Service History 2269 - Appliance Repair Specialists

Near Apple Valley, CA 92308

Cesar

Job Details: 09/07/2018

WHIRLPOOL DISHWASHER WDF520PADM7 Friction sleeve was cut thru and needs to be replaced. Needs friction sleeve. ; ordrng 4 WP8268961 (pad)s. Replaced pads unit tested good ; Job Completed

Near South El Monte, CA 91733

Francisco

Job Details: 09/07/2018

AMANA DRYER NGD4655EW2 Checked unit door latch had a small obstruction causing resistance on door. Also gave customer pointers on cycles to use for best performance. Advised her not to slam door as it can damage door switch and showed her how to maintain dryer exhaust vent clean. Unit working as designed

Near Los Angeles, CA 90065

Francisco

Job Details: 09/07/2018

kitchenaid refrigerator KRFF302EWH Checked unit found no ice on tray or in the mold. Jumpered t&h ice maker unresponsive. Found bad ice maker on unit. Ordering part and rescheduling for Friday; ordrng 1 W10884390 (icemaker), Removed and replaced part listed, tested ops inlet valve failed. Ordering part to complete repair. Asked cx to clear area as I need to move unit forward and it is in a confined space. Please reschedule for Thursday. 2 call count.; ordrng 1 WPW10420083 (valve), Removed and replaced parts listed tested ops unit working as intended.

Near South El Monte, CA 91733

Francisco

Job Details: 09/07/2018

amana washer NTW4516FW2 Checked unit found hot/cold water reversed. Corrected issue tested ops unit still filling too hot on warm settings. Checked water temp at cx’s sink it is too hot over 150 degrees. Cx needs to contact landlord to turn down water heater. Unit is working as intended.; Job Complete

Near Simi Valley, CA 93065

Aaron

Job Details: 09/07/2018

whirlpool refrigerator WRF757SDEM01 Unit is not cooling at all Put my gauges and found low side reading 20 in vacuum Possible leak couldn’t find leak due to no UV DRIER was used Need to order parts and rs call Please rs call with AARON PR JESUS ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10443217 (valve) and 1 WPW10608485 (evaporator), Pulled unit out no refrigerant in the system replaced compressor filter dryer step valve and evaporators pulled vacuum recharge system tested operations unit is working as designed as of now; used 1 AF1200 (TUBE EXTENSION), 6 R134A (6 OZ), and 1 WPW10143759 (DRIER ASSY)

Near Simi Valley, CA 93063

Aaron

Job Details: 09/07/2018

whirlpool refrigerator KBFS20EVWH0 DG Recall Checked operations unit was no longer cooling freezer was room temp ,total food loss varified , tested the compressor , it wasn’t starting , start relay was on high heat overload , replaced the the start relay unit compressor started to cool tested the start of the compressor unit is working as design and will cool correct now needs 24 hrs to get back to normal temps; used 1 8201786 (START DEVICE,COMBO)

Near Ojai, CA 93023

Aaron

Job Details: 09/07/2018

whirlpool dryer GTD45EASJ2WS Checked unit out found at the door handle was loose causing it not to start up due to a loose door hinge repair tested operations found that the unit would not heat is well unit is not hooked up to her 240 V system advise the customer to have an electrician come out and repair that unit should work as designed after , also instruct customer if the power is not corrected him come out and find the same result there will be a service charge involved; Job Complete

Near Ojai, CA 93023

Aaron

Job Details: 09/07/2018

WHIRLPOOL DRYER GTD45EASJ2WS The led operations found the unit not heating due to the power The unit outlet is not Putting out 240 V only 120 V is coming out advise customer they know it just come out and correct this unit should operate normally after that; Job Completed.

Near Apple Valley, CA 92307

Aaron

Job Details: 09/07/2018

whirlpool washer WTW5000DW1 Complaint of noise found belt slipping during agitation routed for belt ; ordrng 1 WPW10006384 (drive belt), Replaced belt tested and calibrated all checked good.

Near Ojai, CA 93023

Aaron

Job Details: 09/07/2018

ge microwave JVM3160DF4WW The microwave has a Busted door handle , replaced the door could not test unit power was out in the area. Used WB56X11017 (DOOR ASM WW)

Near Ojai, CA 93023

Aaron

Job Details: 09/07/2018

kitchenaid refrigerator KRMF706EBS01 Unit ice bin was clogged full of fused cubes in the shout area cleared tested operations normal , checked temps freezer was at 0°F fresh food section was at the time 35°F unit is working as designed advised the customer that the ice bin is very small anything more than two people in the household will cause the unit to empty out fast and not keep up specially during warm temperature seasons and it was full of ice whenever I came out after clearing out the burn unit is dispensing water and ice; Job Completed

Near Thousand Oaks, CA 91320

Jesus

Job Details: 09/07/2018

KITCHENAID DISHWASHER KDTM354DSS5 Customer states that unit makes a noise when washing. Ran diagnostics and found error. Unit does make a loud noise coming out from motor. Removed racks and disconnect drain pump. Removed pump motor W10805015 (PUMP&MOTOR) and installed new. Assembled unit and ran diagnostics passed. Also found the right side of door hitting when closing door. Adjusted the right side stopper and centered door. After installing pump unit door needed adjustment and found the door not leveled. Unit is now woking as designed.

