Near Rosemead, CA 91770
Francisco
Job Details:
09/28/2018
whirlpool washer WTW5000DW1
Checked unit upon arrival and retrieved error codes f7 e1 f5 e1 & f5 e2. Entered manual diagnostic and tested door latch it is working as intended. Moved on to tachometer verification test and it passed. Ran verification cycle and noticed motor would hum but not move inspected wiring underneath unit it seemed fine. Tested capacitor it tested out of range; ordrng 1 W11158831 (CAPACITOR ), Removed and replaced part listed, tested ops unit working as intended.
Near Rosemead, CA 91770
Francisco
Job Details:
09/28/2018
whirlpool washer WTW6300WW0
Customer stated unit was leaking water on right rear side of unit. Upon further inspection found leak at drain hose and also found a broken drain pump. Tub ring is also cracked which can cause unit to leak at times. Ordering parts to complete repair; ordrng 1 W10155921 (pump-water), 1 W10236686 (hose), 1 W10260488 (ring-tub), W10536347 (pump-water); ordrd a WPW10236686 (hose); ordrd a W10260488 (ring-tub) Removed and replaced parts listed, ran 2 test cycles no leaks found.
Near La Cañada Flintridge, CA 91011
Jesus
Job Details:
09/28/2018
kitchenaid dishwasher KDFE204ESS1
Removed and replaced sump assembly. Tested unit. Unit functions as designed no leaks. No dents dings or scratches caused by tech. Customer states unit is leaking. Removed bottom panel found drain hose came off. Reinstalled drain hose. Unit is functioning as designed and not leaking.; Job Complete.
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details:
09/28/2018
amana dishwasher ADB1400AGS1
Customer states dishwasher is not draining. Ran unit. Tried draining. Loud grinding noise from pump. Removed pump to check for debris found none replaced drain pump. Unit now functioning as designed. Customer approves repair at this time no dents dings or scratches caused by tech. ; Job Completed.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid refrigerator KFCS22EVMS1
Customer states smelling burning smell and discoloration of cabinet. Allied techline. Techline has me removed the UI and found that UI was melted. Checked for proper voltage to unit found 120 at outlet. Techline said unit was unfixable.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
09/28/2018
kitchenaid refrigerator KFCS22EVMS1
Customer states smelling burning smell and discoloration of cabinet. Allied techline. Techline has me removed the UI and found that UI was melted. Checked for proper voltage to unit found 120 at outlet. Techline said unit was unfixable.
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details:
09/28/2018
whirlpool washer CAE2745FQ0
Customer states washer is not draining. Ran diagnostics. Unit started agitating and spinning. Canceled out diagnostics. Unit started on its own again. Ordering control. ordrng 1 W11188527 (CONTROL ), Removed and replaced control calibrated and tested unit found tub was not spinning. Inspected shifter. Found that drive belt fell off. Reinstalled drive belt tested unit. Unit functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR KFCS22EVMS8
Customer states no ice production. Inspected ice maker jumped ice maker. Ice maker would not start. Removed and replaced ice maker W10889233 (ICEMAKER). Ice maker cycled and filled with water. No dents dings or scratches caused by tech. ; Job Completed.
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
whirlpool refrigerator WRX988SIBM03
Customer states that left side door doesn’t close properly. Checked unit and adjusted the center mullion. Also adjusted the door leveling on the left side. Unit is working as design.; Job Completed.
Near Ventura, CA 93003
Jesus
Job Details:
09/28/2018
KITCHENAID REFRIGERATOR KBFN406EPA00
Customer states that unit is not cooling and working intermittently. Checked unit and ran diagnostics. Tested thermistors, compressor and fans. Or ding parts. ; ordrng 1 W10846767 (cntrl-elec) and 1 WPW10739408 (cntrl-elec), Customer states that unit completely stopped working a week ago. Checked unit and found the inverter flashing. Inverter error code is inverter failure. Checked and power of 118 vac to inverter. Also getting 3.1 vdc. Checked power to compressor and not getting none. Orderding part. Removed inverter and installed new. Turn unit on and found the same error code with inverter fault. Removed inverter and tested the compressor. Found the compressor winding not ohming out. Needs seal system, Completed seal system; used 1 CD8404 ([Alt for AF1200])
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
maytag washer MVWB835DW0
In diagnostics panel would not allow any test to be made. Unplug unit and restart diagnostics. Ran manual test and found the gearcase making gear noise. Also per tech sheet tes#3 on page 16 tested components and step 14 says to replace motor. Ordering parts. Removed agitator and lock ring. Removed tub ring and basket. Removed gearcase assembly and gearcase. Installed new gearcase and parts. Assembled unit and calibrated. Ran diagnostics and passed. Unit in now working as designed.
