Near Riverside, CA 92508
Kevin
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Whirlpool had said they would replace unit, phil is working on it. I am rescheduling call so Phil has time to talk to whirlpool. Customer is aware of what’s going on. Allow at least 4 hours just in case it doesn’t get replaced. ; schdld next appmnt for 1/31 THU !"
Near Moreno Valley, CA 92557
Kevin
Job Details: 01/28/2019
WASHER WHIRLPOOL MVWX655DW1 Unit making noise during operation and stopping mid cycle. I found that the gearcase shaft has dropped down causing pulley to rub on belt shield. I also found that the washplate is seized and will need to be broken off to remove gearcase. Needs autho. Ordering parts. Allow 1 hr. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Near Fontana, CA 92335
Kevin
Job Details: 01/28/2019
DRYER WHIRLPOOL WGD75HEFW0 Unit taking a long time to dry. I found gas valve chattering but coils are opening up. Failed gas valve. Removed and replaced gas valve. Tested unit. All tests good.
Near Montclair, CA 91763
Tyler
Job Details: 01/28/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated that unit will not power on. Found power to control but no voltage out. Ordering board and user interface not in stock.; ordrng 1 W11084672 (USER INTERFACE ) and 1 W11087213 (cntrl-elec)
Near Upland, CA 91784
Tyler
Job Details: 01/28/2019
OVEN JENN-AIR JJW2830DS01 Customer stated the oven has a F2E2 error code. Found shorted keypad. Removed and replaced display tested all works good at this time.
Near Pomona, CA 91768
Tyler
Job Details: 01/28/2019
WASHER MAYTAG MVWX655DW1 Customer stated unit will not spin found broken motor pulley and belt. Customer will have unit outside to work on; ordrng 1 W11239857 (BELT) and 1 W11283592 (MOTOR)
Near Pomona, CA 91767
Tyler
Job Details: 01/28/2019
WASHER MAYTAG MVWC565FW1 Customer stated that the unit would not drain. Found debris in drain pump causing drain pump not to spin. Removed and tested all works good at this time.
Near Pomona, CA 91767
Tyler
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Customer stated that the unit is making noise. Found noise is the variable speed compressor. Explained how the compressor works and defrost cycle. Fixed rattling water line all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 01/28/2019
WASHER WHIRLPOOL CAE2795FQ0 "Customer stated the washer will not go into drain cycle, customer has to put unit on drain and spin for unit to drain water. Unit needs control board but customer refused she is taking unit back. Bill out service call."
Near Claremont, CA 91711
Tyler
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Customer star ice maker stopped working. Found ice maker stalled. Fix add tested all works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Customer stated the unit is not cooling. Found evaporator is frozen over in the refer compartment and the door seal is sagging on the freezer door. Quoted customer for evaporator fan motor and door seal or freezer door. Customer declined quote. Let customer know that replacing the freezer door was a better option than the seal because seal will most likely sag again.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/28/2019
DRIYER MAYTAG MGDB755DW3 Customer stated that the dryer is making noise. Found debris in felt ring. Removed and tested all works good at this time.
Near Stevenson Ranch, CA 91381
Michael
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Cx states water is leaking from filter housing area. Flooding lower pantry and flowing over into freezer compartment. Ice build up is abundant. Using heat gun and steamer to remove all ice build up. Removed upper pantry panel and found water is leaking from filter housing port going from filter housing to reservoir.Filter housing W11194438 $83.45Ordering reservoir to be cautious. Explained to cx price will vary arrording to all parts needed. Reservoir W11168758 62.30Labor $150Cx daughter closed units door and damaged left side deli drawer left crisper plate W10530318 $42.47Spoke with cx and ordered extra parts in case filter housing is not the issue. Cx is going to pay for damaged part on return visit.Return 1/31/19 7-8 am requested; ordrng 1 W10530318 (plate) and 1 W11168758 (RESERVOIR) and 1 W11194438 (FILTER HOUSING)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 01/28/2019
DRYER WHIRLPOOL WGD72HEDW1 Replaced control. Tested ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 01/28/2019
DRIYER MAYTAG MGDB725BW0 Dryer not heating. Checked unit and found open thermal fuse. Replaced and tested ok. Advised customer to clean the vent.
