Near Glendora, CA 91741
Tyler
Job Details:
09/19/2018
kitchenaid cooktop KGCU467VSS02
Customer states when more than more burner is on the flames get smaller. Removed gas line and found that unit seems to have gas pressure. Removed and replaced regulator W11106948 (regulator) found pipe dope blocking flow. Tested all works good at this time
Near Azusa, CA 91702
Tyler
Job Details:
09/19/2018
kitchenaid refrigerator KRFC300ESS01
Customer states ice maker is not working. Found ice maker not cycling. Removed and replaced ice maker W10884390 (icemaker) . Also found low water flow. Customer to replace water filter.
Near Ontario, CA 91764
Tyler
Job Details:
09/19/2018
whirlpool washer WTW5000DW0
Customer said it would not spin out towels. Cycle tested unit all works good at this time. Customer to try and ball up towels and wash. All works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
09/19/2018
whirlpool microwave WMH31017FW0
Customer states microwave has no power. Found open door switch. Removed and replaced micro switches and thermal fuses. Tested all works good at this time.; used 2 W10138793 (FUSE), and 3 W10727360 (MICROSWITCH)
Near Fontana, CA 92337
Tyler
Job Details:
09/19/2018
maytag washer MVWB835DWO
Customer states the unit is making noise and will not wash on heavy load. Found stator is hitting the drain pan. Lifted machine legs to clear pan. Cycle tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
09/19/2018
WHIRLPOOL OVEN KMBP100ESS01
Customer states unit is not preheating to set temp. Found customer was not aware that convent bake will automatically deduct 25 degrees from set temp. Tested all works good at this time.
Near West Covina, CA 91791
Francisco
Job Details:
09/19/2018
whirlpool refrigerator WRF989SDAM00
Removed and replaced parts listed, pulled vacuum unit held vacuum. Recharge to specs on data plate. Also installed adapter for moisture issue on rear wall. Found water leak on filter head line also repaired leak. Unit working as intended. Please schedule as soon as part arrives. (in putting unit together, found that the escutcheon tabs were cracked and not holding it in place),; ordrng 1 WPW10553630 (escutcheon), Removed and replaced part listed. Unit now working as intended.
Near Monrovia, CA 91016
Francisco
Job Details:
09/19/2018
KITCHENAID MICROWAVE KMHS120ESS2
Checked unit found cavity light staying on. Inspected further and found a broken monitor switch on unit, Removed and replaced part listed, tested ops unit working as designed. Advised customer on how to properly close door. Collected service call fee,part, and labor. used 1 W10727360 (MICROSWITCH)
Near Pasadena, CA 91101
Francisco
Job Details:
09/19/2018
whirlpool washer WTW8000DW5
Checked unit found error code f8 e 6 Unitncreated code by leaving lid open when there was water present in the tub of the washer. Cleared code and ran verifying cycle test 51 unit ran with no issues. Leveled front legs and performed spin with clothes and without and found no issues. Only abnormal noise found was vibration from hanger leaning on washer on the right side. Removed hanger and informed customer that loose items like this will vibrate agains cabinet. Instructed customer on proper loading technique as well. Unit is working as intended.
Near Pasadena, CA 91101
Francisco
Job Details:
09/19/2018
whirlpool dryer WGD8000DW4
Customer stated unit was not fully drying on sensor dry at times. Entered diagnostics found no error codes. Performed moisture bar sensor test unit is sensing moisture. Adjusted customer focused dryness level. Also informed customer she needs to do full loads to ensure garment is making contact with sensor bars in order for dryer to sense the humidity in her clothes. Asked to run a few loads and report any issues.
Near Simi Valley, CA 93063
Aaron
Job Details:
09/19/2018
whirlpool refrigerator
Unit right side freezer door was not shutting and sealing up , found the kick plate was off and up just enough to keep the freezer door from sealing up correct , reinstalled kick plate on the bottom unit now seals up good , advised customer to be aware of it next time we will have to charge for this issue
Near Simi Valley, CA 93063
Aaron
Job Details:
09/19/2018
maytag dryer MGDC215EW2
Dryer timer is not advancing on its own needs new timer, replaced the timer PW10185981 (TIMER) tested operations normal now.
Near Oxnard, CA 93036
Jesus
Job Details:
09/19/2018
whirlpool refrigerator WRF990SLAM00
Customer states that unit is not cooling. Checked unit and found the high temperature. Removed back cover and found the compressor too hot and dye on drain pan. Removed back cover and compressor, filter dryer. Removed drawer and evaporator cover. Cut copper lines and installed evaporator. Assembled fresh food section. Installed new compressor and filter dryer. Pulled vacuum and charged the unit. Unit is woking as designed. Used 1 W10276644/compressor 1 W10917531/evap.
