Near Nipomo, CA 93444
James
Job Details:
11/02/2018
DISHWASHER KITCHENAID KDPE234GPS0
Unit has weak water pump and motor. Water spray weak during cycle. Ordering new sump assembly and drain pump. Will return 11-9 to install. ; ordrng 1 W10876537 (drain pump) and 1 W11085683 (pump&motor)
Near Bakersfield, CA 93314
Dane
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01
7723334683...DaveUpon arrival the unit was not cooling. Call David tech-support there’s a communication error between user interface and main control board. Change both control board and tested unit. Unit functions normal
Near Bakersfield, CA 93313
James
Job Details:
11/02/2018
WASHER MAYTAG MVWC416FW1
"No fault codes stored, ran calibration with out failure, advised customer to use one rinse with fabric softener and deep wash settings Unit tested ok"
Near California City, CA 93505
Patrick
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0
Found the unit having a leak issue. Checked under unit and pump was disconnected. Wouldn’t click secure to the sump. Motor side clip broken pumps good. Needs new sump assy ; ordrng 1 W11087376 (pump&motor)
Near Los Angeles, CA 90077
Isidore
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KRFC704FSS00
"Found compressor W11025999 has moisture/ frost. causing water build up on bottom refrigerator panel. note linear compressor, send sealed system tech.; ordrng 1 W11025999 (compressor)"
Near Woody, CA 93287
Jim
Job Details:
11/02/2018
OVEN BOSCH 4BLP451RUC-01
Unit was in demo mode
Near Paso Robles, CA 93446
George
Job Details:
11/02/2018
REFIRGERATOR GE GFE28HMHCES
Found refrigerator freezer ok ice maker in fresh food area ok fresh food area over frosted need to replace evap cover assembaly ok to order part office to call customer wen part in.; ordrng 1 WR17X23763 (evap cover asm ff)
Near Bakersfield, CA 93305
Jim
Job Details:
11/02/2018
DISHWASHER BOSCH SHP865WF6N/01
Door latch not making proper contact. Removed dishwasher and bent down the cavity. Reinstalled. Unit tested ok
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
11/02/2018
WASHER MAYTAG MVWB865GW0
"Set unit in diagnostic and found no error code. Ran a quick diagnostic test, washer has nothing wrong. Customer holding the start bottom not long enough to start the cycle. Tested ok."
Near Ojai, CA 93023
Aaron
Job Details:
11/02/2018
FREEZER KITCHENAID KBFN506ESS01
"ice maker bail arm flag was stuck up and allowing to much ice to mound up in the bucket causing to much ice and as result every time the bucket is pulled out a few cubes drop on the base , its a sloppy design repaired the plastic bail arm flag installed ops normal unit is working as design"
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
11/02/2018
KITCHEN KITCHENAID KUDS35FXSS8
Replaced broken upper rack adjusters. Tested ok.
Near Thousand Oaks, CA 91361
Hector Zuleta
Job Details:
11/02/2018
DISHWASHER KITCHENAID KDTE204ESS2
Replaced sump and motor. Ran a diagnostic test. Tested ok.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
"Upon arrival, removed and replaced the control. Checked unit, checked good. Advised to customer to rearrange food in a way that hi water content food away from he damper. Tested ok."
