Near Los Angeles, CA 90272
Isidore
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 "Found no codes, performed a calibration ok, customer stated would stay at wash and not advance, ran deep water cycle to verify. Washer advance to rinse and locked, working properly at this time."
Near Madera, CA 93636
Irvin
Job Details: 10/10/2018
RANGE WHIRLPOOL KECC566RBL01 "Installed all components test found middle bridge element not activating, all burners operate independently. Bridge not completing. Call techline talked to Steve, found loose wire at control, connected all ops normal."
Near Bakersfield, CA 93305
Dane
Job Details: 10/10/2018
REFRIGERATOR FRIGIDAIRE LGHT2046QF1 "Unit is still not going into defrost. Ordering heater, that is the only part in the defrost circuit that has not been changed; 1 242044021 (heater-defrost)"
Near Bakersfield, CA 93306
Dane
Job Details: 10/10/2018
OVEN GE JGBS66DEKBB PG&E came out and stated that the regulator was leaking gas. Ordering parts suggested by pge ; ordrng 1 WB21X29148 (REGULATOR)
Near Firebaugh, CA 93622
Irvin
Job Details: 10/10/2018
RANGE FRIGIDAIRE FFGF3047LSJ "The clock has odd displays would not accept commands. Replaced control. Cook top burners operating properly. Powered oven and test after clock install. Passed, all ops normal."
Near Firebaugh, CA 93622
Irvin
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Replaced parts. Powered, unit cycled on. Fan runs all ops normal."
Near Taft, CA 93268
Dane
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Upon arrival unit was leaking from the top one customer used water dispenser and was not cooling properly. Found old fresh food of operator made of silver metallic material causing cooling issue due to leak in refrigeration system. Found crack in water reservoir. Unit needs a new compressor, fresh food evaporator, and water reservoir; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 W11168758 (RES WATER)"
Near Bakersfield, CA 93307
Dane
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Upon arrival freezer door was not ceiling found freezer gasket not ceiling and found a ball bearings on the freezer slides had come out not letting the door close all the way. Unit needs new slides and the gasket; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WPW10120018 (slide rail (frz))s
Near Fresno, CA 93706
Irvin
Job Details: 10/10/2018
WASHER WHIRLPOOL NTW4516FW1 "Unit had failed pump, would not completely drain. Replaced pump. Calibrated passed. All ops normal."
Near Taft, CA 93268
Dane
Job Details: 10/10/2018
REFRIGERATOR GENERAL ELECTRIC GSS25GSHJCSS "Unit still freezing food and fresh fish apartment. Thermostat out of range. Dampener door iced over and will not close. Filter housing froze and cracked filter cracked due to freezing. Unit needs a new filter housing, new thermostat, new control board, and new filter; ordrng 1 MWFP (mwf ref water filter) and 1 WR17X20860 (mwf manifold & tubes) and 1 WR49X10251 (cover asm ff inlet) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X29773 (CONTROL)"
Near Fresno, CA 93722
Irvin
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW5500XW0 "Control is showing it failed, the main button sticks speed basket fault. The unit needs new control. Informed CX of the cost of the control and possible more charges. CX WILL PURCHASE NEW UNIT."
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 10/10/2018
WASHER MAYTAG MHWE500VW11 "Unit displaying an F35 code (Analog pressure sensor failure). Checked pressure switch hose, drain pump and all the connectors. Replaced pressure switch and ran a quick diagnostic test and a rinse & spin cycle. Tested ok. (WPW10415587)"
Near Fresno, CA 93720
Chris
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSSC48FTS04 Customers issue is that is built-in refrigerator Is not cooling. Found an inverter box to be bad and also control board; ordrng 1 W10629033 (inverter box) and 1 W10801766 (cntrl-elec) and 1 WPW10468948 (contrl-box)
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL KUDS50FVSS3 "Unable to full close door. Checked unit and found misplaced container lid. Tested ok."