Near Ventura, CA 93003
Jesus
Job Details:
09/19/2018
whirlpool refrigerator WRT111SFDM03
Customer states that unit evap cover icing up. Checked unit and removed cover found frost in the return vent also to seal liner. Ordered parts; ordrng 1 8201711 (adhesive) and 1 W10261263 (deflector) and 1 WP2163777 (blade-fan), Removed back cover and installed new fan blade. Assembled unit and seal the liner on both compartments. Unit is now working as designed.
Near Camarillo, CA 93012
Jesus
Job Details:
09/19/2018
whirlpool dryer WET4027HW0
Customer states that unit is not heating. Checked unit and unit not heating. Shut off breaker and tested outlet. Unit is getting power from L1 to neutral 118 vac, L2 to neutral 118 vac, from L1-L2 0 volts. Electrical need to be repair before doing any further testing.
Near Camarillo, CA 93012
Jesus
Job Details:
09/19/2018
maytag washer MVWC565FW1
Customer states that fabric dispenser leaking. Checked unit and ran diagnostics found error codes. Ran manual testing and automatics test. Customer instruct on soap usage and maintenance. Customer has filtration system installed advised him not to use too much soap. Unit is woking as design. F2-E1. Stuck keyF0-E2. Over-suds condition detected.
Near Camarillo, CA 93012
Jesus
Job Details:
09/19/2018
whirlpool washer WFW75HEFW0
Customer states that unit was not turning on. Upon arrival customer states that unit is now powering on. Ran diagnostics and found error code. Looked up error code on tech sheet and was not listed. Called techline to document. Ran diagnostics and and passed. Advised customer have unit on its own dedicated circuit . Removed back panel and visually inspected rotor and stator. Unit is woking as designed.
Near Thousand Oaks, CA 91362
Jesus
Job Details:
09/19/2018
whirlpool dryer WGD5000DW3
Customer states that unit heats too much. Checked unit and ran timed dry cycle. Found the vent outside clogged. Removed exhaust vent screen from outside. Cleared out and assembled unit. Unit is now working as designed.
Near Thousand Oaks, CA 91362
Jesus
Job Details:
09/19/2018
whirlpool washer WTW5000DW1
Customer states that unit is making noise, checked unit and ran diagnostics no error codes found. Ran manual and automatic tests. Unit is woking as design. Customer's concern was when unit was shifting from agitating to spin.
Near Glendale, CA 91205
Raymond
Job Details:
09/19/2018
WHIRLPOOL WASHER WTW7500GC0
Upon arrival customer stated a high pitch noise when in the last 13 minutes. This is when the basket is spinning at its fastest. Load tested machine and found the whole room shaking, customer has raised foundation and vibrations are being transferred to dryer and shelves causing items to rattle together making an array of noises. Unit functions as designed at time of service.
Near Los Angeles, CA 91316
Raymond
Job Details:
09/19/2018
kitchenaid microwave KMHC319ESS0
Upon arrival customer stated door won’t shut and the door interlocks looked different to her. The lower interlock had fallen into the closed position. Removed access panel and reset interlock. Tested unit unit functions as designed.
Near Santa Clarita, CA 91355
Billy J.
Job Details:
09/19/2018
whirlpool dishwasher WDF520PADW7
Upon arrival customer stated unit not drying and unit leaving film on dishes no error codes on unit found customer was using wrong soap and rinse aid. instructed customer of proper use and care also found loose connection on heater resecured. retested good, job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details:
09/19/2018
whirlpool refrigerator WRX735SDHZ00
Upon arrival custoemr stated had air leak in fridge due to gasket. I applied heat gun, sealed, retested great. job complete.
Near Los Angeles, CA 91326
Billy J.
Job Details:
09/19/2018
whirlpool range WFG975H0HZ0
Customer states some times burner clicking won’t shut off states some times they won’t ignite. tested unit and all burners ignited as designed all electrodes work as designed tested outlet it works fine instructed customer on proper use and care job complete
Near Stevenson Ranch, CA 91381
Billy J.
Job Details:
09/19/2018
maytag dishwasher MDB7749AWB2
Upon arrival customer states u.i does not start machine. tested unit found u.i had failed inspected and saw white magnesium on ribbon removed and replaced panel retested job complete.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details:
09/19/2018
maytag washer MVWC565FW1
Customer states washer is not filling with water. Ran diagnostics got no error codes. Ran test cycle all functions are working as designed. Ran Manual mode toggled both water valves both valves are functioning as designed. Explained to customer that unit uses a lot less water than his older washer. Referred him to his use and care guide. All functions are normal. No dents dings or scratches caused by tech.