Near Upland, CA 91786
Tyler
Job Details:
11/02/2018
REFIRGERATOR WHIRLPOOL WRS571CIDM02
Customer stated that freezer back wall is frozen. Customer already started to defrost unit.; ordrng 1 W10861655 (harns-wire)
Near Los Angeles, CA 91344
Michael
Job Details:
11/02/2018
REFIRGERATOR KITCHENAID KRFC302ESS00
Cx states upper shelves Were freezing food.Tech found shelves were not spaced apart and eggs were placed on top shelve. Explained use of unit and cold air flow. Adjusted shelving for cx. All ops are normal and unit ops as intended. Job complete
Near Montclair, CA 91763
Tyler
Job Details:
11/02/2018
REFIRGERATOR WHIRLPOOL ED2HBEXTS01
Customer stated water dispenser is not working. Found pins for switch broken. Ordering bracket in stock.; ordrng 1 WP2180226 (bracket)
Near Pomona, CA 91767
Tyler
Job Details:
11/02/2018
DRYER MAYTAG MGD3500FW0
Removed and replaced thermal cutoff still no power to igniter. Ordering main control 1 in stock at a different location.; ordrng 1 W10875486 (cntrl-elec)
Near San Bernardino, CA 92404
Kevin
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW5000DW0
Unit is making noise during spin cycle. I found that the hub on basket is stripped out causing washplate to spin in spin cycle and make noise. This caused damage to washplate as well. Unit needs hub and washplate. Ordering parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Near Redlands, CA 92374
Kevin
Job Details:
11/02/2018
OVEN WHIRLPOOL WEG745H0FS0
"Unit will stop heating mid bake cycle. I found that the ignitor is losing ground mid cycle. I verified that there is no pinched wires. Another company has already replaced DSI board. Unit will need main control, bake harness, and bake burner. Allow 2 job count on return. ; ordrng 1 W10764654 (burnr-oven) and 1 W10885069 (cntrl-elec) and 1 W11198972 (HARNESS)"
Near Riverside, CA 92504
Kevin
Job Details:
11/02/2018
OVEN KITCHENAID KEBK206SSS04
"Estimate, trip and labor is covered under autho. Parts $164.71 tax $14.41 total $179.12 inner glass shattered while customer was using self clean cycle under normal use. Hinges failed due to shattered glass inside door. Unit will need inner glass and both left and right hinges. Need to order parts. Will return pre diagnosed outer glass to coast. ; ordrng 1 WP8303731 (glass-door) and 2 WPW10174285 (hinge-door)s"
Near Thousand Oaks, CA 91360
Aaron
Job Details:
11/02/2018
MICROWAVE KITCHENAID KOCE507EBS02
"Complaint is the unit is not cooking proper. Calibrated the oven at 350 , tested ops normal after the calibration"
Near Riverside, CA 92506
Kevin
Job Details:
11/02/2018
WASHER WHIRLPOOL MAH7500AWW
"Estimate, trip $115.00 labor $187.92 parts $144.21 tax $10.82 total $457.95 unit is full of water and not draining. I verified voltage to drain pump but pump is not draining. Pump propellor has broke. Unit will need new drain pump assy. Ordering part. ; ordrng 1 WP25001052 (pump-asm)"
Near San Luis Obispo, CA 93401
George
Job Details:
11/02/2018
OVEN KITCHENAID KDSS907SSSO5
Found range working ok tested check out ok no dents or dings cause by tech .
Near Los Angeles, CA 91326
Michael
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KRMF706EBS01
Cx states water dispenser is not straight. And that ice maker takes a long time to make ice.Tech found ice bin full. Ice maker is harvesting and filling as intended with no issues. Explained to cx unit only makes 3lb ice per day and is operating as intended.Tech found nozzle end was not installed into holder. Removed UI control. Found broken plastic tab on hose nozzle. Used black zip tie to secure nozzle into correct place. Recommended changing filter. Nozzle now operates as designed. Job complete
Near Mendota, CA 93640
Irvin
Job Details:
11/02/2018
RANGE KENMORE 79070603013
"The unit has bad burner heads apps and wire harness. Only one burner comes on. Other have no spark. All burner heads and caps, spark mod box, five position harness for burners. Screws for all burners, and possible orifice holders. ; saved tckt"
Near Clovis, CA 93611
Chris
Job Details:
11/02/2018
REFRIGERATOR FRIGIDAIRE FFTR1821QB0
On return visit today Removed and replaced freezer door. Check for proper seal everything checks out good. Job completed
Near West Covina, CA 91790
Stephen
Job Details:
11/02/2018
REFIRGERATOR KITCHENAID KRFC704FSS00
Deiced RC evaporator. Replaced evaporator cover kit. Secured/ relocated thermistor with foil tape/ zip tie. Unit is cooling properly at time. Complete.
