Near Los Angeles, CA 91402
Michael
Job Details:
09/11/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM00
Customer states UI does not light up.UI is not lit up and unresponsive. Removed and placed control board and UI W10789393 (CNTRL-ELEC) W10789393 (CNTRL-ELEC) .Powered unit on. UI is now operational. Deli drawer UI is now functional, water dispenser now ops as intended job complete
Near Los Angeles, CA 91345
Michael
Job Details:
09/11/2018
whirlpool refrigerator WRF555SDFZ05
Customer states water dispenser isn’t working.Verified good water pressure and all valves are operating when dispenser pad is pressed. Removed filter and reinstalled filter. Internal seal on water filter was not punctured.nwhen filter was reinstalled the water line filled with water. Dispenser now provides water. Ice maker filled. Recommended give 24 hrs for ice production. Recommended customer purge water system if off taste persist. Tech purged a few gallo s through dispenser. Unit ops as intended job complete
Near San Fernando, CA 91340
Michael
Job Details:
09/11/2018
whirlpool dishwasher WDF520PADM5
Customer states unit doesn’t rinse the dirty water out of u it.Unit fills, rinses, heats, and drains with no issue. Air gap is clear.Verified rinse aid is in dispenser. Customer could not verify what dw soap they have been using as none was in home but they say the pods.Unit has no faults and passes rapid advance in front of customer. Wife of cx became very upset when murky water standing in base of unit could not be recreated.Tech advised to use unit and when event happens again to document with pictures and call back. Gave biz card. Cx and wife are very unhappy but unit ops as intended with no issues. Job complete
Near California City, CA 93505
Patrick
Job Details:
09/11/2018
whirlpool range WFG111SVQ0
Found the oven turning itself on. Needs new style thermostat. Removed and replaced WPW10641988 (THRMST-OVN). Collected for the part. All ops checked good at time of service
Near Lancaster, CA 93535
Patrick
Job Details:
09/11/2018
WHIRLPOOL WASHER WFW9400SW01
Dispenser not working properly for customer. Divider for the soap option is warped. Needs new one. Removed and replaced WPW10121596. Tested unit. All ops checked god; Job Complete
Near Lancaster, CA 93534
Patrick
Job Details:
09/11/2018
whirlpool washer WTW4816FW2
Customer having issues with water temp. Seems to be only hot water. Checked supply and the hoses are reversed. Causing the units water level not to work properly, it was running a dry wash. Corrected hoses. Tested unit all ops checked good
Near Bakersfield, CA 93308
Dane
Job Details:
09/11/2018
WHIRLPOOL DRYER WGD4616FW0
On arrival unit was missing a door handle. Checked with billing supervisor, handle is not covered by this extended warranty. Informed customer handle is not something that would be covered and $28.25 plus tax for handle. Customer did not want to purchase handle. Job complete
Near Bakersfield, CA 93314
Dane
Job Details:
09/11/2018
whirlpool refrigerator KBFN506ESS
Upon arrival the deli crispers or not installed properly. Remove shelves and deli crispers and reinstalled properly so drawers open and close. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93311
Dane
Job Details:
09/11/2018
whirlpool refrigerator WRS588FIHZ00
Upon arrival the door would scrape against the center mullion on when door was opening. Found screws that hold hinge to cabinet loose. Secured hinge and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details:
09/11/2018
MAYTAG WASHER MVWC565FW1
Upon arrival of the unit was not starting. There was no voltage to control board. Checked voltage at wall outlet and there was no voltage. Plug the unit in another outlet and it worked. Instructed customer on proper use and care. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93307
Dane
Job Details:
09/11/2018
ge dryer GTD42GASJWW
Installed built and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93307
Dane
Job Details:
09/11/2018
frigidaire refrigerator FFTR1814QB
Upon arrival fresh food compartment was not cooling. Found a ton of ice, not frost but ice in the freezer. Removed evaporator cover and found a water line had been shoved in the icemaker option area and not sealed and water and poured all over everywhere inside the freezer. Evaporator fan motor was covered in water and ice and will need to be replaced. This was caused by negligence of the customer and is not covered by the warranty. Customer did not want to pay for repair. Please inform customer of cod charges if you have to return hello; Job Complete
Near Bakersfield, CA 93304
Dane
Job Details:
09/11/2018
MAYTAG WASHER MVWB765FWO
Upon arrival the unit would not drain. Found 120 getting to drain pan drain pump would not turn on. Removed and replaced drain pump W10876600 (PUMP-WATER) and tested unit. Unit functions normal now; Job Complete
Near Bakersfield, CA 93306
Dane
Job Details:
09/11/2018
WHIRLPOOL WASHER CHW9060AW0
Unit was giving an F 20 pressure switch fault code. Cleared codes and ran diagnostic. All parts function normally. There was an abnormally large amount of soap suds. Pressure switch failure code coming from soap soap buildup. Ran cycle with no soap in it to attempt to clear out suds residue also recommended customer to clean washer with fresh tablets.