Near Camarillo, CA 93012

Jesus

Job Details: 09/07/2018

whirlpool refrigerator WRF954CIHM00 Customer states that unit is frosting. Checked unit and Inspected door gasket. Door is sealing properly. Advice customer is anything obstructing the door closure. Also gave customer option on cleaning unit. Unit is woking as design. ; Job Completed.

Near Port Hueneme, CA 93041

Hector Zuleta

Job Details: 09/07/2018

KITCHENAID REFRIGERATOR KRFF707ESS00 Food freezing up in the top shelf of the fresh food compartment. Checked unit and found that the food is not getting frozen up, all that I found was a very thin line of ice in between the back of the he icebox and the cabinet liner and a small patch of ice on the upper left corner in the freezer compartment around the size of a dime. Also there complaining of the metal trim of the center and upper freezer pans are twisted, this trims are not metal, there more like decals and there are considered cosmetic. Also checked fresh food evaporator and it looks great, no ice build up. After I checked the whole refrigerator I found nothing wrong with this unit. Contacted tech line and he said that the line of ice in the back of the icebox is due to ambient conditions (Costal area), customer lives less then half of mile from one he beach. Also contacted Trade partners and they give the Ok to charge the customer because is not a functional failure, SR#77228519

Near Oxnard, CA 93030

Hector Zuleta

Job Details: 09/07/2018

maytag dryer MGDB835DW4 dryer making noises. Checked unit and found object inside the blower wheel housing. Removed and tested ok.; Job Completed

Near Moorpark, CA 93021

Hector Zuleta

Job Details: 09/07/2018

maytag dryer MGDB765FW0 dryer not heating. Checked unit and found broken igniter. Replaced and tested ok.; used 1 279311 (IGNITOR KIT & BRACKE)

Near Thousand Oaks, CA 91360

Hector Zuleta

Job Details: 09/07/2018

MAYTAG DISHWASHER MDB7609AWB2 Dishwasher not finishing the cycle. Checked unit and found open heating element thermostat. Replaced and tested ok.; used 1 WP661566 (THERMOSTAT)

Near Los Angeles, CA 91306

Michael

Job Details: 09/07/2018

WHIRLPOOL DRYER GGQ8811LW1 Customer states unit does not produce heat .Tech found thermal fuse blown. Also found large amount of lint built up inside cavity of unit.Removed and replaced thermal fuse WP3392519 (FUSE-THRML). Removed large portion of lint build up from unit. Ran timed dry and have ignition and heat. Found dryer exhaust vent severely obstructed. Advised customer to remove and clean exhaust vent.Unit ops as intended job complete

Near Los Angeles, CA 91364

Michael

Job Details: 09/07/2018

WHIRLPOOL REFRIGERATOR WRF560SEYM01 Removed and replaced faulty freezer door rails. Freezer door now shuts evenly and seals. Unit ops as intended. Job completed. WPW10397635 (SLIDE) WPW10397636 (SLIDE)

Near Los Angeles, CA 91343

Michael

Job Details: 09/07/2018

WHIRLPOOL WASHER WFW92HEFC0 Customer states unit is still not putting detergent into wash cycle.No codes stored in controlVerified w/ techline dispense system is functioning as intended with no issues. Sr# 7722885333Instructed not to proceed with any further testing of unit as entire dispenser system has been replaced and is operating as intended.Showed customer use and care guide which shows optional single use detergent tray. Unit ops as intended with no issues job complete.

Near Santa Clarita, CA 91351

Michael

Job Details: 09/07/2018

kitchenaid refrigerator KRMF706ESS01 Took pictures. Refer to rich for notesNeed to call safety on Monday Found Orange/ Black pin 4 wire at top of door wire harness shorted to ground. Needs new door, unit will not run with harness disconnected... Door is an expart. Customer wants unit exchanged due to safety issue... Door is 4-8 weeks out.Found Orange/ Black pin 4 wire at top of door wire harness shorted to ground. Needs new door, unit will not run with harness disconnected... Door is an expart. Customer wants unit exchanged due to safety issue... Door is 4-8 weeks out. Documenting w/ whirlpool, Door has been expedited and should arrive Tuesday afternoon to ARS shop per wpool rep. Removed door, transferred all components over to new door. Installed new door. Rebooted unit power supply. Unit dispenses water and ice with no issues. Seal is god unit ops as intended job complete;

Near Lancaster, CA 93535

Patrick

Job Details: 09/07/2018

WHIRLPOOL FREEZER WRF555SDFZ02 Found the unit leaking into the ice bucket from the ice maker. The fill cup of ice maker is full of ice and would need a new valve. Slowly leaking into the cup. ; ordrng 1 WPW10312696 (water inlet valve) Removed and replaced part. Tested unit all ops checked good ; Job Completed