Near Temple City, CA 91780
Stephen
Job Details:
11/02/2018
REFIRGERATOR WHIRLPOOL WRT541SZDW00
"Found evaporator fan motor not running. Replaced evaporator fan motor, cleared return air, diffuser ducts. Unit is cooling properly at this time. Complete.; used 1 WP2315539 (MOTOR-FAN) from stock"
Near California City, CA 93505
Patrick
Job Details:
11/02/2018
DRYER MAYTAG MGDB765FC0
Found the dryer not turning on for the customer. Checked the power at the plug and it is good. Ch3dked power at control and it isn’t going to control. There is a dropped neutral. I have power from l1to ground on the power cord but nothing across white and black. Line and Neutral. Needs new harness and power cord ; ordrng 1 W10907916 (harns-wire) and 1 W11222083 (POWER CORD )
Near Rosemead, CA 91770
Stephen
Job Details:
11/02/2018
WASHER MAYTAG MVWB765FW1
"Ran diagnostics. Had f2e1 error code. Cleared error code. Ran manual test cycle. Found gear case noisy in wash. Replaced gear case. Ran quick test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."
Near California City, CA 93505
Patrick
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXY01
Removed and replaced parts. Had to break the grill. Needs new one ; ordrng 1 WPW10713153 (grille)
Near Inyokern, CA 93527
Patrick
Job Details:
11/02/2018
WASHER MAYTAG MVWC416FW1
Removed and replaced agitator. Tested unit. All ops checked good
Near Edwards, CA 93523
Patrick
Job Details:
11/02/2018
OVEN WHIRLPOOL WFG505M0BW2
Found the oven not lighting. No glow from the ignitor. No power to ignitor but power at control. Needs new control board ; ordrng 1 W11113908 (cntrl-elec)
Near Calabasas, CA 91302
Isidore
Job Details:
11/02/2018
OVEN JENN-AIR JBS7524BS0
Removed old door assembly and installed new door assembly test oven operation ok at this time.
Near Templeton, CA 93465
George
Job Details:
11/02/2018
REFRIGERATOR GE GYE22HSKGSS
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Duarte, CA 91010
Stephen
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Ran diagnostics. Found RC evaporator iced up. Needs RC evaporator cover/ fan/ thermistor. Unit needs to be completely defrosted 24 hours before service. Long job. 3 count job. Called trade partners SR#7723288578.; ordrng 1 W11099568 (cover-evap)
Near Paso Robles, CA 93446
George
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRS588FIHVOO
Found refrigerator working ok found customer has wrong water line connector customer instruct need to put right connector 1/4 male connector with farrow insert complete no dents or dings cause by tech no damages .
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details:
11/02/2018
MICROWAVE WHIRLPOOL KEMS378GWH0
Upon uninstalling double oven I noticed knob on oven dolly was missing. Searched truck could not locate knob. Rescheduled cx for 11/06 did not want to jeopardize dropping unit with a broken oven dolly. Will contact bill about a replacement knob. ; schdld next appmnt for 11/6 TUE 11-2
Near South Pasadena, CA 91030
Bryan Dunn-Wilson
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM
Opened part and found box full of trash. No part box was just full of trash. Re ordering part. ; ordrng 1 W11087438 (motor-evap)
Near Kerman, CA 93630
Irvin
Job Details:
11/02/2018
M/W OTR WHIRLPOOL WMH31017HS0
"Removed power. Removed MICROWAVE from over range. Installed replacement motor, test passed. installed MICROWAVE back over range. Retest passed. All ops normal."