Near Bakersfield, CA 93305
Dane
Job Details:
09/11/2018
frigidaire refrigerator FFHT1814TW0
Upon arrival the unit was not cooling. Found thermostat shorted and took out control. Removed and replaced thermostat and control and tested unit. Unit is cooling but fan is making bad sound. Removed and replaced fan and tested unit. Unit functions normal now; Job Completed. Used 5304507171 (control) 5303918638 (THERMOSTAT) 5303918645 (THERMISTOR KIT)
Near Pismo Beach, CA 93449
George
Job Details:
09/11/2018
whirlpool refrigerator WRX988SIBM03
Found refrigerator leaking in fresh food area customer had previously change out filter wasn’t inserted all the way reposition retested check out ok complete. No dents or dings ; Job Complete
Near San Luis Obispo, CA 93405
George
Job Details:
09/11/2018
KITCHENAID REFRIGERATOR KFIS27CXMS3
Found refrigerator intermently having no ice ok replace ice maker WPW10122559 (ICEMAKER) tested check out ok complete. No dents or dings cause by tech.
Near Cambria, CA 93428
George
Job Details:
09/11/2018
whirlpool refrigerator KRFC300ESS01
Found refrigerator freezing in fresh food area damper excessively loud replaced damper testing ok complete . No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details:
09/11/2018
kitchenaid dishwasher KDTE204DWHO
Found dishwasher working ok customer instruct possibility some abstraction in drain line clear out tested check out ok complete . No dents or dings cause by tech.; Job Completed
Near Paso Robles, CA 93446
George
Job Details:
09/11/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ00
Found refrigerator water in fresh food area found ice maker WPW10300024 (ICEMAKER) overfilling replaced ice maker tested check out ok complete. No dents or dings cause by tech.; Job Complete
Near Glendale, CA 91208
Kenneth
Job Details:
09/11/2018
KITCHENAID REFRIGERATOR KSSC48QTS02
Installed ordered ice maker and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on oratory und unit caused by technician
Near Los Angeles, CA 91601
Kenneth
Job Details:
09/11/2018
IKEA RANGE IGL730CS0
Found unit pushing down but then not coming back up. Found bracket from gas manifold bent causing knob to hit control panel. Bent the bracket to be proper and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on roaround unit caused by tech
Near Los Angeles, CA 91601
Kenneth
Job Details:
09/11/2018
whirlpool range WFG320M0BS3
Found unit blow torching cooktop due to caps not on burner head properly. Instructed customer. Customer informed me that control board was loose. Found to be broken not fully secured. Ordering g control board. Brought to customers attention that unit is completely damaged (see SD-Quickpics) informed customer to go back to Lowe’s to try to get unit swapped out due to the amount of damage that is to unit. Some damage is repairable but other damage is not. Rescheduled customer for Thursday 8-30-18; ordrng 1 W11126814 (CONTROL), Installed control Myron and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician ; Job Complete
Near Los Angeles, CA 91604
Kenneth
Job Details:
09/11/2018
whirlpool range MGD8200FC1
Found unit not drying properly. And coming up with the check vent. Ran unit with vent checker and came back bad. Found venting in house clogged. Informed customer to get a vent cleaner out due to them being on the second floor of the complex. ; Job Complete
Near Tulare, CA 93274
Enrique
Job Details:
09/11/2018
frigidaire refrigerator FFHS2611PFEA
ice maker not working . I found a shorted module , and valve working intermittently . Replaced both parts . All functions checked normal at time of service . No leaks .; Job Complete
Near Visalia, CA 93291
Enrique
Job Details:
09/11/2018
maytag refrigerator MFI2570FEZ00
unit dispensing ice intermittently . Need the solenoid and ice pad . ; ordrng 1 WPW10309866 (solenoid) and 1 WPW10368730 (pad),Replaced the ice box solenoid and dispenser pads . All functions checked normal at time of service . No leaks . ; Job Complete
Near Lemoore, CA 93245
Enrique
Job Details:
09/11/2018
whirlpool refrigerator WRX988SIBM03
Unit not cooling . I diagnosed the unit . Found the RC evaporator is frosting up , therefore , fan motor not working , also the pantry control is shorted . ; ordrng 1 W11087438 (motor-evap), 1 WPW10503833 (cntrl-elec), Replaced the pantry central electric and evaporator fan motor assembly . Removed the frost from the evaporator . All functions checked normal at time of service . No leaks . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details:
09/11/2018
whirlpool microwave WMH31017HZ0
Unit not heating , magnetron very loud , blower was not working . One screw was obstructing from turning . I replaced all the parts on the list W10754299 (MAGNETRON) W10832024 (thermo) W10850446 (CAPACTR-MG) W10886077 (diode) W10836753 (TRANSFORMR) . All functions checked normal , unit is now heating as designed . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details:
09/11/2018
whirlpool refrigerator WRF535SWHZ00
both compartments not cooling . I found the central electric was shorted , leds were just blinking . Installed new control , programmed the unit code . All functions checked normal at time of service . No leaks . ; Job Complete
Near Hanford, CA 93230
Enrique
Job Details:
09/11/2018
whirlpool refrigerator GI6SARXXF06
RC not cooling correctly , ice maker not producing ice . I found the ice box fan motor not working . ; ordrng 1 W10882923 (icemaker) and 1 WPW10308033 (motor-evap),
Replaced the ice maker and evaporator motor . All functions checked normal at time of service . No leaks . ; Job Complete
Near Visalia, CA 93292
Enrique
Job Details:
09/11/2018
WHIRLPOOL WASHER WFW92HEFC0
Unit not dispensing all the detergent from the dispenser . I replaced the inlet valve , ran quick diagnostic test . All functions checked normal . I instructed the customer to adjust the detergent concentration and water harness features for best wash results . No leaks . ; Job Complete.
Near Visalia, CA 93277
Enrique
Job Details:
09/11/2018
whirlpool refrigerator WRS325FDAM04
lights in both compartments not working , Shorted .; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced the RC and FC lights all functions checked normal . No leaks
Near Tulare, CA 93274
Enrique
Job Details:
09/11/2018
WHIRLPOOL DRYER WGD5000DW2
unit making grinding noise . Installed a dryer repair kit . all functions checked normal at time of service .; Job complete
Near Sanger, CA 93657
Ethan Shrum
Job Details:
09/11/2018
WHIRLPOOL DRYER CAW9244BW0
Onriving to customers home found suspension rods to be bad replaced tested job complete
Near Sanger, CA 93657
Ethan Shrum
Job Details:
09/11/2018
WHIRLPOOL WASHER WTW5000DW1
Upon arriving to the customers who is down that the customers unit needs a new control and latch replaced tested job complete; Job Cmpltd,
Near Tollhouse, CA 93667
Ethan Shrum
Job Details:
09/11/2018
WHIRLPOOL REFRIGERATOR WRF990SLAM
Or ding parts; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire), Replaced parts job complete ; Job Cmpltd
Near Fresno, CA 93711
Chris
Job Details:
09/11/2018
roper washer RTW4516FWO
pon arrival and after looking at the wash machine I found suspension struts to be Defective also wash ring was broken due to Inner basket hitting the side of the wash machine. Ordering suspension parts And wash ring ; ordrng 1 W10780045 (suspension) and 1 WPW10531289 (tub ring),On return visit replace suspension kit and also broken tub ring . Ran washer through cycle everything test good. Job complete
Near Fresno, CA 93720
Chris
Job Details:
09/11/2018
MAYTAG WASHER MVWC565FW1
Customer had concerns about his new wash machine as far as it shaking during a cycle. Upon arrival I entered washer into diagnostics received off-balance error code. Cleared all codes and ran a systems test everything checks out good. I asked customer how he was loading close and he pretty much told me he was just throwing them in there. Informed customer on proper loading procedure and On all different functions of his new washing machine.
Near Fresno, CA 93730
Chris
Job Details:
09/11/2018
WHIRLPOOL DISHWASHER WDT710PAYM3
Upon arrival in after entering dishwasher into diagnostics I received an F1-e2 and F2-E1 Error code. Everything checked out good and diagnostics. But when trying to run normal cycle it would not allow me to select different options. Ordering parts Pending authorization; ordrng 1 W10479763 (cntrl-elec) and 4 WPW10348413 (screw)s and 1 WPW10380065 (panel-cntl), Replaced all parts listed. Then Entered dishwasher into diagnostics Received no error codes this time. Then cycle dishwasher through test everything checked out good. All functions test normal. Job completed; Job Cmpltd,
Near Clovis, CA 93611
Chris
Job Details:
09/11/2018
WHIRLPOOL WASHER WFW9151YW00
Customer called back said error code reappeared during the wash cycle.