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details:
09/19/2018
kitchenaid refrigerator KSSC48QTS02
Customer states ice dispenser not functioning properly. Found service pointer on issue. Ordering kit from service pointer #W10549955; ordrng 1 WPW10546285 (motor), Removed door panel. Then removed the motor and chute. Replaced with new parts. Removed auger rod and cleaned off all rust and Debris. Reinstalled all parts. Unit now functioning as designed. No dents dings or scratches caused by tech. Customer approves repair at this time. Ice now dispensing.
Near Glendale, CA 91206
Bryan Dunn-Wilson
Job Details:
09/19/2018
whirlpool refrigerator KFIV29PCMS
Inspected unit found large block of ice on RC evap. Evap cover has large crack in the middle needs to be replaced. Instructed customer to unplugged unit 24 hours prior to next visit. Ordering evap cover; ordrng 1 W11211387 (EVAP COVER ), Removed and replaced evap cover and fan motor. Unit now functioning as designed. No dents dings or scratches caused by tech.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details:
09/19/2018
whirlpool refrigerator WRT138FZDW00
Customer states fridge is to cold. Thermistor is testing open. Ordering thermistor; ordrng 1 W10838965 (thermistor), Removed and replaced thermistor. Cleared all ice build up. Explained to customer if it happens again to call us back out fan in freezer is running. No other issues found. No dents dings or scratches caused by tech.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details:
09/19/2018
whirlpool refrigerator WRX735SDHZ00
states drawer gets stuck. Removed drawer and reinstalled it back on track. Drawer functions as designed. Sent video to customer. No dents dings or scratches caused by tech ; Job complete.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details:
09/19/2018
whirlpool refrigerator WRX735SDHZ00
states drawer gets stuck. Removed drawer and reinstalled it back on track. Drawer functions as designed. Sent video to customer. No dents dings or scratches caused by tech ; Job complete.
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details:
09/19/2018
kitchenaid dishwasher KDFE104DBL2
Customer states dishwasher will not start. Ran diagnostics. Unit would not start. Inspected fill valve and float switch both check out fine. Inspected latch and found that the strike was struck between the counter top and the wood holding dw in place bent strike to make contact with door. Closed door unit started operating as designed. No dents dings or scratches caused by tech. Customer approves repair At this time.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details:
09/19/2018
amana range ACR4303MFW2
Customer states cook top is not getting hot. Pulled unit checked for proper voltage found 240 at outlet. Tested unit. Cooktop is functioning as designed. All burners get red hot. Found no issues at this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details:
09/19/2018
MAYTAG DRYER MGDX655DW2
Customer states there is a blue substance and it looks as if the drum melted. Informed customer that blue coloring was from something they washed then dried for example blue jeans. Informed customer that there is nothing wrong with unit no signs of anything melting. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91344
Kenneth
Job Details:
09/19/2018
KITCHENAID REFRIGERATOR KRFC704FPS00
ound unit with faulty ice maker. Ice maker cycles properly. But does not fill wi5 water. Valves are being energized and unit does dispense water. Ordering new ice maker. Rescheduled customer for Monday 9-10-18 ; ordrng 1 W10908391 (icemaker), Customer said WPL said they are gonna replace. Customer declined another repair. Customer says if WPL doesn’t replace they will call back for another repair.
Near Los Angeles, CA 91344
Kenneth
Job Details:
09/19/2018
whirlpool dryer WGD5000DW1
Found unit with a vibration coming from motor. Motor is vibrating slightly causing bracket it’s sitting on to vibrate at the bottom of the cabinet. Sending it to the blower wheel and ducting. Will need to call techline and see if they have any suggestions to keep the stuff from vibrating slightly. Rescheduled customer for Monday techline call. Talked to techline. And techline told me slight vibration can occur when unit gets hot especially due to motor brackets sitting on the frame of the unit and viberating from the motor can cause brackets to move on cabinet . No repair suggestions at this time.
Near Los Angeles, CA 91304
Kenneth
Job Details:
09/19/2018
kitchenaid dishwasher MDBH979SAB0
Customer informed me of unit leaking water. Tested unit and drained and found no leaks. Found no signs of leak. Customer informed me unit was leaking right out side the door. Informed customer that unit was most likely leaking soap. Customer rinses off all her dishes. Informed customer that unit needs to leave dirty on the dishes to have something for soap suds to break down on. Infomed customer to continue running unit and if problem continues to call back. 30day warranty on SVC.