Near Beverly Hills, CA 90210
Kenneth
Job Details:
11/02/2018
WASHER MAYTAG MHW8200FW0
Found unit filling precision fill cup full of water. And getting mold. Ordering water valve and complete dispenser. Also ordering bellows. Torn and pulled not allowing 100% sealing. Will charge $120 on return visit for dryer removal. Rescheduled customer for Monday 11-5-18; ordrng 1 WPW10237499 (bellow) and 1 WPW10247306 (valve)
Near Kerman, CA 93630
Irvin
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL WDF330PAHS3
"The CX says the unit is not drying dishes. New unit just moved in. CX INSTRUCT ON RINSE AIDE. HIW IT WORKS WHERE TO INSTALL, AND TIME IT TAKES TO TAKE EFFECT. ALL OTHER OPS NORMAL."
Near Firebaugh, CA 93622
Irvin
Job Details:
11/02/2018
WASHER MAYTAG MVWX655DW1
Cold water solinoid had a broken connector. Installed replacement housing. Calibrated unit passed all op good.
Near Glendale, CA 91204
Kenneth
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Found unit making ice but not dispensing ice or water. Ordering new intro, board and display board. Did not reschedule due to part availability. All parts working properly. Except the dispenser. Switches checked good. ; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (CONTROL)"
Near San Bernardino, CA 92410
Kevin
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
Unit is not cooling in RC. I put unit into diagnostic cycle and found that the board was reading the heater circuit was open. I went to heater and checked evap harness for continuity and it was good. I removed harness in control panel and found the pin inside the connector for the defrost circuit was bent and not making contact. I corrected pin inside connector. Re ran diagnostic cycle and heater is now working normally. Customer will unplug unit to finish defrosting evap. All tests good.
Near Bakersfield, CA 93309
James
Job Details:
11/02/2018
REFIRGERATOR WHIRLPOOL WRF736SDAM11
"Inner door warped on both sides (documented), also damaged mullion ; rqstng P&A on 1 LW10422783 (dor-fip ss) and 1 W10806457 (rail-mulln)"
Near Bakersfield, CA 93309
James
Job Details:
11/02/2018
REFRIGERATOR FRIGIDAIRE FFHT1514QW5
Unit has a leak somewhere and I cannot locate it will require new exchanger and evaporator. This is a sealed system repair and I have been told Frigidaire will not pay for this on this size box which will make pre authorization a MUST!; rqstng P&A on 1 5303918263 (heat exchanger kit) and 1 5303918275 (evaporator kit)
Near Perris, CA 92570
Kevin
Job Details:
11/02/2018
RANGE JENN-AIR JJW2430DP01
Interior light was turning on by itself. Removed and replaced control panel per service pointer. Tested unit. All tests good.
Near Mendota, CA 93640
Irvin
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW5000DW1
Duplicate call CX buying new
Near La Crescenta-Montrose, CA 91020
Bryan Dunn-Wilson
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KRSF505ESS00
Noted in pvr to please send me with inlet valve. Someone missed it. Ordering part spoke with Cherami she stated to re order part and she will notify the cx. ; ordrng 1 WPW10341320 (valve-inlt)
Near Mendota, CA 93640
Irvin
Job Details:
11/02/2018
WASHER MAYTAG MVWC565FW1
CX says the control lights jump all over. Confirmed issue. Can’t get washer to clear codes or be responsive.
Near Los Angeles, CA 91326
Billy J.
Job Details:
11/02/2018
COOKTOP KITCHENAID KGCU483VSS
Part was damaged and scratch reordering w10910411; ordrng 1 W10910411 (panl-cntrl)
Near Los Angeles, CA 91344
Billy J.
Job Details:
11/02/2018
REFRIGERATOR KITCHEN AID KRFC704FPS00
Took almost 3 months to get door 7723338898 apon arrival removed and replaced door and control door no longer has broken wires unit will not dispense u.i these Bella’s have had multiple issues tested icemaker and icemaker fills and cycles correctly but unit will not dispense water per techline had me check voltage at valve nothing had me check voltage at harness nothing per techline replace u.i again cx is not happy at cx has not had a working product since June per whilpool replace u.i again both controls on door have been replaced door has been replaced control in back have been replaced evaporator cover replaced requesting senior tech cx stated he will be contacting whilpool W11099702; ordrng 1 W11099702 (panel-ui)
Near Santa Clarita, CA 91390
Billy J.