Near Fresno, CA 93727
Chris
Job Details:
09/11/2018
frigidaire refrigerator LFSS2612TE0
Customers issue is that refrigerator was wobbling and wasn’t level and also doors are making a loud popping sound when opened and closed. I first leveled out refrigerator to keep it from rocking make sure doors were aligned. Tried making adjustments to the bearings and hinge for each door could not get popping sound to go away ordering parts listed when parts come in will return and install; ordrng 1 240581905 (door stop, ff (blk)) and 1 240581906 (door stop, fzr (blk)) and 2 241856502 (plate-door closer)s and 1 242000502 (bearing-hinge) and 1 242015302 (bearing-hinge(ref)) and 1 242034601 (bracket-lower hing) and 1 242034604 (bracket-lower hing),On return visit replaced all parts listed For freezer door and also refrigerator door noise issues. After installing new parts noises have gone away. Job complete; Job C
Near Los Banos, CA 93635
Irvin
Job Details:
09/11/2018
amana microwave AMV2307PFS0
Microwave is not heating. Customer had unit down. Found mag failure. Replaced mag thermostat cap and diode. Test, passed all ops normal unit functions and heats. ; Job Complete. Used W10850446 (CAPACTR-MG) W10832024 (thermo) W10849846 (cntrl) W10886077 (diode) W10754299 (MAGNETRON)
Near Madera, CA 93638
Irvin
Job Details:
09/11/2018
whirlpool washer WTW4816FW2
says unit is not operating as showed. Error codes stuck key, lid unlock failure, shifter and motor fault long fill. Screen on valve are clear. Control is operating properly. The control had a bad pressure switch replaced control latch and shifter. Calibrati9n passed. All op normal. ; Job Complete
Near Ceres, CA 95307
William
Job Details:
09/11/2018
whirlpool microwave WMH78019HW0
Found F2E1, keybrd error code. Found inner door outer door panel separating, door pulls apart with unlatching ordered replacement door for unit; ordrng 1 W11188086 (DOOR W/CONTROLS) Replaced microwave door assy, reset clock, tested door function, tested ok; Job Complete
Near Modesto, CA 95358
William
Job Details:
09/11/2018
WHIRLPOOL REFRIGERATOR MRT118FFFH00
Found system leaked down with newly replaced compressor, gave estimate for sealed system leak diagnostics & repair customer declined estimate.
Near Manteca, CA 95337
William
Job Details:
09/11/2018
WHIRLPOOL OVEN WFC310S0ES1
8/24/18 9:17: BL there 8/24 FRI, 8:48 to 9:15, Found door switch not opening/ closing circuit properly, ordered door switch.; ordrng 1 WP9757262 (swtch-lite), Replaced oven door light switch, tested OK ; Job COMPLETE
Near Lathrop, CA 95330
William
Job Details:
09/11/2018
whirlpool refrigerator WRS325SDHZ01
Checked Temperature of fridge and freezer.found normal temps, cx lost fan function intermittently, Found evap fan very load when running, ordered evap fan motor & blade; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap),Replaced evap fan motor & blade, evap fan function tested ok, instructed cx on normal evap fan noises.; Job Complete
Near Perris, CA 92571
Kevin
Job Details:
09/10/2018
MAYTAG WASHER MVWC425BW0
Unit making loud noise in spin cycle and not completing spin cycle. I found that the tub seal has been leaking down through gearcase causing damage to gearcase bearings. Water has also damaged cam, belt and actuator. New basket hub will also be needed. Ordering parts. Needs autho. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt), Unit making loud noise in spin cycle and not completing spin cycle. I found that the tub seal has been leaking down through gearcase causing damage to gearcase bearings. Water has also damaged cam, belt and actuator. New basket hub will also be needed. Removed and replaced gearcase, actuator, cam, hub, and belt. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details:
09/10/2018
WHIRLPOOL WASHER WTW5000DW1
Unit not cleaning properly. Washplate had come loose and stripped out washplate and gearcase shaft. Also found too much play in basket due to worn hub. New cam needed with new gearcase. Needs autho. Ordering parts. 2 job count. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase), Unit not cleaning properly. Washplate had come loose and stripped out washplate and gearcase shaft. Also found too much play in basket due to worn hub. New cam needed with new gearcase. Removed and replaced gearcase, washplate, hub, and cam.