Near Los Angeles, CA 91307
Kenneth
Job Details:
09/19/2018
amana dryer NGD4655EW2
Found unit not starting properly. Due to start button faulty. Button was broken in 3 pieces. Replaced switch with WPW10420741 (SWITCH-PTS) and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91605
Kenneth
Job Details:
09/19/2018
whirlpool dryer NDG5805AWW
Found unit squeaking real loud due to worn idler pulley. Ordering new idler pulley; ordrng 1 WP37001287 (bracket), Installed assembly. And bracket and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Visalia, CA 93291
Enrique
Job Details:
09/19/2018
MAYTAG WASHER MHW5100DW
LC error code . In diagnostics , found f5e4 = door unlock error . Replaced the door latch . Model/serial # not on the unit .
Near Coalinga, CA 93210
Enrique
Job Details:
09/19/2018
FRIGIDAIRE DISHWASHER FFID2426TS1A
water leaking underneath . I found the water level float is missing . Construction superintendent stated , he took it off trying to fix it . I will need to order new float switch assembly .; ordrng 1 154773201 (switch,float) and 1 5304506520 (float), As per the customer . The dishwasher got exchanged . I will return the parts .
Near Coalinga, CA 93210
Enrique
Job Details:
09/19/2018
FRIGIDAIRE RANGE FFEF3016TSD
oven not heating up correctly . I diagnosed the unit , found the oven & cooktop elements turn on, but doesn’t heat correctly just warm . I tried to adjust/calibrate the temperature . The control not responding . ; ordrng 1 316419145 (OVERLAY) and 1 316490003 (probe) and 1 5304508925 (CENTRAL ELECTRIC ), Replaced the central electric , overlay and oven sensor . All functions checked normal at time of service .
Near Lemoore, CA 93245
Enrique
Job Details:
09/19/2018
WHIRLPOOL REFRIGERATOR WRX988SIBW01
ice maker not making any ice and control not powering on . I diagnosed the unit , found the pantry user interface not powering on , and the dispenser user interface partially displaying the #s . Not cooling correctly . ; ordrng 1 W10789393 (cntrl-elec) and 1 WPW10503833 (cntrl-elec), Replaced the central electric , UI and pantry control . All functions checked normal at time of service . No leaks .
Near Arroyo Grande, CA 93420
James
Job Details:
09/19/2018
WHIRLPOOL WASHER WTW4815EW0
Customer stated squeaky nag noises during agitation cycle. Tested unit and found agitator loose. Tightened agitator and tested unit. No squeaky or rubbing noises found. Ran unit thru calibration and test cycles (manual and auto) system now functioning as intended.
Near Lompoc, CA 93436
James
Job Details:
09/19/2018
WHIRLPOOL DISHWASHER WDT970SAHV
Found unit with leak in drain hose behind unit. Ordering new hose. Ordered parts 1 8269144A/DRAIN HOSE 1 W10545278/drain Hose. Replaced drain hose and loop. Tested unit and found Unit now leak free and customer approves. No dents, dings, or blemishes on or around unit caused by tech.
Near Fresno, CA 93705
Irvin
Job Details:
09/18/2018
FRIGIDAIRE REFRIGERATOR LGHK2336TF0
Crisper drawer is freezing food, also freezing in middle of fresh food section. Called tech line, about freezing in fresh food section. Ran several test for da,pier, fan, and thermistor. During test the interface lost power during evap motor test. Unplugged to get unit out of rest mode. Reentered. Replacing the interface per tech line. 81989139/file number; ordrng 1 5304510322 (INTERFACE), Replaced interface after power removed. Completed assembly, powered. All ops normal.
Near Fresno, CA 93706
Irvin
Job Details:
09/18/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00
The doors light switch was not contacting the door. Installed spacer closed door. IM, cycled and filled. Explained issue to Customer all ops normal.
Near Kerman, CA 93630
Irvin
Job Details:
09/18/2018
whirlpool refrigerator GI6FDRXXY09
Replaced drain tube, removed ice slab in FREZER. All ops normal. CUSTOMER HAS A FAILED IM, FAILS TO FILL REPLACED IM, cycled and filled on power up. All ops normal. ; used 1 W10882923 (ICEMAKER)
Near Dos Palos, CA 93620
Irvin
Job Details:
09/18/2018
whirlpool washer WTW8600YW0
the unit is not powering. Found the hub is not holding. Replaced hub. Calibrated passed. All op normal. ; used 1 W10820039 (HUB) The washer failed to complete cycle, CX says the unit does not spin. Confirmed the suspension are weak, under load bottoms out. There is signs of oil leaking under the unit. Replacing suspension, bearing, and sensor. ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension) and 1 WPW10178988 (sensor),
9/17/18 13:40: IF there 9/17 MON, 13:17 to 13:31, Replaced components. Calibrated unit passed. All ops normal.