Near Los Angeles, CA 91342
Michael
Job Details: 01/28/2019
WASHER MAYTAG MVWC565FW1 Removed console. Removed and replaced inlet valve housing. Reinstalled console. Rebooted unit and ran through auto service test. Passed with no issues. Unit no longer leaks. All ops are normal job complete
Near Los Angeles, CA 91331
Michael
Job Details: 01/28/2019
REFRIGERATOR AMANA ASI2575GRS00 Cx states unit suddenly stopped working. Tech finds unit has no power. Controls are unresponsive. No internal lights operate and no cooling.Tech moved unit forward and tested outlet. Found no power from outlet. Checked and all other outlets in kitchen have power. Found no tripped breakers in panel. Plugged unit into another outlet and unit turned on and began cooling. Recommended cx to call electrician. Unit ops are now normal job complete
Near Los Angeles, CA 91331
Michael
Job Details: 01/28/2019
DRYER AMANA NGD4655EW2 Denied repair
Near Los Angeles, CA 91306
Michael
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW5000DW1 Removed power from unit. Removed lower pulleycover and immediately noticed the plug to capacitor is at a 45° angle. Installers used a dolly from rear of unit and damaged capacitor in process. Removed and replaced cap. Rebooted unit. Cleared faults and ran auto service test. Unit passed with no issues. All ops are normal job complete
Near Los Angeles, CA 91306
Michael
Job Details: 01/28/2019
WASHER MAYTAG MVWB855DC3 "Cx states unit leaks after it is finished.F0e4- spin limited by water tempF2e1- UI stuck button.Tech found hoses reversed, removed and swapped hoses to correct spots. Ran auto service test multiple times with no issues. No leaks from underneith or down rear of unit. Stand pipe is clear. Advised cx to record if issue happens again and call back. Left biz card with cx. Advised cx to run unit and report back if flooding occurs again. Unit ops are normal job complete"
Near Los Angeles, CA 91307
Michael
Job Details: 01/28/2019
WASHER AMANA NTW4516FW2 Cx not available until 1 pmRemoved and replaced inlet housing. Replaced console and ran unit through auto service test. Unit passed with no issues. No signs of leakage under or behind unit. Unit ops are normal if leak persist Cx was instructed to replace hoses. Took quick pic of hoses.Cx says they are brand new and he paid extra. Drain stand pipe appears to be backing up but did not overflow while tech was present. Unit ops as intended at 5is time job complete
Near Los Angeles, CA 91367
Michael
Job Details: 01/28/2019
COOKTOP KITCHENAID KCGS350ESS00 Cx states lettering is rubbing off of cook topTech took quick pic of drip panel.Removed and r placed drip panel and knobs. Installed burner heads all ops are normal job complete
Near Burbank, CA 91504
Raymond
Job Details: 01/28/2019
MICROWAVE WHIRLPOOL WMH31017FW0 "Upon arrival unit had blown fuse, and broken interlocks. Replaced interlocks, switches and fuse. Tested unit. Unit functions as designed; used 1 W10138793 (FUSE) from stock"
Near Burbank, CA 91505
Raymond
Job Details: 01/28/2019
OVEN KITCHENAID KGRS505XSS05 Installed igniter and tested unit unit functions as designed
Near Santa Clarita, CA 91351
Billy J.
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRF540CWHW00 12977879wq Apon arrival door is warped and not imaging switch that is why icemaker is not working as well unit needs new freezer door; ordrng 1 12977879WQ (dor-fip wh)
Near Mariposa, CA 95338
Kenneth
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW4816FW2 Installed control and testedunit. Unit is now working properly. Customer approves function at this time
Near Mariposa, CA 95338
Kenneth
Job Details: 01/28/2019
FREEZER WHIRLPOOL WRX988SIBM03 Went to unit and tested everything. And found all functions normal. Found temps a little high due to settings. Set fridge to 37 and freezer to -2. Customer will call back if problem continues.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Parts never got ordered reordering; ordrng 1 W11095091 (bin-freezr) and 1 W11122881 (bin-freezr)
Near Santa Clarita, CA 91355
Billy J.