Near Fresno, CA 93711
Chris
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Customers having issues with refrigerator temperature and ice production. Upon arrival temperatures checked out good and ice production was also good. Was out here previously replaced control board and user interface. Ordering evap motor and harness and also thermistor Customer wants appointment next Tuesday anytime.; ordrng 1 W10389152 (support) and 1 W10902214 (thermistor) and 1 W11087438 (motor-evap) and 1 WPW10515762 (roller)
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 10/10/2018
DRYER MAYTAG MGD5500FW0 Dryer not heating at all. Checked unit and found open thermal fuse. Replaced and tested ok. Also noticed dryer not venting properly due to clogged vent. Suggested to the customer to cleared. ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Fresno, CA 93730
Chris
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customers issue is that refrigerator and freezer not cooling at all. When I arrived I found fans running compressor was off. Pulled refrigerator out the way from wall to access compressor noticed it previously had a sealed system job at one point. I proceeded to power refrigerator off and then Pulled a amp rating on the compressor which was really high. Ran multiple tests to make sure all other components were working properly. Found thermistor In refrigerator compartment is shorted also user interface panel having issues every time I press down on it the LED lights shut off. Install main control board and back of unit. Ordering new compressor also user interface and thermistor; ordrng 1 8201675 (compressor), 1 W10389152 (support), 1 W10633627 (motor-evap), 1 W10789393 (cntrl-elec), 1 W10902214 (thermistor)"
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 10/10/2018
WASHER MAYTAG MVWB765FW1 Screw holding agitator was loose. Retighten screw and ran an automatic/manual diagnostic test. Tested ok.
Near Oceano, CA 93445
George
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM Found refrigerator working ok temp in freezer 0 freshfood area 39 degrees spoke to techline advising customer to put Thermameter to look at Manuel temp complete no dents or dings cause by tech .
Near Clovis, CA 93611
Chris
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW5000DW1 Customers issue is that their washer would not spin And when I did spin it was making a horrible sound. Upon arrival I entered washer in the diagnostics receive multiple codes dealing with motor and also control board. I then ran a test washer filled with water that would not agitate or spin. I moved washer so I can get underneath it found drive motor have a bad winding also gear case the bearing is shot saw signs of water leaking through. Also control board power was dropping out while I was trying to do different tests. Ordering parts listed. ordrng 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 WPW10006487 (motor-drve)
Near San Luis Obispo, CA 93401
George
Job Details: 10/10/2018
DISHWASHER MAYTAG MDB8959SFZ4 Found dishwasher not draining found air gap plug clear out retested check out ok complete no dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details: 10/10/2018
WASHER MAYTAG MHW3505FW1 Found washer working ok found a build up of soap under glass door in soap dispenser customer instruct use less soap clean glass rim for better sealing and soap cartridge complete no dents or dings cause by tech.
Near Atascadero, CA 93422
George
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed part tested check out ok complete no dents or dings cause by tech.
Near Creston, CA 93432
George
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW8000DW5 Found washer working ok per customer experiences time gradually going up found suds check no errors customer instruct be careful not to put to much soap complete no dents or dings cause by tech.
Near Barstow, CA 92311
Cesar
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found freezer door not closing properly checked unit found door is off set to the right not does not have an even gap from top to bottom. Causing gasket to not make contact with cabinet routed for rail components as they are bent just enough to off set door ; ordrng 2 WPW10120018 (slide rail (frz))s and 1 WPW10280608 (bracket) and 1 WPW10280613 (bracket) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket)
Near Avila Beach, CA 93424
George
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KBSN602ESS00 Found refrigerator fresh food area temp getting to warm found air baffle not sealing properly reposition retested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 90039
Francisco
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTM354DSS4 Checked unit found issue at junction box. Repaired issue unit now working as designed. Inspected out unit was plugged into and found an open ground informed cx so she can get a licensed electrician to inspect everything. Plugged in unit into another outlet properly grounded and polarized. Collected service call fee and minus labor.
Near Duarte, CA 91010
Francisco
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked unit upon arrival found FC at 0 degrees. Cx does not need sealed system repair. Replaced handles on unit. Cx had a lot of questions regarding her unit. Answered all of her questions and informed her the user and care guide also contains the answers I gave her. Dispenser also dripped intermittently therefore I replaced the dual valve. Also installed kick panel. Unit working as designed.