Near Camarillo, CA 93012
Jesus
Job Details:
09/28/2018
whirlpool microwave WMC50522AS1
Customer states that power button not working. Checked unit and found the power button completely dead. Unplugged and plugged unit on to see if that would change anything. Part list doesn’t have any parts available. Total unit replacement. Call autho and they are found to call customer within 3 business days.; Job Complete.
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
09/28/2018
kitchenaid refrigerator KBSN608ESS01
Customer still complaints about thin film of ice/frost in the evaporator cover. Contacted tech line and he suggested to set the defrost time interval every 8 hours instead of 12 hours, also he recommended to replace the defrost thermostat for one 60 deg cut-up, part #WP218238. SR#7723006017.; ordrng 1 WP2182381 (bimetl-def), Replaced defrost thermostat (WP2182381). Tested ok.; Job Complete.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
09/28/2018
MAYTAG DRYER MGDB765FC0
damaged dryer front panel WPW10459661 (PANEL) and toe panel WPW10459664 (TOEPNL) . Replaced both and tested ok.; Job Complete.
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
09/28/2018
kitchenaid dishwasher KDTE704DSS0
Dishwasher stop in the middle of the cycle acting like the door has been open, restarted the cycle and few seconds after start stop again. Tested the motor and door switch, both are working fine. Contacted tech line and he suggested to replace the fan vent. Replaced the vent and tested ok
Near Los Angeles, CA 91344
Michael
Job Details:
09/28/2018
kitchenaid microwave KMHS120ESS1
Customer says microwave intermittently heats. Agrees to service feeTested with magic bar and mag does not hum or heat.Needs magneton W10818686 Removed microwave, removed and replaced mag and unit now operates as intended.
Near Los Angeles, CA 91311
Michael
Job Details:
09/28/2018
MAYTAG DRYER MGD3500FW0
Customer states makes loud thumping sound and lint trap will not go down and is causing clothing to become damaged.Tech found lint built up. Tech removed lint blower housing and showed customer vent hose is obstructed severely. Advised have exhaust vent serviced. Unit now operates and down not make any sounds. Unit ops as intended job complete. Completed.
Near Los Angeles, CA 91306
Michael
Job Details:
09/28/2018
whirlpool dishwasher KDTE334GPS0
Customer states unit leaks from corner of door.Tech found unit not installed properly. Unit was not level resulting in unit leaning forward and small leak forming at base of left hinge.Found seal on right side of door not fully installed. Installed seal and leveled unit for customer. Unit now does not lean forward. Ran unit through rapid advance and unit does not leak. Unit ops as intended job complete; Job Complete.
Near Los Angeles, CA 91367
Michael
Job Details:
09/28/2018
kitchenaid refrigerator KBFS25ECWH00
Customer states that unit was intermittent making ice, water is dripping from ice maker into ice bin and causing large ice block to for in ice bin. Cycled ice maker and when ice maker filled, water poured from mold into ice bin. Removed and replaced icemaker with truck stock pn W1088439. new ice maker cycled and filled. Advised customer to wait 24 hrs for ice production. Unit ops as intended job complete; used 1 W10884390 (ICEMAKER)
Near Los Angeles, CA 91326
Michael
Job Details:
09/28/2018
WHIRLPOOL DRYER LGR5636KQ0
Customer states light does not turn on and drum continues to spin after door is opened. Bad door switch. WP3406107. ordering 1 WP3406107 (switch-dor), Removed and replaced door switch. Unit now lights interior and halts operation when door is opened. Unit ops as intended job complete
Near Los Angeles, CA 91331
Michael
Job Details:
09/28/2018
WHIRLPOOL WASHER WTW5000DW1
Removed and replaced damaged inlet housing. Ran unit through auto service and unit no leaker leaks from valve assembly. Unit ops as intended job complete.; Job Completed.
Near Stevenson Ranch, CA 91381
Kenneth
Job Details:
09/28/2018
whirlpool refrigerator WRT541SZDW00
Found unit with gapping in left corner of fridge door gasket. Tried adjusting unit. Will need extra plastic shims. Ordering new shims ordrng 1 WP2254473 (hinge-door) and 3 WP487576 (washer)s, Installed all parts. Sealed cabinet to liner. informed customer to give fridge 24 hours can still see light singing through corner. But unit is fully sealed 100%. Swinging through cause mullion between freezer and fridge is almost to short. Sealed all cabinet to liner. ; Job Complete.