Job Details:
11/02/2018
DISHWASHER KITCHENAID KUDS35FXSS8
7723339552 apon arrival documented with techline that control caught on fire he stated to check all components to see if anything got damaged have way threw checks cx was on phone with saftey and saftey was stating I need to re document this with techline to make sure this is a safe repair cx is uncomfortable with this repair do to unit control catching on fire saftey told me I need to run checks threw techline documented and per techline replace harness and control but only if confertable with repair witch cx seems iffy ordering harness makie 3 job count request extra labor to require entire unit W10871221 per techline don’t install control with out harness; ordrng 1 W10871221 (harns-wire)
Near Lancaster, CA 93535
Patrick
Job Details:
11/02/2018
DISHWASHER MAYTAG WDF760SADM0
Removed and replaced sump assy. Tested unit. All ops checked good
Near Lake Los Angeles, CA 93591
Patrick
Job Details:
11/02/2018
DRYER ELECTRIC AMANA NTW4605EW0
CUSTOMER ABUSE UNIT IS OUTSIDE AND HAS RAT INFESTATION. SPOKE TO JENNIFER AT AUTHO DEPARTMENT. WILL NOT WORK ON UNIT GOT SOME PICTURES. DONT WANT TO TOUCH THE UNIT
Near Claremont, CA 91711
Tyler
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL IUD8500BX1
Drain pump is not turning. Ordering drain pump in stock.; ordrng 1 WPW10531320 (pump-drain)
Near Baldwin Park, CA 91706
Stephen
Job Details:
11/02/2018
REFIRGERATOR MAYTAG MSC21C6MFZ00
Found water valve just hums. Found low water pressure to refrigerator caused by plugged or restricted inline filter. Unit is working properly. Advised customer to call plumber to replace or bypass inline filter. Adjusted RC temp. Unit is cooling properly at this time. Complete.
Near Arroyo Grande, CA 93420
Andrew
Job Details:
11/02/2018
WASHER WHIRLPOOL WFW85HEFW1
Ran diagnostics and found f8e0 fault code. Checked j28 connection pin 1&4 and had 5vdc checked pin 1&3 and had no return voltage as unit was filling with steam option selected. Needs new acu. ; ordrng 1 W11201290 (ACU)
Near Azusa, CA 91702
Stephen
Job Details:
11/02/2018
WASHER MAYTAG MVWC565FW0
"Replaced motor, belt. Ran diagnostics. No error codes. Ran auto test cycle. Drain pump is ok. Fills, agitates, drains, rinses & spins properly. Complete."
Near Westlake Village, CA 91361
Aaron
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW5000DW2
"Need set as shop job tomorrow to call tech line , closed ; schdld next appmnt for 11/2 FRI !"
Near Stevenson Ranch, CA 91381
Michael
Job Details:
11/02/2018
DISHWASHER MAYTAG MDB4949SDE3
"Cx states white film on dishes.No faults in control, found rinse aid dispenser full.Cx showed tech dirty dishes with white residue. Ordering dispenser assembly W10861000Return 11/6/18 12-4 requested by cx.; ordrng 1 W10861000 (detergent dispenser)"
Near Beverly Hills, CA 90210
Kenneth
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL KSSS48QMW00
"Replaced water valve and ice maker. defrosted ice maker fill line. Customer approves function at this time. No dings scratches, scuffs, or dents caused by technician."