Near Arcadia, CA 91007
Francisco
Job Details: 10/10/2018
FREEZER KITCHENAID KFIS29PBMS00 "Removed and replaced parts listed, pulled vacuum on unit. Then recharge r134 a to 5.50 oz as stated on data plate. Asked cx to monitor temp and report any cooling problems; used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134A (5.50 OZ)"
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 10/10/2018
OVEN JENN-AIR JGRP430WP01 Removed control panel and cooktop to access orf holder. Raised legs to release top panel access screws located behind unit. Removed and replaced listed part. Upon re installing oven back left side leveling leg became jammed and will not rotate. Ordering shaft and foot. Will collect labor on next visit coded parts. ; ordrng 1 W10115869 (SHAFT ) and 1 W10859931
Near San Marino, CA 91108
Francisco
Job Details: 10/10/2018
DRYER WHIRLPOOL LDG9806AAM Removed and replaced parts listed tested ops unit working as intended. Collected labor on card.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Cx states hearing noise when fans are running. Inspected unit found bottom evap motor is not running at proper speed hitting ice and causing noise. Ordering cx a evap motor; ordrng 1 WPW10276647 (motor-evap)
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSSC48QTS02 Cx states fridge is warm. Inspected unit found unit is leaking. Checked compressor and evap found no signs of leak. Informed cx that fridge would need to be removed from cabinetry and there is a half inch drop from floor to fridge. Ordering parts.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW6200VW0 "Upon installing bearing. Removed stator and rotor. Removed agitator. Tub would not budge. Filled unit 3/4 of the way and put into an agaitate cycle pulled on tub. Tried this for 25 minutes. Tub still would not release, order tub. Tried for 40 minutes. Ordering tub; ordrng 1 W10193886 (tub outer) and 1 WPW10321522 (basket)"
Near Bakersfield, CA 93307
Dane
Job Details: 10/10/2018
REFRIG/SIDE-BY-S FRIGIDAIRE FFSS2614QS Upon arrival unit was not making ice. Ice maker motor was burnt out. Remove and replace icemaker and tested unit. Unit functions normal now
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 10/10/2018
WASHER MAYTAG MVWB750WQ0 W10536347 Upon arrival unit getting f 32 found drain pump getting proper voltage but not turning on unit needs drain pump ordering quoted labor and part; ordrng 1 W10536347 (drain pump asm)
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 Upon arrival cx states unit walks it makes a clicking noise and the lid is cracked I checked unit for error codes and there was none I recalibrated the unit and all functions sound and operate as desighned instructed cx of proper loading; ordrng 1 W11117421 (lid)
Near Bakersfield, CA 93307
Dane
Job Details: 10/10/2018
MICROWAVE OVEN JENN-AIR JMC2430DP01 Removed and replaced wire harness and control board and tested unit. Unit functions normal.
Near Bakersfield, CA 93308
Dane
Job Details: 10/10/2018
REFIRGERATOR FRIGIDAIRE FFHT2021TW Upon arrival unit was not cooling. Found defrost by middle open not letting you going to defrost. Ice build up stopped fan motor and force it to burn out. Removed and replaced fan motor and wiring harness and tested unit. Unit functions normal
Near Simi Valley, CA 93063
Aaron
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Unit water filter reservoir is sticking and causing the water to intermittently stop working, ordered part; ordrng 1 WP12956202 (reservoir)
Near Fresno, CA 93720
Chris
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF736SDAW11 Customers issue is is icemaker was not working. I found icemaker motor to be bad. Replaced with new icemaker tested for proper function everything checks out good. Job completed
Near Clovis, CA 93611
Chris
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 On today’s visit found freezer compartment completely iced up. Remove shelving and back panel used my steamer to deice coil. Install thermal fuse wire harness. Also replaced control board on the back side bottom of the refrigerator. Powered refrigerator back on All functions test normal. Job completed
Near Barstow, CA 92311
Cesar
Job Details: 10/10/2018
RANGE GE JGBS30DEK2WW Found failed male spade connector at valve. Wires where not plugged in correctly causing poor contact that generated heat melting connector replaced spade connector and properly plugged it in to valve unit tested good
Near Barstow, CA 92311
Cesar
Job Details: 10/10/2018