Near Palmdale, CA 93552

Patrick

Job Details: 09/07/2018

frigidaire refrigerator LFSS2612TE Found customer having issues with no water pressure and little ice cubes. Checked pressure to water at house and it’s good. Found valve not energizing but getting power. Needs new valve. Removed and replaced and found defective filter too. Customer to replace

Near Lancaster, CA 93535

Patrick

Job Details: 09/07/2018

maytag dishwasher MDB4949SDZ0 Customer having leaking issues, leaked from the bottoms. Unit wasn’t running. I could hear water running when I went to take kick plate off. Found the water line leaking a bunch of water. Tightened and it still leaked. Turned water off. Water line will need to be changed by plumber. Uninstalled and reinstalled unit to see if it pushed back more for the customer cause it sticks out but it won’t push back. Unit working as designed. TOLD CUSTOMER TO LEAVE WATER OFF TILL PLUMBER COMES

Near Ridgecrest, CA 93555

Patrick

Job Details: 09/07/2018

whirlpool refrigerator WRS973CIDM00 Found the customer having issues with the unit shutting itself off and completely loss of cooling. After unplugged and plugged back in it works. Needs new controls. Concerned of ice ops. Normal ops. Dropped freezer temp to allow water to freeze faster. Removed and replaced parts W10917708 (condmotor) WPW10743957 (CNTRL-ELEC) tested unit. All ops checked good ; Job Completed

Near Ridgecrest, CA 93555

Patrick

Job Details: 09/07/2018

whirlpool refrigerator WRF993FIFM00 no more recommended repairs. Customer to call customer service

Near Burbank, CA 91506

Raymond

Job Details: 09/07/2018

JENNAIR OVEN JJW2827DS01 Upon arrival cx complaint was unit smelled like something burning. Inspected and found some sort of short, needed to uninstall unit, wheel on my oven dolly broke, needed to reschedule for dolly repair. Natalie SR7722763024. Ordering all parts listed per WP safety. ; ordrng 1 W10546519 (element) and 1 W10575307 (harns-wire) and 1 W10667013 (harns-wire) and 1 W10804429 (elmnt-brol) and 1 W10860984 (motor-fan)Replaced harness, elements and fan motor. Tested unit. Unit has F9 E0 code. Contacted Austin SR 7722887685 and ran through troubleshooting, found L1 feeding back to L2 but no 240v from home. Cx needs electrician. Unit operating as designed.

Near Los Angeles, CA 91607

Raymond

Job Details: 09/07/2018

MAYTAG WASHER MLG2000AWW Upon arrival unit was unit leaving water at end of cycle. Inspected and found drain pump pumping water and unit spinning. Did not find any faults with unit. Discussed off balance loads, and light or heavy loads with customer. Unit functions as designed at time of service.

Near Santa Clarita, CA 91351

Billy J.

Job Details: 09/07/2018

whirlpool dishwasher MDB4949SDZ0 Upon arrival customer stated unit not draing found unit had clogged air gap cleared retested job complete

Near Santa Clarita, CA 91355

Billy J.

Job Details: 09/07/2018

whirlpool refrigerator WRF535SMBM00 Upon arrival customer stated he bought unit open box complete no cool as soon as they plugged in unit drier is completely cold most likely from a restriction or leak in system unit needs sealed system tech no frost pattern all fans running and compressor running also needs 1/4 water line coupler for back of unit this unit was purchased open box original purchase date 3-18-17 registered witch puts unit out of warranty customer showed me receipt for 8-31-18 referred customer to whirlpool

Near Los Angeles, CA 91344

Billy J.

Job Details: 09/07/2018

whirlpool refrigerator KRSC503ESS01 Upon arrival customer states unit makes a zzzz noise that is really loud every few days very intermittent and can last all day customer stated unit has not made noise all day tested all functions and fans operating as desighned job complete customer stated she will call back when unit makes noise again temps all where they need to be; Job Complete

Near Santa Clarita, CA 91350

Billy J.

Job Details: 09/07/2018

KITCHENAID REFRIGERATOR KRFC302ESS00 Upon arrival customer stated gasket was ripped on right hand door removed and replaced W10443241 (GASKET-FIP) applied heat gun and resealed retested job complete

Near Los Angeles, CA 91040

Bryan Dunn-Wilson

Job Details: 09/07/2018

WHIRLPOOL WASHER WFW85HEFW Customer states washer was flashing codes. Stated her daughter came and followed the manual and figured it out but she still wants to check on it. Ran diagnostics found no error codes ran test cycle. All functions are normal.