Near Los Angeles, CA 91304
Kenneth
Job Details:
11/02/2018
OVEN KITCHENAID KEBS277SSS00
Found lower oven not heating. Elements get very little heat. Turn off breaker and turn it back and and it works. Ordering new control panel. Rescheduled customer for Tuesday 11-6-18; ordrng 1 WPW10312205 (cntrl-elec)
Near Los Angeles, CA 91356
Kenneth
Job Details:
11/02/2018
DISHWASHER KITCHENAID KUDE70FXPA5
"Replaced control panel and control board on unit. Customer sees the unit is now operational. No dents, dings, dents or scuffs caused by technician. Collected 160.00 via check #2206"
Near Pomona, CA 91767
Tyler
Job Details:
11/02/2018
RANGE WHIRLPOOL KGSS907SSS02
Customer stated that the bake and broil is not working. Found no voltage to either igniter. Quoted for DSI board. Customer declined and paid service call.
Near West Covina, CA 91791
Tyler
Job Details:
11/02/2018
REFIRGERATOR KITCHEN AID KRFF707ESS00
Customer stated that the unit had defrosted and melted everything then came back on on its own. Unit does not have a sealed system issue unit may have been stuck in defrost. Ordering front and rear boards in stock. S code for c9 troll boards customer to pay service call and labor.; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)
Near Paso Robles, CA 93446
George
Job Details:
11/02/2018
REFIRGERATOR FRIGIDAIRE LGHD2369TF2
Installed parts tested check out ok complete no dents or dings cause by tech Customer will like to put all shelf’s back wanted to clean refrigerator.
Near Claremont, CA 91711
Tyler
Job Details:
11/02/2018
OVEN JENN-AIR JGRP548WP00
"Installed control and sensor oven is still not reading correct temp on screen ordering interface and touch pad. Touch pad not showing in stock. ; rqstng P&A on 1 WPW10145531 (cntrl-elec) and 1 WPW10464534 (cntrl-elec), states that autho needed"
Near Thousand Oaks, CA 91320
Jesus
Job Details:
11/02/2018
REFRIGERATOR KITCHEN AID KFIV29PCMS02
Unit is not cooling. Found the leak in the fresh food evaporate. Ordered part. Removed fresh food evaporator and installed new. Pulled unit out and replaced the filter dryer. Pulled vacuum and recharged unit. Assembled unit and tested. Unit is now working as design.
Near Wasco, CA 93280
Erick
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW8040DW4
THIS IS NOT A RECALL PLEASE REBILL. UNITS PROBLEM ITS LEAKING. Cycled unit through tests cycle and found unit leaking by drain hose. Clamp has slipped off causing it to leak when it goes into drain. Safely repositioned hose snd secure clamp to hose and cabinet. Retested unit through test cycle and it passed all tests with no leaks. Job complete
Near Delano, CA 93215
Erick
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Cycled unit and found it with motor fault causing poor wash. Tested for voltage and got voltage at motor but no respond. Replaced sump,assembly. Retested unit and it now cycles with no Errors. Job complete"
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
11/02/2018
REFIRGERATOR WHIRLPOOL WRS325SDHZ00
Removed and replace thermistor with proper thermistor. Cx also states freezer light is out. Informed cx that bulbs are not covered under warranty and he would have to purchase a bulb. Cx stated he already did and it’s still not working. To show cx that he needed the correct bulb I removed the bulb from the fridge section and installed it on the freezer side and bulb lit right up. Cx approves repair. No dents dings or scratches caused by tech.