DRYER ELECTRIC WHIRLPOOL WTW6600SB2 Failed drain pump has broken blades not able to pump water out replaced pump tested unit all tested good ; used 1 W10876600 (PUMP-WATER) from stock
Near Barstow, CA 92311
Cesar
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found failed door gaskets causing air leaks out of unit replaced gaskets to seal door unit tested good
Near Victorville, CA 92392
Cesar
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Customer states theres no ice found ice stuck in the ice maker stopping motor removed ice and unit tested good
Near Victorville, CA 92392
Cesar
Job Details: 10/10/2018
REFIRGERATOR FRIGIDAIRE LFSS2612TP0 Customer states light not working liner has damage and ice not dispensing tested unit found light bulb is bad instruct to o buy new one. Liner damage caused by impact instruct not covered . Ice bucket crushers bent causing it to get hung up on stationary crushers in bucket was able to bed crusher back in place unit now dispensing ice
Near Oak Hills, CA 92344
Cesar
Job Details: 10/10/2018
RANGE FRIGIDAIRE FPMC3085KF Replaced control panel all tested good
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSCS25FTMS02 Removed and replaced motor. Reinstalled all parts. Tested unit. Unit now dispensing ice. Only charged cx for motor. Rest will be returned.
Near Pasadena, CA 91101
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cx states ice dispenser is not operating properly. Removed ice bin and found ice build up underneath ice bin. Cleared all ice build up reinstalled ice bin. Ice stIll did not dispense. Removed ice bin and auger parts. Found more ice build up. Cleared all ice. Ice bin now functioning as designed.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Cx states ice build up on evap. They unplugged unit. Pulled ohms from thermistor. It’s tested out of range. Thermistor is not pulling up on marcone or service matters. Wired in thermistor I had laying on truck and replaced control. Part into parts research.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS970CIDE01 Removed and replaced evap fan. Defrosted evap. No dents dings or scratches caused by tech. Cx approves repair at this time.
Near Glendale, CA 91214
Bryan Dunn-Wilson
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 Cx turned off ice maker cause it was leaking from behind unit. Removed back panel and found that water line to ice maker was not inserted all the way. Secured proper connections. Unit filled and cycled. If cx calls again I will call techline caused ice maker and valve have been changed.
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 10/10/2018
MICROWAVE KITCHENAID KMBS104ESS02 Upon arrival installed missing screws retested job complete
Near Santa Clarita, CA 91355
Billy J.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL KBFN506ESS01 Upon arrival cx stated right door was not closing and light was not coming on when you would open right door found hinder and spring completely off reinstalled retested job complete unit functions as deaighned cx inspected job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 10/10/2018
WASHER MAYTAG MVWB725BW0 Upon arrival cx states unit is stopping mid cycle I tested unit and heard grinding noise found restriction inbetween tub removed I then tilted unit back and found main screw on pulley loose tightened removed and replaced main control was not going into diognosis correctly and was not finishing test mode after changing control unit works as desighned
Near Los Angeles, CA 91342
Billy J.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Upon arrival cx states when he switches from cubbed to crushed. Ice and from crushed to cubbed unit does not. Dispense properly called techline to document SR# 7723153291 per techline unit is functioning as desighned it will break some some ice cubes up in regular cubes ice is dispensing like normal cx states he will return fridge wants new one job complete
Near Los Angeles, CA 91344
Billy J.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Remove and replace both parts listed reted job complete
Near Castaic, CA 91384
Billy J.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 upon arrival unit uninstalled cx stated unit has been in back yard for last month in a half removed and replaced drain pump and valve cx stated this was all do the tech before me unit is missing both installation clips that secures unit to cabinet kick panel is completely warped from sitting out side and missing clips for that as well installed no leaks at this time job complete
Near Bakersfield, CA 93312
Billy J.