Near Los Angeles, CA 91403
Kenneth
Job Details:
09/28/2018
whirlpool refrigerator JFC2089HES
Found unit with spermatic cooling due to bad condenser fan. Condenser fan was getting power but not running. Replaced fan and tested unit. Unit is working properly. Found damper extremely loud not opening and closing properly. Ordering new damper control. 1 WP67003903 (control- d), nstalled control damper and tested unit. Unit is. Now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91367
Kenneth
Job Details:
09/28/2018
ikea dishwasher IUD8555DX3
Found unit not draining wi5 water due to some head bean stuck in drain pump. Removed and replaced drain pump and tested unit. Unit is still not working. Not filling with water. Ordering water valve. 2 water solenoid valve humming but not opening. Ordering. ordrng 1 W10576551 (solenoid) and 1 WPW10327249 (water intake valve), Installed solenoid and water valve and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91405
Kenneth
Job Details:
09/28/2018
whirlpool freezer WRS973CIDM00
Found unit with a bad Eva fan. Getting 120 volts but not turning on. Ordering evap fan; ordrng 1 W11036566 (motor-evap) Installed motor evap fan and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details:
09/28/2018
whirlpool range WFG320M0BS3
Customer having same issues changed caps with burner heads this time and unit is now working as designed. Customer turns knobs slow ; Job Completed.
Near Mojave, CA 93501
Patrick
Job Details:
09/28/2018
WHIRLPOOL REFROGERATOR WRR56X18FW00
Removed and replaced parts vacuumed and recharged unit. Tested unit all ops checked good ; used 1 FREON R134 (4.8 OZ)
Near Palmdale, CA 93551
Patrick
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRX986SIHV
Moisture is now building up on adapter. Needs seals. Box doesn’t seem to be sitting properly, but is installed properly needs new parts ; ordrng 1 W11242954 (BOX-ICE ) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter), Removed and replaced parts. Filled gaps between liner and cabinet with silicone. Test3d unit. All ops checked good ; used 1 482338 (ADHESIVE)
Near Palmdale, CA 93551
Patrick
Job Details:
09/28/2018
whirlpool refrigerator WRX988SIBM01
Customer having issues with the unit not wanting to stay on. Compressor comes on and shuts off. Lights still work. Tested fan motors and those aren’t causing compressor to shut off. Temp sensor passed in test mode too. Test 5 compressor comes on and stays on longer then in normal cooling mode. Needs new boards. Power going into inverter; 1 W10807590 (cntrl-elec), 1 WPW10154805 (invrtr-box)
Near Lancaster, CA 93536
Patrick
Job Details:
09/28/2018
whirlpool refrigerator WRS571CIDM01
Found the un8t mak8ng noise for the cust9mer. Buzzing noise that wasn’t always there. Coming from evap fan. Need to replace ; ordrng 1 WP2315549 (motor-evap), Removed and replaced part tested unit. All ops checked good ; Job Completed.
Near Tehachapi, CA 93561
Patrick
Job Details:
09/28/2018
MAYTAG DRYER MGDX655DW2
Found the customer having dry issues. No heat. Checked for glow fro, ignitor and it didn’t glow. Checked thermal cut off and it read open when checking continuity. Removed and replaced. Tested unit. All ops checked good. ; Job Completed.
Near Glendale, CA 91201
Raymond
Job Details:
09/28/2018
WHIRLPOOL DRYER MGD6400TQ0
Upon arrival unit making really loud noise when running. Inspected and found motor pulley broken idler arm bent and base bent. ; rqstng P&A on 1 8547174V (pulley-idr) and 1 WP8547166 (base) and 1 WP8547168 (belt) and 1 WPW10446781 (spring) and 1 WPW10463866 (motor-drve),
Replaced pulley spring belt and motor. Tested unit. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details:
09/28/2018
kitchenaid refrigerator KSC23C8EYY03
Upon arrival customer had unit defrosted with cooling off but customer stated unit had frost on evaporator and this is a reoccurring issue unit needs fan motor and thermistor; ordrng 1 W10316760 (thermistor) and 1 WPW10439624 (motor-evap), De-iced unit and replaced scroll fan and thermistor. Moved thermistor to suction line and zip tied. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00
Upon arrival there was no ice. Inspected and found ice maker notch ling. Replaced ice maker and tested. Unit functions as designed. W10873791 (ICEMAKER)
Near Los Angeles, CA 91331
Michael
Job Details:
09/28/2018
whirlpool washer WTW7500GW0
Upon arrival customer complaint was unit would trickle water and then shut down. Inspected and found bad water valve. Replaced valve W11165546 (Valve) and tested. Unit functions as designed; Job Complete.