Near Dos Palos, CA 93620
Irvin
Job Details:
09/18/2018
whirlpool refrigerator WRS312SNHM00
Compressor is hot drier is cold. Unit restricted at cap and evap coil connection. Needs replacement ; ordrng 1 W10309988 (compressor) and 1 W10911770 (HARNESS) nstalled compressor and harness. Charged system. No leaks.
Near Los Banos, CA 93635
Irvin
Job Details:
09/18/2018
whirlpool washer WTW8500DC0
Gear case has failed bearing, replaced component. Had to break agitator to remove, installed replacement. Calibration test51 passed. All ops normal. used W10811956 (GEARCASE) W10752283 (WASHPLATE)
Near Los Banos, CA 93635
Irvin
Job Details:
09/18/2018
whirlpool dryer WGD5000DW2
During operation, dryer makes a shriek. Idler pulley failure. Used dryer repair kit. Installed all parts 4392065 (DRYER REPAIR KIT). Completed assembly, and test passed. All sounds normal.
Near Madera, CA 93637
Irvin
Job Details:
09/18/2018
whirlpool dryer WED75HEFW1
The dryer belt was broken, and idler pulley grooved. Removed failed components, replaced with dryer repair kit. All thermostat and motor good. Completed assembly test, passed all ops normal. ; used 1 4392067 (DRYER REPAIR KIT)
Near Modesto, CA 95358
Cruz
Job Details:
09/18/2018
WHIRLPOOL RANGE AGR5330BAW3
Found unit leaking gas from regulator, found regulator to have have a small crack that is causing a leak, ordering regulator for unit. ; ordrng 1 W10638126 (REGULATOR), nstalled new part (regulator) into unit. I then test all burners, bake, and broil they are all working as designed, customer ok repair.
Near Atwater, CA 95301
Cruz
Job Details:
09/18/2018
whirlpool washer WFW70HEBW0
Cx is not going to get unit repaired, cx is going to purchase a new unit instead, cx already paid for service. Will return part to storage
Near Merced, CA 95341
Cruz
Job Details:
09/18/2018
maytag dryer MGDX655DW2
unit is making a squeaking sound during any cycles, I then ask cx to add some clothes inside the unit, ran a cycle for 30 mins found no squeaking sound, found unit working as designed, instructed cx on each setting and what they do, how to clean Lint trap and not to over load drum, unit is brand new cx only used it a few times
Near Turlock, CA 95380
Cruz
Job Details:
09/18/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00
Inspected unit. Found LED lights not on inside both compartments, I then installed new parts (cnrtl elec, light switch, 5 led modules) into unit, led lights are working in both compartments, cooling temps are fine as well, customer ok repair.
Near Oakdale, CA 95361
Cruz
Job Details:
09/18/2018
whirlpool refrigerator KRFC302EPA00
Installed new parts(door blk ss, ) into unit. Door is now closing and opening as designed, found no gaps, inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, cx ok repair.
Near Fontana, CA 92336
Kevin
Job Details:
09/18/2018
whirlpool refrigerator WRF736SDAM10
Unit didn’t defrost which is causing no airflow to RC. I put unit into diagnostic and found bi metal testing bad. Need to order fan motor with harness; ordrng 1 WPW10514110 (motor evaporator),Removed and replaced fan motor with harness. Tested unit. All tests good.
Near Loma Linda, CA 92354
Kevin
Job Details:
09/18/2018
whirlpool washer WFW7590FW0
Unit not finishing cycle. I tested unit, all tests normal at this time. I cleared holes on door boot/front tub and instructed customer on clean cycle, detergent use, and off balance loads. All tests good.
Near Yucaipa, CA 92399
Kevin
Job Details:
09/18/2018
MAYTAG MICROWAVE MMV1174DS1
Customer had bad door switches causing door open error codes. Customer called out Reliable for service and they broke multiple connectors off the main control and didn’t reinstall any of the screws holding panels on. In order to repair unit at this point it would need 20amp fuse, door switches, and main control. Customer declined repair at this time.
Near Claremont, CA 91711
Tyler
Job Details:
09/18/2018
whirlpool range WFG320M0BB2
igniters will not spark. Ordering spark module and harness not in stock.; ordrng 1 WP6610341 (module-spk) and 1 WPW10548355 (harns-wire), Removed and replaced igniter and switches. Tested all works good at this time.