Near Monrovia, CA 91016

Bryan Dunn-Wilson

Job Details: 09/07/2018

whirlpool refrigerator WRF540CWBM01 Customer states ice maker worked for two weeks then stopped. Ordering fill valve and ice maker. When parts come in call customer for scheduling customer states they will be out of town. ; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve) Removed and replaced the inlet valve. Ice maker cycled and fill as designed. Cx approves of repair at this time. No dents dings or scratches caused by tech

Near Los Angeles, CA 91342

Bryan Dunn-Wilson

Job Details: 09/07/2018

amana washer NTW4516FW2 customer states washer is doing the same thing. Ran diagnostics only error code received was long fill. Inspected drain hose installation and water lines. Ran water valve test and found low pressure coming from cold valve. Removed hose from unit saw no obstruction. Put hose into tub turned on water still weak pressure. Informed cox she would need a plumber to come out and take a look that it’s a plumbing problem not the unit cox became irate telling me there is nothing wrong with her home and she believes it’s the washer I explained to cox that it’s a pressure issue

Near Bakersfield, CA 93309

Dane

Job Details: 09/07/2018

KITCHENAID ICEMAKER KUIX505ESS2 Upon arrival customer stated her ice maker is not making ice and that her unit is making a loud metallic grinding sound so they turned unit off. Turned unit on and compressor will not turn on. Unit has bad compressor. ; ordrng 1 W10823815 (compressor),Removed and replaced compressor and recharged and tested unit. Unit is normal now; Job Completed.

Near Bakersfield, CA 93309

Dane

Job Details: 09/07/2018

KITCHENAID DISHWASHER KECC568RPB04 Upon arrival the center burner would not light. And install cooktop and remove the glass over burners and found center brother did not have Continuity. Located short and center burner. Unit needs new burner; ordrng 1 WP8285849 (elmnt-surf), Removed and replaced element and tested unit. Unit functions normal now

Near Taft, CA 93268

Dane

Job Details: 09/07/2018

whirlpool refrigerator WRX735SDBH01 On arrival the unit was not making ice and it was leaking from the top of the refrigerator. Found icemaker motor faulty. Found filter housing leaking. Unit needs a new icemaker and new filter housing; ordrng 1 W10753488 (reservoir), Removed and replaced water reservoir tested unit. Unit functions normal now

Near Bakersfield, CA 93307

Dane

Job Details: 09/07/2018

KITCHENAID REFRIGERATOR KBFS20EVMS3 Upon arrival of the refrig apartment was not cooling. Found evaporator fan motor not turning. Removed and replaced fan motor and tested unit. Unit functions normal now. Used W11024089 (Motor Evap)

Near Bakersfield, CA 93306

Dane

Job Details: 09/07/2018

amana range AGR3300XDW0 Pilot would not stay on because of oxidation on tip of pilot tube. Filed off oxidation and tested unit. Unit functions normal now; Job Complete

Near Bakersfield, CA 93306

Dane

Job Details: 09/07/2018

WHIRLPOOL DISHWASHER WDF520PADM Upon arrival of the unit was not draining. Found poor connection at drain pump causing train to not activate. Secured connection at drain pump and tested unit. Unit functions normal now; Job Complete

Near Avila Beach, CA 93424

George

Job Details: 09/07/2018

KITCHENAID REFRIGERATOR KFXL25RYMS2 Found refrigerator ice maker off turn back on ran thrue harvest ok fill water ok check out ok complete. No dents or dings cause by tech

Near Los Angeles, CA 91335

Kenneth

Job Details: 09/07/2018

WHIRLPOOL WASHER WFW92HEFW0 Found unit not spinning clothes dry due to unit readin off balance load when load is not off balanced. Ordering new ACU. Rescheduled customer for Wednesday 8-29-18; ordrng 1 W11201293 (CONTROL),Installed control and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Around unit caused by technician.

Near Los Angeles, CA 91316

Kenneth

Job Details: 09/07/2018

whirlpool refrigerator WRF560SEYM05 Found unit not making ice. Cycled ice maker and found ice maker leaking. Replaced ice maker with truck stock and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; used 1 4317943 (ICEMAKER)

Near Los Angeles, CA 91356

Kenneth

Job Details: 09/07/2018

maytag washer MVWC565FW0 Upon arrival customer informed me that unit was leaking water through standpipe. Tested unit and filled unit full of water and found no leak. Drained unit out and found no leak. Informed customer that stand pipe will need to be cleared out by plumber to prevent further leaking. ; Job Completed.

Near Los Angeles, CA 91607

Kenneth

Job Details: 09/07/2018

KITCHENAID REFRIGERATOR KRFF302ESS01 Found ice build due to lack of defrost. Not properly going through defrost cycle. Found faulty control board. Replaced main board WPW10317076 (CNTRL-ELEC) and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician ; Job Completed.