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL ED5YHEXMQ00 "71.55 apon arrival unit was completly room temp compressor not running nothing head a high pitch noise and then click compressor was not starting found unit had bad start device removed and replaced from truck stock retested job complete unit began to cool job complete; used 1 8201786 (START DEVICE,COMBO) from stock"
Near Los Angeles, CA 91326
Billy J.
Job Details: 01/28/2019
OVEN WHIRLPOOL WOD51ES4ES00 Apon arrival uninstalled over requesting double labor removed and replaced both tod fishes in back with main fuse retested all fans run and unit is heating job complete
Near Porterville, CA 93257
Erick
Job Details: 01/28/2019
RANGE TAPPAN TGF351RB Units has been tagged by gas company for leak at burners. Inspected burner and found no leaks at the time of service. Customer stated Lowe’s come and out and inspected unit and found it not operational. Customer is speaking to Lowe’s for replacement. Job comp
Near Porterville, CA 93257
Erick
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW4816FW Found cold valve solenoid getting voltage but not opening causing it not to fill. Replaced valve. Retested it snd unit is now filling snd passed all tests. Job complete
Near Porterville, CA 93257
Erick
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LB "Found s on ice maker causing it not to cycle. Also found ice bin coil cracked causing it to get stuck while dispensing. Replaced both ice maker snd bin. Retested it snd ice maker cycled snd filled with no errors, job complete"
Near Fillmore, CA 93015
Aaron
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW5000DW1 "Unit was not shifting in to spin , replaced the actuator, retested found unit now has a stripped hub asm and needs a new wash plate ordered parts ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
Near Fillmore, CA 93015
Aaron
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW7300DW0 "Needs 2 call countUnit started grinding when it went into spin, needs gearcase and the main board wouldn’t shut off , malfunctioning ordered parts to repair unit; rqstng P&A on 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10812422 (cntrl-elec)"
Near Victorville, CA 92392
Kegan
Job Details: 01/28/2019
WASHER WHIRLPOOL CAE2745FQ0 See notes; saved tckt
Near Hesperia, CA 92344
Kegan
Job Details: 01/28/2019
WASHER MAYTAG MVWB835DW "Customer stated unit making loud noise during operation. Ordering new gear case, clutch, and slider. Part #s, picking up at coast W10447976 W10447975 W10447973; schdld next appmnt for 1/29 TUE !"
Near Los Angeles, CA 91304
Michael
Job Details: 01/28/2019
OVEN WHIRLPOOL KODE507ESS03 Cx states unit takes longer to heat than old unit and wants temps checked. Also states fan keeps running after end of use.Tech found home owner is renovating kitchen with new appliances. Cx is worried temps take longer than old oven (30 years old) Tech found no faults and oven ops are as designed. Ran convection bake on upper and lower ovens. Recreated sound when oven was in cool down and rear blower engaged. Ran up too 325° and could not recreate noise Cx is concerned with. At this time all ops are as designed with no issues. Job completeAdvised cx to document with video next time issue happens
Near Modesto, CA 95356
William
Job Details: 01/28/2019
MW OVEN COMBO WHIRLPOOL WMH32519HV1 "unit running but not heating, ran 30 sec. cook test, Found mag humming very loud, ordered mag & diode for unit; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron)"
Near Modesto, CA 95358
William
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW5000DW1 "found latch sw with intermittently open switch, instructed cx to not seal drain hose to black pipe, replaced latch assy, ran self diagnostics, unit operating as designed."
Near Modesto, CA 95356
William
Job Details: 01/28/2019
WASHER MAYTAG MVWB850YG0 "Found no code, ran diagnostics cycle, ran spin test, ran agitate test, found no problem, unit operating as designed. , cx has concerns about water dripping from water inlet immediately after test cycles ran, cx wants water valve replaced in unit.called WP TL ref # 7724022910, was advised by WP TL not to replace water valve."
