dor-fip ss) and 1 W10846539 (evaporator fan blade) and 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire) and 1 WP67006337 (blade- fan), Replaced FC door. Relocated RC thermistor with foil tape, zip tie per service bulletin # w11092686c.Unit is cooling properly at this time. Cleaned condenser. Advised to keep FC door closed for 4 hours. Complete.
Near West Covina, CA 91791
Stephen
Job Details:
09/14/2018
whirlpool refrigerator KFIV29PCMS03
Found ice container has rust on auger, Left upper FC slide stops are broken. Needs adaptor kit. Needs ice container, bracket; 1 W10864519 (adapter), 1 W11129522 (ice-contnr), 1 W11131390 (bracket), 1 W11161915 (BRACKET), Replaced ice container, FC upper drawer brackets, installed adaptor kit per service pointer # w10842568. Unit is cooling properly at this time. Complete.