Near Santa Clarita, CA 91354
Billy J.
Job Details:
09/28/2018
whirlpool microwave WMH73521CS
Call not connected Ramon’s recall apon arrival cx stated unit not operating states he gets door open door closed found 3 loosed wires that fell off door switches removed and replaced all door switches and crimped all wires on switches retested job complete; used 3 W10727360 (MICROSWITCH)
Near Santa Clarita, CA 91390
Billy J.
Job Details:
09/28/2018
WHIRLPOOL WASHER WTW5000DW0
Upon arrival customer stated unit not agitating tested unit and found washplate was completely stripped removed and replaced retested job complete; Job Customer.
Near Los Angeles, CA 91344
Billy J.
Job Details:
09/28/2018
amana washer MVWX655DW0
Per office autho only covers parts apon arrival informed cx of service call and labor she stated she was not aware and already paid another company for service call referred cx back to Maytag cx not happy at all refused sc
Near Santa Maria, CA 93454
James
Job Details:
09/28/2018
whirlpool washer CAW35114GW1
Found unit with broken water inlet. Cold valve broken off. Ordering new water inlet valve. ordrng 1 W11210459 (WATER INLET), Replaced water inlet. Could not test unit due to no water hookups. No dents, dings, or blemishes on or around the unit caused by tech.
Near San Luis Obispo, CA 93401
James
Job Details:
09/28/2018
kitchenaid refrigerator KRSC503ESS01
Found old ice door sloppy. Allowing air into unit. Replaced ice door. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
Near Arroyo Grande, CA 93420
James
Job Details:
09/28/2018
WHIRLPOOL DRYER MGDC215EW2
Installed dryer repair kit and tested unit. Unit now sounds normal and is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; used 1 4392067 (DRYER REPAIR KIT)
Near Cambria, CA 93428
George
Job Details:
09/28/2018
whirlpool refrigerator WRS312SNHW00
Found refrigerator working ok customer concerns humming sound check compressor ok not hot fan ok customer instruct allow to drop temp 2 setting not much food in refrigerator Testing ok complete. No dents or dings cause by tech.; Job Completed.
Near Paso Robles, CA 93446
George
Job Details:
09/28/2018
whirlpool range KGST307HBS9
Found range ui blank power ok intermently working or not need to replace control and ui customer decline complete no dents or dings cause by tech; Job Complete.
Near Bakersfield, CA 93306
Erick
Job Details:
09/28/2018
maytag dishwasher MDB7749AWB1
Upon arrival the touchpad was dead. Removed and replaced touchpad and tested unit. While testing unit found that unit would not turn off one door was open. Found unit with faulty door switch. Removed and replaced switch and tested unit. Unit functions normal now; used 1 W10727360 (MICROSWITCH)
Near Bakersfield, CA 93306
Dane
Job Details:
09/28/2018
kitchenaid refrigerator KRMF606ESS00
Removed and replaced wire harness and tested unit. Unit functions normal
Near Arvin, CA 93203
Erick
Job Details:
09/28/2018
whirlpool washer WTW5000DW1
Upon arrival the unit was giving a speed sensor fault code. When I tried to calibrate the unit the lights on the control came on but unit did nothing. Unit needs new control and new speed sensor.; ordrng 1 W10913953 (actuator), Removed and replaced control and shifter and tested unit. Unit functions normal now; Job Complete.
Near Arvin, CA 93203
Dane
Job Details:
09/28/2018
MAYTAG WASHER MVWB835DW
Upon arrival the unit was leaking from the soap dispenser and was moving well in the spin cycle. Suspension failed. Removed and replaced suspension. Found hot water valve sorted and melted and melted drawer and housing. Remove and replace drawer and housing (housing) W10919352 (drawer) and tested unit. Unit functions normal now; Job Complete.
Near Arvin, CA 93203
Dane
Job Details:
09/28/2018
maytag dryer MGDB835DW
Upon arrival of the unit was taking too long to dry the clothes. Found the gas coils short cycling and out of range. Removed and replaced coils and tested unit. Unit functions mobile now; used 1 279834 (2 COIL GAS VALVE SET)
Near Bakersfield, CA 93313
Dane
Job Details:
09/28/2018
FRIGIDAIRE FREEZER LFFH17F3QW
Upon arrival the unit was not cooling. Found defrost heater shorted out and took out control and defrost timer. Removed and replaced control and timer and heater and tested unit. Unit functions normal
Near Bakersfield, CA 93307
Dane
Job Details:
09/28/2018
whirlpool washer KAWS850JQ2
Upon arrival of the unit would not drain. Found door switch physically broken not letting unit going to spin cycle to drain. Removed and replaced switch and tested unit. At that point unit made grinding noise and would still not draining. Found a coupler split. Removed and replaced coupler 285753A (COUPLING,MOTOR) and tested unit. Unit functions normal now; Job Completed.