Job Details: 10/10/2018
M/W OTR WHIRLPOOL WMH31017HZ0 Removed and replaced all parts listed retested job complete
Near Simi Valley, CA 93065
Aaron
Job Details: 10/10/2018
COMPACTOR KITCHENAID KTTS505ESS0 Checked operations unit is working as designed advise the customer that the chattering noise they got could’ve been from a lack of lubrication when I first got it it made the noise if you times advise them that the unit is working OK and I don’t have a direction to go to unless it does it all the time
Near Simi Valley, CA 93065
Aaron
Job Details: 10/10/2018
OVEN WHIRLPOOL WEG745H0FS0 Checked the unit the burner is out of alignment of the gas valve the bottom of unit where the gas valve is connected to the base is bent upon the frame.
Near Simi Valley, CA 93065
Aaron
Job Details: 10/10/2018
REFIRGERATOR WHIRLPOOL WRX735SDBM04 Freezer door switch is sticking out even when the door closes installed a door shim to actuate switch sooner operations normal now ; used 1 WP2177331 (PLASTIC SQUARE) from stock
Near Simi Valley, CA 93065
Aaron
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced the evaporator fan harness asm , main board and uI board , tested ops normal at this time allow 24 hrs to cool to correct temps"
Near Simi Valley, CA 93063
Aaron
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "customer states the unit is freezing stuff , it was set to 1 in the fresh food section and 4 in the freez\er the temperatures was 41 and 42° and fresh food section freezer section was at 4°F unit is working as designed advise the customer that the diffuser in the back has about 10 to 15°F air coming out of it to keep the unit cool and anything with water substance and if long enough sitting there will freeze the unit is doing what is designed to do the unit was set to one which is the warmest setting and I instructed The customer they’re on the verge of spoiling food on a regular basis due to such high temp setting. SR#7723112817"
Near Moorpark, CA 93021
Aaron
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW8900BC0 "Unit rotor bolt was loose causing a grinding noises , pulled rotor installed lock tight to the bolt reinstalled to the correct torch setting retested ops normal"
Near Moorpark, CA 93021
Aaron
Job Details: 10/10/2018
WASHER MAYTAG MVWB835DW0 Replace the touch control parkour main wire harness and main board tested operations unit is working as designed at this time
Near Oakdale, CA 95361
William
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cleaned out auger/ice bucket assembly. Instructed customer on water & ice dispensing. Unit operating as design.
Near Modesto, CA 95356
William
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Replaced wire harness & evap fan, checked thermistors & evap fan functions, unit operating as designed"
Near Modesto, CA 95351
William
Job Details: 10/09/2018
REFIRGERATOR WHIRLPOOL WRF560SEYM00 "Replace broken million rail, tested the door function , tested OK"
Near Modesto, CA 95356
William
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found unit not cooling, no evap fan function, found voltage to fan, damper makes whistling sound, ordered fan, damper & control brd.; ordrng 1 W10854027 (cntrl-elec) and 1 W10865431 (motor-evap) and 1 W10865869 (cntrl-elec) and 1 WPW10479155 (control)"
Near Modesto, CA 95355
William
Job Details: 10/09/2018
RANGE - ELECTRIC MAYTAG MEW6530DDW "Found open bake element, ordered bake element for unit; ordrng 1 WPW10310258 (elmnt-bake)"
Near Manteca, CA 95337
William
Job Details: 10/09/2018
DISHWASHER AMANA ADB1400AGW1 "Remove debris from airgap Ran self diagnostics, unit operating as designed."
Near Manteca, CA 95337
William
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Checked ice makers & dispenser functions, ordered water valve because of door drips at dispenser.; ordrng 1 W11163765 (WATERLINE) and 1 WPW10179146 (valve-inlt)"
Near Lathrop, CA 95330
William
Job Details: 10/09/2018
WASHER WHIRLPOOL WDF330PAHS0 "Found code F4E3, F7E1, unit not filling with water, Checked pump motor voltage, found unstable voltage, replaced control board, unit still not pumping water, replaced pump/motor assembly, ran self diagnostics, unit operating as designed.tested ok. Took pics of escrow papers"
Near Escalon, CA 95320
William
Job Details: 10/09/2018
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Found auger coupling iced, defrosted dispenser assembly, Tested ok"
Near Rialto, CA 92376
Tyler
Job Details: 10/09/2018
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit is not spinning out the clothes and is making noise. Cycle tested unit and calibrated no error codes. Found coins stuck in wash plate. Removed and tested all works good at this. Customer was over loading as well.