Near Farmersville, CA 93223
Erick
Job Details: 01/28/2019
DRYER MAYTAG MGDC215EW0 Found unit with bad roller causing noise complaint. Replaced roller. Retested it and it passed all tests with no noise. Job comp
Near Visalia, CA 93291
Erick
Job Details: 01/28/2019
DRIYER ELECTROLUX EFMG617STT Found broken clamp at motor causing motor excessively vibrate and be stable causing noise . Unit will need new clamps; ordrng 1 134242400 (clamp)
Near Visalia, CA 93292
Erick
Job Details: 01/28/2019
DRIYER MAYTAG MGDX655DW Found unit with clogged vent causing poor airflow and unit not to heat correctly. Informed customer to have vent professional service. Job comp
Near Visalia, CA 93291
Erick
Job Details: 01/28/2019
M/W WHIRLPOOL MMV1153AAW Uninstalled mcw from wall. Installed new magnetron on unit . Retested unit and it now cycles and heats. Job complete.PLEASE IF POSSIBLE BILL FOR ADDITIONAL LABOR
Near Visalia, CA 93291
Erick
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TE "Cycled unit and found units bad motor assembly, it’s making a loud noise as it cycles. Customer does not want repairs.Customer spoke with builder and stated unit is being replaced. Job comp"
Near Ahwahnee, CA 93601
Kenneth
Job Details: 01/28/2019
WASHER WHIRLPOOL LXR6232EQ0 Fund unit leaking due to weak springs. Causing washer to lean forward so when washer is filling with water. It will allow water to flow behind unit. And onto floor. Ordering new springs. Also need tub ring but tub ring is discontinued. Springs will fix problem. Tub ring broken due to tub hitting the sides because of weak springs. Rescheduled customer for Tuesday 1-29-19; ordrng 1 8316845 (spring) and 3 WP63907 (spring)s and 1 WPW10250667 (spring)
Near Moreno Valley, CA 92553
Kevin
Job Details: 01/28/2019
WASHER MAYTAG MVWB865GW0 "Took pic of pop. Suspension rod came disconnected from top causing tub to drop down and rub on ground damaging rotor and tub ring. Unit needs new suspension rods, rotor and tub ring. Removed and replaced suspension rods, tub ring, and rotor."
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit not cooling and no water at dispenser. I found evap fan motor not running. I found that the evap motor was shorted and not running. Removed and replaced evap motor. Tested unit. All tests good. Main control and condenser motor tests good after evap fan was installed.
Near Bakersfield, CA 93314
Jim
Job Details: 01/28/2019
DISHWASHER BOSCH SHS863WD5N/10 Replaced middle spray arm
Near Bakersfield, CA 93314
Jim
Job Details: 01/28/2019
COOKTOP WHIRLPOOL G7CG3064XS00 7724003785 reference numberWhirlpool to call call customer; rqstng P&A on 1 W10256123 (holder-orf) and 1 W10284355 (manifold) and 1 WPW10286646 (harns-wire)
Near Bakersfield, CA 93314
Jim
Job Details: 01/28/2019
WASHER WHIRLPOOL WFW72HEDW0 No fault codes stored. Polarity is correct. Replaced board. Ran test. Unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details: 01/28/2019
RANGE MAYTAG MGDB880BW0 "Replaced motor, blower, and coils. Unit tested okThe floor under the dryer is pieces of wood and the dryer has difficulty staying true"
Near Bakersfield, CA 93308
Jim
Job Details: 01/28/2019
DRIYER MAYTAG MGDC215EW2 Open timer motor; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Bakersfield, CA 93314
Jim
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL KSSC42QMS01 Replaced ice maker
Near Bakersfield, CA 93312
Jim
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Open heater in ice maker. Replaced ice maker. Unit tested ok
Near North Fork, CA 93643
Kenneth
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 Found excessive frost in fridge due to bad defrost. Ordering motor thermostat and harness. Rescheduled customer for Tuesday 1-29-19. Not cooling fridge. ; ordrng 1 242077702 (motor) and 1 5303918634 (thermostat kit) and 1 5304503321 (harness)