Near Bakersfield, CA 93309
Erick
Job Details:
09/28/2018
kitchenaid refrigerator KRFF707ESS01
Cycled ice maker and found it leaking while filling. Accused ice maker and repositioned in ice box. Recalibrated main board. Ran test 57 and 45. Ice maker cycled and filled with no errors. Job complete.
Near Bakersfield, CA 93306
Erick
Job Details:
09/28/2018
MAYTAG WASHER MVWB850YG1
Found broken latch causing it not cycle. Accessed and latch is missing internal mechanism. Replaced entire latch assembly. Retested it through tests cycle and it passed all tests with no errors. Job complete. Used WPW10619844 (LATCH)
Near Visalia, CA 93291
Erick
Job Details:
09/28/2018
whirlpool refrigerator WRF767SDEM
Model number matches but serial,is rubbed off. Found door chute not not sealing around housing causing an air leak and drip. Realigned and secure chute with holder. Retested it and found no gaps. Removed all moisture and ice. Retested it and it passed all tests job comp; Job Complete
Near Visalia, CA 93291
Erick
Job Details:
09/28/2018
maytag washer MVWX700XL2
Cycled unit and found unit making loud noise while agitating and spinning. Accessed gear-case and found stripped pulley and cam. Repalced cam assembly. Realigned spring, nut, and pulley. Retested unit and it passed all tests with no errors or noise. Job comp; used 1 W10721967 (CAM)
Near Tulare, CA 93274
Erick
Job Details:
09/28/2018
jennair microwave JMW3430DS01
Upon arrival found unit with f21 error indicating stuck error key. Replaced console. Retested it and it passed all tests with no errors. Job comp; ordrng 1 W11236901 (CONSOLE )
Near Delano, CA 93215
Erick
Job Details:
09/28/2018
whirlpool washer MVWC565FW0
Found unit with weak suspension causing basket to be off balance and make noise, repalced both hub and suspension. Retested it snd it passed all tests with no errors. Job complete.
Near Delano, CA 93215
Erick
Job Details:
09/28/2018
whirlpool dryer CEM2795FQ
Cycled unit and found it not heating. Tested for voltage and found no voltage at terminal between l1 and neutral causing it not to heat. Fuses tested good along with ignitor. Tested unit at different outlet and it heated with no errors. Referred cust to an electrician to revise electrical error. Job complete.
Near Delano, CA 93215
Erick
Job Details:
09/28/2018
ge washer GTW460ASJWW
Cycled unit through diagnostics and found unit with drain error. Tested drain pump and found no voltage to it. Found bad connector causing error. Repaired connector, retested it and drain pump is now working. Unit drain water and spun. Unit tested Normal operation.
Near Wasco, CA 93280
Erick
Job Details:
09/28/2018
JENNAIR RANGE JGCP430WP02
Called techline and spoke with David. Found service pointer in regards to intermittently ignitor engaging. W10540279aW10495853. 20k W10370033bW10364850 15k ; ordrng 2 W10364850 (burnr-top)s and 1 W11106799 (burnr-head), Installed new parts on unit. Retested it snd it passed all tests with no errors. Job completed.
Near Hanford, CA 93230
Enrique
Job Details:
09/28/2018
maytag dryer MEDX655DW1
DRYER IS MAKING A LOUD NOISE AND HAS BURN SMELL TO IT. Replaced all the parts on the list . All functions checked normal . Job Completed. Used 279816 (thermal cut off hi) 279838 (element,heater) 4392067 (dryer repair kit) WP8318268 (thrmst-fix) WP3977767 (thrmst-fix)
Near Lemoore, CA 93245
Enrique
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRX988SIBW01
ice maker not working . In diagnostics found E2 = motor lost position . I replaced the ice maker, truck stock . All functions checked normal at time of service . No leaks . ; used 1 WPW10764668 (ICE MAKER )
Near Lemoore, CA 93245
Enrique
Job Details:
09/28/2018
WHIRLPOOL REFRIGERATOR WRX988SIBW01
ice maker not working . In diagnostics found E2 = motor lost position . I replaced the ice maker, truck stock . All functions checked normal at time of service . No leaks . ; used 1 WPW10764668 (ICE MAKER )
Near Lemoore, CA 93245
Enrique
Job Details:
09/28/2018
whirlpool range WFC150M0EB1
heating elements and oven not heating up . I found f9e0 = miswired range . L1 on the terminal block was not connected correctly ( loose wire ) . I connected the wire . Tested the range . All functions checked normal
Near Visalia, CA 93292
Enrique
Job Details:
09/28/2018
whirlpool refrigerator WRS325SDHZ01
freezer frosting up . I found the evaporator was covered with frost . The thermistor was installed on the wrong tubing . I install it on the suction copper tube . All functions checked normal at time of service .