Near San Bernardino, CA 92404
Tyler
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Customer stated that unit is not cooling. Found evaporator is frozen over. Ordering evaporator harness kit not in stock. Customer is going to defrost unit a minimum of 24 hours with doors open prior to return.; ordrng 1 W11033168 (harns-wire)
Near Pomona, CA 91767
Tyler
Job Details: 10/09/2018
OVEN WHIRLPOOL WFG530S0ES0 Customer stated that intermittently the unit will pre heat but will not come back on. Called tech line and checked voltage at connectors. Checked bake and broil igniters and grounding of flame tube and harness. File number 7723143434. Ordering dis board harness and main control in stock.; ordrng 1 W11122561 (cntrl-elec) and 1 W11161843 (HARNESS) and 1 WPW10511278 (module-spk)
Near La Verne, CA 91750
Tyler
Job Details: 10/09/2018
WASHER MAYTAG MVWX655DW1 Customer stated unit is making noise in the spin cycle. Found failed bearing in gear case. Removed and replaced gear case and cam kit tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 10/09/2018
WASHER MAYTAG MVWB835DC4 Customer stated that unit makes a loud scratching sound during the wash cycle. Ran unit through test cycle no error codes. Ran unit on a normal cycle with a full load of towels. Found drain hose is sitting too low and noise may be long fill or when customer is using the water valve can be making noise. Could not replicate all works good at this time.
Near Duarte, CA 91010
Tyler
Job Details: 10/09/2018
DRYER MAYTAG MGDC215EW2 Customer stated that dryer is not heating. Found gas coils are not opening and not allowing gas to flow through flame tube. Ordering gas coils in stock at other coast locations.; ordrng 1 WPW10328463 (coil-valve)
Near Claremont, CA 91711
Tyler
Job Details: 10/09/2018
REFRIGERATOR KITCHENAID KSC23C8EYB02 Customer stated that ice maker is overfilling and dropping in the bin. Removed and replaced ice maker. Cycled. All works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 10/09/2018
WASHER MAYTAG MVWX655DW1 "Customer stated unit is not spinning or using hot water. Checked unit for error codes, none present. Cycle tested unit found unit is spinning and hot water is present. Calibrated unit and told customer about unit being temperature control and unit may be off balance when trying to spin. Tested unit will three large towels. Towels spun out as designed. Calibrated and tested all works good at this time."
Near Los Angeles, CA 91331
Raymond
Job Details: 10/09/2018
WASHER MAYTAG MGDX655DW1 Upon arrival door handle broke off unit. Needs handle.; ordrng 1 W10861225 (handle)
Near Los Angeles, CA 91607
Raymond
Job Details: 10/09/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 Upon arrival FC had tear drop frost on the liner. Also food freezing in RC. Used adhesive to seal unit. Found temps set to -4F FC and 34F RC. RC also over stuffed with items touching liner on sides and back. Instructed cx on proper use and care of unit. Unit functions as designed.; used 1 8201711 (food grade adhesive) from stock
Near Glendale, CA 91202
Raymond
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRX988SIBE01 "Upon arrival unit was not making ice. Found RC at 55F and FC at 22F. Inspected and found pantry UI with moisture in housing, corroding pin connector and wires. Pantry UI caused burn marks on main UI and control board. Tested continuity on pantry harness and found broken wires. Unit also needs pantry door. ; 1 LW10546008 (PANTRY DOOR BLACK) and 1 W10789392 (cntrl-elec) and 1 WPW10503833 (cntrl-elec) and 1 WPW10589837 (cntrl-elec)"
Near Los Angeles, CA 91405
Raymond
Job Details: 10/09/2018
REFIRGERATOR WHIRLPOOL WRS571CIDM02 Upon arrival damper would make irregular noise when opening and closing. Replaced diffuser assembly and tested unit. Unit functions as designed.