Near Arvin, CA 93203
Dane
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
The fresh food door is not closing. Ordering all parts associated with the door closing; ordrng 1 W10918115 (hinge-door) and 1 W10918117 (hinge-door) and 1 WP12722803W (rail-mulln) and 1 WP67003638 (closer)
Near Porterville, CA 93257
Erick
Job Details:
11/02/2018
FREEZER FRIGIDAIRE LFFH20F3QW
Cycled unit and found unit with bad fan motor causing it not to cool correctly and constantly run. Replaced fan motor. Retested unit and it’s now cooling with no errors. Job comp; used 1 297250000 (MOTOR FAN) from stock
Near Porterville, CA 93257
Erick
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRT541SZDW00
"Installed new parts on unit. Retested it and heater is now running. Defrosted all air channels. Unit is now cooling in both sections, job comp"
Near Bakersfield, CA 93306
Dane
Job Details:
11/02/2018
RANGE AMANA AGR4230BAW0
Upon arrival the oven would not light. I’ve been igniter was glowing but was not enough amps to ignite guess. Unit needs new oven igniter; rqstng P&A on 1 W10918546 (igntr-oven)
Near Los Angeles, CA 91367
Kenneth
Job Details:
11/02/2018
REFIRGERATOR WHIRLPOOL WRS588FIHZ00
"Installed diffuser in unit after finding left side of refrigerator freezing high water content foods. Informed customer that the top 2 shelves are the coldest and to move the higher water content food to the bottom of the fridge and less water content food to the top. Informed customer that the fridge cools with the same air as the freezer. So top few shelf’s are prone to freezing if the water content is high. Customer is very unhappy with fridge. Informed customer that I can’t really help with the colder temps on the top shelf. Directed customer back to WPL customer service. Eggs, watermelon, lettuce, condiments, and other things."
Near Los Angeles, CA 91367
Kenneth
Job Details:
11/02/2018
DISHWASHER KITCHENAID KDPE234GPS0
"Replaced gasket,rails, tracks, and latch for unit and found the unit closing and operating properly. Informed customer that the dish washer needs to run a COMLETE cycle on high heat to set the gasket correctly. No dents, scratches, scuffs, or dings caused by technician."
Near Manteca, CA 95337
William
Job Details:
11/02/2018
REFRIGERATOR MAYTAG MBF2258DEH00
"found damper assy. sticting hen actuating, ordered damper assy.; ordrng 1 WPW10594330 (control)"
Near Pixley, CA 93256
Mitch
Job Details:
11/02/2018
REFRIGERATOR FRIGIDAIRE LGHB2867PF2
Upon arrival customer stated unit is not cooling in fridge section. Inspected unit and found fridge section not cooling but freezer section is but evap fan is not working. Found frost in freezer section and fridge section which is causing unit to not cool. Air vents are frosted over and evap fan is bad. Inspected gaskets and found torn and ripped gaskets unit is needing new gaskets for both fridge doors and freezer door evap fan and possible damper. Ordering gaskets and motor. ; ordrng 1 241509402 (motor) and 2 241778307 (gasket-refr door)s and 1 5304501270 (gasket)
Near Atascadero, CA 93422
George
Job Details:
11/02/2018
WASHER MAYTAG MVWB765FW1
Installed part tested check out ok complete no dents or dings cause by tech.
Near Camarillo, CA 93010
Jesus
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"Customer states that unit is not cooling. Checked unit and found both compartment warm. Tested compressor and it’s very hot. Ran diagnostics and compressor wouldn’t turn on. Ordered parts. Placed unit on slider and pulled unit out. Sweat out lines on compressor and removed. Removed filter dryer and installed new. Cleaned out lines and installed compressor, brazed lines. Pulled vacuum and recharged unit. Unit is now working as design."