Near Riverside, CA 92503
Kenneth
Job Details:
09/10/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00
Ice maker is leaking into ice bucket. Ice maker has already been replaced. Leveled unit already. I tested water pressure and found it was high and filling 3oz too much on 8sec test. I shut valve at wall a little to correct pressure. I filled ice maker and didn’t see any leak
Near Riverside, CA 92503
Kevin
Job Details:
09/10/2018
MAYTAG REFRIGERATOR MFI2569YEM0
Found that the fill valve was seeping and filled the cup on ice maker and froze. When ice maker tried to fill it caused a hole in fill line. Unit needs new designed ice maker, fill line, and valve. Ordering parts. ; rqstng P&A on 1 67006317 (tube-water) and 1 W10882923 (icemaker) and 1 WPW10312696 (water inlet valve), Found that the fill valve was seeping and filled the cup on ice maker and froze. When ice maker tried to fill it caused a hole in fill line. Unit needs new designed ice maker, fill line, and valve. Removed and replaced ice maker, fill line, and valve. Tested unit. All tests good
Near Riverside, CA 92503
Kevin
Job Details:
09/10/2018
whirlpool refrrigerator WRX735SDHZ00
Customer said unit warmed up and stopped making ice. When I arrived the ice maker was turned off at user interface. I turned ice maker back on and ice maker harvested the batch of ice and filled with water. I took temp readings, RC is 36 degrees and FC was 1 degree. Temps test normal at this time. Instruct customer on normal operation at this time. ;
Near Riverside, CA 92504
Kevin
Job Details:
09/10/2018
MAYTAG DRYER MGD9700SQ0
Estimate given unit not heating. I found ignitor glowing but gas coils not releasing gas. Failed gas coils. Removed and replaced gas coils. Tested unit. All tests good.
Near Fontana, CA 92336
Kevin
Job Details:
09/10/2018
Humidity levels in unit were a little high causing drips from return vent. I found RC door gasket not sealing in 2 places. I heated gasket and formed to cabinet. Instruct customer to give unit time for humidity levels to lower. All tests good.
Near Yucaipa, CA 92399
Daniel P.
Job Details:
09/10/2018
amana oven AGR6603SFS0
range fails to reignite after preheat , igniter does spark but no ignition on going issue will order gas valve , burner and igniter wire , installed new gas valve, burner and igniter wires tested checks ok call completed
Near San Bernardino, CA 92404
Daniel P.
Job Details:
09/10/2018
whirlpool washer WTW4950HW0
wash machine did not spin shaking, ran diagnostic mode found F0e5 error code instructed customer on unbalanced load tested washer ,washer OK call completed.
Near Rialto, CA 92376
Daniel P.
Job Details:
09/10/2018
maytag washer MVWX655DW1
washer lid broken, found lid broken will order .; ordrng 1 W11117421 (lid), installed new lid tested checks ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details:
09/10/2018
whirlpool dryer WGD5000DW2
dryer not heating found open thermal fuse installed, tested checks ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details:
09/10/2018
kitcheaid refrigerator KRMF706ESS
refrigerator door sagging excessively causing door not to shut properly, found bent door hinge , adjusted door hinge and adjusted door height tested door all ok call completed
Near Fontana, CA 92336
Daniel P.
Job Details:
09/10/2018
kitchenaid range KSGG700ESS1
range knobs not aligned properly , adjusted console all ok call completed.; Job Complete
Near La Verne, CA 91750
Tyler
Job Details:
09/10/2018
whirlpool refrigerator KRFF305ESS00
unit is still not making ice. Ice maker cycles but will not call for water. Ordering ice maker not in stock needs to be transferred.; ordrng 1 W10884390 (icemaker), Removed and replaced ice maker all works good at this time.; Job Complete
Near Azusa, CA 91702
Timothy
Job Details:
09/10/2018
jennair refrigerator JFC2089BEP01
Removed and replaced freezer door. All works good at this time.; Job Complete
Near Glendora, CA 91741
Timothy
Job Details:
09/10/2018
WHIRLPOOL DRYER WGD4815EW2
unit is taking too long to dry. Customer just moved in. Cycled dryer found unit has a restricted vent. Instruct customer to clean vent or replace. All works good at this time.; Job Complete
Near San Dimas, CA 91773
Timothy
Job Details:
09/10/2018
whirlpool dryer WGD7300XW0
unit is making noise. Found failed idler pulley. Replaced rollers and idler with dryer repair kit. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT)
Near Rancho Cucamonga, CA 91737
Timothy
Job Details:
09/10/2018
Customer states broiler is shutting off and turning back on. Found customer opening door. Told customer that when door is opened the broiler will shut off. Cycle tested all works good at this time.; Job Complete.