Near Pomona, CA 91767
Tyler
Job Details:
09/18/2018
kitchenaid range KSGG700ESS1
Removed and replaced console and ribbon cable. Still having touch panel error code. Ordering main control in stock.; ordrng 1 W11034208 (cntrl-elec),Removed and replaced main control all works good at this time.
Near Pomona, CA 91767
Tyler
Job Details:
09/18/2018
whirlpool refrigerator WRX986SIHZ00
No cool. Found condenser fan motor unplugged and compressor may have overheated or inverter went ou.; ordrng 1 W10832994 (compressor), Compressor overheated and locked up. Removed and replaced compressor. Vacuumed system and charged with Freon. Tested all works good at this time.; used 6 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION)
Near San Dimas, CA 91773
Tyler
Job Details:
09/18/2018
WHIRLPOOL REFRIGERATOR GZ25FSRXYY2
unit stopped making ice. Removed and replaced ice maker with new ice maker kit. Cycled ice maker all works good at this time.; used 1 W10882923 (ICEMAKER)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
09/18/2018
whirlpool washer WTW8500DC2
Unit is making noise in the spin cycle. Found failed bearing in gear case. Ordering gear case and slider in stock.; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy), Removed and replaced gear case and slider tested all works good at this time.
Near Rosemead, CA 91770
Stephen
Job Details:
09/18/2018
whirlpool refrigerator WRS325SDHZ01
Found ice forming in FC close to door gasket. Whirlpool tech didn’t seal liner/ cabinet properly. Resealed liner/ cabinet with RTV silicone. Door gasket is sealing properly. Advised to leave FC door closed 5 hours. Complete.
Near South El Monte, CA 91733
Stephen
Job Details:
09/18/2018
whirlpool washer WFW7590FW0
Found bellows front wire retainer off, bellows off front panel. Reinstalled front retainer, bellows to front panel. Tested wash, drain & spin. Ran diagnostics. Had f8e3, f5e3, f1e2,f5e2. Cleared error codes. Advised customer to use less detergent, about unbalanced loads. Fills, washes, drains, rinses, & spins properly . Complete
Near El Monte, CA 91732
Stephen
Job Details:
09/18/2018
kitchenaid refrigerator KRFC300ESS01
Found FC door switch not closing all the way to activate ice maker. Ice maker is ok. Needs FC door switch, pads.; ordrng 1 12002646 (light switch) and 1 WP2177331 (plastic-sq) and 1 WPW10221048 (spacer), Replaced FC door switch, installed spacer pad on FC door. Cycled ice maker. Ice is working properly. Unit is cooling properly at this time. Advised to allow 2 days for ice. Complete.
Near Bradbury, CA 91008
Stephen
Job Details:
09/18/2018
KITCHENAID DISHWASHER KDFE104DSS5
Ran diagnostics. Found power to wash motor, not running. Needs pump& motor. ordrng 1 W11085683 (pump&motor), Replaced pump & motor assembly. Ran diagnostics- ok. Fills, washes, drains,rinses, dries properly. Advised to use rinse aid for proper drying. DW was not pulled out for diagnosing or service.
Near Covina, CA 91723
Stephen
Job Details:
09/18/2018
whirlpool oven KGRS505XSS05
Upper oven not heating per customer. Power to upper bake igniter, not glowing. Found open upper bake igniter. Lower oven is working at this time; ordrng 1 WP7432P143-60 (igniter- b), Found igniter wire shorted out against burner sharp edge causing wire to burn through ( defect ). Replaced upper bake igniter, rerouted wires. Upper oven is heating properly. Complete.
Near Covina, CA 91724
Stephen
Job Details:
09/18/2018
whirlpool refrigerator WSF26C2EXW01
Filter housing misaligned. Repaired per service pointer w10375898. Cleaned condenser. Doors are opening/ closing properly. Normal ice dropping into ice container sound. Low water pressure. Advised to call plumber. Unit is cooling properly at this time.
Near West Covina, CA 91790
Stephen
Job Details:
09/18/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00
Found RC door handle studs(screws) loose. R&R door handle. Tightened studs, reinstalled handle. Handle is working properly. Unit is cooling properly at this time. Complete.
Near Los Angeles, CA 90077
Isidore
Job Details:
09/18/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB00
Removed freezer air tower, back panel, and evaporator fan motor assembly defrost evaporator and return air port installed new evaporator fan motor assembly, reinstalled back panel and installed new air tower. Test freezer operation ok at this time.