Near North Fork, CA 93643
Kenneth
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Found unit not making ice due to bad ice maker. Ordering new ice maker. Valve is trickling water. And also ordering new board. Harvesting slow. And about 5 batches every 7 days. Rescheduled customer for Tuesday 1-29-19; ordrng 1 242253002 (valve-water) and 1 243297607 (ICEMAKER) and 1 5304508862 (BOARD)
Near Bakersfield, CA 93312
Jim
Job Details: 01/28/2019
REFRIGERATOR KITCHEN AID KSSC42QVS06 Replaced hoses and water valve
Near Madera, CA 93637
Kenneth
Job Details: 01/28/2019
WASHER MAYTAG MVWB765FW3 Found unit with a hinge spacer coming off every time you open and close door. Hinge spacer is broken. Ordering new. Will replace lid on return visit. Does not need water valve. Customer concerned about amount of water going into unit. Informed customer that water is normal and if they need more water to use bulky sheets. ; ordrng 2 W11168238 (SPACER)s
Near Pismo Beach, CA 93449
George
Job Details: 01/28/2019
REFRIGERATOR JENN-AIR JCD2389GE Found refrigerator building ball of ice bellow ice maker in freezer need to replace ice maker customer decline estimate do not order partscomplete. No dents or dings cause by tech.paid 115.00 credit card.; ordrng 1 0312578 (icemaker)
Near San Luis Obispo, CA 93405
George
Job Details: 01/28/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Found dishwasher not washing. Is filling ok draining ok display control ok need to replace sump pump ok to order part.; ordrng 1 WPW10671941 (pump&motor)
Near Pismo Beach, CA 93449
George
Job Details: 01/28/2019
OVEN WHIRLPOOL WGG555S0BS01 Installed tested check out ok complete.no dents or dings cause by tech.
Near Los Angeles, CA 91601
Raymond
Job Details: 01/28/2019
REFIRGERATOR WHIRLPOOL WRS321SDHZ01 Upon arrival unit not cooling. Inspected and found cracked evaporator. Unit needs compressor and evap. Make 4 call count; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator)
Near Los Angeles, CA 91601
Raymond
Job Details: 01/28/2019
WASH/DRY COMBO WHIRLPOOL WGT4027HW0 "Replaced control. Calibrated and tested, unit functions as designed."
Near Los Angeles, CA 91601
Raymond
Job Details: 01/28/2019
WASH/DRY COMBO WHIRLPOOL WGT4027HW0 Upon arrival cx states unit making ticking noises when in use. Tested and found no codes. Unit passed all tests. Instructed cx on proper use and care of unit.
Near Los Angeles, CA 91601
Raymond
Job Details: 01/28/2019
REFIRGERATOR WHIRLPOOL WRS325SDHZ01 Replaced harness and control. Unit was unplugged in different apartment. Unit needs to regulate to temps.
Near San Fernando, CA 91340
Raymond
Job Details: 01/28/2019
DISHWASHER MAYTAG MDB4949SDM3 "Upon arrival unit leaking from float switch seal. Float needs to be replaced. Quoted cx for repair, cx approved. Collected 115 SC. 153.21 due; ordrng 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly)"
Near Los Angeles, CA 91423
Raymond
Job Details: 01/28/2019
DRIYER KENMORE 11097550120 Timer was misdiagnosed. Replaced igniter kit and sensor. Tested unit. Unit did not need timer. Collected 248.99 which is minus the 149.27 for time original ally quoted.
Near Madera, CA 93637
Irvin
Job Details: 01/28/2019
REFIRGERATOR FRIGIDAIRE FFHS2611PFCA The fresh food is flashing a H shows 6 in FREZER display. Says the unit was over 37 degrees @ some point. Unplugged unit to reset the unit to factory setting. The control is seeing a bad thermistor. ; ordrng 1 241679101 (switch) and 1 242303101 (wiring harness)
Near Los Angeles, CA 91405
Raymond
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced fan motor and harness, tested unit. Unit needs to regulate to temp."