Near Rancho Cucamonga, CA 91730
Timothy
Job Details:
09/10/2018
whirlpool oven GBD307PDS7
unit lost power and display won’t come back on. Clock board is out. Part number 8302967 is no longer available. Customer paid service call.
Near West Covina, CA 91792
Stephen
Job Details:
09/10/2018
whirlpool refrigerator
Customer declined service. He bought new refrigerator. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details:
09/10/2018
whirlpool washer WFW75HEFW0
Ran diagnostics. Had f3e1 error code. Blew through press tube. Replaced water level switch. Ran quick test cycle. No hot water. Advised customer unit Must be connected to hot and cold water.advised to call plumber. Cleared error code. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details:
09/10/2018
whirlpool dishwasher MDB8959SFZ4
Ran diagnostics. Has f8e3, f6e4, f3 e2. Found OWI shorted, drain pump overheating, drain loop off tub. Reinstalleddrain loop. Drain hose leakingNeeds control, OWI, drain motor, drain hose, clamp.; ordrng 1 8269144A (drain hose) and 1 W10906431 (cntrl-elec) and 1 W11084121 (sensor) and 1 WPW10292152 (parts-misc) and 1 WPW10348269 (drain pump), Replaced drain hose, drain motor, OWI sensor. Ran diagnostics- ok. Fills, washes, drains, rinses, dries properly. DW won’t go all the way under counter due to wall outlet behind DW, no air gap. Advised to call licensed plumber/ electrician to install air gap and relocate wall outlet. Complete.
Near Baldwin Park, CA 91706
Stephen
Job Details:
09/10/2018
whirlpool refrigerator MBR2258XES1
Unit not connected to water. Found FC drain iced up. ( customer was supposed to defrost unit previously- didn’t. Deiced FC drain. P- trap was replaced on previous service. Drain is draining properly. Unit is cooling properly at this time. Complete.
Near Duarte, CA 91010
Stephen
Job Details:
09/10/2018
roper washer RTW4516FW2
Ran diagnostics. Had f5e3, f8e1 error codes. Cleared error codes. Found drain hose sealed to drain pipe. Advised customer to call plumber to install correct diameter pipe - min 1 1/2” diameter. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, spins properly. Complete
Near Covina, CA 91724
Stephen
Job Details:
09/10/2018
whirlpool dishwasher GU1200XTKQ0
18:06, Ran diagnostics. Drain motor runs, not draining. Found check valve swollen, chopper worn, wash pump leaking. Low water charge.drain pump noisy. Needs pump/ motor, drain motor, fill valve.; rqstng P&A on 1 W10782773 (pump&motor) and 1 WP661658 (pump-drain) and 1 WP8531669 (valve-inlt), Button on console is working but is cosmetic issue- not covered by contract. Complete.
Near Los Angeles, CA 90272
Isidore
Job Details:
09/10/2018
kitchenaid refrigerator KFCS22EVMS7
Found freezer bae full of ice, defrost drain backed up. Per technical service pointer W10632338 C. Special project s38253(out of warranty) part only covered removed back panel and old drain tube and installed new drain p trap, and cleared passage. Reinstalled back panel rest drain ok and cleared freezer of any ice build up.Refrigerator working at this time.; used 1 W10619951 (TUBE DRAIN)
Near Los Angeles, CA 90049
Isidore
Job Details:
09/10/2018
jennair microwave JMW3430DS00
Debbie autho. JGEGGGEEL1 policy adjustment Found F2E1 shorted key pad error verified. removed old user interface and installed new user interface, test working at this time.; Job Complete
Near Victorville, CA 92392
Cesar
Job Details:
09/10/2018
FRIGIDAIRE REFRIGERATOR FFSS2615TP0
Broken ice bucket it has bent crusher getting caught on the other crushers not letting it spin ; ordrng 1 241860803 (ice container asm),Replaced bucket checked good ; Job Complete
Near Hesperia, CA 92344
Cesar
Job Details:
09/10/2018
frigidaire dishwasher FFBD2406NS9B
Found strike sting up to high. It strikes latch in the front spot because of it and it won’t latch. Fixed strike by properly installing it unit tested good ; Job Complete
Near Phelan, CA 92371
Cesar
Job Details:
09/10/2018
frigidaire refrigerator FFFH20F2QWC
Found moisture build up in the freezer determined cause to be a gasket that came off from between the outer door and the inner door reinstalled gasket all check good ; Job Complete
Near Phelan, CA 92371
Cesar
Job Details:
09/10/2018
maytag dryer MEDC215EW1
Customer instruct on operation and function also found one of the 12o v lines to unit has dropped instruct to contact electrician ; Job Complete
Near Helendale, CA 92342
Cesar
Job Details:
09/10/2018
ge washer GTW330ASK1WW
Found unit has a failed lid lock ohm open thru purple and yellow wires. Also unit over filled per customer and I did find code for failed water sensor routed for lid lock and control ; ordrng 1 WH01X27954 (LID LOCK) and 1 WH18X28174 (CONTROL), Replaced latch and control tested and programmed unit All check good; Job Completed.