Near Visalia, CA 93292
Enrique
Job Details:
09/28/2018
MAYTAG WASHER MVWC555DW0
not washing correctly . In diagnostics, found F7e1= basket speed fault . I will need the gearcase , washplate , and basket hub. ; ordrng 1 W10528947 (drive hub kit), 1 W10902814 (washplate), 1 W11035751 (gearcase),Replaced the gearcase , washplate , and drive hub . Performed calibration , ran a quick wash cycle test . All functions checked normal .
Near Visalia, CA 93292
Enrique
Job Details:
09/28/2018
WHIRLPOOL WASHER WFW94HEXW0
the unit shuts off . In diagnostics , found f6e2 = miscommunication between the customer and mcu , and f1e2 = mcu error . I will need both controls . ; ordrng 1 W10427967 (cntrl-elec), 1 WPW10374126 (cntrl-elec), Replaced the central electric and mcu all functions checked normal at time of service . No leaks
Near Sanger, CA 93657
Timothy
Job Details:
09/28/2018
ELECTROLUX WASHER EFME417SIW
Lower has lint on it. Removed lint tested unit. Unit checks ok.
Near Fowler, CA 93625
Timothy
Job Details:
09/28/2018
kitchenaid refrigerator KRMF706ESS
Inspected unit and found the FC door has a deformity on the upper portion of the door gasket. Defrosted freezer and steamed the gasket. Once soft it sealed to the cabinet.; Job Completed.
Near Dinuba, CA 93618
Timothy
Job Details:
09/28/2018
whirlpool washer WTW5000DW
7-6(motor fault) 8-1(long fill)7-1(basket speed fault) . Ran a service cycle and found the unit does not agitate or spin. Found drain line installed too low in the drain pipe. Reset to specified level. Lifted unit and checked connections. Retested and found the unit now operates normally. No leaks noted.; Job Completed.
Near Dinuba, CA 93618
Timothy
Job Details:
09/28/2018
WHIRLPOOL OVEN WFG320M0BS3
Removed damaged outer glass . Replaced with new glass. Unit checks ok. ; Job Completed.
Near Orange Cove, CA 93646
Timothy
Job Details:
09/27/2018
ge washer GTW485ASJWS
Inspected unit and found the pump stalled. Removed pump and found sand inside. Cleared and reinstalled. Unit is now draining
Near Reedley, CA 93654
Timothy
Job Details:
09/27/2018
maytag washer MHW5100DW0
Unit was unplugged upon arrival. Unit is outside Customer plugged in the unit and it began to drain. Customer only has the cold valve connected and this is from a hose which needed to be connected to test.. Let unit drain until it stopped. Once the unit stopped draining I found an 8-1(long fill) 9-1(long drain),3-1(water sensor error. ) I created 3-1 when troubleshooting. Ran a service test. Cold water leaks out of the hot water valve because the unit is not connected correctly to a water source. When the unit spins and tumbles it teeters because it is not on a level surface. Customer states the unit is installed like this because the moved the unit so I could work on it. Connected water correctly, unit checks ok. No leaks noted.
Near Parlier, CA 93648
Timothy
Job Details:
09/27/2018
frigidaire refrigerator FFHT1814TW
Inspected unit and found the air channel is frosted and the evaporator fan is stalled. Defrosted unit and tested. Unit checks ok. Instructed customer to ensure the doors are firmly closed. ; Job Completed.
Near Fresno, CA 93727
Ian
Job Details:
09/27/2018
whirlpool refrigerator WRX735SDHV00
Inspected unit and found the auger motor stripped. Unit needs a new auger motor and coupler.; ordrng 1 WP63052-2 (impeller) and 1 WPW10309868 (motor), Removed auger motor and coupler. I had to completely strip the shaft to remove the auger coupler. Replaced damaged parts. Unit is good. Job complete.