Near Tulare, CA 93274

Enrique

Job Details: 09/07/2018

WHIRLPOOL WASHER WFW97HEXL2 unit will not operate . F6e1 = miscommunication error between Mcu and central electric . Replaced the mcu WPW10374126 (CNTRL-ELEC) , ran wash test . All functions checked normal . No leaks

Near Visalia, CA 93291

Enrique

Job Details: 09/07/2018

WHIRLPOOL REFRIGERATOR WRB322DMBW00 Replaced the ice maker W10884390 (ICEMAKER) . Shorted module . Ice maker filled/cycled . All functions checked normal at time of service . No leaks

Near Hanford, CA 93230

Enrique

Job Details: 09/07/2018

WHIRLPOOL DISHWASHER WDF320PADS3 not drying dishes , no steam at end of wash cycle . I diagnosed the unit , ran calibration test . The heater element not turning on . Control not providing voltage to the heater element . I will need to replace central electric and heater.; ordrng 1 W10518394 (heater) and 1 W10906425 (control electric), Replaced the central electric and heater . All functions checked normal

Near Tulare, CA 93274

Enrique

Job Details: 09/07/2018

WHIRLPOOL WASHER MVWB835DC3 unit not filling with water ( not starting the wash cycle ) . In diagnostics , found f8e1 = long fill . The customer installed burst protect hoses , not allowing water into the machine . I installed the old hoses ran a rinse/drain/spin cycle . All functions checked normal . No mechanical issues . No leaks . Customer needed instructions.

Near Tulare, CA 93274

Enrique

Job Details: 09/07/2018

WHIRLPOOL WASHER MVWB765FW2 unit leaking . I found the washer is leaking from the internal drain hose . ; ordrng 1 W11035296 (hose), Replaced the drain hose assembly . Performed calibration , ran a drain/spin cycle test . All functions checked normal at time of service . No leaks

Near Tulare, CA 93274

Enrique

Job Details: 09/07/2018

AMANA WASHER NTW4516FW2 unit not powering on . I found the control was shorted . Installed new central electric W11170317 (cntrl). Performed calibration , ran a quick wash cycle test . No leaks .

Near Arroyo Grande, CA 93420

James

Job Details: 09/07/2018

WHIRLPOOL RANGE WFG525S0HW0 Replaced igniter and dis board. Unit ignited and burned as intended. No dents, dings, or blemishes on or around unit caused by tech

Near Santa Maria, CA 93455

James

Job Details: 09/07/2018

WHIRLPOOL REFRIGERATOR WRF535SWHV00 Found unit with frost in freezer section. Found gap in door gasket allowing warm air to enter and condensate in freezer. Defrosted freezer with steamer and heated gasket to seal door shut. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.

Near Santa Maria, CA 93455

James

Job Details: 09/07/2018

whirlpool washer WTW5000DW1 Washer pts sticking even after new button was installed. Applied grease to button and tested unit. Button still sticking Registered with Techline and was told it was user error and customer should not use fabric softner liquid in this model and not to use downy ball due to washplate. Customer directed to use dryer sheets instead of liquid softener. Unit ipassed all tests and is working as intended otherwise.

Near Sanger, CA 93657

Timothy

Job Details: 09/07/2018

FRIGIDAIRE RANGE FFGF3053LS Inspected unit and found the bake igniter broken. Replaced with pre ID part. Tested unit unit operating normally

Near Sanger, CA 93657

Timothy

Job Details: 09/07/2018

whirlpool refrigerator WRX988SIBM FC door not closing correctly . The top does not seal easily. Unit needs new rails.Instructed the customer to make sure the freezer door closes to ensure unit can cool normally unit parts are replaced.; ordrng 1 W10625067 (bracket LH) and 1 W10625068 (bracket RH), Installed brackets. Cleared the evaporator drain tube in the unit compartment. Ensured evaporators drain properly.

Near Reedley, CA 93654

Timothy

Job Details: 09/07/2018

WHIRLPOOL WASHER WTW8500BC0 Unit makes a squeaky noise during wash. Replaced hub and wash-plate. Tested unit. Some noise is still present from the motor. Found a loose rotor fastener. Applied tread-lock to the fastener and reset. Tested unit. Unit operating as designed. No leaks noted.

Near Dinuba, CA 93618

Timothy

Job Details: 09/07/2018

maytag washer MVWB765FW Inspected unit and found a thin sheet caught between the auger and wash basket. Removed auger and msheet. Inspected basket for damage. Noted an area that was a little rough and had a curl of plastic coming from it. Razed this area to prevent any further snags. Replaced the auger W11161960 (agitator) because of deformities either there before or caused by the sheet being stuck under it. Ran a service test and found the unit operating as designed. No leaks noted.; Job Complete

Near Clovis, CA 93619

Ian

Job Details: 09/07/2018

whirlpool refrigerator WRS325FDAW04 i found unit has faulty ADC board. Installed fresh food light bar in hopes to improve illumination quality in meantime. No change. Need ADC board for repair.; ordrng 1 W10366605 (refer control board)Install the control board, and there was a noticeable difference, but freezer lights were still dim. Installed freezer lights, and both lights resumed full brightness. Unit now test good.; Job Complete

Near Fresno, CA 93722

Ian

Job Details: 09/07/2018

WIHRLPOOL REFRIGERATOR ED2SHAXMB10 Tech found freezer door switch frozen and stuck. Freed freezer door switch and light now tests good. Icemaker motor is seized. Need to order ice maker for repair.; ordrng 1 WPW10190961 (icemaker) , Installed icemaker. Unit now tests good.