Near Victorville, CA 92392
Cesar
Job Details:
09/10/2018
whirlpool dishwasher WDF520PADM7
Seal on vent was pinched during assembly damaging seal and causing unit to leak routed for seal ; ordrng 1 WP8269259 (gasket), Replaced gasket tested unit all checked good ; Job Complete.
Near Victorville, CA 92395
Cesar
Job Details:
09/10/2018
whirlpool refrigerator WRF560SEYM05
unit not dispensing water for about 3 days unit is working at this time and all test checked good let customer know to call back if problem comes back ; Job Completed.
Near Apple Valley, CA 92308
Cesar
Job Details:
09/10/2018
kitchenaid refrigerator KRSC503ESS01
not making ice forgot to plug-in on and off switch on last visit plug switch back in unit tested good; Job Complete
Near Los Angeles, CA 90027
Francisco
Job Details:
09/10/2018
kitchenaid dishwasher KUDE70FXPA5
Checked unit it was unresponsive at panel. Checked power and polarity at outlet it is ok. Found reversed polarity at junction box, adjusted wiring and unit still unresponsive ordering parts to complete repair.. please schedule upon parts arrival. Will collect service call fee parts and labor on return visit.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10455261 (pump&motor) and 1 WPW10481151 (panel-cntl), Tested unit and found a shorted ui board. Removed and replaced part listed tested ops unit working as intended.
Near South Pasadena, CA 91030
Francisco
Job Details:
09/10/2018
IKEA OVEN IBS550PWS00
Checked unit ui panel not turning on. Removed unit from wall conducted continuity test on thermal fuse it was open. Removed and replaced part listed tested ops no heat. Removed back covered tested thermostat t.o.d found it open removed and replaced thermostat unit working as intended.; used 1 9759243 ([Alt for WP9759243), and 1 WPW10545255 (FUSE-THRML)
Near Simi Valley, CA 93065
Aaron
Job Details:
09/10/2018
kitchenaid dishwasher KUDE40FXPA3
Top rack adjusters was busted est to repair the upper rack asm mrs Approved est replaced the adjusters W10712394 (ADJUSTER) reinstalled the rack tested ops unit runs ops normal at this time paid on card job Complete
Near Simi Valley, CA 93063
Aaron
Job Details:
09/10/2018
kitchenaid dishwasher KDFE104DSS1
Unit is frozen to drain pump , replace the drain pump WPW10348269 (PUMP-DRAIN) tested operations unit is working as designed now; Job Complete.
Near Simi Valley, CA 93063
Aaron
Job Details:
09/10/2018
WHIRLPOOL DRYER MGDB855DC0
Unit catch is missing, mr approved estimate. I replaced tested ok snapped in part collected total paid in full, Used part WPW10610880 (CATCH). Job Completed
Near Simi Valley, CA 93065
Aaron
Job Details:
09/10/2018
whirlpool refrigerator WRF767SDEM00
Unit Fresh food evaporator frozen over per Technical Service Pointer #: W11092686C. Unit needs the fresh food evaporator thermistor repossition Serial Numbers: K212 to K711. S-Code to cover Labor only: S16360Unit fresh food fan harness needs to be replaced ordered parts; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced the harness and support and relocated the freezer thermistor tested operations unit will cool correct now ops normal ; Job Complete
Near Malibu, CA 90265
Jesus
Job Details:
09/10/2018
whirlpool refrigerator KSSS48MHB00
Customer states that unit is not cooling. Checked unit and found the compressor line iced up. Advices customer on have ave a seal system done to unit. Removed from refrigerant from unit into a refrigerant bag. Removed 1 once or less to see if that would help the unit. Would follow up with customer. Customer paid for call $125.00 per credit card. Will give customer quote. She will call if wants unit repair.