Near Madera, CA 93637
Irvin
Job Details: 01/28/2019
DRIYER GE GTD42EASJ2WW "Dryer is tearing clothes. The glide is protruding out the slide of drum, tore clothes, makes an odd noise. The plastic glide dislodges and rested in position photo. Need replacement glide. ; ordrng 1 WE03X25217 (SLIDE BEARING) and 1 WE03X25275 (DUCT TRAP)"
Near Madera, CA 93637
Irvin
Job Details: 01/28/2019
REFRIGERATOR GE GSE25HGHKHWW Loud grinding in unit CX says every 20 minutes. The ice maker is off. No water to the unit. ; ordrng 1 WR49X10251 (cover asm ff inlet)
Near Los Angeles, CA 90077
Isidore
Job Details: 01/28/2019
WASHER MAYTAG MHW5500FW1 Unit stacked needs second man or customer well take down before service found user interface W10911044 not turning on. Ordering ACU W11201286 only if needed. Can’t test washer with unit being stacked.; rqstng P&A on 1 W10911044 (panel-cntl) and 1 W11201286 (ACU)
Near Rosamond, CA 93560
Patrick
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW5000DW "Found the unit not spinning for the customer. Clothes still wet. Checked error codes, found motor fault. Ohmed out motor and it was fine. Checked capacitor and it was bad. Need to replaced capacitor nd control ; ordrng 1 W11116590 (cntrl-elec) and 1 W11158831 (CAPACITOR )"
Near Los Angeles, CA 90077
Isidore
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Found interior light not working in both freezer and fresh food compartment removed light assemblies and install new new light assemblies test refrigerator lighting ok at this time
Near Lancaster, CA 93535
Patrick
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Unit has been diagnosed need to order part ; ordrng 1 W10753488 (reservoir)
Near Palmdale, CA 93551
Patrick
Job Details: 01/28/2019
MICROWAVE OVEN FRIGIDAIRE FGMC3065PF Found theunit dead upon arrival. Unable to remove the unit. Need to reschedule with oven dolly. Ordering parts to have when I come back. Suspecting those to be bad. No install issue. Oven portion works fine. Microwave is just dead ; ordrng 1 5303319559 (switch/fuse kit) and 1 5304516272 (CONTROL)
Near Lancaster, CA 93535
Patrick
Job Details: 01/28/2019
RANGE WHIRLPOOL WFG320M0BS3 Removed and replaced control and knob. Collected for the knob. Tested unit. All ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 01/28/2019
M/W OTR KITCHENAID KMHS120ESS1 Customer having issues with the unit not always operating. They’ll press start and the unit doesn’t do anything. Not getting the open close door message either. Tried duplicating failure and was unable to. Needs new control ; ordrng 1 WPW10678766 (cntrl-elec)
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 01/28/2019
DISHWASHER IKEA IUD8500BX1 Apon arrival cx stated the two hooks that hold the top rack broke as well apon arrival removed and replaced main harness tub pump and sensor when retested job complete no leaks from tub any more but during repair found other issues top rack falls out do to broken clips and top water dispenser needs replaced cause it was zip tied together w10340681 w10508950 requesting extra labor again for further repairs; ordrng 1 W10340681 (tube) and 2 W10508950 (stop)s
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 01/28/2019
WASHER WHIRLPOOL WFW96HEAU0 Apon arrival removed and replaced dispenser and switch retested job complete unit now dispenses soup showed cx that soup is now being released in machine
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/28/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 "Dishwasher not washing. Checked unit and found an F4E3 code (Motor not running). Checked voltage at the motor, 120VAC present, motor wash has to be replaced. (w11085683).; ordrng 1 W11085683 (pump&motor)"
Near Los Angeles, CA 91342
Raymond
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW8040DW4 "Upon arrival unit won’t drain. Tested and found no voltage at drain pump. Burn marks on board. Found broken wire to drain pump. Supplied voltage to drain pump and drain pump doesn’t activate. Needs control, pump, and harness.; ordrng 1 W10777955 (lower harness)"
Near Los Angeles, CA 91311
Michael
Job Details: 01/28/2019
DISHWASHER WHIRLPOOL KDTE334DSS0 Cx states unit does not dry. Agrees to service fee. Immediately found rinse aid dispenser empty.8-1 slow drain3-2OWI shorted6-5 too many suds3-1 thermistor openNeeds thermostat WPW10195091 $27.78OWI Sensor WPW10705575 $26.33Labor $145 Return 2/1/19 8-12 requested.; ordrng 1 WPW10195091 (thermostat) and 1 WPW10705575 (sensor)
Near Bakersfield, CA 93309
James
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Frigidaire wants me to call tech line from the home I’ve rescheduled for 7:00 AM Monday ; schdld next appmnt for 1/28 MON !