Near Fresno, CA 93725

Ian

Job Details: 09/07/2018

maytag washer MVWB765FW0 Tech foun f0e5 unbalanced load, and f2e1 stuck key error. Unit passes key function tests, but fails automatic test during drain cycle do to blown drain pump W10876600 (PUMP-WATER) . Replaced drain pump from provided stock. Unit now tests good

Near Fresno, CA 93737

Ian

Job Details: 09/07/2018

frigidaire dryer FFSE5115PW0 Tech found unit has good heat and airflow. No new error codes. Found the sensor bars coated in grime from fabric softener sheets. This will interfere with sensor accuracy. Removed grime to help automatic dry function performance. Tech noticed that on all cycles in question, energy saver function and wrinkle release function are enabled. Advised customer that both of these functions may increase the likelihood that clothes are left moist. ; Job Cmpltd

Near Clovis, CA 93619

Ethan Shrum

Job Details: 09/07/2018

FRIGIDAIRE REFRIGERATOR LGHT2137NF4 Upon riving at a customers home customer stated that the unit was not making ice tried to cycle icemaker ice maker would cycle but will not dispense any water into molds unit needs icemaker Replaced ice maker tested unit unit checks good job complete; Job Complete

Near Fresno, CA 93720

Ethan Shrum

Job Details: 09/07/2018

KITCHENAID MICROWAVE KEMS378SWH05 Upon arriving to the customers home customer stated that the universe still doing the same thing and she wanted to get unit replaced found convect fan motor to be bad part that was sent was incorrect needing to order correct part; ordrng 1 4375418 (fan) and 1 W10909479 (support) and 1 W10920268 (mtr-convct) upon arriving to the customers home the retaining clip that got sent from parts distributor is not working meeting is to contact parts distributor on or about fix of unit; Part will not work needing to contact parts distributor; Job Cmpltd

Near Fresno, CA 93727

Ethan Shrum

Job Details: 09/07/2018

frigidaire refrigerator FFTR2021TW1 Upon riving get a customers home customer stated that the unit was not cooling properly found evaporator fan motor to be bad needing to order and replace a job needs more work; ordrng 1 242077702 (motor), Job complete

Near Prather, CA 93651

Ethan Shrum

Job Details: 09/07/2018

MAYTAG DRYER MGD9700SB0 Find arriving to the customers home customer said unit was making the noise pool cover off fan blower found women’s pantyhose and dollar bills remove tested job complete; Job Complete

Near Auberry, CA 93602

Ethan Shrum

Job Details: 09/07/2018

WHIRLPOOL FREEZER I’m arriving to the customers home customer stated that you had ice in the bottom freezer found two drain needed to be replaced replaced to bring tested unit unit checks good job complete

Near Fresno, CA 93727

Chris

Job Details: 09/07/2018

MAYTAG DRYER MED3500FW0 Customers issue was hearing a rattling noise every time dryer would run. Upon arrival I found the dryer was at a level somehow so I corrected that issue by adjusting the legs underneath. also I found the clamp holding the dryer hose on was creating a Tapping metal to metal sound. I went ahead and cut off the excess Material from the clamp and that issue is now corrected. Tested dryer all functions test normal and noises gone away. Job Completed

Near Fresno, CA 93727

Chris

Job Details: 09/07/2018

whirlpool dryer WED4815EW1 Upon arrival found dryer not turning on. Remove the back panel to access fuse and switches. With my meter I found thermal fuse was bad replaced it powered up unit all functions tested good. Job complete; used 1 WP3392519 (THERMAL FUSE)

Near Fresno, CA 93705

Chris

Job Details: 09/07/2018

MAYTAG REFRIGERATOR MFI2665XEW3 Found icemaker bail arm Out a position. Also saw a lot of frost and ice build up around freezer door. First I corrected issue with ice maker it is now functioning properly.And as far as the issue with the freezer I found door not to be sealing properly due to ice build up. Removed all ice build up make sure door seals properly now. All other functions tested good. Job complete.

Near Fresno, CA 93710

Chris

Job Details: 09/07/2018

whirlpool refrigerator WRT111SFDM02 On today’s visit found in the Freezer compartment the bottom liner has started to split and expand due to moisture getting in between the liner in the cabinet. Customer is having issues with freezer icing up also. Informed customer there is a liner repair kit part # 8201700. Customer feels like this should be replaced not patched so I called tech line And spoke to Scott and got a SR# 7722890272. Refrigerator is out of warranty and is also inside an RV I collected 115 for diagnostics. Customer is going to try to call Whirlpool customer care with this SR number to try to get a replacement or something. I didn’t order any parts due to his decision. I did put refrigerator in the defrost so ice buildup wewould go away. This is a temporary fix but job is completed