Near Malibu, CA 90265
Jesus
Job Details:
09/10/2018
kitchenaid refrigerator KRMF706ESS00
Customer states that unit has ice build up on freezer door. Checked unit and found the right side of freezer door iced up. Removed door and heated gasket and also sealed the liner with sealer. Removed all ice from door and inside liner. Assembled unit and tested door closure. Unit is now woking as design. ; Job Complete
Near Topanga, CA 90290
Jesus
Job Details:
09/10/2018
MAYTAG WASHER MVWB835DW1
Customer states that unit latch is not working. Checked unit and found the latch not working. Removed UI panel and raise top panel. Removed latch and installed new. Ran diagnostics and passed. Unit is now working as design.F0-E5. Off balance loadF5-E3. Lid lock would not unlockF0-E2 over suds F0-E3 overload; Job Complete
Near Calabasas, CA 91302
Jesus
Job Details:
09/10/2018
kitchenaid oven KEBS277SSS02
Customer states that unit is not heating. Ran test and Lower oven not heating. Removed unit from cabinet and tested components. Found the thermal fuse shorted. Ordered part customer paid in full for parts labor. Ordered part WP8304452 (fuse-thrml). Installed new fuse and assembled unit. Ran unit and tested broil and bake options. Unit is woking as design.; Job Completed.
Near Agoura Hills, CA 91301
Jesus
Job Details:
09/10/2018
maytag dryer MGDB980BW0
Customer states that unit is not heating. Checked unit and found the coils not working. Gave customer quote and approved. Removed front panel and bulkhead. Removed coils and installed new coils. Assembled unit and smelled gas. Found the gas line loose on both connections. Assembled unit and tested. Unit is now working as design. Customer paid on iob# 208755; used 1 279834 (2 COIL GAS VALVE SET)
Near Agoura Hills, CA 91301
Jesus
Job Details:
09/10/2018
whirlpool washer MVWB980BW0
Customer states that uni is noisy. Checked unit and found bad bearing. Gave customer quote and approved. Removed washplate and basket. Removed rotor, stator and bearings. Installed new bearing kit and assembled unit. Ran diagnostics and passed. Customer paid for call, labor and part $660.59 per credit card. Unit is working as design.
Near Oak Park, CA 91377
Jesus
Job Details:
09/10/2018
whirlpool dishwasher WDT720PADB2
Customer states that unit is not cleaning dishes. Checked unit and ran diagnostics no error codes. Found motor not working removed connector and getting 118 vac. Placed connector back and pump still not working. Ordered part.; ordrng 1 WPW10671941 (pump&motor),t. Removed racks and pump. Installed new pump and ran diagnostics. Unit is now working as design
Near Oak Park, CA 91377
Jesus
Job Details:
09/10/2018
kitchenaid dishwasher KUDS01FLSS6
Customer states that unit is overflowing through air gap. Checked unit and found the return hose to disposal clogged. Removed hose and cleared debris. Assembled and tested. Unit is working as design.
Near Oak Park, CA 91377
James
Job Details:
09/10/2018
kitchenaid refrigerator KBSN608ESS01
Customer states that unit is not cooling and height temps on RC. Checked unit and tested components temperatures on arrival were normal. Called techline and advice to change out board. Also to check the freezer for proper air flow. Removed evap cover and all parts are intacked. Did not write part and called techline back. Tech advices not to replace parts and wait till customer calls back. Unit is working as design.ThermistorsFC-00/07RC-0/42Tested:Evap fan motor working Condenser fan motor workingVac compressor working on both rpm’sAir door and evap fan working, closing and openingNo frost on return vent. ButchSr#7722894258Check air flow.Aurora lighting Gemini relay boardSky walker Item 36 and 31 if correct change out storm board user interface; Job Complete
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
09/10/2018
whirlpool dishwasher WDTA50SAHZ0
dishwasher not draining all the way. Checked unit and found debris in the drain pump, cleared and tested ok.; Job Complete
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
09/10/2018
kitchenaid range KGCU483VSS01
Left front burner electrode doesn’t spark. Checked unit and found malfunction on the reigniting module (WPW10116108). Estimate repair: Service call $115.00, Labor $125.00, Helper $125.00, Part WPW10116108 $118.98, Tax $9.51, Total: $493.49. Customer is paying today only service call $115.00. They going to try to talk with KitchenAid to see if they take care of the cost for the repair.
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
09/10/2018
whirlpool refrigerator WRS325FNAM01
LED lights not working in both compartments.; ordrng 1 W11104452 (light) and 1 WPW10515057 (light) and 1 WPW10515057 (light), Replaced LED light WPW10515058. Tested ok.; Job Complete