Near Bakersfield, CA 93309
James
Job Details: 01/28/2019
REFIRGERATOR KITCHEN AID KFIS27CXMS5 Cleared drain and installed tube; used 1 W10619951 (TUBE DRAIN) from stock
Near Walnut, CA 91789
Stephen
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW8500DC5 Replaced fill valve. Hot water hose coupler leaking at fill valve end. Fill hose seized to faucet( Lowe’s installer didn’t replace hot fill hose ). Advised to call plumber. Unable to test unit. Complete.
Near San Gabriel, CA 91776
Stephen
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Freezing food in RC . Damper sticking. Needs diffuser.; ordrng 1 W11164593 (DIFFUSER)
Near West Covina, CA 91792
Stephen
Job Details: 01/28/2019
WASHER WHIRLPOOL WTW8500DC3 "Replaced fill valve. Ran diagnostics. Had f3e2 error code. Cleared error code. Ran auto test cycle. Ran calibration. Fills, agitates, drains, rinses, & spins properly. Complete."
Near El Monte, CA 91732
Stephen
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Not cooling. Found UI connector loose on HV control. Reconnected UI connector . Unit is cooling properly at this time. instructed customer to clean condenser 3-4 times yearly. Advised customer to wait 24 hours before loading food. 2 year Costco warrenty. Complete.
Near Oxnard, CA 93035
Jesus
Job Details: 01/28/2019
WASHER MAYTAG MFW9700SQ1 Removed top panel and control board. Installed new board and it’s not working. Removed board and installed old. Ordering part.DaveSr#7723; ordrng 1 280187 (pump-water)
Near Agoura Hills, CA 91301
Jesus
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Customer states that icemaker now working. Checked unit and tested icemaker. Found the icemaker not cycling and the recover not working. Ordered parts. ; ordrng 1 2259493 (cover) and 1 W11087434 (icemaker)
Near Oxnard, CA 93035
Jesus
Job Details: 01/28/2019
MICROWAVE AMANA AMV2307PFB1 "Customer states that unit is not heating. Ran unit and placed a cup of water, unit is heating properly. Customer concern was that unit is blowing air through the front vent. Management removed the vent system on this unit cause air to flow through the front. Unit is working as design."
Near Oak Park, CA 91377
Jesus
Job Details: 01/28/2019
DISHWASHER KITCHENAID KDFE104HPS0 Customer states that unit is not washing dishes. Ran diagnostics and found error code. Also found fork stuck on top of float switch and water valve not dispensing water. Turned water off and replaced valve. Reran Test and passed. Unit is now working as design.6-4. Float switch open
Near Oxnard, CA 93033
Jesus
Job Details: 01/28/2019
WASHER MAYTAG MVWB765FW2 Removed UI panel and control board. Installed new UI and control board. Calibrated unit and ran diagnostics. Unit is now working as design.
Near Visalia, CA 93291
Erick
Job Details: 01/28/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PF Units display is not displaying temp on unit. Resecured connectors but display is still distorted and will need to be repalced; ordrng 1 242058232 (user interface)
Near Palmdale, CA 93550
Patrick
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Found the unit no cool at all. Plugged in and found bad start device. Just clicks and doesn’t turn compressor on.; ordrng 1 WPW10448874 (start-dev) and 1 WPW10662129 (capacitor)
Near Bakersfield, CA 93312
Jim
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced freezer fan motor
Near Lancaster, CA 93534
Patrick
Job Details: 01/28/2019
DISHWASHER MAYTAG MDB4949SHB0 Found dishwasher no operating for the customer. Checked error codes cause it was operating for me. Float switch fault. Switch is fine. It needs new control board ; ordrng 1 W11225084 (CONTROL )