Near Fresno, CA 93722
Ian
Job Details:
09/27/2018
whirlpool oven WOS51EC0AS04
Found the bottom oven liner slightly warped with chipping in the porcelain, caused by aluminum foil use. It does not appear to affect the function of the unit and is mostly cosmetic. Referred customer to page 8 of the use and care guide,Which states not to use any foil or liner for risk of permanent damage to oven cavity
Near Fresno, CA 93706
Ian
Job Details:
09/27/2018
whirlpool washer MVWC565FW1
Tech found unit had lid lock error code and lid lock not functioning. Replaced lid lock from truck stock and unit now tests good.; used 1 W10838613 (LATCH) Job Complete.
Near Fresno, CA 93706
Ian
Job Details:
09/27/2018
KITCHENAID DISHWASHER KDTE254ESS3
Tech found all components functional but there is an excess of suds from a recent rinse aid spill. Customer had overfilled the rinse aid compartment and it took three drains and fills with additives to remove excess rinse aid. After excess was removed, ran diagnostic cycle and unit now tests good. Advise customer to use next load as normal as it will be a calibration cycle. Job Complete.
Near Fresno, CA 93737
Ian
Job Details:
09/27/2018
whirlpool range WFG515S0ES1
Tech found unit had poor ignition in both front power burners. Adjusted burner heads andcleared pilot channel of manufacturing Debree. Unit now tests good and ignites reliably.; Job Complete
Near Clovis, CA 93619
Chris
Job Details:
09/27/2018
whirlpool refrigerator WRX986SIHZ00
The lights were flickering and eventually went out inside the refrigerator and freezer compartment. I pulled refrigerator out away from wall removed and replaced LED control board. I then powered Refrigerator back on. Lights are now functioning all functions tested good.
Near Clovis, CA 93619
Chris
Job Details:
09/27/2018
maytag washer MVWC565FW1
Entered washer in the diagnostics receipt a off-balance code. I cleared the error code and then ran a systems test. Was able to duplicate sound. Tipped the washer on its side so I could look underneath. Found guard to be hitting the pulley and belt creating a horrible sound.Reinstalled guard so I was not rubbing Any moving components. I then calibrated unit and ran another systems test everything is functioning properly now. Job completed.
Near Fresno, CA 93720
Chris
Job Details:
09/27/2018
KITCHENAID REFRIGERATOR KFIS20XVMS2
Customer needed refrigerator moved out From cabinet about a half inch. Moved refrigerator out and leveled it out with the legs. Customer is happy.
Near Sanger, CA 93657
Ian
Job Details:
09/27/2018
WHIRLPOOL RANGE KCGS950ESS
Tech found that middle power burner outer ring Was out of place and allowing an excess of gas to escape before igniting. Adjusted burner cap until it was set in place. Unit now tests good with no further failures. Model and serial number not accessible. Acquired from receipt.; Job Completed
Near Los Banos, CA 93635
Irvin
Job Details:
09/27/2018
whirlpool washer WTW5000DW1
Customer says the unit is noisy confirmed. The gearcase make a noise while braking. Replaced W11035751 (Gearcase) gearcase, calibration unit passed. All ops normal. ; Job Complete.
Near Los Banos, CA 93635
Irvin
Job Details:
09/27/2018
frigidaire refrigerator FFHS2622MBQA
Removed power from unit. Replaced ice bucket, auger motor and bar. Completed reassembly, powered unit. Tested, passed. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details:
09/27/2018
frigidaire dishwasher FFBD2408NB10C
NEW HOME DR HORTON, BUILDERS. Customer says unit not draining water, also leaks. The door seal has a depressed spot, replaced. The drain motor not moving water, replaced. Assembled and test DW, passed test no leaks, and drains. ; Job Complete.
Near Los Banos, CA 93635
Irvin
Job Details:
09/27/2018
WHIRLPOOL WASHER MVWX655DW0
Customer says the washer is not finishing cycles. Checked error codes. Found 2 codes, F0/E5- OFF BALANCE, F7/E1- SPIN BASKET FAULT.Cleared codes ran components test, in spin test the tub was slipping, and wobbly during spin. Unit needs:SUSPENSION, HIB AND WASH PLATE; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION ), Replaced components. Ran test check. Tested ok. Job complete.
Near Los Banos, CA 93635
Irvin
Job Details:
09/27/2018
WHIRLPOOL DISHWASHER WDF330PAHB1
The dispenser door will not close and stay closed. Found failed retained clip. Replaced dispenser WPW10671905 (DISPENSER) . Ran test cycle, opened at proper interval, all ops normal.