Near Fresno, CA 93710

Chris

Job Details: 09/07/2018

whirlpool refrigerator WRF560SEYM05 Customers issue was water was dripping out of the bottom of the freezer. Upon arrival I found drain pan was completely iced up causing water to overflow and freeze on the bottom of the freezer. I Removed all built-up ice and then remove the back panel to coil. Melted All ice in drain pan and also in drain tube. Also found thermistor to be bad in freezer compartment So I replaced it. Powered refrigerator back on all functions tested good. Job completed. WPW10279866 (VALVE-INLT) W11087463 (damper) WPW10238100 (VALVE-INLT) WPW10383615 (THERMISTOR)

Near Fresno, CA 93710

Chris

Job Details: 09/07/2018

WHIRLPOOL REFRIGERATOR WRF736SDAM14 refrigerator Compartment is not cooling.Upon arrival I enter diagnostics tried toggling on evap fan motor and also motor dampener. Did not open or turn on. Also in diagnostics test I was getting a lot of false readings door being open when it’s not. thermistors shorted And also user interface telling me compressors running when I’m Behind the fridge Feeling compressor and it is physically is not running . Multiple issues going on ordering parts listed in parts come in will return and install; ordrng 1 W10854027 (cntrl-elec) and 1 W10865431 (motor-evap) and 1 W10865869 (cntrl-elec) and 1 W10873801 (start-dev) and 1 WPW10479155 (control)

Near Fresno, CA 93705

Irvin

Job Details: 09/07/2018

kitchenaid oven KOSC504ESS00 Unit is not showing display or operating. The ovens control thermostat failed. Needs replacement ; ordrng 1 W11025102 (fuse-thrml), Removed power. Installed replacedment component. Completed assembly. Powered and test, passed. Unit is operating.

Near Fresno, CA 93711

Irvin

Job Details: 09/07/2018

whirlpool refrigerator WRF535SWHZ00 The ice maker previously installed is bad out the box. The component only cycles will not fill, bypassed fill valve opened. The ice maker is defective. ; ordrng 1 W10793298 (icemaker) Replaced defective IM. Completed the install of replacement IM. WHEN POWERED IM cycled and filled. All ops normal.

Near Fresno, CA 93722

Irvin

Job Details: 09/07/2018

WHIRLPOOL WASHER MVWX655DW1 Customer states the washer is hitting the sides of unit. found that unit has week suspension rod replaced suspension rods W11130362 (suspension) calibrated unit all functions normal; Job Completed.

Near Fresno, CA 93722

Irvin

Job Details: 09/07/2018

WHIRLPOOL WASHER MVWX655DW0 The unit has a bad wash plate, and hub. Unit operates, except the wash plate. ; ordrng 1 W10902814 (washplate) Removed worn wash plate. Installed replacement. Ran calibration, passed. All operations normal.

Near Fresno, CA 93723

Irvin

Job Details: 09/07/2018

whirlpool refrigerator WRX735SDHZ00 had frost build up on the food in the FREZER section. Removed rear FREZER panel, found ice clump around thermostat. Fan motor is dragging. Replaced evap motor assembly. Installed new control board, insure all components operate properly. Powered unit, cycled on all ops normal. ; Job complete. Used W11043763 (CNTRL) W11092533 (Start Relay) W11092533 (Start Relay)

Near Madera, CA 93638

Irvin

Job Details: 09/07/2018

ge washer GTW330ASK3WW Customer says the unit is not spinning clothes out. Checked the units error codes found failed lock code. Test lock failed. Replaced lock assembly. Test lock after replacement,passed all ops normal. ; used 1 WH01X27954 (LOCK)

Near Bass Lake, CA 93604

Douglas

Job Details: 09/07/2018

FRIGIDAIRE REFRIGERATOR FFSS2315TS0 Unit has bad auger motor Removed and replaced auger motor unit working properly; Job Complete

Near Oakhurst, CA 93644

Douglas

Job Details: 09/07/2018

whirlpool cooktop G7CE3635XB01 Keep warm element not heating found switch and element to of shorted out removed and replaced WPW10245539 (ELMNT-SURF) W11106342 (switch) unit is working properly; Job Complete

Near Merced, CA 95341

Douglas

Job Details: 09/07/2018

maytag dryer MGDX655DW2 Found unit to have bad wheels removed and replaced with dryer repair kit 4392067 (DRYER REPAIR KIT) unit is now working properly; Job Completed.

Near Merced, CA 95341

Douglas

Job Details: 09/07/2018

maytag washer MVWX655DW1 Unit shaking found unit was off level. leveled unit unit is working properly. Also advise customer on proper use and care; Job Completed.

Near Delhi, CA 95315

Douglas

Job Details: 09/07/2018

whirlpool refrigerator WFG320M0BS3 Found unit to have broken door when unboxing unit removed and replaced all parts unit is working properly; Job Complete. WPW10481433 (NAMEPLATE) WPW10535767 (GLASS-DOOR) W10894054 (handle)

Near Delhi, CA 95315

Douglas

Job Details: 09/07/2018

whirlpool refrigerator WRS571CIHZ01 Unit freezing in fresh food found thermistor is not reading temperature properly need to replace ; ordrng 1 W10316760 (thermistor), Removed and replaced thermistor unit cooling; Job Completed.