Near Los Angeles, CA 90272
Isidore
Job Details:
09/18/2018
kitchenaid dishwasher KDTE104ESS3
Found drain motor weak turning not draining removed old drain motor installed new drain motor (customer had part sent directly to them) test for leaks and dishwasher operation ok at this time
Near Los Angeles, CA 91403
Isidore
Job Details:
09/18/2018
whirlpool refrigerator KRFC300ESS
Found freezer door handle coming off, remove handle and mounting bolt put lock tight on both mounting blot and hand set screws reinstalled handle test ok at this time.
Near Los Angeles, CA 90068
Isidore
Job Details:
09/18/2018
maytag washer MVWB880BW0
Found tub ring WPW10550152 stuck to back panel suspension W10440786 failure . Parts ordered; rqstng P&A on 1 W10440786 (suspension) and 1 WPW10550152 (ring-tub), Removed top panel , tub ring and suspension rods. Installed new suspension rods tub ring, reinstalled top panel. Test washer operation ok at this time.
Near Los Angeles, CA 90065
Francisco
Job Details:
09/18/2018
WHIRLPOOL REFRIGERATOR WRT518SZFM00
door was making noise as she opened it( ffc ) indeed I found a squeaky noise coming from bottom hinge. Removed both doors applied grease to bottom hinge pin noise went away. door would not swing close when she left it open, adjusted front feet slightly higher than the rear to assist door closing issue. Customer approves functions and unit working as intended.
Near Los Angeles, CA 90039
Francisco
Job Details:
09/18/2018
WHIRLPOOL WASHER WTW7000DW0
They are going to call whirlpool and call back. Please confirm this info before sending tech out.
Near Pasadena, CA 91104
Francisco
Job Details:
09/18/2018
whirlpool refrigerator WRS325FDAM
Checked unit found dimmed lights in ffc and FC light not working at all. Removed auger motor and checked harness and voltage it checked out ok. Ordering light to complete repair; ordrng 1 WPW10515057 (light), Removed and replaced part listed unit now working as designed
Near South Pasadena, CA 91030
Francisco
Job Details:
09/18/2018
whirlpool refrigerator WRV986FDEM
Checked unit and found no model and serial number. Informed customer i would not be able to repair unit in this state due to the fact that I cannot get parts without model #. Deli drawer ui is shorted out and harness is damaged as well.
Near Arcadia, CA 91007
Francisco
Job Details:
09/18/2018
kitchenaid wine cooler KUWS24RSSS00
Display not coming on. Ordering parts to complete job. Schedule upon parts arrival please.; ordrng 1 W10238070 (transformr), 1 WPW10297313 (separator), Removed and replaced parts listed. Unit now working as intended.
Near Temple City, CA 91780
Francisco
Job Details:
09/18/2018
whirlpool oven WFG515S0ES1
Checked unit found broken hinge on right side of the oven. Removed and replaced part listed unit now working as designed. Used W10347464 (HINGE-DOOR)
Near Temple City, CA 91780
Francisco
Job Details:
09/18/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0
spray arms are not moving at all. He performed troubleshooting steps on user and care guide. Entered diagnostics and retrieved error codes 6-4 7-1 4-3. Conducted a voltage test found 120 vac going to wash motor but motor not responding. Removed and replaced part listed tested ops unit is working as intended. Used W11087376 (wash motor)
Near Rosemead, CA 91770
Francisco
Job Details:
09/18/2018
WHIRLPOOL REFRIGERATOR KFIS20XVMS10
Checked unit found all components off except for interior lighting. Conducted voltage checks and hv board not outputting voltage to the res of the unit. Needs new board ordering part Removed and replaced parts listed, programmed unit with code 2213 unit working as intended. Used WPW10312695 (CONTROL)
Near Rosemead, CA 91770
Francisco
Job Details:
09/18/2018
whirlpool refrigerator WRF757SDEM00
here was an unusual noise in the FC indeed I found a bad FC evaporator fan motor. Removed and replaced part listed, tested to ops to ensure unit was working properly, found frost build up on ffc. Customer was unaware of this issue but it needs to be repaired for unit to work properly; ordrng 1 WPW10277799 (harns-wire), Used steam gun to defrost unit. Removed and replaced parts listed tested ops unit working as intended.
Near Moorpark, CA 93021
Aaron
Job Details:
09/18/2018
whirlpool refrigerator WRF736SDAM13
Unit icemaker is jammed not making ice , replaced WPW10764668 (ICEMAKER) tested ops ok at this time , allow 24 hrs for temps to go back to normal; Job complete.