Near Los Angeles, CA 91331
Raymond
Job Details: 10/09/2018
WASHER WHIRLPOOL LSQ9659PW3 "Upon arrival unit had intermittent water left after cycle complete. Could not duplicate the problem, contacted Leon SR 7723100798 and discussed. Due to the fact the timer, extra rinse, and act switch had been replaced, the other possibilities could be a gearcase, clutch, drive tube assembly or lid switch. Tech line wanted me to duplicate the issue but after 3 attempts unit still appears to be working as designed."
Near Acton, CA 93510
Patrick
Job Details: 10/09/2018
WASHER WHIRLPOOL WFW92HEFW Removed and replaced parts. Tested unit and now giving communication error. Made all necessary checks per tech sheet. All checks good. Continuity between control wires. Power going into the ui. Needs new ui control ; ordrng 1 W10911023 (panel-cntl)
Near Los Angeles, CA 91607
Raymond
Job Details: 10/09/2018
REFRIGERATOR JENN-AIR JFC2290REP00 "Upon arrival freezer door would bind when opening from the left side of the handle, and it doesn’t on the right side. This is normal operation, unit is not designed to be opened one handed on the very left hand side of the door handle. Unit must be opened from the center or both hands on the ends using equal pressure to pull open door. Also moisture on center mullion. Instructed cx on proper use and care of unit. Turned on humidity control. Unit functions as designed at time of service. Cx also had a small dent on door, unit is outside of 30 day cosmetic warranty, Cx will need to contact jenn air for autho."
Near Acton, CA 93510
Patrick
Job Details: 10/09/2018
WASHER WHIRLPOOL WTW8040DW4 Removed and replaced valve ran test mode. All ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Customer having issues with filter not wanting to come out and they didn’t want to break. Had to forcefully take the filter out. Finally got it. Changed and purged water for customer. Tested unit. All ops checked good
Near Bakersfield, CA 93309
Mitch
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRS586FLDW00 Upon arrival I removed and replaced ice maker. After installing new ice maker I tested unit water cycled into maker but when unit powered on unit had loud chattering noise coming from fridge section opened doo and found noise coming from bad damper control. I informed customer that this is caused by a bad damper control. Ordering damper control. ; ordrng 1 W11164593 (DAMPER CONTROL)
Near Bakersfield, CA 93304
Mitch
Job Details: 10/09/2018
WASHER GE GTWN4250D1WS Upon arrival I removed and replaced pump tested unit unit is now draining and functioning as designed. Customer paid labor unit is paid in full.
Near Bakersfield, CA 93314
Mitch
Job Details: 10/09/2018
REFRIGERATOR KITCHENAID KFIS27CXWH2 Upon arrival customer stated unit is not making ice. Tried to disassemble cabinet to access icemaker and was unable to figure out how to take unit apart. I did not charge customer for service fee due to I not properly diagnosing unit.
Near Bakersfield, CA 93304
Mitch
Job Details: 10/09/2018
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Upon arrival I removed and replaced gasket. Used heat gun to heat up gasket so gasket hold proper mold. After heating gasket I tested unit unit is getting proper seal unit is functioning properly.
Near Bakersfield, CA 93312
Mitch
Job Details: 10/09/2018
REFRIGERATOR WHIRLPOOL WRF989SDAE02 Upon arrival customer stated unit is leaking from filter area. Inspected unit and found unit leaking from crack in reservoir. I removed and replaced reservoir. Tested unit unit is no longer leaking. Customer paid part and service fee
Near Bakersfield, CA 93312
Mitch
Job Details: 10/09/2018
DRYER WHIRLPOOL WGD8000DW3 Customer is going to contact whirlpool to get authorization number.
Near Bakersfield, CA 93312
Mitch
Job Details: 10/09/2018
WASHER GE GTW460ASJ6WW Upon arrival customer stated that there is nothing wrong with unit that his unit had a bad smell for a few days but is not making smell anymore. I tested unit in diagnostic mode unit did not code. Tested all components to appliance and functioning normal and I do not smell stench at all. informed customer to keep lid open to help prevent unit from smelling in the future. Unit is functioning as designed.