Near Chowchilla, CA 93610

Douglas

Job Details: 09/07/2018

WHIRLPOOL WASHER CAE2743BQ0 Unit making grinding noise found pulley to have worn out underneath causing it to wobble and contact belt protector causing noise need to order parts; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) Install drive pulley and belt unit is working properly; Job Completed.

Near Chowchilla, CA 93610

Douglas

Job Details: 09/07/2018

whirlpool refrigerator KSSC42QMS01 Unit is not cooling properly remove back panel found unit to have filter dryer restriction need to replace filter dryer also Unit has a bad door gasket gasket is torn. Will be using filter dryer from stock; ordrng 1 WP2266902 (gasket-fip), replaced door gasket and removed and replaced filter dryer pulled good vac to -30 microns Charged system with r134 unit is cooling down properly ; used 1 WPW10143759 (DRIER ASSY)

Near Madera, CA 93636

Douglas

Job Details: 09/07/2018

whirlpool refrigerator WRF767SDEM01 Found thermistor needed to be moved to updated location per service pointer relocate thermistor tested thermisters both are in range unit is now cooling properly.

Near Modesto, CA 95351

William

Job Details: 09/07/2018

whirlpool washer MHW5500FW1 Instructed CX that damage to cabinet on unit is not repairable under warranty and cabinet dent lis large enough to cause functional problem in spin cycle. Drain hose assy needs to be replaced. Cx declined to have unit repaired

Near Oakdale, CA 95361

William

Job Details: 09/07/2018

whirlpool washer WFW8740DW1 Found F3E1 code. Checked pressure sensor connection. Performed test #7. Checked hose to WL switch for leaks & kinks, tested ok. replaced ACU brd, ran self diagnostics, unit operating as designed; Job Complete

Near Modesto, CA 95356

William

Job Details: 09/07/2018

maytag washer MVWB835DW3 Found water valve not letting cold water flow, replaced water valve assembly, ran self diagnostics, unit operating as designed; Job Complete. Used a W11165546 (Valve)

Near Manteca, CA 95336

William

Job Details: 09/07/2018

WHIRLPOOL WASHER WFW85HEFC1 Instructed customer on installation instructions, Remove transport shipping bolts ran self diagnostics , test OK, leveled unit.; Job Completed.

Near Lathrop, CA 95330

William

Job Details: 09/07/2018

whirlpool icemaker WRS588FIHV00 Found harvest cycle not completing, Replaced ice maker W10873791 (ICEMAKER), reset power to fridge, harvest cycle tested ok; Job Complete

Near Moreno Valley, CA 92557

Kevin

Job Details: 09/07/2018

ikea dishwasher IUD8500BX0 Customer said units control panel was non responsive. I put unit into diagnostic cycle and found codes for user interface communication issues. Failed interface assy. Ordering part. ; ordrng 1 W11105144 (panel-cntl), Removed and replaced user interface. Tested unit. All tests good. ; Job Completed

Near Moreno Valley, CA 92553

Kevin

Job Details: 09/07/2018

whirlpool refrigerator WRT318FMDB00 Unit did not go into defrost. I tested bi metal and found it open when covered in ice. Needs bi metal. Ordering bi metal. Customer will defrost unit prior to appt. ; ordrng 1 WPW10392132 (bimetl-def), Unit did not go into defrost. I tested bi metal and found it open when covered in ice. Needs bi metal. Removed and replaced bi metal. Tested unit. All tests good.

Near Moreno Valley, CA 92555

Kevin

Job Details: 09/07/2018

whirlpool refrigerator WRS588FIHV00 Found ice maker stuck mid harvest and the arm had broke off. I removed and replaced ice maker so I can test unit. While testing I found broken wires at base of door causing no ice condition. Need to order FC door. 2 job count on return, 1hr. ; ordrng 1 LW11038917 (DOOR FIP ), Removed and replaced FC door. Tested ice maker. All tests good.

Near Riverside, CA 92504

Kevin

Job Details: 09/07/2018

WHIRLPOOL REFRIGERATOR WRF736SDAM13 http://adminlocal.fluid.srefrigerator leaking , found icemaker valve opening while water is dispensed,removed and replaced fill valve assy. Tested unit. All tests good. Used WPW10341329 (water valve assy)

Near Riverside, CA 92505

Kevin

Job Details: 09/07/2018

AMANA DRYER NGD4655EW1 found unit not heating. No voltage to ignitor. Found open thermal fuse causing issue. Removed and replaced thermal fuse WP3392519 (fuse-thrml) and advised customer to clean venting to prevent fuse from popping again. All tests good.

Near Riverside, CA 92509

Kevin

Job Details: 09/07/2018

KITCHENAID REFRIGERATOR KRSC503ESS01 Found ice maker leaking. I removed ice maker and found damaged ice tray causing ice maker to leak. Removed and replaced ice maker. All tests good. Used a W10873791 (icemaker)