Near Los Banos, CA 93635
Irvin
Job Details:
09/27/2018
FRIGIDAIRE REFRIGERATOR FGSS2335TF0
The ice maker is not cycling. The unit is dead. Replaced the IM 241709804 (Icemaker), cycled and filled. All ops normal. ; Job Completed
Near Los Banos, CA 93635
Irvin
Job Details:
09/27/2018
maytag washer MVWC565FW1
The unit is not going into spin. Found the actuator failed. Replaced actuator, test for operation good; used 1 W10913953 (ACTUATOR)
Near Hilmar, CA 95324
Cruz
Job Details:
09/27/2018
WHIRLPOOL DRYER WED5800BW0
Inspected and tested unit. Found unit not heating, removed bottom panel and tested fuses found them to be good, tested element and found it to be bad, ck for voltage at wall outlet and found 245AC, ordering part element for unit. ; ordrng 1 WP3387747 (element),Installed new part element into unit. I then tested unit in a high heat cycle it heated fine, cx ok repair
Near Stevinson, CA 95374
Cruz
Job Details:
09/27/2018
whirlpool refrigerator WRF555SDFZ05
instruct to place veggies & fruits in bags and to set crisper humidity control to low setting, cx stated that there is condensation inside crispers and glass, look at sd pics, cx is going to call wp Corporation about getting unit replaced because of all the issues the unit is having. Installed new parts (motor, impeller, spacer) into unit. Tested cube and crushed ice at dispenser it’s working as designed, cx ok repair.
Near Patterson, CA 95363
Cruz
Job Details:
09/27/2018
KITCHENAID REFRIGERATOR KFXS25RYBL4
unit that icemaker is not making ice, i then removed ice bin and found ice bin to be filled with ice, I cycled ice maker it cycled water filled mold, tested bi metal thermostat in diagnostic testing 06 it passed, tested 03 for fans they all came on, customer stated that they had power outage a few days ago customer wanted tech to inspected unit, temps and cooling are working fine. Unit working as designed.
Near Manteca, CA 95337
William
Job Details:
09/27/2018
whirlpool refrigerator WRF757SDEM01
Replaced ice maker & water line heater, ran test 56, 57, 45, ice maker tested ok . Job Complete.
Near Riverbank, CA 95367
William
Job Details:
09/27/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03
ound unit shut down, cycled power to unit, tested thermistors in diagnostics mode, unit intermittently shutting down, only the lights work. Ordering control brds ; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec), Replace main control brd & ui brd, Checked all functions, unit operating as designed.
Near Modesto, CA 95351
William
Job Details:
09/27/2018
WHIRLPOOL REFRIGERATOR WZC5422DW00
Found unit outside with inner liner damaged at door gasket area, door gasket ripped off, sides & top dented sealed system burnt it , chassis at compresser mounting area crushed in, door hinges twisted. Trade partner ref# 772655336. Unit not repairable do to damage caused
Near Tracy, CA 95376
William
Job Details:
09/27/2018
whirlpool dishwasher WDF520PADM7
Installed top rack stop & rollers, top rack function operating as designed, instructed customer on cleaning filters. Used 2 W10888592 (Wheel)s WPW10082861 (STOP)
Near Riverside, CA 92505
Kevin
Job Details:
09/27/2018
MAYTAG WASHER MHW5100DW0
Unit has multiple issues. I found out of range thermistor giving error code for temp fault, I found door lock getting stuck in the locked position and unable to spring open, and found main control giving f01 error intermittently. Unit will need new thermistor, main control and door lock assy. Ordering parts. 1 W11029844 (cntrl-elec), 1 WPW10443885 (door lock), 1 WPW10467289 (sensor), Unit has multiple issues. I found out of range thermistor giving error code for temp fault, I found door lock getting stuck in the locked position and unable to spring open, and found main control giving f01 error intermittently. Unit will need new thermistor, main control and door lock assy. Removed and replaced main control, temp sensor, and door lock. Tested unit. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details:
09/27/2018
MAYTAG WASHER MVWC565FW1
Customer concerned with cycle times. I tested washer. All tests normal. Instruct customer on cycle times and different conditions that can make cycle times longer. Customer also has hot water turned off, instruct customer to use tap cold temp setting only or unit will need hot water.
Near Yucaipa, CA 92399
Kevin
Job Details:
09/27/2018
maytag washer MVWC565FW1
Customer concerned with noise levels of washer. I tested unit with load. All sounds normal. Instruct customer on normal sound levels. All tests good.
Near Redlands, CA 92374
Kevin
Job Details:
09/27/2018
kitchenaid dishwasher KUDS02FRBL1
Door slamming down when customer opens door. Found broken links on left and right side. Removed and replaced link assys with link kit 8194001 (link). Tested unit. All tests good. ; Job Completed.