Near Simi Valley, CA 93065
Aaron
Job Details:
09/18/2018
whirlpool refrigerator WRF989SDAM02
Unit is no longer making ice test 56 said it a bad motor tested bad ice maker, moisture on the fascia and needs new heater kit , LED LIGHTS OUT NEEDS LIGHT PUCKS AND DELI BOARD DISPLAY IS randomly switches ordered all of the parts to fix this unit ; ordrng 1 W10619962 (heater) and 5 W10695459 (module)s and 1 W10861900 (cntrl-elec) and 1 WPW10306786 (invrtr-box) and 1 WPW10732686 (cover) and 1 WPW10764668 (ice maker) Replaced the controls and the heat kit lights and icemaker tested ops normal at this time allow 24 hrs to get back to normal temps.
Near Thousand Oaks, CA 91320
Jesus
Job Details:
09/18/2018
KITCHENAID DISHWASHER WDT750SAHZ0
Customer states that unit is not washing dishes. Ran diagnostics and found error codes. Unit motor not working. Removed lower kick panel and inspected connector. Removed connector and place back and unitnstarted working. Diagnostics was completed with any problems. Unit is working as design.4-3. Motor not running5-1. Door stuck open. Used W11085683 (Pump Wash Motor) W10876537 (PUMP-DRAIN)
Near Thousand Oaks, CA 91320
Jesus
Job Details:
09/18/2018
maytag dryer MGDB725BW0
Customer states that unit is making a grinding noise. Turned gasket by hand and the grinding noise. Removed front panel and from bulkhead. Took drum out and installed dryer kit. Clean out all lint for customer. Assembled unit and tested. Unit is now working as designed.
Near Oxnard, CA 93035
Jesus
Job Details:
09/18/2018
whirlpool refrigerator WRT311FZDW01
ustomer states that unit has condensation. Checked unit and Found the upper fresh food section with condensation. Need to order new fan blade kit and control. Ordered parts.; ordrng 1 W10916494 (blade-fan) and 1 W11039790 (cntrl-elec), Unplugged unit and removed control. Installed new control and fan blade kit. Assembled unit and plugged back in. Unit is woking as designed.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
09/18/2018
maytag dishwasher MDB8959SBB2
dishwasher leaking. Tested and unable to verify/repeat the issue. Customer will call back when is leaking. Service call good for 30 days
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
09/18/2018
maytag refrigerator MSS26C6MFZ00
ood getting frozen in the fresh food compartment. Checked unit and found nothing wrong. Adjusted temperature and tested ok.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
09/18/2018
MAYTAG WASHER MVWB765FC2
washer leaking and the present of mold on the floor. Checked the whole unit for leaks and set the washer on automatic/manual test. Unable to find any leak. Tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
09/18/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01
Replaced main control, still not going into defrost. Ordered User Interface. I will call customer to let him know the time on Saturday.; ordrng 1 WPW10758681 (cntrl-elec), Replaced User Interface. Tested ok
Near Littlerock, CA 93543
Patrick
Job Details:
09/18/2018
AMANA DRYER NED4655EW1
Found no power to unit again. Thermal fuse is blowing. Needs new one. She has had vent cleaned out. Cycling thermostat isn’t shutting heat off like it should customer stated unit got very hot on the outside ; ordrng 1 WP3387134 (thrmst-fix), Removed and replaced parts tested unit all ops checked good ; used 1 WP3392519 (THERMAL FUSE)
Near Palmdale, CA 93551
Patrick
Job Details:
09/18/2018
maytag refrigerator MFI2269FRZ02
Found the unit making ice intermittently. Worked great the first week and then just quit when it wants too. Needs new ice maker. Removed and replaced. Tested unit. And found valve bad. Making chatter noises ; ordrng 1 WPW10312696 (water inlet valve), ce production still slow. The switch is in the ice maker circuit and could be causing slow production. Needs to order. Removed and replaced valve. ; ordrng 1 12002646 (light switch), Removed and replaced switch. Tested unit. All ops checked good
Near Los Angeles, CA 91331
Billy J.
Job Details:
09/18/2018
WHIRLPOOL WASHER WTW7500GW0
Upon arrival customer states unit is leaking he states it does not happen every time he found leak on home valve he states he leaves it shut off when he does not use it so it does not leak I asked him then how would he know it’s coming from unit instructed customer to replace both home leaking valves because he turns on when uses washer and valves leak different leak not coming from unit at all no leaks at this time instructed customer to replace leaking valves and get drain snaked.
Near Los Angeles, CA 91331
Billy J.
Job Details:
09/18/2018
maytga dryer MGDC215E
Upon arrival customer stated unit making noise found screw in inner and outer tub. removed and retested job completed
Near Los Angeles, CA 91311
Billy J.
Job Details:
09/18/2018
WHIRLPOOL WASHER WTW8600YW0
Upon arrival entire door was broke into pieces door is about $400 to replace. refused service unit needs two hinges and door customer stated she will buy a washer