Near Bakersfield, CA 93305
Dane
Job Details:
11/02/2018
REFIRGERATOR GE CFE29TSDSS
Unit has a horrible roach infestation causing control board to short out and take out other components connected to control. Massive roach infestation voids warranty. Will call Lowe’s tomorrow to document investigation causing failure.Called tony at GE tech support. Tony confirmed that roaches can and will cause this failure. ; saved tckt
Near Escalon, CA 95320
William
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KFIS25XVWH1
"Reset power to fridge, lights working in fridge, control not responding, unable to re-enter code for programing or enter diagnostics mode, ordered main control brd.; ordrng 1 WPW10310240 (cntrl-elec)"
Near Santa Maria, CA 93458
James
Job Details:
11/02/2018
DRYER WHIRLPOOL WGD5000DW3
"Removed front panel and replaced door hinges. Reassembled unit and door now functions as intended. Unit functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Santa Maria, CA 93458
James
Job Details:
11/02/2018
WASHER WHIRLPOOL WTW5000DW1
"Replaced actuator and tested unit. Unit functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
Near Wasco, CA 93280
Mitch
Job Details:
11/02/2018
OVEN GE KSS48QDX05
Upon arrival customer stated he requested Jim he is not wanting me to repair unit he wants Jim. Informed customer Jim will be out to service unit on this coming Monday 11/5/18; saved tckt
Near Santa Clarita, CA 91354
Michael
Job Details:
11/02/2018
DISHWASHER MAYTAG KDTE704DSS0
"Cx states she ran unit over night and approx midnight she smelled smoke from unit. Tech found peanuts (5 in total) blackened and stuck between element and tub. Removed debris, plugged unit in. Ran unit through rapid advance with no issues. Unit has no smoke smell. Unit ops are normal and ops as intended. Job complete"
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
11/02/2018
DISHWASHER WHIRLPOOL WDF520PADM7
"Replaced damaged front panel. Tested ok,"
Near Bakersfield, CA 93314
Jim
Job Details:
11/02/2018
REFRIGERATOR WHIRLPOOL WRR56X18FW01
Unit out and unplugged upon arrival; ordrng 1 W10861719 (contrl-box) and 1 W11125124 (COMPRESSOR )
Near Claremont, CA 91711
Tyler
Job Details:
11/02/2018
DISHWASHER KITCHENAID KUDE70FXPA3
Customer stated that the door seal is co I got off and the dishes are not drying. Fixed door seal and ran unit through diagnostics. All works good at this time. Heater circuit is coming on as it should.
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
11/02/2018
RANGE WHIRLPOOL WFG505M0BW2
Filed down FR burner passage in between the electrode and the orifice . Tested ok.
Near Palmdale, CA 93552
Patrick
Job Details:
11/02/2018
DRYER MAYTAG MGDC215EW
Found the customer having heating issue with unit. Checked out and ignitor not glowing. Checked thermostats and found bad thermal fuse. Reading open load. Needs new one. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Palmdale, CA 93550
Patrick
Job Details:
11/02/2018
WASHER MAYTAG MVWC425BW0
"Removed and replaced gear case, control, and shifter. All ops checked good"
Near Lindsay, CA 93247
Erick
Job Details:
11/02/2018
MICROWAVE GE JVM3160RFSS
WB27X11211 mag 174.47WB20X10067 transformer 190.90WB27X27171 board 142.07WB27X11214 cap 65.48UNIT has short on high voltage side. Need to call Lowe’s to see if they would approved job PLEASE SET UP AS SHOP JOB ; schdld next appmnt for 11/2 FRI !
Near Acton, CA 93510
Patrick
Job Details:
11/02/2018
WASHER WHIRLPOOL WFW72HEDW0
"Found f3e1 error code, clothes did not spin out. Pressure sensor fault is what the error is. Checked air trap and it is clear. Needs new pressure switch. Removed and replaced. Tested unit all ops checked good"
Near Bakersfield, CA 93312
Jim
Job Details:
11/02/2018
REFRIGERATOR FRIGIDAIRE FFHB2750TS3
63 twist 55 fillFill tube frozen. Screw to crisper support stripped; ordrng 1 241920103 (tube-water) and 1 5304508033 (CRISPER RAIL RIGHT)
Near Taft, CA 93268
Dane
Job Details:
11/02/2018
REFRIGERATOR KITCHENAID KRFF507ESS01
Upon arrival the unit was not cooling. Found unit with evaporator iced over. Found evaporator thermostat shorted. Removed and replaced harness and fan assembly and defrosted and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Jim
Job Details:
11/02/2018
DISHWASHER BOSCH SHX3AR75UC/22
Per tech line the board is sending too high a voltage to the user interface; ordrng 1 00631200 (PUMP) and 1 12010638 (BOARD)